Shaw outages and service status in Thunder Bay, Ontario
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Thunder Bay, including 0 direct reports.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Thunder Bay, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Thunder Bay, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Shaw Issues Reports Near Thunder Bay, Ontario
Latest outage, problems and issue reports in Thunder Bay and nearby locations:
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Gregory Arnold (@Deprio12) reported from Thunder Bay, Ontario@MrComplaintBox @ShawInfo Elderly parents switched to Bluecurve wifi tv last month. The main TV won’t work. Been glitchy since installed. Shaw can’t send a TEC to fix until May. Chat line is useless. No customer service. 2 weeks senior citizens no service. Pathetic! Brutal!
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Brian Senkow (@vegaspilgrim) reported from Thunder Bay, Ontario@Shawhelp Again sent you message re continuing problem 16 hours ago. No answer (and no service all night long)!
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Leith Dunick (@LeithDunick) reported from Thunder Bay, OntarioGee, what a surprise. @ShawInfo internet is down again.
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Richard Kannegiesser (@rkannegi) reported from Thunder Bay, Ontario@RobinsDonutsCAN @Shawhelp @CineplexMovies @Tbaytel Want to offer #freeWiFi to your #customers, DON'T GO WITH #SHAWOPEN, since it's far from being #open. #Tbaytel does much better at having #public #guests. Meanwhile, with #Shaw, if you're not a Shaw #customer, NO #WIFI for you!
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Brian Senkow (@vegaspilgrim) reported from Thunder Bay, Ontario@Shawhelp Again, hit you up so to speak, yesterday, no response. Internet out in my area AGAIN, after I was assured it was fixed. Sent you another message now. This lack of service AND lack of response is absolutely dreadful and unacceptable.
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Lesley-Anne Hudie (@hudiehouse) reported from Thunder Bay, Ontario@ShawInfo @MSNBC sounds like it has the squelch turned way up in Thunder Bay. Day 3. When are you gonna fix this??? #Newsnight #KnowledgeIsPower
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported@Shawhelp is there an outage in Calgary? I've got no TV and internet i think is down too. I've unplugged both modem and cable box, plugged back in and nothing
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Rick Alsop (@RickAlsop) reported@Shawhelp how long will the Internet be down? My busiest day of the month
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Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reportedDealing with @Shawhelp @Rogers even when all you did is cancel your longtime Shaw service.. But they keep billing you and hitting you with late charges and threatening cancellation… …when you have already cancelled and sent back modem & tv box, proven by courier waybill.
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Ravi Poojara (@RaviPoojara_rp) reported@Rogers and @ShawInfo are most unethical companies. When I’m moving out to another province where they are not able to provide fiber internet service, they are asking for early contact break fine. I’m ready to continue with the contract, it is their inability to provide the
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Drimint (@RisenRealm) reported@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
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Rick Alsop (@RickAlsop) reported@Shawhelp I an not a Rogers customer. They have no idea who i am.
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bc_2027 (@bc_2025_vision) reported@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
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Bonnie Lee (@stitchlady) reported@M_S_Fricker @ShawInfo @RogersHelps The average time I've been on hold for tech support is 45 min+. Rogers doesn't want you to get any help from a human being - they want you to do everything online yourself despite the fact most tech problems can't be helped online. And the music sucks!
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Jasmine Kaur G (@jgarcha) reportedThe service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!
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Dave (@Danrek77) reported@Shawhelp Like, I really had no reason to upgrade from 1 gigabit to 2 and this “delivery experience” and the subsequent support “experience” has me kind of convinced to just keep what I had and unwind the upgrade.