Telus Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T2R, T2A, T3H, T3C, T2V, T2T, T3A and T2J.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (55%)
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Phone (19%)
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TV (10%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
City | Problem Type | Report Time |
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Internet | ||
Total Blackout | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Jwd7150 (@jwd7150) reported from Calgary, Alberta
Hey telus yr wifi has dropped 6 × now at the dome that's horrible shaw is definitely better !!
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Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta
@TELUS worst service ever. Spent an hour in Market Mall store waiting for someone to help me as I obviously looked at new phones. Mirrors my phone service experience. Also learned I'm being hosed on my phone plan while I waited. 🤬
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Kakookie🌸top 2.8% @onlyfans (@KakookieUwU) reported from Calgary, Alberta
Telus be the worst internet 😡 I just want to load my Hentai and not wait 5mins per vid
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Calgaryvoter (@Chinook87) reported from Calgary, Alberta
Can anyone recommend an Internet service besides Telus… tried to switch to them today and it was impossible and painful. Eventually gave up and cancelled the switch
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Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta
3 wks. Time @TELUS takes to contact me for customer service by their revised estimate. Moved business service with office move last yr. Was going to be a month before Telus could transfer accnt. Had 2 move to @ShawDirect. Then @telus tried to bill for months post disconnection.🤬
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Kevin Hoffman (@Hoffa_man) reported from Calgary, Alberta
@wowmobile @koodo @TELUS Congratulations! Your combined lack of effort has officially provided the worst customer service experience of my entire life!
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Adam J. Humphreys (@Making8) reported from Calgary, Alberta
Awesome service @TELUSBusiness 👎On the phone with a rep looking into a payment and an auto prompt kicks in saying “the department you are calling is now closed thank you for calling Telus.”
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JB (@moustachiojb) reported from Calgary, Alberta
@TELUSsupport I normally deal with loyalty dept. been with Telus for a solid 20 years. Looking to end my optik TV service, but retain PureFibreX 2.5 GB internet service. not sure who to contact. Please let me know. Also have mobility. only thing to terminate is optik
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Jwd7150 (@jwd7150) reported from Calgary, Alberta
Well telus where the hells Mt brother in law refund money from the equipment he sent back in October he's still waiting for his money back what the hells taking u idiot's so long ?!!?
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Jwd7150 (@jwd7150) reported from Calgary, Alberta
Hey telus where ******** is my refund from t Sending back yr equipment ?!!!? If I have to go down to 1 of yr store I won't be quiet about it !!!
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Adam J. Humphreys (@Making8) reported from Calgary, Alberta
If @Telus offers Telus Tv Plus with your internet know that it doesn’t work with Apple Airplay without serious issues that they are aware of. They offered free HBO and Crave. However their interface is so bad it’s not worth it.
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Jwd7150 (@jwd7150) reported from Calgary, Alberta
Hey telus yr wifi sucks here at the Scotiabank saddledome it keep dropping!!
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EXOWEB Studio (@EXOWEBStudio) reported from Calgary, Alberta
Guys any recommendations on 5 gigabit speed routers? @RaidOwlTweets aperently Telus DNS is leaking and their solution is CVE vulnerable as did community at @Level1Techs did point out @TELUSBusiness are you guys aware of that? What router you would recommend? (1/2)
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antiOlympicsguy 🎮🇨🇦🇺🇦 (@JamesTCanadian) reported from Calgary, Alberta
@Karone81 @CalgaryDrew Telus & koodoo are down. @downdetectorca
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richard white (@everydaytourist) reported from Calgary, Alberta
@CalgaryResponse @joshyyc @TELUS You are correct Telus Sky as office at base and residential above. The problem is new buildings rarely have cheap rents office or residential unless subsidized. Old buildings are key to start ups for all types of business retail restaurants office etc.
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robyn raymond (@bobbie403) reported from Calgary, Alberta
Keep piling on Thursday.. after spending 2h on the phone with 5! (Yes 5) separate agents last week.. I call in to @TELUS again.. to find out my problem WASN’T solved and the solution is much different than presented by the previous agents. #yourekidding #wheredoisendmyinvoice
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🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹ (@CalgaryBluesky) reported from Calgary, Alberta
@0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.
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Ajay (@ajaykamboj80) reported from Chestermere, Alberta
@TELUS hello telus...waiting on ur telus support 2hrs 10 min...pathetic...and instead of telus u guys can change ur name to looters ..that suits you...last 5 months u guys says next month bill will be ok for sure...and I m paying u extra from last 5 months..
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CW 4 a New Republic of Alberta4All. Nothing Less. (@alberta_cw) reported from Calgary, Alberta
Rogers/Shaw along with Telus & Bell is just one step closer to a monopoly. The corporate elite love owning utility infrastructure where you have no one else to go. It’s just another form oligarchy. Any entity like this should be broken up or made into public infrastructure.
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tracy (@tracyinkits) reported from Calgary, Alberta
@Shuggs_YYC @cmcalgary Telus sucks. My work has Telus, nothing like dropped calls, crappy IT and their biz connect system is brutal.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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LINDA ANNE JANES (@FELTSTORY1) reported
Chinese guy out of country? His English was not all that great. But the payment stopped. Just had a scam call on my phone claiming to be TElus, who are with my pone service by not my phone service. I was supposed to contact them about my refun $80. 999 number I deleted it.
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Pilot (@oshawapilot) reported
@TELUS @TELUSsupport Your reported plan to add surcharges to peoples bills who choose to pay via credit card is anti-customer. A multi billion dollar company trying to pass down expenses that are considered a “cost of doing business” by everyone else is just slimy.
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aprildavie (@aprildavie) reported
@dockevinmcleod I have never used Telus Health. There are many other virtual options that are free and have more availability. I technically have a GP, but I haven't seen him for more than a prescription renewal in a very long time. He's over an hour away. I've moved and can't find a new one.
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Paul Barraclough (@paul_wb_wtf) reported from Delta, British Columbia
Hey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.
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Alex Bradshaw (@AlexJPBradshaw) reported
@DarcyRogers2 @TELUS I’m with you. I’m in Southwinds and can’t even call the emergency services if I need #airdrie
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ESO Shill (@BlackBlazeE) reported
No seriously, @TELUS needs to get slapped with a class action lawsuit for charging money for a service they aren't providing. How is the internet this atrocious, but only on Telus?
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AveryAngel#1 (@angel32my) reported
@amys_here Going to use it to attack PM? Also-a huge article on paid Telus Health being used by Global tonight-oddly using the Green party as foil. We know the Cons actually support pay healthcare. Whats up? Linked with recent news about the federal support that many premiers have"abused"?
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Kristy (@Kristy91808800) reported
@Heyheydownthes1 @vote4robgill I will be stopping my cc auto pay and paying via debit , I never auto pay on my home bill as @telus billing always overcharging I have to carefully go over the bill 🤬🤬🤬
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Andy M (@Steelesky3) reported
I was quoted a price for security system and told them I'm actually stepping out the door to go on holidays for 2 weeks and they said "no problem, call us when you get back and you have our quote" So I called @TELUS @ADT and they said "noooo, sorry, we can't do that" Red flag 😡
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rad ♿ (@The_Rad_Zone) reported from Calgary, Alberta
Telus sighed me up for their internet with a free trial month and sent me a bill two weeks later. I called them and told them nicely to come get their ****.