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Shaw

Shaw Outage Report in Whitby, Ontario

Why is my Shaw service not working?

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If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Whitby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • QuirkyGirl69
    QuirkyGirl (@QuirkyGirl69) reported

    You know what the most screwed up thing is? @Shawhelp @ShawInfo After me, giving my name, phone number & address they will NOT help you unless you give your Postal Code! I kid you not. How is that a security feature? Seriously. Anyone can Google a Postal Code. How insane.

  • crimson_arc_
    Crimson_arc_cosplay (@crimson_arc_) reported

    @Shawhelp hey I have no internet or cable at my place is there an outage or something?

  • JasonDauphinee
    Jason Dauphinee (@JasonDauphinee) reported

    @Shawhelp I’m experiencing an outage in my area. Annie street off Saanich road

  • VenoM4VendettA
    زهرمار (@VenoM4VendettA) reported

    Ordered Home Internet from Shaw Last Monday. It supposed to take 2 days. Got the modem on Sunday and guess what! it wasn't worked! they said they will send a technician on Wednesday! (10 days later!) Worst support and experience ever, DO NOT GO WITH SHAW @ShawInfo @Shawhelp

  • autumnfalls89
    Emily (@autumnfalls89) reported

    Anyone else having issues with @Shawhelp in NE Calgary? I have had no internet for close to an hour now.

  • miraoberman
    Mira Oberman (@miraoberman) reported

    I asked @Shawhelp if there was an option for service that didn't include up to $480 in early cancellation fees. Mentioning that my grandmother is 95. None were presented. Apparently they'd be so expensive its not even worth looking it up.

  • miraoberman
    Mira Oberman (@miraoberman) reported

    It took 42 minutes for @Shawhelp to cancel my grandmother's call waiting. Here's the rabbit hole of 'bundled' plans fun part: we had to add voicemail to stop her fees from going up. Because apparently it costs more to have less.

  • RealMed3
    RealMed3 MD👨‍⚕️🇨🇦💅🏽 (@RealMed3) reported

    @ErithacusRubec @Shawhelp Great, so you’re saying Telus is just as bad as Shaw. Tbh I’d switch to Telus if it were an option in my area, but alas I am stuck with unreasonable @ShawInfo

  • wiggstertom
    Tom Ace (@wiggstertom) reported

    @Shawhelp Curious how I add Shaw to my mobile banking so I can pay my internet bill. Im a new customer. I can see Shaw Cable, Shaw Mobile and Shaw Direct as options. Which one is it?

  • anon_anon6
    . (@anon_anon6) reported

    @Shawhelp I'm having the same problem. What's the fix for it, @Shawhelp?