Shaw Outage Report in Sault Ste. Marie, Algoma, Ontario
Problems detected
Users are reporting problems related to: internet, tv and total blackout.
The latest reports from users having issues in Sault Ste. Marie come from postal codes P6A.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Sault Ste. Marie, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 17: Problems at Shaw
Shaw is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (55%)
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TV (17%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Sault Ste. Marie, Algoma, Ontario
The most recent Shaw outage reports came from the following cities: Sault Ste. Marie.
| City | Problem Type | Report Time |
|---|---|---|
 Sault Ste. Marie |
Phone | |
| Sault Ste. Marie |
Internet | |
| Sault Ste. Marie |
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| Sault Ste. Marie |
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| Sault Ste. Marie |
TV | |
| Sault Ste. Marie |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Sault Ste. Marie, Ontario
Latest outage, problems and issue reports in Sault Ste. Marie and nearby locations:
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Emily
(@soochronicles) reported
from
Sault Ste. Marie, Ontario
@Shawhelp I don’t think you can @CitySSM got hammered today and I believe it is directly a result of this as my neighbour is also down just wanted you to be aware. Again (and no offense to Shaw) would rather lose my internet over my #hydro any day! #ONStorm
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Emily (E)
(@soochronicles) reported
from
Sault Ste. Marie, Ontario
@Shawhelp I just phoned my sister in Toronto and the call display came up as D Woodcock! You wanna fix this please lol
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@sarahconnorjohn) reported
@mhordaan @Shawhelp @cbcfifth Agreed. I’m being charged for services I never signed up for. Can’t connect to an agent for two weeks.
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TJP
(@iamxcix) reported
@Shawhelp is there an outage in South Calgary or is it my modem that I've reset and cycled the power on that is causing problems?
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Mark Timmer
(@hillmonk3y) reported
@Shawhelp sent a DM regarding internet speed issue.
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therealmhordaan
(@mhordaan) reported
@Shawhelp I advise everyone to check their own bills thoroughly, I literally caught Shaw trying to steal from me. At this point I will also be lodging a complaint with the BBB and the CRTC to investigate these predatory actions, I caught you, I'd hate to see who didn't. @cbcfifth
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Navi
(@Navi87288967) reported
@Shawhelp No I have been chatting since 2 hours... and I am missing work bz there is not internet, and no email to complaint but client support says to tweet.
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Martin Badke, CJL 🌎 🍁 🗝
(@lauxmyth) reported
@Shawhelp @ChrisLaBossiere He uses his real name and you cannot get customer service to look it up?? You want it out of the public eye not to solve the problem and you can only do this?? (Sorry Chris but I have had other companies do this sort of PR move to me over problems.)
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therealmhordaan
(@mhordaan) reported
@sarahconnorjohn @Shawhelp @cbcfifth Shaw bot to an agent or phone if I have to, there are a few different numbers to try on the site but the bot usually gets you through to the dept pretty quickly. Worst case you can make the agent supply you with info on your acct to help you too
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Navi
(@Navi87288967) reported
@ShawInfo during covid times, we support each other, but guess what shaw and it’s trained agents do- #they make sure you don’t work. #worstserviceprovider#thinkbeforeyoubtake their internet services
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K.C.
(@VancouverMuggle) reported
@ShawInfo Been a loyal customer for decades and Shaw doesn't even care about it. People, Iif you find a better internet rate elsewhere, take it. Loyalty doesn't mean anything to @ShawInfo
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Dr. Viking Hat.
(@JonLueke) reported
@ChrisLaBossiere @Shawhelp Also: If I had the option for Telus fibre internet, I would have switched. I'm actually in an area that doesn't have fibre service.