Telus Outage Report in Alliance, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Alliance, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alliance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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50s Male in North Zone with Comorbidities
(@patmccombe) reported
@shandro @AHS_media I thought you hated family doctors there Big Red. Aren't people supposed to use TELUS Babylon for these sorts of issues? I was watching you deal with the reporters today - you still need to work on the anger. People who are just doing their jobs you know. @Albertadoctors
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Cory Boehm
(@Cory_Boehm) reported
@Pagmenzies I thought we were supposed to blame Bell, Telus and Rogers for all our problems.
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Brian Moghadam
(@bmoghadam) reported
Unbelievably poor service from @Telus. Home phone line full of static. Two appointments with Telus from over a week were no-shows. Follow up calls offered canned apologies and no explanation. Both cancelled appointments were “rescheduled” without notifying me.
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Lootcritter🍁Mask Wearer
(@LootCritter) reported
@ShawInfo One of our PVRs died. I want to buy a replacement from you. So far - 3 dropped phone calls by you with misleading information, 4 chats with no help, your ordering software crashes... damn. It shouldn't be this hard. @TELUS you up for someone that spends ~$5K a year?
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Jeff Vass
(@jeffvass) reported
@TELUSsupport my services went down last Wednesday, I had 3 reps over the phone troubleshoot to no avail. Tech came Friday and sort of fixed the issue but have been getting the run around from @TELUS since. Is there someone who can escalate
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Karla
(@kaaaaaygee) reported
Only @TELUS would cancel your order without notifying you the reason. They also ignored to address the issue, not to mention the amount of times I’ve tried to contact them regarding the status of my order for 3 weeks.
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Peter Whitton
(@Whitton1Peter) reported
@TELUS Why no service pass Yale bc on the frazer canyon. Plus your internet is Super slow and you charge Arm and Leg
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Samantha Parton
(@SamParton) reported
I desperately need a new phone & in my attempts to get one I have spent at least 4 hours on hold wi/Telus in the past week. Have yet to get any actual help (can’t order it online, for various reasons). Maybe it’s not a new phone but a new service provider I need
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TRGDemon and 21,497 Others
(@TTVBRUHMOMENT) reported
@TELUS Alright. I don’t need any “ call support “ replies here. They just suck. I got a 500mb/s plan and got 1. Constant 150+ ping in games. Terrible customer service. Not using TELUS again.
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Gardo Taurus
(@GardoTaurus) reported
@TELUS Wish you covered more areas around 100 Mile House, BC. Been putting in requests for what seems to be forever now :(. Tons of customer would jump ship from Shaw.