Shaw

Shaw Outage Report in Vernon, Regional District of North Okanagan, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Vernon, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Vernon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Vernon, Regional District of North Okanagan, British Columbia 02/02/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • scarrow75 Scarrow (@scarrow75) reported

    Another disappointing customer service experience with @ShawInfo. Cable down for the second time in 3 weeks and unable to send service until Friday. Will miss local news and live sports for the next 3 nights I guess. Unacceptable.

  • _Cuddlefish_ Jacqueline™ (@_Cuddlefish_) reported

    @ralph_rushton @Shawhelp that was the outage - westside

  • L_Whiting Larry Whiting (@L_Whiting) reported

    @Shawhelp R U having problems in Newton, Surrey area. My bluecurve TV guide is taking forever to populate. And scroll function up/down very very slow and once you stop again takes forever to populate guide.

  • mmmmmnm20326893 mmmmmnm (@mmmmmnm20326893) reported

    @Shawhelp Is there any internet outage in Langley area?

  • CloverdaleFuel Cloverdale Fuel (@CloverdaleFuel) reported

    @Shawhelp Hello Nop Dial Tone on my phone in North Langley, BC. Our internet works, but no phone? Please help

  • jamiearpinricci Jamie Arpin-Ricci (@jamiearpinricci) reported

    @Shawhelp I would like to know when the service in Winnipeg will be restored. I tried to contact Support directly with the app but while I was waiting for an agent, it logged me out and I got bumped. Please advise.

  • rollickster a m👀se (@rollickster) reported

    Hey @Shawhelp can you please fix your TV listings for non Blue Sky PVRs. First it was Knowledge Network that was wrong, but now it’s PBS & HBO too Get the company that does the listings to fix a days long known problem or switch companies to the one that knows what’s it’s doing

  • jassybrianne jasmine (@jassybrianne) reported

    @Shawhelp is the internet down in the west end /coal Harbour?

  • LauraG333 Laura G 🇨🇦 (@LauraG333) reported

    @Shawhelp Hey, I was wondering if I can please get some help. My shaw box accidentally lost power and now it won't turn back on but the power button light is flashing.

  • jdbsparky JBilsland (@jdbsparky) reported

    @Shawhelp Thanks. I’m on Shaw Chat now. Turns out your tech forgot to plug the wire for the telephone back in. Phone is working again after my husband plugged it in. Could you please hire more staff for support?