Shaw

Shaw Outage Report in Vernon, Regional District of North Okanagan, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Vernon, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Vernon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Vernon, Regional District of North Okanagan, British Columbia 01/28/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Creamofduck CreamyGoodness (@Creamofduck) reported

    @Shawhelp service still being worked on ? my net is still pretty bad

  • cyberqt Bri (@cyberqt) reported

    @Shawhelp It's not an account issue. The fibre+ gateway 2 doesnt allow port forwarding thru the IP like most modems. It directs you to the app, which is hit or miss showing devices that are connected. Port forwarding should take 5 minutes. Forwarding by device is silly

  • sarahmortonvan Sarah Morton (@sarahmortonvan) reported

    @Shawhelp you need to improve your customer support. 21 min and counting to verify an account. every 6 min with a question. no HELP yet. this is ludicrous support!

  • JenJaDi Jennifer Two Shots Diakiw (@JenJaDi) reported

    @ShawInfo Outage in Edgemont. Is there an estimated time for repair?

  • heysayitaintso Say It Ain't So (@heysayitaintso) reported

    @Shawhelp It says “New Customers Only”. If it is available for existing customers there is NOTHING on the website that says that. Customer service and transparency is paramount. If we are supposed to be able to change our own plans then ALL options should be made available online.

  • Banjo_375 Connor James van Donselaar (@Banjo_375) reported from Fort St. John, British Columbia

    @Shawhelp our internet has been down in Fort St john since 11pm last night. It's the only service that we have from you. The website said the issue was fixed but ours is still doen

  • Herasym Greg H (@Herasym) reported

    @Shawhelp real bad tv pixelation on canadian channels. Cbc ctv global tsn. Located Calgary Northwest

  • elaweesa Elaweesa (@elaweesa) reported

    @Shawhelp internet is down in Agassiz

  • Michaelplourde_ Michael Plourde (@Michaelplourde_) reported

    @Shawhelp We've almost hit the 12 hour mark for down time, let's goooo shaw

  • mrslprime mrslprime (@mrslprime) reported from Vancouver, British Columbia

    @Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.