Telus Outage Report in Calgary, Alberta
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Calgary come from postal codes T2R, T3J, T1Y, T3M, T2T, T3B, T2E and T3E.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (44%)
-
Phone (30%)
-
Wi-fi (10%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (5%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
-
Sleepless in YYC
(@kvlovely19) reported
from
Calgary, Alberta
This friend of mine, Bonnie, was there for me when my mom died. I used to work with her when I worked at Telus Mobility. Such a nice lady. I have a bad feeling. I really do. I hope I'm wrong. He's been in hospice for a week now.
-
Lee Palisoc
(@leepalisoc) reported
from
Calgary, Alberta
@iPhoneinCanada Aww... too bad there’s no HomeKit. Still waiting for one to replace our SkyBell from TELUS.
-
Jonah Boyar
(@___JONAH___) reported
from
Calgary, Alberta
Our new @TELUS 4K box actually sucks *****... I think we should switch providers because of how crappy it is.
-
Drew 🧡
(@WerdEmUp) reported
from
Calgary, Alberta
@wandabaker_ Public mobile, is on Telus network, my bill is about $40 per month with 4gigs, unlimited ph/txt Canada wide. Plans vary but these are the same as the cheapest one but with good speeds and lots of towers. You get discounts for autobilling, and you can't incur other charges.
-
Calgary K
(@M_KWAD) reported
from
Calgary, Alberta
@PromisedMePie Never, ever happens on TELUS. Also, not on iMessage ;)
-
Jason Stettner
(@Skycaptin5) reported
from
Calgary, Alberta
Internet has been on and off for like two days, driving me crazy. Then the @telus rep calls offering a higher tier service that can’t physically be given in this area. Madness I say!
-
Madeleine Natale
(@madeleine_natal) reported
from
Calgary, Alberta
@JanineRogan @atbfinancial @tashaeurich @nenshi @TELUS @TheArtOf @SajeWellness @Malala If anyone has a headache right now, they're in for a treat.
-
DustinΞats
(@DustinMorris13) reported
from
Calgary, Alberta
@mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.
-
crackmacs
(@Crackmacs) reported
from
Calgary, Alberta
@mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing
-
Jason Stettner 🎮 E3 2019
(@Skycaptin5) reported
from
Calgary, Alberta
The Telus webhosting SSL manager is a legit nightmare, this is the most frustrating ssl experience i’ve ever had. Will suggest all stay away from this hosting service
-
Bart Grover
(@bartgrover) reported
from
Calgary, Alberta
@morningshowmatt @TELUS @Netflix_CA Good to see you’re back on your feet after this terrible experience. Can’t say we all weren’t a little worried for you but you did it #OurLittleTrooper
-
Trond Frantzen
(@TrondFrantzen) reported
from
Calgary, Alberta
It’s now been 1hr and 26mins, waiting for @Telus to pick up and help. It would probably be more fruitful for me to wait for Godot. #Hello #AreYouThere #fail
-
AJ - ਐਡਮ ਹਿਕ੍ਹੀ
(@YYCCowboy) reported
from
Calgary, Alberta
@UcpMembers Don't forget the fraud and issues at the Telus Convention Centre!
-
🤠 Randy Milanovic, KAYAK
(@kayak360) reported
from
Calgary, Alberta
@nemki @telus has always been the worst service at the highest price.
-
Lee Palisoc
(@leepalisoc) reported
from
Calgary, Alberta
@allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.
-
Drew 🧡
(@WerdEmUp) reported
from
Calgary, Alberta
Ok Telus network is back, but the 3g towers are still dead, only the H is up.
-
AJ - ਐਡਮ ਹਿਕ੍ਹੀ
(@YYCCowboy) reported
from
Calgary, Alberta
@markusoff They didn't care when we (Election workers) brought up issues at the voting, on site at the Telus Convention Center.. I'm surprised he's acting shocked at all.
-
Nisha J Charlton
(@NishaJCharlton) reported
from
Calgary, Alberta
@buzzbishop Me too please. Still having issues too. @TELUS keeps switching out our equipment to make us feel like they are doing something. It still sucks.
-
What's my name
(@IsntThisMe) reported
from
Calgary, Alberta
@TELUS sucks
-
Andrew Ferguson
(@scotch_guy) reported
from
Calgary, Alberta
@TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Istace
(@Stasher_BC) reported
Home internet plans are a bit bonkers on how much it costs. Didn't notice that my 2yr promotion exprired on my Telus fibre internet and it jumped to $204 after fees & taxes. Logged into online portal and dropped it down to same "new version" plan for $135/month. Feels expensive
-
AM9684
(@am968426) reported
@aguyswife1 @TheYetiKnowswhy @TheRealKeean After all I have seen about Telus if I was a customer I would be severing ties!
-
Jimbo Popowich
(@JimboPopowich) reported
@mogrant61 @TELUS Just reduce part of your service, in increments if possible. Tell them what you are doing. They reduced my bill by thirty bucks a month.
-
Professional DILF
(@GrainAlligators) reported
@apihtawikosisan @TELUS We’ve been on Shaw Blue Curve for roughly $80 dollars. It’s been good and serves our purposes. It has been a bit slow these past few days on our phones. But I don’t know how much of that is a network issue or a modem issue. Haven’t had a minute to troubleshoot yet.
-
BarelyComments
(@BarelyComments) reported
@jakebeleafs Not tryna carry water for telus in anyway also, **** all the Canadian telecoms but it is a shockingly good feature that just completely eliminated a major problem for me. Basically the only reason I have't left at this point
-
Yuchen Hou
(@HLCMoonrock) reported
@TELUS Ongoing internet outage at M3A (North York Ontario) since this morning; modem cannot make a connection. No service outage according to your website; please confirm if there is an issue.
-
D Lambo
(@LuSiQu4) reported
I know it's almost a lesser of the evils situation, but who do you have for a cell phone provider and what do you like/ dislike about them. I am currently with @Rogers and that down time left this rural girl a little 😬. I have a @TELUS hub for home internet (which can be hit or
-
MahrukhImtiaz
(@MahrukhImtiaz8) reported
@TELUS had a horrible experience with Telus customer service today. The reason I chose a big company was so I can get better service and not worse. Shopping for new cellular companies now. #PhonePlan
-
Bad Apples
(@BadAppl09147223) reported
@TELUSsupport Hi Telus support. Any idea when the Telus Tv + app will be working again (Vancouver).Has been impossible to log on to it for past three days. Will my bill reflect this service outage?
-
RaiderMax23
(@MaximusTrajan23) reported
@malcolm8 @TELUS @Novusnow This was literally 6 months ago, and I highly doubt they made such a change in that time, because they would have tried to keep me as a customer, but they said they were not big enough to do it in the foreseeable future, and somehow I doubt you have the facts.