Shaw

Shaw Outage Report in Waterloo, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Waterloo, Ontario 08/18/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Kitchener, Cambridge and Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Total Blackout
CanadaCambridge Internet
CanadaKitchener Internet
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Oxide08_TTV Oxide08 (@Oxide08_TTV) reported

    @Shawhelp Its not my issues within the house. Its issues with everything outside. The probably 40+times I've had someone here to look at it and replace things they all ended up telling me its not my equipment.

  • SPhillipsAB Shannon Phillips (@SPhillipsAB) reported

    @S_HastingsSimon @Shawhelp huh I wonder if this has something to do with our ongoing Problems That Turn In to An Emotional Tween Yelling At Me

  • Oxide08_TTV Oxide08 (@Oxide08_TTV) reported

    @Shawhelp Ive already been talking to a senior tech. The online tech support and phone support is 100% useless. Its a waste of time for me to even bother talking to them. When I explain this isnt my issue, I get talked to like im an idiot and dont have any idea what im talking about.

  • Jacques_Putter Jacques Putter (@Jacques_Putter) reported

    @Shawhelp @ShawInfo is the internet out in Sidney BC? My modem just lost service

  • miss_petulant Maria Myers (@miss_petulant) reported

    @Shawhelp - my internet has be down for nearly two hours in Airdrie. What’s up?

  • jstuffcocrimlaw Jordan J Stuffco 蘇正開 (@jstuffcocrimlaw) reported

    @ShawInfo 48hrs with no internet or phones for my business. Not even so much as an update from Shaw. Never experienced such disregard for small business. Shaw on notice breach of contract and my firm will be cancelling your “service” unless immediate rectified. Brutal.

  • HawtingSarah sarahjhawting (@HawtingSarah) reported

    @Oxide08_TTV @Shawhelp Oh boy again? SHAW FIX YOUR ****. This has been an ongoing issue for years.

  • angelhuanghuang Angel Huang (@angelhuanghuang) reported

    @Shawhelp I've had spotty internet that cost me $120+/mo and scheduled 2 technician visits both were NO SHOWS. The 2nd was today which I double confirmed but just received a survey asking for my experience when nbd came. Worst customer exp of my life. Will be canceling my account

  • curious_autumn brook (@curious_autumn) reported

    @Shawhelp Hello, is there an outage happening in V3S 4C3, Surrey, BC right now? If so, when's the expected fix?

  • Harleydadd #FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta

    Second day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.