Shaw

Shaw Outage Report in Vernon, Regional District of North Okanagan, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Vernon, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Vernon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Vernon, Regional District of North Okanagan, British Columbia 12/26/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Ninsong3 Ninsong (@Ninsong3) reported

    @Shawhelp WHY is it taking a month to fix an issue affecting this areas internet. I can barely use mine. Losing work, losing money, might lose my job. Get this sorted already! I have no words for this kind of service

  • CityBlogger123 CrownCity (@CityBlogger123) reported

    @ShawInfo does your mobile service offer 5G?

  • Andiecamille Andie Stewart (@Andiecamille) reported

    @Shawhelp I off the phone with a @ShawInfo rep who actually confirmed that if I don’t sign a 2year contract, the rate for the same service is not guaranteed. I don’t know anyone who even has cable anymore, this is a horrible way to retain your existing clients. @BBB_BC

  • grumpy_kitty Exhausted Cupcake🖤💀👻💜 (@grumpy_kitty) reported

    Called @Shawhelp today to see about getting a new modem mailed to us since ours is old & we've been having slow wifi for weeks. But of course, while talking to them, speeds were fine & the guy said I'd have to upgrade my plan to get a new one. -__-

  • Ninsong3 Ninsong (@Ninsong3) reported

    @Shawhelp your customer service is terrible. Being told later today, 24 hours, now 48 hours. Writing to the BBB about this. I want out of my contract. You are not upholding your end of it.

  • Sztuman Chris S (@Sztuman) reported

    @ShawInfo Consumers left to figure out equipment installation or forced to purchase hardware to augment weak service is terrible.Poor installs and poor support. Answer=pay more!

  • GusFowler Joe Quixotic (@GusFowler) reported

    Hey @Shawhelp I've received a sales call from one of your agents every couple of months all year, despite telling each of them that I hate your company and service and will never do business with you again. What gives?

  • nekaishi Nekaishi || VTuber (@nekaishi) reported

    @Shawhelp Yup, and they were pretty terrible and didn't want to actually help me fix the issue.

  • HughLeung Hugh Leung (@HughLeung) reported

    @TELUS my @Shawhelp 2 year 300MB contract expires next month and they’re asking me to renew and pay more monthly. You guys got anything for me to make the switch? I’ve been using Shaw for years; down to make the switch if I can pay the same or save.

  • Guiller81590395 Guillermo (@Guiller81590395) reported

    @Shawhelp I've been having this issue quite frequently this year. Not sure if it's normal, but I shouldn't have to be having this issue this frequent. Poor service, having to reboot moden up to 3 times a day at times is not what I pay for.