Shaw

Shaw Outage Report in Sturgeon County, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sturgeon County, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sturgeon County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sturgeon County, Alberta 02/21/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sturgeon County, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Total Blackout
CanadaEdmonton Total Blackout
CanadaEdmonton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Sturgeon County, Alberta

Latest outage, problems and issue reports in Sturgeon County and nearby locations:

  • JKerby_88 John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I need to because the app TV Guide needs one to fix my issue

  • holla_g Mfon Inyang (@holla_g) reported from Edmonton, Alberta

    @ShawInfo my internet just went off some 30mins ago. Is there a service disruption in the Callingwood Area of Edmonton??

  • lexi_applebum 🦈💍Mrs. A-Cakes Shark💍🦈 (@lexi_applebum) reported from Edmonton, Alberta

    @CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    Spending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

  • KuchTony Tony Freddie Kuchar (@KuchTony) reported from Edmonton, Alberta

    @Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.

  • BenAngus Ben (@BenAngus) reported from Edmonton, Alberta

    For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

  • JKerby_88 John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @Shawhelp I can’t sign in to the @Sportsnet app I know my password

  • BenAngus Ben (@BenAngus) reported from Edmonton, Alberta

    For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

  • Alfizzle18 Ernesto Alferez (@Alfizzle18) reported from Edmonton, Alberta

    @Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?

  • StevenGWalton Steven Walton (@StevenGWalton) reported from Edmonton, Alberta

    @Shawhelp Never mind. Apparently it is on one of the crave channels - the guide just doesn’t show it. :) I’m good!

  • jonnyjazzno Jonny (@jonnyjazzno) reported from Edmonton, Alberta

    @Shawhelp Hey! I just sent a DM about my internet down

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @DavidDa111877 @Shawhelp We’re moving in three months and will probably do just that. The problem is that I would rather stab my eyeballs before deal with utility companies.

  • DBlakeston Dave blackston (@DBlakeston) reported from Edmonton, Alberta

    @Shawhelp y have u rigged ur system to force 2yr contracts? loyal customer going to reduce service & looking 4 new provider

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

  • KimmieQ10 Kim Q (@KimmieQ10) reported from Edmonton, Alberta

    @Shawhelp need your help! Trying to help my Mom out. Please check your Dm!

  • ThisIsMeAt52 A. Duncan (@ThisIsMeAt52) reported from Edmonton, Alberta

    @Shawhelp Good morning Shaw. I have an “no IP” issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!

  • eagrise Emily Grise (@eagrise) reported from Edmonton, Alberta

    @Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help 🙏

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp hi Shaw peeps... anyone there who can help me with the setting for my Shaw remote?? I know... stupid question. Followed instructions on back and now it won’t work at all. #HELPGRAMMA

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AmyMagneto AmyMagneto (@AmyMagneto) reported

    @Shawhelp Is My Shaw on line down? I'm stuck at " Please wait while we retrieve your account information..."...doesn't get there.

  • cishirtle s (@cishirtle) reported

    @Shawhelp Is anyone else having trouble with shaw internet? It’s as slow as dial up ! No answer when I DM’d you!

  • cishirtle s (@cishirtle) reported

    I’ve literally spent over $30k on Shaw services over the years & can’t get any support - I had a similar issue 5 years ago when my cable line was cut at the telephone pole accidentally by work crews & it took two weeks to rectify @Shawhelp @ShawInfo

  • JasonLe26314305 Jason Lee (@JasonLe26314305) reported

    @Shawhelp Shaw down again in south surrey.

  • DevonJHall Loud Mouth Brown Girl (@DevonJHall) reported

    @blackishabc except that it's completely unwatchable because of @Shawhelp's buffering issue

  • clockework Ukelele Villain 💛💜🖤🤍 (@clockework) reported

    It's been a rough week with our @Shawhelp service this week. 1. Automatic firmware upgrade pooched our wired internet, after 2 hours of troubleshooting where they would not accept that it was their modem causing the problems instead of all of our wired devices we got a visit /1

  • JasonLe26314305 Jason Lee (@JasonLe26314305) reported

    @Shawhelp Missed my work today because Shaw could not come up with a fix for my internet. Shaw internet will go down without a warning and their customer service ignores you.

  • animator_Ed Eddie Moreno (@animator_Ed) reported

    @Shawhelp Raising prices I see, Time to jump ship to Novus. Greed, is a bad look

  • nuttyskadork Mike Jones (@nuttyskadork) reported

    Anybody else’s @CraveCanada not working? Seems like a @Shawhelp issue.....

  • kianconcert Kian Concert (@kianconcert) reported

    @Shawhelp Ok channels stopped changing, box not responding. Shut off, reboot, now tv is dead. It's just one thing after another with you guys. Charge more and more every month for worse service!