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Shaw

Shaw Outage Report in Sunderland, Ontario

Why is my Shaw service not working?

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sunderland, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DavisMoors
    Leon Kisaragi (@DavisMoors) reported

    @Shawhelp Ayo, what ********!?, Just ripped me away from a alliance raid from my game, **** off with the scheduled maintenance, pardon my language but ****, thanks to you I got a penalty for abandoning my raid, like seriously something wrong with your servers.

  • BanksAleana
    Aleana (@BanksAleana) reported

    @ShawInfo very disappointed with how you have handled a 20+ year customer. No customer loyalty at all.

  • adilally3
    Adi Lally (@adilally3) reported

    hey @TekSavvyCSR can you offer me a good price for gig internet @TELUSsupport charging me for 150 and tv for 168 a month and the internet never works there’s also a fibre box on my road but Telus doesn’t care. They never did. They want us to pay for the bulid I’m sorry @Shawhelp

  • mrkaswa
    mr kaswa (@mrkaswa) reported

    @Shawhelp does KVOS MeTV (channel 157 in Central City, Surrey) broadcast in standard definition or is their signal poor? I know it's showing old programming, but even the commercials pixelate pretty badly at times.

  • always90four
    Ryan Hank (@always90four) reported

    @Shawhelp I’m having trouble logging onto webmail from my home laptop. Any idea why? I have to switch to html or whatever the basic is. At work, no problem

  • lynnzee
    Lindsay Drennan (@lynnzee) reported

    Hey @Shawhelp - any issues in South Calgary that you know of? Our internet is down and out.

  • Jacob39822
    Jacob39822 (@Jacob39822) reported

    @Shawhelp @BHGKurama You didnt even reply to the right person you stupid bot.

  • internetashley
    bajoran militia officer (@internetashley) reported

    @Shawhelp it’s rather frustrating to have not had internet for the last hour and a half, and then continue to read “Good news! There are currently no service outages” on your website @ShawInfo

  • jennynoname2222
    jen (@jennynoname2222) reported

    @ShawInfo you’ve done it again. Messed us around and we don’t have internet. Talked us into an upgrade, doesn’t work, can’t send a tech til Tuesday. How am I supposed to work? I work from home. Crummy service.

  • mrkaswa
    mr kaswa (@mrkaswa) reported

    @Shawhelp Sorry, but no. In all honesty, it's not worth it for me and the amount of time I watch this channel. I unplug, reset, watch other channels, the whole rigmarole, and then the problem was yours (or possibly the channel's) all along.