Telus

Telus Outage Report in Airdrie, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Airdrie, Alberta 01/18/2026 11:50

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Airdrie, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

  • aggieloveseggs Aggie (@aggieloveseggs) reported from Calgary, Alberta

    @allantaylor Telus Spark in Calgary sucks in comparison to the facility in Edmonton.

  • EbyJames James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

  • millieah Millie Hartviksen (@millieah) reported from Calgary, Alberta

    @TELUS is horrible. Our internet is down as is our Satellite TV. I keep calling and no one fixes them!!!!

  • MichelletypoQ MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    @ThatKevinWoron @JoshuaKnaak @ryanjespersen Let's talk about Telus as an example.. they owned majority share when they merged with BC tel... they opted for Vanvouver as HQ under a very similar government. Never say never, ever.

  • DaveOlecko Dave Olecko (@DaveOlecko) reported from Calgary, Alberta

    Its Bell! What would expect! Dropped them years ago Sat TV & Customer Service sucks #telus #rogers pay attention - streaming is coming ... and it’s going to change the landscape #californiatech

  • CVMINC Allan Herman (@CVMINC) reported from Calgary, Alberta

    Telus made a major blunder. They should write it off, retrain or fire incompetent staff and leave they guy alone. He had prepay in place, not his problem.

  • jlcw08 jlcw08 (@jlcw08) reported from Calgary, Alberta

    at @TELUS in @NorthlandMall found a lost cell phone. Stood here for 20min waiting my turn. When I was finally helped I was informed there was absolutely nothing they could do unless this person comes into their store, worst customer service ever! Phone is with Mall security. #yyc

  • Ray_ann94 ريان ✨🇸🇩 (@Ray_ann94) reported from Calgary, Alberta

    Home wifi is soooooo slow today+. TELUS fix this! there’s 6 ppl home at all times now! 🥺😭

  • MichelletypoQ MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    @UncleRee1 Yes.. My bad.. it's just a pay per use on Shaw and Telus as well. Feel like Netflix might be upping their game soon with more competition closing in.. Apple is coming up with some good series at well.

  • destinyscurse garycheung (@destinyscurse) reported from Calgary, Alberta

    How does Telus not have a phone support number or their business connect!!! #telus #fail

  • sauravarora Srv (@sauravarora) reported from Calgary, Alberta

    @TELUSsupport Quick Question: How can I sign up for Telus email address. I'm a existing Telus customer.

  • MookNicole Nicole Mook (@MookNicole) reported from Calgary, Alberta

    @TELUS @TELUSsupport My home phone completely stops working. Customer service says I have to wait 3-5 business days!!!! How about NO WAY! #shittyservice #nomoretelus

  • VanHeathen Heath McCoy (@VanHeathen) reported from Calgary, Alberta

    Hey @Telus. We’ve been in our new home since just before XMas and still can’t get our Internet, wifi, TV service sorted (so it actually works). Trying this as repeated service calls have resolved nothing. I suppose complaining on social media is a last ditch effort.

  • bee101_01 Mel Morrison (@bee101_01) reported from Calgary, Alberta

    @telus #allconnected Sec 226, Row 4, Seat 8 “Dude I’m sorry I called you stupid, that’s ok! I’m sorry I farted in your helmet! BURNNN!!!! Hahaha”

  • trentjohnsen Trent Johnsen (@trentjohnsen) reported from Calgary, Alberta

    @DruhFarrell yes, all Canadians paying exorbitantly high monthly charges for mobile phone services, Internet access & TV to oligopoly provider @TELUS are so proud to have done our part in getting this monument to price-fixing & abusive customer service built. #yyc @CRTCHearings

  • MichelletypoQ MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    Air Canada is HQ'd in Montreal.. Westjet in AB.. Westjet pays provincial tax, yet Kenney prefers to play juvenile, passive aggressive games because Westjet doesnt support Wexit... Alberta is doomed. Never say an Albertan company wont move HQ.. Telus did exactly that during Klein.

  • OttoMatzeg Derek Otto Matzeg (@OttoMatzeg) reported from Calgary, Alberta

    Both Red Deer and Airdrie Telus mobility is down #Alberta

  • JMaccle Jason MacDonald (@JMaccle) reported from Calgary, Alberta

    God, @ShawInfo you really are the worst. Can’t wait until I can switch back to @TELUS. Had a technician basically lie and cancel an appointment on us. Brutal.

  • SWCalgaryGuy Brian (@SWCalgaryGuy) reported from Calgary, Alberta

    @CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus

  • Nazmazh Jeff H (@Nazmazh) reported from Airdrie, Alberta

    Naturally, the internet dies just as soon as Telus support shuts down for the night. Hopefully it comes back soon. This whole "no-internet" thing is weird and frustrating.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • comlaterra ||*|| 🎗 [+ -- ··] (@comlaterra) reported

    To anyone who ever consider using @PublicMobile from @TELUS , you should know they don't have customer service. If any issue, you'll find alone trying to deal with a horrendous community page where almost nothing works. DO NOT USE.

  • jamesgemmill James Gemmill (@jamesgemmill) reported

    Telus slow of others too?

  • Ice_Princess_27 Skating.Starbucks.Sunshine (@Ice_Princess_27) reported

    @RogersHelps @Rogers Because I’m switching over to Telus or bell! I’m DONE with you guys. Horrible service ALL around. Telus has been a dream for hubby n our home services soooooo

  • shane_fitzs shane Allen Fitzgerald (@shane_fitzs) reported

    @ telus is your chat option down

  • littlebear_730 ✿Ant✿Woman✿ (@littlebear_730) reported

    @EComm911_info @TELUS @TELUSsupport Terrible time to be having evacuations again in Lytton without communications!!!

  • Hollaback_boyy Taylorr (@Hollaback_boyy) reported

    Hey @TELUS I was on a phone call with someone and somehow a stranger ended up connecting to me. What ******** is going on with your network.

  • rvseeketh RV B (@rvseeketh) reported

    @TELUSsupport I can't see my account because right after logging in the access is blocked by a popup asking me to enter my address to see TELUS services in my area. The popup doesn't work so I am stuck and can't access my account. Please remove the popup ASAP. Thx

  • jxhnnyleka Johnnyyyyy (@jxhnnyleka) reported

    And the worst part is no one can really change internet providers cuz well, we just went through the giant two, thats right, Telus doesn’t even have home internet in Eastern Canada, only the West loooooool. but anyways rant over, have a nice day ppl 💀

  • psxo_sierra Sarah (@psxo_sierra) reported

    @TELUS Cell service is still garbage but hey, why work on that

  • EComm911_info E-Comm 9-1-1 (@EComm911_info) reported

    .@TELUS advising landline/cell service currently unavailable in Boston Bar, Lytton & Spences Bridge area. #TELUS techs onsite. Life-threatening emerg? Dial 911 in case service restored. No service? Head to nearest doctor/police/fire dept if able. Info @TELUSsupport. #911BC