Shaw outages and service status in Vermilion, Alberta

Problems in the last 24 hours in Vermilion, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Vermilion, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Vermilion, Alberta

The most recent Shaw outage reports came from the following cities: Vermilion.

City	Problem Type	Report Time
Vermilion	Internet	1 month ago
Vermilion	Internet	3 months ago
Vermilion	Internet	9 months ago
Vermilion	Internet	2 years ago
Vermilion	Internet	5 years ago
Vermilion	TV	6 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emmy OkazawaBortolin (@eobortolin) reported 7 minutes ago

  When asked to turn it back on as I had never asked to close TODAY was told this was only possible thru a 2yr “value” plan. On hold for 20 min as @Shawhelp tries to figure out how to own up to its own errors - ask any 2 yo how to do it: apologize, admit your mistake and FIX THEM😡

• 
  Lauren Gilley (@laur_gilley) reported 9 minutes ago

  @Shawhelp hi! I’ve been trying to get an update on our install all day. Our tech had issues yesterday and needed to get the help of a specialist. I still don’t have any answers or solution and it’s impacting my ability to work. Can you help?

• 
  Jennifer Gurke (she/her) 🇨🇦 (@JenniferGurke) reported 11 minutes ago

  @ShawInfo I’m getting a massive spam attack on my inbox… up to over 170 messages of pure spam. Please help me stop this

• 
  SunnyD (@SunshinesDad) reported 14 minutes ago

  I am finally done with @Bell. Finally switched the last 2 members of my family over to @ShawInfo mobile. It isn't a perfect service but I will live with it for the cost. For these two my monthly bill will drop from $225 to $65. #hallelujah

• 
  Lori Todd (@lorictodd1) reported 14 minutes ago

  @Shawhelp Why do you not respond on chat? The wait is ridiculous, and your wifi is horrible

• 
  Emmy OkazawaBortolin (@eobortolin) reported 15 minutes ago

  @Shawhelp I can’t tell you how much I can’t wait to no longer be a Shaw customer. I just didn’t think even closing my account would be this complicated or painful😡

• 
  Jeremy Nolan (@Nolanpctech) reported 15 minutes ago

  @Shawhelp I don't like residential service customer service. Worst Support ever. Tell me to slow down for the address so I dom then I get from shaw "I got it I got it I got it I got it. Seriously shouldn't be that hard to look for an address. Then I just get put on hold.

• 
  Emmy OkazawaBortolin (@eobortolin) reported 17 minutes ago

  @Shawhelp just wanted to thank you for your incredibly fab customer service today. Called to close my account and was told it would close Feb 15. Stupidly I asked why this date and agent said he would check. Returned to announce it was closed as of NOW😡

• 
  Heather Cook (@I_Am_The_Storm_) reported 28 minutes ago

  @Shawhelp It is always "the problem is out in the hub" or node or whatever is the entry point to the neighbourhood... and ask us to keep calling so they can come out and SAY THE SAME THING...

• 
  Eyes Wide Open (@EyesWid51213134) reported 28 minutes ago

  @ShawInfo Shaw has been charging me for 2 Bluecurve TV Player rentals since Dec’19 -Dec 2021 invoice when I only have 1 TV. Refund for 2 years worth of charges ($360) for the rental that I never had in the first place?