Shaw

Shaw Outage Report in Sunderland, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sunderland, Ontario 03/19/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ToontownJuggalo Jeffrey A. Richards (@ToontownJuggalo) reported

    Why the hell does @Shawhelp no longer offer HELP to people? Why have the account if no one can HELP? Why is everything online, now? Just DO YOUR F**KING JOB AND HELP!!!!!!!!!!!

  • mcd3ca Mike Caza🌈 (@mcd3ca) reported from Parkland County, Alberta

    @Shawhelp help

  • weetigo ᐑᑎᑯ | ᑭᒋ ᒪᓂᑑ (@weetigo) reported

    @Shawhelp Third agent hung up on me. Immediately after answering. I didn't say anything rude. I literally said yes I'm trying to get service here. Them he hung up.

  • donhuk donhuk (@donhuk) reported

    @Shawhelp hi Shaw team, I have a lot of my customers in the Alberta area having digital interference with their phone lines. This is causing their dial up debit/credit terminals not to function. Are we aware of any issues. Thank you

  • cyberqt Bri (@cyberqt) reported

    Waited 5 days for Shaw tech to come fix an issue they created. Many times I reached out and was assured my appointment of 4-6 Saturday was the earliest available. It's now 6pm and I'm being told the window is actually 4-7. Thanks for the great customer service. @ShawInfo

  • ufcstud Barry Inglis (@ufcstud) reported

    @Shawhelp wtf! Can’t get ufc ppv

  • TheInnerZest TheInnerZest (@TheInnerZest) reported

    @Shawhelp f**k ur garbage blue-curve modem… absolute nightmare aince day 1

  • SaeedBurki Saeed Burki (@SaeedBurki) reported

    @Shawhelp My business internet service is down and I am on hold to speak to someone for the last 30 mins .. any eta on when you will fix service for Edmonton south - summerside area?

  • weetigo ᐑᑎᑯ | ᑭᒋ ᒪᓂᑑ (@weetigo) reported

    @Shawhelp The second agent hung up on me when I asked if she can start by authenticate me when she asked how can she help me. Wrong answer I guess. Wasn't rude at all.

  • GMaclagan Graham Maclagan (@GMaclagan) reported

    @Shawhelp Hi We need help with our wifi! We have two networks, one being your 5G product. Only one network works at a time, and the working one is usually very inconsistent with its strength. We also only get a signal in the front half of those, and none downstairs. Can you fix it?