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Telus outages and service status in Calgary, Alberta

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Calgary, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jul 7, 1:36 AM EDT.
  • 54% Internet (54%)
  • 38% Phone (38%)
  • 4% E-mail (4%)
  • 4% TV (4%)

The latest reports from users having issues in Calgary come from postal codes T2C , T2R , T2Z , T3K , T3E , T2V , T2B and T2K .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

CityProblem TypeReport Time
Calgary Internet 1 day ago
Calgary Internet 2 days ago
Calgary Internet 3 days ago
Calgary TV 6 days ago
Calgary Internet 7 days ago
Calgary E-mail 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • m_belenky
    Megan Belenky (@m_belenky) reported from Calgary, Alberta

    @TELUS why don’t we have service?! Anyone else in #YYC experiencing the same thing??

  • MsCoddington
    Perla Coddington: Pinterest Mom (@MsCoddington) reported from Calgary, Alberta

    Is anyone else having issues with their @TELUS internet but every time you call to get it dealt with, literally nothing changes and the problem keeps getting worse? @TELUSsupport

  • kimeaster
    Kim Easterbrook (@kimeaster) reported from Calgary, Alberta

    Anyone else having issues with @Telus ?? Every play in football it freezes Pissing us off

  • DustinMorris13
    dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    @Cass403 @SWCalgaryGuy @TELUS Agreed!! I even still have the box because they didn't ship a return address label and they said no problem we'll use it.

  • ReWorksYYC
    REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    Well I must admit, @TELUS has redeemed itself as my phone and internet provider. Could still offer easier access to customer service but all the other problems have finally been solved.

  • DustinMorris13
    ░▒▓█ 𝓭𝓜 █▓▒░ 🇮🇱 (@DustinMorris13) reported from Calgary, Alberta

    @Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.

  • alberta_cw
    CW 4 a New Republic of Alberta4All. Nothing Less. (@alberta_cw) reported from Calgary, Alberta

    Rogers/Shaw along with Telus & Bell is just one step closer to a monopoly. The corporate elite love owning utility infrastructure where you have no one else to go. It’s just another form oligarchy. Any entity like this should be broken up or made into public infrastructure.

  • DustinMorris13
    ░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported from Calgary, Alberta

    @jeterfan28 @RogersHelps Definitely hit up @TELUS for options. They might be able to do something to help get out of Rogers

  • ReWorksYYC
    REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    Hey @TELUS, why is my internet connection suddenly so bad now? I have changed nothing. #internet #badconnection #yyc

  • JeffCallaway
    Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta

    @TELUS worst service ever. Spent an hour in Market Mall store waiting for someone to help me as I obviously looked at new phones. Mirrors my phone service experience. Also learned I'm being hosed on my phone plan while I waited. 🤬

  • EXOWEBStudio
    EXOWEB Studio (@EXOWEBStudio) reported from Calgary, Alberta

    Guys any recommendations on 5 gigabit speed routers? @RaidOwlTweets aperently Telus DNS is leaking and their solution is CVE vulnerable as did community at @Level1Techs did point out @TELUSBusiness are you guys aware of that? What router you would recommend? (1/2)

  • MaxPincombe
    🇨🇦”Magic” Max Pincombe🇨🇦 (@MaxPincombe) reported from Calgary, Alberta

    Well @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting

  • Making8
    Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    If @Telus offers Telus Tv Plus with your internet know that it doesn’t work with Apple Airplay without serious issues that they are aware of. They offered free HBO and Crave. However their interface is so bad it’s not worth it.

  • miketighe
    Michael Tighe (@miketighe) reported from Calgary, Alberta

    I’ve had nothing but problems from Shaw Mobile. I wouldn’t reply on it to call 911 if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.

  • deidras66
    Dee (@deidras66) reported from Calgary, Alberta

    @dinnerwithjulie @TELUS Customer service, the new oxymoron 😡

  • dgidziu
    Dr. Gidrewicz (@dgidziu) reported from Calgary, Alberta

    Standing in line at the Telus Convention Center today it wasn't lost on me that ~90% of the demographic getting #vaccine today was Caucasian. Absolutely MUST continue ALL efforts to reach marginalized members of society. Support for more #vaccinerodeo @gabefabreau. @AHS_media

  • NikitaKalonji
    Nikita Kalonji (@NikitaKalonji) reported from Calgary, Alberta

    Of course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming 😩😩😩 #LiveStreaming #FavouriteSonbet #teluscable

  • Making8
    Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    Awesome service @TELUSBusiness 👎On the phone with a rep looking into a payment and an auto prompt kicks in saying “the department you are calling is now closed thank you for calling Telus.”

