Shaw outages and service status in Williams Lake, British Columbia

Problems in the last 24 hours in Williams Lake, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Williams Lake, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Williams Lake, British Columbia

Latest outage, problems and issue reports in Williams Lake and nearby locations:

• 
  Vince (@in_Vince_ible18) reported 42 minutes ago from Williams Lake, British Columbia

  So it’s pretty much lock down again and @Shawhelp wifi is consistently dropping. And yes I’ve turned it off and back on again.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Quinn Mason MD (@boondocksdoc) reported 4 minutes ago

  @Shawhelp @Shawhelp unfortunately no widespread outage on your site and no alert banner in my app under my account. Trying to access troubleshooting just continues a never ending loop of selecting your device then a page that bounces back to select your device. Not user friendly.

• 
  Quinn Mason MD (@boondocksdoc) reported 5 minutes ago

  @Shawhelp Nanaimo home internet service down. No mention of same on website. Any info or update?

• 
  Mark Banks (@markbanks6) reported 8 minutes ago

  @Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region

• 
  Jenn (@jskapin) reported 11 minutes ago

  @Shawhelp Internet, and it’s in Cochrane, ab. Self service doesn’t work either.

• 
  Jacob Tecson (@Jacob_Tecson431) reported 11 minutes ago

  I’ve been with @Shawhelp for about 4 Years and haven’t had any issues until @Rogers took over. Absolutely the worst internet service ever, the customer service team are very impatient, and the prices are terrible. I am a Rogers user and do not recommend anyone to use @Rogers

• 
  AndorianIP(AiP)🐍 (@AndorianIP) reported 13 minutes ago

  @Shawhelp Well it would be a bit more reassuring if the techs were now working to fix instead of investigating over 4 hours.

• 
  Dave (@Danrek77) reported 14 minutes ago

  @Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service

• 
  bc_2027 (@bc_2025_vision) reported 17 minutes ago

  @Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.

• 
  Ryan Brackenbury (@slackerman10) reported 17 minutes ago

  Nobody should sign up for @Shawhelp useless customer service that only got worse since the merger. Billions made by these clowns and can’t even get to my house to fix recurrent issues for 48 hours. The amount I pay you should a guy on standby 24/7. #joke #ridiculous #Rogerssucks

• 
  Kathryn Taylor (@katinedmonton) reported 18 minutes ago

  What is wrong with @Rogers . My husband called twice, was on hold for 20 minutes then you hung up. Will the 3rd time be the charm. I hate that @ShawInfo became @Rogers , terrible service