Telus Outage Report in Cochrane, Alberta
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (48%)
-
Phone (27%)
-
Wi-fi (9%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (5%)
Live Outage Map Near Cochrane, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
-
James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
-
Mel Morrison
(@bee101_01) reported
from
Calgary, Alberta
@telus #allconnected Sec 226, Row 4, Seat 8 “Dude I’m sorry I called you stupid, that’s ok! I’m sorry I farted in your helmet! BURNNN!!!! Hahaha”
-
ريان ✨🇸🇩
(@Ray_ann94) reported
from
Calgary, Alberta
Home wifi is soooooo slow today+. TELUS fix this! there’s 6 ppl home at all times now! 🥺😭
-
յσηαϯհαη
(@Jonleescholes) reported
from
Calgary, Alberta
I have to give a huge thanks to @TELUS My wife (and her kids) are now working from home. We have never reached our data limit never mind going over. A quick chat with a representative and now we have unlimited data for 2 years at no extra cost! #yyc #Telus
-
REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@asadyyc @TELUS It’s just terrible
-
Sleepless in YYC🇨🇦🇬🇧🇸🇦🇺🇸
(@kvlovely19) reported
from
Calgary, Alberta
So customers of Telus Mobility, widespread outage of contacting 911
-
David Murray
(@david06243894) reported
from
Calgary, Alberta
You dam well know there is support, especially from Telus! Stop grand standing!
-
Millie Hartviksen
(@millieah) reported
from
Calgary, Alberta
@TELUS is horrible. Our internet is down as is our Satellite TV. I keep calling and no one fixes them!!!!
-
cm
(@Crackmacs) reported
from
Calgary, Alberta
The #TELUS network seems to be having issues in Calgary, for data.
-
Derek Otto Matzeg
(@OttoMatzeg) reported
from
Calgary, Alberta
Both Red Deer and Airdrie Telus mobility is down #Alberta
-
Hugh
(@HmGinYYC) reported
from
Calgary, Alberta
@JessicaDaleWalk @CountFloyd2020 No to this. My healthcare records shall NOT be accessed by ANYONE without my signature or actual consent. That includes Telus, Babylon, the #UCPcorruption that spawned this horrible idea and any "third party". #ableg #abpoli #abhealth #ABdocs4patients
-
Srv
(@sauravarora) reported
from
Calgary, Alberta
@TELUSsupport Quick Question: How can I sign up for Telus email address. I'm a existing Telus customer.
-
N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
We are back in action with no communication from @TELUS about their blackout; clearly there is a need for a change management personnel or team!
-
Brian
(@SWCalgaryGuy) reported
from
Calgary, Alberta
@CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus
-
Allan Herman
(@CVMINC) reported
from
Calgary, Alberta
Telus made a major blunder. They should write it off, retrain or fire incompetent staff and leave they guy alone. He had prepay in place, not his problem.
-
Trent Johnsen
(@trentjohnsen) reported
from
Calgary, Alberta
@DruhFarrell yes, all Canadians paying exorbitantly high monthly charges for mobile phone services, Internet access & TV to oligopoly provider @TELUS are so proud to have done our part in getting this monument to price-fixing & abusive customer service built. #yyc @CRTCHearings
-
Mike Lindsay
(@mlindsay65) reported
from
Calgary, Alberta
@TELUS your OpticTV app is terrible. I just rest my password using the link from the app and it still won’t log me in. Very un-user friendly.
-
Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@TELUSsupport @TELUS seriously your customer support/service leaves a lot to be desired. 😐 #herewegoagain
-
N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
Oh it can back for 2 secs it appears it is down everywhere in Alberta! But no mention of this outtage on @TELUS website or call centre!
-
Heath McCoy
(@VanHeathen) reported
from
Calgary, Alberta
Hey @Telus. We’ve been in our new home since just before XMas and still can’t get our Internet, wifi, TV service sorted (so it actually works). Trying this as repeated service calls have resolved nothing. I suppose complaining on social media is a last ditch effort.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
John MD
(@John1MD) reported
3...And the @UCPCaucus and @Shandro will pay those companies (eg TELUS) a premium for every chat line customer they entice. Because, you see, it was never how expensive the healthcare system was, it was all about the fact those $$$ weren’t going to their cronies.
-
L Graves
(@LGSentinel) reported
Anyone else having trouble? @TELUS says we need to change our telus email over to gmail. hours on the line & we have no email on our phones. No email on our computers. It looks like webmail from here on in & perhaps a switch to a different provider. Cdn email-> US servers?
-
THE UCP ARE LETTING ALBERTANS DIE
(@Harleydadd) reported
Spent over 2 hours on chat, then when their system was 'having issues', the phone with a @Bell_Support rep yesterday...then they were gone. Hung up? Disconnected? They initially called me, but couldn't call back? Service seems to be a 4 letter word with them. Will @TELUS answer?
-
Premier Cheesecake
(@Mike95582802) reported
@TELUS @TELUSsupport Hey, My sister uses your service and we live on the border near the USA. She keeps getting roaming charges even though she called to have you turn it off and she actively turns off roaming on her phone. You claim she owes $400 in roaming charges. Fix this!
-
Gerry Paille
(@tuchodi) reported
Is it just me or are there a lot of quick audio and video glitches on the #sportsnet 4K channels on #telus Optik service?
-
Daniel Dease-Weitzel Walker
(@StraightTalkNot) reported
@ArcticGoddess1 @TorontoStar @jacoblorinc I wouldn't use Bell home phone, Internet or TV if it was the last option available to me. On the other hand, Bell Mobility is the best cell phone service in Canada bar none. I've never lost service ever, and did often with Rogers and Telus. You have to pick a palatable poison.
-
Amol
(@Ajadhao) reported
from
Brampton, Ontario
@petrocanada I have US number using in Canada. I installed app over wifi but it just doesnt work when it shd be , at car wash as its on my network, but internally it is still telus or rogers but I couldn't load it until i connected to local wifi. rest apps wr wrking fine at th tm
-
Rick
(@LethWind) reported
@redgypsee @TELUSsupport So who's modem do you have? Give Telus a call again for tech support
-
Tyson Moore
(@tysmo) reported
@jfmezei But neither Bell nor Telus ever deployed EDGE: they went straight for UMTS. They've refarmed a lot of spectrum over to LTE and 5GNR now, but I don't think there's any desire/need to shut down UMTS.
-
Tyson Moore
(@tysmo) reported
@jfmezei Bell and Telus shut their CDMA networks down years ago. I remember seeing the old powered-off equipment in the Bank St CO. Did Rogers follow through on shutting its EDGE network down at the end of last year?