Telus Outage Report in Cochrane, Alberta
Why is my Telus service not working?
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Cochrane, Alberta
The most recent Telus outage reports came from the following cities: Cochrane.
| City | Problem Type | Report Time |
|---|---|---|
 Cochrane
|
Total Blackout | 7 days ago |
|
Cochrane
|
TV | 5 months ago |
|
Cochrane
|
Internet | 7 months ago |
|
Cochrane
|
Internet | 7 months ago |
|
Cochrane
|
Phone | 10 months ago |
|
Cochrane
|
TV | 11 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
-
Sarah Halprin (@sarahlhalprin) reported from Cochrane, Alberta@TELUSsupport hey telus! We're trying to get through to support, been on hold ages, we have had a tech out here a few times and still has not fixed the problem! Any idea what wait times are??
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Dom Custodio -x. 🇨🇦 (@FerrolEl) reported@TELUSsupport Your services suck! Over the last 3 months I’ve been rebooting my modem every second day. My home alarm from Telus was a mess this am. I deserve better service than this. It’s summer & if your technicians are working continuously I can only imagine the state in winter. #Telus
-
icicles! popcicles! test! (@Kenruszell) reported"speak with agent" after every prompt until a person picked up the phone and explained what had occurred. She was nice and asked why I had to create the service call as was I with my responses because, after all, it's not her fault Telus has grown into a bloated /5
-
Jonny Fazzani (@Jon2211) reported@TELUS totally finished with your useless Hub. I am on the 100gb plan. Haven't managed to use 100gb total in 2 years because the service is so bad. The only thing worse is the wait for customer service. I guess that way no one can complain
-
icicles! popcicles! test! (@Kenruszell) reportedWhy is escalation necessary? When my phone line was down with @telus, I had to escalate the situation by saying I was going to publish my story on social media before the phone co. would take real action. It's unknown if results would have been the same if I didn't escalate 1/2
-
YEG Wilde (@WildeWestHero) reported@maxfawcett ... tweeted on Max's iphone, using Rogers, Telus or Bell as his ISP, etc, etc,etc. Max, sir, we're ALL part of the problem. Actions, not your tweet, are the solution.
-
Neil Moffatt (@NeilMoffatt3) reported@calstampeders @CWardPhoto @jakemaier15 The sound system and ability to connect to Telus in this stadium is brutal!!! C-SECTION, Spend some money and treat these fans with some respect !!!!
-
Tanis Mabon (@MabonTanis) reported@TELUSsupport So 2 weeks without a phone is normal service from telus and not one follow up by anyone? I want a manager to contact me !! This is ridiculous. Having to find my own loaner phone and we are going on 2 weeks I will not be making any more payments for service I am not receiving
-
Jeff083 (@Jeff0832) reported@TELUS worst customer service ever. Your payment arrangement department is a complete joke. They don’t care about the customers that have been with the company for years. They are eating on the phone. They put you on mute when your trying to talk to them.
-
Alan Richardson (@arichardson_phi) reportedWorst job in the world? Maybe the @telus loyalty person who is only allowed to talk to you about your landline.
-
Larry Kozy (@LSKinYYC) reported@zephryus47 @TELUS He never was capable of accurately explaining the difference. I asked to be transferred to loyalty or I’d drop their “service”.