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Shaw outages and service status in Abbotsford, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Abbotsford, including 0 direct reports.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Abbotsford, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Abbotsford, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 8: Problems at Shaw

Shaw is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Abbotsford, British Columbia

The most recent Shaw outage reports came from the following cities: Aberdeen, and Abbotsford.

CityProblem TypeReport Time
Aberdeen Internet 1 month ago
Abbotsford TV 1 month ago
Abbotsford E-mail 1 month ago
Abbotsford Internet 1 month ago
Abbotsford TV 2 months ago
Abbotsford Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Abbotsford, British Columbia

Latest outage, problems and issue reports in Abbotsford and nearby locations:

  • Flash
    Gregg Gordon (@Flash) reported from Abbotsford, British Columbia

    @Shawhelp I now know of 3 households with the issue. Finally done work, just spent an hour with chat, he's blaming my handset for an issue that affects multiple locations. Next suggestion?

  • JasonKamoh
    J.kamoh (@JasonKamoh) reported from Abbotsford, British Columbia

    @Shawhelp is there a outage in abbotsford?

  • JasonKamoh
    J.kamoh (@JasonKamoh) reported from Abbotsford, British Columbia

    @Shawhelp Hey @Shawhelp My internet is down!!!

  • SomeJoshMan
    Joshua Millard (@SomeJoshMan) reported from Abbotsford, British Columbia

    @Shawhelp I know 5 customers in Abbotsford bc that are having all internet cut out at random times. Your help on shaw website spent 2 hours running me in a circle yesterday. I'm telling you either the neighborhood is toast or these modems are dead

  • ozzman_66
    Rob McKenzie (@ozzman_66) reported from Abbotsford, British Columbia

    @Shawhelp my cable and internet service has been out for almost three hours now. Missing a playoff hockey game here

  • JasonKamoh
    J.kamoh (@JasonKamoh) reported from Abbotsford, British Columbia

    @Shawhelp its 3pm service is out and the next estimated time for it to be fixed is 8am tomorrow morning. Get your **** fixed

  • Flash
    Gregg Gordon (@Flash) reported from Abbotsford, British Columbia

    @Shawhelp As I said, just shut down this handle since you no longer offer Twitter support.

  • night_tech
    Nancy M Apple (@night_tech) reported from Abbotsford, British Columbia

    @shawhelp +1 Location Abbotsford Lots of buffering Slow wifi

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • superdaddoo
    D (@superdaddoo) reported

    PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed

  • superdaddoo
    D (@superdaddoo) reported

    @TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.

  • RageGeist
    TC-VAN (@RageGeist) reported

    @Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?

  • bc_2025_vision
    bc_2027 (@bc_2025_vision) reported

    @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

  • staceybrotzel
    stacey brotzel (@staceybrotzel) reported

    @Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.

  • KentAitchison
    Kent Aitchison (@KentAitchison) reported

    @Shawhelp is there an outage for Internet/WiFi in Kamloops area?

  • RisenRealm
    Drimint (@RisenRealm) reported

    @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

  • Tomuhthy
    Tomnado (@Tomuhthy) reported

    @Shawhelp is there a reason why the internet is not working in the north Burnaby area

  • JenniferKingsb6
    Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported

    Hey @Shawhelp , those of us in Port Moody/Coquitlam who are now at nearly 12+ hours without service(s) will be looking for a credit on our next bill! And whomever’s responsible for the outage should be penalized.