Shaw

Shaw Outage Report in Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Waterloo, Ontario 03/31/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (54%)

    Internet (54%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • MarinaGiacomin MARINA - Kick the tires & Light the fires!🏳️‍🌈 (@MarinaGiacomin) reported

    Is anyone else in #yyc having internet problems?? I’m so tired of @ShawInfo. Nothing but issues constantly.

  • zukimagic Zuki Majuqwana (@zukimagic) reported

    @Shawhelp Hey! Is there an outage in Vancouver? My internet has been down for the last hour or so

  • MikeJones604 Mike Jones (@MikeJones604) reported

    @Shawhelp Any idea what occurred for their to be an outage?

  • KymberleyJules Ky ☃️ KindNotWeak 🐾♥️🎗️🕊️❤️🤝❤️ 🇺🇦 (@KymberleyJules) reported

    @Shawhelp It won't allow me to return your request for a direct message. Super. Now phone and internet are having problems but remember I pay you 3 months in advance only to spend a minimum of 8 hours a month on the phone with your people. @ShawInfo

  • MarthThePaladin Whattaninja (@MarthThePaladin) reported

    @Shawhelp either there’s an outage in west Edmonton or my modem is dead. Can I just go into a store and get a new modem?

  • KJinthe604 Ken Johns (@KJinthe604) reported

    @ShawInfo @GamingStadiumCS So you have money to support this project but I can’t get my bill extended to the 27th without losing service? Make it make sense?!

  • XerxesFire Xerxes Fire (@XerxesFire) reported

    @TELUSsupport That doesn’t help. I would like someone to call me as I can’t wait around for 45 minutes on the phone. Or just cancel this and I’ll go back to @ShawInfo as they so far provide better service and I get what I pay for

  • _Rootoo Marc (@_Rootoo) reported

    @Shawhelp Please DM me. Need help, possible home network breach.

  • accordingtomio M. (@accordingtomio) reported

    @JennArndt I cannot find it under the subscribe list! That is what mom and I watch (plus she is now into Graham Norton). @Shawhelp can you help me please?

  • _Rootoo Marc (@_Rootoo) reported

    @Shawhelp I’m having some serious issues with specific webpages and even trying to log into the modem to change the password. Can you help or reset my system and kick everyone off and reset my password for me?