Shaw

Shaw Outage Report in Waterloo, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Waterloo, Ontario 03/27/2026 04:05

March 27: Problems at Shaw

Shaw is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Melliss30068737 Mellissa (@Melliss30068737) reported

    @Shawhelp I’m so glad I’m paying for a Centre Ice package and I can’t watch the Winnipeg Leafs game. What’s the point of the package if I can’t get any games? Tech support was useless

  • comradeflint evan jellicle 🍋 (@comradeflint) reported

    @Shawhelp Hey Shaw, is there a service alert for the Calgary area right now?

  • littlevoice1242 Brian Dyck (@littlevoice1242) reported

    Trying to record a show called "Rutherford Falls" on BlueCurve TV. Doesn't show up in voice search but when I go to the 28th, it's there. Can you help @Shawhelp ?

  • DevonJHall Loud Mouth Brown Girl (@DevonJHall) reported

    @Shawhelp It's okay, having 2 remotes is a seriously minor problem.

  • mattasaurus99 Harny (@mattasaurus99) reported

    @ShawInfo you need to figure out your Center ice issues in Alberta. Paying money and the games not being available is not right

  • Lizdomingo Lizette (@Lizdomingo) reported

    @Shawhelp I think the problem is my connection on my phone. The wifi keeps dropping. Any suggestions? Thanks

  • theraswood Therese Wood (@theraswood) reported

    @Shawhelp hello: internet seems to be down (east van area). restart not working either...

  • ThisIsRy_n Ryan (@ThisIsRy_n) reported

    @Shawhelp can someone contact me about the absolutely horrific coverage of your router? I'm in an apartment & there's no reason it should cut out multiple times a day. Also, if all three of my devices can't connect, but your app says the router is "online" - something is missing

  • jvincent89 Jessy (@jvincent89) reported

    @Shawhelp Sorry my friend accidentally unplugged the router. My bad. Have a good day.

  • BradshawL72 larab (@BradshawL72) reported

    @Shawhelp Why is NHL not working