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Telus outages and service status in Calgary, Alberta

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Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jul 11, 11:22 PM EDT.
  • 65% Internet (65%)
  • 25% Phone (25%)
  • 5% E-mail (5%)
  • 5% TV (5%)

The latest reports from users having issues in Calgary come from postal codes T2R , T2C , T3E , T3H , T2K , T2Z , T3K and T2V .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

CityProblem TypeReport Time
Calgary Internet 23 hours ago
Calgary Internet 2 days ago
Calgary Internet 6 days ago
Calgary Internet 6 days ago
Calgary Internet 8 days ago
Calgary TV 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • johangreg
    Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported from Calgary, Alberta

    The last two solved my problem for me (of course my cable bill is going up $6 😡) and the pricing is comparative to Telus so I might still switch. I’ll get a free TV after all.

  • EXOWEBStudio
    EXOWEB Studio (@EXOWEBStudio) reported from Calgary, Alberta

    Guys any recommendations on 5 gigabit speed routers? @RaidOwlTweets aperently Telus DNS is leaking and their solution is CVE vulnerable as did community at @Level1Techs did point out @TELUSBusiness are you guys aware of that? What router you would recommend? (1/2)

  • KBarrowcliff
    Kevin Barrowcliff (@🏡) (@KBarrowcliff) reported from Calgary, Alberta

    @CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..😡😡😡

  • WerdEmUp
    Werd 'EmUp. 💉✖️✌️ (@WerdEmUp) reported from Calgary, Alberta

    Was Telus just down for anyone? Had no service for like 20min there.

  • ve6dpa
    M.G. Duggan Tweeting Trucker🇨🇦 (@ve6dpa) reported from Calgary, Alberta

    @SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.

  • DustinMorris13
    ░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported from Calgary, Alberta

    @jeterfan28 @RogersHelps Definitely hit up @TELUS for options. They might be able to do something to help get out of Rogers

  • jwd7150
    Jwd7150 (@jwd7150) reported from Calgary, Alberta

    So telus is now got the home entertainment service on sale how long will this last till they jack up the price to where customers can't afford it like they have now 🤔?!!?

  • UKgeordieColin
    Colin (@UKgeordieColin) reported from Calgary, Alberta

    @TELUSsupport we recently swapped from Shaw to Telus and it is the worst wifi experience we have ever had. It is meant to be the fibre optic super fast and it is terrible. How do we get someone to look at this? Our satisfaction is nil.

  • DustinMorris13
    dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    @menard_ray @TELUS My phone. When I pull down on the WiFi I'm using its a live output of the speed.

  • Chrisburby1
    ole ole ole (@Chrisburby1) reported from Calgary, Alberta

    Everyone should do a credit check on themselves once a year just found out that #telus has something against me for a place I’ve never even heard of... maybe thats why I didn’t qualify for 0% interest when I bought my car

  • Hoffa_man
    Kevin Hoffman (@Hoffa_man) reported from Calgary, Alberta

    @wowmobile @koodo @TELUS Congratulations! Your combined lack of effort has officially provided the worst customer service experience of my entire life!

  • Dave_Khan
    David Khan (@Dave_Khan) reported from Calgary, Alberta

    @Crackmacs Shaw Mobile. On Shaw at home as well as Telus has weirdly not installed fibre in our block. We’ve moved around and reconfigured our Shaw Gateway Modem and pods so many times and there’s still problems with the TV and internet in places in our (not gigantic) house.

  • justkenking
    Ken King⚡️ (@justkenking) reported from Calgary, Alberta

    @TELUS I'm looking to leave my mobile provider after being with them since 2006. Not going to name any names, but about once a year they just fail me and the entire country completely. What can you offer me?

  • badmonkey68
    The Sudsy Scoundrel🍻 (@badmonkey68) reported from Calgary, Alberta

    @MobileSyrup Wow. Just got an update from Telus Support that the Pixel 5 I ordered from them Nov 18 is 6 to 8 weeks out. One tech told me covid issues at the plant. Have y'all heard anything?

