Shaw

Shaw Outage Report in Tilley, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Tilley, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Tilley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Tilley, Alberta 01/23/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cardamomkayla Kayla (she/her) (@cardamomkayla) reported

    Awful, absolutely awful experiences with @ShawInfo . Awful and shaming customer service. Was told my account was free and clear and ready to close. Turns out it wasn’t. They sent it to collections without notifying me via email.

  • kel_varn Kel Varnsen (@kel_varn) reported

    @Noosiekins @Shawhelp I don’t think you are the only one with that issue.

  • Mc3ain Mike Grimes (@Mc3ain) reported

    @Shawhelp finally clued in to the problem with my smart plugs not working.. After whatever update was done to my xb7 modem not allowing me to change WiFi settings they stopped working. Ended up shutting off the 2.4 ghz WiFi radio and running my own AP for 2.4ghz. All works now

  • paquette977 Erik Paquette (@paquette977) reported

    @ShawInfo you really need to work on the customer service end of things. Waiting 5 days for a tech is not acceptable when trying to get work done from home.

  • BirdPaddler John Geary (@BirdPaddler) reported

    @Shawhelp Too late the game starts in a minute this happens every year I’m tired of it. You may be losing me as a customer or your entire cable package because of it😡

  • drksyder74 Tony Brown (@drksyder74) reported

    @Shawhelp I've tried a few of those...it's kinda better...just wondering if there were any issues that you know of on your end? Guilford area of Surrey...if not, I'll keep trying on my end...

  • michaeltryan74 Michael Ryan (@michaeltryan74) reported

    @opiatedforty9 @Shawhelp The BlueCurve guide is very slow today. What is the fix for this?

  • Lola_belle 3lola_belle (@Lola_belle) reported

    @ShawInfo You really don’t though, the service is terrible and your support is worse.

  • cardamomkayla Kayla (she/her) (@cardamomkayla) reported

    @Shawhelp It’s AT collections. I already had to speak with a customer representative who tried to gaslight me. It’s already had a closer look. It’s the fact that it happened due to awful communication from a COMMUNICATIONS company that’s infuriating. Do better #awfulcustomerservice

  • softbabiesoobin aki ✜ ❄️🧊 (@softbabiesoobin) reported

    You have the worst customer service @ShawInfo 🙄