Shaw

Shaw Outage Report in Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Waterloo, Ontario 03/10/2026 00:25

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Rogie_The_Medic Rogie_The_Medic (@Rogie_The_Medic) reported

    @Shawhelp outage in the Innisfail’s area?

  • Onlykims1 Kim Robertson (@Onlykims1) reported

    @Shawhelp I feel bad for your techs. That's no fun. Who broke the cables? Construction? Hope they pay for the damage. All of the damage! #Shawoutage #surrey #inquiringminds

  • mrjdlly Michael Donnelly (@mrjdlly) reported

    @Shawhelp Your service ******* sucks

  • pink_starring Starring Pink (@pink_starring) reported

    @Shawhelp Hello, I am having issues with my internet, it there anything that you can do to help.This has been a problem since around 3am this morning is there anything that you do fix it.

  • RizingChaos ****🏳️‍🌈 (@RizingChaos) reported

    @ShawInfo hey how many service calls does it take to replace the underground cable? We’re at 4+ calls, 2 cables on the ground across the alley and TWO paying customers absolutely not happy.

  • itssteveeh Steve (@itssteveeh) reported

    @Shawhelp Man idk if it’s cause the router you’ve supplied is out dated or whatever but it drops connection out of nowhere pretty regularly and will not come back for hours. Pretty inconsistent service. Really thinking of switching to Telus. This happens far too often.

  • parbjot16 parbjot (@parbjot16) reported

    @Shawhelp no wifi since last night i was not able to work today since i was working from home its almost 24 hrs i live in Surrey near bear creek why does ur wifi sucks that much

  • PopeSD36 Ms Pope (@PopeSD36) reported

    We lost @Shawhelp in #surreybc this morning around midnight…we remain disconnected. On Canada Day we went 28 hours. 48 hours without service in less than 3 weeks. Both times crews are deployed to Fraser Highway where the SkyTrain construction is beginning.

  • davidkwilson19 D. Wil (@davidkwilson19) reported

    @Shawhelp is there a particular reason why our Gateway router has gone down 7 times today in Sundance, Calgary? Including four times in the past hour.

  • shanraht Shannon ******* (@shanraht) reported

    @Shawhelp any idea when service will be back up and running in Olds?