Shaw

Shaw Outage Report in Sussex, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sussex, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sussex, New Brunswick/Nouveau-Brunswick 12/14/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • imafoal justme. 😏 😷 (@imafoal) reported

    @THarris1519 @Shawhelp Hey, did this ever get resolved? I’m having this issue right now…

  • shoanah shoana harrower (@shoanah) reported

    @Shawhelp Please don't let our service go down do a bunch of updating and repatch work and blame extreme weather. I trust you are prepared to not have to..... like Telus.

  • itssylvs sylvs🌙🔮 (@itssylvs) reported

    @Shawhelp third outage this week? Seriously?

  • burkeman78 A-ron (@burkeman78) reported

    @Shawhelp my wifi just went down. In the middle of an online game we are hosting. On New Year’s Eve. Why?

  • MapleSoupNL Matt (@MapleSoupNL) reported

    @M_Sallis @ShawInfo Have you considered maybe #starlink as your service provider?

  • WestBench Where's Poindexter? (@WestBench) reported

    @Shawhelp, the signal for most channels in North Vancouver is pretty bad. Some satelitte channels (eg CNN, Knowledge) ok but locals & Seattle unwatchable. Picture & sound breaking up. Happens periodically but worse today. Shaw used to be rock solid. What's up?

  • M_Sallis CPL Punishment🙉🙈 (@M_Sallis) reported

    @Shawhelp The big issue is the original box I got from #ShawCable when I renewed my contract in September was the wrong box and not supporting channels for the package I have. Then shaw sends refurbished box for the replacement of the original so technically I never had a new one..

  • thewayashviews Acheli (@thewayashviews) reported

    Why is @ShawInfo always down. It’s not like I work from home, and need the internet.

  • NikkiStyxx Speaker of truths! (@NikkiStyxx) reported

    @ShawInfo thanks for the useless help online today. I can’t even order a remote control for my cable box. Guess I won’t be needing the box anymore. Trash!

  • NikkiStyxx Speaker of truths! (@NikkiStyxx) reported

    @TELUS any chance you have better customer service? Getting the run around with @ShawInfo is starting to ruin my day.