Telus Outage Report in Calgary, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Calgary come from postal codes T2R, T3J, T1Y, T2T, T3M, T3B, T2E and T3E.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Telus
Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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DustinΞats
(@DustinMorris13) reported
from
Calgary, Alberta
@mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.
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james rolfe
(@paganjames61) reported
from
Calgary, Alberta
Nope everyone one else get shit for using animals. Why not telus
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Bart Grover
(@bartgrover) reported
from
Calgary, Alberta
@morningshowmatt @TELUS @Netflix_CA Good to see you’re back on your feet after this terrible experience. Can’t say we all weren’t a little worried for you but you did it #OurLittleTrooper
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Jonah Boyar
(@___JONAH___) reported
from
Calgary, Alberta
Our new @TELUS 4K box actually sucks *****... I think we should switch providers because of how crappy it is.
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AJ - ਐਡਮ ਹਿਕ੍ਹੀ
(@YYCCowboy) reported
from
Calgary, Alberta
@markusoff They didn't care when we (Election workers) brought up issues at the voting, on site at the Telus Convention Center.. I'm surprised he's acting shocked at all.
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Madeleine Natale
(@madeleine_natal) reported
from
Calgary, Alberta
@JanineRogan @atbfinancial @tashaeurich @nenshi @TELUS @TheArtOf @SajeWellness @Malala If anyone has a headache right now, they're in for a treat.
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AJ - ਐਡਮ ਹਿਕ੍ਹੀ
(@YYCCowboy) reported
from
Calgary, Alberta
@UcpMembers Don't forget the fraud and issues at the Telus Convention Centre!
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Sleepless in YYC
(@kvlovely19) reported
from
Calgary, Alberta
This friend of mine, Bonnie, was there for me when my mom died. I used to work with her when I worked at Telus Mobility. Such a nice lady. I have a bad feeling. I really do. I hope I'm wrong. He's been in hospice for a week now.
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Drew 🧡
(@WerdEmUp) reported
from
Calgary, Alberta
Ok Telus network is back, but the 3g towers are still dead, only the H is up.
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🤠 Randy Milanovic, KAYAK
(@kayak360) reported
from
Calgary, Alberta
@nemki @telus has always been the worst service at the highest price.
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Jason Stettner 🎮 E3 2019
(@Skycaptin5) reported
from
Calgary, Alberta
The Telus webhosting SSL manager is a legit nightmare, this is the most frustrating ssl experience i’ve ever had. Will suggest all stay away from this hosting service
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Jason Stettner
(@Skycaptin5) reported
from
Calgary, Alberta
Internet has been on and off for like two days, driving me crazy. Then the @telus rep calls offering a higher tier service that can’t physically be given in this area. Madness I say!
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Drew 🧡
(@WerdEmUp) reported
from
Calgary, Alberta
@wandabaker_ Public mobile, is on Telus network, my bill is about $40 per month with 4gigs, unlimited ph/txt Canada wide. Plans vary but these are the same as the cheapest one but with good speeds and lots of towers. You get discounts for autobilling, and you can't incur other charges.
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Lee Palisoc
(@leepalisoc) reported
from
Calgary, Alberta
@allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.
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crackmacs
(@Crackmacs) reported
from
Calgary, Alberta
@mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing
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Lee Palisoc
(@leepalisoc) reported
from
Calgary, Alberta
@iPhoneinCanada Aww... too bad there’s no HomeKit. Still waiting for one to replace our SkyBell from TELUS.
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Aqeel Shaikh
(@Aqeelsh83) reported
from
Calgary, Alberta
@koodo I don’t have a tab 😀. This is for the public to understand if you can afford buy the phone and not go on a contract. Or plan and save😀. Koodo under TELUS has the best service 👍🏼
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What's my name
(@IsntThisMe) reported
from
Calgary, Alberta
@TELUS sucks
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Trond Frantzen
(@TrondFrantzen) reported
from
Calgary, Alberta
It’s now been 1hr and 26mins, waiting for @Telus to pick up and help. It would probably be more fruitful for me to wait for Godot. #Hello #AreYouThere #fail
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Calgary K
(@M_KWAD) reported
from
Calgary, Alberta
@PromisedMePie Never, ever happens on TELUS. Also, not on iMessage ;)
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Raymond
(@auraalexandra16) reported
from
Richmond, British Columbia
@TELUS This is to let you know that your Customer Service Representative was so Rude. Glad that I made a switched back to another provider.
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Alyson Shane
(@alysonshane) reported
@KristinAnneH I had the same experience, but with Rogers. I recently cancelled my service and moved to Telus and got a slew of calls from Rogers offering changes to my plan that weren't available when I was a customer without asking *why* I left in the first place. Ugh!
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one big yike
(@mmaxinelucille) reported
Called Telus today cause my data wasn’t working when I wasn’t on wifi. After restarting multiple times and updating my software, turns out the issue was that I had my data turned off 🙃✨
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Glynis Whiting
(@GlynisWhiting) reported
@TELUSsupport the phone line connected to our house is down and laying across a busy road, tugging every time a car goes by. We cannot reach anyone at Telus. What should we do?
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Pat
(@BoomerMia) reported
@Shawhelp Please make sure the world juniors hockey games today don’t have the same issues as yesterday. People that were watching TSN on Telus had no issues customers with shaw did
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Rhino36
(@TheRhino36) reported
@UrinatingTree Christ, I thought the Telus division in the Q was bad.
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A Greenwood
(@jogsmum) reported
@TELUSsupport When is Telus going to fix the issue of intermittent internet for FiberOptic users? Has been cutting out multiple times a day since install and no tech support f/u despite emails and calls. 😡
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TML Collector
(@tml_collector) reported
@TELUS @CRTCeng @CRTCHearings Can we PLEASE get a tower for Clearview Ridge, Timberlands, Garden Heights in Red Deer, Alberta?! No service in the city in 2021 is absolutely unacceptable! Good thing it wasnt me trying to call out with my son in anaphylactic shock! #Telus #RedDeer
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Michael Wozney
(@michaelwozney) reported
@TELUS I need you to explain to me why I have no cell service in downtown Vancouver! 🤬 My wife can't text my son or I This is absolutely discusting and unforgivable for 1999 let alone 2021. This is not just today, so don't try to lie about the weather or your usual garbage.
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Luke Aberle
(@AberleLuke) reported
@natelacroix @TELUS I had lots a problems with Telus with my replacement phone that was DOA out of box they would not replacement phone for 3 weeks and was on the phone for hours! In the end telus support on twitter helped!