Shaw Outage Report in Sunderland, Ontario
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (64%)
-
TV (13%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (5%)
-
Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Louis
(@dldt546) reported
@ShawInfo what's going on? Trying to reach you, but your phone doesn't work (the line just went dead - am I on hold, or not?). Your fancy live chat thing doesn't work, your apple messages thing doesn't work. How does one get a hold of you? Are you there? Hello?
-
South End Ryan
(@SouthEndRyan) reported
Ugh! Called @Shawhelp to get the tv boxes rebooted. Now another one (that was originally okay) doesn’t work. Probably time to just cancel TV all together.
-
Kim Goldberg
(@KimPigSquash) reported
@Shellz_Campbell Totally! Person shouldn't be cut off from all communication on gulf island in global pandemic. What if he has medical emerg or injury that prevents him hiking to neighbor's house to use phone to call for help? @Shawhelp should be prohibited from putting someone at risk this way
-
Gareth Smith
(@GarethSmith1981) reported
@Shawhelp can you guys please fix my internet connection or cancel my contract so I can change companies. Have been told 3 times now there is nothing that can be done even though Shaw speed tests constantly show the internet is about a quarter of the speed it should be.
-
Justin Ralph
(@GenJRoc) reported
I’ve had my Shaw @Shawhelp account since 1999. This is the first time I’ve been called rude as they are doubling my monthly fee for less service after 21 years do I switch to @TELUS ?
-
Emily (E)
(@Orionbus75) reported
@Shawhelp Rules for keeping me as a customer: NEVER EVER CALL MY CELL PHONE AGAIN EVER NOT EVEN IF YOUR OFFICE IS ON FIRE. CELL PHONES ARE FOR EMERGENCIES NOT CHATTING DO NOT CALL ME AGAIN AT 9pm EASTERN.
-
Jeff Forsyth-Start-up's-Tech-Amorphous
(@JJPSForsyth) reported
from
Calgary, Alberta
@Shawhelp i suppose i’m lucky to have an engineer visit my house tomorrow after I’ve had two weeks of problems. Virtually no internet on a 300 Mbps service
-
Tracy ⸮ Sarcasm PR Manager
(@YegTracy) reported
from
Edmonton, Alberta
@Shawhelp Hey @Shawhelp our Internet and TV are offline in Wildrose is there another outage like last week?
-
Zach Fleisher #StayHome
(@Zach_Fleisher) reported
I want to give a big shout to the Commission for Complaints for Telecom-television Services @CCTS_CPRST for helping keep internet providers accountable. I filed a complaint @Shawhelp and they've been holding them accountable. Worth it if your internet is slow these days.
-
|Spawnacus|
(@SpawnacusLIVE) reported
You never really know how demanding websites, apps, etc are data wise until your @ShawInfo WiFi is down to 20mbps and everything acts like it's the damn dialup days. Lol. Figured 5G was supposed to cut through walls no problem.