Telus outages and service status in Trochu, Alberta

Problems in the last 24 hours in Trochu, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Trochu, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Trochu, Alberta

Latest outage, problems and issue reports in Trochu and nearby locations:

• 
  Matty🇨🇦 (@PrairieAgMF) reported 5 minutes ago from Trochu, Alberta

  @YegAndre @TELUSsupport @TELUS Wow... That's so pathetic. I'll never be getting Telus internet that's for sure

• 
  Matt🇨🇦🇳🇱 (@PrairieAgMF) reported 15 minutes ago from Trochu, Alberta

  Looks like the cell towers around Trochu Alberta are down again. No one has signal. @TELUSsupport @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gareth Jones (@GarethJonesCA) reported 5 minutes ago

  @TELUS What did your technicians do in New Westminster? I have no Internet or phone after they left my neighbor next door. I depend on your services for work. Urgently asking for service to be back up and running

• 
  Orange Cone (@CanadianPylon) reported 6 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as it dropped my score below 800 as a result. The rate swing will cost me approximately 80k over 5 years and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

• 
  BrockLarsen (@TheBrockLarsen) reported 7 minutes ago

  @TELUS is absolutely ridiculous. This bring it back “thing” is absolutely horse ****

• 
  cнrιѕ (@getmangled) reported 16 minutes ago

  @TELUS Travel between Fort McMurray and Edmonton. From Grassland north to McMurray service is abysmal. From 5G to LTE to 3G to no service at all in multiple areas. It’s been that way for far too long.

• 
  Douglas Mark (@DouglasJMark) reported 17 minutes ago

  Today, July 21, 2026, only 1 tech showed up with no ability to restore our static IP address. I told me to call the business centre again (the hole in the bucket since this began on July 16, 2026. He could fix our phone modem and had to factor reset it. (I could have done that). Our phone company had to send a tech out to reconfigure our phone modem. My call with the Bell business internet was respectful and the fellow I spoke with explained the situation openly and honestly that other stat IP addresses were affected last week and that it would be difficult to restore it. In the end, we are stuck with a different static IP address. I told him thank-you anyways and asked for compensation for the disruption. He forwarded me to customer care who we credit us a month or two of payments. (Better than nothing). I prepared my staff for this end result and our team at my office, at BlueBird Technologies who ensure our network and computers are running smoothly, and Telus Health were set in motion. We were reconnected to our EMR and patient care is returning to normal only 2.5 hours later (it could have been 2-4 days!). Our phones were also restored around the same time. In the end, it's a bit like the story of The Wizzard of Oz. A tornado took us far away to Munchkinland in the Land of Oz. It's not so bad here after all. Hope we can live here happily ever after.

• 
  n (@CheleNik) reported 19 minutes ago

  @VanIsleInvestor @TELUS When I called @TELUSsupport to help fix my. Optik tv issue they said leave a number and we'll call you back and then the hung up before I could leave a number for the 2nd time.

• 
  Rick Horn🇨🇦 (@RickHorn72) reported 19 minutes ago

  @Pagmenzies @CANMNT_Official @onesoccer Do you pay for the app on top of everything? I already pay Telus to watch on TV. I shouldn't have to pay to watch online as well. I appreciate the help. I hope to see the rest of the Canadian games.

• 
  Ed Fine (@Ed3463) reported 22 minutes ago

  @LoveMy7Wood @TELUS Heh. At the end of a fraught service call the bank rep made a brave effort at establishing a connection by thanking me for being a loyal customer since 2003. I have banked there since 1973.

• 
  𝗟𝗲𝗲 𝗦𝗼𝗿𝗼𝗰𝗵𝗮𝗻 (@soro77) reported 24 minutes ago

  Hey @Rogers figure your **** out. No internet all day...anyone know @TELUS phone number?

• 
  TIPOE (@Zecco9999) reported 25 minutes ago

  @VanIsleInvestor @TELUS @TELUSsupport No its deplorable! My point is when there are 1 or 2 alternatives and neither pick up the slack,rhats the way the world is going. Normally an upstart would emerge to fix that lack of customer service but red tape et al ruin that.