Telus

Telus Outage Report in Alliance, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Alliance, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alliance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Alliance, Alberta 11/15/2025 17:00

November 15: Problems at Telus

Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarcastic_Acid Sarcastic Acid (@Sarcastic_Acid) reported

    @edmontonsubbie @MercedesGlobal LMAO...I also pretend to be a business owner who is **** scared of fraudulent charges on his CC. Then you'll get scammers posing as CRA, furnace cleaning ppl, Telus reps offering crazy deals. I even got an immigration scam call once...my aunty was detained. She's dead.

  • jaxsaid jaxsaid 🐌 (@jaxsaid) reported

    @dalevancouver @TELUS Same issue with shaw when we want to watch TV. Netflix only loads 24%. Gotta reboot.

  • HeadmontonOil Matthew Schultz 🍁🌎🥓📷🏒🧫📝♻️🚼🇨🇦🧠🧘 (@HeadmontonOil) reported

    @Bell I've been a @TELUS user for over 2 decades since this last contract. 2 years of flawlessness, and a renewal on my phone, just as flawless. Looking forward to a new device $0 down By @TELUS Stop emailing me would you?

  • DPupulin Dino Pupulin (@DPupulin) reported

    @TELUSsupport Help, My account # is 1177478 and i have been on hold for 45 minutes. My adt/telus account is renewing and i cant get a hold of anyone.

  • crawford_grant Grant Crawford (@crawford_grant) reported

    @rodmickleburgh @VancouverSun They’re not alone. Telus is awful and most government offices you can leave a message and no one will call you back.

  • classickxD Alan (@classickxD) reported

    @TELUS Telus will likely raise the price of the plan within a couple of months while the customer is under contract

  • MichaeleWelsh Michael Welsh (@MichaeleWelsh) reported

    @dalevancouver @TELUS With these telecom companies my advice is to stay with the devil you know, get them to fix it. I spend a lot of time calling TELUS about their charges I usually get some results speaking to some guy in the Philippines. Here’s hoping you can generate the tech support you deserve.

  • PeteKing2013 Maynard Nugent Spivey (@PeteKing2013) reported

    @ExtraLars Have been on Telus forever since a bad experience with Shaw. No real issues with service, but keep an eye on your billing...they screw up quite a bit

  • auldro52 Rob Auld (@auldro52) reported

    @globebusiness Bell and TELUS know huawei isn’t going to be allowed. We have 2 Canadians in a lot of trouble in China which prevent gov from acting. Secondly, Rogers Shaw won’t be allowed without divestment of freedom.

  • TidetoTableBC Tide to Table (@TidetoTableBC) reported

    Our internet (and phones) are out of service on Quadra Island today. E-mail or tweet us if you have any inquiries while @TELUS sorts us out 👍 #quadraisland