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Shaw outages and service status in Sault Ste. Marie, Ontario

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Sault Ste. Marie, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

The latest reports from users having issues in Sault Ste. Marie come from postal codes P6B and P6A .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sault Ste. Marie, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sault Ste. Marie, Ontario

The most recent Shaw outage reports came from the following cities: Sault Ste. Marie.

CityProblem TypeReport Time
Sault Ste. Marie Phone 14 days ago
Sault Ste. Marie Phone 14 days ago
Sault Ste. Marie Phone 14 days ago
Sault Ste. Marie Phone 14 days ago
Sault Ste. Marie Total Blackout 2 months ago
Sault Ste. Marie TV 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Sault Ste. Marie, Ontario

Latest outage, problems and issue reports in Sault Ste. Marie and nearby locations:

  • soochronicles
    Emily (E) (@soochronicles) reported from Sault Ste. Marie, Ontario

    @Shawhelp I just phoned my sister in Toronto and the call display came up as D Woodcock! You wanna fix this please lol

  • soochronicles
    Emily (@soochronicles) reported from Sault Ste. Marie, Ontario

    @Shawhelp I don’t think you can @CitySSM got hammered today and I believe it is directly a result of this as my neighbour is also down just wanted you to be aware. Again (and no offense to Shaw) would rather lose my internet over my #hydro any day! #ONStorm

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • masonstcc
    Jonathan Mason (@masonstcc) reported

    @shaw @shawhelp So literally nothing is working properly. Service is terrible at best. Not sure this post will even go thru. I pay lots per month and need way better service.

  • bc_2025_vision
    bc_2027 (@bc_2025_vision) reported

    @Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.

  • jskapin
    Jenn (@jskapin) reported

    @Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with

  • aWandererYEG
    Lane (@aWandererYEG) reported

    *** you @ShawInfo … worst service on the planet.

  • Danrek77
    Dave (@Danrek77) reported

    @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

  • K_O_cowtown
    🏈 "Nemo saltat sobrius" 🏈 (@K_O_cowtown) reported

    @Shawhelp hey are you having issues? Audio keeps dropping off on anything I record and sometime recording just freezes.

  • JenniferKingsb6
    Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported

    @Shawhelp Well I guess your app guys heard everybody yelling at them. They just released another update - and this one works. But #getitrightthe1sttime and save yourself trouble.

  • oc_2030_vision
    OC_2030 (@oc_2030_vision) reported

    @Shawhelp Shaw used to have a wonderful feature on phone calls that gave us an estimate of our wait time and also allowed us to get a callback. WE REALLY miss this. Shaw (Calgary White Cowboy hats) seemed to be more 'customer focused' than Rogers (3 piece business suits) take care.

  • Noosiekins
    Vanessa (@Noosiekins) reported

    @Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!

  • Marty_Chan
    Marty Chan (@Marty_Chan) reported

    @Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.