Shaw

Shaw Outage Report in Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Waterloo, Ontario 01/11/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cheems cheems (@cheems) reported

    Anyone else having issues with Shaw right now? @Shawhelp

  • bradhussey Brad Hussey (@bradhussey) reported

    @Shawhelp spent 2 hours on live chat asking to be released from my contract. No dice. Instead I was given $25 credit for my time. Also, my business is exclusively internet based and I’m the sole provider for my family. So paying $120+ per month for 5Mbps down? Not gonna work.

  • shantanugupta Shantanu Gupta (@shantanugupta) reported

    @ShawInfo @Shawhelp it’s been 1 week since I have got on GIG + internet. Your team says speed varying between 700-800 is acceptable? I see only 400 🙄And yeah, you haven’t adjusted my bill even! Any fix? Or buyer remorse route 🤷

  • thefons1982 Fonzie (@thefons1982) reported

    @Shawhelp any updates? If it’s not working by tomorrow I need to start looking at alternate plans (aircard etc). Thank you

  • WhyWonderMore Martha Martha (@WhyWonderMore) reported

    @ShawInfo Please tell Vancouver customers why their internet and landlines were down this morning. No connection for 2+ hours. Annoying enough but without any follow-up explanation, it makes us think it will happen again.

  • VI_CYC SR (@VI_CYC) reported

    @Shawhelp I can't sign into Netflix on one of my cable boxes. I can sign into it on any other device with the same email and password but not the shaw box. It can't find the account Help? I don't want to change my password

  • delegara Noa @ RIP my sweet angel (@delegara) reported

    @Shawhelp Any idea when internet services will be resolved for Calgary? Haven't had service in 24h now

  • bradhussey Brad Hussey (@bradhussey) reported

    @Shawhelp also, there are no other providers in my area other than subpar satellite solutions. You guys sold me 1Gbps down in your contract. I’m paying for that service, you won’t let me cancel unless I buy out my contract (that I JUST resigned for 2 yrs). See what’s wrong here?

  • geekteacher geekteacher (@geekteacher) reported

    @Shawhelp Internet is down in Auburn Bay, Calgary. A quick scan of WiFi network shows no Shaw networks active in neighborhood. Please fix.

  • mikerbly Kim Hawke Winzoski (@mikerbly) reported

    @Shawhelp are you getting reports of an outage in west st paul or is it just me?