Telus Outage Report in Cochrane, Alberta
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (54%)
-
Phone (23%)
-
Wi-fi (10%)
-
TV (6%)
-
Total Blackout (4%)
-
E-mail (3%)
Live Outage Map Near Cochrane, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Cochrane.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Total Blackout | |
| Calgary |
Total Blackout | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
-
Gus Thorson ⚾️🏒🥅🏈
(@BreakawaySR) reported
from
Calgary, Alberta
@debbieelicksen @DirtRoadQueen__ @PrimeVideoCA Watched it live on Paramount Network. Shaw/Telus On Demand?
-
Frank,the Bluesman
(@Frank76453011) reported
from
Calgary, Alberta
@tombielecki @AB_EmergAlert Thank God,I'm not a Telus customer....and I haven't been for approximately 15 years or so.....
-
Lovejivan Sidhu
(@lovejivansidhu) reported
from
Calgary, Alberta
Today was the third time @TELUS tried to install fiver internet at my house, and we were running into the same issue that they kept saying was fixed. The company that connected our house to the rest of the system didn't actually connect us. Its ONLY been 4 months... #yyc
-
Jelli
(@jelliclecatsttv) reported
from
Calgary, Alberta
So My Internets Going To Be Shut Down Soon… When I Signed Up At @TELUS I triple Checked That It Would Come Out Of The Same Account As My Phone Bill He Said Yes Well Guess Who Has A Surprise $300+ Bill. 😤🤬 #TelusProblems
-
░▒▓█ 𝓭𝓜 █▓▒░ 🇮🇱
(@DustinMorris13) reported
from
Calgary, Alberta
@Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.
-
Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
-
Werd 'EmUp. 💉💉💉✖️✌️
(@WerdEmUp) reported
from
Calgary, Alberta
@cDenno I was on the bus in Inglewood, as soon as I crossed the river it dropped. I was like damn Telus you got no coverage in the hood?! Then it came and went a few times, no bars, 3g no bars etc.. then 4g and I could tweet again.
-
Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
The last two solved my problem for me (of course my cable bill is going up $6 😡) and the pricing is comparative to Telus so I might still switch. I’ll get a free TV after all.
-
Werd 'EmUp. 💉✖️✌️
(@WerdEmUp) reported
from
Calgary, Alberta
Was Telus just down for anyone? Had no service for like 20min there.
-
Nikita Kalonji
(@NikitaKalonji) reported
from
Calgary, Alberta
Of course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming 😩😩😩 #LiveStreaming #FavouriteSonbet #teluscable
-
dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
Booked my internet (thanks @SWCalgaryGuy) and had the best customer service with @TELUS as usual.
-
Đ₥
(@DustinMorris13) reported
from
Calgary, Alberta
@MrD_AB I think the hospital uses Telus. They just finished upgrading recently. It's so bad!
-
Jeff Callaway
(@JeffCallaway) reported
from
Calgary, Alberta
PSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS
-
Jon Martin
(@JonMartinCalgar) reported
from
Calgary, Alberta
@SingularZeez Telus: The future is outsourced. Their old slogan was The future is friendly. I modified it years ago. It was the first place I was laid off from. They say you never forget your first.
-
Dee
(@deidras66) reported
from
Calgary, Alberta
@dinnerwithjulie @TELUS Customer service, the new oxymoron 😡
-
Julie Van Rosendaal
(@dinnerwithjulie) reported
from
Calgary, Alberta
@ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…
-
Rich Hesketh
(@RichHesketh) reported
from
Calgary, Alberta
Is it acceptable @TELUS @TELUSsupport for us to be waiting over 72 hours for our internet to be reconnected? Seems to me that it’s not. We’ve spoken to no less the a dozen agents who claim 2-24 hours to flip that switch. Has anyone else had such bad service?
-
Evan Crawshaw
(@EvanReadsNHL) reported
from
Calgary, Alberta
As a CSEC Usher it's sad that we lose CEO Ken King and fellow Telus Club Concierge Desk Mr. Strickland to cancer just before the pandemic. Now our longtime #Flames Captain and community leader Mark Giordano is extracted from our team. It sucks. It really does.
-
C of Dead
(@CofDead1) reported
from
Calgary, Alberta
@mattmcqueen Damn, @telus
-
Đ₥
(@DustinMorris13) reported
from
Calgary, Alberta
@aggieloveseggs @MrD_AB It's telus at work, and it's never been great.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Tre George
(@thevikesbull53) reported
@Sportsnet I have the WWE network through Telus but when I log into SNnow via Telus it says my subscription doesn’t included the WWE network how can I get access
-
Wonton 💙💛
(@Wonton_) reported
@BRENTHOR check the upload speeds on the plan? If it's anything like TekSavvy, which I tried here in BC, they'll have the same DL bandwidth, but sneakily give you 1/10th the upload and probably a cheaper modem, worse tech support, etc I ended up going back to Telus after my experience
-
Chris Goethel
(@zweistein54) reported
@LarryTill @RogersHelps @Rogers Bell for cable/internet and Telus for cell (not bad deals with QCC)
-
Caroline (northernck on alternative sites)
(@northernck) reported
It is astonishing that after the recent spate of violence and unexplained attacks, some leading to deaths of very young Torontonians, that @TELUS @Rogers @Bell refuse to provide cell service on TTC subways/stations. All three are morally and ethically bankrupt. Shame. Shame!
-
Gia Ann🇨🇦
(@GiaAnnJohns) reported
@TELUSsupport I have scoured the Telus website & have yet to find a way to email them. It's almost impossible to contact this company without going thru a very horrible chat assist bot that doesn't understand you, or being on the phone for hours, and still no solutions.
-
Chantal Ireland
(@chantalireland) reported
If you’re not going to provide the service we pay for, would you at least please take us off your marketing call list? Three calls in two days, hung up on and no response to years of complaints. You’re really putting the communications in Telus Communications.
-
Lori King
(@1loriking) reported
@CHEK_News How many shaw clients going to switch to telus since rogers has horrific customer service history & screw ups?
-
9MobileNg
(@9mobileng) reported
@dutchessnini Please note that the network operator that we partner with over there are as follows; Orange, Bell Mobility, Fido-Rogers, Telus Mobility, Video tron and WIND Mobility.
-
John van Gurp
(@jvangurp) reported
@TELUSsupport I have a cottage outside Caledonia, NS and the cell service is almost unusable. I have to go up a hill to send an email. Your coverage map shows saturation there and that’s why I chose Telus with a big 5G data plan. Is there anything you can do?
-
Joe Caverly
(@JoeC4281) reported
@TELUSsupport For many years, we have not had a problem with our Telus service. Now, our Telus service works sporadically with the newly installed entry access system in our condo building. (The old system would not work with new area codes, but worked fine with my Telus…