Telus Outage Report in Abbotsford, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Abbotsford come from postal codes V2T and V2S.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Abbotsford, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Abbotsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 20: Problems at Telus
Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Abbotsford, British Columbia
The most recent Telus outage reports came from the following cities: Abbotsford.
| City | Problem Type | Report Time |
|---|---|---|
 Abbotsford |
Phone | |
| Abbotsford |
Total Blackout | |
| Abbotsford |
Phone | |
| Abbotsford |
Total Blackout | |
| Abbotsford |
Phone | |
| Abbotsford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Abbotsford, British Columbia
Latest outage, problems and issue reports in Abbotsford and nearby locations:
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ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
@TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩
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Wayne O
(@WaynesPlanet) reported
from
Abbotsford, British Columbia
.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract
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💙LaLaNucks💚
(@LaLaVirtanen18) reported
from
Abbotsford, British Columbia
Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.
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kayge
(@sparklehorss) reported
from
Abbotsford, British Columbia
@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
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Willis Turner CAE 🛫
(@willisturner) reported
from
Abbotsford, British Columbia
Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
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ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.
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Joe Pratap
(@Joepratap) reported
from
Abbotsford, British Columbia
@zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Wood
(@funnyonceaday) reported
Rogers customer for 7 years. Not once did they try to give me a better deal, waive a charge for data overage, or improve my service in any way. I'm not expecting better from Telus; but Rogers offering a better deal after I've left is a slam-dunk that they can suck eggs forever.
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R Francis
(@rfran17) reported
@TELUSsupport I am utterly disappointed with your service. Was supposed to receive my internet/tv 3 days ago after my move but apparently Telus didn't catch the issues 2 weeks ago when I booked the appt! And after countless calls there is NO PROGRESS & more delays 😠
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elatixlol
(@Elatix_) reported
@LucidCookie @EuroXBL wtf is a telus
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Paul
(@Paul05053660) reported
@Jennife60434825 @edmontonjournal @TELUS Sounds like poor planning on your part. You need the government to do everything for you?
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Steve Beers
(@wilbersauce) reported
@RickKackis Are you on Telus or Shaw? I’m in Nw Calgary on Shaw with blue curve 300 and never had a problem. I just use the router with the modem.
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ThemastFoodist
(@TheMastFoodist) reported
@TELUS @TELUSsupport today is their day ur internet is down with no ETA and no info of what's gone wrong, it's Monday my wife n I work from home we both have lost a day's because there's no internet, it's unacceptable for downtown Calgary area
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Pam Sharpe
(@pammer78) reported
@dinnerwithjulie @TELUS It is completely ridiculous. I think the problem lies with CRTC allowing the big companies to have such a monopoly. They can do whatever they want because we really have so little choice in Canada
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Tyson Moore
(@tysmo) reported
@JustinEss1 @jfmezei Canada's™ Fastest™ Mobile™ Network™, except for that weird period when Telus was on top, then it was Canada's™ Best™ Mobile™ Network™.
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Gord Bailey
(@gordbailey) reported
@dinnerwithjulie @TELUS It’s convenient for them, and their systems—not for the customer…
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🇨🇦LD Mac Fully Vaxxed 🦋Ben Solo Lives🦋
(@LauraU2girl) reported
@dinnerwithjulie @TELUS Want to talk internet and tv, too? 7 straight days without Telus internet, tv and landline. Cell is Bell but I was down to 30 min talk time as emergency back-up for those 7 days. I think I spoke and "chatted"with 16 CS people over the 7 days. Save us @Mintmobile