Telus Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T2R, T2T, T2A, T2V, T3H, T3C, T2J and T2Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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TV (9%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
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| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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What's my name
(@IsntThisMe) reported
from
Calgary, Alberta
@TELUS sucks
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Lee Palisoc
(@leepalisoc) reported
from
Calgary, Alberta
@allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.
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AJ - ਐਡਮ ਹਿਕ੍ਹੀ
(@YYCCowboy) reported
from
Calgary, Alberta
@UcpMembers Don't forget the fraud and issues at the Telus Convention Centre!
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Jason Stettner
(@Skycaptin5) reported
from
Calgary, Alberta
Internet has been on and off for like two days, driving me crazy. Then the @telus rep calls offering a higher tier service that can’t physically be given in this area. Madness I say!
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🤠 Randy Milanovic, KAYAK
(@kayak360) reported
from
Calgary, Alberta
@nemki @telus has always been the worst service at the highest price.
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𝙲𝚑𝚛𝚒𝚜 𝚂𝚌𝚑𝚗𝚎𝚒𝚍𝚎𝚛
(@schneidz) reported
from
Calgary, Alberta
@MsYouDoYou I never had any technical/customer service issues when I had Telus when I lived in Van. When my ex screwed me over with the account, Telus was super understanding and helpful, and I loved the "gift" promotions they do. Unfortunately stuck with Shaw here in Calgary.
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Steve (10-7-2)
(@CrazySteveC) reported
from
Calgary, Alberta
Internet in this city is terrible. Shitter shaw and Telus
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Andrew Ferguson
(@scotch_guy) reported
from
Calgary, Alberta
@TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!
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Carlos Cuevas
(@Goodwill_Carlos) reported
from
Calgary, Alberta
@mattxdaniel @TELUS If you want, send me a DM - I used to work in wireless. Different provider. I could try and help.
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Sunny Rai
(@TheSunsRay) reported
from
Chestermere, Alberta
I knew in 2008 our ways, life of operations was stupid as ****, let's collect all this junk, put it in boxes then pay to store it and move around, I saw this world and was like, universe give me the power then I was walking on Stephen Ave and a Telus Girl gave me a blackberry
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Bart Grover
(@bartgrover) reported
from
Calgary, Alberta
@morningshowmatt @TELUS @Netflix_CA Good to see you’re back on your feet after this terrible experience. Can’t say we all weren’t a little worried for you but you did it #OurLittleTrooper
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Jason Stettner 🎮 E3 2019
(@Skycaptin5) reported
from
Calgary, Alberta
The Telus webhosting SSL manager is a legit nightmare, this is the most frustrating ssl experience i’ve ever had. Will suggest all stay away from this hosting service
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crackmacs
(@Crackmacs) reported
from
Calgary, Alberta
@mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing
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Drew 🧡
(@WerdEmUp) reported
from
Calgary, Alberta
@wandabaker_ Public mobile, is on Telus network, my bill is about $40 per month with 4gigs, unlimited ph/txt Canada wide. Plans vary but these are the same as the cheapest one but with good speeds and lots of towers. You get discounts for autobilling, and you can't incur other charges.
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Vladimir Lovato
(@LovatoVladimir) reported
from
Calgary, Alberta
@TELUSsupport Sorry I am not going to spend more time trying to do business with TELUS! After 6 years being a @TELUS customer I change to a different company because of your customer service. I came back and still the same service! I will evaluate other options! Thx @TELUSsupport
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Jonah Boyar
(@___JONAH___) reported
from
Calgary, Alberta
Our new @TELUS 4K box actually sucks *****... I think we should switch providers because of how crappy it is.
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ＤｕｓｔｉｎΞａｔｓ
(@DustinMorris13) reported
from
Calgary, Alberta
@mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.
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Drew 🧡
(@WerdEmUp) reported
from
Calgary, Alberta
Ok Telus network is back, but the 3g towers are still dead, only the H is up.
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Nisha J Charlton
(@NishaJCharlton) reported
from
Calgary, Alberta
@buzzbishop Me too please. Still having issues too. @TELUS keeps switching out our equipment to make us feel like they are doing something. It still sucks.
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Sleepless in YYC
(@kvlovely19) reported
from
Calgary, Alberta
This friend of mine, Bonnie, was there for me when my mom died. I used to work with her when I worked at Telus Mobility. Such a nice lady. I have a bad feeling. I really do. I hope I'm wrong. He's been in hospice for a week now.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Auld
(@auldro52) reported
@globebusiness Bell and TELUS know huawei isn’t going to be allowed. We have 2 Canadians in a lot of trouble in China which prevent gov from acting. Secondly, Rogers Shaw won’t be allowed without divestment of freedom.
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Maynard Nugent Spivey
(@PeteKing2013) reported
@ExtraLars Have been on Telus forever since a bad experience with Shaw. No real issues with service, but keep an eye on your billing...they screw up quite a bit
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Dino Pupulin
(@DPupulin) reported
@TELUSsupport Help, My account # is 1177478 and i have been on hold for 45 minutes. My adt/telus account is renewing and i cant get a hold of anyone.
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Kyle
(@Loxheart) reported
@JustinTrudeau While this is nice and all, if you really wanted to ensure better access to Internet for Canadians you'd address the horrible state of affairs in Canadian telecom with Rogers, Bell, and Telus owning every single provider nation wide. Were hemorrhaging money due to these three.
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Ken James
(@kjames_2001) reported
@TELUS @TELUSsupport how long does it normally take for someone to reply on the support account?
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DriveSmartBC
(@DriveSmartBC) reported
@TruckBC @DriveBC @bchydro The A/Cst. with me one night thought that I was crazy. Wires were pulled down by a passing overheight load and Telus/Shaw wouldn't come out. I took the axe out of my trunk, cut the line and coiled it up neatly at the bottom of the pole. Immediate problem solved.
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Leonard Eichel
(@ldeichel) reported
@jdtabish What's also intriguing is that all six service providers (Bell, Videotron, Cogeco, Telus, Sogetel and Xplornet) have signed agreements with Quebec committing to complete the build-outs by Sept. 2022.
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Adriana
(@adrianaalicm) reported
@ExtraLars I have had both but Shaw was a little better. They did not have limits to internet usage and better coverage. Plus I found Shaw to have way better customer service. Telus could not give a damn about my concerns
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Zedmonton
(@IPCoachZ) reported
@Yeg_Girl94 @Rogers Rogers has proven to be one of the worst companies. You have to pick a provider for internet. I picked Shaw to not do Telus. Now what. I din't like Telus or Rogers.... sine bloody choice
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manpreet kaur
(@mannupreet89) reported
@TELUSsupport I have wifi connection with Telus but unfortunately it’s rally really slow and show no connection on tv ..i tried to connect technical support my waiting time was 15min after that they transfer my call to another agent .I spent 20mins again ..suddetoh got hanged up