Telus

Telus Outage in Abbotsford, British Columbia

Problems detected at Telus

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Abbotsford come from postal codes V2S, V2T and V3G.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Telus problems in the last 24 hours in Abbotsford, British Columbia

The following chart shows the number of reports that we have received about Telus over the past 24 hours from users in Abbotsford and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telus Outage Chart in Abbotsford, British Columbia 09/20/2021 09:25

September 20: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 45.37% Internet
  • Phone 31.20% Phone
  • Wi-fi 8.33% Wi-fi
  • TV 6.40% TV
  • E-mail 5.24% E-mail
  • Total Blackout 3.46% Total Blackout

Telus Outage Map Near Abbotsford, British Columbia

The most recent outage reports and issues originated from Mission, Abbotsford and Aberdeen.

CanadaMission Internet
CanadaAbbotsford Phone
CanadaAbbotsford Internet
CanadaAbbotsford Internet
CanadaMission Phone
CanadaAbbotsford Internet

Telus in Abbotsford, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Abbotsford, British Columbia

Latest outage, problems and issue reports in Abbotsford and nearby locations:
  • JillCasselman1 Jillian Casselman (@JillCasselman1) reported from Abbotsford, British Columbia

    @telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?

  • JRI_Media James Inglis (@JRI_Media) reported from Abbotsford, British Columbia

    Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.

  • ModernMamaVan ModernMama Vancouver (@ModernMamaVan) reported from Abbotsford, British Columbia

    @AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!

  • ModernMamaFV ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British Columbia

    @TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩

  • ModernMamaFV ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British Columbia

    My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.

  • LaLaVirtanen18 💙LaLaNucks💚 (@LaLaVirtanen18) reported from Abbotsford, British Columbia

    Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!

  • Joepratap Joe Pratap (@Joepratap) reported from Abbotsford, British Columbia

    @zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.

  • willisturner Willis Turner CAE 🛫 (@willisturner) reported from Abbotsford, British Columbia

    Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀

  • sparklehorss kayge (@sparklehorss) reported from Abbotsford, British Columbia

    @TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons

  • WaynesPlanet Wayne O (@WaynesPlanet) reported from Abbotsford, British Columbia

    .@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service

  • itsjim84 🚴 Jim Ⓥ (@itsjim84) reported from Abbotsford, British Columbia

    @Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.

  • itsjim84 🚴 Jim Ⓥ (@itsjim84) reported from Abbotsford, British Columbia

    @pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • Jack_Y_Zhang Jack Zhang (@Jack_Y_Zhang) reported

    So I looked up Telus' "Internet for Good" but the minimum 25mbps service can't be upgraded to 50mbps, nor can you add Optik TV to it. Starlink it is I guess.

  • Nick_R Nick_R (@Nick_R) reported

    @TMobile US + International plan. Visiting Canada - Vancouver. Bell Cellular does not allow any data. Telus is fine. Why does Bell as a carrier not offer data. Why do you support that carrier? No change to settings other than manually selecting Telus. Comments?

  • jordan_ortillan Jordan (@jordan_ortillan) reported

    @lyteforce Loved the Orbi in the short time I had it, but had a heckuva time trying to get it to work with my Optik wireless boxes. Telus helped out tremendously to explain what a bridge network was, but it became more trouble for me to figure out so I took them back. As advertised, though!

  • CherieStone Cherie Stone (@CherieStone) reported

    @Kamscan The camera system I had on my home, through Telus, had very poor resolution, had to go onto Amazon to find better cameras that allowed clear concise pictures.

  • CaptAnth Capt Anth (@CaptAnth) reported

    TELUS and TSN need to get their *** together. I hate watching games at home because the service always cuts out. ******* hell. #vwfc

  • blakusta Insert name here (@blakusta) reported

    @jsharek @BruceMcCurdy Yup they fly.....I worked on the Telus Sky building and we would always find them inside before windows were in......saw them on level 29 and 59. There's no escape! One of the guys I worked with picked one up and got stung.....looked damn painful

  • judgar64 JudGar 🇨🇦 (@judgar64) reported

    @musicbaum @Frazzling When I uploaded the MySaskHealth website, it looks like it was designed or run by a firm in Alberta (Telus) So I guess Saskatchewan will have the same problem. Also, it is one of the worst websites to try to enter information into without constant errors & links not working.

  • MomladyViolet Violet Brewster🇨🇦❤️🏳️‍🌈 (@MomladyViolet) reported

    @BarbaraV3K You were far more polite than we were Barbra. Lol mind you I think we were more polite to them than when Telus keeps showing up at our door. Someone is going to get a broken foot one of these times.

  • JanePine1 Jane Pine (@JanePine1) reported

    Guess I am getting rid of my landline. Telus switched my building to fibre optic and now I don’t have service until it’s in my apt. Thanks for making me realize I don’t need it. It was just a relic anyway that only robocallers used.

  • _rick_c87 Rick (@_rick_c87) reported

    @MegaNuck CBS on Telus looks like ****