Shaw

Shaw Outage Report in Sunderland, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sunderland, Ontario 11/30/2025 15:40

November 30: Problems at Shaw

Shaw is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • gqtrebor GQTREBOR (@gqtrebor) reported

    @Shawhelp north Edmonton not working for internet?

  • lowercanada Steve (@lowercanada) reported

    @WpgNHLAddict @Shawhelp @ShawInfo You and I obviously have different perspectives on the matter, but in my books taking more than 3 days to fix an issue that affects multiple customers is not acceptable, business days or not.

  • RiversBlack4 Rivers Black (@RiversBlack4) reported

    @Shawhelp wondering why my internet has been down all day & how long it will take to be restored? Service not reflecting price. “Big 5 Canadian Internet Service Providers receive 73.3% of the market’s revenues and charge higher prices due to a lack of competition.” #nomonopolies

  • philanthrochick Rachel (@philanthrochick) reported

    @Shawhelp Hi - are there wifi issues in Vancouver? Mine has been cutting out all day.

  • regreynaxg1z Salome (@regreynaxg1z) reported

    @Shawhelp @sunnygil911 Damn same thing happened to me I contacted support for almost two weeks and all I got was automated robot replies, not until I got recommended to @ Multitask_support on who got it fixed in a few hours

  • carymolyneux Cary Molyneux (@carymolyneux) reported

    @BasiliskAlpha @Shawhelp @ShawInfo Still issues?

  • regreynaxg1z Salome (@regreynaxg1z) reported

    @sunnygil911 @Shawhelp Damn same thing happened to me I contacted support for almost two weeks and all I got was automated robot replies, not until I got recommended to @ Multitask_support on who got it fixed in a few hours

  • PrasadYEG V PRASAD (@PrasadYEG) reported

    @Shawhelp Kinda feels like I'm not getting my money's worth. It sucks!

  • philanthrochick Rachel (@philanthrochick) reported

    @Shawhelp Thanks, Ada. There doesn’t appear to be a notice for Vancouver. How can I troubleshoot my connectivity issue?

  • Dani_NFLfan Dani (@Dani_NFLfan) reported

    @Shawhelp It looks like it corrected itself. My husband unplugged and rebooted the main gateway in the utility room and it seemed to fix the problem. We’ll monitor it for a bit & reach out of it continues/happens again. Thanks Taylan!