Telus Outage Report in Cochrane, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Cochrane, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
We are back in action with no communication from @TELUS about their blackout; clearly there is a need for a change management personnel or team!
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@TELUSsupport @TELUS seriously your customer support/service leaves a lot to be desired. 😐 #herewegoagain
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David Murray
(@david06243894) reported
from
Calgary, Alberta
You dam well know there is support, especially from Telus! Stop grand standing!
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Sebastian A. Salazar
(@hangarcat) reported
from
Calgary, Alberta
Hey @telus, maybe stop sending me emails about this piece of crap app, it’s not secure and it’s a slap in the face to our public healthcare. Everyone involved with it ought to be ashamed of this Mickey Mouse initiative #YYC #Calgary #alberta #abhealth #AHS #AbLeg #abpoli
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Derek Otto Matzeg
(@OttoMatzeg) reported
from
Calgary, Alberta
Both Red Deer and Airdrie Telus mobility is down #Alberta
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Hugh
(@HmGinYYC) reported
from
Calgary, Alberta
@JessicaDaleWalk @CountFloyd2020 No to this. My healthcare records shall NOT be accessed by ANYONE without my signature or actual consent. That includes Telus, Babylon, the #UCPcorruption that spawned this horrible idea and any "third party". #ableg #abpoli #abhealth #ABdocs4patients
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Ken Crook
(@kencrook) reported
from
Calgary, Alberta
I’ve had this number call at least once a week for past 6 weeks or so. Never answer as I assumed it was @TELUS pushing their new fibre install to compete against #ShawCable
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░D░M░
(@DustinMorris13) reported
from
Calgary, Alberta
Dear @Rogers, please fix the texting issue to Telus phones. Thank you.
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Millie Hartviksen
(@millieah) reported
from
Calgary, Alberta
@TELUS is horrible. Our internet is down as is our Satellite TV. I keep calling and no one fixes them!!!!
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Sleepless in YYC🇨🇦🇬🇧🇸🇦🇺🇸
(@kvlovely19) reported
from
Calgary, Alberta
So customers of Telus Mobility, widespread outage of contacting 911
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cm
(@Crackmacs) reported
from
Calgary, Alberta
The #TELUS network seems to be having issues in Calgary, for data.
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Srv
(@sauravarora) reported
from
Calgary, Alberta
@TELUSsupport Quick Question: How can I sign up for Telus email address. I'm a existing Telus customer.
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
Oh it can back for 2 secs it appears it is down everywhere in Alberta! But no mention of this outtage on @TELUS website or call centre!
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Mike Lindsay
(@mlindsay65) reported
from
Calgary, Alberta
@TELUS your OpticTV app is terrible. I just rest my password using the link from the app and it still won’t log me in. Very un-user friendly.
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David Khan
(@Dave_Khan) reported
from
Calgary, Alberta
Apparently the #Telus #babylon app records your patient consultations with the doctor on the other end There are questions about in which country that data is stored, what privacy & data laws apply & whether the over-broad terms of service takes away your ownership of that data.
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@asadyyc @TELUS It’s just terrible
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ريان ✨🇸🇩
(@Ray_ann94) reported
from
Calgary, Alberta
Home wifi is soooooo slow today+. TELUS fix this! there’s 6 ppl home at all times now! 🥺😭
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Tamara Gimon
(@tgims16) reported
from
Calgary, Alberta
@TELUS @TELUSsupport I am very disappointed that after 6 weeks of trying to get home internet and multiple false promises that still there are no answers and no one can help. Cancelled... I guess now onto another provider.
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յσηαϯհαη
(@Jonleescholes) reported
from
Calgary, Alberta
I have to give a huge thanks to @TELUS My wife (and her kids) are now working from home. We have never reached our data limit never mind going over. A quick chat with a representative and now we have unlimited data for 2 years at no extra cost! #yyc #Telus
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Ken King
(@coachkenking) reported
from
Calgary, Alberta
Want to start on the idea of switching from #Telus to #Shaw after some bad service, high costs and poor quality Internet/TV in spite of having a pretty pricey package. Pros and cons are appreciated!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lynda Robertson
(@LyndaK9Ko) reported
@_Jenny_Bean_ @EastlinkSupport Told me the same thing when I tried to lower my bill. They’re the only company allowed to service our complex and just rip us off - the first 2 years you have an ok rate and then that’s it. Highway robbery. Telus offers lower rates to low income but we can’t get it here.
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Daniel Couillard
(@DanielCouillar6) reported
@ti_arsenault Telus to **** off !!!!
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Abid Himani
(@AbidHimani) reported
@TELUSsupport i have just been scammed by telus .. i never opted in for a plan an unknown agent left a note that i called in to make changes to plan .. DO NOT CHEAT PEOPLE .. I AM REALLY UPSET AND DISAPPOINTED WITH TELUS. I wish I never had done any business with you.
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Cheryl Hammer
(@dragonpainter1) reported
@TELUSsupport has terrible customer service. Automated system keeps returning an error and customer service is "closed" or you sit on hold for hours. My service has been interrupted, without notice, despite paying account. Telus is the biggest rip off yet. #badcustomerservice
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McWicked
(@Mckwicked) reported
@TELUS @TELUSsupport just got an email from a lawyer that you’re coming after me for $18,491. I haven’t been a client of yours in over 10 years… it’s not on my credit report. How is this possible?! They gave me your phone number. #cantbereal #help
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Erhan Atesoglu
(@pcmwave) reported
I'm pretty sure @telus doesn't actually invest money in any province, let alone Ontario. They sit around doing nothing until someone else foots the bill, usually the government or worst the customer. Same strategy elsewhere, just surprised a CEO would talk such gibberish.
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Beautifully Inclusive
(@AdvocatingHere) reported
@telusmobility - Leaving Bell - looking at Telus. Consumer side agents and plans are fantastic, and may have won a new client. Business agent lost the sale with terrible service/attitude and plan. I recommend more training on business side, customer care is crap.
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Eaton Hamilton
(@eatonhamilton) reported
@bcndp Not in the way the #BCNDP thinks it is. The federal govt needs to enact emergency legislation to take over pandemic management, and not to give BC more money until they run edu programs on airborne covid and mpx, cancel Telus, pay nurses and docs, fix school filtration etc.
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Reform_The_LTB
(@AppleDoomsday) reported
@MLInstitute @irenesberkowitz "Those who support #C11 may not understand new media." Rogers, Bell, Telus fully understand 'new media', which is why they want to do anything to logjam/**** it up. #CRTC is simply catering to this **** and as usual: Making a mockery of the Charter section 2(b).
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MySecond Act🇨🇦 🐾🐾🌻
(@ActMysecond) reported
@TELUS what’s an acceptable wait time for an agent to answer a customer service call???