Shaw outages and service status in Trail, British Columbia
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Trail, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Trail come from postal codes V1R .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Trail, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Trail, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Trail, British Columbia
The most recent Shaw outage reports came from the following cities: Trail.
| City | Problem Type | Report Time |
|---|---|---|
 Trail
|
Internet | 17 days ago |
|
Trail
|
Wi-fi | 1 month ago |
|
Trail
|
Internet | 1 month ago |
Community Discussion
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Shaw Issues Reports Near Trail, British Columbia
Latest outage, problems and issue reports in Trail and nearby locations:
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Nate (@Nate_E_man) reported from Fruitvale, British Columbia@Shawhelp eta on west Kootenay outage? It’s been out since 8:00 am
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Erin Frances Fisher (@wrongasparagus) reported from Rossland, British Columbia@shawhelp the internet near Trail BC has been down all day—can I get an estimate of repair time? Thanks!
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Erin Frances Fisher (@wrongasparagus) reported from Rossland, British ColumbiaHi @Shawhelp the internet is down but your site says there's no disruptions? Trail BC
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Erin Frances Fisher (@wrongasparagus) reported from Rossland, British ColumbiaHey @Shawhelp the internet is down by Trail BC, no info on your outage site. Any estimates when it will be back?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Lori Bird (@lorianebird) reported@sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!
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b ☾ (@brandobrennan) reported@Shawhelp I’ve called 2x today for customer support and after 2 hours on hold, the call goes dead (both times). I need help??
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O.A (@dae_j01) reported@Shawhelp today is the third day I have been trying to contact your technical support and it is heartbreaking. On one of those days I waited on the call for over 5 hours and no one answered. Can someone reach out to me please? Thank you.
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Bella Bee (@SmileyYYC) reported@Shawhelp you’re kidding??????? Connection issues NOW????? $300 a month and you’re ***!!!!!
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Dave (@Danrek77) reported@Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
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Don T Beakunt (@truebusterflash) reported@Shawhelp I messaged you days ago without a response. Your app also won’t work so attempting to chat with tech support is not an option and now I’ve been on hold for 40min. Your sales calling to lock me in again is poor timing considering the current issues.
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OC_2030 (@oc_2030_vision) reported@Shawhelp Shaw used to have a wonderful feature on phone calls that gave us an estimate of our wait time and also allowed us to get a callback. WE REALLY miss this. Shaw (Calgary White Cowboy hats) seemed to be more 'customer focused' than Rogers (3 piece business suits) take care.
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bc_2027 (@bc_2030_vision) reported@Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.
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Bella Bee (@SmileyYYC) reported@Shawhelp internet down #NW