Telus outages and service status in Abbotsford, British Columbia

Problems in the last 24 hours in Abbotsford, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Abbotsford, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Abbotsford, British Columbia

The most recent Telus outage reports came from the following cities: Aberdeen, and Abbotsford.

City	Problem Type	Report Time
Aberdeen	Phone	15 days ago
Abbotsford	Internet	16 days ago
Abbotsford	Phone	1 month ago
Abbotsford	Internet	1 month ago
Abbotsford	Internet	1 month ago
Abbotsford	TV	3 months ago

Community Discussion

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Telus Issues Reports Near Abbotsford, British Columbia

Latest outage, problems and issue reports in Abbotsford and nearby locations:

• 
  🚴 Jim Ⓥ (@itsjim84) reported 4 minutes ago from Abbotsford, British Columbia

  @Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.

• 
  kayge (@sparklehorss) reported 6 minutes ago from Abbotsford, British Columbia

  @TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons

• 
  Cameron Wilson (@CameronBWilson) reported 8 minutes ago from Abbotsford, British Columbia

  @TELUSsupport having to unplug the PVR multiple times a day for the last month is terrible. Tech support(20+ calls) hasn’t worked nor has in home(8 tech visits) either. #wearedone #canceltelus @TELUS

• 
  Joe Pratap (@Joepratap) reported 32 minutes ago from Abbotsford, British Columbia

  @zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.

• 
  Jillian Casselman (@JillCasselman1) reported 33 minutes ago from Abbotsford, British Columbia

  @telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?

• 
  💙LaLaNucks💚 (@LaLaVirtanen18) reported 34 minutes ago from Abbotsford, British Columbia

  Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!

• 
  James Inglis (@JRI_Media) reported 35 minutes ago from Abbotsford, British Columbia

  Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.

• 
  ModernMama Vancouver (@ModernMamaVan) reported 42 minutes ago from Abbotsford, British Columbia

  @AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!

• 
  ModernMamaFV (@ModernMamaFV) reported 43 minutes ago from Abbotsford, British Columbia

  @TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩

• 
  Vitamin B12 (@VitaB_12) reported 43 minutes ago from Mission, British Columbia

  BC/Canada people! How do you feel about @TELUS ? Im sick of @Bell treating me like **** after so many years and am looking to switch in the next week or two!

• 
  Willis Turner CAE 🛫 (@willisturner) reported 44 minutes ago from Abbotsford, British Columbia

  Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀

• 
  Wayne O (@WaynesPlanet) reported 51 minutes ago from Abbotsford, British Columbia

  .@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service

• 
  ModernMamaFV (@ModernMamaFV) reported 52 minutes ago from Abbotsford, British Columbia

  My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.

• 
  🚴 Jim Ⓥ (@itsjim84) reported 55 minutes ago from Abbotsford, British Columbia

  @pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ai AM CAVEMAN (@CanadaScamada) reported 2 minutes ago

  Starlink Android Coming Soon to Manitoba – Time to Break the Telecom Cartel Manitobans have had enough. For years, Bell, MTS, Telus, and Rogers have been charging premium prices for spotty coverage, slow speeds, unreliable service, and frustrating customer support that treats customers like an afterthought. Enough is enough. Starlink is about to shake things up in a big way. The announcement is clear: Starlink Android is coming soon to Manitoba. With Starlink’s satellite-powered internet now expanding to mobile Android devices, rural and urban Manitobans alike will finally have access to fast, reliable, high-speed connectivity that doesn’t depend on the old guard’s outdated infrastructure. No more dropped signals in the middle of nowhere. No more paying top dollar for mediocre service. No more being held hostage by a handful of big telecom companies that have been gouging customers for far too long. This is more than just another app or service — it’s a direct challenge to the monopoly-like grip these providers have had on Manitoba. Starlink’s low-Earth orbit satellite network delivers consistent performance, better security, and the kind of reliability that Bell, MTS, Telus, and Rogers have failed to deliver despite years of complaints. If you’re tired of overpriced plans, unreliable coverage, and terrible customer service, Starlink Android can’t arrive fast enough. Manitoba, get ready. The satellite revolution is landing on your Android phones — and the big telecom dinosaurs are about to feel the heat. - Grok & Ai

• 
  Shelley Machon (@shelleymachon) reported 3 minutes ago

  @TELUS Hard to believe. Minimal competition. Telus has zero customer support.

• 
  Dallas Scott (@DallasHansScott) reported 4 minutes ago

  Don’t know why I’m having such issues with @TELUS representatives…getting inconsistent answers and EPP offers - unable to offer what I was promised a few short days ago, I just want to upgrade 😭 #TelusMobility

• 
  Emmanuel Richie (@emmanuel_r90) reported 5 minutes ago

  @GodsgiftOkoji @amara_is_weird Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together

• 
  Carol (@zephryus47) reported 5 minutes ago

  @peteremcc @AllenGramlich another 200 million on our mythical space dream. So let’s see, 90 billion for Alto, 300 million to telus for a prescription service that doesn’t work, billions on covid that no one can account for. we already owe 2.5 billion & govts keep on spending. What an insane world!

• 
  Sandra Thomas (@sthomas10) reported 6 minutes ago

  We’re on vacation so at the pool with music in the background & our server gave us her earring to get the SIM card out. It was a journey and Miguel never gave up. If there’s a @TELUS medal, he deserves it! 🥇🥇

• 
  joe🇨🇦 (@crYptoFriendCA) reported 12 minutes ago

  @Paramounttt1 @Starlink Maybe Roger’s Telus bell Verizon should help out…why only Starlink?

• 
  TheExamPrep (@TheExamPrep) reported 12 minutes ago

  @TELUSsupport @TELUS I have been trying to cancel my home service since last week. I have called numerous times. I keep getting transferred around. I need the service cancelled since I am relocating outside the country. A/C 6079477193 Please cancel and confirm back to my tel.

• 
  chanduuuuu (@chanduuu_cs) reported 13 minutes ago

  @Pirat_Nation In March 2026, Crunchyroll confirmed a major data breach involving approximately 6.8 million users following a cyberattack on a third-party support provider, Telus Digital. The breach occurred when hackers used malware to hijack a support agent's Okta single sign-on account, giving them 24 hours of access to Crunchyroll’s internal systems, including Zendesk, Slack, and Google Workspace. Stolen data primarily consists of customer support ticket records, which include full names, usernames, email addresses, IP addresses, and general geographic locations. In April 2026, cybercriminals offered 2 million of these customer records for sale on a specialized forum, with a single buyer reportedly purchasing a bulk set of 1.2 million records. Security researchers have verified that 1.2 million unique email addresses from this sale are now appearing in data leak databases like Have I Been Pwned. The hackers reportedly demanded a $5 million ransom from Crunchyroll to prevent the release of 100GB of exfiltrated data, though the company has not officially confirmed paying it. Crunchyroll is currently facing class-action lawsuits alleging that the company failed to implement adequate security measures and was not transparent enough with users during the initial discovery. While Crunchyroll maintains that its core user database and full financial systems were not directly breached, the exposure of support ticket history means some users' partial payment info or private messages may be at risk.

• 
  Emmanuel Richie (@emmanuel_r90) reported 13 minutes ago

  Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together