Telus

Telus Outage Report in Airdrie, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Airdrie, Alberta 01/18/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Airdrie, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

  • Jonleescholes յσηαϯհαη (@Jonleescholes) reported from Calgary, Alberta

    I have to give a huge thanks to @TELUS My wife (and her kids) are now working from home. We have never reached our data limit never mind going over. A quick chat with a representative and now we have unlimited data for 2 years at no extra cost! #yyc #Telus

  • kencrook Ken Crook (@kencrook) reported from Calgary, Alberta

    I’ve had this number call at least once a week for past 6 weeks or so. Never answer as I assumed it was @TELUS pushing their new fibre install to compete against #ShawCable

  • tgims16 Tamara Gimon (@tgims16) reported from Calgary, Alberta

    @TELUS @TELUSsupport I am very disappointed that after 6 weeks of trying to get home internet and multiple false promises that still there are no answers and no one can help. Cancelled... I guess now onto another provider.

  • david06243894 David Murray (@david06243894) reported from Calgary, Alberta

    You dam well know there is support, especially from Telus! Stop grand standing!

  • oopsatallie dumb cowboy 🤠 (@oopsatallie) reported from Calgary, Alberta

    just tryna watch these people **** up their lives but @TELUS is too busy tryna **** up mine 😔😔😔 #90dayfiance

  • CaitThompson2 Cait Thompson (@CaitThompson2) reported from Calgary, Alberta

    @TELUSsupport we don’t have any service in Bridgeland, #yyc. Our community chat group has confirmed it’s a community wide problem. #helpus @TELUS

  • kvlovely19 Sleepless in YYC🇨🇦🇬🇧🇸🇦🇺🇸 (@kvlovely19) reported from Calgary, Alberta

    So customers of Telus Mobility, widespread outage of contacting 911

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @asadyyc @TELUS It’s just terrible

  • hangarcat Sebastian A. Salazar (@hangarcat) reported from Calgary, Alberta

    Hey @telus, maybe stop sending me emails about this piece of crap app, it’s not secure and it’s a slap in the face to our public healthcare. Everyone involved with it ought to be ashamed of this Mickey Mouse initiative #YYC #Calgary #alberta #abhealth #AHS #AbLeg #abpoli

  • SoulfulHarmony N. (@SoulfulHarmony) reported from Calgary, Alberta

    We are back in action with no communication from @TELUS about their blackout; clearly there is a need for a change management personnel or team!

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    The #TELUS network seems to be having issues in Calgary, for data.

  • SoulfulHarmony N. (@SoulfulHarmony) reported from Calgary, Alberta

    Oh it can back for 2 secs it appears it is down everywhere in Alberta! But no mention of this outtage on @TELUS website or call centre!

  • Dave_Khan David Khan (@Dave_Khan) reported from Calgary, Alberta

    Apparently the #Telus #babylon app records your patient consultations with the doctor on the other end There are questions about in which country that data is stored, what privacy & data laws apply & whether the over-broad terms of service takes away your ownership of that data.

  • coachkenking Ken King (@coachkenking) reported from Calgary, Alberta

    Want to start on the idea of switching from #Telus to #Shaw after some bad service, high costs and poor quality Internet/TV in spite of having a pretty pricey package. Pros and cons are appreciated!

  • DustinMorris13 ░D░M░ (@DustinMorris13) reported from Calgary, Alberta

    Dear @Rogers, please fix the texting issue to Telus phones. Thank you.

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @TELUSsupport @TELUS seriously your customer support/service leaves a lot to be desired. 😐 #herewegoagain

  • mlindsay65 Mike Lindsay (@mlindsay65) reported from Calgary, Alberta

    @TELUS your OpticTV app is terrible. I just rest my password using the link from the app and it still won’t log me in. Very un-user friendly.

  • backbeatlosit Kevin 🇨🇦❄✌🇨🇦 (@backbeatlosit) reported from Airdrie, Alberta

    @mini_bubbly @every1wearamask I get to Deus package from Telus unfortunately Fox comes with that package and I can't get rid of one channel. I simply just never watch it.

  • jaonesix Jonathan Anderson (@jaonesix) reported from Calgary, Alberta

    Anyone have @WWENetwork on @TELUS? I contacted @TELUSsupport nearly two weeks ago trying to figure out why WWE network’s streaming service doesn’t recognize my cable subscription. Telus had no explanation and said they would contact me with a solution (this has happened before)

  • joshee Joshua. (@joshee) reported from Calgary, Alberta

    @koodo when will you support smartwatches? @TELUS supports them... 🙏⌚ @SamsungCanada Active 2

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MPHickie Mark Hickie (@MPHickie) reported from London, Ontario

    @Jayd_Ink As an YYC Shaw & Telus customer in Ontario visiting family, I’m as happy with Rogers as I am with Air Canada right now. Our flight down here was canceled twice, rebooked & then modified 3 times alone. No compensation at all. And now this from Rogers! A ridiculous service debacle!

  • ThetaState James Anok 🇨🇦🏳️‍🌈🇵🇹🇪🇺 (@ThetaState) reported

    @smcgraw77 @Rogers We have Bell for our home internet and Telus for our mobiles. Haven’t had any significant issues with either of these in years. I’ll probably switch them to Bell for their land line.

  • ninny_0414 jennifer cadman (@ninny_0414) reported

    @TELUSsupport @TELUS So not true with Koodo I had no internet service on phone at all could not iMessage had to text, data was nil, and my family is all on Koodo and none of us had service so except calling in or out Telus is full of it

  • WomanInTheMirr4 Woman In The Mirror (@WomanInTheMirr4) reported

    @peggy_blair Telus thanks Rogers. All those customers who were ready to cancel will now be convinced to keep ( and pay for) this antiquated technology. We still have ours. Hmm. Might be time to see if our Walkie Talkies still work.

  • WiseArny Arny Wise 🇨🇦🇺🇦 (@WiseArny) reported

    @alexposadzki I’m switching to TELUS. They’re offering a special promo saying they’re the reliable network “Our network won’t leave you hanging”. $10 credit on monthly unlimited data for 2 years, plus a one time $50 credit. Pretty good deal

  • ShirleyPartrid7 Shirley Partridge (@ShirleyPartrid7) reported

    @PierrePoilievre The gatekeepers again. In this case the gatekeepers are the billionS it would cost to build a new network infrastructure seperate from Rogers/Bell/Telus networks. Are you proposing to spend billionS to build this new infrastructure? I didn't think so. Empty on details as usual

  • jamiecalder '); DROP TABLE users;-- (@jamiecalder) reported

    @MissHelveticaB My Telus network was slow at times yesterday, but not too bad.

  • OtagoGrad Brad Rush (@OtagoGrad) reported

    @TWilsonOttawa What outage? My cell is Virgin (Bell), my fibre internet is Telus & my TV is satellite

  • ekiledjian Edward Kiledjian (@ekiledjian) reported

    @iamkennethchan This is the second significant Rogers outage in 14 months. TELUS hasn’t experienced a similar outage in over a decade.

  • RomeTimed Lockdown-Frenetic (@RomeTimed) reported

    @losinghopein Ooof thats a tough one for me lol. Out here it's Telus we are thanking right now but they have their own issues just not so drastic as total system failure.