Telus Outage Report in Calgary, Alberta
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Calgary come from postal codes T3K, T2R, T3M, T1Y, T2E, T3E, T2N and T2Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (57%)
-
Phone (18%)
-
Wi-fi (11%)
-
TV (7%)
-
Total Blackout (4%)
-
E-mail (3%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
-
ole ole ole
(@Chrisburby1) reported
from
Calgary, Alberta
Everyone should do a credit check on themselves once a year just found out that #telus has something against me for a place I’ve never even heard of... maybe thats why I didn’t qualify for 0% interest when I bought my car
-
(Jon)ny Foozball
(@jonathanwhudson) reported
from
Calgary, Alberta
@sheldonjones83 @DanSportsFan34 I'm watching it through my Telus login right now.
-
cm
(@Crackmacs) reported
from
Calgary, Alberta
@daddyandmadi @adolwyn But still a viable solution, and there's others. The point is the government didn't even try. Instead of focusing the blame (without reason no less) on teachers, focus on the solutions and the government who refused to even explore them. Hotels, Telus convention center, empty
-
Kim Easterbrook
(@kimeaster) reported
from
Calgary, Alberta
Anyone else having issues with @Telus ?? Every play in football it freezes Pissing us off
-
Kevin Barrowcliff (@🏡)
(@KBarrowcliff) reported
from
Calgary, Alberta
@CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..😡😡😡
-
Vipul
(@Vipul___) reported
from
Calgary, Alberta
The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
-
REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.
-
cara
(@jeterfan28) reported
from
Calgary, Alberta
Just want to say huge thanks to our @TELUS repair guy Mitchell. He came short notice to my house to fix our internet, tv, phone and booster. If anyone needs a good, friendly repair guy I’ll share his business card
-
Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
@JayBeeGooner @TELUS Yep, 100 down difference max which is pathetic. @Bell says they won’t charge a premium until March 31st. If it’s not GBps it’s not really true 5G.
-
richard
(@richardwfrank8) reported
from
Calgary, Alberta
@TELUS wondering how there is always a wait for over an hour to get customer service on the phone...always! This is crazy!
-
Alyssa Berry
(@Aly_B_YYC) reported
from
Calgary, Alberta
Things must not be going well for @TELUS that they have to get ill informed “lifestyle” influencers to shill the Babylon app on IG. What a mess. Tax dollars should never support private business. Full stop.
-
Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
@Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.
-
REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
I’m not sure which is more painful, a wasp sting on the lip or trying to access @Telus customer support. Why did we let these guys become a monopoly? #yyc #smallbusiness #terribleservice
-
🇨🇦”Magic” Max Pincombe🇨🇦
(@MaxPincombe) reported
from
Calgary, Alberta
Well @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting
-
The Sudsy Scoundrel🍻
(@badmonkey68) reported
from
Calgary, Alberta
@MobileSyrup Wow. Just got an update from Telus Support that the Pixel 5 I ordered from them Nov 18 is 6 to 8 weeks out. One tech told me covid issues at the plant. Have y'all heard anything?
-
N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
-
REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
Well I must admit, @TELUS has redeemed itself as my phone and internet provider. Could still offer easier access to customer service but all the other problems have finally been solved.
-
M.G. Duggan Tweeting Trucker🇨🇦
(@ve6dpa) reported
from
Calgary, Alberta
@SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.
-
Roger Baker
(@RogerJBaker) reported
from
Calgary, Alberta
@fakeezzie I tried tethering but couldn’t get it to work. We have a box that allows for fail over service. I may need to get Telus in as a back up. I’m waiting for @SWCalgaryGuy to pull strings and get fibre to my house.
-
Lisa Beauchamp
(@Lisa_Beauchamp) reported
from
Calgary, Alberta
@TELUSsupport @TELUS Your tech support or lack thereof is horrendous! I cannot get through! No internet connection for over 24 hours!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Shelby Reed
(@ReedShelby) reported
Seem to get anyone in Edmonton to believe me that I have optic fibre pulled into my place… I was looking forward to switching from Shaw to Telus but if this is the kind of customer support and experience I am getting.. then I will never get optic fibre hooked up..
-
G Kosowan
(@GKosowan) reported
@ClydeDoSomethin @TELUSsupport Should read "...hire more CANADIAN based service agents actually employed by Telus." "Agents" are contracted out from another part of the 🌏 by a 3rd party co. They don't care if the problem is corrected properly, they just want 2 conclude the call. @VirginPlusCare #VirginPlus
-
Whiskey Farmer
(@FarmerWhiskey) reported
@QuickDickMcDick @SaskTel If you have sasktel service you have the freedom to switch to Telus or bell and have the same signal where you are.
-
Manpreet kaur
(@Manpree20191357) reported
@Bell I can't even change my plan. I getting in debt and not able to cope up with payments. I can't wait to pay off the phone and switch to @TELUS or @Rogers. At least they have equally better service and affordable plans.
-
James Howle
(@Howle2James) reported
@WhistlerBlckcmb @TELUS Couldn't travel from the UK due to covid restrictions at the time. Did the 'epic coverage' that came with the 'epic pass' give me any cover? Did it bollocks!! Will never book with any vail resort again. $1000 pissed away.. Beware of booking with these thieves!!! 😡😡😡
-
Mattias Besemann
(@mbesemann) reported
@TELUSsupport Since the last few updates I can’t launch the Telus app - it just hangs on the start screen. If I reinstall the app it works once but then future launches hang again.
-
FreedomFromD’Tater
(@INTJ2day) reported
@TELUS “Sign the letter below to tell your local Member of Parliament that all Canadians deserve to benefit from 5G. It’s never been more important.” Wow Telus is asking people to sign so Telus can make a sh** ton of money for a service Canadians don’t want or need.
-
MC Not the hammer
(@Notatechnogeek) reported
@Telus Why is it that when i choose upgrades or packages online telus ,Price changes or offer disappears when im asked to login? Why are New customers getting a better deal than existing customers? Makes no sense. Im not on any plan or term anymore....Very odd
-
CV
(@BornTo_BeWasted) reported
@RogersHelps please find a solution to filter the spams call. Both Telus & Bells already have it. It’s ridiculous the amount of spam calls I’m receiving daily.
-
DannyBoi
(@Danny369Boi) reported
I am starting to think @Roger mobile isn't telling truth on connection. Cause my 5G at 5 bars is Slow as Molasses @TELUS I hear your good customer service and Fast data Great coverage. I am tired of Tech