Start.ca

Start.ca Outage Report in Richmond Hill, York, Ontario

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Start.ca is a Canadian telecommunications company that offers residential high speed internet, TV and digital voice. It also offer business services such as enterprise fiber connections and colocation.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Start.ca reports we have received in the last 24 hours from users in Richmond Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Start.ca Outage Chart in Richmond Hill, York, Ontario 05/21/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Start.ca users through our website.

  1. Internet (87%)

    Internet (87%)

  2. Wi-fi (4%)

    Wi-fi (4%)

  3. TV (3%)

    TV (3%)

  4. E-mail (2%)

    E-mail (2%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Richmond Hill, York, Ontario

The most recent Start.ca outage reports came from the following cities: Toronto, North York, Scarborough, Woodbridge and Maple.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Wi-fi
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto E-mail
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Start.ca Issues Reports

Latest outage, problems and issue reports in social media:

  • DinisPhillip Phillip Dinis (@DinisPhillip) reported

    @KeithIsnor @startca Still out in London. Wtf

  • DinisPhillip Phillip Dinis (@DinisPhillip) reported

    @startca How about absolutely no connection? I’m not experiencing slow service; I have absolutely nothing. Downtown London. No amount of reboots, or calls with tech support helps.

  • Jhericho38 Proud Liberal (@Jhericho38) reported

    @DinisPhillip @KeithIsnor @startca Been up in London since 22h after the outage started. Home Phone came on last night; still waiting for TV. Rogers is the only one who has any control over how long this is going to take.

  • ValdronVictoria Victoria Valdron (@ValdronVictoria) reported

    @nicovfernando @startca It went completely down, but it eventually came back. Luckily I haven't had a speed issue that was noticeable.

  • DiligentBeaver DiligentBeaver (@DiligentBeaver) reported

    @Cruu__ @startca Unfortunately, Start probably can't give an estimate because the problem is in the cable network, which is owned and managed by Rogers... Start (and every other ISP who offers cable internet) are at the mercy of Rogers's network techs.

  • edmcanuck El?sa (@edmcanuck) reported

    @startca I guess I won’t complain about the weak internet service since others don’t appear to have any.

  • Jhericho38 Proud Liberal (@Jhericho38) reported

    @yzz_spicy @startca Start already said, several times, that once the scope and duration of this outage is known, and everyone has full services again, then they'll assess the amounts of compensation. Do you want to rush the decision, and get less than we deserve? Patience!

  • mikesmoniz MisanthropicHumanist (@mikesmoniz) reported

    @hainsworthtv I know it would be like shuffling decks chairs on a sinking ship but hopefully Rogers sees a crap ton of subscribers bail on them in the next few weeks. Ideally people would switch to other third party providers like TekSavy or @startca instead of another big Telco

  • gordongolf John Gordon (@gordongolf) reported

    Third day without full Rogers service for TV and @startca internet. I guess we aren’t in the “vast majority” that have service restored. 🤥

  • StriderShinryu Chris Keppler (@StriderShinryu) reported

    @startca Appreciate that you're doing what you can but are you actually hearing anything at all from Rogers on this? Thankfully I at least have some connectivity but all I'm seeing from Rogers in media coverage is "Oh, everything is fine, service is restored!" and it's very frustrating