Shaw Outage Report in Sunderland, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (63%)

2. 

   TV (14%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Paloma Crankypants (@PaleGirlSquad) reported 10 minutes ago

  @Shawhelp The person helping me couldn't even find the channel--only found the added RAI News--and said they would transfer me to chat tech support. I waited over an hour to finally become 1st in the queue and then the chat was disconnected. 3/3

• Mike Cockrall (@TeamCanada1) reported 14 minutes ago

  @Shawhelp NO SOLUTION! Just a lot of talk.... It's been awhile now and nothing.

• Ian Seggie (@IanDSeggie) reported 16 minutes ago

  @Shawhelp We are getting fibre optic serviced to house home this month. The optic cable is owned by fibre connect. Telus has been first offer us service (much cheaper and faster). Do you have plans to offer the same or similar? We want fibre & who here gets here first gets our buisiness. Thank you.

• mbstringer (@mbstringer) reported 16 minutes ago

  @Shawhelp Not much help Unfortunatly. I get bounced around from department to department which have all been full of empty promises - your phone lines and email are of no help. I’ll add that number to the other two 888 numbers I’ve been told to call.

• Trina M. Lee (@TrinaMLee) reported 17 minutes ago

  @Shawhelp I’m trying to log into my account online to pay my bill and it keeps giving me an error page even though I login every month this way to pay the bill.

• Mike Cockrall (@TeamCanada1) reported 17 minutes ago

  @Shawhelp I have been having issues for more than 6 weeks now, 2 home calls from technician, said it's outside of my house and that a ticket has been made.

• X Jongo! 🦁 (@xjongo) reported 18 minutes ago

  @Shawhelp @merhaylamlee same issue here. i cant log into your site to PAY YOU. online chat never works, phone calls get hung up on.

• Mike Cockrall (@TeamCanada1) reported 23 minutes ago

  @Shawhelp Just a big thanks for ruining my hockey playoffs with my TV issues, 2 calls to my house for them to say it is outside. No date of resolution, help desk said it could be a month or 6. Really?

• Eugene Hernandez (@genyosha_ca) reported 23 minutes ago

  @Shawhelp is internet down for parts of Richmond, BC? lost connection about 20 mins ago and restarting the router and modem haven't helped

• Matty (@MattGalbino) reported 23 minutes ago

  @brutus1891 @Rogers @ShawInfo I believe there is. My internet is down also.