Shaw

Shaw Outage Report in Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Waterloo, Ontario 01/17/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • gliverpool9966 The G.F. Liverpool™© (@gliverpool9966) reported

    @Shawhelp So far no major issues with BlueCurve TV on the Chrome. Just a minor re-connection hiccup that is all early this afternoon.

  • AmethystAnswers Christina Workman - WP Contributor (@AmethystAnswers) reported

    @Shawhelp internet is down and sounds like half my neighbourhood is having the same issue. #mckenzietowne in #yyc no issues reported on support page. What’s going on?

  • ___rhia___ ʀʜɪᴀ 🐦 𝕤𝕟oo𝕥 (@___rhia___) reported

    .@Shawhelp Just had a horrible experience with Shaw Support. Tried to get assistance in figuring out my passed father's email situation, and was hit with the least amount of help I've ever received from a chat support. Took a transcript. Just absolutely sub-par.

  • LucasGates92 Lucas Gates (@LucasGates92) reported

    .@Shawhelp is there a service issue with BlueCurve TV in Vancouver? It’s rather bizarre that our whole house went down abruptly even though everything was fine as I was installing a new TV for my dad.

  • PhaoMusic Phao (@PhaoMusic) reported

    @Shawhelp I have since Thursday. Still no answers. If you’ve got a number with a person who would actually care or help...feel free to DM.

  • BordFan Bob Heiss (@BordFan) reported

    @Shawhelp Any problems in Lake Country BC. Internet is extremely slow all of a sudden.

  • BrianGervaisYYC Brian Gervais (@BrianGervaisYYC) reported from Calgary, Alberta

    @Shawhelp Nope - not more complicated than a 5th line/phone. Told the 5th line is a big problem and can only be done in a retail store! Sometimes families are more than 4 people - its true!

  • Tcoppens Tammy Coppens (@Tcoppens) reported

    @ShawInfo my internet is down in Coventry hills. Help. 🥰

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE

  • WildEagle Andrew McKay (@WildEagle) reported

    @Shawhelp Is there an outage downtown Calgary right now?