Start.ca

Start.ca Outage Report in Ottawa, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Ottawa, Ontario 11/20/2025 18:00

November 20: Problems at Start.ca

Start.ca is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (81%)

    Internet (81%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (4%)

    Total Blackout (4%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Start.ca outage reports came from the following cities: Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOrléans Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • EdenJanna Janna Eden (@EdenJanna) reported

    @BrandonEedy519 @Rogers @startca Yep, we're next up to cancel

  • jmccall54 Jeremy McCall (@jmccall54) reported

    @blaineschalk Here’s the issue with start - I currently pay 80/month for 500mb internet. I can pay start 95/month for 300mb internet or 100/month for 1GB internet. That’s it. That’s the list. I love @startca but moving to them doesn’t make fiscal sense sadly.

  • BTP1960 Brian Perry (@BTP1960) reported

    Will definitely be cancelling my service with @startca. CNN has been offline for *six* days and replaced with an error message. In no way is this acceptable.

  • johnnyaverage04 JohnnyAverageGamer (@johnnyaverage04) reported

    @startca I was going to comment on PlayStation having issues but it looks like you have already acknowledged this in the tweet. This is the 3rd day that i cannot play any game except the one i have on disc, but every other platform (switch, Amazon fire tv, tablet) is almost back to normal

  • MWMacKenzie Mike MacKenzie (@MWMacKenzie) reported

    @jmccall54 @blaineschalk @startca I'm a Start customer in an apartment. I pay $62 per month for unlimited. They haven't installed their own fibre yet due to some technical issue with my building so it uses Bell.

  • blaineschalk blaine’s chalk 👨‍🏫 (@blaineschalk) reported

    @jmccall54 @startca I’ll never go back to the big 3. Worst customer service for anything ever.

  • twstdbro Tom Smetana 🇨🇦 🌪 (@twstdbro) reported

    @Astrozy__ @MoonguardNemir @startca I'm in Kemptville & having the same issue. On and off service.

  • nicovfernando Nico Fernando (@nicovfernando) reported

    @ValdronVictoria @startca Is it completely down or just slow?

  • Jhericho38 Proud Liberal (@Jhericho38) reported

    @unownedspaces @startca They already said on their feed here they will. They're just waiting to see what the scope and duration of the outage is. Can't no the duration until everyone's back to normal, though.

  • Jhericho38 Proud Liberal (@Jhericho38) reported

    @DinisPhillip @random_bum @startca My internet is back. Has been since 22h after the outage started.