Shaw

Shaw Outage Report in Wood Buffalo, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Wood Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Wood Buffalo, Alberta 12/05/2025 13:00

December 05: Problems at Shaw

Shaw is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

  • bruins_37 Jose Pablo McCarthy 🐀 (@bruins_37) reported from Wood Buffalo, Alberta

    @Shawhelp Hello, could I get some help please?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Trevor_Moeller Trevor Moeller (@Trevor_Moeller) reported

    @Shawhelp ok seriously wtf, I had several shows scheduled to record and now two of them are not recorded and they were bumped to either today or tomorrow and they aren't showing up on the list of future recordings but when I search the show it shows the new time

  • Charlene_Kotze Dr. Charlene Kotze (@Charlene_Kotze) reported

    Would have been a 15 minute drive to pick it up. I will lose 20 hours of work. My daughter has been frantically seeking out friends’ wifi so she can attend her online university classes. After being a client for 20 years, this is pathetic customer service from @ShawInfo. 4/6

  • Therealrodgray1 theRealRodGray (@Therealrodgray1) reported

    @Shawhelp Thanks. That seems to have fixed the problem.

  • jclemy Jeff Clemens (@jclemy) reported

    @Shawhelp Oh no it was more the speed from actual fibre that I meant. Your service team has been great.

  • mahovlich_m The King of Thistledown (@mahovlich_m) reported

    @shawhelp cable and internet not working in Medicine Hat south east hill

  • jclemy Jeff Clemens (@jclemy) reported

    I have gotten fantastic service from @Shawhelp. If it weren't for the speed and cost I would definitely stay with them.

  • YokoSym25 Sheena Neil (@YokoSym25) reported

    Mark at @Shawhelp over the phone is a great guy!! More support folks should be like Mark!

  • dokken71 Kim (@dokken71) reported

    @ShawInfo worst cust serv exp EVER!! 2 hours of my life to have a useless and rude chatter disconnect with zero help. Wtg on phone for help & keep getting told to chat in. Bell MTS looks like we’re coming your way.

  • Cameron__Archer Cameron Archer (@Cameron__Archer) reported

    @Shawhelp @TELUS I guess my next call will be to cancel services.

  • JayIsPainting JayIsPainting (@JayIsPainting) reported

    Hey @Shawhelp any reported internet issues in Edmonton Millwoods? Connection has been poor all morning & just lost it entirely. Have rebooted to no avail.