Shaw outages and service status in Sussex, New Brunswick

Problems in the last 24 hours in Sussex, New Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sussex, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bella Bee  (@SmileyYYC) reported 3 minutes ago

  @Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that

• 
  Valerie Stables 🇨🇦Proud Western Canadian (@StablesValerie) reported 6 minutes ago

  @ShawInfo why is cable tv and on demand down again in NW Calgary? The service has been abysmal since Rogers took over. We pay high fees so I expect disruptions to be rare but that is not the case.

• 
  Release the files (@BlackBlazeE) reported 12 minutes ago

  Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 14 minutes ago

  @YYCCowboy @Autumblues @Shawhelp I don't I did try to check their website on my phone for outages and it's giving me only bc not Alberta. so I logged into my account and that's how I found out when the outage started

• 
  Trina M. Lee (@TrinaMLee) reported 17 minutes ago

  @Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.

• 
  Les Stelmach 🇨🇦🇺🇦 (@LesIsMore1) reported 17 minutes ago

  @slackerman10 @Shawhelp Any company (telcos, banks, util, etc) whose phone line REGULARLY says “we are experiencing higher than normal call volumes” is just short-staffing. They are optimizing cost over service. What is the maximum tolerance for a customer, etc. it’s obviously worse for oligopoly

• 
  bc_2027 (@bc_2025_vision) reported 24 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

• 
  Ugabug (@MaryPChipman) reported 28 minutes ago

  @Shawhelp It's ONLY the TV box. I go on the apps on my TV & watch no problem. Our Internet is strong everywhere.

• 
  Jenn (@jskapin) reported 30 minutes ago

  @Shawhelp Internet, and it’s in Cochrane, ab. Self service doesn’t work either.

• 
  Amanda B (@smandaleeb) reported 30 minutes ago

  @Shawhelp Hey Shaw, I've been waiting on hold for 3 hours to get through to Customer Service to tell you that your utility box is smashed and our business hasn't had internet or phone service all afternoon...