Shaw Outage Report in Waterloo, Ontario
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (67%)
-
Wi-fi (11%)
-
TV (9%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Waterloo, Ontario
The most recent Shaw outage reports came from the following cities: Kitchener, Waterloo and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Waterloo |
Internet | |
| Kitchener |
TV | |
| Cambridge |
Wi-fi | |
| Waterloo |
Total Blackout | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Bob Heiss
(@BordFan) reported
@Shawhelp Any problems in Lake Country BC. Internet is extremely slow all of a sudden.
-
Mel Rivera
(@n_nrivera) reported
@Shawhelp I am on hold on the phone for quite some time now. Is there a service disruption at 8802 Franklin Ave Fort Mcmurray? This is a business account. We have unhappy customers.
-
Kyle Warren
(@WarKy12) reported
How @ShawInfo has treated my girlfriend during the pandemic is horrible! I will NEVER use Shaw and will tell everyone I know to not use them as well... shame on you Shaw!!
-
internet user
(@frizzybob) reported
@Shawhelp why my internet be so slow ??? 🤔🤔🤔 last two weeks been real slow
-
Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE
-
Shelly Weber
(@WebShelly) reported
@Shawhelp Internet is down. Willowgrove Saskatoon
-
ronno
(@ronproulx) reported
Any idea why my internet is down @Shawhelp
-
Christina Workman - WP Contributor
(@AmethystAnswers) reported
@Shawhelp internet is down and sounds like half my neighbourhood is having the same issue. #mckenzietowne in #yyc no issues reported on support page. What’s going on?
-
ʀʜɪᴀ 🐦 𝕤𝕟oo𝕥
(@___rhia___) reported
@TheChaseLemon @Shawhelp @ShawInfo It's interesting to tell someone your dad died, give them the ph # and email address, and be told "you didnt give me any account info" - there was no 'lets see how we can help' or 'the next steps we might want to take are...' Just totally uncaring and really really juvenile
-
InThisTogether2021
(@TBC_2021) reported
@richardzussman There is a limited number of phonelines/region. Each call probably takes 10-15 min. It would really help to have the feature that @Shawhelp provides that let's us know an estimate of the wait time. Even better, provide the ability for a callback like provided by ShawTech Support.