Telus Outage Report in Abbotsford, British Columbia
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The latest reports from users having issues in Abbotsford come from postal codes V2S and V2T.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Abbotsford, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Abbotsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Live Outage Map Near Abbotsford, British Columbia
The most recent Telus outage reports came from the following cities: Abbotsford.
| City | Problem Type | Report Time |
|---|---|---|
 Abbotsford |
Phone | |
| Abbotsford |
Internet | |
| Abbotsford |
Internet | |
| Abbotsford |
TV | |
| Abbotsford |
Phone | |
| Abbotsford |
Total Blackout |
Community Discussion
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Telus Issues Reports Near Abbotsford, British Columbia
Latest outage, problems and issue reports in Abbotsford and nearby locations:
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💙LaLaNucks💚
(@LaLaVirtanen18) reported
from
Abbotsford, British Columbia
Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!
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kayge
(@sparklehorss) reported
from
Abbotsford, British Columbia
@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
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Joe Pratap
(@Joepratap) reported
from
Abbotsford, British Columbia
@zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.
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ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract
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ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
@TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩
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Willis Turner CAE 🛫
(@willisturner) reported
from
Abbotsford, British Columbia
Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
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Wayne O
(@WaynesPlanet) reported
from
Abbotsford, British Columbia
.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Marci Girling McPeak
(@mingo59) reported
@TELUSsupport I ordered my new Telus service online, states $45 activation fee waived. I got told by chat support this isn’t so … who’s in the right?
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Tapan Gujjar
(@TjTapan) reported
@TELUSsupport @TELUS it has been over an hour on the phone. I am not able to reach any representative. This is not ideal service. :(
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D e W y
(@C_Dewar85) reported
@TELUS we are told if we have crave we’ll get Friends Reunion. Well I got crave but then had to pay $20 for HBO! For one show. Wtf. I want that back
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Newman Scott Hunter
(@nshunter) reported
@kaplanmyrth @doctorow Was a super long time @TekSavvyBuzz customer, only recently switched to Telus VERY reluctantly when we moved to an area with Fibre and Tek didn’t have access. Even the corps being forced to lease copper provide crap last mile service to tek customers and its shameful.
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JustWatchMe
(@JustWatchMe14) reported
@David_Moscrop PM @JustinTrudeau @s_guilbeault you must TEAR DOWN CRTC. An organization that was meant to protect consumers is protecting profits of a Canadian telecom monopoly. Why is a former VP of Telus the head of CRTC??? A man who telecom lobbyists can buy with a wink!!!
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Jenn
(@Darkangel75) reported
@Teach_Laidlaw 👍🏼 so frustrating. I've had those spoofed numbers call me and mine has been used. Seems to be much better now. Not sure what Telus has done, but it seems to be working. As an added bonus, I haven't really had any serious outages either and often have a better signal.
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Shirley Y
(@shirleyyeung) reported
@TELUSsupport 1/ May 26 around 1345 - had no internet. Unplugged the router, no luck. Called Telus, they said no outage, did some troubleshooting, conclusion was router is failing. Agent was able to book a technician to drop off a new router for May 27 9 to 11am.
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jeremy
(@NNebuula) reported
talking to telus (provider) customer services about my internet and they said i have fiber😭. i call 🧢
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Bryan
(@ThatBryanDavies) reported
@StarlinkPage I’m on the waitlist and I’m hoping to be fast tracked, our local work from home rules during the pandemic have resulted in unusable internet for the last year. My current speeds top out at 3mbps down and 0.5mbps up. Telus is the only option and they don’t care.
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Renato Gandia 🇵🇭🇨🇦🏳️🌈
(@RenatoGandia) reported
from
Edmonton, Alberta
Really excited about moving back to Calgary, but @Telus is making it difficult. Why did you cancel our connection appointment tomorrow that we scheduled weeks ago and you don’t give explanation? Or provide acceptable solutions?