Shaw

Shaw Outage Report in Windsor, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Windsor, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Windsor, Ontario 01/19/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Purgy Purgy (@The_Purgy) reported

    Hey @Shawhelp , your upload rate constantly dipping to 0 is making my career as a streamer really, REALLY difficult. We have replaced modems, cables, routers, everything. Whatever the issue is, it is between here and @Twitch , and I'd really love if you'd fix it. Please?

  • teriterikerr Teri Kerr (@teriterikerr) reported

    @ShawInfo I have no idea how you stay in business! I’ve been on hold now for over 30 minutes waiting for an agent to upgrade my internet and nobody is answering the “live chat”. Tough to stay loyal when your coverage AND service both suck!

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

  • CMDannCA Dann Blair 🚀 (@CMDannCA) reported

    @brockgs @FedEx @ShawInfo I was directly transferred to another department and then sat on hold for like 20 minutes, at the end, their system was down haha.

  • Uncle_Ron91 Uncle Ron (@Uncle_Ron91) reported

    @Shawhelp @ShawInfo 's chat support on the website has to be the worst think I've ever experienced. Requested to restart modem, asked if it'll auto reconnect to us, they reply yes. Come back and agent closed conversation. Open with new agent, ask if he can read the previous convo

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

  • Mc3ain Mike Grimes (@Mc3ain) reported

    @Shawhelp seriously ticked off about how you have locked down WiFi settings in the blue curve gateways, some people need to be able to change these settings, I have customers calling me because their smart devices will no longer connect because we can't separate 2.4 and 5ghz...

  • djdevo79 Dennis (a.k.a. Devo) (@djdevo79) reported

    @Shawhelp Modem sends packets Zooming through the Internet Happy customer

  • Slack_Daniels SlackDaniels (@Slack_Daniels) reported

    @Shawhelp Hi Shaw Help Team. Why do you have wait times spoken while going on hold when the times are not realistic? 35-45 has been 75 mins so far.

  • barryrabold Barry Rabold (@barryrabold) reported

    Leaving @TELUS because apparently I’m moving to the boonies and they don’t provide anything more than copper wire service in the new digs... 👋🏼 @ShawInfo