Shaw

Shaw Outage Report in Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Waterloo, Ontario 12/18/2025 08:05

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • hjcsadmin OpenWaterSwimmingAlberta (@hjcsadmin) reported from Lamont, Alberta

    @Shawhelp It's a town wide issue - what's sucking the bandwidth out here if not a outage issue? Every business in town complains about it.

  • vjose32 VJose32 (@vjose32) reported

    @Shawhelp Services are down in Winnipeg, many people reporting this, fix it!

  • phluphph Ralph Young (@phluphph) reported

    Nice going @Shawhelp MyShaw app Still won’t let me login if my location is not in Canada.

  • newmoth1 jesse Wilk (@newmoth1) reported

    @Shawhelp The app doesn’t even launch. So I think the problem is through the shaw box, not Netflix.

  • ZeegersTV Zeegers (@ZeegersTV) reported

    @Shawhelp your internet will not stop cutting out all week. Upload is destroyed and it’s a plant issue. Your customer service reps will be unable to do anything. What will be done about this?

  • TweetyThings1 WhosAGoodBoy (@TweetyThings1) reported

    @shawhelp your #Kelowna #OrchardParkMall person knew I was an IT guy (she knew me when I worked for Shaw) and treated me like a 3 year old. I was so appalled by this treatment that we're switching everything to Telus. I've been #Shaw customer for tv internet and phone since 1999

  • Dpetzz Petz (@Dpetzz) reported

    @Shawhelp Would be nice if you updated your service status to tell us that services in Winnipeg are down

  • OtakuJhe Otaku Jhe (@OtakuJhe) reported

    @Shawhelp hi. Internet service is down in east richmond (hamilton area?)

  • KennyNguyen0829 Kenny Nguyen (@KennyNguyen0829) reported

    @Shawhelp Is there a service outage? I have no internet connection.

  • ZeegersTV Zeegers (@ZeegersTV) reported

    @Shawhelp I can’t even do that - your freedom mobile connection is garbage too and it barely allows me to connect. Tried 4 times on that hyperlink and it won’t load Shaw docsis prob bridged some freedom mobile connections that had poor reception lol I guess I’ll keep trying