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Telus outages and service status in Airdrie, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Airdrie, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

The latest reports from users having issues in Airdrie come from postal codes T4B .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at Telus

Telus is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Airdrie, Alberta

The most recent Telus outage reports came from the following cities: Airdrie.

CityProblem TypeReport Time
Airdrie Phone 11 days ago
Airdrie Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

  • mummaquilts
    Deborah Brown (@mummaquilts) reported from Airdrie, Alberta

    @ColleenDeNeve @TELUS Our sensor is brand new out of the box yesterday, replacing the one that was just installed mid February. So I don’t think dust is the issue here, but thank you for the suggestion. We need all the troubleshooting we can get. @telus help needs to step up.

  • mummaquilts
    Deborah Brown (@mummaquilts) reported from Airdrie, Alberta

    Now I wonder? What would happen if there was a real reason for alarm? Would I get help? Would I be a priority? @telus does not seem to have an answer for me.

  • fuckjamesiv
    𝙟𝙖𝙢𝙚𝙨 𝙞𝙫 (@fuckjamesiv) reported from Airdrie, Alberta

    my wifi for my phone is so shit but for my pc and my laptop it works fine how does that make sense @TELUS

  • flickncajun
    lyndarae@# (@flickncajun) reported from Airdrie, Alberta

    @shawcable tv support and office closed Terrible Just when I was going to change my mobility from Telus to Shaw

  • backbeatlosit
    Kevin 🇨🇦❄✌🇨🇦 (@backbeatlosit) reported from Airdrie, Alberta

    @mini_bubbly @every1wearamask I get to Deus package from Telus unfortunately Fox comes with that package and I can't get rid of one channel. I simply just never watch it.

  • mummaquilts
    Deborah Brown (@mummaquilts) reported from Airdrie, Alberta

    Okay @TELUSsupport @telus Our Alarm malfunctioned AGAIN TODAY!!! SIX DAYS IN A ROW!! Technician has been here twice and this issue is still not resolved. I recorded the whole thing this morning...8 MINUTES OF GLARING SIRENS. This must be fixed TODAY!!!

  • fuckjamesiv
    𝙟𝙖𝙢𝙚𝙨 𝙞𝙫 (@fuckjamesiv) reported from Airdrie, Alberta

    my wifi foy my phone is so shit but for my pc and laptop its fine how does that make sense @TELUS

  • mummaquilts
    Deborah Brown (@mummaquilts) reported from Airdrie, Alberta

    Day Five. I’m a prisoner in my own home. My @telus alarm system mysteriously goes off every morning, without reason. The company now tells me they can’t even come out with a tech until tomorrow! FIVE DAYS IN A ROW! Glaring alarms going off!! Terrorizing! HELP

  • IceTitoYYC
    IceTito (@IceTitoYYC) reported from Airdrie, Alberta

    @JamesJohnsonYYC Been with Telus for 10+ years….never a problem…my GF has Shaw…I mock her every time I come over….

  • Nazmazh
    Jeff H (@Nazmazh) reported from Airdrie, Alberta

    Naturally, the internet dies just as soon as Telus support shuts down for the night. Hopefully it comes back soon. This whole "no-internet" thing is weird and frustrating.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • vtripath1
    neo (@vtripath1) reported

    Never believe a @TELUS store rep and read their agreements before you sign any contract with them. The rep will lure you saying your billing amount won’t change during the whole contract period but their agreement would say something else. And that’s where you are trapped.

  • thameed89
    Tahir Hameed (@thameed89) reported

    @TELUS Worst costumer service and service disruptions, never go for Telus.

  • P1N3S0L_S0D4
    Omniphrenia - used to be Snackpie (@P1N3S0L_S0D4) reported

    CAN TELUS NOT PISS ITSELF PLEASE OH MY ****

  • raygaurca
    Ray Gaur (@raygaurca) reported

    We signed up for a three year contract to replace our month-to-month internet service for business effective November 28, 2025. It was our understanding that Anatoli Jr. Goriansk @TELUS the Account Manager was going to handle the switch, but for some reason he did not cancel our month-to-month service. Now our account has been suspended because of non-payment of the month-to-month service. Can you please assist. @TELUSsupport

  • mochouinard
    Marc O. Chouinard (@mochouinard) reported

    @TELUS I'm TIRED OF YOUR MARKETING CALLS !!! Do you guys even listen to what they do ??? They call you and don't let you pickup and they cancel the call ! OR the time the agent decide to remain and I could pickup, and I told them I am not interested, they just HANG UP ! No Thanks you or "I hope we can serve you better next time.." ! No ! Hangup to your face !!! And you guys wonder why Telus public opinion is dropping fast !!!

  • minddriftdaily
    MindDrift Daily (@minddriftdaily) reported

    15/ So where do we land? I actually agree more than we disagree. The GOOD: ✅ 5G infrastructure is world-class and genuinely transforming industry ✅ Prices have dropped significantly since 2020 ✅ Tech pivots (Bell's Ateko, TELUS Health) show real innovation intent The BAD: ❌ Still an oligopoly with too much pricing power ❌ Debt-laden companies cutting jobs, not creating them ❌ Rural and Indigenous connectivity gap is a national shame ❌ CRTC regulation is too slow and too cautious #CanadaTelecom #Tech #Economy

  • joepac17
    Joepac17 (@joepac17) reported

    @TELUS promised a bill credit. Its not applied. 3 calls later. Still no applied. Now I cant get through to solve this. Great service. Remind me why I shouldn't cancel and switch.

  • VanIsleInvestor
    Vancouver Island Guy 🌊 (@VanIsleInvestor) reported

    BNN Andrey Omelchak: $T Telus I'm worried about the dividend, the payout is high and problems with leverage. They have a leadership transition and a ex Bank CEO taking over. I expect they cut the dividend. Look to reset and see the CEO look at new growth initiatives.

  • Alan13105453
    Alan (@Alan13105453) reported

    @TELUSsupport Note this part: "same-size Telus SIM card". Received another CPO iPhone (Same model) that accepted my Telus SIM card after a time-wasting replacement process. Issue should NEVER have happened. Point stands: Telus CPO program is not at all guaranteed.

  • joak995735
    joak (@joak995735) reported

    @JacobPacheco6 This is such a lazy narrative. 1 game of a group of guys who never played together lost? while missing some of their best guys to CHL playoffs and Telus Cup? over the last 3 WJC they lost its because they are developing u20 NHL talent while other countries haven't got any NHLer