Shaw outages and service status in Waterloo, Ontario
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Full Outage Map
- Shaw generated 1 outage signal in the last 24 hours around Waterloo, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 3, 1:38 PM EDT.
- Internet (100%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Waterloo, Ontario
The most recent Shaw outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge
|
Internet | 4 hours ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Trina M. Lee (@TrinaMLee) reported@Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.
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Dave (@Danrek77) reported@Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service
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axishairsalons.com (@axishairsalons) reported@Shawhelp What good is feedback when small business owners can’t get help without sitting on hold for hours at a time?
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Kathryn Taylor (@katinedmonton) reportedWhat is wrong with @Rogers . My husband called twice, was on hold for 20 minutes then you hung up. Will the 3rd time be the charm. I hate that @ShawInfo became @Rogers , terrible service
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Young and Fly (@Freshtodef) reported@Shawhelp @LindsayWiebeRD Former Shaw client here of over 25 years. I recommend switching to another provider. Shaw Cable has horrible customer service and no respect for long time customers all they want is your money. I blame it on the merger with even more greedy Rogers customers are just a number now
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bc_2027 (@bc_2025_vision) reported@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
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Jonathan Mason (@masonstcc) reported@shaw @shawhelp So literally nothing is working properly. Service is terrible at best. Not sure this post will even go thru. I pay lots per month and need way better service.
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Ugabug (@MaryPChipman) reported@Shawhelp Now the old TV box doesn't work & the new one to replace the defective one sent us won't arrive until Friday. This 'easy self-install' cost me a half-day & cost Rogers Shaw 3 hours of tech time, just so it could save a few bucks by not sending a techie. And we pay $$$$ for this.
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Michelle Valancius (@howyougo) reportedShaw cable rogers cable NOT working anyone else #ShawMedia #rogerscable #shawcable @Shawhelp
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Trevor Butte (@The_Butte_Man) reported@Shawhelp my home phone will dial out but not in please help