Telus

Telus Outage Report in Lougheed, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lougheed, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lougheed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lougheed, Alberta 01/28/2026 21:40

January 28: Problems at Telus

Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lougheed, Alberta

Latest outage, problems and issue reports in Lougheed and nearby locations:

  • PataSangster Pata (@PataSangster) reported from Lougheed, Alberta

    @Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielleFinnig3 Danielle Finnigan (@DanielleFinnig3) reported

    @jjhorgan John, There are NO doctors on Salt Spring Island! The ones we do have REFUSE to take waiting lists! It makes no sense to have a Telus doctor phone call, go pick up my prescription and then wait in EMERGENCY at the one and only hospital for a Dr., to administer my prescription!

  • Brittanirussel8 Brattani (@Brittanirussel8) reported

    @BradleyVis Nope. My bill literally went from $50 15 years ago to $200+ monthly ! I said good bye Telus ! With shaw now. Pay $50 for two phones 👏🏻👏🏻 better service

  • nashman00769 Nashman00769 (@nashman00769) reported

    @DanAlbas Mines gone up with TELUS here in Alberta. It hasn't gone down one bit. More lies from the PM. Nothing that comes from this government is the truth.

  • Barindo6 Barindo (@Barindo6) reported

    @TELUSsupport Today I called Telus customer support to resolve a billing issue. I talked with two representatives in Toronto and was shocked with customer service representatives arrogance. They demonstrated that they do not care for customer service. It is time to find another provider!

  • fender250 Sean (@fender250) reported

    @TELUSsupport Home phone/internet/TV all down at my house this morning. Tried to report the outage on the Telus website but the chat is down too. What gives?

  • JaffeKaali Kaali Jaffe (@JaffeKaali) reported

    @Mintmobile Canadian here. Telus charges me $9 a day to use my phone in the states. I got a free e-sim online with mint and a 3 month plan for $45. Unlimited texting, calling within US and to 🇨🇦 & 🇲🇽, unlimited data while I’m in the states. Great service everywhere I’ve gone in the US.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @CompBureau Having said that, despite the misleading “unlimited” claim, it is very compelling to see the “bundle” reduce the price from the “incumbent” pricing of $85 down to $25 for 25GB. And if someone moves from Shaw to Telus for wireline, their mobile price will go way up.

  • YesThisIsMerp Minuit the Zoroark (@YesThisIsMerp) reported

    @apoxon It's their infrastructure in some areas. The technicians are right in saying that there isn't anything ~they~ can do about it, but telus needs to upgrade their ****(node?) in that area that they service users in the area with.

  • gordonmcdowell gordonmcdowell (@gordonmcdowell) reported

    Backing up 40TB to 2 cloud services... so 80TB upload. Looking at Telus Pure Fibre 1.5 Gigabit... exactly same 940 Mbps upload limit as their (1.0) Gigabit service (which we use). That is unexpected... thought Fiber speeds are always symmetrical?

  • RyanIChisholm Ryan Chisholm (@RyanIChisholm) reported

    @TELUSsupport @TELUS I don’t have patience for how bad the new PikTV Apple TV app is to use. Infuriating.