Shaw

Shaw Outage Report in Sunderland, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sunderland, Ontario 11/23/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Falross Falross (@Falross) reported

    @Shawhelp any news of an internet outage in Lloydminster? Ours just went down.

  • WerdEmUp Candidate for the Prime Minister of Canada (@WerdEmUp) reported from Calgary, Alberta

    @Shawhelp Never unplug the power when doing a firmware update. No wonder you deprecate so many device models.

  • supertylerc Tyler Christiansen (@supertylerc) reported

    Hi, @Shawhelp! Can you confirm that phone service needs a separate phone modem and can’t use the existing RJ11 ports on the back of the Internet modem/gateway? Thanks!

  • seesthedanger SteveO #SlavaUkraini (@seesthedanger) reported

    @Shawhelp I have it figured out and it originated from my end. I had a USB extension cable from my adapter to the computer USB input to be closer to the Router and it had become unstable so I got got rid of it. Thank you for your concern, carry on please.

  • icecheeks Cori-Lyn Brittain (@icecheeks) reported

    @Shawhelp Well that would be great IF THE INTERNET DIDNT CUT OUT AGAIN

  • Trawets_Asil Lisa (@Trawets_Asil) reported

    @Shawhelp Like anywhere else I have tried the Shaw Go wifi, it doesn’t work at the hospice and I am not asking that you come onto the property without permission. I’m asking that you consider the hospice as a charity you support so that wifi is accessible to patients in end of life.

  • MAAWLAW Mark Warner (@MAAWLAW) reported

    “Globalive Capital has offered $3.75B to buy back @FreedomMobile… a business Globalive founded in 2008 before selling it to @ShawInfo… in 2016… Last week, Globalive bolstered its bid by announcing a [20-year ] network and spectrum-sharing deal with @Telus…”🤔 #competition

  • jeremiahpeters_ Jeremiah Peters Sr 🇨🇦 (@jeremiahpeters_) reported

    @Shawhelp It has to do with apps on my phone and I just wanted Shaw to know that I was a discouraged Customer at the Richmond Center Mall today

  • andrealori Andie and 😇 Gunner 🌈 (@andrealori) reported

    @Shawhelp It just loads to a blank screen with support and chat at the bottom. I get a text with a verification code but no option to enter the code

  • menard_ray Ray (@menard_ray) reported

    @Shawhelp If you really want me back, someone there should take the initiative, look up my profile and come back with an offer sufficient to offset the massive inconvenience your poor customer service caused me.