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Telus outages and service status in Calgary, Alberta

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Calgary, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Sep 13, 1:35 AM EDT.
  • 64% Internet (64%)
  • 21% Wi-fi (21%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)

The latest reports from users having issues in Calgary come from postal codes T3M , T3J , T2A , T2N , T2Y , T1Y , T2R and T3H .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

CityProblem TypeReport Time
Calgary Internet 2 days ago
Calgary Internet 4 days ago
Calgary Wi-fi 6 days ago
Calgary Total Blackout 7 days ago
Calgary Internet 7 days ago
Calgary Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • lovejivansidhu
    Lovejivan Sidhu (@lovejivansidhu) reported from Calgary, Alberta

    Today was the third time @TELUS tried to install fiver internet at my house, and we were running into the same issue that they kept saying was fixed. The company that connected our house to the rest of the system didn't actually connect us. Its ONLY been 4 months... #yyc

  • jeterfan28
    cara (@jeterfan28) reported from Calgary, Alberta

    Just want to say huge thanks to our @TELUS repair guy Mitchell. He came short notice to my house to fix our internet, tv, phone and booster. If anyone needs a good, friendly repair guy I’ll share his business card

  • Lisa_Beauchamp
    Lisa Beauchamp (@Lisa_Beauchamp) reported from Calgary, Alberta

    @TELUSsupport @TELUS Your tech support or lack thereof is horrendous! I cannot get through! No internet connection for over 24 hours!

  • jwd7150
    Jwd7150 (@jwd7150) reported from Calgary, Alberta

    Hey telus yr wifi has dropped 6 × now at the dome that's horrible shaw is definitely better !!

  • jwd7150
    Jwd7150 (@jwd7150) reported from Calgary, Alberta

    Hey telus yr wifi sucks here at the Scotiabank saddledome it keep dropping!!

  • DustinMorris13
    dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    @menard_ray @TELUS On my phone it shows the speed of wlthe network I'm connected to.

  • ReWorksYYC
    REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    Hey @TELUS, why is my internet connection suddenly so bad now? I have changed nothing. #internet #badconnection #yyc

  • richardwfrank8
    richard (@richardwfrank8) reported from Calgary, Alberta

    @TELUS wondering how there is always a wait for over an hour to get customer service on the phone...always! This is crazy!

  • CalgaryBluesky
    🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹ (@CalgaryBluesky) reported from Calgary, Alberta

    @0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.

  • MaxPincombe
    🇨🇦”Magic” Max Pincombe🇨🇦 (@MaxPincombe) reported from Calgary, Alberta

    Well @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting

  • johangreg
    Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported from Calgary, Alberta

    The last two solved my problem for me (of course my cable bill is going up $6 😡) and the pricing is comparative to Telus so I might still switch. I’ll get a free TV after all.

  • Stamps4Life
    Chris Rudd (@Stamps4Life) reported from Calgary, Alberta

    So Rogers has a major outage today and I'm also seeing people complaining about telus having issues. If Star Wars has taught us anything....communication being blocked can only mean one thing....INVASION!!! #rogersoutage #StarWars

  • DustinMorris13
    dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    @Cass403 @SWCalgaryGuy @TELUS Agreed!! I even still have the box because they didn't ship a return address label and they said no problem we'll use it.

  • JasonPYYC
    Jason P. (@JasonPYYC) reported from Calgary, Alberta

    @wmpdll @Melkorka12 They don’t care about retention really. New customer acquisition is more important for some reason. Long time telus. Have 6 boxes and at time was only one doing wireless. They had a deal and I was on month to month and they wouldn’t give it to me even if I did a contract.

  • kimeaster
    Kim Easterbrook (@kimeaster) reported from Calgary, Alberta

    Anyone else having issues with @Telus ?? Every play in football it freezes Pissing us off

  • Frank76453011
    Frank,the Bluesman (@Frank76453011) reported from Calgary, Alberta

    @tombielecki @AB_EmergAlert Thank God,I'm not a Telus customer....and I haven't been for approximately 15 years or so.....

