Shaw Outage Report in Sturgeon County, Alberta
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The latest reports from users having issues in Sturgeon County come from postal codes T8T.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Sturgeon County, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sturgeon County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (47%)
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E-mail (20%)
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TV (15%)
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Total Blackout (9%)
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Wi-fi (8%)
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Phone (1%)
Live Outage Map Near Sturgeon County, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton and Sturgeon County.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
||
| Edmonton |
Internet | |
| Edmonton |
Total Blackout | |
| Edmonton |
TV | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Sturgeon County, Alberta
Latest outage, problems and issue reports in Sturgeon County and nearby locations:
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!
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Donna McKinnon
(@illustratedword) reported
from
Edmonton, Alberta
@Shawhelp Hey the ‘last watched’ and numerical channel search isn’t working on the remote. Only Guide search and voice command are working. New batteries in remote. Is this a Shaw issue?
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?
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David Boles
(@DavidJBoles) reported
from
Edmonton, Alberta
@Crackmacs @ShawInfo Encountering the same issue here in the capital. Just got connection & service back.
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Lindsay MacDermott
(@LMacDerm) reported
from
Edmonton, Alberta
@Shawhelp I ordered centre ice this afternoon and already it’s not working 🙄 help please!
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A. Duncan
(@ThisIsMeAt52) reported
from
Edmonton, Alberta
@Shawhelp Hello. We seem to have lost several channels. Please help.
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Floss Bosses
(@yegFlossBosses) reported
from
Edmonton, Alberta
Has anyone else been having issues with @Shawhelp? I’ve been having to reboot my modem everyday. Twice a day sometimes for over a week now.
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Dylan Sloan (they/them)
(@PrairieDill) reported
from
Edmonton, Alberta
@Shawhelp down in central #yeg?
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Guy Lavallee
(@TheRealMovieGuy) reported
from
Edmonton, Alberta
@Shawhelp why is NHL Centre Ice not working!?? I pay for all out of market games, most channels not working, including Jets Leafs game!!
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maria cristina
(@sandwichdYEG) reported
from
Edmonton, Alberta
@Shawhelp hi there is — is there an outage in my area ?!? Every channel says “not authorized “
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ChazNYEG
(@ChazNyeg) reported
from
Edmonton, Alberta
@ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).
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Pradeep Padmanabhan
(@4PillarsEdm) reported
from
Edmonton, Alberta
@Shawhelp I had a rep call today and end the call "what is the point in talking with you". It is an abusive way to talk with an existing customer just because you cannot sell what you want. Where do I complain?
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Riyaz Sharan
(@ryzshrn) reported
from
Edmonton, Alberta
I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.
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Donna McKinnon
(@illustratedword) reported
from
Edmonton, Alberta
@Shawhelp Is there an outage in Edmonton? TV and internet not working.
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Shaun Painter
(@TheSirShaun) reported
from
Edmonton, Alberta
@Shawhelp Northside edmonton. Any issues? I can't get my internet up and running. Thanks.
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Lindsay MacDermott
(@LMacDerm) reported
from
Edmonton, Alberta
@Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp Happy Friday Shaw peeps... wondering if you can check the connection for me, I’m trying to work, but it’s so slow everything is timing out. Also reads privacy warnings on my wifi!!!! #helptodayplease.
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE
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Cathy Cech
(@425cath) reported
from
Edmonton, Alberta
@danskiu @Shawhelp That was a rough day waiting since 9:15 am for Shaw to fix this. Thank goodness it’s up today.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jared Pachan
(@tsundokugames) reported
@APSpoon @Shawhelp Keep calling them until you get someone who understands. Shaw's upload isn't great to begin with but if you're onnthe Fibre you shouldn't be getting massive issues. That said, I'm confident my upload issues are Shaw related, too.
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Spoon
(@APSpoon) reported
@tsundokugames @Shawhelp I get your help more on then when my upload is more than 3Mbps <3
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Cori
(@corimah) reported
@Shawhelp hello, is there an internet outage in Hidden Valley NW Calgary?
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acab til i die
(@taurean_sunco) reported
@Candace25748546 @ShawInfo Like he literally was talking to me like I was stupid and like I didn’t know how to read my own goddamn bank statement and shaw bill
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wherewaswisdom
(@MorvenMacMac1) reported
@APSpoon @tsundokugames @Shawhelp my inexpensive non-shaw nitrate, per the router: B0 Traffic Type:PTM B0 Line Rate - Upstream (Kbps):7167 B0 Line Rate - Downstream (Kbps):40957 maybe if you tagged other help desks in the root post, or just let twitter-tech die a natural.
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Spoon
(@APSpoon) reported
.@Shawhelp I’ve been having major issues with my upload speed to the point I can’t create content on twitch. I was just told my area is in an outage that started on June 8th with no update whatsoever when it will be resolved? Is there nothing we can do here?
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Orangefurygt
(@orangefurygt) reported
@Shawhelp Is there an outage in Richmond BC?
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Rogie_The_Medic_Says_Wear_A_Mask. 🇨🇦
(@Rogie_The_Medic) reported
@Shawhelp @sassimommi Do you have any updates to share on the outage in Innisfail? Would be nice to know how long the outage may last and what the problem is.
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Jason C
(@JrCowley1976) reported
@Shawhelp is there an outage in Sherwood Park, AB? Internet has been down for 15 min. Rebooted modem several times. Still nothing
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Rev Rob Warden 🏴 ▶️
(@robbywarden) reported
@Shawhelp thanks, online chat support is awful, they coulda just sent this link, no idea what that phrase is.