Telus outages and service status in Athabasca, Alberta

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Athabasca, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Athabasca, Alberta

Latest outage, problems and issue reports in Athabasca and nearby locations:

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  🇨🇦 🎮 Michael Borody 🎮 GT:Swizzlerz (@Swizzlerz) reported 7 minutes ago from Athabasca, Alberta

  Tommorow I get my second internet line so I will have @telus bonded 50 mbps down with around 10 mbps up :D I am waiting egerly

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  K Gabeau (@KGabeau59) reported 2 minutes ago

  @mexicaninTO @TELUSsupport @telus we’ve spent 3 hours on the phone today, several hours the day before and more hours the day before that trying to get your customer service to honour the agreement made the first day. All they did was screw up all of our tv channels! Sick of this crap!

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  Del (@FullScopeWelds) reported 8 minutes ago

  @StockTrades_CA Hard emphasis on "target" Share count up, debt up capex up and revenues down?! One analyst said people didn't expect a bathroom sink quarter. Did telus hold back on sales? Telus international to zero. Some AI play 🔥

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  Tyler "Award Winning" Melnychuk (@looseleaf_ca) reported 11 minutes ago

  2026 and I'm waving my phone around to try and get a signal @TELUS Y'all know how to do mobile?

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  Trish Maisonville (@macidpm) reported 12 minutes ago

  They have a list of TELUS mobility clients. When they call me, they don't mention Rogers, only Telus and say "calling from telus, as a longtime customer we see that you ... " So these learning tools should be shared w those responsible for protecting my privacy at TELUS

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  @WeNeedAHero (@WheresOurHeroes) reported 12 minutes ago

  DEAR AT&T and TELUS, Are you paying attention? A company is only as good as it's service and attention to the most remote and poorest members of its service area. (I still say the same thing about unions too). When areas in SE Alaska don't have phone and internet their lives are highly at risk. It's not just about a drop in communications, gaming, streaming movies or social media. It's a drop in safety tools for these island dwellers too. Not to mention that with millions of tourists every year robbing the locals of bandwidth with high data traffic locals end up in last place as highpaying users for lack of competition. Ketchikan’s main internet (KPU fiber via the Canada route, plus cellular from providers like GCI/AT&T) has "finite capacity". When multiple cruise ships dock and thousands of tourists flood downtown with phones and devices, and that shared bandwidth gets congested—slowing speeds for everyone. When the service is down, many local busineses lose the use of POS machines (but still pay the rent to have them). Starlink solves this in several practical ways: -independant backup, -reliable pathways and -outage resilience. Starlink is already a tremendous service for the Alaska Marine Highway System which is a class 1 essential service for SE Alaska, whereby these ferries are often the only way form of transportation between island communities for so many of these remote residents. In this age of high technology, the current tools, even with their own redundancies, just don't offer enough protections. This isn't an advertisement nor do I get paid for mentioning Starlink. But I will post pricing for SE Alaska residents because these remote areas need options: As of August 2026, Starlink’s regular U.S. Residential pricing (which applies in Southeast Alaska) is: Residential 100 Mbps: $55/month Residential 200 Mbps: $85/month Residential MAX: $130/month New customers can download the Starlink mobile app and the sign up opens on the initial screen. Competition is a beautiful thing. Just saying...

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  Jason Zanatta (@JasonZanatta) reported 16 minutes ago

  @bcbluecon Even in Central Coquitlam at my business , y over y we pay more and y over year @telus service gets worse. Multiple dropped calls per week. Dead zones. Ridiculous given what we Canadians pay. Time of emergency I can’t imagine how bad it must be.

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  Schneids (@schneid93325644) reported 16 minutes ago

  Does not help when they spend over 8b over 14 years on companies in the Telus Health area will little to no synergy benefits. Ag biz is bad too I hear. Add massive sector headwinds (Elon)… not pretty. They also have to stop silly vanity RE projects.

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  ALPHA MALE! (@dingoboy70) reported 16 minutes ago

  Telus come get your equipment. This entire worst customer service experience has been going on now for a week. They cancelled our service when they were told not to? they had us on hold for over 2 hours & now this. This is the problem when a company has a monopoly

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  Mr.Retired Life. (@Kowalsk15796884) reported 17 minutes ago

  @Ayan604 @TELUS @TELUSsupport Telus sucks.

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  Marv Brown (@grizbro) reported 19 minutes ago

  @TELUSsupport thank you Telus for zero help on my technical issues. Almost 3 hours in hold. Talked to rep. He took my number in case of disconnection. Lost call no call back. I hate Telus. Looking for alternative. Internet, phone, tv. Telus hates customers.