Telus

Telus Outage Report in Trochu, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Trochu, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Trochu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Trochu, Alberta 12/09/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Trochu, Alberta

Latest outage, problems and issue reports in Trochu and nearby locations:

  • PrairieAgMF Matty🇨🇦 (@PrairieAgMF) reported from Trochu, Alberta

    @YegAndre @TELUSsupport @TELUS Wow... That's so pathetic. I'll never be getting Telus internet that's for sure

  • PrairieAgMF Matt🇨🇦🇳🇱 (@PrairieAgMF) reported from Trochu, Alberta

    Looks like the cell towers around Trochu Alberta are down again. No one has signal. @TELUSsupport @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • _aa_k Ali Aydin Karaca (@_aa_k) reported

    @TELUSsupport What a customer experience process is that? There is no connection with the info with my twitter account and telus account except my name! Do you think that everyone puts twitter account on to telus account or use same email address for both accounts?

  • _aa_k Ali Aydin Karaca (@_aa_k) reported

    @TELUSsupport @TELUS ++ give credit in the current bill for my loyalty and patience and cooperation for this issue. And record a complaint for the before csr who couldn’t solve the issue. BUT old services remain exist and next month I get a bill for double charges! ++

  • tkratzz tkratzz (@tkratzz) reported

    @TELUSsupport I have a broken screen and Telus device care coverage changed and I never got one single notification about it. My phone is detrimental to my job and it will cost me $500. I don't have that type of money to spend during the holidays.

  • tkratzz tkratzz (@tkratzz) reported

    All I want is my screen fixed I don't want a new phone and that's the only option asurion is giving me. I've been a telus customer for over 10 years with no problems until this. This is unacceptable. Like I said I don't have this money to spend right now because of the holidays

  • Dagmar__Gross Dagmar Gross (@Dagmar__Gross) reported

    For 🇨🇦, I just did A BIG THING. I left Bell Mobility after >20 yrs, went to Telus. Black Friday deals great at both, I compared. Telus has a better, cheaper 🇨🇦🇺🇸 plan. Excellent sales rep, sold me. Best customer service I've had in years, w/follow-ups, no pressure.

  • kootenayGreg Greg Michaels (@kootenayGreg) reported

    I have a baffling problem. Cell phone is on Bell (Canada’s fastest network) iPad is on TELUS router which uses cellular. When I refresh Twitter on iPad, the phone’s streaming stops. I guess Telus and Bell are ONE.

  • Dagmar__Gross Dagmar Gross (@Dagmar__Gross) reported

    If you're curious, maybe interested for yourself, DM me and I can connect you with Jeremy at Telus. No incentive here. I just want to help him because his service was so impressive, and he spent so much time with me, over multiple calls.

  • jim_thepatriot Jim "The Canadian Patriot" (@jim_thepatriot) reported from Toronto, Ontario

    @1stJohnDagenais @BrianeveraertP1 Telecommunications services like Bell and Telus. Bank like TD outsourcing IT support is problematic for protecting Personal Information and electronic Data

  • kootenayGreg Greg Michaels (@kootenayGreg) reported

    @m_plante I knew about it when Bell went national in the 90’s, but I thought they went their separate ways. So how can bell claim to be Canada’s fastest network when it piggybacks on Telus for half the country?