Telus

Telus Outage Report in Cochrane, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cochrane, Alberta 01/13/2026 12:40

January 13: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Cochrane, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

  • DustinMorris13 ░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported from Calgary, Alberta

    @jeterfan28 @RogersHelps Definitely hit up @TELUS for options. They might be able to do something to help get out of Rogers

  • LorenStewart Loren Stewart (@LorenStewart) reported from Calgary, Alberta

    @SidhuDP I've just had Telus and Rogers. Telus id have to run to the top of my parents house to get reception. I haven't had a problem with Rogers in 11 years.

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    Oh man. This is a GREAT DAY to have Telus doing the drilling for the pure fibre network. Ugh my head. 😖 It's like 20 leaf blowers combined and close enough music can't drown it out.

  • dgidziu Dr. Gidrewicz (@dgidziu) reported from Calgary, Alberta

    Standing in line at the Telus Convention Center today it wasn't lost on me that ~90% of the demographic getting #vaccine today was Caucasian. Absolutely MUST continue ALL efforts to reach marginalized members of society. Support for more #vaccinerodeo @gabefabreau. @AHS_media

  • cowtownkyle Kyle (@cowtownkyle) reported from Calgary, Alberta

    @Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.

  • GuiManCam Guillermo Manriquez (@GuiManCam) reported from Calgary, Alberta

    @TELUS @TELUSsupport I’m trying to move my services and cancel my tv service and your useless representatives hang up on me every time I have spoken to 4 different persons there 🤬🤬🤬

  • duncanjeremy Jeremy Duncan (@duncanjeremy) reported from Calgary, Alberta

    @TELUSsupport No issues on any other platforms. I have a Telus 1Gbps fibre connection.

  • Stamps4Life Chris Rudd (@Stamps4Life) reported from Calgary, Alberta

    So Rogers has a major outage today and I'm also seeing people complaining about telus having issues. If Star Wars has taught us anything....communication being blocked can only mean one thing....INVASION!!! #rogersoutage #StarWars

  • DustinMorris13 ░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported from Calgary, Alberta

    @jeterfan28 @RogersHelps @TELUS Telus is offering 30gb for 10 bucks less than Rogers is offering me as a 14 year customer.

  • dondawgbarrett Don (@dondawgbarrett) reported from Calgary, Alberta

    @TELUS 1:15 mins on hold. Incredibly horrible service.

  • Skycaptin5 Jason Stettner (@Skycaptin5) reported from Calgary, Alberta

    I find that @TELUS internet has been incredibly unstable recently, with half speeds since covid started. Disconnects often too now.

  • InukUnikorn 🏳️‍⚧️ Aurora 🦭❄️ (@InukUnikorn) reported from Calgary, Alberta

    *sighs* Telus is experiencing an outage or something #yyc

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    Not a super day. Shaun is stuck at the plant, technical difficulties & blizzard. Telus is still drilling ******** out of my head, I mean installing cable & not even Tragically Hip drowns out high pitched drilling. Been alone for a week & tired of doing **** all on weekends.

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    @ken_noland @TELUS Oh damn. They haven't been there yet but I suppose they go into every yard hey?

  • MichelletypoQ Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    Hey @TELUS @Bell ... how bout you pull out your agreement with Huawei.. the one you lobbied the Harper government for and got. Take some accountability for this damn mess!

  • gregglatz Greg Glatz 🇨🇦 (@gregglatz) reported from Calgary, Alberta

    Best part of my day? Eight calls to @TELUSsupport because my Telus tech showed up this morning to do an install and left without getting in the building. Apparently, he’s the only person in the world unaware that the @rogers network is down and you can’t reach people by phone.

  • the_kelzzz Kelz 📷🇨🇦 (@the_kelzzz) reported from Calgary, Alberta

    If you have an appt at the Telus Convention centre go early as ****!!! You get to be in the longest queing line I've ever seen in my life! What a joke this system is! 🤬

  • dgidziu DGidrewicz (@dgidziu) reported from Calgary, Alberta

    @Lorian_H Telus is going to want to earn their money back for all this advertising. There must be a back door promise from @jkenney for a minimum profit. Otherwise they would never spend so, so much on expensive advertising.

  • dgidziu Dr. G concerned Albertan (@dgidziu) reported from Calgary, Alberta

    @CarrieTait I also heard from a colleague that the mass vaccination center in the Telus Convention Center is slowing down next week.

  • SeumasBruce Seumas Bruce (@SeumasBruce) reported from Calgary, Alberta

    Took my 3 teens down to Telus Convention Centre for 1st shots tonight. Kudos and virtual hugs to all the AHS workers (and volunteers?)! RN administering our shots was pulling a 12hr shift!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnBagsic2 John Bagsic (@JohnBagsic2) reported

    @Shawhelp get me out of this contract with @TELUS , their internet stability sucks.

  • CounterSnake MuddyH (@CounterSnake) reported

    @MobileSyrup Telus lately their cell phone service is really bad … m i only one experiencing this ?!

  • EGILDATOVAR1 EGITOCA (@EGILDATOVAR1) reported

    @TELUS @TELUSsupport Since last night customers in Richmond BC are having issues with internet. Many of us work from home. We got a notification from Telus this morning, too late to rearrange our work schedule. We lost time and money. Any compensation for the affected customers?

  • brawleysmokes Brawley Douglas (@brawleysmokes) reported

    @TELUS you guys keep f*cking me over with my internet & your “support” team hasn’t helped at all. Literally every month I’ve had your services I’ve had a problem. No chance I keep my services after all this bullsh*t #slowestserviceincanada

  • LeeMac19871611 Lee Mac (@LeeMac19871611) reported

    OMG I am SOOOO tired of scams!!! They are never ending... I like to play along with them... maybe save someone from being scammed. This was "Telus". I said "I'm not interested thank you! I'm happy with Rogers!" **** you.. **** you ma'am was the response LOL #scammers #ScamAlert

  • Imprettykat Kat Mallari (@Imprettykat) reported

    @TELUSsupport on the phone with Telus to renew my home service since 12 and someone disconnected my cable. I’m so tired of this!!

  • GauravKshatri GAURAV SINGH (@GauravKshatri) reported

    @Rogers customer retention department offered me plan competing to @TELUS. They sent me an email finalizing my order. The wait time is more than 4 weeks, a representative is saying I cannot get the offer given by customer retention team. @CRTCeng what are my options.

  • Buck74270883 defensive bio weapons Rezpektor (@Buck74270883) reported

    @TELUS @FriendlyFuture Does the @FriendlyFuture inckude bringing plan prices down to the same levels as developing nations? Or friendly means gouges ******** out of cuz telecom is a monopoly?

  • akapiece sherri (@akapiece) reported

    @TELUSsupport so after being with Telus for 15+ years I’m left with no proper internet to be able to work and make an income and when I asked about my current services at my old address and wether I need to cancel I’m told to wait for a call back and they can credit the days

  • SharesnC Background Brenda (@SharesnC) reported

    TELUS Business Dear Customer, You may have noticed an increase on your monthly rate for your telephone service on your June or July bill. This increase to your monthly rate was applied in error and will be corrected.....but wait, good people, I have no service with you.