Shaw Outage Report in Waterloo, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (59%)

2. 

   TV (18%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (6%)

6. 

   Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener.

City	Problem Type	Report Time
Kitchener	Internet	24 days ago
Cambridge	E-mail	2 months ago
Kitchener	Internet	4 months ago
Waterloo	Internet	4 months ago
Kitchener	TV	4 months ago
Cambridge	Wi-fi	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Dave Fisher (@davidmfisher) reported 5 minutes ago

  @Shawhelp I live in the Sundance community of Calgary. Telus is currently installing Fibre optic cable. Is Telus impacting the performance & reliability of my Shaw internet & Wi-fi service? OR perhaps I should change my service to Telus.

• Nicky (@gojetsgo85) reported 6 minutes ago

  @Shawhelp Thanks. We'll probably phone together if the problem persists after we get home. He didn't try on a PC but just xbox. Might be an xbox issue too

• Jeff (@feedjef) reported 16 minutes ago

  @Shawhelp @ShawInfo @Shawhelp Just know your team charges me full price for data/calling/mms/SMS, when my data is faulty and MMs does not work at all. Tried to make me feel bad about asking why I am paying full price for a partial service that is taking 3+ weeks to solve.

• Blair Coox (@Bcoox) reported 18 minutes ago

  @Shawhelp is there an outage in yaletown? TV and Internet cut out at 5:30pm pst

• Trollmonkey (@trollmonkeyman) reported 19 minutes ago

  @Shawhelp Internet outage at my place, halp!

• 🐙Casual Disaster (@KuddlesomKraken) reported 20 minutes ago

  Anyways, I'm now paying double the cost for less then half the speeds but at least @ShawInfo has competent technicians who can install network.

• Jeff (@feedjef) reported 21 minutes ago

  A big middle finger to @ShawInfo for charging me a monthly bill for a phone plan that doesn't work. Bye!

• OF-2 Vancouver (@2_vancouver) reported 24 minutes ago

  @sqwabb @ShawInfo @CityofVancouver interesting. i have never used it on w. broadway so i cant comment on it. just used it for over an hour in Chinatown:Georgia and Main. no problems and connected without doing much other than choosing it. #happy

• Jose Thomas (@JoseKidengan) reported 26 minutes ago

  @Shawhelp @ShawInfo 7 hours of internet outage and no one has a clue even after reporting it. Do something pleaseml.

• 🔲 Russ T (@rtychonick) reported 28 minutes ago

  @Shawhelp Is there an outage in Transcona? No TV or internet here.