Shaw Outage Report in Waterloo, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (60%)

2. 

   TV (16%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (7%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener.

City	Problem Type	Report Time
Kitchener	Internet	one month ago
Cambridge	E-mail	3 months ago
Kitchener	Internet	4 months ago
Waterloo	Internet	5 months ago
Kitchener	TV	5 months ago
Cambridge	Wi-fi	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Vu Nguyen (@vutangclan2) reported 5 minutes ago

  @Shawhelp I’m at work with no internet now going on 5 hours. Your help desk says no tech can come until tomorrow. Anyway you can speed it up? Losing time to bid on work, invoice customers and we’ve gone back to paper work orders.

• Dean Edmonton (@DeanEdmonton) reported 10 minutes ago

  @Shawhelp @S_P_Patrick You are getting wide spread reports of outages in #yeg. Quit asking for individual account info and fix the damn services please.

• Greg Nicholson (@Gregeezer) reported 11 minutes ago

  @Shawhelp Hi. Messaged you here about 10 hours ago, kinda need short answer soon as I might want to cancel tech home visit.

• Petra Leinemann (@petriedish) reported 12 minutes ago

  @Shawhelp On Demand is missing a bunch of episodes from @prodigalsonfox Season 2 on Global. Available episodes jump from 7 to 11...8 thru 10 are missing. Can you help?

• easy R. (@srose180) reported 13 minutes ago

  @Shawhelp my on demand isn’t working... help

• dan (@mintsource) reported 13 minutes ago

  @fiacc @Shawhelp well the thing is technically it's not an outage as it's still working... it's just we are getting unusable download speeds of 1.7mbps rather than the ~100-600mbps we are paying for.

• Fiacc O'Brien Moran (@fiacc) reported 15 minutes ago

  @mintsource @Shawhelp True, but presumably something is broken. You'd think they would want to fix it.

• Fiacc O'Brien Moran (@fiacc) reported 16 minutes ago

  @Shawhelp widespread slowdown on bowen island, multiple people reporting, your chat support can't seem to understand the concept of a widespread outage.

• Matt (@albertarulez) reported 18 minutes ago

  @oiler_country @Shawhelp Inside Shaw seems to work not bad but a speed test to California gives me .3 Mbps and it should be 600

• Improjoe (@Improjoe) reported 19 minutes ago

  @pastayoyo @Shawhelp I wonder if @TELUSsupport would do that to their customers. I’ve never had an problem like this before with them! 👀