Telus

Telus Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T2R, T3J, T1Y, T3H, T3M, T2T, T2N and T3K.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Calgary, Alberta 03/12/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

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City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • Aly_B_YYC Alyssa Berry (@Aly_B_YYC) reported from Calgary, Alberta

    Things must not be going well for @TELUS that they have to get ill informed “lifestyle” influencers to shill the Babylon app on IG. What a mess. Tax dollars should never support private business. Full stop.

  • DustinMorris13 ░D░M░ (@DustinMorris13) reported from Calgary, Alberta

    Dear @Rogers, please fix the texting issue to Telus phones. Thank you.

  • hangarcat Sebastian A. Salazar (@hangarcat) reported from Calgary, Alberta

    Hey @telus, maybe stop sending me emails about this piece of crap app, it’s not secure and it’s a slap in the face to our public healthcare. Everyone involved with it ought to be ashamed of this Mickey Mouse initiative #YYC #Calgary #alberta #abhealth #AHS #AbLeg #abpoli

  • Ryanlambert11 Ryan Lambert (@Ryanlambert11) reported from Calgary, Alberta

    @aimeok @BlayTopher Two years with Telus and I’ve never had an issue! I’ll vouch for them!

  • MsCoddington Perla Coddington: Pinterest Mom (@MsCoddington) reported from Calgary, Alberta

    Is anyone else having issues with their @TELUS internet but every time you call to get it dealt with, literally nothing changes and the problem keeps getting worse? @TELUSsupport

  • MaxPincombe 🇨🇦”Magic” Max Pincombe🇨🇦 (@MaxPincombe) reported from Calgary, Alberta

    Well @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting

  • oopsatallie dumb cowboy 🤠 (@oopsatallie) reported from Calgary, Alberta

    just tryna watch these people **** up their lives but @TELUS is too busy tryna **** up mine 😔😔😔 #90dayfiance

  • KBarrowcliff Kevin Barrowcliff (@🏡) (@KBarrowcliff) reported from Calgary, Alberta

    @CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..😡😡😡

  • coachkenking Ken King (@coachkenking) reported from Calgary, Alberta

    Want to start on the idea of switching from #Telus to #Shaw after some bad service, high costs and poor quality Internet/TV in spite of having a pretty pricey package. Pros and cons are appreciated!

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    Well I must admit, @TELUS has redeemed itself as my phone and internet provider. Could still offer easier access to customer service but all the other problems have finally been solved.

  • jaonesix Jonathan Anderson (@jaonesix) reported from Calgary, Alberta

    Anyone have @WWENetwork on @TELUS? I contacted @TELUSsupport nearly two weeks ago trying to figure out why WWE network’s streaming service doesn’t recognize my cable subscription. Telus had no explanation and said they would contact me with a solution (this has happened before)

  • jaonesix Jonathan Anderson (@jaonesix) reported from Calgary, Alberta

    Is there a worse customer experience than dealing with @TELUS and @TELUSsupport? Doubt it.

  • CaitThompson2 Cait Thompson (@CaitThompson2) reported from Calgary, Alberta

    @TELUSsupport we don’t have any service in Bridgeland, #yyc. Our community chat group has confirmed it’s a community wide problem. #helpus @TELUS

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    I’m not sure which is more painful, a wasp sting on the lip or trying to access @Telus customer support. Why did we let these guys become a monopoly? #yyc #smallbusiness #terribleservice

  • Dave_Khan David Khan (@Dave_Khan) reported from Calgary, Alberta

    Apparently the #Telus #babylon app records your patient consultations with the doctor on the other end There are questions about in which country that data is stored, what privacy & data laws apply & whether the over-broad terms of service takes away your ownership of that data.

  • drybones_33 ferhab (@drybones_33) reported from Calgary, Alberta

    Lost signal are your ******* kidding @telus

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.

  • jonathanwhudson (Jon)ny Foozball (@jonathanwhudson) reported from Calgary, Alberta

    @sheldonjones83 @DanSportsFan34 I'm watching it through my Telus login right now.

  • Making8 Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    @Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.

  • joshee Joshua. (@joshee) reported from Calgary, Alberta

    @koodo when will you support smartwatches? @TELUS supports them... 🙏⌚ @SamsungCanada Active 2

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Christie_S_ Christie Saunders (@Christie_S_) reported

    @RogersHelps just a joke! I was transferred 3 times then cut off. Then on hold again and then said it can’t help at this time bye! I am already frustrated now even more so! Maybe time to switch to @TELUS

  • jim_rempel Jim Rempel (@jim_rempel) reported

    @TekSavvyBuzz @FP_Champagne @CRTCeng You are YEARS to late. Having started a business as an ISP selling access in 1995 and knowing and experiencing what Telus and the CRTC did to over 200 independent companies in one summer in BC and Alberta…. You are way to late, their is no fix for this any more.

  • BitGspot rugzbunny.eth 🌐🐰 (@BitGspot) reported

    Wondering how many Canadians pay US Roaming charges without going to the states due to poor bandwidth? 2 months in a row, they’ve stuck this on my bill, $12 a pop. @telus has quickly become the worst. @cbcgopublic

  • jammyrft socks in crocks (@jammyrft) reported

    @nuvguy @PartPhil Ahhh I see. So you’re saying Shaw bigs down during high usage but Telus doesn’t? Or both do?

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @jds_bitch86 Hi Amy, are you experiencing issues with your TELUS home internet service?

  • ChrisFisk14 Chris Fisk (@ChrisFisk14) reported

    @TELUSsupport Just wow!!! 2 hours on hold and kicked around like a dog! And call center in some foreign land when no one cares less! This is so deplorable and still no one to talk to! Just take money and terrible service. Sad. @TELUS

  • jammyrft socks in crocks (@jammyrft) reported

    @nuvguy @PartPhil ✅ not every neighbourhood has fibre. From what I understand Shaw doesn’t bog down, you get constant speed whereas Telus is susceptible to high demand usage. If you pay for 500g speeds on both networks only Telus will bog. But I’m NOT an expert on this topic

  • ausnotes Powell's Other Glasses (Ausnotes) 🌸 (@ausnotes) reported

    @DownunderValue @Riyadh_303 What happens with $APX is it runs up to reports and then the bad news comes out. People still complaining on Reddit that there is little work and Telus provides a better opportunity. I also don't get how Facebook and others would spend more when they have cut teams majorly. 1/2

  • richiemc_ 𝖗𝖎𝖈𝖆𝖗𝖉𝖔 🥷🏾 (@richiemc_) reported

    Wtf is Telus doing in Health care and Pharmaceuticals ???? This is the start of privatization of Canada’s healthcare.

  • LandmanMarky Mark Innes (@LandmanMarky) reported

    @TekSavvyBuzz @FP_Champagne @CRTCeng Big 3 (or 2 if you know TELUS and Bell share a network) have full adv of established infra. That’s a massive barrier to entry for newbies. Past efforts toward new entrants fails as they enter, grow and get eaten by the Big 3. By design. It’s all about the $. Regs are too weak.