Shaw

Shaw Outage Report in Sunderland, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sunderland, Ontario 11/22/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DwightLester ... (@DwightLester) reported

    @JulieRohrYEG @tish_A_tish @ShawInfo Cat 5 or cat 6 cable directly from modem to laptop. Problem fixed

  • ChadOhman Not-in-Hawaii Chad 🌸 (@ChadOhman) reported

    @JulieRohrYEG @ShawInfo Get yourself a 50ft ethernet cable. Plug directly into Shaw's router. If it's not any better it's Shaw's problem. Next step? Ditch Shaw.

  • KestrelYYC geoff (@KestrelYYC) reported from Calgary, Alberta

    My @ShawInfo Internet just went down.... #yyc

  • MattDonnellyFF Matt Donnelly (@MattDonnellyFF) reported

    Hey Canadian friends avoid @ShawInfo Shaw internet at all costs. Customer service has been horrible and I've been without internet in half my house that last couple days in the evenings of course.

  • turbulentio Digi (@turbulentio) reported

    @JulieRohrYEG @ShawInfo 2/ If too many subscribers are being fed from1 neighborhood connection point. Service will be poor. On your computer, if you go to the wifi connection option & scan for connection points it should give you an idea of the service provider subscription rate in your area.

  • MissAshee86 Ashley R (@MissAshee86) reported

    @ShawInfo Seriously sick of paying $140/month for my cable to never work! “Outages” weekly. @TELUS got any good deals?

  • nivende2 David Niven (@nivende2) reported

    @JulieRohrYEG @Shaybeerta @ShawInfo I have had problems when a neighbour is on the same Shaw or Telus channel as my router. Shaw would know how to fix that remotely by accessing your router .

  • carschick caryn (@carschick) reported

    @ShawInfo i have been on hold for 1.5 hours for customer service now and that doesn't include earlier when you guy Germain hung up on us. Our internet is ****** and I need it fixed asap. Its been crap for months now.

  • d6rcy darcy 🖤🥀 (@d6rcy) reported

    I just lost ranked points on Apex because they deemed me not worthy to play because of my internet being absolutely terrible. Thanks @Shawhelp. I think I’ll go over to another service if you’re this slow with Fibre.

  • nivende2 David Niven (@nivende2) reported

    @JulieRohrYEG @Shaybeerta @ShawInfo Because you are on Shaw you don’t want to share bandwith with others in the same building. It would help if you are the only one on line when you Zoom. Your router has two bands. ....