Telus

Telus Outage Report in Lougheed, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lougheed, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lougheed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lougheed, Alberta 02/03/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Lougheed, Alberta

Latest outage, problems and issue reports in Lougheed and nearby locations:

  • PataSangster Pata (@PataSangster) reported from Lougheed, Alberta

    @Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lesleyrosiak Lesley Rosiak (@lesleyrosiak) reported

    @TELUSsupport Just called that number. Seems like they just deal with Telus Mobility. Didn't seem to have any options for dealing with Telus Optik issues. Really not user friendly at all.

  • surim0n Saurabh Suri (@surim0n) reported

    @TELUSsupport A tale of how much care goes into TELUS' customer support. December 25 - Port my bell account into TELUS. SLA is promised at 1-2 hours. A few hours go by and my ported number shows up on MYTELUS but when I call/text my contacts, my new/temp number is displaying.

  • WKguy NGF (@WKguy) reported

    @SAndersonshpk @UbakaOgbogu Is it true that virtually all TELUS employees are contract workers, which results in little incentive to provide service - compared to Shaw, regardless of quality service, who at least are hired employees?

  • UbakaOgbogu Dr. Ubaka Ogbogu (@UbakaOgbogu) reported

    Telus technician: I prefer not to lie to you. Me: Uhn? Why is that a preference? Still no further than I was after the service call. Time to call Shaw.

  • smileytlc tlcsmiles (@smileytlc) reported

    @Crackmacs We had Shaw internet for years - but weren't getting the speeds we pay for, and horrid customer service. Telus Optik not in our neighborhood yet. Tried Teksavvy - awful. Now on Lightspeed - so far so good! good speeds, fair-ish service (So far).

  • do_da_day JD (@do_da_day) reported

    Had an issue that has been bothering me that should’ve been a simple fix. I contacted @TELUSsupport and for the first time they failed miserably. I can no longer refer other people to @TELUS as a result.

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    @albertarebel1 I totally think that's xplornet. And then Telus hubs. I legit had dial up speeds with both, and they did nothing to fix it. At least CCI answers their phones!

  • Massonite Adam (@Massonite) reported

    @Crackmacs I switched from Shaw to Telus because they wanted to double my price, and the stability of the internet was terrible. And my WWE Network sometimes looked like I was watching it on a satellite dish during a thunderstorm.

  • surim0n Saurabh Suri (@surim0n) reported

    December 29th - 12PM EST. Call into TELUS. They answer. Thank god. Get transferred around a few times, each time describing my problem. Each department tells me to restart my phone and it will work. This does not work.

  • gregormanc Gregory (@gregormanc) reported

    @dobradors @UbakaOgbogu Shaws model upgrades are always an improvement, so far. The only Telus product in my house was forced upon me when they (Telus) bought the company that provides the service.