Shaw Outage Report in Waterloo, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (60%)

2. 

   TV (16%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (7%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener.

City	Problem Type	Report Time
Kitchener	Internet	one month ago
Cambridge	E-mail	3 months ago
Kitchener	Internet	5 months ago
Waterloo	Internet	5 months ago
Kitchener	TV	5 months ago
Cambridge	Wi-fi	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Robert Dalton (@RougeDalts) reported 8 minutes ago

  Wtf @Shawhelp Watching the game on the app, and I'm outside of the area?

• NorthVanMike 🇨🇦 (@NorthVanMike) reported 10 minutes ago

  @Shawhelp people would be stupid to add cable packages. you can stream almost anything now with just an internet connection.

• Bill littlebit (@BillLittlebit) reported 10 minutes ago

  @ShawInfo PS5 is horse ****!!!!

• Incredulous (@Incredu24444043) reported 14 minutes ago

  @Shawhelp @catherinebarr oooh ... you're special... not the rest of us, though Shaw sucks

• DecadentSecularFleshpot (@LELInfoSec) reported 14 minutes ago

  @Shawhelp sent you a DM. Currently dealing with a 12+ hour outage that has had no information posted on the support site, no eta from support, and no updates on how I can track it. Help!

• C’estMoi (@LifeofJanine) reported 16 minutes ago

  @Shawhelp Spent over an hour on live chat 2 weeks ago ‘fixing’ issues & nothing was fixed. I can’t spend an hour unplugging cable boxes again. How do I get service out here or new boxes?

• Blake Morris (@gafr1) reported 17 minutes ago

  @Shawhelp -tried to use on line help. Getting pixelization only ony TSN / SNP / Golf channel. All other channels fine. Disconnected canle/power 2-3 times. This has been going on for over two weeks! How can I get a tech out or how do I fix this problem?

• angry goomba (@Sirbulbasaur13) reported 19 minutes ago

  @Shawhelp Shaw internet and cable is once again down in the Niverville, Manitoba area. This has been ongoing for at least a week or two. Why?

• Desmond Demosthenes (@3rdandOak) reported 22 minutes ago

  Well, entering day 4 of no internet from @Shawhelp . After being told by several techs to unplug and replug, over and over (that's when I hang up), someone arrived for another tenant. Hmmm... everything looks fine... until "I" had to tell him there had been a planned outage...1/2

• AJ P. (@apriljp17) reported 29 minutes ago

  @Shawhelp Shaw outage in Evanspark NW Calgary, AB 😥