Telus Outage Report in Cochrane, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Cochrane, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
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Don
(@dondawgbarrett) reported
from
Calgary, Alberta
@TELUS 1:15 mins on hold. Incredibly horrible service.
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Bernice Hill
(@DishntheKitchen) reported
from
Calgary, Alberta
Oh man. This is a GREAT DAY to have Telus doing the drilling for the pure fibre network. Ugh my head. 😖 It's like 20 leaf blowers combined and close enough music can't drown it out.
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🏳️⚧️ Aurora 🦭❄️
(@InukUnikorn) reported
from
Calgary, Alberta
*sighs* Telus is experiencing an outage or something #yyc
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Nikita Kalonji
(@NikitaKalonji) reported
from
Calgary, Alberta
All I had to do was start typing “Dad” and my service came back; what the heck @TELUSsupport @TELUS why couldn’t my phone receive or make calls or sms for the past 30min?!?!
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Bernice Hill
(@DishntheKitchen) reported
from
Calgary, Alberta
Not a super day. Shaun is stuck at the plant, technical difficulties & blizzard. Telus is still drilling ******** out of my head, I mean installing cable & not even Tragically Hip drowns out high pitched drilling. Been alone for a week & tired of doing **** all on weekends.
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cm
(@Crackmacs) reported
from
Calgary, Alberta
@Patrick_ORourke @carmelapharaoh @TELUS Telus owns koodo, so koodo will always be cheaper of the two. I just switched away from koodo. Horrible customer service setup
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Loren Stewart
(@LorenStewart) reported
from
Calgary, Alberta
@SidhuDP I've just had Telus and Rogers. Telus id have to run to the top of my parents house to get reception. I haven't had a problem with Rogers in 11 years.
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Gord Bailey
(@gordbailey) reported
from
Calgary, Alberta
@TELUSsupport ...re: “SimSwap” security issue— to help combat crooks, does Telus have a “voiceprint” option to deter data hackers?
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DGidrewicz
(@dgidziu) reported
from
Calgary, Alberta
@Lorian_H Telus is going to want to earn their money back for all this advertising. There must be a back door promise from @jkenney for a minimum profit. Otherwise they would never spend so, so much on expensive advertising.
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Chris Rudd
(@Stamps4Life) reported
from
Calgary, Alberta
So Rogers has a major outage today and I'm also seeing people complaining about telus having issues. If Star Wars has taught us anything....communication being blocked can only mean one thing....INVASION!!! #rogersoutage #StarWars
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Dr. MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
Hey @TELUS @Bell ... how bout you pull out your agreement with Huawei.. the one you lobbied the Harper government for and got. Take some accountability for this damn mess!
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@BazingatheoryCA @joeywants @TELUS Thank you. I hope they fix soon. 😐
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Bernice Hill
(@DishntheKitchen) reported
from
Calgary, Alberta
@ken_noland @TELUS Oh damn. They haven't been there yet but I suppose they go into every yard hey?
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Megan Belenky
(@m_belenky) reported
from
Calgary, Alberta
@TELUS why don’t we have service?! Anyone else in #YYC experiencing the same thing??
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Dr. MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
@rdc7801 @JulieRohrYEG @YourAlberta Taking credit for their work.. much like he did with Telus Babylon.. he doesnt have anything to brag about so he takes others ideas and programs (see feds international airport protocols) as his own. Hes an idiot
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Mike Lindsay
(@mlindsay65) reported
from
Calgary, Alberta
The @telus Optic TV app is horrible! Can’t stream on their “5G” for more than 30 seconds without it freezing. Brutal.
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David Khan
(@Dave_Khan) reported
from
Calgary, Alberta
@Crackmacs Shaw Mobile. On Shaw at home as well as Telus has weirdly not installed fibre in our block. We’ve moved around and reconfigured our Shaw Gateway Modem and pods so many times and there’s still problems with the TV and internet in places in our (not gigantic) house.
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░▒▓█ 𝓭𝓜 █▓▒░
(@DustinMorris13) reported
from
Calgary, Alberta
@jeterfan28 @RogersHelps Definitely hit up @TELUS for options. They might be able to do something to help get out of Rogers
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cm
(@Crackmacs) reported
from
Calgary, Alberta
@Patrick_ORourke @carmelapharaoh @TELUS I was of the same opinion...until i need tech support. And now im with virgin, with higher data, a lower bill, and actual people to talk to.
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Decker
(@DeckerT19) reported
from
Calgary, Alberta
If you have #cable - and you have not taken this journey yourself,I couldn’t recommend it more to help justify your monthly bill. Glad to be a #telus cable customer.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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jeff novinger
(@fashagrizz) reported
@Bzubyk Saw a note from Telus explaining they provided the 156 agents the govt asked for. Have added more for a total of 550 agents. Not one to defend Telus but they did what they were contracted to do and more than doubled in less than 24hrs. Poor forecasting by the govt. is the issue
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Diane Thompson
(@ClothLabQuilts) reported
@jjhorgan @TELUS Why was Fraser Health the only health authority of the 4 in B.C. to launch with an online booking system??? "The rest are expected to launch websites by April 12." 5 weeks from now? Seriously?? This is not a 'Telus' issue.
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🇨🇦❤️🇺🇸
(@itunes65) reported
@jjhorgan @TELUS Mr Premier, @telus customer service overseas. Really? Absolute bs, and you know it. #canadafirst
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eric denhoff
(@EDenhoff) reported
@Bzubyk You can get through no problem to the for-profit Telus online doctor system, of course!!! If their docs were doing the vaccinations, they’d have had thousands of operators!
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Rich Teer
(@rich_teer) reported
@jjhorgan @TELUS "Call centre"? What is this, the 20th century? No wonder the system broke down. Surely a web-based booking system would much better? (Of course TELUS is a telephone company so maybe that explains their thinking...)
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Diane Thompson
(@ClothLabQuilts) reported
@jjhorgan @TELUS Why was Fraser Health was the only health authority of the 4 in B.C. to launch with an online booking system??? "The rest are expected to launch websites by April 12." 5 weeks from now? Seriously?? This is not a 'Telus' issue.
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RJAG
(@GordonRjag) reported
@RobShaw_BC @TELUS My bet is they totally underestimated the time per call. Wouldn’t be surprised if each call takes 10-15 mins. Gotta get that down to 3-4 mins per call. Better yet all the more reason for a dual contact approach, phone and online access
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Mike Pillow
(@GFresh1Love) reported
@jjhorgan @TELUS Why ******** does Telus have this contract? You have had a year to prep! We don’t need Telus. Recall is coming
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Av Share
(@urcounsel) reported
@riarenouf @NEWS1130 @TELUS They actually can't do better, if there home service is any indication
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Emery the YVR Geek
(@EmeryAGeek) reported
@PeterVogel @keithbaldrey Or private Telus users' wi-fi connections. They (Telus) say that wi-fi is not part of their service. Are they @Telus still in the 19th Century using tin cans???