Telus Outage Report in Abbotsford, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Abbotsford, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Abbotsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Abbotsford, British Columbia
The most recent Telus outage reports came from the following cities: Abbotsford.
| City | Problem Type | Report Time |
|---|---|---|
 Abbotsford |
TV | |
| Abbotsford |
Phone | |
| Abbotsford |
Total Blackout | |
| Abbotsford |
Phone | |
| Abbotsford |
Total Blackout | |
| Abbotsford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Abbotsford, British Columbia
Latest outage, problems and issue reports in Abbotsford and nearby locations:
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Wayne O
(@WaynesPlanet) reported
from
Abbotsford, British Columbia
.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service
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kayge
(@sparklehorss) reported
from
Abbotsford, British Columbia
@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.
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Willis Turner CAE 🛫
(@willisturner) reported
from
Abbotsford, British Columbia
Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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adele duncan
(@adeleduncan) reported
Wow Telus. Pay you $175 per month and during a pandemic we are without service for possibly 2 days?? Not acceptable for customers since <2000.
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m3t4lw01f
(@m3t4lw01f) reported
@VoosieVooters @Xplornet We fall back on our mobile data and tether to get though. Thank God my bill cycle is about to reset because we're close to going over. Again. Luckily that is the "unlimited" plan from Telus that just gets slowed down. Rural living!
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Danielle
(@mrsmaley) reported
Whoa, super disappointed in @bell right now. My husband and I went over 8 MB data this month. Was charged $20!! No warning of getting close to being over. At least when we were with Telus, they would send a text!! 😱 @Bell_Support can you help here???
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Steve Cordrey
(@SteveCordrey) reported
@TELUS @TELUSsupport How do I check on winback offers? Just switched to Fido two weeks ago after being with you for three years. Your L&R rep was incredibly rude and literally told me I should move to Quebec because it’s cheaper there.
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Drew
(@drewfurn) reported
@TELUS When starlink finally comes online in the coming months, don’t worry we will quit asking for service from telus as we have for the past 9 years.. you had your chance, me and my over 100 neighbors will be taking our business elsewhere
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Arundeep Singh • ਅਰੁਨਦੀਪ ਸਿੰਘ ☃️
(@arundeepyeg) reported
Anyone else on Telus in #yegmw experiencing internet connectivity issues?
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notloc
(@nootloc) reported
@Shawhelp please don't ******* make us pay 250$ for your best internet per month if half the time the ******* **** doesn't work lol, you guys are the worst company I've been with since Telus in 2011 when they were at their worse, keep in mind it's 2020 now lol...
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Drew
(@drewfurn) reported
@cairns001 @TELUS Ummm where in Canada doesn’t have clean water or hasn’t already recieved government funding to help pay for the cleanup.. on the other hand we are the only first world nation that doesn’t have high speed internet everywhere.. just curious as to what’s to be ashamed of here?
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Drew
(@drewfurn) reported
@marian_crow @TELUS Never said they don’t count but I have also heard that the governement has already allocated and distributed funds to First Nations to assist with the clean up? Or is that information not correct/relevant?
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Jeff Dick
(@JeffDickYYC) reported
Cancelled one of our @telus cells last month. Got a bill for it today. Tried calling in twice for support and keep getting hung up on. Darn it! @TELUSsupport