Telus

Telus Outage Report in Airdrie, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Airdrie come from postal codes T4B.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Airdrie, Alberta 02/02/2026 19:50

February 02: Problems at Telus

Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Airdrie, Alberta

The most recent Telus outage reports came from the following cities: Airdrie and Calgary.

Loading map, please wait...
City Problem Type Report Time
CanadaAirdrie Phone
CanadaCalgary Total Blackout
CanadaCalgary Phone
CanadaCalgary TV
CanadaCalgary Phone
CanadaCalgary E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

  • DeckerT19 Decker (@DeckerT19) reported from Calgary, Alberta

    If you have #cable - and you have not taken this journey yourself,I couldn’t recommend it more to help justify your monthly bill. Glad to be a #telus cable customer.

  • gordbailey Gord Bailey (@gordbailey) reported from Calgary, Alberta

    @TELUSsupport ...re: “SimSwap” security issue— to help combat crooks, does Telus have a “voiceprint” option to deter data hackers?

  • dgidziu DGidrewicz (@dgidziu) reported from Calgary, Alberta

    @Lorian_H Telus is going to want to earn their money back for all this advertising. There must be a back door promise from @jkenney for a minimum profit. Otherwise they would never spend so, so much on expensive advertising.

  • NikitaKalonji Nikita Kalonji (@NikitaKalonji) reported from Calgary, Alberta

    All I had to do was start typing “Dad” and my service came back; what the heck @TELUSsupport @TELUS why couldn’t my phone receive or make calls or sms for the past 30min?!?!

  • mlindsay65 Mike Lindsay (@mlindsay65) reported from Calgary, Alberta

    The @telus Optic TV app is horrible! Can’t stream on their “5G” for more than 30 seconds without it freezing. Brutal.

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    Not a super day. Shaun is stuck at the plant, technical difficulties & blizzard. Telus is still drilling ******** out of my head, I mean installing cable & not even Tragically Hip drowns out high pitched drilling. Been alone for a week & tired of doing **** all on weekends.

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    @Patrick_ORourke @carmelapharaoh @TELUS Telus owns koodo, so koodo will always be cheaper of the two. I just switched away from koodo. Horrible customer service setup

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @joeywants @TELUS Yup, I’m having the same problem.

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    Hey @TELUS, why is my internet connection suddenly so bad now? I have changed nothing. #internet #badconnection #yyc

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @BazingatheoryCA @joeywants @TELUS Thank you. I hope they fix soon. 😐

  • dondawgbarrett Don (@dondawgbarrett) reported from Calgary, Alberta

    @TELUS 1:15 mins on hold. Incredibly horrible service.

  • Chrisburby1 ole ole ole (@Chrisburby1) reported from Calgary, Alberta

    Everyone should do a credit check on themselves once a year just found out that #telus has something against me for a place I’ve never even heard of... maybe thats why I didn’t qualify for 0% interest when I bought my car

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    @ken_noland @TELUS Oh damn. They haven't been there yet but I suppose they go into every yard hey?

  • LorenStewart Loren Stewart (@LorenStewart) reported from Calgary, Alberta

    @SidhuDP I've just had Telus and Rogers. Telus id have to run to the top of my parents house to get reception. I haven't had a problem with Rogers in 11 years.

  • m_belenky Megan Belenky (@m_belenky) reported from Calgary, Alberta

    @TELUS why don’t we have service?! Anyone else in #YYC experiencing the same thing??

  • MichelletypoQ Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    @rdc7801 @JulieRohrYEG @YourAlberta Taking credit for their work.. much like he did with Telus Babylon.. he doesnt have anything to brag about so he takes others ideas and programs (see feds international airport protocols) as his own. Hes an idiot

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    @Patrick_ORourke @carmelapharaoh @TELUS I was of the same opinion...until i need tech support. And now im with virgin, with higher data, a lower bill, and actual people to talk to.

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    Oh man. This is a GREAT DAY to have Telus doing the drilling for the pure fibre network. Ugh my head. 😖 It's like 20 leaf blowers combined and close enough music can't drown it out.

  • InukUnikorn 🏳️‍⚧️ Aurora 🦭❄️ (@InukUnikorn) reported from Calgary, Alberta

    *sighs* Telus is experiencing an outage or something #yyc

  • Dave_Khan David Khan (@Dave_Khan) reported from Calgary, Alberta

    @Crackmacs Shaw Mobile. On Shaw at home as well as Telus has weirdly not installed fibre in our block. We’ve moved around and reconfigured our Shaw Gateway Modem and pods so many times and there’s still problems with the TV and internet in places in our (not gigantic) house.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KathrynRyches Kathryn Ryches 🌈 (@KathrynRyches) reported

    @BrowntoBure I left Fido (Rogers owned) and have gone with Lucky Mobile (Bell owned). I brought my own phone and have had no problems whatsoever. Kudo is owned by Telus btw.

  • TORONTO6GODOVO TORONTO6GODOVO ⁶𓅓 🦖🦂🕊️ (@TORONTO6GODOVO) reported

    @bitchlikr @AboutRogers Ya telus bell fastest data allways got service

  • mvbenter Mike Benter (@mvbenter) reported

    @Sylvius_the_Mad @MarcBolen1 @JJ_McCullough Dont think they are banned in Canada, nothing stopping Verizon from applying to build a network. Keep in mind Telus used to be owned by US telco. Maybe not a bad idea keeping them out tho, would you like to see Huawei become a carrier in Canada with network built with CCP money

  • Invisionaires Invisionaires (@Invisionaires) reported

    @keepsinging2day @TELUS @HamiltonPolice the door to door sales of these systems are a fraud. I didn't regret turning down the free 3 month trial period because it can't be acted on.

  • rob_bristow_CA Robin Bristow 🇨🇦🐶🐶🇮🇸🇿🇦 (@rob_bristow_CA) reported

    @DanAlbas When I went to cancel my land line (which had a base charge of 40 bucks/month), Telus cut that down to 2 bucks/month. My mobile cost is about 30% lower than last year and I got a 25% reduction in my internet/TV service. So, yeah ... way better off.

  • IndstrialBeatnk Industrial Beatnik (@IndstrialBeatnk) reported

    @koodo I have been a customer for over 10 years and I am now actively looking for a non-telus carrier. What's worse is I've recommended Koodo to friends and family, and they are complaining to me about you. You are not treating your customers the way they deserve.

  • rustysnack rustysnack (@rustysnack) reported

    Thanks @telus for lying to me about applesupport+ coverage, then increasing my bill too! This future sucks.. #notfriendly

  • pinkprincessmc Glitter (@pinkprincessmc) reported

    @DanAlbas @TELUS @TELUSsupport why hasn’t our bills gone down??

  • ki3 Beth (@ki3) reported

    C’mon @TELUS , get it together! Your site is down, your chats are down, your msgs and tweets seem non-responsive.

  • lancelot_clarke lancelot.clarke (@lancelot_clarke) reported

    @KeeganGoerz @TELUS That’s so stupid! Ugh