Shaw

Shaw Outage Report in Sturgeon County, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sturgeon County, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sturgeon County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sturgeon County, Alberta 05/11/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (17%)

    TV (17%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sturgeon County, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton and Morinville.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton TV
CanadaEdmonton TV
CanadaEdmonton TV
CanadaEdmonton TV
CanadaEdmonton TV
CanadaEdmonton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Sturgeon County, Alberta

Latest outage, problems and issue reports in Sturgeon County and nearby locations:

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef

  • tamarakonrad Tamara Konrad (@tamarakonrad) reported from Edmonton, Alberta

    @Shawhelp internet outage for over an hour now in SE Edmonton- what’s up?

  • Rugbyplayer Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported from Edmonton, Alberta

    @ShawInfo “now connecting you your entertainment experience. BULLSHIT This is the worst ******* service in the world. And I pay REAL ******* $$ to be cheated and ****** over by them. #yyc #yeg

  • sandwichdYEG maria cristina (@sandwichdYEG) reported from Edmonton, Alberta

    @Shawhelp hi I was wondering if Shaw WiFi services are down ?

  • Roopanova X - ⓁⒺⓇⓄⓄⓅ ⒿⒶⓂⒺⓈ 🇨🇦 🦁🐍 (@Roopanova) reported from Edmonton, Alberta

    @Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.

  • Slummer90 Scott (@Slummer90) reported from Edmonton, Alberta

    @Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.

  • Rugbyplayer Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported from Edmonton, Alberta

    @Shawhelp It’s never worth it. Your people already know what the problem is - and it IS your problem as it only affects 1 channel meaning that the feed you are taking and relaying is flawed. All other channel were fine.

  • Rugbyplayer Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported from Edmonton, Alberta

    Anyone else having trouble getting @MSNBC on @ShawInfo ? #yeg

  • menard_ray Ray (@menard_ray) reported from Edmonton, Alberta

    Hey @Shawhelp why am I getting almost no functionality when I’m on nationwide? Supposed to have 2Gigs of full service. I’ve used .37 and nothing works (internet, messaging, email) when I’m connected to nationwide Seems that I am yet again paying for something I’m not getting

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp Happy Friday Shaw peeps... wondering if you can check the connection for me, I’m trying to work, but it’s so slow everything is timing out. Also reads privacy warnings on my wifi!!!! #helptodayplease.

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Shawhelp my spouse cannot get into email. I’m the primary account and it won’t let me change the password. Help. @theBurlyChef

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.

  • nyaznahk1996 Zain (@nyaznahk1996) reported from Edmonton, Alberta

    @Shawhelp Coming up on 12 hours of no internet connectivity in Southeast Edmonton. TOTALLY unacceptable in these times. I work from home & Sunday happens to be the one day I relax and catch up on sports. This is beyond outrageous. Fix it or give us an exact ETA. Pathetic service.

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp Someone already looked into it and could not fix. They booked a technician to come out in 9 days. Why wouldn’t the person in the phone at Shaw have mentioned this? I’ll DM our info. I am not happy.

  • patsnation0917 Chris (@patsnation0917) reported from Edmonton, Alberta

    @TimM799611 @ShawInfo Unfortunately shaw is just as bad. We were having problems one time. Called and set up a tech to come fix the problem. No one ever showed up. I called to find out what was happening. They told me a tech had been there 3 times and no one answered. We were home all day.

  • CKuziemsky Craig Kuziemsky (@CKuziemsky) reported from Edmonton, Alberta

    @Shawhelp our phone and internet is down in SW Edmonton?

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

  • PrairieDill Dylan Sloan (they/them) (@PrairieDill) reported from Edmonton, Alberta

    @Shawhelp down in central #yeg?

  • illustratedword Donna McKinnon (@illustratedword) reported from Edmonton, Alberta

    @Shawhelp Hey there just got an email asking me to verify my Shaw account. As a long time customer, this seems fishy. Is this a scam? It looks legit.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Nita_C °★·.☆.·NitaC·.☆.·★° (@Nita_C) reported

    @Shawhelp Is there an outage in Surrey, BC right now? I tried rebooting the modem, but no luck.

  • Chris20702939 Chris Dixon (@Chris20702939) reported

    @Shawhelp Good morning! This isn't a Shaw question, but you might know about TV's. There is a 4" bar of slightly different colored screen on my TV display. It is not a new TV, but I have a suspicion that it means the TV is starting to fail...🥺 Is there a way to make sure?

  • _snaccident_ Janine 🇨🇦 (@_snaccident_) reported

    @Shawhelp is there an issue in the Fort St John/Taylor area? Both TV and Internet aren't working

  • TrevorBoller trevor boller (@TrevorBoller) reported

    Hey @Shawhelp your Internet really sucks for two days now and I’m trying to work!! #yeg

  • jeihanneeunice JEIHANNE (@jeihanneeunice) reported

    can you make your service actually functional? your internet is so insanely slow. can’t seem to connect for almost an hour. @Shawhelp

  • studingo Studingo (@studingo) reported

    @Shawhelp @_snaccident_ When multiple people report their internet is down there’s an outage. Shaw just says no outages lol. The internet had been garbage for two weeks up around fort St. John been out multiple times.

  • Nita_C °★·.☆.·NitaC·.☆.·★° (@Nita_C) reported

    @ronthetron @Shawhelp Ah, okay! Good to know I'm not the only one having issues. I hope they fix it soon!

  • judylaine Judy Kucharuk (@judylaine) reported

    @Shawhelp is there an eta on the Dawson Creek internet outage?

  • shelley_wine Shelley Boettcher (@shelley_wine) reported

    Dear @Shawhelp - in the last week, I have spoken to Ramon, Laurie, Jagdeep and now Vaidehee in your tech dept. & we have had two service people come out. Still experiencing crappy connections and no one can give me a date to fix. @TELUSsupport is looking better and better.

  • mrskingle Kim K (@mrskingle) reported

    @Shawhelp I have with my Shaw Blue Curve. I can't get local channels or random higher channels. It's been like this since Thursday. It usually fixes itself but has yet to do so. The big problem tonight is that I can't get the one channel the Flames game is on. Suggestions? Help