Shaw Outage Report in Waterloo, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (61%)

2. 

   TV (16%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (7%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener.

City	Problem Type	Report Time
Kitchener	Internet	one month ago
Cambridge	E-mail	3 months ago
Kitchener	Internet	5 months ago
Waterloo	Internet	5 months ago
Kitchener	TV	5 months ago
Cambridge	Wi-fi	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Falross (@Falross) reported 10 seconds ago

  @Shawhelp any news of an internet outage in Lloydminster? Ours just went down.

• Darrin Hnidan (@MrHnidan) reported a minute ago

  @Shawhelp So our internet goes down, the tech support guy tells me to unplug a few cables (which didn’t work) and then tells me a tech can’t come out until at least Friday?! Unacceptable, maybe one of your competitors values our business more

• JeffScharer (@SantosLHalper) reported 3 minutes ago from St. Andrews, Manitoba

  @Shawhelp what is going on with Cable service? The channel guide comes up no problem, but all I get is a black screen when I tune in

• Adi Lally (@adilally3) reported 6 minutes ago

  @Shawhelp @TELUSsupport told us we would get fibre but we never did

• Bryan Leitch (@Bryan_Leitch) reported 7 minutes ago

  @payne_cc @Shawhelp Glitching and pixelation have been a major issue with Shaw since November when they added their 4K channels. Everyone I know has the same issue at the same times on the same channels. SN360 is the worst. When you watch it on the Shaw app or the SN app everything is fine.

• CanmoreC (@JohnBrown119) reported 8 minutes ago

  @shawhelp something is very wrong with your chat service. 1.5hrs trying to make a simple move request and agent tells me I will have to call back in 24 hrs.

• Stephen (@Zerazzwow) reported 9 minutes ago

  @Shawhelp are you aware of any service interruptions in east Winnipeg? My wifi connection has been inconsistent and now my cable is having issues

• Bryan Leitch (@Bryan_Leitch) reported 9 minutes ago

  @payne_cc @Shawhelp I’m just telling you it’s a bandwidth issue with BlueCurve that they refuse to fix. I’m not telling you to watch on your phone.

• THE ATHLETE ARTIST (@CarlingJackson) reported 13 minutes ago

  Today. Trying to help my mom her into her business account with @Shawhelp and we faced the most misogynistic customer support I’ve ever seen. Just, wow. Will be canceling our accounts after 35 years of service.

• Shane Kuhn (@inFokusDesign) reported 15 minutes ago

  @Shawhelp great night for your feed to be garbage, during the Oilers playoffs. Thanks