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Shaw

Shaw Outage Report in Whitby, Ontario

Why is my Shaw service not working?

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Whitby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 55% Internet (55%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • zedlacher
    Pete Zedlacher (@zedlacher) reported

    @Shawhelp hey, your system Nationwide having issues? Both of our cels are not working.

  • DanAlmondDan
    Daniel D Kitteringham (@DanAlmondDan) reported

    @BillKingLanark @ShawInfo Throw a large garbage bag over their curb box until they seal it. Watch them and tell them if they don't seal it the bag goes back on

  • MattAshe8
    Matt Ashe (@MattAshe8) reported

    @Shawhelp I even offered to drive to Shaw and do the exchange to avoid postage... The rep just kept repeating that same thing even when I asked for a supervisor. I screenshot the whole discussion. Learned from my last bad experience.

  • LocutusWolfe
    Wolfe of Locutus (@LocutusWolfe) reported

    So I'm a little behind on my @ShawInfo bill, but at the same time, numbers do not equal. I just found out they have been overcharging me, and now I am mad because it is 50 more than agreed and quite frankly, the service is barely worth our original terms! They want $150 extra!

  • Dtraslerwriting
    Damian Trasler (@Dtraslerwriting) reported

    Bill, the Shaw Tech Guy, is patient, competent and deserves a raise. There's a chance we'll have all this fixed, and a Service Guy is coming out to check the modem. Phew! Thanks @Shawhelp

  • justinjjhcs
    JustinCardinalSchub (@justinjjhcs) reported

    @Shawhelp is there an outage in nw Calgary

  • eric_wilhite
    Eric Wilhite (@eric_wilhite) reported

    @zedlacher @Shawhelp Usually I’d say the problem is you, but tonight it appears that isn’t the case

  • DanAlmondDan
    Daniel D Kitteringham (@DanAlmondDan) reported

    @Shawhelp internet out again. Every night this week. Service call coming in 5 days. But the service person will tell me what I already know: Shaw's yearly national maintenance service is causing internet and TV pages across the country.

  • Restricted1337
    Kevin Gruetzner (@Restricted1337) reported from Chestermere, Alberta

    If I have to call the @Shawhelp tech support one more time I’m going to rip into the poor soul who picks up I already feel sorry

  • BACullenyyc
    Bruce Cullen (@BACullenyyc) reported

    Getting @Shawhelp mobile was the worst decision I ever made. Useless coverage if you want anything even remotely fast for data. Really? 3G at YYZ? Dropped calls all over Barrie area. Great if you never leave the Calgary. Son “ran out” of Data in Vernon after 2 of 25Gb.