Shaw Outage Report in Thunder Bay, Ontario
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The latest reports from users having issues in Thunder Bay come from postal codes P7E, P7A and P7G.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Thunder Bay, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (12%)
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Wi-fi (10%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Thunder Bay, Ontario
The most recent Shaw outage reports came from the following cities: Thunder Bay.
| City | Problem Type | Report Time |
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 Thunder Bay |
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| Thunder Bay |
Internet | |
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TV | |
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TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Thunder Bay, Ontario
Latest outage, problems and issue reports in Thunder Bay and nearby locations:
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Gregory Arnold
(@Deprio12) reported
from
Thunder Bay, Ontario
@MrComplaintBox @ShawInfo Elderly parents switched to Bluecurve wifi tv last month. The main TV won’t work. Been glitchy since installed. Shaw can’t send a TEC to fix until May. Chat line is useless. No customer service. 2 weeks senior citizens no service. Pathetic! Brutal!
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Brian Senkow
(@vegaspilgrim) reported
from
Thunder Bay, Ontario
@Shawhelp Again, hit you up so to speak, yesterday, no response. Internet out in my area AGAIN, after I was assured it was fixed. Sent you another message now. This lack of service AND lack of response is absolutely dreadful and unacceptable.
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Brian Senkow
(@vegaspilgrim) reported
from
Thunder Bay, Ontario
@Shawhelp Again sent you message re continuing problem 16 hours ago. No answer (and no service all night long)!
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Lesley-Anne Hudie
(@hudiehouse) reported
from
Thunder Bay, Ontario
@ShawInfo @MSNBC sounds like it has the squelch turned way up in Thunder Bay. Day 3. When are you gonna fix this??? #Newsnight #KnowledgeIsPower
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Richard Kannegiesser
(@rkannegi) reported
from
Thunder Bay, Ontario
@RobinsDonutsCAN @Shawhelp @CineplexMovies @Tbaytel Want to offer #freeWiFi to your #customers, DON'T GO WITH #SHAWOPEN, since it's far from being #open. #Tbaytel does much better at having #public #guests. Meanwhile, with #Shaw, if you're not a Shaw #customer, NO #WIFI for you!
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Leith Dunick
(@LeithDunick) reported
from
Thunder Bay, Ontario
Gee, what a surprise. @ShawInfo internet is down again.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Pasin
(@dave_pasin) reported
Dewar gawd! can customer service @Rogers - @ShawInfo be any worse??? Last week had to call 3 different times and hold each time was over 65 minutes. Not to mention it took 5 tries to even get the hold music. Is anyone in @MarkJCarney office & his cabinet reviewing this pathetic excuse for a company. Seems like a classic case of bigger and no competition & little To no oversight results even worse service, selection & little To no help for customers when needed or to resolve situations
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Anamika
(@AnamikaChandel) reported
@shawhelp I did not cancel my account and I’m being billed for cancellation and device return. I’ve already filed a CCTS complaint against Rogers and will do so for Shaw if this is not reversed.
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Anamika
(@AnamikaChandel) reported
@ShawInfo I did not cancel my account and I’m being billed for cancellation and device return. I’ve already filed a CCTS complaint against Rogers and will do so for Shaw if this is not reversed.
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Jon Doe
(@damier247) reported
@Shawhelp That went to the rogers phone help not the tv
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Jon Doe
(@damier247) reported
Hi @Shawhelp I have an issue with one box that freezes every day at around 3.30 and I have to unplug it to reset
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Lindsay I.R Wiebe
(@LindsayWiebeRD) reported
@Shawhelp Maybe, but I haven’t been happy since the crossover of Shaw and Rogers merged. Service isn’t as good.
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Lindsay I.R Wiebe
(@LindsayWiebeRD) reported
@Shawhelp At this point, I’m going to look at other providers. Our modem has been one of the worst ones, that I’ve experienced and has become louder.
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Lindsay I.R Wiebe
(@LindsayWiebeRD) reported
@Shawhelp I was just on with an agent and then my iPad crashed and now I can’t get back on to have help with my modem that seems to make a loud buzzing noise like a vibration with a warping like sound. Can you help me instead?
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KarlieMildraed
(@KarlieMildraed) reported
@yegventures @Shawhelp @RogersHelps I don't watch TV. I wish to cancel this service I am not using. I require this service to be canceled promptly and a registered letter mailed to the address as to the cancellation completion.
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Cenobyte🦑🧲⚫🐸 ֍😷🇨🇦🐰🐰♂️
(@cenobyte3) reported
@Shawhelp Thank you, looks like they got the issue resolved on their own.