Telus

Telus Outage Report in Cochrane, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cochrane, Alberta 02/14/2026 22:50

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Cochrane, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

  • scotch_guy Andrew Ferguson (@scotch_guy) reported from Calgary, Alberta

    @TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!

  • DustinMorris13 DustinΞats (@DustinMorris13) reported from Calgary, Alberta

    @mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.

  • kayak360 🤠 Randy Milanovic, KAYAK (@kayak360) reported from Calgary, Alberta

    @nemki @telus has always been the worst service at the highest price.

  • aggieloveseggs Aggie (@aggieloveseggs) reported from Calgary, Alberta

    @allantaylor Telus Spark in Calgary sucks in comparison to the facility in Edmonton.

  • jlcw08 jlcw08 (@jlcw08) reported from Calgary, Alberta

    at @TELUS in @NorthlandMall found a lost cell phone. Stood here for 20min waiting my turn. When I was finally helped I was informed there was absolutely nothing they could do unless this person comes into their store, worst customer service ever! Phone is with Mall security. #yyc

  • Goodwill_Carlos Carlos Cuevas (@Goodwill_Carlos) reported from Calgary, Alberta

    @mattxdaniel @TELUS If you want, send me a DM - I used to work in wireless. Different provider. I could try and help.

  • MichelletypoQ MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    Air Canada is HQ'd in Montreal.. Westjet in AB.. Westjet pays provincial tax, yet Kenney prefers to play juvenile, passive aggressive games because Westjet doesnt support Wexit... Alberta is doomed. Never say an Albertan company wont move HQ.. Telus did exactly that during Klein.

  • Skycaptin5 Jason Stettner (@Skycaptin5) reported from Calgary, Alberta

    Internet has been on and off for like two days, driving me crazy. Then the @telus rep calls offering a higher tier service that can’t physically be given in this area. Madness I say!

  • WerdEmUp Drew 🧡 (@WerdEmUp) reported from Calgary, Alberta

    @wandabaker_ Public mobile, is on Telus network, my bill is about $40 per month with 4gigs, unlimited ph/txt Canada wide. Plans vary but these are the same as the cheapest one but with good speeds and lots of towers. You get discounts for autobilling, and you can't incur other charges.

  • merleun64233098 Merle Underwood (@merleun64233098) reported from Calgary, Alberta

    They're all ready incompetent. The MSM are owned by 🌎 globalists Corporations. They're spouting the🔄agenda📋. Dose'nt matter of any news channel or 📻 radio station🚉 you listen to they are crap💩. In 🇨🇦 we have the big 3, CBC, BELL & Rodger's. Phone's big 3 BELL Rodger's TELUS

  • LovatoVladimir Vladimir Lovato (@LovatoVladimir) reported from Calgary, Alberta

    @TELUSsupport Sorry I am not going to spend more time trying to do business with TELUS! After 6 years being a @TELUS customer I change to a different company because of your customer service. I came back and still the same service! I will evaluate other options! Thx @TELUSsupport

  • CrazySteveC Steve (10-7-2) (@CrazySteveC) reported from Calgary, Alberta

    Internet in this city is terrible. Shitter shaw and Telus

  • MichelletypoQ MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    @UncleRee1 Yes.. My bad.. it's just a pay per use on Shaw and Telus as well. Feel like Netflix might be upping their game soon with more competition closing in.. Apple is coming up with some good series at well.

  • Crackmacs crackmacs (@Crackmacs) reported from Calgary, Alberta

    @mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing

  • MichelletypoQ MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    @ThatKevinWoron @JoshuaKnaak @ryanjespersen Let's talk about Telus as an example.. they owned majority share when they merged with BC tel... they opted for Vanvouver as HQ under a very similar government. Never say never, ever.

  • schneidz 𝙲𝚑𝚛𝚒𝚜 𝚂𝚌𝚑𝚗𝚎𝚒𝚍𝚎𝚛 (@schneidz) reported from Calgary, Alberta

    @MsYouDoYou I never had any technical/customer service issues when I had Telus when I lived in Van. When my ex screwed me over with the account, Telus was super understanding and helpful, and I loved the "gift" promotions they do. Unfortunately stuck with Shaw here in Calgary.

  • LovatoVladimir Vladimir Lovato (@LovatoVladimir) reported from Calgary, Alberta

    @TELUS If you answer a phone call to solve any problems. Because loosing two hours of my time for someone to even answer my call, is not a good customer service!!

  • destinyscurse garycheung (@destinyscurse) reported from Calgary, Alberta

    How does Telus not have a phone support number or their business connect!!! #telus #fail

  • NishaJCharlton Nisha J Charlton (@NishaJCharlton) reported from Calgary, Alberta

    @buzzbishop Me too please. Still having issues too. @TELUS keeps switching out our equipment to make us feel like they are doing something. It still sucks.

  • leepalisoc Lee Palisoc (@leepalisoc) reported from Calgary, Alberta

    @allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Eyespyaniceass Thumper Bumper (@Eyespyaniceass) reported

    Calling @TELUS tonight to change the plan or just leave after 16 years. Raise my bill and still don’t get signal half the places I go. Even in my own home the signal is weak asf.

  • gongshow922 Meh (@gongshow922) reported

    not sure if it's the @Sportsnet app on the playstation that sucks or my @TELUS internet that sucks or if its a combination of both

  • CommonSenseSoc Common Sense (@CommonSenseSoc) reported

    so telus fixed the tv issues, and then destroyed all of my internet... trying to get MY router working and it just wont take... *******.. @TELUSsupport

  • DogpatchH Dogpatch_Ultra Classic (@DogpatchH) reported

    Ill never again so much as look at anything thing connected to Telus. For years I was the admin on our Koodo account, I called in to make a payment and they told me that I doing have access because they updated security policy. DIDNT TELL ANYONE. BUNCH OIF TOOLS…..

  • DogpatchH Dogpatch_Ultra Classic (@DogpatchH) reported

    @koodo I guess that depends if the reason is so no one else can see the problem I’m having. Your support supervisor told me it was a security policy change and I wasn’t aloud to speak with his supervisor. This is all since Koodo sold themselves out to Telus. DM will accomplish nothing

  • greglaut_ssi Greg Guy (@greglaut_ssi) reported

    WOW @TELUSsupport @TELUS been trying to set up call control on my mobiles & have been waiting for an hr. I call the # on the website through my Telus for this purpose. Waited 30 mins, was flogged off as “it was the wrong dept” & now have been waiting 30 mons more.Horrible service

  • DogpatchH Dogpatch_Ultra Classic (@DogpatchH) reported

    I wonder how many people know that Telus owns Koodo. Koodo was one of the best cellphone service providers until Telus got thier greasy mitts on them. Everyone that left Telus for Koodo just ended up under Telus anyway and dont know it. Myself now…..

  • iStopper1 C.T. 🇨🇦 (@iStopper1) reported

    Either @Sportsnet online app has horrible quality or @TELUS has ****** wifi.. hmm so glad we got the high speed package. Neither is worth the monthly charges @NHL

  • JonnySmallCap1 JonnySmallCap (@JonnySmallCap1) reported

    @TELUS I paid a bill (in full) that went to your bulk GL on the 1st. A few days later I realized the error and called to fix. Staff said there was a backlog and it will take a week to show on acc.. Then today as I am calling into an interview you suspend my service?? So mad.

  • DMfixedit DM (@DMfixedit) reported

    @Scottslifeeh @StoneyD When we got our last house it was still a party line! Not on purpose, old TELUS equipment being rigged to work as new. I would hear Betty say to Kay “Donna starts work now, we need to hang up” . Took months to get it fixed.