Telus outages and service status in Calgary, Alberta

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

City	Problem Type	Report Time
Calgary	Internet	1 day ago
Calgary	Internet	2 days ago
Calgary	Internet	2 days ago
Calgary	Internet	4 days ago
Calgary	Phone	5 days ago
Calgary	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

• 
  Don (@dondawgbarrett) reported 18 minutes ago from Calgary, Alberta

  @TELUS 1:15 mins on hold. Incredibly horrible service.

• 
  Jwd7150 (@jwd7150) reported 18 minutes ago from Calgary, Alberta

  Hey telus yr wifi sucks here at the Scotiabank saddledome it keep dropping!!

• 
  dustin spicy noods morris (@DustinMorris13) reported 24 minutes ago from Calgary, Alberta

  @Karone81 @TELUS Oh Telus has the best customer service!

• 
  Dee (@deidras66) reported 26 minutes ago from Calgary, Alberta

  @dinnerwithjulie @TELUS Customer service, the new oxymoron 😡

• 
  Evan Crawshaw (@EvanReadsNHL) reported 27 minutes ago from Calgary, Alberta

  As a CSEC Usher it's sad that we lose CEO Ken King and fellow Telus Club Concierge Desk Mr. Strickland to cancer just before the pandemic. Now our longtime #Flames Captain and community leader Mark Giordano is extracted from our team. It sucks. It really does.

• 
  Jwd7150 (@jwd7150) reported 30 minutes ago from Calgary, Alberta

  Hey telus yr wifi has dropped 6 × now at the dome that's horrible shaw is definitely better !!

• 
  richard white (@everydaytourist) reported 30 minutes ago from Calgary, Alberta

  Hey @TELUSsupport having a huge issue with phone service. Now being told may be IOS issues. Spent hours. Trips to Apple and @TELUS store. Still not fixed. Are others having issues with dropped calls?

• 
  🇨🇦”Magic” Max Pincombe🇨🇦 (@MaxPincombe) reported 32 minutes ago from Calgary, Alberta

  Well @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting

• 
  Jelli (@jelliclecatsttv) reported 34 minutes ago from Calgary, Alberta

  So My Internets Going To Be Shut Down Soon… When I Signed Up At @TELUS I triple Checked That It Would Come Out Of The Same Account As My Phone Bill He Said Yes Well Guess Who Has A Surprise $300+ Bill. 😤🤬 #TelusProblems

• 
  Jason Stettner (@Skycaptin5) reported 35 minutes ago from Calgary, Alberta

  I find that @TELUS internet has been incredibly unstable recently, with half speeds since covid started. Disconnects often too now.

• 
  Werd 'EmUp. 💉✖️✌️ (@WerdEmUp) reported 38 minutes ago from Calgary, Alberta

  Was Telus just down for anyone? Had no service for like 20min there.

• 
  Lovejivan Sidhu (@lovejivansidhu) reported 39 minutes ago from Calgary, Alberta

  Today was the third time @TELUS tried to install fiver internet at my house, and we were running into the same issue that they kept saying was fixed. The company that connected our house to the rest of the system didn't actually connect us. Its ONLY been 4 months... #yyc

• 
  🏳️‍⚧️ Aurora 🦭❄️ (@InukUnikorn) reported 40 minutes ago from Calgary, Alberta

  *sighs* Telus is experiencing an outage or something #yyc

• 
  Chris Rudd (@Stamps4Life) reported 41 minutes ago from Calgary, Alberta

  So Rogers has a major outage today and I'm also seeing people complaining about telus having issues. If Star Wars has taught us anything....communication being blocked can only mean one thing....INVASION!!! #rogersoutage #StarWars

• 
  Jwd7150 (@jwd7150) reported 44 minutes ago from Calgary, Alberta

  So telus is now got the home entertainment service on sale how long will this last till they jack up the price to where customers can't afford it like they have now 🤔?!!?

• 
  Nikita Kalonji (@NikitaKalonji) reported 44 minutes ago from Calgary, Alberta

  All I had to do was start typing “Dad” and my service came back; what the heck @TELUSsupport @TELUS why couldn’t my phone receive or make calls or sms for the past 30min?!?!

• 
  Dr. G concerned Albertan (@dgidziu) reported 46 minutes ago from Calgary, Alberta

  @CarrieTait I also heard from a colleague that the mass vaccination center in the Telus Convention Center is slowing down next week.

• 
  Greg Glatz 🇨🇦 (@gregglatz) reported 49 minutes ago from Calgary, Alberta

  Best part of my day? Eight calls to @TELUSsupport because my Telus tech showed up this morning to do an install and left without getting in the building. Apparently, he’s the only person in the world unaware that the @rogers network is down and you can’t reach people by phone.

