Telus outages and service status in Calgary, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 5 outage signals in the last 24 hours around Calgary, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 30, 9:42 AM EDT.
- Internet (56%)
- Wi-fi (24%)
- Phone (16%)
- TV (4%)
The latest reports from users having issues in Calgary come from postal codes T3J , T3H , T2A , T2J , T3K , T2R , T2E and T3A .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Telus
Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 1 hour ago |
|
Calgary
|
Internet | 1 hour ago |
|
Calgary
|
Wi-fi | 2 hours ago |
|
Calgary
|
Internet | 3 hours ago |
|
Calgary
|
Phone | 12 hours ago |
|
Calgary
|
Phone | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported from Calgary, Alberta@jeterfan28 @RogersHelps Definitely hit up @TELUS for options. They might be able to do something to help get out of Rogers
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Kyle (@cowtownkyle) reported from Calgary, Alberta@Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.
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Adam J. Humphreys (@Making8) reported from Calgary, AlbertaIf @Telus offers Telus Tv Plus with your internet know that it doesn’t work with Apple Airplay without serious issues that they are aware of. They offered free HBO and Crave. However their interface is so bad it’s not worth it.
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Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta@rdc7801 @JulieRohrYEG @YourAlberta Taking credit for their work.. much like he did with Telus Babylon.. he doesnt have anything to brag about so he takes others ideas and programs (see feds international airport protocols) as his own. Hes an idiot
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Dee (@deidras66) reported from Calgary, Alberta@dinnerwithjulie @TELUS Customer service, the new oxymoron 😡
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Spukx3369 (@spooky3369) reported from Calgary, AlbertaLooks like #Telus customer service has gotten bad. Requested a call back, took more than 1hr for the call and was waiting 8mins with the background music. Got tired of waiting for the actual person to talk to me
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Werd 'EmUp. 💉💉💉✖️✌️ (@WerdEmUp) reported from Calgary, Alberta@cDenno I was on the bus in Inglewood, as soon as I crossed the river it dropped. I was like damn Telus you got no coverage in the hood?! Then it came and went a few times, no bars, 3g no bars etc.. then 4g and I could tweet again.
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Evan Crawshaw (@EvanReadsNHL) reported from Calgary, AlbertaAs a CSEC Usher it's sad that we lose CEO Ken King and fellow Telus Club Concierge Desk Mr. Strickland to cancer just before the pandemic. Now our longtime #Flames Captain and community leader Mark Giordano is extracted from our team. It sucks. It really does.
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Adam J. Humphreys (@Making8) reported from Calgary, Alberta@JayBeeGooner @TELUS Yep, 100 down difference max which is pathetic. @Bell says they won’t charge a premium until March 31st. If it’s not GBps it’s not really true 5G.
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Ken King⚡️ (@justkenking) reported from Calgary, Alberta@TELUS I'm looking to leave my mobile provider after being with them since 2006. Not going to name any names, but about once a year they just fail me and the entire country completely. What can you offer me?
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David Khan (@Dave_Khan) reported from Calgary, Alberta@Crackmacs Shaw Mobile. On Shaw at home as well as Telus has weirdly not installed fibre in our block. We’ve moved around and reconfigured our Shaw Gateway Modem and pods so many times and there’s still problems with the TV and internet in places in our (not gigantic) house.
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cara (@jeterfan28) reported from Calgary, AlbertaJust want to say huge thanks to our @TELUS repair guy Mitchell. He came short notice to my house to fix our internet, tv, phone and booster. If anyone needs a good, friendly repair guy I’ll share his business card
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antiOlympicsguy 🎮🇨🇦🇺🇦 (@JamesTCanadian) reported from Calgary, Alberta@Karone81 @CalgaryDrew Telus & koodoo are down. @downdetectorca
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dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta@menard_ray @TELUS My phone. When I pull down on the WiFi I'm using its a live output of the speed.
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REWORKS (@ReWorksYYC) reported from Calgary, Alberta@joeywants @TELUS Yup, I’m having the same problem.
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JB (@moustachiojb) reported from Calgary, Alberta@TELUSsupport I normally deal with loyalty dept. been with Telus for a solid 20 years. Looking to end my optik TV service, but retain PureFibreX 2.5 GB internet service. not sure who to contact. Please let me know. Also have mobility. only thing to terminate is optik
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Jwd7150 (@jwd7150) reported from Calgary, AlbertaMaybe the Scotiabank saddledome can get better wifi like shaw cuz let's face it telus wifi there sucks badly to many dead zones plus cuts out way to much I have 2 keep using my use data when I'm there & that shouldn't happen especially when I have a new cell !!!
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Werd 'EmUp. 💉✖️✌️ (@WerdEmUp) reported from Calgary, AlbertaWas Telus just down for anyone? Had no service for like 20min there.
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Adam J. Humphreys (@Making8) reported from Calgary, AlbertaAwesome service @TELUSBusiness 👎On the phone with a rep looking into a payment and an auto prompt kicks in saying “the department you are calling is now closed thank you for calling Telus.”
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Tracey Forbes (@Tracey_YYC) reported from Calgary, Alberta@CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Chad (@ChadR991) reported@ProvoGal01 @TELUS @TELUSsupport I hang up as soon as I hear an Indian on the phone. Can’t trust Indians. Too many scammers. They are the most dishonest people I’ve ever known.
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Nunya Biznez (@Junojive) reported@ProvoGal01 @TELUS @TELUSsupport I cancelled all telus ****. Starlink is the way
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Westview Legend 🇨🇦 (@flyin_oryan) reported from Edmonton, Alberta@JackieBee_16 @Sportsnet @TELUS Are you using telus boxes on each TV? Or just the telus app? Initially they told me I just needed the app, and it was horrible. Had to get boxes for all my tvs.
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Unapologetically Apologetic (@CascadiaDream) reported@TELUS He’s not joking, this would never, ever be forgotten Imagine the marketing and digital opportunities this presents?
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Hungry (@Hungryj0fb) reported@ProvoGal01 @TELUS @TELUSsupport Telus doesn’t give one ****.
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Smash (@Smash2008) reported@ProvoGal01 @TELUS @TELUSsupport Haha. Why does any call service do this...
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Samantha 888 Alberta, Canada (@SamfromCanada8) reported@ryangerritsen Telus is awful
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S Chowdhury (@simplychowdhury) reported from Mississauga, Ontario@ProvoGal01 @TELUS @TELUSsupport Because we have allowed lowest common denominator to be the level for Customer Service because as Canadians we are not demanding more and because #1 reason it's a monopoly & consumers we have zero power. You can thanks CRTC while you are at it.
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Dreadnaught (@Dreadnaugh75872) reported@ProvoGal01 @TELUS @TELUSsupport Switch out... Hey, I've got my phone bill down to $40/mo (no contract) at a company who answers the calls in Canada.
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x-DD (@Dee_Skwared) reported@telusupport Once again the frustration with Telus continues…got a new digital box and couldn’t connect it because it wasn’t registered! Why wouldn’t Telus register the new box before it gets to me??? There goes 3 wasted hours I will never get back!