Telus

Telus Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T1Y, T2R, T3M, T3G, T3B, T2A, T2N and T3H.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Calgary, Alberta 01/13/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

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City Problem Type Report Time
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Internet
CanadaCalgary Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    The #TELUS network seems to be having issues in Calgary, for data.

  • CVMINC Allan Herman (@CVMINC) reported from Calgary, Alberta

    Telus made a major blunder. They should write it off, retrain or fire incompetent staff and leave they guy alone. He had prepay in place, not his problem.

  • kvlovely19 Sleepless in YYC🇨🇦🇬🇧🇸🇦🇺🇸 (@kvlovely19) reported from Calgary, Alberta

    So customers of Telus Mobility, widespread outage of contacting 911

  • MookNicole Nicole Mook (@MookNicole) reported from Calgary, Alberta

    @TELUS @TELUSsupport My home phone completely stops working. Customer service says I have to wait 3-5 business days!!!! How about NO WAY! #shittyservice #nomoretelus

  • sauravarora Srv (@sauravarora) reported from Calgary, Alberta

    @TELUSsupport Quick Question: How can I sign up for Telus email address. I'm a existing Telus customer.

  • SWCalgaryGuy Brian (@SWCalgaryGuy) reported from Calgary, Alberta

    @CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus

  • MichelletypoQ MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    @UncleRee1 Yes.. My bad.. it's just a pay per use on Shaw and Telus as well. Feel like Netflix might be upping their game soon with more competition closing in.. Apple is coming up with some good series at well.

  • OttoMatzeg Derek Otto Matzeg (@OttoMatzeg) reported from Calgary, Alberta

    Both Red Deer and Airdrie Telus mobility is down #Alberta

  • SoulfulHarmony N. (@SoulfulHarmony) reported from Calgary, Alberta

    Oh it can back for 2 secs it appears it is down everywhere in Alberta! But no mention of this outtage on @TELUS website or call centre!

  • destinyscurse garycheung (@destinyscurse) reported from Calgary, Alberta

    How does Telus not have a phone support number or their business connect!!! #telus #fail

  • DaveOlecko Dave Olecko (@DaveOlecko) reported from Calgary, Alberta

    Its Bell! What would expect! Dropped them years ago Sat TV & Customer Service sucks #telus #rogers pay attention - streaming is coming ... and it’s going to change the landscape #californiatech

  • bee101_01 Mel Morrison (@bee101_01) reported from Calgary, Alberta

    @telus #allconnected Sec 226, Row 4, Seat 8 “Dude I’m sorry I called you stupid, that’s ok! I’m sorry I farted in your helmet! BURNNN!!!! Hahaha”

  • trentjohnsen Trent Johnsen (@trentjohnsen) reported from Calgary, Alberta

    @DruhFarrell yes, all Canadians paying exorbitantly high monthly charges for mobile phone services, Internet access & TV to oligopoly provider @TELUS are so proud to have done our part in getting this monument to price-fixing & abusive customer service built. #yyc @CRTCHearings

  • millieah Millie Hartviksen (@millieah) reported from Calgary, Alberta

    @TELUS is horrible. Our internet is down as is our Satellite TV. I keep calling and no one fixes them!!!!

  • VanHeathen Heath McCoy (@VanHeathen) reported from Calgary, Alberta

    Hey @Telus. We’ve been in our new home since just before XMas and still can’t get our Internet, wifi, TV service sorted (so it actually works). Trying this as repeated service calls have resolved nothing. I suppose complaining on social media is a last ditch effort.

  • EbyJames James (@EbyJames) reported from Calgary, Alberta

    My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service

  • HmGinYYC Hugh (@HmGinYYC) reported from Calgary, Alberta

    @JessicaDaleWalk @CountFloyd2020 No to this. My healthcare records shall NOT be accessed by ANYONE without my signature or actual consent. That includes Telus, Babylon, the #UCPcorruption that spawned this horrible idea and any "third party". #ableg #abpoli #abhealth #ABdocs4patients

  • Ray_ann94 ريان ✨🇸🇩 (@Ray_ann94) reported from Calgary, Alberta

    Home wifi is soooooo slow today+. TELUS fix this! there’s 6 ppl home at all times now! 🥺😭

  • MichelletypoQ MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    @ThatKevinWoron @JoshuaKnaak @ryanjespersen Let's talk about Telus as an example.. they owned majority share when they merged with BC tel... they opted for Vanvouver as HQ under a very similar government. Never say never, ever.

  • JMaccle Jason MacDonald (@JMaccle) reported from Calgary, Alberta

    God, @ShawInfo you really are the worst. Can’t wait until I can switch back to @TELUS. Had a technician basically lie and cancel an appointment on us. Brutal.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • shreyasvs Shreyas VS (@shreyasvs) reported

    @TELUSsupport hey Telus support, I had phoned in for suspension of my home services on 27th Feb, I still haven’t received any confirmation regarding that. Unable to contact live agent through chat. Please update.@TELUS

  • annallea_ Anna Robinson (@annallea_) reported

    Definitely not impressed with how Telus conducts their customer service. Right now I’d 10/10 never recommend their Bring it Back program wtf. 😐 @TELUSsupport

  • ShansAshley Mina Lioness stan account (@ShansAshley) reported

    Can we all collectively bully @TELUS. Worst company in Canada by far.

  • RustyKnuckler Rustyknuckler (@RustyKnuckler) reported

    Anyone else having issue watching @onesoccer on @TELUS ??

  • BShane555 Shane (@BShane555) reported

    @Teri4112 @WatsonWork1 @ScharleyTina Maybe Dix or someone he knows owns shares in Telus… Telus holds so much data on people with all the services they have, how much of that data do they sell w/o customer knowledge? Telus health is clear they de-identify health data for business opportunities.

  • storied_selves Sonja Boon (@storied_selves) reported

    @jnp709 Telus internet is fine but phones are a mess at the moment. Went down last night sometime.

  • Vl_deadline Vl_deadline (@Vl_deadline) reported

    @TELUS @FriendlyFuture @redcrosscanada Your a **** *** company who doesn’t give a **** all your workers are retarded your internet is **** I’m supposed to have 170mb download and 150 upload speed and I don’t get either

  • samanth35493707 samantha (@samanth35493707) reported

    @jdeddison They run off the Telus network. From my research Telus and Bell also use the same towers.

  • ray_vautier Ray Vautier (@ray_vautier) reported

    Not a good day to be a Telus or Koodo customer

  • rtcno1 Kaul (@rtcno1) reported

    @TELUSsupport Hey Telus , your service sucks. Can’t go online to check my bill . It’s asking enter your address. My address not in your list . What I do ?