Shaw

Shaw Outage Report in Whitby, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Whitby, Ontario 11/23/2025 18:10

November 23: Problems at Shaw

Shaw is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whitby, Ontario

The most recent Shaw outage reports came from the following cities: Toronto and Oshawa.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto E-mail
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Whitby, Ontario

Latest outage, problems and issue reports in Whitby and nearby locations:

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • benjaminfarr_ Ben Farr (@benjaminfarr_) reported

    @Shawhelp 5 people in my house to fix it & 2 “senior supervisors” would disagree with that statement but i’m open to anything at this point

  • ronda_enns Get Vaccinated 💉💉😷😷🇨🇦 (@ronda_enns) reported

    @Shawhelp I don’t understand why we get these outages. There is no weather issues going on and I live in the city. Can you help me understand?

  • salmirage S. (@salmirage) reported

    @Shawhelp why is internet down in Victoria/Saanich by Hillside & Shelbourne?

  • benjaminfarr_ Ben Farr (@benjaminfarr_) reported

    5 repair guys, 2 months and still having serious issues with shaw internet and tv. why pay when we are supposed to be getting 600mbps down and we consistently get 15… @ShawInfo @Shawhelp

  • drksyder74 Tony Brown (@drksyder74) reported

    @Shawhelp is there something up with gateway today? Hide is super slow to load and showing wrong channels...

  • benjaminfarr_ Ben Farr (@benjaminfarr_) reported

    5 repair guys, 2 months and still having serious issues with shaw internet and tv. why pay when we are supposed to be getting 600mbps down and we consistently get 15… @ShawInfo

  • dankobe87 DAN KOBE (@dankobe87) reported

    @ShawInfo is your Internet in Edmonton functioning properly?. We’ve had poor Internet service since last night.

  • MomKP22 KP ♓ (@MomKP22) reported

    @Shawhelp our gateway remote doesn't seem to be working right. We changed batteries too. It's lagging. Guide very slow to come up, pvr guide too. Changing channels takes along time to come up and scroll through stations. Help please! Highly annoying.

  • NatashaHoar Natasha **** 🫖☕️ (@NatashaHoar) reported

    Hey @ShawInfo - how about hiring more service folks for the evening shift? It’s taken more than an hour to try fix our issue via ‘message us’ bcs our tech keeps vanishing, and now they’ve remotely disconnected our WiFi on top of everything else. 🤬

  • nl_rock chrisc (@nl_rock) reported

    Ok @Shawhelp last week my internet went out, called and got tech appointment for sept.12, now got text saying tech will be coming today the 11th between 12 and 2, confused and frustrated customer here