Shaw outages and service status in Sault Ste. Marie, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map

Shaw generated 1 outage signal in the last 24 hours around Sault Ste. Marie, including 1 direct report.
The most common problems reported in this area mention Wi-fi.
The most recent signal from this area was received May 15, 8:44 PM EDT.

Wi-fi (100%)

The latest reports from users having issues in Sault Ste. Marie come from postal codes P6A .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sault Ste. Marie, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Sault Ste. Marie	Baseline
May 15, 3:00 PM EDT	0	0	0
May 15, 3:20 PM EDT	0	0	0
May 15, 3:40 PM EDT	0	0	0
May 15, 4:00 PM EDT	0	0	0
May 15, 4:20 PM EDT	0	0	0
May 15, 4:40 PM EDT	0	0	0
May 15, 5:00 PM EDT	0	0	0
May 15, 5:20 PM EDT	0	0	0
May 15, 5:40 PM EDT	0	0	0
May 15, 6:00 PM EDT	0	0	0
May 15, 6:20 PM EDT	0	0	0
May 15, 6:40 PM EDT	0	0	0
May 15, 7:00 PM EDT	0	0	0
May 15, 7:20 PM EDT	0	0	0
May 15, 7:40 PM EDT	0	0	0
May 15, 8:00 PM EDT	0	0	0
May 15, 8:20 PM EDT	0	0	0
May 15, 8:40 PM EDT	0	0	0
May 15, 9:00 PM EDT	0	0	0
May 15, 9:20 PM EDT	0	0	0
May 15, 9:40 PM EDT	0	0	0
May 15, 10:00 PM EDT	0	0	0
May 15, 10:20 PM EDT	0	0	0
May 15, 10:40 PM EDT	0	0	0
May 15, 11:00 PM EDT	0	0	0
May 15, 11:20 PM EDT	0	0	0
May 15, 11:40 PM EDT	0	0	0
May 16, 12:00 AM EDT	0	0	0
May 16, 12:20 AM EDT	0	0	0
May 16, 12:40 AM EDT	0	0	0
May 16, 1:00 AM EDT	0	0	0
May 16, 1:20 AM EDT	0	0	0
May 16, 1:40 AM EDT	0	0	0
May 16, 2:00 AM EDT	0	0	0
May 16, 2:20 AM EDT	0	0	0
May 16, 2:40 AM EDT	0	0	0
May 16, 3:00 AM EDT	0	0	0
May 16, 3:20 AM EDT	0	0	0
May 16, 3:40 AM EDT	0	0	0
May 16, 4:00 AM EDT	0	0	0
May 16, 4:20 AM EDT	0	0	0
May 16, 4:40 AM EDT	0	0	0
May 16, 5:00 AM EDT	0	0	0
May 16, 5:20 AM EDT	0	0	0
May 16, 5:40 AM EDT	0	0	0
May 16, 6:00 AM EDT	0	0	0
May 16, 6:20 AM EDT	0	0	0
May 16, 6:40 AM EDT	0	0	0
May 16, 7:00 AM EDT	0	0	0
May 16, 7:20 AM EDT	0	0	0
May 16, 7:40 AM EDT	0	0	0
May 16, 8:00 AM EDT	0	0	0
May 16, 8:20 AM EDT	0	0	0
May 16, 8:40 AM EDT	0	0	0
May 16, 9:00 AM EDT	0	0	0
May 16, 9:20 AM EDT	0	0	0
May 16, 9:40 AM EDT	0	0	0
May 16, 10:00 AM EDT	0	0	0
May 16, 10:20 AM EDT	0	0	0
May 16, 10:40 AM EDT	0	0	0
May 16, 11:00 AM EDT	0	0	0
May 16, 11:20 AM EDT	0	0	0
May 16, 11:40 AM EDT	0	0	0
May 16, 12:00 PM EDT	0	0	0
May 16, 12:20 PM EDT	0	0	0
May 16, 12:40 PM EDT	0	0	0
May 16, 1:00 PM EDT	0	0	0
May 16, 1:20 PM EDT	0	0	0
May 16, 1:40 PM EDT	0	0	0
May 16, 2:00 PM EDT	0	0	0
May 16, 2:20 PM EDT	0	0	0
May 16, 2:40 PM EDT	0	0	0
May 16, 3:00 PM EDT	0	0	0

May 16: Problems at Shaw

Shaw is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sault Ste. Marie, Ontario

The most recent Shaw outage reports came from the following cities: Sault Ste. Marie.

City	Problem Type	Report Time
Sault Ste. Marie	Wi-fi	19 hours ago
Sault Ste. Marie	E-mail	2 months ago
Sault Ste. Marie	Internet	2 months ago

Community Discussion

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Shaw Issues Reports Near Sault Ste. Marie, Ontario

Latest outage, problems and issue reports in Sault Ste. Marie and nearby locations:

Emily (@soochronicles) reported 5 minutes ago from Sault Ste. Marie, Ontario
@Shawhelp I don’t think you can @CitySSM got hammered today and I believe it is directly a result of this as my neighbour is also down just wanted you to be aware. Again (and no offense to Shaw) would rather lose my internet over my #hydro any day! #ONStorm
Emily (E) (@soochronicles) reported 11 minutes ago from Sault Ste. Marie, Ontario
@Shawhelp I just phoned my sister in Toronto and the call display came up as D Woodcock! You wanna fix this please lol

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Marty Chan (@Marty_Chan) reported 6 minutes ago
@Shawhelp Is there an outage in Edmonton? I am in Forest Heights and my internet is out. I rebooted the router twice. No luck.
Rick Alsop (@RickAlsop) reported 7 minutes ago
@Shawhelp how long will the Internet be down? My busiest day of the month
Ugabug (@MaryPChipman) reported 12 minutes ago
@Shawhelp I have to return the old modem & the new TV box that didn't work. The 1st technician sent me a FedEx label but there's no FedEx in my neighbourhood. The 2nd technician said he was going to send me a label for Canada Post/UPS, both of which are far more accessible but he never did
Heldy (@HeldyCarvalho) reported 14 minutes ago
@Shawhelp @Rogers @RogersHelps I have been with Shaw 10+ years. They used to use automatic card updating services that update expiry dates automatically. Rogers does not use that. Does not notify users. Just charges them $70. At least tell users that service is removed.
Marty Chan (@Marty_Chan) reported 20 minutes ago
@Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.
Mr. C (@Me_Caramidaru) reported 22 minutes ago
@Shawhelp Surrey Internet service down? again?
🇨🇦Jay (@jayrlocked) reported 23 minutes ago
@Shawhelp you know we pay an exorbitant amount of money for cable and internet and the service being 2 hours is unacceptable not to mention the frequent everyone’s home from work everyday outages!
OC_2030 (@oc_2030_vision) reported 28 minutes ago
@Shawhelp Thanks for this update … customer service improves with customer feedback like mine. Next time just turn on TV and see if “The Frame” is on your own TV.
Don T Beakunt (@truebusterflash) reported 28 minutes ago
@Shawhelp internet has been on and off for the past hour. Any issue in St Boniface?
Ugabug (@MaryPChipman) reported 32 minutes ago
@Shawhelp But it's time consuming, the TV settings show our WiFi signal is strong & everything else in the house works, so why should I? It's just the tech concept is faulty.