Shaw Outage Report in Waterloo, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (60%)

2. 

   TV (17%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (7%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener.

City	Problem Type	Report Time
Kitchener	Internet	one month ago
Cambridge	E-mail	3 months ago
Kitchener	Internet	5 months ago
Waterloo	Internet	5 months ago
Kitchener	TV	5 months ago
Cambridge	Wi-fi	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Tiff (@the_crafty_nerd) reported 59 seconds ago

  @Shawhelp hey my internet is down and has been for about 30 mins. have rebooted modem, no dice. is there an outage in West #yeg

• Patricia Kaliciak (@TrishKaliciak) reported a minute ago

  @Shawhelp why can I not CHAT with Shaw over channels? When I click on chat, it doesn’t upload. Just goes blank. Issues somewhere??

• Jenn (@jenn_paq) reported 4 minutes ago

  @ShawInfo after numerous attempts trying to get my refund cheque for almost 2 years now, I still never received a cheque, and today was told to go in person to an address that no employee even works at to see if anything can be done. Terrible customer service on your part.

• Nick (@n1ck133) reported 11 minutes ago

  SHAW was running new cable to my neighbors house and now my internet is offline. Customer support told me it would take 4 days to have a tech come out, and that is best they can do. We work from home and have used most of our cellular data. @ShawInfo @Shawhelp @Crackmacs

• Robert Graf (@grafwheat) reported 16 minutes ago

  @Shawhelp What is happening with regards to the poor HDTV signal for some channels in Lethbridge. Many are unwatchable

• Don Cattani (@doncatt) reported 18 minutes ago

  @Shawhelp I am in Thunder Bay. Just noticed that about 30 Channels have disappeared from my service. I phoned earlier today and had to pay to restore the Golf Channel. Now I see that lots of channels - like CNN, are gone. Never missed a payment, never late - customer for 35 years.

• Joanne (@JoanneTeaches) reported 18 minutes ago

  @Shawhelp why does Shaw do an update at 3:50pm & then knocks out our internet & cable?! So many problems w/ Shaw & BlueCurve! Now no wifi or cable. Thankfully we use Bell for my cell phone or we’d have no internet at all. #fixit #unreliableShaw

• 𝕁𝕒𝕟 (@SJFung) reported 23 minutes ago

  @Shawhelp DM sent, still down. Using the Blue Curve Shaw TV app on my phone isn't the same!

• Jessica Trewern (@jessicatrewern) reported 27 minutes ago

  @Shawhelp Hi there. My cable services aren’t working, as well as my pvr recordings are all gone. Same problem last night but I was able to resolve after restarting.

• • Carla Luna . . . 🌙 *•° (@c_babii) reported 27 minutes ago

  @Shawhelp you need to get it together... the amount of issues we have been having has me thinking why I'm spending so much on tv and internet for it not to work properly