Telus

Telus Outage Report in Airdrie, Alberta

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The latest reports from users having issues in Airdrie come from postal codes T4B.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Airdrie, Alberta 02/24/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Airdrie, Alberta

The most recent Telus outage reports came from the following cities: Calgary and Airdrie.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

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Telus Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

  • spooky3369 Spukx3369 (@spooky3369) reported from Calgary, Alberta

    Looks like #Telus customer service has gotten bad. Requested a call back, took more than 1hr for the call and was waiting 8mins with the background music. Got tired of waiting for the actual person to talk to me

  • HaroldCundal Harold Cundal III (@HaroldCundal) reported from Calgary, Alberta

    You know what's super cool? When @TELUS doesn't process your equipment return properly and you end up with a stain on your credit history years later for their blunder. And good luck getting any help from @TELUSsupport. Garbage.

  • blatch_daniel Daniel Blatch (@blatch_daniel) reported from Calgary, Alberta

    @TELUS I am a senior 77yr-old and handicapped, Iam a Telus Customer for many years, today I need your help. Daniel Blatch. 1540 Sherwood Blvd.N W. Apt. 4126

  • jelliclecatsttv Jelli (@jelliclecatsttv) reported from Calgary, Alberta

    So My Internets Going To Be Shut Down Soon… When I Signed Up At @TELUS I triple Checked That It Would Come Out Of The Same Account As My Phone Bill He Said Yes Well Guess Who Has A Surprise $300+ Bill. 😤🤬 #TelusProblems

  • Tracey_YYC Tracey Forbes (@Tracey_YYC) reported from Calgary, Alberta

    @CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.

  • The_Rad_Zone rad ♿ (@The_Rad_Zone) reported from Calgary, Alberta

    Telus sighed me up for their internet with a free trial month and sent me a bill two weeks later. I called them and told them nicely to come get their ****.

  • CofDead1 C of Dead (@CofDead1) reported from Calgary, Alberta

    @mattmcqueen Damn, @telus

  • DustinMorris13 dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    @Karone81 @TELUS Oh Telus has the best customer service!

  • RichHesketh Rich Hesketh (@RichHesketh) reported from Calgary, Alberta

    Is it acceptable @TELUS @TELUSsupport for us to be waiting over 72 hours for our internet to be reconnected? Seems to me that it’s not. We’ve spoken to no less the a dozen agents who claim 2-24 hours to flip that switch. Has anyone else had such bad service?

  • JonMartinCalgar Jon Martin (@JonMartinCalgar) reported from Calgary, Alberta

    @SingularZeez Telus: The future is outsourced. Their old slogan was The future is friendly. I modified it years ago. It was the first place I was laid off from. They say you never forget your first.

  • DustinMorris13 dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    @menard_ray @TELUS My phone. When I pull down on the WiFi I'm using its a live output of the speed.

  • JasonPYYC Jason P. (@JasonPYYC) reported from Calgary, Alberta

    @wmpdll @Melkorka12 They don’t care about retention really. New customer acquisition is more important for some reason. Long time telus. Have 6 boxes and at time was only one doing wireless. They had a deal and I was on month to month and they wouldn’t give it to me even if I did a contract.

  • BreakawaySR Gus Thorson ⚾️🏒🥅🏈 (@BreakawaySR) reported from Calgary, Alberta

    @debbieelicksen @DirtRoadQueen__ @PrimeVideoCA Watched it live on Paramount Network. Shaw/Telus On Demand?

  • CanadaP2P Admir (@CanadaP2P) reported from Calgary, Alberta

    @TSNRyanRishaug @TELUS The sad state of @TELUSsupport when public figures have to tweet out for help! I hope it worked for you, some of us are waiting 10d for service #TelusFail

  • DustinMorris13 dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    @menard_ray @TELUS On my phone it shows the speed of wlthe network I'm connected to.

  • DustinMorris13 dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    @Cass403 @SWCalgaryGuy @TELUS Agreed!! I even still have the box because they didn't ship a return address label and they said no problem we'll use it.

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @TELUSsupport we recently swapped from Shaw to Telus and it is the worst wifi experience we have ever had. It is meant to be the fibre optic super fast and it is terrible. How do we get someone to look at this? Our satisfaction is nil.

  • justkenking Ken King⚡️ (@justkenking) reported from Calgary, Alberta

    @TELUS I'm looking to leave my mobile provider after being with them since 2006. Not going to name any names, but about once a year they just fail me and the entire country completely. What can you offer me?

  • DustinMorris13 dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    Booked my internet (thanks @SWCalgaryGuy) and had the best customer service with @TELUS as usual.

  • RyanSauve Ryan Sauvé 🇨🇦 🚀💉💉💉 (@RyanSauve) reported from Calgary, Alberta

    Please consider updating your system so that service at the previous location is only disabled once service at the new location has been enabled. Not sure why something so simple hasn't been enacted by Telus. I mean, you're a tech company. Be better.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • aitana_arcana Aitana (@aitana_arcana) reported

    @MeaganLoose our shaw internet is down for some reason and they cant send anyone to fix it til Jan 12th and Telus (who we're now trying) cant come til Jan 5th so on the 5th we get internet but til then, no

  • eileenlesko Eileen Lesko (@eileenlesko) reported

    @UbakaOgbogu Shaw is horrible and they lie to you. At least Telus prefers not to.

  • cacakrispies riley °__° (@cacakrispies) reported

    i used to despise my life so much when i was 10 i was embarrassed of the CABLE provider we had .... like damn she got telus... why can’t i be like her 😩

  • oldschool316 David Church (@oldschool316) reported

    Had a @telus hub, that was no better but at least they tried over and over again to fix it. Come on @starlink house of 6 and home schooling to start soon, won’t be possible with these services

  • sarts81 Troy Sartison (@sarts81) reported

    @TELUS St Albert United Church has been waiting for an internet upgrade since Sept. We closed to help keep our community safe but we can't stream services without the upgrade. We haven't heard an update for 2 months. Is this how you support your customers?

  • TradeTraders TradeTheTrader (@TradeTraders) reported

    At what point do you hang up when you're on hold? Currently sitting at 40 mins waiting for @TELUS... Lousy way to treat your customers @TELUSsupport.

  • mrstl17 ♏️ (@mrstl17) reported

    Telus customer service is assssss

  • HardsHailey Hailey Hards (@HardsHailey) reported

    @TELUS @TELUSsupport what kind of jokers you got working for you! They lie and steal. They say they value your time spent my whole morning on the phone with support to be told it’s not an inconvenience to me?!? #telus #teluscares

  • Nikarax Rick Armstrong (@Nikarax) reported

    @Darcy_Lussier All I know is that if I were to switch to a new phone, my $55/mth Telus plan would double to $110/mth after financing was added in. The new structure is horrible.

  • nate_416 n a t e 🛸® (@nate_416) reported

    i can’t believe my phone was cut for $60. **** telus til i die