Shaw Outage Report in Waterloo, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Waterloo, Ontario
The most recent Shaw outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Cambridge |
||
| Kitchener |
Internet | |
| Waterloo |
Internet | |
| Kitchener |
TV | |
| Cambridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Susan Sawatzky
(@susaninscope) reported
@ShawInfo Extremely frustrated to have no internet service. I work from home and having new internet is paralyzing for my business!
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Patrick
(@downtownBotch) reported
@moneypennymb @Shawhelp Two remotes dojng the same thing: means the box is the problem. I’d get Shaw to send a tech so you don’t have to go wait any more
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Jeffrey A. Richards
(@ToontownJuggalo) reported
@Shawhelp WrestleMania is April 10th & 11th (traditionally on the WWE Network). WWE Network no longer exists in USA, but still does in Canada & elsewhere globally. So I don't know WHO I'd contact to find this out. SHAW should really have a dedicated web page regarding similar issues.
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Amit
(@amit916J) reported
Shaw might be the dumbest ******* company imaginable. Cuts off internet, sets up a window, then misses said window and says they’ll do it remotely and then says oh we will have to send someone out in a week @Shawhelp is that how you treat your customers?
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Faulty
(@Line_Fault) reported
Called @Shawhelp because I couldn't login to my Shaw account. Webpage told me to call. Waited, explained, explained it wasn't webmail. Put on hold. Disconnected.
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Janine 🇨🇦
(@_snaccident_) reported
@Shawhelp @studingo Do you have an ETA for it coming back up? Figures that it would go down when I'm trying to finish up schoolwork
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Blaine Eh? 🇨🇦
(@Viking60) reported
@Shawhelp Tried online support to move service. Didn’t happen on the day promised. Technician to come 2 days after. He canceled due to Covid in his world. Said he’d get someone else. Now it’s Monday afternoon before someone else comes. Not happy.
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trevor boller
(@TrevorBoller) reported
@Shawhelp thats okay.. its ongoing for over a month now. Almost time to switch to #TELUS, but i don't have time!! Your service of SHAW has gone from 10 to 1 in the last year. I bet lots of left.
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Jeffrey A. Richards
(@ToontownJuggalo) reported
@Shawhelp Is there a website or Twitter account where Shaw subscribers can inquire about channels and program availability? I've inquired through Shaw "Help" before, but y'all have proved yourselves uninformed about such topics.
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Studingo
(@studingo) reported
@Shawhelp @_snaccident_ When multiple people report their internet is down there’s an outage. Shaw just says no outages lol. The internet had been garbage for two weeks up around fort St. John been out multiple times.