Telus

Telus Outage Report in Airdrie, Alberta

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The latest reports from users having issues in Airdrie come from postal codes T4B.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Airdrie, Alberta 02/18/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Airdrie, Alberta

The most recent Telus outage reports came from the following cities: Calgary and Airdrie.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary E-mail
CanadaCalgary Internet
CanadaCalgary Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @TELUSsupport @TELUS seriously your customer support/service leaves a lot to be desired. 😐 #herewegoagain

  • bee101_01 Mel Morrison (@bee101_01) reported from Calgary, Alberta

    @telus #allconnected Sec 226, Row 4, Seat 8 “Dude I’m sorry I called you stupid, that’s ok! I’m sorry I farted in your helmet! BURNNN!!!! Hahaha”

  • EbyJames James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

  • millieah Millie Hartviksen (@millieah) reported from Calgary, Alberta

    @TELUS is horrible. Our internet is down as is our Satellite TV. I keep calling and no one fixes them!!!!

  • OttoMatzeg Derek Otto Matzeg (@OttoMatzeg) reported from Calgary, Alberta

    Both Red Deer and Airdrie Telus mobility is down #Alberta

  • VanHeathen Heath McCoy (@VanHeathen) reported from Calgary, Alberta

    Hey @Telus. We’ve been in our new home since just before XMas and still can’t get our Internet, wifi, TV service sorted (so it actually works). Trying this as repeated service calls have resolved nothing. I suppose complaining on social media is a last ditch effort.

  • Ray_ann94 ريان ✨🇸🇩 (@Ray_ann94) reported from Calgary, Alberta

    Home wifi is soooooo slow today+. TELUS fix this! there’s 6 ppl home at all times now! 🥺😭

  • david06243894 David Murray (@david06243894) reported from Calgary, Alberta

    You dam well know there is support, especially from Telus! Stop grand standing!

  • sauravarora Srv (@sauravarora) reported from Calgary, Alberta

    @TELUSsupport Quick Question: How can I sign up for Telus email address. I'm a existing Telus customer.

  • Jonleescholes յσηαϯհαη (@Jonleescholes) reported from Calgary, Alberta

    I have to give a huge thanks to @TELUS My wife (and her kids) are now working from home. We have never reached our data limit never mind going over. A quick chat with a representative and now we have unlimited data for 2 years at no extra cost! #yyc #Telus

  • mlindsay65 Mike Lindsay (@mlindsay65) reported from Calgary, Alberta

    @TELUS your OpticTV app is terrible. I just rest my password using the link from the app and it still won’t log me in. Very un-user friendly.

  • trentjohnsen Trent Johnsen (@trentjohnsen) reported from Calgary, Alberta

    @DruhFarrell yes, all Canadians paying exorbitantly high monthly charges for mobile phone services, Internet access & TV to oligopoly provider @TELUS are so proud to have done our part in getting this monument to price-fixing & abusive customer service built. #yyc @CRTCHearings

  • kvlovely19 Sleepless in YYC🇨🇦🇬🇧🇸🇦🇺🇸 (@kvlovely19) reported from Calgary, Alberta

    So customers of Telus Mobility, widespread outage of contacting 911

  • SWCalgaryGuy Brian (@SWCalgaryGuy) reported from Calgary, Alberta

    @CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus

  • SoulfulHarmony N. (@SoulfulHarmony) reported from Calgary, Alberta

    We are back in action with no communication from @TELUS about their blackout; clearly there is a need for a change management personnel or team!

  • CVMINC Allan Herman (@CVMINC) reported from Calgary, Alberta

    Telus made a major blunder. They should write it off, retrain or fire incompetent staff and leave they guy alone. He had prepay in place, not his problem.

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @asadyyc @TELUS It’s just terrible

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    The #TELUS network seems to be having issues in Calgary, for data.

  • SoulfulHarmony N. (@SoulfulHarmony) reported from Calgary, Alberta

    Oh it can back for 2 secs it appears it is down everywhere in Alberta! But no mention of this outtage on @TELUS website or call centre!

  • HmGinYYC Hugh (@HmGinYYC) reported from Calgary, Alberta

    @JessicaDaleWalk @CountFloyd2020 No to this. My healthcare records shall NOT be accessed by ANYONE without my signature or actual consent. That includes Telus, Babylon, the #UCPcorruption that spawned this horrible idea and any "third party". #ableg #abpoli #abhealth #ABdocs4patients

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • cakeis_not_alie Trevor Pott(◢◤); (@cakeis_not_alie) reported

    Poor sales dude on the line: I'll uh...get back to you in a couple of weeks when it is available. Me: You do that, bro. But I can 100% guarantee you that there is no universe in which @TELUS is going to even be taking orders for fibre in the next two YEARS out here.

  • whynotannie Annette (@whynotannie) reported

    So for every hour I do not get service @TELUSsupport @TELUS @ADT I will send out tweets to my followers. BTW I have over 10,000 people who will receive these. So you may want to help me address a problem we have been working on since 2020.

  • Georgia58445456 Georgia Louise Brown (@Georgia58445456) reported

    Female cops. Is Telus going to send me a SIM card that works? Why didn't they use my existing SIM card? Is that usual? Why doesn't my furnace work although I just got it fixed? Is it foul play? Kenetic Energy is coming tomorrow at an undisclosed time. Did they cause the problem?

  • forktheucp Erin No’Toole (@forktheucp) reported

    Hey @TELUS, when you’re setting up fibre internet for a new place and can’t set it up because of reasons, why can’t you offer a same day solution? Why does it have to take up to 2 weeks to get internet? Can’t exactly work from home on my data plan, can’t stay at new place now.

  • Martell96 Carlos Martell (@Martell96) reported

    @ataner @TELUS I had Telus fiber in my last apartment and it was terrible 😭 I should’ve learned my lesson

  • katolbo kathe roth (@katolbo) reported

    @Bell_Support I have been trying to find this information all day. Bell's website of course is impenetrable and Bell's Facebook and Twitter feeds don't mention it (last post on both from November 23). Telus has a service status page that is easily accessible. Way to be transparent, Bell.

  • PGreer29 Perry Greer (@PGreer29) reported

    @MatthewWords Looks like Koodo and Telus also having issues, I'm not getting calls or texts, I'm in St.Lazare

  • cakeis_not_alie Trevor Pott(◢◤); (@cakeis_not_alie) reported

    Just got cold called by @TELUS asking me if I wanted to sign up for Fibre internet. I responded with enthusiasm after which the agent checked the address and then said "oh, it's not available there". I just...gods damn it, Telus. **** you. Don't get my hopes up like that. Damn.

  • Shoeprincss7 GamerPeep (@Shoeprincss7) reported

    @forktheucp @TELUS I’ve never had a positive experience with Telus. They’ve proven they don’t care about inconveniencing anyone, I was with Shaw for years, tried Telus on a few occasions, it’s just brutal. If you explain ur Telus situation to Shaw, I guarantee you’ll see some good customer service

  • TwitchChibikn Awaken Chibers (@TwitchChibikn) reported

    ALRIGHT @TELUS I pay for the highest internet you offer, YET i don't get it i get internet outages and not even the proper download EVERY time i call your guys say there's nothing WELL GUESS WHAT there is i have speed tests so FIX YOUR ****