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Telus outages and service status in Calgary, Alberta

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Calgary, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jul 11, 11:22 PM EDT.
  • 72% Internet (72%)
  • 17% Phone (17%)
  • 6% E-mail (6%)
  • 6% TV (6%)

The latest reports from users having issues in Calgary come from postal codes T2R , T3E , T3H , T2K , T2Z , T3K , T2C and T2V .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

CityProblem TypeReport Time
Calgary Internet 2 days ago
Calgary Internet 3 days ago
Calgary Internet 7 days ago
Calgary Internet 8 days ago
Calgary Internet 9 days ago
Calgary TV 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • DustinMorris13
    dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    @Karone81 @TELUS Oh Telus has the best customer service!

  • JeffCallaway
    Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta

    PSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS

  • ReWorksYYC
    REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.

  • jelliclecatsttv
    Jelli (@jelliclecatsttv) reported from Calgary, Alberta

    So My Internets Going To Be Shut Down Soon… When I Signed Up At @TELUS I triple Checked That It Would Come Out Of The Same Account As My Phone Bill He Said Yes Well Guess Who Has A Surprise $300+ Bill. 😤🤬 #TelusProblems

  • dinnerwithjulie
    Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    Renegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??

  • Chinook87
    Calgaryvoter (@Chinook87) reported from Calgary, Alberta

    Can anyone recommend an Internet service besides Telus… tried to switch to them today and it was impossible and painful. Eventually gave up and cancelled the switch

  • NikitaKalonji
    Nikita Kalonji (@NikitaKalonji) reported from Calgary, Alberta

    Of course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming 😩😩😩 #LiveStreaming #FavouriteSonbet #teluscable

  • ReWorksYYC
    REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @BazingatheoryCA @joeywants @TELUS Thank you. I hope they fix soon. 😐

  • blatch_daniel
    Daniel Blatch (@blatch_daniel) reported from Calgary, Alberta

    @TELUS I am a senior 77yr-old and handicapped, Iam a Telus Customer for many years, today I need your help. Daniel Blatch. 1540 Sherwood Blvd.N W. Apt. 4126

  • JasonPYYC
    Jason P. (@JasonPYYC) reported from Calgary, Alberta

    @wmpdll @Melkorka12 They don’t care about retention really. New customer acquisition is more important for some reason. Long time telus. Have 6 boxes and at time was only one doing wireless. They had a deal and I was on month to month and they wouldn’t give it to me even if I did a contract.

  • DustinMorris13
    ░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported from Calgary, Alberta

    @jeterfan28 @RogersHelps Definitely hit up @TELUS for options. They might be able to do something to help get out of Rogers

  • KakookieUwU
    Kakookie🌸top 2.8% @onlyfans (@KakookieUwU) reported from Calgary, Alberta

    Telus be the worst internet 😡 I just want to load my Hentai and not wait 5mins per vid

  • jwd7150
    fireanticanadainG.bettmen! (@jwd7150) reported from Calgary, Alberta

    Ya telus making ppl pay $5 on demand 4 a 2009 movie r u idiots that ******* stupid !!!!

  • NikitaKalonji
    Nikita Kalonji (@NikitaKalonji) reported from Calgary, Alberta

    All I had to do was start typing “Dad” and my service came back; what the heck @TELUSsupport @TELUS why couldn’t my phone receive or make calls or sms for the past 30min?!?!

  • cowtownkyle
    Kyle (@cowtownkyle) reported from Calgary, Alberta

    @Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.

  • ReWorksYYC
    REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    I’m not sure which is more painful, a wasp sting on the lip or trying to access @Telus customer support. Why did we let these guys become a monopoly? #yyc #smallbusiness #terribleservice

  • CalgaryBluesky
    🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹ (@CalgaryBluesky) reported from Calgary, Alberta

    @0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.

