Shaw

Shaw Outage Report in Trail, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Trail, British Columbia 12/08/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

  • wrongasparagus Erin Frances Fisher (@wrongasparagus) reported from Rossland, British Columbia

    Hey @Shawhelp the internet is down by Trail BC, no info on your outage site. Any estimates when it will be back?

  • wrongasparagus Erin Frances Fisher (@wrongasparagus) reported from Rossland, British Columbia

    Hi @Shawhelp the internet is down but your site says there's no disruptions? Trail BC

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Grunstang Grunstang (@Grunstang) reported

    @Shawhelp Is the Internet down? Nothing for over an hour.

  • Plotnikon Kodalith (@Plotnikon) reported

    @JimTSF @Shawhelp Oh heck yes. I renewed my plan. And it took 5 attempts for them to actually get the new modem to me. Its a total crap show with them

  • TAnolan28 Terri-Ann Nolan (@TAnolan28) reported

    @Shawhelp is there a current outage in Calgary SW our internet just cut out. Have not done a reset yet.

  • JimTSF Jim Lapage (@JimTSF) reported

    @Shawhelp You've earned the expletive and the prospective families can ******* deal with it. Been chatting with your reps for 2hrs. Their troubleshooting steps brought me from inconsistent internet to no internet and I now have to explain to my employer why I can't login to work tomorrow.

  • miko144 Mike Johnston (@miko144) reported

    @Shawhelp My internet just went down here in Coalhurst.

  • RockiesRanger Andy (@RockiesRanger) reported

    @Shawhelp Thanks, but the problem is with my device protection provider, the one that you sell and I pay you for, but you can't help with when there's a problem.

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    I spend almost two hours on the phone with you @Shawhelp trying to get this fixed. You transfer me four times to different people. No one fixes the issue and then you hang up on me. You need to work on your customer service.

  • cindylouywg Cindy (@cindylouywg) reported

    @Shawhelp Thanks! My husband is now actually chatting online with tech support 🤞🏻Fingers crossed.

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp You’ve had several opportunities today to fix the issue and credit me. Will this call be any different?

  • dougy200 Doug Hyde (@dougy200) reported

    @Shawhelp Good evening. Shaw is currently down in South Surrey BC and I am unable to find out an estimate when service might be resumed. Can you offer any advice? Thanks.