Shaw

Shaw Outage Report in Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Waterloo, Ontario 02/12/2026 20:55

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanPaulryan Paul Ryan (@RyanPaulryan) reported

    @Shawhelp my internet speed is 7mbps in Exshaw. Have you identified a problem?

  • YaBoyZuu Zuu (@YaBoyZuu) reported

    @Shawhelp Please get your **** together. Paying over $100 a month for your **** internet that won’t even allow me to stream something 720p direct wired through the modem. I’m sick and tired of it.

  • theraswood Therese Wood (@theraswood) reported

    @Shawhelp hello: internet seems to be down (east van area). restart not working either...

  • michaelweapons Teddy Padalack (@michaelweapons) reported

    @Shawhelp is there an outage in Medicine Hat?

  • itssusmandan SusManDan (@itssusmandan) reported

    @Shawhelp @ShawInfo It was fully disconnected. It's fixed now but it seems like it was quite a problem yesterday especially around Calgary.

  • IronxXxLung IronxXxLung (@IronxXxLung) reported

    @Shawhelp you guys having problems in Comox B.C.? No internet or T.V.

  • Seamusfera Seamus Fera (@Seamusfera) reported

    On Hold for 40 minutes and then @ShawInfo hung up on me... That is what I call terrible service.

  • Melliss30068737 Mellissa (@Melliss30068737) reported

    @Shawhelp I’m so glad I’m paying for a Centre Ice package and I can’t watch the Winnipeg Leafs game. What’s the point of the package if I can’t get any games? Tech support was useless

  • jvincent89 Jessy (@jvincent89) reported

    @Shawhelp Sorry my friend accidentally unplugged the router. My bad. Have a good day.

  • TheRealMovieGuy Guy Lavallee (@TheRealMovieGuy) reported from Edmonton, Alberta

    @Shawhelp why is NHL Centre Ice not working!?? I pay for all out of market games, most channels not working, including Jets Leafs game!!