Telus Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T2R, T2E, T3H, T2V, T3C, T1Y, T3A and T2T.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Total Blackout | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Julie Van Rosendaal
(@dinnerwithjulie) reported
from
Calgary, Alberta
Renegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??
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Kyle
(@cowtownkyle) reported
from
Calgary, Alberta
@Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.
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░▒▓█ 𝓭𝓜 █▓▒░
(@DustinMorris13) reported
from
Calgary, Alberta
@jeterfan28 @RogersHelps Definitely hit up @TELUS for options. They might be able to do something to help get out of Rogers
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Guillermo Manriquez
(@GuiManCam) reported
from
Calgary, Alberta
@TELUS @TELUSsupport I’m trying to move my services and cancel my tv service and your useless representatives hang up on me every time I have spoken to 4 different persons there 🤬🤬🤬
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Greg Glatz 🇨🇦
(@gregglatz) reported
from
Calgary, Alberta
Best part of my day? Eight calls to @TELUSsupport because my Telus tech showed up this morning to do an install and left without getting in the building. Apparently, he’s the only person in the world unaware that the @rogers network is down and you can’t reach people by phone.
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Dr. G concerned Albertan
(@dgidziu) reported
from
Calgary, Alberta
@CarrieTait I also heard from a colleague that the mass vaccination center in the Telus Convention Center is slowing down next week.
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Michael Tighe
(@miketighe) reported
from
Calgary, Alberta
I’ve had nothing but problems from Shaw Mobile. I wouldn’t reply on it to call 911 if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.
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░▒▓█ 𝓭𝓜 █▓▒░
(@DustinMorris13) reported
from
Calgary, Alberta
@jeterfan28 @RogersHelps @TELUS Telus is offering 30gb for 10 bucks less than Rogers is offering me as a 14 year customer.
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Frank,the Bluesman
(@Frank76453011) reported
from
Calgary, Alberta
@tombielecki @AB_EmergAlert Thank God,I'm not a Telus customer....and I haven't been for approximately 15 years or so.....
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Jeremy Duncan
(@duncanjeremy) reported
from
Calgary, Alberta
@TELUSsupport No issues on any other platforms. I have a Telus 1Gbps fibre connection.
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Michael Tighe
(@miketighe) reported
from
Calgary, Alberta
I’ve had nothing but problems from Shaw Mobile. I wouldn’t rely on it to call 911 properly if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.
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Jaimé Turner 🇨🇦✊🏿🌈🌎
(@jaimeturner) reported
from
Calgary, Alberta
@TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?
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Seumas Bruce
(@SeumasBruce) reported
from
Calgary, Alberta
Took my 3 teens down to Telus Convention Centre for 1st shots tonight. Kudos and virtual hugs to all the AHS workers (and volunteers?)! RN administering our shots was pulling a 12hr shift!
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Dee
(@deidras66) reported
from
Calgary, Alberta
@dinnerwithjulie @TELUS Customer service, the new oxymoron 😡
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Jason Stettner
(@Skycaptin5) reported
from
Calgary, Alberta
I find that @TELUS internet has been incredibly unstable recently, with half speeds since covid started. Disconnects often too now.
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Dr. Gidrewicz
(@dgidziu) reported
from
Calgary, Alberta
Standing in line at the Telus Convention Center today it wasn't lost on me that ~90% of the demographic getting #vaccine today was Caucasian. Absolutely MUST continue ALL efforts to reach marginalized members of society. Support for more #vaccinerodeo @gabefabreau. @AHS_media
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Dr. MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
Hey @TELUS @Bell ... how bout you pull out your agreement with Huawei.. the one you lobbied the Harper government for and got. Take some accountability for this damn mess!
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Julie Van Rosendaal
(@dinnerwithjulie) reported
from
Calgary, Alberta
@ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…
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Kelz 📷🇨🇦
(@the_kelzzz) reported
from
Calgary, Alberta
If you have an appt at the Telus Convention centre go early as ****!!! You get to be in the longest queing line I've ever seen in my life! What a joke this system is! 🤬
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Chris Rudd
(@Stamps4Life) reported
from
Calgary, Alberta
So Rogers has a major outage today and I'm also seeing people complaining about telus having issues. If Star Wars has taught us anything....communication being blocked can only mean one thing....INVASION!!! #rogersoutage #StarWars
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Sedens
(@Wildsau) reported
If @Telus cares at all about retention or customer service, feel free to reach out and change my mind - otherwise, Bell seems to be chomping at the bit to get our business and we’re happy to move on.
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Mohammad Aswan
(@MohammadAswan1) reported
How to get a job in a @TELUSsupport I want to be a part of @TELUS and work for it, so that I can prove myself and I wanna make my passion true please help me.
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Rocky Rikhi
(@rocky_rikhi) reported
@TELUS your escalation and support continue to give incorrect info. Please see to it. Giving false info isn’t a good approach
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Good Questions
(@882Ams) reported
@elviralount @IRPlawyer @TELUS The old copper landlines qualify as basic service. In BC Telus is required under provincial regs to repair them in 48 hours. When our landline aerial cracked in the back lane pre-Covid it took them two weeks to re-establish service. They would like avoid these headaches -con’t
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Sigh
(@whydidicomeback) reported
So, as much as I hate what’s happening in this province, this Telus app really did help me. I’m not someone who runs to the ER for everything and looking at things now, maybe I should have? BUT it’s nice to know this was at least an option for me
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Good Questions
(@882Ams) reported
@elviralount @IRPlawyer @TELUS If your landline is used for home alarm monitoring, how would you like to have TELUS customer support in Guatemala or Philippines know when there is nobody home? TELUS recently bought and integrated ADT Canada and they hold all that info.
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Good Questions
(@882Ams) reported
@elviralount @IRPlawyer @TELUS That’s why they are pushing to eliminate Plain Old Telephony Service (POTS) altogether. With the new technology TELUS does not have the same obligations. In case of a natural disaster, the new lines rely on max 48h batteries, if you have room for them in your space. Then 🦗🦗🦗
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🗼TowerGuy🌲
(@tower_Guy) reported
@mediamorphis @fanCRTCProfling The terrestrial network combo makes sense-zero overlap network. Rogers will nvr be able add enough fiber in west Canada to deploy a viable 5G network compared to Telus's fiber footprint. Bel-Us have built fiber to mobile sites for a # of yrs. Shaw Cable allows Rogers to catch up.
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angery foosh 🐟
(@teaandrobots) reported
bit livid that @TELUS got away with installing a modem that got superceded by a new model in *2015* when they set up my mother's new internet six months ago. guess some engineer thought "it's fine if we cut corners, this tech-inept old lady won't know why her signal is shite"
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Sigh
(@whydidicomeback) reported
I have an admission to make. I’ve been sick with a terrible cold for 2 weeks. I couldn’t get in to my family doc and didn’t feel like I was an emergency. After 2 weeks of not getting a whole lot better, I caved and tried the Telus health app…