Shaw Outage Report in Fergus, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Fergus, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fergus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at Shaw
Shaw is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Fergus, Ontario
The most recent Shaw outage reports came from the following cities: Guelph.
| City | Problem Type | Report Time |
|---|---|---|
 Guelph |
Internet | |
| Guelph |
Internet | |
| Guelph |
Internet | |
| Guelph |
Wi-fi | |
| Fergus |
TV | |
| Guelph |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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James Aspinall
(@stang8869) reported
@Shawhelp Great, i have to wait until the 18th for service i have to pay for that has broken the same way outside of my residence 3 years in a row. Some of us have to work from home? Do you cover lost wages for not fixing a recurring problem? 5 times the exact same issue in 3 years?
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James Aspinall
(@stang8869) reported
@Shawhelp The lack of accountability to not fix a 3 year issue is horrible. Id like to have the contact information of someone in charge of customer service please.
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🇨🇦AlanaBananaCanada🇨🇦
(@Teeny2Weeny) reported
Does anyone else have problems with their Shaw/Telus internet in Canada? It seems to cut out ALL the time and is super slow at times even though I pay for highest speed. Started in early 2020. Friggin ANNOYING. Worst internet providers ever. @ShawInfo @Shawhelp @TELUSsupport
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James Aspinall
(@stang8869) reported
@Shawhelp I've done everything that I've been told the last 5 times. I can't fix your equipment that isn't on my property. I've been messaged and told to go to the CBC Consumer Watchdog because of the duration and severity of the issue. Good idea.
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▌│█║▌║▌║Alan Smithee ║▌║▌║█│▌
(@oiler_country) reported
@Shawhelp We’re okay. Speeds have taken a hit right now we’re about 300ish (I pay for gb), but that is almost normal (normal is 450). Thanks for your help, but there is little you can do on a best effort line. Thanks for checking in.
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James Aspinall
(@stang8869) reported
@Shawhelp I dont understand. Are you unwilling or unable to explain the 3 year outage of service so i can notify my employer for loss or work and try to recover lost wages?
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Thomas Harrison
(@TJHarrison63) reported
@Shawhelp Internet is still down in St Albert......help
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Russ Vanderleer
(@RussVanderleer) reported
@Shawhelp what’s with the TV signal today? Constantly freezing up, dm dropping audio on Oilers game (and other channels). In west #yeg
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Egg
(@AndisonSullivan) reported
@Shawhelp Terrible service as usual 👍
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Dean Edmonton
(@DeanEdmonton) reported
@Shawhelp I waited on the phone for 50 minutes before I hung up and the chat line at the same time for 45 minutes to get an agent. This outage was not on your outage page and I got nothing but grief trying to report it. You service is terrible.