Telus outages and service status in Calgary, Alberta
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jun 2, 12:00 PM EDT.
- Internet (58%)
- Phone (24%)
- E-mail (11%)
- Total Blackout (3%)
- Wi-fi (3%)
- TV (3%)
The latest reports from users having issues in Calgary come from postal codes T2R , T3M , T2V , T3J , T2M , T3K , T3A and T1Y .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 10 hours ago |
|
Calgary
|
Internet | 2 days ago |
|
Calgary
|
Internet | 2 days ago |
|
Calgary
|
Phone | 7 days ago |
|
Calgary
|
TV | 7 days ago |
|
Calgary
|
Phone | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
-
Roger Baker (@RogerJBaker) reported from Calgary, Alberta@fakeezzie I tried tethering but couldn’t get it to work. We have a box that allows for fail over service. I may need to get Telus in as a back up. I’m waiting for @SWCalgaryGuy to pull strings and get fibre to my house.
-
Ajay (@ajaykamboj80) reported from Chestermere, Alberta@TELUS hello telus...waiting on ur telus support 2hrs 10 min...pathetic...and instead of telus u guys can change ur name to looters ..that suits you...last 5 months u guys says next month bill will be ok for sure...and I m paying u extra from last 5 months..
-
Bernice Hill (@DishntheKitchen) reported from Calgary, AlbertaNot a super day. Shaun is stuck at the plant, technical difficulties & blizzard. Telus is still drilling ******** out of my head, I mean installing cable & not even Tragically Hip drowns out high pitched drilling. Been alone for a week & tired of doing **** all on weekends.
-
Guillermo Manriquez (@GuiManCam) reported from Calgary, Alberta@TELUS @TELUSsupport I’m trying to move my services and cancel my tv service and your useless representatives hang up on me every time I have spoken to 4 different persons there 🤬🤬🤬
-
░▒▓█ 𝓭𝓜 █▓▒░ 🇮🇱 (@DustinMorris13) reported from Calgary, Alberta@Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.
-
Kyle (@cowtownkyle) reported from Calgary, Alberta@Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.
-
Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta@ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…
-
Kim Easterbrook (@kimeaster) reported from Calgary, AlbertaAnyone else having issues with @Telus ?? Every play in football it freezes Pissing us off
-
richard white (@everydaytourist) reported from Calgary, Alberta@CalgaryResponse @joshyyc @TELUS You are correct Telus Sky as office at base and residential above. The problem is new buildings rarely have cheap rents office or residential unless subsidized. Old buildings are key to start ups for all types of business retail restaurants office etc.
-
Kelz 📷🇨🇦 (@the_kelzzz) reported from Calgary, AlbertaIf you have an appt at the Telus Convention centre go early as ****!!! You get to be in the longest queing line I've ever seen in my life! What a joke this system is! 🤬
-
Lovejivan Sidhu (@lovejivansidhu) reported from Calgary, AlbertaToday was the third time @TELUS tried to install fiver internet at my house, and we were running into the same issue that they kept saying was fixed. The company that connected our house to the rest of the system didn't actually connect us. Its ONLY been 4 months... #yyc
-
Adam J. Humphreys (@Making8) reported from Calgary, AlbertaIf @Telus offers Telus Tv Plus with your internet know that it doesn’t work with Apple Airplay without serious issues that they are aware of. They offered free HBO and Crave. However their interface is so bad it’s not worth it.
-
Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta@rdc7801 @JulieRohrYEG @YourAlberta Taking credit for their work.. much like he did with Telus Babylon.. he doesnt have anything to brag about so he takes others ideas and programs (see feds international airport protocols) as his own. Hes an idiot
-
cara (@jeterfan28) reported from Calgary, AlbertaJust want to say huge thanks to our @TELUS repair guy Mitchell. He came short notice to my house to fix our internet, tv, phone and booster. If anyone needs a good, friendly repair guy I’ll share his business card
-
Bernice Hill (@DishntheKitchen) reported from Calgary, AlbertaOh man. This is a GREAT DAY to have Telus doing the drilling for the pure fibre network. Ugh my head. 😖 It's like 20 leaf blowers combined and close enough music can't drown it out.
