Shaw

Shaw Outage Report in Whitehorse, Yukon

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Whitehorse, Yukon

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Whitehorse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Whitehorse, Yukon 12/17/2025 18:30

December 17: Problems at Shaw

Shaw is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Whitehorse, Yukon

Latest outage, problems and issue reports in Whitehorse and nearby locations:

  • GerryBrandt Gerry Brandt (@GerryBrandt) reported from Whitehorse, Yukon

    @ShawInfo outage in Yukon. No TV’s right now. Is there a service issue to be aware of. We have hockey fans that are pissed

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • grambowpg Grambo.wpg (@grambowpg) reported

    @Shawhelp At least log this as an error/bug internally and have management work with your broadcast partners to get this fixed. It's a complete trash product to have a 4K sports channel that ends at an hour turn when the game could be going late, going into OT, weather/incident delay, etc.

  • BCKenzee M McKenzie (@BCKenzee) reported

    My @TELUS home services contract expires in a few weeks. After 6 years with them I haven't been happy with their service for the past year. I'm considering switching to @ShawInfo Who would you choose?

  • MusashiGauss Musashi Gauss (@MusashiGauss) reported

    @Shawhelp Christie Park outage thats been going on since yesterday. Your outage page has the details. Very disappointing its been so long.

  • MusashiGauss Musashi Gauss (@MusashiGauss) reported

    @Shawhelp Like I said your service people are great. They can’t overcome weak management unfortunately. Their hands are tied.

  • seeriley CDR (@seeriley) reported

    @Shawhelp the TSN world Jr. feed beyond bad, local issue?

  • CalgaryShane Shane Westcott (@CalgaryShane) reported

    @Shawhelp Kyle, Jesse, anyone… Would it shock you to know that the repeated update that ‘technicians are onsite” is no longer reassuring as we enter day three of this mysterious outage? Any chance for some actual info? ETA?

  • Meatbunman Jordan (@Meatbunman) reported

    @Shawhelp I've tried your support team. They didn't help and said there was nothing wrong. The only "troubleshooting" step was them asking me to restart me router. But that won't work, because as you can see by the 1170 Mbps there is nothing wrong with my speed on the VPN.

  • I_kid_not 𝒞𝒽𝒶𝓇𝓁𝑜𝓉𝓉𝑒 𝐿𝑒𝑒 (@I_kid_not) reported

    @PaulDav63310586 @Shawhelp Phone service is considered an essential service. Complain to the CCTS. For internet interruptions you'll need to write to your MP and have Parliament consider internet as an essential service

  • jstrocel Jon Strocel (@jstrocel) reported

    @Shawhelp @RealFakeDiesel Rogers would be lit up on Twitter if it was a TSN issue. Crickets over there. It’s your own head end.

  • bee2216 Bee (Bee@mstdn.ca) (@bee2216) reported

    @BCKenzee @TELUS @ShawInfo Been with Telus 12 yrs, can't get Fibre Optic in my area, they are on the old system of copper. They charge me for Fibre Optic when I can't get the service,they have to actually install under ground. I can't get the speed they offer,Just not possible.I'm going with Shaw in Jan.