Telus Outage in Airdrie, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 Problems detected at Telus

Telus problems in the last 24 hours in Airdrie, Alberta

Telus Outage Chart in Airdrie, Alberta

February 21: Problems at Telus

Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(60.36%)
Phone
(16.67%)
E-mail
(8.56%)
TV
(6.31%)
Total Blackout
(4.50%)
Wi-fi
(3.60%)

Telus Outage Map Near Airdrie, Alberta

The most recent outage reports and issues originated from Calgary and Airdrie.

Calgary Internet
Calgary Internet
Calgary Internet
Calgary Internet
Airdrie Phone
Calgary Internet

Telus in Airdrie, Alberta Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:
  • SWCalgaryGuy Brian (@SWCalgaryGuy) reported from Calgary, Alberta

    @CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus

  • CVMINC Allan Herman (@CVMINC) reported from Calgary, Alberta

    Telus made a major blunder. They should write it off, retrain or fire incompetent staff and leave they guy alone. He had prepay in place, not his problem.

  • VanHeathen Heath McCoy (@VanHeathen) reported from Calgary, Alberta

    Hey @Telus. We’ve been in our new home since just before XMas and still can’t get our Internet, wifi, TV service sorted (so it actually works). Trying this as repeated service calls have resolved nothing. I suppose complaining on social media is a last ditch effort.

  • JMaccle Jason MacDonald (@JMaccle) reported from Calgary, Alberta

    God, @ShawInfo you really are the worst. Can’t wait until I can switch back to @TELUS. Had a technician basically lie and cancel an appointment on us. Brutal.

  • Nazmazh Jeff H (@Nazmazh) reported from Airdrie, Alberta

    Naturally, the internet dies just as soon as Telus support shuts down for the night. Hopefully it comes back soon. This whole "no-internet" thing is weird and frustrating.

  • MookNicole Nicole Mook (@MookNicole) reported from Calgary, Alberta

    @TELUS @TELUSsupport My home phone completely stops working. Customer service says I have to wait 3-5 business days!!!! How about NO WAY! #shittyservice #nomoretelus

  • DaveOlecko Dave Olecko (@DaveOlecko) reported from Calgary, Alberta

    Its Bell! What would expect! Dropped them years ago Sat TV & Customer Service sucks #telus #rogers pay attention - streaming is coming ... and it’s going to change the landscape #californiatech

  • destinyscurse garycheung (@destinyscurse) reported from Calgary, Alberta

    How does Telus not have a phone support number or their business connect!!! #telus #fail

  • MichelletypoQ MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    @UncleRee1 Yes.. My bad.. it's just a pay per use on Shaw and Telus as well. Feel like Netflix might be upping their game soon with more competition closing in.. Apple is coming up with some good series at well.

  • MichelletypoQ MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    @ThatKevinWoron @JoshuaKnaak @ryanjespersen Let's talk about Telus as an example.. they owned majority share when they merged with BC tel... they opted for Vanvouver as HQ under a very similar government. Never say never, ever.

  • MichelletypoQ MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    Air Canada is HQ'd in Montreal.. Westjet in AB.. Westjet pays provincial tax, yet Kenney prefers to play juvenile, passive aggressive games because Westjet doesnt support Wexit... Alberta is doomed. Never say an Albertan company wont move HQ.. Telus did exactly that during Klein.

  • aggieloveseggs Aggie (@aggieloveseggs) reported from Calgary, Alberta

    @allantaylor Telus Spark in Calgary sucks in comparison to the facility in Edmonton.

  • jlcw08 jlcw08 (@jlcw08) reported from Calgary, Alberta

    at @TELUS in @NorthlandMall found a lost cell phone. Stood here for 20min waiting my turn. When I was finally helped I was informed there was absolutely nothing they could do unless this person comes into their store, worst customer service ever! Phone is with Mall security. #yyc

  • merleun64233098 Merle Underwood (@merleun64233098) reported from Calgary, Alberta

    They're all ready incompetent. The MSM are owned by 🌎 globalists Corporations. They're spouting the🔄agenda📋. Dose'nt matter of any news channel or 📻 radio station🚉 you listen to they are crap💩. In 🇨🇦 we have the big 3, CBC, BELL & Rodger's. Phone's big 3 BELL Rodger's TELUS

  • LovatoVladimir Vladimir Lovato (@LovatoVladimir) reported from Calgary, Alberta

    @TELUS If you answer a phone call to solve any problems. Because loosing two hours of my time for someone to even answer my call, is not a good customer service!!

  • schneidz 𝙲𝚑𝚛𝚒𝚜 𝚂𝚌𝚑𝚗𝚎𝚒𝚍𝚎𝚛 (@schneidz) reported from Calgary, Alberta

    @MsYouDoYou I never had any technical/customer service issues when I had Telus when I lived in Van. When my ex screwed me over with the account, Telus was super understanding and helpful, and I loved the "gift" promotions they do. Unfortunately stuck with Shaw here in Calgary.

