Shaw Outage Report in Whitby, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Whitby, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at Shaw
Shaw is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (66%)
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Wi-fi (11%)
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TV (9%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Whitby, Ontario
The most recent Shaw outage reports came from the following cities: Toronto, Oshawa and Whitby.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Whitby, Ontario
Latest outage, problems and issue reports in Whitby and nearby locations:
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Justin T
(@MisterJustinT) reported
from
Toronto, Ontario
@CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
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Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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BRDS TWEETN 🐦🐦🎵🎵
(@brettness37) reported
@Shawhelp No thank you. Short of a time machine, I don't think you can help me. Happy to let @BrowntoBure and anyone else looking for a recommendation know how poorly I was treated by Shaw and how happy I am with @TELUS. Shaw had multiple chances to let me down before I moved my account.
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Iman 🦋
(@yaramoon20) reported
@Shawhelp If you answer ur customer calls that will be a big help,if ur online chat response to customer needs that will be a big help,you know what if i had ever felt sorry in my life it will be the day I signed 2 years contract with ur service,i am paying money for nothing
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PK
(@10piepiek) reported
@Shawhelp how can I get service Beyond a technician coming to my house? I have a recurring issue with my Wi-Fi and internet, and I think the source of issue is not the wiring within my house but outside. So I would like someone to check on that.
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Stephanie Lamarche
(@StephL2014) reported
@Shawhelp @rocko_ca Did they fix it for all the channels it wasn’t just an issue on tsn?
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Manda ☮
(@monoxidegirl) reported
@Shawhelp is there an outage right now in Duncan BC? I keep getting asked to sign into my wifi but I get an error saying my gateway isn't connected.
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Jonathan Sas
(@jonnysas_) reported
I’ve just never in my life been through the customer service hell that @ShawInfo is putting me through. And it’s not the workers, who are trying to help. It’s a heartless company that doesn’t empower front line workers to do anything except protect their profit margins
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Iman 🦋
(@yaramoon20) reported
@KelvinJohn15 @Shawhelp @ShawInfo Yes that’s the eighth decision we have to pay for the fair service we recived, unfortunately i used to pay my full bill even though i am not benefiting from the service
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Better 'Berta
(@CannabisCommen1) reported
Hey, @ShawInfo - I'm trying to be a new customer. Your website keeps directing me to bundles, which I don't want, and the hold music was overwhelming enough that I hung up after 6 minutes on hold without talking to someone. This doesn't bode well for a happy relationship so far.
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Iman 🦋
(@yaramoon20) reported
@KelvinJohn15 @KrishnaBhatraju @Shawhelp They know nothing about customer service all what they are good for is sending bills, 🥴
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Roland van Kaauwen
(@DaddyR69) reported
@Shawhelp Jack !!! On hold now with customer service for 35 minutes. Almost $200 a month for services I hardly use and can’t even contact your offices. This is outright ridiculous !!