Shaw outages and service status in Sproat Lake, British Columbia

Problems in the last 24 hours in Sproat Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sproat Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Sproat Lake, British Columbia

Latest outage, problems and issue reports in Sproat Lake and nearby locations:

• 
  TheRealDBLg (@TheRealDBLg1) reported 36 minutes ago from Sproat Lake, British Columbia

  @Shawhelp your new way of registering new devices on shaw open is bad. I cant even manually add devices based on their MAC Address... horrible update

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ugabug (@MaryPChipman) reported 5 minutes ago

  @Shawhelp Now the old TV box doesn't work & the new one to replace the defective one sent us won't arrive until Friday. This 'easy self-install' cost me a half-day & cost Rogers Shaw 3 hours of tech time, just so it could save a few bucks by not sending a techie. And we pay $$$$ for this.

• 
  Curtis Tomiuk (@TomiukCurtis) reported 9 minutes ago

  Hey @Shawhelp why has my internet gone down 2 times in the last week? Not very impressed.

• 
  Ugabug (@MaryPChipman) reported 10 minutes ago

  @Shawhelp Yes, the new TV box (#2) is running, however, without a cable, the signal sometimes cuts out - the Internet might be down or slow for a nanosecond. Our WiFi shows as being strong.

• 
  Guy_Barnabe (@GuyBarnabe) reported 11 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Jonathan Mason (@masonstcc) reported 13 minutes ago

  @shaw @shawhelp So literally nothing is working properly. Service is terrible at best. Not sure this post will even go thru. I pay lots per month and need way better service.

• 
  Dave (@Danrek77) reported 13 minutes ago

  @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

• 
  Megan (@M_So) reported 15 minutes ago

  Is anyone else in #Winnipeg having trouble with their @Shawhelp internet. I’m doing everything I can to avoid calling but I fear it’s inevitable…

• 
  Bonnie Lee (@stitchlady) reported 19 minutes ago

  @M_S_Fricker @ShawInfo @RogersHelps The average time I've been on hold for tech support is 45 min+. Rogers doesn't want you to get any help from a human being - they want you to do everything online yourself despite the fact most tech problems can't be helped online. And the music sucks!

• 
  Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 22 minutes ago

  @Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.

• 
  'Nucknation (@surrey1111) reported 27 minutes ago

  @Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i can’t download or upload and call drops. I was hoping to change something there to make it better.