Shaw

Shaw Outage Report in Sussex, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sussex, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sussex, New Brunswick/Nouveau-Brunswick 01/09/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Charlene_Kotze Dr. Charlene Kotze (@Charlene_Kotze) reported

    NOT cool @Shawhelp #Shaw. Spent the entire afternoon on a chat trying tot roubleshoot my modem. They’ll send a replay by mail. I have to work from home, and I need internet. Ever heard of couriers? Why can’t we phone support anymore?

  • wpgguy **** Ferguson 🇨🇦 (@wpgguy) reported

    @mscaletta @Shawhelp just checked and mine is the same but works on the TSN app try there Shaw needs to fix this.

  • durnekell2k Matt (@durnekell2k) reported

    @Shawhelp is there an outage in medicine hat Alberta on going since yesterday?

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @Big_L4_Life @Shawhelp I just tried it out today. Signal is so compressed it barely even looks 4K. The scoreboard is not sharp at all. Very disappointed in the quality compared to other 4K I've seen.

  • vjgvoice VJ (@vjgvoice) reported

    @Shawhelp I pvrd the 4K football game today on tsn 4K and when I played it back there was no video only audio. F! What was your problem? I’ve been waiting for 4K broadcasting for years.

  • PurePlugins Marshall Walker (@PurePlugins) reported

    @Shawhelp I've had no phone, internet or cable for over a week now, and every time I call support I get the runaround maybe it's time to switch to @TELUS

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @Shawhelp When I DM you it prevents everybody from being able to read the issues. Feedback has never gotten me anywhere.

  • braddutchak Brad (@braddutchak) reported

    @ShawInfo any info about outage in Aldergrove? Total service outage here.

  • wingsnation Bruce Shad (@wingsnation) reported

    @Shawhelp my voicemail is broken and none of your staff knows how to fix it, this is what happens when you don't train your staff

  • HawkinsNorm Norm Hawkins (@HawkinsNorm) reported

    @Shawhelp Hi. I’m trying to reschedule a service call.