Telus Outage Report in Airdrie, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Telus
Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (51%)
-
Phone (22%)
-
Wi-fi (10%)
-
TV (7%)
-
E-mail (6%)
-
Total Blackout (4%)
Live Outage Map Near Airdrie, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
-
Rich Hesketh
(@RichHesketh) reported
from
Calgary, Alberta
Is it acceptable @TELUS @TELUSsupport for us to be waiting over 72 hours for our internet to be reconnected? Seems to me that it’s not. We’ve spoken to no less the a dozen agents who claim 2-24 hours to flip that switch. Has anyone else had such bad service?
-
Evan Crawshaw
(@EvanReadsNHL) reported
from
Calgary, Alberta
As a CSEC Usher it's sad that we lose CEO Ken King and fellow Telus Club Concierge Desk Mr. Strickland to cancer just before the pandemic. Now our longtime #Flames Captain and community leader Mark Giordano is extracted from our team. It sucks. It really does.
-
Dee
(@deidras66) reported
from
Calgary, Alberta
@dinnerwithjulie @TELUS Customer service, the new oxymoron 😡
-
Frank,the Bluesman
(@Frank76453011) reported
from
Calgary, Alberta
@tombielecki @AB_EmergAlert Thank God,I'm not a Telus customer....and I haven't been for approximately 15 years or so.....
-
Werd 'EmUp. 💉💉💉✖️✌️
(@WerdEmUp) reported
from
Calgary, Alberta
@cDenno I was on the bus in Inglewood, as soon as I crossed the river it dropped. I was like damn Telus you got no coverage in the hood?! Then it came and went a few times, no bars, 3g no bars etc.. then 4g and I could tweet again.
-
C of Dead
(@CofDead1) reported
from
Calgary, Alberta
@mattmcqueen Damn, @telus
-
Đ₥
(@DustinMorris13) reported
from
Calgary, Alberta
@aggieloveseggs @MrD_AB It's telus at work, and it's never been great.
-
░▒▓█ 𝓭𝓜 █▓▒░ 🇮🇱
(@DustinMorris13) reported
from
Calgary, Alberta
@Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.
-
Đ₥
(@DustinMorris13) reported
from
Calgary, Alberta
@MrD_AB I think the hospital uses Telus. They just finished upgrading recently. It's so bad!
-
Nikita Kalonji
(@NikitaKalonji) reported
from
Calgary, Alberta
Of course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming 😩😩😩 #LiveStreaming #FavouriteSonbet #teluscable
-
Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
-
Werd 'EmUp. 💉✖️✌️
(@WerdEmUp) reported
from
Calgary, Alberta
Was Telus just down for anyone? Had no service for like 20min there.
-
Jelli
(@jelliclecatsttv) reported
from
Calgary, Alberta
So My Internets Going To Be Shut Down Soon… When I Signed Up At @TELUS I triple Checked That It Would Come Out Of The Same Account As My Phone Bill He Said Yes Well Guess Who Has A Surprise $300+ Bill. 😤🤬 #TelusProblems
-
Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
The last two solved my problem for me (of course my cable bill is going up $6 😡) and the pricing is comparative to Telus so I might still switch. I’ll get a free TV after all.
-
Julie Van Rosendaal
(@dinnerwithjulie) reported
from
Calgary, Alberta
@ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…
-
Jon Martin
(@JonMartinCalgar) reported
from
Calgary, Alberta
@SingularZeez Telus: The future is outsourced. Their old slogan was The future is friendly. I modified it years ago. It was the first place I was laid off from. They say you never forget your first.
-
Lovejivan Sidhu
(@lovejivansidhu) reported
from
Calgary, Alberta
Today was the third time @TELUS tried to install fiver internet at my house, and we were running into the same issue that they kept saying was fixed. The company that connected our house to the rest of the system didn't actually connect us. Its ONLY been 4 months... #yyc
-
Gus Thorson ⚾️🏒🥅🏈
(@BreakawaySR) reported
from
Calgary, Alberta
@debbieelicksen @DirtRoadQueen__ @PrimeVideoCA Watched it live on Paramount Network. Shaw/Telus On Demand?
-
lyndarae@#
(@flickncajun) reported
from
Airdrie, Alberta
@shawcable tv support and office closed Terrible Just when I was going to change my mobility from Telus to Shaw
-
Jeff Callaway
(@JeffCallaway) reported
from
Calgary, Alberta
PSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Golden Oaks
(@Roxxymommy) reported
Will the announcement that Canada is cutting Huawei affect rural customers with a telus hub internet connection @TELUSsupport Because suddenly mines terrible tonight.
-
Cry Havoc! Let slip the frogs of war! 🇨🇦 🇺🇦
(@IrreverentOtter) reported
@AdamLockett34 @PierrePoilievre Reminder: Nortel was bankrupt and PM Chretien had already approved the Huawei core transport switches we were installing in the Bell and Telus 2G/3G cellular network back in.....2008. BTDT.
-
Anthony Whitman 🍊
(@AnotherWhiteMan) reported
@Bell_Support If I send a file to someone with Bell internet, it goes 1gig. If I send a file to someone with Shaw, Rogers, Telus, etc... it goes 20mbps. Problem isn't in my house or in my neighbourhood, it's the routing.
-
J Michael Waller
(@JMichaelWaller) reported
@potkazar .@potkazar: “‘There are many in this company both in the lower ranks and even in the higher ranks who openly say they support the regime in Iran,’ said one Telus employee…. ‘Many of the employees in the company are Iranian students who travel to Iran, where they are trained…’”
-
Tony Dehnke - 12v.Biz 🧰 & Dive Site Reports 🤿
(@tonydehnke) reported
Is it just me or is the Wifi at @StarbucksCanada using @telus really slow now? Last 2 I've been at have been about 2 Mbps download speed. Videos wouldn't even playback well. If SB wants to be the "third place" for people, wifi slower than most people's phones is pretty poor.
-
Julie Ali
(@JulieYAli) reported
@TELUS So what was the reason for the failure to cancel my TV plan October 5, 2021? I can't figure out her explanation. This is the explanation: "It did not cancel it initially because it was set for a future cancellation date, and it got stuck in our system".
-
My Two Cents
(@MyTwoCents000) reported
@MichaelChongMP Too late - they've been imbedded in Telus' wireless network about 20 yr now
-
Funny_Face_Guy
(@Funny_Face_Guy) reported
Well, if @FreedomMobile @freedomsupport is purchased by this so called Telus Globalive agreement then I'll just cancel. Why you ask? @TELUS are greedy money hungry idiots who over charge their customers. And I will be unhappy if my cellular bill goes up becouse of it.
-
T.Rajjjj
(@TRajcic27) reported
@HeySeto I was a loyal Telus supporter for 10+ years and made the switch to Fido! Never been more happy. Great customer service, solid plan and they also have daily contests on their app with monthly freebies.
-
JJ
(@TheTimesofJJ) reported
Cant tellf if “alex” works for telus in the promo division or is a scam company. Plus he was rude in the wat he speaks