Shaw

Shaw Outage Report in Wood Buffalo, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Wood Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Wood Buffalo, Alberta 11/27/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

  • bruins_37 Jose Pablo McCarthy 🐀 (@bruins_37) reported from Wood Buffalo, Alberta

    @Shawhelp Hello, could I get some help please?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • FoxxxySilver Silver Fox (@FoxxxySilver) reported

    @ward_mcpherson @Shawhelp Thks, Shaw gave me tonight's game which is TSN 3. They are very slow to change the TV Guide. I like to pre-record incase I'm not available to watch the game live. Thks. again.

  • noee_01 noee_01 (@noee_01) reported

    @Shawhelp I've sent a DM....need help please!

  • speck_2k B (@speck_2k) reported

    @Shawhelp I have no dial tone on my home phone in surrey. Is there an outage? Cable and internet are fine.

  • PeterChenier peter j chenier (@PeterChenier) reported

    @Shawhelp having internet issues for the past week. In and out. Rebooted modem put in a new router. It’s still in and out. Tv works fine

  • evercranky evercranky (@evercranky) reported

    @ShawInfo you are the worst! Your “maintenance” yesterday night bricked my modem! No fix, no replacement until “maybe” next week. No internet means, I can’t do my work and I’m mandated to work from home! You keep raising your prices for shitty service. You suck! #shawcablesucks

  • Sheilanmm Sheilan (@Sheilanmm) reported

    @Shawhelp @cpulles Now I check it and its sounds like a busy signal

  • VI_CYC SR (@VI_CYC) reported

    @Shawhelp Why am I no longer able to view/change some advanced settings? If you don't see the 2.4 and 5 GHz WiFi settings (WiFi Mode, Channel Selection, and Channel Mode) in Advanced Settings, this means these settings are now being managed automatically to help optimize your home network

  • mathews_tj TJM (@mathews_tj) reported

    @ShawInfo Too bad that with the fastest most consistent internet their #shawhelp and chat offers no help to customer same canned question don’t listen and can’t even get your name correct after they ask you for it .

  • socialmediareb1 Trudvid-19 (@socialmediareb1) reported

    @Shawhelp @natewu188 Hopefully it doesn’t take 24+ hours to fix this outage like it did 3 weeks ago.

  • Marty_Chan Marty Chan (@Marty_Chan) reported

    @Shawhelp Is there an internet outage in Forest Heights (Edmonton). I can’t connect.