Telus

Telus Outage Report in Cochrane, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cochrane, Alberta 01/10/2026 20:15

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Cochrane, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Wi-fi
CanadaCalgary Phone
CanadaCalgary Phone
CanadaCalgary Wi-fi
CanadaCalgary TV
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

  • NishaJCharlton Nisha J Charlton (@NishaJCharlton) reported from Calgary, Alberta

    @buzzbishop Me too please. Still having issues too. @TELUS keeps switching out our equipment to make us feel like they are doing something. It still sucks.

  • bartgrover Bart Grover (@bartgrover) reported from Calgary, Alberta

    @morningshowmatt @TELUS @Netflix_CA Good to see you’re back on your feet after this terrible experience. Can’t say we all weren’t a little worried for you but you did it #OurLittleTrooper

  • YYCCowboy AJ - ਐਡਮ ਹਿਕ੍ਹੀ (@YYCCowboy) reported from Calgary, Alberta

    @UcpMembers Don't forget the fraud and issues at the Telus Convention Centre!

  • kvlovely19 Sleepless in YYC (@kvlovely19) reported from Calgary, Alberta

    This friend of mine, Bonnie, was there for me when my mom died. I used to work with her when I worked at Telus Mobility. Such a nice lady. I have a bad feeling. I really do. I hope I'm wrong. He's been in hospice for a week now.

  • madeleine_natal Madeleine Natale (@madeleine_natal) reported from Calgary, Alberta

    @JanineRogan @atbfinancial @tashaeurich @nenshi @TELUS @TheArtOf @SajeWellness @Malala If anyone has a headache right now, they're in for a treat.

  • ___JONAH___ Jonah Boyar (@___JONAH___) reported from Calgary, Alberta

    Our new @TELUS 4K box actually sucks *****... I think we should switch providers because of how crappy it is.

  • YYCCowboy AJ - ਐਡਮ ਹਿਕ੍ਹੀ (@YYCCowboy) reported from Calgary, Alberta

    @markusoff They didn't care when we (Election workers) brought up issues at the voting, on site at the Telus Convention Center.. I'm surprised he's acting shocked at all.

  • WerdEmUp Drew 🧡 (@WerdEmUp) reported from Calgary, Alberta

    Ok Telus network is back, but the 3g towers are still dead, only the H is up.

  • Skycaptin5 Jason Stettner 🎮 E3 2019 (@Skycaptin5) reported from Calgary, Alberta

    The Telus webhosting SSL manager is a legit nightmare, this is the most frustrating ssl experience i’ve ever had. Will suggest all stay away from this hosting service

  • Crackmacs crackmacs (@Crackmacs) reported from Calgary, Alberta

    @mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing

  • leepalisoc Lee Palisoc (@leepalisoc) reported from Calgary, Alberta

    @allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.

  • scotch_guy Andrew Ferguson (@scotch_guy) reported from Calgary, Alberta

    @TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!

  • Skycaptin5 Jason Stettner (@Skycaptin5) reported from Calgary, Alberta

    Internet has been on and off for like two days, driving me crazy. Then the @telus rep calls offering a higher tier service that can’t physically be given in this area. Madness I say!

  • WerdEmUp Drew 🧡 (@WerdEmUp) reported from Calgary, Alberta

    @wandabaker_ Public mobile, is on Telus network, my bill is about $40 per month with 4gigs, unlimited ph/txt Canada wide. Plans vary but these are the same as the cheapest one but with good speeds and lots of towers. You get discounts for autobilling, and you can't incur other charges.

  • Goodwill_Carlos Carlos Cuevas (@Goodwill_Carlos) reported from Calgary, Alberta

    @mattxdaniel @TELUS If you want, send me a DM - I used to work in wireless. Different provider. I could try and help.

  • IsntThisMe What's my name (@IsntThisMe) reported from Calgary, Alberta

    @TELUS sucks

  • M_KWAD Calgary K (@M_KWAD) reported from Calgary, Alberta

    @PromisedMePie Never, ever happens on TELUS. Also, not on iMessage ;)

  • DustinMorris13 DustinΞats (@DustinMorris13) reported from Calgary, Alberta

    @mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.

  • kayak360 🤠 Randy Milanovic, KAYAK (@kayak360) reported from Calgary, Alberta

    @nemki @telus has always been the worst service at the highest price.

  • TrondFrantzen Trond Frantzen (@TrondFrantzen) reported from Calgary, Alberta

    It’s now been 1hr and 26mins, waiting for @Telus to pick up and help. It would probably be more fruitful for me to wait for Godot. #Hello #AreYouThere #fail

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jwd7150 Jwd7150 (@jwd7150) reported

    @ShawInfo so shaw when r u hooking me back up since u lied I paid my monthly payment I know I'm behind but I'm doing my best to chip away at that bill but since your treating me like a telus customer where u don't give a crap & just want to money I'm going to keep irritating u!!

  • TSNRyanRishaug Ryan Rishaug (@TSNRyanRishaug) reported

    Any @TELUS techs out there who can lend a hand in Sherwood Park? Launching a home based podcast in 2 days and haven’t had working internet in the house for almost 12 hours. 2 hours on the phone did nothing. Frustrated would be an understatement. DM’s are open… #help

  • Rednor1 🍁🍁Ellie E 🍁🍁 (@Rednor1) reported

    @RdLessTrvled @TheRealDogPoun1 After the flood here in Sumas Prairie, Telus refuses to come out and fix everyones copper lines. Charged for service anyway.

  • BaconbitsRJ BaconbitsRJ (@BaconbitsRJ) reported

    Dear @telus. We have been living in the Peace Country for the past8 months and experiencing the atrocious internet / satellite service you are providing. Just curious since the county has already paid you for a new tower that you have failed to provide 1/2

  • Habh8r37 HABH8R (@Habh8r37) reported

    @RdLessTrvled They promised just to drop fibre in my telco box (im not a telus customer anymore) they sabotaged my existing twisted pair wiring….NEVER use telus again

  • stevendrowe Steven D Rowe (@stevendrowe) reported

    @jamesrcs Telus is the worst, not sure if I can face them. Health care people still use faxes in Canada, they always lose them. BCAA is also tiring. Our property management company had a hack, they haven't answered questions either.

  • Tyler_Sushi Chuì Wíng Yiu 徐永耀 (@Tyler_Sushi) reported

    thank you to joe, the telus repair man from the phillipines who helped finally fix my pc's internet

  • eleisonsoprano Allison (@eleisonsoprano) reported

    @TELUS I have a $320 charge on my bill for a phone that I returned. I have a picture of the label sent to me for the return and an email from you confirming that you received it. Your agents don't believe me and are not resolving the situation. How do I escalate this issue?

  • CapsColts J (@CapsColts) reported

    @TSNRyanRishaug @TELUS @TELUS worst customer service on earth. Good luck

  • LowBrosTV Leviii (@LowBrosTV) reported

    @TELUSsupport extremely disappointed with the service received. Apparently it takes over 3 weeks to set up an office phone and includes being lied to by Telus Representatives multiple times.