Telus outages and service status in Abbotsford, British Columbia
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- Telus generated 0 outage signals in the last 24 hours around Abbotsford, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Abbotsford come from postal codes V2T .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Abbotsford, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Abbotsford, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Abbotsford, British Columbia
The most recent Telus outage reports came from the following cities: Aberdeen, and Abbotsford.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 28 days ago |
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Internet | 29 days ago |
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Phone | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
Community Discussion
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Telus Issues Reports Near Abbotsford, British Columbia
Latest outage, problems and issue reports in Abbotsford and nearby locations:
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James Inglis (@JRI_Media) reported from Abbotsford, British ColumbiaDay 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.
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🚴 Jim Ⓥ (@itsjim84) reported from Abbotsford, British Columbia@pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract
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Vitamin B12 (@VitaB_12) reported from Mission, British ColumbiaBC/Canada people! How do you feel about @TELUS ? Im sick of @Bell treating me like **** after so many years and am looking to switch in the next week or two!
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ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British Columbia@TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩
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💙LaLaNucks💚 (@LaLaVirtanen18) reported from Abbotsford, British ColumbiaAlrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!
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Joe Pratap (@Joepratap) reported from Abbotsford, British Columbia@zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.
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Wayne O (@WaynesPlanet) reported from Abbotsford, British Columbia.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service
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🚴 Jim Ⓥ (@itsjim84) reported from Abbotsford, British Columbia@Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.
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Cameron Wilson (@CameronBWilson) reported from Abbotsford, British Columbia@TELUSsupport having to unplug the PVR multiple times a day for the last month is terrible. Tech support(20+ calls) hasn’t worked nor has in home(8 tech visits) either. #wearedone #canceltelus @TELUS
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Jillian Casselman (@JillCasselman1) reported from Abbotsford, British Columbia@telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?
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kayge (@sparklehorss) reported from Abbotsford, British Columbia@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
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Willis Turner CAE 🛫 (@willisturner) reported from Abbotsford, British ColumbiaSpent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
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ModernMama Vancouver (@ModernMamaVan) reported from Abbotsford, British Columbia@AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!
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ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British ColumbiaMy 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Diamond Hands (@4DiamondHands) reported@TELUS can you please put out updates for those affected in northern bc by the internet outage?
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JT (@8jerry8jerry8) reported@TELUS @TELUSsupport Day 2. 8 broken callbacks. My 15yo stranded in Miami due to @Koodo botched port. Billing errors. Wasted store trip on false promise. Jordan M., Management Escalations Team, didn't call back as promised. I need someone with authority to call me tonight. JT
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Greg Hadubiak (@BreakPointca) reported@TELUS what is with service outage in Magrath neighborhood of Edmonton?
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John Doe (@JohnDoe20782787) reported@SzaboSzivi @MelissaLMRogers The irony is people here will support bell/telus even though Roger’s was majority Canadian employees.. even their call centres. But as long as that person is saving a buck it’s worth it
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Jose Putanero 🇨🇦 (@JPutanero) reported@JakeLandauTO I got a call from a customer service agent (not Telus) today. His accent was so thick that I had a lot of difficulty understanding what specifically it was that he wanted to talk about. An AI that could make him more intelligible would be good for me, him and his employer.
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Big Johnson (@bigjohnson9111) reported@vesperdigital Vesper, actual question here, if this prescribing App or program failed how is it that telus has a full prescription renewal service attached to my pharmacy, is it related and if so who paid for it?
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Stuart Taylor (@LuckyStuey) reported@Steved24661 I'm already a shareholder via my Telus retirement investments - that's good money down the drain right there and people think Telus won't be able to keep up its dividend payments because of bad business decisions!
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Ichnos Maris (@ichnosmaris) reportedDealing with @premium is like dealing with Customer Service from @TELUS and @Bell - useless.
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Zeno1 (@JZDialektic75) reported@globeandmail Telus should just **** off in general
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terry l. (@dubsndoo) reportedStreaming services that offer more programming for as little as $10/mo. vs $100/mo. for a cable tv corporation with lousy programming and ****** service. Put Rogers, Telus and Bell into bankruptcy Canada, you’ll thank me later.