Telus

Telus Outage Report in Cochrane, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cochrane, Alberta 06/14/2024 20:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Cochrane, Alberta

The most recent Telus outage reports came from the following cities: Calgary and Cochrane.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

  • kimeaster Kim Easterbrook (@kimeaster) reported from Calgary, Alberta

    Anyone else having issues with @Telus ?? Every play in football it freezes Pissing us off

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.

  • CaitThompson2 Cait Thompson (@CaitThompson2) reported from Calgary, Alberta

    @TELUSsupport we don’t have any service in Bridgeland, #yyc. Our community chat group has confirmed it’s a community wide problem. #helpus @TELUS

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    Well I must admit, @TELUS has redeemed itself as my phone and internet provider. Could still offer easier access to customer service but all the other problems have finally been solved.

  • jonathanwhudson (Jon)ny Foozball (@jonathanwhudson) reported from Calgary, Alberta

    @sheldonjones83 @DanSportsFan34 I'm watching it through my Telus login right now.

  • MsCoddington Perla Coddington: Pinterest Mom (@MsCoddington) reported from Calgary, Alberta

    Is anyone else having issues with their @TELUS internet but every time you call to get it dealt with, literally nothing changes and the problem keeps getting worse? @TELUSsupport

  • DustinMorris13 ░D░M░ (@DustinMorris13) reported from Calgary, Alberta

    Dear @Rogers, please fix the texting issue to Telus phones. Thank you.

  • oopsatallie dumb cowboy 🤠 (@oopsatallie) reported from Calgary, Alberta

    just tryna watch these people **** up their lives but @TELUS is too busy tryna **** up mine 😔😔😔 #90dayfiance

  • MaxPincombe 🇨🇦”Magic” Max Pincombe🇨🇦 (@MaxPincombe) reported from Calgary, Alberta

    Well @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting

  • jaonesix Jonathan Anderson (@jaonesix) reported from Calgary, Alberta

    Is there a worse customer experience than dealing with @TELUS and @TELUSsupport? Doubt it.

  • jaonesix Jonathan Anderson (@jaonesix) reported from Calgary, Alberta

    Anyone have @WWENetwork on @TELUS? I contacted @TELUSsupport nearly two weeks ago trying to figure out why WWE network’s streaming service doesn’t recognize my cable subscription. Telus had no explanation and said they would contact me with a solution (this has happened before)

  • Making8 Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    @JayBeeGooner @TELUS Yep, 100 down difference max which is pathetic. @Bell says they won’t charge a premium until March 31st. If it’s not GBps it’s not really true 5G.

  • Aly_B_YYC Alyssa Berry (@Aly_B_YYC) reported from Calgary, Alberta

    Things must not be going well for @TELUS that they have to get ill informed “lifestyle” influencers to shill the Babylon app on IG. What a mess. Tax dollars should never support private business. Full stop.

  • joshee Joshua. (@joshee) reported from Calgary, Alberta

    @koodo when will you support smartwatches? @TELUS supports them... 🙏⌚ @SamsungCanada Active 2

  • Ryanlambert11 Ryan Lambert (@Ryanlambert11) reported from Calgary, Alberta

    @aimeok @BlayTopher Two years with Telus and I’ve never had an issue! I’ll vouch for them!

  • Making8 Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    @Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.

  • coachkenking Ken King (@coachkenking) reported from Calgary, Alberta

    Want to start on the idea of switching from #Telus to #Shaw after some bad service, high costs and poor quality Internet/TV in spite of having a pretty pricey package. Pros and cons are appreciated!

  • drybones_33 ferhab (@drybones_33) reported from Calgary, Alberta

    Lost signal are your ******* kidding @telus

  • KBarrowcliff Kevin Barrowcliff (@🏡) (@KBarrowcliff) reported from Calgary, Alberta

    @CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..😡😡😡

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    I’m not sure which is more painful, a wasp sting on the lip or trying to access @Telus customer support. Why did we let these guys become a monopoly? #yyc #smallbusiness #terribleservice

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Teddybear22228 Ted Mah (@Teddybear22228) reported

    i guess Telus is trying to take advantage of their situation of them having a "service failure " (in Aug 2022) by instilling a 1.5% service fee on top of your credit card bill payment.?? What happens in the situation that you have a 2 year service contract with Telus???

  • TiGERA_ bby (@TiGERA_) reported

    telus is genuinely the worst ******* company. i hate them so much

  • Creerarts マゼン (@Creerarts) reported

    @TELUS @TELUSsupport a service fee to pay your bill via Credit Card? Ha ha ha @Rogers let's talk business! I have 4 lines to port over.

  • krytri Krystle DeLong (@krytri) reported

    Super glad I’m not a @TELUS customer. I’ve been on hold for an hour and 18 minutes. The chat function (which I doubt I could use anyway) has timed me out 2x waiting for 13, 11 and 15 people to get their service. @TELUSsupport is this what you expect your customers 2 put up with?

  • terenzlaude 𝚙𝚎𝚎𝚝𝚊 (@terenzlaude) reported

    i think magaapply siguro ako as customer service rep sa telus, have to discern kasi ang goal ko talaga is work experience and a new life living maturely in my own terms and living independently

  • CryptoRamz1 CryptoRamz.eth (@CryptoRamz1) reported

    @TELUS a 1.5% credit card fee? So that means we’re paying 1.5% more on our current contract also! The contract that we signed isn’t respected at the end. I will fill a complaint with @CRTCeng

  • michaelbolton Michael Bolton (@michaelbolton) reported

    @Maaikees @TELUS @TELUSsupport That's a really good theory. Three things argue against it: 1) I believe that feature was disabled at the time of the incident; 2) The WiFi here seems to have been pretty robust. 3) Wi-Fi Assist (though disabled) shows only 209MB of data consumed.

  • dyountmusic Daniel Yount (@dyountmusic) reported

    Called into @TELUS to activate a new phone on their network here in Vancouver, waited 40 min to be connected to someone who immediately connected me to “tech support” which was 15 minutes of hold music and then 4 minutes of ringing before the call abruptly ended. So, not great.

  • nightmare5833 nightmare5833 (@nightmare5833) reported

    @TELUS hey telus. Currently having signal/connection issues in the winnipeg area. Is that area down? Please get back to me as soon as possible because i havent had connection on my phone for almost 3 hours now (currently using wifi)

  • flymilehighdude flyhighmiledude (@flymilehighdude) reported from Edmonton, Alberta

    @TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!