Shaw

Shaw Outage Report in Sault Ste. Marie, Algoma, Ontario

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The latest reports from users having issues in Sault Ste. Marie come from postal codes P6A and P6B.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sault Ste. Marie, Algoma, Ontario 12/26/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sault Ste. Marie, Algoma, Ontario

The most recent Shaw outage reports came from the following cities: Sault Ste. Marie.

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City Problem Type Report Time
CanadaSault Ste. Marie TV
CanadaSault Ste. Marie TV
CanadaSault Ste. Marie Total Blackout
CanadaSault Ste. Marie Internet
CanadaSault Ste. Marie Internet
CanadaSault Ste. Marie Internet

Community Discussion

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Shaw Issues Reports Near Sault Ste. Marie, Ontario

Latest outage, problems and issue reports in Sault Ste. Marie and nearby locations:

  • soochronicles Emily (@soochronicles) reported from Sault Ste. Marie, Ontario

    @Shawhelp I don’t think you can @CitySSM got hammered today and I believe it is directly a result of this as my neighbour is also down just wanted you to be aware. Again (and no offense to Shaw) would rather lose my internet over my #hydro any day! #ONStorm

  • soochronicles Emily (E) (@soochronicles) reported from Sault Ste. Marie, Ontario

    @Shawhelp I just phoned my sister in Toronto and the call display came up as D Woodcock! You wanna fix this please lol

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AmitSha24845591 Amit Sharma (@AmitSha24845591) reported

    @Shawhelp can you please provide help on ETA for outage in surrey Guildford area. It is nearly 24 hours now and there is no resolution yet.

  • ikraamgee Ikraam (@ikraamgee) reported

    @GillRaghbir @TheFallingStar @Shawhelp Jesus my Freedom data hasn’t been working since last night and their customer support couldn’t figure it out. It drove me crazy

  • TheFallingStar WonderSteve (@TheFallingStar) reported

    @Shawhelp Do you have an update on the Surrey outage? Still no service for me after almost 23 hours

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @im_andrewtodd @ShawInfo @Shawhelp Still on hold -- 3.5 hours now, not hanging up. Sent all my message chats and info to the Better Business Bureau this evening and let them sort out the "Contract" Shaw makes us sign but doesn't provide the service agreed to.

  • Lindadewitt2009 Linda Dewitt (@Lindadewitt2009) reported

    @Shawhelp Our cable and internet stopped working last night around 9 pm and it's still not back up and it's been 24 hrs. I realize crews are working on the issue but seriously there needs to be some compensation for the disruption and the length it had taken to get it back up.

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @im_andrewtodd @ShawInfo @Shawhelp Appears they've finally pissed enough people off they're walking away. Customer service doesn't exist with this company anymore -- I have two phones on hold waiting to see who picks up first. Maybe they'll take a call from my lawyer?

  • gqtrebor GQTREBOR (@gqtrebor) reported

    @Shawhelp if you have a Shaw email is that the same login for Shaw tv app?

  • Maxim604 Max (@Maxim604) reported

    @Shawhelp hi my home service is down (Guildford) but also my cell data is not working, with WiFi turned off. How is that related?

  • JasonThorburn JasonT (@JasonThorburn) reported

    @Shawhelp How is it that you cannot provide an ETA? The techs must know what needs to be replaced and how long it takes to do that. A full day of thanking for patience and directing to a barely updated page is not customer service. Shocking there are no redundancies. Not impressed!

  • D3vilqueen Reanna (@D3vilqueen) reported

    @Shawhelp @Shawhelp I appreciate your response and the work being put into restoring service, though this does not answer my question nor my concern around the lack of timely updates.