1. Home
  2. Companies
  3. Telus
  4. Abbotsford
Telus

Telus outages and service status in Abbotsford, British Columbia

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Abbotsford, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • 67% Phone (67%)
  • 33% Internet (33%)

The latest reports from users having issues in Abbotsford come from postal codes V2T .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Abbotsford, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Abbotsford, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Abbotsford, British Columbia

The most recent Telus outage reports came from the following cities: Aberdeen, and Abbotsford.

CityProblem TypeReport Time
Aberdeen Phone 9 days ago
Abbotsford Internet 10 days ago
Abbotsford Phone 27 days ago
Abbotsford Internet 1 month ago
Abbotsford Internet 1 month ago
Abbotsford TV 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Abbotsford, British Columbia

Latest outage, problems and issue reports in Abbotsford and nearby locations:

  • willisturner
    Willis Turner CAE 🛫 (@willisturner) reported from Abbotsford, British Columbia

    Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀

  • JRI_Media
    James Inglis (@JRI_Media) reported from Abbotsford, British Columbia

    Day 26 of waiting for my iPhone 12 Pro to arrive. After 90 minutes of waiting on hold, support unable to give any idea when I'll get it. Oh, but @Telus already billing me as if I have it. Hope it arrives before @Apple announces the iPhone 13.

  • VitaB_12
    Vitamin B12 (@VitaB_12) reported from Mission, British Columbia

    BC/Canada people! How do you feel about @TELUS ? Im sick of @Bell treating me like **** after so many years and am looking to switch in the next week or two!

  • ModernMamaFV
    ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British Columbia

    My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.

  • Joepratap
    Joe Pratap (@Joepratap) reported from Abbotsford, British Columbia

    @zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.

  • itsjim84
    🚴 Jim Ⓥ (@itsjim84) reported from Abbotsford, British Columbia

    @Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.

  • JillCasselman1
    Jillian Casselman (@JillCasselman1) reported from Abbotsford, British Columbia

    @telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?

  • itsjim84
    🚴 Jim Ⓥ (@itsjim84) reported from Abbotsford, British Columbia

    @pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract

  • WaynesPlanet
    Wayne O (@WaynesPlanet) reported from Abbotsford, British Columbia

    .@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service

  • LaLaVirtanen18
    💙LaLaNucks💚 (@LaLaVirtanen18) reported from Abbotsford, British Columbia

    Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!

  • CameronBWilson
    Cameron Wilson (@CameronBWilson) reported from Abbotsford, British Columbia

    @TELUSsupport having to unplug the PVR multiple times a day for the last month is terrible. Tech support(20+ calls) hasn’t worked nor has in home(8 tech visits) either. #wearedone #canceltelus @TELUS

  • ModernMamaFV
    ModernMamaFV (@ModernMamaFV) reported from Abbotsford, British Columbia

    @TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩

  • ModernMamaVan
    ModernMama Vancouver (@ModernMamaVan) reported from Abbotsford, British Columbia

    @AmyBeeman @TELUSsupport @TELUS Telus is honestly one of the worst companies we have ever dealt with. We cancelled all services with them over a year ago and still get charged monthly. Zero customer service!

  • sparklehorss
    kayge (@sparklehorss) reported from Abbotsford, British Columbia

    @TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • stevemcniven
    Steve McNiven-Scott (@stevemcniven) reported

    @blondehotcoffee Right, good thing we ripped up that starlink contract for northern Ontario so we can (checks notes)… give more money to Rogers/Bell/Telus to overcharge everyone for worse service

  • MChernichen
    Mike Chernichen (@MChernichen) reported

    @jillschnarr Do you feel good about a company that bullies customers to purchase new home security systems by issuing a threat to refuse to monitor the customer's existing system? I received a registered letter today from Telus doing just that. Sounds like I should be talking to the CRTC!

  • winstarvander
    Chris Vander Doelen (@winstarvander) reported

    I've tried all the carriers and this one is the best deal. It's the lowest-tier of the Telus system; I've been on it for five years with no issues whatsoever.

  • JasonI_X
    jay X (@JasonI_X) reported

    @Gubloinvestor CANADA 🇨🇦 🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦 • Industry dominance — Groceries: Top 4-5 chains control ~72-80% market share, fueling high food prices (up 30% in 5 years, highest G7 food inflation). Telecom: Big Three (Bell/Rogers/Telus) hold 80-90% wireless market, high bills. Car insurance: Elevated rates in many provinces. • Real estate — Foreign buyer ban extended to Jan 2027, but past offshore/domestic investor activity inflated prices; housing remains unaffordable. • Private colleges — “Diploma mills” exploit international students with misleading promises, poor quality; crackdowns ongoing amid permit caps. • Tax overload — Paycheque deductions, GST/HST on buys, property taxes, embedded in utilities/fuel/bills, plus annual filings — heavy multi-level burden. Other pressures: Soaring cost of living (groceries/utilities/housing), long healthcare waits, big bank fees, productivity stagnation, wage insecurity despite data debates.

  • HeyItsCherrry
    HeyItsCherry (@HeyItsCherrry) reported

    @TELUSsupport Seriously I have to know.. @olivier_bibeau how much are they paying you? I've listened to "Better Together" easily 50 times now... You better be rich and never have to pay for your own phone, internet, or cable. Does your dad own Telus? I need answers...

  • perfectrose2011
    Wendy 🇨🇦 (@perfectrose2011) reported

    thanks," and hang up. Since I now have his name, are you able to contact the police to give his name and the # as obviously being someone impersonating Telus as an employee? Happy to DM this to you.

  • Court_TheRock
    Court (@Court_TheRock) reported

    @stevemcniven @blondehotcoffee Rogers service is unreliable and just terrible up north. Bell is no better. I don’t even think Telus does internet up north. Only reliable internet provider is Eastlink, however quite a few people have been making the switch to starlink since it’s cheaper than eastlink.

  • canadian_crimes
    Canadian Crimes (@canadian_crimes) reported

    @FidoSolutions The phone should work I’ve lost data in half the places it used to be decent in. There is zero customer support. Fido is a joke I’m moving to telus

  • SopranoNansee
    Nansee Hughes (@SopranoNansee) reported

    @TELUSsupport @TELUS Your phone support sucks. I’ve been on hold for over an hour and a half after asking to be transferred to the loyalty dept. been a customer for over 20 years….and I just wanted to talk to someone about my account. The call centre overseas was so loud…

  • aprad1234
    ASP (@aprad1234) reported

    @johnston_phil @TELUS @TELUSsupport I've had this happen multiple times. I have had multiple techs come in to assess. For you, the next step will be TELUS telling you they will send a tech at cost of $140. It's all a way for them to leverage poor equipment to then upcharge in other ways. Look for another provider.