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Telus outages and service status in Calgary, Alberta

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Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 3, 11:56 PM EDT.
  • 54% Internet (54%)
  • 27% Wi-fi (27%)
  • 15% Phone (15%)
  • 4% TV (4%)

The latest reports from users having issues in Calgary come from postal codes T3J , T3H , T1Y , T3G , T2J , T3K , T2E and T3A .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

CityProblem TypeReport Time
Calgary Internet 2 hours ago
Calgary Wi-fi 1 day ago
Calgary Internet 4 days ago
Calgary Internet 4 days ago
Calgary Internet 4 days ago
Calgary Wi-fi 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • Tracey_YYC
    Tracey Forbes (@Tracey_YYC) reported from Calgary, Alberta

    @CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.

  • WerdEmUp
    Werd 'EmUp. 💉💉💉✖️✌️ (@WerdEmUp) reported from Calgary, Alberta

    @cDenno I was on the bus in Inglewood, as soon as I crossed the river it dropped. I was like damn Telus you got no coverage in the hood?! Then it came and went a few times, no bars, 3g no bars etc.. then 4g and I could tweet again.

  • jwd7150
    Jwd7150 (@jwd7150) reported from Calgary, Alberta

    So telus is now got the home entertainment service on sale how long will this last till they jack up the price to where customers can't afford it like they have now 🤔?!!?

  • jaimeturner
    Jaimé Turner 🇨🇦✊🏿🌈🌎 (@jaimeturner) reported from Calgary, Alberta

    @TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?

  • dinnerwithjulie
    Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    Renegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??

  • DustinMorris13
    dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    @Cass403 @SWCalgaryGuy @TELUS Agreed!! I even still have the box because they didn't ship a return address label and they said no problem we'll use it.

  • gordbailey
    Gord Bailey (@gordbailey) reported from Calgary, Alberta

    @TELUSsupport ...re: “SimSwap” security issue— to help combat crooks, does Telus have a “voiceprint” option to deter data hackers?

  • everydaytourist
    richard white (@everydaytourist) reported from Calgary, Alberta

    Hey @TELUSsupport having a huge issue with phone service. Now being told may be IOS issues. Spent hours. Trips to Apple and @TELUS store. Still not fixed. Are others having issues with dropped calls?

  • MichelletypoQ
    Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    Hey @TELUS @Bell ... how bout you pull out your agreement with Huawei.. the one you lobbied the Harper government for and got. Take some accountability for this damn mess!

  • Dave_Khan
    David Khan (@Dave_Khan) reported from Calgary, Alberta

    @Crackmacs Shaw Mobile. On Shaw at home as well as Telus has weirdly not installed fibre in our block. We’ve moved around and reconfigured our Shaw Gateway Modem and pods so many times and there’s still problems with the TV and internet in places in our (not gigantic) house.

  • johangreg
    Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported from Calgary, Alberta

    The last two solved my problem for me (of course my cable bill is going up $6 😡) and the pricing is comparative to Telus so I might still switch. I’ll get a free TV after all.

  • ajaykamboj80
    Ajay (@ajaykamboj80) reported from Chestermere, Alberta

    @TELUS hello telus...waiting on ur telus support 2hrs 10 min...pathetic...and instead of telus u guys can change ur name to looters ..that suits you...last 5 months u guys says next month bill will be ok for sure...and I m paying u extra from last 5 months..

  • InukUnikorn
    🏳️‍⚧️ Aurora 🦭❄️ (@InukUnikorn) reported from Calgary, Alberta

    *sighs* Telus is experiencing an outage or something #yyc

  • DustinMorris13
    dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    @menard_ray @TELUS My phone. When I pull down on the WiFi I'm using its a live output of the speed.

  • CanadaP2P
    Admir (@CanadaP2P) reported from Calgary, Alberta

    @TSNRyanRishaug @TELUS The sad state of @TELUSsupport when public figures have to tweet out for help! I hope it worked for you, some of us are waiting 10d for service #TelusFail

  • RogerJBaker
    Roger Baker (@RogerJBaker) reported from Calgary, Alberta

    @fakeezzie I tried tethering but couldn’t get it to work. We have a box that allows for fail over service. I may need to get Telus in as a back up. I’m waiting for @SWCalgaryGuy to pull strings and get fibre to my house.

  • ReWorksYYC
    REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.

  • ReWorksYYC
    REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @joeywants @TELUS Yup, I’m having the same problem.

  • dgidziu
    Dr. Gidrewicz (@dgidziu) reported from Calgary, Alberta

    Standing in line at the Telus Convention Center today it wasn't lost on me that ~90% of the demographic getting #vaccine today was Caucasian. Absolutely MUST continue ALL efforts to reach marginalized members of society. Support for more #vaccinerodeo @gabefabreau. @AHS_media

  • dondawgbarrett
    Don (@dondawgbarrett) reported from Calgary, Alberta

    @TELUS 1:15 mins on hold. Incredibly horrible service.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AmazingZoltan
    Alex Zoltan (@AmazingZoltan) reported

    @VanceYung_73 Telus has been fine. Koodo, a Telus subsidiary, also pretty good. Shaw was great! Rogers? Never again in this lifetime or the next.

  • robnicholsontor
    Rob (@robnicholsontor) reported

    @cyncyty66 @AndrewScheer It was a secure highway to transmit data. I think the real investigation should have been on the execution failure. The committee wanted to dive into the agreements of Telus, their subcontractors, etc. Telus had no control over a poor acceptance rate

  • offleebits
    aya ❦ (@offleebits) reported

    WHY IS TELUS SO ******* SLOW TODAY

  • gravitronx2727
    GravitronX (@gravitronx2727) reported

    @Daikazo2 @aaa1e2r3 @Grxit Yeh no one with any stake left in the country or barely anyone still has a home phone who tf wants to pay telus that ****

  • MommaHood2
    HoodMomma (@MommaHood2) reported

    @flowzki I can handle my own and I have a big dog the only problem I had was with Telus; they sent 2 different predators to my home to fix the internet. Warning to the ladies do NOT let any Telus rep into your home when you are alone.

  • UpdatesDao
    UPDATES DAO (@UpdatesDao) reported

    @empericalbeauty @TELUS @TELUSsupport They never responded to mail as well?

  • Russaroni99
    Russell Smith (@Russaroni99) reported

    @TELUSsupport Hi Telus support! I cancelled tv and Internet in Jan 26 and you just charged me for equipment not being returned. Canada post shows it returns to you with signature on 26 Jan 26. We need to remove the cancellation charges please.

  • npenz76
    NPQ 🇨🇦 (@npenz76) reported

    @telus you really need to either hire better door to door salesman or just stop the practice all together. They are rude, misogynist, refuse to listen and don’t under the words “not interested” and “no”. You’re a massive company, find a less intrusive way to get new customers.

  • KitKatKomeBack
    Kit Kat (@KitKatKomeBack) reported

    @Malor77 @DanMazierMP Telus and Health Canada, both answered all the questions and the CEO of PrescribeIT didn’t have the information on hand but will hand in all the documents and information. The PBO was on a 6 month contract and his term ended. Trudeau was never a drama teacher.

  • worldrealist1
    world realist (@worldrealist1) reported

    @furmsies Why don’t you go sue Telus for publishing all your info for so many years… **** you clowns are stupid. Your phone number and address isn’t some insane secret.