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Telus

Telus Outage Report in Abbotsford, British Columbia

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Abbotsford come from postal codes V2T and V2S .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Abbotsford, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Abbotsford, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Abbotsford, British Columbia

The most recent Telus outage reports came from the following cities: Abbotsford.

CityProblem TypeReport Time
Abbotsford Internet 23 hours ago
Abbotsford Phone 18 days ago
Abbotsford Internet 28 days ago
Abbotsford Internet 28 days ago
Abbotsford TV 3 months ago
Abbotsford Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Abbotsford, British Columbia

Latest outage, problems and issue reports in Abbotsford and nearby locations:

  • sparklehorss
    kayge (@sparklehorss) reported from Abbotsford, British Columbia

    @TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons

  • ModernMamaFV
    ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British Columbia

    @TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen πŸ’©

  • ModernMamaFV
    ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British Columbia

    My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.

  • WaynesPlanet
    Wayne O (@WaynesPlanet) reported from Abbotsford, British Columbia

    .@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service

  • JRI_Media
    James Inglis (@JRI_Media) reported from Abbotsford, British Columbia

    Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.

  • itsjim84
    🚴 Jim β“‹ (@itsjim84) reported from Abbotsford, British Columbia

    @pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract

  • ModernMamaVan
    ModernMama Vancouver (@ModernMamaVan) reported from Abbotsford, British Columbia

    @AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!

  • LaLaVirtanen18
    πŸ’™LaLaNucksπŸ’š (@LaLaVirtanen18) reported from Abbotsford, British Columbia

    Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!

  • willisturner
    Willis Turner CAE πŸ›« (@willisturner) reported from Abbotsford, British Columbia

    Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko πŸ˜€

  • Joepratap
    Joe Pratap (@Joepratap) reported from Abbotsford, British Columbia

    @zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.

  • itsjim84
    🚴 Jim β“‹ (@itsjim84) reported from Abbotsford, British Columbia

    @Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Becky_is_fantas
    Becky W (@Becky_is_fantas) reported

    @Telus is down from Sudbury to Windsor. Meanwhile @TELUSsupport said there's no outages πŸ™„ Anytime TELUS is having an outage, nothing is reported by the company! And it happens at least once every 2 months! What's going on @TELUS ?? TELL US!!!

  • synthiat
    Synthia T. (@synthiat) reported

    Looks like TELUS' network is down, which is also affecting Public Mobile.

  • jmatteis_ca
    Joel Matteis (@jmatteis_ca) reported

    @TELUSsupport @coffeeandvinyl In Chatham, NO SERVICE! Get it together, Telus service is not what it used to be!

  • pixelpearlfect
    π˜˜π˜ π˜” π˜—π˜Œπ˜ˆπ˜™π˜“ πŸ•―πŸ’Ώ (@pixelpearlfect) reported

    Did @TELUS have an outage ??? Why I have no service @TELUSsupport

  • jennifertchan
    Jennifer Taylor Chan (@jennifertchan) reported

    Is anyone else having cell phone coverage issues with Telus? Not like lawyers have important calls or anything..

  • th3realari
    ari (@th3realari) reported

    @TELUS @TELUSHealth @NiagaraReach i’m out here with no service smh😐

  • RadishDoodles
    Radish the Gremlin (@RadishDoodles) reported

    is telus down for everyone?

  • filipcabrilo
    filip (@filipcabrilo) reported

    telus is down, not like i had hoes blowin up my phone anyway πŸ˜”

  • deathofsamson
    RunitBackRogie (@deathofsamson) reported

    @TELUS is down, it was my fault I took a zoom call on my phone

  • RachelCross13
    Rachel Cross (@RachelCross13) reported

    Hey @TELUS @TELUSsupport The network is down. I can't make or receive calls and/or messages. Please fix this ASAP! Its not just my phone either..