Telus

Telus Outage Report in Airdrie, Alberta

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The latest reports from users having issues in Airdrie come from postal codes T4B.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Airdrie, Alberta 02/28/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Airdrie, Alberta

The most recent Telus outage reports came from the following cities: Calgary and Airdrie.

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City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Phone
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

  • MichelletypoQ MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    Air Canada is HQ'd in Montreal.. Westjet in AB.. Westjet pays provincial tax, yet Kenney prefers to play juvenile, passive aggressive games because Westjet doesnt support Wexit... Alberta is doomed. Never say an Albertan company wont move HQ.. Telus did exactly that during Klein.

  • destinyscurse garycheung (@destinyscurse) reported from Calgary, Alberta

    How does Telus not have a phone support number or their business connect!!! #telus #fail

  • schneidz 𝙲𝚑𝚛𝚒𝚜 𝚂𝚌𝚑𝚗𝚎𝚒𝚍𝚎𝚛 (@schneidz) reported from Calgary, Alberta

    @MsYouDoYou I never had any technical/customer service issues when I had Telus when I lived in Van. When my ex screwed me over with the account, Telus was super understanding and helpful, and I loved the "gift" promotions they do. Unfortunately stuck with Shaw here in Calgary.

  • SWCalgaryGuy Brian (@SWCalgaryGuy) reported from Calgary, Alberta

    @CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus

  • LovatoVladimir Vladimir Lovato (@LovatoVladimir) reported from Calgary, Alberta

    @TELUSsupport Sorry I am not going to spend more time trying to do business with TELUS! After 6 years being a @TELUS customer I change to a different company because of your customer service. I came back and still the same service! I will evaluate other options! Thx @TELUSsupport

  • scotch_guy Andrew Ferguson (@scotch_guy) reported from Calgary, Alberta

    @TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!

  • aggieloveseggs Aggie (@aggieloveseggs) reported from Calgary, Alberta

    @allantaylor Telus Spark in Calgary sucks in comparison to the facility in Edmonton.

  • jlcw08 jlcw08 (@jlcw08) reported from Calgary, Alberta

    at @TELUS in @NorthlandMall found a lost cell phone. Stood here for 20min waiting my turn. When I was finally helped I was informed there was absolutely nothing they could do unless this person comes into their store, worst customer service ever! Phone is with Mall security. #yyc

  • DaveOlecko Dave Olecko (@DaveOlecko) reported from Calgary, Alberta

    Its Bell! What would expect! Dropped them years ago Sat TV & Customer Service sucks #telus #rogers pay attention - streaming is coming ... and it’s going to change the landscape #californiatech

  • LovatoVladimir Vladimir Lovato (@LovatoVladimir) reported from Calgary, Alberta

    @TELUS If you answer a phone call to solve any problems. Because loosing two hours of my time for someone to even answer my call, is not a good customer service!!

  • Goodwill_Carlos Carlos Cuevas (@Goodwill_Carlos) reported from Calgary, Alberta

    @mattxdaniel @TELUS If you want, send me a DM - I used to work in wireless. Different provider. I could try and help.

  • JMaccle Jason MacDonald (@JMaccle) reported from Calgary, Alberta

    God, @ShawInfo you really are the worst. Can’t wait until I can switch back to @TELUS. Had a technician basically lie and cancel an appointment on us. Brutal.

  • Nazmazh Jeff H (@Nazmazh) reported from Airdrie, Alberta

    Naturally, the internet dies just as soon as Telus support shuts down for the night. Hopefully it comes back soon. This whole "no-internet" thing is weird and frustrating.

  • MichelletypoQ MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    @ThatKevinWoron @JoshuaKnaak @ryanjespersen Let's talk about Telus as an example.. they owned majority share when they merged with BC tel... they opted for Vanvouver as HQ under a very similar government. Never say never, ever.

