Shaw

Shaw Outage Report in Sunderland, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sunderland, Ontario 01/24/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AisforAWSM Amber (@AisforAWSM) reported

    @Shawhelp What's going on with the service in the Blackfalds area? Internet's been down for 30 mins.

  • Nancy_Simonetta Ocean Park Nancy🇨🇦 🏒🥅 (@Nancy_Simonetta) reported

    @Shawhelp Is there a problem with CNN in Surrey, BC today? The channel keeps going blank for a few seconds. I have re-booted the box and it hasn't helped.

  • Jones_NS99 Curtis (@Jones_NS99) reported from North Vancouver, British Columbia

    @Shawhelp I do not normally escalate these things, but I am floored by the absurdity of what I just experienced on behalf of a family member, who has been a loyal customer for 40 years. I will DM, but honestly, you need to do better.

  • mreillyvp mmmmmeee (@mreillyvp) reported

    @Shawhelp ph # was ported to bell this morning as customer service required both myself and my son to be present in the store to transfer ownership across

  • DoubleDickie Richard Richards (@DoubleDickie) reported

    @Shawhelp Sent from my Telus phone data because the WiFi is so bad I can't send a tweet

  • StephensPhotoM Stephens Photo Media 🇨🇦 (@StephensPhotoM) reported

    If your thinking about @ShawInfo for your provider chew on this Service has been up and down like a yo yo for months now no service at all since Friday no phone no internet no home security no TV no cameras earliest they can come is Tuesday afternoon @Shawhelp

  • pirate4princess THE_PiratePrincess™ (@pirate4princess) reported

    @Shawhelp How long will the outage in Northwest Edmonton last?

  • justm_iaa just.miaa (@justm_iaa) reported

    @Shawhelp your service sucks. Wifi went out@10pm Tuesday.. it’s still out. I’ve reset it every way possible. & accrued 5+ hours of wait time on the phone (3 different calls) to never reach anyone. To the point we’re waiting for a modem from a new company cause y’all suck.

  • petriedish Petra Leinemann (@petriedish) reported

    @Shawhelp Any idea why upstairs HDPVR isn't receiving Knowledge Network (channel 10 in our area), but downstairs PVR is receiving it just fine? Tried refreshing channel listings already through the app, but it didn't fix the issue.

  • DimSumChina Olivier Barrette (@DimSumChina) reported

    @tjtolley @Shawhelp Same here internet is down since 20-30 minutes or so I’m in Lethbridge North side