Telus Outage Report in Abbotsford, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Abbotsford, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Abbotsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Abbotsford, British Columbia
The most recent Telus outage reports came from the following cities: Abbotsford.
| City | Problem Type | Report Time |
|---|---|---|
 Abbotsford |
TV | |
| Abbotsford |
Phone | |
| Abbotsford |
Total Blackout | |
| Abbotsford |
Phone | |
| Abbotsford |
Total Blackout | |
| Abbotsford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Abbotsford, British Columbia
Latest outage, problems and issue reports in Abbotsford and nearby locations:
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.
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Wayne O
(@WaynesPlanet) reported
from
Abbotsford, British Columbia
.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service
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Willis Turner CAE 🛫
(@willisturner) reported
from
Abbotsford, British Columbia
Spent a few hours on the phone with @TELUS mobility call center and now a few minutes sharing with them in an email some customer centric feedback. I’ll let you know how it goes. @jim_senko 😀
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract
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💙LaLaNucks💚
(@LaLaVirtanen18) reported
from
Abbotsford, British Columbia
Alrighty I’m gonna head out to the mall I know I said I woukd never again lol but I need my headphones so bad I hope TELUS has them in stock!! I don’t think it will be that busy around this hour lol no one said ever!!
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kayge
(@sparklehorss) reported
from
Abbotsford, British Columbia
@TELUS what a surprise prize today when I got a text from a technician saying they were coming to hook up the internet. I cancelled that appt last week and Shaw came and hooked me up on the same day. Your communication with your staff is just as bad is your patrons
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ModernMamaFV
(@ModernMamaFV) reported
from
Abbotsford, British Columbia
My 76- old grandmother (May 2019): I would like to cancel all services @TELUS: Sure no prob. February 2020: Bill goes to me advising on arrears. Acct was not cancelled. Pin, birthdate, account number, address provided and accused voice being too young and refused to cancel.
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Joe Pratap
(@Joepratap) reported
from
Abbotsford, British Columbia
@zenonac Atta boy Z. Come on over to Telus where our calls never get dropped.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Briand
(@BoBriand) reported
@TELUS I've had your service for 24 hours and it's dog
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jbird
(@jburd1905) reported
Advisor said he would call me at 5:30 pm never did.. I’ve now been on hold again for 44 minutes! @TELUS @TELUSsupport
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bulletbutterfly
(@gump_liza) reported
@kpac_15 @TELUS @TELUSsupport I went through CRTC to a different Consumer advocacy. Call CRTC and ask for guidance and who can help you. Telus, I’ve made it my mission to help others after what you idiots tried to do. What you’re doing is WRONG. Commence a** kicking, Kevin.
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Laurence
(@LaurenceP81) reported
@OpenMediaOrg There needs to be more competition in Canada. SinceBell, Telus, Rogers are the three big players providing service in Canada for Internet and phone this affects phone and internet affordability in Canada. This is a significant part of the problem. Their power is overwhelming.
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bulletbutterfly
(@gump_liza) reported
@kpac_15 @TELUS @TELUSsupport I will try to find the consumer group I lodged a complaint with, quite a few yrs back. It was with Telus mobility. I won. Google “Telus complaints”. You don’t have enough yrs in a lifetime to read all...
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Jaymee Does Life✌️
(@jaygrave96) reported
@pearlsonally Don’t do freedom. Their coverage is garbage. I’m with Telus now which is the parent company of Koodo. Only reason I left Koodo was because they didn’t offer US plans. I miss them dearly lol.
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Alipy
(@gazpachodragon) reported
On hold with @TELUSsupport (again) because they're on hold...with Telus support. It's a Matryoshka of time wasting.
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Triple S
(@scottsimonsays) reported
@stephen_taylor @ETito604 Do you include major Canadian telcos in that? Can Bell, Rogers, Telus, refuse to provide me with internet and telephone service? Genuine question here as I think out loud.
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nobody
(@funnygurl01) reported
@BridgieCasey @TELUS I called the CRTC and lodged a complaint. the calls stopped!
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Salin Sarin
(@SalinSarin) reported
@TELUS hi Telus team got my samsung S20 and S20 FE.. Didn't get any galaxy buds... Can you please help...?