Telus Outage Report in Airdrie, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Airdrie, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Telus
Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Airdrie, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Airdrie, Alberta
Latest outage, problems and issue reports in Airdrie and nearby locations:
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
Hey telus yr wifi sucks here at the Scotiabank saddledome it keep dropping!!
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
Hey telus where ******** is my refund from t Sending back yr equipment ?!!!? If I have to go down to 1 of yr store I won't be quiet about it !!!
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JB
(@moustachiojb) reported
from
Calgary, Alberta
@TELUSsupport I normally deal with loyalty dept. been with Telus for a solid 20 years. Looking to end my optik TV service, but retain PureFibreX 2.5 GB internet service. not sure who to contact. Please let me know. Also have mobility. only thing to terminate is optik
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richard white
(@everydaytourist) reported
from
Calgary, Alberta
Hey @TELUSsupport having a huge issue with phone service. Now being told may be IOS issues. Spent hours. Trips to Apple and @TELUS store. Still not fixed. Are others having issues with dropped calls?
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Jeff Callaway
(@JeffCallaway) reported
from
Calgary, Alberta
@TELUS worst service ever. Spent an hour in Market Mall store waiting for someone to help me as I obviously looked at new phones. Mirrors my phone service experience. Also learned I'm being hosed on my phone plan while I waited. 🤬
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EXOWEB Studio
(@EXOWEBStudio) reported
from
Calgary, Alberta
Guys any recommendations on 5 gigabit speed routers? @RaidOwlTweets aperently Telus DNS is leaking and their solution is CVE vulnerable as did community at @Level1Techs did point out @TELUSBusiness are you guys aware of that? What router you would recommend? (1/2)
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richard white
(@everydaytourist) reported
from
Calgary, Alberta
@CalgaryResponse @joshyyc @TELUS You are correct Telus Sky as office at base and residential above. The problem is new buildings rarely have cheap rents office or residential unless subsidized. Old buildings are key to start ups for all types of business retail restaurants office etc.
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🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹
(@CalgaryBluesky) reported
from
Calgary, Alberta
@0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.
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Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
If @Telus offers Telus Tv Plus with your internet know that it doesn’t work with Apple Airplay without serious issues that they are aware of. They offered free HBO and Crave. However their interface is so bad it’s not worth it.
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Calgaryvoter
(@Chinook87) reported
from
Calgary, Alberta
Can anyone recommend an Internet service besides Telus… tried to switch to them today and it was impossible and painful. Eventually gave up and cancelled the switch
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CW 4 a New Republic of Alberta4All. Nothing Less.
(@alberta_cw) reported
from
Calgary, Alberta
Rogers/Shaw along with Telus & Bell is just one step closer to a monopoly. The corporate elite love owning utility infrastructure where you have no one else to go. It’s just another form oligarchy. Any entity like this should be broken up or made into public infrastructure.
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antiOlympicsguy 🎮🇨🇦🇺🇦
(@JamesTCanadian) reported
from
Calgary, Alberta
@Karone81 @CalgaryDrew Telus & koodoo are down. @downdetectorca
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
Hey telus yr wifi has dropped 6 × now at the dome that's horrible shaw is definitely better !!
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robyn raymond
(@bobbie403) reported
from
Calgary, Alberta
Keep piling on Thursday.. after spending 2h on the phone with 5! (Yes 5) separate agents last week.. I call in to @TELUS again.. to find out my problem WASN’T solved and the solution is much different than presented by the previous agents. #yourekidding #wheredoisendmyinvoice
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Kakookie🌸top 2.8% @onlyfans
(@KakookieUwU) reported
from
Calgary, Alberta
Telus be the worst internet 😡 I just want to load my Hentai and not wait 5mins per vid
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tracy
(@tracyinkits) reported
from
Calgary, Alberta
@Shuggs_YYC @cmcalgary Telus sucks. My work has Telus, nothing like dropped calls, crappy IT and their biz connect system is brutal.
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Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
Awesome service @TELUSBusiness 👎On the phone with a rep looking into a payment and an auto prompt kicks in saying “the department you are calling is now closed thank you for calling Telus.”
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Kevin Hoffman
(@Hoffa_man) reported
from
Calgary, Alberta
@wowmobile @koodo @TELUS Congratulations! Your combined lack of effort has officially provided the worst customer service experience of my entire life!
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
Well telus where the hells Mt brother in law refund money from the equipment he sent back in October he's still waiting for his money back what the hells taking u idiot's so long ?!!?
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Jeff Callaway
(@JeffCallaway) reported
from
Calgary, Alberta
3 wks. Time @TELUS takes to contact me for customer service by their revised estimate. Moved business service with office move last yr. Was going to be a month before Telus could transfer accnt. Had 2 move to @ShawDirect. Then @telus tried to bill for months post disconnection.🤬
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Bryce Campbell
(@brycecampbel) reported
@moodyangela @SoniaFurstenau @adriandix I won't touch Telus or any other telehealth service. You're jeopardizing access to healthcare once corporations get involved. They're just there for profit, not care.
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Utility Safety Partners
(@Utility_Safety) reported
Our 800 number is currently down. Our telephony service provider, @Five9 & @TELUS are working on the issue. In the meantime, if you need to #CallBeforeYouDig, pls call 403-302-5812. Thank you.
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Utility Safety Partners
(@Utility_Safety) reported
Our 800 number is currently down. Our telephony service provider, @Five9 & @TELUS are working on the issue. In the meantime, if you need to #CallBeforeYouDig, pls call 587-487-5353 Thank you.
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Boycott Evil Amazon - Find Alternatives
(@AvoidAmazon) reported
@TELUS @tamarataggart We all have a problem with Telus
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Linda White
(@Scruffy19) reported
@DrJayDrNo I did mention that on my last “chat” with a Telus supervisor. As well as a few other “issues” like how does someone not retired find time to phone and speak with techs. Why if one is one second late with payment, interest is charged, yet there’s no a rebate when service is out.
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David Wei
(@Acoustic_Fun) reported
@TELUSsupport is Telus Pure Fiber down in North Vancouver? My connection is suddenly down. First 3 digits of postal code is V7L... Thanks
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swanster
(@swansmron) reported
@TELUSsupport Was given an S7 edge that was previously on Rogers network. Better than my old LG; perfect for my limited cellphone usage on Telus prepaid. Problem getting it onto the network-spent lots of time with Telus chat reps, and Samsung's too, no success!
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E.V. Sales
(@Chipette1) reported
@TELUS northern alberta has ****** ****** telus service people's landlines are down your internet sucks. time to defund TELUS
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Guillaume #ProtectTransKids Duteaud 🥑🔰
(@g_duteaud) reported
So it’s only been a few weeks and my experience with @TELUS so far has been nothing but trouble. @TELUSsupport how come I’m unable to add a data top-up either through the app or website? And how do I get a human being to fix it without wasting half my day on the phone?
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shilpi rao
(@shilpirao) reported
@TELUSsupport I had a one hour call with your agent Joseph yesterday who couldn't fix it over phone and video. Telus still hasn't booked an appointment for technician to have a look because the landlord needs to call for technician. What do you need from me? I work from home & have no internet