Start.ca

Start.ca Outage Report in Ottawa, Ontario

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Ottawa, Ontario 11/19/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (81%)

    Internet (81%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (4%)

    Total Blackout (4%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Start.ca outage reports came from the following cities: Gatineau.

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City Problem Type Report Time
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOrléans Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • ronthetvtech Ron (@ronthetvtech) reported

    @startca How are you guys going to keep your fibre going when you still haven’t fixed the CNN interference problem? You have been supposedly switching to an alternative source since July!

  • steve_ca2002 Keep Left (@steve_ca2002) reported

    @startca What channels are down tonight? Just the Leafs game? Unbelievable

  • websnappers David (@websnappers) reported

    @startca Is there an outage in the Cornwall area? We haven't had internet access for at least an hour.

  • juddrnaut Amanda Judd (@juddrnaut) reported

    @startca is there an outage in East York? Haven't been able to get internet for nearly an hour, router has been restarted and appears to be fine.

  • MarikaLaidlaw Marika (@MarikaLaidlaw) reported from London, Ontario

    @startca are there any know issues with internet downtown London? I cannot connect even after a reboot.

  • MarthKoopa Marth Koopa (@MarthKoopa) reported

    @startca If I set up a new debit card payment, will my current bank withdrawal payments be cancelled or do I have to cancel that manually?

  • steve_ca2002 Keep Left (@steve_ca2002) reported

    @startca You might want to brush the snow off that old dish, it's a pretty bad connection Monday Nov. 14.

  • SRollo91 Shaun Rollo (@SRollo91) reported

    @startca Can you explain why the service is so inconsistent? Because every time I've reached out, I'm always told that there is no record of an issue on your end

  • sophiefosters Tia ✰ She/Her ✰ 🏳️‍⚧️ (@sophiefosters) reported

    My internet went down (for the second time) so I called support. The gentlemen was amazing and helpful. I hoped to share the love,by the time I made it back to my computer my internet had once again crashed. I love @startca and I usually have no complaints but come on 😭

  • stillkvl kvl (he/they) (@stillkvl) reported

    @vasta @startca I get it. And we all have bad days. I would just hate for the overall customer service to go a specific direction.