Telus outages and service status in Airdrie, Alberta

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

• 
  Deborah Brown (@mummaquilts) reported 14 minutes ago from Airdrie, Alberta

  @ColleenDeNeve @TELUS Our sensor is brand new out of the box yesterday, replacing the one that was just installed mid February. So I don’t think dust is the issue here, but thank you for the suggestion. We need all the troubleshooting we can get. @telus help needs to step up.

• 
  Deborah Brown (@mummaquilts) reported 18 minutes ago from Airdrie, Alberta

  Day Five. I’m a prisoner in my own home. My @telus alarm system mysteriously goes off every morning, without reason. The company now tells me they can’t even come out with a tech until tomorrow! FIVE DAYS IN A ROW! Glaring alarms going off!! Terrorizing! HELP

• 
  Deborah Brown (@mummaquilts) reported 19 minutes ago from Airdrie, Alberta

  Okay @TELUSsupport @telus Our Alarm malfunctioned AGAIN TODAY!!! SIX DAYS IN A ROW!! Technician has been here twice and this issue is still not resolved. I recorded the whole thing this morning...8 MINUTES OF GLARING SIRENS. This must be fixed TODAY!!!

• 
  IceTito (@IceTitoYYC) reported 19 minutes ago from Airdrie, Alberta

  @JamesJohnsonYYC Been with Telus for 10+ years….never a problem…my GF has Shaw…I mock her every time I come over….

• 
  Deborah Brown (@mummaquilts) reported 21 minutes ago from Airdrie, Alberta

  Now I wonder? What would happen if there was a real reason for alarm? Would I get help? Would I be a priority? @telus does not seem to have an answer for me.

• 
  𝙟𝙖𝙢𝙚𝙨 𝙞𝙫 (@fuckjamesiv) reported 24 minutes ago from Airdrie, Alberta

  my wifi for my phone is so shit but for my pc and my laptop it works fine how does that make sense @TELUS

• 
  𝙟𝙖𝙢𝙚𝙨 𝙞𝙫 (@fuckjamesiv) reported 32 minutes ago from Airdrie, Alberta

  my wifi foy my phone is so shit but for my pc and laptop its fine how does that make sense @TELUS

• 
  Jeff H (@Nazmazh) reported 42 minutes ago from Airdrie, Alberta

  Naturally, the internet dies just as soon as Telus support shuts down for the night. Hopefully it comes back soon. This whole "no-internet" thing is weird and frustrating.

• 
  Kevin 🇨🇦❄✌🇨🇦 (@backbeatlosit) reported 51 minutes ago from Airdrie, Alberta

  @mini_bubbly @every1wearamask I get to Deus package from Telus unfortunately Fox comes with that package and I can't get rid of one channel. I simply just never watch it.

• 
  lyndarae@# (@flickncajun) reported 52 minutes ago from Airdrie, Alberta

  @shawcable tv support and office closed Terrible Just when I was going to change my mobility from Telus to Shaw

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Yan | @ayan604.bsky.social (@Ayan604) reported 1 minute ago

  I am not a @telus @TELUSsupport customer and my mobile has been on the @CRTCeng Canada's National Do Not Call List since 2014 ...yet I still got a phone call.

• 
  ROCKETMAN (@GenXHockey) reported 1 minute ago

  @CanadasLeafs @Rogers Rogers is the worst. Swapped to Telus again... much better this time around.

• 
  AnakeRose 🇨🇦 ❤️🤍💙💛 (@AnakeRose) reported 4 minutes ago

  @SonyaPaterson Oh geez Sonya, sounds like you've been thru the ringer! We've also had issues with Rogers/Shaw so we moved over to Telus for our cable & internet.

• 
  Marv Brown (@grizbro) reported 4 minutes ago

  @cashmobstalbert @TELUSBusiness Honestly. Telus sucks, when you talk to help desk they are in far away lands. Get cheap rates for the servive and so more profit for Telus. Service level???! Who cares.

• 
  Duke the Crusader (@Sithlor01286450) reported 6 minutes ago

  @Latin2077 @TELUSsupport I can confirm the My Telus App is also down. Could be some sort of maintenance but idk.

• 
  LET GO Habs (@habby44) reported 6 minutes ago

  Man @TELUS sucks for cable or internet trying to get answers on why your bill jumped $50 for no changes. They are like the friend you lent a $100 and can’t get a hold of!!!!

• 
  𝗟𝗲𝗲 𝗦𝗼𝗿𝗼𝗰𝗵𝗮𝗻 (@soro77) reported 7 minutes ago

  Hey @Rogers figure your **** out. No internet all day...anyone know @TELUS phone number?

• 
  Gregoryfan (@Gregory_SB35) reported 8 minutes ago

  God my internet is so slow :/ I have Telus purefibre 250 Mbps and man it is sooo slow to download games or stuff on my laptop like it takes an hour plus. tbh i kinda did forgot what internet plan i actually had (lol) but i thankfully will probably upgrade to either purefibre 1 gigabit or 1.5 gigabit and hopefully i will have much faster speeds :) and once i do that, i will only have to get an Ethernet port installed in my bedroom and then i will finally not have to worry about internet speeds again :3

• 
  Tyler "Award Winning" Melnychuk (@looseleaf_ca) reported 10 minutes ago

  2026 and I'm waving my phone around to try and get a signal @TELUS Y'all know how to do mobile?

• 
  michaelm (@mikemoore0057) reported 12 minutes ago

  Re. land line, I need to hang onto the phone number as it's registered everywhere and a PITA to change. Anyway, I too was paying a high monthly so I told Telus I was considering dumping it and they gave me a loyalty rate of $2.50 per month. They must do this to pretend they still have a customer base. And yes, porting to VOIP is something I was considering as I already have a couple of numbers.