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Telus

Telus Outage Report in Calgary, Alberta

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Calgary come from postal codes T2R , T3K , T3J , T3M , T1Y , T2T , T2Y and T2K .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Telus

Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

CityProblem TypeReport Time
Calgary TV 4 hours ago
Calgary Wi-fi 5 hours ago
Calgary Internet 2 days ago
Calgary Internet 3 days ago
Calgary Internet 5 days ago
Calgary Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • GuiManCam
    Guillermo Manriquez (@GuiManCam) reported from Calgary, Alberta

    @TELUS @TELUSsupport I’m trying to move my services and cancel my tv service and your useless representatives hang up on me every time I have spoken to 4 different persons there 🀬🀬🀬

  • MichelletypoQ
    Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    Hey @TELUS @Bell ... how bout you pull out your agreement with Huawei.. the one you lobbied the Harper government for and got. Take some accountability for this damn mess!

  • Skycaptin5
    Jason Stettner (@Skycaptin5) reported from Calgary, Alberta

    I find that @TELUS internet has been incredibly unstable recently, with half speeds since covid started. Disconnects often too now.

  • DustinMorris13
    β–‘β–’β–“β–ˆ π“­π“œ β–ˆβ–“β–’β–‘ (@DustinMorris13) reported from Calgary, Alberta

    @jeterfan28 @RogersHelps @TELUS Telus is offering 30gb for 10 bucks less than Rogers is offering me as a 14 year customer.

  • DishntheKitchen
    Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    Not a super day. Shaun is stuck at the plant, technical difficulties & blizzard. Telus is still drilling ******** out of my head, I mean installing cable & not even Tragically Hip drowns out high pitched drilling. Been alone for a week & tired of doing **** all on weekends.

  • DustinMorris13
    β–‘β–’β–“β–ˆ π“­π“œ β–ˆβ–“β–’β–‘ (@DustinMorris13) reported from Calgary, Alberta

    @jeterfan28 @RogersHelps Definitely hit up @TELUS for options. They might be able to do something to help get out of Rogers

  • dgidziu
    Dr. G concerned Albertan (@dgidziu) reported from Calgary, Alberta

    @CarrieTait I also heard from a colleague that the mass vaccination center in the Telus Convention Center is slowing down next week.

  • DishntheKitchen
    Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    @ken_noland @TELUS Oh damn. They haven't been there yet but I suppose they go into every yard hey?

  • gregglatz
    Greg Glatz πŸ‡¨πŸ‡¦ (@gregglatz) reported from Calgary, Alberta

    Best part of my day? Eight calls to @TELUSsupport because my Telus tech showed up this morning to do an install and left without getting in the building. Apparently, he’s the only person in the world unaware that the @rogers network is down and you can’t reach people by phone.

  • SeumasBruce
    Seumas Bruce (@SeumasBruce) reported from Calgary, Alberta

    Took my 3 teens down to Telus Convention Centre for 1st shots tonight. Kudos and virtual hugs to all the AHS workers (and volunteers?)! RN administering our shots was pulling a 12hr shift!

  • LorenStewart
    Loren Stewart (@LorenStewart) reported from Calgary, Alberta

    @SidhuDP I've just had Telus and Rogers. Telus id have to run to the top of my parents house to get reception. I haven't had a problem with Rogers in 11 years.

  • DeckerT19
    Decker (@DeckerT19) reported from Calgary, Alberta

    If you have #cable - and you have not taken this journey yourself,I couldn’t recommend it more to help justify your monthly bill. Glad to be a #telus cable customer.

  • the_kelzzz
    Kelz πŸ“·πŸ‡¨πŸ‡¦ (@the_kelzzz) reported from Calgary, Alberta

    If you have an appt at the Telus Convention centre go early as ****!!! You get to be in the longest queing line I've ever seen in my life! What a joke this system is! 🀬

  • DishntheKitchen
    Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    Oh man. This is a GREAT DAY to have Telus doing the drilling for the pure fibre network. Ugh my head. πŸ˜– It's like 20 leaf blowers combined and close enough music can't drown it out.

