Telus

Telus Outage Report in Calgary, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Calgary come from postal codes T2R, T3B, T3M, T3J, T2A, T1Y, T2W and T2J.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Calgary, Alberta 02/07/2026 19:25

February 07: Problems at Telus

Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • DustinMorris13 ░▒▓█ 𝓭𝓜 █▓▒░ 🇮🇱 (@DustinMorris13) reported from Calgary, Alberta

    @Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.

  • deidras66 Dee (@deidras66) reported from Calgary, Alberta

    @dinnerwithjulie @TELUS Customer service, the new oxymoron 😡

  • dinnerwithjulie Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    Renegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??

  • dinnerwithjulie Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    @ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…

  • miketighe Michael Tighe (@miketighe) reported from Calgary, Alberta

    I’ve had nothing but problems from Shaw Mobile. I wouldn’t rely on it to call 911 properly if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.

  • johangreg Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported from Calgary, Alberta

    The last two solved my problem for me (of course my cable bill is going up $6 😡) and the pricing is comparative to Telus so I might still switch. I’ll get a free TV after all.

  • WerdEmUp Werd 'EmUp. 💉💉💉✖️✌️ (@WerdEmUp) reported from Calgary, Alberta

    @cDenno I was on the bus in Inglewood, as soon as I crossed the river it dropped. I was like damn Telus you got no coverage in the hood?! Then it came and went a few times, no bars, 3g no bars etc.. then 4g and I could tweet again.

  • CofDead1 C of Dead (@CofDead1) reported from Calgary, Alberta

    @mattmcqueen Damn, @telus

  • WerdEmUp Werd 'EmUp. 💉✖️✌️ (@WerdEmUp) reported from Calgary, Alberta

    Was Telus just down for anyone? Had no service for like 20min there.

  • JeffCallaway Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta

    PSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS

  • jaimeturner Jaimé Turner 🇨🇦✊🏿🌈🌎 (@jaimeturner) reported from Calgary, Alberta

    @TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?

  • Frank76453011 Frank,the Bluesman (@Frank76453011) reported from Calgary, Alberta

    @tombielecki @AB_EmergAlert Thank God,I'm not a Telus customer....and I haven't been for approximately 15 years or so.....

  • miketighe Michael Tighe (@miketighe) reported from Calgary, Alberta

    I’ve had nothing but problems from Shaw Mobile. I wouldn’t reply on it to call 911 if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.

  • DustinMorris13 Đ₥ (@DustinMorris13) reported from Calgary, Alberta

    @MrD_AB I think the hospital uses Telus. They just finished upgrading recently. It's so bad!

  • EvanReadsNHL Evan Crawshaw (@EvanReadsNHL) reported from Calgary, Alberta

    As a CSEC Usher it's sad that we lose CEO Ken King and fellow Telus Club Concierge Desk Mr. Strickland to cancer just before the pandemic. Now our longtime #Flames Captain and community leader Mark Giordano is extracted from our team. It sucks. It really does.

  • BreakawaySR Gus Thorson ⚾️🏒🥅🏈 (@BreakawaySR) reported from Calgary, Alberta

    @debbieelicksen @DirtRoadQueen__ @PrimeVideoCA Watched it live on Paramount Network. Shaw/Telus On Demand?

  • lovejivansidhu Lovejivan Sidhu (@lovejivansidhu) reported from Calgary, Alberta

    Today was the third time @TELUS tried to install fiver internet at my house, and we were running into the same issue that they kept saying was fixed. The company that connected our house to the rest of the system didn't actually connect us. Its ONLY been 4 months... #yyc

  • NikitaKalonji Nikita Kalonji (@NikitaKalonji) reported from Calgary, Alberta

    Of course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming 😩😩😩 #LiveStreaming #FavouriteSonbet #teluscable

  • johangreg Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported from Calgary, Alberta

    Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.

  • DustinMorris13 Đ₥ (@DustinMorris13) reported from Calgary, Alberta

    @aggieloveseggs @MrD_AB It's telus at work, and it's never been great.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • m_lizzy Meaghan Elizabeth (@m_lizzy) reported

    Has anyone else in #Toronto been experiencing network issues - specifically data - with @TELUS @TELUSsupport today? Nothing works for me on 5G but everything works fine on wifi…

  • Baccichick Candice Shaw (@Baccichick) reported

    @SPhillipsAB @TELUS @telusmobility I'm with Virgin, haven't had any problems been with them for a few years now, I left Telus Mobility my phone payments were getting out of hand, I'm paying less for more

  • yegronin Lee Francis (@yegronin) reported

    @SPhillipsAB @TELUS @telusmobility Add another vote for Virgin mobile. Bell network but cheaper and with better customer service.

  • tftowner106 Rob Beck (he, him, his), Treaty 6 settler (@tftowner106) reported

    @SPhillipsAB @TELUS @telusmobility We've been with Telus for over 20 years and discovered that they have an Escalation Team (probably should rename it De-escalation). When we've run into issues with the frontline customer service staff we ask for the issue to be escalated. Can't hurt to try!

  • RycroftKA Kevin A Rycroft (@RycroftKA) reported

    @johnkuppers @JackieBee_16 less Telus more Sportsnet issue

  • Cherylmcl57 CherylMcLennan (@Cherylmcl57) reported

    @SPhillipsAB @TELUS @telusmobility I am w virgin, have not had issues w them, and I know virgin is bell. Been w them for eons. Customer service has always been great at rectifying any issues quickly, majority was my own doing as well.

  • William55412179 Williamduke (@William55412179) reported

    @TELUSsupport just received work support ever new to telus looking to move two phones don't think I ever well after this chat. horrible wanted to put more for my new phone , no such thing

  • LeafsGirl14 Paisley Cornell | She/her (@LeafsGirl14) reported

    @SPhillipsAB @TELUS @telusmobility I've been with Fido for over 15 years. Yes, I know they're a subsidiary of Roger's, but their costumer service is second to none

  • Ralor9 Ralor9🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇸 ♥️Freedom XY (@Ralor9) reported

    @sunlorrie Unfortunately, it's the consumer that will pay! @Bell and @Telus spent $$ they never should have. Their shareholders should be FURIOUS! No taxpayer bail-out EITHER! They knew this is where it was heading and invested regardless...

  • marklyseng Mark Lyseng (@marklyseng) reported from County of Camrose No. 22, Alberta

    @SPhillipsAB @TELUS @telusmobility Same issue with rural internet. Service has been lazy and insanely expensive.