Telus outages and service status in Calgary, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 27, 5:10 PM EDT.
- Internet (58%)
- Wi-fi (25%)
- Phone (13%)
- TV (4%)
The latest reports from users having issues in Calgary come from postal codes T3J , T2R , T3K , T3H , T2E , T3G , T1Y and T3P .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Telus
Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 3 hours ago |
|
Calgary
|
Internet | 6 days ago |
|
Calgary
|
Internet | 6 days ago |
|
Calgary
|
Phone | 8 days ago |
|
Calgary
|
Wi-fi | 9 days ago |
|
Calgary
|
Phone | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Guillermo Manriquez (@GuiManCam) reported from Calgary, Alberta@TELUS @TELUSsupport I’m trying to move my services and cancel my tv service and your useless representatives hang up on me every time I have spoken to 4 different persons there 🤬🤬🤬
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Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, AlbertaRenegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??
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cm (@Crackmacs) reported from Calgary, Alberta@Patrick_ORourke @carmelapharaoh @TELUS I was of the same opinion...until i need tech support. And now im with virgin, with higher data, a lower bill, and actual people to talk to.
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Todd Sandrelli (@ToddSandrelli) reported from Calgary, Alberta@cmcalgary Damn good thing I’m with Telus then. ;)
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Michael Tighe (@miketighe) reported from Calgary, AlbertaI’ve had nothing but problems from Shaw Mobile. I wouldn’t reply on it to call 911 if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.
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Kevin Barrowcliff (@🏡) (@KBarrowcliff) reported from Calgary, Alberta@CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..😡😡😡
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Jwd7150 (@jwd7150) reported from Calgary, AlbertaHey telus yr wifi sucks here at the Scotiabank saddledome it keep dropping!!
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Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta@ken_noland @TELUS Oh damn. They haven't been there yet but I suppose they go into every yard hey?
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Megan Belenky (@m_belenky) reported from Calgary, Alberta@TELUS why don’t we have service?! Anyone else in #YYC experiencing the same thing??
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Adam J. Humphreys (@Making8) reported from Calgary, Alberta@Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.
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Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, AlbertaHey @TELUS @Bell ... how bout you pull out your agreement with Huawei.. the one you lobbied the Harper government for and got. Take some accountability for this damn mess!
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M.G. Duggan Tweeting Trucker🇨🇦 (@ve6dpa) reported from Calgary, Alberta@SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.
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David Khan (@Dave_Khan) reported from Calgary, Alberta@Crackmacs Shaw Mobile. On Shaw at home as well as Telus has weirdly not installed fibre in our block. We’ve moved around and reconfigured our Shaw Gateway Modem and pods so many times and there’s still problems with the TV and internet in places in our (not gigantic) house.
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Bernice Hill (@DishntheKitchen) reported from Calgary, AlbertaOh man. This is a GREAT DAY to have Telus doing the drilling for the pure fibre network. Ugh my head. 😖 It's like 20 leaf blowers combined and close enough music can't drown it out.
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Spukx3369 (@spooky3369) reported from Calgary, AlbertaLooks like #Telus customer service has gotten bad. Requested a call back, took more than 1hr for the call and was waiting 8mins with the background music. Got tired of waiting for the actual person to talk to me
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾 (@johangreg) reported from Calgary, AlbertaThe last two solved my problem for me (of course my cable bill is going up $6 😡) and the pricing is comparative to Telus so I might still switch. I’ll get a free TV after all.
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Kakookie🌸top 2.8% @onlyfans (@KakookieUwU) reported from Calgary, AlbertaTelus be the worst internet 😡 I just want to load my Hentai and not wait 5mins per vid
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REWORKS (@ReWorksYYC) reported from Calgary, Alberta@BazingatheoryCA @joeywants @TELUS Thank you. I hope they fix soon. 😐
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cm (@Crackmacs) reported from Calgary, Alberta@daddyandmadi @adolwyn But still a viable solution, and there's others. The point is the government didn't even try. Instead of focusing the blame (without reason no less) on teachers, focus on the solutions and the government who refused to even explore them. Hotels, Telus convention center, empty
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Vipul (@Vipul___) reported from Calgary, AlbertaThe only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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BlueCrabGames (@BlueCrabGaming) reported@ProvoGal01 @TELUS @TELUSsupport I did a short stint with Telus/Koodo and left primarily because of the retarded scummy ibdians I had to work with. I watched them try to scam customers, I had one from another store try to steal product from my store twice. and the ki g of scum was my district manager who was just plain evil, never seen a fat guy get up so fast when a visibly mentally disabled lerson walked into the store, and he'd try to sell them to most ridiculous product for insane prices that would never sell, seeing them as easy targets, and when we didnt have what they wanted, he would go to amazon, find what they wanted and say he can special order it, and give double the price of the amazon listing. They would take discount codes meant for customers, apply them to the transaction, not tell the customer, get customer to pay full price, then pocket the extra. I could go on and on with the internal scams and fraud ive seen in phone companies, its wild.
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B r a d (@frontwheelrider) reported@JackieBee_16 @Sportsnet I had this problem with Telus too . I haven’t been with them for a couple years now . Much happier
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Darryl (@dbo213) reported@JackieBee_16 Starlink here. No issues tonight with Sportsnet plus. It’s Telus. They are terrible.
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Țepeș (@CRacautanu) reported@theecodiva @TELUS @TELUSsupport Telus custumer service become a joke,after 3 calls with 3 different people to solve a problem regarding a order i placeed on line for 2 mobile lines witch for some reason was put on hold it still didn't get solved.Finally i just canceled my order.
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Alex Zoltan (@AmazingZoltan) reported@VanceYung_73 Telus has been fine. Koodo, a Telus subsidiary, also pretty good. Shaw was great! Rogers? Never again in this lifetime or the next.
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Ritesh (@treadon) reported@ProvoGal01 @TELUS @TELUSsupport Would you pay an extra $10 a month on your bill for "Domestic Customer Support"? Genuinely curious, maybe this is something Telus can consider.
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MRD (@MRD87694463) reported@VanIsleInvestor Telus cut 500M in maintenance and network build to buy back shares. The problems they need to resolve won't be fixed, and shares are still worth less. Telus is focused on the current quarter, and screws itself over for the long term. The future is friendly, but today isn't.
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DDK (@Yd__Te) reported@ProvoGal01 @TELUS @TELUSsupport Or sometimes the call center is so noisy or their mic doesn’t noise filter, you can hear the whole room of broken English yapping at once.
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Gloria (@Gloria67778015) reportedJust got a call back. Pressed 1 three separate times to accept the callback and your automated service hung up on me to try again later. This is absolutely a joke at this point. Nothing works at Telus. I can’t cancel my services cleanly. Can’t get thru. Callback not working
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Lekari (@Lekari213766) reported@onesoccer @TELUS 50 ds away for the WC and the coach hasn't decided yet. Both may be too bad since the coach keeps rotating them. I see Dayne more focused on being the #1, but Max is better.