Telus outages and service status in Calgary, Alberta
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jun 8, 10:29 AM EDT.
- Internet (59%)
- Phone (26%)
- E-mail (9%)
- Total Blackout (3%)
- TV (3%)
The latest reports from users having issues in Calgary come from postal codes T2R , T3M , T2V , T3J , T2M , T1Y , T2X and T2A .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 22 hours ago |
|
Calgary
|
Phone | 5 days ago |
|
Calgary
|
Internet | 7 days ago |
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Calgary
|
Internet | 8 days ago |
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Calgary
|
Internet | 8 days ago |
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Calgary
|
Phone | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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░▒▓█ 𝓭𝓜 █▓▒░ 🇮🇱 (@DustinMorris13) reported from Calgary, Alberta@Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.
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Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta3 wks. Time @TELUS takes to contact me for customer service by their revised estimate. Moved business service with office move last yr. Was going to be a month before Telus could transfer accnt. Had 2 move to @ShawDirect. Then @telus tried to bill for months post disconnection.🤬
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REWORKS (@ReWorksYYC) reported from Calgary, AlbertaI’m not sure which is more painful, a wasp sting on the lip or trying to access @Telus customer support. Why did we let these guys become a monopoly? #yyc #smallbusiness #terribleservice
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cm (@Crackmacs) reported from Calgary, Alberta@Patrick_ORourke @carmelapharaoh @TELUS Telus owns koodo, so koodo will always be cheaper of the two. I just switched away from koodo. Horrible customer service setup
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🏳️⚧️ Aurora 🦭❄️ (@InukUnikorn) reported from Calgary, Alberta*sighs* Telus is experiencing an outage or something #yyc
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Jeff Callaway (@JeffCallaway) reported from Calgary, AlbertaPSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS
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richard (@richardwfrank8) reported from Calgary, Alberta@TELUS wondering how there is always a wait for over an hour to get customer service on the phone...always! This is crazy!
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Jwd7150 (@jwd7150) reported from Calgary, AlbertaHey telus yr wifi has dropped 6 × now at the dome that's horrible shaw is definitely better !!
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Michael Tighe (@miketighe) reported from Calgary, AlbertaI’ve had nothing but problems from Shaw Mobile. I wouldn’t reply on it to call 911 if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.
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Jwd7150 (@jwd7150) reported from Calgary, AlbertaMaybe the Scotiabank saddledome can get better wifi like shaw cuz let's face it telus wifi there sucks badly to many dead zones plus cuts out way to much I have 2 keep using my use data when I'm there & that shouldn't happen especially when I have a new cell !!!
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Harold Cundal III (@HaroldCundal) reported from Calgary, AlbertaYou know what's super cool? When @TELUS doesn't process your equipment return properly and you end up with a stain on your credit history years later for their blunder. And good luck getting any help from @TELUSsupport. Garbage.
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Ken King⚡️ (@justkenking) reported from Calgary, Alberta@TELUS I'm looking to leave my mobile provider after being with them since 2006. Not going to name any names, but about once a year they just fail me and the entire country completely. What can you offer me?
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Jason Stettner (@Skycaptin5) reported from Calgary, AlbertaI find that @TELUS internet has been incredibly unstable recently, with half speeds since covid started. Disconnects often too now.
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Admir (@CanadaP2P) reported from Calgary, Alberta@TSNRyanRishaug @TELUS The sad state of @TELUSsupport when public figures have to tweet out for help! I hope it worked for you, some of us are waiting 10d for service #TelusFail
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Adam J. Humphreys (@Making8) reported from Calgary, Alberta@Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.
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░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported from Calgary, Alberta@jeterfan28 @RogersHelps @TELUS Telus is offering 30gb for 10 bucks less than Rogers is offering me as a 14 year customer.
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(Jon)ny Foozball (@jonathanwhudson) reported from Calgary, Alberta@sheldonjones83 @DanSportsFan34 I'm watching it through my Telus login right now.
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Jwd7150 (@jwd7150) reported from Calgary, AlbertaSo telus is now got the home entertainment service on sale how long will this last till they jack up the price to where customers can't afford it like they have now 🤔?!!?
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Loren Stewart (@LorenStewart) reported from Calgary, Alberta@SidhuDP I've just had Telus and Rogers. Telus id have to run to the top of my parents house to get reception. I haven't had a problem with Rogers in 11 years.
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REWORKS (@ReWorksYYC) reported from Calgary, AlbertaWell I must admit, @TELUS has redeemed itself as my phone and internet provider. Could still offer easier access to customer service but all the other problems have finally been solved.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dtw🇨🇦 (@DerekWilliams82) reported@DailyHiveVan If Telus can take our water for a data centre then I don’t give a **** about washing my car or watering my plants/lawn. If the city and province is going to sell out our water and not give a **** then why should I.
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Alisa 🖤💛💕 (@Blackbird3311) reported@TELUSsupport @TELUS how long does a customer need to wait on line for the next available team member? I think an hour is way too long! Do better
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scurgeofBond131- the #lunc investor (@NBond131) reported@yegwave Now they just need to lower there rates for data and phone usage. Telus and rogers have a monopoly up here. Im paying almost 600 a month for a family of 5 to have phones with basic plans. Where you get the same down in the states for 200 or less. No competition up here.
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Tierneymisu (@the_ref14) reported@wongkarwasian $35 for 100gb canada-us-mexico with public mobile (Telus network) They exist and it's easier then ever to find a deal. People just like pissing money away
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🛡️ SPHERICAL SHIELD (@sphericalshield) reportedRogers could never get married because who would show up for the reception? Nobody. Exactly. That is why I am with @TELUS
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Brett Stone (@BStoneBrief) reported@CanadianPro2 @MarkJCarney You can even technically use black water by transfering heat to sewage lines which would also facilitate district heating probably even more than the steam tunnels will in the downtown Telus building. But then that fosters bad bacteria.
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Nav from the True North 🇨🇦 🇨🇦 🇨🇦 🇨🇦 (@navednoorani) reported@TELUS Either of the following need to happen for me to get the service I had before - -Find a cost inclusion for loyalty - Roll back to earlier digital boxes and change my wifi etc - Cancel my Services, I’ll go to elsewhere I’m done dealing with @TELUSsupport
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Patrick GK (@Zerquetch) reported@Martyupnorth 21 years I was with them. They would never call back on my "do you still want my business" calls and e-mails. Then tried to send me a bill for $29 after changing the service. Terrible service. Telus at least has better coverage in the ******, remote places I work for time to time
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Marqee (@Marquis86069666) reported@ryan_weal @UnkleHack69 I know, I built their networks for 30yrs. I was the head Tech. Publics another washed down VS. Telus pretending it's not a part of a monopoly. I built every technology that came along. 5G is here to control everything you own. I hate this sht now.
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Farman Khan (@theCK001) reported@TELUS Telus sucks for the last couple of months. No service but keep paying bills. To add insult to injury, the care team told: though data is not working, calls and texts are still working, so there is no issue.