Shaw outages and service status in Trail, British Columbia
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Trail, including 0 direct reports.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Trail, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Trail, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Shaw Issues Reports Near Trail, British Columbia
Latest outage, problems and issue reports in Trail and nearby locations:
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Erin Frances Fisher (@wrongasparagus) reported from Rossland, British ColumbiaHi @Shawhelp the internet is down but your site says there's no disruptions? Trail BC
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Nate (@Nate_E_man) reported from Fruitvale, British Columbia@Shawhelp eta on west Kootenay outage? It’s been out since 8:00 am
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Erin Frances Fisher (@wrongasparagus) reported from Rossland, British ColumbiaHey @Shawhelp the internet is down by Trail BC, no info on your outage site. Any estimates when it will be back?
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Erin Frances Fisher (@wrongasparagus) reported from Rossland, British Columbia@shawhelp the internet near Trail BC has been down all day—can I get an estimate of repair time? Thanks!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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bc_2027 (@bc_2030_vision) reported@Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.
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Gerrit Heikamp (@gerrit_heikamp) reported@Shawhelp A technician was here because of the poor signal that we have. He replaced the router and indicated that all is well. We still have a poor signal causing poor television reception.
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Faulty (@Line_Fault) reported@Shawhelp my packet loss is 50% 7.8Mbps down! Screaming fast. Chat said it's too busy to help me... literally. Standard every 6 ish month problem
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Ron McNeil (@DzynrRon) reported@Rogers @Shawhelp Why does your crap router keep thinking its in Calgary ???, PITA effin hassle as google, etc think I am in that **** hole town instead of Cobble Hill, BC VANCOUVER ISLAND ... No matter the device in our home it thinks it is Calgary, PROGRAM BETTER...
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RogersHelps (@RogersHelps) reported@jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric
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TC-VAN (@RageGeist) reported@Shawhelp Yes I am still without service
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Heldy (@HeldyCarvalho) reported@Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp It shouldn’t be a persistent problem to have wifi outages everyday. It’s becoming too much of a problem when I’m covering the cost of a service you provide for over $100 a month.
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Vanessa (@Noosiekins) reported@Shawhelp You have NO IDEA how inconvenient it is, especially when you are in the middle of transferring between flights and hotels and your email is down.
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j a (Puffin) (@P_u_f_f_i_n_) reported@Shawhelp bonus points that i got a call trying to sell me a new plan with you guys 5 minutes ago, but i can't get you to come out and do the customer support required for my internet to work.