Shaw Outage Report in Waterloo, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (67%)
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Wi-fi (10%)
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TV (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Waterloo, Ontario
The most recent Shaw outage reports came from the following cities: Kitchener and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Waterloo |
Internet | |
| Kitchener |
TV | |
| Cambridge |
Wi-fi | |
| Waterloo |
Total Blackout | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Heiss
(@BordFan) reported
@Shawhelp Any problems in Lake Country BC. Channels go to black and silent, then come back after a couple of seconds. This happens 4 to 5 times a minute then not for about 15 minutes, then starts again, on all channels.
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Robyn Davidson
(@Robyn_M60) reported
@Shawhelp Hi. My line is physical down. How do I report it?
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Coro
(@CoroPaulo) reported
@Shawhelp hi, my cable keeps cutting out for only a fraction, are you having issues in west edmonton?
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yadab
(@yadab) reported
@Shawhelp what happened to Surrey, BC internet outage? It’s almost 24 hours of the outage and no update from last 4 hours?
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Ian Seggie 🅙
(@IanSeggie) reported
My god, @Shawhelp has the worst customer service on the planet. Can't watch the #WorldJuniors, TV is black, and they don't employ human beings anymore. Guess the switch to @TELUS is going to happen sooner than we thought
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Steve Hocaluk
(@SteveHocaluk) reported
@GrantLawrence @TSNHockey No issues with streaming on AppleTV via the TSN app. There is a massive Shaw outage in BC since this morning so that may have something to do with it if you are a @Shawhelp customer.
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Ryan Carmichael ∆
(@_Carmi_) reported
from
Calgary, Alberta
@Shawhelp why do you suck so much? Fix your **** so I can watch hockey without the screen going black every 30 seconds
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Ian Seggie 🅙
(@IanSeggie) reported
@Shawhelp You've been having problems with ALL channels since at least 3:00 PM today! I filed a complaint with the BBB because your customer service is atrocious! You've just pushed us over to Telus... that call is being made tomorrow. Good riddance.
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Rudy Montoya
(@RudyMontoya10) reported
@Shawhelp Internet has been down for almost a day (Day!) now in Guildford in Surrey, B.C. The last update was at 1:15 pm. Could we get a definitive ETA instead of stringing information? Providing more info is the least you could do at the moment, which you haven't done so far.
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Nick
(@cdnstudent) reported
@Shawhelp is the reported TSN-style issue on other channels as well as multiple channels in my area are having the same issue of freeze, stutter, black screen, comes back then repeat. Just so I know if it's just us or everyone.