-
Jelli (@jelliclecatsttv) reported from Calgary, AlbertaSo My Internets Going To Be Shut Down Soon… When I Signed Up At @TELUS I triple Checked That It Would Come Out Of The Same Account As My Phone Bill He Said Yes Well Guess Who Has A Surprise $300+ Bill. 😤🤬 #TelusProblems
-
DGidrewicz (@dgidziu) reported from Calgary, Alberta@Lorian_H Telus is going to want to earn their money back for all this advertising. There must be a back door promise from @jkenney for a minimum profit. Otherwise they would never spend so, so much on expensive advertising.
-
Kevin Barrowcliff (@🏡) (@KBarrowcliff) reported from Calgary, Alberta@CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..😡😡😡
-
Jwd7150 (@jwd7150) reported from Calgary, AlbertaHey telus where ******** is my refund from t Sending back yr equipment ?!!!? If I have to go down to 1 of yr store I won't be quiet about it !!!
-
CW 4 a New Republic of Alberta4All. Nothing Less. (@alberta_cw) reported from Calgary, AlbertaRogers/Shaw along with Telus & Bell is just one step closer to a monopoly. The corporate elite love owning utility infrastructure where you have no one else to go. It’s just another form oligarchy. Any entity like this should be broken up or made into public infrastructure.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark M. (@MarkMYYZ) reported@HMcPhersonNDP The CRTC already gave Bell, Rogers & Telus an oligopoly so they can charge us the highest rates in the world. They give CBC 1.5 billion of our tax dollars for **** no one watches. Now they want to tax streaming services a tax that will get passed on to us? Get Ottawa my pocket!!
-
MedHatRingCrew (@MedHatCrew1) reported@TELUSsupport @TELUS any idea when service is going to be restored to those of us not having internet in Medicine Hat? It’s been down all day. Even an acknowledgement that you know there is a problem would be nice
-
Ken James (@kjames_2001) reported@jodyvance @TELUS I don't know what's going on at your place with Telus but I've got their Pure Fibre and Optic TV here in Marpole in an older building and I've got rock solid service. TV box is wired into the network and any wifi stuff works fine, maybe you have defective hardware or signal.
-
Ayodeji Prime (@Djaymania) reported@Highteaspeaks @Bell Koodo is under Telus. Telus, Rogers and Bell are the 3 big players. I use Telus, wife uses Koodo. No issues over the last 18 months
-
M♡RPHAƏ 🪼 (@morpheddreams) reportedTELUS WTFFFF FIX YOUR DAMN INTERNET IM WATCHUNG DOPE SHOW.
-
むらくも (@MurakumoTsurugi) reportedAm I stupid and naive for being annoyed at the nimbyism here Telus' data centre will be powered by 98% renewables (hydro) and use 90% less water than traditional data centres And how are we supposed to have sovereign cloud capacity if we don't have the data centres for it
-
j9 (@JanineWils60777) reported@TELUS I will never support you. Piss off with your data centre's.
-
Shahrooz Fermani 🇨🇦 (@SFermani1996) reported@MelissaLMRogers @TELUSsupport Stop paying your wireless service towards the big three (Rogers, Bell, Telus) They overcharge, and they also have the right to increase their subscription prices at anytime. I am paying $50 a month to Freedom Mobile for Unlimited Canada-US Talk, Text, with Bonus Data applied.
-
Chuck McKinnon (@chuckmckinnon) reported@JamesMac_Fit I scrapped my Telus router for Unifi gear. Created a separate WiFi network for the kids' devices, which shuts off a couple of hours before bedtime. Content filters at the router, not on devices. We collected their devices when the network dropped, and I read to them every night.
-
Brenden Smith (@Moosetastrophe) reported@TELUS The problem with that, is I don't live there. I can't do anything even if you "help". I have to set my own up, today, and if the same thing happens, you'll know.