Shaw Outage Report in Trail, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Trail, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Trail, British Columbia
Latest outage, problems and issue reports in Trail and nearby locations:
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Erin Frances Fisher
(@wrongasparagus) reported
from
Rossland, British Columbia
@shawhelp the internet near Trail BC has been down all day—can I get an estimate of repair time? Thanks!
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Erin Frances Fisher
(@wrongasparagus) reported
from
Rossland, British Columbia
Hey @Shawhelp the internet is down by Trail BC, no info on your outage site. Any estimates when it will be back?
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Erin Frances Fisher
(@wrongasparagus) reported
from
Rossland, British Columbia
Hi @Shawhelp the internet is down but your site says there's no disruptions? Trail BC
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Vanessa Raven
(@vanessaravenn) reported
@matpVI @Shawhelp At my moms house! My house does have a branch on it, but she’s still doesn’t have power and the tree that fell ripped the wires out of her house (she lives off hammond bay & has crappy cell service)
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MatrX Drummer
(@Drummerfy) reported
@Shawhelp I’m bout to block you guys for this last years dumpster fire of service
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Viperz | ZULU VIPER NOMAD
(@viperz1182) reported
@ShawInfo fix your ******* network it’s been a week with having no tv and ******* internet spikes every ******* hour either that or pay for my damn bill since y’all wanna charge so much for ****** internet and tv
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Rebecca Chau
(@Rebeccachau) reported
@Shawhelp Our neighborhood has been without service for over 24 hours. Website tells us to check to Hydro outage for updates - but we all have power! #poorcustomerservice
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Titansandyotes
(@titansandyotes) reported
@Shawhelp I haven't been able to log I to my account in months. I'm currently getting 230kps when I'm paying for Fibre optic, 38 minute hold time and your sms service doesn't work? How does one get tech support
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*****
(@WillyGrant) reported
@Shawhelp Oh, and when my husband cancelled the service today, we were told we’d have to pay a penalty for each month we were cancelling early. That’s not right. Your employee tells me to shut up and now we have to pay for it.
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PUNXKevin
(@YoungSandwich89) reported
@Shawhelp I don’t know the account details, my brother handles all that. But, like I said, was completely fine yesterday. To waking up today to it being garbage today.
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YM Wicca
(@YM_Blackrose) reported
@Shawhelp I understand, what does @bchydro have to do with internet being down in Coquitlam? My power came back on early Saturday morning. It has been 2 days snd still no internet. What is going on???
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Don Martian
(@donmartiann) reported
@Shawhelp yeah okay its been a almost two days... Been patient enough. My neighbors have Telus and someone else has Bell they still have internet. Im cancelling and anyone else who’s affected I suggest you do the same. Worst customer service can’t even speak to an operator on the phone
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pavandeep kooner
(@Pavandeepkk) reported
@Shawhelp @Rebeccachau I have the same problem. Electricity did not go out but Shaw internet have been down 30 hours. What’s the expected wait?