Telus Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T2R, T3J, T1Y, T2T, T3H, T2E, T3E and T2A.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Harold Cundal III
(@HaroldCundal) reported
from
Calgary, Alberta
You know what's super cool? When @TELUS doesn't process your equipment return properly and you end up with a stain on your credit history years later for their blunder. And good luck getting any help from @TELUSsupport. Garbage.
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rad ♿
(@The_Rad_Zone) reported
from
Calgary, Alberta
Telus sighed me up for their internet with a free trial month and sent me a bill two weeks later. I called them and told them nicely to come get their ****.
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richard white
(@everydaytourist) reported
from
Calgary, Alberta
Hey @TELUSsupport having a huge issue with phone service. Now being told may be IOS issues. Spent hours. Trips to Apple and @TELUS store. Still not fixed. Are others having issues with dropped calls?
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JB
(@moustachiojb) reported
from
Calgary, Alberta
@TELUSsupport I normally deal with loyalty dept. been with Telus for a solid 20 years. Looking to end my optik TV service, but retain PureFibreX 2.5 GB internet service. not sure who to contact. Please let me know. Also have mobility. only thing to terminate is optik
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
Hey telus yr wifi has dropped 6 × now at the dome that's horrible shaw is definitely better !!
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tracy
(@tracyinkits) reported
from
Calgary, Alberta
@Shuggs_YYC @cmcalgary Telus sucks. My work has Telus, nothing like dropped calls, crappy IT and their biz connect system is brutal.
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Jason P.
(@JasonPYYC) reported
from
Calgary, Alberta
@wmpdll @Melkorka12 They don’t care about retention really. New customer acquisition is more important for some reason. Long time telus. Have 6 boxes and at time was only one doing wireless. They had a deal and I was on month to month and they wouldn’t give it to me even if I did a contract.
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Daniel Blatch
(@blatch_daniel) reported
from
Calgary, Alberta
@TELUS I am a senior 77yr-old and handicapped, Iam a Telus Customer for many years, today I need your help. Daniel Blatch. 1540 Sherwood Blvd.N W. Apt. 4126
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
Hey telus yr wifi sucks here at the Scotiabank saddledome it keep dropping!!
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Ken King⚡️
(@justkenking) reported
from
Calgary, Alberta
@TELUS I'm looking to leave my mobile provider after being with them since 2006. Not going to name any names, but about once a year they just fail me and the entire country completely. What can you offer me?
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Tracey Forbes
(@Tracey_YYC) reported
from
Calgary, Alberta
@CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.
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Calgaryvoter
(@Chinook87) reported
from
Calgary, Alberta
Can anyone recommend an Internet service besides Telus… tried to switch to them today and it was impossible and painful. Eventually gave up and cancelled the switch
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@TELUSsupport we recently swapped from Shaw to Telus and it is the worst wifi experience we have ever had. It is meant to be the fibre optic super fast and it is terrible. How do we get someone to look at this? Our satisfaction is nil.
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Kevin Hoffman
(@Hoffa_man) reported
from
Calgary, Alberta
@wowmobile @koodo @TELUS Congratulations! Your combined lack of effort has officially provided the worst customer service experience of my entire life!
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robyn raymond
(@bobbie403) reported
from
Calgary, Alberta
Keep piling on Thursday.. after spending 2h on the phone with 5! (Yes 5) separate agents last week.. I call in to @TELUS again.. to find out my problem WASN’T solved and the solution is much different than presented by the previous agents. #yourekidding #wheredoisendmyinvoice
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🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹
(@CalgaryBluesky) reported
from
Calgary, Alberta
@0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.
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Spukx3369
(@spooky3369) reported
from
Calgary, Alberta
Looks like #Telus customer service has gotten bad. Requested a call back, took more than 1hr for the call and was waiting 8mins with the background music. Got tired of waiting for the actual person to talk to me
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Admir
(@CanadaP2P) reported
from
Calgary, Alberta
@TSNRyanRishaug @TELUS The sad state of @TELUSsupport when public figures have to tweet out for help! I hope it worked for you, some of us are waiting 10d for service #TelusFail
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Todd Sandrelli
(@ToddSandrelli) reported
from
Calgary, Alberta
@cmcalgary Damn good thing I’m with Telus then. ;)
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Ajay
(@ajaykamboj80) reported
from
Chestermere, Alberta
@TELUS hello telus...waiting on ur telus support 2hrs 10 min...pathetic...and instead of telus u guys can change ur name to looters ..that suits you...last 5 months u guys says next month bill will be ok for sure...and I m paying u extra from last 5 months..
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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paolo
(@johnsphotos1) reported
@TELUS @PCMag I would’ve been enjoying it if your lazy subcontractors didn’t cancel on my PureFibre installation today.
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John MD
(@John1MD) reported
@TELUS @PCMag repeatedly I attempt to engage Telus for a solution to our phone troubles. Despite being in view of a cell tower...I seldom can phone patients anymore w my Telus phone (esp if call is launched from Telus's mobile health app). And, my children can't get urgent calls through to me.
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Anthony C
(@TheSp0rtsking) reported
Holy Christ @TELUS is f*cking garbage!! $22 for a SIM card that most people give away or charge a couple bucks & she wouldn't even swap SIM and activate my new phone? Tells me to do it online...SHE SHOULD KNOW WHAT I DIDN'T. IT'S HER JOB. I CANT EVEN DO IT ONLINE CUZ ITS PREPAID!
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Shawn Nielsen 🇨🇦 🔭 🌟
(@VisibleDark_) reported
@weaverdarryl @TELUS Ya no. Lol. We've been with them over 10 years and I flat out asked Telus about a long term customer deal and they flat out said no.
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Chris Toombes
(@Thefacesofacity) reported
Who decided to put the “Yahoo” sign in such a poor position? Trash can, light pole & tree all in the way. If it had been placed on the other side of the Telus CC entrance it would be much more accessible for snap
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jas🅿️er
(@imjustapobie) reported
this baseball game is telling me that rogers is the best phone network in canada when REALLY telus is superior dont @ me
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Brian Shaw
(@BrianShawCV) reported
@TELUS @FriendlyFuture Let’s put in a service that actually works
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Tim Nagel
(@Tim_Nagel_is) reported
@telusmobility @TELUSsupport a big fat FAIL is on your head Telus after 4 hours with zero results
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Background Brenda
(@SharesnC) reported
I tried @TELUSsupport @TELUS I really wanted to be your customer. You provide superior service to your competitors but, with costs rising, I must choose wisely. If I bundle my home package (cable, internet, home phone) & our cell phones, u are at least $75 more per month. 😧🥹😢
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Nikki 🇺🇦
(@Rad_Nikki_) reported
@gigiofthevalley I was wondering this same thing yesterday when I read about what Telus was doing. I'm assuming TSN hasn't released a statement regarding its support of the world juniors tournament?