Telus Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T2R , T3K , T3J , T3M , T1Y , T2Y , T3B and T2K .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
TV | 12 hours ago |
|
Calgary
|
Wi-fi | 13 hours ago |
|
Calgary
|
Internet | 3 days ago |
|
Calgary
|
Internet | 4 days ago |
|
Calgary
|
Internet | 6 days ago |
|
Calgary
|
Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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REWORKS (@ReWorksYYC) reported from Calgary, Alberta@joeywants @TELUS Yup, I’m having the same problem.
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ole ole ole (@Chrisburby1) reported from Calgary, AlbertaEveryone should do a credit check on themselves once a year just found out that #telus has something against me for a place I’ve never even heard of... maybe thats why I didn’t qualify for 0% interest when I bought my car
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(Jon)ny Foozball (@jonathanwhudson) reported from Calgary, Alberta@sheldonjones83 @DanSportsFan34 I'm watching it through my Telus login right now.
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cm (@Crackmacs) reported from Calgary, Alberta@daddyandmadi @adolwyn But still a viable solution, and there's others. The point is the government didn't even try. Instead of focusing the blame (without reason no less) on teachers, focus on the solutions and the government who refused to even explore them. Hotels, Telus convention center, empty
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Adam J. Humphreys (@Making8) reported from Calgary, Alberta@Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.
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Adam J. Humphreys (@Making8) reported from Calgary, Alberta@JayBeeGooner @TELUS Yep, 100 down difference max which is pathetic. @Bell says they won’t charge a premium until March 31st. If it’s not GBps it’s not really true 5G.
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Vipul (@Vipul___) reported from Calgary, AlbertaThe only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
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Kevin Barrowcliff (@🏡) (@KBarrowcliff) reported from Calgary, Alberta@CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..😡😡😡
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M.G. Duggan Tweeting Trucker🇨🇦 (@ve6dpa) reported from Calgary, Alberta@SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.
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Alyssa Berry (@Aly_B_YYC) reported from Calgary, AlbertaThings must not be going well for @TELUS that they have to get ill informed “lifestyle” influencers to shill the Babylon app on IG. What a mess. Tax dollars should never support private business. Full stop.
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N. (@SoulfulHarmony) reported from Calgary, AlbertaI repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
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Lisa Beauchamp (@Lisa_Beauchamp) reported from Calgary, Alberta@TELUSsupport @TELUS Your tech support or lack thereof is horrendous! I cannot get through! No internet connection for over 24 hours!
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richard (@richardwfrank8) reported from Calgary, Alberta@TELUS wondering how there is always a wait for over an hour to get customer service on the phone...always! This is crazy!
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REWORKS (@ReWorksYYC) reported from Calgary, AlbertaHey @TELUS, why is my internet connection suddenly so bad now? I have changed nothing. #internet #badconnection #yyc
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REWORKS (@ReWorksYYC) reported from Calgary, AlbertaWell I must admit, @TELUS has redeemed itself as my phone and internet provider. Could still offer easier access to customer service but all the other problems have finally been solved.
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cara (@jeterfan28) reported from Calgary, AlbertaJust want to say huge thanks to our @TELUS repair guy Mitchell. He came short notice to my house to fix our internet, tv, phone and booster. If anyone needs a good, friendly repair guy I’ll share his business card
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🇨🇦”Magic” Max Pincombe🇨🇦 (@MaxPincombe) reported from Calgary, AlbertaWell @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting
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Roger Baker (@RogerJBaker) reported from Calgary, Alberta@fakeezzie I tried tethering but couldn’t get it to work. We have a box that allows for fail over service. I may need to get Telus in as a back up. I’m waiting for @SWCalgaryGuy to pull strings and get fibre to my house.
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Kim Easterbrook (@kimeaster) reported from Calgary, AlbertaAnyone else having issues with @Telus ?? Every play in football it freezes Pissing us off
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The Sudsy Scoundrel🍻 (@badmonkey68) reported from Calgary, Alberta@MobileSyrup Wow. Just got an update from Telus Support that the Pixel 5 I ordered from them Nov 18 is 6 to 8 weeks out. One tech told me covid issues at the plant. Have y'all heard anything?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Fido Solutions (@FidoSolutions) reported@EstelleRhianna @TELUS @Rogers 👀 Can we help with anything? - Van
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Kraven (@Kraventhern) reported@Bobbo80 What’s the deal? I did the ahs discount with telus. It not bad
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Zach Gilbert (@zachgilbert) reported@Patrick_ORourke Pushing you to activate online with a waived connection fee and then terminate retail employes merging Koodo and Telus stores reducing over all retail holdings and retail employees
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tahsin (@tasoligg) reported@papiisenpaii @FreedomMobile @TELUS ı have same problem. freedom so ******* bad
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Tracy Orr, EdD (@orr_tracy) reported@edmontonjournal @TELUS Yes, high speed internet is crucial. Many of us pay standard monthly fees for internet @TELUS but get little to no service
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KTailor (@iamTailor) reported@Shawhelp @TELUS Confirmation from Shaw on TWITTER- I have booked Service Date 17-Jul-21 Service Time 01:00pm-03:00pm From - Taylan And today just received this message. Your appointment is confirmed for Thursday, July 22, 2021 between 3:00 PM - 5:00 PM #Shawsucks
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Melanie Clark 🍁🍊 (@melclark65) reported@awong37 I was going to say "all parents". Mine screwed up her lifeline, I called Telus & dealt with it, so parent forwarded me the customer survey to fill in as thanks!
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fresh chapati (@freshchapati) reported@TELUSsupport @TELUS So, when did your "24/7 technical support" for services become business hours only? Any chance you can update your website or does your incompetence go further than the ability to do so?
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LifestyleDigs (@TheLifestyleDig) reportedANOTHER dropped signal @TELUS Optik TV. Do NOT sign up for this ****** service.
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ᴀʟʙᴇʀᴛᴀ MD ᴡᴀʀ ʀᴏᴏᴍ (@AB_MD_WarRoom) reported@TomMcCrory7 That's what they want. 20h wait times in emerg so people say fine **** it give the health care system and all my private information to Telus