Shaw Outage Report in Fergus, Ontario
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Fergus, Ontario
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fergus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (67%)
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Wi-fi (10%)
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TV (9%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Fergus, Ontario
The most recent Shaw outage reports came from the following cities: Guelph.
| City | Problem Type | Report Time |
|---|---|---|
 Guelph |
Internet | |
| Guelph |
Internet | |
| Guelph |
Internet | |
| Guelph |
Wi-fi | |
| Fergus |
TV | |
| Guelph |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Jwd7150
(@jwd7150) reported
@ShawInfo so shaw when r u hooking me back up since u lied I paid my monthly payment I know I'm behind but I'm doing my best to chip away at that bill but since your treating me like a telus customer where u don't give a crap & just want to money I'm going to keep irritating u!!
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🌻 Sarah Frumento (she/her) 🇺🇦
(@SarahFrumento) reported
@3rdandOak @ShawInfo Do they supply you with a box? This sounds like such a hassle. I feel old saying it (does 42 count as old?), but I really miss good customer service. :-(
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Desmond Demosthenes
(@3rdandOak) reported
@Shawhelp I really don't care that it's industry standard. It's very substandard. If you want the equipment shipped by the customer, then there should never be a charge against the customer. Ever. It's not the customer's responsibility. It's yours. So act like it.
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Subsidium
(@Sidi_senpai) reported
@Shawhelp has been giving me the run around on internet service for over two months. Intermittent disconnections which a technician has told me to my face they know what the problem is and it isn't being fixed. I keep jumping in to online chats just to have a log of outages
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Desmond Demosthenes
(@3rdandOak) reported
Why do so many companies put the onus on the customer to do a job that is the company's responsibility. I went over to the local @ShawInfo location in Mayfair with equipment that needed to be returned. Nope... can't do that. You have to box it and send it to Edmonton. What?? 1/3
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🌳+ NA 🇺🇦
(@gispatch) reported
@CDAinsworth @ShawInfo @TELUS I was a Telus customer from 2017-2020… IT WAS AWESOME in 2020 I moved to a Shaw community. It’s been DISASTROUS, everyday I have multiple drops, inconsistent internet, and extremely poor customer service.
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Mamma Bear
(@islgalwrites) reported
@jana_thorn @Bell_Support @Shawhelp Went to Shaw from Telus and have had no regrets since we switched. Customer service is excellent. Honestly it’s the main reason we moved next to getting some better deals.
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brett b
(@brett_c_b) reported
@Shawhelp I left shaw last year because of how bad the wireless internet was. Just moved and switched back to shaw, the wifi is worse than before and the blue curve app doesn't work to try do anything advanced as logging in to the modem refers me to a broken app.
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✊ 🇺🇦 #Ukrainian #Cree #Canadian
(@Melkorka12) reported
@edwards_iam @TELUS @ShawInfo You like it? Good service?
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Desmond Demosthenes
(@3rdandOak) reported
@Shawhelp The second that a customer is told that they cannot give Shaw the equipment, that it must be shipped back, the customer service rep should say, "Don't worry, there will never be a charge against you. Returning equipment is based on good faith, but you will never ever be charged."