Shaw Outage Report in Sturgeon County, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Sturgeon County, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sturgeon County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Sturgeon County, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Sturgeon County, Alberta
Latest outage, problems and issue reports in Sturgeon County and nearby locations:
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Mark Pavelich
(@MarkPavelich) reported
from
Edmonton, Alberta
@Shawhelp It’s NOT WORKING ALL DAY!
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Joy
(@autumnwhisperz) reported
from
Edmonton, Alberta
@WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!
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Skyeseeker
(@Skyeseeker) reported
from
Edmonton, Alberta
@Shawhelp Hi, many cable channels have no signal (are black) at the moment. In downtown Edmonton.
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Dick Richie
(@DickRichie14) reported
from
Edmonton, Alberta
WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
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Cory Clendenning
(@CVChomes) reported
from
Edmonton, Alberta
@mikebrandon90 @Shawhelp nope..representative couldn't help...90 mins on phone..transferred me to diff dept and I left for @1strnd to watch fights....poor performance Shaw
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
@Shawhelp I've asked repeatedly for service credit and the response is the same as yours. The service has already failed. I think it's time for some free internet. FOURTH SERVICE CALL.
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Chris LaBossiere
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.
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Mark Pavelich
(@MarkPavelich) reported
from
Edmonton, Alberta
@mike_in_yvr @ShawInfo @Shawhelp No it doesn’t. I feel bad for you now. @ShawInfo #BRUTAL
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Dick Richie
(@DickRichie14) reported
from
Edmonton, Alberta
WTF @Shawhelp someone from there calls me with a decent deal for Internet/cable. I’m on the train so I ask them to call my wife instead. They never call. I try and contact you guys when I’m back from vacation and no one has a goddamn clue 🤬
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ESTATE NEST INC.
(@EstateNest) reported
from
Edmonton, Alberta
@ShawInfo worst service on hold for 2hours :31 minutes thank you to the loyalty department of Shaw @ShawInfo brilliant logo shall be we @shawinfo stand for screwing happiness and waittimes sky ticketing
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
.@Shawhelp thinks that it's reasonable for me to need four visits from a tech to maybe fix their internet. suggestions for solutions include 'find somewhere to use public wifi' and 'we'll keep sending techs until you get tired of asking'
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
"hopefully fourth time is a charm!" great service from @Shawhelp
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DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp @JRog55 This is the second Saturday night Shaw PPV has screwed up. Your service sucks
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
another half-day wasted waiting for @Shawhelp to show up and fix ongoing Internet issues. 5+ service calls 4+ new modems 3+ months waiting 2 more hours wasted today with for a tech who never showed up 1 @CCTS_CPRST complaint about to be reopened.
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slavo cech
(@slav_metalurges) reported
from
Edmonton, Alberta
@Waynthurson @Shawhelp First gen too slow. The phone it is.
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Shawn Logan
(@ShawnLo) reported
from
Morinville, Alberta
@Shawhelp seems there is an outage in Morinville no phone or internet service.
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DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp I’ve done everything and have been on hold for an hour to make sure I don’t get billed for your poor ppv ordering performance
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Cory Clendenning
(@CVChomes) reported
from
Edmonton, Alberta
@Shawhelp BS..on phone with support and they cang figure it out after 30.mins
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Dave Sawchuk
(@davesawchuk) reported
from
Edmonton, Alberta
I’m starting to panic because I don’t know which @Shawhelp channel has the @EdmontonOilers game on in 15 minutes. 4 channels are playing the baseball game. 4 are playing the football game. SEND HELP.
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Leslie Bush
(@lesoteric) reported
from
Edmonton, Alberta
been working from home. my @ShawInfo Internet goes down daily, often multiple times. scheduling my fourth visit from a tech and the CSR suggests that I could use my 'shaw go-wifi' and head to a coffee shop or something. uh, no. that's why I pay for home internet. FOURTH VISIT
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Kehler 🇨🇦🍷🌼🌈
(@kehler_karen) reported
@Shawhelp sucks!!! They don’t respond and can’t find any answers to why no Shaw cable or internet for 45 minutes now.
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Pablo Benitez
(@PBenitez77) reported
@Shawhelp I’m on hold with agent on my Shaw app are there issues in Saskatoon Saskatchewan again TVs glitching but at least internet hasn’t cut out
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Ryan Brackenbury
(@slackerman10) reported
@Shawhelp channels keep cutting in and out. This is a super common problem with Shaw that never seems to get fixed. Before you ask, yes, I did unplug and reset as I always do. I am still waiting to chat with an agent. #notgood #badservice
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pm76
(@P_Mander) reported
@NeelyRules8 @Shawhelp Same in Surrey and the outages page says there are no issues.
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MortTheBird
(@MortTheBird) reported
@Shawhelp @schaaptop Nothing on your outage page and it seems to be happening everywhere.
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𝒓𝒋 𝒅𝒆𝒆 𝒃𝒂𝒓𝒃𝒆𝒓
(@romeospence) reported
@ShawInfo @Shawhelp just saying u guys have the worst phone Company I switched from @Bell to get treated bad okay .I hope nobody else switched and come to y’all #fuckshaw
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@graciestyle
(@graciestyle2) reported
@Shawhelp another day, the same story. Even @CKNW is failing. I do the work as a customer, explain, ask for hardware and installation yet nothing. Worst service this year in almost 15 years as a customer. So disappointing
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Cdnwatcher
(@Cdnwatcher) reported
@ShalaSweet1 @Shawhelp Looks like you have a Western Canada problem Shaw Time to actually update that service outage page
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Vanessa
(@Noosiekins) reported
@Shawhelp No need. I have contacted you guys many times and chatted with tech many times. Problem have never been resolved.
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Daneeka C Pommer
(@dpspamaccount) reported
@Shawhelp Calgary internet with Shaw is down :(