Shaw

Shaw Outage Report in Trail, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Trail, British Columbia 02/19/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

  • wrongasparagus Erin Frances Fisher (@wrongasparagus) reported from Rossland, British Columbia

    Hi @Shawhelp the internet is down but your site says there's no disruptions? Trail BC

  • wrongasparagus Erin Frances Fisher (@wrongasparagus) reported from Rossland, British Columbia

    @shawhelp the internet near Trail BC has been down all day—can I get an estimate of repair time? Thanks!

  • wrongasparagus Erin Frances Fisher (@wrongasparagus) reported from Rossland, British Columbia

    Hey @Shawhelp the internet is down by Trail BC, no info on your outage site. Any estimates when it will be back?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SanjaySandy Sanjay Karthikeyan (@SanjaySandy) reported

    @ShawInfo @Shawhelp Thank you for referring my account to collection while I am stuck in India and not been able to keep with piling up payments. Reached out to your agents as early as Feb 2021, they didn't help me through pandemic situation. Feeling bad as longtime customer👎

  • shelbyae Shelby Lou Who (@shelbyae) reported

    @Shawhelp So is pixelation and audio dropping is the norm for your cable service now then?

  • AngMacdonaldDC Angela Macdonald DC (@AngMacdonaldDC) reported

    @Shawhelp anything happening with outages down town Maple Ridge?

  • PeterVogel Peter Vogel (@PeterVogel) reported

    @mrkaswa @Shawhelp Keep me posted. I'm not sure if it's related but we also have continual, sporadic, brief internet outages that generally appear inconsequential, but are noticeable on Zoom etc. calls. The problem occurs on WiFi and ethernet connected machines. This has occurred over many months.

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp Because somehow it wasn't them that were the problem?

  • jkongbo154 joel kongbo (@jkongbo154) reported

    @Shawhelp any outage in surrey. Can’t access the TV.

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp @PeterVogel Hmm, same problem that support is so certain has nothing to do with Shaw's transmission of the TV signal that they are sending a tech to my house. 🤔

  • shahimasooda Masooda Shahi 🇦🇫 🇨🇦 (@shahimasooda) reported

    @Shawhelp I tried that like 10 times still nothing changes seems that network is down.

  • nockturnalguy theschoolofhardnocks (@nockturnalguy) reported

    Hey @VMediaTV, our Internet went down 3x today. Spent 40 min on hold this last time. Wound up signing up for @ShawInfo while I waited. I guess you shouldn't have cheaped out on support?

  • agreatgadsby Tammy❤ANTIFA❤Sloan (@agreatgadsby) reported

    @Shawhelp I am so pleased with my service and even more so about my bill! I am saving about $255/mth!