Telus Outage Report in Airdrie, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Airdrie, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
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Kelz 📷🇨🇦
(@the_kelzzz) reported
from
Calgary, Alberta
If you have an appt at the Telus Convention centre go early as ****!!! You get to be in the longest queing line I've ever seen in my life! What a joke this system is! 🤬
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Dee
(@deidras66) reported
from
Calgary, Alberta
@dinnerwithjulie @TELUS Customer service, the new oxymoron 😡
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Deborah Brown
(@mummaquilts) reported
from
Airdrie, Alberta
Okay @TELUSsupport @telus Our Alarm malfunctioned AGAIN TODAY!!! SIX DAYS IN A ROW!! Technician has been here twice and this issue is still not resolved. I recorded the whole thing this morning...8 MINUTES OF GLARING SIRENS. This must be fixed TODAY!!!
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IceTito
(@IceTitoYYC) reported
from
Airdrie, Alberta
@JamesJohnsonYYC Been with Telus for 10+ years….never a problem…my GF has Shaw…I mock her every time I come over….
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Jason Stettner
(@Skycaptin5) reported
from
Calgary, Alberta
I find that @TELUS internet has been incredibly unstable recently, with half speeds since covid started. Disconnects often too now.
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Deborah Brown
(@mummaquilts) reported
from
Airdrie, Alberta
Now I wonder? What would happen if there was a real reason for alarm? Would I get help? Would I be a priority? @telus does not seem to have an answer for me.
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Michael Tighe
(@miketighe) reported
from
Calgary, Alberta
I’ve had nothing but problems from Shaw Mobile. I wouldn’t rely on it to call 911 properly if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.
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Seumas Bruce
(@SeumasBruce) reported
from
Calgary, Alberta
Took my 3 teens down to Telus Convention Centre for 1st shots tonight. Kudos and virtual hugs to all the AHS workers (and volunteers?)! RN administering our shots was pulling a 12hr shift!
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Kyle
(@cowtownkyle) reported
from
Calgary, Alberta
@Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.
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Deborah Brown
(@mummaquilts) reported
from
Airdrie, Alberta
@ColleenDeNeve @TELUS Our sensor is brand new out of the box yesterday, replacing the one that was just installed mid February. So I don’t think dust is the issue here, but thank you for the suggestion. We need all the troubleshooting we can get. @telus help needs to step up.
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Dr. Gidrewicz
(@dgidziu) reported
from
Calgary, Alberta
Standing in line at the Telus Convention Center today it wasn't lost on me that ~90% of the demographic getting #vaccine today was Caucasian. Absolutely MUST continue ALL efforts to reach marginalized members of society. Support for more #vaccinerodeo @gabefabreau. @AHS_media
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Frank,the Bluesman
(@Frank76453011) reported
from
Calgary, Alberta
@tombielecki @AB_EmergAlert Thank God,I'm not a Telus customer....and I haven't been for approximately 15 years or so.....
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Jeremy Duncan
(@duncanjeremy) reported
from
Calgary, Alberta
@TELUSsupport No issues on any other platforms. I have a Telus 1Gbps fibre connection.
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Michael Tighe
(@miketighe) reported
from
Calgary, Alberta
I’ve had nothing but problems from Shaw Mobile. I wouldn’t reply on it to call 911 if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.
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Julie Van Rosendaal
(@dinnerwithjulie) reported
from
Calgary, Alberta
@ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…
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Julie Van Rosendaal
(@dinnerwithjulie) reported
from
Calgary, Alberta
Renegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??
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Evan Crawshaw
(@EvanReadsNHL) reported
from
Calgary, Alberta
As a CSEC Usher it's sad that we lose CEO Ken King and fellow Telus Club Concierge Desk Mr. Strickland to cancer just before the pandemic. Now our longtime #Flames Captain and community leader Mark Giordano is extracted from our team. It sucks. It really does.
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Guillermo Manriquez
(@GuiManCam) reported
from
Calgary, Alberta
@TELUS @TELUSsupport I’m trying to move my services and cancel my tv service and your useless representatives hang up on me every time I have spoken to 4 different persons there 🤬🤬🤬
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Deborah Brown
(@mummaquilts) reported
from
Airdrie, Alberta
Day Five. I’m a prisoner in my own home. My @telus alarm system mysteriously goes off every morning, without reason. The company now tells me they can’t even come out with a tech until tomorrow! FIVE DAYS IN A ROW! Glaring alarms going off!! Terrorizing! HELP
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Jaimé Turner 🇨🇦✊🏿🌈🌎
(@jaimeturner) reported
from
Calgary, Alberta
@TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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David 🇨🇦🇨🇭🦑🦓🥑🏒🏛🎹🎸🎷✡🏁👨🔧🦠🍄🥋🕋💰⚜
(@Fi_Loy) reported
@CosmologicalYT Telecommunications sucks in canada. The market is monopolized by Bell, Telus, and Roger's, so they basically write their own rules and charge whatever they want
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JWhoa_
(@jaimegonek) reported
@DShepYEG @LindySmithMD THIS. No problem paying big Corp Telus but an individual doc paying a team of staff?? Heck no 😡
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Aquarian Pfizer Princess
(@hotcheri) reported
They need to be hit with a class action lawsuit because they don't provide the services they say they do, not consistently and their customer service is 💩. I'm fed up enough to do it @telus @TELUSsupport
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Adam Chiasson
(@adamchiasson) reported
@back3rman @Crackmacs @getmoby Happy with it? We’re with Telus and in an older part of town. Lots of problems
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Mutasif G
(@GskatrM) reported
@TELUS when you’re a customer for 10 years and the representative tells you everything is working, only to find out he did nothing and the account remains in inactive status. Now I have to wait until tomorrow morning to get things sorted
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Sarah Piehl
(@Sarahpiehl) reported
@PoKo_Doppio @Crackmacs @getmoby That’s so frustrating!! Last year when I had to renew shaw didn’t care and was going to charge me $200/mo. Switched to Telus and it’s awful! Service drops out, took four months to actually get my bill correct. I’ve heard Telus is great in newer areas though.
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Julian Heatherbell
(@JHeatherbell) reported
@divya Last time a Telus technician came to my house they just logged on to the router without asking me what the password was. They definitely do have a server login. Their router also silently creates an extra wifi network for their TV box to connect through. Very common stuff. =[
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colin robertson
(@colinr23) reported
@vb_jens Amazing report, really great work. Noticed assumed homogeneous mixing in footnotes.. wondering if movement/activity data might help reduce uncertainty - anonymized @TELUS data for instance
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#MillennialLifeCrisis
(@veefourthree) reported
@Crackmacs @getmoby I had Shaw for several years and never had issues with their services. Right now I'm under Telus and it's not reliable. I lose connection frequently and Telus tells me it's because I live near too many wifi signals... as though the same isn't true for everyone else in Calgry? lol
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Alex Bauman
(@AlexanderDKB) reported
@CarttCa Why do we accept the CRTC definition of an MVNO? If you have spectrum and a network, there's nothing virtual about it. Bell and Telus share networks and we don't call them MVNOs.