Telus

Telus Outage Report in Lougheed, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lougheed, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lougheed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lougheed, Alberta 12/26/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Lougheed, Alberta

Latest outage, problems and issue reports in Lougheed and nearby locations:

  • PataSangster Pata (@PataSangster) reported from Lougheed, Alberta

    @Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rock_chick Rock_Chick (@rock_chick) reported

    @shenif @TELUS @TELUSsupport 4 hrs? I waited 24 hrs for them to get back to me. I’ve waited another 24+ hrs for the promised callback. I wish I only had to wait 4 hrs. Glad you got your issue fixed eventually.

  • LindySmithMD Please protect others #StayHomeWhenSick #WearAMask (@LindySmithMD) reported

    Now, the physicians involved had likely trusted that Telus Babylon had done their due diligence. It's important that folks see where the problem here lies.

  • Twinsport B Lees (@Twinsport) reported

    @TELUSsupport Just hooked up @telus Friday can't get a human being on the phone to help us. Chatbot says can call me Tuesday. Back to Shaw I guess come get your stuff

  • cbjerrisgaard Chris Bjerrisgaard (@cbjerrisgaard) reported

    Hey @TELUS @TELUSsupport - I just had the worst install experience I could imagine. I have a half-installed security system that doesn't work and your guy just left after pissing and moaning the entire time, telling me he "had to get to another job and good luck."

  • AnujVij11 Anuj Vij (@AnujVij11) reported

    Dear @TELUS @TELUSsupport Not having a call back option and making customers wait on hold for hours is the reason people leave . Instead of spending money on false ads touting your great customer service it may be better to invest in upgrading your customer support options.

  • readingtheclues Reading the Clues (@readingtheclues) reported

    @1KristieJ It was picked up Telus Presents, which is only available in BC and Alberta? What the heck. So strange. I had never even heard of it before.

  • NeilGroom1 Neil (@NeilGroom1) reported

    @Igor_LarionovII I'm 26 and I have cable solely because of blackout restrictions! (Plus Telus threw in a 4k tv as incentive to get the cable lol)

  • Skreedles Skreedles (@Skreedles) reported

    Apparently @TELUS doesn’t care if you’ve been a customer for over a decade. They would rather place you on multiple 60+ min holds then not call you back, and send you to multiple locations across the city rather than fixing a problem. #Telus #WhatsCustomerService

  • CountryMusicEmo EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    Yeah @TELUS @TELUSsupport says "Sign up for Fiber and your bill won't change" What bullshit ! I will never understand why Canadian do not demand better services for their companies ! @CRTCeng

  • lenesinferno lil sleepy *domestic* ♡ (@lenesinferno) reported

    @ShawInfo People in Hope BC haven’t had internet all week. We appreciate the donations- any word as to when our service will be back? Telus is offering incentives to switch over and your sales rep actually called me to renew my loyalty plan when I had no internet 😣