Shaw outages and service status in Sparwood, British Columbia

Problems in the last 24 hours in Sparwood, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sparwood, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Deggs (@Alex_Deggs) reported 7 minutes ago

  @Shawhelp I have tried all before contacting you. Besides I have tried to login on different devices that I have never used my Rogers account on and it’s the same. Takes me back to login page. Is there somewhere I can be referred to for more help. My security cameras are super important

• 
  Rick Alsop (@RickAlsop) reported 7 minutes ago

  @Shawhelp Says no outages on site but down detector says otherwise. I did call and can’t wait on hold for several hours for an automated reply.

• 
  Bella Bee  (@SmileyYYC) reported 9 minutes ago

  @Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that

• 
  Ender (@Endfx11) reported 10 minutes ago

  @Shawhelp is there an outage in East Saskatoon right now?

• 
  nobody.hky (@nobodyhky) reported 10 minutes ago

  Another outage @Shawhelp. Third today and second full, long outage in just over a week. Open ticket but no communication to customers on their website for any of it.

• 
  Rick Alsop (@RickAlsop) reported 12 minutes ago

  @Shawhelp I an not a Rogers customer. They have no idea who i am.

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 12 minutes ago

  @Autumblues @Shawhelp eventually I can get thru but it does take a while I waited on hold for 15 minutes but then I gave up. decided to watch stuff I own since I can't even stream. the outage started just before noon today

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 13 minutes ago

  @Shawhelp It shouldn’t be a persistent problem to have wifi outages everyday. It’s becoming too much of a problem when I’m covering the cost of a service you provide for over $100 a month.

• 
  Young and Fly (@Freshtodef) reported 16 minutes ago

  @Shawhelp @LindsayWiebeRD Former Shaw client here of over 25 years. I recommend switching to another provider. Shaw Cable has horrible customer service and no respect for long time customers all they want is your money. I blame it on the merger with even more greedy Rogers customers are just a number now

• 
  Bella Bee  (@SmileyYYC) reported 18 minutes ago

  @Shawhelp internet down #NW