Shaw Outage Report in Vernon, Regional District of North Okanagan, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Vernon, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Vernon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Shawn
(@uaso3) reported
So @shawinfo and @shawhelp I’ve been in a wal mart location for 3 hours on the phone with your reps trying to get a cell phone. Completely unacceptable customer service Shaw. The people at wal mart are being super helpful but you keep giving them the run around
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ClintHollinger
(@juniordog) reported
My 70 year old uncle called me again today to ask if there anything going on with @Shawhelp services. I have not worked for Shaw for over 15 years but here I am on hold for over 20 minutes trying to get him help. #shawcable #help
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NorthVanMike 🇨🇦
(@NorthVanMike) reported
@Shawhelp quite often the customer is a repeat customer, so if the account is hacked, the account number would be in previous DM chats.
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enid
(@enidwenever) reported
You know @ShawInfo has the worst service when you pretty much count on your wifi service tanking everyday at 4pm #switching #worstcable #dontbuy
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Gabbie
(@gspisak) reported
@GrazCatering @ShawInfo I’ve had more issues the last couple days than normal. I think I read they’re doing some upgrades or something
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Liane Langlois
(@TrmptRider) reported
@smconnor007 @Shawhelp @ShawInfo You and me both! But sadly not finding one is any better than the other. Yet our bills continue to go up while service declines. It’s like no one cares about retention anymore.
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Tedra
(@tedrawink) reported
@Shawhelp are you trying to start an exclusive club for customers that have to reach out to customer support as directed by chat agent, yet spend 3 or more hours on hold without a glimmer of customer service? Leading the industry in lack of customer support once again 🧂🧂
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writtenbykristi
(@writtenbykristi) reported
@Shawhelp Why even have the callback feature if you're not there when you call back. 20 minutes later.. 😴😴😴 We pay enough for service but there no real service here is there?
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GPITMAN
(@derekbowen) reported
@TELUS Would love it, but you are so slow getting to my bare land strata, everyone around has fibre and we are stuck with crappy @ShawInfo
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Sunny
(@sunnyni31) reported
@Shawhelp My WiFi is not working since 4am today!!! And nobody is picking up the phone to solve the problem!