Telus outages and service status in Abbotsford, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Abbotsford, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Abbotsford, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Abbotsford, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 1: Problems at Telus
Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Abbotsford, British Columbia
The most recent Telus outage reports came from the following cities: Aberdeen, and Abbotsford.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdeen
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Phone | 2 months ago |
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Abbotsford
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Internet | 2 months ago |
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Abbotsford
|
Phone | 2 months ago |
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Abbotsford
|
Internet | 3 months ago |
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Abbotsford
|
Internet | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Abbotsford, British Columbia
Latest outage, problems and issue reports in Abbotsford and nearby locations:
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Vitamin B12 (@VitaB_12) reported from Mission, British ColumbiaBC/Canada people! How do you feel about @TELUS ? Im sick of @Bell treating me like **** after so many years and am looking to switch in the next week or two!
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Wayne O (@WaynesPlanet) reported from Abbotsford, British Columbia.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service
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ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British Columbia@TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩
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Willis Turner CAE 🛫 (@willisturner) reported from Abbotsford, British ColumbiaSpent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
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kayge (@sparklehorss) reported from Abbotsford, British Columbia@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
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ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British ColumbiaMy 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.
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🚴 Jim Ⓥ (@itsjim84) reported from Abbotsford, British Columbia@Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.
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Jillian Casselman (@JillCasselman1) reported from Abbotsford, British Columbia@telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?
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James Inglis (@JRI_Media) reported from Abbotsford, British ColumbiaDay 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.
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🚴 Jim Ⓥ (@itsjim84) reported from Abbotsford, British Columbia@pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract
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ModernMama Vancouver (@ModernMamaVan) reported from Abbotsford, British Columbia@AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!
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Joe Pratap (@Joepratap) reported from Abbotsford, British Columbia@zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.
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💙LaLaNucks💚 (@LaLaVirtanen18) reported from Abbotsford, British ColumbiaAlrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!
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Cameron Wilson (@CameronBWilson) reported from Abbotsford, British Columbia@TELUSsupport having to unplug the PVR multiple times a day for the last month is terrible. Tech support(20+ calls) hasn’t worked nor has in home(8 tech visits) either. #wearedone #canceltelus @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lincoln Ho | Yegventures | 何令恒 🇻🇦🇨🇦🇭🇰 (@yegventures) reported@Social_Moi @TELUSsupport If you have home issues, call 310-MYTV. For mobility issues, dial 611 from a TELUS cell phone. If you want a guaranteed Canadian agent, use the French options as you'll get an agent in Montreal (home service agents work there too).
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jim (@rkymtnhi78) reported@MelissaLMRogers @TELUSsupport I pay 60/month for 100gb from Telus. Call them and tell them you’ll cancel
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Shahrooz Fermani 🇨🇦 (@SFermani1996) reported@MelissaLMRogers @TELUSsupport Stop paying your wireless service towards the big three (Rogers, Bell, Telus) They overcharge, and they also have the right to increase their subscription prices at anytime. I am paying $50 a month to Freedom Mobile for Unlimited Canada-US Talk, Text, with Bonus Data applied.
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conner petrie (@connerrpetrie) reported@TELUS @Bell Before you guys spend millions of dollars building AI datacenters in Kamloops and stealing all our water can you fix the horrible reception around town first? Can't even make or take a phone call in half the city but yes lets build AI datacenters 💁🏻
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Dr Bud Prizeman (@RobertMutis1) reported@jodyvance @TELUS It’s crappy equipment. The digital boxes are total junk. We’ve had to replace ours twice due to a variety of issues.
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Jeremy (@JDHXRP) reported@MelissaLMRogers @TELUSsupport **** Telus. I was with them for 20 yrs. Finally switched to Fido. Cheaper bill
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Paula the swiftie mom🩷.TAYRONTON5 (@irishdancergirl) reportedWhy is it so hard to speak to a human at @TELUS @TELUSsupport . How does a business not have a customer support phone number listed on their website . So frustrated . Just want to cancel my services now. So annoyed !!!!
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j9 (@JanineWils60777) reported@TELUS I will never support you. Piss off with your data centre's.
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MedHatRingCrew (@MedHatCrew1) reportedReally frustrating when @TELUSsupport @TELUS can’t give you a straight answer. “Services are possible down in your areas as Barhead Alberta is having an outage. You will get daily texts. Don’t fall back.” Don’t call back so just take my money but don’t call and ask why
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Ani V - 🇨🇦 (@aevlive) reported@BarbaraDoduk @jodyvance @TELUS When I cancelled my mom's service after she passed away, I packaged up the equipment and went to the post office. The girl looked at the parcel and insisted I take a photo of the package with the receipt as proof based on her experience of lost returns. Mine was fine.