Shaw

Shaw Outage Report in Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Waterloo, Ontario 01/14/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • voondiesel Alex Timmins (@voondiesel) reported

    @Shawhelp is there an internet outage in red deer today?

  • JonJennings Jon Jennings (@JonJennings) reported

    @stickers66 @ShawInfo Funny! This is when I usually boast about my flawless Telus setup... except it went down yesterday. No ability to short-cut the script, had to factory reset the modem twice before they'd check with provisioning dept and discover they'd forgotten there was an account on the line

  • GAdv_will Will Matthews (@GAdv_will) reported

    Seems @Rogers is buying @ShawInfo and @FreedomMobile. Had just made the switch to Freedom last year and have been pretty happy, but after my contract expires, I’ll no longer be Freedom customer because I dislike Rogers *that* much. :(

  • AvcsStaff Justin (@AvcsStaff) reported

    @Shawhelp, whom in the company would a customer of over 20 years speak to about the displeasure over being acquired by Rogers? This is not what I signed up for and I will not be forced into contracts I didn't sign!

  • Drew_38 Drew (@Drew_38) reported

    @CRTCeng you should NOT allow @Rogers to purchase @ShawInfo! It is detrimental to basic canadian rights to chose a service provider for cable, internet, and cell phones. Is is also a detriment to the diversity of the telecommunications industry.

  • jimcrocker Jim Crocker (@jimcrocker) reported

    @AnjaKaradeglija @Rogers @ShawInfo Paid the down-payment. Just waiting for my Starlink equipment to show up.

  • PaulEAndrews Paul Andrews (@PaulEAndrews) reported

    @SneakyCanadian @Shawhelp TELUS is no better. In fact less transparent on outages. When our business had TELUS we had nothing but issues with them reporting on outages. In this case we’ve been told it’s a fibre cut, at least Shaw is working on it, TELUS would still be discussing how to solve.

  • wagcowan William Cowan (@wagcowan) reported

    @Shawhelp hi, my internet keeps dropping off my laptop. It drops off between 10-20 times per day. Can you help me please?

  • epicfailfez Fez - Epicfail #DogeCoin #DogeCoinArmy (@epicfailfez) reported

    @Shawhelp what's the update now? Internet phone and tv has been down for 7 hours. This is ridiculous. #yeg

  • J_k_1978 Jason Kill (@J_k_1978) reported

    @Shawhelp basically an entire day without service. Im expecting a credit for loss of service.