Telus

Telus Outage Report in Abbotsford, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Abbotsford come from postal codes V2T.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Abbotsford, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Abbotsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Abbotsford, British Columbia 11/21/2024 08:25

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Abbotsford, British Columbia

The most recent Telus outage reports came from the following cities: Abbotsford, Aberdeen and Mission.

Loading map, please wait...
City Problem Type Report Time
CanadaAbbotsford Internet
CanadaAberdeen Total Blackout
CanadaAbbotsford TV
CanadaMission Phone
CanadaMission Phone
CanadaMission Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Abbotsford, British Columbia

Latest outage, problems and issue reports in Abbotsford and nearby locations:

  • ModernMamaFV ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British Columbia

    My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.

  • ModernMamaFV ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British Columbia

    @TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩

  • itsjim84 🚴 Jim Ⓥ (@itsjim84) reported from Abbotsford, British Columbia

    @pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract

  • LaLaVirtanen18 💙LaLaNucks💚 (@LaLaVirtanen18) reported from Abbotsford, British Columbia

    Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!

  • ModernMamaVan ModernMama Vancouver (@ModernMamaVan) reported from Abbotsford, British Columbia

    @AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!

  • willisturner Willis Turner CAE 🛫 (@willisturner) reported from Abbotsford, British Columbia

    Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀

  • Joepratap Joe Pratap (@Joepratap) reported from Abbotsford, British Columbia

    @zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.

  • itsjim84 🚴 Jim Ⓥ (@itsjim84) reported from Abbotsford, British Columbia

    @Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.

  • WaynesPlanet Wayne O (@WaynesPlanet) reported from Abbotsford, British Columbia

    .@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service

  • sparklehorss kayge (@sparklehorss) reported from Abbotsford, British Columbia

    @TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MBCpeanut Peanut (@MBCpeanut) reported

    @TELUSsupport @TELUSsupport how the hell is it supposed to take nearly 3 weeks to receive a new phone, and be getting billed for something I don't even have? I don't even know why I stay with Telus, but I guess it's bad service across the board, so why bother trying.

  • datakmart Kent Marten (@datakmart) reported

    @GedeonIbrahim I have an unsolved internet connectivity problem. I have spoken with maybe 5 different Telus technicians. They followed their script, but not one of them seemed interested in finding the root-cause or helping me find an acceptable outcome. Ping me if interested?

  • saft74 Faraz (@saft74) reported

    @TELUS @TELUSsupport Your customer support is pathetic. You overcharge your customers. I was just on phone first with your customer support and then with your loyalty department. They overcharged me for my services that I disconnected in the month of August. Both time after an average wait time of +1

  • rhabayeb Rob H (@rhabayeb) reported

    @RogersHelps Your suggestions don't work. Chat features work for less than a day before they go down again. I never had that problem when I was with @TELUS , this seems to be a problem only Rogers has, as confirmed by multiple subscribers.

  • allison53685276 allison wright (@allison53685276) reported

    @CFL @TELUS My husband since we never go anywhere anymore

  • Roadhog59 Hugh (@Roadhog59) reported

    @CFL @TELUS I’d bring my lovely wife, and you can donate the round trip flights to a charity as I live just down the road from Hamilton and would be happy to drive there 👍

  • GEmmerzael Graeme (@GEmmerzael) reported

    @northbicyclist I have Telus and use the service where it will automatically block robocallers. The first time someone calls my phone, they have to press a number to get through to me. No more spam callers!

  • nheagy Nate Heagy (@nheagy) reported

    @bakerofbytes @TELUS My guess is problems with the new privacy relay feature in iOS 15. I’ve turned it off entirely.

  • Rufeo Matt (@Rufeo) reported

    @PeteLau The Ceo cant even fix the data issue with the soft ware ox 11.11. Telus data access point failed to update and crashed many carriers. DONT buy this garbage in Canada.

  • Greg_linton Greg M Linton (@Greg_linton) reported

    @mbouf @Bell_Support No problem with telus