Shaw

Shaw Outage Report in Sunderland, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sunderland, Ontario 03/30/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (54%)

    Internet (54%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Bcoox Blair Coox (@Bcoox) reported

    @Shawhelp is there an outage in yaletown? TV and Internet cut out at 5:30pm pst

  • johangreg Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported from Calgary, Alberta

    Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.

  • feedjef Jeff (@feedjef) reported

    @ShawInfo @Shawhelp Just know your team charges me full price for data/calling/mms/SMS, when my data is faulty and MMs does not work at all. Tried to make me feel bad about asking why I am paying full price for a partial service that is taking 3+ weeks to solve.

  • Phoenixx_w_r iSHAN (@Phoenixx_w_r) reported

    @Shawhelp 7hours and I still don't have internet. Contact the support snd tbey don't have any update nor an ETA on this. Who is going to compensate me on the hours of work I lost today?

  • davekorzinski Dave Korzinski (@davekorzinski) reported

    @Shawhelp I spoke to a customer service representative who said there was an outage in my building in Glenmore. Don't see it on the map but haven't had service in 3 hours.

  • WilliamDugas20 William Dugas (@WilliamDugas20) reported

    @Shawhelp internet outage in r2k area. Is there a eta to bring it back up

  • JoseKidengan Jose Thomas (@JoseKidengan) reported

    @Shawhelp @Shawhelp again internet is down now. Insane

  • BushPigeon Bushpigeon TTV (@BushPigeon) reported

    @Shawhelp Why is it going to take a week and a half to get a tech to fix the line at an ems station?

  • Benzo39083209 Benzo (@Benzo39083209) reported

    @Shawhelp is Shaw internet down in surrey?

  • davidmfisher Dave Fisher (@davidmfisher) reported

    @Shawhelp I live in the Sundance community of Calgary. Telus is currently installing Fibre optic cable. Is Telus impacting the performance & reliability of my Shaw internet & Wi-fi service? OR perhaps I should change my service to Telus.