Shaw

Shaw Outage Report in Trail, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Trail, British Columbia 12/05/2025 14:40

December 05: Problems at Shaw

Shaw is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

  • wrongasparagus Erin Frances Fisher (@wrongasparagus) reported from Rossland, British Columbia

    Hi @Shawhelp the internet is down but your site says there's no disruptions? Trail BC

  • wrongasparagus Erin Frances Fisher (@wrongasparagus) reported from Rossland, British Columbia

    Hey @Shawhelp the internet is down by Trail BC, no info on your outage site. Any estimates when it will be back?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • wreckedrokstar Justin (@wreckedrokstar) reported

    @Shawhelp what's an era on the internet outage in west Winnipeg been like 10 hours and nothing on your webpage

  • AlbertBrownJr Albert Brown (@AlbertBrownJr) reported

    I really wish @TELUS would get their act together and actually provide usable service in my neighbourhood. Instead I’m stuck with @Shawhelp who appear to be incompetent.

  • rivercitybum (((Bob))) (@rivercitybum) reported

    @MattCundill @Shawhelp The major US networks (ABC NBC CBS FOX). This has been an issue for some time. I had been told previously they wouldn’t license streaming in Canada and was hoping Shaw could tell me if any progress had been made.

  • Hunney143 Hunney (@Hunney143) reported

    @Shawhelp Hi support! Shaw has been down in Millwoods for 2 hours. Any ETA on getting things back?

  • stickers66 Matt Lorenzi (@stickers66) reported

    @Shawhelp I can understand outages, but 3+ hours down and nothing on your outages page. Would be be nice to get updates.

  • hsreina 本当シャドウれいな (@hsreina) reported

    @Shawhelp can't help to transfer ESIM to ESIM. @TELUS any solution?

  • CountryMusicEmo EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    Hey does any one have @Rogers home internet in Western Canada ? @TELUSsupport sucks so bad I need to change Or how about @Shawhelp

  • Hardy101error Hardy (@Hardy101error) reported

    @Shawhelp Internet outage three days in a row in Saskatoon East. Its getting frustrating now.

  • Stephen51413 Stephen Solomonson (@Stephen51413) reported

    @ShawInfo @Shawhelp Forcing a reboot of television boxes every day is a cheap security hack that needs to be fixed because it is interrupting television viewing. Reboot on power down. And get rid of OSD timeouts (press 'exit' to exit), and redundant notifications about batteries.

  • mgoody01 Michael Gudmandson (@mgoody01) reported

    @Shawhelp internet has gone out 7 times in 30 minutes… just another day of great service from you.