• 
  CW 4 a New Republic of Alberta4All. Nothing Less. (@alberta_cw) reported 54 minutes ago from Calgary, Alberta

  Rogers/Shaw along with Telus & Bell is just one step closer to a monopoly. The corporate elite love owning utility infrastructure where you have no one else to go. It’s just another form oligarchy. Any entity like this should be broken up or made into public infrastructure.

• 
  Jaimé Turner 🇨🇦✊🏿🌈🌎 (@jaimeturner) reported 59 minutes ago from Calgary, Alberta

  @TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim G 🏁🎸 (cońvictèd fèloń) (@DemetriosG) reported 2 minutes ago

  @Ayan604 @TELUS @TELUSsupport As if a carrier will call its clients to offer them a better deal! They love that you are stuck in an older plan paying more - and hope you never call in asking for a better rate that would be available to anyone who signs up today.

• 
  Gregoryfan (@Gregory_SB35) reported 3 minutes ago

  God my internet is so slow :/ I have Telus purefibre 250 Mbps and man it is sooo slow to download games or stuff on my laptop like it takes an hour plus. tbh i kinda did forgot what internet plan i actually had (lol) but i thankfully will probably upgrade to either purefibre 1 gigabit or 1.5 gigabit and hopefully i will have much faster speeds :) and once i do that, i will only have to get an Ethernet port installed in my bedroom and then i will finally not have to worry about internet speeds again :3

• 
  Mr Briggens (@mrbriggens) reported 3 minutes ago

  @Ayan604 @TELUS @TELUSsupport When dealing with repeat offenders, I say "I'd love to" when ask something. Then I set down the phone.

• 
  kidgreen42 (@kidgreen42) reported 8 minutes ago

  @Ayan604 @TELUS @TELUSsupport You’re an idiot if you think that was actually telus

• 
  R@X (@RiseN_Guard) reported 12 minutes ago

  @TELUSsupport TELUS is a MESS! Impossible to login and pay my stinkin bill!!!!!! FIX THIS ONCE AND FOR ALL

• 
  Armando Asuncion (@qmanT) reported 15 minutes ago

  @Richard_sfu @TELUSsupport I always use social media to vent my frustration because of the lousy support you get from customer service. This is Telus man! Nothing good to say.

• 
  Pierre Poilievre can't get his security clearance! (@IAMSMRT1) reported 16 minutes ago

  @wealthmoose I'd do this in crayon if that would help. This is called a business deal. Google it, it happens all the time. ie: Bell and Telus and Rogers each use the others network as it saves them $ so they don't have to build an entire network saving them $. You seem ignorant of business.

• 
  Shane Thomas (@ShaneAgronomy) reported 21 minutes ago

  Input distribution in the United States is shifting. Last week it was announced that beginning with the 2027 season, Simplot Grower Solutions will no longer distribute or sell Bayer-branded crop protection or seed. And, starting in 2028, WinField United would not be selling Dekalb, Asgrow, and Deltapine seed brands, though it retains Bayer crop protection. Simplot's Innvictis brand retains licensing access to Bayer genetics, and WinField's Croplan and Armor brands keep Bayer traits. A shift was bound to happen and I doubt it's the last announcement we will see. Bayer signaled a change in its May 2025 strategy update, emphasizing new GTM motions with the US called out specifically as a region where shifts would happen. Bayer has forecast a mid-twenties EBITDA margin in Crop Science by 2029, from roughly 20% today, and while new and novel products are one avenue to improve margin, the other requirement is managing costs and working capital on the other end. I wrote a year ago that distributors and retailers should be ready for changes in product access, rebate dollars, and more high-touch demand generation from Bayer. If I'm a retailer, distributor, or manufacturer, there are several different questions that need to be asked and strategic focus needs to be top of mind. I broke it all down in more detail in this week's Upstream Ag Professional, alongside: - The Law of Conservation of Attractive Profits in crop protection - Q2 2026 results across Bayer, Nutrien, The Mosaic Company, UPL, TELUS Agriculture & Consumer Goods, and CNH - Influence Erosion in Ag Retail - Ambrook Raise - Salience Bias and how it needs to be considered in the context of sensor technology - InnerPlant Data Traits and Increasing Returns + much more How do you think the future of crop input distribution will shift in the next 5 years?

• 
  Kristel 💙🧡 🇨🇦 (@kristelxo) reported 23 minutes ago

  @ReaganPodelec @TELUSsupport I think I’m gonna be ill… I saw that it was delivered, never heard anything from Telus and tossed that receipt

• 
  chris deegan (@chrisdeegan6) reported 24 minutes ago

  @Sportsnet Thanks for streaming it on your pay platform!! You money grubbing ******** just sent another customer to Telus