Telus outages and service status in Airdrie, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Airdrie, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Apr 26, 8:04 PM EDT.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Airdrie come from postal codes T4B .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Telus
Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Airdrie, Alberta
The most recent Telus outage reports came from the following cities: Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie
|
Internet | 4 days ago |
|
Airdrie
|
Phone | 17 days ago |
|
Airdrie
|
Phone | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
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Deborah Brown (@mummaquilts) reported from Airdrie, AlbertaOkay @TELUSsupport @telus Our Alarm malfunctioned AGAIN TODAY!!! SIX DAYS IN A ROW!! Technician has been here twice and this issue is still not resolved. I recorded the whole thing this morning...8 MINUTES OF GLARING SIRENS. This must be fixed TODAY!!!
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Jeff H (@Nazmazh) reported from Airdrie, AlbertaNaturally, the internet dies just as soon as Telus support shuts down for the night. Hopefully it comes back soon. This whole "no-internet" thing is weird and frustrating.
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Kevin ๐จ๐ฆโโ๐จ๐ฆ (@backbeatlosit) reported from Airdrie, Alberta@mini_bubbly @every1wearamask I get to Deus package from Telus unfortunately Fox comes with that package and I can't get rid of one channel. I simply just never watch it.
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๐๐๐ข๐๐จ ๐๐ซ (@fuckjamesiv) reported from Airdrie, Albertamy wifi for my phone is so shit but for my pc and my laptop it works fine how does that make sense @TELUS
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IceTito (@IceTitoYYC) reported from Airdrie, Alberta@JamesJohnsonYYC Been with Telus for 10+ yearsโฆ.never a problemโฆmy GF has ShawโฆI mock her every time I come overโฆ.
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Deborah Brown (@mummaquilts) reported from Airdrie, AlbertaNow I wonder? What would happen if there was a real reason for alarm? Would I get help? Would I be a priority? @telus does not seem to have an answer for me.
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lyndarae@# (@flickncajun) reported from Airdrie, Alberta@shawcable tv support and office closed Terrible Just when I was going to change my mobility from Telus to Shaw
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๐๐๐ข๐๐จ ๐๐ซ (@fuckjamesiv) reported from Airdrie, Albertamy wifi foy my phone is so shit but for my pc and laptop its fine how does that make sense @TELUS
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Deborah Brown (@mummaquilts) reported from Airdrie, Alberta@ColleenDeNeve @TELUS Our sensor is brand new out of the box yesterday, replacing the one that was just installed mid February. So I donโt think dust is the issue here, but thank you for the suggestion. We need all the troubleshooting we can get. @telus help needs to step up.
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Deborah Brown (@mummaquilts) reported from Airdrie, AlbertaDay Five. Iโm a prisoner in my own home. My @telus alarm system mysteriously goes off every morning, without reason. The company now tells me they canโt even come out with a tech until tomorrow! FIVE DAYS IN A ROW! Glaring alarms going off!! Terrorizing! HELP
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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๐ฆ (@milleni0wl) reported@TELUSsupport You know what? Enough of your bs apologies. Canadians want you to answer the phones, provide good service & to hire locals. Simple stuff! #telus
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Unacceptable Fringe Angie ๐จ๐ฆ๐ฎ๐ฑ ๐ (@AngieGreyhound) reported@ProvoGal01 @TELUS @TELUSsupport Every single call center now is in India. It's so frustrating when you get someone who really can't speak the language but thinks saying "I'm sorry Miss" over and over is how they'll fix whatever problem I'm having.
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Mike (@MrDynamic101) reported@ProvoGal01 @TELUS @TELUSsupport I called for support the other day, I couldnโt understand the agent, his accent was so bad and he could barely speak English I asked for another agent and he became rude and abusive, at least the Philippine agents could speak English Terrible customs r service
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๐บ๐ธ Mark T ๐บ๐ธ๐๐ (@MetMark) reported@ProvoGal01 @TELUS @TELUSsupport They will never respond
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Gloria (@Gloria67778015) reportedJust got a call back. Pressed 1 three separate times to accept the callback and your automated service hung up on me to try again later. This is absolutely a joke at this point. Nothing works at Telus. I canโt cancel my services cleanly. Canโt get thru. Callback not working
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Artur Kusi๐ ฐ๏ธk (@ArturKusiaktbk) reported@UnLuckyStuey Firstnet is a premium service. Last price I saw was 20 dollars for connection. The use case is to bring the world firstnet type capability. Canada is going to use it for their first responders on PSBN network with TELUS and Bell. The bears miss the forest from the trees.
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Tracy๐ดโ๐๐ฑ๐น (@ProvoGal01) reportedExcuse me @TELUS @TELUSsupport Why do you outsource your call center jobs to India? You're a Canadian company! Why are you not hiring Canadians to do this job? Why am I getting calls from a call center in India about my account? There are more than enough Canadians looking for work I will not accept calls from some call center in India about my service!
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Westview Legend ๐จ๐ฆ (@flyin_oryan) reported from Edmonton, Alberta@JackieBee_16 @Sportsnet @TELUS Are you using telus boxes on each TV? Or just the telus app? Initially they told me I just needed the app, and it was horrible. Had to get boxes for all my tvs.
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Kevin Bertsch (@KevinBC137) reported@ProvoGal01 @TELUS @TELUSsupport So, change your service! Let them know why. Nothing will change unless we force them to change.
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Russell Smith (@Russaroni99) reported@TELUSsupport Hi Telus support! I cancelled tv and Internet in Jan 26 and you just charged me for equipment not being returned. Canada post shows it returns to you with signature on 26 Jan 26. We need to remove the cancellation charges please.