Telus Outage Report in Abbotsford, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Abbotsford come from postal codes V2S and V2T.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Abbotsford, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Abbotsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Telus
Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (57%)
-
Phone (18%)
-
Wi-fi (12%)
-
TV (6%)
-
Total Blackout (4%)
-
E-mail (3%)
Live Outage Map Near Abbotsford, British Columbia
The most recent Telus outage reports came from the following cities: Abbotsford.
| City | Problem Type | Report Time |
|---|---|---|
 Abbotsford |
Total Blackout | |
| Abbotsford |
Phone | |
| Abbotsford |
Total Blackout | |
| Abbotsford |
Phone | |
| Abbotsford |
TV | |
| Aberdeen |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Abbotsford, British Columbia
Latest outage, problems and issue reports in Abbotsford and nearby locations:
-
Willis Turner CAE 🛫
(@willisturner) reported
from
Abbotsford, British Columbia
Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
-
Joe Pratap
(@Joepratap) reported
from
Abbotsford, British Columbia
@zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.
-
ModernMama Vancouver
(@ModernMamaVan) reported
from
Abbotsford, British Columbia
@AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!
-
ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
@TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩
-
🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.
-
Wayne O
(@WaynesPlanet) reported
from
Abbotsford, British Columbia
.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service
-
Jillian Casselman
(@JillCasselman1) reported
from
Abbotsford, British Columbia
@telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?
-
🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract
-
💙LaLaNucks💚
(@LaLaVirtanen18) reported
from
Abbotsford, British Columbia
Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!
-
kayge
(@sparklehorss) reported
from
Abbotsford, British Columbia
@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
-
Vitamin B12
(@VitaB_12) reported
from
Mission, British Columbia
BC/Canada people! How do you feel about @TELUS ? Im sick of @Bell treating me like **** after so many years and am looking to switch in the next week or two!
-
ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.
-
James Inglis
(@JRI_Media) reported
from
Abbotsford, British Columbia
Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
sirHermitCronefromHHT
(@Ashleychasesno1) reported
Now for the fun part returning the damn phone to get the rebate. 1st I was told to return it to Canada Post then they go "oh no you have to take it to an UPS office' then I was told I could take it to Telus store & drop it off but that was all wrong information. 5/
-
Troyliss dot net—“It’s dot com!”
(@Troyliss) reported
@wordsmythical The issue isn’t how Alberta Health is paying out—physicians are all already private businesses—but that they’re paying out to a publicly-traded company. Doctors have to run their businesses according to their professional standards. TELUS focuses on solely on shareholder value.
-
Yannick Wolfe
(@Trickster_qc) reported
@Jaime_Rivera That HTC Touch was pretty bad! I had that exact same one from your Telus and let me tell you it wasn't great at anything
-
🇨🇦 Barb aka Kelownagurl 🇺🇦🌻😷💉
(@kelownagurl) reported
@L82be Yep, I did read that. But I still don't see how it's privatized. In a privatized system, individuals pay extra for a service. In this, they don't. Telus is providing the technology and get paid for it, yes. But I would assume any doctor using technology will be paying for it?
-
Farmer J
(@jasontkachuk) reported
My telus voip phone was so bad it's still getting spam calls 5 days after it lost it's phone number. The real calls go to the new cell phone number as they should.
-
Susan
(@susejung) reported
@TELUSsupport Is anyone having poor TELUS customer support. Was told that TELUS would phone me on Tuesday night re: billing issue. Nothing. Then was told to expect a call tonight. Nothing. 😠
-
#JustGoBrandeau👈
(@tomlinsonnadl) reported
@star2assassin @newfylore @TristinHopper I've used Telus Health four times in Ontario and haven't paid a penny to use it. And when I needed to see a dermatologist I was referred to a busy one who saw me within 10 days. Not too pretty bad, I'm thinkin'.
-
sirHermitCronefromHHT
(@Ashleychasesno1) reported
He was willing to drop it off at a UPS by his place for me. Telus does have good customer service but I'm done learning new devices, new everything & jumping through hoops. I'm just tired of it. I just wanted my rebate because an unexpected charge showed up on my bill 7/
-
Carlos Chias
(@carloschias) reported
If you ever get internet service with @TELUS make sure you’re never moving anywhere else, as having the service address changed, seems to be a very complex, time consuming, and hit-or-miss process. This is my 6th call to CS after god knows what happened to my acct when I moved.
-
MotoChefMike
(@GuyOn2Wheelz) reported
@TimNorthVan @CathM_Johnson I have a good stream finally but yeah all is Telus blacked out sportsnet ****!