Shaw

Shaw Outage Report in Sunderland, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sunderland, Ontario 12/27/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MooseBeSocial Stephen Lowden (@MooseBeSocial) reported

    After two hours of incompetent service with your Customer service representatives I am now told that there are no other avenues for resolution to my problem @Shawhelp any suggestions?

  • Bnudd Brandon Nudd (@Bnudd) reported

    @Shawhelp internet in poco seems to be dropping stream strength on and off. Any word on that?? Already did the unplug method but still having issues

  • RoboChicken_ RoboChicken_ (@RoboChicken_) reported

    @Shawhelp Not going to water my time with support so they can make my internet go completely out again. This is not just a me issue. This seems like a bigger issue that no one is looking into. Last time my internet did this, Shaw had messed an update up and screwed everyone's services.

  • malakajoe malakajoe (@malakajoe) reported

    @ShawInfo has to be the worst cable and internet provider in Calgary. Switched from #telus and their customer service reps are useless. Time to switch back to Telus after only a week.

  • BMGAuto BMG Automotive - Brendan Grant (@BMGAuto) reported

    @Shawhelp Is there an internet outage in South Surrey?

  • RoboChicken_ RoboChicken_ (@RoboChicken_) reported

    @Shawhelp The support team just wastes your time for 2 hours then books a service tech that's a week out. Funny how everyone all around gets the exact same service call timelines. Now the my Shaw app will not work and the chat feature seems to be having problems as well.

  • NikkiStyxx Speaker of truths! (@NikkiStyxx) reported

    @TELUS please give me a link to change over my internet and cable package. @Shawhelp is just truly awful

  • sj883 Sonia J (@sj883) reported

    @Shawhelp trying to renew my plan but when I call it says customer service is closed until noon? Is that true?

  • jaz_lottay Coffeehouse (@jaz_lottay) reported

    Been trying to connect with @FlairAirlines for 3 days now just to change my seats. These guys suck so bad at customer service that it's making @Shawhelp look like the greatest CS in the world.

  • MooseBeSocial Stephen Lowden (@MooseBeSocial) reported

    @andrew00654110 @Shawhelp Ya quite the adventure with No resolution to this point