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Shaw Outage Report in Terrebonne, Lanaudière, Quebec

Why is my Shaw service not working?

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Terrebonne, Quebec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Terrebonne, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 55% Internet (55%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mikehermary
    Mike Hermary (@mikehermary) reported

    @Shawhelp No. It is not working correctly on those browsers.

  • Randomwoman10
    Amber Cannon (@Randomwoman10) reported

    @Shawhelp any idea when service will be restored in #yyc Down for 3 1/2 hours now.

  • writtenbykristi
    writtenbykristi (@writtenbykristi) reported

    @Shawhelp Why even have the callback feature if you're not there when you call back. 20 minutes later.. 😴😴😴 We pay enough for service but there no real service here is there?

  • rellaknight
    Cindy Knight (@rellaknight) reported

    @Shawhelp Still having problems in Fort Sask!

  • mrhof777
    Steven Hoffort (@mrhof777) reported

    @Shawhelp Refresh has not worked and is not working. And get stuck on hold with you guys for an infinite time.

  • mrsmellark21
    Desiree Bergen (@mrsmellark21) reported

    @Shawhelp @Shawhelp I eventually got on live chat instead and actually found someone who was willing to help, so they managed to help me remotely. Thank you though.

  • Bo_44
    Bo_44 (@Bo_44) reported

    @newfiehun Yea they told me it was fine @Shawhelp ... mine works today but ... the service is poor at best

  • KerryA_
    Kerry (@KerryA_) reported

    @Shawhelp Can you please respond to dms? This service used to be great but now it takes hours to get a response.

  • 06yellowvette
    06yellowvette (@06yellowvette) reported

    @Shawhelp Shaw has the worse customer service i think I've ever come across, 2 hour wait time is ******* bullshit,i can see me switching to telus even though they aren't any better

  • William81724157
    William (@William81724157) reported

    Hey @Shawhelp why are my HD channels not working. Edmonton. Raucous clairs. T5z3v2