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Telus Outage Report in Airdrie, Alberta

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

  • mummaquilts
    Deborah Brown (@mummaquilts) reported from Airdrie, Alberta

    Day Five. I’m a prisoner in my own home. My @telus alarm system mysteriously goes off every morning, without reason. The company now tells me they can’t even come out with a tech until tomorrow! FIVE DAYS IN A ROW! Glaring alarms going off!! Terrorizing! HELP

  • Nazmazh
    Jeff H (@Nazmazh) reported from Airdrie, Alberta

    Naturally, the internet dies just as soon as Telus support shuts down for the night. Hopefully it comes back soon. This whole "no-internet" thing is weird and frustrating.

  • mummaquilts
    Deborah Brown (@mummaquilts) reported from Airdrie, Alberta

    @ColleenDeNeve @TELUS Our sensor is brand new out of the box yesterday, replacing the one that was just installed mid February. So I don’t think dust is the issue here, but thank you for the suggestion. We need all the troubleshooting we can get. @telus help needs to step up.

  • fuckjamesiv
    𝙟𝙖𝙢𝙚𝙨 𝙞𝙫 (@fuckjamesiv) reported from Airdrie, Alberta

    my wifi foy my phone is so shit but for my pc and laptop its fine how does that make sense @TELUS

  • fuckjamesiv
    𝙟𝙖𝙢𝙚𝙨 𝙞𝙫 (@fuckjamesiv) reported from Airdrie, Alberta

    my wifi for my phone is so shit but for my pc and my laptop it works fine how does that make sense @TELUS

  • backbeatlosit
    Kevin 🇨🇦❄✌🇨🇦 (@backbeatlosit) reported from Airdrie, Alberta

    @mini_bubbly @every1wearamask I get to Deus package from Telus unfortunately Fox comes with that package and I can't get rid of one channel. I simply just never watch it.

  • mummaquilts
    Deborah Brown (@mummaquilts) reported from Airdrie, Alberta

    Now I wonder? What would happen if there was a real reason for alarm? Would I get help? Would I be a priority? @telus does not seem to have an answer for me.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • VratislaviaM
    Vratislavia Man (@VratislaviaM) reported

    @TELUS Hey @telus rogers is currently down. Do you have any deals for people considering jumping ship??

  • EllDevon
    DGE 1.0 (@EllDevon) reported

    @staceykate1973 Rogers? They had a major outage! TELUS, still working, at least for me.

  • lish009
    Alicia Aitchison (@lish009) reported

    @adolwyn I’m with Telus but the my colleague is in Rogers & has had service all morning. Others in the office have had intermittent issues.

  • mintsource
    dan (@mintsource) reported

    @DominikDiamond The Canadian telco market is one of the worst in the developed world.. Bell, Telus and Rogers are an oligopoly colluding on their plan costs keeping their costs virtually identical.. they need foreign competition but they always lobby to block it... sorry rant over :)

  • whoulooknat
    That Girl (@whoulooknat) reported

    Anyone think this cellular blackout in Canada has anything to do with the Huawei trial #rogersoutage #telus #Bell

  • saweetiebestie
    Pretty Summer Playlist is OUT (@saweetiebestie) reported

    So Rogers Bell and Telus are down and I need those for work. So I might not work today 🤩🤩

  • FrequencyDemon
    FrequencyDemon (@FrequencyDemon) reported

    A Telus rep tried to sign me up yesterday now my service is gone. Hmmmmmm 🤔🤔🤔🤔🤔

  • 4RobMac
    RobMac (@4RobMac) reported

    @TELUS you’re missing a huge viral tweet here by not posting your customer service number and saying “Having trouble with your provider? (Insert phone number) Telus about it” You can have that one for free

  • systemlayers
    Brendon (@systemlayers) reported

    Telus has the worst customer service provider of all time. Their support: can't verify there's internet at our new office shop. I call our neighbor and verify they use Telus internet. "Sorry we will get back to you in 48 hours to let you know if we can install internet there"

  • mmmprieur
    Melinda Prieur (@mmmprieur) reported

    @RogersHelps Wtf?? I can't call nobody???? I'm telus why so long??? I've been trying to call family for hours now wtf?