1. Home
  2. Companies
  3. Shaw
  4. Whitehorse
Shaw

Shaw outages and service status in Whitehorse, Yukon

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Whitehorse, including 0 direct reports.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Whitehorse, Yukon

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Whitehorse, Yukon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Whitehorse, Yukon

Latest outage, problems and issue reports in Whitehorse and nearby locations:

  • GerryBrandt
    Gerry Brandt (@GerryBrandt) reported from Whitehorse, Yukon

    @ShawInfo outage in Yukon. No TV’s right now. Is there a service issue to be aware of. We have hockey fans that are pissed

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Madelinenerd
    Madelinenerdfighter from the @IamMADELINEpod (@Madelinenerd) reported

    @Shawhelp I'm on hold with tech support as my internet is down. Do you have lower mainland outages?

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.

  • RoselleE14
    Roselle E (@RoselleE14) reported

    @Shawhelp @Shawhelp yes agreed and it would be helpful if you had a public resource not one only within your account. Even when I look in our account it simply only says network outage since 7:35am and that it is being looked into. @bchydro does this very well and is transparent

  • EmptyUK
    Mat Thomas (@EmptyUK) reported

    @Shawhelp Actually I called and it said there is a known outage. Any idea what’s going on?

  • Me_Caramidaru
    Mr. C (@Me_Caramidaru) reported

    @Shawhelp Surrey Internet service down? again?

  • LesIsMore1
    Les Stelmach 🇨🇦🇺🇦 (@LesIsMore1) reported

    @slackerman10 @Shawhelp Any company (telcos, banks, util, etc) whose phone line REGULARLY says “we are experiencing higher than normal call volumes” is just short-staffing. They are optimizing cost over service. What is the maximum tolerance for a customer, etc. it’s obviously worse for oligopoly

  • surrey1111
    'Nucknation (@surrey1111) reported

    @Shawhelp Thanks for asking. My wifi is good. But i have barely got 1 line on network (vertical), and sometimes in the other end of my house, i can’t download or upload and call drops. I was hoping to change something there to make it better.

  • the_real_krod
    #NoFunKevin (@the_real_krod) reported

    @Shawhelp i cant sign into my shaw mail to connect my apple tv Keep getting an error. Help!

  • __guzzzzi
    Guzzzi (@__guzzzzi) reported

    @ACBgal @Shawhelp Hey! Did you fix it? Same problem here

  • brandobrennan
    b ☾ (@brandobrennan) reported

    @Shawhelp being on hold for 3 hours so far is quite ridiculous (2 days in a row now). At this point i’m about to dispute charges w my bank. Why is your customer service impossible to contact?