Shaw

Shaw Outage Report in Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Waterloo, Ontario 02/16/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Rebeccachau Rebecca Chau (@Rebeccachau) reported

    @Shawhelp Our neighborhood has been without service for over 24 hours. Website tells us to check to Hydro outage for updates - but we all have power! #poorcustomerservice

  • asbinvancity BO$$ LADY 🪶 🇨🇦 🇺🇦 (@asbinvancity) reported

    Hey @Shawhelp switching to a US PROVIDER as my internet/tv is STILL down, almost 24 hours

  • JXSnWp NEXL1F3 (@JXSnWp) reported

    @Shawhelp if ur forcing customers to use ur app than fix it! It's slow & buggy on best days which is moot because if u loses ur phone or its smashed ur screwed... @Bell_MTS is cheaper & FASTER for same $ why am I paying $130/month & why shouldn't I switch when I've no contract?

  • kari_elin Kari MacDonald (@kari_elin) reported

    @JMaccle @ShawInfo @equifaxcanada also won’t help and this is the 3rd time it’s been incorrectly reported.

  • JustBeing88 JustBeingHonest (@JustBeing88) reported

    @Shawhelp Provided numerous times to your tech department which did nothing. Just look up the community, there’s an outage, you can find it

  • SkyGatdula SMG (@SkyGatdula) reported

    @Shawhelp have online classes and it’s giving me a hardtime. Connection is mostly down, we’ve been using our data in the past 2 weeks

  • JustBeing88 JustBeingHonest (@JustBeing88) reported

    @Shawhelp Nah, let’s keep this public, like I said, the community of Queensland in Calgary has had outages for 10 days now, your own support team told me I was wrong but then checked with your “other support team” who apparently do know about it and don’t have any idea when it will work

  • YoungSandwich89 PUNXKevin (@YoungSandwich89) reported

    @Shawhelp I don’t know the account details, my brother handles all that. But, like I said, was completely fine yesterday. To waking up today to it being garbage today.

  • Bratt_world Brattani 🧡🍁🎃 (@Bratt_world) reported

    @levisan @Shawhelp Iam over it. Was $25 a month. Now 125 and the service is garbage. Never have any data just says 100% maxed always

  • YM_Blackrose YM Wicca (@YM_Blackrose) reported

    @Shawhelp Is internet in Coquitlam still down??? For how much longer the issue will be resolved????