Shaw

Shaw Outage Report in Sunderland, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sunderland, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sunderland, Ontario 12/15/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • always90four Ryan Hank (@always90four) reported

    @Shawhelp our wifi/blue curve has been in and out all afternoon. Is Kelowna having issues?

  • RyanHerofTime Ryan Craine (@RyanHerofTime) reported

    @Shawhelp Hey I live in NE Calgary. My internet is down is there an Internet outage?

  • EricaHotdog Erica Lyn Hotdog (@EricaHotdog) reported

    @Shawhelp I have to say I just had the absolute most condescending chat with your agent. Now or never. Hurry up I have to go. Etc. It would be funny if I hadn't wasted an hour .

  • JasonAMcLean Jason McLean (@JasonAMcLean) reported

    The customer service provided by Shaw @Shawhelp is ridiculous. Ask for a bit of understanding and you get zero. If you are with Shaw or thinking about going to Shaw I highly suggest you rethink your options. Telus, Bell and Rogers look mighty attractive right now.

  • JBearz77 Mr.780 (@JBearz77) reported

    @shawhelp I've been seeing pixelating on many channels last night and all day today. Is there a known issue in North-Northeast Edmonton? This is on multiple TV's in the house.

  • SinatraSoul Norse (@SinatraSoul) reported

    @Shawhelp Check yourself Blair, no one wants those channels you listed, not what I’m talking about. Step into details pal, it will help you get a head in life. Box is recent, you guys don’t support MSNBC in HD. Get a grip my man, and maybe work for a company that can keep up. Sad

  • BluGoldWhiteout Christopher ✈(16-12-5) (@BluGoldWhiteout) reported

    @Shawhelp Hi there, Channel 623 and most of the NHL Centre Ice channels are either cutting in and out of service or out of commission altogether with a please try again message.

  • MasinaBC Sonia Paone (@MasinaBC) reported

    @Shawhelp hi! Is someone available to help? We have no internet. Tried calling but tech support is closed

  • heidamazeballs Heidi 🏁💪 (@heidamazeballs) reported

    @Shawhelp internet is down in Altadore in #yyc

  • RandorCam Randy Mennie (@RandorCam) reported

    @Shawhelp My BlueSky router works on Ethernet but has stopped showing up on most of my WiFi devices. Help!