Telus Outage Report in Airdrie, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Telus
Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Airdrie, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
TV | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
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Kevin 🇨🇦❄✌🇨🇦
(@backbeatlosit) reported
from
Airdrie, Alberta
@mini_bubbly @every1wearamask I get to Deus package from Telus unfortunately Fox comes with that package and I can't get rid of one channel. I simply just never watch it.
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░D░M░
(@DustinMorris13) reported
from
Calgary, Alberta
Dear @Rogers, please fix the texting issue to Telus phones. Thank you.
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Tamara Gimon
(@tgims16) reported
from
Calgary, Alberta
@TELUS @TELUSsupport I am very disappointed that after 6 weeks of trying to get home internet and multiple false promises that still there are no answers and no one can help. Cancelled... I guess now onto another provider.
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cm
(@Crackmacs) reported
from
Calgary, Alberta
The #TELUS network seems to be having issues in Calgary, for data.
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Ken Crook
(@kencrook) reported
from
Calgary, Alberta
I’ve had this number call at least once a week for past 6 weeks or so. Never answer as I assumed it was @TELUS pushing their new fibre install to compete against #ShawCable
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
We are back in action with no communication from @TELUS about their blackout; clearly there is a need for a change management personnel or team!
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Sleepless in YYC🇨🇦🇬🇧🇸🇦🇺🇸
(@kvlovely19) reported
from
Calgary, Alberta
So customers of Telus Mobility, widespread outage of contacting 911
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@asadyyc @TELUS It’s just terrible
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Hugh
(@HmGinYYC) reported
from
Calgary, Alberta
@JessicaDaleWalk @CountFloyd2020 No to this. My healthcare records shall NOT be accessed by ANYONE without my signature or actual consent. That includes Telus, Babylon, the #UCPcorruption that spawned this horrible idea and any "third party". #ableg #abpoli #abhealth #ABdocs4patients
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Mike Lindsay
(@mlindsay65) reported
from
Calgary, Alberta
@TELUS your OpticTV app is terrible. I just rest my password using the link from the app and it still won’t log me in. Very un-user friendly.
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Derek Otto Matzeg
(@OttoMatzeg) reported
from
Calgary, Alberta
Both Red Deer and Airdrie Telus mobility is down #Alberta
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Ken King
(@coachkenking) reported
from
Calgary, Alberta
Want to start on the idea of switching from #Telus to #Shaw after some bad service, high costs and poor quality Internet/TV in spite of having a pretty pricey package. Pros and cons are appreciated!
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յσηαϯհαη
(@Jonleescholes) reported
from
Calgary, Alberta
I have to give a huge thanks to @TELUS My wife (and her kids) are now working from home. We have never reached our data limit never mind going over. A quick chat with a representative and now we have unlimited data for 2 years at no extra cost! #yyc #Telus
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Joshua.
(@joshee) reported
from
Calgary, Alberta
@koodo when will you support smartwatches? @TELUS supports them... 🙏⌚ @SamsungCanada Active 2
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Sebastian A. Salazar
(@hangarcat) reported
from
Calgary, Alberta
Hey @telus, maybe stop sending me emails about this piece of crap app, it’s not secure and it’s a slap in the face to our public healthcare. Everyone involved with it ought to be ashamed of this Mickey Mouse initiative #YYC #Calgary #alberta #abhealth #AHS #AbLeg #abpoli
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David Murray
(@david06243894) reported
from
Calgary, Alberta
You dam well know there is support, especially from Telus! Stop grand standing!
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Jonathan Anderson
(@jaonesix) reported
from
Calgary, Alberta
Anyone have @WWENetwork on @TELUS? I contacted @TELUSsupport nearly two weeks ago trying to figure out why WWE network’s streaming service doesn’t recognize my cable subscription. Telus had no explanation and said they would contact me with a solution (this has happened before)
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@TELUSsupport @TELUS seriously your customer support/service leaves a lot to be desired. 😐 #herewegoagain
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David Khan
(@Dave_Khan) reported
from
Calgary, Alberta
Apparently the #Telus #babylon app records your patient consultations with the doctor on the other end There are questions about in which country that data is stored, what privacy & data laws apply & whether the over-broad terms of service takes away your ownership of that data.
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
Oh it can back for 2 secs it appears it is down everywhere in Alberta! But no mention of this outtage on @TELUS website or call centre!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Soma Maitra
(@12somamaitra) reported
Facing some nagging billing issues with TELUS @TELUSsupport @TELUS and no solution / response from CS team. Stores ask to connect with CS team! Lost! Help…have all TELUS services. Home Internet Mobility
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Lori Barker🇨🇦
(@loridbarker) reported
@TELUS How do you talk to person who can help you? I have talked to numerous people, have a confirmation number from a tech and no one can help me and keeps on trying to sell me stuff. I need to know when you guys are showing up!!!!
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Johnny 5
(@Jonnyfive_05) reported
@AnthonyLacavera Telus and Rogers build our cell networks with their own money why should we allow foreign companies to come in and steal all the hard work our companies did to build this massive network?
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Master lawyer
(@Masterlawyer62) reported
@KalmiaLatifolia @OrangeParkBuzz @CollinRugg You obviously have never been to Canada. Telus cell phone service 120$/month. Cell phone 12OO$
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Birgit Pro-choice 🇨🇦🇩🇪🇺🇦🐭
(@ReinprechtB) reported
@ellebelleciao It has been snowing since Friday. Mostly powder as well. But even powder builds up pretty fast if it goes on for days. Road were so bad today, tons of black ice and accidents all over the city. Damn pickup trucks mostly. One truck just about hit the Telus ***** on the Whitemud.
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vL3GO
(@vL3GO_) reported
@TELUS @TELUSsupport Holy **** can you guys do ur job and fix ur servers! I swear to god every time I get on at night my internet goes to ****! 800 ping to 3300, you guys are a joke.
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David
(@David66786960) reported
@TELUSsupport Telus support line is dead, I tried multiple days, wait for about 2hrs, no answer. What's going on?
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bumble.prince
(@bumbleprince) reported
@TheRealTambo @TELUS @ShawInfo It’s not working for us too
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Anwar Abdi
(@RealAnwarAbdi) reported
It’s funny, how @TELUS manager hung up the phone on me, @Rogers how can switch my service to you guys
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Genetic Freak
(@ZarkMuckherbarn) reported
@Telus might be getting worse, but they're still (by far) the best cellular service provider in all of #Canada.