Shaw

Shaw Outage Report in Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Waterloo, Ontario 03/21/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Riderpride639 Riderpride639 (@Riderpride639) reported

    Once again dealing with technical issues so I'm chatting with @Shawhelp yet again to try and deal with this problem YET AGAIN. really not sure why I'm paying for a service I can barely use.

  • whoa_parker parker (@whoa_parker) reported

    so far in the past week @ShawInfo has 1) assured me my internet would not be cancelled, then deactivated my internet service without my permission 2) told me they do not have a loyalty department but transferred me to the loyalty department multiple times (cont'd)

  • truckergranny dee (@truckergranny) reported

    @Shawhelp is fort mcmurray down? Already sent DM-no reply. Barely a connection x 2 days, having to use cell provider 😡

  • rnrmusicgurl ADub (@rnrmusicgurl) reported

    @Shawhelp internet in Red Deer is up and down again. Whats up?

  • mikeroycalg Mike Roy (@mikeroycalg) reported

    @Shawhelp I know you don't charge for them, but you do throttle data speeds so that it is impossible for people to actually get good service. Not everyone can afford the unlimited plan.

  • vegaspilgrim Brian Senkow (@vegaspilgrim) reported from Thunder Bay, Ontario

    @Shawhelp Again, hit you up so to speak, yesterday, no response. Internet out in my area AGAIN, after I was assured it was fixed. Sent you another message now. This lack of service AND lack of response is absolutely dreadful and unacceptable.

  • JasonPYYC Jason P. (@JasonPYYC) reported

    @brrittannyh @Shawhelp Damn @TELUSsupport

  • opticode Frank Conradie (@opticode) reported

    @Shawhelp internet down in Rossland BC again 😣 Recent reliability has been shocking!

  • JimmySlims T!M (@JimmySlims) reported

    @Shawhelp There was an online survey after the emergency broadcast. I filled it out. The powers that be have been notified of the lag. 👍🏻

  • raydeeoh_ chelsea (@raydeeoh_) reported

    Hey @Shawhelp are you interested in a new customer? Can you help me with my TV and internet and give me a better rate and service than Telus has given me?