Telus Outage Report in Airdrie, Alberta
Problems detected
Users are reporting problems related to: internet, phone and tv.
The latest reports from users having issues in Airdrie come from postal codes T4B.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Telus
Telus is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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TV (7%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Airdrie, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
||
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
Maybe the Scotiabank saddledome can get better wifi like shaw cuz let's face it telus wifi there sucks badly to many dead zones plus cuts out way to much I have 2 keep using my use data when I'm there & that shouldn't happen especially when I have a new cell !!!
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Jeff Callaway
(@JeffCallaway) reported
from
Calgary, Alberta
@TELUS @TELUSsupport Bye #telus 27 yrs as a customer. You have overcharged me 2 much for 2 long on multiple accnts. Your customer service wait times are well over an hour. & when I eventually get through you never fix the problem. Meaning more hour+ long waits. Hello #bell
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
So telus is now got the home entertainment service on sale how long will this last till they jack up the price to where customers can't afford it like they have now 🤔?!!?
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Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
If @Telus offers Telus Tv Plus with your internet know that it doesn’t work with Apple Airplay without serious issues that they are aware of. They offered free HBO and Crave. However their interface is so bad it’s not worth it.
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antiOlympicsguy 🎮🇨🇦🇺🇦
(@JamesTCanadian) reported
from
Calgary, Alberta
@Karone81 @CalgaryDrew Telus & koodoo are down. @downdetectorca
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CW 4 a New Republic of Alberta4All. Nothing Less.
(@alberta_cw) reported
from
Calgary, Alberta
Rogers/Shaw along with Telus & Bell is just one step closer to a monopoly. The corporate elite love owning utility infrastructure where you have no one else to go. It’s just another form oligarchy. Any entity like this should be broken up or made into public infrastructure.
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Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
Awesome service @TELUSBusiness 👎On the phone with a rep looking into a payment and an auto prompt kicks in saying “the department you are calling is now closed thank you for calling Telus.”
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richard white
(@everydaytourist) reported
from
Calgary, Alberta
@CalgaryResponse @joshyyc @TELUS You are correct Telus Sky as office at base and residential above. The problem is new buildings rarely have cheap rents office or residential unless subsidized. Old buildings are key to start ups for all types of business retail restaurants office etc.
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EXOWEB Studio
(@EXOWEBStudio) reported
from
Calgary, Alberta
Guys any recommendations on 5 gigabit speed routers? @RaidOwlTweets aperently Telus DNS is leaking and their solution is CVE vulnerable as did community at @Level1Techs did point out @TELUSBusiness are you guys aware of that? What router you would recommend? (1/2)
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Jeff Callaway
(@JeffCallaway) reported
from
Calgary, Alberta
3 wks. Time @TELUS takes to contact me for customer service by their revised estimate. Moved business service with office move last yr. Was going to be a month before Telus could transfer accnt. Had 2 move to @ShawDirect. Then @telus tried to bill for months post disconnection.🤬
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Jeff Callaway
(@JeffCallaway) reported
from
Calgary, Alberta
@TELUS worst service ever. Spent an hour in Market Mall store waiting for someone to help me as I obviously looked at new phones. Mirrors my phone service experience. Also learned I'm being hosed on my phone plan while I waited. 🤬
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Kakookie🌸top 2.8% @onlyfans
(@KakookieUwU) reported
from
Calgary, Alberta
Telus be the worst internet 😡 I just want to load my Hentai and not wait 5mins per vid
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
Hey telus where ******** is my refund from t Sending back yr equipment ?!!!? If I have to go down to 1 of yr store I won't be quiet about it !!!
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
Well telus where the hells Mt brother in law refund money from the equipment he sent back in October he's still waiting for his money back what the hells taking u idiot's so long ?!!?
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
Hey telus yr wifi has dropped 6 × now at the dome that's horrible shaw is definitely better !!
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
Hey telus yr wifi sucks here at the Scotiabank saddledome it keep dropping!!
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Kevin Hoffman
(@Hoffa_man) reported
from
Calgary, Alberta
@wowmobile @koodo @TELUS Congratulations! Your combined lack of effort has officially provided the worst customer service experience of my entire life!
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robyn raymond
(@bobbie403) reported
from
Calgary, Alberta
Keep piling on Thursday.. after spending 2h on the phone with 5! (Yes 5) separate agents last week.. I call in to @TELUS again.. to find out my problem WASN’T solved and the solution is much different than presented by the previous agents. #yourekidding #wheredoisendmyinvoice
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🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹
(@CalgaryBluesky) reported
from
Calgary, Alberta
@0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.
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JB
(@moustachiojb) reported
from
Calgary, Alberta
@TELUSsupport I normally deal with loyalty dept. been with Telus for a solid 20 years. Looking to end my optik TV service, but retain PureFibreX 2.5 GB internet service. not sure who to contact. Please let me know. Also have mobility. only thing to terminate is optik
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Norm Ally
(@Norm_Ally12) reported
Its nothing but issues with Shaw! Our whole system went down this morning, again , within a matter of 2 weeks. After 25 yrs of our business, Thank god Shaw is expiring in our household in July as it has gone to **** since the Rogers merger Horrible company. @Starlink or @TELUS is the only choice Starlink mini has been good in remote areas.
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Roadman T
(@teewhyare1) reported
@Bell and their crummy customer service can take a back seat. @TELUS, you're back on the clock.
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Commissioner Miner
(@fanCRTCProfling) reported
@tedwoodhead @cogeco Had to run out mid-way during Cogeco. They aren't wrong... but, they are paying the price for the other bad actors out there. Rogers, Telus and some resellers aren't exactly customer friendly and do screw people. Everyone pays the price for the bad apples.
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MJ
(@TheHumbleLion_) reported
Blunt honest truth, all these communication companies outsourcing to other countries is ruining their reputation, brand and integrity All to save a buck and keep shareholders happy....Keep jobs in Canada and US... Just awful @TELUS @Bell @Rogers
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Cory Morgan
(@CoryBMorgan) reported
@dmacpher Due to lack of towers in my area, Telus service was unusable. Starlink was a gamechanger for us though it is expensive
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Fringe Minority 9999
(@CarrieP04448074) reported
@Iam8lu3 @Starlink Speak for yourself! I love my starlink as its way better atleast in rural Alberta! Was with stupid telus for years and had internet that was about as bad as what dial-up used to be until Starlink came to Canada.
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Tyler Pfeiffer
(@TylerPfeiffer1) reported
@TELUS has to be the absolute worst company to deal with just spent 2 hours on the phone with 6 different people to sort out their screw up. We desperately need more competition in the phone market.
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britt🌛
(@brittanydaalton) reported
@TELUSsupport @TELUS your service is trash 🫶🏼
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Shadow
(@Shadow_Solos) reported
@smidgetmcnugget @tinymidna @hergalaxygg For sure. They could have done something like the Telus series did in Canada. Reduced prizes but full support for multiple tiers of skill. It definitely takes more work which may be why it wasn’t done. Also total scoring doesn’t help as it encourages teams to play even more aggro
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Alex Carter
(@alexthecarter) reported
Hey @adriandix shutting down Telus health is cool and all…but have you ever tried to find a walk in clinic on a Saturday? Seems impossible, nowhere has their walk in open, even for online. Off to clog up the ER I guess? #bcpoli #healthcare