Telus

Telus Outage Report in Alliance, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alliance, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alliance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alliance, Alberta 12/24/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Shimoofekry Shaimaa Mouftah (@Shimoofekry) reported

    @TELUSsupport The worst decision i made when I arrived to Edmonton is purchasing a prepaid plan from Telus! They ripped me off and not worth the money!

  • stormmolly Helen Gale (@stormmolly) reported

    @CTVNews I am with Fido, would never go near bell if another outage would do without, Telus I am fine with.

  • dwpilgrim Dean (@dwpilgrim) reported

    @TELUS when will pure fibre come to our location in Alberta. The internet is so slow here.

  • CaperGrrl Mandy Roy (@CaperGrrl) reported

    Prepaids. 3G data speed in smaller buckets. Lucky (Bell) has a number for help. So does Chatr (Rogers) but they chg for almost everything they do if you call. Public (Telus) only has an online msg board. Lucky sim cards are $4 @ Giant Tiger or Dollarama.

  • JayIsPainting JayIsPainting (@JayIsPainting) reported

    I can't believe I'm contemplating a switch to Telus...been a Shaw customer for +20 years....but here we are.

  • SharcHart Steve Hart (@SharcHart) reported

    Anyone else having problems with annoying Telus salespersons at their door?

  • rikleaf rikleaf (@rikleaf) reported

    Can anyone explain @TELUSsupport black magic I’ve been trying for days to talk with support. Literally HOLDING my phone so I don’t miss the call Never rings. Doesn’t vibrate. Only dings to let me know I have a new voicemail @TELUS we’re breaking up it’s not me…it’s you

  • firststartrmh Heather, but Pumpkin Spice flavour (@firststartrmh) reported

    @YegAndre @TELUSsupport Sadly, I’m not surprised. Telus seems to be taking customer service cues from the airlines these days. 😬

  • TELUSNews TELUS News (@TELUSNews) reported

    2/3 Since 2000, @TELUS has invested nearly $220 billion in network infrastructure, spectrum, and operations, and plans to invest $70 billion overall across Canada by 2026 to enhance the coverage, speed, and reliability of our global-leading networks.

  • millardhomes Colin Millard (@millardhomes) reported

    @telus Please remove the deep black section on the TV screen that appears in the fast forward or fast reverse. It obscures any details on where to stop a fast forward or fast reverse. Sports are the worst cases. Please get that BLACK line off these algorithms. All the best.