Shaw outages and service status in Rossland, British Columbia

Problems in the last 24 hours in Rossland, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Rossland, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Rossland, British Columbia

Latest outage, problems and issue reports in Rossland and nearby locations:

• 
  Erin Frances Fisher (@wrongasparagus) reported 12 seconds ago from Rossland, British Columbia

  Hey @Shawhelp the internet is down by Trail BC, no info on your outage site. Any estimates when it will be back?

• 
  Nate (@Nate_E_man) reported 3 minutes ago from Fruitvale, British Columbia

  @Shawhelp eta on west Kootenay outage? It’s been out since 8:00 am

• 
  Erin Frances Fisher (@wrongasparagus) reported 16 minutes ago from Rossland, British Columbia

  @shawhelp the internet near Trail BC has been down all day—can I get an estimate of repair time? Thanks!

• 
  Erin Frances Fisher (@wrongasparagus) reported 36 minutes ago from Rossland, British Columbia

  Hi @Shawhelp the internet is down but your site says there's no disruptions? Trail BC

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Guy_Barnabe (@GuyBarnabe) reported 9 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  DeeJayCee (@DJcraw4d) reported 10 minutes ago

  @Shawhelp is internet and cable currently down in south surrey and Whiterock?

• 
  Curtis Tomiuk (@TomiukCurtis) reported 15 minutes ago

  Hey @Shawhelp why has my internet gone down 2 times in the last week? Not very impressed.

• 
  TC-VAN (@RageGeist) reported 16 minutes ago

  @Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able

• 
  Don T Beakunt (@truebusterflash) reported 18 minutes ago

  3 ******* hours @Shawhelp of hold and chat only to be told to call back tomorrow because your system can’t book an appointment for more than 2 days out. BS! And then you have the nerve to call and try to sign me up for a new contact. **** that.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 19 minutes ago

  @Shawhelp It shouldn’t be a persistent problem to have wifi outages everyday. It’s becoming too much of a problem when I’m covering the cost of a service you provide for over $100 a month.

• 
  Bonnie Lee (@stitchlady) reported 19 minutes ago

  @M_S_Fricker @ShawInfo @RogersHelps The average time I've been on hold for tech support is 45 min+. Rogers doesn't want you to get any help from a human being - they want you to do everything online yourself despite the fact most tech problems can't be helped online. And the music sucks!

• 
  Jenn (@jskapin) reported 19 minutes ago

  @Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with

• 
  Rick Alsop (@RickAlsop) reported 20 minutes ago

  @Shawhelp Says no outages on site but down detector says otherwise. I did call and can’t wait on hold for several hours for an automated reply.

• 
  Deborah Pineda (@pineda_deborah) reported 22 minutes ago

  @Shawhelp is the Abbeydale area having internet issues? My internet is super slow 🥹🥹🥹