Shaw outages and service status in Vermilion, Alberta

Problems in the last 24 hours in Vermilion, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Vermilion, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nobody.hky (@nobodyhky) reported 7 minutes ago

  Another outage @Shawhelp. Third today and second full, long outage in just over a week. Open ticket but no communication to customers on their website for any of it.

• 
  Sanjeev Lal (@Sanjeev_Lal72) reported 7 minutes ago

  @Rogers @ShawInfo can we please get proper service no sound and glitchy feed for #mnf @CTV This is becoming a frequent issue last time Canucks game?

• 
  Dave (@Danrek77) reported 7 minutes ago

  @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

• 
  Don T Beakunt (@truebusterflash) reported 13 minutes ago

  @Shawhelp I messaged you days ago without a response. Your app also won’t work so attempting to chat with tech support is not an option and now I’ve been on hold for 40min. Your sales calling to lock me in again is poor timing considering the current issues.

• 
  Dave W (@penskefile79) reported 15 minutes ago

  @Shawhelp I need help. My cable keeps cutting out - to the point I can’t watch anything. The shows I recorded also have issues. Some of them have audio issues or are not accessible. I’ve tried to call a couple times - but the hold time is +1 hour and I just give up. Please help.

• 
  'Nucknation (@surrey1111) reported 17 minutes ago

  @Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i can’t download or upload and call drops. I was hoping to change something there to make it better.

• 
  Release the files (@BlackBlazeE) reported 18 minutes ago

  Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

• 
  Ugabug (@MaryPChipman) reported 19 minutes ago

  @Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 20 minutes ago

  @Shawhelp I’ve had 2, and they both have. I am just disappointed and done with this modem. Service used to be so much better.

• 
  Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 20 minutes ago

  @Shawhelp I need to order a new remote for my DCX 3200-M cable box. Can you help me?