Telus outages and service status in Lougheed, Alberta

Problems in the last 24 hours in Lougheed, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lougheed, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Lougheed, Alberta

Latest outage, problems and issue reports in Lougheed and nearby locations:

• 
  Pata (@PataSangster) reported 23 minutes ago from Lougheed, Alberta

  @Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryley (@RyleyKabyn) reported 5 minutes ago

  Is anyone else's Telus internet down? South Edmonton #yeg

• 
  Dennis Van Raalte (@dvanraalte) reported 5 minutes ago

  @TELUS @TELUSsupport How do I sign a contract with you for you to go and increase my rates after 8 months? Someone better reach out and correct this. Brutal service. @TELUSBusiness

• 
  Ten Zowie (@TenZowie) reported 8 minutes ago

  @JFN1971 @MichaelVSmith7 @MarkJCarney I’m a Telus customer so I’m not getting price hosed by your duopoly. I can see prices are your sole motivation. That’s not the case for everyone. Thanks for the chat; good luck to you.

• 
  Re Boot (@rebo0ot) reported 10 minutes ago

  @TELUS @reikokoyama79 I propose a new federal law. When phoning a customer service department, if you don’t get a live human answering within 5 minutes, a $50.00 will be given to the customer. And for each subsequent 5 minute wait, another $50.00. Maximum payout to customer $1000.00.

• 
  Jack Taylor (@Carol22Jack) reported 11 minutes ago

  @JustMeJamie64 Indian/Moroccan call and Service centres. All Shaw/Rogers. Other companies like Telus are all Philippino or south American. All from my experiences...

• 
  Ali Ma (@amalpro765) reported 16 minutes ago

  Who is in charge of Telus security? You are doing a terrible job at customer service !

• 
  DividendBoomer (@BoomerDivvies) reported 19 minutes ago

  @TELUS $T.TO I hate your company. Truly. Been a business customer for decades just to be treated like ****. Dealing with an issue, a serious mistake on YOUR part, has been gruelling and terrible. The incompetence from your side is inexcusable. Your departments don’t talk to each other leading me to coordinate everything. Hopefully I’ll be able to file a complaint against you with regulators. And you also have a cell tower on our site for which you’re currently asking for a lease extension. That’s gonna cost you big time.

• 
  Twitchy Humorist Grit (@TwitchyGrit) reported 19 minutes ago

  @TELUS @mmabrey1 No one is helping us, and no one is taking accountability. I work from home and have completely lost a full day of work because of this outage and your team’s conflicting information.

• 
  harry potter and the domestic assault allegations (@nikoncooldix) reported 23 minutes ago

  @DAKKADAKKA1 apple starts making their iphones in india and then everything gets leaked, crunchyroll uses telus security - which may be canadian but telus outsources all their customer service to india - and there's a huge crunchyroll data breach it's always ******* indians

• 
  Perucio (@MrPerucio) reported 24 minutes ago

  @BoomerDivvies @TELUS Telus has dropped the ball big time over the last decade. They have zero interest in regards to customer retention and loyalty - very unfortunate