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Shaw

Shaw outages and service status in Waterloo, Ontario

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AGirlWithAPen
    Ronda Payne (Eyben) (@AGirlWithAPen) reported

    @JoyChoquette @Shawhelp No. They have resolved nothing unfortunately Joy and they really don't care about their customers at all. I've called several times. No one can/will help and I may change providers now

  • pomroy_rob
    Rob Pomroy (@pomroy_rob) reported

    @ShawInfo your customer service people and technical support system are terrible. You really need to train them better and allow them to use common sense instead of relying on a playbook.

  • nicksimard
    Nick Simard (@nicksimard) reported

    @Shawhelp is your mobile service down as well in some areas near Langley? I added data to my cell plan today because Internet was down, it worked for a bit, and then IT went down too. Why would mobile data ALSO be affected?

  • TheFloodTV
    The Flood (@TheFloodTV) reported

    Ended stream - and will try again in half an hour. SUPER Unreliable upload speeds, dropping half the frames. @Shawhelp - Spoke to y'all the other day "possibly a saturation issue" ... can we ... fix... that? That'd be tight. 😓

  • brookefriesen82
    brooke (@brookefriesen82) reported

    @Shawhelp is strange, they don't care to keep customers. I call and say bell is offering better internet services for half of what I'm paying right now, and they say well best we can do is charge $20 more than you're already paying for the same service bell is offering....

  • sodexofoodsux
    TWU & Sodexo can do better... (@sodexofoodsux) reported

    So I’m normally very happy with my service, but @ShawInfo @Shawhelp after ~18hrs without home internet or phone, I’m questioning why an issue “due to Hydro related difficulties” still isn’t fixed. Cmon guys, I pay too much for you to mess around. It’s finals season too......

  • Doalie
    So far so good! (@Doalie) reported

    @Shawhelp It was off and on for 60 minutes and has been working. I will call support if it goes again

  • Tentaskyr
    🐙Tentaskyr 🐙 (@Tentaskyr) reported

    I'm so tired of fighting with @Shawhelp about internet problems. Seems to me I'm getting throttled down to nothing every evening sometimes for a few moments.. Other times like last night and tonight, for hours. All to be told there's nothing wrong. =/

  • gekido
    gekido (@gekido) reported

    @Shawhelp our internet keeps dying after midnite (has happened a few times this week, is down now) - what's up with this?

  • bryanloewen
    Tammie Brown Fan Page (@bryanloewen) reported

    I was hesitant to switch from @TELUS to @ShawInfo Mobile because of network speed. I decided that for $25 a month it was worth a try but kept my TELUS account. Shaw speed tested at 20 MBPS, TELUS tested at 5. Telus is the biggest scam, it's one step below a pyramid scheme.