Shaw

Shaw Outage Report in Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Waterloo, Ontario 12/12/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mmck Margaret (@mmck) reported

    @TELUS my cable/internet bill has gone up almost 20 dollars over the last little while, but I haven’t changed my services. In fact, channels have been removed from my account. This seems very fraudulent on your part. How do I cancel my services and move to @ShawInfo ?

  • AlwaySunnyInAB Be Happy (@AlwaySunnyInAB) reported

    @Shawhelp Any ETA on southern Alberta outage?

  • SherryWeymouth sherry Weymouth (@SherryWeymouth) reported

    @ShawInfo the absolute worst cell phone company out there. Take you money. No accountability for poor service. My advice never never get a shaw mobile account. There is no employees set up to actually deal with issues

  • AisforAWSM AisforAWSM (@AisforAWSM) reported

    @Shawhelp Don't need to DM the details for our connections. We don't need to unplug/replug when the entire block is down.

  • RealFrozz Dan Steiger (@RealFrozz) reported

    @Shawhelp Yeah, hopefully something will be done soon. This is 6 days a week that I have to deal with this if I want to stay with Shaw. That last part is becoming a larger "if" every day. Which is unfortunate, as I like the company, but I think I like sleep, though I never get any.

  • joriellepablo Jorielle Pablo (@joriellepablo) reported

    @Shawhelp why am I paying you if my internet is down girl get it togetherrrrrrrrrr

  • rebelodev jrebs (@rebelodev) reported

    @Shawhelp My internet (Sooke BC) has dropped twice in the past half hour. Shaw fibre model flashing amber light. After reboot it comes back to solid white and works for a while. Currently back up...you guys aware of an issue?

  • jeff98877256 jeff (@jeff98877256) reported

    @ShawInfo a number of tv channels in the south vancouver/fraserview area have been displaying: ref code: S0a00 for a few hours now. outage not listed on shaw website as being one of current areas effected. wondering if its regular maintenance or theres an actual issue.

  • SherryWeymouth sherry Weymouth (@SherryWeymouth) reported

    @ShawInfo shaw mobile is the worst for service and customer service. Do not get Shaw mobile You will barely be able to text. Call or use internet. They will just keep taking your money for something you cannot use.

  • LallyAd LallyA (@LallyAd) reported

    @EricisFreezer @Shawhelp Having same issue to. On cod