Telus outages and service status in Airdrie, Alberta

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

• 
  Deborah Brown (@mummaquilts) reported 8 seconds ago from Airdrie, Alberta

  Okay @TELUSsupport @telus Our Alarm malfunctioned AGAIN TODAY!!! SIX DAYS IN A ROW!! Technician has been here twice and this issue is still not resolved. I recorded the whole thing this morning...8 MINUTES OF GLARING SIRENS. This must be fixed TODAY!!!

• 
  IceTito (@IceTitoYYC) reported 2 minutes ago from Airdrie, Alberta

  @JamesJohnsonYYC Been with Telus for 10+ years….never a problem…my GF has Shaw…I mock her every time I come over….

• 
  Deborah Brown (@mummaquilts) reported 6 minutes ago from Airdrie, Alberta

  @ColleenDeNeve @TELUS Our sensor is brand new out of the box yesterday, replacing the one that was just installed mid February. So I don’t think dust is the issue here, but thank you for the suggestion. We need all the troubleshooting we can get. @telus help needs to step up.

• 
  Deborah Brown (@mummaquilts) reported 13 minutes ago from Airdrie, Alberta

  Day Five. I’m a prisoner in my own home. My @telus alarm system mysteriously goes off every morning, without reason. The company now tells me they can’t even come out with a tech until tomorrow! FIVE DAYS IN A ROW! Glaring alarms going off!! Terrorizing! HELP

• 
  Jeff H (@Nazmazh) reported 21 minutes ago from Airdrie, Alberta

  Naturally, the internet dies just as soon as Telus support shuts down for the night. Hopefully it comes back soon. This whole "no-internet" thing is weird and frustrating.

• 
  lyndarae@# (@flickncajun) reported 21 minutes ago from Airdrie, Alberta

  @shawcable tv support and office closed Terrible Just when I was going to change my mobility from Telus to Shaw

• 
  Deborah Brown (@mummaquilts) reported 25 minutes ago from Airdrie, Alberta

  Now I wonder? What would happen if there was a real reason for alarm? Would I get help? Would I be a priority? @telus does not seem to have an answer for me.

• 
  𝙟𝙖𝙢𝙚𝙨 𝙞𝙫 (@fuckjamesiv) reported 29 minutes ago from Airdrie, Alberta

  my wifi for my phone is so shit but for my pc and my laptop it works fine how does that make sense @TELUS

• 
  Kevin 🇨🇦❄✌🇨🇦 (@backbeatlosit) reported 31 minutes ago from Airdrie, Alberta

  @mini_bubbly @every1wearamask I get to Deus package from Telus unfortunately Fox comes with that package and I can't get rid of one channel. I simply just never watch it.

• 
  𝙟𝙖𝙢𝙚𝙨 𝙞𝙫 (@fuckjamesiv) reported 59 minutes ago from Airdrie, Alberta

  my wifi foy my phone is so shit but for my pc and laptop its fine how does that make sense @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  viv 🧀💛👑 (@vivthelesbian) reported 8 minutes ago

  @hotglassofskank @RonnyTheSinner i used to work for telus and had a widow come in to cancel her late husbands cell phone so i had to call corporate and they’re like “we need proof” and she’s like “he died two days ago i don’t have any yet & can’t afford the bill coming out tomorrow” and they said “well too bad!”

• 
  Valentin Prugnaud 🦊 (@valentinprgnd) reported 10 minutes ago

  Building RSC Boundary, Hookie, and Streambench (native Mac app for Kafka/NATS/Redpanda). Spent the last few years shipping AI-powered dev tooling at TELUS: an incident workflow (500+ reports), an LLM eval framework on the Vercel AI SDK. Looking for a senior product engineer role in AI-native devtools. Remote, Canada. Open to scoped contract work too, audits, specific features, fixed fee. DMs open.

• 
  Canoof (@Canooflehead) reported 12 minutes ago

  @HotStoveD I just went through the same problem a few weeks ago. Phone agents were even less helpful and unwilling to retain my business. Decided to finally switch to Telus. Unfortunately, they have been just slightly better so far. The telecommunications monopoly in 🇨🇦 is a huge problem.

• 
  nightMairCreative (@nightMairC) reported 12 minutes ago

  Dear @TELUS @TELUSsupport planting 26 million trees is fine but being on hold for 56 min and counting for tech support with a new tv remote setup is kinda ridiculous. 25 yr customer. The last year has been disappointing to say the least

• 
  Trader Joel 🇨🇦 (@Trader__Joel) reported 15 minutes ago

  @TELUS Yes, finally. It was very frustrating & felt like an invasion of privacy to answer all the questions + agent transfers simply to cancel an account that was at the end of its term. Every other utility allows you to do this online & it saves a lot of time, why not Telus?

• 
  N2S (@Indig2S) reported 18 minutes ago

  @TELUSsupport absolute bullshit service. I’m done with Telus. Cancelling everything. Over a month & at least a dozen agents & 2 home visits to transfer an account. Was assured I could keep home phone number & keep email addresses. Account finally transferred & lost it all. 🖕🏼🖕🏼

• 
  Nicole Kearsey (@nicolek1989) reported 19 minutes ago

  @TELUSsupport @TELUS @Bell whoever tf owns the tower that was knocked out in St. John’s recently is gonna have to do something about it. Service has been terrible ever since. The year is 2026. I’m in a major city on a main drag and shouldn’t be losing service flat out

• 
  Frustrated HCW 🇨🇦 (@stormymarie13) reported 19 minutes ago

  Nothing like spending 1.5 hours on the phone with @TELUS because their own rep borked my account last month and magically “no one can do anything about it” Currently holding for the 4th person, let’s see if they can fix the problem THEY caused…

• 
  Hisham wassouf (@HishamWassoof) reported 23 minutes ago

  @TELUSsupport hi I just witched my mobile line to telus its been 3 hours since i lost my previous provider till now no telus signal on my phone pls help reconnect

• 
  pinkiepie (@pinkiepie111) reported 24 minutes ago

  @Ayan604 @TELUS @TELUSsupport Damn! Makes me wish I didn’t decline the call I got from them yesterday lol