Shaw

Shaw Outage Report in Sussex, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sussex, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sussex, New Brunswick/Nouveau-Brunswick 01/18/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Slummer90 Scott (@Slummer90) reported

    @Shawhelp Yeah I don’t know why it’s so slow today. I know it’s windy outside but could that affect wifi?

  • cureblack01 Sammi Thai (@cureblack01) reported

    @Shawhelp is the wifi down for this morning still? I stayed home today hoping the wifi works better than the University's for my lecture oop

  • OctoAori ✦♪Ocτσ♪✦ (@OctoAori) reported

    @Shawhelp Then ******* retract the threat email you sent to my dad's inbox, **** off and stop ******' going after piracy, you dumb *****.

  • montypeacock53 monty peacock (@montypeacock53) reported

    @Shawhelp As I type through my phone. The blue curve gateway system sucks. Went off two hours ago and just went off @12:03 to 12:08. This system is not powerful enough to use as a home business or in wife’s case, is unable to complete tasks from work. This has been ongoing two weeks

  • Slummer90 Scott (@Slummer90) reported from Edmonton, Alberta

    @Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.

  • jessyroos jessyroos (@jessyroos) reported

    Holy frick @Shawhelp your chat bot linked to the small business login goes to residential services support. Found out after wasting 20 minutes there. Now I’ve been on hold for 15 on the phone. This is terrible customer service.

  • benjaminfarr_ Ben Farr (@benjaminfarr_) reported

    @Shawhelp 5 people in my house to fix it & 2 “senior supervisors” would disagree with that statement but i’m open to anything at this point

  • jessyroos jessyroos (@jessyroos) reported

    @Shawhelp I’ve been only hold for 23 minutes and counting. Which I said in the above tweet, so clearly I’ve found the contact info. I’m irritated that there is no indication of how long I’ll wait on hold for support.

  • GordBolton Bring 🇨🇦 Troops Home! (@GordBolton) reported

    @Shawhelp Is your Cable TV service in Saskatoon out of service permanently?

  • benjaminfarr_ Ben Farr (@benjaminfarr_) reported

    5 repair guys, 2 months and still having serious issues with shaw internet and tv. why pay when we are supposed to be getting 600mbps down and we consistently get 15… @ShawInfo @Shawhelp