Shaw outages and service status in Sturgeon County, Alberta

Problems in the last 24 hours in Sturgeon County, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sturgeon County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Sturgeon County, Alberta

Latest outage, problems and issue reports in Sturgeon County and nearby locations:

• 
  Shawn Logan (@ShawnLo) reported 46 minutes ago from Morinville, Alberta

  @Shawhelp seems there is an outage in Morinville no phone or internet service.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Summer (@snowyday15) reported 4 minutes ago

  @Shawhelp any updates for when internet will be restored to West Kelowna? The planned outage was ended hours ago.

• 
  always smile 🇨🇦 (@cari_goncalves) reported 7 minutes ago

  @Shawhelp @gfliverpool9966 Not working for me either. Ridiculous

• 
  Ryan Brackenbury (@slackerman10) reported 14 minutes ago

  Nobody should sign up for @Shawhelp useless customer service that only got worse since the merger. Billions made by these clowns and can’t even get to my house to fix recurrent issues for 48 hours. The amount I pay you should a guy on standby 24/7. #joke #ridiculous #Rogerssucks

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 23 minutes ago

  @Shawhelp is there an outage in Calgary? I've got no TV and internet i think is down too. I've unplugged both modem and cable box, plugged back in and nothing

• 
  🙀🛸 (@cartfullofcats) reported 24 minutes ago

  @Shawhelp Not even really the point. It looks like you've broken our contract with no explanation. But we'll look into our options.

• 
  stacey brotzel (@staceybrotzel) reported 24 minutes ago

  @Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.

• 
  Drimint (@RisenRealm) reported 27 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  Vanessa (@Noosiekins) reported 27 minutes ago

  Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?

• 
  Tyler ❄☕☃ (@Valomir) reported 28 minutes ago

  @Shawhelp hey pals, I my internet has ceased working a couple times tonight and I'm wondering if there is an outage near the community of Sunalta in Calgary. The modem light is solid white but neither my wifi or Ethernet produce internet. I have power cycled the modem.

• 
  Jasmine Kaur G (@jgarcha) reported 35 minutes ago

  The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!