Shaw Outage Report in Waterloo, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (62%)

2. 

   TV (15%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge.

City	Problem Type	Report Time
Cambridge	E-mail	17 days ago
Kitchener	Internet	2 months ago
Waterloo	Internet	2 months ago
Kitchener	TV	2 months ago
Cambridge	Wi-fi	3 months ago
Waterloo	Total Blackout	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Rob Gibson (@raidersfan31) reported 4 minutes ago

  @shawhelp the worst service ever. I'm paying for premium service and I'm not even getting the lowest level. 50 or 60 mb/sec when it should be 1000. I just want a refund for not getting what I've been paying for. 180 per month. very poor service and even worse customer service.

• Graham Ross (@graham_ross) reported 8 minutes ago

  @Shawhelp how do I get a new service set up? I can’t install myself because I need a wire pulled. Interactive service very frustrating. Is there a human I can talk to to order your product

• JonBoy (@jong9548) reported 8 minutes ago

  @Shawhelp my internet seems down. Is it just mine? Or ?? T5P

• 🌻 Sarah Frumento (she/her) 🇺🇦 (@SarahFrumento) reported 9 minutes ago

  @3rdandOak @ShawInfo Do they supply you with a box? This sounds like such a hassle. I feel old saying it (does 42 count as old?), but I really miss good customer service. :-(

• G. Angel (@k3yj) reported 14 minutes ago

  @LoudMthBrownGrl @Shawhelp I'm having the same issues with a couple of channels such as Slice. Completely jumbled up, picture is broken with pixels and other images. At times completely unwatchable. I've done a box reset. What's going on?

• nastradumbass (@musicyouhavent1) reported 15 minutes ago

  @Shawhelp Spoke to your new agent and got nothing but more lies. An absolutely despicable company. I cannot believe anyone would treat their customers this way. Never again

• Nathan Koop (@nathan_koop) reported 16 minutes ago

  @Shawhelp looks like my internet is down. I restarted my router and I can connect to it but no internets :-(

• Ken Rolston (@kenrolston) reported 23 minutes ago

  @Shawhelp TV service is down in Penticton BC

• Jan Hermoso (@janherms) reported 24 minutes ago

  @Shawhelp any issue in Langley area? V3A 3R9. This is the fourth time that the internet drop. Flashing orange on my shaw wifi box.

• m. (@macypeters) reported 24 minutes ago

  @NoDoorsNoWhores @Shawhelp I've used the chat they over road it once but my number never permanently changed. I've tried multiple times.