Telus

Telus Outage Report in Airdrie, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Airdrie, Alberta 01/02/2026 18:30

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Airdrie, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Phone
CanadaCalgary Total Blackout

Community Discussion

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Telus Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

  • GuiManCam Guillermo Manriquez (@GuiManCam) reported from Calgary, Alberta

    @TELUS @TELUSsupport I’m trying to move my services and cancel my tv service and your useless representatives hang up on me every time I have spoken to 4 different persons there 🤬🤬🤬

  • SeumasBruce Seumas Bruce (@SeumasBruce) reported from Calgary, Alberta

    Took my 3 teens down to Telus Convention Centre for 1st shots tonight. Kudos and virtual hugs to all the AHS workers (and volunteers?)! RN administering our shots was pulling a 12hr shift!

  • Skycaptin5 Jason Stettner (@Skycaptin5) reported from Calgary, Alberta

    I find that @TELUS internet has been incredibly unstable recently, with half speeds since covid started. Disconnects often too now.

  • gregglatz Greg Glatz 🇨🇦 (@gregglatz) reported from Calgary, Alberta

    Best part of my day? Eight calls to @TELUSsupport because my Telus tech showed up this morning to do an install and left without getting in the building. Apparently, he’s the only person in the world unaware that the @rogers network is down and you can’t reach people by phone.

  • dgidziu Dr. G concerned Albertan (@dgidziu) reported from Calgary, Alberta

    @CarrieTait I also heard from a colleague that the mass vaccination center in the Telus Convention Center is slowing down next week.

  • cowtownkyle Kyle (@cowtownkyle) reported from Calgary, Alberta

    @Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.

  • jaimeturner Jaimé Turner 🇨🇦✊🏿🌈🌎 (@jaimeturner) reported from Calgary, Alberta

    @TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?

  • duncanjeremy Jeremy Duncan (@duncanjeremy) reported from Calgary, Alberta

    @TELUSsupport No issues on any other platforms. I have a Telus 1Gbps fibre connection.

  • dinnerwithjulie Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    Renegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??

  • DustinMorris13 ░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported from Calgary, Alberta

    @jeterfan28 @RogersHelps @TELUS Telus is offering 30gb for 10 bucks less than Rogers is offering me as a 14 year customer.

  • dgidziu Dr. Gidrewicz (@dgidziu) reported from Calgary, Alberta

    Standing in line at the Telus Convention Center today it wasn't lost on me that ~90% of the demographic getting #vaccine today was Caucasian. Absolutely MUST continue ALL efforts to reach marginalized members of society. Support for more #vaccinerodeo @gabefabreau. @AHS_media

  • IceTitoYYC IceTito (@IceTitoYYC) reported from Airdrie, Alberta

    @JamesJohnsonYYC Been with Telus for 10+ years….never a problem…my GF has Shaw…I mock her every time I come over….

  • the_kelzzz Kelz 📷🇨🇦 (@the_kelzzz) reported from Calgary, Alberta

    If you have an appt at the Telus Convention centre go early as ****!!! You get to be in the longest queing line I've ever seen in my life! What a joke this system is! 🤬

  • mummaquilts Deborah Brown (@mummaquilts) reported from Airdrie, Alberta

    @ColleenDeNeve @TELUS Our sensor is brand new out of the box yesterday, replacing the one that was just installed mid February. So I don’t think dust is the issue here, but thank you for the suggestion. We need all the troubleshooting we can get. @telus help needs to step up.

  • mummaquilts Deborah Brown (@mummaquilts) reported from Airdrie, Alberta

    Now I wonder? What would happen if there was a real reason for alarm? Would I get help? Would I be a priority? @telus does not seem to have an answer for me.

  • mummaquilts Deborah Brown (@mummaquilts) reported from Airdrie, Alberta

    Okay @TELUSsupport @telus Our Alarm malfunctioned AGAIN TODAY!!! SIX DAYS IN A ROW!! Technician has been here twice and this issue is still not resolved. I recorded the whole thing this morning...8 MINUTES OF GLARING SIRENS. This must be fixed TODAY!!!

  • dinnerwithjulie Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    @ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…

  • miketighe Michael Tighe (@miketighe) reported from Calgary, Alberta

    I’ve had nothing but problems from Shaw Mobile. I wouldn’t rely on it to call 911 properly if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.

  • miketighe Michael Tighe (@miketighe) reported from Calgary, Alberta

    I’ve had nothing but problems from Shaw Mobile. I wouldn’t reply on it to call 911 if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.

  • mummaquilts Deborah Brown (@mummaquilts) reported from Airdrie, Alberta

    Day Five. I’m a prisoner in my own home. My @telus alarm system mysteriously goes off every morning, without reason. The company now tells me they can’t even come out with a tech until tomorrow! FIVE DAYS IN A ROW! Glaring alarms going off!! Terrorizing! HELP

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BhoomikaMotwani Bhoomika Motwani (@BhoomikaMotwani) reported

    @TELUSsupport I have been calling for 3rd time and wait time is almost 40mins,still cannot get connected to Customer service,I have queries re. my first bill due in 2days now. It's very disappointing after sale service from Telus

  • Allyn101 Allyn Thomas-Reilly (@Allyn101) reported

    @TELUS Is there a way to get through to the escalation team without waiting on hold for over an hour and getting transferred 3 times, only to be told that the last person didn’t give correct info, and there is no point in going to the escalation team because they can’t help?

  • VintageJohnny79 John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏

  • sarah_YYC Sarah (@sarah_YYC) reported

    The Telus service rep I dealt with last week is chasing me so hard to do a customer satisfaction survey that it's starting to get ~uncomfortable~

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported

    @PRiMETIMESNOOP_ @Shawhelp Boggles the mind how poorly they treat their customers. Can’t wait to switch to @TELUS.

  • krikket177 jaykrik (@krikket177) reported

    @CBCNews Simple solution, switch to another telecom that doesn’t charge the processing fee, most Telus competitors should be advertising this. Telus would cave quickly if ppl dump their services

  • 40deuce Sheldon Levine (@40deuce) reported

    But I have no doubt that if the CRTC allows Telus to charge the fee for credit card payments their plan prices are not going to go down one cent as a direct result

  • 40deuce Sheldon Levine (@40deuce) reported

    Also, I find this quote disturbing: “The company also said that the surcharge would help contain costs since the transaction fees would no longer be hidden in its prices.” Seems like Telus saying they’re already doing it, but trying to hide it in their pricing…

  • Irene391916082 Irene3 (@Irene391916082) reported

    @CBCNews I remember when Telus asked me to go paperless for my bills. Save trees they said, bullshit, it was to save them$$. They never took $1 off my bill for helping them, now add 1.5 on for credit card usage.

  • RockyBa18509673 Rocky Balboa (@RockyBa18509673) reported

    @TELUS @FriendlyFuture Hopefully that new service fee will help with that. Way to kick your customers when they are already dealing with record high inflation