Telus

Telus Outage Report in Airdrie, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Airdrie come from postal codes T4B.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Airdrie, Alberta 02/02/2026 12:00

February 02: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Airdrie, Alberta

The most recent Telus outage reports came from the following cities: Airdrie and Calgary.

Loading map, please wait...
City Problem Type Report Time
CanadaAirdrie Phone
CanadaCalgary Total Blackout
CanadaCalgary Phone
CanadaCalgary TV
CanadaCalgary Phone
CanadaCalgary E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

  • LorenStewart Loren Stewart (@LorenStewart) reported from Calgary, Alberta

    @SidhuDP I've just had Telus and Rogers. Telus id have to run to the top of my parents house to get reception. I haven't had a problem with Rogers in 11 years.

  • DeckerT19 Decker (@DeckerT19) reported from Calgary, Alberta

    If you have #cable - and you have not taken this journey yourself,I couldn’t recommend it more to help justify your monthly bill. Glad to be a #telus cable customer.

  • dgidziu Dr. G concerned Albertan (@dgidziu) reported from Calgary, Alberta

    @CarrieTait I also heard from a colleague that the mass vaccination center in the Telus Convention Center is slowing down next week.

  • Stamps4Life Chris Rudd (@Stamps4Life) reported from Calgary, Alberta

    So Rogers has a major outage today and I'm also seeing people complaining about telus having issues. If Star Wars has taught us anything....communication being blocked can only mean one thing....INVASION!!! #rogersoutage #StarWars

  • DustinMorris13 ░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported from Calgary, Alberta

    @jeterfan28 @RogersHelps Definitely hit up @TELUS for options. They might be able to do something to help get out of Rogers

  • dondawgbarrett Don (@dondawgbarrett) reported from Calgary, Alberta

    @TELUS 1:15 mins on hold. Incredibly horrible service.

  • mummaquilts Deborah Brown (@mummaquilts) reported from Airdrie, Alberta

    Now I wonder? What would happen if there was a real reason for alarm? Would I get help? Would I be a priority? @telus does not seem to have an answer for me.

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    Oh man. This is a GREAT DAY to have Telus doing the drilling for the pure fibre network. Ugh my head. 😖 It's like 20 leaf blowers combined and close enough music can't drown it out.

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    @ken_noland @TELUS Oh damn. They haven't been there yet but I suppose they go into every yard hey?

  • gordbailey Gord Bailey (@gordbailey) reported from Calgary, Alberta

    @TELUSsupport ...re: “SimSwap” security issue— to help combat crooks, does Telus have a “voiceprint” option to deter data hackers?

  • dgidziu DGidrewicz (@dgidziu) reported from Calgary, Alberta

    @Lorian_H Telus is going to want to earn their money back for all this advertising. There must be a back door promise from @jkenney for a minimum profit. Otherwise they would never spend so, so much on expensive advertising.

  • MichelletypoQ Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    Hey @TELUS @Bell ... how bout you pull out your agreement with Huawei.. the one you lobbied the Harper government for and got. Take some accountability for this damn mess!

  • the_kelzzz Kelz 📷🇨🇦 (@the_kelzzz) reported from Calgary, Alberta

    If you have an appt at the Telus Convention centre go early as ****!!! You get to be in the longest queing line I've ever seen in my life! What a joke this system is! 🤬

  • DustinMorris13 ░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported from Calgary, Alberta

    @jeterfan28 @RogersHelps @TELUS Telus is offering 30gb for 10 bucks less than Rogers is offering me as a 14 year customer.

  • InukUnikorn 🏳️‍⚧️ Aurora 🦭❄️ (@InukUnikorn) reported from Calgary, Alberta

    *sighs* Telus is experiencing an outage or something #yyc

  • mummaquilts Deborah Brown (@mummaquilts) reported from Airdrie, Alberta

    Day Five. I’m a prisoner in my own home. My @telus alarm system mysteriously goes off every morning, without reason. The company now tells me they can’t even come out with a tech until tomorrow! FIVE DAYS IN A ROW! Glaring alarms going off!! Terrorizing! HELP

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    Not a super day. Shaun is stuck at the plant, technical difficulties & blizzard. Telus is still drilling ******** out of my head, I mean installing cable & not even Tragically Hip drowns out high pitched drilling. Been alone for a week & tired of doing **** all on weekends.

  • Skycaptin5 Jason Stettner (@Skycaptin5) reported from Calgary, Alberta

    I find that @TELUS internet has been incredibly unstable recently, with half speeds since covid started. Disconnects often too now.

  • gregglatz Greg Glatz 🇨🇦 (@gregglatz) reported from Calgary, Alberta

    Best part of my day? Eight calls to @TELUSsupport because my Telus tech showed up this morning to do an install and left without getting in the building. Apparently, he’s the only person in the world unaware that the @rogers network is down and you can’t reach people by phone.

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    @Patrick_ORourke @carmelapharaoh @TELUS I was of the same opinion...until i need tech support. And now im with virgin, with higher data, a lower bill, and actual people to talk to.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • thexantar Brandon/Xantar (@thexantar) reported

    @TELUSsupport Why is it your website to request condo fibre upgrades never gets a response? In St. Albert & I’ve applied three times as a member of our condo board. Telus sure pretends to care about community with ads until it takes any form of work.

  • thestrangeview Joshua Strange (@thestrangeview) reported

    @TELUSsupport still no response as to why Osoyoos has atrociously slow Mobile Data speeds. 56kb/s what is this 1999? 10 minutes to watcha YouTube short? 2 hours to watch a 45 minute episode? What am I paying for exactly? Changing carriers immediately. So done with @TELUS

  • canada_zebra CanadaZebra (@canada_zebra) reported

    @IronRick6 @Captaincoby00 Exactly! It’s a poor bandaid at that. It doesn’t provide the continuity of care required to improve health outcomes. What’s terrifying is the number of premiers who want corporate telehealth as the solution. So Telus or Loblaws make $ and we get a walk-in doctor on the phone.

  • seanybabes the artist formally known as seanybabes (@seanybabes) reported

    Who's got Telus phone service and does it suck or nah?

  • GangstHannah Hanner (@GangstHannah) reported

    Videotron cancelled my transfer request because I couldn't accept it via text.... Because they made my phone inoperable while still billing me for "service". Oh, they also hung up on me. So now I'm back on the phone with TELUS to make another transfer request + call to Vidéotron

  • TheBeardoTweets The Beardo🆒 (@TheBeardoTweets) reported

    Just had a fella from Telus come by and lure me over to their freshly installed fiber optic internet. I’ll get the same gig service on a dedicated not shared line. Best part is that I’ll save $30/month on my bill. Thanks! 🙏

  • tapsomebong604 Anthony (@tapsomebong604) reported

    @marayavictoria Telus fibre for me was hella slow for me today it was spotty connection

  • iceblueaccent iceblueaccent (@iceblueaccent) reported

    @Kloud_ix @TELUS I need to use Telus for seek a referral to the BC Lung Screening Program. I've already tried 2 virtual clinics that said they could not help me, but I've been told Telus has provided others with this referral.

  • Mike91636925 Mike (@Mike91636925) reported

    @TELUS would have been great if the tech that was here checked wifi strength yesterday sobi didn't have to spend half of my day off trying to get service.

  • Iseabail90 izzy 🇺🇦 (@Iseabail90) reported

    @TELUSsupport Oh look Telus is sending me bill reminders, increases the price by $30, and has yet to even provide me with adequate support to get my phone working. 3 weeks and counting.