Telus Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T2R, T3H, T2A, T2T, T2N, T2Z, T2Y and T1Y.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
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| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
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| Calgary |
Internet | |
| Calgary |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Nisha J Charlton
(@NishaJCharlton) reported
from
Calgary, Alberta
@buzzbishop Me too please. Still having issues too. @TELUS keeps switching out our equipment to make us feel like they are doing something. It still sucks.
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MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
@UncleRee1 Yes.. My bad.. it's just a pay per use on Shaw and Telus as well. Feel like Netflix might be upping their game soon with more competition closing in.. Apple is coming up with some good series at well.
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jlcw08
(@jlcw08) reported
from
Calgary, Alberta
at @TELUS in @NorthlandMall found a lost cell phone. Stood here for 20min waiting my turn. When I was finally helped I was informed there was absolutely nothing they could do unless this person comes into their store, worst customer service ever! Phone is with Mall security. #yyc
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Carlos Cuevas
(@Goodwill_Carlos) reported
from
Calgary, Alberta
@mattxdaniel @TELUS If you want, send me a DM - I used to work in wireless. Different provider. I could try and help.
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Vladimir Lovato
(@LovatoVladimir) reported
from
Calgary, Alberta
@TELUS If you answer a phone call to solve any problems. Because loosing two hours of my time for someone to even answer my call, is not a good customer service!!
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garycheung
(@destinyscurse) reported
from
Calgary, Alberta
How does Telus not have a phone support number or their business connect!!! #telus #fail
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crackmacs
(@Crackmacs) reported
from
Calgary, Alberta
@mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing
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Merle Underwood
(@merleun64233098) reported
from
Calgary, Alberta
They're all ready incompetent. The MSM are owned by 🌎 globalists Corporations. They're spouting the🔄agenda📋. Dose'nt matter of any news channel or 📻 radio station🚉 you listen to they are crap💩. In 🇨🇦 we have the big 3, CBC, BELL & Rodger's. Phone's big 3 BELL Rodger's TELUS
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ＤｕｓｔｉｎΞａｔｓ
(@DustinMorris13) reported
from
Calgary, Alberta
@mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.
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Sunny Rai
(@TheSunsRay) reported
from
Chestermere, Alberta
I knew in 2008 our ways, life of operations was stupid as ****, let's collect all this junk, put it in boxes then pay to store it and move around, I saw this world and was like, universe give me the power then I was walking on Stephen Ave and a Telus Girl gave me a blackberry
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Drew 🧡
(@WerdEmUp) reported
from
Calgary, Alberta
@wandabaker_ Public mobile, is on Telus network, my bill is about $40 per month with 4gigs, unlimited ph/txt Canada wide. Plans vary but these are the same as the cheapest one but with good speeds and lots of towers. You get discounts for autobilling, and you can't incur other charges.
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Andrew Ferguson
(@scotch_guy) reported
from
Calgary, Alberta
@TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!
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𝙲𝚑𝚛𝚒𝚜 𝚂𝚌𝚑𝚗𝚎𝚒𝚍𝚎𝚛
(@schneidz) reported
from
Calgary, Alberta
@MsYouDoYou I never had any technical/customer service issues when I had Telus when I lived in Van. When my ex screwed me over with the account, Telus was super understanding and helpful, and I loved the "gift" promotions they do. Unfortunately stuck with Shaw here in Calgary.
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Steve (10-7-2)
(@CrazySteveC) reported
from
Calgary, Alberta
Internet in this city is terrible. Shitter shaw and Telus
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Vladimir Lovato
(@LovatoVladimir) reported
from
Calgary, Alberta
@TELUSsupport Sorry I am not going to spend more time trying to do business with TELUS! After 6 years being a @TELUS customer I change to a different company because of your customer service. I came back and still the same service! I will evaluate other options! Thx @TELUSsupport
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MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
Air Canada is HQ'd in Montreal.. Westjet in AB.. Westjet pays provincial tax, yet Kenney prefers to play juvenile, passive aggressive games because Westjet doesnt support Wexit... Alberta is doomed. Never say an Albertan company wont move HQ.. Telus did exactly that during Klein.
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Lee Palisoc
(@leepalisoc) reported
from
Calgary, Alberta
@allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.
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Jason Stettner
(@Skycaptin5) reported
from
Calgary, Alberta
Internet has been on and off for like two days, driving me crazy. Then the @telus rep calls offering a higher tier service that can’t physically be given in this area. Madness I say!
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MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
@ThatKevinWoron @JoshuaKnaak @ryanjespersen Let's talk about Telus as an example.. they owned majority share when they merged with BC tel... they opted for Vanvouver as HQ under a very similar government. Never say never, ever.
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Aggie
(@aggieloveseggs) reported
from
Calgary, Alberta
@allantaylor Telus Spark in Calgary sucks in comparison to the facility in Edmonton.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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🍁🍁Ellie E 🍁🍁
(@Rednor1) reported
@bobblesTSmith @LaureenHarper @jordanbpeterson My office is in a rural area in Abbotsford. Telus, Shaw etc WILL NOT bring fiber or anything else out here as it would cost them too much $$. Telus won't even fix our landline damaged from the flood, they are making people us cell service whether they like it or not. 😡
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aimee🌻
(@aimee93xx) reported
when telus calls you for the probably 10th time for home security and you tell them no again, and say I want my bill lowered because like I’m paying a lot and they hang up on you- guess I’m shopping around for a new provider come June!
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Kelly Mason
(@kellyM1971) reported
@LaureenHarper I have to do this soon. My current rural provider is slow, expensive, and since @TELUS bought them they throttle me to pathetic throughput. They were okay-ish when it was a small local co, but once bought, out they became terrible. Can hardly do a teams meeting…
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MARINA - Kick the tires & Light the fires!🏳️🌈
(@MarinaGiacomin) reported
I’m on with Telus support. Seems we can’t make it receive calls outside the Telus network
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Penguin Partner
(@DevistatR) reported
@TELUSsupport @ckremidas Yes it's still broken on our 4 mobiles as of 1426. Can't make a call in or out of TELUS network. Data works
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BERGHIE
(@BERGHIEDUB) reported
@rp76net @chow_allan @LeafErikzen I pay for this PikTV service from Telus it's the most archaic piece of **** interface I've ever seen
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Brandon Houck
(@HouckisPokisewx) reported
Looks like there might be issues with cellphones this afternoon if you are using Telus.
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Michael (The Young Buck)
(@YoungBuckFarms) reported
@TELUSsupport network must be down in our area? I can't call out, but can send and receive texts. My phone will ring when someone calls me, but it hangs up on the first ring. I show 4-5 bars service. All three of our Telus phones seem to be affected
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Julianne Beatty
(@JulianneBeatty) reported
Hi @Telus & @TELUSsupport any ETA on when Mobility Service will be back up in #CalgaryAB #TelusOutage I cannot access voicemail or answer and make calls on Mobile. Thanks! Area T2Y has been down since 10AM MST Today
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SK Jo
(@invigilator4) reported
@DobieWyler Telus' official claim is "hardware problems" But with all these morons claiming grids will be going down and cyber attacks, you never know if some cheeto eating freak in his momma's basement saw it as a dogwhistle.