Shaw

Shaw Outage Report in Vernon, Regional District of North Okanagan, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Vernon, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Vernon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Vernon, Regional District of North Okanagan, British Columbia 02/13/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • shannie67 scole (@shannie67) reported

    @Shawhelp So no response @ShawInfo @shawhelp? Or is this the new normal for customer service? #shaw #CustomerService #Calgary

  • dvandy80 Darcy Vanderham (@dvandy80) reported

    @JPOilerfan @Shawhelp Been having major problems the last 3-4 weeks as well. It’s great for getting out of the Zoom weekly production meeting where I’m usually getting my *** chewed out though so take the good with the bad I guess.

  • KostasKritsilas Kostas Kritsilas (@KostasKritsilas) reported

    @Shawhelp Don, our Wifi is unstable due to too many WiFi networks being on the same channel. We are on 300MB/sec and a Bluecurve Gateway. There are 6 WiFi networks on 2.4GHz Ch1, and 5 on 5GHz Ch155. How do I change the BlueCurve Gateway's WiFi Channels?

  • doomtickler76 Jaime Wilson (@doomtickler76) reported

    @Shawhelp Internet speeds are seriously reduced for me in the Aldergrove/Abbotsford area. 0.5 - 1.0 Mbps. Trouble on your end?

  • 10piepiek PK (@10piepiek) reported

    @Shawhelp i forgot my bluecurve and will need to reset, but I can't find instructions. Can you help?

  • BlaineSchlec Blaine Schlechter (@BlaineSchlec) reported

    @Shawhelp any info/update on outage in Okotoks? Thanks

  • Mi780M John Bender (@Mi780M) reported

    @Shawhelp I must say; what happened to this world where companies actually cared about customer service and loyalty. Been a customer for over 30 yrs, never missed a bill payment and I get the run around.... no cable, no internet for two weeks and you say wait another week.. SMH!

  • mahmoodbzafar mahmoodbzafar (@mahmoodbzafar) reported

    @Shawhelp DSL 09900907237 Hi. Since 8pm my wifi is not working. I have restarted it multiple times but its no use. Please look into this urgently

  • kenmonye Fourteen-kay (@kenmonye) reported

    @ShawInfo no offence but ur internet 300 sucks in Livingston Calgary it is borderline frustrating and I pay a lot

  • opiatedforty9 Santos L Halper (@opiatedforty9) reported

    @Shawhelp need assistance with wifi issues