Shaw outages and service status in Trail, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw generated 0 outage signals in the last 24 hours around Trail, including 0 direct reports.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Trail, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Trail, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 8, 6:00 PM EDT	0	0
Apr 8, 6:20 PM EDT	0	0
Apr 8, 6:40 PM EDT	0	0
Apr 8, 7:00 PM EDT	0	0
Apr 8, 7:20 PM EDT	0	0
Apr 8, 7:40 PM EDT	0	0
Apr 8, 8:00 PM EDT	0	0
Apr 8, 8:20 PM EDT	0	0
Apr 8, 8:40 PM EDT	0	0
Apr 8, 9:00 PM EDT	0	0
Apr 8, 9:20 PM EDT	0	0
Apr 8, 9:40 PM EDT	0	0
Apr 8, 10:00 PM EDT	0	0
Apr 8, 10:20 PM EDT	0	0
Apr 8, 10:40 PM EDT	0	0
Apr 8, 11:00 PM EDT	0	0
Apr 8, 11:20 PM EDT	0	0
Apr 8, 11:40 PM EDT	0	0
Apr 9, 12:00 AM EDT	0	0
Apr 9, 12:20 AM EDT	0	0
Apr 9, 12:40 AM EDT	0	0
Apr 9, 1:00 AM EDT	0	0
Apr 9, 1:20 AM EDT	0	0
Apr 9, 1:40 AM EDT	0	0
Apr 9, 2:00 AM EDT	0	0
Apr 9, 2:20 AM EDT	0	0
Apr 9, 2:40 AM EDT	0	0
Apr 9, 3:00 AM EDT	0	0
Apr 9, 3:20 AM EDT	0	0
Apr 9, 3:40 AM EDT	0	0
Apr 9, 4:00 AM EDT	0	0
Apr 9, 4:20 AM EDT	0	0
Apr 9, 4:40 AM EDT	0	0
Apr 9, 5:00 AM EDT	0	0
Apr 9, 5:20 AM EDT	0	0
Apr 9, 5:40 AM EDT	0	0
Apr 9, 6:00 AM EDT	0	0
Apr 9, 6:20 AM EDT	0	0
Apr 9, 6:40 AM EDT	0	0
Apr 9, 7:00 AM EDT	0	0
Apr 9, 7:20 AM EDT	0	0
Apr 9, 7:40 AM EDT	0	0
Apr 9, 8:00 AM EDT	0	0
Apr 9, 8:20 AM EDT	0	0
Apr 9, 8:40 AM EDT	0	0
Apr 9, 9:00 AM EDT	0	0
Apr 9, 9:20 AM EDT	0	0
Apr 9, 9:40 AM EDT	0	0
Apr 9, 10:00 AM EDT	0	0
Apr 9, 10:20 AM EDT	0	0
Apr 9, 10:40 AM EDT	0	0
Apr 9, 11:00 AM EDT	0	0
Apr 9, 11:20 AM EDT	0	0
Apr 9, 11:40 AM EDT	0	0
Apr 9, 12:00 PM EDT	0	0
Apr 9, 12:20 PM EDT	0	0
Apr 9, 12:40 PM EDT	0	0
Apr 9, 1:00 PM EDT	0	0
Apr 9, 1:20 PM EDT	0	0
Apr 9, 1:40 PM EDT	0	0
Apr 9, 2:00 PM EDT	0	0
Apr 9, 2:20 PM EDT	0	0
Apr 9, 2:40 PM EDT	0	0
Apr 9, 3:00 PM EDT	0	0
Apr 9, 3:20 PM EDT	0	0
Apr 9, 3:40 PM EDT	0	0
Apr 9, 4:00 PM EDT	0	0
Apr 9, 4:20 PM EDT	0	0
Apr 9, 4:40 PM EDT	0	0
Apr 9, 5:00 PM EDT	0	0
Apr 9, 5:20 PM EDT	0	0
Apr 9, 5:40 PM EDT	0	0
Apr 9, 6:00 PM EDT	0	0

April 9: Problems at Shaw

Shaw is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Trail, British Columbia

Latest outage, problems and issue reports in Trail and nearby locations:

Nate (@Nate_E_man) reported 3 minutes ago from Fruitvale, British Columbia
@Shawhelp eta on west Kootenay outage? It’s been out since 8:00 am
Erin Frances Fisher (@wrongasparagus) reported 8 minutes ago from Rossland, British Columbia
Hi @Shawhelp the internet is down but your site says there's no disruptions? Trail BC
Erin Frances Fisher (@wrongasparagus) reported 9 minutes ago from Rossland, British Columbia
@shawhelp the internet near Trail BC has been down all day—can I get an estimate of repair time? Thanks!
Erin Frances Fisher (@wrongasparagus) reported 17 minutes ago from Rossland, British Columbia
Hey @Shawhelp the internet is down by Trail BC, no info on your outage site. Any estimates when it will be back?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Sanjeev Lal (@Sanjeev_Lal72) reported 5 minutes ago
@Rogers @ShawInfo can we please get proper service no sound and glitchy feed for #mnf @CTV This is becoming a frequent issue last time Canucks game?
indie⁷ slow (@chmpnremix) reported 5 minutes ago
@thedjkav @Shawhelp @ShawInfo this makes me feel better about my wait time today (unfortunately I had to hang up to get ready for work)
TC-VAN (@RageGeist) reported 6 minutes ago
@Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?
DJ Phoenix (@DJPh03NiX) reported 9 minutes ago
@Shawhelp This is just for my internet. It shows my account number but all other info brings up errors saying it can’t be retrieved with a retry option that doesn’t do anything. Not sure if there’s work being done on the backend or a server issue but it’s making it impossible to pay online.
bc_2027 (@bc_2025_vision) reported 11 minutes ago
@Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.
Dani 🇨🇦 🕊️📿🇻🇦 (@Dani_NFLfan) reported 18 minutes ago
@Shawhelp every week for like the last year since switching to Rogers, our tv cuts out lforcing us to plug and unplug the little black box & plug it in. It doesn’t happen with our downstairs tv. We also lose the sound and the way to fix it is to rewind and then ff.
Gail Eckert (@gaileckert) reported 20 minutes ago
@Shawhelp reporting outage in River heights. Please advise status
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 21 minutes ago
@Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.
southpaw (@southpaws05) reported 22 minutes ago
@Shawhelp is there an outage in Strathmore, AB for Rogers / Shaw internet service? What is the estimated time for a fix? Your outage map says no problems.
RogersHelps (@RogersHelps) reported 23 minutes ago
@jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric