Start.ca

Start.ca Outage Report in Ottawa, Ontario

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Ottawa, Ontario 12/29/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (79%)

    Internet (79%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. TV (3%)

    TV (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • gwcgary 🌎gwc of this ******* planet🌏 (@gwcgary) reported

    @startca well I have support Start since 2014 and I phoned in once about having different rates for low income people. The person said that it was a good idea But Start doesn’t discriminate they charge everyone the same. That policy discriminates against low income Canadians !!!

  • BindyWho BindyLouWho (@BindyWho) reported

    @startca She is absolutely certain that she is not a prepaid (PAD) customer. She'll def need to call to sort this out. Thank you.

  • TimWilkinson15 Timmeh 🇨🇦 (@TimWilkinson15) reported

    @startca Yes, I've never had an issue contacting your team if I need support. I can't say the same regarding the "big three" where you're stuck on hold for 2+ hours.

  • JKamenar Jaclyn Kamenar (@JKamenar) reported

    @CheekyOtter16 @startca My internet has been absolute garbage the last 2 weeks. Lagging, slow, cuts in and out. And my speed test is fine. Which means it’s a server problem. That’s you start. Get this crap together. Thinking about switching companies. The rates keep going up and the quality goes down

  • ianjeffrey Ian 🤿 (@ianjeffrey) reported

    @startca issues with internet in Burlington. Any ideas?

  • Gooni3Gamess GooNi3Games (@Gooni3Gamess) reported

    @startca We're sorry to hear that you're having ongoing issues with your connection. We're not seeing any phone calls or troubleshooting done recently, and there isn't anything currently listed in your area as a known issue. Please give our Support team a call so we can work with you

  • _log1n_ Paradigm Shift (@_log1n_) reported

    @startca Any known issues for the Kingston area?

  • KatesChaos KatesChaos🤪 (@KatesChaos) reported

    @HelloGlamorous @startca Yeah, so do I. Re read…Iwas saying that to @startca That maybe they have an issue because I came to Twitter to check their feed for issues. Saw this thread and added. I’m not retarded. I got you have issues. I DO TOO!!!! And it’s pissing me off. #cheer #fixitstart #intermittant

  • BaInstinct Ba$iC-InStInCt (@BaInstinct) reported

    @Gooni3Gamess @startca @startca is a joke, you could go with pretty much anybody else and get better service, I'm switching ASAP!

  • Raven5666 Jasmine Robar (@Raven5666) reported

    @startca is there an outage or something? My internet just randomly quit