Shaw

Shaw Outage Report in Sussex, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sussex, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sussex, New Brunswick/Nouveau-Brunswick 12/19/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DianneC_BC Dianne C (@DianneC_BC) reported

    @KimPigSquash @Shawhelp @ShawInfo It's not restored if you can't get a call through, is it, Shaw? Don't know what "routing" prob. would mean. Is this caused by phone service being cut off, originally, I wonder. Incredibly worrying for you.

  • MrBtoyou1 Mr.B to you (@MrBtoyou1) reported

    @Shawhelp Can I Buy a shaw phone without leaving my home? I am a shaw customer for 30 years now?????

  • ksavvy31 Karen (@ksavvy31) reported

    @Shawhelp 2/ They have called in multiple times. And have been offered credits. Not a solution. Or a timeline of when it will be fixed. It’s dangerous for them not to have reliable phone or internet service and no help in sight.

  • ruggles37 Nascar Storms (@ruggles37) reported

    @Shawhelp Still doing it but not as bad

  • minimernagh steph (@minimernagh) reported

    @Shawhelp My tv has been showing signal loss defected since last night I’m in Willoughby

  • MrGozno GOZNO (@MrGozno) reported

    Battling out for worst customer service 2020 @ServiceCanada_E @ShawInfo and coming into the fold @canadapostcorp

  • Jul10G7o7 Julio G (@Jul10G7o7) reported

    Disappointing that @TELUS will gladly give away tv's to new customers but won't do so for loyal customer of over 5 years that has other services and wants to add tv to their service. May be thinking of a move to @ShawInfo .

  • LeahHynes65 Leah Hynes (@LeahHynes65) reported

    @Shawhelp hi. Are there still issues in maple ridge? We had a power outage last night and wifi still won’t connect

  • RWC1988 Robert William (@RWC1988) reported

    @Shawhelp is there a service outage in Rocky Mountain House, Alberta?

  • beauchamp_alex Alex Beauchamp (@beauchamp_alex) reported

    @ShawInfo please help me with my business phone. It’s absolutely horrific service. When someone phones while I’m talking I get dial toned. Also some numbers can’t phone me.