Telus

Telus Outage Report in Athabasca, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Athabasca, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Athabasca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Athabasca, Alberta 11/20/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Athabasca, Alberta

Latest outage, problems and issue reports in Athabasca and nearby locations:

  • Swizzlerz 🇨🇦 🎮 Michael Borody 🎮 GT:Swizzlerz (@Swizzlerz) reported from Athabasca, Alberta

    Tommorow I get my second internet line so I will have @telus bonded 50 mbps down with around 10 mbps up :D I am waiting egerly

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • stineredman123 stineredman123@gmail.com (@stineredman123) reported

    @TELUSsupport Went camping in ON and was charged a $70 roaming fee due to there being a US tower across the lake - I had no idea my Roaming was on. I called Telus to ask for a credit, they refused. I can't believe they are making me pay the charge! Very bad customer service!

  • SpenTaku Spencer (@SpenTaku) reported

    My 2 year internet contract with Telus ended and now they're charging me $205 instead of $95.20 every month. How ******** did it double?!

  • VladimirSpookz 2pac Stunt Double (@VladimirSpookz) reported

    @TELUS @TELUSsupport your services are absolute garbage. I don’t understand how such a large company can have such ****** coverage in major cities. You got your last dollar outta me you swill merchants

  • training_rpm RPM Training (@training_rpm) reported

    How about the first question from the account manager at Telus is how is our service? Then I can say i had three calls that dropped in the Okanagan Valley, that connectivity was terrible all weekend. And maybe they could build more towers or something to make it better.@TELUS

  • ChrisTheDiehard Chris Kipfer (@ChrisTheDiehard) reported

    @TELUS This is absolutely trash, You don't guarantee any service either, so is this what you do to customers? Get them into a contract, cut service and when they complain you tell em to pay up and get fkd?

  • NugisAmanda Nugget (@NugisAmanda) reported

    @RogersHelps I'm not a riggers customer but i am an interac user, and i needed to make 3 different etransfers. What is Rogers gonna compensate me??? I rely on Telus, i have never had this experience with them, but they also don't make guarantees that they have the "most reliable service"

  • AboveTheRink AboveTheRink (@AboveTheRink) reported

    @kirst_alyssa @TELUS Gonna do it 'Pretty Woman' style? Walk in with your Shaw bag and say "you made a huge mistake!" ? (It's a slow day at work...)

  • kirst_alyssa Kirsten Alyssa 🪴🤍 (@kirst_alyssa) reported

    @mtoggel @TELUS Of course they’re going to give you a better deal as you are a new customer, they don’t care about existing customers. Unfortunate but it is what it is. They lost my service

  • GeeFunkGreg Greg H (@GeeFunkGreg) reported

    @kirst_alyssa @TELUS If you are with Telus and want to save a few bucks then you need to look into Koodo. You won't get super fast speeds but I don't find that to be a problem at all. Perhaps you live stream often and require 5G though? I changed 2 years ago - no problems.

  • RebelloRebecca Rebecca Rebello (@RebelloRebecca) reported

    @TELUSsupport I had a home security system installed in June. The technicians did a poor installation job and nobody has replied to the last two emails I've sent. The SECURITY system can not connect to the camera frequently. Can someone contact me? #Telus #CustomerService