Shaw Outage Report in Thunder Bay, Ontario
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Thunder Bay come from postal codes P7E.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Thunder Bay, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Thunder Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (58%)
-
TV (14%)
-
Total Blackout (11%)
-
Wi-fi (9%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Thunder Bay, Ontario
The most recent Shaw outage reports came from the following cities: Thunder Bay.
| City | Problem Type | Report Time |
|---|---|---|
 Thunder Bay |
TV | |
| Thunder Bay |
TV | |
| Thunder Bay |
Internet | |
| Thunder Bay |
Internet | |
| Thunder Bay |
TV | |
| Thunder Bay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Thunder Bay, Ontario
Latest outage, problems and issue reports in Thunder Bay and nearby locations:
-
Brian Senkow
(@vegaspilgrim) reported
from
Thunder Bay, Ontario
@Shawhelp Again, hit you up so to speak, yesterday, no response. Internet out in my area AGAIN, after I was assured it was fixed. Sent you another message now. This lack of service AND lack of response is absolutely dreadful and unacceptable.
-
Richard Kannegiesser
(@rkannegi) reported
from
Thunder Bay, Ontario
@RobinsDonutsCAN @Shawhelp @CineplexMovies @Tbaytel Want to offer #freeWiFi to your #customers, DON'T GO WITH #SHAWOPEN, since it's far from being #open. #Tbaytel does much better at having #public #guests. Meanwhile, with #Shaw, if you're not a Shaw #customer, NO #WIFI for you!
-
Gregory Arnold
(@Deprio12) reported
from
Thunder Bay, Ontario
@MrComplaintBox @ShawInfo Elderly parents switched to Bluecurve wifi tv last month. The main TV won’t work. Been glitchy since installed. Shaw can’t send a TEC to fix until May. Chat line is useless. No customer service. 2 weeks senior citizens no service. Pathetic! Brutal!
-
Brian Senkow
(@vegaspilgrim) reported
from
Thunder Bay, Ontario
@Shawhelp Again sent you message re continuing problem 16 hours ago. No answer (and no service all night long)!
-
Leith Dunick
(@LeithDunick) reported
from
Thunder Bay, Ontario
Gee, what a surprise. @ShawInfo internet is down again.
-
Lesley-Anne Hudie
(@hudiehouse) reported
from
Thunder Bay, Ontario
@ShawInfo @MSNBC sounds like it has the squelch turned way up in Thunder Bay. Day 3. When are you gonna fix this??? #Newsnight #KnowledgeIsPower
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Grayson Scantlebury
(@Chassel_ca) reported
I'm currently getting less than 1mbps @Shawhelp it's been on and off for months. Customer support has been useless. Why am I still paying for this?
-
Amanda Lockhart
(@alockhart_84) reported
Oh my gosh @ShawInfo with the WORST customer service. 2nd day in row trying to get things fixed. I give up
-
Sascha Preibisch
(@nascarlogin) reported
@Shawhelp I uave restarted my modem but that did not help. None of my devices gets a connection. Neither via wifi or a network cable
-
Rory GravelandDaines
(@RoryGraveland) reported
@Shawhelp Hey folks. Called support a little while ago as my internet is down. They said there's an outage in the Brentwood/Charleswood area in Calgary. Nothing on the outage map yet. Any idea how long until it's resolved? Bit hard to work, lol.
-
Daisy
(@GroovieGurlie) reported
@ShawInfo How do I submit a complaint about an agent? (Tracy VF33)
-
Hallucinogenic Crack Owl
(@BGrifter) reported
@ShawInfo Try planting one tree for every disgruntled customer you’ve lost with your atrocious customer service. Canada would be coast to coast forests in no time.
-
ymmbaking
(@bakingYMM) reported
@ShawInfo outage in my area of #ymm since 1500 today. Over 5 hours! Impossible to work from home. Kids can’t attend online school classes- Your website says the outage is resolved!!!🤬🤬🤬 This is pathetic
-
Gabby
(@Gabbydiah) reported
Ok @Shawhelp you suck. You say 24 7 but its a bot that auto replies. That isn't 24 7. My moms home phone is down. I want her to turn on her cell if a problem but I can't reach her. Cause ur 24 7 help is a computer that doesn't get her phone isn't working. Tom looking 4 a change
-
William
(@WilliamLTyndall) reported
@Shawhelp Very disappointed In Shaw. Made appointment for today between 12 and 2pm. For the new place. Waited until 2pm and we get a call that they can't make it . Re-booked for Friday now. We put our move on hold so we can be there for Service. What a Joke!
-
Re_
(@Sunfl2020) reported
@Shawhelp Hi. I tried to get the fibre+300 internet for my home (monthly) yesterday,but when inserted my credit card to finish the purchase, there was an technical issue. Tried to call but nobody was working at that time. Do I need to call Shaw to get the Fibre+300 home internet?