Shaw Outage Report in Sparwood, British Columbia
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Sparwood, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sparwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Shaw
Shaw is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Mario
(@Mario_723) reported
@Shawhelp my bluecurve modem keeps rebooting itself. Issue started last night. 3 times today. Unplugged and plugged back in hoping to resolve issue. Did not work. I am not in ranchlands (prior outage)
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Matt R.
(@mattryyc) reported
@ShawHelp Something going on in the SW? We had a short outage and now speeds are back but running very slow.
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Jeff Paulus
(@jeff_paulus) reported
@Shawhelp 50 mins and waiting for at least an acknowledgement that you have seen my DM and are looking to resolve the issue.
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Alli G
(@AlliAlliG) reported
from
Calgary, Alberta
@Shawhelp hey! Any idea why my email doesn’t seem to be working!? Help! Expecting a couple important things and not coming through (I did a test!)
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Meg
(@Itsyboom) reported
@Shawhelp @nezroy A custom individual support situation is nice, but in a pandemic it should be available for everyone via website/online
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The Specialist
(@TerraFinale) reported
@Shawhelp As a Shaw residential customer, I visited Shaw store in Chinook for a mobile. Shaw agent asked if I have credit card. She said without credit card, I won’t be able to get a mobile. I do have credit card...but why would you need my card number for? Go check my credit
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Kara Berman
(@karaberman) reported
@ShawInfo 4 different people, 4 different answers. Waiting 3 weeks for someone to follow up with me? What kind of scams are you folks running? 8 years I have been with Shaw. Have to cancel and go with @TELUS now. You should value your loyal customers @ShawDirect
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Zach Fleisher #StayHome
(@Zach_Fleisher) reported
After filing the complaint, Shaw called me. They sent a technician who found that the modem hadn't been properly installed and the configuration risked over heating and burning out. Hence some difficulties. But it was @Shawhelp who installed it this way. Whoops!
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Kristine ♊🦋
(@whiteroses222) reported
@Shawhelp sent DM on an issue. It got resolved via my Shaw app chat as no one replied on Twitter. Now I sent another Question & no response. We switched to blue curve last week and yet the my Shaw app lists under My channels, the old non blue curve channels. When will it update?
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fhjvxrt b
(@DonaldAngell) reported
@Shawhelp my service at 852mcdermot Ave wpg mb R3E 0t7 supposed to be cancelled