Shaw

Shaw Outage Report in Whitby, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Whitby, Ontario 12/05/2025 15:30

December 05: Problems at Shaw

Shaw is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Whitby, Ontario

The most recent Shaw outage reports came from the following cities: Toronto and Oshawa.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Total Blackout
CanadaToronto TV
CanadaToronto Internet
CanadaToronto TV
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Whitby, Ontario

Latest outage, problems and issue reports in Whitby and nearby locations:

  • AlsoKnownAs_AA Algis Akstinas (@AlsoKnownAs_AA) reported from Toronto, Ontario

    @Mark_Goldberg @ShawInfo Good for people in AB & B.C. that can and want to bundle. But not focused on the underserved or accessibility. Have to have a fixed service, qualify. And accept zoned plan limitations. If you followed the Wireless Industry Review closely @TD_Canada these were some of key points.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CozyBoomer Cozy Boomer Fren (@CozyBoomer) reported

    @Shawhelp I tried turning it on and off again for the past hour before realizing your services are completely down in my area (Nanaimo/Gulf Islands). Any ETA on when they will be back up and running again? Are they waiting on BC hydro to fix something power wise or??

  • dianamoher Diana Moher (@dianamoher) reported

    Dear @Shawhelp and @TELUSsupport from Gabriola. Let's clarify. It's the WHOLE island with no phone and internet service. Not some. You've had practice dragging a line over by helicopter 5 years ago. Probably work again. Thanks.

  • SandraHulleman Sandra Hulleman (@SandraHulleman) reported

    @Shawhelp We were told Dec 4 is the soonest. What’s frustrating is that this is the same issue that we had a month ago.

  • TheEarlofElie1 The Earl of Elie (@TheEarlofElie1) reported

    @BrettMegarry @Shawhelp @ShawInfo We had the same issue about 2 months ago all working fine now

  • kritterton kritter (@kritterton) reported

    @Shawhelp internet is down in Strathcona, Calgary. I’ve restarted my routers, and still not working. Please investigate.

  • jaidenisvvcool jaiden (@jaidenisvvcool) reported

    @ShawInfo @Shawhelp wifi’s been down for over 5 hours, called and checked online and got told there’s “no outages”, i’ve restarted the router as well multiple times

  • MikeVanderwater Mike Vanderwater (@MikeVanderwater) reported

    @Shawhelp Seriously you guys need to fix your internet. Unacceptable

  • abbasmash3 abbas mashaollah (@abbasmash3) reported

    @meier_j @ShawBusiness @Shawhelp I am having the same issue. 2 month later and 3 routers and total rewiring and the finally said it might be their systems. They are going to look into it. You could have done that 2 month ago not to mention during the 7 calls with tech support

  • drkayotica Melllvar...that's with 3 L' s. (@drkayotica) reported

    @lavrys @amazon @ShawInfo Same here on Friday in the space of an hour I received five phone calls...#wtf

  • quakemom Chessmom (@quakemom) reported

    @Shawhelp W network always offered a time shift option but its gone today