Shaw Outage Report in Whitby, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Whitby, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Shaw
Shaw is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (53%)
-
TV (19%)
-
Wi-fi (10%)
-
E-mail (9%)
-
Total Blackout (6%)
-
Phone (2%)
Live Outage Map Near Whitby, Ontario
The most recent Shaw outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
||
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Wi-fi | |
| Toronto |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Whitby, Ontario
Latest outage, problems and issue reports in Whitby and nearby locations:
-
Algis Akstinas
(@AlsoKnownAs_AA) reported
from
Toronto, Ontario
@Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.
-
Justin T
(@MisterJustinT) reported
from
Toronto, Ontario
@CM02051985 @smFISHMAN @ShawInfo Enter your info, it might redirect you to the Network. I get a Rogers pop up to enter my info, that might just be how it works for Shaw.
-
Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Andrew
(@im_andrewtodd) reported
@Shawhelp If you did your technicians would still be working. Issue would have been resolved if you actually dispatched your techs out to the situation when the service went down instead of waiting almost 12 hours. Your updates to your customers are lies.
-
Alliancé ~aliya-n-say
(@alliance_babu) reported
@Shawhelp how long will it take for the service to be restored? My internet,TVs and phone have not been working since 11am Pacific time!!! Thanks
-
AndyAlex
(@iamandyalex) reported
@Shawhelp any timeline to Fraser Heights outage? Been at least 24 hours, don't really want to tether my phone data again for work tomorrow
-
Reanna
(@D3vilqueen) reported
@Shawhelp @Shawhelp I appreciate your response and the work being put into restoring service, though this does not answer my question nor my concern around the lack of timely updates.
-
Kam
(@kambo__g) reported
@Shawhelp My parents have been without any Shaw service for over 24 hours. How much longer is this gonna go on for
-
Ian Seggie 🅙
(@IanSeggie) reported
@im_andrewtodd @ShawInfo @Shawhelp Still on hold -- 3.5 hours now, not hanging up. Sent all my message chats and info to the Better Business Bureau this evening and let them sort out the "Contract" Shaw makes us sign but doesn't provide the service agreed to.
-
Ikraam
(@ikraamgee) reported
@GillRaghbir @TheFallingStar @Shawhelp Jesus my Freedom data hasn’t been working since last night and their customer support couldn’t figure it out. It drove me crazy
-
WonderSteve
(@TheFallingStar) reported
@Shawhelp Almost 10pm PST, do you have an ETA for the Surrey outage?
-
Roland van Kaauwen
(@DaddyR69) reported
from
Surrey, British Columbia
@ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2
-
Ben
(@bguanzon) reported
@Shawhelp It’s 7:47 PM and still no service - 24 hours ago was the outage. What’s the plan for compensation or credit for not having service available. This is also impacting work as I am limited in my ability and will now have to make alternative plans and no way to call 911!