Telus Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T2R, T3J, T1Y, T3H, T3M, T2T, T2N and T3K.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Jeff Callaway
(@JeffCallaway) reported
from
Calgary, Alberta
PSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS
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░▒▓█ 𝓭𝓜 █▓▒░ 🇮🇱
(@DustinMorris13) reported
from
Calgary, Alberta
@Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.
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Đ₥
(@DustinMorris13) reported
from
Calgary, Alberta
@MrD_AB I think the hospital uses Telus. They just finished upgrading recently. It's so bad!
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Rich Hesketh
(@RichHesketh) reported
from
Calgary, Alberta
Is it acceptable @TELUS @TELUSsupport for us to be waiting over 72 hours for our internet to be reconnected? Seems to me that it’s not. We’ve spoken to no less the a dozen agents who claim 2-24 hours to flip that switch. Has anyone else had such bad service?
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Lovejivan Sidhu
(@lovejivansidhu) reported
from
Calgary, Alberta
Today was the third time @TELUS tried to install fiver internet at my house, and we were running into the same issue that they kept saying was fixed. The company that connected our house to the rest of the system didn't actually connect us. Its ONLY been 4 months... #yyc
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@menard_ray @TELUS On my phone it shows the speed of wlthe network I'm connected to.
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Werd 'EmUp. 💉💉💉✖️✌️
(@WerdEmUp) reported
from
Calgary, Alberta
@cDenno I was on the bus in Inglewood, as soon as I crossed the river it dropped. I was like damn Telus you got no coverage in the hood?! Then it came and went a few times, no bars, 3g no bars etc.. then 4g and I could tweet again.
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Werd 'EmUp. 💉✖️✌️
(@WerdEmUp) reported
from
Calgary, Alberta
Was Telus just down for anyone? Had no service for like 20min there.
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C of Dead
(@CofDead1) reported
from
Calgary, Alberta
@mattmcqueen Damn, @telus
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾
(@johangreg) reported
from
Calgary, Alberta
The last two solved my problem for me (of course my cable bill is going up $6 😡) and the pricing is comparative to Telus so I might still switch. I’ll get a free TV after all.
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Evan Crawshaw
(@EvanReadsNHL) reported
from
Calgary, Alberta
As a CSEC Usher it's sad that we lose CEO Ken King and fellow Telus Club Concierge Desk Mr. Strickland to cancer just before the pandemic. Now our longtime #Flames Captain and community leader Mark Giordano is extracted from our team. It sucks. It really does.
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Jelli
(@jelliclecatsttv) reported
from
Calgary, Alberta
So My Internets Going To Be Shut Down Soon… When I Signed Up At @TELUS I triple Checked That It Would Come Out Of The Same Account As My Phone Bill He Said Yes Well Guess Who Has A Surprise $300+ Bill. 😤🤬 #TelusProblems
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Nikita Kalonji
(@NikitaKalonji) reported
from
Calgary, Alberta
Of course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming 😩😩😩 #LiveStreaming #FavouriteSonbet #teluscable
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Đ₥
(@DustinMorris13) reported
from
Calgary, Alberta
@aggieloveseggs @MrD_AB It's telus at work, and it's never been great.
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Gus Thorson ⚾️🏒🥅🏈
(@BreakawaySR) reported
from
Calgary, Alberta
@debbieelicksen @DirtRoadQueen__ @PrimeVideoCA Watched it live on Paramount Network. Shaw/Telus On Demand?
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
Booked my internet (thanks @SWCalgaryGuy) and had the best customer service with @TELUS as usual.
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Jon Martin
(@JonMartinCalgar) reported
from
Calgary, Alberta
@SingularZeez Telus: The future is outsourced. Their old slogan was The future is friendly. I modified it years ago. It was the first place I was laid off from. They say you never forget your first.
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dustin spicy noods morris
(@DustinMorris13) reported
from
Calgary, Alberta
@Cass403 @SWCalgaryGuy @TELUS Agreed!! I even still have the box because they didn't ship a return address label and they said no problem we'll use it.
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Ryan Sauvé 🇨🇦 🚀💉💉💉
(@RyanSauve) reported
from
Calgary, Alberta
Please consider updating your system so that service at the previous location is only disabled once service at the new location has been enabled. Not sure why something so simple hasn't been enacted by Telus. I mean, you're a tech company. Be better.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Tania Kaushal
(@TaniaKaushal58) reported
@TELUS @TELUSsupport @TELUSBusiness Do you have any knowledgeable manager who knows what they’re doing?I have been tossed around for months with no resolution to the initial issue at hand.Your manager transfers me to a department which transfers me back.Are you still in business?
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Greeceball
(@greecebaII) reported
@MikmaqCanadian I said Telus and Shaw idiot. Your ‘research’ skills are hilarious. You google ‘media ownership in Canada’ and you think you struck gold because you found an image from 2014 that focuses on wireless and ISP. Im really sorry facts hurt your feelings so badly.
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Ashley Ryan
(@ashleyellenryan) reported
Anyone having reception/service issues with @TELUS ? I rarely have more than 1 bar of service no matter where I am, rarely able to make a phone call, to the point it’s getting concerning as I’m usually without service at all when I look at my phone @TELUSsupport online was 0 help
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Sam'ika
(@GoddesSammi) reported
Finally got around to going in to telus to figure out what ******** was up with my phone bill. Now paying $20 less for 18gb more data / month, lol
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StonerDadYYC
(@StonerDadYYC) reported
@BeanBoBean I've worked in 2 unionized environments. 1st one was Telus. That was toxic AF, relationship (at the time, not sure about now) was broken and how mgmt treated employees was brutal. My current one is a lot less confrontational and has been good to us. You're right: good AND bad.
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Scott Creasie
(@ScottBeazley) reported
@TELUSsupport 15 + year customer. Will ever again sign another contract with telus once this one is up. I continue to receive horrible customer service with no willingness to help.
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Peter Nowak
(@peternowak) reported
A Rogers outage paralyzes the country, Bell fires people for going grey and censors the news, Telus is privatizing health care... what a time to be alive.
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Hussain Chitalwala
(@hussain1048576) reported
@TELUS @TELUSsupport What’s the point of a chat box that jumps up in number multiple times after counting down to 1?
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sailesh naidu
(@naidu_sailesh) reported
I will be cancelling your service soon and Move with other providers who are helpful like @TELUS. With your worst customer support and your hunger to just take money from customers even during financial crisis is loosing you a customer and I willnever recommend rogers to anyone
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Ryan Medd
(@RWMedd) reported
Hey @TELUS / @TELUSsupport You’re pretty awesome about giving a heads up for planned service disruptions…too bad the same can’t be said for advising about unplanned service disruptions when they happen.