Telus Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T3K, T3M, T2R, T2E, T3B, T1Y, T2A and T2N.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Phone | |
| Calgary |
Wi-fi | |
| Calgary |
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| Calgary |
TV | |
| Calgary |
Phone | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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David Khan
(@Dave_Khan) reported
from
Calgary, Alberta
@Crackmacs Shaw Mobile. On Shaw at home as well as Telus has weirdly not installed fibre in our block. We’ve moved around and reconfigured our Shaw Gateway Modem and pods so many times and there’s still problems with the TV and internet in places in our (not gigantic) house.
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cm
(@Crackmacs) reported
from
Calgary, Alberta
@Patrick_ORourke @carmelapharaoh @TELUS Telus owns koodo, so koodo will always be cheaper of the two. I just switched away from koodo. Horrible customer service setup
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Bernice Hill
(@DishntheKitchen) reported
from
Calgary, Alberta
@ken_noland @TELUS Oh damn. They haven't been there yet but I suppose they go into every yard hey?
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Bernice Hill
(@DishntheKitchen) reported
from
Calgary, Alberta
Not a super day. Shaun is stuck at the plant, technical difficulties & blizzard. Telus is still drilling ******** out of my head, I mean installing cable & not even Tragically Hip drowns out high pitched drilling. Been alone for a week & tired of doing **** all on weekends.
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Mike Lindsay
(@mlindsay65) reported
from
Calgary, Alberta
The @telus Optic TV app is horrible! Can’t stream on their “5G” for more than 30 seconds without it freezing. Brutal.
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Bernice Hill
(@DishntheKitchen) reported
from
Calgary, Alberta
Oh man. This is a GREAT DAY to have Telus doing the drilling for the pure fibre network. Ugh my head. 😖 It's like 20 leaf blowers combined and close enough music can't drown it out.
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@joeywants @TELUS Yup, I’m having the same problem.
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🏳️⚧️ Aurora 🦭❄️
(@InukUnikorn) reported
from
Calgary, Alberta
*sighs* Telus is experiencing an outage or something #yyc
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@BazingatheoryCA @joeywants @TELUS Thank you. I hope they fix soon. 😐
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Gord Bailey
(@gordbailey) reported
from
Calgary, Alberta
@TELUSsupport ...re: “SimSwap” security issue— to help combat crooks, does Telus have a “voiceprint” option to deter data hackers?
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Don
(@dondawgbarrett) reported
from
Calgary, Alberta
@TELUS 1:15 mins on hold. Incredibly horrible service.
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DGidrewicz
(@dgidziu) reported
from
Calgary, Alberta
@Lorian_H Telus is going to want to earn their money back for all this advertising. There must be a back door promise from @jkenney for a minimum profit. Otherwise they would never spend so, so much on expensive advertising.
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
Hey @TELUS, why is my internet connection suddenly so bad now? I have changed nothing. #internet #badconnection #yyc
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Loren Stewart
(@LorenStewart) reported
from
Calgary, Alberta
@SidhuDP I've just had Telus and Rogers. Telus id have to run to the top of my parents house to get reception. I haven't had a problem with Rogers in 11 years.
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Dr. MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
Hey @TELUS @Bell ... how bout you pull out your agreement with Huawei.. the one you lobbied the Harper government for and got. Take some accountability for this damn mess!
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Decker
(@DeckerT19) reported
from
Calgary, Alberta
If you have #cable - and you have not taken this journey yourself,I couldn’t recommend it more to help justify your monthly bill. Glad to be a #telus cable customer.
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Nikita Kalonji
(@NikitaKalonji) reported
from
Calgary, Alberta
All I had to do was start typing “Dad” and my service came back; what the heck @TELUSsupport @TELUS why couldn’t my phone receive or make calls or sms for the past 30min?!?!
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Megan Belenky
(@m_belenky) reported
from
Calgary, Alberta
@TELUS why don’t we have service?! Anyone else in #YYC experiencing the same thing??
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Dr. MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
@rdc7801 @JulieRohrYEG @YourAlberta Taking credit for their work.. much like he did with Telus Babylon.. he doesnt have anything to brag about so he takes others ideas and programs (see feds international airport protocols) as his own. Hes an idiot
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cm
(@Crackmacs) reported
from
Calgary, Alberta
@Patrick_ORourke @carmelapharaoh @TELUS I was of the same opinion...until i need tech support. And now im with virgin, with higher data, a lower bill, and actual people to talk to.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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openheartmachine
(@ohm_studios) reported
@PXAbstraction Also, do not use something like Telus as they are a re-seller of Bell. Telus and Bell blamed each other for a issue I was sorting out for a client.
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Jacob 🥅
(@paddle_down) reported
@CareyPriceless I see lots of "I'm switching away from Bell". Go ahead. Rogers is **** too. Most of the small companies like Virgin, PC, Lucky are all owned by Bell. Fido, chatr etc are all Rogers. Koodo is Telus. Telus often uses Bell towers which gives Bell money too. It won't matter.
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Niko
(@NikoTheBudgie) reported
@bobbyandlila Ive had zero issues with Rogers. Telus sucks. Shaw as cable is awesome. Dunno about phone/Freedom. Also...people never post good reviews. They will only post bad things. So its probably not all bad. Dunno if you have Koodo. But my mom uses it and says its awesome.
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Cory Woods
(@ChefCory780) reported
@snapthennap I'm a telus customer, so probably not? But maybe?
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dan brown
(@cedarproduct) reported
Sad to loose Team 1040AM sports radio Bell YOU Suck! I jumped to Telus mobility 3 lines in my support of The Morning Crew and Donnie and the Moj #BellLetsCut #TSN1040
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Tim Peterson
(@tim3048) reported
@UUyatt13 telus' solution is to let you set your phone to force anyone who calls you to do a captcha test
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Parallax Abstraction
(@PXAbstraction) reported
@ohm_studios I didn't even know you could get Telus Internet service in this part of the country.
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rahim jinah
(@rjinah) reported
@HockeyDaveT Would it help if we all stopped supporting Bell. I will transfer from bell to either Rogers/Telus
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openheartmachine
(@ohm_studios) reported
@PXAbstraction Nor was I. I spent a couple hours trying to figure it out and Telus and Bell both blamed each other for the client's connection issues. That was fun.
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Buzz Meeks
(@LaylandMeeks) reported
@TELUS Telus is the worst company. Expensive and TERRIBLE "customer service"!