Shaw Outage Report in Fergus, Ontario

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Full Outage Map

Problems in the last 24 hours in Fergus, Ontario

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fergus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (61%)

2. 

   TV (16%)

3. 

   Wi-fi (9%)

4. 

   Total Blackout (7%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Live Outage Map Near Fergus, Ontario

The most recent Shaw outage reports came from the following cities: Guelph.

City	Problem Type	Report Time
Guelph	Wi-fi	one month ago
Guelph	Internet	3 months ago
Guelph	Internet	4 months ago
Guelph	Internet	4 months ago
Guelph	Wi-fi	4 months ago
Fergus	TV	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Reanimation (@reanimation03) reported 13 minutes ago

  @Shawhelp scheduled dec 22 4-6pm. You guys cancelled, made time 29 Dec 1-3. Late call at 2:40 saying no one is coming. Bad service having us wait all that time. When a reasonable company would call ahead of the 1pm window to not waste time. Then 30th 5-7. Called to find out the person

• Peter (@pfak) reported 14 minutes ago

  WTF. @ShawHelp installed Internet service for my neighbour: the installer opened my demarc, removed the lightening arrestor, installed a splitter, and left my box unlocked with screws sitting inside :|

• Chubblekins (@Chresmologue) reported 16 minutes ago

  Hey all, I just had my internet go down. @Shawhelp any updates on the status, or anyone else put there having issues? Copperfield here.

• TJ (@canadianclimate) reported 17 minutes ago

  @Shawhelp So I can't get a hold of anybody through chat or phone? How exactly is this considered #support? 3 hours and counting is pretty crappy support

• LostHunter7 (@LostHunter7) reported 19 minutes ago

  @Shawhelp I might be getting intermittent internet service. And since the Smart TV is stupid and won't work if there's no internet, its a little worrisome. Could you check if its Shaw or heaven forbid, I need a new TV?

• Ibrahim Hamouda (@ihamouda) reported 23 minutes ago

  I am on hold with @Shawhelp for over 1:30 hours to disconnect my service. Is it by design to make customer life hell to disconnect the service?

• Me (@The_Smuffer) reported 26 minutes ago

  @kabalguy @Shawhelp @stingraymusic Did you hear anything? Still an issue for me

• R (@erreoequis27) reported 30 minutes ago

  @Shawhelp My internet has been down. I've tried disconnecting and connecting the router several times and nothing.

• Jason (@Jdyahoo911) reported 31 minutes ago

  @Shawhelp any eta on the Hawkwood Hampton outage? My community is experiencing outage as well, and this is affecting my work, which indirectly affects other Albertan.

• Helen Mills (@htmcalgary) reported 32 minutes ago

  @Shawhelp Thanks for your reply. It would be much more helpful and customer friendly if more up to date information could be provided.