Telus

Telus Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T2R, T3M, T3J, T2A, T1Y, T3B, T2W and T2J.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Calgary, Alberta 02/09/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

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City Problem Type Report Time
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Phone
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • CaitThompson2 Cait Thompson (@CaitThompson2) reported from Calgary, Alberta

    @TELUSsupport we don’t have any service in Bridgeland, #yyc. Our community chat group has confirmed it’s a community wide problem. #helpus @TELUS

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    I’m not sure which is more painful, a wasp sting on the lip or trying to access @Telus customer support. Why did we let these guys become a monopoly? #yyc #smallbusiness #terribleservice

  • hangarcat Sebastian A. Salazar (@hangarcat) reported from Calgary, Alberta

    Hey @telus, maybe stop sending me emails about this piece of crap app, it’s not secure and it’s a slap in the face to our public healthcare. Everyone involved with it ought to be ashamed of this Mickey Mouse initiative #YYC #Calgary #alberta #abhealth #AHS #AbLeg #abpoli

  • david06243894 David Murray (@david06243894) reported from Calgary, Alberta

    You dam well know there is support, especially from Telus! Stop grand standing!

  • joshee Joshua. (@joshee) reported from Calgary, Alberta

    @koodo when will you support smartwatches? @TELUS supports them... 🙏⌚ @SamsungCanada Active 2

  • DustinMorris13 ░D░M░ (@DustinMorris13) reported from Calgary, Alberta

    Dear @Rogers, please fix the texting issue to Telus phones. Thank you.

  • MsCoddington Perla Coddington: Pinterest Mom (@MsCoddington) reported from Calgary, Alberta

    Is anyone else having issues with their @TELUS internet but every time you call to get it dealt with, literally nothing changes and the problem keeps getting worse? @TELUSsupport

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    Well I must admit, @TELUS has redeemed itself as my phone and internet provider. Could still offer easier access to customer service but all the other problems have finally been solved.

  • coachkenking Ken King (@coachkenking) reported from Calgary, Alberta

    Want to start on the idea of switching from #Telus to #Shaw after some bad service, high costs and poor quality Internet/TV in spite of having a pretty pricey package. Pros and cons are appreciated!

  • Ryanlambert11 Ryan Lambert (@Ryanlambert11) reported from Calgary, Alberta

    @aimeok @BlayTopher Two years with Telus and I’ve never had an issue! I’ll vouch for them!

  • MaxPincombe 🇨🇦”Magic” Max Pincombe🇨🇦 (@MaxPincombe) reported from Calgary, Alberta

    Well @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting

  • jaonesix Jonathan Anderson (@jaonesix) reported from Calgary, Alberta

    Is there a worse customer experience than dealing with @TELUS and @TELUSsupport? Doubt it.

  • kencrook Ken Crook (@kencrook) reported from Calgary, Alberta

    I’ve had this number call at least once a week for past 6 weeks or so. Never answer as I assumed it was @TELUS pushing their new fibre install to compete against #ShawCable

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @TELUSsupport @TELUS seriously your customer support/service leaves a lot to be desired. 😐 #herewegoagain

  • tgims16 Tamara Gimon (@tgims16) reported from Calgary, Alberta

    @TELUS @TELUSsupport I am very disappointed that after 6 weeks of trying to get home internet and multiple false promises that still there are no answers and no one can help. Cancelled... I guess now onto another provider.

  • Dave_Khan David Khan (@Dave_Khan) reported from Calgary, Alberta

    Apparently the #Telus #babylon app records your patient consultations with the doctor on the other end There are questions about in which country that data is stored, what privacy & data laws apply & whether the over-broad terms of service takes away your ownership of that data.

  • jaonesix Jonathan Anderson (@jaonesix) reported from Calgary, Alberta

    Anyone have @WWENetwork on @TELUS? I contacted @TELUSsupport nearly two weeks ago trying to figure out why WWE network’s streaming service doesn’t recognize my cable subscription. Telus had no explanation and said they would contact me with a solution (this has happened before)

  • oopsatallie dumb cowboy 🤠 (@oopsatallie) reported from Calgary, Alberta

    just tryna watch these people **** up their lives but @TELUS is too busy tryna **** up mine 😔😔😔 #90dayfiance

  • drybones_33 ferhab (@drybones_33) reported from Calgary, Alberta

    Lost signal are your ******* kidding @telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AndreaBaileyKx2 Andrea Bailey (@AndreaBaileyKx2) reported

    @Max_Kerman That happened to us once on Telus. Not sure if it was the phone or the provider but we ended up switching providers and got a new phone and no more problems. 😕

  • LloydMildon Lloyd Mildon (@LloydMildon) reported from Oak Bay, British Columbia

    On my @TELUS optik TV I now have to watch ads before I am permitted to move on to the programming. This is horrible. I’m the customer. I’m the guy paying the bills. Just stop it, @telus. @telussupport

  • KiranTy89057876 Kiran Tyagi (@KiranTy89057876) reported

    @personiv @TELUS This is to inform you that personiv's Gurugram branch is doing inethical practices for Telus bussiness. I was the part of Personiv Gurugram so I know the truth. They threw me out because they never wanted to tell this to anyone. I have sent msg from my outlook.

  • LloydMildon Lloyd Mildon (@LloydMildon) reported

    My daughter and her husband don’t even have cable. Thousands of people like her have ditched cable and get everything from streaming. Why would you want to force ads on us and make the TV experience LESS enjoyable for your shrinking customer base? @TELUS

  • tb_in_calgary TB (@tb_in_calgary) reported

    @TELUS why is the home services support line closed?

  • iDaveMac2020 iDaveMac (@iDaveMac2020) reported

    @AdamMcGale @TELUS I'm simply beefing that Telus over charges. I do so at every opportunity. I do not find them a fair company. Sorry for your son's disability and my luck, but they never entered into my head at the time. It ain't about about that. I see telus, I see red.

  • Hydeman80 WHyde80 (@Hydeman80) reported

    @TELUS hey yo!! I’m not a customer and your fock tards are in my yard touching my stuff. If anything is broken I will be sending you the bill!!!

  • JaneLeBreton64 Jane LeBreton (@JaneLeBreton64) reported

    @TELUSsupport I have given up on @TELUS however, my trusting senior citizen Mum has just waited 2 hrs for a service call that NEVER came, yet again. Forfeiting a scheduled visit with my aling dad in #LTC You told her between 9-11 this morning. #Horrifying #ShameOnYou

  • jjspeers Jason Speers (@jjspeers) reported

    @Mark_Goldberg @TELUS @PCMag Sounds like an opportunity cost problem, not a wholesale rates problem. #crtc

  • Dagostino_Audio David D'Agostino | Pixel Penguin Audio | (@Dagostino_Audio) reported

    @FXNetworks trying to log in with my telus account and just keep getting booted back to the choose a provider screen. Help.