Telus Outage Report in Airdrie, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (23%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Airdrie, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Total Blackout | |
| Calgary |
Total Blackout | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
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jlcw08
(@jlcw08) reported
from
Calgary, Alberta
at @TELUS in @NorthlandMall found a lost cell phone. Stood here for 20min waiting my turn. When I was finally helped I was informed there was absolutely nothing they could do unless this person comes into their store, worst customer service ever! Phone is with Mall security. #yyc
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𝙟𝙖𝙢𝙚𝙨 𝙞𝙫
(@fuckjamesiv) reported
from
Airdrie, Alberta
my wifi foy my phone is so shit but for my pc and laptop its fine how does that make sense @TELUS
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𝙟𝙖𝙢𝙚𝙨 𝙞𝙫
(@fuckjamesiv) reported
from
Airdrie, Alberta
my wifi for my phone is so shit but for my pc and my laptop it works fine how does that make sense @TELUS
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ＤｕｓｔｉｎΞａｔｓ
(@DustinMorris13) reported
from
Calgary, Alberta
@mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.
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🤠 Randy Milanovic, KAYAK
(@kayak360) reported
from
Calgary, Alberta
@nemki @telus has always been the worst service at the highest price.
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crackmacs
(@Crackmacs) reported
from
Calgary, Alberta
@mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing
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Bart Grover
(@bartgrover) reported
from
Calgary, Alberta
@morningshowmatt @TELUS @Netflix_CA Good to see you’re back on your feet after this terrible experience. Can’t say we all weren’t a little worried for you but you did it #OurLittleTrooper
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Jason Stettner 🎮 E3 2019
(@Skycaptin5) reported
from
Calgary, Alberta
The Telus webhosting SSL manager is a legit nightmare, this is the most frustrating ssl experience i’ve ever had. Will suggest all stay away from this hosting service
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Lee Palisoc
(@leepalisoc) reported
from
Calgary, Alberta
@allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.
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Jason Stettner
(@Skycaptin5) reported
from
Calgary, Alberta
Internet has been on and off for like two days, driving me crazy. Then the @telus rep calls offering a higher tier service that can’t physically be given in this area. Madness I say!
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Carlos Cuevas
(@Goodwill_Carlos) reported
from
Calgary, Alberta
@mattxdaniel @TELUS If you want, send me a DM - I used to work in wireless. Different provider. I could try and help.
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Vladimir Lovato
(@LovatoVladimir) reported
from
Calgary, Alberta
@TELUSsupport Sorry I am not going to spend more time trying to do business with TELUS! After 6 years being a @TELUS customer I change to a different company because of your customer service. I came back and still the same service! I will evaluate other options! Thx @TELUSsupport
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Vladimir Lovato
(@LovatoVladimir) reported
from
Calgary, Alberta
@TELUS If you answer a phone call to solve any problems. Because loosing two hours of my time for someone to even answer my call, is not a good customer service!!
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Nisha J Charlton
(@NishaJCharlton) reported
from
Calgary, Alberta
@buzzbishop Me too please. Still having issues too. @TELUS keeps switching out our equipment to make us feel like they are doing something. It still sucks.
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Andrew Ferguson
(@scotch_guy) reported
from
Calgary, Alberta
@TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!
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Steve (10-7-2)
(@CrazySteveC) reported
from
Calgary, Alberta
Internet in this city is terrible. Shitter shaw and Telus
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Merle Underwood
(@merleun64233098) reported
from
Calgary, Alberta
They're all ready incompetent. The MSM are owned by 🌎 globalists Corporations. They're spouting the🔄agenda📋. Dose'nt matter of any news channel or 📻 radio station🚉 you listen to they are crap💩. In 🇨🇦 we have the big 3, CBC, BELL & Rodger's. Phone's big 3 BELL Rodger's TELUS
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What's my name
(@IsntThisMe) reported
from
Calgary, Alberta
@TELUS sucks
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Drew 🧡
(@WerdEmUp) reported
from
Calgary, Alberta
@wandabaker_ Public mobile, is on Telus network, my bill is about $40 per month with 4gigs, unlimited ph/txt Canada wide. Plans vary but these are the same as the cheapest one but with good speeds and lots of towers. You get discounts for autobilling, and you can't incur other charges.
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𝙲𝚑𝚛𝚒𝚜 𝚂𝚌𝚑𝚗𝚎𝚒𝚍𝚎𝚛
(@schneidz) reported
from
Calgary, Alberta
@MsYouDoYou I never had any technical/customer service issues when I had Telus when I lived in Van. When my ex screwed me over with the account, Telus was super understanding and helpful, and I loved the "gift" promotions they do. Unfortunately stuck with Shaw here in Calgary.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tweets Protected By HIPAA
(@LeBronMaclean) reported
@ohheytimbo @Billy_chilly Switching from Shaw to Telus was going from “I have to unplug and replug my router at least once a month” to “I don’t even remember how to do that because I’ve never had to do that”
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Tina Chahal
(@tinachahal) reported
@TELUSBusiness @TELUS I called to be a new customer for Fiber. Waited on hold for 30 min to be told to call on Monday. The agent had no way to send an email to you @TELUSBusiness. You guys may want to look at your customer experience for new customer. Just a thought.
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Amelia Bellamy-Royds
(@AmeliasBrain) reported
The Telus PikTV app: Has no way to filter content that you've paid for from rentals or things that need extra subscriptions. 😡💸 Otherwise, UI seems no worse than any other app on this device. Which is a lot more than can be said for their absolutely, painfully broken web app.
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Jamie Lacroix
(@jlacwa) reported
@domluszczyszyn Switch to @TELUS and the calls go away. They have a feature within your account that no other service provider offers. I don't work for telus. It's easy.
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Derian Gaumond
(@DerianGaumond) reported
@TELUS I AM SICK OF YOUR ******* BULLSHIT FIX YOUR ******* WIFI AND STOP THROTTLIMG COMMUNITIES. You ******* suck.
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David
(@RevisitingLife) reported
@TELUS @TELUS @TELUSsupport do you still have stock of Pixel 6 Pro? I called you a week ago and you had stock. I erroneously decided to stick with Bell, but in addition to terrible customer service I had to raise a complaint to find out when my device would ship: 2+ months apparently.
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Tweets Protected By HIPAA
(@LeBronMaclean) reported
@MaheshNYCTO Why’s that? I’m not being a ****; I legit don’t know enough about their internal structure to opine. I figured the Shaw merger would only help their bottom line since that’s a major cable and internet provider in Western Canada (basically them and Telus out here).
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Fully Pfizer'd Up Drexl Hopkins-Keenan
(@PeteKing2013) reported
I swear to Buddha, if I have another PVR crap out on me and I lose this game I’m going to go down to Telus and run amuck
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Lee Devereaux
(@Squid_y) reported
Hey @Bell_Aliant and @TELUS, can you guys do something about the cell service in @townofholyrood? It's becoming near impossible to get reliable cell service in most of the town. #worsenotbetter
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Jessica Micheline She/Her
(@JessMicheline) reported
@crystalmundypsy I guess I was super lucky with the doctors I found through the Telus MyHealth app. Mind you I still need a family physician in this mess. I have a number of chronic lifelong issues and managing that without a proper GP has been tough. And they all have wait lists.