Shaw

Shaw Outage Report in Whitby, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Whitby, Ontario 03/13/2026 21:40

March 13: Problems at Shaw

Shaw is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitby, Ontario

The most recent Shaw outage reports came from the following cities: Toronto.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto TV
CanadaToronto Total Blackout
CanadaToronto Total Blackout
CanadaToronto Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Whitby, Ontario

Latest outage, problems and issue reports in Whitby and nearby locations:

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • matty_lim Matthew Lim (@matty_lim) reported

    @Shawhelp is service down in the Burnaby/Lougheed area?

  • jaidenisvvcool jaiden (@jaidenisvvcool) reported

    @ShawInfo @Shawhelp wifi’s been down for over 5 hours, called and checked online and got told there’s “no outages”, i’ve restarted the router as well multiple times

  • sassymonkey71 Kathy Bird (@sassymonkey71) reported

    @Shawhelp I've done the support specialist reading off the paper.. I just want connectivity without issue on a regular basis.. Does that mean I need to choose another r provider for that to happen cause this is crazy.

  • kritterton kritter (@kritterton) reported

    @Shawhelp internet is down in Strathcona, Calgary. I’ve restarted my routers, and still not working. Please investigate.

  • 0CynicalBastard YYC Fuzzball with MS (aka Patrick) 🇨🇦🇺🇦 (@0CynicalBastard) reported

    @CalgaryBluesky @ShawInfo They did that for me too, but the service was so bad when Shaw called me and offered me money to come back I agreed. Then Telus sent me a cheque to cover the free credit they gave me that I didn't use.

  • TheEarlofElie1 The Earl of Elie (@TheEarlofElie1) reported

    @BrettMegarry @Shawhelp @ShawInfo We had the same issue about 2 months ago all working fine now

  • aSpottedJoan Joan (@aSpottedJoan) reported

    Good morning @Shawhelp can you tell me why the internet is down in Redcliff Light Industrial?

  • levisan Levi Breederland (@levisan) reported

    @Shawhelp As the earlier screenshot shows, your chat support person says that it does include “reduced speed” and the fact that the account pages says such is a “glitch”. So which is it? If there is reduced speed after 1 GB, why don’t I have ANY data connection?

  • HenrybigYT Henry (@HenrybigYT) reported

    @Shawhelp Is the internet line in Surrey bc down?

  • Corrrine ღ(¯◕‿◕¯) 𝕮orrine ♊ 🎶💞 (@Corrrine) reported from Calgary, Alberta

    @Shawhelp Sent a DM. I'm not sure why the payment didn't go thru as I sent it via same bank account the month before with no issues.