Shaw Outage Report in Waterloo, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (55%)
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TV (17%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Waterloo, Ontario
The most recent Shaw outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
TV | |
| Cambridge |
Internet | |
| Waterloo |
TV | |
| Kitchener |
TV | |
| Cambridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Mathieson
(@cogno) reported
@Shawhelp I’m not a customer but many of my clients are and your system is blocking emails they need to see for orders they’ve made with us. How do we get off the CloudFilter blocklist?
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Catherine (Cat) Barr
(@catherinebarr) reported
The service at #Shaw is actually getting worse - and we're a biz client with 3 accounts. Since Friday we've spent 14.5 hrs on the phone. Calls drop. Cannot reconnect. Four different reps have promised to call back - none have. Anyone else finding this? @Shawhelp @ShawInfo
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Mark Cassano
(@marcus_ano) reported
25 years with @Rogers, good bye. I hope to never deal with you again - of course, that's unlikely as I am a happy @Shawinfo customer. Please don't ruin their excellent customer service.
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Kayle Clark
(@kaclk) reported
Love it when @ShawInfo calls and tries to sell me a new tv package that’s $30 more a month with less channels. Customer service is dead.
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Catherine (Cat) Barr
(@catherinebarr) reported
@wingsnation @Shawhelp @ShawInfo Agreed. Completely untrained on the equipment. Know nothing about which modem works with the tv etc. And yes, why are they all in Belize? One girl said she was in Edmonton then admitted she was really in the Caribbean. #fail
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Abby 👑
(@Hi_itsAbby) reported
@Shawhelp Hi, we already called last night and you guys said a technician is coming Thursday but honestly its not okay. We all have deadlines and papers, finals and working from home and this isnt the first time this issue has occurred.
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Bjorn Christianson
(@Bjornqc) reported
@Shawhelp. this seems the only way to escalate. We use Shaw business internet. For several days, getting a High Latency Problem that Support says "we are working on". 3 remote offices, connected by VPN, are not functioning because the HLP means constant disconnects. 1/2
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Bruce Shad
(@wingsnation) reported
@catherinebarr @Shawhelp @ShawInfo service is horrible now, all staff is in Belize or Brampton and none of them are trained, just their to answer phone
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Kari Herman
(@karhermy) reported
@Shawhelp hi. Is there an issue in south Calgary? I have no signal w/ my cable. Thx
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Emily
(@EmilyMo28) reported
@Shawhelp For two days now my internet has had a very crappy connection. We can barely do anything.. Is there an outage or something else happening ? Very frustrating!!