Shaw outages and service status in Rossland, British Columbia

Problems in the last 24 hours in Rossland, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Rossland, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Rossland, British Columbia

Latest outage, problems and issue reports in Rossland and nearby locations:

• 
  Nate (@Nate_E_man) reported 6 minutes ago from Fruitvale, British Columbia

  @Shawhelp eta on west Kootenay outage? It’s been out since 8:00 am

• 
  Erin Frances Fisher (@wrongasparagus) reported 22 minutes ago from Rossland, British Columbia

  Hi @Shawhelp the internet is down but your site says there's no disruptions? Trail BC

• 
  Erin Frances Fisher (@wrongasparagus) reported 29 minutes ago from Rossland, British Columbia

  Hey @Shawhelp the internet is down by Trail BC, no info on your outage site. Any estimates when it will be back?

• 
  Erin Frances Fisher (@wrongasparagus) reported 48 minutes ago from Rossland, British Columbia

  @shawhelp the internet near Trail BC has been down all day—can I get an estimate of repair time? Thanks!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave (@Danrek77) reported 8 minutes ago

  @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

• 
  Guy_Barnabe (@GuyBarnabe) reported 10 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Lori Bird (@lorianebird) reported 13 minutes ago

  @sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!

• 
  Nova (@AeliusYar) reported 14 minutes ago

  @Shawhelp is there an internet outage in douglasedale Calgary right now?

• 
  rc edwards (@f1redwards) reported 16 minutes ago

  @Shawhelp Why is it always a struggle to connect to Tubi? Yes, I have unplugged and restarted my box multiple times and it rarely connects. I’m paying for the service I expected it to work. If not, I expect a discount on my bill this month because this is ridiculous.

• 
  Alan (@aches63) reported 19 minutes ago

  @Shawhelp Hi, our cable has been offline all day. Get a "No Content" message window. We hear others have the same issue here in west Calgary. Have done the unplug/wait 30 seconds/plug back in with no resolution. A tech reset the box too. Is there something going on??

• 
  DeeJayCee (@DJcraw4d) reported 21 minutes ago

  @Shawhelp is internet and cable currently down in south surrey and Whiterock?

• 
  nobody.hky (@nobodyhky) reported 21 minutes ago

  Another outage @Shawhelp. Third today and second full, long outage in just over a week. Open ticket but no communication to customers on their website for any of it.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 25 minutes ago

  Well, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.

• 
  ️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported 30 minutes ago

  @ShawInfo @Rogers Things got worse. Especially your customer service.