Shaw

Shaw Outage Report in Sunderland, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sunderland, Ontario 01/13/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TheXSivDon 😷MASKED BANDIT😷 (@TheXSivDon) reported

    @Shawhelp good morning. Can you advise me on how to get my email back? my wifes works fine on the same account but mine has not for days. I get this message HTTP ERROR 400 Problem accessing /service/preauth. Reason: account is not active:

  • JTano0ki J Tanooki (@JTano0ki) reported

    @Shawhelp, it's been over an hour since I sent a message and haven't received any confirmation that someone is looking into my issue.

  • megandjakesmom mom (@megandjakesmom) reported

    @Shawhelp Can’t believe with all of the entertainment options out there Shaw is trying to charge me more and upsell me on “Fiber” you are going to lose this customer I already pay 234 a month!

  • DJKakekaze Kakekaze (@DJKakekaze) reported

    @Shawhelp upload speed is super slow. Can’t even send a 10mb file. Chugs with files under 1mb.

  • MaryRyder013 mary ryder (@MaryRyder013) reported

    @KCTS9 @Shawhelp just want to report really bad audio on most programs on PBS. News hour is almost unwatchable as every 2nd, 3rd word breaks-up. Same on (all) UK programs. Not sure about other shows but this going on for couple of weeks & getting worse! NOT my TVs. #vancouverBC

  • husbandofsharon Moar Vinyl Less UCP (@husbandofsharon) reported

    @Shawhelp Bad channel reception in medicine hat

  • RustyKnuckler Rustyknuckler (@RustyKnuckler) reported

    Hey @Shawhelp and @NHL I have the NHL package and Shaw bluecurve. I’m not at home and trying to watch on my phone right now. There should be no blackout on the Oilers v Sens game for me. Glad to see I’m getting what I pay for

  • ABusyWorld1 Alex Loy (@ABusyWorld1) reported

    @Shawhelp What about some help? Paying oodles of $ for your gateway/blue curve but get lip service from help desk. Chat is no good because I don’t have your internet connection. All day - nothing but trouble! My daughter needs your internet for school. Repair your equipment!

  • failb8 Jake (@failb8) reported

    .. continuing business with your company. I understand things go down but I’ve been treated so negatively by support (minus @Shawhelp here on Twitter, they’re great) and have been so much given the runaround on this issue being fixed sooner than later.

  • JTano0ki J Tanooki (@JTano0ki) reported

    @Shawhelp sent you a DM about 30 mins ago for an outage issue, but haven't received a reply. Thanks!