Shaw

Shaw Outage Report in Tilley, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Tilley, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Tilley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Tilley, Alberta 01/21/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MissFionaR miss.fiona.r (@MissFionaR) reported

    @Shawhelp please can you help us. We have been waiting patiently. Each time I contact you you send me to your help centre or chat line and we get nowhere. They are very nice but they can’t help us. We need a crew to check the line on the road. We do not need a house call.

  • jcpollock Jennifer ******* (@jcpollock) reported

    I forgot to say, telling me “Good news. Someone is working on it” and then nothing for 12 hours?? To tell me good news. Again and zero idea of when we might get service again. @Shawhelp I expect more. Is that unreasonable for what we pay?? #FAIL #yyc

  • MissFionaR miss.fiona.r (@MissFionaR) reported

    @Shawhelp No. This is what happens every time a technician comes out. He tells us we need work done on the line. And then nothing happens. For a year. We need better service than that. How else can you help!

  • dawnacee3 Dawna Cee (@dawnacee3) reported

    @Shawhelp Your outage page is not helpful. Your agent said my area is down but it's not showing that on your web site.

  • MissFionaR miss.fiona.r (@MissFionaR) reported

    @Shawhelp we need help. It’s been a year since we were told that work needed to be done on the line, at the pole. We are still waiting. We are paying for 1 gig every month and we get about 10% of that. We have all new gear. New router as suggested by your technician.

  • StillCrazeeAATY FatEmperorsWife (@StillCrazeeAATY) reported

    @Shawhelp Shaw webmail. I have chatted with 3 techs since last Sat. when my Shaw problems started. When I reply to an email or fwd, it turns to gibberish. Today a 4th tech told me to switch to "Advanced AJAX" in Preferences. I did & it fixed. Now it's wonky again; can't fix it

  • Robleafs62 Rob (@Robleafs62) reported

    @Shawhelp Hi, we are in Kelowna. The guide has on our TV has not been shown correct channels all day. If Shaw having a guide problem? Thanks

  • mrgordos2121 gord (@mrgordos2121) reported

    @Shawhelp Hi I can not access Shaw on demand since this morning. I have rebooted my Gateway and also unplugged the Gateway. The EPG, account settings, resource download and logs uploaded are all red type in the Gateway dashboard. There was a service bulletin til 6AM MT

  • jcpollock Jennifer ******* (@jcpollock) reported

    Internet out for 12 hours. Scarboro When can we expect the service we pay for? @Shawhelp #yyc

  • AManingDng Arnold Maningding (@AManingDng) reported

    @Shawhelp Sorry for the inconvenience, we are experiencing some outage in payment as well. Do we get refund or credit for this outage?