Telus Outage Report in Airdrie, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Airdrie, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Phone | |
| Calgary |
Wi-fi | |
| Calgary |
||
| Calgary |
TV | |
| Calgary |
Phone | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@menard_ray @TELUS On my phone it shows the speed of wlthe network I'm connected to.
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Werd 'EmUp. 💉✖️✌️
(@WerdEmUp) reported
from
Calgary, Alberta
Was Telus just down for anyone? Had no service for like 20min there.
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@menard_ray @TELUS My phone. When I pull down on the WiFi I'm using its a live output of the speed.
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Jeff Callaway
(@JeffCallaway) reported
from
Calgary, Alberta
PSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS
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Nikita Kalonji
(@NikitaKalonji) reported
from
Calgary, Alberta
Of course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming 😩😩😩 #LiveStreaming #FavouriteSonbet #teluscable
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Gus Thorson ⚾️🏒🥅🏈
(@BreakawaySR) reported
from
Calgary, Alberta
@debbieelicksen @DirtRoadQueen__ @PrimeVideoCA Watched it live on Paramount Network. Shaw/Telus On Demand?
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Jelli
(@jelliclecatsttv) reported
from
Calgary, Alberta
So My Internets Going To Be Shut Down Soon… When I Signed Up At @TELUS I triple Checked That It Would Come Out Of The Same Account As My Phone Bill He Said Yes Well Guess Who Has A Surprise $300+ Bill. 😤🤬 #TelusProblems
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Werd 'EmUp. 💉💉💉✖️✌️
(@WerdEmUp) reported
from
Calgary, Alberta
@cDenno I was on the bus in Inglewood, as soon as I crossed the river it dropped. I was like damn Telus you got no coverage in the hood?! Then it came and went a few times, no bars, 3g no bars etc.. then 4g and I could tweet again.
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Đ₥
(@DustinMorris13) reported
from
Calgary, Alberta
@MrD_AB I think the hospital uses Telus. They just finished upgrading recently. It's so bad!
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C of Dead
(@CofDead1) reported
from
Calgary, Alberta
@mattmcqueen Damn, @telus
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Rich Hesketh
(@RichHesketh) reported
from
Calgary, Alberta
Is it acceptable @TELUS @TELUSsupport for us to be waiting over 72 hours for our internet to be reconnected? Seems to me that it’s not. We’ve spoken to no less the a dozen agents who claim 2-24 hours to flip that switch. Has anyone else had such bad service?
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
The last two solved my problem for me (of course my cable bill is going up $6 😡) and the pricing is comparative to Telus so I might still switch. I’ll get a free TV after all.
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
Booked my internet (thanks @SWCalgaryGuy) and had the best customer service with @TELUS as usual.
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@Cass403 @SWCalgaryGuy @TELUS Agreed!! I even still have the box because they didn't ship a return address label and they said no problem we'll use it.
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lyndarae@#
(@flickncajun) reported
from
Airdrie, Alberta
@shawcable tv support and office closed Terrible Just when I was going to change my mobility from Telus to Shaw
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@Karone81 @TELUS Oh Telus has the best customer service!
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Jon Martin
(@JonMartinCalgar) reported
from
Calgary, Alberta
@SingularZeez Telus: The future is outsourced. Their old slogan was The future is friendly. I modified it years ago. It was the first place I was laid off from. They say you never forget your first.
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Đ₥
(@DustinMorris13) reported
from
Calgary, Alberta
@aggieloveseggs @MrD_AB It's telus at work, and it's never been great.
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Ryan Sauvé 🇨🇦 🚀💉💉💉
(@RyanSauve) reported
from
Calgary, Alberta
Please consider updating your system so that service at the previous location is only disabled once service at the new location has been enabled. Not sure why something so simple hasn't been enacted by Telus. I mean, you're a tech company. Be better.
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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doseofpoison
(@ricki_josephine) reported
went away for the weekend (about 4 hours from home) with some friends.. 2 of us are with @Rogers the other 2 are with @TELUS ..guess who had service the entire time?? *hint* …it wasn’t Rogers 😒
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maria loi
(@marialoi) reported
@TELUSsupport Howdy Telus Support please give me back my 5G I pay for that service, now I am getting 4G because your staff could not fix my TV problem, Mayuri another staff fix the video problem, she did brought back my 5G but I did not boot up my computer till a few minutes ago and I got 4G!
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Rob Somerville
(@RobSomerville1) reported
@Trent815 @cowbroker @TELUS Here in Alberta I have heard where some local organization put up some kind of Internet or cell tower. Its real success was it then forced the big companies to put towers. Although the local service is still running.
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NetteT
(@molsandmags) reported
@TELUSsupport @adt @telus I’m not waiting endlessly on hold. I need to book a technician. I don’t want to try to fix it myself over the phone. I want someone to come out & fix the service I’m paying for. Come on do better, or suggest a company that will.
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James Langley
(@JamesLa24529808) reported
@TELUSsupport I was planning to switching from Koodo and joining Telus. However now I'm not sure if I should switch since I had a scheduled callback on Wednesday to discuss my options and it never happened.
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Ellie Greenwood
(@eLLiejG) reported
.@TELUS Providing the worst internet service ever. 45 mins no answer on Mon, spoke on Tues - got internet working, Thurs - internet no longer working - 45 min call & they'll call back to tomorrow to check it's working (showing they have no belief that they've fixed the problem).
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PSBlaw
(@BregmanPs) reported
@knugent4118 @RosieBarton They will allow more US ownership of Canadian health care companies adopting the US corporate model of health care. The fight will be over virtual health care. Telus, Rexall other companies launching for profit service funded by taxpayers. This needs more attention
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TerraDea
(@Terra_Dea) reported
@TacoPoss @chaotic_kat Telus gave me the 25$ no data plan, unlimited nationwide calling. but i had to talk to an agent they told me the low cost data plan was via Koodo, a subsidiary (all online, no customer service line)
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pam kirkpatrick
(@winnipeg_famous) reported
@OlyBackstrom have to use someone mandated with low pricing options, like Lucky; $35/mth. we use Cannet for our house. shaw and mts and rogers are terrible. and telus. it’s a ridiculous system.
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Bacardi
(@bacardiking16) reported
@Koodo gotta say, never had an issue. Then today I discovered you have no customer service. Your online help isn't really help at all. In this day and age CS makes or breaks a company. If you didn't have Telus as your sugar daddy you wouldn't be around anymore🙃🖕