Telus outages and service status in Calgary, Alberta
No problems detected
If you are having issues, please submit a report below.
- Telus generated 0 outage signals in the last 24 hours around Calgary, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jul 11, 11:22 PM EDT.
- Internet (71%)
- Phone (18%)
- E-mail (6%)
- TV (6%)
The latest reports from users having issues in Calgary come from postal codes T2R , T3H , T2K , T2Z , T3K , T2C , T2V and T2B .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 days ago |
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Internet | 4 days ago |
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Internet | 8 days ago |
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Internet | 8 days ago |
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Internet | 10 days ago |
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TV | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Lovejivan Sidhu (@lovejivansidhu) reported from Calgary, AlbertaToday was the third time @TELUS tried to install fiver internet at my house, and we were running into the same issue that they kept saying was fixed. The company that connected our house to the rest of the system didn't actually connect us. Its ONLY been 4 months... #yyc
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Loren Stewart (@LorenStewart) reported from Calgary, Alberta@SidhuDP I've just had Telus and Rogers. Telus id have to run to the top of my parents house to get reception. I haven't had a problem with Rogers in 11 years.
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David Khan (@Dave_Khan) reported from Calgary, Alberta@Crackmacs Shaw Mobile. On Shaw at home as well as Telus has weirdly not installed fibre in our block. We’ve moved around and reconfigured our Shaw Gateway Modem and pods so many times and there’s still problems with the TV and internet in places in our (not gigantic) house.
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REWORKS (@ReWorksYYC) reported from Calgary, Alberta@BazingatheoryCA @joeywants @TELUS Thank you. I hope they fix soon. 😐
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Frank,the Bluesman (@Frank76453011) reported from Calgary, Alberta@tombielecki @AB_EmergAlert Thank God,I'm not a Telus customer....and I haven't been for approximately 15 years or so.....
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Nikita Kalonji (@NikitaKalonji) reported from Calgary, AlbertaAll I had to do was start typing “Dad” and my service came back; what the heck @TELUSsupport @TELUS why couldn’t my phone receive or make calls or sms for the past 30min?!?!
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rad ♿ (@The_Rad_Zone) reported from Calgary, AlbertaTelus sighed me up for their internet with a free trial month and sent me a bill two weeks later. I called them and told them nicely to come get their ****.
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Adam J. Humphreys (@Making8) reported from Calgary, Alberta@JayBeeGooner @TELUS Yep, 100 down difference max which is pathetic. @Bell says they won’t charge a premium until March 31st. If it’s not GBps it’s not really true 5G.
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Werd 'EmUp. 💉✖️✌️ (@WerdEmUp) reported from Calgary, AlbertaWas Telus just down for anyone? Had no service for like 20min there.
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🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹ (@CalgaryBluesky) reported from Calgary, Alberta@0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.
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DGidrewicz (@dgidziu) reported from Calgary, Alberta@Lorian_H Telus is going to want to earn their money back for all this advertising. There must be a back door promise from @jkenney for a minimum profit. Otherwise they would never spend so, so much on expensive advertising.
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The Sudsy Scoundrel🍻 (@badmonkey68) reported from Calgary, Alberta@MobileSyrup Wow. Just got an update from Telus Support that the Pixel 5 I ordered from them Nov 18 is 6 to 8 weeks out. One tech told me covid issues at the plant. Have y'all heard anything?
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Jwd7150 (@jwd7150) reported from Calgary, AlbertaHey telus yr wifi has dropped 6 × now at the dome that's horrible shaw is definitely better !!
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Đ₥ (@DustinMorris13) reported from Calgary, Alberta@MrD_AB I think the hospital uses Telus. They just finished upgrading recently. It's so bad!
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N. (@SoulfulHarmony) reported from Calgary, AlbertaI repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
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Harold Cundal III (@HaroldCundal) reported from Calgary, AlbertaYou know what's super cool? When @TELUS doesn't process your equipment return properly and you end up with a stain on your credit history years later for their blunder. And good luck getting any help from @TELUSsupport. Garbage.
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Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta@rdc7801 @JulieRohrYEG @YourAlberta Taking credit for their work.. much like he did with Telus Babylon.. he doesnt have anything to brag about so he takes others ideas and programs (see feds international airport protocols) as his own. Hes an idiot
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Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta@ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…
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Spukx3369 (@spooky3369) reported from Calgary, AlbertaLooks like #Telus customer service has gotten bad. Requested a call back, took more than 1hr for the call and was waiting 8mins with the background music. Got tired of waiting for the actual person to talk to me
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Perla Coddington: Pinterest Mom (@MsCoddington) reported from Calgary, AlbertaIs anyone else having issues with their @TELUS internet but every time you call to get it dealt with, literally nothing changes and the problem keeps getting worse? @TELUSsupport
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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ben d (@bend559054) reportedJust bought 700 Telus T.T for $14.92, i did have some in my RRSP for $17.50 so i decided to avg down.. i believe the new CEO will get this stock moving again.
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JJ (@JLJohnston) reported@Durmo2010 @TELUSsupport I’ve been on the phone with them for an hour trying to book an appointment to get set up for service. Waited hours for callback that never came. Tried again, waited, then they asked for my DL or SIN. Telus can verify my identity without that information. Not a good start Telus.
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e - Settle Down Now (@settledown69) reported@GradySas @TELUS should step in here and open up these broadcasts with the same staff and prove why they're the telecom service of the West. Rogers Shaw is dead to me.
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🔥ILoveTheFlamesEh🔥 (@WorryCanada420) reported@RyanNPike **** this I’m so mad **** rogers genuinely thinking of switching to bell or Telus after this ****
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-OAD's -B.W. (@OADSBW) reportedAlready on Telus, never have supported Rogers. Although paying for Sportsnet, t.v., for the Oilers. I don't really watch cable, anymore, I prefer TSN!
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samcan (@samcan123) reported@CDInewsletter @CDInewsletter I own Telus , But I think 🤔 there is a underlying fear of “satellite to phone technology” other than that I don’t see any other major issues. Small things like debt , dividends , market share Low immigration etc all there
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Lauri (@Lauri40681301) reportedDid Telus internet just go down? We were watching the soccer game & nothing now
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Jay A (@rodice11) reportedReporting missed payment for the same bill. The damage this has caused my credit standing has been doubled. @telus and the credit agency both reporting an open debt, both reporting missed payments neither of which were charged off. I am hiring a lawyer and escalating this.
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ChinoAleman (@chinoalemano) reported@christianAV6334 The US is the one that needs to put in the work and improve its network using AmpliTech radios. AmpliTech's radio has already been tested and is being used by a major Canadian carrier; TELUS.
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John Snary (@SilverFoxFF) reported@TELUSBusiness @TELUS @TELUSsupport How has your service gone nowhere but downhill. I carry a corporate work phone and my personal phone and since the tower upgrades and huawei issues it’s been nothing but terrible. You have to figure this out. Middle of a city still junk