Shaw

Shaw Outage Report in Sunderland, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sunderland, Ontario 12/07/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MelodramaBabs Babs (@MelodramaBabs) reported

    @2ofpane @paul_patton @Shawhelp And down again.

  • coolbrowndude coolbrowndude (@coolbrowndude) reported

    @Shawhelp how do you get real help?! Having internet issues since January 15th and have not received any except to reboot my modem. After 20 years I am ready to leave.

  • ab_kimiya Kimi😶 (@ab_kimiya) reported

    what kind of a service are you giving? not having network connection until Friday??? From Monday to Friday? seriously? @Shawhelp paying like crazy for the bill, being a customer for more than 4 years... how is it possible to work from home under deadline with no internet?

  • LuckyTraveller4 LuckyTraveller (@LuckyTraveller4) reported

    @Shawhelp Thanks for responding Tom but I tried that “Live Chat” talking to a computer! Even the phone number that appears when I google your number is incorrect. Wth?? I finally got the 1-800 number and there I sat for hours. How archaic is this? Putting us on ignore has never worked. 😞

  • DaxisMike Michael Reuvers (@DaxisMike) reported

    @MelodramaBabs @Shawhelp @2ofpane I am in the NW and on Telus. Everything is tikkity boo. Does that help?

  • MelodramaBabs Babs (@MelodramaBabs) reported

    Anyone else in #yyc (SouthEast) having internet connection issues? @Shawhelp (@2ofpane)

  • Ted_Gaisford Ted Gaisford (@Ted_Gaisford) reported

    @ShawInfo is failing completely at service right now. I have spent double the time waiting on hold than they said it would be, and the chat function responds in 10-minute gaps...I don't think they want to keep customers...

  • Calgaryman1 Calgary (@Calgaryman1) reported

    Have had slow Shaw forever, phoned multiple times and they never helped. Finally got a good guy on the line. Just put a paperclip in the reset hole on the back of the modem for a minute to factory reset. Went from 41 MBps to 280 . Thanks @Shawhelp

  • 23NoteCanon xem/nas disassociating in the walmart checkout (@23NoteCanon) reported

    ah, the major flaw of online learning. I have **** due today but my internet keeps cutting out. hey @Shawhelp , any outages for sylvan lake, alberta?

  • J_NO_VLOGS J-NO aka Justin (@J_NO_VLOGS) reported

    @Shawhelp my tv not working but phone and internet are.