  • LovatoVladimir Vladimir Lovato (@LovatoVladimir) reported from Calgary, Alberta

    @TELUSsupport Sorry I am not going to spend more time trying to do business with TELUS! After 6 years being a @TELUS customer I change to a different company because of your customer service. I came back and still the same service! I will evaluate other options! Thx @TELUSsupport

  • CrazySteveC Steve (10-7-2) (@CrazySteveC) reported from Calgary, Alberta

    Internet in this city is terrible. Shitter shaw and Telus

  • Goodwill_Carlos Carlos Cuevas (@Goodwill_Carlos) reported from Calgary, Alberta

    @mattxdaniel @TELUS If you want, send me a DM - I used to work in wireless. Different provider. I could try and help.

  • scotch_guy Andrew Ferguson (@scotch_guy) reported from Calgary, Alberta

    @TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!

  • NishaJCharlton Nisha J Charlton (@NishaJCharlton) reported from Calgary, Alberta

    @buzzbishop Me too please. Still having issues too. @TELUS keeps switching out our equipment to make us feel like they are doing something. It still sucks.

  • Crackmacs crackmacs (@Crackmacs) reported from Calgary, Alberta

    @mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing

  • leepalisoc Lee Palisoc (@leepalisoc) reported from Calgary, Alberta

    @allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.

  • DustinMorris13 DustinΞats (@DustinMorris13) reported from Calgary, Alberta

    @mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.

  • Skycaptin5 Jason Stettner (@Skycaptin5) reported from Calgary, Alberta

    Internet has been on and off for like two days, driving me crazy. Then the @telus rep calls offering a higher tier service that can’t physically be given in this area. Madness I say!

  • WerdEmUp Drew 🧡 (@WerdEmUp) reported from Calgary, Alberta

    @wandabaker_ Public mobile, is on Telus network, my bill is about $40 per month with 4gigs, unlimited ph/txt Canada wide. Plans vary but these are the same as the cheapest one but with good speeds and lots of towers. You get discounts for autobilling, and you can't incur other charges.

  • kayak360 🤠 Randy Milanovic, KAYAK (@kayak360) reported from Calgary, Alberta

    @nemki @telus has always been the worst service at the highest price.

  • IsntThisMe What's my name (@IsntThisMe) reported from Calgary, Alberta

    @TELUS sucks

  • fuckjamesiv 𝙟𝙖𝙢𝙚𝙨 𝙞𝙫 (@fuckjamesiv) reported from Airdrie, Alberta

    my wifi for my phone is so shit but for my pc and my laptop it works fine how does that make sense @TELUS

  • fuckjamesiv 𝙟𝙖𝙢𝙚𝙨 𝙞𝙫 (@fuckjamesiv) reported from Airdrie, Alberta

    my wifi foy my phone is so shit but for my pc and laptop its fine how does that make sense @TELUS

  • bartgrover Bart Grover (@bartgrover) reported from Calgary, Alberta

    @morningshowmatt @TELUS @Netflix_CA Good to see you’re back on your feet after this terrible experience. Can’t say we all weren’t a little worried for you but you did it #OurLittleTrooper

  • Skycaptin5 Jason Stettner 🎮 E3 2019 (@Skycaptin5) reported from Calgary, Alberta

    The Telus webhosting SSL manager is a legit nightmare, this is the most frustrating ssl experience i’ve ever had. Will suggest all stay away from this hosting service

  • kvlovely19 Sleepless in YYC (@kvlovely19) reported from Calgary, Alberta

    This friend of mine, Bonnie, was there for me when my mom died. I used to work with her when I worked at Telus Mobility. Such a nice lady. I have a bad feeling. I really do. I hope I'm wrong. He's been in hospice for a week now.

  • ___JONAH___ Jonah Boyar (@___JONAH___) reported from Calgary, Alberta

    Our new @TELUS 4K box actually sucks *****... I think we should switch providers because of how crappy it is.

  • WerdEmUp Drew 🧡 (@WerdEmUp) reported from Calgary, Alberta

    Ok Telus network is back, but the 3g towers are still dead, only the H is up.

  • YYCCowboy AJ - ਐਡਮ ਹਿਕ੍ਹੀ (@YYCCowboy) reported from Calgary, Alberta

    @UcpMembers Don't forget the fraud and issues at the Telus Convention Centre!

  • YYCCowboy AJ - ਐਡਮ ਹਿਕ੍ਹੀ (@YYCCowboy) reported from Calgary, Alberta

    @markusoff They didn't care when we (Election workers) brought up issues at the voting, on site at the Telus Convention Center.. I'm surprised he's acting shocked at all.

  • madeleine_natal Madeleine Natale (@madeleine_natal) reported from Calgary, Alberta

    @JanineRogan @atbfinancial @tashaeurich @nenshi @TELUS @TheArtOf @SajeWellness @Malala If anyone has a headache right now, they're in for a treat.

