Shaw outages and service status in Williams Lake, British Columbia

Problems in the last 24 hours in Williams Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Williams Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Williams Lake, British Columbia

Latest outage, problems and issue reports in Williams Lake and nearby locations:

• 
  Vince (@in_Vince_ible18) reported 23 minutes ago from Williams Lake, British Columbia

  So it’s pretty much lock down again and @Shawhelp wifi is consistently dropping. And yes I’ve turned it off and back on again.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bc_2025 (@bc_2025_vision) reported 2 minutes ago

  .@Shawhelp is #Shaw help gone ...

• 
  Release the files (@BlackBlazeE) reported 4 minutes ago

  No stream today as the internet issues are back. Weirdly consistent numbers on up/down speeds, and ping when this happens. Almost like @ShawInfo is throttling our connection.

• 
  Roger Wild (@rojwild) reported 4 minutes ago

  @Bigroyalt @Shawhelp @ShawDirect S'funny, if you want to pay, add a service etc. you get through no problem. Fixed up in no time

• 
  Ugabug (@MaryPChipman) reported 7 minutes ago

  @Shawhelp I have to return the old modem & the new TV box that didn't work. The 1st technician sent me a FedEx label but there's no FedEx in my neighbourhood. The 2nd technician said he was going to send me a label for Canada Post/UPS, both of which are far more accessible but he never did

• 
  Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 12 minutes ago

  @Shawhelp Well I guess your app guys heard everybody yelling at them. They just released another update - and this one works. But #getitrightthe1sttime and save yourself trouble.

• 
  Ugabug (@MaryPChipman) reported 17 minutes ago

  @Shawhelp We did it all. It turned out Shaw hadn't properly registered the devices. 2 hours spent on the 'easy swap out' new modem (1 hr w tech support). Worse problems with the TV swapout, still unresolved. 1 hr trying everything, 1 hr waiting for tech support, 1 hour w it. New box needed

• 
  Don T Beakunt (@truebusterflash) reported 23 minutes ago

  @Shawhelp Your link says outages are unavailable. wtf?

• 
  Gerrit Heikamp (@gerrit_heikamp) reported 25 minutes ago

  @Shawhelp A technician was here because of the poor signal that we have. He replaced the router and indicated that all is well. We still have a poor signal causing poor television reception.

• 
  Heldy (@HeldyCarvalho) reported 25 minutes ago

  Hello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?

• 
  sarah (@punkwich) reported 27 minutes ago

  lmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru