Telus outages and service status in Airdrie, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map

Telus generated 0 outage signals in the last 24 hours around Airdrie, including 0 direct reports.
The most common problems reported in this area mention Internet and Phone.
The most recent signal from this area was received Apr 26, 8:04 PM EDT.

Internet (50%)
Phone (50%)

The latest reports from users having issues in Airdrie come from postal codes T4B .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 27, 1:20 PM EDT	0	0
Apr 27, 1:40 PM EDT	0	0
Apr 27, 2:00 PM EDT	0	0
Apr 27, 2:20 PM EDT	0	0
Apr 27, 2:40 PM EDT	0	0
Apr 27, 3:00 PM EDT	0	0
Apr 27, 3:20 PM EDT	0	0
Apr 27, 3:40 PM EDT	0	0
Apr 27, 4:00 PM EDT	0	0
Apr 27, 4:20 PM EDT	0	0
Apr 27, 4:40 PM EDT	0	0
Apr 27, 5:00 PM EDT	0	0
Apr 27, 5:20 PM EDT	0	0
Apr 27, 5:40 PM EDT	0	0
Apr 27, 6:00 PM EDT	0	0
Apr 27, 6:20 PM EDT	0	0
Apr 27, 6:40 PM EDT	0	0
Apr 27, 7:00 PM EDT	0	0
Apr 27, 7:20 PM EDT	0	0
Apr 27, 7:40 PM EDT	0	0
Apr 27, 8:00 PM EDT	0	0
Apr 27, 8:20 PM EDT	0	0
Apr 27, 8:40 PM EDT	0	0
Apr 27, 9:00 PM EDT	0	0
Apr 27, 9:20 PM EDT	0	0
Apr 27, 9:40 PM EDT	0	0
Apr 27, 10:00 PM EDT	0	0
Apr 27, 10:20 PM EDT	0	0
Apr 27, 10:40 PM EDT	0	0
Apr 27, 11:00 PM EDT	0	0
Apr 27, 11:20 PM EDT	0	0
Apr 27, 11:40 PM EDT	0	0
Apr 28, 12:00 AM EDT	0	0
Apr 28, 12:20 AM EDT	0	0
Apr 28, 12:40 AM EDT	0	0
Apr 28, 1:00 AM EDT	0	0
Apr 28, 1:20 AM EDT	0	0
Apr 28, 1:40 AM EDT	0	0
Apr 28, 2:00 AM EDT	0	0
Apr 28, 2:20 AM EDT	0	0
Apr 28, 2:40 AM EDT	0	0
Apr 28, 3:00 AM EDT	0	0
Apr 28, 3:20 AM EDT	0	0
Apr 28, 3:40 AM EDT	0	0
Apr 28, 4:00 AM EDT	0	0
Apr 28, 4:20 AM EDT	0	0
Apr 28, 4:40 AM EDT	0	0
Apr 28, 5:00 AM EDT	0	0
Apr 28, 5:20 AM EDT	0	0
Apr 28, 5:40 AM EDT	0	0
Apr 28, 6:00 AM EDT	0	0
Apr 28, 6:20 AM EDT	0	0
Apr 28, 6:40 AM EDT	0	0
Apr 28, 7:00 AM EDT	0	0
Apr 28, 7:20 AM EDT	0	0
Apr 28, 7:40 AM EDT	0	0
Apr 28, 8:00 AM EDT	0	0
Apr 28, 8:20 AM EDT	0	0
Apr 28, 8:40 AM EDT	0	0
Apr 28, 9:00 AM EDT	0	0
Apr 28, 9:20 AM EDT	0	0
Apr 28, 9:40 AM EDT	0	0
Apr 28, 10:00 AM EDT	0	0
Apr 28, 10:20 AM EDT	0	0
Apr 28, 10:40 AM EDT	0	0
Apr 28, 11:00 AM EDT	0	0
Apr 28, 11:20 AM EDT	0	0
Apr 28, 11:40 AM EDT	0	0
Apr 28, 12:00 PM EDT	0	0
Apr 28, 12:20 PM EDT	0	0
Apr 28, 12:40 PM EDT	0	0
Apr 28, 1:00 PM EDT	0	0
Apr 28, 1:20 PM EDT	0	0

April 28: Problems at Telus

Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Airdrie, Alberta

The most recent Telus outage reports came from the following cities: Airdrie.

