Shaw

Shaw Outage Report in Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Waterloo, Ontario 04/01/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ArnettK DeplorableCanadian 🇨🇦 (@ArnettK) reported

    @Shawhelp Is there an outage in Southern Alberta?

  • profx307 Troy Mulawka (@profx307) reported

    So I sent a message to @ShawInfo and was immediately talking to a field sales rep and they took my info and they can set me up with better pricing. I still want what I am owed from @TELUS . Like hell even your loyalty can get back to me after being almost a 20 year customer

  • DustinKaban Dustin Kaban (@DustinKaban) reported

    @Shawhelp seems Shaw internet is down in Burnaby South, around Metrotown. Have no connection, restarted router, nothing.

  • CA_McLaughlin Courtney McLaughlin (@CA_McLaughlin) reported

    Shaw outage in downtown Kamloops #ShawOutage #Kamloops @ShawInfo

  • warriorsoilers Brett (@warriorsoilers) reported

    @Shawhelp Tech support not needed unless you can make Blue Curve actually live TV (it’s about 1.5 min behind), fix the FFWD (so slow), stop the glitching/random cutting out issues. So many problems with it.

  • RuthKewlistmum Ruth Kelly (she/her) (@RuthKewlistmum) reported

    Anyone else totally fed up with @Shawhelp tonight. The worst customer service ever.

  • DillBabyD Dylan McDougall (@DillBabyD) reported

    @Shawhelp hi I’m looking to find out if there is a service disruption in Moose Jaw Saskatchewan?

  • laurac131 Laura (@laurac131) reported

    @Shawhelp sent a DM! Need some help with my router because it keeps dropping and I need a signal for work.

  • Crackmacs cm (@Crackmacs) reported

    @Shamoism @Shawhelp hmm maybe because you just agreed to something else? like if you're in a contract now that said, you have 15 days to cancel the change maybe give that sales number a call again?

  • pgallagher72 40s YYC Male with Comorbidities (aka Patrick) (@pgallagher72) reported

    @Crackmacs @Shawhelp I have a 1.5gb connection, they keep emailing me an offer to upgrade to 1.0gb for $10 more. I think their spamvertising system is broken.