Telus Outage Report in Abbotsford, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Abbotsford come from postal codes V2S and V3G.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Abbotsford, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Abbotsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 03: Problems at Telus
Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (12%)
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TV (6%)
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E-mail (4%)
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Total Blackout (3%)
Live Outage Map Near Abbotsford, British Columbia
The most recent Telus outage reports came from the following cities: Abbotsford and Aberdeen.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| TV | ||
| Phone | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Abbotsford, British Columbia
Latest outage, problems and issue reports in Abbotsford and nearby locations:
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Joe Pratap
(@Joepratap) reported
from
Abbotsford, British Columbia
@zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract
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Wayne O
(@WaynesPlanet) reported
from
Abbotsford, British Columbia
.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service
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ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
@TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩
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Willis Turner CAE 🛫
(@willisturner) reported
from
Abbotsford, British Columbia
Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
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Jillian Casselman
(@JillCasselman1) reported
from
Abbotsford, British Columbia
@telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?
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James Inglis
(@JRI_Media) reported
from
Abbotsford, British Columbia
Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.
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💙LaLaNucks💚
(@LaLaVirtanen18) reported
from
Abbotsford, British Columbia
Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!
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ModernMama Vancouver
(@ModernMamaVan) reported
from
Abbotsford, British Columbia
@AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!
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ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.
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kayge
(@sparklehorss) reported
from
Abbotsford, British Columbia
@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Oscillating Hue-Man
(@Hendrix0FHipHop) reported
@PublicMobile NOT GOOD ENOUGH....I HAVE NOT BEEN ABLE TO GET ON THE WEBSITE NOW.@TELUS IS THIS BULL GOING ON WITH @PublicMobile YOUR DOING??? You guys own it. WTF??
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Normand L Matte
(@nlmatte) reported
@TheYetiKnowswhy I’ll never do business with Telus
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Chris Ferrier
(@FerrierPhotog) reported
@TELUSsupport is the @telus tv + app fixed yet? I had surgery and am in bed and was DEPENDING on this app to work! Nothing but problems since switching from @ShawInfo
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Phoebe
(@PriscillaJudd) reported
@TELUS I cannot see a way to send a DM even when I followed you ... I may be mistaken but if not - the offer to help looks a lot like Telus fibre that's not there. Telus offers great products except they don't exist. The Better Business organization ought to investigate Telus!
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𝔅𝔩𝔢𝔢𝔡𝔰𝔅𝔩𝔲𝔢𝔑𝔊𝔬𝔩𝔡
(@BleedsBlueNGold) reported
@telus why are internet speeds so crummy never consistent regardless of plan whether mobile 📱 or home
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kennedi
(@kscharpegge) reported
Recommendations on service providers to switch AWAY from @TELUS ?? Specifically for tv and internet!
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Chris Ferrier
(@FerrierPhotog) reported
@TELUSsupport PLLEEEEEAAASSSE fix the Telus tv + app
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Shiny Suit Man
(@Richie_forever) reported
Man, I gave Telus a chance but their network (for a big 3 company) is traaaaash…how am I OUTSIDE with 1 bar?! 🫤🫤🫤
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Cindy
(@CindyFarmQueen) reported
Almost 50 and annoyed when people I PAY for services like @bellcanada @HydroOne and @TELUS send me a bill by email and REQUIRE me to log into their website to view and print my bill. It’s a **** move. Just email the dam bill. A pdf is great! Or MAIL it! I miss SERVICE!
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DonkeyDung
(@donkey_dung888) reported
@theJagmeetSingh Yet Telus made 732 million in Q4 on about 1/3 the revenue of Loblaws revenue and the government controlled CRTC has no issue with that! Ridiculous flex Jagmeet! #clueless