Shaw

Shaw Outage Report in Fergus, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fergus, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fergus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Fergus, Ontario 12/17/2025 11:25

December 17: Problems at Shaw

Shaw is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RedZTheBest y - Stacey 🇨🇦 🔥 (@RedZTheBest) reported

    Any recommend a internet/cable service? I'm sick of Shaw! My cable & internet are always going down. I literally only have cable for hockey. The @Shawhelp crew are always responsive & helpful but you can only unplug reset & check your cords so many times before you give up #yyc

  • shawnmckean Shawn McKean (@shawnmckean) reported

    Hey @ShawInfo our service has even down since Wednesday evening when lines came down in the wind storm. When will it be repaired?

  • the_pnut Jason (@the_pnut) reported

    @meier_j @ShawBusiness @Shawhelp We have also noticed dropped calls and spotty service since switching to Shaw.

  • Blackmorecrest BlackmoreCrest🇨🇦 (Pre PNGtuber Debut) (@Blackmorecrest) reported

    @Shawhelp I'm genuinely blown away at the fact that your company markets themselves as the fastest in the country and yet can't seem to fix a "partial outage" in a timely fashion. Its been nearly 2 hours!

  • TeamCanada1 Mike Cockrall (@TeamCanada1) reported

    @Shawhelp TV down in T8N02B??? Internet is ok, no tv.

  • tjtolley Tracy Tolley (@tjtolley) reported

    @Shawhelp keep losing our phone and internet. Are you having issues in South lethbridge?

  • Cryptobeep1 Beep (@Cryptobeep1) reported

    @ShawInfo thanks for wasting 5 hours of my time today. Horrible customer service.

  • TeamCanada1 Mike Cockrall (@TeamCanada1) reported

    @Shawhelp Yeah, yeah, yeah, it's a Shaw outage....

  • Z8Cam Cam Zentner (@Z8Cam) reported

    @Shawhelp tried to create a shaw ID. Keep getting server errors. Called in multiple times for help but help line says they can't do anything. What good is help of they can't help

  • fredrogger Fred Rogger (@fredrogger) reported

    @Shawhelp Curious as to why the recorded feed for PGA on TSN is pixelated and shudders and generally not stable. Is it their feed or Shaw’s. Frustrating viewing an unstable screen.