Shaw

Shaw Outage Report in Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Waterloo, Ontario 12/07/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jemcalgary James Mills (@jemcalgary) reported

    @Shawhelp is there an ETA on getting service restored to Hamptons/Hawkwood?

  • ColinRose Colin Rose (@ColinRose) reported from Vancouver, British Columbia

    @Shawhelp is there a service issue I’m Vancouver? My internet is out...

  • NormaCapnerhur1 Norma Capnerhurst (@NormaCapnerhur1) reported

    @Shawhelp I need help mirroring my iPhone to my smart tv

  • AdbPublishing ADB Publishing (@AdbPublishing) reported

    @Shawhelp Received new modem for 1 Gig, yesterday. Installation went smooth without problems except for: The old 300 mbs device had 4 ethernet connectors but the new device only has 2. How to connect two gigabit desktop machines and my NAS? Shaw provide 1 Gig 5-port switch?

  • whytestreak whytestreak (@whytestreak) reported

    @ShawInfo But terrible mobile network.

  • gbsproofs Perry (@gbsproofs) reported

    @Shawhelp internet is down rn! BBL cricket starts in a few hours, I want to watch @petersiddle403 bowl the Scorchers out. Pls help.

  • RichardT3k Richard Campbell (@RichardT3k) reported

    @Shawhelp are there any cable problems in south Calgary -somerset

  • CountFlatracula Stephen Whitmore (He/Him) (@CountFlatracula) reported

    @Shawhelp @ShawInfo my internet and cable have dropped at least 5 times today. I have contacted support multiple times about this ongoing issue. We lose connectivity every day at least twice. Please DM me to schedule the drop off of a replacement modem to eliminate the

  • jlstoon Janice Sutherland 🇨🇦 (@jlstoon) reported

    @ShawInfo more than 40 minutes on hold, because I can’t cancel services via chat. Chance of me coming back to Shaw? Zero

  • DustinBatchelor Dustin Batchelor (@DustinBatchelor) reported

    @Shawhelp my home internet is going to be down for 7 days while I wait for a technician to come. Do I get billed for the time I don't have service?