Telus

Telus Outage Report in Athabasca, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Athabasca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Athabasca, Alberta 10/18/2025 01:15

October 18: Problems at Telus

Telus is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Athabasca, Alberta

Latest outage, problems and issue reports in Athabasca and nearby locations:

  • Swizzlerz 🇨🇦 🎮 Michael Borody 🎮 GT:Swizzlerz (@Swizzlerz) reported from Athabasca, Alberta

    Tommorow I get my second internet line so I will have @telus bonded 50 mbps down with around 10 mbps up :D I am waiting egerly

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lukin2006 𝑙𝑢𝑘𝑖𝑛2006 🇨🇦 ✭ #gohabsgo (@lukin2006) reported

    @TELUS worst customer service. Been waiting an hour. What a joke. I think it’s time to switch cell providers tomorrow.

  • Durhamgirl7 Durhamgirl (@Durhamgirl7) reported

    @CTVToronto Glad to be with Rogers Ignite. Changed from Bell due to their lousy service & attitude. Our friends had nothing but trouble with Telus & Cogeco

  • MikeAlfano3 Mike Alfano (@MikeAlfano3) reported

    @TELUSsupport Telus has always been reliable. The one day they choose to be down is when my son is supposed to text me to pick him up lol.

  • yumnerzz yumna (@yumnerzz) reported

    Facebook down, Telus down, yumna down 😩😩😩

  • deni_nancy Nancy Deni 🇨🇦 (@deni_nancy) reported

    @stephaniepiche @koodo @TELUS Very interesting considering Facebook and Instagram were down all day Monday. What is going on?

  • jordanhgreen Jordan H. Green (@jordanhgreen) reported

    TELUS is back online — at least my #iPhone12 is connected again to the #cell network in Toronto. I read comments about the #outage @TELUSsupport and was amazed people were threatening to leave TELUS after just five-minutes of “No Service.” Remember when NO ONE had a cell?

  • lukin2006 𝑙𝑢𝑘𝑖𝑛2006 🇨🇦 ✭ #gohabsgo (@lukin2006) reported

    @telus customer service sucks…what a joke…been trying for an hour to get a hold of someone…#telus #poorcustomerservice

  • goodgenessos 🍋🫐 (@goodgenessos) reported

    @TELUSsupport Who has better service, anyone know? @RogersBiz or @bell_support? Cause I’m absolutely leaving Telus.

  • StregaNessa bitter ness (@StregaNessa) reported from Toronto, Ontario

    If anyone tried to text me today, Telus was down and I didn't notice 🥲

  • zengarden17 J. Lam (@zengarden17) reported

    @TELUS is there an outage? I can't pick up messages.