Shaw Outage Report in Waterloo, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Waterloo, Ontario
The most recent Shaw outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Cambridge |
||
| Kitchener |
Internet | |
| Waterloo |
Internet | |
| Kitchener |
TV | |
| Cambridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Shareski
(@shareski) reported
@Shawhelp is there an outage in Moose Jaw?
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🍁TarynJules🍁🌊💙🌊Kindness Matters🇺🇦🐾🏊♀️🏒
(@TarynJules) reported
@Shawhelp Kyle! SHAW 🇨🇦 has provided this Customer Service since the beginning & I have proof. You employ uneducated young people & when you ask for a MANAGER, THEY CANNOT get to one, EVER! IT'S NOT THEIR FAULT IT'S YOURS! SOCIAL MEDIA got your attention! TOO LATE! @Shawhelp @ShawInfo
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Peter A. Lepine
(@PeterLepine) reported
Update. Contacted Shaw technical support. They advise that my account won’t be fixed until at least Monday. Jesus. Rogers had a Canada-wide cellular meltdown a few months ago which they fixed in 24 hrs. Yet, Shaw can’t get around to fixing my internet for 5 days. @shawhelp
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Peter A. Lepine
(@PeterLepine) reported
Well, over the course of 5 days & with the assistance of 7 tech support people & one service tech who visited my home, & countless “back end” people, my internet modem is finally activated. One special shout out to Jesse at @shawhelp who stuck with me until the problem was fixed
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Rollie Woods
(@rollie_woods) reported
@PeterLepine @Shawhelp Isn't that stupid, how they run their business and survive. I guess no competition.
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🐝
(@helloiamkaitlyn) reported
@Shawhelp your website says the outage is over but I still don't have services back
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Will
(@LurkingLogger) reported
@Shawhelp Again today. Internet is in and out. Not just me- the entire neighbourhood is having problems. Please advise your tech team to look into this.
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Jay Donovan 📻
(@jaypdonovan) reported
@Shawhelp hey pls fix PVR issues in house and in app it plays for 3 seconds then vid freezes but audio keeps going, I’ve updated everything. It’s annoying AF thanks
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Alan Smithee
(@Oiler_Country) reported
Hey @shawhelp, your two way verifications do not work on the my Shaw app. You have to use a PC in order for MFA to work. The apps work fine without mfa, but in this world you need mfa. Please fix it. Don’t suggest to call into your support line, your people there have no clue
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Reptoid27 #SaveMinecraft
(@reptoid27) reported
@PeterLepine @Shawhelp They are ******* RIDICULOUS, like most 'services' of all kinds today. Welcome to the collapse of everything. Service and honour are dead, bro. I hate it too.