  • InukUnikorn
    πŸ³οΈβ€βš§οΈ Aurora πŸ¦­β„οΈ (@InukUnikorn) reported from Calgary, Alberta

    *sighs* Telus is experiencing an outage or something #yyc

  • dgidziu
    DGidrewicz (@dgidziu) reported from Calgary, Alberta

    @Lorian_H Telus is going to want to earn their money back for all this advertising. There must be a back door promise from @jkenney for a minimum profit. Otherwise they would never spend so, so much on expensive advertising.

  • Stamps4Life
    Chris Rudd (@Stamps4Life) reported from Calgary, Alberta

    So Rogers has a major outage today and I'm also seeing people complaining about telus having issues. If Star Wars has taught us anything....communication being blocked can only mean one thing....INVASION!!! #rogersoutage #StarWars

  • gordbailey
    Gord Bailey (@gordbailey) reported from Calgary, Alberta

    @TELUSsupport ...re: β€œSimSwap” security issueβ€” to help combat crooks, does Telus have a β€œvoiceprint” option to deter data hackers?

  • duncanjeremy
    Jeremy Duncan (@duncanjeremy) reported from Calgary, Alberta

    @TELUSsupport No issues on any other platforms. I have a Telus 1Gbps fibre connection.

  • dondawgbarrett
    Don (@dondawgbarrett) reported from Calgary, Alberta

    @TELUS 1:15 mins on hold. Incredibly horrible service.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Barb_Here
    ι£Ÿγ„ε€’γ‚Œ (@Barb_Here) reported

    @garryself Ah, those are probably the TELUS spoof team. I used to get calls from them constantly, asking for info that TELUS would never ask.

  • mackinnon_dane
    Dane MacKinnon (@mackinnon_dane) reported

    @rcarrick Totally agree. Bizarre this behaviour is allowed to continue. Telus recently did a migration to google. Or something like that. Lack of help to seniors appalling. What did they discuss in focus meeting ?

  • sleepyfuyu
    γƒͺエン (@sleepyfuyu) reported

    @TELUSsupport @koodo So my phone is unable to buzz anyone in for my apartment unit. Apparently, the condo caretaker says it's the phone provider's issue. koodo/telus, care to explain why I can no longer buzz people in my building??

  • XZactLeptoquark
    XZact Hypothetical Leptoquark (@XZactLeptoquark) reported

    @TELUS @WorldMobileTeam please fix this

  • The_Tin_Hat
    David Swanlund (@The_Tin_Hat) reported

    What's everyone's experiences with TekSavvy? Telus has been egregiously bad for me lately (literally cancelled my account for no reason last month, and just now transferred me twice before hanging up on me)

  • hanoshmg
    Hanosh (@hanoshmg) reported

    @TELUS @TELUSsupport After being a customer for 10 years, (Reliance--> ADT--> Telus Home Security), why am I being charged for 30 days after I have sold the house ?

  • ONTLLs
    SueCanada 🐧🐧 (@ONTLLs) reported

    Okay so I got a new cell phone from #Telus, them being the cheap bastards they are, don't sell charging cables with any phone you buy from them! Charge your extra for charging!! Like WTF!

  • sueannajoe_
    κœ±α΄œα΄‡α΄€Ι΄Ι΄α΄€α΄Šα΄α΄‡ 〄 πŸ΄β€β˜ οΈοΈ (@sueannajoe_) reported

    @alunzaryana1 Betul sangat. No matter how terrible we are our kids telus sayang kita. They are so pure πŸ₯Ί

  • Mcdabbins1
    mcdabbins (@Mcdabbins1) reported

    @TELUS I just **** myself

  • Aprime
    Aprime (@Aprime) reported

    @DeterNET @TELUS @TekSavvyBuzz I had a similar issue with TS in the past and nobody resells FTTH out here.