Telus Outage Report in Airdrie, Alberta
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (51%)
-
Phone (21%)
-
Wi-fi (10%)
-
TV (7%)
-
E-mail (6%)
-
Total Blackout (5%)
Live Outage Map Near Airdrie, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
TV | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
-
ferhab
(@drybones_33) reported
from
Calgary, Alberta
Lost signal are your ******* kidding @telus
-
Jonathan Anderson
(@jaonesix) reported
from
Calgary, Alberta
Anyone have @WWENetwork on @TELUS? I contacted @TELUSsupport nearly two weeks ago trying to figure out why WWE network’s streaming service doesn’t recognize my cable subscription. Telus had no explanation and said they would contact me with a solution (this has happened before)
-
REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
Well I must admit, @TELUS has redeemed itself as my phone and internet provider. Could still offer easier access to customer service but all the other problems have finally been solved.
-
🇨🇦”Magic” Max Pincombe🇨🇦
(@MaxPincombe) reported
from
Calgary, Alberta
Well @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting
-
Ryan Lambert
(@Ryanlambert11) reported
from
Calgary, Alberta
@aimeok @BlayTopher Two years with Telus and I’ve never had an issue! I’ll vouch for them!
-
Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
@JayBeeGooner @TELUS Yep, 100 down difference max which is pathetic. @Bell says they won’t charge a premium until March 31st. If it’s not GBps it’s not really true 5G.
-
Joshua.
(@joshee) reported
from
Calgary, Alberta
@koodo when will you support smartwatches? @TELUS supports them... 🙏⌚ @SamsungCanada Active 2
-
REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.
-
N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
-
Alyssa Berry
(@Aly_B_YYC) reported
from
Calgary, Alberta
Things must not be going well for @TELUS that they have to get ill informed “lifestyle” influencers to shill the Babylon app on IG. What a mess. Tax dollars should never support private business. Full stop.
-
Jonathan Anderson
(@jaonesix) reported
from
Calgary, Alberta
Is there a worse customer experience than dealing with @TELUS and @TELUSsupport? Doubt it.
-
Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
@Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.
-
Cait Thompson
(@CaitThompson2) reported
from
Calgary, Alberta
@TELUSsupport we don’t have any service in Bridgeland, #yyc. Our community chat group has confirmed it’s a community wide problem. #helpus @TELUS
-
Kevin 🇨🇦❄✌🇨🇦
(@backbeatlosit) reported
from
Airdrie, Alberta
@mini_bubbly @every1wearamask I get to Deus package from Telus unfortunately Fox comes with that package and I can't get rid of one channel. I simply just never watch it.
-
(Jon)ny Foozball
(@jonathanwhudson) reported
from
Calgary, Alberta
@sheldonjones83 @DanSportsFan34 I'm watching it through my Telus login right now.
-
dumb cowboy 🤠
(@oopsatallie) reported
from
Calgary, Alberta
just tryna watch these people **** up their lives but @TELUS is too busy tryna **** up mine 😔😔😔 #90dayfiance
-
Perla Coddington: Pinterest Mom
(@MsCoddington) reported
from
Calgary, Alberta
Is anyone else having issues with their @TELUS internet but every time you call to get it dealt with, literally nothing changes and the problem keeps getting worse? @TELUSsupport
-
REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
I’m not sure which is more painful, a wasp sting on the lip or trying to access @Telus customer support. Why did we let these guys become a monopoly? #yyc #smallbusiness #terribleservice
-
Kim Easterbrook
(@kimeaster) reported
from
Calgary, Alberta
Anyone else having issues with @Telus ?? Every play in football it freezes Pissing us off
-
Kevin Barrowcliff (@🏡)
(@KBarrowcliff) reported
from
Calgary, Alberta
@CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..😡😡😡
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Annette
(@whynotannie) reported
OK -let's see if you actually follow up on your commitment to me. I will keep everyone posted. So word is by Dec 7 there should no longer be issues. I can't believe I even have to wait that long. @TELUSsupport @TELUS
-
mikael mathieu
(@mikael_mathieu) reported
@TELUSsupport Why telus is down
-
Shara
(@sharabier) reported
I bought Syd an Apple Watch from @TELUS in October. It’s been a dumpster-fire of issues and I am STILL paying both with time and $$. Spent pretty near 15 hours on the phone with @TELUSsupport and still not resolved. Have been with @telus for nearly 22 years. What do I even do?
-
Shanne Marie
(@shannemarie) reported
@WhiteLightKing @TELUS I use @TELUS Call Control. Haven't had a robo call since adding it ($0). My tip is that if you call a business and request the call back service (eg. Air Canada), you need to turn it off (*99) b/c the callback initially is a robo call which can't respond to the blocking prompt.
-
Daniel O'Hara
(@daniel_ohara) reported
@TELUSsupport @CraveCanada Hey guys - for whatever reason my Telus login on the Crave app isn’t working and I haven’t been cable to access programs for the past few days. Was working fine on Thursday.
-
David Gibson 🇨🇦
(@DavidGibson604) reported
@DrAmirPakdel @moodyangela Telus offers a free service that screens out computer-generated marketing calls. I don’t remember the name. It’s 100% effective.
-
Erin No’Toole
(@forktheucp) reported
@Shoeprincss7 @TELUS Ooh good idea! We signed up with ADT a few months back and the service was absolute trash that we cancelled and they tried to bill us and penalize us for cancelling. We cited the Alberta Consumer Protection bill (15 days within sign up) and they left us alone after that.
-
alex hamilton
(@SKRollins) reported
So on paper even though you have to pay more money down for the phone, I can save like $1000 or more long term with Koodo over Telus and still don’t have to sign a contract. The only downside is you don’t get 5G, only 4G. Does that really matter if you barely call or text anyway
-
Awaken Chibers
(@TwitchChibikn) reported
ALRIGHT @TELUS I pay for the highest internet you offer, YET i don't get it i get internet outages and not even the proper download EVERY time i call your guys say there's nothing WELL GUESS WHAT there is i have speed tests so FIX YOUR ****
-
Ace Cabebe
(@HeyItsIan14) reported
Call Telus tech support and you get connected to Titas in the Philippines, probably getting paid sub-par wages, trying to solve your issues from the other side of the world. 🤨