Shaw outages and service status in Sproat Lake, British Columbia

Problems in the last 24 hours in Sproat Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sproat Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Sproat Lake, British Columbia

Latest outage, problems and issue reports in Sproat Lake and nearby locations:

• 
  TheRealDBLg (@TheRealDBLg1) reported 53 minutes ago from Sproat Lake, British Columbia

  @Shawhelp your new way of registering new devices on shaw open is bad. I cant even manually add devices based on their MAC Address... horrible update

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Guy_Barnabe (@GuyBarnabe) reported 36 seconds ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Matthew Johnson (@McJohnson922) reported 3 minutes ago

  @Shawhelp I did already, Sunday night when it was at its worst. The tech was... less than helpful. Lecturing me about my passphrase because I thought I forgot it, only offering the bare minimum in advice, stuff I already knew how to do...

• 
  always smile 🇨🇦 (@cari_goncalves) reported 4 minutes ago

  @Shawhelp @gfliverpool9966 Not working for me either. Ridiculous

• 
  Common Sense Politics Please (@laxbird) reported 7 minutes ago

  You just have to love the ****** @Shawhelp service. They give you chat service that doesn't work for Shaw. Then give you a number that doesn't have service. How are you suppose to contact these people.

• 
  b ☾ (@brandobrennan) reported 9 minutes ago

  @Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe I’ll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.

• 
  Dave (@Danrek77) reported 10 minutes ago

  @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

• 
  Guy_Barnabe (@GuyBarnabe) reported 10 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  A_Pure_Chase (@apurchase) reported 12 minutes ago

  @Shawhelp, it's been hours since our internet went out and hours since an update and no ETA on when it will return.... how about some customer service and give an estimated ETA?

• 
  Hugh Gillis 🇨🇦 (@hgillis) reported 12 minutes ago

  @Shawhelp I haven't been able to login to my account in 2 months. I can't stream from any of my devices because I can't login. I"ve called your support 4 times and just keep getting told to try again in a week. Are you ever going to fix this problem?

• 
  Roselle E (@RoselleE14) reported 13 minutes ago

  @Shawhelp @Shawhelp yes agreed and it would be helpful if you had a public resource not one only within your account. Even when I look in our account it simply only says network outage since 7:35am and that it is being looked into. @bchydro does this very well and is transparent