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Telus Outage Report in Airdrie, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

  • fuckjamesiv
    𝙟𝙖𝙢𝙚𝙨 𝙞𝙫 (@fuckjamesiv) reported from Airdrie, Alberta

    my wifi foy my phone is so shit but for my pc and laptop its fine how does that make sense @TELUS

  • mummaquilts
    Deborah Brown (@mummaquilts) reported from Airdrie, Alberta

    Okay @TELUSsupport @telus Our Alarm malfunctioned AGAIN TODAY!!! SIX DAYS IN A ROW!! Technician has been here twice and this issue is still not resolved. I recorded the whole thing this morning...8 MINUTES OF GLARING SIRENS. This must be fixed TODAY!!!

  • IceTitoYYC
    IceTito (@IceTitoYYC) reported from Airdrie, Alberta

    @JamesJohnsonYYC Been with Telus for 10+ years….never a problem…my GF has Shaw…I mock her every time I come over….

  • Nazmazh
    Jeff H (@Nazmazh) reported from Airdrie, Alberta

    Naturally, the internet dies just as soon as Telus support shuts down for the night. Hopefully it comes back soon. This whole "no-internet" thing is weird and frustrating.

  • backbeatlosit
    Kevin 🇨🇦❄✌🇨🇦 (@backbeatlosit) reported from Airdrie, Alberta

    @mini_bubbly @every1wearamask I get to Deus package from Telus unfortunately Fox comes with that package and I can't get rid of one channel. I simply just never watch it.

  • mummaquilts
    Deborah Brown (@mummaquilts) reported from Airdrie, Alberta

    Day Five. I’m a prisoner in my own home. My @telus alarm system mysteriously goes off every morning, without reason. The company now tells me they can’t even come out with a tech until tomorrow! FIVE DAYS IN A ROW! Glaring alarms going off!! Terrorizing! HELP

  • fuckjamesiv
    𝙟𝙖𝙢𝙚𝙨 𝙞𝙫 (@fuckjamesiv) reported from Airdrie, Alberta

    my wifi for my phone is so shit but for my pc and my laptop it works fine how does that make sense @TELUS

  • flickncajun
    lyndarae@# (@flickncajun) reported from Airdrie, Alberta

    @shawcable tv support and office closed Terrible Just when I was going to change my mobility from Telus to Shaw

  • mummaquilts
    Deborah Brown (@mummaquilts) reported from Airdrie, Alberta

    @ColleenDeNeve @TELUS Our sensor is brand new out of the box yesterday, replacing the one that was just installed mid February. So I don’t think dust is the issue here, but thank you for the suggestion. We need all the troubleshooting we can get. @telus help needs to step up.

  • mummaquilts
    Deborah Brown (@mummaquilts) reported from Airdrie, Alberta

    Now I wonder? What would happen if there was a real reason for alarm? Would I get help? Would I be a priority? @telus does not seem to have an answer for me.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • red_sonja_
    Red Sonja (@red_sonja_) reported

    @TELUS "TELUS offers a $20 monthly discount on...consumer smartphone plans. If you are deaf, deaf-blind or hard of hearing and do not require standard TELUS voice service...eligible for a discounted mobile service plan." 500 error

  • RahulAirline
    rahul (@RahulAirline) reported

    @Patrick_ORourke So basically, yesterday Rogers got special access to turn on the 3500 service. Starting tomorrow all carriers can turn the 3500 MHz, on in Urban Areas. So we wait tomorrow then, for Telus announcement?

  • GrtCdnNeckbeard
    Y2KNW 🇨🇦 (@GrtCdnNeckbeard) reported

    My Samsung Galaxy J1 is obsolete as of July 1 as Telus turns down 3G service. This will be the second phone I've owned that's outlived its service. It's also like $170 for a 5g phone I really don't wanna spend...

  • clkostiuk
    CK (@clkostiuk) reported

    @TELUSsupport i was considering getting telus home security but canceled the installation the following day after discussing with my spouse . Why did i still get an email about a bill being due ? how do i terminate this account

  • kyleandrewphoto
    Kyle Andrew (@kyleandrewphoto) reported

    Hey @TELUS looking for a new customer per chance?

  • KimberleyAPie
    Kimberley (@KimberleyAPie) reported

    @TELUS is there an issue with the My Telus app? I got my reminder message today of what I owe but the app says "you won't be charged anything this month" and $0.00. I'm confused.

  • alluringstorms
    alluringstorms 🇨🇦 (@alluringstorms) reported

    @AntonFalcoWx @SpencerSills Damn... Yeah so Rogers owns the majority of the towers down there, then it's bell, and thennn it's telus. It sucks.

  • CanadianFlash54
    T L (@CanadianFlash54) reported

    @Shawhelp thanks to your advanced Bluecurve system, that doesn’t realize people who watch NHL payoffs also want to watch the Stanley Cup finals, I did not get to watch the game today. Seems pretty stupid to have to reset the recording for the finals. Where is my @telus fiber?

  • BK7R
    Brian Roberts 🇨🇦 (@BK7R) reported

    @TELUS you guys really suck I’d tell you myself but coverage is so poor I can’t not even on my land line 🤯😤

  • kikixxxp
    kxxxxp (@kikixxxp) reported

    .@TELUSsupport @TELUS it’s 2022 and we all know what type of climate we live in, why would a sales rep think it’s okay to enter a strangers home 😭 what number can I call to file a complaint