Shaw

Shaw Outage Report in Sunderland, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sunderland, Ontario 11/15/2025 17:00

November 15: Problems at Shaw

Shaw is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • FionaLangSharpe Fiona Lang-Sharpe (@FionaLangSharpe) reported

    @Shawhelp is there an outage in Dunluce #Yeg?

  • Michael50706655 Michael Swain (@Michael50706655) reported

    @gingrbredbeauty @ShawInfo @Shawhelp All I c is a company trying 2 b worse than AOL. & that says a lot coming from someone that remembers the days b4 the internet was invented & computers required punch cards 2 function. Your service doesn't cut the mustard & honestly I don't know how y'all stay in business. 2/2

  • jamrock18 Kim Webley (@jamrock18) reported

    @Shawhelp any news on an outage in Bridlewood, Deep SouthWest in Calgary?

  • DevonO7 Devon (@DevonO7) reported

    Hey @ShawInfo ALL OUR INTERNET is out at @hastingsraces why wont you have someone come fix it!?!?!? Im paying for TWO premium internet packages the least you could do is fix it!!

  • Shaun_Briltz Shaun Briltz (@Shaun_Briltz) reported

    @Shawhelp I guess its the norm here every month we have to put up with some kind of outage. Shaw never offer compensation. I wonder how many times a year @TELUS is out in the Peace

  • Mscott_77 Mason Scott (@Mscott_77) reported

    @Shawhelp Super slow and always need to reset the router

  • Shaarpshooteer Waylon (@Shaarpshooteer) reported

    @Shawhelp Really regret switching to you guys. Never realized that every month my wifis gonna be down for a day or two.

  • mrkyangs gabby (@mrkyangs) reported

    can you guys fix your internet it’s so bad and theres so many down times despite us paying a good sum of money monthly.. it’s been down for 11 hours now @Shawhelp

  • DevonO7 Devon (@DevonO7) reported

    Hey @Shawhelp ALL OUR INTERNET is out at @hastingsraces why wont you have someone come fix it!?!?!? I'm paying for TWO premium internet packages the least you could do is fix it!!

  • LJ_Monster LJ Goalie Monster 🥅 (@LJ_Monster) reported

    So i called @Shawhelp for a tech to come to the house. Both confirmations said to wear a mask. So I did. I would have regardless. The tech shows up an hour late with no mask and never offered to put one on. I hope he’s vaccinated #covidab 😡