Shaw Outage Report in Waterloo, Ontario
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The latest reports from users having issues in Waterloo come from postal codes N2L.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (47%)
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E-mail (19%)
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TV (15%)
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Total Blackout (9%)
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Wi-fi (8%)
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Phone (1%)
Live Outage Map Near Waterloo, Ontario
The most recent Shaw outage reports came from the following cities: Cambridge, Waterloo and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Waterloo |
TV | |
| Kitchener |
TV | |
| Cambridge |
Wi-fi | |
| Kitchener |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Shelby Lou Who
(@shelbyae) reported
@Shawhelp What’s the deal with the pixelation? I’ve tried power cycling my cable box and it hasn’t helped. This seems to be happening pretty often on various channels at all sorts of times. Help?
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Cameron Archer
(@Cameron__Archer) reported
@Shawhelp @TELUS I guess my next call will be to cancel services.
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chopra
(@chopradishant) reported
@Shawhelp This link not working
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JayIsPainting
(@JayIsPainting) reported
Hey @Shawhelp any reported internet issues in Edmonton Millwoods? Connection has been poor all morning & just lost it entirely. Have rebooted to no avail.
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Richard Wittstock
(@rwittstock) reported
@AshfordMurray1 @Shawhelp It’s really quite unbelievable how bad it is.
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Dr. Charlene Kotze
(@Charlene_Kotze) reported
And the saga continues. On Friday, my @ShawInfo modem/router died. After spending a couple of hours in a chat with a support member (using my middle-aged thumbs on an iPhone), it was determined that I needed a new modem. 1/6
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T.K
(@TotallyUngood) reported
@Shawhelp Any known issues in South Lethbridge or is that just me?
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Nate Horn
(@natebhorn) reported
@TELUSsupport @TELUS possibly the worst service and support ever. Wifi down all morning, have had technicians come multiple times in the past to fix and still no fix. Stuck on hold for hours w/ support and missed multiple important work meetings. Cant wait to switch to @ShawInfo
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Dr. Charlene Kotze
(@Charlene_Kotze) reported
Would have been a 15 minute drive to pick it up. I will lose 20 hours of work. My daughter has been frantically seeking out friends’ wifi so she can attend her online university classes. After being a client for 20 years, this is pathetic customer service from @ShawInfo. 4/6
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DW
(@leftwinger9) reported
@ShawInfo Very disappointed in the inability of your customer service team to help me remain a customer. Apparently 25 years of loyalty is worth much. #sorrycanthelpyou