Telus Outage Report in Airdrie, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Telus
Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (21%)
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Wi-fi (11%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Airdrie, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
TV | |
| Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
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Spukx3369
(@spooky3369) reported
from
Calgary, Alberta
Looks like #Telus customer service has gotten bad. Requested a call back, took more than 1hr for the call and was waiting 8mins with the background music. Got tired of waiting for the actual person to talk to me
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
Well telus where the hells Mt brother in law refund money from the equipment he sent back in October he's still waiting for his money back what the hells taking u idiot's so long ?!!?
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
Hey telus where ******** is my refund from t Sending back yr equipment ?!!!? If I have to go down to 1 of yr store I won't be quiet about it !!!
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Admir
(@CanadaP2P) reported
from
Calgary, Alberta
@TSNRyanRishaug @TELUS The sad state of @TELUSsupport when public figures have to tweet out for help! I hope it worked for you, some of us are waiting 10d for service #TelusFail
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Daniel Blatch
(@blatch_daniel) reported
from
Calgary, Alberta
@TELUS I am a senior 77yr-old and handicapped, Iam a Telus Customer for many years, today I need your help. Daniel Blatch. 1540 Sherwood Blvd.N W. Apt. 4126
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🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹
(@CalgaryBluesky) reported
from
Calgary, Alberta
@0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.
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Kevin Hoffman
(@Hoffa_man) reported
from
Calgary, Alberta
@wowmobile @koodo @TELUS Congratulations! Your combined lack of effort has officially provided the worst customer service experience of my entire life!
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robyn raymond
(@bobbie403) reported
from
Calgary, Alberta
Keep piling on Thursday.. after spending 2h on the phone with 5! (Yes 5) separate agents last week.. I call in to @TELUS again.. to find out my problem WASN’T solved and the solution is much different than presented by the previous agents. #yourekidding #wheredoisendmyinvoice
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JB
(@moustachiojb) reported
from
Calgary, Alberta
@TELUSsupport I normally deal with loyalty dept. been with Telus for a solid 20 years. Looking to end my optik TV service, but retain PureFibreX 2.5 GB internet service. not sure who to contact. Please let me know. Also have mobility. only thing to terminate is optik
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Todd Sandrelli
(@ToddSandrelli) reported
from
Calgary, Alberta
@cmcalgary Damn good thing I’m with Telus then. ;)
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tracy
(@tracyinkits) reported
from
Calgary, Alberta
@Shuggs_YYC @cmcalgary Telus sucks. My work has Telus, nothing like dropped calls, crappy IT and their biz connect system is brutal.
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rad ♿
(@The_Rad_Zone) reported
from
Calgary, Alberta
Telus sighed me up for their internet with a free trial month and sent me a bill two weeks later. I called them and told them nicely to come get their ****.
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
Hey telus yr wifi has dropped 6 × now at the dome that's horrible shaw is definitely better !!
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
Hey telus yr wifi sucks here at the Scotiabank saddledome it keep dropping!!
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Ken King⚡️
(@justkenking) reported
from
Calgary, Alberta
@TELUS I'm looking to leave my mobile provider after being with them since 2006. Not going to name any names, but about once a year they just fail me and the entire country completely. What can you offer me?
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Jeff Callaway
(@JeffCallaway) reported
from
Calgary, Alberta
3 wks. Time @TELUS takes to contact me for customer service by their revised estimate. Moved business service with office move last yr. Was going to be a month before Telus could transfer accnt. Had 2 move to @ShawDirect. Then @telus tried to bill for months post disconnection.🤬
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Calgaryvoter
(@Chinook87) reported
from
Calgary, Alberta
Can anyone recommend an Internet service besides Telus… tried to switch to them today and it was impossible and painful. Eventually gave up and cancelled the switch
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Kakookie🌸top 2.8% @onlyfans
(@KakookieUwU) reported
from
Calgary, Alberta
Telus be the worst internet 😡 I just want to load my Hentai and not wait 5mins per vid
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Jeff Callaway
(@JeffCallaway) reported
from
Calgary, Alberta
@TELUS worst service ever. Spent an hour in Market Mall store waiting for someone to help me as I obviously looked at new phones. Mirrors my phone service experience. Also learned I'm being hosed on my phone plan while I waited. 🤬
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richard white
(@everydaytourist) reported
from
Calgary, Alberta
Hey @TELUSsupport having a huge issue with phone service. Now being told may be IOS issues. Spent hours. Trips to Apple and @TELUS store. Still not fixed. Are others having issues with dropped calls?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Lion Of Judah
(@LionOfJudah1965) reported
TELUS EPCOR, FOLD OR I RAT YEWS OUT DAMN QUICKLIKE
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Jamie Boisvenue
(@JamieBoisvenue) reported
@samvictoria4005 Except the reason I switched to Fido is because Telus had consistently crappy service and they’re overpriced.
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wayne stirling
(@aman61bc) reported
@WeAreCanProud @PierrePoilievre I had service with Telus. My bank card worked in the ATM. So what if my debt card didn’t work at Timmies, I paid cash. You all remember cash.
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Nels
(@nelsonnightly) reported
@BodenschatzRyan lmao no. I pay for Telus to not have bell or rogers **** service. You guys made your choice
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Elyn (Էլին)
(@Tokyo_Drift19) reported
3 companies should not control telecom in 🇨🇦 anyways. That’s a ******* joke. Friday was Rogers, tomorrow might be Bell. The next day might be Telus. Like, we’ve set ourselves up perfectly for **** like this.
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Pratik
(@LuvCan47) reported
@Rogers I still don’t have internet in my home!!! I live in Brampton in L6X postal code!! Please help or simply tell us you can’t fix so I know that I have to go nearest #Bell or @TELUS store and get the new modem!! I am not tired and little more frustrated!! Please help!
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Commissioner Miner
(@fanCRTCProfling) reported
Outage. People: Can't get radiation therapy or call 911. Police: Our lines are down. Border: All lines down. ISED: I spoke to Rogers to share your frustration, all telco's are helping. Bell/Telus: get 50$ off if you switch. #CRTC: Canada has a world class communications system.
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Altavistagoogle🇨🇦
(@Altavistagoogle) reported
@Graham_DrinkBox Have some redundancy like you do now though. Bell and Telus aren't imune to outages. A local outage is just as annoying to an affected customer.
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your name
(@JoshuaDoerksen) reported
Also as far as Telus is concerned I’m single. If they decide to not give me a good deal I can cancel and my “roommate” will just start a new account with all the perks. After a few years I will be off the books and a “new” customer myself if my “roommate” doesn’t get a good deal.
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Avi Karp
(@avi_karp) reported
Don't worry @Bell, you're not the only telecom to hang up on me. @TELUS did as well