Shaw

Shaw Outage Report in Sussex, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sussex, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sussex, New Brunswick/Nouveau-Brunswick 12/08/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • label_assumed Laurie (@label_assumed) reported

    @Shawhelp, one half hour left before the two hour window closes. I received a text10 minutes ago w/a broken link saying the technician was on his way. I also phoned 1/2 before the window opened & was reassured. Feeling skeptical.

  • roamalongwithme ✨ sarah ✨ (@roamalongwithme) reported

    @Shawhelp any internet outages in Burnaby? Trying to log on but my network isn't even showing up, had this trouble for awhile last night too

  • zanthepusss Li̞̟̫̺ͭ̒ͭͣa̘̫͈̭͌͛͌̇̇̍m̘͈̺̪͓ͩ͂̾ͪ̀̋ (@zanthepusss) reported

    @Shawhelp Is there an issue in the NW of Calgary

  • PNM_79 Nick (@PNM_79) reported

    Well @Shawhelp y'all just lost a customer! Hey @telus

  • winterandmaple Ilse Barrios (@winterandmaple) reported

    @Shawhelp Good morning. Once again having problems with Shaw customer service. I have three more months to go before my plan ends, and Shaw is making sure I don’t want to renew it. Still waiting for a response from a supervisor.

  • PaladinMikeL Mike Lantz (@PaladinMikeL) reported

    @Shawhelp any updates on outages in Langley? Not getting much information from your support team. All services are out.

  • PeterLLY Peter Luo (@PeterLLY) reported

    @Shawhelp internet down in Richmond at 8811 Lansdowne Road?

  • curious_autumn brook (@curious_autumn) reported

    @Shawhelp hi there, is there an internet outage in Richmond, BC (V6V 1K2)? If so, what's the eta to go back online? Thanks

  • label_assumed Laurie (@label_assumed) reported

    Customer Service: “F”. Two confirmed appointments & @ShawInfo / @Shawhelp does not show up. I phoned 1/2 hour before the service window opened this morning & confirmed the service address. I even received the text that Shaw was on their way. The window closed but no #shaw.

  • depechesuyal Depeche (@depechesuyal) reported

    @ShawInfo the issue is still there and this technician that was supposed to come at 12 today haven’t even showed up till 2:30.That’s not even the worst part becozz of your poor service and false consolidations by technicians I got an “F “ in my college midterm.And can’t attend2/3