Shaw

Shaw Outage Report in Wood Buffalo, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Wood Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Wood Buffalo, Alberta 03/12/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

  • bruins_37 Jose Pablo McCarthy 🐀 (@bruins_37) reported from Wood Buffalo, Alberta

    @Shawhelp Hello, could I get some help please?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp It was the modem. It came back on after the outage, had a solid white light, yet had no internet after 15+ minutes. I un/replugged it and it was good in about 3 minutes. Lousy system that can't recover from a power outage by itself.

  • James129361352 James (@James129361352) reported

    @Shawhelp Why so your download and upload never even close to the same speeds!! I can hardly watch Netflix without my wifi cutting out and we pay for your best package!!

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @Cinnamo02380678 @Shawhelp These are not wireless boxes either. All three of my boxes are hardwired with a strong signal.

  • NorthVanMike NorthVanMike 🇨🇦 (@NorthVanMike) reported

    @Shawhelp people would be stupid to add cable packages. you can stream almost anything now with just an internet connection.

  • closetag Closetag (@closetag) reported

    @Shawhelp Thanks, but what’s to “take a closer look at”? You don’t have enough tower coverage in parts of Langley, especially Walnut Grove. No fix on my account is really going to help that, right?

  • wreckage504 wreckage (@wreckage504) reported

    any word @Shawhelp . why am I paying so much for such **** service? One of your in house support literally told me I would have to pay extra to continue to pay for your services...

  • wordfrommelissa Melissa 📚 💜🤍🖤 (@wordfrommelissa) reported

    I love that the Shaw app never let's me in so I can pay my bill. It's a constant fight spanning days before I can actually login. What's up with that? 😔 @ShawInfo @Shawhelp

  • LELInfoSec DecadentSecularFleshpot (@LELInfoSec) reported

    @Shawhelp sent you a DM. Currently dealing with a 12+ hour outage that has had no information posted on the support site, no eta from support, and no updates on how I can track it. Help!

  • 3rdandOak Desmond Demosthenes (@3rdandOak) reported

    Well, entering day 4 of no internet from @Shawhelp . After being told by several techs to unplug and replug, over and over (that's when I hang up), someone arrived for another tenant. Hmmm... everything looks fine... until "I" had to tell him there had been a planned outage...1/2

  • BillLittlebit Bill littlebit (@BillLittlebit) reported

    @ShawInfo PS5 is horse ****!!!!