Telus outages and service status in Calgary, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
The most common problems reported in this area mention Internet, Phone, and Wi-fi.
The most recent signal from this area was received Apr 17, 4:06 PM EDT.

Internet (56%)
Phone (19%)
Wi-fi (18%)
E-mail (3%)
TV (3%)

The latest reports from users having issues in Calgary come from postal codes T2R , T3J , T3K , T1Y , T3B , T2Y , T2E and T3E .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Calgary	Baseline
Apr 16, 11:40 PM EDT	0	0	0
Apr 17, 12:00 AM EDT	0	0	0
Apr 17, 12:20 AM EDT	0	0	0
Apr 17, 12:40 AM EDT	0	0	0
Apr 17, 1:00 AM EDT	0	0	0
Apr 17, 1:20 AM EDT	0	0	0
Apr 17, 1:40 AM EDT	0	0	0
Apr 17, 2:00 AM EDT	0	0	0
Apr 17, 2:20 AM EDT	0	0	0
Apr 17, 2:40 AM EDT	0	0	0
Apr 17, 3:00 AM EDT	0	0	0
Apr 17, 3:20 AM EDT	0	0	0
Apr 17, 3:40 AM EDT	0	0	0
Apr 17, 4:00 AM EDT	0	0	0
Apr 17, 4:20 AM EDT	0	0	0
Apr 17, 4:40 AM EDT	0	0	0
Apr 17, 5:00 AM EDT	0	0	0
Apr 17, 5:20 AM EDT	0	0	0
Apr 17, 5:40 AM EDT	0	0	0
Apr 17, 6:00 AM EDT	0	0	0
Apr 17, 6:20 AM EDT	0	0	0
Apr 17, 6:40 AM EDT	0	0	0
Apr 17, 7:00 AM EDT	0	0	0
Apr 17, 7:20 AM EDT	0	0	0
Apr 17, 7:40 AM EDT	0	0	0
Apr 17, 8:00 AM EDT	0	0	0
Apr 17, 8:20 AM EDT	0	0	0
Apr 17, 8:40 AM EDT	0	0	0
Apr 17, 9:00 AM EDT	0	0	0
Apr 17, 9:20 AM EDT	0	0	0
Apr 17, 9:40 AM EDT	0	0	0
Apr 17, 10:00 AM EDT	0	0	0
Apr 17, 10:20 AM EDT	0	0	0
Apr 17, 10:40 AM EDT	0	0	0
Apr 17, 11:00 AM EDT	0	0	0
Apr 17, 11:20 AM EDT	0	0	0
Apr 17, 11:40 AM EDT	0	0	0
Apr 17, 12:00 PM EDT	0	0	0
Apr 17, 12:20 PM EDT	0	0	0
Apr 17, 12:40 PM EDT	0	0	0
Apr 17, 1:00 PM EDT	0	0	0
Apr 17, 1:20 PM EDT	0	0	0
Apr 17, 1:40 PM EDT	0	0	0
Apr 17, 2:00 PM EDT	0	0	0
Apr 17, 2:20 PM EDT	0	0	0
Apr 17, 2:40 PM EDT	0	0	0
Apr 17, 3:00 PM EDT	0	0	0
Apr 17, 3:20 PM EDT	0	0	0
Apr 17, 3:40 PM EDT	0	0	0
Apr 17, 4:00 PM EDT	0	0	0
Apr 17, 4:20 PM EDT	0	0	0
Apr 17, 4:40 PM EDT	0	0	0
Apr 17, 5:00 PM EDT	0	0	0
Apr 17, 5:20 PM EDT	0	0	0
Apr 17, 5:40 PM EDT	0	0	0
Apr 17, 6:00 PM EDT	0	0	0
Apr 17, 6:20 PM EDT	0	0	0
Apr 17, 6:40 PM EDT	0	0	0
Apr 17, 7:00 PM EDT	0	0	0
Apr 17, 7:20 PM EDT	0	0	0
Apr 17, 7:40 PM EDT	0	0	0
Apr 17, 8:00 PM EDT	0	0	0
Apr 17, 8:20 PM EDT	0	0	0
Apr 17, 8:40 PM EDT	0	0	0
Apr 17, 9:00 PM EDT	0	0	0
Apr 17, 9:20 PM EDT	0	0	0
Apr 17, 9:40 PM EDT	0	0	0
Apr 17, 10:00 PM EDT	0	0	0
Apr 17, 10:20 PM EDT	0	0	0
Apr 17, 10:40 PM EDT	0	0	0
Apr 17, 11:00 PM EDT	0	0	0
Apr 17, 11:20 PM EDT	0	0	0
Apr 17, 11:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

