Shaw

Shaw Outage Report in Sunderland, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sunderland, Ontario 03/25/2026 20:10

March 25: Problems at Shaw

Shaw is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • rtychonick 🔲 Russ T (@rtychonick) reported

    @Shawhelp Is there an outage in Transcona? No TV or internet here.

  • lowbrew g p, 🇨🇦 (@lowbrew) reported

    @sqwabb @ShawInfo @CityofVancouver #vanwifi is terrible. Only ever found it reliable in Yaletown.

  • WilliamDugas20 William Dugas (@WilliamDugas20) reported

    @Shawhelp internet outage in r2k area. Is there a eta to bring it back up

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @grambowpg @Shawhelp @TSN_Sports Not sure you’re missing much. It’s a watered down, highly compressed 4K signal. Was not impressed much when you compare to true 4K streams.

  • RootBeerTuna RootBeerTuna (@RootBeerTuna) reported

    @Shawhelp Nah, i know how to fix it, thanks. Plus if a brand new modem doesn't come back up after 6 hours of planned service in the area, there's definitely something wrong with your stuff. It's time to switch. Loyal customer for 20 years, tired of these issues

  • feedjef Jeff (@feedjef) reported

    A big middle finger to @ShawInfo for charging me a monthly bill for a phone plan that doesn't work. Bye!

  • MuhammadSalik Muhammad Salik (@MuhammadSalik) reported

    @Bell_MTS worst customer service I have experienced ever. Its been almost a month and issue has not been resolved. Your technicians missed their appointments twice. And the next appointment I get is for the next week. I regret canceling @ShawInfo

  • Phoenixx_w_r iSHAN (@Phoenixx_w_r) reported

    @Shawhelp 7hours and I still don't have internet. Contact the support snd tbey don't have any update nor an ETA on this. Who is going to compensate me on the hours of work I lost today?

  • feedjef Jeff (@feedjef) reported

    @ShawInfo @Shawhelp Just know your team charges me full price for data/calling/mms/SMS, when my data is faulty and MMs does not work at all. Tried to make me feel bad about asking why I am paying full price for a partial service that is taking 3+ weeks to solve.

  • Cee64686690 Cee (@Cee64686690) reported

    You guys are a bunch of crooked ******* savage pieces of ****, begone from canada. #shawhelp