Shaw outages and service status in Sault Ste. Marie, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map

Shaw generated 0 outage signals in the last 24 hours around Sault Ste. Marie, including 0 direct reports.
The most common problems reported in this area mention E-mail and Internet.

E-mail (50%)
Internet (50%)

The latest reports from users having issues in Sault Ste. Marie come from postal codes P6A .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sault Ste. Marie, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 7, 2:20 PM EDT	0	0
Apr 7, 2:40 PM EDT	0	0
Apr 7, 3:00 PM EDT	0	0
Apr 7, 3:20 PM EDT	0	0
Apr 7, 3:40 PM EDT	0	0
Apr 7, 4:00 PM EDT	0	0
Apr 7, 4:20 PM EDT	0	0
Apr 7, 4:40 PM EDT	0	0
Apr 7, 5:00 PM EDT	0	0
Apr 7, 5:20 PM EDT	0	0
Apr 7, 5:40 PM EDT	0	0
Apr 7, 6:00 PM EDT	0	0
Apr 7, 6:20 PM EDT	0	0
Apr 7, 6:40 PM EDT	0	0
Apr 7, 7:00 PM EDT	0	0
Apr 7, 7:20 PM EDT	0	0
Apr 7, 7:40 PM EDT	0	0
Apr 7, 8:00 PM EDT	0	0
Apr 7, 8:20 PM EDT	0	0
Apr 7, 8:40 PM EDT	0	0
Apr 7, 9:00 PM EDT	0	0
Apr 7, 9:20 PM EDT	0	0
Apr 7, 9:40 PM EDT	0	0
Apr 7, 10:00 PM EDT	0	0
Apr 7, 10:20 PM EDT	0	0
Apr 7, 10:40 PM EDT	0	0
Apr 7, 11:00 PM EDT	0	0
Apr 7, 11:20 PM EDT	0	0
Apr 7, 11:40 PM EDT	0	0
Apr 8, 12:00 AM EDT	0	0
Apr 8, 12:20 AM EDT	0	0
Apr 8, 12:40 AM EDT	0	0
Apr 8, 1:00 AM EDT	0	0
Apr 8, 1:20 AM EDT	0	0
Apr 8, 1:40 AM EDT	0	0
Apr 8, 2:00 AM EDT	0	0
Apr 8, 2:20 AM EDT	0	0
Apr 8, 2:40 AM EDT	0	0
Apr 8, 3:00 AM EDT	0	0
Apr 8, 3:20 AM EDT	0	0
Apr 8, 3:40 AM EDT	0	0
Apr 8, 4:00 AM EDT	0	0
Apr 8, 4:20 AM EDT	0	0
Apr 8, 4:40 AM EDT	0	0
Apr 8, 5:00 AM EDT	0	0
Apr 8, 5:20 AM EDT	0	0
Apr 8, 5:40 AM EDT	0	0
Apr 8, 6:00 AM EDT	0	0
Apr 8, 6:20 AM EDT	0	0
Apr 8, 6:40 AM EDT	0	0
Apr 8, 7:00 AM EDT	0	0
Apr 8, 7:20 AM EDT	0	0
Apr 8, 7:40 AM EDT	0	0
Apr 8, 8:00 AM EDT	0	0
Apr 8, 8:20 AM EDT	0	0
Apr 8, 8:40 AM EDT	0	0
Apr 8, 9:00 AM EDT	0	0
Apr 8, 9:20 AM EDT	0	0
Apr 8, 9:40 AM EDT	0	0
Apr 8, 10:00 AM EDT	0	0
Apr 8, 10:20 AM EDT	0	0
Apr 8, 10:40 AM EDT	0	0
Apr 8, 11:00 AM EDT	0	0
Apr 8, 11:20 AM EDT	0	0
Apr 8, 11:40 AM EDT	0	0
Apr 8, 12:00 PM EDT	0	0
Apr 8, 12:20 PM EDT	0	0
Apr 8, 12:40 PM EDT	0	0
Apr 8, 1:00 PM EDT	0	0
Apr 8, 1:20 PM EDT	0	0
Apr 8, 1:40 PM EDT	0	0
Apr 8, 2:00 PM EDT	0	0
Apr 8, 2:20 PM EDT	0	0

April 8: Problems at Shaw

Shaw is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sault Ste. Marie, Ontario

The most recent Shaw outage reports came from the following cities: Sault Ste. Marie.

City	Problem Type	Report Time
Sault Ste. Marie	E-mail	14 days ago
Sault Ste. Marie	Internet	19 days ago
Sault Ste. Marie	TV	4 months ago
Sault Ste. Marie	TV	4 months ago
Sault Ste. Marie	Total Blackout	4 months ago
Sault Ste. Marie	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Sault Ste. Marie, Ontario

Latest outage, problems and issue reports in Sault Ste. Marie and nearby locations:

Emily (@soochronicles) reported 4 minutes ago from Sault Ste. Marie, Ontario
@Shawhelp I don’t think you can @CitySSM got hammered today and I believe it is directly a result of this as my neighbour is also down just wanted you to be aware. Again (and no offense to Shaw) would rather lose my internet over my #hydro any day! #ONStorm

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

ron williamson (@rockinron1967) reported 30 seconds ago
@Shawhelp Thanks for the offer but i have already been told by one of your tech's that he can not help me.
Janine McCaw🇨🇦 (@mc_janine) reported 3 minutes ago
@Shawhelp promised me a new box August 19. I know because I got the return label. Guess what? Never sent it. Hopefully it will come now that I spent another 40 minutes online.
Matthew Sobocan (@msobocan) reported 6 minutes ago
I’m at a loss in what to do with my suffering @ShawInfo internet service. Perhaps I didn’t praise it enough when it worked flawlessly during the pandemic but over the last week, area slowdowns, outages & really no answers from @Shawhelp except that they are sorry for the issue.
ron williamson (@rockinron1967) reported 7 minutes ago
@ELLISCO59825771 @Shawhelp first time i have had an issue..
Velvetangels_vancity (@VelvetangelsV) reported 7 minutes ago
@Shawhelp i have a 300mbps package but doing a speedtest all day, i barely get 10mbps. I work from home and i hjavent been able to log in to my work servers because its so slow
House Of Pain (@mrjeremyhouse1) reported 7 minutes ago
@jenniferelle_ @ShawInfo Shaw has been a pretty good company to deal with. Hoping the Rogers deal to buy them doesn't happen cause their customer service will fall apart and of course your internet will be dropped all the time. Rogers- we're not happy till you're not happy.
OriginalPouzar (@coopsie39) reported 10 minutes ago
@BruceMcCurdy @Oilersrule99 @Shawhelp I think the free center ice preview is over (when I checked earlier today) and the only game on SN is on Monday - unless we get lucky and the blackout on TSN3 isn’t effective, it’s likely only the stream for tonight.
Jim A 🇨🇦 (@eastjl) reported 11 minutes ago
@Shawhelp Is there also an outage in Thorncliffe, Calgary NW I see one listed for Huntinghills, but mine is out also.
Dave Pollard (@TheRevDave) reported 11 minutes ago
@Shawhelp you are the worst I am done!
Dave Pollard (@TheRevDave) reported 18 minutes ago
@ShawInfo you are the worst this 20 year customer is looking for a new tv and internet provider. It will be worth buying out my contract to not have to deal with you