Shaw outages and service status in Wood Buffalo, Alberta

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Wood Buffalo, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

• 
  Jose Pablo McCarthy 🐀 (@bruins_37) reported 50 minutes ago from Wood Buffalo, Alberta

  @Shawhelp Hello, could I get some help please?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  b ☾ (@brandobrennan) reported 5 minutes ago

  @Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.

• 
  Tyler ❄☕☃ (@Valomir) reported 6 minutes ago

  @Shawhelp There was no known outage. My mo-... *sob* my modem reached the end of it's lifecycle. It died doing it's duty; providing me with high speed internet access both via internet and Wi-Fi. *sob* I am forever grateful for its service and will cherish the memories we made.

• 
  Release the files (@BlackBlazeE) reported 7 minutes ago

  Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

• 
  Don T Beakunt (@truebusterflash) reported 7 minutes ago

  @Shawhelp Yup. Keeps asking over and over. **** like this makes me want to switch providers

• 
  Jacob Tecson (@Jacob_Tecson431) reported 8 minutes ago

  I’ve been with @Shawhelp for about 4 Years and haven’t had any issues until @Rogers took over. Absolutely the worst internet service ever, the customer service team are very impatient, and the prices are terrible. I am a Rogers user and do not recommend anyone to use @Rogers

• 
  southpaw (@southpaws05) reported 10 minutes ago

  @Shawhelp is there an outage in Strathmore, AB for Rogers / Shaw internet service? What is the estimated time for a fix? Your outage map says no problems.

• 
  Alex Deggs (@Alex_Deggs) reported 10 minutes ago

  @Shawhelp I have tried all before contacting you. Besides I have tried to login on different devices that I have never used my Rogers account on and it’s the same. Takes me back to login page. Is there somewhere I can be referred to for more help. My security cameras are super important

• 
  Rick Alsop (@RickAlsop) reported 16 minutes ago

  @Shawhelp Says no outages on site but down detector says otherwise. I did call and can’t wait on hold for several hours for an automated reply.

• 
  Lori Bird (@lorianebird) reported 19 minutes ago

  @sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!

• 
  Drimint (@RisenRealm) reported 21 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway