Shaw

Shaw Outage Report in Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Waterloo, Ontario 12/29/2025 07:40

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • 34R0CKETS 34ROCKETS (@34R0CKETS) reported

    Oh man. Like anything user interface-wise made by non gamers for any online account is so brutal. It takes all of 5 seconds to update credit card info for xbox/psn/Nintendo but to update my card info for my internet provider? Its been 45 minutes. Get your **** together @Shawinfo

  • see_schell_ Harrison S. Design (@see_schell_) reported

    @shawinfo your "free customer wifi" is a clear-as-day data harvesting scheme

  • OfficialGeeno Geeno (@OfficialGeeno) reported

    If I had a dollar for every month I didn't have internet problems with @ShawInfo , I'd be in debt.

  • NoelleCat The Nameless 🤘 (@NoelleCat) reported

    @ShawInfo Annnnnnnd the people you have taking calls are sooooo clueless! Worst #customerexperience

  • Ihartcompassion Barb (@Ihartcompassion) reported

    @Shawhelp No internet = no tv. Did rest options. Still not working.

  • GingyQueerBeard GingyQueerBeard 🐻🏳️‍🌈 (@GingyQueerBeard) reported

    Dear @Shawhelp I have had persistent problems with my upload connection for several years now Multiple times when I called your tech support, they didn't know what packet loss or latency was Home service calls only proved there is a Shaw issue, and that no one knows how to solve

  • GingyQueerBeard GingyQueerBeard 🐻🏳️‍🌈 (@GingyQueerBeard) reported

    @Shawhelp I don't think this is a tech support issue anymore as more of a network issue that should be investigated by a senior technician Feel free to message me to get my account details so this can be escalated

  • johnny199r Time Out (@johnny199r) reported

    @Shawhelp @Trevor_Moeller It’s not working for me either.

  • 34R0CKETS 34ROCKETS (@34R0CKETS) reported

    @Shawhelp There isn’t even a place to view my current plan and service address. Like this is awful in twrms of UI/UX design. It should not be this complicated

  • KymberleyJules Ky ☃️ KindNotWeak 🐾♥️🎗️🕊️❤️🤝❤️ 🇺🇦 (@KymberleyJules) reported

    Cancel ALL SEVICES WITH @SHAWHELP ALL SHAW COMMUNICATIONS THEY LIE AND THEY STEAL AND THEY TELL YOU YOU'RE GETTING THE BEST PACKAGE FOR YOUR MONEY ONLY TO FIND OUT THEY HAVE RIPPED YOU OFF HUNDREDS OF DOLLARS EVERY YEAR.