Telus Outage Report in Airdrie, Alberta

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

• 
  Deborah Brown (@mummaquilts) reported 17 minutes ago from Airdrie, Alberta

  @ColleenDeNeve @TELUS Our sensor is brand new out of the box yesterday, replacing the one that was just installed mid February. So I don’t think dust is the issue here, but thank you for the suggestion. We need all the troubleshooting we can get. @telus help needs to step up.

• 
  Jeff H (@Nazmazh) reported 19 minutes ago from Airdrie, Alberta

  Naturally, the internet dies just as soon as Telus support shuts down for the night. Hopefully it comes back soon. This whole "no-internet" thing is weird and frustrating.

• 
  𝙟𝙖𝙢𝙚𝙨 𝙞𝙫 (@fuckjamesiv) reported 21 minutes ago from Airdrie, Alberta

  my wifi for my phone is so shit but for my pc and my laptop it works fine how does that make sense @TELUS

• 
  𝙟𝙖𝙢𝙚𝙨 𝙞𝙫 (@fuckjamesiv) reported 31 minutes ago from Airdrie, Alberta

  my wifi foy my phone is so shit but for my pc and laptop its fine how does that make sense @TELUS

• 
  Deborah Brown (@mummaquilts) reported 36 minutes ago from Airdrie, Alberta

  Now I wonder? What would happen if there was a real reason for alarm? Would I get help? Would I be a priority? @telus does not seem to have an answer for me.

• 
  Kevin 🇨🇦❄✌🇨🇦 (@backbeatlosit) reported 41 minutes ago from Airdrie, Alberta

  @mini_bubbly @every1wearamask I get to Deus package from Telus unfortunately Fox comes with that package and I can't get rid of one channel. I simply just never watch it.

• 
  Deborah Brown (@mummaquilts) reported 60 minutes ago from Airdrie, Alberta

  Day Five. I’m a prisoner in my own home. My @telus alarm system mysteriously goes off every morning, without reason. The company now tells me they can’t even come out with a tech until tomorrow! FIVE DAYS IN A ROW! Glaring alarms going off!! Terrorizing! HELP

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  khadijah or monica or both ??? (@khadijah_davies) reported 5 minutes ago

  @TELUS. I am being blocked from calling customer service to ask to change my connection date from Jan 5th to Feb 1st. Tired of all this bullshit.

• 
  Bonnie (@greenurlifenow) reported 5 minutes ago

  So annoying when you are offered a promotional rate, yet the company messes up the billing (which I sadly expected) and you have to repeatedly spend hours on the phone, trying to get the problem fixed. Looking at you, @telus. #Frustrating #TimeWasted 🇨🇦

• 
  Kamscan (@Kamscan) reported 6 minutes ago

  @ThymelessC @IceCold_Country @TELUSsupport The Dish is the same as Bell uses and Telus piggybacked off the Bell Satellites. So check out Bell for service . The set top box has to be changed out though

• 
  Jerry (@Iamwiths2pid) reported 11 minutes ago

  @jrfan1980 @siomoCTV Unfortunately for us, Walmart and Sobeys will raise prices to match them. See Bell, Telus and Rogers always shafting the customer.

• 
  Campbell Patterson (@CPComm) reported 11 minutes ago

  @altleft_eastend @MrWickDoe @alexposadzki If you're only counting infrastructure. It's the number of companies competing that is the issue. Moreover, if this deal is approved the likelihood that Bell and Telus merge increases. Less competition = poorer service, higher rates, and greater odds of catastrophic outages.

• 
  WellWithMelo (@wellwithmelo) reported 13 minutes ago from Toronto, Ontario

  @TELUSsupport please explain how it takes 2 weeks to email a return label for a return that should’ve happened over a month ago? No responses via email. 2 hours on customer service and no refund issued. @CRTCeng can you help here? I think I’ve been scammed by #telus

• 
  Sergio - Raptors #wethenorth (@YodaRaptor) reported 13 minutes ago

  Wow @TELUS 2.5 hours on the phone on hold to talk to home security retention? Is this what you qualify as customer care? I'm about to go from adding services to cancel all together

• 
  Brian Winseck (@BrianWinseck) reported 13 minutes ago

  @mediamorphis @CompBureau Maybe irrelevant, but thought I'd mention it. Recently Telus went to court and won to be able to charge CC fees to consumers if you use that to pay your bill. Funny how all our bills went down by switching to pay thru the bank... Not. As I'm sure that was built into the cost.

• 
  Michael Randall (@rand_mike) reported 16 minutes ago

  @TELUS stop sending people around knocking on doors. It’s supper time. I don’t give a **** about your “good deal for 6 months” then back to full price. Same goes for you @Bell and you too @Eastlink. I’ll come to you. Alright? Alright.

• 
  Alfonzo DeCredenzo (@DRBrownoff) reported 21 minutes ago

  @RyanSarai1 There is very little customer service at Telus He just learned to teaf from a scripted question sheet