Telus Outage Report in Airdrie, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Airdrie, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Phone | |
| Calgary |
Total Blackout | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
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Seumas Bruce
(@SeumasBruce) reported
from
Calgary, Alberta
Took my 3 teens down to Telus Convention Centre for 1st shots tonight. Kudos and virtual hugs to all the AHS workers (and volunteers?)! RN administering our shots was pulling a 12hr shift!
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Deborah Brown
(@mummaquilts) reported
from
Airdrie, Alberta
Day Five. I’m a prisoner in my own home. My @telus alarm system mysteriously goes off every morning, without reason. The company now tells me they can’t even come out with a tech until tomorrow! FIVE DAYS IN A ROW! Glaring alarms going off!! Terrorizing! HELP
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Kyle
(@cowtownkyle) reported
from
Calgary, Alberta
@Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.
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Dr. Gidrewicz
(@dgidziu) reported
from
Calgary, Alberta
Standing in line at the Telus Convention Center today it wasn't lost on me that ~90% of the demographic getting #vaccine today was Caucasian. Absolutely MUST continue ALL efforts to reach marginalized members of society. Support for more #vaccinerodeo @gabefabreau. @AHS_media
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Jason Stettner
(@Skycaptin5) reported
from
Calgary, Alberta
I find that @TELUS internet has been incredibly unstable recently, with half speeds since covid started. Disconnects often too now.
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Jeremy Duncan
(@duncanjeremy) reported
from
Calgary, Alberta
@TELUSsupport No issues on any other platforms. I have a Telus 1Gbps fibre connection.
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Julie Van Rosendaal
(@dinnerwithjulie) reported
from
Calgary, Alberta
Renegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??
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Deborah Brown
(@mummaquilts) reported
from
Airdrie, Alberta
@ColleenDeNeve @TELUS Our sensor is brand new out of the box yesterday, replacing the one that was just installed mid February. So I don’t think dust is the issue here, but thank you for the suggestion. We need all the troubleshooting we can get. @telus help needs to step up.
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Greg Glatz 🇨🇦
(@gregglatz) reported
from
Calgary, Alberta
Best part of my day? Eight calls to @TELUSsupport because my Telus tech showed up this morning to do an install and left without getting in the building. Apparently, he’s the only person in the world unaware that the @rogers network is down and you can’t reach people by phone.
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Deborah Brown
(@mummaquilts) reported
from
Airdrie, Alberta
Okay @TELUSsupport @telus Our Alarm malfunctioned AGAIN TODAY!!! SIX DAYS IN A ROW!! Technician has been here twice and this issue is still not resolved. I recorded the whole thing this morning...8 MINUTES OF GLARING SIRENS. This must be fixed TODAY!!!
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Dee
(@deidras66) reported
from
Calgary, Alberta
@dinnerwithjulie @TELUS Customer service, the new oxymoron 😡
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Michael Tighe
(@miketighe) reported
from
Calgary, Alberta
I’ve had nothing but problems from Shaw Mobile. I wouldn’t rely on it to call 911 properly if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.
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IceTito
(@IceTitoYYC) reported
from
Airdrie, Alberta
@JamesJohnsonYYC Been with Telus for 10+ years….never a problem…my GF has Shaw…I mock her every time I come over….
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Deborah Brown
(@mummaquilts) reported
from
Airdrie, Alberta
Now I wonder? What would happen if there was a real reason for alarm? Would I get help? Would I be a priority? @telus does not seem to have an answer for me.
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Michael Tighe
(@miketighe) reported
from
Calgary, Alberta
I’ve had nothing but problems from Shaw Mobile. I wouldn’t reply on it to call 911 if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.
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Julie Van Rosendaal
(@dinnerwithjulie) reported
from
Calgary, Alberta
@ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…
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Kelz 📷🇨🇦
(@the_kelzzz) reported
from
Calgary, Alberta
If you have an appt at the Telus Convention centre go early as ****!!! You get to be in the longest queing line I've ever seen in my life! What a joke this system is! 🤬
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Jaimé Turner 🇨🇦✊🏿🌈🌎
(@jaimeturner) reported
from
Calgary, Alberta
@TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?
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Guillermo Manriquez
(@GuiManCam) reported
from
Calgary, Alberta
@TELUS @TELUSsupport I’m trying to move my services and cancel my tv service and your useless representatives hang up on me every time I have spoken to 4 different persons there 🤬🤬🤬
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Dr. G concerned Albertan
(@dgidziu) reported
from
Calgary, Alberta
@CarrieTait I also heard from a colleague that the mass vaccination center in the Telus Convention Center is slowing down next week.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Brookie 💖💙🤍💙💖 🔜MFF'22
(@brookiedj) reported
@BrattyBekka Hmmm... If your ISP is Shaw, and you have some kind of BlueCurve service, I think they still offer extender pods? I'm not too sure about Telus tho.
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Cam Woolridge
(@Cam_Woolridge) reported
Currently missing fights in the Flames game because @TELUS sucks
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Sandra Di
(@sdigian) reported
@TELUSsupport I was in a Telus store last week. 4 employees all looking down at their devices, no customers. The 1 person who dealt with me had no time for me and I quickly left, no purchases made no questions answered.
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Bradislav Bennettov
(@BradlyBennett) reported
@TELUS your phone internet sucks ****
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Dawn Sheldon
(@dnoelle89) reported
@telusmobility I just spent nearly 3 hours on hold and once I finally reached someone my call got disconnected for ‘reaching the max call time’. No one has called back. Back on hold now going on hour 4+ . Help pls @TELUSsupport @TELUS
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🇨🇦 sarah b ⚡️🧘♀️🖤
(@sarbuttzie) reported
@TeslaGoesPlaid Yes! We have determined that Starlink isn’t the option for us, we are going to make some adjustments/improvements to our current Telus system and hopefully that will resolve issues
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BroadcastCanada 🇨🇦 🏴
(@VDOLinx) reported
Never, Ever get TELUS SmartHome Security @TELUSsupport @TELUS our cameras stopped working as soon as it got cold - phone calls go to the Philippines on hold for over an hour - Worst customer service ever!! what a **** company!
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Jigneshkumar
(@jk_bhoi) reported
More then 60 minutes of wait for a customer service representative from @TELUS some things never change @TELUSsupport
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Healing Dawn
(@dawn_healing) reported
So. #Telus is going to start charging 1.5% fees for each payment you make with your credit card. Nothing like paying for the opportunity to pay for services. Pay your own damn operational costs.
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TheRealPeterErtsos
(@TheRealPeterErt) reported
@TELUSsupport why is it when I hang up from Telus I’m angry & waste my life correcting your mistakes without success? My time is worth north than crappy phone & cable service!!