Shaw outages and service status in Waterloo, Ontario

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Full Outage Map

Shaw generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.
The most common problems reported in this area mention Internet.
The most recent signal from this area was received Sep 2, 8:05 AM EDT.

Internet (100%)

The latest reports from users having issues in Waterloo come from postal codes N2L .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Sep 4, 5:00 AM EDT	0	0
Sep 4, 5:20 AM EDT	0	0
Sep 4, 5:40 AM EDT	0	0
Sep 4, 6:00 AM EDT	0	0
Sep 4, 6:20 AM EDT	0	0
Sep 4, 6:40 AM EDT	0	0
Sep 4, 7:00 AM EDT	0	0
Sep 4, 7:20 AM EDT	0	0
Sep 4, 7:40 AM EDT	0	0
Sep 4, 8:00 AM EDT	0	0
Sep 4, 8:20 AM EDT	0	0
Sep 4, 8:40 AM EDT	0	0
Sep 4, 9:00 AM EDT	0	0
Sep 4, 9:20 AM EDT	0	0
Sep 4, 9:40 AM EDT	0	0
Sep 4, 10:00 AM EDT	0	0
Sep 4, 10:20 AM EDT	0	0
Sep 4, 10:40 AM EDT	0	0
Sep 4, 11:00 AM EDT	0	0
Sep 4, 11:20 AM EDT	0	0
Sep 4, 11:40 AM EDT	0	0
Sep 4, 12:00 PM EDT	0	0
Sep 4, 12:20 PM EDT	0	0
Sep 4, 12:40 PM EDT	0	0
Sep 4, 1:00 PM EDT	0	0
Sep 4, 1:20 PM EDT	0	0
Sep 4, 1:40 PM EDT	0	0
Sep 4, 2:00 PM EDT	0	0
Sep 4, 2:20 PM EDT	0	0
Sep 4, 2:40 PM EDT	0	0
Sep 4, 3:00 PM EDT	0	0
Sep 4, 3:20 PM EDT	0	0
Sep 4, 3:40 PM EDT	0	0
Sep 4, 4:00 PM EDT	0	0
Sep 4, 4:20 PM EDT	0	0
Sep 4, 4:40 PM EDT	0	0
Sep 4, 5:00 PM EDT	0	0
Sep 4, 5:20 PM EDT	0	0
Sep 4, 5:40 PM EDT	0	0
Sep 4, 6:00 PM EDT	0	0
Sep 4, 6:20 PM EDT	0	0
Sep 4, 6:40 PM EDT	0	0
Sep 4, 7:00 PM EDT	0	0
Sep 4, 7:20 PM EDT	0	0
Sep 4, 7:40 PM EDT	0	0
Sep 4, 8:00 PM EDT	0	0
Sep 4, 8:20 PM EDT	0	0
Sep 4, 8:40 PM EDT	0	0
Sep 4, 9:00 PM EDT	0	0
Sep 4, 9:20 PM EDT	0	0
Sep 4, 9:40 PM EDT	0	0
Sep 4, 10:00 PM EDT	0	0
Sep 4, 10:20 PM EDT	0	0
Sep 4, 10:40 PM EDT	0	0
Sep 4, 11:00 PM EDT	0	0
Sep 4, 11:20 PM EDT	0	0
Sep 4, 11:40 PM EDT	0	0
Sep 5, 12:00 AM EDT	0	0
Sep 5, 12:20 AM EDT	0	0
Sep 5, 12:40 AM EDT	0	0
Sep 5, 1:00 AM EDT	0	0
Sep 5, 1:20 AM EDT	0	0
Sep 5, 1:40 AM EDT	0	0
Sep 5, 2:00 AM EDT	0	0
Sep 5, 2:20 AM EDT	0	0
Sep 5, 2:40 AM EDT	0	0
Sep 5, 3:00 AM EDT	0	0
Sep 5, 3:20 AM EDT	0	0
Sep 5, 3:40 AM EDT	0	0
Sep 5, 4:00 AM EDT	0	0
Sep 5, 4:20 AM EDT	0	0
Sep 5, 4:40 AM EDT	0	0
Sep 5, 5:00 AM EDT	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Waterloo, and Cambridge.

City	Problem Type	Report Time
Waterloo	Internet	3 days ago
Cambridge	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Ugabug (@MaryPChipman) reported 3 seconds ago
@Shawhelp Yes, the new TV box (#2) is running, however, without a cable, the signal sometimes cuts out - the Internet might be down or slow for a nanosecond. Our WiFi shows as being strong.
Lt (Retired LAPD) Frank Columbo 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@jsam10983741) reported 7 seconds ago
@RhonaRaskin @RogersHelps @Shawhelp I feel your pain. I’ve had cell issues for some time. It’s not my phone but Roger’s. Text messages are delayed and/or I don’t receive them. And my phone defaults to Edmonton time? When I dealt with Shaw previously issues were better resolved and promptly.
D (@superdaddoo) reported 2 minutes ago
PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.
'Nucknation (@surrey1111) reported 3 minutes ago
@Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i can’t download or upload and call drops. I was hoping to change something there to make it better.
TC-VAN (@RageGeist) reported 5 minutes ago
@Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able
Deborah Pineda (@pineda_deborah) reported 6 minutes ago
@Shawhelp is the Abbeydale area having internet issues? My internet is super slow 🥹🥹🥹
Don T Beakunt (@truebusterflash) reported 21 minutes ago
3 ******* hours @Shawhelp of hold and chat only to be told to call back tomorrow because your system can’t book an appointment for more than 2 days out. BS! And then you have the nerve to call and try to sign me up for a new contact. **** that.
Chris (@PoCoello) reported 24 minutes ago
@Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 24 minutes ago
Well, it’s Sunday afternoon and @Rogers and @Shawhelp never came through with a better plan, so it appears that my services will be discontinued tomorrow after making some calls to Costco’s internet, Teck savvy, Bell & Telus. If anyone has any suggestions on providers, send em.
MrYeti (@XLegitJetsFanX) reported 26 minutes ago
@nobodyhky @Shawhelp Starlink buddy I switched and never will switch back