  • Crackmacs
    cm (@Crackmacs) reported from Calgary, Alberta

    @Patrick_ORourke @carmelapharaoh @TELUS Telus owns koodo, so koodo will always be cheaper of the two. I just switched away from koodo. Horrible customer service setup

  • DishntheKitchen
    Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    Not a super day. Shaun is stuck at the plant, technical difficulties & blizzard. Telus is still drilling ******** out of my head, I mean installing cable & not even Tragically Hip drowns out high pitched drilling. Been alone for a week & tired of doing **** all on weekends.

  • ReWorksYYC
    REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @BazingatheoryCA @joeywants @TELUS Thank you. I hope they fix soon. 😐

  • Making8
    Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    If @Telus offers Telus Tv Plus with your internet know that it doesn’t work with Apple Airplay without serious issues that they are aware of. They offered free HBO and Crave. However their interface is so bad it’s not worth it.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • minnysan
    Diversity Workshop, CCIP™ 🔨 (@minnysan) reported

    Today an @EPCOR garbage truck took out my phone landline in the back alley. I've witnessed them striking the overhead cables before, but today they broke one. Went through a rigamarole explaining to @telus to send a technician tomorrow. I loath both of these companies, BTW.🤬

  • rebo0ot
    Re Boot (@rebo0ot) reported

    @TELUS @reikokoyama79 I propose a new federal law. When phoning a customer service department, if you don’t get a live human answering within 5 minutes, a $50.00 will be given to the customer. And for each subsequent 5 minute wait, another $50.00. Maximum payout to customer $1000.00.

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @big_fan2019 Are you connected to your home Wi-Fi when looking? If you're currently off your home Wi-Fi (on mobile data or another network), those live channels automatically hide in the app lineup. Due to content provider broadcast restrictions, live NFL Sunday Ticket channels (1501-1516) on the TELUS TV+ app are strictly locked to your TELUS Home Internet connection.

  • KintaCollective
    Hugo Pinheiro (@KintaCollective) reported

    @PsyopAnime Nah....just finally waking up and realizing that it has potential ( still lots to fix though like all the existing company monopolies ie: Bell , Rogers, telus etc )

  • saurfey
    czar (@saurfey) reported

    @TELUSsupport @TELUS When I saw my current plan on your website, it was advertised as $45 for 5G+ Select 175 Canada-US-Mexico (up to 2Gbps), but when I signed up and ported my number from Public Mobile, I would get billed $55 instead. Why is that the case? Help please.

  • vonpantsuit
    Felonia VonPantsuit (@vonpantsuit) reported

    @VanRothnRoll @BrettBitches Life's gonna get tough when I ditch my email and my bank/facebook/x/telus can no longer 'send a code to my email' to complete my login, or send me my bill. I have fking passwords for a REASON!

  • teendontmiss
    Ghost In The Payroll (@teendontmiss) reported

    Use the adspower antidetect browser to help you navigate these sites effectively Handshake Al ($30-$125/hr) Alignerr ($25 - $100/hr) Mindrift ($15 - $60/hr) Outlier / Scale AI ($15 -$50/hr) DataAnnotation tech ($20-$40/hr) Telus International ($14-$20/hr) OneForma ($12-$22/hr

  • bfrankdc
    🎶Everything Is Broken🎵 (@bfrankdc) reported

    Who else got sucked in to get the Telus TV Mini? My experience has been horrible. Technology should be better but this has seriously digressed #Telus

  • perfectrose2011
    Wendy 🇨🇦 (@perfectrose2011) reported

    @TELUSsupport Investigate the many who make spam calls to your customers. Also with your sentence, did you not understand my comments. Not asking for any help but complaining about spam calls by those saying they're from Telus.

  • HarlowJourney
    Harlow Journey (@HarlowJourney) reported

    @TELUS My sister is going to be calling on monday. We'll see how she is treated. I will report back. However, what treatment do you think would reverse what happened? I prefer Telus to Rogers, but I think I might switch over this. Nobody wants a bigoted service provider.