Telus Outage Report in Cochrane, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (17%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Cochrane, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Cochrane.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Total Blackout | |
| Calgary |
Total Blackout | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
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ferhab
(@drybones_33) reported
from
Calgary, Alberta
Lost signal are your ******* kidding @telus
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
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M.G. Duggan Tweeting Trucker🇨🇦
(@ve6dpa) reported
from
Calgary, Alberta
@SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
I’m not sure which is more painful, a wasp sting on the lip or trying to access @Telus customer support. Why did we let these guys become a monopoly? #yyc #smallbusiness #terribleservice
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Kim Easterbrook
(@kimeaster) reported
from
Calgary, Alberta
Anyone else having issues with @Telus ?? Every play in football it freezes Pissing us off
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Alyssa Berry
(@Aly_B_YYC) reported
from
Calgary, Alberta
Things must not be going well for @TELUS that they have to get ill informed “lifestyle” influencers to shill the Babylon app on IG. What a mess. Tax dollars should never support private business. Full stop.
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Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
@JayBeeGooner @TELUS Yep, 100 down difference max which is pathetic. @Bell says they won’t charge a premium until March 31st. If it’s not GBps it’s not really true 5G.
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Sarah Halprin
(@sarahlhalprin) reported
from
Cochrane, Alberta
@TELUSsupport hey telus! We're trying to get through to support, been on hold ages, we have had a tech out here a few times and still has not fixed the problem! Any idea what wait times are??
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Kevin Barrowcliff (@🏡)
(@KBarrowcliff) reported
from
Calgary, Alberta
@CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..😡😡😡
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Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
@Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.
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Lisa Beauchamp
(@Lisa_Beauchamp) reported
from
Calgary, Alberta
@TELUSsupport @TELUS Your tech support or lack thereof is horrendous! I cannot get through! No internet connection for over 24 hours!
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cm
(@Crackmacs) reported
from
Calgary, Alberta
@daddyandmadi @adolwyn But still a viable solution, and there's others. The point is the government didn't even try. Instead of focusing the blame (without reason no less) on teachers, focus on the solutions and the government who refused to even explore them. Hotels, Telus convention center, empty
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
Well I must admit, @TELUS has redeemed itself as my phone and internet provider. Could still offer easier access to customer service but all the other problems have finally been solved.
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(Jon)ny Foozball
(@jonathanwhudson) reported
from
Calgary, Alberta
@sheldonjones83 @DanSportsFan34 I'm watching it through my Telus login right now.
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cara
(@jeterfan28) reported
from
Calgary, Alberta
Just want to say huge thanks to our @TELUS repair guy Mitchell. He came short notice to my house to fix our internet, tv, phone and booster. If anyone needs a good, friendly repair guy I’ll share his business card
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🇨🇦”Magic” Max Pincombe🇨🇦
(@MaxPincombe) reported
from
Calgary, Alberta
Well @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting
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richard
(@richardwfrank8) reported
from
Calgary, Alberta
@TELUS wondering how there is always a wait for over an hour to get customer service on the phone...always! This is crazy!
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Perla Coddington: Pinterest Mom
(@MsCoddington) reported
from
Calgary, Alberta
Is anyone else having issues with their @TELUS internet but every time you call to get it dealt with, literally nothing changes and the problem keeps getting worse? @TELUSsupport
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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🇨🇦 Kill Bill C-11 | Save Our Democracy 🇺🇸
(@robwasylciw) reported
Has anyone ever won anything when you redeem points with @TELUS ? I’ve entered many contests. Never won anything. I’ve also never heard of anyone winning anything. No communications. No winners announcements. Is this just a good scam they have?
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Matt MacKnight
(@MattMacKnight) reported
@TELUS @TELUSsupport all of want is to upgrade my phone because you dictate a deadline. You charge $50 more to go to a local store and support local. You have no phones in stock locally. So I go online & it throws a fit. Waiting an hour+ for a call back. Been with you 2007-2023
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Heather Milne
(@HeatherMilne2) reported
@telus your customer service is the absolute worst. Hire some actual humans to answer inquiries from customers. Your virtual assistant is useless and the wait time to speak to a live agent is ridiculous.
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Ryan M.
(@saskryan) reported
Am I the only one in downtown Regina getting incredibly bad service on the @TELUS mobile network? I know they piggy back on SaskTel towers, but that shouldn't lead to no stop "thinking circles" on every app on my phone. . . . and yes @TELUSsupport I filled out a ticket.
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Laharl
(@SpaceMutiny) reported
I only decided to get tested when I was using Telus's Heath app and just plugged in two of the major issues I have been having for the past few days now (Running Hot and cough) into it and both times it says, "You may have the plague. Maybe get tested." So I did.
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clown perceived
(@millenialfxlcon) reported
so my buildings maintenance team may actually be the ones behind my internet **** up. here is hoping they fix it faster than telus does
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Angelo
(@MasterVall) reported
@TELUSsupport Text wasn’t going out! I rebooted it many times over the last 2 weeks! It looks now it started to work. I hope I won’t have more issues. As a recent customer to Telus I was very upset running to that issue.
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Chris Ricketson
(@MR_RICKETSON) reported
@TELUS @TELUSsupport I’m IN EDMONTON and your 5G network is an absolute dumpster fire trying to use the internet. #wtf #5G #telus
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Phiona Lloyd - Henry
(@PLloydHenry) reported
Never imagined that any phone company could be more terrible than @RogersBiz but somehow @telus managed to sink even lower
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paυlιcy crιтιc
(@skinnepa) reported
@TELUS cold-calling customers to tell them how they are appreciated to offer a deal that results in being transferred to the 40-min-wait-queue-of-despair to get someone authorized to make the change is NOT GOOD SERVICE. It gets people told to fu<k off when they call back.