  • Crackmacs
    cm (@Crackmacs) reported from Calgary, Alberta

    @Patrick_ORourke @carmelapharaoh @TELUS Telus owns koodo, so koodo will always be cheaper of the two. I just switched away from koodo. Horrible customer service setup

  • MichelletypoQ
    Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    Hey @TELUS @Bell ... how bout you pull out your agreement with Huawei.. the one you lobbied the Harper government for and got. Take some accountability for this damn mess!

  • dondawgbarrett
    Don (@dondawgbarrett) reported from Calgary, Alberta

    @TELUS 1:15 mins on hold. Incredibly horrible service.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JerryDStrong
    JerryDStrong (@JerryDStrong) reported

    Why is everyone bashing Bell&Rogers. What's Telus doing? Revenue Bell- $17.5B Rogers - $15.5 Telus - $14.5B Bell/Rogers are in Toronto. Telus is in Vancouver. Telus needs to step up and support the local teams more, and stop allowing Toronto to dictate the local sports market.

  • ABLabourToday
    Alberta Working Forward (@ABLabourToday) reported

    Ranking of the 3 worse Canadian cell phone companies, based strictly on consumer sentiment. 1. Rogers Wireless (Worst): Consistently generates the highest total volume of consumer grievances in the country. 2. TELUS Mobility: Experienced a staggering 78% spike in year-over-year complaints. 3. Bell Mobility: Rounds out the Big Three with 17% of all national complaints. The number one consumer complaint with these Canadian cell phone companies is incorrect billing and unexpected charges. "Almost" Criminal.😡 ------------------------------------ 🏅The Best: Freedom Mobile: Freedom is highly praised by consumers for aggressive pricing and a firm commitment to "no price hikes" contract guarantees.

  • WhatDoIKnoow
    WhatDoIKnow (@WhatDoIKnoow) reported

    @TELUS Tell your canvas people to not be so damn rude when you tell them you are not interested. I said no thank you 5 times and he swore in punjabi as he walked away. I know what he said.

  • Zeleros71324
    Zel ☂️🌥 (@Zeleros71324) reported

    The Canadian government really needs to start regulating cellular network providers cause tell me why ******** Bell and Telus are allowed to advertise 5G+ services in my area when their towers are outdated and only offer up to LTE+, and often regular LTE and 4G

  • stureferee
    S Murray (@stureferee) reported

    @TSN_Sports @TELUS what is wrong with tbe CFL broadcast Sound is crap

  • thom7002
    michael abbadie (@thom7002) reported

    @RobbieMann77 @DonnieandDhali DISGUSTED ENOUGH TO CANCEL YOUR BELL ROGERS DEALS OVER THE YRS WITH YOUR PHONE. MAYBE YOUR WITH TELUS BUT

  • imaginet
    Bob Bunting (@imaginet) reported

    @jodyvance @TELUS Just phone Telus Loyalty dept directly. Do not call customer or technical support. Cal loyalty and they will fix it all up and probably lower you bill at the same time. Sadly, like most, you have no idea how telecom works. You only know how to complain when it doesn’t.

  • HitmenEwok
    Jeff Schauff (@HitmenEwok) reported

    @Rogers I know it's only a drop in the bucket but I promise I will cancel my Rogers cable the second my contract expires and switch to Telus for this. Killing Fan960 is the last straw garbage move from this company for me.

  • PsudoMike
    PsudoMike 🇨🇦 (@PsudoMike) reported

    Vancouver council votes this Wednesday on pausing new AI data centre approvals until the city builds an actual framework for water, power, and noise impacts. Telus has two projects riding on it. Asking a company to prove it won't strain the grid before shovels go in the ground is normal due diligence, not overreach. If a project can't survive that review, it was never going to be a good neighbour.

  • canadawrite2
    Jane Harris (@canadawrite2) reported

    One could argue that the creation of Telus was the biggest betrayal the taxpayers and customers of Alberta Government Telephones and its BC counterparts ever. We got high prices, corporate greed, and bad service.