City	Problem Type	Report Time
Calgary	Phone	8 hours ago
Calgary	Internet	1 day ago
Calgary	Internet	6 days ago
Calgary	Wi-fi	6 days ago
Calgary	Internet	6 days ago
Calgary	Wi-fi	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

REWORKS (@ReWorksYYC) reported 2 minutes ago from Calgary, Alberta
Well I must admit, @TELUS has redeemed itself as my phone and internet provider. Could still offer easier access to customer service but all the other problems have finally been solved.
Don (@dondawgbarrett) reported 6 minutes ago from Calgary, Alberta
@TELUS 1:15 mins on hold. Incredibly horrible service.
fireanticanadainG.bettmen! (@jwd7150) reported 6 minutes ago from Calgary, Alberta
Ya telus making ppl pay $5 on demand 4 a 2009 movie r u idiots that ******* stupid !!!!
REWORKS (@ReWorksYYC) reported 8 minutes ago from Calgary, Alberta
Hey @TELUS, why is my internet connection suddenly so bad now? I have changed nothing. #internet #badconnection #yyc
Nikita Kalonji (@NikitaKalonji) reported 11 minutes ago from Calgary, Alberta
All I had to do was start typing “Dad” and my service came back; what the heck @TELUSsupport @TELUS why couldn’t my phone receive or make calls or sms for the past 30min?!?!
Harold Cundal III (@HaroldCundal) reported 11 minutes ago from Calgary, Alberta
You know what's super cool? When @TELUS doesn't process your equipment return properly and you end up with a stain on your credit history years later for their blunder. And good luck getting any help from @TELUSsupport. Garbage.
M.G. Duggan Tweeting Trucker🇨🇦 (@ve6dpa) reported 20 minutes ago from Calgary, Alberta
@SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.
dustin spicy noods morris (@DustinMorris13) reported 21 minutes ago from Calgary, Alberta
@Karone81 @TELUS Oh Telus has the best customer service!
Mike Lindsay (@mlindsay65) reported 24 minutes ago from Calgary, Alberta
The @telus Optic TV app is horrible! Can’t stream on their “5G” for more than 30 seconds without it freezing. Brutal.
🏳️‍⚧️ Aurora 🦭❄️ (@InukUnikorn) reported 28 minutes ago from Calgary, Alberta
*sighs* Telus is experiencing an outage or something #yyc
rad ♿ (@The_Rad_Zone) reported 29 minutes ago from Calgary, Alberta
Telus sighed me up for their internet with a free trial month and sent me a bill two weeks later. I called them and told them nicely to come get their ****.
Jason Stettner (@Skycaptin5) reported 35 minutes ago from Calgary, Alberta
I find that @TELUS internet has been incredibly unstable recently, with half speeds since covid started. Disconnects often too now.
Werd 'EmUp. 💉✖️✌️ (@WerdEmUp) reported 38 minutes ago from Calgary, Alberta
Was Telus just down for anyone? Had no service for like 20min there.
Gus Thorson ⚾️🏒🥅🏈 (@BreakawaySR) reported 43 minutes ago from Calgary, Alberta
@debbieelicksen @DirtRoadQueen__ @PrimeVideoCA Watched it live on Paramount Network. Shaw/Telus On Demand?
Jonathan Anderson (@jaonesix) reported 45 minutes ago from Calgary, Alberta
Is there a worse customer experience than dealing with @TELUS and @TELUSsupport? Doubt it.
Kevin Barrowcliff (@🏡) (@KBarrowcliff) reported 46 minutes ago from Calgary, Alberta
@CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..😡😡😡
Ryan Lambert (@Ryanlambert11) reported 50 minutes ago from Calgary, Alberta
@aimeok @BlayTopher Two years with Telus and I’ve never had an issue! I’ll vouch for them!
Admir (@CanadaP2P) reported 51 minutes ago from Calgary, Alberta
@TSNRyanRishaug @TELUS The sad state of @TELUSsupport when public figures have to tweet out for help! I hope it worked for you, some of us are waiting 10d for service #TelusFail
░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported 59 minutes ago from Calgary, Alberta
@jeterfan28 @RogersHelps @TELUS Telus is offering 30gb for 10 bucks less than Rogers is offering me as a 14 year customer.
cm (@Crackmacs) reported 59 minutes ago from Calgary, Alberta
@daddyandmadi @adolwyn But still a viable solution, and there's others. The point is the government didn't even try. Instead of focusing the blame (without reason no less) on teachers, focus on the solutions and the government who refused to even explore them. Hotels, Telus convention center, empty

