Shaw

Shaw Outage Report in Whitehorse, Yukon

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Whitehorse, Yukon

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Whitehorse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Whitehorse, Yukon 12/12/2025 05:55

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Whitehorse, Yukon

Latest outage, problems and issue reports in Whitehorse and nearby locations:

  • GerryBrandt Gerry Brandt (@GerryBrandt) reported from Whitehorse, Yukon

    @ShawInfo outage in Yukon. No TV’s right now. Is there a service issue to be aware of. We have hockey fans that are pissed

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • AndruC 𝔄𝔫d𝔯𝔲ℭ (@AndruC) reported

    @dwjudson @ShawInfo @fort_frances Broadband as a public service or utility would be a dream.

  • BootsNCatzz Unusual Suspect (@BootsNCatzz) reported

    @bacon_darth @Shawhelp Having the same problem. Internet is down south east Edmonton.

  • kaclk Kayle Clark (@kaclk) reported

    5 hours now since the @shawinfo @Shawhelp outage and still no official explanation or ETA for restoring vital services for people. They need a whole new comms department at this rate.

  • Jon01537027 Jon (@Jon01537027) reported

    @Shawhelp is it just Edmonton without an outage or is Vancouver as well?

  • yegDavid David, a regular truck guy. (@yegDavid) reported

    If I have to work from home, and my ISP has an outage for an hour, preventing me from working, can I expect to see a credit for my hourly rate on next month's bill? Asking for Southeast Edmonton. @Shawhelp

  • kaclk Kayle Clark (@kaclk) reported

    Just in case we’re counting, @Shawhelp outage is now at 2 hours with 0 updates. Completely unacceptable.

  • morningtroll Tina Gillis (@morningtroll) reported

    @Shawhelp I don't know it offhand. My point is for Shaw to report a massive outage, the reasons for it, and expected length of the outage without customers having to seek out this information from other sources. My texts from my coworkers prove it's not just me.

  • morningtroll Tina Gillis (@morningtroll) reported

    @Shawhelp Thanks, but a drive around my neighbourhood found about 8 shaw trucks, a large spooling truck and several other large utility trucks converging around a large hole. I suspect that might be the source of the issue.

  • meadorsmusings Kris Meador (@meadorsmusings) reported

    @Shawhelp My SHAW services are down. I’ll dm you my account number. #yeg

  • rahiltarique1 Rahil Tarique (@rahiltarique1) reported

    @Shawhelp our internet connection keeps getting disconnected. Been happening all morning. I am located in Calgary. Is this local for me or is there an ongoing issue in YYC