Shaw

Shaw Outage Report in Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Waterloo, Ontario 02/12/2026 02:05

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Westendgonzo Chris Childs (@Westendgonzo) reported

    For over a month now my @ShawInfo connection has been dropping for 10 minutes at a time. This is a neighborhood problem. Shaw send me a link and a technician tells me a loose connection and tightens some screws. No change. Shaw sends me a link to a high priority tech support.

  • TMHellard Tyler (@TMHellard) reported

    @Shawhelp is there an outage in Silver springs in calgary

  • adilally3 Adi Lally (@adilally3) reported

    @Shawhelp Hey. Shaw I have my service activated but for some strange reason it isn’t letting me create shaw webmail I need some help!

  • PugDaddy40 John Kiss (@PugDaddy40) reported

    @ahung @Shawhelp Here's what I got from shaw help......Hey there, it does seem there's a TV interruption happening for quite a few customers at the moment. Our team is investigating; sorry for the inconvenience! - Jacoby

  • DarklingGhost GhostRiverDarkling (@DarklingGhost) reported

    @Shawhelp I need to talk to someone in billing. Doesn't seem you guys have a customer support line anymore.

  • Lidsville Lindsay Brown (@Lidsville) reported

    @Shawhelp Good to hear you're now acknowledging the outage (Shaw told a friend in Nanaimo there was no outage). Maybe once you've go this fixed you can get Minister Dix and Bonnie Henry to acknowledge the reality of airborne spread in schools? Because they're having an honesty outage.

  • mizbon Bonnie (@mizbon) reported

    @Shawhelp we have no Internet in Red Deer. We have switched on and off. Is this a widespread issue or just me?

  • darylcognito daryl n cognito (@darylcognito) reported

    @Shawhelp why does my internet keep dropping, it's almost time for work, can get by without Facebook but need to access work network #yyc

  • My_Solo_Life David (@My_Solo_Life) reported

    @ShawInfo I just called your 1-888 number for info, pricing on just tv. I was looking on your website for at least 10-15 mins, couldn't find the info i was looking for only bundle prices. So I called. The person I talked to wasn't much help. Then she hung up on me.

  • TheSirShaun Shaun (@TheSirShaun) reported

    @Shawhelp I would like to watch recorded programming on my laptop. The alert for Saskatchewan appears but when it’s finished playing there is no active sound. Please send help