Telus Outage Report in Airdrie, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Airdrie, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
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| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
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crackmacs
(@Crackmacs) reported
from
Calgary, Alberta
@mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing
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Nisha J Charlton
(@NishaJCharlton) reported
from
Calgary, Alberta
@buzzbishop Me too please. Still having issues too. @TELUS keeps switching out our equipment to make us feel like they are doing something. It still sucks.
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Aggie
(@aggieloveseggs) reported
from
Calgary, Alberta
@allantaylor Telus Spark in Calgary sucks in comparison to the facility in Edmonton.
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What's my name
(@IsntThisMe) reported
from
Calgary, Alberta
@TELUS sucks
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ＤｕｓｔｉｎΞａｔｓ
(@DustinMorris13) reported
from
Calgary, Alberta
@mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.
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MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
Air Canada is HQ'd in Montreal.. Westjet in AB.. Westjet pays provincial tax, yet Kenney prefers to play juvenile, passive aggressive games because Westjet doesnt support Wexit... Alberta is doomed. Never say an Albertan company wont move HQ.. Telus did exactly that during Klein.
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Carlos Cuevas
(@Goodwill_Carlos) reported
from
Calgary, Alberta
@mattxdaniel @TELUS If you want, send me a DM - I used to work in wireless. Different provider. I could try and help.
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Merle Underwood
(@merleun64233098) reported
from
Calgary, Alberta
They're all ready incompetent. The MSM are owned by 🌎 globalists Corporations. They're spouting the🔄agenda📋. Dose'nt matter of any news channel or 📻 radio station🚉 you listen to they are crap💩. In 🇨🇦 we have the big 3, CBC, BELL & Rodger's. Phone's big 3 BELL Rodger's TELUS
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Andrew Ferguson
(@scotch_guy) reported
from
Calgary, Alberta
@TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!
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🤠 Randy Milanovic, KAYAK
(@kayak360) reported
from
Calgary, Alberta
@nemki @telus has always been the worst service at the highest price.
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Lee Palisoc
(@leepalisoc) reported
from
Calgary, Alberta
@allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.
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𝙲𝚑𝚛𝚒𝚜 𝚂𝚌𝚑𝚗𝚎𝚒𝚍𝚎𝚛
(@schneidz) reported
from
Calgary, Alberta
@MsYouDoYou I never had any technical/customer service issues when I had Telus when I lived in Van. When my ex screwed me over with the account, Telus was super understanding and helpful, and I loved the "gift" promotions they do. Unfortunately stuck with Shaw here in Calgary.
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Vladimir Lovato
(@LovatoVladimir) reported
from
Calgary, Alberta
@TELUSsupport Sorry I am not going to spend more time trying to do business with TELUS! After 6 years being a @TELUS customer I change to a different company because of your customer service. I came back and still the same service! I will evaluate other options! Thx @TELUSsupport
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jlcw08
(@jlcw08) reported
from
Calgary, Alberta
at @TELUS in @NorthlandMall found a lost cell phone. Stood here for 20min waiting my turn. When I was finally helped I was informed there was absolutely nothing they could do unless this person comes into their store, worst customer service ever! Phone is with Mall security. #yyc
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Steve (10-7-2)
(@CrazySteveC) reported
from
Calgary, Alberta
Internet in this city is terrible. Shitter shaw and Telus
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Vladimir Lovato
(@LovatoVladimir) reported
from
Calgary, Alberta
@TELUS If you answer a phone call to solve any problems. Because loosing two hours of my time for someone to even answer my call, is not a good customer service!!
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Jason Stettner
(@Skycaptin5) reported
from
Calgary, Alberta
Internet has been on and off for like two days, driving me crazy. Then the @telus rep calls offering a higher tier service that can’t physically be given in this area. Madness I say!
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MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
@UncleRee1 Yes.. My bad.. it's just a pay per use on Shaw and Telus as well. Feel like Netflix might be upping their game soon with more competition closing in.. Apple is coming up with some good series at well.
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Drew 🧡
(@WerdEmUp) reported
from
Calgary, Alberta
@wandabaker_ Public mobile, is on Telus network, my bill is about $40 per month with 4gigs, unlimited ph/txt Canada wide. Plans vary but these are the same as the cheapest one but with good speeds and lots of towers. You get discounts for autobilling, and you can't incur other charges.
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MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
@ThatKevinWoron @JoshuaKnaak @ryanjespersen Let's talk about Telus as an example.. they owned majority share when they merged with BC tel... they opted for Vanvouver as HQ under a very similar government. Never say never, ever.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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The Artist Formerly Known As
(@JtotheEVON) reported
@servingLMD @TELUS This is my second go around of doing that today, it’s the wifi extenders I have that are having the issue, I have to unplug all of them and modem, modem back in then one at a time all the wifi extenders. Hopefully this time it works.
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Jason Tigas
(@jayShopTO) reported
Just switched from Bell to Telus for a $50/15gb deal. A day later Bell calls offering $45/25gb. I wonder how long this goes on for? Also I need to find my old sim in the garbage. Thank goodness for number porting. Now that’s competition serving the consumer. #Wireless #deals
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The Artist Formerly Known As
(@JtotheEVON) reported
@RajuSinngh @TheSpecialist4 @TELUS Yeah, the customer service is a little lacking on both. Basically just go where the best deal is and hope nothing goes wrong. They don't really care about loyalty anymore, so switching back and forth is always an option too.
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Ryan
(@RGugyelka) reported
@TELUSsupport @TELUS you cancelled my installation and now I can’t get an appointment until September 7. I work from home, am I supposed to tell my employer I need the next 10 days off and expect to get paid? Fix your mistake @ShawDirect have any openings?
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Kyle Hammermeister
(@HammermeisterK) reported
@OilBeak @DavDyk Telus is way better quality service for television. I have a slower speed for Telus internet and my son has no issues playing Fortnite. Shaw cable is horrible for channel surfing there is a lag when scrolling.their tv guide. It's brutal
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Nikita Kalonji
(@NikitaKalonji) reported
from
Calgary, Alberta
Of course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming 😩😩😩 #LiveStreaming #FavouriteSonbet #teluscable
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Siddeley Genetta
(@SergalProjects) reported
Trying IPV6, nothing. Proxy out of the loop, nothing. Strangeness. Any other Canadians having issues connecting to Telegram at the moment, particularly through Telus infrastructure? :P
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COUNT TRENT
(@Trentsplace) reported
@Mandoline79 @SweetGeorgia_77 You may need to reset your router/modem. TELUS uses it for their TV service. Find where the services are coming in that’s where their Router/modem usually is. Unplug your Telus cable box too then the Telus Router for 15 seconds then re plug router then plug back in TELUS box. 🤞
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run2live
(@ruun2live) reported
Anyone else there having issues with Telus? Called waited 40 mins on hold to be told that he couldn’t help me the renewal team would reach out in 2-5 days. Absolutely unacceptable #telus poor service #telussucks
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Dene Moore
(@ByDeneMoore) reported
@telus Why is my Telus Hub so bad now? Live in the Cariboo and can’t even stream a show without 20 resets per episode. Arrrrgggghhh!