Shaw

Shaw Outage Report in Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Waterloo, Ontario 12/15/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge E-mail
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SighmanCanada Simon (@SighmanCanada) reported from Okotoks, Alberta

    @Shawhelp you guys need to get your support, apps and chat features fixed. 2 hours on chat and it just closed... The app crashed. No answer or anyone that seems to be able to help or fix an issue I've had for 5 weeks. Fed up and grumpy....@TELUS wanna buy out my contract?

  • allen_jessica Jessica Ruth (she/her) (@allen_jessica) reported from Vancouver, British Columbia

    @Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.

  • happypam_82 Pamela W (@happypam_82) reported

    @Shawhelp I just sent another message - help please 😢

  • HeatherMassel Heather Massel (@HeatherMassel) reported

    @Shawhelp internet hasn’t been working properly since 11:30 and now it’s not working at all. I’ve done two hard boots on my router. Are you having issues in Sherwood Park?

  • doug_thehead Doug Hoffman 😷🎧🇨🇦 (@doug_thehead) reported

    @Shawhelp more and more service outages. Do you still believe you are honoring your service agreements with your customers?

  • Names172_ Names172 (@Names172_) reported

    @Shawhelp Why is the internet so slow in lethbridge AB during the past week?

  • ColleenDFitz Colleen Fitzpatrick (@ColleenDFitz) reported

    @Shawhelp Do you know if there is issues in the south end of Winnipeg with regards to Internet services? Mine is continuously dropping today.

  • BenjaminJudson1 Benjamin (@BenjaminJudson1) reported

    I've spoken to 3 @Shawhelp agents for issues I've had with my Blue Curve Gateway/Internet/TV and despite being very polite I've wasted hours and had the agents give up and end the connection with me. How do I get a hold of a talented tier 2+ technical support or manager?

  • GMaclagan Graham Maclagan (@GMaclagan) reported

    @Shawhelp Any issues in the Campbellton area of Campbell River? No internet here. Tried all the tricks.

  • losthope4you losthope4you (@losthope4you) reported

    @Shawhelp So you threaten to downgrade your service but when I’ve tried to call I give up after being in que for an hour. Nice way to do business and yes I have questions on why my bill appears twice the amount I signs on for!