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Shaw outages and service status in Trail, British Columbia

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Trail, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Trail come from postal codes V1R .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Trail, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Trail, British Columbia

The most recent Shaw outage reports came from the following cities: Trail.

CityProblem TypeReport Time
Trail Internet 15 days ago
Trail Wi-fi 1 month ago
Trail Internet 1 month ago

Community Discussion

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Shaw Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

  • Nate_E_man
    Nate (@Nate_E_man) reported from Fruitvale, British Columbia

    @Shawhelp eta on west Kootenay outage? It’s been out since 8:00 am

  • wrongasparagus
    Erin Frances Fisher (@wrongasparagus) reported from Rossland, British Columbia

    Hey @Shawhelp the internet is down by Trail BC, no info on your outage site. Any estimates when it will be back?

  • wrongasparagus
    Erin Frances Fisher (@wrongasparagus) reported from Rossland, British Columbia

    @shawhelp the internet near Trail BC has been down all day—can I get an estimate of repair time? Thanks!

  • wrongasparagus
    Erin Frances Fisher (@wrongasparagus) reported from Rossland, British Columbia

    Hi @Shawhelp the internet is down but your site says there's no disruptions? Trail BC

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • anelame
    Anne (@anelame) reported

    @Shawhelp need to boom an appointment with tech as phone line is down. Been on hold/queue for 2h This is madness

  • jskapin
    Jenn (@jskapin) reported

    @Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with

  • bc_2025_vision
    bc_2027 (@bc_2025_vision) reported

    @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

  • GuyBarnabe
    Guy_Barnabe (@GuyBarnabe) reported

    @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

  • TrinaMLee
    Trina M. Lee (@TrinaMLee) reported

    @Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.

  • RogersHelps
    RogersHelps (@RogersHelps) reported

    @jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp I just came home and tried these. My internet is still down.

  • kvlovely19
    Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported

    @Autumblues @Shawhelp eventually I can get thru but it does take a while I waited on hold for 15 minutes but then I gave up. decided to watch stuff I own since I can't even stream. the outage started just before noon today

  • boondocksdoc
    Quinn Mason MD (@boondocksdoc) reported

    @Shawhelp @Shawhelp unfortunately no widespread outage on your site and no alert banner in my app under my account. Trying to access troubleshooting just continues a never ending loop of selecting your device then a page that bounces back to select your device. Not user friendly.

  • sophie_everine
    Sophie (@sophie_everine) reported

    @Shawhelp when will the outage in Surrey be over!?