Shaw Outage Report in Waterloo, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Waterloo, Ontario
The most recent Shaw outage reports came from the following cities: Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Cambridge |
||
| Kitchener |
Internet | |
| Waterloo |
Internet | |
| Kitchener |
TV | |
| Cambridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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M.Smoliak101
(@smoliak101) reported
@Shawhelp 19 hours still no service in surrey fleetwood area. This is very frustrating
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ian moors
(@scrawny69) reported
@Shawhelp can you guys figure out your signal glitches before this game gets going please??? #GoCanadaGo
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Norine_e
(@bettylovecheese) reported
@Shawhelp Hi I have been waiting for Shaw help representative for over an hour. But still no response from app Twitter and messenger. My wifi is down for 2hours. I cannot literally do anything...
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Rick Kennedy
(@RickKen18588185) reported
@Shawhelp Any updates on the Surrey outage? We are a business that relies on Shaw for phones and our POS.
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@kshay
(@Axepsy) reported
@Shawhelp @PlsKThnx Any update on this? Your updates on the service website is not giving a timeline. We are getting close to a 24hr outage now!!
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1 Tall Cop
(@610Mike) reported
@Shawhelp We where waiting on the computer as well as a phone call for over three hours. We are currently back on with a rep but 3 hours? A complete joke and very disappointing. There is no excuse for this poor customer service.
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Burton
(@Buuurrrton) reported
. @ShawInfo @Shawhelp two hours on hold on your stupid chat system because you shipped a modem to an address 15km away. No estimate on how much longer till someone answers the chat. Have a human supervisor call me. #CustomerService #terribleservice
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WonderSteve
(@TheFallingStar) reported
@Shawhelp Do you have update on the Surrey outage? It has been 18 hours
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Annette Hollender
(@Hollysville) reported
@Shawhelp is there technical issues with your cable in Maple Ridge (Hammond) intermediate freezing happening on my TV
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#StayHome
(@WpgSportsNerd) reported
@Shawhelp my tv reception is all choppy and freezing up. Not sure if there are issues anywhere.