  • MookNicole Nicole Mook (@MookNicole) reported from Calgary, Alberta

    @TELUS @TELUSsupport My home phone completely stops working. Customer service says I have to wait 3-5 business days!!!! How about NO WAY! #shittyservice #nomoretelus

  • VanHeathen Heath McCoy (@VanHeathen) reported from Calgary, Alberta

    Hey @Telus. We’ve been in our new home since just before XMas and still can’t get our Internet, wifi, TV service sorted (so it actually works). Trying this as repeated service calls have resolved nothing. I suppose complaining on social media is a last ditch effort.

  • CVMINC Allan Herman (@CVMINC) reported from Calgary, Alberta

    Telus made a major blunder. They should write it off, retrain or fire incompetent staff and leave they guy alone. He had prepay in place, not his problem.

  • MichelletypoQ MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    @UncleRee1 Yes.. My bad.. it's just a pay per use on Shaw and Telus as well. Feel like Netflix might be upping their game soon with more competition closing in.. Apple is coming up with some good series at well.

  • merleun64233098 Merle Underwood (@merleun64233098) reported from Calgary, Alberta

    They're all ready incompetent. The MSM are owned by 🌎 globalists Corporations. They're spouting the🔄agenda📋. Dose'nt matter of any news channel or 📻 radio station🚉 you listen to they are crap💩. In 🇨🇦 we have the big 3, CBC, BELL & Rodger's. Phone's big 3 BELL Rodger's TELUS

  • CrazySteveC Steve (10-7-2) (@CrazySteveC) reported from Calgary, Alberta

    Internet in this city is terrible. Shitter shaw and Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pbowmanwpg Patrick Bowman (@pbowmanwpg) reported

    @MareadelPortill Still not following. I have an eye infection. I can go see a family doctor (after a long wait) who fixes me & bills gov’t. Or I can pay Telus $4000/yr subscription. See a family doctor right away. Dr fixes me and bills gov’t. How is that not providing an insured service?

  • Anthrojac 🦬Jac🐺 (@Anthrojac) reported

    @sqalid2001 @CheriDiNovo They charge the AB govt. if you use the Telus service for a doc visit - no charge to you. At least for now…

  • Tefrin Troy Lindstrom ♿#Disabilityarts #DisabilityRights (@Tefrin) reported

    @FidoSolutions I have already talked to a a retention specialist, the only person at Fido that actually tried to help. Your local people and customer service did nothing I felt like I was just an annoyance. So I’ve decided to go to Telus

  • AMM18092000 AMM (@AMM18092000) reported

    @koodo @TELUS Incoming calls do not ring and have dropped calls, weak signal and voice cuts out during calls we make.@koodo

  • officialredskar RedSkar (@officialredskar) reported

    @Shawhelp Just fix your internet, it’s literally garbage. I’m gonna switch to Telus instead

  • butlerdunn Linda “parody by choice” Butler Dunn (@butlerdunn) reported

    @CheriDiNovo @JanisIrwin Much like Telus health, I will choose not to use the service. If no one uses it, it will fail. Having doctors outside the province is a end round the health act.

  • Shane_Finlay Shane Finlay (@Shane_Finlay) reported

    @TELUS I have spent hours, as a Telus customer, TRYING to update my ******* prepaid plan. I find out that my account is now defunct, great, so I waste time, effort, and money, buying a new SIM card. I have now just spent the last hour going in circles... Jesus!

  • AMM18092000 AMM (@AMM18092000) reported

    @koodo @TELUS I was having internet problems which is with @TELUS and did not receive calls from them due to poor network service with Koodo. Telus service is bad. We are unhappy and can't continue paying for such bad service.

  • paulcatt Paul Bellefleur (@paulcatt) reported

    @StephenPunwasi Telus treat their employees in their Manila call centres very well. So the CSRs tell me. They even import Africans to work there rather than pay for French-speaking Canadians.

  • Trollbooth J. J. Trollbooth (@Trollbooth) reported

    @TELUSsupport Is this the standard of care you put forth in your customer service? Need answers. I even DM’d this account. #Edmonton #telus #isp @CRTCeng