Shaw

Shaw Outage Report in Sunderland, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sunderland, Ontario 01/16/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • left_cancer TheLeftIsCancer (@left_cancer) reported

    @Shawhelp I was watching my favourite episode of Kink and then suddenly my Blue Curve shut off. Now I'll never know if I still like feet! I demand answers!

  • TwiggJohn John Twigg (@TwiggJohn) reported

    @Shawhelp I wish I could connect with a real human at @Shawhelp who could walk me through a few basic fixes but the telephone wait list is so long I've gone months now unfixing a minor password problem and other such issues.

  • _ThisIsNowhere_ Susie Q (@_ThisIsNowhere_) reported

    @soloadventurer @Crackmacs @Shawhelp Yep. Ours it out too in the Beltline. Had to find out from y'all on Twitter about the massive outage. Crickets from Shaw. 🙄

  • rockabillyon20 D. Ward (@rockabillyon20) reported

    @soloadventurer @Crackmacs @Shawhelp I've had trouble for over a month and no action. Getting tired will wait til after Christmas and if they can't fix it will talk to telus

  • CountryMusicEmo EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    Hey @ShawInfo since it seems like @TELUS & @TELUSBusiness can't get their their **** together here is what I need. 1. Home internet 2. landline 3. domain hosting, maintenance, & developing 4. possible TV 5. Mobility For internet and landline I am paying $117/month

  • radikalchikken Kim D. 🇨🇦 (@radikalchikken) reported

    @Shawhelp Thanks a lot for not answering your support messages.

  • JenniArndt08 Jenni (@JenniArndt08) reported

    @Shawhelp It was Yellowstone and 1883 Premiere night too! Terrible timing 😭

  • MarissaSellmer Marissa Andrea Sellmer (@MarissaSellmer) reported

    I have been told to go back and forth and the store that took my deposit will not phone me back or answer my phone calls. Someone needs to refund me. This is disgusting service from such a large well known company. @ShawInfo @ShopGTC

  • canmoreman Peter Kieren 🌈 (@canmoreman) reported

    @soloadventurer @Crackmacs @Shawhelp BlueCurve TV is experiencing a national outage. Been on hold for over an hour to express my displeasure.

  • crazygrandma4 Doreen (@crazygrandma4) reported

    @Shawhelp I’m sitting here looking at a tv that doesn’t work Shaw is not working and that’s a pain in the butt. Thanks