Shaw outages and service status in Rossland, British Columbia

Problems in the last 24 hours in Rossland, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Rossland, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Rossland, British Columbia

Latest outage, problems and issue reports in Rossland and nearby locations:

• 
  Erin Frances Fisher (@wrongasparagus) reported 4 minutes ago from Rossland, British Columbia

  Hey @Shawhelp the internet is down by Trail BC, no info on your outage site. Any estimates when it will be back?

• 
  Nate (@Nate_E_man) reported 21 minutes ago from Fruitvale, British Columbia

  @Shawhelp eta on west Kootenay outage? It’s been out since 8:00 am

• 
  Erin Frances Fisher (@wrongasparagus) reported 46 minutes ago from Rossland, British Columbia

  Hi @Shawhelp the internet is down but your site says there's no disruptions? Trail BC

• 
  Erin Frances Fisher (@wrongasparagus) reported 58 minutes ago from Rossland, British Columbia

  @shawhelp the internet near Trail BC has been down all day—can I get an estimate of repair time? Thanks!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave (@Danrek77) reported 4 minutes ago

  @Shawhelp Like, I really had no reason to upgrade from 1 gigabit to 2 and this “delivery experience” and the subsequent support “experience” has me kind of convinced to just keep what I had and unwind the upgrade.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 5 minutes ago

  @Shawhelp I just came home and tried these. My internet is still down.

• 
  Vanessa (@Noosiekins) reported 5 minutes ago

  Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?

• 
  ️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported 7 minutes ago

  @ShawInfo @Rogers Things got worse. Especially your customer service.

• 
  Trina M. Lee (@TrinaMLee) reported 14 minutes ago

  @Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.

• 
  D (@superdaddoo) reported 18 minutes ago

  PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.

• 
  Matthew Johnson (@McJohnson922) reported 19 minutes ago

  @Shawhelp I did already, Sunday night when it was at its worst. The tech was... less than helpful. Lecturing me about my passphrase because I thought I forgot it, only offering the bare minimum in advice, stuff I already knew how to do...

• 
  Jasmine Kaur G (@jgarcha) reported 21 minutes ago

  The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!

• 
  Ugabug (@MaryPChipman) reported 21 minutes ago

  @Shawhelp It's ONLY the TV box. I go on the apps on my TV & watch no problem. Our Internet is strong everywhere.

• 
  Jason Silver (@Da_Big_Dogg) reported 22 minutes ago

  @Shawhelp what’s going on with your tv today??? My PVR recording keeps crashing, I’ve restarted and did a system refresh and still it’s an issue? Live tv is freezing. What gives????