Shaw

Shaw Outage Report in Vernon, Regional District of North Okanagan, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Vernon, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Vernon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Vernon, Regional District of North Okanagan, British Columbia 02/14/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cdwilyman cdw (@cdwilyman) reported

    @Shawhelp ..both our internet and tv went down approximately 10 mins ago..are you aware of this outage??

  • wpgguy Dave the tired 🇨🇦 (@wpgguy) reported

    @WpgSportsNerd @Shawhelp I think a lot of us are having the same issues. Go 🇨🇦 Go

  • JacksonLaurel optimistically hopeful for 2021 (she/her) (@JacksonLaurel) reported

    @Shawhelp what is going on with feed today? Keeps skipping and pausing! Is this a Shaw issue? Sucks for watching hockey

  • plasercalgary Karen💙💛🏈🇨🇦#ForTheW (@plasercalgary) reported

    @WKRPinCanada @Shawhelp No. Have never seen that. Mine is just glitchy. Like when there is a storm out and affecting a transmission tower.

  • TheFallingStar WonderSteve (@TheFallingStar) reported

    @Shawhelp @Schtaunkhauser Do you have an ETA on when the Surrey service would be restored? Would it happen before 6pm PST?

  • Buuurrrton Burton (@Buuurrrton) reported

    . @ShawInfo @Shawhelp two hours on hold on your stupid chat system because you shipped a modem to an address 15km away. No estimate on how much longer till someone answers the chat. Have a human supervisor call me. #CustomerService #terribleservice

  • ZaneleMagede zazazee🇿🇼🇨🇦 (@ZaneleMagede) reported

    @Shawhelp any ETA for the outage in Surrey . It’s frustrating that Shaw is not very communicative on the situation.

  • GrazCatering Graziano's Catering (@GrazCatering) reported

    @OilersAlbMom @tg_bennett Then it’s a @ShawInfo problem because other channels were doing it too earlier

  • bettylovecheese Norine_e (@bettylovecheese) reported

    @Shawhelp Hi I have been waiting for Shaw help representative for over an hour. But still no response from app Twitter and messenger. My wifi is down for 2hours. I cannot literally do anything...

  • TheFallingStar WonderSteve (@TheFallingStar) reported

    @Shawhelp Do you have update on the Surrey outage? It has been 18 hours