Shaw Outage Report in Waterloo, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (60%)

2. 

   TV (16%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (7%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener.

City	Problem Type	Report Time
Kitchener	Internet	one month ago
Cambridge	E-mail	3 months ago
Kitchener	Internet	4 months ago
Waterloo	Internet	5 months ago
Kitchener	TV	5 months ago
Cambridge	Wi-fi	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Jin (@Feyangel23) reported 2 minutes ago

  @Shawhelp can I get help with my internet problem I've been try for the past couple of days to try to get a hold of any of your representatives to fix the constant connection problems

• sami (@sa20_98) reported 3 minutes ago

  @thesoussmeister @Shawhelp this **** is so frustrating wtf we paying for. Super inconsistent internet

• sami (@sa20_98) reported 4 minutes ago

  @thesoussmeister @Shawhelp do you know if mts is having problems? if not bro I think a switch might happen

• jill (@jillian_av) reported 6 minutes ago

  @shawhelp maybe instead of refusing to admit there’s issues on your end when a quick look at your twitter page shows that people all over the country have had basically unusable internet for weeks now y’all could just tell people what the problem is???

• Anna Greenwood-Lee (@AnnaGreenwoodL1) reported 9 minutes ago

  @daringibson1 @TELUS @ShawInfo If they could extend the $10 internet to everyone who qualifies for the city's fair entry program that would help

• Cerinthe (@Purpurescens) reported 10 minutes ago

  @Shawhelp I've been on hold for an hour. Can't get live chat on your website. Can't get help. What is going on?

• JAXSONbru (@hexjaxson) reported 13 minutes ago

  @ShawInfo @Shawhelp me and my friends are all having packet loss issues in cowichan bc I’ve checked my pc it’s not on my end it’s your service is this gonna be fixed or no it’s been 2 days.

• Thedevilsadvocate (@thesoussmeister) reported 18 minutes ago

  @sa20_98 @Shawhelp called them today, the router shat itself and stopped releasing a signal, took me 45 minutes to deal with the problem by chat. Worst. Service. Ever.

• Girls Go Grape (@GirlsGoGrape) reported 21 minutes ago

  Having a horrible time with @Shawhelp ... the opposite of help.

• Rose Hillier (@rlhnyvr) reported 22 minutes ago

  @Shawhelp I couldn't find the Knowledge channel on the On Demand listings. Can you help?