Shaw

Shaw Outage Report in Sturgeon County, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sturgeon County, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sturgeon County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sturgeon County, Alberta 11/20/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sturgeon County, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Total Blackout
CanadaEdmonton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Sturgeon County, Alberta

Latest outage, problems and issue reports in Sturgeon County and nearby locations:

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp after updating the @WWENetwork iOS app there is no option to sign in using my Shaw login

  • Mahykal Michael Macfynn (@Mahykal) reported from Edmonton, Alberta

    @Shawhelp I just spent 45mins on hold and when I asked how I forward a complaint I was told to write a letter and mail it!! Your a telecommunications company. That is an absolutely unacceptable answer. Your customer service has severely degraded! #verydisappointed #crapservice

  • Waynthurson Waynethurson (@Waynthurson) reported from Edmonton, Alberta

    Hey @Shawhelp @ShawInfo the stuff I agreed on the phone to renew my contract and the stuff on the contract are totally different. Now, I can't get anyone to answer o return my calls. On hold with Loyalty Maybe I should just go to @TELUSsupport if you can't fix this.

  • kmoorephotos Keith Moore (@kmoorephotos) reported from Edmonton, Alberta

    @Shawhelp another Oilers game & more problems with my cable since the upgraded equipment was installed. Tired of this S_____. So I put my original receiver back in & now it works great!! I’ll send you the bill for fixing the problem 😂

  • OutlanderCanuck Joanne #SPNFamily #TWDFamily #OutlanderCAN (@OutlanderCanuck) reported from Edmonton, Alberta

    @Shawhelp hi there just sent a dm we are having issues with our wifi not staying connected

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I have down that

  • WillyGrant Willy (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp Would have been nice to watch the #SuperBowl2019 today, unfortunately your service failed.

  • ChrisLaBossiere Chris LaBossiere (@ChrisLaBossiere) reported from Edmonton, Alberta

    Arghhhhh..... @Shawhelp fails to help. In a city of a million people, they don’t have any replacement modem/routers for my internet problem at either retail or warehouse. They’ll send a technician tomorrow, who will realize I need a new modem.

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp Nether does Apple so who can help

  • kmoorephotos Keith Moore (@kmoorephotos) reported from Edmonton, Alberta

    @ccmb260214 @EdmontonOilers @Sportsnet @Shawhelp Thanks! That’s where I live too & just had my receivers upgraded. It’s not working good at all 😕

  • ryzshrn Riyaz Sharan (@ryzshrn) reported from Edmonton, Alberta

    @Shawhelp the service agent never apologized ... just the lack of customer service is sad. I want my mom to switch cause no one should have to do that much running around to update an address and then brush it off like it doesn’t matter. Also being told well log onto the myshaw

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp They said if it’s showing up on MacBook & not my iPhoneits still an issue with Shaw

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I have they said your service is a 3rd party email address not Apples iCloud email address so they told me to communicate with Shaw

  • DaveCarels DaveCarels (@DaveCarels) reported from Edmonton, Alberta

    @Shawhelp customer service sucks

  • kjohnsob Kevin Johnson (@kjohnsob) reported from Edmonton, Alberta

    I swear @CraveCanada is going to make me cancel my cable @Shawhelp

  • skyviewgal Virginia Fernandes (@skyviewgal) reported from Edmonton, Alberta

    @ShawInfo, your endless outages/issues is really becoming an issue. Offering us free movies, does not make up for it.

  • Rugbyplayer Derek Coke-Kerr🏉🇨🇦 (@Rugbyplayer) reported from Edmonton, Alberta

    @Shawhelp I’m not buying “hopefully”. I’m buying a schedule I can rely on. I don’t mean to be rude but @Shaw has an obligation to deliver what I pay for. Not “hopefully” but NOW and DEFINATELY.

  • kjohnsob Kevin Johnson (@kjohnsob) reported from Edmonton, Alberta

    @Shawhelp Naw it’s the interface that sucks. Can’t find anything, worth watching. The only “new releases” are totally obscure

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp we changed our webmail password but we still can’t login

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Rohit_Chauhan1 R Chauhan (@Rohit_Chauhan1) reported

    @ShawInfo When contacted the customer service about the modem rental fee they said this is the way it is now, I asked can I buy the modem so no fee, they said no, I reminded them that I was never charged a fee for modem in all my years,they didn't care, now I have to shell $10 more for it.

  • Mi780M John Bender (@Mi780M) reported

    Is anyone else having issues with Shaw today..@Shawhelp my god..... you pay all this ******* money and you’d think there can be a day where there is no issues..... come on you guys.... get your **** together!!!!!

  • pitimab Pitima Cooper Leavitt (@pitimab) reported

    @Shawhelp internet is down in Bowness area. Is there something going on? Outage? Incident? Pls update

  • munishlealh95 Lealh95 (@munishlealh95) reported

    @Shawhelp Having Internet issues!

  • JustCdnTrish Just_Trish (@JustCdnTrish) reported

    I have never had so much trouble with my TV as I do now with #ShawBlueCurve @Shawhelp it's terrible. I keep getting no signal.

  • dwilsy Not Dave Wilson (@dwilsy) reported

    @Shawhelp can anyone help me through here since sitting on the phone for over 30 minutes couldn’t fix our issue & don’t think the problem is what they said it was

  • ArekSmykot Arek Smykot (@ArekSmykot) reported

    @Shawhelp internet down in gramville edmonton? 2 hour wait time on the phones??? Whats going on?

  • TBA_McDavid_JP Shayne.T (@TBA_McDavid_JP) reported

    @Shawhelp cable box not working. Please help

  • Rohit_Chauhan1 R Chauhan (@Rohit_Chauhan1) reported

    @ShawInfo Been Shaw customer for over 5 years, never paid for the modem rental, now Shaw is charging for the rental modem as you renew your service plan. Also got these pod extenders, very unergonomic design, not only it blocks the power outlet its sharp corners get caught,disappointed!

  • RICYEGZGM Ric Williams (@RICYEGZGM) reported

    @Shawhelp Ok still down. House full of kids rioting like GOP