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Shaw

Shaw Outage Report in Sunderland, Ontario

Why is my Shaw service not working?

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sunderland, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Mickey72L
    L C (@Mickey72L) reported

    @Shawhelp I need help with my admin password. My tech guy is trying to do something. He’s honing in a too long if a wait.

  • RogerDoucet6
    Roger Doucet (@RogerDoucet6) reported

    @Shawhelp is there an outage affecting Cable in Cranston, Calgary?

  • iamxcix
    TJP (@iamxcix) reported

    @ShawInfo FFS Shaw! I swore I'd never give another dime of my money to Rogers, Shaw family selling out Calgarians. Smh.

  • SuperTaysha
    Taysha Boehmer (@SuperTaysha) reported

    @ShawInfo 2nd day of no internet, and no move from Shaw to get us back up. Actively looking for alternatives - 6-7 days of outage is completely unacceptable for remote workers.

  • HardFork_Crypto
    Hard Fork Crypto (@HardFork_Crypto) reported

    Anyone else having issues with their @ShawInfo internet service? Getting very low speeds

  • miken32
    π™ˆπ™žπ™˜π™π™–π™šπ™‘ π™‰π™šπ™¬π™©π™€π™£ (@miken32) reported

    @Shawhelp we recently changed our office VPN connections from IKEv1 aggressive mode to IKEv2 main mode, and I can no longer connect over Shaw Go wifi. Would like to be able to work from the coffee shop! Can you pass this on to your network team?

  • RogerDoucet6
    Roger Doucet (@RogerDoucet6) reported

    @Shawhelp no cable service in Cranston, Calgary. Do you know if this is related to outage in Ogden, Calgary.

  • cindyreddeer
    Cindy Coubrough (tears come at random times) (@cindyreddeer) reported

    I got the email notification today that @ShawInfo and #Rogers are now the same company. I've been a loyal Shaw customer for decades.... I'll be watching this change very closely to see if I keep this loyalty. #nothappy

  • dale_l_sheehan
    DaleSheehan (@dale_l_sheehan) reported

    It took me years to get away from Rogers and the horrible, skyrocketing service and costs. Now with the takeover of Shaw here we go again. Canadians pay more than any other country and we have just lost what little competition was left. CRTC waste of money. @ShawInfo @Rogers

  • Khiaroskuro
    Khiaroskuro (@Khiaroskuro) reported

    @Shawhelp Is there an issue? I unplugged my modem to move it and now the "online" light is refusing to stop blinking.