Shaw

Shaw Outage Report in Sunderland, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sunderland, Ontario 01/11/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RobertAFinlay Robert A. Finlay (@RobertAFinlay) reported

    @Shawhelp My home internet (Burnaby address) has been intermittent for the last two days, and slow as molasses when it does work. I have so-called high speed internet.

  • bakedcan Cody Elliott (@bakedcan) reported

    @ShawInfo super disappointed. I had an overdue payment and got disconnected. Yes that is my problem but when I go to rectify it I get told I need to pay 698 by one agent so I was able to borrow enough money to do so. Go to pay it to@be told I need to pay 60 more. Terrible service

  • shannonldumas Shannon Dumas (@shannonldumas) reported

    @ShawInfo major screw up last night for PPV UFC 264. Your feed didn't work and neither did the recording! And you guys had no idea until we called!! And never fixed it! Biggest card if the year and missed it thanks to you guys!! Do better!!

  • shantanugupta Shantanu Gupta (@shantanugupta) reported

    @ShawInfo can’t wait to port out from Shaw mobile services. They have the worst plan in Canada. They offer 25GB data but only 2GB nationwide data. 95% time, nationwide data is what needs to be used. @Shawhelp so frustrating! Fix your plans!

  • J_L_Nelson John Nelson (@J_L_Nelson) reported

    Hi @Shawhelp seems we have an internet outage. Can you help me out? #workingfromhome

  • jmw52 🐓🍭🍭can't wear 😷 (@jmw52) reported

    @Shawhelp Sorry Shaw, terrible customer service!! Don't have time now 35min when you called me back indicating I was next in queue. Did you know if I could to do it online or self-service I would do that! The message on my screen indicated I needed to call.

  • TheReal_Mathew Mat (@TheReal_Mathew) reported

    @Shawhelp can you help a guy out?

  • ToontownJuggalo Jeffrey A. Richards (@ToontownJuggalo) reported

    @Shawhelp Why do you call yourself "Shawhelp" if you refuse to #help?

  • hockeymom4lyfe Lynn George (@hockeymom4lyfe) reported

    @Shawhelp eta on fixing the internet & tv connection issues in Okotoks?

  • Roopanova X - ⓁⒺⓇⓄⓄⓅ ⒿⒶⓂⒺⓈ 🇨🇦 🦁🐍 (@Roopanova) reported from Edmonton, Alberta

    @Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.