Shaw

Shaw Outage Report in Fergus, Ontario

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fergus, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fergus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Fergus, Ontario 12/15/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Christi17665841 Christian Calvelo (@Christi17665841) reported

    Day #9 of intermittent internet and Day #2 of no internet. Help! It’s hard to teach music online and do my job without internet… @Shawhelp

  • EmeraldRuby39 EmeraldElegance (@EmeraldRuby39) reported

    @ShawInfo needs to do better. They refused to send a technician out and now we have to freeze overnight because our internet won't work which controls our heat. They refuse to do anything to help.

  • adolwyn Beth Allan (@adolwyn) reported

    Did anyone else’s @Shawhelp internet go down a few minutes ago in the west end of the Beltline? #yyc

  • chanceharvie Chance Harvie (@chanceharvie) reported

    @Shawhelp outage in North Edmonton?

  • TraceyMWoy Tracey (@TraceyMWoy) reported

    @Shawhelp “I was actually assisting that department yesterday with the issues they were having. Your comments above about no solution/workaround/ETA is still correct. They are manually going case by case for now, but as you know there's more new cases then ones being resolved right now”

  • chanceharvie Chance Harvie (@chanceharvie) reported

    @Shawhelp Ok. Thanks again Don. While the lack of service is frustrating, the fact you're communicating quickly helps to take the "edge" off and spares Shaw my wrath. All companies should take note that this is the proper way to serve your customers.

  • RussBarden Russel (@RussBarden) reported

    My God @Shawhelp has got to be the most useless company. 4 days no internet can't get tech out until next Sunday. What a bunch of baloney of a company. My be time to go back Can Com who actually tried to help more than "unplug and plug it in, wait we don't know what's wrong"

  • Mobile_Marty Marty Borotsik (@Mobile_Marty) reported

    @Shawhelp is there an outage in Edgemont?

  • Therealtjackson Todd Jackson (@Therealtjackson) reported

    @Shawhelp Wtf shaw is down again in ranchlands. This is getting ridiculous

  • beverage15 BCSTG (@beverage15) reported

    @Shawhelp I’ve been working with your front line support with no success!! I work remote and need to get this working now!!! This is in relation to INC1062330….