  • M_KWAD Calgary K (@M_KWAD) reported from Calgary, Alberta

    @PromisedMePie Never, ever happens on TELUS. Also, not on iMessage ;)

  • TrondFrantzen Trond Frantzen (@TrondFrantzen) reported from Calgary, Alberta

    It’s now been 1hr and 26mins, waiting for @Telus to pick up and help. It would probably be more fruitful for me to wait for Godot. #Hello #AreYouThere #fail

  • leepalisoc Lee Palisoc (@leepalisoc) reported from Calgary, Alberta

    @iPhoneinCanada Aww... too bad there’s no HomeKit. Still waiting for one to replace our SkyBell from TELUS.

  • paganjames61 james rolfe (@paganjames61) reported from Calgary, Alberta

    Nope everyone one else get shit for using animals. Why not telus

  • Aqeelsh83 Aqeel Shaikh (@Aqeelsh83) reported from Calgary, Alberta

    @koodo I don’t have a tab 😀. This is for the public to understand if you can afford buy the phone and not go on a contract. Or plan and save😀. Koodo under TELUS has the best service 👍🏼

  • WerdEmUp werDPress (@WerdEmUp) reported from Calgary, Alberta

    @wmpdll @DJGCR Switch to public. Same rates as freedom, same network as Telus. If you do, dm me and I'll give you a referral code for a few extra bucks off.

  • sohotitsart Megan (@sohotitsart) reported from Calgary, Alberta

    @cbcradio No. Got rid of it 3 years ago at least. @TELUS was HORRIBLE & I thought why pay for a service twice. Happy with @virginmobilecan & saying goodbye to an archaic land line.

  • miss_peejay PJ (@miss_peejay) reported from Calgary, Alberta

    After being a loyal Telus (@TELUSsupport) customer for 20+ year I thought I would feel weird not renewing my contract when it is over in June. But based on the subpar customer service and lack of incentives for long term loyal customers I am actually feeling great with this!

  • TrondFrantzen Trond Frantzen (@TrondFrantzen) reported from Calgary, Alberta

    Dear #Telus - Should I really be going with you for TV & Internet. We’ve been with Shaw 25 years. You put fibre in our bldg. You convinced us. And your #CustomerService has been terrible. Two hrs on phone. And we’re not even hooked up yet. Seriously have to reconsider.

  • heavyconfidence little lamb (@heavyconfidence) reported from Calgary, Alberta

    Anxiety is weird. I’m feeling sick to my stomach that Telus is calling me back to finalize BS for my account for our move so we have internet. But earlier I was so annoyed I talked to them fine I just wanted it over with. ****. I just want to sleep.

  • Willetton Sean (@Willetton) reported from Calgary, Alberta

    @johnsemley3000 It's just a telus flanker brand, so I assume the service would be the exact same

  • AloneDoughnut David Smith (@AloneDoughnut) reported from Calgary, Alberta

    @pturnbul @TELUS Well, they can disconnect the service so you can't use it for some reason... I don't have internet at all tonight unfortunately.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • knugent4118 KNugent4118🇨🇦🇨🇦🇨🇦 (@knugent4118) reported

    @StephenPunwasi That's insane. I am glad I am not a customer of Telus. I do not support Huawei either.

  • fagstein Steve Faguy (@fagstein) reported

    Rogers has filed a #CRTC complaint against Telus because Telus refuses to pay Rogers for distribution of distant Citytv stations in its time shifting package. Telus argues the distant signal compensation regime was overturned by the Supreme Court.

  • SherriStocks Pepper Redcastle (@SherriStocks) reported from Whitby, Ontario

    @TOareaFan @TELUS @Bell @Rogers Yah. Now instead of making a shit tonne of money, they’re only making a butt load of money!

  • rajivmathur99 Rajiv Mathur (@rajivmathur99) reported

    Hey @TELUS your internet sucks ass. U r in no position to threaten Canadians.

  • fakebangstan sandra (@fakebangstan) reported

    Omg telus signal underground at Granville stn !!!!! Unheard of

  • codyism Cody (@codyism) reported

    **** Telus. **** the communication oligopoly. Nationalize them. Canada needs to stop privatizing the profits and socializing the losses. #SeizeTheMeansOfCommunication

  • copolii Copolii | 🇨🇦🇮🇷🇭🇰 (@copolii) reported

    @heisenberg_we @EvaSiu21 It's not like you have options. Rogers and Bell are pure scum. Way worse that Telus (my experience). The others are on shit spectrum.

  • WerdEmUp werD (@WerdEmUp) reported

    @StephenPunwasi Full disclosure, I quit working at Telus because I didn't not agree with the way they treated their employees, particularly to the way they the employees were allowed to treat the customer and take part in unions. I also push back stock options at my own expense the entire time.

  • k1dogman R&B 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇳 (@k1dogman) reported

    @nationalpost This is the company that would rather buy their infrastructure cheap from Huawei than pay a bit extra and support Canada. Glad I dumped all my Telus services.

  • _FareedB_ Fareed Baksh (@_FareedB_) reported

    @theemilyjackson Just cancelled my Telus service