Telus Outage Report in Abbotsford, British Columbia
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The latest reports from users having issues in Abbotsford come from postal codes V2T.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Abbotsford, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Abbotsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Abbotsford, British Columbia
The most recent Telus outage reports came from the following cities: Abbotsford.
| City | Problem Type | Report Time |
|---|---|---|
 Abbotsford |
TV | |
| Abbotsford |
Phone | |
| Abbotsford |
Total Blackout | |
| Abbotsford |
Phone | |
| Abbotsford |
Total Blackout | |
| Abbotsford |
Phone |
Community Discussion
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Telus Issues Reports Near Abbotsford, British Columbia
Latest outage, problems and issue reports in Abbotsford and nearby locations:
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💙LaLaNucks💚
(@LaLaVirtanen18) reported
from
Abbotsford, British Columbia
Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract
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ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.
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ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
@TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩
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James Inglis
(@JRI_Media) reported
from
Abbotsford, British Columbia
Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.
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kayge
(@sparklehorss) reported
from
Abbotsford, British Columbia
@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
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ModernMama Vancouver
(@ModernMamaVan) reported
from
Abbotsford, British Columbia
@AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!
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Willis Turner CAE 🛫
(@willisturner) reported
from
Abbotsford, British Columbia
Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
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Vitamin B12
(@VitaB_12) reported
from
Mission, British Columbia
BC/Canada people! How do you feel about @TELUS ? Im sick of @Bell treating me like **** after so many years and am looking to switch in the next week or two!
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Wayne O
(@WaynesPlanet) reported
from
Abbotsford, British Columbia
.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service
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Joe Pratap
(@Joepratap) reported
from
Abbotsford, British Columbia
@zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.
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Jillian Casselman
(@JillCasselman1) reported
from
Abbotsford, British Columbia
@telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jigneshkumar
(@jk_bhoi) reported
More then 60 minutes of wait for a customer service representative from @TELUS some things never change @TELUSsupport
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Alan Errington
(@AlanErrington) reported
@TELUSsupport 20 minutes wait now, after Telus “call back”. Not very good service? What’s happening at Telus? They called me & put me on hold.
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Dawn Sheldon
(@dnoelle89) reported
@telusmobility I just spent nearly 3 hours on hold and once I finally reached someone my call got disconnected for ‘reaching the max call time’. No one has called back. Back on hold now going on hour 4+ . Help pls @TELUSsupport @TELUS
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Bogeywheels
(@bogeywheels) reported
Hi @TELUSsupport. I have an Alcatel phone that I pay $10/mth for. It's now not working because apparently I have exceeded the no. of minutes on my plan. Can you please DM me & I can give you the details of my Telus account & how I can get it working again by paying >$.Thanks.
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Alan Errington
(@AlanErrington) reported
@TELUSsupport What’s going on at Telus? They called me back & put me on hold for 30 minutes, then I speak to someone who only spoke French. She transferred me to another agent, now been told I’ve got over 1 hour to wait. Shocking service. Please respond.
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Will White
(@runsfrombear) reported
I live in Canada near the US border. My TELUS mobile phone picks up US cell towers and I get charged international roaming fees in error. TELUS says this is my problem, not theirs. Giant tech firm can't detect my phone's location and won't refund my money. Yeah, right. @TELUS
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Bradislav Bennettov
(@BradlyBennett) reported
@TELUS your phone internet sucks ****
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Cindy Cavanagh
(@CindyCavanagh2) reported
@telus sucks…take service away for no reason. Also overcharge.
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southislandnet
(@southislandnet) reported
SERVICE RESTORED (Warburton): We've replaced the failed Telus gear with some of ours and they are dispatching replacement equipment which should arrive tomorrow. So far the backbone link is working great and we're back at 100%.
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🇨🇦 Freedom - Equality - Opportunity
(@andrew_libera) reported
@TELUS how do I prevent ALL external billing of ALL vendors to my phone service. I don’t want it available to anyone on my account.