Telus

Telus Outage Report in Sylvan Lake, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sylvan Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sylvan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sylvan Lake, Alberta 03/03/2026 21:05

March 03: Problems at Telus

Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sylvan Lake, Alberta

Latest outage, problems and issue reports in Sylvan Lake and nearby locations:

  • friendlyfilipin jerome obal (@friendlyfilipin) reported from Sylvan Lake, Alberta

    @TELUSsupport @TELUS why should I pay the 215$ I already cancel my contract 2 months ago for **** service it piss me off already return the **** phone I’m not buying your bullshit

  • friendlyfilipin jerome obal (@friendlyfilipin) reported from Sylvan Lake, Alberta

    @TELUS take out my account sans the the ******* acct out of my credit history and tell the **** to take it off the credit bureaus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Freedompatodos Polo (@Freedompatodos) reported

    @kooptroop77 @TELUSsupport Cancel telus! They steal money from their clients

  • Freedompatodos Polo (@Freedompatodos) reported

    @martbean66 @TELUSsupport Cancel telus! They steal money from their clients!

  • ryancoleman Ryan Coleman (@ryancoleman) reported

    @naimaharg @TELUS Yeah the script was awful and wasn’t doing her any favours. It was clearly designed just to get me to say I was happy with my service - I assume to try and sell me more of some other service they offer

  • naimaharg Ian Graham (@naimaharg) reported

    @ryancoleman @TELUS I love this story. I alway feel so bad for those sales telemarketers who get paid to do such soul destroying work…

  • malcolm8 Malcolm van Delst (@malcolm8) reported

    Hi @telus. Didn't hear back so re-requested a call on your virtual assistant at 3 pm. It was working again. Again was told that someone would call in 15 min. However, it's now 4:45 pm & no phone call. To recap, the phone number for cancelling service doesn't work...

  • xiHaller iHaller (@xiHaller) reported

    @kohkeymuncher That was me when I would use wifi with Shaw. Now wired with Telus and my network performance stays as flat as my singing.

  • IanSeggie Ian Seggie (@IanSeggie) reported

    @Shawhelp Trying to get a hold of your "tech support" for over an hour now and you seem be dealing with thousands of others with lousy internet service. I'm using my @Telus 5G iPhone tethered to my laptop to Tweet.

  • GRNovak 🇨🇦Gregory Novak 🍍 (@GRNovak) reported

    I just switched my family’s services to @Telus after literal decades with a competitor and am finding out that different lines within a single mobility account cannot have separate caller ID’s? Something their competitors have no issue with. Am I understanding this correctly?

  • Teeeka007 Tika (@Teeeka007) reported

    @TELUSsupport Why is is so difficult to find an email address for support? I need to speak with someone regarding TELUS Health MyCare- can someone please advise where I can email someone? Thanks!

  • IanSeggie Ian Seggie (@IanSeggie) reported

    @TwittleAir @Shawhelp @TELUS Shaw + Bad Customer service = epic fail. Quick call to TELUS and we have internet activated with Optik tv. Always have a backup plan. Shaw is a miserable failure. Wait still Rogers takes over — just gonna get worse.