Telus Outage Report in Airdrie, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Airdrie, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
TV | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
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Jason P.
(@JasonPYYC) reported
from
Calgary, Alberta
@wmpdll @Melkorka12 They don’t care about retention really. New customer acquisition is more important for some reason. Long time telus. Have 6 boxes and at time was only one doing wireless. They had a deal and I was on month to month and they wouldn’t give it to me even if I did a contract.
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
Hey telus yr wifi sucks here at the Scotiabank saddledome it keep dropping!!
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Tracey Forbes
(@Tracey_YYC) reported
from
Calgary, Alberta
@CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.
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🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹
(@CalgaryBluesky) reported
from
Calgary, Alberta
@0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.
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JB
(@moustachiojb) reported
from
Calgary, Alberta
@TELUSsupport I normally deal with loyalty dept. been with Telus for a solid 20 years. Looking to end my optik TV service, but retain PureFibreX 2.5 GB internet service. not sure who to contact. Please let me know. Also have mobility. only thing to terminate is optik
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Todd Sandrelli
(@ToddSandrelli) reported
from
Calgary, Alberta
@cmcalgary Damn good thing I’m with Telus then. ;)
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Kevin Hoffman
(@Hoffa_man) reported
from
Calgary, Alberta
@wowmobile @koodo @TELUS Congratulations! Your combined lack of effort has officially provided the worst customer service experience of my entire life!
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Admir
(@CanadaP2P) reported
from
Calgary, Alberta
@TSNRyanRishaug @TELUS The sad state of @TELUSsupport when public figures have to tweet out for help! I hope it worked for you, some of us are waiting 10d for service #TelusFail
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
Well telus where the hells Mt brother in law refund money from the equipment he sent back in October he's still waiting for his money back what the hells taking u idiot's so long ?!!?
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Spukx3369
(@spooky3369) reported
from
Calgary, Alberta
Looks like #Telus customer service has gotten bad. Requested a call back, took more than 1hr for the call and was waiting 8mins with the background music. Got tired of waiting for the actual person to talk to me
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rad ♿
(@The_Rad_Zone) reported
from
Calgary, Alberta
Telus sighed me up for their internet with a free trial month and sent me a bill two weeks later. I called them and told them nicely to come get their ****.
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robyn raymond
(@bobbie403) reported
from
Calgary, Alberta
Keep piling on Thursday.. after spending 2h on the phone with 5! (Yes 5) separate agents last week.. I call in to @TELUS again.. to find out my problem WASN’T solved and the solution is much different than presented by the previous agents. #yourekidding #wheredoisendmyinvoice
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Calgaryvoter
(@Chinook87) reported
from
Calgary, Alberta
Can anyone recommend an Internet service besides Telus… tried to switch to them today and it was impossible and painful. Eventually gave up and cancelled the switch
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tracy
(@tracyinkits) reported
from
Calgary, Alberta
@Shuggs_YYC @cmcalgary Telus sucks. My work has Telus, nothing like dropped calls, crappy IT and their biz connect system is brutal.
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Ken King⚡️
(@justkenking) reported
from
Calgary, Alberta
@TELUS I'm looking to leave my mobile provider after being with them since 2006. Not going to name any names, but about once a year they just fail me and the entire country completely. What can you offer me?
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
Hey telus yr wifi has dropped 6 × now at the dome that's horrible shaw is definitely better !!
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
Hey telus where ******** is my refund from t Sending back yr equipment ?!!!? If I have to go down to 1 of yr store I won't be quiet about it !!!
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Daniel Blatch
(@blatch_daniel) reported
from
Calgary, Alberta
@TELUS I am a senior 77yr-old and handicapped, Iam a Telus Customer for many years, today I need your help. Daniel Blatch. 1540 Sherwood Blvd.N W. Apt. 4126
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richard white
(@everydaytourist) reported
from
Calgary, Alberta
Hey @TELUSsupport having a huge issue with phone service. Now being told may be IOS issues. Spent hours. Trips to Apple and @TELUS store. Still not fixed. Are others having issues with dropped calls?
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Harold Cundal III
(@HaroldCundal) reported
from
Calgary, Alberta
You know what's super cool? When @TELUS doesn't process your equipment return properly and you end up with a stain on your credit history years later for their blunder. And good luck getting any help from @TELUSsupport. Garbage.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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AB Consensus Politics "YES WE CAN"
(@yegelection) reported
@PaulDoroshenko @TELUS Telus are corporate criminals with all their hidden charges. CRTC should have cracked down on Telco's years ago, as Canadians are being fleeced.
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Pierre
(@PierreYVR) reported
@PaulDoroshenko @TELUS I am with TELUS and I don’t pay nearly as much! Connectivity is super reliable. I am using another provider at my parents’ house, and their internet has been down for days!
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Ken Green
(@greenken8) reported
@PaulDoroshenko @TELUS Definitely call and tell them you want to cancel, they will offer a better deal
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William
(@Wm_Elder) reported
@TELUS wasn't there suppose to be an Emergency Alert for cell phones today??
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Notmyfarm
(@notmyfarm) reported
@PaulDoroshenko @TELUS Yes I had Telus , had a contract kept upping my monthly fees dropped them promptly never again I actually always hated this company but took advantage of a promo never using them again
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Brad Hartstok
(@BHartstok71) reported
@TELUSsupport No I didn't but if you read your reviews from the public about Telus Home Assistant getting unpaired from Alexa there are lots. This isn't just an issue with my thermostat or alarm panel
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Dianne Grimmer
(@DustyGrimmer) reported
@brettdrc @PaulDoroshenko @TELUS I could easily reduce it $50 by dropping my home phone. With scam calls it’s way more trouble than it’s worth. Trouble to drop it when your doctor, dentist, pharmacist & others all have the number.
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𝙅𝙤𝙚𝙡 𝙇𝙚𝙫𝙮 🦝
(@StedyPhoto) reported
@PaulDoroshenko @BCReality @TELUS Usually more detailed online via My Telus. You still get paper bills? Cancel all of those. Download pdfs for records. You can probably get a cheaper deal which is easily changed through my Telus.
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therealstephenholding
(@therealstephe14) reported
@PaulDoroshenko @TELUS Transparency is a major problem for Telus. Watch for added ‘fees’ that seem to pop up from nowhere. Literally just happened to me, and if I hadn’t called and complained, I would be paying for nothing.
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RajS 🇺🇦🇨🇦🇲🇽🌻 #IStandWithTrudeau
(@RajS02572050) reported
@PaulDoroshenko @TELUS I won't tell you story then. Por maybe I should. I pay 910 pesos a month for 100Mb service, a bunch of tv channels and free voip to just about everywhere in the world. When I have an internet problem the longest I have had to wait is 12 hours for a tech to come and replace equip