Telus

Telus Outage Report in Cochrane, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cochrane, Alberta 03/31/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Cochrane, Alberta

The most recent Telus outage reports came from the following cities: Calgary and Cochrane.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

  • RogerJBaker Roger Baker (@RogerJBaker) reported from Calgary, Alberta

    @fakeezzie I tried tethering but couldn’t get it to work. We have a box that allows for fail over service. I may need to get Telus in as a back up. I’m waiting for @SWCalgaryGuy to pull strings and get fibre to my house.

  • jonathanwhudson (Jon)ny Foozball (@jonathanwhudson) reported from Calgary, Alberta

    @sheldonjones83 @DanSportsFan34 I'm watching it through my Telus login right now.

  • Lisa_Beauchamp Lisa Beauchamp (@Lisa_Beauchamp) reported from Calgary, Alberta

    @TELUSsupport @TELUS Your tech support or lack thereof is horrendous! I cannot get through! No internet connection for over 24 hours!

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.

  • sarahlhalprin Sarah Halprin (@sarahlhalprin) reported from Cochrane, Alberta

    @TELUSsupport hey telus! We're trying to get through to support, been on hold ages, we have had a tech out here a few times and still has not fixed the problem! Any idea what wait times are??

  • SoulfulHarmony N. (@SoulfulHarmony) reported from Calgary, Alberta

    I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo

  • KBarrowcliff Kevin Barrowcliff (@🏡) (@KBarrowcliff) reported from Calgary, Alberta

    @CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..😡😡😡

  • jeterfan28 cara (@jeterfan28) reported from Calgary, Alberta

    Just want to say huge thanks to our @TELUS repair guy Mitchell. He came short notice to my house to fix our internet, tv, phone and booster. If anyone needs a good, friendly repair guy I’ll share his business card

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    I’m not sure which is more painful, a wasp sting on the lip or trying to access @Telus customer support. Why did we let these guys become a monopoly? #yyc #smallbusiness #terribleservice

  • drybones_33 ferhab (@drybones_33) reported from Calgary, Alberta

    Lost signal are your ******* kidding @telus

  • Making8 Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    @JayBeeGooner @TELUS Yep, 100 down difference max which is pathetic. @Bell says they won’t charge a premium until March 31st. If it’s not GBps it’s not really true 5G.

  • Aly_B_YYC Alyssa Berry (@Aly_B_YYC) reported from Calgary, Alberta

    Things must not be going well for @TELUS that they have to get ill informed “lifestyle” influencers to shill the Babylon app on IG. What a mess. Tax dollars should never support private business. Full stop.

  • MaxPincombe 🇨🇦”Magic” Max Pincombe🇨🇦 (@MaxPincombe) reported from Calgary, Alberta

    Well @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    @daddyandmadi @adolwyn But still a viable solution, and there's others. The point is the government didn't even try. Instead of focusing the blame (without reason no less) on teachers, focus on the solutions and the government who refused to even explore them. Hotels, Telus convention center, empty

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    Well I must admit, @TELUS has redeemed itself as my phone and internet provider. Could still offer easier access to customer service but all the other problems have finally been solved.

  • ve6dpa M.G. Duggan Tweeting Trucker🇨🇦 (@ve6dpa) reported from Calgary, Alberta

    @SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp

  • kimeaster Kim Easterbrook (@kimeaster) reported from Calgary, Alberta

    Anyone else having issues with @Telus ?? Every play in football it freezes Pissing us off

  • richardwfrank8 richard (@richardwfrank8) reported from Calgary, Alberta

    @TELUS wondering how there is always a wait for over an hour to get customer service on the phone...always! This is crazy!

  • Making8 Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    @Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jastien138 Jeannette B (@Jastien138) reported

    @TELUSsupport I can't get ahold of anyone at Telus to help me

  • shorttysmind YTTROHS (it/that) (@shorttysmind) reported

    @AreOhEssEyeEe @Rogers I "owe" Telus $13,000 and counting. I'm trying to see how far I can take it until I tell them Statute protects me. And I owe them zero. **** you Telus.

  • anarchodelphis Ms. Opossum on Mastodon: zeroes.ca/@anarchodelphis (@anarchodelphis) reported

    @KashPrime @farid__jalali When workers are being exploited, their lives are neither longer, happier, or healthier. When we're fighting "center-left" governments eg. #BCNDP against giving corporations like Telus control of healthcare provision, outcomes will only deteriorate. Technocracy does not help.

  • JCauce JCauce (@JCauce) reported

    @TELUSsupport @TELUS I've now been on hold for 1.5 hours waiting to tell you that my monthly bill is wrong. This is after I requested a callback, waited days, got called by a rep, and then hung up on. Terrible support.

  • colleentatum aladyinalberta (@colleentatum) reported

    @prairiecentrist I mean if we are going to point fingers lets point to big biz like oil companies & telus etc that raked in millions to billions in support payments … but thats bot good click bait is it canadain media?

  • bcwestmind 🇨🇦 Send more heavy weapons to Ukraine 🇺🇦 (@bcwestmind) reported

    @GicAriana Yet CCTV and CGTN, run by the CCP are on Optik TV by Telus. They air nothing about the protests in China. Do CBC CTV operate in China? No. Shut down CCTV CGTN in Canada.

  • Lanbonh Landon Hildebrand (@Lanbonh) reported

    8 hours on hold with @TELUSBusiness trying to fix a problem they can’t seem to fix. I loved working with @TELUS for the last 15+ years, but after waiting for the escalation team to call me back for several days now, can’t imagine they are capable of working with me much longer.

  • Jaydog74Huish jason m huish (@Jaydog74Huish) reported

    I’m worried about my rent and my landlord not listening to me and people in west lock feel sorry for me being a retard and Telus putting me on hold after trying to get rid of my services with them

  • nlsuperman709 NLsuperman709 🫐 (@nlsuperman709) reported

    @TELUS Why do I have to add a SECOND LINE to my existing account just to pay out a new phone? Little fella broke my phone today and I need a new phone. As Telus customer, it shouldn't cost me a fortune if all I want is a new second phone. 😐

  • Ani1u71 🇨🇦 Anilu  #EveryChildMatters 🧡 💛💙 (@Ani1u71) reported

    @sheldonbk @Bell_Business @TELUSBusiness I have a consumer account with Bell currently and have had one with Telus. I’ve been happy with both. I’ve never had a business account. Only one friend has had a Bell one and he wasn’t happy. Don’t know details.