Shaw Outage Report in Waterloo, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (61%)

2. 

   TV (16%)

3. 

   Wi-fi (9%)

4. 

   Total Blackout (7%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge.

City	Problem Type	Report Time
Cambridge	E-mail	one month ago
Kitchener	Internet	3 months ago
Waterloo	Internet	3 months ago
Kitchener	TV	3 months ago
Cambridge	Wi-fi	3 months ago
Waterloo	Total Blackout	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Lindsay Drennan (@lynnzee) reported 6 minutes ago

  Hey @Shawhelp - any issues in South Calgary that you know of? Our internet is down and out.

• Rhonda Inkster (@Roni_JDM) reported 7 minutes ago

  @Shawhelp My cable box went out 45 minutes ago, assuming it was doing an update … it has not come back on. We’ve tried a few of the obvious, pressing the power button, etc … anyway you can help?

• Phil Moir (@philsadad) reported 10 minutes ago

  @Shawhelp Can’t connect to server on Shaw Webmail? Is there a problem on your end?

• Victoria Joss (@VictoriaJoss) reported 11 minutes ago

  @ShawInfo is Shaw down?

• McMermaid (@honey_dangerous) reported 11 minutes ago

  @Shawhelp my service is out. Been almost an hour 😑

• Deirdre Statham (@deirdrestatham) reported 12 minutes ago

  @CRoughfoot @Shawhelp All of City Park is out. It started after a brief power outage (at least on 4th Ave). Might have been construction related, perhaps?

• Ryan Hank (@always90four) reported 13 minutes ago

  @Shawhelp I’m having trouble logging onto webmail from my home laptop. Any idea why? I have to switch to html or whatever the basic is. At work, no problem

• Steve D (@SteveD71) reported 19 minutes ago

  @Shawhelp Currently using another provider’s service. Two technicians and a cable repair person have tried to fix it but no luck. Tech today referred it back to cable repair again today. I said I need the internet home phone and wifi

• noee_01 (@noee_01) reported 23 minutes ago

  Hey @Shawhelp - any known issues? The ShawOpen in Langley City is really really slow.

• pizzacomingsoon (@pizzacomingsoon) reported 24 minutes ago

  @Shawhelp Phone support was no help. Can you have someone reach out?