Shaw Outage Report in Sturgeon County, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Sturgeon County, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sturgeon County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Sturgeon County, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
TV | |
| Edmonton |
Internet | |
| Edmonton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Sturgeon County, Alberta
Latest outage, problems and issue reports in Sturgeon County and nearby locations:
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp we changed our webmail password but we still can’t login
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Kevin Johnson
(@kjohnsob) reported
from
Edmonton, Alberta
@Shawhelp Naw it’s the interface that sucks. Can’t find anything, worth watching. The only “new releases” are totally obscure
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp They said if it’s showing up on MacBook & not my iPhoneits still an issue with Shaw
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Virginia Fernandes
(@skyviewgal) reported
from
Edmonton, Alberta
@ShawInfo, your endless outages/issues is really becoming an issue. Offering us free movies, does not make up for it.
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Chris LaBossiere
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
Arghhhhh..... @Shawhelp fails to help. In a city of a million people, they don’t have any replacement modem/routers for my internet problem at either retail or warehouse. They’ll send a technician tomorrow, who will realize I need a new modem.
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Keith Moore
(@kmoorephotos) reported
from
Edmonton, Alberta
@Shawhelp another Oilers game & more problems with my cable since the upgraded equipment was installed. Tired of this S_____. So I put my original receiver back in & now it works great!! I’ll send you the bill for fixing the problem 😂
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Kevin Johnson
(@kjohnsob) reported
from
Edmonton, Alberta
I swear @CraveCanada is going to make me cancel my cable @Shawhelp
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Michael Macfynn
(@Mahykal) reported
from
Edmonton, Alberta
@Shawhelp I just spent 45mins on hold and when I asked how I forward a complaint I was told to write a letter and mail it!! Your a telecommunications company. That is an absolutely unacceptable answer. Your customer service has severely degraded! #verydisappointed #crapservice
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DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp customer service sucks
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Keith Moore
(@kmoorephotos) reported
from
Edmonton, Alberta
@ccmb260214 @EdmontonOilers @Sportsnet @Shawhelp Thanks! That’s where I live too & just had my receivers upgraded. It’s not working good at all 😕
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I have down that
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp after updating the @WWENetwork iOS app there is no option to sign in using my Shaw login
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Waynethurson
(@Waynthurson) reported
from
Edmonton, Alberta
Hey @Shawhelp @ShawInfo the stuff I agreed on the phone to renew my contract and the stuff on the contract are totally different. Now, I can't get anyone to answer o return my calls. On hold with Loyalty Maybe I should just go to @TELUSsupport if you can't fix this.
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Willy
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp Would have been nice to watch the #SuperBowl2019 today, unfortunately your service failed.
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Derek Coke-Kerr🏉🇨🇦
(@Rugbyplayer) reported
from
Edmonton, Alberta
@Shawhelp I’m not buying “hopefully”. I’m buying a schedule I can rely on. I don’t mean to be rude but @Shaw has an obligation to deliver what I pay for. Not “hopefully” but NOW and DEFINATELY.
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I have they said your service is a 3rd party email address not Apples iCloud email address so they told me to communicate with Shaw
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Joanne #SPNFamily #TWDFamily #OutlanderCAN
(@OutlanderCanuck) reported
from
Edmonton, Alberta
@Shawhelp hi there just sent a dm we are having issues with our wifi not staying connected
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp Nether does Apple so who can help
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Riyaz Sharan
(@ryzshrn) reported
from
Edmonton, Alberta
@Shawhelp the service agent never apologized ... just the lack of customer service is sad. I want my mom to switch cause no one should have to do that much running around to update an address and then brush it off like it doesn’t matter. Also being told well log onto the myshaw
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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CPL Punishment🙉🙈
(@M_Sallis) reported
@Shawhelp The big issue is the original box I got from #ShawCable when I renewed my contract in September was the wrong box and not supporting channels for the package I have. Then shaw sends refurbished box for the replacement of the original so technically I never had a new one..
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simrEn
(@simrenpreet) reported
@Shawhelp is it now standard procedure to have your renewal department call me, only to hang up on me, for no reason at all? 🙄
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SandraG (“a fish rots from the head” PF said)
(@all_truth) reported
@Shawhelp Hi Enn is that wifi outage, I live in Victoria and I have no wifi for 2days.😞 I hope Shaw is open today or tomorrow for customer calls.
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Acheli
(@thewayashviews) reported
Why is @ShawInfo always down. It’s not like I work from home, and need the internet.
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Cancer sucks 😔
(@kosherfranks) reported
@Shawhelp why doesn’t The #Shaw cable package have the HD version of the NFL Network channel? It is really quite ridiculous
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Matt
(@MapleSoupNL) reported
@M_Sallis @ShawInfo Have you considered maybe #starlink as your service provider?
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K. J. Werzun 🐾🐾
(@KWerzun) reported
@Shawhelp We’re still having problems off and on with wifi here in Vancouver. It’s not as bad as yesterday, but it’s still an annoyance. Any word when things will be fixed?
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Tam K 🇨🇦
(@KosleyKamloops) reported
@Shawhelp Very serendipitous tweet Shaw Help, as I do have equipment to return. The link said if your equipment isn’t in the list below, recycle it. But there was no list.
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stephen oliver
(@jazznbluesjrney) reported
@Shawhelp Internet and TV outage in Redcliff Alberta for the third time in two days
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K. J. Werzun 🐾🐾
(@KWerzun) reported
@Shawhelp Good afternoon! It’s cold here in Vancouver, we’re expecting another snowstorm, we’re off and it’s a perfect day for catching up on programs we weren’t able to watch the last couple of months. And Shaw is down again, yet the outages site says there are none.