Shaw Outage Report in Trail, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Trail, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Trail, British Columbia
Latest outage, problems and issue reports in Trail and nearby locations:
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Erin Frances Fisher
(@wrongasparagus) reported
from
Rossland, British Columbia
Hey @Shawhelp the internet is down by Trail BC, no info on your outage site. Any estimates when it will be back?
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Erin Frances Fisher
(@wrongasparagus) reported
from
Rossland, British Columbia
Hi @Shawhelp the internet is down but your site says there's no disruptions? Trail BC
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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The Cozmo Foundation
(@CozmoFoundation) reported
@Shawhelp Will some one please get back to us.Tried calling you help line ON HOLD ANOTHER HALF HOUR AND WAITING. PLEASE SEND a PHONE NUMBER THAT SOMEONE ANSWERS.
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Vanessa
(@Noosiekins) reported
@Shawhelp Oh I got a call a week or so ago.. 'known issue", "no fix yet", but I was given credit for 2 on demand movies. Totalling $22 worth. 🙄
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Kayle Clark
(@kaclk) reported
Really pissed off at @ShawInfo right now. Even through Apple supports it, Shaw Mobile will not support an eSim transfer to a new phone for nebulous reasons that sounds like they just didn't implement it.
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The Cozmo Foundation
(@CozmoFoundation) reported
@Shawhelp For your information. Blair I will be sending a complaint to ccts and crtc these are government offices that will contact shaw cable with your lack of service.Have a good day.
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**** Ferguson 🇨🇦
(@wpgguy) reported
hey @Shawhelp - why does my internet and TV keep going down at night. Seems to only happen after 7pm been happening for about a week (My kid is getting a tab bit upset)
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jefflyoung
(@JlyoungJeff) reported
@Shawhelp Having issues with pixelation across all channels in Morinville Alberta. Not happy!
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Jasmeet Singh
(@MeetJattana) reported
@Shawhelp Hi, I applied for a new home internet connection on 17th September 2021. Technician came for installation on 18th but couldn’t complete the installation as he said a drop-out needs to be installed outside your house. But after that I’m calling shaw technical support almost
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Styx
(@LastChanceCraft) reported
@wpgguy @Shawhelp My kids keep complaining about the internet dropping them from their videogames. We called several times, @Shawhelp didn't give a ****.
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Jasmeet Singh
(@MeetJattana) reported
@Shawhelp everyday and there is no proper response, no timeline and no solution at all. I’m very frustrated as I have no internet from 10 days. I think I have made mistake of shifting to Shaw from Telus and now I need to go back to Telus
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@graciestyle
(@graciestyle2) reported
So @shaw was supposed to be here today after the last tech & customer service rep lied and/or didn't read my file. This now day 5 with no apology or remorse. @Shawhelp #bcpoli but they'll invoice me ugh