Shaw

Shaw Outage Report in Sault Ste. Marie, Algoma, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sault Ste. Marie, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sault Ste. Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sault Ste. Marie, Algoma, Ontario 03/02/2026 20:45

March 02: Problems at Shaw

Shaw is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Sault Ste. Marie, Ontario

Latest outage, problems and issue reports in Sault Ste. Marie and nearby locations:

  • soochronicles Emily (E) (@soochronicles) reported from Sault Ste. Marie, Ontario

    @Shawhelp I just phoned my sister in Toronto and the call display came up as D Woodcock! You wanna fix this please lol

  • soochronicles Emily (@soochronicles) reported from Sault Ste. Marie, Ontario

    @Shawhelp I don’t think you can @CitySSM got hammered today and I believe it is directly a result of this as my neighbour is also down just wanted you to be aware. Again (and no offense to Shaw) would rather lose my internet over my #hydro any day! #ONStorm

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • lacroix_faith Faith lacroix (@lacroix_faith) reported

    @Shawhelp Will the account be refunded for the time Shaw was unable to provide service?

  • rdavemacdonald Dave Macdonald (@rdavemacdonald) reported

    @Shawhelp our cable and TV is down again in Murrayville 😠

  • SilberJustin Justin Silber (@SilberJustin) reported

    @adhall_nz @IsForAt I wish we had that in Canada. The last time I cancelled my @Shawhelp account I spent nearly 40 minutes on hold listening to a repeating message about how I wouldn't have to wait on hold if I used their website, the same website that doesn't have an option to cancel accounts.

  • djandymurphy DJ Andy Murphy (@djandymurphy) reported

    Hey @Shawhelp - why does my connection in Deep Cove constantly drop out? I can't see evidence of it loosing sync on the modem, just complete outage of internet as if a gateway has failed.

  • digimat digimat (@digimat) reported

    Is there even a more sleazy or dispicable company than @ShawInfo ? Advertising “Hybrid” Fibre that’s not even Fiber to your door at infalted prices. Forced to jack up your Internet rates because you failed to adapt to your customer needs. #byefelicia

  • TheJourneyGenie TheJourneyGenie (@TheJourneyGenie) reported

    @Shawhelp I’m on the phone with one of your reps but I cannot understand her and she has left me hanging for several minutes. Can you help please?

  • NuvoSalesGroup Nuvo Sales Group (@NuvoSalesGroup) reported

    @Shawhelp Can't answer emails when your internet is down... Like it is right now... In South Surrey...

  • goopat2 Pat (@goopat2) reported

    @trishlaw55 @Shawhelp No it’s still not working. Apparently it has something to do with an iOS update and they are working on it? I checked with Shaw again on Nov 13 and the Tech wasn’t aware of the problem so I don’t think it’s a priority.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @Shawhelp They’re useless - I’ve been trying to get his tv fixed for six weeks and they finally sent a technician - through several calls they never said he needed a new package - I shouldn’t have to deal with them again. Ineffective and inefficient - but I guess y’all are paid by the hour

  • murphy2232 Ron Wozniak (@murphy2232) reported

    @MyPetalHeart @ShawInfo Yesterday I was on hold for 1 45 and finally gave up. Never gave me a call back option