Telus Outage Report in Alliance, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Alliance, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alliance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (17%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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missac
(@missanniecc) reported
@RogersHelps I’m in Richmond Hill and my Rogers internet has been out for 8+ hours. I’ve had to work from my Telus hotspot. What is going on? Rogers, address this issue!
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TELUS Support
(@TELUSsupport) reported
@Darydash1 Hi there, unfortunately we would not be able to reverse the payment over social media. However, you can contact our customer care line to see if anything can be done and what the best steps would be! *611 from your Telus device or 1-866-558-2273
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SamanthaDee
(@_Samantha__Dee) reported
@TELUS I’ve also called tech support 3 times and I’m currently being told that I need to wait for someone that I talked to yesterday the contact me to set up a technician to come. He was supposed to call me last night (the booking was down), I have yet to hear from this person.
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DaddyspankU
(@Elija_Hell) reported
@Ahaz_Zamani @TELUS @TELUSsupport **** Telus. Telus will scam you and steal your ******* money.. they are absolutely corrupt pieces of ****
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Alan Bailward
(@AlanBailward) reported
Me going through a stupid voice assistant trying to speak to a @TELUSsupport person: PERSON! REPRESENTATIVE! Telus automated system: Let me text you a link to our awesome virtual assistant. I just want to talk to a human. After all that an estimated hour to talk to a human 😠
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Allen Gage
(@AllenGage49) reported
@JayIsPainting Checking those we know w Telus or Rogers to decide best of 2 evils Any CGYn I know w Telus despises it: poor service/awful programming/long waits Few CGYns w Rogers to compare But our ON friends/rellies intensely dislike Rogers too. Maybe just keep HS internet/QC phone/and read
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Karchwurst
(@Karchy0) reported
@telusmobility you may have the worst customer service in the industry…I’ve been on and off hold for the past 2 hours and still can’t get this issue resolved…at least Telus “Cares about me” *cue the Muzak*
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tobias c. van Veen | samsaric simulation parody 🔊
(@fugitivephilo) reported
It's now been over 48 hours since I requested a callback "within 15 minutes" from @TELUSsupport. I am now preparing a complaint to @CRTCeng for @TELUS failure to meet contracted service requirements. Telecom's failure to provide basic customer service is an ongoing national issue
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Commissioner Miner
(@fanCRTCProfling) reported
How does a "root cause" outage for the Telus dead grandmother case look like? Dead because of greed?
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Anamika
(@2efvhi9) reported
@TELUSsupport Looks like @TELUS disconnected my internet before my move date. It never happened before and the technical support mentioned they don't have permissions to change that and it's another department. Why would you disconnect before move date?