Telus Outage Report in Abbotsford, British Columbia
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The latest reports from users having issues in Abbotsford come from postal codes V2T and V2S.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Abbotsford, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Abbotsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Abbotsford, British Columbia
The most recent Telus outage reports came from the following cities: Abbotsford.
| City | Problem Type | Report Time |
|---|---|---|
 Abbotsford |
Phone | |
| Abbotsford |
Total Blackout | |
| Abbotsford |
Phone | |
| Abbotsford |
Total Blackout | |
| Abbotsford |
Phone | |
| Abbotsford |
TV |
Community Discussion
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Telus Issues Reports Near Abbotsford, British Columbia
Latest outage, problems and issue reports in Abbotsford and nearby locations:
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James Inglis
(@JRI_Media) reported
from
Abbotsford, British Columbia
Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.
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ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
@TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩
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Willis Turner CAE 🛫
(@willisturner) reported
from
Abbotsford, British Columbia
Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract
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Wayne O
(@WaynesPlanet) reported
from
Abbotsford, British Columbia
.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service
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Joe Pratap
(@Joepratap) reported
from
Abbotsford, British Columbia
@zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.
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💙LaLaNucks💚
(@LaLaVirtanen18) reported
from
Abbotsford, British Columbia
Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!
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kayge
(@sparklehorss) reported
from
Abbotsford, British Columbia
@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
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ModernMama Vancouver
(@ModernMamaVan) reported
from
Abbotsford, British Columbia
@AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!
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ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Harry Sanders
(@harry_historian) reported
@klaszus As far as I know, AGT's corporate archives went to Vancouver with the company when Telus merged with BC Tel. Albertans paid for that body of records to be created, and it belongs to us. I could be wrong, but I've never seen those records.
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Twatter News Association
(@J_TheCynic) reported
@rainboe9000 I like the way you talk! Damn girl you single? 😜 Seriously though, Im really looking forward to it. Telus doesnt get bogged down by traffic from other people at peak times too. Im gonna make sure everything is maxxed before the tech leaves for sure.
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Joty 🎨
(@polishyourworld) reported
My office landline phone bill has doubled. I have a case number but no one following up or caring your get this issue resolved. I’m extremely frustrated that an issue that should’ve been resolved in a couple of hours had now dragged on for days without Telus caring
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Steve
(@StevefromYEG) reported
@RogersHelps That's law. The Samsung app is no better than what you're required to provide. Why am I paying Rogers the same price as Telus/Bell who provide the call control service I'm looking for?
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Joty 🎨
(@polishyourworld) reported
@TELUSsupport Day 2 of trying to get this billing issue resolved for my office landline and no one cares at Telus to resolve this issue. It doesn’t help that business solutions closes on the weekend. I called yesterday right when they opened no one got back to me about my issue
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Brandon C.
(@Brandon_1985) reported
DYK: if you miss a #telluscallback - @TELUSsupport @TELUS won’t offer that service the next time you call and wait times are long. That’s fun!
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R Nage
(@armchairqbguy) reported
@WilcoMcG So interesting. I ditched Bell 3 yrs ago. With new phone I purchased outright, I would be using more data. Bell refused my request for more data without charging me a lot more. I called Telus. Offered me a fantastic plan. Great company, great service. @Bell @TELUS
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Alex Ramirez
(@aram2255) reported
So a 12 year old had a phone that kept charging $28 multiple times per day every time they used their phone outside of home. Shouldn't there be some shared responsibility? Shouldn't @TELUS have some checks in their system to protect the customer from errors like this?
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Biryani For One
(@biryaniforone) reported
@mssinenomine Not giving consent to the installation was not really a clear option. I did “agree“ to them coming into my apartment and installing something. However, I’ve never switched to Telus and that wasn’t seemingly required, despite there being pamphlets in the lobby about the new rate.
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KP
(@karltoronto_kp) reported
@TELUSsupport I did again today. Same story. Can't do anything because you rely on Bell to provide your service in this area, ticket with Bell still open etc. This is very frustrating and you are likely going to lose my household as a customer. Telus should have a way to have Bell expedite.