Shaw

Shaw Outage Report in Vernon, Regional District of North Okanagan, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Vernon, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Vernon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Vernon, Regional District of North Okanagan, British Columbia 11/30/2025 17:40

November 30: Problems at Shaw

Shaw is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Offroutetom Thomas Huh (@Offroutetom) reported

    @Shawhelp My mother is 83, with Alzheimer's. Her 2019 net income was 20,028. Without access to senior aid programs like day homes, longterm care, social programs, etc... mostly stuck at home due to Covid. Can she please get help with her Shaw internet to make it more affordable?

  • donnasmith915 Donna Smith (@donnasmith915) reported

    @Shawhelp Is there a problem with pods in southern BC? They were working earlier today.

  • Laurie70251378 Laurie (@Laurie70251378) reported

    @Shawhelp Calgary has no service

  • rellaknight Cindy Knight (@rellaknight) reported

    @Shawhelp Still having problems in Fort Sask!

  • writtenbykristi writtenbykristi (@writtenbykristi) reported

    @Shawhelp Why even have the callback feature if you're not there when you call back. 20 minutes later.. 😴😴😴 We pay enough for service but there no real service here is there?

  • Randomwoman10 Amber Cannon (@Randomwoman10) reported

    @Shawhelp any idea when service will be restored in #yyc Down for 3 1/2 hours now.

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @Shawhelp CALL AND SPEND 6 HOURS WAITING FOR A BOTT TO SEND YOU CRAP SCRIPTED MESSAGE

  • northvanthrift1 @northvanthriftscore (@northvanthrift1) reported

    Hey #northvan peeps, who’s having problems with their Shaw PODS? Mine have been down for 2 days and @shawhelp has no ETA on the fix #shawpods #shawgateway

  • meadorsmusings Kris Meador (@meadorsmusings) reported

    @Shawhelp I’ve reached out via DM because our television service still isn’t working properly, even after the refresh you suggested. Thanks.

  • mrhof777 Steven Hoffort (@mrhof777) reported

    @Shawhelp Refresh has not worked and is not working. And get stuck on hold with you guys for an infinite time.