Shaw Outage Report in Trail, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Trail, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at Shaw
Shaw is having issues since 02:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Trail, British Columbia
The most recent Shaw outage reports came from the following cities: Trail.
| City | Problem Type | Report Time |
|---|---|---|
 Trail |
Internet | |
| Trail |
Internet | |
| Trail |
Internet | |
| Rossland |
Wi-fi | |
| Trail |
Internet | |
| Trail |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Trail, British Columbia
Latest outage, problems and issue reports in Trail and nearby locations:
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Erin Frances Fisher
(@wrongasparagus) reported
from
Rossland, British Columbia
Hi @Shawhelp the internet is down but your site says there's no disruptions? Trail BC
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Erin Frances Fisher
(@wrongasparagus) reported
from
Rossland, British Columbia
Hey @Shawhelp the internet is down by Trail BC, no info on your outage site. Any estimates when it will be back?
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Erin Frances Fisher
(@wrongasparagus) reported
from
Rossland, British Columbia
@shawhelp the internet near Trail BC has been down all day—can I get an estimate of repair time? Thanks!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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BRDS TWEETN 🐦🐦🎵🎵
(@brettness37) reported
@BrowntoBure @TELUSsupport @Shawhelp I had major customer support issues with Shaw, switched to Telus for 10x the speed, 1/2 the price and no issues. Shaw sent me to collections for $26, 2 days after I paid the bill, within a month of closing the account. They suck sewer pipe.
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Chin
(@doublechin515) reported
@ShawInfo I called your support line today hoping to receive some help with my move later this month and was put on hold for over TWO hours before I had to hang up because my battery was about to die... Please advise on how to mitigate this situation as it’s totally unacceptable!
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Jeremy Cockerill
(@JeremyCockeril3) reported
Is our house the only one who's Shaw Cable service sucks? Wow our cable and internet is horrible. Switching to Bell first chance I get. Just never gets resolved with Shaw. Continues to suck @Shawhelp
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Shane! Come back!
(@peterlprete) reported
@Shawhelp what a load of crap.......help? support? 55 min. on hold, that is not help or support, that is an insult.
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jfkinpark
(@jfkinpark) reported
@Shawhelp @shaw.ca sent me email to contact them about my plan. on hold on phone still 1 hour 45 mins. live chat - same. Been with them for many, many years. worst customer ever - and they want me to add my cell?
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JSteblyk
(@JSteblyk) reported
@Shawhelp it's been a month and u still can't behoove I'm now paying more money for slower service. I would have tweeted sooner but it took forever to load a mobile twitter page on a brand new phone while standing beside my modem. How is that even possible?
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Laura
(@laurac131) reported
@Shawhelp is there a problem with internet service in St. Albert? All my neighbors appear to be down as well.
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Gail Granger
(@gailgranger) reported
@Shawhelp Please call me at 2044877310. Problems with connectivity between my Shaw internet and mobile phone.
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Shane! Come back!
(@peterlprete) reported
@Shawhelp WTF, you ask for DM, but it stops there? How about some help now?
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Shane! Come back!
(@peterlprete) reported
@Shawhelp only 55 minutes on hold today, keep up the great customer service....NOT