Telus

Telus Outage Report in Stony Plain, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Stony Plain, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stony Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Stony Plain, Alberta 12/16/2025 07:00

December 16: Problems at Telus

Telus is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Stony Plain, Alberta

The most recent Telus outage reports came from the following cities: Stony Plain and Spruce Grove.

Loading map, please wait...
City Problem Type Report Time
CanadaStony Plain Internet
CanadaSpruce Grove Internet
CanadaSpruce Grove Phone
CanadaStony Plain Internet
CanadaStony Plain Internet
CanadaSpruce Grove Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Stony Plain, Alberta

Latest outage, problems and issue reports in Stony Plain and nearby locations:

  • LauraBellaT LauraBella Custom Cakery (@LauraBellaT) reported from Stony Plain, Alberta

    @TELUS get your crap together - @StonyPlainAB residents can’t work efficiently from home with not being able send/receive emails! #wifisucks #usingupmydata

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • gymgalca Sheila Canada 🇨🇦 🇬🇧 (@gymgalca) reported

    @jjhorgan @TELUS Total fail on both of you. How can you be so out of touch John? All this anxiety for the elders. You should all be ashamed.

  • EDenhoff eric denhoff (@EDenhoff) reported

    @Bzubyk You can get through no problem to the for-profit Telus online doctor system, of course!!! If their docs were doing the vaccinations, they’d have had thousands of operators!

  • td_tweetz_died TD | COMMS CLOSED (0/5) (@td_tweetz_died) reported

    @ProjectTimberr never realized telus was only canadian oop

  • OneAcmeMan People who interrupt suck (@OneAcmeMan) reported

    @keddieff @richardzussman Standard Telus play for years and years - promise the moon on a project, **** the bed completely, apologize, repeat.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @BlueCedarAngel Sorry to hear you are considering to leave. For home services, please call 1-888-811-2323. For cell phone service, please call 1-866-558-2273 or *611 on your TELUS mobile phone.

  • itunes65 🇨🇦❤️🇺🇸 (@itunes65) reported

    @jjhorgan @TELUS Mr Premier, @telus customer service overseas. Really? Absolute bs, and you know it. #canadafirst

  • Baseballma_woo Baseball Mama (@Baseballma_woo) reported

    @LizaYuzda @TELUS @NEWS1130 Need to know when Telus was contracted the job and what volume were expected as per contract. Contractor will never blame their employer unless they want to be fired.

  • JayManHope Jay Hope (@JayManHope) reported

    @riarenouf @TELUS ...maybe they’re going to outsource it to Google like they did with my email service...😡

  • rich_teer Rich Teer (@rich_teer) reported

    @jjhorgan @TELUS "Call centre"? What is this, the 20th century? No wonder the system broke down. Surely a web-based booking system would much better? (Of course TELUS is a telephone company so maybe that explains their thinking...)

  • Cheri_L_S Cheri S (@Cheri_L_S) reported

    @CHEK_News Lol. Govt should have asked for references before hiring @TELUS to carry out such an important task. It took them 1.5 months, approx 15 phone calls and 40 hrs of my life to get one hole drilled for service installation. True story.