Telus

Telus Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T2R, T3M, T1Y, T3K, T3H, T2T, T3E and T2Z.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Calgary, Alberta 03/24/2026 12:50

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

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City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • drybones_33 ferhab (@drybones_33) reported from Calgary, Alberta

    Lost signal are your ******* kidding @telus

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.

  • MsCoddington Perla Coddington: Pinterest Mom (@MsCoddington) reported from Calgary, Alberta

    Is anyone else having issues with their @TELUS internet but every time you call to get it dealt with, literally nothing changes and the problem keeps getting worse? @TELUSsupport

  • oopsatallie dumb cowboy 🤠 (@oopsatallie) reported from Calgary, Alberta

    just tryna watch these people **** up their lives but @TELUS is too busy tryna **** up mine 😔😔😔 #90dayfiance

  • joshee Joshua. (@joshee) reported from Calgary, Alberta

    @koodo when will you support smartwatches? @TELUS supports them... 🙏⌚ @SamsungCanada Active 2

  • Dave_Khan David Khan (@Dave_Khan) reported from Calgary, Alberta

    Apparently the #Telus #babylon app records your patient consultations with the doctor on the other end There are questions about in which country that data is stored, what privacy & data laws apply & whether the over-broad terms of service takes away your ownership of that data.

  • kencrook Ken Crook (@kencrook) reported from Calgary, Alberta

    I’ve had this number call at least once a week for past 6 weeks or so. Never answer as I assumed it was @TELUS pushing their new fibre install to compete against #ShawCable

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    I’m not sure which is more painful, a wasp sting on the lip or trying to access @Telus customer support. Why did we let these guys become a monopoly? #yyc #smallbusiness #terribleservice

  • tgims16 Tamara Gimon (@tgims16) reported from Calgary, Alberta

    @TELUS @TELUSsupport I am very disappointed that after 6 weeks of trying to get home internet and multiple false promises that still there are no answers and no one can help. Cancelled... I guess now onto another provider.

  • DustinMorris13 ░D░M░ (@DustinMorris13) reported from Calgary, Alberta

    Dear @Rogers, please fix the texting issue to Telus phones. Thank you.

  • jonathanwhudson (Jon)ny Foozball (@jonathanwhudson) reported from Calgary, Alberta

    @sheldonjones83 @DanSportsFan34 I'm watching it through my Telus login right now.

  • jaonesix Jonathan Anderson (@jaonesix) reported from Calgary, Alberta

    Is there a worse customer experience than dealing with @TELUS and @TELUSsupport? Doubt it.

  • Making8 Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    @Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.

  • Ryanlambert11 Ryan Lambert (@Ryanlambert11) reported from Calgary, Alberta

    @aimeok @BlayTopher Two years with Telus and I’ve never had an issue! I’ll vouch for them!

  • coachkenking Ken King (@coachkenking) reported from Calgary, Alberta

    Want to start on the idea of switching from #Telus to #Shaw after some bad service, high costs and poor quality Internet/TV in spite of having a pretty pricey package. Pros and cons are appreciated!

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    Well I must admit, @TELUS has redeemed itself as my phone and internet provider. Could still offer easier access to customer service but all the other problems have finally been solved.

  • hangarcat Sebastian A. Salazar (@hangarcat) reported from Calgary, Alberta

    Hey @telus, maybe stop sending me emails about this piece of crap app, it’s not secure and it’s a slap in the face to our public healthcare. Everyone involved with it ought to be ashamed of this Mickey Mouse initiative #YYC #Calgary #alberta #abhealth #AHS #AbLeg #abpoli

  • CaitThompson2 Cait Thompson (@CaitThompson2) reported from Calgary, Alberta

    @TELUSsupport we don’t have any service in Bridgeland, #yyc. Our community chat group has confirmed it’s a community wide problem. #helpus @TELUS

  • MaxPincombe 🇨🇦”Magic” Max Pincombe🇨🇦 (@MaxPincombe) reported from Calgary, Alberta

    Well @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting

  • jaonesix Jonathan Anderson (@jaonesix) reported from Calgary, Alberta

    Anyone have @WWENetwork on @TELUS? I contacted @TELUSsupport nearly two weeks ago trying to figure out why WWE network’s streaming service doesn’t recognize my cable subscription. Telus had no explanation and said they would contact me with a solution (this has happened before)

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • donny_motz Donny26 (@donny_motz) reported

    @MobileSyrup Telus 5g is garbage in bc dropped calls missed calls can’t wait for contract to be done

  • JayManCanada JayMan (@JayManCanada) reported

    @CP24 Bull ****, in most places if they just turned off the towers peoples phones would have switched to Bell/Telus per roaming agreements. Rogers-EXT Network

  • TheWholeTruthXX Who? Me? 🌻 (@TheWholeTruthXX) reported

    @darrinhenshaw The piece has some clues: it was a cascading failure knocked their in-house network offline so they had to sneaker-net to their remote sites, they also lost VPN at the same time and only the fact they had some Bell and Telus SIM cards about let them talk to each other at all.

  • Willymorientes Williams Efe (@Willymorientes) reported

    @TELUS @TELUSsupport @telusmobility Again, I say cancel me off your network and stop sending me bills for what i am not using. You threatened collection, please do and wait for my reaction.

  • black21279 Ken black (@black21279) reported

    @VancouverSun Isn't that how we got into this problem. BcTel/ BcGas? Telus and Fortis can piss off ! Worst decision ever, slippery slope.

  • gordonmcdowell gordonmcdowell (@gordonmcdowell) reported

    @TELUSsupport think my Telus Fibre is down in SW Calgary. Can’t report as your website requires me to choose some physical damage I’ve spotted as part of the submission?

  • ATr0jan ATr0jan (@ATr0jan) reported

    @wheresvito **** telus is really dropping the ball here

  • TerrencePaul5 Terrence Paul (@TerrencePaul5) reported

    Roger's cell service suck, we have a new cell tower nearby, about a month now, my phone still hasn't worked. I don't care if it's a telus tower, get your **** together...roger

  • RealAnnaMarieR Anna-Marie (@RealAnnaMarieR) reported

    Anyone else having problems trying to load anything on Telus' website? Keep getting "502 bad gateway" messages 😕

  • AyumusenpaiiDK Ayumu-senpaii 🇵🇪 (DARK/NSFW) (@AyumusenpaiiDK) reported

    @missakind @JustinTrudeau Theres literally Bell, Telus and Freedom networks in Canada besides Rogers. There isn't a monopoly, other carriers just use one of the above networks since you know a network of cellphone towers isn't exactly cheap to make therefore leasing network usage is cheaper.