Shaw Outage Report in Trail, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Trail, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Shaw
Shaw is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (53%)
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TV (20%)
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Wi-fi (10%)
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E-mail (9%)
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Total Blackout (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Trail, British Columbia
Latest outage, problems and issue reports in Trail and nearby locations:
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Erin Frances Fisher
(@wrongasparagus) reported
from
Rossland, British Columbia
Hi @Shawhelp the internet is down but your site says there's no disruptions? Trail BC
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Erin Frances Fisher
(@wrongasparagus) reported
from
Rossland, British Columbia
Hey @Shawhelp the internet is down by Trail BC, no info on your outage site. Any estimates when it will be back?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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🐙Tentaskyr 🐙
(@Tentaskyr) reported
I'm so tired of fighting with @Shawhelp about internet problems. Seems to me I'm getting throttled down to nothing every evening sometimes for a few moments.. Other times like last night and tonight, for hours. All to be told there's nothing wrong. =/
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Lindsaylovesyoga26
(@yogafan26) reported
@Shawhelp So this won’t take days or weeks to fix? Cause I thought it was a fiber line that was destroyed cause of the fire?
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Evan
(@etomboulian) reported
@Shawhelp @robynks I dont think anyone, even you, considers 30 hours of outage to be "doing everything humanly possible". Like she said, joke. Get us an ETA.
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Ronda Payne (Eyben)
(@AGirlWithAPen) reported
@JoyChoquette @Shawhelp No. They have resolved nothing unfortunately Joy and they really don't care about their customers at all. I've called several times. No one can/will help and I may change providers now
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Rockets88
(@RaleighClair) reported
@Shawhelp @thyzoburt The live chat is zero help.
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Donna Caljouw
(@CaljouwDonna) reported
@Shawhelp @sodexofoodsux No update since last night at 7 pm which stated a few hours to the fix.
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Anthony Guglielmucci
(@tonygoog) reported
@Shawhelp What's the status for the outage in Langley BC yesterdays link to the update page isn't working any more.
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Nick Simard
(@nicksimard) reported
@Shawhelp is your mobile service down as well in some areas near Langley? I added data to my cell plan today because Internet was down, it worked for a bit, and then IT went down too. Why would mobile data ALSO be affected?
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Kiran
(@kbains76) reported
@Shawhelp internet service has been down since noon yesterday. I am unable to work from home. What can shaw do to help me in this situation?
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R U W E L
(@ruwel) reported
I’ve been sitting in various parking lots all day today because of the @ShawInfo outage and because @TELUS ‘ LTE network doesn’t apparently reach my house. FUN.