Shaw

Shaw Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2L.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Waterloo, Ontario 10/29/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener, Waterloo and Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Areab1 Andrea Bailey (@Areab1) reported

    @Shawhelp is the internet down in Calgary SE

  • Kmama70 Tracy (@Kmama70) reported

    @Shawhelp I have checked the wifi, this started happening when the Olympics started, may be a heavy usage issue?

  • Zizzo_69 Zizo (@Zizzo_69) reported

    @ShawInfo received an unsatisfactory customer service from your phone reps! Every time I called, they quoted me a different price for an identical request! What is going with your trainings?!! And after a week I’m still waiting for my call back!

  • Blueseros Mike Sullivan (@Blueseros) reported

    @BACullenyyc @Shawhelp What was the problem?

  • ericdraven54 ericdraven 🇭🇷 (@ericdraven54) reported

    @Shawhelp I just send you a DM. Please check. Please help. Otherwise I'll be without internet for the long weekend.

  • n_nrivera Mel Rivera (@n_nrivera) reported

    @Shawhelp can we get technical support for business here? I’ve been been on hold on the phone for quite some time. Still on hold now.

  • bubbaWpgRadio Brent Bernas (@bubbaWpgRadio) reported

    @Shawhelp None of this works. The service is awful

  • BACullenyyc Bruce Cullen (@BACullenyyc) reported

    @Shawhelp Already called - there is a full node outage in my area. Would have been good to know before I wasted 3h trying to reset my modem while online with one of your tech’s. Don’t make me go to @TELUS #BeBetter

  • wtironmonger Tim Ironmonger-R&R Drummer (@wtironmonger) reported

    @Shawhelp For the last few days our shaw tv cable in Powell River has been crap!!...constantly pixalating and cutting out.

  • ProfTomski Prof A. Tomaszewski 🇨🇦 (@ProfTomski) reported

    @ShawInfo @Shawhelp Any plans on 1. Compensating customers for lost service in Christina Lake BC & area (plus considering many incurred extra costs for using cell data and lost $$) & 2. Informing customers in the future about prolonged outages ???