Shaw

Shaw Outage Report in Sunderland, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sunderland, Ontario 12/30/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Orionbus75 Emily (E) McKiernan She/Her (@Orionbus75) reported

    @Shawhelp Home phone unfortunately my list is now full. I have an anger problem so i block people all the time. I keep getting scam phone calls telling me my visa and computer are compromised I dont even have a visa and theres nothing wrong with my pc

  • Starfishlb starfishlb (@Starfishlb) reported

    @ShawInfo Who needs customer service and a good product oh that would be u

  • roger_lepage Roger Lepage (@roger_lepage) reported

    @Shawhelp your service is so rarely down that I didn’t notice it today. Can you give me a status update? I’m in the P7A postal code. Thx!

  • JessicaDawnMc Jessica McNeil (@JessicaDawnMc) reported

    @Shawhelp no internet for over 8 days is a little unacceptable. No help but wait for over a week for a tech as they’re sold out online. #horribleservice

  • superbizzymama Josline Stefanick (@superbizzymama) reported

    @Shawhelp is internet down in Spruce Grove? Our business at 119 First Ave doesn’t have service?

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp It was the modem. It came back on after the outage, had a solid white light, yet had no internet after 15+ minutes. I un/replugged it and it was good in about 3 minutes. Lousy system that can't recover from a power outage by itself.

  • littlevoice1242 Brian Dyck (@littlevoice1242) reported

    So my internet connection miraculously re-appeared out of nowhere. I wonder what it was keeping it down since early Tuesday morning. I'm looking at you, @shawhelp.

  • megandjakesmom mom (@megandjakesmom) reported

    @Shawhelp Yes I sent one with no reply… please explain if I pay for a service and it is not provided what do I do next

  • wesleydx9 dw (@wesleydx9) reported

    @Shawhelp I’m having troubles with my mobile login. I reset my password, after resetting, I try signing in again. But it says the password is incorrect and to try after 30 minutes or reset again

  • Cinnamo02380678 Cinnamon (@Cinnamo02380678) reported

    @Shawhelp @ShawInfo Why do we always need to DM? I have nothing to hide, do you? I gave you all the info, its a #Shaw or network problem that your techs need to solve