Telus outages and service status in Calgary, Alberta
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 8, 8:34 AM EDT.
- Internet (61%)
- Phone (17%)
- Wi-fi (15%)
- TV (5%)
- E-mail (3%)
The latest reports from users having issues in Calgary come from postal codes T2R , T3K , T3J , T3M , T1Y , T2Y , T3B and T2K .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Wi-fi | 20 hours ago |
|
Calgary
|
Internet | 2 days ago |
|
Calgary
|
TV | 2 days ago |
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Calgary
|
Wi-fi | 2 days ago |
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Calgary
|
Internet | 5 days ago |
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Calgary
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Vipul (@Vipul___) reported from Calgary, AlbertaThe only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
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richard (@richardwfrank8) reported from Calgary, Alberta@TELUS wondering how there is always a wait for over an hour to get customer service on the phone...always! This is crazy!
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The Sudsy Scoundrel🍻 (@badmonkey68) reported from Calgary, Alberta@MobileSyrup Wow. Just got an update from Telus Support that the Pixel 5 I ordered from them Nov 18 is 6 to 8 weeks out. One tech told me covid issues at the plant. Have y'all heard anything?
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Adam J. Humphreys (@Making8) reported from Calgary, Alberta@Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.
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Alyssa Berry (@Aly_B_YYC) reported from Calgary, AlbertaThings must not be going well for @TELUS that they have to get ill informed “lifestyle” influencers to shill the Babylon app on IG. What a mess. Tax dollars should never support private business. Full stop.
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REWORKS (@ReWorksYYC) reported from Calgary, AlbertaHey @TELUS, why is my internet connection suddenly so bad now? I have changed nothing. #internet #badconnection #yyc
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N. (@SoulfulHarmony) reported from Calgary, AlbertaI repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
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cara (@jeterfan28) reported from Calgary, AlbertaJust want to say huge thanks to our @TELUS repair guy Mitchell. He came short notice to my house to fix our internet, tv, phone and booster. If anyone needs a good, friendly repair guy I’ll share his business card
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REWORKS (@ReWorksYYC) reported from Calgary, AlbertaWell I must admit, @TELUS has redeemed itself as my phone and internet provider. Could still offer easier access to customer service but all the other problems have finally been solved.
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cm (@Crackmacs) reported from Calgary, Alberta@daddyandmadi @adolwyn But still a viable solution, and there's others. The point is the government didn't even try. Instead of focusing the blame (without reason no less) on teachers, focus on the solutions and the government who refused to even explore them. Hotels, Telus convention center, empty
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Adam J. Humphreys (@Making8) reported from Calgary, Alberta@JayBeeGooner @TELUS Yep, 100 down difference max which is pathetic. @Bell says they won’t charge a premium until March 31st. If it’s not GBps it’s not really true 5G.
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Roger Baker (@RogerJBaker) reported from Calgary, Alberta@fakeezzie I tried tethering but couldn’t get it to work. We have a box that allows for fail over service. I may need to get Telus in as a back up. I’m waiting for @SWCalgaryGuy to pull strings and get fibre to my house.
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(Jon)ny Foozball (@jonathanwhudson) reported from Calgary, Alberta@sheldonjones83 @DanSportsFan34 I'm watching it through my Telus login right now.
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Kim Easterbrook (@kimeaster) reported from Calgary, AlbertaAnyone else having issues with @Telus ?? Every play in football it freezes Pissing us off
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M.G. Duggan Tweeting Trucker🇨🇦 (@ve6dpa) reported from Calgary, Alberta@SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.
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🇨🇦”Magic” Max Pincombe🇨🇦 (@MaxPincombe) reported from Calgary, AlbertaWell @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting
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Lisa Beauchamp (@Lisa_Beauchamp) reported from Calgary, Alberta@TELUSsupport @TELUS Your tech support or lack thereof is horrendous! I cannot get through! No internet connection for over 24 hours!
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Kevin Barrowcliff (@🏡) (@KBarrowcliff) reported from Calgary, Alberta@CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..😡😡😡
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ole ole ole (@Chrisburby1) reported from Calgary, AlbertaEveryone should do a credit check on themselves once a year just found out that #telus has something against me for a place I’ve never even heard of... maybe thats why I didn’t qualify for 0% interest when I bought my car
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REWORKS (@ReWorksYYC) reported from Calgary, Alberta@june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Shane Hartman (@ShaneTrain_woot) reported@dinnerwithjulie State of our HC. Went to new Pharm to get refill. None left. Told to use MapleRx or Telushealth for quick Rx. Maple Rx CHARGES $50 for appt. I’m Cdn. I don’t PAY for a Dr. Appt!! So try Telus. Next virtual appt. May 10! Two weeks? Stupid system. Like WTF is this?
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Troy Mulawka (@profx307) reportedSo I sent a message to @ShawInfo and was immediately talking to a field sales rep and they took my info and they can set me up with better pricing. I still want what I am owed from @TELUS . Like hell even your loyalty can get back to me after being almost a 20 year customer
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Carla Joobear 🐈 (@CJoobear) reported@elsaasce @RogersHelps IMO Bell is just as bad! They were really horrible providers to our family for so long, it felt amazing to leave when we finally did. Maybe Telus? Or a fourth option?
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x-Leon's Paddle (@LeonsPaddle) reported from Beaumont, Alberta@shpins @dodgesroadkill @Sid_Seixeiro Definitely does, bell says the same. Telus must just be slow haha was about it to lose it
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E.V. Sales (@Chipette1) reported@canantifraud @CRTCeng HELP TELUS IS AGAIN IGNORING NORTHERN ALBERTA LANDLINES AND INTERNET AGAIN, THEY TAKE THE MONEY AND NO SERVICE
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Yael Moussadji, MD, FRCPC (@erdocmom) reportedWe recently got Starlink. Until now we had tried multiple rural providers, including Platinum and @telus hub. Dropped meetings, poor download speeds and difficult to watch movies. Now we have 10x the internet speed. Why were gov’t and other big industry players unable to deliver?
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Yael Moussadji, MD, FRCPC (@erdocmom) reportedOne thing I will say for Musk. We recently got @SpaceXStarlink. Until now we had tried various rural internet providers including Platinum and the @TELUS hub. Terrible service, very inconsistent, dropped off meetings and can’t watch movies. I only live 30 min outside Calgary.
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Bryce Campbell (@brycecampbel) reported@moodyangela @SoniaFurstenau @adriandix I won't touch Telus or any other telehealth service. You're jeopardizing access to healthcare once corporations get involved. They're just there for profit, not care.
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x-Leon's Paddle (@LeonsPaddle) reported@chrisstilwell16 @dodgesroadkill @Sid_Seixeiro Okay good. Telus must be slow...was about to lose my mind
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shilpi rao (@shilpirao) reported@TELUSsupport I had a one hour call with your agent Joseph yesterday who couldn't fix it over phone and video. Telus still hasn't booked an appointment for technician to have a look because the landlord needs to call for technician. What do you need from me? I work from home & have no internet