Shaw Outage Report in Waterloo, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (59%)

2. 

   TV (14%)

3. 

   Total Blackout (11%)

4. 

   Wi-fi (9%)

5. 

   E-mail (6%)

6. 

   Phone (2%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener and Waterloo.

City	Problem Type	Report Time
Kitchener	Internet	24 days ago
Kitchener	Internet	one month ago
Kitchener	Internet	one month ago
Kitchener	Wi-fi	one month ago
Waterloo	Wi-fi	one month ago
Kitchener	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Paul Andrews (@PaulEAndrews) reported 4 minutes ago

  @Shawhelp any problem with your mail servers today. Been having on-going mail issues all day on desktop and mobile device.

• Rhonda Inkster (@Roni_JDM) reported 5 minutes ago

  @Shawhelp my son is complaining that our internet is down again, wants to know why we are still using Shaw. I'm at work, can't help him ... Can you help me help him?

• CHICKENCHEF (@PoultryBadBoy) reported 7 minutes ago

  @Shawhelp SO I GENERALLY DO WHAT I WANT WHEN I WANT AND PAY MY BILLS WHEN I FEEL LIKE IT. NO ONE TELLS ME ****. YOU GUYS SUCK

• Viny (@vinydeon) reported 9 minutes ago

  @SaveWildBees @ShawInfo I’m pretty appalled by this. What an awful policy

• Paul Andrews (@PaulEAndrews) reported 9 minutes ago

  @menard_ray @TELUSsupport @Shawhelp Feel for you. I’ve been a Shaw customer for almost 30 years. I flirted with TELUS at one point but hated the service and support. My fear now is when Rogers takes over Shaw as their service and support out East sucks.

• That person (@Albedofriend) reported 9 minutes ago

  @Shawhelp Hey. Still waiting to get a mobile phone taken off my account. I recieved a notification on 611 for the amount owing on the phone that I've been trying to cancel until November. Can I please get this escalated. This is very trying on one's nerves.

• Don Gunn (@dg46) reported 12 minutes ago

  @Shawhelp We habpve had the same problem trying to watch the 11 ctv news.

• Anna Penner (@penneranna) reported 12 minutes ago

  Do you know what's really fun? Being told that you're going to be charged $400 for the early cancellation of your dead mother's television service. Thanks, @ShawInfo #winnipeg

• Sheila Colla, Ph.D (@SaveWildBees) reported 12 minutes ago

  Ping @shawhelp please help rectify this!

• jeff (@jeff98877256) reported 17 minutes ago

  @Shawhelp no internet, no cable tv. (killarney area of vancouver) its been hours now. what is the problem? specifics. service workers are slow. get a move on, we're paying customers.