Shaw

Shaw Outage Report in Sussex, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sussex, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sussex, New Brunswick/Nouveau-Brunswick 12/10/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • david47833748 david (@david47833748) reported

    @Shawhelp I have that’s why I sent that tweet. No updates or anything. Might want to give ppl updates more often. It seems like no ones even working on the problem

  • OnlyMysticXio MysticXio 💚 (@OnlyMysticXio) reported

    @Shawhelp This isn't new. I've been dealing with this for a freakin month now. How can I work without service? Imagine not paying the bill cause I couldn't use the service to do my job. I've used 12GB of data on my mobile to make sure I was there for people in crisis this month and support

  • Whofreak555 Whofreak555 (@Whofreak555) reported

    Internets down again. @Shawhelp why does this keep happening?

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp You ain't listening 👂 I have internet. I had a terrible installation and rude staff members. I am baffled. And your sales staff sell services like @aislelabs and Don't know what the he🏒🏒 it is.

  • dianadeguzmann D de Guzman (@dianadeguzmann) reported

    @Shawhelp is shaw down in richmond bc? Have a zoom work meeting that cant attend— shaw internet is so unreliable🙄

  • pieceofcakecomm Sarah (@pieceofcakecomm) reported

    Exceptional service from SHAW. Now that my tv is working again, I won't have to talk to my husband so much. I am sure he is most relieved. Thanks, @shawinfo

  • CameronNuttall Nutty of 🇨🇦(soon to be Sir Nutty) (@CameronNuttall) reported

    @Shawhelp My wife has been on with you for 3 hours! When they couldn’t solve the problem and we asked for a tech to come out they just reset the conversation back to the automated system! She will call tomorrow, someone’s probably going to have a grumpy customer to deal with!

  • CameronNuttall Nutty of 🇨🇦(soon to be Sir Nutty) (@CameronNuttall) reported from St. Albert, Alberta

    @ShawInfo customers, recommend not getting the new Shaw Blue curve PVR! It’s a POS! And customer service ain’t much better!

  • sizzle_bits Dylan Lyons (@sizzle_bits) reported

    @Shawhelp Tech support is having no luck. Is the Nanaimo office open to pick up new equipment tomorrow?

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported from Calgary, Alberta

    @Shawhelp @social 5) Your staff are selling a crappy new 3rd party service for a splash page. Via @aislelabs is a baby 👶 corporate company that doesn't reply to tweets promptly. They have a terrible system. I spent 2 hours with a Shaw support staff. Still no Splash Page. I am baffled. Now??