Shaw Outage Report in Sault Ste. Marie, Algoma, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Sault Ste. Marie, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Shaw
Shaw is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Sault Ste. Marie, Ontario
Latest outage, problems and issue reports in Sault Ste. Marie and nearby locations:
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Emily (E)
(@soochronicles) reported
from
Sault Ste. Marie, Ontario
@Shawhelp I just phoned my sister in Toronto and the call display came up as D Woodcock! You wanna fix this please lol
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Emily
(@soochronicles) reported
from
Sault Ste. Marie, Ontario
@Shawhelp I don’t think you can @CitySSM got hammered today and I believe it is directly a result of this as my neighbour is also down just wanted you to be aware. Again (and no offense to Shaw) would rather lose my internet over my #hydro any day! #ONStorm
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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✿Ant✿Woman✿
(@littlebear_730) reported
@Daggerville @Shawhelp I've been having the same issues..had to go their site and do a modem reset.
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Mitchell Cal
(@Mitchell_Cal) reported
@Shawhelp our internet is not working, are there any known outages in the Lower Mainland?
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Yaree
(@Yaree397) reported
@Shawhelp hey is there any kind of outage in burnaby??
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Arif Bhatia
(@ArifBhatia) reported
@Shawhelp Is the telephone system down in the upper Mission Kelowna? We have no phone service which is connected to our house alarm.
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🦋Just Existing in a Crazy World🦋
(@CaseyBratPack) reported
@Daggerville @Shawhelp last couple days mine has been freezing and starting again..skipping time. Both TV and the app on my tablet was doing this.. I saw a few posts on FB about this same issue with other folks on Shaw. Yet to see or hear an explaination of why though.
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Chris Salvian
(@CSalvian) reported
Incredibly disappointed in @Shawhelp. Went through several hours of tech support only to have the agent go on break, bring in another agent and start all over again, right when we had resolved it and were looking at booking a site visit. Total waste of HOURS of my time. 😡😡😡
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Devrie Beckett
(@DevrieBeckett) reported
@Sabres_Fans9 @Shawhelp Got info from a reliable source (not on the support line) - it will be $189 flat rate or 4 payments of 48. NHL Live however, is 159.99 .... guess which I'm gonna sign up for?
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macaroni in a pot
(@jooooodooolp) reported
from
Burnaby, British Columbia
Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo
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kyle matlock
(@matlockerson) reported
@ShawInfo - “would you like our call back service?” Me: “yes pls” *call back: you’re next in line... *an hour and 35 mins later 🤬
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Wendell Mork
(@wrmork) reported
@Shawhelp I have no internet either, though all my devices show connected, network diagnostics can't find an issue!