Telus Outage Report in Cochrane, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Cochrane, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
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Roger Baker
(@RogerJBaker) reported
from
Calgary, Alberta
@fakeezzie I tried tethering but couldn’t get it to work. We have a box that allows for fail over service. I may need to get Telus in as a back up. I’m waiting for @SWCalgaryGuy to pull strings and get fibre to my house.
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cm
(@Crackmacs) reported
from
Calgary, Alberta
@Patrick_ORourke @carmelapharaoh @TELUS I was of the same opinion...until i need tech support. And now im with virgin, with higher data, a lower bill, and actual people to talk to.
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ole ole ole
(@Chrisburby1) reported
from
Calgary, Alberta
Everyone should do a credit check on themselves once a year just found out that #telus has something against me for a place I’ve never even heard of... maybe thats why I didn’t qualify for 0% interest when I bought my car
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cara
(@jeterfan28) reported
from
Calgary, Alberta
Just want to say huge thanks to our @TELUS repair guy Mitchell. He came short notice to my house to fix our internet, tv, phone and booster. If anyone needs a good, friendly repair guy I’ll share his business card
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Dr. MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
@rdc7801 @JulieRohrYEG @YourAlberta Taking credit for their work.. much like he did with Telus Babylon.. he doesnt have anything to brag about so he takes others ideas and programs (see feds international airport protocols) as his own. Hes an idiot
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Lisa Beauchamp
(@Lisa_Beauchamp) reported
from
Calgary, Alberta
@TELUSsupport @TELUS Your tech support or lack thereof is horrendous! I cannot get through! No internet connection for over 24 hours!
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M.G. Duggan Tweeting Trucker🇨🇦
(@ve6dpa) reported
from
Calgary, Alberta
@SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.
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Megan Belenky
(@m_belenky) reported
from
Calgary, Alberta
@TELUS why don’t we have service?! Anyone else in #YYC experiencing the same thing??
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Gord Bailey
(@gordbailey) reported
from
Calgary, Alberta
@TELUSsupport ...re: “SimSwap” security issue— to help combat crooks, does Telus have a “voiceprint” option to deter data hackers?
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
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Mike Lindsay
(@mlindsay65) reported
from
Calgary, Alberta
The @telus Optic TV app is horrible! Can’t stream on their “5G” for more than 30 seconds without it freezing. Brutal.
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
Hey @TELUS, why is my internet connection suddenly so bad now? I have changed nothing. #internet #badconnection #yyc
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@BazingatheoryCA @joeywants @TELUS Thank you. I hope they fix soon. 😐
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cm
(@Crackmacs) reported
from
Calgary, Alberta
@Patrick_ORourke @carmelapharaoh @TELUS Telus owns koodo, so koodo will always be cheaper of the two. I just switched away from koodo. Horrible customer service setup
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Nikita Kalonji
(@NikitaKalonji) reported
from
Calgary, Alberta
All I had to do was start typing “Dad” and my service came back; what the heck @TELUSsupport @TELUS why couldn’t my phone receive or make calls or sms for the past 30min?!?!
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The Sudsy Scoundrel🍻
(@badmonkey68) reported
from
Calgary, Alberta
@MobileSyrup Wow. Just got an update from Telus Support that the Pixel 5 I ordered from them Nov 18 is 6 to 8 weeks out. One tech told me covid issues at the plant. Have y'all heard anything?
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richard
(@richardwfrank8) reported
from
Calgary, Alberta
@TELUS wondering how there is always a wait for over an hour to get customer service on the phone...always! This is crazy!
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David Khan
(@Dave_Khan) reported
from
Calgary, Alberta
@Crackmacs Shaw Mobile. On Shaw at home as well as Telus has weirdly not installed fibre in our block. We’ve moved around and reconfigured our Shaw Gateway Modem and pods so many times and there’s still problems with the TV and internet in places in our (not gigantic) house.
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cm
(@Crackmacs) reported
from
Calgary, Alberta
@daddyandmadi @adolwyn But still a viable solution, and there's others. The point is the government didn't even try. Instead of focusing the blame (without reason no less) on teachers, focus on the solutions and the government who refused to even explore them. Hotels, Telus convention center, empty
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@joeywants @TELUS Yup, I’m having the same problem.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Technology Feed
(@TecFeed) reported
Hey @CRTCeng did you learn from the Rogers outage we need to enable more competition? Step one, reject the Roger's bid to buy Shaw and prevent Bell and Telus from trying the same. Big giants need to be stopped from buying each other.
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KᗩTᕼᖇYᑎ ᗩSᕼᗷY 🇨🇦🇧🇧🇺🇦
(@kj_ashby) reported
@_Jenny_Bean_ @saskchaoticmama @INTERAC People don’t read. I was going to add a snarky comment until I read “adding another supplier”. Hopefully it’s Bell. I’m 15 years of service I’ve had two major outages both of which only lasted max 3 hours. Never had an issue with Telus phone, 5+ years.
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The Perfidious SH
(@perfidiousSH) reported
@NoGunsInCanada Koodo aren't great but they use Telus network (because they're owned by Telus) so their coverage is solid. I find griping to their CSAs about price and services every six months or so gets me a discount or an increase in available data usage on my plan
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Spencer Blake
(@spencerdjblake) reported
@EhMatt19 @TELUS @Bell Well yeah, in Canada you have the choice of terrible company, terrible company or terrible company.
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Bruce 🇨🇦
(@spikesnspurs) reported
@RogersHelps Quit blowing smoke up your customers asses..Internet still down in Brampton. Your costomers deserve a honest eta on their service not pr bullshit! Great example why i didnt go for ignite..tweeted on my telus phone!
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☄️☄Fringe Minority with Unacceptable Thoughts ☄️☄️
(@LittleTittle1) reported
@MochaRia @MCerenz @CindyPom Lack of choices. Where I live, can't beat bell for internet quality and price and rogers for cell service. Telus comes close in service but not price. Everything else is just their subsidiaries. I didn't know about everything else rogers impacted until yesterday.
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A.D. Yingman
(@ADyingMan) reported
Alright @TekSavvyNetwork Here’s what you’re gunna do; get bandwidth from Bell, Telus and Rogers. With any internet package offer $1.99 insurance. The customer will get the fastest pipe regardless of provider. The provider will get paid based on customer usage.
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Napier🃏
(@Gotham1919) reported
@PobudaTanya Using Shaw out here in Edmonton. No problems ever. Doesn't cap download like TELUS.
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Anthony Wald
(@anthonywald) reported
@RogersHelps hey, I can call a Telus customer right now, says call failed right away and vice versa. Also, your internet is still wonky, it’s like it’s on 3G or something so wifi in my house is barely working….
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Steak & Faith
(@baconandsteak) reported
@telusmobility just wanted to say…, I have been a customer of Telus since the MIKE network began . I believe it was called clear net then and it was 1996. Thank you for being reliable and served my company well!