Shaw Outage in Saskatoon, Saskatchewan

@Shawhelp are there known internet issues in Saskatoon. Our internet connection has been out for 2 hours. Tried resetting the router numerous times and the Blue Home app says Gateway offline.

Hey @Shawhelp, when will your web site officially support the @microsoft Edge mobile browser? I still get a warning that I need to upgrade my browser when visiting.

Hey @Shawhelp, how come when ever we experience an outage that affects multiple people in an area, it is never listed on your Outages web site? This has happened every time we've experienced an outage. Seems you aren't committed to being transparent on your Outages site.

@Shawhelp second time in less than two days that I am not having internet access. Your service used to be good.

@Shawhelp good morning folks. We just had a power outage here and now the TV and internet are not coming back up...

@Shawhelp I seem to be having trouble with internet speeds. I sent a DM, but now realized it was in response to a previous DM request and - as such - may get overlooked as a previously closed issue. I'm posting here, just in case that happens.

@HomerFerns @mikebrandon90 @Shawhelp Same problem here

@toddcrunched @Shawhelp @SaskTel My neighbour switched to Sasktel and was so disappointed with the installation and the service within a week she had Shaw back.. they actually will not use the same lines , she was disgusted . Just saying..

@RWild_15 @Sportsnet @TheWHL That's just stupid 💩 The fan base is already dwindling for a lot of the league so why alienate it even more 😠 I even enjoyed @ShawInfo broadcasts of past seasons to ultimately axed 👎 #pavsvan #WHLChampionship

@jennifer_heron @SaskTelSupport @shaw I enjoy my @Shawhelp tv and internet service. 👍🏻

@Shawhelp It seems like I'm not the only one. There's a bunch of us tow truck operator fans tweeting back and forth and they have problems as well. It is so strange that we are getting the background music fine, just no voices. I don't think Shaw is the problem...

@Shawhelp very strange problem right now. I'm watching Highway Thru Hell and the background music is on so I know my volume is working, but I'm not getting any of the conversation nor the narrator. The commercials are working perfectly 🙄

@Shawhelp WHY is it taking a month to fix an issue affecting this areas internet. I can barely use mine. Losing work, losing money, might lose my job. Get this sorted already! I have no words for this kind of service

@Shawhelp I off the phone with a @ShawInfo rep who actually confirmed that if I don’t sign a 2year contract, the rate for the same service is not guaranteed. I don’t know anyone who even has cable anymore, this is a horrible way to retain your existing clients. @BBB_BC

@Shawhelp Yeah, I actually have my 2.4 and 5G separated out because band steering causes some issues with my devices. It's not a range issue (I have an extender), the modem is white, it just disappears entirely. Even sitting on it it's not detectable. Cycling the router brings it back.

Called @Shawhelp today to see about getting a new modem mailed to us since ours is old & we've been having slow wifi for weeks. But of course, while talking to them, speeds were fine & the guy said I'd have to upgrade my plan to get a new one. -__-

@Shawhelp my 5g network keeps disappearing

@Shawhelp My service call I confirmed 4x got lost??? Still with terrible internet after a week and no sign of it getting repaired

Hey @Shawhelp I've received a sales call from one of your agents every couple of months all year, despite telling each of them that I hate your company and service and will never do business with you again. What gives?

@ShawInfo does your mobile service offer 5G?