Telus

Telus Outage Report in Stony Plain, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Stony Plain, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stony Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Stony Plain, Alberta 01/25/2026 10:20

January 25: Problems at Telus

Telus is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Stony Plain, Alberta

The most recent Telus outage reports came from the following cities: Spruce Grove.

Loading map, please wait...
City Problem Type Report Time
CanadaSpruce Grove Internet
CanadaSpruce Grove Internet
CanadaStony Plain Internet
CanadaSpruce Grove Internet
CanadaSpruce Grove Phone
CanadaStony Plain Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Stony Plain, Alberta

Latest outage, problems and issue reports in Stony Plain and nearby locations:

  • LauraBellaT LauraBella Custom Cakery (@LauraBellaT) reported from Stony Plain, Alberta

    @TELUS get your crap together - @StonyPlainAB residents can’t work efficiently from home with not being able send/receive emails! #wifisucks #usingupmydata

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @HannanDixie Hi Dixie, please contact our Customer Care team so my colleagues can assist you with this: 1-866-558-2273 for TELUS Mobility or 1-888-811-2323 for home services.

  • men22408498 Eric Meng (@men22408498) reported

    Telus internet is ****** terrible!!! 🤬🤬🤬🤬🤬

  • MichealJRTaylor Michéal Taylor (@MichealJRTaylor) reported

    Does anyone else experience issues with thier devices, reconnecting to @TELUS internet following a power outage? Every time, I'm forced to reassign a new SSID and password and completely reset everything. I don't get it, but it's frustrating to say the least @TELUSsupport

  • KevinSMcArthur Kevin McArthur (@KevinSMcArthur) reported

    Unfortunately @telus / @TELUSsupport continues to have a full data outage in Sooke. Good news is shaw is back online and so is the power...

  • freestylefiliz Filiz Aynikola (@freestylefiliz) reported

    @TELUS It would be nice if your reps had some manners when they call to solicit business. I just received a call from someone from your business office . He was condescending, rude and unprofessional. The number he called from 647-249-1111.

  • DJDomG DJ Dom G (@DJDomG) reported

    @TELUS @TELUSsupport Business support is an absolute nightmare to deal with. It takes multiples calls in just to get the right person on the line. Once you have them on the line they hang up on you. We are making simple requests and they struggle! #telus

  • RakeshP14092484 Rakesh Pathak (@RakeshP14092484) reported

    @TELUS longest wait time in customer service Keep it up telus

  • DJPh03NiX DJ Phoenix (@DJPh03NiX) reported

    Why is it that my paper Telus bill comes in and says it’s due on the 18th but when I login to myTelus to pay it says it’s due the 17th. Which is it? @TELUSsupport

  • AICommunity_IE AI Community by TELUS International (Ireland) (@AICommunity_IE) reported

    1/2 - Important notice: TELUS International will never request a monetary deposit for any role or project with the company, and our recruitment and sourcing teams only use @telusinternational.com or @telusinternational.ai addresses when emailing candidates.

  • littlemissmagi it’s magi. (@littlemissmagi) reported

    @ride_rd @kelownagurl Telus “says” they have service.. but I’m at KGH and have not been able to make a call since 2pm. #telus #bcpoli