Shaw Outage Report in Sault Ste. Marie, Algoma, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Sault Ste. Marie, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Shaw
Shaw is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Sault Ste. Marie, Ontario
Latest outage, problems and issue reports in Sault Ste. Marie and nearby locations:
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Emily (E)
(@soochronicles) reported
from
Sault Ste. Marie, Ontario
@Shawhelp I just phoned my sister in Toronto and the call display came up as D Woodcock! You wanna fix this please lol
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Emily
(@soochronicles) reported
from
Sault Ste. Marie, Ontario
@Shawhelp I don’t think you can @CitySSM got hammered today and I believe it is directly a result of this as my neighbour is also down just wanted you to be aware. Again (and no offense to Shaw) would rather lose my internet over my #hydro any day! #ONStorm
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Faith lacroix
(@lacroix_faith) reported
@Shawhelp Will the account be refunded for the time Shaw was unable to provide service?
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Dave Macdonald
(@rdavemacdonald) reported
@Shawhelp our cable and TV is down again in Murrayville 😠
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Justin Silber
(@SilberJustin) reported
@adhall_nz @IsForAt I wish we had that in Canada. The last time I cancelled my @Shawhelp account I spent nearly 40 minutes on hold listening to a repeating message about how I wouldn't have to wait on hold if I used their website, the same website that doesn't have an option to cancel accounts.
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DJ Andy Murphy
(@djandymurphy) reported
Hey @Shawhelp - why does my connection in Deep Cove constantly drop out? I can't see evidence of it loosing sync on the modem, just complete outage of internet as if a gateway has failed.
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digimat
(@digimat) reported
Is there even a more sleazy or dispicable company than @ShawInfo ? Advertising “Hybrid” Fibre that’s not even Fiber to your door at infalted prices. Forced to jack up your Internet rates because you failed to adapt to your customer needs. #byefelicia
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TheJourneyGenie
(@TheJourneyGenie) reported
@Shawhelp I’m on the phone with one of your reps but I cannot understand her and she has left me hanging for several minutes. Can you help please?
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Nuvo Sales Group
(@NuvoSalesGroup) reported
@Shawhelp Can't answer emails when your internet is down... Like it is right now... In South Surrey...
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Pat
(@goopat2) reported
@trishlaw55 @Shawhelp No it’s still not working. Apparently it has something to do with an iOS update and they are working on it? I checked with Shaw again on Nov 13 and the Tech wasn’t aware of the problem so I don’t think it’s a priority.
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Constance Van Horne
(@cmvanhorne) reported
from
Cold Lake, Alberta
@Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour
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Ron Wozniak
(@murphy2232) reported
@MyPetalHeart @ShawInfo Yesterday I was on hold for 1 45 and finally gave up. Never gave me a call back option