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Shaw

Shaw Outage Report in Terrebonne, Lanaudière, Quebec

Why is my Shaw service not working?

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Terrebonne, Quebec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrebonne, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • 13BillieJo
    Billie-Jo (@13BillieJo) reported

    @Shawhelp Is there a problem with the internet in Winnipeg Windsor park?

  • DevonJHall
    Loud Mouth Brown Girl (@DevonJHall) reported

    @Shawhelp I AM UNDEFEATED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1 I DID IT Y'ALL WITHOUT @Shawhelp'S HELP I DID IT, A GIRL DID THAT, IT'S REBOOTING, AND THE SCREEN SHOWS THE MENU, AND THE LIST OF RECORDED SHOWS, AND I DID THIS STUFF, ALL ON MY OWN OH HELL YEAH

  • v__pat
    V Pat (@v__pat) reported

    Hey @ShawInfo why are you refusing to send someone to come fix my internet? Claiming the tech called in sick is BS. I've had not internet for 3 days

  • miraoberman
    Mira Oberman (@miraoberman) reported

    It took 42 minutes for @Shawhelp to cancel my grandmother's call waiting. Here's the rabbit hole of 'bundled' plans fun part: we had to add voicemail to stop her fees from going up. Because apparently it costs more to have less.

  • DirtDigginDork
    McDirt (@DirtDigginDork) reported

    What’s going on with our service @Shawhelp in #fortsask

  • MattCundill
    MattCundill | Voiceovers, Podcasting (@MattCundill) reported

    Hi @Shawhelp ... tried to register for multiple accounts this week and confirmation emails never came through. Why is that? No it didn't go to spam. Can you make this stop?

  • Funny_Face_Guy
    Funny_Face_Guy (@Funny_Face_Guy) reported

    Well, the Shaw app sucks!! Trying to cancel a channel should be a simple yes or no. Not your fault @Shawhelp but texting info for security purposes is not my thing and waiting on the phone too for an hour for customer service. Two 👎👎 In my book for service.

  • farazmsyed
    Syed Faraz Mehmood (@farazmsyed) reported

    @Shawhelp Hi Support, do you guys have any internet service issues in Karrisdale or East Broadway area?

  • crimson_arc_
    Crimson_arc_cosplay (@crimson_arc_) reported

    @Shawhelp hey I have no internet or cable at my place is there an outage or something?

  • miraoberman
    Mira Oberman (@miraoberman) reported

    I called @Shawhelp today to try to cancel my grandmother's call waiting. They couldn't make any changes until the new contact came in on May 8 (?!?!). Apparently they're only allowed one work order at a time?