Telus Outage Report in Cochrane, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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Wi-fi (11%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near Cochrane, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Cochrane.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Phone | |
| Calgary |
TV | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@TELUSsupport @TELUS seriously your customer support/service leaves a lot to be desired. 😐 #herewegoagain
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ريان ✨🇸🇩
(@Ray_ann94) reported
from
Calgary, Alberta
Home wifi is soooooo slow today+. TELUS fix this! there’s 6 ppl home at all times now! 🥺😭
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Tamara Gimon
(@tgims16) reported
from
Calgary, Alberta
@TELUS @TELUSsupport I am very disappointed that after 6 weeks of trying to get home internet and multiple false promises that still there are no answers and no one can help. Cancelled... I guess now onto another provider.
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Srv
(@sauravarora) reported
from
Calgary, Alberta
@TELUSsupport Quick Question: How can I sign up for Telus email address. I'm a existing Telus customer.
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James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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Derek Otto Matzeg
(@OttoMatzeg) reported
from
Calgary, Alberta
Both Red Deer and Airdrie Telus mobility is down #Alberta
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Mel Morrison
(@bee101_01) reported
from
Calgary, Alberta
@telus #allconnected Sec 226, Row 4, Seat 8 “Dude I’m sorry I called you stupid, that’s ok! I’m sorry I farted in your helmet! BURNNN!!!! Hahaha”
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
We are back in action with no communication from @TELUS about their blackout; clearly there is a need for a change management personnel or team!
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Millie Hartviksen
(@millieah) reported
from
Calgary, Alberta
@TELUS is horrible. Our internet is down as is our Satellite TV. I keep calling and no one fixes them!!!!
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Brian
(@SWCalgaryGuy) reported
from
Calgary, Alberta
@CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus
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cm
(@Crackmacs) reported
from
Calgary, Alberta
The #TELUS network seems to be having issues in Calgary, for data.
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David Murray
(@david06243894) reported
from
Calgary, Alberta
You dam well know there is support, especially from Telus! Stop grand standing!
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@asadyyc @TELUS It’s just terrible
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Allan Herman
(@CVMINC) reported
from
Calgary, Alberta
Telus made a major blunder. They should write it off, retrain or fire incompetent staff and leave they guy alone. He had prepay in place, not his problem.
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Hugh
(@HmGinYYC) reported
from
Calgary, Alberta
@JessicaDaleWalk @CountFloyd2020 No to this. My healthcare records shall NOT be accessed by ANYONE without my signature or actual consent. That includes Telus, Babylon, the #UCPcorruption that spawned this horrible idea and any "third party". #ableg #abpoli #abhealth #ABdocs4patients
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Sleepless in YYC🇨🇦🇬🇧🇸🇦🇺🇸
(@kvlovely19) reported
from
Calgary, Alberta
So customers of Telus Mobility, widespread outage of contacting 911
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Trent Johnsen
(@trentjohnsen) reported
from
Calgary, Alberta
@DruhFarrell yes, all Canadians paying exorbitantly high monthly charges for mobile phone services, Internet access & TV to oligopoly provider @TELUS are so proud to have done our part in getting this monument to price-fixing & abusive customer service built. #yyc @CRTCHearings
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յσηαϯհαη
(@Jonleescholes) reported
from
Calgary, Alberta
I have to give a huge thanks to @TELUS My wife (and her kids) are now working from home. We have never reached our data limit never mind going over. A quick chat with a representative and now we have unlimited data for 2 years at no extra cost! #yyc #Telus
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
Oh it can back for 2 secs it appears it is down everywhere in Alberta! But no mention of this outtage on @TELUS website or call centre!
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Mike Lindsay
(@mlindsay65) reported
from
Calgary, Alberta
@TELUS your OpticTV app is terrible. I just rest my password using the link from the app and it still won’t log me in. Very un-user friendly.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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tamalama
(@tamalama67) reported
@dedrie77 @TELUS Ugh. That's not good business. I know the young man who came to our door was pretty adamant that exactly what happened with interruption of service and a mangled yard, wouldn't happen. I have a voice mail stating that someone is coming to fix it soon.
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@martiniexperience
(@martini68427538) reported
@KarlieMildraed @AB_EmergAlert Telus communications line cut so telus people wont be able tto contact emergency services if needed so this is rhe emergency as weather and smoke fires ect going on telus customers need to prepare back up
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Improjoe
(@Improjoe) reported
Gotta say I’m getting real tired of @TELUS calling me and offering me incredible offers, and then once I mention I’m already a customer with them the incredible deal is suddenly taken back. What kind of sick customer service is that? Don’t you have my phone number? @TELUSsupport
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mary ryder
(@MaryRyder013) reported
these harassing phone calls and spam messages from @telus need to stop! I don't give a damn about copper wire being replaced ... I live in a rental building and use Shaw, plus there's already an installed box for telus optic fiber - that I chose NOT to install #stopnagging
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UFA Co-operative
(@UFAcooperative) reported
Residents in the affected areas will not be able to access TELUS services including landlines, cellular devices, internet etc. AHS has advised that 911 will still function as emergency processes are in place.
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PD
(@woofminer) reported
@TELUS Your first bill isn't ready yet. We'll let you know by email and/or text when it's available Been that way for over six months ! Their working on it. Customer since the 70's
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tamalama
(@tamalama67) reported
@LisaSingerUBC @TELUSsupport @TELUS That's brutal. I can't imagine no phone with a baby in the house. The installation caused my neighbours landline to fail as well for a while and they missed several important calls relating to health care.
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Mamma Bear
(@islgalwrites) reported
@tamalama67 @TELUS And guess who @adriandix has assigned to help with the BC paramedic crisis?
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facepalm
(@leftynut) reported
@TELUSsupport @Larry69812557 BS, I’ve mention my ****** service many times over 7yrs and everytime @telus goes 🤷🏽, “We have you’re money, and where you gonna go? We’re a conglomerate monopoly with other ****** ‘cell service providers’ so our customers can ***’s”. #BringBackAGT
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Free Agent Kevin
(@sportsjunkie007) reported
@cspotweet @deanvince If you're a Telus customer, being able to reach anyone at any time is always a coin flip.