Telus outages and service status in Airdrie, Alberta

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

• 
  IceTito (@IceTitoYYC) reported 2 minutes ago from Airdrie, Alberta

  @JamesJohnsonYYC Been with Telus for 10+ years….never a problem…my GF has Shaw…I mock her every time I come over….

• 
  𝙟𝙖𝙢𝙚𝙨 𝙞𝙫 (@fuckjamesiv) reported 2 minutes ago from Airdrie, Alberta

  my wifi foy my phone is so shit but for my pc and laptop its fine how does that make sense @TELUS

• 
  Deborah Brown (@mummaquilts) reported 4 minutes ago from Airdrie, Alberta

  Okay @TELUSsupport @telus Our Alarm malfunctioned AGAIN TODAY!!! SIX DAYS IN A ROW!! Technician has been here twice and this issue is still not resolved. I recorded the whole thing this morning...8 MINUTES OF GLARING SIRENS. This must be fixed TODAY!!!

• 
  Deborah Brown (@mummaquilts) reported 5 minutes ago from Airdrie, Alberta

  Day Five. I’m a prisoner in my own home. My @telus alarm system mysteriously goes off every morning, without reason. The company now tells me they can’t even come out with a tech until tomorrow! FIVE DAYS IN A ROW! Glaring alarms going off!! Terrorizing! HELP

• 
  𝙟𝙖𝙢𝙚𝙨 𝙞𝙫 (@fuckjamesiv) reported 16 minutes ago from Airdrie, Alberta

  my wifi for my phone is so shit but for my pc and my laptop it works fine how does that make sense @TELUS

• 
  lyndarae@# (@flickncajun) reported 20 minutes ago from Airdrie, Alberta

  @shawcable tv support and office closed Terrible Just when I was going to change my mobility from Telus to Shaw

• 
  Deborah Brown (@mummaquilts) reported 22 minutes ago from Airdrie, Alberta

  @ColleenDeNeve @TELUS Our sensor is brand new out of the box yesterday, replacing the one that was just installed mid February. So I don’t think dust is the issue here, but thank you for the suggestion. We need all the troubleshooting we can get. @telus help needs to step up.

• 
  Kevin 🇨🇦❄✌🇨🇦 (@backbeatlosit) reported 24 minutes ago from Airdrie, Alberta

  @mini_bubbly @every1wearamask I get to Deus package from Telus unfortunately Fox comes with that package and I can't get rid of one channel. I simply just never watch it.

• 
  Jeff H (@Nazmazh) reported 40 minutes ago from Airdrie, Alberta

  Naturally, the internet dies just as soon as Telus support shuts down for the night. Hopefully it comes back soon. This whole "no-internet" thing is weird and frustrating.

• 
  Deborah Brown (@mummaquilts) reported 45 minutes ago from Airdrie, Alberta

  Now I wonder? What would happen if there was a real reason for alarm? Would I get help? Would I be a priority? @telus does not seem to have an answer for me.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diversity Workshop, CCIP™ 🔨 (@minnysan) reported 6 minutes ago

  Today an @EPCOR garbage truck took out my phone landline in the back alley. I've witnessed them striking the overhead cables before, but today they broke one. Went through a rigamarole explaining to @telus to send a technician tomorrow. I loath both of these companies, BTW.🤬

• 
  Clayton (@phinx404) reported 8 minutes ago

  @TELUS I had to switch one already after they went in store to get new sim. Try to help but it’s just another dead zone in southern Ontario. I have others that drop or silence for 10 seconds in same spots while they driving. It’s useless. 20yrs and worst reception.

• 
  Left Coast Leafs Podcast (@LeftCoastLeafs) reported 13 minutes ago

  The other day I had a prickly exchange with a Rogers Wireless phone rep. A couple days later I was renegotiating my Telus Optik TV terms. They dropped a ice promo on me if I switched my mobile over. In the back of my mind I was, **** Rogers man. Sign me up.

• 
  Parental Advisory (@Parental_OnX) reported 13 minutes ago

  Ok so no wifi/Internet at the new home until @TELUS can get someone in to do something with the line I guessM tech who came out said "the ends are different than the ones in Calgary" or something. It's weird too because can see about 20 neighbors ALL with Telus internet. This REALLY sucks and I hope doesn't take 2+ weeks 😢

• 
  Snepts’ Skate (@GroeningRyan) reported 15 minutes ago

  @PartPhil @TELUS got busted using Ai to get rid of customer service accents of their offshore employees.

• 
  Martin Pelletier (@MPelletierCIO) reported 15 minutes ago

  Canada is in serious trouble. Telus stock is an indicator of what is to come. 😳

• 
  . (@its6o4) reported 15 minutes ago

  I work a side job for Telus International and I can’t even get support help. I wonder how the average customer feels. **** is so cooked.

• 
  Darkchachan (@Darkchachan17) reported 19 minutes ago

  @TELUS Nobody gave me an asset calling, and the support team in the app is really slow, I did had an answer but I’m not happy with the service attention.

• 
  Jack Taylor (@Carol22Jack) reported 21 minutes ago

  @JustMeJamie64 Indian/Moroccan call and Service centres. All Shaw/Rogers. Other companies like Telus are all Philippino or south American. All from my experiences...

• 
  Mandy 🇨🇦 (@Mandy9421925313) reported 23 minutes ago

  @VoteCanadaCom This is why I refuse to go with Telus. After asking to be on the do not call list I still get constant calls and people at my door. If I want your service, I will come to you. Harrassment equals no business for you.