Shaw Outage Report in Trail, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Trail, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Trail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (67%)
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Wi-fi (10%)
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TV (9%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Trail, British Columbia
The most recent Shaw outage reports came from the following cities: Trail.
| City | Problem Type | Report Time |
|---|---|---|
 Trail |
Internet | |
| Trail |
Internet | |
| Rossland |
Wi-fi | |
| Trail |
Internet | |
| Trail |
TV | |
| Rossland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Trail, British Columbia
Latest outage, problems and issue reports in Trail and nearby locations:
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Erin Frances Fisher
(@wrongasparagus) reported
from
Rossland, British Columbia
Hey @Shawhelp the internet is down by Trail BC, no info on your outage site. Any estimates when it will be back?
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Erin Frances Fisher
(@wrongasparagus) reported
from
Rossland, British Columbia
Hi @Shawhelp the internet is down but your site says there's no disruptions? Trail BC
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jasmine Kaur G
(@jgarcha) reported
The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!
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🌼🍄Shelby Lou Who🍄🌼
(@shelbyae) reported
I love when @Shawhelp has random outages before their scheduled maintenance outages. But since I’m not technically a Roger’s customer, their customer service can’t help/notify of the outage 🙄
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b ☾
(@brandobrennan) reported
@Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe I’ll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.
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b ☾
(@brandobrennan) reported
@Shawhelp being on hold for 3 hours so far is quite ridiculous (2 days in a row now). At this point i’m about to dispute charges w my bank. Why is your customer service impossible to contact?
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We Talk Wrestling
(@WeTalkWrestling) reported
@Shawhelp No but your website now says a hydro issue is causing it as of 8:55
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Vanessa
(@Noosiekins) reported
@Shawhelp We ended up setting up email forwarding, but I don't know if everything is forwarded. It's terrible because I am already using an E-sim so I changed all my 2 factor authentication to email...and well now my email is up in the air. Also it's only incoming that's blocked.
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b ☾
(@brandobrennan) reported
@Shawhelp I’ve called 2x today for customer support and after 2 hours on hold, the call goes dead (both times). I need help??
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Vanessa
(@Noosiekins) reported
@Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!
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bc_2025
(@bc_2025_vision) reported
.@Shawhelp is #Shaw help gone ...
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Lindsay I.R Wiebe
(@LindsayWiebeRD) reported
@Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.