  • LorenStewart
    Loren Stewart (@LorenStewart) reported from Calgary, Alberta

    @SidhuDP I've just had Telus and Rogers. Telus id have to run to the top of my parents house to get reception. I haven't had a problem with Rogers in 11 years.

  • ajaykamboj80
    Ajay (@ajaykamboj80) reported from Chestermere, Alberta

    @TELUS hello telus...waiting on ur telus support 2hrs 10 min...pathetic...and instead of telus u guys can change ur name to looters ..that suits you...last 5 months u guys says next month bill will be ok for sure...and I m paying u extra from last 5 months..

  • jwd7150
    fireanticanadainG.bettmen! (@jwd7150) reported from Calgary, Alberta

    Telus calgary u idiots seriously need 2 get yr **** together better ive had home services problems 4 3 hrs with my wifi on my tv & computers wtf is going on this yr AI crap tell u im calling about mobility issues& now yr departments r close this company is bullshit!!!

  • Making8
    Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    Awesome service @TELUSBusiness 👎On the phone with a rep looking into a payment and an auto prompt kicks in saying “the department you are calling is now closed thank you for calling Telus.”

  • dgidziu
    DGidrewicz (@dgidziu) reported from Calgary, Alberta

    @Lorian_H Telus is going to want to earn their money back for all this advertising. There must be a back door promise from @jkenney for a minimum profit. Otherwise they would never spend so, so much on expensive advertising.

  • miketighe
    Michael Tighe (@miketighe) reported from Calgary, Alberta

    I’ve had nothing but problems from Shaw Mobile. I wouldn’t reply on it to call 911 if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AbdiAfrah
    A-Dub (@AbdiAfrah) reported

    @TELUS what’s the point in referring a friend for $50 credit if you guys take the friend and don’t give me the credit. Make it make sense don’t promise something during a recession economy and take it back because of your slow SIM card delivery service

  • DiabloPick
    Playoff-Jim (@DiabloPick) reported

    @wyattd09 @TELUS @Rogers Big mistake they are a **** company

  • DgQuinl
    Dg Quinl (@DgQuinl) reported

    So now everyone cancel everything Roger’s! See how they like it? Free choices on other communication networks! WIFI..cell phones..home services. ByeBye. Hello Telus and Bell. D Abbotsford 🇨🇦👏🏻🫡

  • The_Dumbening
    F-Word Scissorhands (@The_Dumbening) reported

    @RyanNPike **** @Rogers. Cancel your Sportsnet subscription. Switch your cable and internet to telus. They buy out MLSE and then start stripping the rest of Canada? Hope you like "All leafs, all the time!".

  • 604atom
    604atom (@604atom) reported

    @TELUS My issue was fibally resolved after a month and multiple calls to multiple phone numbers your agents gave me. Way too much effort from your customer to simply add channels

  • HitmenEwok
    Jeff Schauff (@HitmenEwok) reported

    @Rogers I know it's only a drop in the bucket but I promise I will cancel my Rogers cable the second my contract expires and switch to Telus for this. Killing Fan960 is the last straw garbage move from this company for me.

  • LizardPiou43950
    zwackattack1975 (@LizardPiou43950) reported

    @akarndt @Sportsnet Telus sucks

  • nitwitschool
    Zenith Zalapski (@nitwitschool) reported

    @RoneelkRo In my area it’s Telus and they don’t give a single **** about upgrading us beyond 2010 era internet so my only choice is Elon, which is a surprisingly good service as much as it pains me.

  • jay_elbee
    jodi birdsall (@jay_elbee) reported

    @jodyvance @guyfelicella @TELUS A friend had issues. She said that the equipment was old and somehow there was a glitch that allowed a customer in Alberta to delete their recordings. It was a mess. She eventually switched to Rogers. She’s much happier, cheaper too. I have Rogers. It’s ok. Usually a reboot fixes

  • FedUpWithBadAir
    Dave Peterson Ⓥ 🇨🇦 (@FedUpWithBadAir) reported

    @LizardPiou43950 @akarndt @Sportsnet Telus is basically the best of the worst, if that makes any sense.