Shaw

Shaw Outage Report in Wood Buffalo, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Wood Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Wood Buffalo, Alberta 09/17/2025 20:05

September 17: Problems at Shaw

Shaw is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

  • bruins_37 Jose Pablo McCarthy 🐀 (@bruins_37) reported from Wood Buffalo, Alberta

    @Shawhelp Hello, could I get some help please?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • W_C_Roberts Winston Roberts (@W_C_Roberts) reported

    @Shawhelp Hey There. Any unplanned service outages near Olds, AB? I have no internet and power cycling doesn't work.

  • marc_poirier marc poirier (@marc_poirier) reported

    @Shawhelp I'm on lightspeed in Vancouver and internet is down since I woke up, guys.

  • Albsmignoli Albert Michael (@Albsmignoli) reported

    Hey @Shawhelp am I able to login to the TSN website and watch #themasters?

  • mlocy112 Colm Howard (@mlocy112) reported

    @Shawhelp @WillWatson27 I called Shaw about an hour ago and they have an alert about outages in Vancouver but nothing appearing online. Internet has been down for 3 hours now

  • darcymo51156729 darcy morris (@darcymo51156729) reported

    @Shawhelp You service is a nightmare. I had a technician scheduled for today. He didn’t call or show up. I am online chatting and they don’t know why my appointment was randomly cancelled. I have gotten cut off from my agent. And now have to explain the whole scenario again

  • tipsy_turkey © (@tipsy_turkey) reported

    @Shawhelp SmartVoice is completely down, along with the support numbers for SmartVoice support. Not a mention on your page is odd.

  • AaronGill009 Aaron Gill (@AaronGill009) reported

    @Shawhelp Your customer service today is terrible. Asked for a call back and when it finally did it rang once. Trying to call back for the last 15 mins and calls won't even go through. This is absolutely ridiculous!

  • 10lbBeltBuckle Canadian Greg. (@10lbBeltBuckle) reported

    @Shawhelp help!

  • VVixen85 VancityVixen85 (@VVixen85) reported

    @Shawhelp @AaronGill009 Is service out? Our phone lines are down @Shawhelp

  • noee_01 noee_01 (@noee_01) reported

    @Shawhelp any service issues in Langley? Having trouble with our office phones. I've sent a DM...