City	Problem Type	Report Time
Airdrie	Internet	2 days ago
Airdrie	Phone	15 days ago
Airdrie	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

Deborah Brown (@mummaquilts) reported 4 minutes ago from Airdrie, Alberta
Okay @TELUSsupport @telus Our Alarm malfunctioned AGAIN TODAY!!! SIX DAYS IN A ROW!! Technician has been here twice and this issue is still not resolved. I recorded the whole thing this morning...8 MINUTES OF GLARING SIRENS. This must be fixed TODAY!!!
IceTito (@IceTitoYYC) reported 8 minutes ago from Airdrie, Alberta
@JamesJohnsonYYC Been with Telus for 10+ years….never a problem…my GF has Shaw…I mock her every time I come over….
Deborah Brown (@mummaquilts) reported 8 minutes ago from Airdrie, Alberta
Now I wonder? What would happen if there was a real reason for alarm? Would I get help? Would I be a priority? @telus does not seem to have an answer for me.
Kevin 🇨🇦❄✌🇨🇦 (@backbeatlosit) reported 27 minutes ago from Airdrie, Alberta
@mini_bubbly @every1wearamask I get to Deus package from Telus unfortunately Fox comes with that package and I can't get rid of one channel. I simply just never watch it.
Deborah Brown (@mummaquilts) reported 31 minutes ago from Airdrie, Alberta
@ColleenDeNeve @TELUS Our sensor is brand new out of the box yesterday, replacing the one that was just installed mid February. So I don’t think dust is the issue here, but thank you for the suggestion. We need all the troubleshooting we can get. @telus help needs to step up.
lyndarae@# (@flickncajun) reported 32 minutes ago from Airdrie, Alberta
@shawcable tv support and office closed Terrible Just when I was going to change my mobility from Telus to Shaw
𝙟𝙖𝙢𝙚𝙨 𝙞𝙫 (@fuckjamesiv) reported 39 minutes ago from Airdrie, Alberta
my wifi for my phone is so shit but for my pc and my laptop it works fine how does that make sense @TELUS
Jeff H (@Nazmazh) reported 43 minutes ago from Airdrie, Alberta
Naturally, the internet dies just as soon as Telus support shuts down for the night. Hopefully it comes back soon. This whole "no-internet" thing is weird and frustrating.
𝙟𝙖𝙢𝙚𝙨 𝙞𝙫 (@fuckjamesiv) reported 56 minutes ago from Airdrie, Alberta
my wifi foy my phone is so shit but for my pc and laptop its fine how does that make sense @TELUS
Deborah Brown (@mummaquilts) reported 57 minutes ago from Airdrie, Alberta
Day Five. I’m a prisoner in my own home. My @telus alarm system mysteriously goes off every morning, without reason. The company now tells me they can’t even come out with a tech until tomorrow! FIVE DAYS IN A ROW! Glaring alarms going off!! Terrorizing! HELP

Telus Issues Reports

Latest outage, problems and issue reports in social media:

FiatLux (@DemothenesLux) reported 8 minutes ago
@MelissaLMRogers Telus did this, a couple of decades ago, and it almost broke the company. No quality service, no qualified repairs, no experienced executives.
Chad (@ChadR991) reported 14 minutes ago
@ProvoGal01 @TELUS @TELUSsupport I hang up as soon as I hear an Indian on the phone. Can’t trust Indians. Too many scammers. They are the most dishonest people I’ve ever known.
heiba9866 (@heiba986627073) reported 15 minutes ago
@askgrokretard @WestJet Imagine working for them how can I make this airline look good?, u guys complain often and if we don't figure out how to make u feel better WS will say "Telus is treating our customers bad" this is just one of all the issues WS has
turbonerd (@blammenwerfer) reported 17 minutes ago
@AmazingZoltan All of the big telecom providers. I'll never forget getting a $1200 cancellation fee from Roger's, arguing for three weeks with Bell that no I never asked for cable internet please stop sending technicians, or watching Telus cry like babies when Virgin wanted to come up here
Matt Rowe (@collectsdecks) reported 19 minutes ago
Damn.. cs got stymied today and will not get a chance to defend their telus cup title. Bronze medal game tomorrow! It's been a hell of a 2 year run though!!
Micheal Steinhauer (@Mstei0) reported 19 minutes ago
A slob talking about my telus bill paid for by my tax refund. Myself? Anyways. You're lucky these slobs help you.
Vance Yung (@VanceYung_73) reported 20 minutes ago
@AmazingZoltan There is a common theme with piss-poor customer service and tech companies over the last decade. Bell, Telus, Rogers, Adobe. Also a common theme regarding the CSR on the other side of the phone call.
Jim McLellan (@jimmclellan23) reported 21 minutes ago
@nogoodboyo_yvr @TELUS TELUS is so poorly run. They couldn’t organize how to get out of a paper bag without 4-6 “deep dives”. Trust me I spent 15 years there. So running a football club would never be sustainable
DeeDee - Living the dream! 👑 NO DM’s. (@deedee_living) reported 23 minutes ago
@ProvoGal01 @TELUS @TELUSsupport I’ve been with Telus since I got my first cell phone many years ago. I called them and a person from India asked me for my social insurance number. I hung up on them and called a supervisor and cancelled my service.
Kevin Juel 🍎 (@thegraniteguy5) reported 23 minutes ago
@ProvoGal01 @TELUS @TELUSsupport Wait until you try to cancel any services. Took my wife probably 20 hrs on the phone over the course of several weeks to get rid of these parasites.