Telus Outage Report in Calgary, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Calgary come from postal codes T3K, T3M, T2R, T1Y, T2E, T2A, T2N and T3J.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at Telus
Telus is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
||
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Đ₥
(@DustinMorris13) reported
from
Calgary, Alberta
@aggieloveseggs @MrD_AB It's telus at work, and it's never been great.
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Julie Van Rosendaal
(@dinnerwithjulie) reported
from
Calgary, Alberta
Renegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??
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Jaimé Turner 🇨🇦✊🏿🌈🌎
(@jaimeturner) reported
from
Calgary, Alberta
@TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?
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Jeff Callaway
(@JeffCallaway) reported
from
Calgary, Alberta
PSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
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Đ₥
(@DustinMorris13) reported
from
Calgary, Alberta
@MrD_AB I think the hospital uses Telus. They just finished upgrading recently. It's so bad!
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░▒▓█ 𝓭𝓜 █▓▒░ 🇮🇱
(@DustinMorris13) reported
from
Calgary, Alberta
@Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.
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Lovejivan Sidhu
(@lovejivansidhu) reported
from
Calgary, Alberta
Today was the third time @TELUS tried to install fiver internet at my house, and we were running into the same issue that they kept saying was fixed. The company that connected our house to the rest of the system didn't actually connect us. Its ONLY been 4 months... #yyc
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Michael Tighe
(@miketighe) reported
from
Calgary, Alberta
I’ve had nothing but problems from Shaw Mobile. I wouldn’t rely on it to call 911 properly if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.
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Werd 'EmUp. 💉✖️✌️
(@WerdEmUp) reported
from
Calgary, Alberta
Was Telus just down for anyone? Had no service for like 20min there.
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Kyle
(@cowtownkyle) reported
from
Calgary, Alberta
@Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.
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Nikita Kalonji
(@NikitaKalonji) reported
from
Calgary, Alberta
Of course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming 😩😩😩 #LiveStreaming #FavouriteSonbet #teluscable
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Dee
(@deidras66) reported
from
Calgary, Alberta
@dinnerwithjulie @TELUS Customer service, the new oxymoron 😡
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Frank,the Bluesman
(@Frank76453011) reported
from
Calgary, Alberta
@tombielecki @AB_EmergAlert Thank God,I'm not a Telus customer....and I haven't been for approximately 15 years or so.....
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Evan Crawshaw
(@EvanReadsNHL) reported
from
Calgary, Alberta
As a CSEC Usher it's sad that we lose CEO Ken King and fellow Telus Club Concierge Desk Mr. Strickland to cancer just before the pandemic. Now our longtime #Flames Captain and community leader Mark Giordano is extracted from our team. It sucks. It really does.
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
The last two solved my problem for me (of course my cable bill is going up $6 😡) and the pricing is comparative to Telus so I might still switch. I’ll get a free TV after all.
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Michael Tighe
(@miketighe) reported
from
Calgary, Alberta
I’ve had nothing but problems from Shaw Mobile. I wouldn’t reply on it to call 911 if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.
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Julie Van Rosendaal
(@dinnerwithjulie) reported
from
Calgary, Alberta
@ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…
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C of Dead
(@CofDead1) reported
from
Calgary, Alberta
@mattmcqueen Damn, @telus
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Werd 'EmUp. 💉💉💉✖️✌️
(@WerdEmUp) reported
from
Calgary, Alberta
@cDenno I was on the bus in Inglewood, as soon as I crossed the river it dropped. I was like damn Telus you got no coverage in the hood?! Then it came and went a few times, no bars, 3g no bars etc.. then 4g and I could tweet again.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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beeks
(@beekswheeler) reported
Why do @TELUS staff call to talk about home internet service and then just rudely hang up instead of saying goodbye when you say no thank you? 🤔
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jennifer L hatcher
(@JenniferLh1234) reported
My frsit sin card was my only frist sin card as it's telus as i had no service in apirl 2022. Got my second sin card though.why people are who they are and stole from me? Delt with hate ever since. Because I am different and special to anyone? Should treat me like peace of crap.
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🎧ｋ𝒾𝔪βεгℓ𝕐 𝐩є𝕥є𝐫ｓ🧡
(@savoirfaire_2) reported
@markroseman @MurrayRankinNDP @adriandix Dix confirmed HIS DEPT requested the MSC probe whether Telus Health LifePlus program has created disparity in patient access to critical services. concerns that family doctors are closing practices & telling patients they can continue on if they subscribe to the Telus service.
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Jennifer Kunkel
(@Jenniferkunkel) reported
@MusicMan1730 @TELUS @TELUSsupport I still cant believe they haven't repaired or at least told you what's causing the issues and approximately when they will have it back up. Time to initiate contact with parent company!!! Totally unacceptable way to treat customers!!!!
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amir ijaz
(@amir_ijaz) reported
@TELUSsupport I told Eric that i want to talk to his supervisor. He said he is the most senior person in telus who i can talk. I aksed him for his employee number which refused to give me. Please help me out on this. I checked online, i m not first who is in this scam. There is.
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KPCascadia
(@KPCascadia) reported
@VancouverSun Haha wow. Bad for the people of BC. Great news for my Telus stock.
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Roger Loves Music
(@MusicMan1730) reported
UPDATE! @Telus @TelusSupport Still NO LANDLINE PHONE, NO TV, NO OPTIK & NO INTERNET and it's been 31.5 HOURS WITHOUT THESE SERVICES! Still no communication as 2 when they R going 2 FIX it & what they R going 2 do 2 credit me 4 my loss of these Services! #UnFuckinBelievable!
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Kirsten Alyssa 🪴🤍
(@kirsten__alyssa) reported
Just a friendly reminder that @TELUS is the ******* worst
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psedach
(@psedach) reported
@TELUSsupport your automated calling system is broken. It repeats menu items when I haven't said a single word. I answered the call back immediately and the Telus bot told me I'll get you another time and hung up on me. Absolutely impossible to reach a real person.
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Fei He
(@FeiHe84810336) reported
@TELUSsupport Hi, I may have to bother you again. I have contacted Telus support hotline to create a new repair request of the pole 2 months ago. But there is no any feedback till now. Could you help to look into this? Thank you!