Shaw outages and service status in Vernon, British Columbia

Problems in the last 24 hours in Vernon, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Vernon, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Vernon, British Columbia

The most recent Shaw outage reports came from the following cities: Vernon.

City	Problem Type	Report Time
Vernon	Internet	1 month ago
Vernon	TV	3 months ago

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew Johnson (@McJohnson922) reported 6 minutes ago

  @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time. (3/2)

• 
  Vanessa (@Noosiekins) reported 8 minutes ago

  @Shawhelp We ended up setting up email forwarding, but I don't know if everything is forwarded. It's terrible because I am already using an E-sim so I changed all my 2 factor authentication to email...and well now my email is up in the air. Also it's only incoming that's blocked.

• 
  D (@superdaddoo) reported 9 minutes ago

  PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.

• 
  Lynelle (@Bogey_Putt) reported 10 minutes ago

  @Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?

• 
  Alex Deggs (@Alex_Deggs) reported 10 minutes ago

  @Shawhelp I can no longer access the Xfinity app to view my security cameras ever since this single sign on update. I have tried different devices and it’s the same. It keeps taking me back to the sign in page after entering my credentials. Please help asap

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 11 minutes ago

  @YYCCowboy @Autumblues @Shawhelp I don't I did try to check their website on my phone for outages and it's giving me only bc not Alberta. so I logged into my account and that's how I found out when the outage started

• 
  Dave (@Danrek77) reported 14 minutes ago

  @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

• 
  Trina M. Lee (@TrinaMLee) reported 14 minutes ago

  @Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.

• 
  Jonathan Mason (@masonstcc) reported 14 minutes ago

  My @Shawhelp @RogersHelps cable boxes are not working. I don't think the internet is consistent either. Ever since the forced 'upgrade' from Shaw to Rogers hardware. I need a service tech on site to fix this problem. Loyal customer for over 20 years.

• 
  RogersHelps (@RogersHelps) reported 15 minutes ago

  @jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric