Shaw

Shaw Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2K, N2V and N2L.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Waterloo, Ontario 10/15/2025 19:15

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Shaw outage reports came from the following cities: Waterloo, Kitchener and Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaWaterloo Internet
CanadaKitchener TV
CanadaCambridge Wi-fi
CanadaWaterloo Total Blackout
CanadaKitchener Internet
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • rslade Robert Slade (@rslade) reported

    As usual, @ShawInfo is having problems with various parts of it's Internet system, and @Shawhelp is unable to resolve any problems. At the moment, @ShawInfo's Webmail is mostly unreachable, and, when you can reach it, the login server is unreachable ...

  • drevrpg Hodgepodgepoc'oween (@drevrpg) reported

    @Shawhelp are we having an outage in southeast Edmonton?

  • Taxman0569 David Jackman (@Taxman0569) reported

    @Shawhelp Recordings on the cloud are messed up. Get message already watched. Then says there is a problem. Oddly one recording played back fine.

  • EvanLloyd183 Evan Lloyd (@EvanLloyd183) reported

    @Shawhelp Are the people at Shaw gonna give us any info about when the internet may go back up, nobody cares about your stupid live updates

  • ECryptyd Elizabeth (@ECryptyd) reported

    The worst part of upgrading the Cable Tv box is that channel surfing now includes "you're not subscribed to this channel" 🙄 Is there any way to hide unsubscribed channels so I can channel surf in peace or is this just a fun feature of capitalism? @Shawhelp

  • SJSorcerer Social Distancing Sorcerer (@SJSorcerer) reported

    I'm trying to help my brother, is @RogersHelps the only #internet provider in Ontario that offers subsidized internet for people on #ODSP? They aren't in #ThunderBay and @ShawInfo and @Tbaytel don't seem to. $100+/ month internet as a minimum is kind of brutal for low income.

  • afpalmer Adelle (@afpalmer) reported

    @Shawhelp Any issues with internet connections today? We have no service in the SW

  • mixdkins mixdkins (@mixdkins) reported

    Anyone else having issues with shaw oilers feed??? Keeps cutting out. Tried sportsnet and cbc. #yeg @Shawhelp

  • ydfished HoopsfanAB (@ydfished) reported

    @Shawhelp channel 206 /cbs east has disappeared from the guide entirely in #yeg. Wtf? There’s an nfl game supposed to be there to make it worse

  • aniko99 Aniko 😷 for all (@aniko99) reported

    @ShawInfo is there an outage in #yyj ? Is there a way to check status of internet? Thanks!