Telus Outage Report in Airdrie, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Airdrie, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
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Perla Coddington: Pinterest Mom
(@MsCoddington) reported
from
Calgary, Alberta
Is anyone else having issues with their @TELUS internet but every time you call to get it dealt with, literally nothing changes and the problem keeps getting worse? @TELUSsupport
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ferhab
(@drybones_33) reported
from
Calgary, Alberta
Lost signal are your ******* kidding @telus
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Ryan Lambert
(@Ryanlambert11) reported
from
Calgary, Alberta
@aimeok @BlayTopher Two years with Telus and I’ve never had an issue! I’ll vouch for them!
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
I’m not sure which is more painful, a wasp sting on the lip or trying to access @Telus customer support. Why did we let these guys become a monopoly? #yyc #smallbusiness #terribleservice
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Kim Easterbrook
(@kimeaster) reported
from
Calgary, Alberta
Anyone else having issues with @Telus ?? Every play in football it freezes Pissing us off
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
Well I must admit, @TELUS has redeemed itself as my phone and internet provider. Could still offer easier access to customer service but all the other problems have finally been solved.
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Kevin Barrowcliff (@🏡)
(@KBarrowcliff) reported
from
Calgary, Alberta
@CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..😡😡😡
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🇨🇦”Magic” Max Pincombe🇨🇦
(@MaxPincombe) reported
from
Calgary, Alberta
Well @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
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Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
@JayBeeGooner @TELUS Yep, 100 down difference max which is pathetic. @Bell says they won’t charge a premium until March 31st. If it’s not GBps it’s not really true 5G.
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.
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Alyssa Berry
(@Aly_B_YYC) reported
from
Calgary, Alberta
Things must not be going well for @TELUS that they have to get ill informed “lifestyle” influencers to shill the Babylon app on IG. What a mess. Tax dollars should never support private business. Full stop.
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
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Jonathan Anderson
(@jaonesix) reported
from
Calgary, Alberta
Is there a worse customer experience than dealing with @TELUS and @TELUSsupport? Doubt it.
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(Jon)ny Foozball
(@jonathanwhudson) reported
from
Calgary, Alberta
@sheldonjones83 @DanSportsFan34 I'm watching it through my Telus login right now.
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Cait Thompson
(@CaitThompson2) reported
from
Calgary, Alberta
@TELUSsupport we don’t have any service in Bridgeland, #yyc. Our community chat group has confirmed it’s a community wide problem. #helpus @TELUS
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Jonathan Anderson
(@jaonesix) reported
from
Calgary, Alberta
Anyone have @WWENetwork on @TELUS? I contacted @TELUSsupport nearly two weeks ago trying to figure out why WWE network’s streaming service doesn’t recognize my cable subscription. Telus had no explanation and said they would contact me with a solution (this has happened before)
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Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
@Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.
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richard
(@richardwfrank8) reported
from
Calgary, Alberta
@TELUS wondering how there is always a wait for over an hour to get customer service on the phone...always! This is crazy!
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dumb cowboy 🤠
(@oopsatallie) reported
from
Calgary, Alberta
just tryna watch these people **** up their lives but @TELUS is too busy tryna **** up mine 😔😔😔 #90dayfiance
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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TheRealDeal
(@newsandinfo247) reported
@TELUSsupport We still don’t have access to critical emails due to this forced “migration”. Your issue escalation department apparently doesn’t work past 5:00. Your customer service line isn’t helpful on this issue. We would advise @Telus customers to find other service providers. @CRTCeng
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Bryce
(@GayPrairie) reported
@maxfawcett Honestly my customer experience with Telus has been great but all of their rates are way to high compared to what people in other countries pay.
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#Stayhome-#BeKind
(@organicislands) reported
Finally, clear instructions from a VIHA nurse to get a referral to the Assessment clinic so my daughter can actually receive medical care w/out another 8-hour wait in Emergency. Now, I have to get the referral. GP won't do a tele-appt until May 13, Babylon Telus same.. 2/#bcpoli
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Ohnononono
(@pepelaohno) reported
@nashwalina @lesaboteur87 As an emergency, at least better than nothing, you might want to try Babylon Telus Health? Might at least help a bit, I've found you can get virtual appointments within 10 minutes often. It's free so if it's bad it's worth a shot.
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x - Coldplay_Oilers ➐
(@coldplay_oilers) reported
The AHS site at Telus Convention Centre is issuing Moderna today and apparently people are arguing with nurses saying they must have Pfizer. IT’S THE SAME ****! #ableg
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Emery A. ✈️🚀🚁
(@Rainforest2912) reported
@johnkoetsier @CBCNews @cbcErica Right on! A Telus employee threatened my (elderly) friend that it would cost her $150 to enter her apartment to find out why Internet was not working. I interfered but it took almost a month before it was fixed (no discount on the bill).
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Woody Bezan 🇨🇦 🍩
(@WoodyBezan) reported
@maxfawcett In MB it's Bell. Telus is just OK. The biggest problem I have with Telus is billing. Errors are always in their favour, but when challenged they do immediately correct the bill. Just wish I didn't have to go over their bills monthly.
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Colin B.
(@swordgeek) reported
@TELUS Just had a call from "Sam" at Telus. "We are running a promotion..." "I'm not interested in any promotions, thank you." "Then go to Hell!" One of your customer service reps just told me to go to hell because I didn't want to waste his time. I'm shocked.
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Leah 🇨🇦 at home
(@LeahMueller13) reported
@Caligalli We pay $10 dollars a month. My parents use it when they call us. I like how it doesn't cut out when both parties are talking at the same time. Telus has a service called call control that has effectively stopped ALL junk calls. (On cell phone too) We will keep it for now.
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scott pyke
(@SPykeF1fan) reported
@maxfawcett First I got mad at Bell for poor customer service then Rogers pissed me off for lousy customer service. Telus was little better they lasted 3 years Now I'm with Virgin but it's only a matter of time LOL