Shaw Outage Report in Trail, British Columbia
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Trail, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (63%)
-
TV (13%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (6%)
-
Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Trail, British Columbia
Latest outage, problems and issue reports in Trail and nearby locations:
-
Erin Frances Fisher
(@wrongasparagus) reported
from
Rossland, British Columbia
@shawhelp the internet near Trail BC has been down all day—can I get an estimate of repair time? Thanks!
-
Erin Frances Fisher
(@wrongasparagus) reported
from
Rossland, British Columbia
Hi @Shawhelp the internet is down but your site says there's no disruptions? Trail BC
-
Erin Frances Fisher
(@wrongasparagus) reported
from
Rossland, British Columbia
Hey @Shawhelp the internet is down by Trail BC, no info on your outage site. Any estimates when it will be back?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
JSteblyk
(@JSteblyk) reported
@Shawhelp Its been a month now and I still can't believe I'm paying more money for slower service. I would have sent this sooner but it took forever just to load a mobile twitter page on a brand new phone while standing right beside the modem. How is that even possible?
-
mike blackmon
(@MikeyBlackmon) reported
from
Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
-
jfkinpark
(@jfkinpark) reported
@Shawhelp @shaw.ca sent me email to contact them about my plan. on hold on phone still 1 hour 45 mins. live chat - same. Been with them for many, many years. worst customer ever - and they want me to add my cell?
-
Mathew Dodds
(@mathewdodds) reported
@Shawhelp my internet do be down rn in Surrey AGAAAAIN
-
Priti Obhrai-Martin
(@pritimama) reported
@TELUSsupport once again your customer support call back hung up on me without connecting me to a real person. Would really like a real person to call back soon otherwise the next person I speak to is @Shawhelp
-
Tim Saunders
(@TSaunders76) reported
@Shawhelp Can you please advise on how I can request service to my internet???
-
Shane! Come back!
(@peterlprete) reported
@Shawhelp only 55 minutes on hold today, keep up the great customer service....NOT
-
JSteblyk
(@JSteblyk) reported
@Shawhelp it's been a month and u still can't behoove I'm now paying more money for slower service. I would have tweeted sooner but it took forever to load a mobile twitter page on a brand new phone while standing beside my modem. How is that even possible?
-
Shane! Come back!
(@peterlprete) reported
@Shawhelp WTF, you ask for DM, but it stops there? How about some help now?
-
Schnuppy
(@Schnuppy6) reported
@ShawInfo Visited Guildford Mall Shaw office to inquire about service interruption, and notice the manager working with his pants zipper down. This was also noticed by a female customer. So unprofessional, and when I brought it to his attention he ignored me and continued.