Telus

Telus Outage Report in Airdrie, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Airdrie, Alberta 12/14/2025 09:15

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Airdrie, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

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City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

  • dgidziu Dr. Gidrewicz (@dgidziu) reported from Calgary, Alberta

    Standing in line at the Telus Convention Center today it wasn't lost on me that ~90% of the demographic getting #vaccine today was Caucasian. Absolutely MUST continue ALL efforts to reach marginalized members of society. Support for more #vaccinerodeo @gabefabreau. @AHS_media

  • JeffCallaway Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta

    PSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS

  • DustinMorris13 Đ₥ (@DustinMorris13) reported from Calgary, Alberta

    @MrD_AB I think the hospital uses Telus. They just finished upgrading recently. It's so bad!

  • lovejivansidhu Lovejivan Sidhu (@lovejivansidhu) reported from Calgary, Alberta

    Today was the third time @TELUS tried to install fiver internet at my house, and we were running into the same issue that they kept saying was fixed. The company that connected our house to the rest of the system didn't actually connect us. Its ONLY been 4 months... #yyc

  • dinnerwithjulie Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    Renegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??

  • Frank76453011 Frank,the Bluesman (@Frank76453011) reported from Calgary, Alberta

    @tombielecki @AB_EmergAlert Thank God,I'm not a Telus customer....and I haven't been for approximately 15 years or so.....

  • miketighe Michael Tighe (@miketighe) reported from Calgary, Alberta

    I’ve had nothing but problems from Shaw Mobile. I wouldn’t rely on it to call 911 properly if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.

  • flickncajun lyndarae@# (@flickncajun) reported from Airdrie, Alberta

    @shawcable tv support and office closed Terrible Just when I was going to change my mobility from Telus to Shaw

  • miketighe Michael Tighe (@miketighe) reported from Calgary, Alberta

    I’ve had nothing but problems from Shaw Mobile. I wouldn’t reply on it to call 911 if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.

  • dinnerwithjulie Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    @ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…

  • johangreg Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported from Calgary, Alberta

    Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.

  • cowtownkyle Kyle (@cowtownkyle) reported from Calgary, Alberta

    @Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.

  • EvanReadsNHL Evan Crawshaw (@EvanReadsNHL) reported from Calgary, Alberta

    As a CSEC Usher it's sad that we lose CEO Ken King and fellow Telus Club Concierge Desk Mr. Strickland to cancer just before the pandemic. Now our longtime #Flames Captain and community leader Mark Giordano is extracted from our team. It sucks. It really does.

  • WerdEmUp Werd 'EmUp. 💉💉💉✖️✌️ (@WerdEmUp) reported from Calgary, Alberta

    @cDenno I was on the bus in Inglewood, as soon as I crossed the river it dropped. I was like damn Telus you got no coverage in the hood?! Then it came and went a few times, no bars, 3g no bars etc.. then 4g and I could tweet again.

  • DustinMorris13 ░▒▓█ 𝓭𝓜 █▓▒░ 🇮🇱 (@DustinMorris13) reported from Calgary, Alberta

    @Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.

  • WerdEmUp Werd 'EmUp. 💉✖️✌️ (@WerdEmUp) reported from Calgary, Alberta

    Was Telus just down for anyone? Had no service for like 20min there.

  • DustinMorris13 Đ₥ (@DustinMorris13) reported from Calgary, Alberta

    @aggieloveseggs @MrD_AB It's telus at work, and it's never been great.

  • deidras66 Dee (@deidras66) reported from Calgary, Alberta

    @dinnerwithjulie @TELUS Customer service, the new oxymoron 😡

  • jaimeturner Jaimé Turner 🇨🇦✊🏿🌈🌎 (@jaimeturner) reported from Calgary, Alberta

    @TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?

  • NikitaKalonji Nikita Kalonji (@NikitaKalonji) reported from Calgary, Alberta

    Of course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming 😩😩😩 #LiveStreaming #FavouriteSonbet #teluscable

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sadthrhotmailc1 #Çözmek (@sadthrhotmailc1) reported

    Just got a shocking service from @TELUS on my 3rd month with them as a customer. I raised an urgent and important issue thru call back (#18665582273) waited and explained, after 45 minutes, 25 sec the Finance Rep hung up my call without a solution. #poorcustomerservice

  • yyjcub Yyjcub 🇨🇦🇦🇺🇺🇲 (@yyjcub) reported

    @WillyWally19 Good to know. Will continue to dump my Telus accounts completely next year as they eagerly supported this crap.

  • LReichennek Lucas (landwar on Xmas) R (@LReichennek) reported

    Using Netflix on my parents Telus box, and I've never had a shittier user experience.

  • yelgabs Yel 🚩🚩🚩 (@yelgabs) reported

    @jbeda @CenturyLink Main reason I had to switch back to cable internet. When I had fiber issues it takes Telus a few days to send a tech. when the tech sees it’s related to the actual wire, they schedule a specialist. This takes two weeks every time. Not good for WFH life.

  • plumbkinhead Karl Wright (@plumbkinhead) reported

    @AdaRoseCannon True story. 50KB/sec nowhere near enough for our kids. 10x what I had tho. And my damn hotspot works after my soft cap reset. So the lady at Telus knew it wouldn't work, and she sort of told me that once, by actually very casually saying they stop hotspots, then continuing.

  • lkjcfarmer kevin roelans (@lkjcfarmer) reported

    @woody_VA Just updated phones stayed with bell I have had no problems salesman told me virgin uses bell towers had Telus 5 or so yrs ago nothing but problems

  • CountryMusicEmo EMO LEBLANC™©® RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    @TELUSsupport How can I get my ADT by Telus working again. Your tech was here and he said he had no idea. I get a flashing "FC" on the display. Meaning Fail connection ....

  • rajshar25 Rajesh Sharma (@rajshar25) reported

    @TELUSsupport Update - Telus Twitter support promises me a callback 48 business hours - practically after new year after taking into account holidays. Called customer service again which accepted mistake and said internet will be restored but did nothing. It's a complete shitshow @Tonygeheran

  • PetkerFarm Dan Petker (@PetkerFarm) reported

    @woody_VA Rogers/Bell/Telus are all too spendy. Fido/Virgin/Koodo are where you should be shopping your service plans (even tho owned by the Big3): cheaper, for the same ****. We've gone from Bell to Virgin to Rogers and now on Fido. They all have ****** coverage spots.

  • Jivsc28 Judicious Immigration & Visa Services (@Jivsc28) reported

    @TELUSsupport esim is still awaited, its been 7 calendar days. I talked to one of your support guy yesterday, they mentioned it will definitely be delivered by 6 pm today and hung up the call when asked for ticket number or name. Order# TD0445884. Kindly assist @TELUS