Shaw

Shaw Outage Report in Vernon, Regional District of North Okanagan, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Vernon, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Vernon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Vernon, Regional District of North Okanagan, British Columbia 02/23/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ChadOhman Not-in-Hawaii Chad 🌸 (@ChadOhman) reported

    @JulieRohrYEG @ShawInfo Get yourself a 50ft ethernet cable. Plug directly into Shaw's router. If it's not any better it's Shaw's problem. Next step? Ditch Shaw.

  • wesburwash Wesley Burwash (@wesburwash) reported

    @Shawhelp is internet service down in Sherwood Park?

  • ziegler__c Courtney (@ziegler__c) reported

    @Shawhelp MIL has a lifeline and her internet is down. Tech said they can’t get to her until the 23rd, then they said they’ll book her in the next day as an emergency (she’s blind,lives alone).They never showed up and said they never booked her in and she will have to wait, zero sympathy..

  • bluerhythmav Brad Mitchell (@bluerhythmav) reported

    Hey @Shawhelp - PVR gateway has been down for two days. Reset not working. DM sent, would appreciate a reply. Thanks!

  • MemdialPC Adam P Holmes (@MemdialPC) reported

    @Shawhelp been having some internet problems for the past hour and a half or so. It keeps dropping out and comes back. Any assistance would be greatly appreciated.

  • DwightLester ... (@DwightLester) reported

    @JulieRohrYEG @tish_A_tish @ShawInfo Cat 5 or cat 6 cable directly from modem to laptop. Problem fixed

  • cayonne antonio cayonne (@cayonne) reported

    @Shawhelp why do you send rude technicians who don't know what they're doing? At least get 1/2 the equation right.

  • lorneguse Lorne Guse (@lorneguse) reported

    @TELUSsupport We recently switched from @ShawInfo to Telus and we are having nothing but problems with our PVR. We've had to reboot the machine 8-10 times so far just to watch our shows. The last tech support agent that I spoke with treated me like a child. Can I get some support

  • AlbertaNewsNow1 Alberta News Now (@AlbertaNewsNow1) reported

    @JulieRohrYEG @ShawInfo Try plugging into directly into the shaw modem If that doesn't work, the problem could be your laptop Check with another laptop or phone (I do go between my phone and laptop) Sometimes ur laptop might be downloading or installing something in the background Hope it gets better

  • dannyyo80475245 danny young (@dannyyo80475245) reported

    @ShawInfo your radio people are sounding stupid you cannot talk about things you do not have and tin can and string tech. a joke! pull up your socks!