Shaw outages and service status in Trail, British Columbia

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Trail, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

• 
  Erin Frances Fisher (@wrongasparagus) reported 8 minutes ago from Rossland, British Columbia

  @shawhelp the internet near Trail BC has been down all day—can I get an estimate of repair time? Thanks!

• 
  Erin Frances Fisher (@wrongasparagus) reported 21 minutes ago from Rossland, British Columbia

  Hey @Shawhelp the internet is down by Trail BC, no info on your outage site. Any estimates when it will be back?

• 
  Nate (@Nate_E_man) reported 43 minutes ago from Fruitvale, British Columbia

  @Shawhelp eta on west Kootenay outage? It’s been out since 8:00 am

• 
  Erin Frances Fisher (@wrongasparagus) reported 48 minutes ago from Rossland, British Columbia

  Hi @Shawhelp the internet is down but your site says there's no disruptions? Trail BC

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan Mason (@masonstcc) reported 1 minute ago

  @shaw @shawhelp So literally nothing is working properly. Service is terrible at best. Not sure this post will even go thru. I pay lots per month and need way better service.

• 
  🇨🇦 Fans of the Wpg Jets 🇨🇦 🏒🇺🇦 (@FansoftheJets) reported 5 minutes ago

  @Shawhelp My email is out for the 3rd time in a week. I can not log into webmail OR my account. I pay you a small fortune for service and all I get his problems

• 
  R@X (@RiseN_Guard) reported 6 minutes ago

  @ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!

• 
  Budman (@Uncle_Jed_1) reported 6 minutes ago

  @RogersHelps @Rogers @Shawinfo August 2026... and they're still playing the wrong version!!! On top of that Canadians couldn't watch the Hlinka Gretzky Cup Gold Medal Hockey Game on Saturday without buying a special package, regular cable didn't carry it! How pathetic is that! And channel 159 still SUCKS!!!

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 7 minutes ago

  @Shawhelp I just came home and tried these. My internet is still down.

• 
  Dave (@Danrek77) reported 13 minutes ago

  @Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service

• 
  Sanjeev Lal (@Sanjeev_Lal72) reported 13 minutes ago

  @Rogers @ShawInfo can we please get proper service no sound and glitchy feed for #mnf @CTV This is becoming a frequent issue last time Canucks game?

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 13 minutes ago

  @Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡

• 
  Dave (@Danrek77) reported 19 minutes ago

  @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 22 minutes ago

  @Shawhelp is there an outage in Calgary? I've got no TV and internet i think is down too. I've unplugged both modem and cable box, plugged back in and nothing