Telus Outage Report in Alliance, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Alliance, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Alliance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Telus
Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (13%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Nana
(@ljvingsolo) reported
@TELUS just wanted to let y’all know your service ain’t it... ABSOLUTELY NEED TO GO BACK TO SHAW
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Brian Carriere
(@Brian_BCX) reported
@Shawhelp So 90 down and 30 up is bad. Got it. My friend has Telus’ cheapest plan and gets 90/90.
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Canoeheads™️
(@canoeheads) reported
I’m sorry if you’re trying to call the Canoeheads home office, stupid @telus landline is down again
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fun and games
(@mjisrunning) reported
@PenelopePsauce @TELUS I had cable when I had roommates. When I moved into a place solo it was just too much to afford. The choice was internet or nothing... so stuck with internet. I rarely watch anything "live" anyway. Have never looked back. It's been 8 years.
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Raj Singh
(@RajuSinngh) reported
Anyone who uses @TELUS internet how is the the speed and service? I've been dealing with @Shawhelp for the past four days with internet and have spent hours on the phone on hold when I was #1 on the queue. Maybe it's time for a.change.
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Thomas Bennett
(@notslimreaper00) reported
@Heims @TELUSsupport As an unofficial rep for telus, i apologize for the issues but remind me you that when you were a kid there was no tv, only dinosaurs and sticks to play with outside. I kindly remind you, **** you Hamilton. I would also like to remind anyone tasked with guarding you to GO UNDER!
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Curtis Herle
(@CurtisHerle) reported
So disappointed with @oneplus and their service. Originally, they told me that my phone would work with @TELUS 5G but now they tell me a different story. Now stuck with a 5G phone that can do only 4G. No attempt to make it right. Instead of #NeverSettle I have to #Settle.
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thomasrandalbell@gmail.com
(@thomasrandalbe1) reported
@LoveElizabest @iristel Same here. Threatening arrest if I don't press 1 to speak with an agent. I managed to stop the calls using Call Control with Telus. It's a fee service and a caller has to press a randomly generated number from 1 to 9 to complete their call. No more robo calls! :)
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David Schreck
(@StrategicThghts) reported
@TELUS said I must switch to fibre optic as they won’t support if problems with copper wires. Today their AI call asked if I’d like to do the install myself with virtual support. Imagine they’d have me climb pole and string cable. #bcpoli @ShawInfo
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Bob Lawblaw
(@sookemonitor) reported
@TELUS OK so I can save $1530 on a phone?? How much is this phone worth? I've never spent more than $300 for a phone.