Telus Outage Report in Airdrie, Alberta

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

• 
  Deborah Brown (@mummaquilts) reported 5 minutes ago from Airdrie, Alberta

  Now I wonder? What would happen if there was a real reason for alarm? Would I get help? Would I be a priority? @telus does not seem to have an answer for me.

• 
  Deborah Brown (@mummaquilts) reported 28 minutes ago from Airdrie, Alberta

  Day Five. I’m a prisoner in my own home. My @telus alarm system mysteriously goes off every morning, without reason. The company now tells me they can’t even come out with a tech until tomorrow! FIVE DAYS IN A ROW! Glaring alarms going off!! Terrorizing! HELP

• 
  Kevin 🇨🇦❄✌🇨🇦 (@backbeatlosit) reported 39 minutes ago from Airdrie, Alberta

  @mini_bubbly @every1wearamask I get to Deus package from Telus unfortunately Fox comes with that package and I can't get rid of one channel. I simply just never watch it.

• 
  Deborah Brown (@mummaquilts) reported 40 minutes ago from Airdrie, Alberta

  @ColleenDeNeve @TELUS Our sensor is brand new out of the box yesterday, replacing the one that was just installed mid February. So I don’t think dust is the issue here, but thank you for the suggestion. We need all the troubleshooting we can get. @telus help needs to step up.

• 
  𝙟𝙖𝙢𝙚𝙨 𝙞𝙫 (@fuckjamesiv) reported 45 minutes ago from Airdrie, Alberta

  my wifi foy my phone is so shit but for my pc and laptop its fine how does that make sense @TELUS

• 
  𝙟𝙖𝙢𝙚𝙨 𝙞𝙫 (@fuckjamesiv) reported 51 minutes ago from Airdrie, Alberta

  my wifi for my phone is so shit but for my pc and my laptop it works fine how does that make sense @TELUS

• 
  Jeff H (@Nazmazh) reported 56 minutes ago from Airdrie, Alberta

  Naturally, the internet dies just as soon as Telus support shuts down for the night. Hopefully it comes back soon. This whole "no-internet" thing is weird and frustrating.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💔 (@PrimeCapalot) reported 26 seconds ago

  @ABlNASH @SSPGoated Shaw is terrible Telus good 💯

• 
  I_Travel_alot (@SuetsawSusan) reported 59 seconds ago

  @Rogers Switching to Telus thanks Rogers , and fix your app , its impossible to contact chat or call 📞 the link goes no where . You guys also removed my device protection coverage without my knowledge

• 
  Shawn Heggie (@Sheggie2) reported 5 minutes ago from Lethbridge, Alberta

  So @TELUS @TELUSsupport has hours and hours of waiting time during Covid. Can’t even talk to them. Internet never worked...EVER....and now they send a nasty collection agency for a few bucks??? Awesome service Telus 😡. Let everyone know

• 
  zid the kid (@zidrasworld) reported 7 minutes ago

  telus has the worst wifi ever

• 
  Ezra (@OrwellianTimes) reported 8 minutes ago

  @TELUSsupport @SallyGabriel83 Resolved, sure. But this was a major breach. How many customers were literally unable to make or receive emergency calls, or unable to be reached for essential on-call work, for that extended period of time? Telus has some explaining to do.

• 
  Shoaib Mirza (@shoaibam) reported 15 minutes ago

  Went to @TELUS store to replace my 3 yr old phone... after 45 mins of listening to the rep breakdown plans and offers, i’m told my account is too new for any of the offers to be honoured. If it wasn’t for the Canada/US plans I need for work I’d never leave @Fidomobile

• 
  chill (@bracketmanps) reported 15 minutes ago

  @TELUSsupport is Telus Assist down? I cannot access it on my webpage and need to sort out a billing issue

• 
  Charles (@Charles73725530) reported 15 minutes ago

  @TELUSsupport Hi，I called the TELUS Home Services (Chinese support). The agent Jeff perfectly solved my problem. He is a nice guy. I hope you guys have more people like him.

• 
  Joanne DiGeso (@sommwine) reported 16 minutes ago

  @Noles31BB @UPS That used to be my problem with Telus phone company every time I moved. Sigh.

• 
  Mr.D (@MrD61908906) reported 17 minutes ago

  @TELUSsupport Telus is based in the Philippines, they are flying their people in to check the problem.