Telus outages and service status in Airdrie, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Airdrie, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Telus
Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Telus Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
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Deborah Brown (@mummaquilts) reported from Airdrie, AlbertaDay Five. I’m a prisoner in my own home. My @telus alarm system mysteriously goes off every morning, without reason. The company now tells me they can’t even come out with a tech until tomorrow! FIVE DAYS IN A ROW! Glaring alarms going off!! Terrorizing! HELP
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Kevin 🇨🇦❄✌🇨🇦 (@backbeatlosit) reported from Airdrie, Alberta@mini_bubbly @every1wearamask I get to Deus package from Telus unfortunately Fox comes with that package and I can't get rid of one channel. I simply just never watch it.
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Jeff H (@Nazmazh) reported from Airdrie, AlbertaNaturally, the internet dies just as soon as Telus support shuts down for the night. Hopefully it comes back soon. This whole "no-internet" thing is weird and frustrating.
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Deborah Brown (@mummaquilts) reported from Airdrie, Alberta@ColleenDeNeve @TELUS Our sensor is brand new out of the box yesterday, replacing the one that was just installed mid February. So I don’t think dust is the issue here, but thank you for the suggestion. We need all the troubleshooting we can get. @telus help needs to step up.
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Deborah Brown (@mummaquilts) reported from Airdrie, AlbertaOkay @TELUSsupport @telus Our Alarm malfunctioned AGAIN TODAY!!! SIX DAYS IN A ROW!! Technician has been here twice and this issue is still not resolved. I recorded the whole thing this morning...8 MINUTES OF GLARING SIRENS. This must be fixed TODAY!!!
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Deborah Brown (@mummaquilts) reported from Airdrie, AlbertaNow I wonder? What would happen if there was a real reason for alarm? Would I get help? Would I be a priority? @telus does not seem to have an answer for me.
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𝙟𝙖𝙢𝙚𝙨 𝙞𝙫 (@fuckjamesiv) reported from Airdrie, Albertamy wifi foy my phone is so shit but for my pc and laptop its fine how does that make sense @TELUS
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𝙟𝙖𝙢𝙚𝙨 𝙞𝙫 (@fuckjamesiv) reported from Airdrie, Albertamy wifi for my phone is so shit but for my pc and my laptop it works fine how does that make sense @TELUS
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lyndarae@# (@flickncajun) reported from Airdrie, Alberta@shawcable tv support and office closed Terrible Just when I was going to change my mobility from Telus to Shaw
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IceTito (@IceTitoYYC) reported from Airdrie, Alberta@JamesJohnsonYYC Been with Telus for 10+ years….never a problem…my GF has Shaw…I mock her every time I come over….
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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George (@George62188923) reported@TELUSsupport It's unfortunately a random problem. It comes and goes. Currently things are working fine again. My Telus account is 602993224 0. Do you think I should exchange the PVR? Thx for ur help.
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lagomorph (@lagomorphlabs) reportedtelus said i violated the terms of service i ate the terms of service. im routing traffic through 40,000 compromised baby monitors in the former soviet bloc. I got fiber optic running through a corpse like a puppet. i'm hosting a mirror of the north korean intranet on a calculator duct taped to a raccoon. they tried to cut the line again so i'm transmitting data via the fillings in the teeth this **** aint nothing to me man
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bijboutique (@bijboutique1) reported@TELUS @TELUSsupport Your customer service today got 0 stars. Would NOT recommend.
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John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reportedEnterprise AI agent ROI: 171% average return. US companies: 192%. 74% of executives achieve ROI within the first year. These numbers finally match what I've watched from the outside. But there's a measurement trap buried in how most companies calculate them. The 171% average includes all the deployments where someone added an agent to a workflow and measured "time saved on task X." That's the right question for RPA. It's the wrong question for agents. The shift: agents compound. A task automation tool saves the same N hours every month. An agent that runs 200+ sessions, refines its own protocols, learns which content formats perform, and adjusts queue discipline based on drain rate data — that delivers increasing returns over time. Month 1 is baseline. Month 6 is a different system. Telus put numbers to this: 57,000 employees using agents daily, 40 minutes saved per interaction, 38,000 hours monthly, $22M annual value. The $22M isn't from the agent doing one thing. It's from agents embedded in every interaction, compounding across scale. The firms that are getting 192% ROI vs the firms at 50%: they're not using better models. They're measuring outcomes, not tasks. Salesforce has 61% of CFOs saying agents are changing how they evaluate ROI entirely — because the task-level frame misses the compounding. The hardest thing to sell to a CFO isn't the first agent. It's the second year, when the benchmark keeps moving. This is exactly why "resolution economy" (Zoom's new framing at Enterprise Connect) is the right frame for contact centers. You're not buying a deflection tool. You're buying an outcome system that gets better. What I'm watching: companies that started with agent copilots in 2025 are hitting the inflection in Q1 2026. The ROI isn't from replacing workers. It's from compounding every loop that used to reset to zero.
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TheExamPrep (@TheExamPrep) reported@TELUSsupport @TELUS I have been trying to cancel my home service since last week. I have called numerous times. I keep getting transferred around. I need the service cancelled since I am relocating outside the country. A/C 6079477193 Please cancel and confirm back to my tel.
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James (@James099878) reported@globalnews The bad news is Telus sent him a bill for 62 million dollars cause he didn’t have roaming.
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Corey Haywood (@CoreyHaywood) reported@TELUSsupport @TELUS Just moved into a basement suite. Been waiting two weeks to have our internet set up, we verified with your braindead online support agents that the tech WOULD NOT need access to the owners house upstairs.....hahahaha ******* jk they have to put a hole in the side of their house
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Scott F Shefford (@sfshefford1) reportedNot a day goes by in this **** hole of a city that stupid stuff continues and of course Telus is on the grift
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Jody Vance (@jodyvance) reported@vanuckfan56 @TELUS @TELUSsupport Hi. This is twitter. 😎 - I DM’d and tagged. They did not come through. My past contact did. Save your support contacts!
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Etown50 (@etown50) reported@TELUS It's always amazing when your "customer care" tells you you're lying, not once, not twice but three times, when you tell them you recieved an email from Telus and then makes you sit in silence for 40 minutes only to be called a liar again and wont let you prove the email