Telus outages and service status in Calgary, Alberta
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Calgary, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and TV.
- The most recent signal from this area was received Jul 17, 3:08 PM EDT.
- Internet (79%)
- E-mail (7%)
- TV (7%)
- Phone (7%)
The latest reports from users having issues in Calgary come from postal codes T2R , T3H , T2K , T2Z , T3K , T2V , T2B and T3B .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 2 days ago |
|
Calgary
|
Internet | 8 days ago |
|
Calgary
|
Internet | 9 days ago |
|
Calgary
|
Internet | 13 days ago |
|
Calgary
|
Internet | 13 days ago |
|
Calgary
|
Internet | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
-
N. (@SoulfulHarmony) reported from Calgary, AlbertaI repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
-
Colin (@UKgeordieColin) reported from Calgary, Alberta@TELUSsupport we recently swapped from Shaw to Telus and it is the worst wifi experience we have ever had. It is meant to be the fibre optic super fast and it is terrible. How do we get someone to look at this? Our satisfaction is nil.
-
Gus Thorson ⚾️🏒🥅🏈 (@BreakawaySR) reported from Calgary, Alberta@debbieelicksen @DirtRoadQueen__ @PrimeVideoCA Watched it live on Paramount Network. Shaw/Telus On Demand?
-
cm (@Crackmacs) reported from Calgary, Alberta@daddyandmadi @adolwyn But still a viable solution, and there's others. The point is the government didn't even try. Instead of focusing the blame (without reason no less) on teachers, focus on the solutions and the government who refused to even explore them. Hotels, Telus convention center, empty
-
fireanticanadainG.bettmen! (@jwd7150) reported from Calgary, AlbertaTelus calgary u idiots seriously need 2 get yr **** together better ive had home services problems 4 3 hrs with my wifi on my tv & computers wtf is going on this yr AI crap tell u im calling about mobility issues& now yr departments r close this company is bullshit!!!
-
Spukx3369 (@spooky3369) reported from Calgary, AlbertaLooks like #Telus customer service has gotten bad. Requested a call back, took more than 1hr for the call and was waiting 8mins with the background music. Got tired of waiting for the actual person to talk to me
-
Daniel Blatch (@blatch_daniel) reported from Calgary, Alberta@TELUS I am a senior 77yr-old and handicapped, Iam a Telus Customer for many years, today I need your help. Daniel Blatch. 1540 Sherwood Blvd.N W. Apt. 4126
-
JB (@moustachiojb) reported from Calgary, Alberta@TELUSsupport I normally deal with loyalty dept. been with Telus for a solid 20 years. Looking to end my optik TV service, but retain PureFibreX 2.5 GB internet service. not sure who to contact. Please let me know. Also have mobility. only thing to terminate is optik
-
Megan Belenky (@m_belenky) reported from Calgary, Alberta@TELUS why don’t we have service?! Anyone else in #YYC experiencing the same thing??
-
Kevin Hoffman (@Hoffa_man) reported from Calgary, Alberta@wowmobile @koodo @TELUS Congratulations! Your combined lack of effort has officially provided the worst customer service experience of my entire life!
-
Jwd7150 (@jwd7150) reported from Calgary, AlbertaWell telus where the hells Mt brother in law refund money from the equipment he sent back in October he's still waiting for his money back what the hells taking u idiot's so long ?!!?
-
Tracey Forbes (@Tracey_YYC) reported from Calgary, Alberta@CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.
-
Mike Lindsay (@mlindsay65) reported from Calgary, AlbertaThe @telus Optic TV app is horrible! Can’t stream on their “5G” for more than 30 seconds without it freezing. Brutal.
-
Alyssa Berry (@Aly_B_YYC) reported from Calgary, AlbertaThings must not be going well for @TELUS that they have to get ill informed “lifestyle” influencers to shill the Babylon app on IG. What a mess. Tax dollars should never support private business. Full stop.
-
Jwd7150 (@jwd7150) reported from Calgary, AlbertaHey telus yr wifi has dropped 6 × now at the dome that's horrible shaw is definitely better !!
-
Bernice Hill (@DishntheKitchen) reported from Calgary, AlbertaNot a super day. Shaun is stuck at the plant, technical difficulties & blizzard. Telus is still drilling ******** out of my head, I mean installing cable & not even Tragically Hip drowns out high pitched drilling. Been alone for a week & tired of doing **** all on weekends.
-
fireanticanadainG.bettmen! (@jwd7150) reported from Calgary, AlbertaTELUS IM GETTING ******* AND SICK OF YR REMOTES AND PVR ******* UP IM ALSO PISSED THAT YR BILL PAYMENT DEPARTMENT PUT ME IN THE ******* COLLECTION AGENCY'S 4 YR **** UP ON MY FINAL BILL U PPL SUCK !!!!!!
-
dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta@menard_ray @TELUS On my phone it shows the speed of wlthe network I'm connected to.
-
EXOWEB Studio (@EXOWEBStudio) reported from Calgary, AlbertaGuys any recommendations on 5 gigabit speed routers? @RaidOwlTweets aperently Telus DNS is leaking and their solution is CVE vulnerable as did community at @Level1Techs did point out @TELUSBusiness are you guys aware of that? What router you would recommend? (1/2)
-
cm (@Crackmacs) reported from Calgary, Alberta@Patrick_ORourke @carmelapharaoh @TELUS I was of the same opinion...until i need tech support. And now im with virgin, with higher data, a lower bill, and actual people to talk to.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Sorry Eh 🇨🇦 🐜 (@cdnsorryeh) reported@canmericanized @Rogers @CRTCeng try Bell, then Telus etc. They are relentless. If anyone ever calls claiming to be a company (utilities, bank etc), never call back the number they give you. Look at your bill or card & call that number. 2/2
-
John Homan (@_JBH8) reportedIn case you're wondering about your Internet, phone service or TV service not working, flooding has created issues for @TELUS customers in the downtown area and for @Rogers customers, in the Greisbach, Londonderry and Beaumaris lake areas. Check their websites for more details #Yeg
-
Cody J Bechard (III) (@nighthawwk91) reportedHey @TELUS what's up with my service lately? (Or lack thereof, I guess) located in Tilbury Ontario
-
Joey Hansen (@joeydhansen) reported@tylerpaduraru @Prominent_Bryan @TELUSsupport Have had to deal with their customer service and tech support a couple of times in the last year and it's been absolute trash. A few years ago, I thought Telus had good customer service. Outsourcing it to AI has made it terrible.
-
भव्य खनेजा (@bhavykhaneja) reported@TELUSsupport @TELUS Why was $6.72 deducted from my account without my authorization after I was promised a $15.68 refund? I haven't used the service for the past three months. I want an explanation and my refund. #TELUS #BillingIssue #ConsumerRights
-
Pink Isntwell (@PinkIsntwell1) reported@CTVNews Fk @Rogers . Everyone who deals with them should cancel all their services and switch to @TELUS. It's better service and it's cheaper
-
JPD (@JDugganhimself) reported@TELUSsupport Telus sucks
-
-OAD's -B.W. (@OADSBW) reportedAlready on Telus, never have supported Rogers. Although paying for Sportsnet, t.v., for the Oilers. I don't really watch cable, anymore, I prefer TSN!
-
NorthVanMike (@NortVanMike) reported@wyattd09 @TELUS @Rogers why? couldnt give a **** about sports talk.
-
don't chew with your mouth open (@kFaNsUpAfLy) reported@TELUSsupport @TELUS if there is a known issue with @SamsungMobile phones not receiving calls, pls issue a statement rather than leave customers with no resolution.