Shaw

Shaw Outage Report in Sussex, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sussex, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sussex, New Brunswick/Nouveau-Brunswick 02/27/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MeanLeaf Mean Leaf (@MeanLeaf) reported

    @winpegal @ShawInfo Yea, three seperate multiple hour maintenances in less in a month. Glad I never got a contract, it's ridiculous.

  • donner2000 Marc Haine (@donner2000) reported

    Well that was strange I was messaging @shawinfo to get them to escalate my call to customer loyalty, and the agent flatly refused. I guess it's time for me to shop around. sigh #customerservice

  • annelisegashus lizouyyc (@annelisegashus) reported

    @Shawhelp No internet in Scarboro either- nothing on website regarding outage

  • iNnoVationsc2 Innovation (@iNnoVationsc2) reported

    @Shawhelp Shaw internet has been out for nearly 24 hours. Called for help twice but unplugging and plugging the modem back in isn't doing anything. I believe there's an outage not being reported after routine maintenance was done. Great service as always

  • C_Ragg Anhelig (@C_Ragg) reported

    @Shawhelp i was on the phone for hours, this account is a new customer and we are in the area that have the services, the Welcome Home line isnt empowered, and have quoted different rates on the website they are "seeing" #falseadvertisement

  • Geno32335949 Geno (@Geno32335949) reported

    @Shawhelp my internet and cable have not been working for a day and a half, i contacted tech support and they did not give me any updates on whats going on, just told me they would take care of it...

  • A39645456 Abhijit (@A39645456) reported

    @Shawhelp how long for the outage to be resolved in Calgary Silverado area? More than 3 hours now

  • AlliAlliG ALLi want for Christmas is you 🎄 🤶🏻 (@AlliAlliG) reported

    Hi @Shawhelp any outages in YYC? Our internet and TV is out in SWA calgary and the community fb group seems to be full of others with this issue.

  • TEGRIDYAMERICA NO TEGRIDY (@TEGRIDYAMERICA) reported

    @Shawhelp Have done that. Rebooted modem multiple times. Saw a shaw truck in my alley. After they left my internet stopped working I really think they messed something up. Been a 6 hour long outage.

  • DrewSurgeoner Drew Surgeoner (@DrewSurgeoner) reported

    @Shawhelp Outage in Richmond area Calgary, when will internet be back up ?