Telus

Telus Outage Report in Calgary, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Calgary come from postal codes T2R, T3M, T1Y, T3K, T3H, T2T, T3E and T2Z.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Calgary, Alberta 03/23/2026 17:25

March 23: Problems at Telus

Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

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City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • cowtownkyle Kyle (@cowtownkyle) reported from Calgary, Alberta

    @Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.

  • dgidziu Dr. Gidrewicz (@dgidziu) reported from Calgary, Alberta

    Standing in line at the Telus Convention Center today it wasn't lost on me that ~90% of the demographic getting #vaccine today was Caucasian. Absolutely MUST continue ALL efforts to reach marginalized members of society. Support for more #vaccinerodeo @gabefabreau. @AHS_media

  • dinnerwithjulie Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    Renegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??

  • deidras66 Dee (@deidras66) reported from Calgary, Alberta

    @dinnerwithjulie @TELUS Customer service, the new oxymoron 😡

  • miketighe Michael Tighe (@miketighe) reported from Calgary, Alberta

    I’ve had nothing but problems from Shaw Mobile. I wouldn’t reply on it to call 911 if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.

  • the_kelzzz Kelz 📷🇨🇦 (@the_kelzzz) reported from Calgary, Alberta

    If you have an appt at the Telus Convention centre go early as ****!!! You get to be in the longest queing line I've ever seen in my life! What a joke this system is! 🤬

  • duncanjeremy Jeremy Duncan (@duncanjeremy) reported from Calgary, Alberta

    @TELUSsupport No issues on any other platforms. I have a Telus 1Gbps fibre connection.

  • jaimeturner Jaimé Turner 🇨🇦✊🏿🌈🌎 (@jaimeturner) reported from Calgary, Alberta

    @TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?

  • SeumasBruce Seumas Bruce (@SeumasBruce) reported from Calgary, Alberta

    Took my 3 teens down to Telus Convention Centre for 1st shots tonight. Kudos and virtual hugs to all the AHS workers (and volunteers?)! RN administering our shots was pulling a 12hr shift!

  • EvanReadsNHL Evan Crawshaw (@EvanReadsNHL) reported from Calgary, Alberta

    As a CSEC Usher it's sad that we lose CEO Ken King and fellow Telus Club Concierge Desk Mr. Strickland to cancer just before the pandemic. Now our longtime #Flames Captain and community leader Mark Giordano is extracted from our team. It sucks. It really does.

  • NikitaKalonji Nikita Kalonji (@NikitaKalonji) reported from Calgary, Alberta

    Of course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming 😩😩😩 #LiveStreaming #FavouriteSonbet #teluscable

  • miketighe Michael Tighe (@miketighe) reported from Calgary, Alberta

    I’ve had nothing but problems from Shaw Mobile. I wouldn’t rely on it to call 911 properly if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.

  • GuiManCam Guillermo Manriquez (@GuiManCam) reported from Calgary, Alberta

    @TELUS @TELUSsupport I’m trying to move my services and cancel my tv service and your useless representatives hang up on me every time I have spoken to 4 different persons there 🤬🤬🤬

  • Frank76453011 Frank,the Bluesman (@Frank76453011) reported from Calgary, Alberta

    @tombielecki @AB_EmergAlert Thank God,I'm not a Telus customer....and I haven't been for approximately 15 years or so.....

  • DustinMorris13 ░▒▓█ 𝓭𝓜 █▓▒░ 🇮🇱 (@DustinMorris13) reported from Calgary, Alberta

    @Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.

  • Skycaptin5 Jason Stettner (@Skycaptin5) reported from Calgary, Alberta

    I find that @TELUS internet has been incredibly unstable recently, with half speeds since covid started. Disconnects often too now.

  • dinnerwithjulie Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    @ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…

  • lovejivansidhu Lovejivan Sidhu (@lovejivansidhu) reported from Calgary, Alberta

    Today was the third time @TELUS tried to install fiver internet at my house, and we were running into the same issue that they kept saying was fixed. The company that connected our house to the rest of the system didn't actually connect us. Its ONLY been 4 months... #yyc

  • WerdEmUp Werd 'EmUp. 💉✖️✌️ (@WerdEmUp) reported from Calgary, Alberta

    Was Telus just down for anyone? Had no service for like 20min there.

  • WerdEmUp Werd 'EmUp. 💉💉💉✖️✌️ (@WerdEmUp) reported from Calgary, Alberta

    @cDenno I was on the bus in Inglewood, as soon as I crossed the river it dropped. I was like damn Telus you got no coverage in the hood?! Then it came and went a few times, no bars, 3g no bars etc.. then 4g and I could tweet again.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mobutils James Pike 🇨🇦 (@mobutils) reported

    @cmcalgary Fiber+/FlexFiber isn't fiber to the home like Telus (in some areas) its fiber to their distribution area. It still uses the coax for that last mile. It's actually the exact same Shaw network your already using (for the most part). Without commitment/contract with Shaw.

  • RealFakeDiesel McJayvid (@RealFakeDiesel) reported

    @jstrocel @Shawhelp Never saw anything like this when I had Telus either.

  • Aafreenmuzaffar Aafreenie (@Aafreenmuzaffar) reported

    @Bell_Support @TELUS could we connect for your internet packages? I’m sick of @Rogers and their never ending outages.

  • AndrewGOBrien Andrew O'Brien (@AndrewGOBrien) reported

    @RogersHelps What is the ETR for Ridgeway, Fort Erie, Crystal Beach cellular towers? 5 days, including a state of emergency over the weekend. Rogers continues to be the only towers down. @TELUS and @Bell are both working. Do we need to switch service providers? Help your customers in an emrg!

  • DTSaskatoon Douglas Tompson (@DTSaskatoon) reported

    @DonDavies @jyduclos Money talks! Didn’t Telus Health get into similar trouble in BC? Within a decade, we shall have a health care system modelled in the US system and people will wonder what happened.

  • JonathanLepick Jonathan Lepick (@JonathanLepick) reported

    @DubiousCA @FinTechBet Couple years ago, when they removed the exclusivity of the network from companies, it did help. Now other companies can use Bell, telus etc networks. But we are still not seeing a massive influx of new companies. The reason could also be something else, am willing to accept that

  • justinhurly Justin (@justinhurly) reported

    @TELUS really enjoy the door to door service at 7:50pm!! Waking up my baby! Your service is ****. Please send me the CEO’s address so I can go interrupt them during the holiday season.

  • melfraser1984 Melissa (@melfraser1984) reported

    @905Habfan Haven’t had an issue with Telus at all

  • edm_messiah Edmonton Messiah (@edm_messiah) reported

    @TELUS As a business owner, I find it truly PATHETIC and a sign of your level of greed that you feel entitled to charge the 1.5% cred card surcharge. GROW ******** UP. I WILL move my business. Absolutely low class, dioshit move.

  • rlhnyvr Rose Hillier 🇺🇦 (@rlhnyvr) reported

    @Shawhelp It would help if you would improve your cell coverage and services! Prices are attractive but Telus wins hands down. Almost sorry I switched!