Shaw

Shaw Outage Report in Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Waterloo, Ontario 11/27/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener and Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Xfighta Xfighta (@Xfighta) reported

    @Shawhelp any confirmed outages in the Edmonton/LaPerle area? Resets of all equipment yielded no results, been down for about 20 minutes.

  • ChenelleMeyers CM (@ChenelleMeyers) reported

    @Shawhelp @PrivateStories3 Could you let me know if you have any outages in the Knight St area of Vancouver? Tv is not working

  • GrandpaYeti Grandpa Yeti (@GrandpaYeti) reported

    Internet outage in Edmonton West Laperle area. Any info or eta @Shawhelp ?

  • PurePlugins Marshall Walker (@PurePlugins) reported

    @Shawhelp I've had no phone, internet or cable for over a week now, and every time I call support I get the runaround maybe it's time to switch to @TELUS

  • MrPaulBae Paul Bae (@MrPaulBae) reported

    @Shawhelp Hi. My internet went down half an hour ago and no one’s replying to my DMs for assistance. Kind of time sensitive work going on so would appreciate someone helping me out. Thanks.

  • vjgvoice VJ (@vjgvoice) reported

    @Shawhelp I pvrd the 4K football game today on tsn 4K and when I played it back there was no video only audio. F! What was your problem? I’ve been waiting for 4K broadcasting for years.

  • elekin ElectroKinetica (@elekin) reported

    @Shawhelp Hello! Can I get some help with my networking hardware?

  • cforde Carl Forde (@cforde) reported

    @AnnaGHughes @Shawhelp Recommend Telus. I’ve had good customer service and good internet service from them for several years.

  • chopradishant chopra (@chopradishant) reported

    @Shawhelp having trouble with internet connectivity, please help, call centres are busy

  • cocoadevi1 Cocoadevi (@cocoadevi1) reported

    @Shawhelp I just tried the chat on the My Shaw app and it was absolutely terrible. Can't get through on the phone and I need to know when my service is coming back on in Mission because I have to work.