Telus outages and service status in Calgary, Alberta
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 8, 8:34 AM EDT.
- Internet (61%)
- Phone (17%)
- Wi-fi (15%)
- TV (5%)
- E-mail (3%)
The latest reports from users having issues in Calgary come from postal codes T2R , T3K , T3J , T3M , T1Y , T2Y , T3B and T2K .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Wi-fi | 14 hours ago |
|
Calgary
|
Internet | 2 days ago |
|
Calgary
|
TV | 2 days ago |
|
Calgary
|
Wi-fi | 2 days ago |
|
Calgary
|
Internet | 4 days ago |
|
Calgary
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Hugh (@HmGinYYC) reported from Calgary, Alberta@JessicaDaleWalk @CountFloyd2020 No to this. My healthcare records shall NOT be accessed by ANYONE without my signature or actual consent. That includes Telus, Babylon, the #UCPcorruption that spawned this horrible idea and any "third party". #ableg #abpoli #abhealth #ABdocs4patients
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Ken Crook (@kencrook) reported from Calgary, AlbertaI’ve had this number call at least once a week for past 6 weeks or so. Never answer as I assumed it was @TELUS pushing their new fibre install to compete against #ShawCable
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ريان ✨🇸🇩 (@Ray_ann94) reported from Calgary, AlbertaHome wifi is soooooo slow today+. TELUS fix this! there’s 6 ppl home at all times now! 🥺😭
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cm (@Crackmacs) reported from Calgary, AlbertaThe #TELUS network seems to be having issues in Calgary, for data.
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յσηαϯհαη (@Jonleescholes) reported from Calgary, AlbertaI have to give a huge thanks to @TELUS My wife (and her kids) are now working from home. We have never reached our data limit never mind going over. A quick chat with a representative and now we have unlimited data for 2 years at no extra cost! #yyc #Telus
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Srv (@sauravarora) reported from Calgary, Alberta@TELUSsupport Quick Question: How can I sign up for Telus email address. I'm a existing Telus customer.
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Mike Lindsay (@mlindsay65) reported from Calgary, Alberta@TELUS your OpticTV app is terrible. I just rest my password using the link from the app and it still won’t log me in. Very un-user friendly.
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N. (@SoulfulHarmony) reported from Calgary, AlbertaOh it can back for 2 secs it appears it is down everywhere in Alberta! But no mention of this outtage on @TELUS website or call centre!
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Tamara Gimon (@tgims16) reported from Calgary, Alberta@TELUS @TELUSsupport I am very disappointed that after 6 weeks of trying to get home internet and multiple false promises that still there are no answers and no one can help. Cancelled... I guess now onto another provider.
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Mel Morrison (@bee101_01) reported from Calgary, Alberta@telus #allconnected Sec 226, Row 4, Seat 8 “Dude I’m sorry I called you stupid, that’s ok! I’m sorry I farted in your helmet! BURNNN!!!! Hahaha”
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Sleepless in YYC🇨🇦🇬🇧🇸🇦🇺🇸 (@kvlovely19) reported from Calgary, AlbertaSo customers of Telus Mobility, widespread outage of contacting 911
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David Murray (@david06243894) reported from Calgary, AlbertaYou dam well know there is support, especially from Telus! Stop grand standing!
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N. (@SoulfulHarmony) reported from Calgary, AlbertaWe are back in action with no communication from @TELUS about their blackout; clearly there is a need for a change management personnel or team!
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Colin (@UKgeordieColin) reported from Calgary, Alberta@TELUSsupport @TELUS seriously your customer support/service leaves a lot to be desired. 😐 #herewegoagain
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James (@EbyJames) reported from Calgary, AlbertaMy @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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Millie Hartviksen (@millieah) reported from Calgary, Alberta@TELUS is horrible. Our internet is down as is our Satellite TV. I keep calling and no one fixes them!!!!
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Trent Johnsen (@trentjohnsen) reported from Calgary, Alberta@DruhFarrell yes, all Canadians paying exorbitantly high monthly charges for mobile phone services, Internet access & TV to oligopoly provider @TELUS are so proud to have done our part in getting this monument to price-fixing & abusive customer service built. #yyc @CRTCHearings
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David Khan (@Dave_Khan) reported from Calgary, AlbertaApparently the #Telus #babylon app records your patient consultations with the doctor on the other end There are questions about in which country that data is stored, what privacy & data laws apply & whether the over-broad terms of service takes away your ownership of that data.
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Derek Otto Matzeg (@OttoMatzeg) reported from Calgary, AlbertaBoth Red Deer and Airdrie Telus mobility is down #Alberta
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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dead robot (@TedHealey) reported@heythatsdan I’ve tried the eSIM card and it was less than stellar (rough connections, data slow). On Telus now and have $9/day roaming
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mkb3355 (@mkb33551) reported@TELUSsupport hi again. How do I stop receiving calls from telus regarding upgrading my service? I don't want to be called multiple times a month about this.
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Bigrockguy (@Bigrockguy888) reportedHey @TELUS our internet is down in Calgary. Does that mean there will be a discount on this month's bill????
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(🦠🎓👶) -(😷💉💨)=😱💔🤮☠️ (@jhengstler) reported@ryderseashells @pop2cas @JanetBrown980 Dial control via TELUS sure stopped all those calls for me. Had 2 people on the road while calling say they had issues getting thru. They texted & I just called them back
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Rob Somerville (@RobSomerville1) reported@Stirlingweim . @TELUS makes a lot of money. Part of their business model seems to be offer poor service. Their division, Telus Agriculture, seems to want to be an invisible owner. In the background. No doubt for good reason.
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WC (@W_82) reported@TELUS @TELUSsupport I came home to watch some TSN, the preview showed up but the screen was black when selected the channel. I unplugged power, plugged back in and now it keeps doing restart saying network cable disconnected. Help!
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OverPatriarchy 🌈☘️ 🇵🇸 (@OverPatriarchy) reportedAll I want for Christmas this year is for the Telcos to shut down the scam calls..@Bell @TELUS @Rogers #CRTC .. Why answer the phone anymore.. #copycatnumbers #USPhonebanks
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Kuljit Rakhra (@KujRak) reported@TELUSsupport - absolutely terrible customer service -cancelled appointment because original tech is off for 2 days? How is there only one tech available for an install in Vancouver? Why book an appointment when no one is available? Have received nothing but the runaround @TELUS
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Michael Bethke (@Bethkem) reported@ssolyom I used the 1-833 number. 68 minutes got my wife and I appointment on the same day within a half-hour of each other. Treat the person nicely. Remember, this isn't Bell, Rogers, or Telus helpline.
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Mickey Mitchell (@mickey_mitchell) reported@JonWongYYC @TELUS Ours is down too. I’ve restarted and power cycled. Still not working.‘I’m sure they still want 100% of their payment at the end of the month though.