Shaw Outage Report in Trail, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Trail, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Trail, British Columbia
The most recent Shaw outage reports came from the following cities: Trail.
| City | Problem Type | Report Time |
|---|---|---|
 Trail |
Internet | |
| Trail |
Internet | |
| Trail |
Internet | |
| Rossland |
Wi-fi | |
| Trail |
Internet | |
| Trail |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Trail, British Columbia
Latest outage, problems and issue reports in Trail and nearby locations:
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Erin Frances Fisher
(@wrongasparagus) reported
from
Rossland, British Columbia
@shawhelp the internet near Trail BC has been down all day—can I get an estimate of repair time? Thanks!
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Nate
(@Nate_E_man) reported
from
Fruitvale, British Columbia
@Shawhelp eta on west Kootenay outage? It’s been out since 8:00 am
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Erin Frances Fisher
(@wrongasparagus) reported
from
Rossland, British Columbia
Hey @Shawhelp the internet is down by Trail BC, no info on your outage site. Any estimates when it will be back?
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Erin Frances Fisher
(@wrongasparagus) reported
from
Rossland, British Columbia
Hi @Shawhelp the internet is down but your site says there's no disruptions? Trail BC
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Laura
(@laurac131) reported
@Shawhelp is there a problem with internet service in St. Albert? All my neighbors appear to be down as well.
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Schnuppy
(@Schnuppy6) reported
@ShawInfo Visited Guildford Mall Shaw office to inquire about service interruption, and notice the manager working with his pants zipper down. This was also noticed by a female customer. So unprofessional, and when I brought it to his attention he ignored me and continued.
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mike blackmon
(@MikeyBlackmon) reported
from
Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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Jeremy Cockerill
(@JeremyCockeril3) reported
Is our house the only one who's Shaw Cable service sucks? Wow our cable and internet is horrible. Switching to Bell first chance I get. Just never gets resolved with Shaw. Continues to suck @Shawhelp
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Craig Fenton
(@CFenton20) reported
@Shawhelp He contacted via social media was told to call he called they said we can't give you this information and then was proceeded to be told that he has to pay $280 to cancel.
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Truth Hurts
(@TruthHu95402952) reported
@Shawhelp My Telus phone and internet were working fine. I’ve had both services for the better part of a decade and only Shaw has let me down. This last outage was the longest, 24 hours. I’m now considering switching my TVs over to Telus after getting a $550 bill in error.
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West Strong
(@krf248nm) reported
@ShawInfo As a long-term customer, I got over-charged after cancellation plus a threatening letter to pass it to a collection agency. Your custom service is as bad as Telus 20 years ago. People, if Shaw was good before, try not to deal with them now.
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𝔤𝔬𝔯𝔡𝔷𝔦𝔩𝔩𝔞
(@akaGordyn) reported
. @Shawhelp your wifi sucks 👍
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Jcquantum
(@jcquantum) reported
@Shawhelp To protect myself and others if in case, if at all. But all I was met with is rude COVID rejection without even seeing what I was there for. So, am I just to take this rudeness and feel customer appreciation? I'm sure all employees of Shaw is good with that right? Ok for you?
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Priti Obhrai-Martin
(@pritimama) reported
@TELUSsupport once again your customer support call back hung up on me without connecting me to a real person. Would really like a real person to call back soon otherwise the next person I speak to is @Shawhelp