Shaw Outage Report in Whitehorse, Yukon
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Whitehorse, Yukon
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Whitehorse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Whitehorse, Yukon
Latest outage, problems and issue reports in Whitehorse and nearby locations:
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Gerry Brandt
(@GerryBrandt) reported
from
Whitehorse, Yukon
@ShawInfo outage in Yukon. No TV’s right now. Is there a service issue to be aware of. We have hockey fans that are pissed
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Navi
(@Navi87288967) reported
@ShawInfo during covid times, we support each other, but guess what shaw and it’s trained agents do- #they make sure you don’t work. #worstserviceprovider#thinkbeforeyoubtake their internet services
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K.C.
(@VancouverMuggle) reported
@ShawInfo Been a loyal customer for decades and Shaw doesn't even care about it. People, Iif you find a better internet rate elsewhere, take it. Loyalty doesn't mean anything to @ShawInfo
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JennyJ
(@JennyBobofett) reported
.@Shawhelp I’ve been on hold for over 45 minutes 😡 Still no help. Need to get shaw services set up for a move
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
For over 6 weeks, our cable feed has not worked. Over half of our channels are pixelated ‘ unable to watch. @Shawhelp hasn’t helped. With two trips here, blaming a feed problem outside the house, and providing no updates. This is just a desperate escalation on NFL Sunday!
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Sarah
(@sarahconnorjohn) reported
@Shawhelp I apologize - I was rude. I’ll try the online chat tomorrow. It’s just that over $400 has been charged for services I don’t have and it’s probably a system glitch that needs a human to fix it. I’ll keep you posted. Thank you.
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Mark Timmer
(@hillmonk3y) reported
@Shawhelp sent a DM regarding internet speed issue.
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therealmhordaan
(@mhordaan) reported
@Shawhelp Shaw are bottom feeders. Lots of time to make cheeky comments/ rob people blind because they don't question or look at their bills. You should be ashamed of yourselves. Still lodging complaint with CRTC and BBB once I'm done making another bill for a nonexistent acct disappear.
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Sarah
(@sarahconnorjohn) reported
@mhordaan @Shawhelp @cbcfifth Agreed. I’m being charged for services I never signed up for. Can’t connect to an agent for two weeks.
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Dr. Viking Hat.
(@JonLueke) reported
@ChrisLaBossiere @Shawhelp Unfortunately, it seems like you have to be connected to the right person int heir service department. I had a bricked modem. It took 8 calls. Last call - guy not only fixed the issue, had a new modem sent the next day, and reworked my plan for more services at less cost.
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Greg Dickson
(@gregbd) reported
@ChrisLaBossiere @Shawhelp I had a similar problem in 1998 and until I got a manager in the phone, they didn’t figure out that there was a problem with the buried cable coming to the house. The ran a temp cable from the light pole. Fixed the problem. Then next spring they traced the buried cable.