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Ken Shapka (@kcshapka) reported 5 minutes ago
@TELUSsupport I have been trying to get a human to call me for 6 hrs Telus is a joke , charging me $200.00 to have tech come out and not fix the issue then not respond to my request to speak to a human !! @GlobalEdmonton
Parmar_Jaininder (@JackMac47644341) reported 5 minutes ago
@w3ndsHere @TELUS @TELUSsupport Yes , it is down for me in Surrey
Nancee Droo (@NanceeDroo) reported 6 minutes ago
I have a landline! A couple days ago our power supplier had a planned outage. Coincidentally, our landline stopped having a dial tone. I called TELUS. Got a callback to help get the landline working again. I’m in Alberta 🇨🇦. The TELUS dude helping me is in Manila, Philippines.
Christine 🇨🇦 Dix 🇬🇱 (@downhomesunset) reported 10 minutes ago
@ezdz15 @Garnet_2203 Telus healthcare is awful.
Palestine Will Thrive 🪶 (@FryBreadFreak) reported 10 minutes ago
sometimes im scared that telus will nuke my house if i try to arg without my vpn on the chance is never zero
YYZAV8R (@yyzav8r) reported 11 minutes ago
@TELUSsupport trying to call telus mobility for support and when being transferred to agent I get generic message that offices are closed. It's 7pm eastern, 420pm pacific, how are your offices closed? Is telus bankrupt?
Unacceptable Cherie B (@CherieBeneteau) reported 18 minutes ago
@Savage16May My son cracks up at me yelling operator continuously into my phone. AI never understands my problem. Then I start swearing and it hangs up on me 8 months now still can't get my phone to stop dropping calls and my phone won't switch over to wifi calling. But telus only has AI support.
Alan (@Alan13105453) reported 18 minutes ago
Note this part: "same-size Telus SIM card". Received another CPO iPhone (Same model) after a time-wasting replacement process. Issue should NEVER have happened. Point stands: Telus CPO program is not at all guaranteed.
Sandra Thomas (@sthomas10) reported 19 minutes ago
We’re on vacation so at the pool with music in the background & our server gave us her earring to get the SIM card out. It was a journey and Miguel never gave up. If there’s a @TELUS medal, he deserves it! 🥇🥇
Michael Anderson (@AnderBeef) reported 19 minutes ago
@TELUS is your data coverage from Squamish to Whistler down? No data at all. Restarted phone. Spoke to other customers they are all having the same issue.