Shaw

Shaw Outage Report in Sussex, New Brunswick/Nouveau-Brunswick

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sussex, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Sussex, New Brunswick/Nouveau-Brunswick 03/15/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • 5K4D conrad jaye (@5K4D) reported

    @Shawhelp internet is down in Prince George.

  • purpleponyart Purple Pony Art 🦄🐦🌈🍁 (@purpleponyart) reported

    @Shawhelp Hi! The chat function doesn't work on desktop or Android. Anyhow, we have a Shaw Motorola modem and we haven't been Shaw customers in the past 10 years. Do we drop it off somewhere or ecycle it?

  • TeamSoup1 Team Soup (@TeamSoup1) reported

    @ShawInfo your customer service has tanked! 8 different reps 8 different stories 6 hours of my work day gone and still I got the wrong equipment! You charge way too much for such abysmal services. You are just like your owner @RogersHelps craptastic in every conceivable way

  • KnifinCAD Knifin (@KnifinCAD) reported

    i cant stream today my upload speed is literally 3 and it wont work trying to work out whats going on but ive tried everything. @ShawInfo fix it :(

  • nokihu Nikki (@nokihu) reported

    @Shawhelp we just “upgraded” to fibre and it’s not any faster in fact it seems like a downgrade but it’s costing us more! Help. @theBurlyChef

  • ScuderiaF1Pod Scuderia F1 Podcast (@ScuderiaF1Pod) reported from Coquitlam, British Columbia

    @Shawhelp Hi Kyle - I keep insisting on escalating this but nobody at Shaw will help with this. 1.5 weeks of outage is unacceptable (especially since I know specifically what the issue is and have explained it multiple times). Please slide me a DM so I can pass on my personal contact.

  • youinthebushes You, in the bushes. (@youinthebushes) reported

    @Shawhelp your online chat doesn't work, and I have neither internet nor phone service.

  • Trish_Tyson Trish Tyson (@Trish_Tyson) reported

    @JSRyu2023 @AccessArtsCA @ShawInfo I know you have had issues before and they still haven’t fixed it? You all are supporting the disability community, this must be so frustrating. They need to address it soon and give a nice discount for all the trouble they have caused

  • haidimarie Heidi A (@haidimarie) reported

    @Shawhelp is internet down in Richmond BC?

  • ScuderiaF1Pod Scuderia F1 Podcast (@ScuderiaF1Pod) reported

    @SuperDave2687 @MarkinVancity @ShawInfo Yes! We have a new-build house and I know there is a wiring issue. Last week I stayed home on Thursday for my scheduled appointment. They didn't show up. I asked why: 'we cancelled your appointment because your internet is working again.' IT'S NOT!