Shaw

Shaw Outage Report in Garden Bay, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Garden Bay, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Garden Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Garden Bay, British Columbia 12/17/2025 14:20

December 17: Problems at Shaw

Shaw is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • IanMakesGames Ian (@IanMakesGames) reported

    @ShawInfo I contacted support but they claim they don't have the ability to take me off your snail mail marketing list, how do I get you to stop sending me mail?

  • Icalasari Eric West (@Icalasari) reported

    @SpecialK859 @Shawhelp Maybe their internet is down even for them? It's been so horrid even trying to find answers about this

  • OnlyMysticXio MysticXio 💚 (@OnlyMysticXio) reported

    @Shawhelp This isn't new. I've been dealing with this for a freakin month now. How can I work without service? Imagine not paying the bill cause I couldn't use the service to do my job. I've used 12GB of data on my mobile to make sure I was there for people in crisis this month and support

  • KrisMonti kristopher Montanini (@KrisMonti) reported

    @ShawInfo your in store customer service setup is abysmal at best. It’s a 40 minute wait just to swipe my credit card. Please tell me why I shouldn’t switch to Telus?

  • Lexxiray Crystal Gardner (@Lexxiray) reported

    @Shawhelp Internet outages in Poco Bc. Any idea when we can expect help?

  • dianadeguzmann D de Guzman (@dianadeguzmann) reported

    @Shawhelp is shaw down in richmond bc? Have a zoom work meeting that cant attend— shaw internet is so unreliable🙄

  • StephaanieJ Stephanie (@StephaanieJ) reported

    Hey @Shawhelp just got a phone call from your billing department. Not impressed with the service.

  • SMG365LLC Social Media Guru 365™️ (@SMG365LLC) reported

    @Shawhelp Just did. I am eagerly awaiting the call to fix this problem.

  • cdotneufeld It's Christopher, please (@cdotneufeld) reported

    @Shawhelp Thanks, Taylan, I could use a hand actually. The documentation said I could use the Blue Curve app to bring over my network settings, but it's not clear how to do that.

  • BlairingOutLowd Blair Miller (@BlairingOutLowd) reported

    If you’re in Canada and wondering why content like #HardKnocks isn’t available, here’s why: Even though they get sickeningly rich in their media oligopoly, @Rogers @BellMediaPR & @ShawInfo are somehow too cheap and inconsiderate of their customer base to pay for the rights.