Telus Outage Report in Airdrie, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Airdrie, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
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Admir
(@CanadaP2P) reported
from
Calgary, Alberta
@TSNRyanRishaug @TELUS The sad state of @TELUSsupport when public figures have to tweet out for help! I hope it worked for you, some of us are waiting 10d for service #TelusFail
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@menard_ray @TELUS My phone. When I pull down on the WiFi I'm using its a live output of the speed.
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Spukx3369
(@spooky3369) reported
from
Calgary, Alberta
Looks like #Telus customer service has gotten bad. Requested a call back, took more than 1hr for the call and was waiting 8mins with the background music. Got tired of waiting for the actual person to talk to me
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richard white
(@everydaytourist) reported
from
Calgary, Alberta
Hey @TELUSsupport having a huge issue with phone service. Now being told may be IOS issues. Spent hours. Trips to Apple and @TELUS store. Still not fixed. Are others having issues with dropped calls?
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@menard_ray @TELUS On my phone it shows the speed of wlthe network I'm connected to.
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@Karone81 @TELUS Oh Telus has the best customer service!
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JB
(@moustachiojb) reported
from
Calgary, Alberta
@TELUSsupport I normally deal with loyalty dept. been with Telus for a solid 20 years. Looking to end my optik TV service, but retain PureFibreX 2.5 GB internet service. not sure who to contact. Please let me know. Also have mobility. only thing to terminate is optik
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Ryan Sauvé 🇨🇦 🚀💉💉💉
(@RyanSauve) reported
from
Calgary, Alberta
Please consider updating your system so that service at the previous location is only disabled once service at the new location has been enabled. Not sure why something so simple hasn't been enacted by Telus. I mean, you're a tech company. Be better.
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Tracey Forbes
(@Tracey_YYC) reported
from
Calgary, Alberta
@CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.
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tracy
(@tracyinkits) reported
from
Calgary, Alberta
@Shuggs_YYC @cmcalgary Telus sucks. My work has Telus, nothing like dropped calls, crappy IT and their biz connect system is brutal.
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Calgaryvoter
(@Chinook87) reported
from
Calgary, Alberta
Can anyone recommend an Internet service besides Telus… tried to switch to them today and it was impossible and painful. Eventually gave up and cancelled the switch
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Harold Cundal III
(@HaroldCundal) reported
from
Calgary, Alberta
You know what's super cool? When @TELUS doesn't process your equipment return properly and you end up with a stain on your credit history years later for their blunder. And good luck getting any help from @TELUSsupport. Garbage.
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@TELUSsupport we recently swapped from Shaw to Telus and it is the worst wifi experience we have ever had. It is meant to be the fibre optic super fast and it is terrible. How do we get someone to look at this? Our satisfaction is nil.
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robyn raymond
(@bobbie403) reported
from
Calgary, Alberta
Keep piling on Thursday.. after spending 2h on the phone with 5! (Yes 5) separate agents last week.. I call in to @TELUS again.. to find out my problem WASN’T solved and the solution is much different than presented by the previous agents. #yourekidding #wheredoisendmyinvoice
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Ken King⚡️
(@justkenking) reported
from
Calgary, Alberta
@TELUS I'm looking to leave my mobile provider after being with them since 2006. Not going to name any names, but about once a year they just fail me and the entire country completely. What can you offer me?
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🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹
(@CalgaryBluesky) reported
from
Calgary, Alberta
@0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.
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Daniel Blatch
(@blatch_daniel) reported
from
Calgary, Alberta
@TELUS I am a senior 77yr-old and handicapped, Iam a Telus Customer for many years, today I need your help. Daniel Blatch. 1540 Sherwood Blvd.N W. Apt. 4126
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rad ♿
(@The_Rad_Zone) reported
from
Calgary, Alberta
Telus sighed me up for their internet with a free trial month and sent me a bill two weeks later. I called them and told them nicely to come get their ****.
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Jason P.
(@JasonPYYC) reported
from
Calgary, Alberta
@wmpdll @Melkorka12 They don’t care about retention really. New customer acquisition is more important for some reason. Long time telus. Have 6 boxes and at time was only one doing wireless. They had a deal and I was on month to month and they wouldn’t give it to me even if I did a contract.
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Todd Sandrelli
(@ToddSandrelli) reported
from
Calgary, Alberta
@cmcalgary Damn good thing I’m with Telus then. ;)
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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jwags
(@jwags79527673) reported
@TELUSsupport Telus, Last year, my lawn was dug up to get fibre optic service by June 2022. It's March 2023, do you have an ETA on offering fibre service to West Springs Calgary?
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Habzz
(@Habzz55) reported
@jazzyt559 They charge us a fortune for ****** service and constant issue with the internet. Might be time to look at Telus
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How-Sen @ Toronto Environmental Alliance
(@HowSenChong) reported
@cllrainslie @moore_oliver There’s infrastructure for cellphone service but only one provider has signed on. All the biggest providers: Bell, Rogers, Telus, have so far refused to extend their networks into the subway.
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Marsha Lecour
(@marshalecour) reported
@Rogers @Bell @TELUS Why are you refusing to provide subway cell service here in Toronro? How much longer will you remain spineless and arrogant?
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So much craziness in the world
(@Worldisscary) reported
So safe to say I will never be a customer of @TELUS based on these kind of interactions.
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mattRlive | Part of Marifana Records
(@mattRlive) reported
@bigleestevie @TELUSsupport @TELUS It's down for me as well.
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Ninja Mermaid 🪩 | Gremlin Arc
(@theninjamermaid) reported
@TELUS ayusin niyo HR department ninyo or whoever is in charge for contacting for the Mckinley branch applicants. Calling out of nowhere and being rude as **** on the phone. Parang taga kanto 🤢
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Cody Yaremovich
(@C_Movich) reported
Hey @TELUS and @TELUSsupport why is your service hot dog 💩? You also refuse to allow us to talk to a manager…what’s with that?
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Honey_Ryderseashells
(@ryderseashells) reported
@kingofqueensla1 @ChristineGuent8 @Bell When we had a Telus in home service a couple months ago we were notified that the technician would ascertain if it were safe or not to enter the house first. He arrived in a mask and kept it on the whole time.
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Ron Kellington
(@RonKellington) reported
All of @Telus servces have bee Down for TWO Days in my area … still don't know why… what ****** service… if it's not repaired tomorrow I'll move back to @shawcable