Telus service status in Airdrie, Alberta

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Airdrie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

• 
  Kevin 🇨🇦❄✌🇨🇦 (@backbeatlosit) reported 2 minutes ago from Airdrie, Alberta

  @mini_bubbly @every1wearamask I get to Deus package from Telus unfortunately Fox comes with that package and I can't get rid of one channel. I simply just never watch it.

• 
  Jeff H (@Nazmazh) reported 13 minutes ago from Airdrie, Alberta

  Naturally, the internet dies just as soon as Telus support shuts down for the night. Hopefully it comes back soon. This whole "no-internet" thing is weird and frustrating.

• 
  Deborah Brown (@mummaquilts) reported 23 minutes ago from Airdrie, Alberta

  Day Five. I’m a prisoner in my own home. My @telus alarm system mysteriously goes off every morning, without reason. The company now tells me they can’t even come out with a tech until tomorrow! FIVE DAYS IN A ROW! Glaring alarms going off!! Terrorizing! HELP

• 
  Deborah Brown (@mummaquilts) reported 41 minutes ago from Airdrie, Alberta

  Now I wonder? What would happen if there was a real reason for alarm? Would I get help? Would I be a priority? @telus does not seem to have an answer for me.

• 
  𝙟𝙖𝙢𝙚𝙨 𝙞𝙫 (@fuckjamesiv) reported 49 minutes ago from Airdrie, Alberta

  my wifi for my phone is so shit but for my pc and my laptop it works fine how does that make sense @TELUS

• 
  𝙟𝙖𝙢𝙚𝙨 𝙞𝙫 (@fuckjamesiv) reported 58 minutes ago from Airdrie, Alberta

  my wifi foy my phone is so shit but for my pc and laptop its fine how does that make sense @TELUS

• 
  Deborah Brown (@mummaquilts) reported 58 minutes ago from Airdrie, Alberta

  @ColleenDeNeve @TELUS Our sensor is brand new out of the box yesterday, replacing the one that was just installed mid February. So I don’t think dust is the issue here, but thank you for the suggestion. We need all the troubleshooting we can get. @telus help needs to step up.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Munk (@BeatenMonkey) reported 5 minutes ago

  @TELUS I upgraded my phone and plan but ended up with 100 dollars in hidden fees lol and get this, those fees wouldn’t have been charged had I not already been a Telus customer. Fantastic retention strategy.

• 
  Melinda Prieur (@mmmprieur) reported 9 minutes ago

  @RogersHelps Wtf?? I can't call nobody???? I'm telus why so long??? I've been trying to call family for hours now wtf?

• 
  dan (@mintsource) reported 10 minutes ago

  @DominikDiamond The Canadian telco market is one of the worst in the developed world.. Bell, Telus and Rogers are an oligopoly colluding on their plan costs keeping their costs virtually identical.. they need foreign competition but they always lobby to block it... sorry rant over :)

• 
  Heather Johnston (@heatherdaune) reported 10 minutes ago

  Anyone else having problems with Telus mobility being down? I heard Rogers has been out all morning, but Telus was working fine earlier.

• 
  rudy-k (@roodee2) reported 12 minutes ago

  @TELUSsupport @telus The website Tech Chat bot desperately needs an upgrade. Entering info 3 times and circling back to previous menus doesn't solve problems. We want to delete our internet account. #frasercanyon speeds are not speeds #unlimited really isn't, is it. #dobetter

• 
  Henry (@Henry66632855) reported 12 minutes ago

  @RogersHelps Sure would be nice if #rogers could provide a functioning cellular network.. I'd better be getting compensation, or I'll head over to TELUS.

• 
  Dave S (@dsiren72) reported 15 minutes ago from Mackenzie, British Columbia

  @adolwyn I’m with Bell. My ex-GF had Rogers services on her phone, and it was terrible. I talked her out of using Rogers and moving to either Bell or Telus (and I’m not the biggest fan of Telus due to past issues.)

• 
  FrequencyDemon (@FrequencyDemon) reported 16 minutes ago

  A Telus rep tried to sign me up yesterday now my service is gone. Hmmmmmm 🤔🤔🤔🤔🤔

• 
  Sam, the fasting potato 🥔 (@S_ammerz) reported 18 minutes ago

  @outta_sightt I have Telus and the reception is crap and works through my Rogers internet.

• 
  🏁🏁 (@OutWest_) reported 18 minutes ago

  I’m good w my Telus & my 30gb & my 5G service lol