Shaw

Shaw Outage Report in Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Waterloo, Ontario 12/18/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • albertarulez Matt (@albertarulez) reported

    @Huphoi1 @Shawhelp Best there is. I have NEVER had a problem with Shaw help. Unlike the USELESS Telus goofs

  • byers_halie halie paige (@byers_halie) reported

    @anelame @Shawhelp Mine was recovered back through the help of Dellycrack22 on Instagram Texthim or WhatsApp +14144854707

  • DeadmanEmsland 👻DeadmanEmsland (@DeadmanEmsland) reported

    Hey @ShawInfo @Shawhelp can you make a collective effort and not have my internet go from bad to worse in over a month. Tired of dealing with this BS.

  • Huphoi1 Huphoi (@Huphoi1) reported

    @Shawhelp Your customer service is absolute garbage. Fronting like you guys actually help

  • LoLPhoenix Phoenix (@LoLPhoenix) reported

    @Shawhelp Is there an outage in Winnipeg, MB? My wifi isn’t working and the blue curve is blinking orange. It’s been like this for over an hour

  • deestazzy Dee Duquette (@deestazzy) reported

    @Shawhelp Outage in Drayton Valley how much longer? And don't give me the white wash talk. Be real and explain what's occurred and why it's taking so long to repair? Thank you

  • Huphoi1 Huphoi (@Huphoi1) reported

    @Shawhelp Your service members have admitted to coming and replacing our router, knowing it won’t fix the issue. That’s not “wanting to help”

  • jzj1990 Jake O' Lantern 🎃 (@jzj1990) reported

    @shawhelp our internet is down in V5V. A little help?

  • Trevor_Moeller Trevor Moeller (@Trevor_Moeller) reported

    @Shawhelp Not when you don't offer it anymore lol but I'm actually on with tech support now

  • Huphoi1 Huphoi (@Huphoi1) reported

    @Shawhelp My family has been dealing with issues from you for over 2 months, we have had 5-10 service members out to bandaid the problem. Obviously we still have issues as the problem is not being addressed. Replacing a router won’t fix a faulty underground line in our area…