Shaw

Shaw Outage Report in Tilley, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Tilley, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Tilley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Tilley, Alberta 09/17/2025 16:15

September 17: Problems at Shaw

Shaw is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LallyAd LallyA (@LallyAd) reported

    @Shawhelp It stoped lagging I’m be buying a mesh that might help

  • donmartiann Don Martian (@donmartiann) reported

    @Shawhelp burnaby internet still dead i mean cmon guys its been 14 hours now this is ridiculous no other ISP is still down in the lower mainland except Shaw.

  • AxiomA87 AA87 🇨🇦🇮🇪🇩🇪 (@AxiomA87) reported

    Don’t waste time with @ShawInfo. Can’t or won’t help you with account issues. Uses your password to hand out to friends and family. In the span of 2 months I’ve had to delete over 60 Ip-Coam ****** relating to my account they could not explain or help getting rid.

  • serenitynerd serenitynerd (@serenitynerd) reported

    @Shawhelp is there a service interruption on the west side of Vancouver?

  • ResponsibleCan1 ResponsibleCanadian (@ResponsibleCan1) reported

    @Shawhelp when is the eta to restore internet service at Edmonds Burnaby?

  • asbinvancity BO$$ LADY 🪶 🇨🇦 🇺🇦 (@asbinvancity) reported

    Hey @Shawhelp how long is the wifi going to be down for in my area? It’s been down all morning! I need to do things!

  • WillyGrant ***** (@WillyGrant) reported

    @Shawhelp Oh, and when my husband cancelled the service today, we were told we’d have to pay a penalty for each month we were cancelling early. That’s not right. Your employee tells me to shut up and now we have to pay for it.

  • LallyAd LallyA (@LallyAd) reported

    @Shawhelp my internet has been badly lagging on every mw2 server I play but tech support is pretty useless and the modems that the tech give always over heat. Not acceptable Ayo @TELUSsupport when you putting down pure fibre in my area

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp Shaw had three opportunities to make this right. That’s right. I called and spoke to three different people about my ongoing issue with the service. I was offered a 14 day credit for a 36 day problem. I asked to speak to a supervisor. He told me to shut up.

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp you shouldn’t treat your customers that way. How that person is a supervisor is beyond me. He has no people skills.