Shaw

Shaw Outage Report in Vernon, Regional District of North Okanagan, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Vernon, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Vernon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Vernon, Regional District of North Okanagan, British Columbia 02/25/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • whiteroses222 Kristine ♊🦋 (@whiteroses222) reported

    @Shawhelp sent DM on an issue. It got resolved via my Shaw app chat as no one replied on Twitter. Now I sent another Question & no response. We switched to blue curve last week and yet the my Shaw app lists under My channels, the old non blue curve channels. When will it update?

  • cjswdaryl CJSWdaryl (@cjswdaryl) reported

    @goopat2 @Shawhelp I am experiencing the same problem...did you ever receive a reply?

  • JMFH1981 JMFH (@JMFH1981) reported

    @Shawhelp You're a joke. Robot responses, callbacks to send me to hold hell while you play upsell recordings bragging about how great service and speed are lmao

  • sophhhjamal sophhh (@sophhhjamal) reported

    @ShawInfo @Shawhelp can you explain why when I request a call back , I get put back on hold for 20 mins??? This is ridiculous. Need business help and have no patience for this **** service / wifi.

  • mattryyc Matt R. (@mattryyc) reported

    @ShawHelp Something going on in the SW? We had a short outage and now speeds are back but running very slow.

  • OctoAori ☆🎄𝕾𝖖𝖚𝖎𝖉𝖒𝖆𝖘❖𝕺𝖈𝖙𝖔™🎄☆ (@OctoAori) reported

    @ShawInfo Man. Go eat a ****. You're nothing but sad ******* Commies ******* ME and everyone else over. **** you for failing on me. Now the ************ I was about to swap **** with in Animal Crossing: New Horizons is gonna get mad as **** at me BECAUSE OF YOU DOUCHENUGGETS.

  • Zach_Fleisher Zach Fleisher #StayHome (@Zach_Fleisher) reported

    After filing the complaint, Shaw called me. They sent a technician who found that the modem hadn't been properly installed and the configuration risked over heating and burning out. Hence some difficulties. But it was @Shawhelp who installed it this way. Whoops!

  • Rugbyplayer Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported

    @Shawhelp if I access BLUECURVE thru Safari I get closed captioning I cannot turn off. Thru Google Chrome - no problem. Your techs might like to check (MacBook Pro early ‘14. Safari 14.0.1)

  • janicenikkel j a n i c e nikkel (@janicenikkel) reported

    @Shawhelp I signed up for Shaw last week but keep getting bumped off internet. I'm on chat for help and I've been on here over 45 min but 2 agents have had to go off their shift or on their breaks. So I'm not getting helped. I don't get this service.

  • WordWizardYYC Lorraine Lancaster (@WordWizardYYC) reported

    @Shawhelp is there an outage currently in scenic acres in yyc? We don't have internet and noticed an outage in ranchlands not far away