Shaw

Shaw Outage Report in Sussex, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sussex, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sussex, New Brunswick/Nouveau-Brunswick 12/05/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • dalemcrae Dale McRae (@dalemcrae) reported

    @Shawhelp Has there been any issues for Leduc this morning I have lots my connection twice

  • aivanbrea Iván (@aivanbrea) reported

    @Shawhelp is there any outage in north van? Been without internet for 45 minutes now

  • foxchristian61 Christian (@foxchristian61) reported

    @Shawhelp your blue curve Tv app sucks please fix. I cant play my downloaded shows and if i can it frezzes all the time.

  • astro_jolui Jordan Lui🚀 (@astro_jolui) reported

    Hey @aebcinternet your service is down again. Is this something you or @Shawhelp can check?

  • RussWrw The Canadian Variant (@RussWrw) reported

    I have about had it with @ShawInfo. Blue Curve Tv, their premium product. I have to restart my cable box almost daily. Internet 600... lose service multiple time a week. Sometimes for 2-3 mins, often for significantly longer. Not the service I’m paying for.

  • Jeff_L_Burke Jeff L Burke (@Jeff_L_Burke) reported

    @Shawhelp I want to thank you for the sub par effort your customer service rep exerted during the hour long call that should had taken ten minutes at the most despite asking for a manager that another rep told me to do. Kudos!

  • atypicalalbertn x-Jonathan Teghtmeyer (@atypicalalbertn) reported from Strathcona County, Alberta

    @maxfawcett Shaw. I have had some horrendous experiences with @Shawhelp lately. Was caught in an online chat with them 2.5 hours to get an answer to a question that could have taken 5 minutes over the phone. Then I had no way to lodge a formal complaint about my experience.

  • GameTimeArt Art Middleton (@GameTimeArt) reported

    Do I even bother trying to reach a real person at @shawhelp any more? About fed up with the "service". Are there any good internet providers in #yeg not named Shaw or Telus?

  • harsimranmaan Harsimran Singh Maan (@harsimranmaan) reported

    Hey @ShawInfo, you should change the name to Scam! What is this inactive auto payment charge on my mobile bill? I was never told, asked or recommended about it by your staff during setup. It is simply pathetic and money grab. I expect better transparency as a customer

  • ddalgimilkeu TAEMIN’s ADVICE CANADA GO 📌 (@ddalgimilkeu) reported

    @ShawInfo Shaw is literally screwing customers over for sending a faulty modem to a new customer. My wifi has been disconnecting by itself for 6-7 times in my first week of using Shaw. I literally changed to Shaw because of the issue my older provider had. Now they are saying -