Telus Outage Report in Calgary, Alberta
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Calgary come from postal codes T2R, T3J, T1Y, T3B, T2W, T2G, T3M and T2E.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (45%)
-
Phone (30%)
-
Wi-fi (9%)
-
TV (6%)
-
E-mail (5%)
-
Total Blackout (5%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
-
Bernice Hill
(@DishntheKitchen) reported
from
Calgary, Alberta
Oh man. This is a GREAT DAY to have Telus doing the drilling for the pure fibre network. Ugh my head. 😖 It's like 20 leaf blowers combined and close enough music can't drown it out.
-
Loren Stewart
(@LorenStewart) reported
from
Calgary, Alberta
@SidhuDP I've just had Telus and Rogers. Telus id have to run to the top of my parents house to get reception. I haven't had a problem with Rogers in 11 years.
-
DGidrewicz
(@dgidziu) reported
from
Calgary, Alberta
@Lorian_H Telus is going to want to earn their money back for all this advertising. There must be a back door promise from @jkenney for a minimum profit. Otherwise they would never spend so, so much on expensive advertising.
-
cm
(@Crackmacs) reported
from
Calgary, Alberta
@Patrick_ORourke @carmelapharaoh @TELUS I was of the same opinion...until i need tech support. And now im with virgin, with higher data, a lower bill, and actual people to talk to.
-
cm
(@Crackmacs) reported
from
Calgary, Alberta
@Patrick_ORourke @carmelapharaoh @TELUS Telus owns koodo, so koodo will always be cheaper of the two. I just switched away from koodo. Horrible customer service setup
-
Megan Belenky
(@m_belenky) reported
from
Calgary, Alberta
@TELUS why don’t we have service?! Anyone else in #YYC experiencing the same thing??
-
David Khan
(@Dave_Khan) reported
from
Calgary, Alberta
@Crackmacs Shaw Mobile. On Shaw at home as well as Telus has weirdly not installed fibre in our block. We’ve moved around and reconfigured our Shaw Gateway Modem and pods so many times and there’s still problems with the TV and internet in places in our (not gigantic) house.
-
REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
Hey @TELUS, why is my internet connection suddenly so bad now? I have changed nothing. #internet #badconnection #yyc
-
Dr. MichelleTypoQueen
(@MichelletypoQ) reported
from
Calgary, Alberta
@rdc7801 @JulieRohrYEG @YourAlberta Taking credit for their work.. much like he did with Telus Babylon.. he doesnt have anything to brag about so he takes others ideas and programs (see feds international airport protocols) as his own. Hes an idiot
-
Nikita Kalonji
(@NikitaKalonji) reported
from
Calgary, Alberta
All I had to do was start typing “Dad” and my service came back; what the heck @TELUSsupport @TELUS why couldn’t my phone receive or make calls or sms for the past 30min?!?!
-
Decker
(@DeckerT19) reported
from
Calgary, Alberta
If you have #cable - and you have not taken this journey yourself,I couldn’t recommend it more to help justify your monthly bill. Glad to be a #telus cable customer.
-
ole ole ole
(@Chrisburby1) reported
from
Calgary, Alberta
Everyone should do a credit check on themselves once a year just found out that #telus has something against me for a place I’ve never even heard of... maybe thats why I didn’t qualify for 0% interest when I bought my car
-
REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@joeywants @TELUS Yup, I’m having the same problem.
-
Mike Lindsay
(@mlindsay65) reported
from
Calgary, Alberta
The @telus Optic TV app is horrible! Can’t stream on their “5G” for more than 30 seconds without it freezing. Brutal.
-
Gord Bailey
(@gordbailey) reported
from
Calgary, Alberta
@TELUSsupport ...re: “SimSwap” security issue— to help combat crooks, does Telus have a “voiceprint” option to deter data hackers?
-
🏳️⚧️ Aurora 🦭❄️
(@InukUnikorn) reported
from
Calgary, Alberta
*sighs* Telus is experiencing an outage or something #yyc
-
REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@BazingatheoryCA @joeywants @TELUS Thank you. I hope they fix soon. 😐
-
The Sudsy Scoundrel🍻
(@badmonkey68) reported
from
Calgary, Alberta
@MobileSyrup Wow. Just got an update from Telus Support that the Pixel 5 I ordered from them Nov 18 is 6 to 8 weeks out. One tech told me covid issues at the plant. Have y'all heard anything?
-
Roger Baker
(@RogerJBaker) reported
from
Calgary, Alberta
@fakeezzie I tried tethering but couldn’t get it to work. We have a box that allows for fail over service. I may need to get Telus in as a back up. I’m waiting for @SWCalgaryGuy to pull strings and get fibre to my house.
-
M.G. Duggan Tweeting Trucker🇨🇦
(@ve6dpa) reported
from
Calgary, Alberta
@SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Scots Canuck 🇨🇦🏴🏳️🌈
(@CanuckScots) reported
@TELUSsupport I see...now Telus doesn’t respond to customer enquires either? Wasted 2 hours waiting for tech to come. No show, no call. On hold for 30 mins so far. This is the 2nd tweet.
-
Dino Pupulin
(@DPupulin) reported
@TELUSsupport Help, My account # is 1177478 and i have been on hold for 45 minutes. My adt/telus account is renewing and i cant get a hold of anyone.
-
Michael Welsh
(@MichaeleWelsh) reported
@dalevancouver @TELUS With these telecom companies my advice is to stay with the devil you know, get them to fix it. I spend a lot of time calling TELUS about their charges I usually get some results speaking to some guy in the Philippines. Here’s hoping you can generate the tech support you deserve.
-
Jake
(@failb8) reported
@SnappingNeuron … network and possibility even incorporating Shaw’s current pricing model, leading to Bell + Telus doing something similar (this already occurred when Freedom started doing their “Big Gig” deals…. Compared to them going under in debt, and having nothing come out of it.
-
jaxsaid 🐌
(@jaxsaid) reported
@dalevancouver @TELUS Same issue with shaw when we want to watch TV. Netflix only loads 24%. Gotta reboot.
-
vicki 🏳️🌈
(@vickilaszlo) reported
Hi @Shawhelp. The Internet went out again in the middle of a meeting. It would be great if you could fix these outages. Or maybe @RogersHelps can toss some resources our way to help. One more outage away from switching to @TELUS
-
Alan
(@classickxD) reported
@TELUS Telus will likely raise the price of the plan within a couple of months while the customer is under contract
-
Eduardo Lima
(@EdHDias) reported
@18kaler @TELUS But til that happens Freedom has better deals than any other provider. I got a great deal and some friends too. The service is alright, I don’t see a big difference to be honest
-
TheDemonicGamer
(@D3MONICLeaks) reported
@DemonsAndKnives @TELUS It's one of apples stupid naming things
-
Grant Crawford
(@crawford_grant) reported
@rodmickleburgh @VancouverSun They’re not alone. Telus is awful and most government offices you can leave a message and no one will call you back.