Shaw Outage Report in Sussex, New Brunswick/Nouveau-Brunswick
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Sussex, New Brunswick/Nouveau-Brunswick
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sussex and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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John Moxin
(@jwmox) reported
@Shawhelp No private message needed. In Prince George, your service area is massively inadequate. That is all. No problems with your home internet. Just mobility. And you already know this.
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Gregg Gordon
(@Flash) reported
@Shawhelp I'd be curious to know, however, how your service can be "Fibre+" and yet my entire area can be affected and the source cannot be found. That doesn't sound like a fibre connection, or even a fibre up till the very end connection.
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Mike
(@TheNorthVan_MB) reported
@ShawInfo 10+ yrs a customer. No internet for 2 days. 2 days work lost. 5 reps spoken to. 1 offered me his very odd ideas about Covid 19 and why he's not vaxxed. 3+hrs on the phone. 1 no-show by a tech, after 4+hrs waiting. All equals 1 call to @TELUS tomorrow morn.
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Mandi
(@justthemandi03) reported
Can someone at @Shawhelp tell me why I have to pay a cancellation fee if I’m moving out of service area and Shaw can’t keep their end of the service agreement and provide me Service? How am I responsible for your inability to provide YOUR end of the service agreement?!
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Mandi
(@justthemandi03) reported
@Shawhelp Except I never heard this. It was a recording played to me. Sounds fishy that I’m expected to hold up my end of a service agreement but you can have a clause to not hold up yours. It’s fine. @TELUS is giving me a $200 bill credit to compensate.
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Ponderer
(@Vaccin8yourKids) reported
@Shawhelp i've done the whole circus of tricks: i'm even currently waiting on a plant service maintenance ticket or something for a week now
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Cosmic Doomrock, Now Double Jabbed
(@death_by_meteor) reported
@Shawhelp Another day, another trio of outages. Is there even a point in talking to you about this, since your entire response is "reboot" (done twice), "reconnect the cables", (also done twice) and "oh, we'll send someone" (who never fixes the problem and blames someone else)?
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Sam Nimchonok
(@Nimhon) reported
@Shawhelp Recorded shows are crackled with voices and have to pause show and start again to get back to voice and lips in sync. Never had that before. Ugh.
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Peggy 🎮🇨🇦 {HGG}
(@_Ophelia_Payne) reported
@ShawInfo are there any ongoing issues in Morinville? My internet has dropped 3 times in the last hr. Same thing happened yesterday morning too. Not very good when trying to work from home
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Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
@Shawhelp This is crap. The first thing your robot asks me is “What is BLUECURVE “ ! I want a LIVE PERSON now please