Shaw

Shaw Outage Report in Sault Ste. Marie, Algoma, Ontario

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sault Ste. Marie, Algoma, Ontario 02/24/2026 07:35

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Sault Ste. Marie, Ontario

Latest outage, problems and issue reports in Sault Ste. Marie and nearby locations:

  • soochronicles Emily (@soochronicles) reported from Sault Ste. Marie, Ontario

    @Shawhelp I don’t think you can @CitySSM got hammered today and I believe it is directly a result of this as my neighbour is also down just wanted you to be aware. Again (and no offense to Shaw) would rather lose my internet over my #hydro any day! #ONStorm

  • soochronicles Emily (E) (@soochronicles) reported from Sault Ste. Marie, Ontario

    @Shawhelp I just phoned my sister in Toronto and the call display came up as D Woodcock! You wanna fix this please lol

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DiceNine Mike & Nicole (@DiceNine) reported

    @Shawhelp is there an outage in Coquitlam BC? No TV and I'm not able to login to myshaw

  • Byronrabbit Rousseau (@Byronrabbit) reported

    @Satori232323 @floorsharkmomma @ShawInfo Ironic how communication companies can be so poor at basic communication. Listen to the customer. Follow the instructions.

  • jessicastocco Jessica Stocco 🦄 (@jessicastocco) reported

    @ShawInfo fyi your newer remotes are the worst. The buttons are small and harder to press. The last version was the best and I wish you would go back. I hate my new remote.

  • angelangienash Angie Nash (@angelangienash) reported

    @shawhelp you have no customer loyalty appreciation. I’m appalled at the disgusting treatment I got after being a customer for 23 years. What a joke! Turn ur nose up after I described my grief and depression. GO ANYWHERE BUT SHAW- DONT LEAVE TELUS

  • itsyeraa Yera (@itsyeraa) reported

    love getting thousands of packet loss on every game and even discord shaw is the worst isp @Shawhelp

  • codemaestro codemaestro (@codemaestro) reported

    @Shawhelp Hey Kyle. Support set me straight by having me unplug and reconnect the system to reboot it. Thanks for your help!

  • CelestelSharp23 Zero (@CelestelSharp23) reported

    @Shawhelp good morning! My office internet all of a sudden went down. Have tried rebooting but still nothing. Are you able to help? Thank you!!

  • KymberleyJules Ky ☃️ KindNotWeak 🐾♥️🎗️🕊️❤️🤝❤️ 🇺🇦 (@KymberleyJules) reported

    @Shawhelp SHAW MEDIA COMMUNICATIONS MY PHONE HAS NO DIAL TONE, YET AGAIN! FIFTH TIME IN TWO WEEKS!!! I JUST HAD A HEART ATTACK! FIX IT IMMEDIATELY!!! IF ANYONE WANTS TO GET OUT OF THERE SHAW CONTRACT, I WILL TESTIFY FOR YOU AT NO CHARGE. JUST CONTACT ME

  • justjustintwts justin (@justjustintwts) reported

    @Shawhelp Hey Devon. You seem pretty defensive. Can you explain to me then why Shaw can’t offer 1g+ fibre upload and download? I’ll hang up and listen.

  • CrazyCraftyJo Jo 🇨🇦 (@CrazyCraftyJo) reported

    @Shawhelp as of yesterday our landline has been harassed by an Amazon scam and they have been calling non stop since 7:15am today! Any way you are able to help stop these calls? The number changes every since call but my elderly mother is getting really worked up over it