Shaw Outage Report in Sturgeon County, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Sturgeon County, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sturgeon County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Sturgeon County, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
TV | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Sturgeon County, Alberta
Latest outage, problems and issue reports in Sturgeon County and nearby locations:
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David Boles
(@DavidJBoles) reported
from
Edmonton, Alberta
@Crackmacs @ShawInfo Encountering the same issue here in the capital. Just got connection & service back.
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA
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Jonny
(@jonnyjazzno) reported
from
Edmonton, Alberta
@Shawhelp Hey! I just sent a DM about my internet down
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John Muir
(@muirjohn) reported
from
Edmonton, Alberta
@TPHogan @Shawhelp lol see. The worst
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
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ChazNYEG
(@ChazNyeg) reported
from
Edmonton, Alberta
@ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
@ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.
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PapaLeits
(@bruceleiter) reported
from
Edmonton, Alberta
@slimschadey161 It’s @Shawhelp that is the issue as usual. It’s the same on all my channels. Turned the TV off for awhile and just switched back on now to watch Finland/US. Let’s hope
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Shaun Painter
(@TheSirShaun) reported
from
Edmonton, Alberta
@Shawhelp Northside edmonton. Any issues? I can't get my internet up and running. Thanks.
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John Muir
(@muirjohn) reported
from
Edmonton, Alberta
@mylesbosch @Shawhelp Pretty poor customer service
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Tracy ⸮ Sarcasm PR Manager
(@YegTracy) reported
from
Edmonton, Alberta
@Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?
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Tracy ⸮ Sarcasm PR Manager
(@YegTracy) reported
from
Edmonton, Alberta
@Shawhelp Good morning our Internet and TV are offline in Wildrose YEG is it just us or is there a problem like last week?
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Donna McKinnon
(@illustratedword) reported
from
Edmonton, Alberta
@Shawhelp Hey the ‘last watched’ and numerical channel search isn’t working on the remote. Only Guide search and voice command are working. New batteries in remote. Is this a Shaw issue?
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Dave blackston
(@DBlakeston) reported
from
Edmonton, Alberta
@Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
@DavidDa111877 @Shawhelp We’re moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.
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A. Duncan
(@ThisIsMeAt52) reported
from
Edmonton, Alberta
@Shawhelp Good morning Shaw. I have an “no IP” issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!
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Ernesto Alferez
(@Alfizzle18) reported
from
Edmonton, Alberta
@Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?
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Steven Walton
(@StevenGWalton) reported
from
Edmonton, Alberta
@Shawhelp Never mind. Apparently it is on one of the crave channels - the guide just doesn’t show it. :) I’m good!
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Eric Wilhite
(@eric_wilhite) reported
@zedlacher @Shawhelp Mine is down as well
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Brendan
(@Blow483) reported
@Shawhelp Just had one of the worst customer service experiences with online agent Onika WYN6 couldn’t give me a definitive answer on why outage page was wrong and then just left the conversation before I was finished 🤬
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Bruce Cullen
(@BACullenyyc) reported
Getting @Shawhelp mobile was the worst decision I ever made. Useless coverage if you want anything even remotely fast for data. Really? 3G at YYZ? Dropped calls all over Barrie area. Great if you never leave the Calgary. Son “ran out” of Data in Vernon after 2 of 25Gb.
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Rach The H
(@rachaelhaugan) reported
@Shawhelp outage in Brentwood?
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Stéphane Richer
(@sricher99) reported
@Shawhelp no more signal in Montréal. Hockeybgame is begginning
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Daniel D Kitteringham
(@DanAlmondDan) reported
@Shawhelp Shaw's yearly national maintenance service knocks out our internet every night for weeks. Why?
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cheryl #ChangePolitics #endlockdowns 🇨🇦🇺🇸
(@cheryl1492) reported
@Shawhelp so if you have no outages on your service map hone come it will take to Thursday to fix my daughters outage? No internet/ cable in south Calgary
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Eric Wilhite
(@eric_wilhite) reported
@zedlacher @Shawhelp Usually I’d say the problem is you, but tonight it appears that isn’t the case
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Daniel D Kitteringham
(@DanAlmondDan) reported
@Shawhelp internet out again. Every night this week. Service call coming in 5 days. But the service person will tell me what I already know: Shaw's yearly national maintenance service is causing internet and TV pages across the country.
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Wolfe of Locutus
(@LocutusWolfe) reported
So I'm a little behind on my @ShawInfo bill, but at the same time, numbers do not equal. I just found out they have been overcharging me, and now I am mad because it is 50 more than agreed and quite frankly, the service is barely worth our original terms! They want $150 extra!