Telus Outage Report in Abbotsford, British Columbia
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The latest reports from users having issues in Abbotsford come from postal codes V2T and V2S.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Abbotsford, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Abbotsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Abbotsford, British Columbia
The most recent Telus outage reports came from the following cities: Abbotsford.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
| TV |
Community Discussion
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Telus Issues Reports Near Abbotsford, British Columbia
Latest outage, problems and issue reports in Abbotsford and nearby locations:
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ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.
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kayge
(@sparklehorss) reported
from
Abbotsford, British Columbia
@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
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ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
@TELUSsupport @TELUS over the phone 9 months ago said that the account was cancelled. Seems like every single person says something different. Awesome customer service and excellent treatment of a senior citizen 💩
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Wayne O
(@WaynesPlanet) reported
from
Abbotsford, British Columbia
.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service
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Joe Pratap
(@Joepratap) reported
from
Abbotsford, British Columbia
@zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract
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💙LaLaNucks💚
(@LaLaVirtanen18) reported
from
Abbotsford, British Columbia
Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.
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Willis Turner CAE 🛫
(@willisturner) reported
from
Abbotsford, British Columbia
Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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lkelaher
(@lkelaher) reported
@Rogers wow. New low in customer service. I had a simple question. Will you match an offer from @TELUS . All you had to say was NO. 2.5hrs, 2 agents, a lot of unnecessary time wasting & "we can get within $5"! OK? - Yes fine. THEN "OPPS! NO!" please add $17 to that. #epicfail
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Forecast
(@ChinookArchYYC) reported
Is anyone directly west of downtown Calgary having issues with @telus mobility network today. We have multiple devices and we're all dropping calls and experiencing call quality issues. Anyone else in the same boat?
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E-Comm 9-1-1
(@EComm911_info) reported
UPDATE: @TELUS is advising that service has been restored. Thank you.
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sherri norton
(@sherchat) reported
Wow - complete lack of listening & understanding from @TELUS is incredible. same issue w/ now 3 “certified refurbished phones” Wish I could get out of this contract renewal. Anybody know if the lemon law applies to phones? #whatajoke #whatcustomerservice #certifiedrefurbishedHAHA
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SusanT
(@typical_susan) reported
I am so done with @Telus and their horrendous Customer (Dis)Service. They’re about to lose a long time customer and by the look of things on here today, I’m not the only one. #Telus
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Tiernan Murphy
(@TiernanMurphy8) reported
@journo_dale A gate keeper is someone who charges you to enter or exit. To exit Loblaws with your groceries you have to pay the cashier. To use Telus's cell network you pay a monthly fee. These are the real gatekeepers. #cdnpoli
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🫀🪷rey🦋🪬
(@bajablastluver) reported
TELUS GIVE ME MY MONEY YOU DUMB ***** IM A POOR PERSON YOU THINK YOU CAN JUST CHARGE ME $400 AND GET AWAAY WITH IT
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Just Me
(@TheDarkLovesMe) reported
@TELUS if you go through with this Credit Card Fee BS when you already include it with your costs.I will be cancelling my service and any fees you attempt to get from me will be referred to a lawyer. In case you decide to ******* after changing the contract. #GoFuckYourself #****
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Jen 🇨🇦
(@JLK8277) reported
My @TELUS data sucks out in the county..
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Krystle DeLong
(@krytri) reported
@TELUSsupport 24 hours is unacceptable and with all my major corporations that I’ve dealt with I have NEVER experienced this. Your team cannot assist when I can’t even request a call back. Your system is completely broken. We are going to wait until we can drive 3 hours to our nearest Telus.