Telus

Telus Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T3K, T2E, T2R, T1Y, T3M, T3B, T3E and T2A.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Calgary, Alberta 12/09/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary and Chestermere.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Wi-fi
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Total Blackout
CanadaCalgary Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • mlindsay65 Mike Lindsay (@mlindsay65) reported from Calgary, Alberta

    @TELUS your OpticTV app is terrible. I just rest my password using the link from the app and it still won’t log me in. Very un-user friendly.

  • bee101_01 Mel Morrison (@bee101_01) reported from Calgary, Alberta

    @telus #allconnected Sec 226, Row 4, Seat 8 “Dude I’m sorry I called you stupid, that’s ok! I’m sorry I farted in your helmet! BURNNN!!!! Hahaha”

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @asadyyc @TELUS It’s just terrible

  • david06243894 David Murray (@david06243894) reported from Calgary, Alberta

    You dam well know there is support, especially from Telus! Stop grand standing!

  • OttoMatzeg Derek Otto Matzeg (@OttoMatzeg) reported from Calgary, Alberta

    Both Red Deer and Airdrie Telus mobility is down #Alberta

  • HmGinYYC Hugh (@HmGinYYC) reported from Calgary, Alberta

    @JessicaDaleWalk @CountFloyd2020 No to this. My healthcare records shall NOT be accessed by ANYONE without my signature or actual consent. That includes Telus, Babylon, the #UCPcorruption that spawned this horrible idea and any "third party". #ableg #abpoli #abhealth #ABdocs4patients

  • trentjohnsen Trent Johnsen (@trentjohnsen) reported from Calgary, Alberta

    @DruhFarrell yes, all Canadians paying exorbitantly high monthly charges for mobile phone services, Internet access & TV to oligopoly provider @TELUS are so proud to have done our part in getting this monument to price-fixing & abusive customer service built. #yyc @CRTCHearings

  • Jonleescholes յσηαϯհαη (@Jonleescholes) reported from Calgary, Alberta

    I have to give a huge thanks to @TELUS My wife (and her kids) are now working from home. We have never reached our data limit never mind going over. A quick chat with a representative and now we have unlimited data for 2 years at no extra cost! #yyc #Telus

  • sauravarora Srv (@sauravarora) reported from Calgary, Alberta

    @TELUSsupport Quick Question: How can I sign up for Telus email address. I'm a existing Telus customer.

  • CVMINC Allan Herman (@CVMINC) reported from Calgary, Alberta

    Telus made a major blunder. They should write it off, retrain or fire incompetent staff and leave they guy alone. He had prepay in place, not his problem.

  • millieah Millie Hartviksen (@millieah) reported from Calgary, Alberta

    @TELUS is horrible. Our internet is down as is our Satellite TV. I keep calling and no one fixes them!!!!

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    The #TELUS network seems to be having issues in Calgary, for data.

  • Ray_ann94 ريان ✨🇸🇩 (@Ray_ann94) reported from Calgary, Alberta

    Home wifi is soooooo slow today+. TELUS fix this! there’s 6 ppl home at all times now! 🥺😭

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @TELUSsupport @TELUS seriously your customer support/service leaves a lot to be desired. 😐 #herewegoagain

  • kvlovely19 Sleepless in YYC🇨🇦🇬🇧🇸🇦🇺🇸 (@kvlovely19) reported from Calgary, Alberta

    So customers of Telus Mobility, widespread outage of contacting 911

  • SoulfulHarmony N. (@SoulfulHarmony) reported from Calgary, Alberta

    We are back in action with no communication from @TELUS about their blackout; clearly there is a need for a change management personnel or team!

  • SoulfulHarmony N. (@SoulfulHarmony) reported from Calgary, Alberta

    Oh it can back for 2 secs it appears it is down everywhere in Alberta! But no mention of this outtage on @TELUS website or call centre!

  • VanHeathen Heath McCoy (@VanHeathen) reported from Calgary, Alberta

    Hey @Telus. We’ve been in our new home since just before XMas and still can’t get our Internet, wifi, TV service sorted (so it actually works). Trying this as repeated service calls have resolved nothing. I suppose complaining on social media is a last ditch effort.

  • SWCalgaryGuy Brian (@SWCalgaryGuy) reported from Calgary, Alberta

    @CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus

  • EbyJames James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LivetoErr 🇨🇦LiveToErr🇨🇦 (@LivetoErr) reported

    @MrFrankoTanko @nasso85 @CTVNews Your cell phone data was given to PHAC by TELUS. TELUS can collect data from other providers as it’s shared info. So yeah, the issue is TELUS giving away information. Not the government getting it.

  • DesiSpin Hassan Saeed (@DesiSpin) reported

    Telus Voicemail is the worst

  • TrashMcOiltrash Trashy McOiltrash (@TrashMcOiltrash) reported

    Nice play @TELUS your reduced speed unlimited data when I go over my data plan is enraging. Why? Well, its not consistently slow, its sometimes very fast. It sometimes doesn’t work at all. Did you guys hire psychologists to make this as painful as possible to sell more?

  • AlannaKellyNews Alanna Kelly (@AlannaKellyNews) reported

    Service has resumed & E-Comm is receiving 911 calls from the Central/Southern Okanagan region. “The cause of the outage is under investigation with TELUS techs working throughout the night.”

  • damaaster Jordan Maas🇨🇦 (@damaaster) reported

    TELUS raises dividend by 3.4% to CAD 0.3386/share This represents a 7.1% YoY increase. Not bad.

  • sydthesquider Syd Perkins (@sydthesquider) reported

    Telus Internet down. No TV etc. Anyone else having issues in south Edmonton? #YEG

  • robs39586635 rob s (@robs39586635) reported

    @UKRinCAN @Videotron Another great gesture by Videotron! Where is Telus and Bell? Come on you cheapskates!!These Ukr folks need help! 🇨🇦🇺🇦

  • DreamManager101 Matthew Morrison (@DreamManager101) reported

    @MonikaSocialYeg Mine is not working either. Since the app updated I cannot log in. A ticket has been filed with Telus and they said it is a service outage.

  • imSaadSyed Saad S (@imSaadSyed) reported

    @TELUS pretty disappointed in the run around today. I have an install today that was confirmed. It's been 2 hours passed the alloted time and no communication how much longer it'll be. your customer service team can't find the order....I have confirmation. Unbelievable!!!

  • theDudenezz Geoff (@theDudenezz) reported

    @GrumpyDB @Itismegreg @TheRealKeean Bought mobile companies in league with the gov just like all media companies are. They didn't buy ****. They asked without warrant and bell/ telus/ rogers said no problem