Shaw

Shaw Outage Report in Sunderland, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sunderland, Ontario 01/02/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • YB_IrieDuck Laur_YYC 🇨🇦 (@YB_IrieDuck) reported

    @DallasFlexhaug I tried that & it didn’t help. Shaw messenger told me there was no outages @Shawhelp sucks

  • Jaytriks Thing 1 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇭🇺 (@Jaytriks) reported

    @Shawhelp I don’t have any tv channels this morning. Can you help?

  • JeffreyFDunn Dr. Imaginer (@JeffreyFDunn) reported

    @Shawhelp getting a not subscribed message in Springbank, just west of Calgary. Any update on this problem?

  • wildrose76 Gerri (@wildrose76) reported

    @HeatherC_YYC @Shawhelp They just keep saying all we need to do is reboot cable box but that doesn’t help.

  • SwiftySr Douglas D. Swift (@SwiftySr) reported

    @ShawInfo your customer service is appalling. Telus has been calling regularly. Time I listen to what they have to say

  • mywurst BsE (@mywurst) reported

    @Shawhelp cable is still out in the Bridlewood area - channels are showing “not authorized” - any updates on when service will be restored?

  • socialmediareb1 Trudope-19 (@socialmediareb1) reported

    @amjwatson @Shawhelp We are getting the same message. Box rebooted. Didn’t help the problem.

  • YYCYaThere YYCYaThere (@YYCYaThere) reported

    @nenshi Shaw needs to step up their game ... there are always connection issues...waiting eagerly for Telus to come to our area @Shawhelp

  • LauraG333 Laura G 🇨🇦 (@LauraG333) reported

    @Shawhelp I'm reading that everyone is having the same issue as I am. How do I refresh my box?

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @Shawhelp Well I DM @Shawhelp @ShawInfo over 1 hour from request a DM .but No ******* responses it this the way treats customer of over 20 years ..