Telus Outage Report in Stony Plain, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Stony Plain, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stony Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Telus
Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Stony Plain, Alberta
The most recent Telus outage reports came from the following cities: Stony Plain and Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
 Stony Plain |
Internet | |
| Spruce Grove |
Total Blackout | |
| Spruce Grove |
Phone | |
| Spruce Grove |
Internet | |
| Spruce Grove |
Internet | |
| Stony Plain |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Stony Plain, Alberta
Latest outage, problems and issue reports in Stony Plain and nearby locations:
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LauraBella Custom Cakery
(@LauraBellaT) reported
from
Stony Plain, Alberta
@TELUS get your crap together - @StonyPlainAB residents can’t work efficiently from home with not being able send/receive emails! #wifisucks #usingupmydata
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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k
(@plasticcplant) reported
if telus doesnt do a simple fix for my bill im going to go crazy. they really trying to tell me i owe them 280 for a device balance plus 80 for a discount repayment when i paid the 280 back when i got my new phone in december. how do u mess up that badly....
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Robert McGarry
(@rhmcgarry) reported
@slowmanluis @LizaYuzda Again you need to see the contract. What volume estimates were Telus given, what lead.time. Also not too many call centres can handle a million calls in a few hours , again poor forecasting and planning Adrian Dix's plan
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Gregg Gordon
(@Flash) reported
@keithbaldrey It will have cost someone, Telus hopefully, a lot of money. I've seen similar done twice, but in both cases it was the clients paying as it was their issue we were solving.
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Baljit S. Gangarh
(@GangarhBS) reported
@NHL @Sportsnet @TELUS this is it... getting rid of the sports package tomorrow morning ... ******* stupid that I can watch American teams but can't watch out of market Canadian teams ...
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jim wheeler
(@superjim77) reported
@keithbaldrey Too bad services like Telus do not have anything like that in place for their own operations when you have to wait an hour for their own support agents to answer. Shaw cable too.
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Tir
(@waterbuffalo888) reported
@keithbaldrey @adriandix said they begged Telus to be better prepared and they weren't...are they getting penalized? We paid full price for bad service, where's the penalty? Wonder how much they'll bill us for that apology?
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WordStitcher
(@WordStitcher) reported
@RobShaw_BC @adriandix Like this was all unexpected. Telus is not to blame - our incompetent government is. But of course, they'd never admit it. Next?
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The Other Guy
(@TheOtherGuy1) reported
@timberjack2004 Do they even have Telus down there?
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PHD Farm
(@PHDFarm) reported
Dear @TELUS @TELUSsupport , If you're really valued your loyal customers you would not raise their plans prices and the next day call them to offer them to get more services and offer them a smartwatch or a tablet. I don't need this crap I need money to pay my bills
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joanne joyce
(@AppsJoyce) reported
@adriandix @keithbaldrey @TELUS That's one thing carriers don't want in this fierce competitive world and that is bad press of any kind. Swift to react.