Telus Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T3H, T2A, T2R, T1Y, T2Z, T3K, T2K and T3J.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (10%)
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TV (8%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
City | Problem Type | Report Time |
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Calgary | Internet | |
Calgary | Wi-fi | |
Calgary | Internet | |
Calgary | Wi-fi | |
Calgary | Internet | |
Calgary | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Greg Glatz 🇨🇦
(@gregglatz) reported
from
Calgary, Alberta
Best part of my day? Eight calls to @TELUSsupport because my Telus tech showed up this morning to do an install and left without getting in the building. Apparently, he’s the only person in the world unaware that the @rogers network is down and you can’t reach people by phone.
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Dr. G concerned Albertan
(@dgidziu) reported
from
Calgary, Alberta
@CarrieTait I also heard from a colleague that the mass vaccination center in the Telus Convention Center is slowing down next week.
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Evan Crawshaw
(@EvanReadsNHL) reported
from
Calgary, Alberta
As a CSEC Usher it's sad that we lose CEO Ken King and fellow Telus Club Concierge Desk Mr. Strickland to cancer just before the pandemic. Now our longtime #Flames Captain and community leader Mark Giordano is extracted from our team. It sucks. It really does.
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Dee
(@deidras66) reported
from
Calgary, Alberta
@dinnerwithjulie @TELUS Customer service, the new oxymoron 😡
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░▒▓█ 𝓭𝓜 █▓▒░
(@DustinMorris13) reported
from
Calgary, Alberta
@jeterfan28 @RogersHelps Definitely hit up @TELUS for options. They might be able to do something to help get out of Rogers
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Guillermo Manriquez
(@GuiManCam) reported
from
Calgary, Alberta
@TELUS @TELUSsupport I’m trying to move my services and cancel my tv service and your useless representatives hang up on me every time I have spoken to 4 different persons there 🤬🤬🤬
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Julie Van Rosendaal
(@dinnerwithjulie) reported
from
Calgary, Alberta
@ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…
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Seumas Bruce
(@SeumasBruce) reported
from
Calgary, Alberta
Took my 3 teens down to Telus Convention Centre for 1st shots tonight. Kudos and virtual hugs to all the AHS workers (and volunteers?)! RN administering our shots was pulling a 12hr shift!
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░▒▓█ 𝓭𝓜 █▓▒░
(@DustinMorris13) reported
from
Calgary, Alberta
@jeterfan28 @RogersHelps @TELUS Telus is offering 30gb for 10 bucks less than Rogers is offering me as a 14 year customer.
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Dr. Gidrewicz
(@dgidziu) reported
from
Calgary, Alberta
Standing in line at the Telus Convention Center today it wasn't lost on me that ~90% of the demographic getting #vaccine today was Caucasian. Absolutely MUST continue ALL efforts to reach marginalized members of society. Support for more #vaccinerodeo @gabefabreau. @AHS_media
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Kelz 📷🇨🇦
(@the_kelzzz) reported
from
Calgary, Alberta
If you have an appt at the Telus Convention centre go early as ****!!! You get to be in the longest queing line I've ever seen in my life! What a joke this system is! 🤬
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Michael Tighe
(@miketighe) reported
from
Calgary, Alberta
I’ve had nothing but problems from Shaw Mobile. I wouldn’t rely on it to call 911 properly if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.
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Michael Tighe
(@miketighe) reported
from
Calgary, Alberta
I’ve had nothing but problems from Shaw Mobile. I wouldn’t reply on it to call 911 if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.
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Chris Rudd
(@Stamps4Life) reported
from
Calgary, Alberta
So Rogers has a major outage today and I'm also seeing people complaining about telus having issues. If Star Wars has taught us anything....communication being blocked can only mean one thing....INVASION!!! #rogersoutage #StarWars
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Jaimé Turner 🇨🇦✊🏿🌈🌎
(@jaimeturner) reported
from
Calgary, Alberta
@TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?
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Julie Van Rosendaal
(@dinnerwithjulie) reported
from
Calgary, Alberta
Renegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??
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Jason Stettner
(@Skycaptin5) reported
from
Calgary, Alberta
I find that @TELUS internet has been incredibly unstable recently, with half speeds since covid started. Disconnects often too now.
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Kyle
(@cowtownkyle) reported
from
Calgary, Alberta
@Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.
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Jeremy Duncan
(@duncanjeremy) reported
from
Calgary, Alberta
@TELUSsupport No issues on any other platforms. I have a Telus 1Gbps fibre connection.
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Frank,the Bluesman
(@Frank76453011) reported
from
Calgary, Alberta
@tombielecki @AB_EmergAlert Thank God,I'm not a Telus customer....and I haven't been for approximately 15 years or so.....
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Jenkinson
(@MikeJenkinson) reported
Hey, @Telus - I'm unable to send iMessages using cell network in Edmonton (two different iPhones). Only works when connected to wifi. Is there a network issue here?
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Sabine Ivison
(@Sabine_IV) reported
Thank you to Telus employee Travis who stopped to help me change a flat tire on a Vancouver roadside this morning. Unsolicited kindness to strangers is still a thing!
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Chris
(@chriscoastguy) reported
@TELUS @TELUSsupport @TELUSBusiness Not a happy new customer. Sign up for a business 2 year contract cell plan(s), sales rep signs us up for BYOD no contract, emails on Dec 1 saying taking time to fix, email yest. get out of office til Jan 4. Contact agent via chat, get /1
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Anthony
(@dethclokkk) reported
Just spoke to a telus representative. Theyre willing to give me exactly what i aksed for-unlike rogers. What a relief. Sad that you would treat loyal customers in such a callous way..especially during a global pandemic. Truly shameful that i used 2 recommeded rogers @RogersHelps
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Rebecca 🏳️⚧️🏳️🌈
(@LauraYLWtrans) reported
@TELUSsupport ever since you switched telus email to gmail, I have had nothing but trouble. Its ridiculous!
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Scott Troudt
(@VeryScott) reported
@lumin8 @TheGMan_2021 @TELUSsupport TELUS fibre is amazeballs, but their overseas customer service, and excessive hold times, is atrocious.
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Fully Vaxed Gordie Logan
(@GordieLogan) reported
from
Langford, British Columbia
Oh @TELUS, as a 30yr+ customer, I’ve never been so frustrated. I just had my appt for tomorrow cancelled. All because fiber hasn’t been run to the house yet. This is after an appt last week was cancelled for the same reason. Plz note, I made last weeks appt a month ago.
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Celeste George
(@cie1947) reported
@TELUSsupport It's back after two hours of frustrating dropped calls and worker openly disputing my words. Two hours that I tried to solve with telus web help first. 😑
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Nmml
(@TrustedSource00) reported
@TELUS No, I support keeping China out of 5G
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catfishman
(@catfishman) reported
@TELUS @TELUSsupport I am so damned frustrated: despite having your home Internet service for years, your system still can't find my address but finds my neighbours on either side and it's a townhouse complex. Please HELP/FIX