Shaw

Shaw Outage Report in Garden Bay, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Garden Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Garden Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Garden Bay, British Columbia 01/23/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • whiteroses222 Kristine ♊🦋 (@whiteroses222) reported

    @Shawhelp sent DM on an issue. It got resolved via my Shaw app chat as no one replied on Twitter. Now I sent another Question & no response. We switched to blue curve last week and yet the my Shaw app lists under My channels, the old non blue curve channels. When will it update?

  • jessica_nand Jess (@jessica_nand) reported

    Hey @Shawhelp @ShawInfo being on hold for 2+ hours and then having your rude employees provide terrible customer service isn’t helpful! Please do better! Guess it’s time to switch providers!

  • 12thofn3v3r Farging Icehole (@12thofn3v3r) reported

    NOT getting the service I'm paying for, you are doing nothing to fix it. You *will* let us out of the contract with NO penalty & U *will* negotiate with @ShawHelp for a superb deal & U *will* be at my house in a fat hurry to remove your equipment so that Shaw can install theirs.

  • conqueblanche conqueblanche (@conqueblanche) reported

    @Shawhelp Is there any unreported outage in Richmond, BC?

  • TerraFinale The Specialist (@TerraFinale) reported

    @Shawhelp As a Shaw residential customer, I visited Shaw store in Chinook for a mobile. Shaw agent asked if I have credit card. She said without credit card, I won’t be able to get a mobile. I do have credit card...but why would you need my card number for? Go check my credit

  • mattryyc Matt R. (@mattryyc) reported

    @ShawHelp Something going on in the SW? We had a short outage and now speeds are back but running very slow.

  • CMDannCA Dann Blair 🚀 (@CMDannCA) reported

    @brockgs @FedEx @ShawInfo I was directly transferred to another department and then sat on hold for like 20 minutes, at the end, their system was down haha.

  • Mario_723 Mario (@Mario_723) reported

    @Shawhelp my bluecurve modem keeps rebooting itself. Issue started last night. 3 times today. Unplugged and plugged back in hoping to resolve issue. Did not work. I am not in ranchlands (prior outage)

  • ehud42 Alex Wiebe (@ehud42) reported

    @Shawhelp What is current ETA for customer support? Been on hold for a while now.

  • concurnew connie (@concurnew) reported

    @Shawhelp disappointed in the service my 72 yr old aunt has been receiving, especially now during covid she can’t go out no one can go in and the earliest someone can get out to help fix the situation is Friday, unacceptable. But you’ll gladly take her $$