Telus Outage Report in Airdrie, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Airdrie, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
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Deborah Brown
(@mummaquilts) reported
from
Airdrie, Alberta
Now I wonder? What would happen if there was a real reason for alarm? Would I get help? Would I be a priority? @telus does not seem to have an answer for me.
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Julie Van Rosendaal
(@dinnerwithjulie) reported
from
Calgary, Alberta
@ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…
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Michael Tighe
(@miketighe) reported
from
Calgary, Alberta
I’ve had nothing but problems from Shaw Mobile. I wouldn’t reply on it to call 911 if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.
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Frank,the Bluesman
(@Frank76453011) reported
from
Calgary, Alberta
@tombielecki @AB_EmergAlert Thank God,I'm not a Telus customer....and I haven't been for approximately 15 years or so.....
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Jeremy Duncan
(@duncanjeremy) reported
from
Calgary, Alberta
@TELUSsupport No issues on any other platforms. I have a Telus 1Gbps fibre connection.
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Nikita Kalonji
(@NikitaKalonji) reported
from
Calgary, Alberta
Of course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming 😩😩😩 #LiveStreaming #FavouriteSonbet #teluscable
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IceTito
(@IceTitoYYC) reported
from
Airdrie, Alberta
@JamesJohnsonYYC Been with Telus for 10+ years….never a problem…my GF has Shaw…I mock her every time I come over….
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Dee
(@deidras66) reported
from
Calgary, Alberta
@dinnerwithjulie @TELUS Customer service, the new oxymoron 😡
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Evan Crawshaw
(@EvanReadsNHL) reported
from
Calgary, Alberta
As a CSEC Usher it's sad that we lose CEO Ken King and fellow Telus Club Concierge Desk Mr. Strickland to cancer just before the pandemic. Now our longtime #Flames Captain and community leader Mark Giordano is extracted from our team. It sucks. It really does.
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░▒▓█ 𝓭𝓜 █▓▒░ 🇮🇱
(@DustinMorris13) reported
from
Calgary, Alberta
@Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.
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Julie Van Rosendaal
(@dinnerwithjulie) reported
from
Calgary, Alberta
Renegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??
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Jaimé Turner 🇨🇦✊🏿🌈🌎
(@jaimeturner) reported
from
Calgary, Alberta
@TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?
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Seumas Bruce
(@SeumasBruce) reported
from
Calgary, Alberta
Took my 3 teens down to Telus Convention Centre for 1st shots tonight. Kudos and virtual hugs to all the AHS workers (and volunteers?)! RN administering our shots was pulling a 12hr shift!
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Lovejivan Sidhu
(@lovejivansidhu) reported
from
Calgary, Alberta
Today was the third time @TELUS tried to install fiver internet at my house, and we were running into the same issue that they kept saying was fixed. The company that connected our house to the rest of the system didn't actually connect us. Its ONLY been 4 months... #yyc
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Guillermo Manriquez
(@GuiManCam) reported
from
Calgary, Alberta
@TELUS @TELUSsupport I’m trying to move my services and cancel my tv service and your useless representatives hang up on me every time I have spoken to 4 different persons there 🤬🤬🤬
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Deborah Brown
(@mummaquilts) reported
from
Airdrie, Alberta
@ColleenDeNeve @TELUS Our sensor is brand new out of the box yesterday, replacing the one that was just installed mid February. So I don’t think dust is the issue here, but thank you for the suggestion. We need all the troubleshooting we can get. @telus help needs to step up.
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Kyle
(@cowtownkyle) reported
from
Calgary, Alberta
@Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.
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Deborah Brown
(@mummaquilts) reported
from
Airdrie, Alberta
Okay @TELUSsupport @telus Our Alarm malfunctioned AGAIN TODAY!!! SIX DAYS IN A ROW!! Technician has been here twice and this issue is still not resolved. I recorded the whole thing this morning...8 MINUTES OF GLARING SIRENS. This must be fixed TODAY!!!
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Michael Tighe
(@miketighe) reported
from
Calgary, Alberta
I’ve had nothing but problems from Shaw Mobile. I wouldn’t rely on it to call 911 properly if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.
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Dr. Gidrewicz
(@dgidziu) reported
from
Calgary, Alberta
Standing in line at the Telus Convention Center today it wasn't lost on me that ~90% of the demographic getting #vaccine today was Caucasian. Absolutely MUST continue ALL efforts to reach marginalized members of society. Support for more #vaccinerodeo @gabefabreau. @AHS_media
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lloyd Bearinger
(@BearingerLloyd) reported
Any rural Ontarian's with @TELUS???? Getting fed up with this 15 minutes talking then getting dropped and absolutely **** service 😒 Bought a new phone and it's gotten even worse..way pay way to much for this garbage service
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Synthetic Animals
(@moodyangela) reported
@JamesDueck @TELUSsupport Telus sucks everywhere At my moms house in Rutland the connection drops every 30 minutes or so, long enough to need to use phone data. I used all of my data when I barely left the house And all they do is tell you to reset the modem, or wait on hold for hours
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Rich Reist
(@rich1299) reported
Scott, the former Telus exec/lobbyist, as chair of the CRTC said he had a "personal preference" for facilities based telecos like big 3 as opposed to service based ones like the smaller telecos competing w/ the big 3 It makes CRTC's reversal in big 3's favour stink even worse
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Skyler, The Creator
(@Theuncledrunk) reported
@TELUS it has literally taken me 10 minutes to load 30 seconds of a YouTube video. What’s going on? Your connection is terrible.
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Michele
(@DutchLady) reported
@TELUSsupport hello, we want to watch #Youtube app on our tv but keep getting the “who’s watching” screen while the video plays. Is that a Telus or YouTube issue?
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David Comeau
(@DGCroadguy) reported
@JamesDueck @AboutRogers We live in the upper mission and get 5G all over, Even lower mission. My cell works in my basement but my friends Telus phone doesn’t. (He remarked about it). This summer we started getting 5G up at big white. I don’t like Rogers customer service, but cell service seems solid.
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Bianconeri Capital 🦓
(@MEMBER31773) reported
@NilsTillander @tefficient I chalk it up due to poor competition, no mvnos (owned by mnos) and a predominantly 3 player market. Don’t forget that the players not only own their cell towers (no rental expense) but share networks….bell/Telus particularly
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JayPee.
(@drjp81) reported
@TELUSsupport @telus Guys, why is it that we can't log into the portal from our home connections anymore? You force us to use Telus connections (my cell is with you) or we get "err_connection_reset" errors! This is ridiculous.
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Mark
(@Mark_AB92) reported
@TELUSsupport Hey Telus, I manage multiple small businesses and your current customer support is giving me the run around about porting a @Shawhelp ph# from one to the next. Either have a supervisor contact me(as I've been told to expect 3 times now) or Shaw call me for my bzness
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Amy Pierrson
(@amypierrson) reported
@TELUS why is it literally every single night, my connection slows to molasses speed. I have no way of getting wifi and am reliant on you. In the day time, it’s fine. At night, my connection is terrible.