  • KakookieUwU
    Kakookie🌸top 2.8% @onlyfans (@KakookieUwU) reported from Calgary, Alberta

    Telus be the worst internet 😡 I just want to load my Hentai and not wait 5mins per vid

  • Tracey_YYC
    Tracey Forbes (@Tracey_YYC) reported from Calgary, Alberta

    @CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bomberfish77
    bomberfish (@bomberfish77) reported

    @AliceInDisarray @egalbraith_ @N104AP only half true! telus offered it on their cdma network

  • BJdoubledeuce
    Big Jimmy (@BJdoubledeuce) reported

    @raygaurca Telus is ****. Put it in the s&p

  • FullScopeWelds
    Del (@FullScopeWelds) reported

    @chooseyourwow I should have sold my shares but decided not to be emotional. It was a mistake, Telus has terrible infrastructure outside of their fibre business. They're replacing it because they HAVE to. They're also fools though. They could have pulled a line and retained clients.

  • SullyCanuck87
    Suleiman Damji (@SullyCanuck87) reported

    @AnneGreig15 @jodyvance @TELUS I am with Rogers/Shaw I never had a problem with them

  • stewy75
    Stewy 75 (@stewy75) reported

    .@TELUSBusiness promised TMC customers a “seamless” transition. That hasn’t been our experience. Today our business alarm stopped working. After hours on the phone, multiple transfers, and repeating our story over and over, we were told our account had been closed for “missed payment.” We have 15 TELUS Business Mobility lines, multiple TELUS security accounts, every account is on pre-authorized payments, and we’ve never missed a payment. Our other security accounts are still there. Our be business account has simply disappeared. A business shouldn’t be left without alarm monitoring because of what appears to be an account migration error. Someone at TELUS needs to take ownership and make this right.

  • 4lt4cOn
    Salty Cracker 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇦🤍 (@4lt4cOn) reported

    @yyzsportsmedia @Rogers I listen to am 660 every morning on my drive to work. You suck…canceling my phone service and going with @TELUS

  • FullScopeWelds
    Del (@FullScopeWelds) reported

    @BCLionsDen @DarshanVancity @Rogers I've been with Telus forever. On jobsites out of town people recommend Rogers. Too many dead spots. Also cable and internet was horrible with Telus. Connection wasn't strong enough to watch TV with glitching out. Telus support is no help, they'll try to cover the problem.

  • Temple_Eight
    Temple 8 Research (@Temple_Eight) reported

    @ChairmansLedger Let's expand the argument then. Starting with what ASTS gets right. While ASTS has a small lead on broadband connectivity their real advantage is spectrum access via carrier exclusivity and they've locked up nearly 60 mobile network operator partners covering over 3 billion subscribers AT&T, Verizon, Vodafone, Rakuten, Telus, Bell, etc. SpaceX operates more than 9,000 satellites around 60% of everything in orbit. ASTS has roughly 9 including recent launches, and is trying to accelerate to about one launch a month to hit 2026 targets. Analysts are skeptical it can sustain this. Each BlueBird Block 2 is a 6,100 kg spacecraft, far more complex and expensive per unit than a Starlink satellite and AST can't launch anything close to the pace of Musk. SpaceX owns the rockets while ASTS has to buy rides on Falcon 9, New Glenn, etc. SpaceX's hardware iteration speed is, as one analysis put it, a real and durable advantage, and if their next gen satellites deliver on data performance, the competitive gap narrows while the scaling gap stays insurmountable. SpaceX already took the biggest carrier prize in the US being T-Mobile. So the carrier moat cuts both ways. SpaceX obviously has access to vast capital after IPO, with Starlink generating ~$10.4 billion of revenue in 2025. ASTS is pre-real-revenue at scale ($70.9 million in 2025) and funding itself with convertible debt and dilution. Do you really want to hold through heavy short to medium term dilution over years??

  • Fildo_Baggins
    🍁🇨🇦🍁Phil from New West🍁 🇨🇦🍁 (@Fildo_Baggins) reported

    @jodyvance @TELUS Telus service sucks

  • Bit111111
    Bit (@Bit111111) reported

    @RobinHoodlum That's around $2000 I've been down since last September because my AISH payments are only ~$1700 while I haven't been able to get help with filing taxes, a DTC application, etc. It hurts on top of Telus jacking up my bill (I had a disability discount they reneged on) ~$1100/yr.