Shaw

Shaw Outage Report in Sussex, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sussex, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sussex, New Brunswick/Nouveau-Brunswick 01/24/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TheEarlofElie1 The Earl of Elie (@TheEarlofElie1) reported

    @BrettMegarry @Shawhelp @ShawInfo We had the same issue about 2 months ago all working fine now

  • arsh243 Arsh Dhillon (@arsh243) reported

    @ShawInfo Is the Chat Service down ? Been trying for an hour now.

  • juliegolive juliegolive 🐀 (@juliegolive) reported

    Gotta love when my internet router not working causes me to lose out on work & $$ 🙃 my 3rd replacement router still doesn't work and when I got on support chat they ENDED THE CHAT because THEY RESET MY INTERNET AND IT TOOK LONGER THAN 5 MINS TO RECONNECT. @Shawhelp what the heck

  • matty_lim Matthew Lim (@matty_lim) reported

    @Shawhelp is service down in the Burnaby/Lougheed area?

  • jaidenisvvcool jaiden (@jaidenisvvcool) reported

    @ShawInfo @Shawhelp wifi’s been down for over 5 hours, called and checked online and got told there’s “no outages”, i’ve restarted the router as well multiple times

  • aSpottedJoan Joan (@aSpottedJoan) reported

    Good morning @Shawhelp can you tell me why the internet is down in Redcliff Light Industrial?

  • LallyAd LallyA (@LallyAd) reported

    @Shawhelp Yes I am gonna be the last ufc event live on ppv on December 10 💪💪 when you got shaw tv it’s clear and never blurry

  • TanyaHL Tanya Huether (@TanyaHL) reported

    Have never in my life experienced such horrible customer service from a company when trying to access technical support. @Shawhelp @ShawInfo you just permanently lost a customer tonight.

  • American2Jr JR (@American2Jr) reported

    @Shawhelp It’s not the only issue Shaw has had today as Internet has been tenuous in Victoria ( Frustrating)

  • Corrrine ღ(¯◕‿◕¯) 𝕮orrine ♊ 🎶💞 (@Corrrine) reported from Calgary, Alberta

    @Shawhelp Sent a DM. I'm not sure why the payment didn't go thru as I sent it via same bank account the month before with no issues.