Telus outages and service status in Calgary, Alberta
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received May 18, 3:01 PM EDT.
- Internet (52%)
- Phone (22%)
- Wi-fi (13%)
- E-mail (9%)
- Total Blackout (4%)
The latest reports from users having issues in Calgary come from postal codes T3J , T2R , T3H , T3A , T1Y , T3K , T2J and T2V .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Total Blackout | 20 hours ago |
|
Calgary
|
6 days ago | |
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Calgary
|
Internet | 6 days ago |
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Calgary
|
Internet | 7 days ago |
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Calgary
|
Phone | 8 days ago |
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Calgary
|
Internet | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Todd Sandrelli (@ToddSandrelli) reported from Calgary, Alberta@cmcalgary Damn good thing I’m with Telus then. ;)
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🏳️⚧️ Aurora 🦭❄️ (@InukUnikorn) reported from Calgary, Alberta*sighs* Telus is experiencing an outage or something #yyc
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JB (@moustachiojb) reported from Calgary, Alberta@TELUSsupport I normally deal with loyalty dept. been with Telus for a solid 20 years. Looking to end my optik TV service, but retain PureFibreX 2.5 GB internet service. not sure who to contact. Please let me know. Also have mobility. only thing to terminate is optik
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Dr. Gidrewicz (@dgidziu) reported from Calgary, AlbertaStanding in line at the Telus Convention Center today it wasn't lost on me that ~90% of the demographic getting #vaccine today was Caucasian. Absolutely MUST continue ALL efforts to reach marginalized members of society. Support for more #vaccinerodeo @gabefabreau. @AHS_media
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Dr. G concerned Albertan (@dgidziu) reported from Calgary, Alberta@CarrieTait I also heard from a colleague that the mass vaccination center in the Telus Convention Center is slowing down next week.
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Kyle (@cowtownkyle) reported from Calgary, Alberta@Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.
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Jwd7150 (@jwd7150) reported from Calgary, AlbertaHey telus where ******** is my refund from t Sending back yr equipment ?!!!? If I have to go down to 1 of yr store I won't be quiet about it !!!
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Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta@TELUS @TELUSsupport Bye #telus 27 yrs as a customer. You have overcharged me 2 much for 2 long on multiple accnts. Your customer service wait times are well over an hour. & when I eventually get through you never fix the problem. Meaning more hour+ long waits. Hello #bell
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Rich Hesketh (@RichHesketh) reported from Calgary, AlbertaIs it acceptable @TELUS @TELUSsupport for us to be waiting over 72 hours for our internet to be reconnected? Seems to me that it’s not. We’ve spoken to no less the a dozen agents who claim 2-24 hours to flip that switch. Has anyone else had such bad service?
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Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta3 wks. Time @TELUS takes to contact me for customer service by their revised estimate. Moved business service with office move last yr. Was going to be a month before Telus could transfer accnt. Had 2 move to @ShawDirect. Then @telus tried to bill for months post disconnection.🤬
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rad ♿ (@The_Rad_Zone) reported from Calgary, AlbertaTelus sighed me up for their internet with a free trial month and sent me a bill two weeks later. I called them and told them nicely to come get their ****.
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David Khan (@Dave_Khan) reported from Calgary, Alberta@Crackmacs Shaw Mobile. On Shaw at home as well as Telus has weirdly not installed fibre in our block. We’ve moved around and reconfigured our Shaw Gateway Modem and pods so many times and there’s still problems with the TV and internet in places in our (not gigantic) house.
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Calgaryvoter (@Chinook87) reported from Calgary, AlbertaCan anyone recommend an Internet service besides Telus… tried to switch to them today and it was impossible and painful. Eventually gave up and cancelled the switch
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dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta@Cass403 @SWCalgaryGuy @TELUS Agreed!! I even still have the box because they didn't ship a return address label and they said no problem we'll use it.
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Jon Martin (@JonMartinCalgar) reported from Calgary, Alberta@SingularZeez Telus: The future is outsourced. Their old slogan was The future is friendly. I modified it years ago. It was the first place I was laid off from. They say you never forget your first.
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾 (@johangreg) reported from Calgary, AlbertaToday I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
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REWORKS (@ReWorksYYC) reported from Calgary, AlbertaWell I must admit, @TELUS has redeemed itself as my phone and internet provider. Could still offer easier access to customer service but all the other problems have finally been solved.
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Jaimé Turner 🇨🇦✊🏿🌈🌎 (@jaimeturner) reported from Calgary, Alberta@TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?
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Adam J. Humphreys (@Making8) reported from Calgary, Alberta@JayBeeGooner @TELUS Yep, 100 down difference max which is pathetic. @Bell says they won’t charge a premium until March 31st. If it’s not GBps it’s not really true 5G.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kate (@CrashKate) reported@kbessey @LedcorGroup @TELUS I hope you’re paying attention. Still time to pivot and cancel the terrible towers you want to cram into our city
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LA (@trying2help) reported@The_Brian_Life Canada needs its own in house CDN ownedcAI data centre. Telus is a reasonable candidate Having two downtown Vancouver - why? MT Pleasant is very close . Water is an issue and noise concerns - huge
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🇺🇸 The Real Space Cowboy 🇺🇸 (@JosephHolli25) reported@BlondeBigot11 @TELUS I'd turn the dogs loose on them, they'd probably smell them and want to roll around on them though thinking they're rolling in ****
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Thundercat 🇨🇦🇷🇺 (@Thundercattttt0) reported@TruthFringe @BlueJays Call and threaten to cancel, Bell will give it to you for $80 locked in for 2 years. I left Bell for Telus @ $69 for 1.5GB. When I called to cancel Bell offered me $80 for 2 years locked in (Telus is 5 years). Problem with bell was, every year they add $5 increase ever year like clockwork.
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Stanton (@StantonsLab) reported@VanIsleInvestor @BNNBloomberg @MobileSyrup Telus is garbage, New CEO will slash *** and fire a boat load, I will buy when this happens, until then it's a dumpster fire
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Fred the Alien (@fredthealien316) reported@Budwiser620 @iamkennethchan Yeah but they can ration people's showers to once every three days. Problem solved and Telus has enough water for their data center.
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canuckgirl43 (@SCraig434343) reported@unclehaver Telus outsourced all call centers only ones left on canada areca few supervisors ...**** @TELUS
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BeenThereDoneThat🇨🇦 (@Stowe48953061) reported@PeterKellyBC My personal experience is that they can’t manage their telus communication services very well..so I wish they would fix what they already have, before adding more.
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World Design Hub (@worlddesignhub) reportedCanada is doubling down on sovereign AI infrastructure. Following the sell-out of their first AI Factory, TELUS and the Canadian government are building three new state-of-the-art facilities in BC.
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HoodMomma (@MommaHood2) reported@FloydPambrose84 @TELUS When I had drug dealers dealing drugs outside my window, I threw the ***** mop water on them. This would be another solution. Lord knows these people are afraid of water.