Shaw Outage Report in Sturgeon County, Alberta
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Sturgeon County, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sturgeon County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (60%)
-
TV (17%)
-
Wi-fi (10%)
-
Total Blackout (7%)
-
E-mail (5%)
-
Phone (1%)
Live Outage Map Near Sturgeon County, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
TV | |
| Edmonton |
Internet | |
| Edmonton |
TV | |
| Edmonton |
TV | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Sturgeon County, Alberta
Latest outage, problems and issue reports in Sturgeon County and nearby locations:
-
Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
Spending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.
-
Ben
(@BenAngus) reported
from
Edmonton, Alberta
For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
-
Ben
(@BenAngus) reported
from
Edmonton, Alberta
For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
-
Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
-
Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
-
Horace
(@gqkeroppi) reported
from
Edmonton, Alberta
@Shawhelp I can’t access my TV guide on my gateway portal, and I can’t record any TV programs because of it. Please advise as to when this problem will be resolved as it is very inconvenient
-
Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.
-
Emily Grise
(@eagrise) reported
from
Edmonton, Alberta
@Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help 🙏
-
Phil
(@phil2twit) reported
from
Edmonton, Alberta
@ShawInfo Shaw support sucks
-
Tony Freddie Kuchar
(@KuchTony) reported
from
Edmonton, Alberta
@Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.
-
Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.
-
Mfon Inyang
(@holla_g) reported
from
Edmonton, Alberta
@ShawInfo my internet just went off some 30mins ago. Is there a service disruption in the Callingwood Area of Edmonton??
-
Kim Q
(@KimmieQ10) reported
from
Edmonton, Alberta
@Shawhelp need your help! Trying to help my Mom out. Please check your Dm!
-
Joanne Norum
(@jnorum) reported
from
Edmonton, Alberta
@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
-
#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Sportsnet I can’t login via @ShawInfo
-
John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I need to because the app TV Guide needs one to fix my issue
-
John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I can’t sign in to the @Sportsnet app I know my password
-
DE
(@FlyingFiveCAN) reported
from
Edmonton, Alberta
Checking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible
-
🦈💍Mrs. A-Cakes Shark💍🦈
(@lexi_applebum) reported
from
Edmonton, Alberta
@CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC
-
Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
nvm | ✨ REDEBUT COMING SOON ✨ - LIVE
(@Simplynvm) reported
@Shawhelp is there an outage in Coquitlam at all?
-
Brooke King
(@BrookeMKing) reported
@Shawhelp Internet keeps cutting out NW Calgary. Is there an outage?
-
Taysha Boehmer
(@SuperTaysha) reported
@ShawInfo 2nd day of no internet, and no move from Shaw to get us back up. Actively looking for alternatives - 6-7 days of outage is completely unacceptable for remote workers.
-
JusTina
(@digitalcommoner) reported
@ShawInfo yo the internet is down in Calgary… maybe give us an update? #wifi #internet
-
Flamesmaniac
(@Flamesmaniac) reported
@Shawhelp services are down in calgary NE. Website is never updated what the eta of services being restored.
-
DaleSheehan
(@dale_l_sheehan) reported
It took me years to get away from Rogers and horrible, skyrocketing service and costs. With the takeover of Shaw here we go again. Canadians pay more than any other country and we have just lost what little competition was left. CRTC waste of money. @ShawInfo @Rogers #OpenMarket
-
Darren Fode 💉💉💉
(@DarrenFode) reported
@Shawhelp is there a cable outage in New Brighton?
-
Khiaroskuro
(@Khiaroskuro) reported
@Shawhelp Is there an issue? I unplugged my modem to move it and now the "online" light is refusing to stop blinking.
-
Hard Fork Crypto
(@HardFork_Crypto) reported
Anyone else having issues with their @ShawInfo internet service? Getting very low speeds
-
TJP
(@iamxcix) reported
@ShawInfo FFS Shaw! I swore I'd never give another dime of my money to Rogers, Shaw family selling out Calgarians. Smh.