Telus Outage Report in Abbotsford, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Abbotsford, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Abbotsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Abbotsford, British Columbia
The most recent Telus outage reports came from the following cities: Abbotsford.
| City | Problem Type | Report Time |
|---|---|---|
 Abbotsford |
TV | |
| Abbotsford |
Phone | |
| Abbotsford |
Total Blackout | |
| Abbotsford |
Phone | |
| Abbotsford |
Total Blackout | |
| Abbotsford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Abbotsford, British Columbia
Latest outage, problems and issue reports in Abbotsford and nearby locations:
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James Inglis
(@JRI_Media) reported
from
Abbotsford, British Columbia
Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.
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Cameron Wilson
(@CameronBWilson) reported
from
Abbotsford, British Columbia
@TELUSsupport having to unplug the PVR multiple times a day for the last month is terrible. Tech support(20+ calls) hasn’t worked nor has in home(8 tech visits) either. #wearedone #canceltelus @TELUS
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💙LaLaNucks💚
(@LaLaVirtanen18) reported
from
Abbotsford, British Columbia
Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!
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Vitamin B12
(@VitaB_12) reported
from
Mission, British Columbia
BC/Canada people! How do you feel about @TELUS ? Im sick of @Bell treating me like **** after so many years and am looking to switch in the next week or two!
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ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
@TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩
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Joe Pratap
(@Joepratap) reported
from
Abbotsford, British Columbia
@zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract
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Jillian Casselman
(@JillCasselman1) reported
from
Abbotsford, British Columbia
@telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?
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Wayne O
(@WaynesPlanet) reported
from
Abbotsford, British Columbia
.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service
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Willis Turner CAE 🛫
(@willisturner) reported
from
Abbotsford, British Columbia
Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
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kayge
(@sparklehorss) reported
from
Abbotsford, British Columbia
@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
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ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.
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ModernMama Vancouver
(@ModernMamaVan) reported
from
Abbotsford, British Columbia
@AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Just Jeff
(@BMovieShelf) reported
@TELUS @TELUSsupport Are you guys having service issues in St. John’s, NL right now? I keep getting ‘Called Failed’ when I try to call anyone
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Del👅007
(@Del84126873) reported
@Melkorka12 @TELUSsupport Dumped Telus 20 years ago. Never looked back. Try Shaw and there are others
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Kevin
(@KpHeaney) reported
@RahRahRaina They do this on purpose. Telus does it ALL THE TIME. If you want to ADD services, they'll pick up within the third ring. Or less than 3 minutes on hold. Anything else and hour or more, WITHOUT call back Service.
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Stephen Walker 🇨🇦
(@steveinburnaby) reported
@sandytoes361 Does your phone company have a service like Call Control? I'm with Telus and Call Control is free and blocks all of the autodialed calls The person that phones you has to listen for a number and quickly enter it, machines can't do that
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Dragonlou - Candidate for Prime Minister Too 💗 🌻
(@dragonlou2) reported
@Melkorka12 @TELUSsupport @TELUSNews I had the worst experience with Telus "support" in the past. Very difficult to get to a live person, and then the solution offered didn't work. I will never be a Telus customer again, no matter what product they're pushing, because they don't care about their customers.
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Lol
(@Zorak_Moltar) reported
So done with @FreedomMobile. Worst coverage in Canada,by FAR. Literally can't WAIT to switch back to @TELUS.
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Daryl Derksen
(@Digital__Loop) reported
@MKBHD idea for a few different episodes... Cell phones specifically for each country. Or global phones that work or don't work in different countries. Canadian here and it's hard as heck to find a global phone to use on the Telus network that isn't financed through them.!
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Kaul
(@rtcno1) reported
@TELUS @STORYHIVE Hey Telus , your service sucks. Can’t go online to check my bill . It’s asking enter your address. My address not in your list . What I do ?
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Kerry Atkinson
(@KerryAtkinson2) reported
Anyone else have trouble getting their purchased movies on the #OptikApp? I can get them on the TV but not through the app on my phone or computer. #Telus #OptikTV
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Janet O'Keefe
(@jan_okeefe) reported
@TELUS @TELUSsupport what is status of repair for clients trying to call land line numbers - still getting dead air - already reported my issue. Not just me having same problen