Telus

Telus Outage Report in Cochrane, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cochrane, Alberta 02/01/2026 16:25

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Cochrane, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Total Blackout
CanadaCalgary Phone
CanadaCalgary TV
CanadaCalgary Phone
CanadaCalgary E-mail
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

  • jaimeturner Jaimé Turner 🇨🇦✊🏿🌈🌎 (@jaimeturner) reported from Calgary, Alberta

    @TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?

  • WerdEmUp Werd 'EmUp. 💉💉💉✖️✌️ (@WerdEmUp) reported from Calgary, Alberta

    @cDenno I was on the bus in Inglewood, as soon as I crossed the river it dropped. I was like damn Telus you got no coverage in the hood?! Then it came and went a few times, no bars, 3g no bars etc.. then 4g and I could tweet again.

  • Frank76453011 Frank,the Bluesman (@Frank76453011) reported from Calgary, Alberta

    @tombielecki @AB_EmergAlert Thank God,I'm not a Telus customer....and I haven't been for approximately 15 years or so.....

  • WerdEmUp Werd 'EmUp. 💉✖️✌️ (@WerdEmUp) reported from Calgary, Alberta

    Was Telus just down for anyone? Had no service for like 20min there.

  • DustinMorris13 Đ₥ (@DustinMorris13) reported from Calgary, Alberta

    @aggieloveseggs @MrD_AB It's telus at work, and it's never been great.

  • dinnerwithjulie Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    @ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…

  • miketighe Michael Tighe (@miketighe) reported from Calgary, Alberta

    I’ve had nothing but problems from Shaw Mobile. I wouldn’t reply on it to call 911 if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.

  • dinnerwithjulie Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    Renegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??

  • dgidziu Dr. Gidrewicz (@dgidziu) reported from Calgary, Alberta

    Standing in line at the Telus Convention Center today it wasn't lost on me that ~90% of the demographic getting #vaccine today was Caucasian. Absolutely MUST continue ALL efforts to reach marginalized members of society. Support for more #vaccinerodeo @gabefabreau. @AHS_media

  • miketighe Michael Tighe (@miketighe) reported from Calgary, Alberta

    I’ve had nothing but problems from Shaw Mobile. I wouldn’t rely on it to call 911 properly if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.

  • lovejivansidhu Lovejivan Sidhu (@lovejivansidhu) reported from Calgary, Alberta

    Today was the third time @TELUS tried to install fiver internet at my house, and we were running into the same issue that they kept saying was fixed. The company that connected our house to the rest of the system didn't actually connect us. Its ONLY been 4 months... #yyc

  • johangreg Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported from Calgary, Alberta

    Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.

  • deidras66 Dee (@deidras66) reported from Calgary, Alberta

    @dinnerwithjulie @TELUS Customer service, the new oxymoron 😡

  • DustinMorris13 ░▒▓█ 𝓭𝓜 █▓▒░ 🇮🇱 (@DustinMorris13) reported from Calgary, Alberta

    @Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.

  • NikitaKalonji Nikita Kalonji (@NikitaKalonji) reported from Calgary, Alberta

    Of course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming 😩😩😩 #LiveStreaming #FavouriteSonbet #teluscable

  • EvanReadsNHL Evan Crawshaw (@EvanReadsNHL) reported from Calgary, Alberta

    As a CSEC Usher it's sad that we lose CEO Ken King and fellow Telus Club Concierge Desk Mr. Strickland to cancer just before the pandemic. Now our longtime #Flames Captain and community leader Mark Giordano is extracted from our team. It sucks. It really does.

  • DustinMorris13 Đ₥ (@DustinMorris13) reported from Calgary, Alberta

    @MrD_AB I think the hospital uses Telus. They just finished upgrading recently. It's so bad!

  • cowtownkyle Kyle (@cowtownkyle) reported from Calgary, Alberta

    @Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.

  • JeffCallaway Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta

    PSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS

  • johangreg Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported from Calgary, Alberta

    The last two solved my problem for me (of course my cable bill is going up $6 😡) and the pricing is comparative to Telus so I might still switch. I’ll get a free TV after all.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • APoesiat Adrian Poesiat (@APoesiat) reported

    @VanIsleVeggie @TELUS In Washington state they pay $30/month for the same service in BC that costs $100/month

  • WallyWorkSafe Walter (Volodymyre) 🇺🇦🇨🇦 (@WallyWorkSafe) reported

    @TELUSsupport My Telus Optik TV has been down since early Monday morning. I have called Telus three times and no one is willing to do anything or offer any explanation. My only recourse is to cancel Telus TV as it makes no sense to pay for something that doesn’t work.

  • HealingVisionz Geordie GreenHeart - Green is the Magic Number (@HealingVisionz) reported

    .@telus I don’t how many times I gotten a ‘call back’ from you that has not rung at all and goes straight to voicemail. This is a trick that your representatives all playing and it makes you look awful. Tip* always choose to wait on hold or you will be tricked by Telus employees

  • DouglasPollitt Doug Pollitt (@DouglasPollitt) reported

    @ElCanaco @TELUS @CPLsoccer Fair enough, but not sure you're in a great position to complain about a service you don't pay for. It's not as though they owe you social media outtakes.

  • whyisntthisthat Stev (@whyisntthisthat) reported

    @TELUS @TELUSBusiness Re: the saga where Telus/ADT security has been charging me for six months, but not monitoring my system, an install tech was supposed to come by this AM, but apparently called in sick. No call to notify me. Came into work on my day off. Thanks for the continued great service.

  • Shane_01976 shane grover (@Shane_01976) reported

    @ThomasDrance @Sportsnet @Sportsnet650 Nothing new really not like extra extra canucks coverage on the radio at all or using the dedicated canucks channel on Telus that never use anymore

  • JM_IMO JMM (@JM_IMO) reported

    @TELUS hello Telus, why do a customer have to wait over an hr to talk to a CSR? This is totally unacceptable esp. when you started charging for making payments with credit card, yet ZERO improvement! Come on! Stop being a jerk company.

  • BregmanPs PSBlaw (@BregmanPs) reported

    @raghu_venugopal The govt is pushing policies that waste resources. Read the fine print on web sites out up by for-profit businesses like Telus. On line docs are limited in what they can diagnose. How many people do they send to the ER with problems that could be dealt with by a family doc?

  • GoxMary Mary Fox (@GoxMary) reported

    @UBC We were scammed by someone who accessed our call when we phoned Telus for help on a tech problem. We called Telus online no.and scam guy intersected the call at that point and then my husband gave him access to our acct. Scammer was in the Telus system!

  • LindsB84 Lindsay (@LindsB84) reported

    @RuthKapelus @TELUSsupport Oof. I haven’t had to interact with them too much last few years but they weren’t too bad- my least fav thing about telus is the repetitive calls throughout the year to tell me about “deals” I qualify for. But generally I think quality of service support is declining everywhere