Shaw

Shaw Outage Report in Wood Buffalo, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Wood Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Wood Buffalo, Alberta 12/31/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

  • bruins_37 Jose Pablo McCarthy 🐀 (@bruins_37) reported from Wood Buffalo, Alberta

    @Shawhelp Hello, could I get some help please?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Daggerville Daggerville (@Daggerville) reported

    @CaseyBratPack @Shawhelp Yup, having the same issues.

  • BrowntoBure BrowntoBure (@BrowntoBure) reported

    @nicarellano @Shawhelp Already had internet for years. Just spoke with Telus. Like 40 dollars less than what I've been paying for **** I actually watch and 4k.

  • matlockerson kyle matlock (@matlockerson) reported

    @ShawInfo - “would you like our call back service?” Me: “yes pls” *call back: you’re next in line... *an hour and 35 mins later 🤬

  • thenicestnadeem Mustansar Nadeem (@thenicestnadeem) reported

    @Shawhelp been a customer for 5 years and the service has never been this poor. May be time to switch to another ISP

  • CaseyBratPack 🦋Just Existing in a Crazy World🦋 (@CaseyBratPack) reported

    @Daggerville @Shawhelp last couple days mine has been freezing and starting again..skipping time. Both TV and the app on my tablet was doing this.. I saw a few posts on FB about this same issue with other folks on Shaw. Yet to see or hear an explaination of why though.

  • ThyQueenAmy Amy Alexandra (@ThyQueenAmy) reported

    @Shawhelp I called you guys today, waited on the phone for an hour before representative spoke with me and she was willing to help me and told me she'd put me on a brief hold and ended up hanging up on me...now I'm on hold again. I'm literally trying to change from Telus to you guys

  • nikrrabbit Old St. Nik 🖕🎅🖕 (@nikrrabbit) reported

    ...also my wifi signal's been getting throttled all day. 🙄 @Shawhelp

  • therabidpickle Jonathan (@therabidpickle) reported

    @Shawhelp hi there. I’ve sent a DM to extension from yesterday’s attempt to fix router/WiFi issues. We are having even more issues today than we were.

  • krf248nm West Strong (@krf248nm) reported

    @Shawhelp Thanks for the gesture. The last service month started Nov 4. Auto payment done Nov 5. Got a bill starting Dec 4 but was told by cus service it's for Nov. Either the bill date is wrong or Shaw is double charging me. Sounds pretty random to me. Not to mention the harsh letter.

  • thenicestnadeem Mustansar Nadeem (@thenicestnadeem) reported

    @Shawhelp second day of no wifi and no clear info from your support folks.