Shaw outages and service status in Lillooet, British Columbia

Problems in the last 24 hours in Lillooet, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lillooet, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Valerie Stables 🇨🇦🏈 Proud Western Canadian (@StablesValerie) reported 8 minutes ago

  @Shawhelp my internet has been down since yesterday afternoon due to a cut cable somewhere in NW Calgary. It has supposedly been fixed yet still no internet. Tried calling twice. Not resolved. Have to wait almost a week for a technician to come fix your modem🤨

• 
  Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 9 minutes ago

  Hey @Shawhelp , those of us in Port Moody/Coquitlam who are now at nearly 12+ hours without service(s) will be looking for a credit on our next bill! And whomever’s responsible for the outage should be penalized.

• 
  Dave (@Danrek77) reported 14 minutes ago

  @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

• 
  Scott Morrison (@atnmorrison) reported 16 minutes ago

  @Shawhelp when will issue with routers be resolved

• 
  Drimint (@RisenRealm) reported 18 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  Rudy Regehr (@rudyrepressed) reported 19 minutes ago

  @ShawInfo what is going on with your customer support?! i called and waited to talk to billing for over 2 hours only to have the IVR eventually tell me there was just too many people waiting and then hung up on me. so i went to chat instead and there's 132 people ahead of me!

• 
  Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 20 minutes ago

  @Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.

• 
  AndorianIP(AiP)🐍 (@AndorianIP) reported 22 minutes ago

  @Shawhelp Hi any ETA on when we'll have service back in Langley Aldergrove and Surrey? Some of us depend on for work.

• 
  Tyler ❄☕☃ (@Valomir) reported 23 minutes ago

  @Shawhelp hey pals, I my internet has ceased working a couple times tonight and I'm wondering if there is an outage near the community of Sunalta in Calgary. The modem light is solid white but neither my wifi or Ethernet produce internet. I have power cycled the modem.

• 
  Common Sense Politics Please (@laxbird) reported 23 minutes ago

  You just have to love the ****** @Shawhelp service. They give you chat service that doesn't work for Shaw. Then give you a number that doesn't have service. How are you suppose to contact these people.