Shaw

Shaw Outage Report in Wood Buffalo, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Wood Buffalo, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Wood Buffalo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Wood Buffalo, Alberta 12/24/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Wood Buffalo, Alberta

Latest outage, problems and issue reports in Wood Buffalo and nearby locations:

  • bruins_37 Jose Pablo McCarthy 🐀 (@bruins_37) reported from Wood Buffalo, Alberta

    @Shawhelp Hello, could I get some help please?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • raghavan_mohan Raghavan Mohan (@raghavan_mohan) reported

    @Shawhelp Internet down for Heritage Place in downtown Calgary for nearly an hour. When it will be back?

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp You can hope all you want, and you may we'll be trying, a few individuals may even stand out, but no. As a whole, Shaw's customer support is a wasteland of inconvenience and ineptitude where drones can only follow the flowchart that seemingly seeks to blame the customers.

  • NewWestSandy SandyRob (@NewWestSandy) reported

    @PaulDoroshenko @Shawhelp They're trying to figure out who to blame, i.e. you. Then they'll offer a solution. Been there, done that.

  • PaulDoroshenko Prairie Paul (@PaulDoroshenko) reported

    @peggypoohkathy @Shawhelp @TELUS Telus is has a much more reliable system but their service is just as bad. What got me was I the guy who booked the work order exactly my concern. And he assured me it wouldn’t happen.

  • james_crana James Crana (@james_crana) reported

    @Shawhelp I have no ability to phone people or text people or connect to the internet thru my data. It started at the beginning of the day - about 8:00 am. I’m frustrated because it is difficult to get help on a device that has no cell service.

  • fvmcgillicuddy Frannie (@fvmcgillicuddy) reported

    @PaulDoroshenko @Shawhelp Did he try to sell you cell service? I had a very specific issue with a modem they sent me (that I didn’t want or need and that didn’t work) and every phone call as I tried to get them to stop billing me for the faulty modem I’d returned they attempted to sell me more services.

  • Lindseroni0 Lindsey Griffin (@Lindseroni0) reported

    @Shawhelp It’s been down since 3am

  • 5cent_fivecent 5cent (@5cent_fivecent) reported

    @PaulDoroshenko Can attest, @ShawHelp is the worst I've ever had to deal with. Absolutely no customer service. No idea who created the we need your Acct #, name, address, etc etc to answer even a simple question (that had nothing to do with our acct)!

  • 834the The 834 (@834the) reported

    @Shawhelp I think Canadian Mobile service providers need to get help from US service providers. They are succeeded in identifying scam callers. caller id says "scam call" 2/2

  • sbizuns Steve Bizuns (@sbizuns) reported

    @Shawhelp Are you aware of the random DNS issues happening with shaw internet in Barrhead Alberta?