Shaw

Shaw Outage Report in Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Waterloo, Ontario 03/29/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (54%)

    Internet (54%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Stormkiko Stormkiko (@Stormkiko) reported

    @APSpoon @Shawhelp @CRTCeng are there any regulations about ISPs not providing advertised speeds and neglecting to inform customers about ongoing known issues? Asking for a friend.

  • Also82 Albert So (@Also82) reported

    @Shawhelp hi there, is there an outage in sturgeon county? Modem is flashing orange even after a power cycle

  • finalfantasy420 painfully ishgardian man (@finalfantasy420) reported

    @Shawhelp i’ve done all these steps multiple times and your tech support has historically been unhelpful. also, my complaint was not about speed but about latency. packet loss + high latency seems to be a common complaint among your customers, so i’m wondering if shaw is aware of the cause

  • 834the The 834 (@834the) reported

    @Shawhelp whats going on !!!! no updates after my DM s to support ?

  • guyha גיאחה (@guyha) reported

    @TaniaDeRozario @Shawhelp If @Shawhelp don’t fix for you this the least they can do is print and mail this Stroke of genius to all of their customers

  • adifood1234 Adi lally (@adifood1234) reported

    Overage that’s why I’m a happy @Shawhelp customer. We never get data caps. @TELUSsupport fix your god dang system and take out the data caps.

  • peebos Mike Peebles (@peebos) reported

    @Shawhelp Internet, phone and TV service down hard for the last 30 mins in St Albert, Lacombe Park Estates area. Any official outage reported or is it just me?

  • 834the The 834 (@834the) reported

    @Shawhelp Would u please trace , where the service is installed ? Based on the account number ?

  • Paul_Mansell1 Paul Mansell (@Paul_Mansell1) reported

    @Shawhelp There’s no outage. Just your system when upgrading my service. #mighthaveinternetbyfriday. If i’am lucky 🍀 at this rate. @ShawInfo 👎👎👎

  • DeanEdmonton Dean Edmonton (@DeanEdmonton) reported

    @Shawhelp crossing at rivers edge, the internet is down in the whole area.