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Telus Outage Report in Calgary, Alberta

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Calgary come from postal codes T2R , T3K , T3J , T3M , T1Y , T2T , T3B and T2K .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

CityProblem TypeReport Time
Calgary Internet 2 days ago
Calgary Internet 3 days ago
Calgary Internet 5 days ago
Calgary Internet 6 days ago
Calgary Internet 7 days ago
Calgary Wi-fi 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • Crackmacs
    cm (@Crackmacs) reported from Calgary, Alberta

    @Patrick_ORourke @carmelapharaoh @TELUS Telus owns koodo, so koodo will always be cheaper of the two. I just switched away from koodo. Horrible customer service setup

  • DishntheKitchen
    Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    @ken_noland @TELUS Oh damn. They haven't been there yet but I suppose they go into every yard hey?

  • gordbailey
    Gord Bailey (@gordbailey) reported from Calgary, Alberta

    @TELUSsupport ...re: “SimSwap” security issue— to help combat crooks, does Telus have a “voiceprint” option to deter data hackers?

  • MichelletypoQ
    Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    Hey @TELUS @Bell ... how bout you pull out your agreement with Huawei.. the one you lobbied the Harper government for and got. Take some accountability for this damn mess!

  • DustinMorris13
    ░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported from Calgary, Alberta

    @jeterfan28 @RogersHelps @TELUS Telus is offering 30gb for 10 bucks less than Rogers is offering me as a 14 year customer.

  • Stamps4Life
    Chris Rudd (@Stamps4Life) reported from Calgary, Alberta

    So Rogers has a major outage today and I'm also seeing people complaining about telus having issues. If Star Wars has taught us anything....communication being blocked can only mean one thing....INVASION!!! #rogersoutage #StarWars

  • gregglatz
    Greg Glatz 🇨🇦 (@gregglatz) reported from Calgary, Alberta

    Best part of my day? Eight calls to @TELUSsupport because my Telus tech showed up this morning to do an install and left without getting in the building. Apparently, he’s the only person in the world unaware that the @rogers network is down and you can’t reach people by phone.

  • dgidziu
    DGidrewicz (@dgidziu) reported from Calgary, Alberta

    @Lorian_H Telus is going to want to earn their money back for all this advertising. There must be a back door promise from @jkenney for a minimum profit. Otherwise they would never spend so, so much on expensive advertising.

  • m_belenky
    Megan Belenky (@m_belenky) reported from Calgary, Alberta

    @TELUS why don’t we have service?! Anyone else in #YYC experiencing the same thing??

  • InukUnikorn
    🏳️‍⚧️ Aurora 🦭❄️ (@InukUnikorn) reported from Calgary, Alberta

    *sighs* Telus is experiencing an outage or something #yyc

  • Crackmacs
    cm (@Crackmacs) reported from Calgary, Alberta

    @Patrick_ORourke @carmelapharaoh @TELUS I was of the same opinion...until i need tech support. And now im with virgin, with higher data, a lower bill, and actual people to talk to.

  • DishntheKitchen
    Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    Not a super day. Shaun is stuck at the plant, technical difficulties & blizzard. Telus is still drilling ******** out of my head, I mean installing cable & not even Tragically Hip drowns out high pitched drilling. Been alone for a week & tired of doing **** all on weekends.

  • the_kelzzz
    Kelz 📷🇨🇦 (@the_kelzzz) reported from Calgary, Alberta

    If you have an appt at the Telus Convention centre go early as ****!!! You get to be in the longest queing line I've ever seen in my life! What a joke this system is! 🤬

  • DishntheKitchen
    Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    Oh man. This is a GREAT DAY to have Telus doing the drilling for the pure fibre network. Ugh my head. 😖 It's like 20 leaf blowers combined and close enough music can't drown it out.

  • DustinMorris13
    ░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported from Calgary, Alberta

    @jeterfan28 @RogersHelps Definitely hit up @TELUS for options. They might be able to do something to help get out of Rogers

  • dondawgbarrett
    Don (@dondawgbarrett) reported from Calgary, Alberta

    @TELUS 1:15 mins on hold. Incredibly horrible service.

  • DeckerT19
    Decker (@DeckerT19) reported from Calgary, Alberta

    If you have #cable - and you have not taken this journey yourself,I couldn’t recommend it more to help justify your monthly bill. Glad to be a #telus cable customer.

  • dgidziu
    Dr. G concerned Albertan (@dgidziu) reported from Calgary, Alberta

    @CarrieTait I also heard from a colleague that the mass vaccination center in the Telus Convention Center is slowing down next week.

  • LorenStewart
    Loren Stewart (@LorenStewart) reported from Calgary, Alberta

    @SidhuDP I've just had Telus and Rogers. Telus id have to run to the top of my parents house to get reception. I haven't had a problem with Rogers in 11 years.

  • NikitaKalonji
    Nikita Kalonji (@NikitaKalonji) reported from Calgary, Alberta

    All I had to do was start typing “Dad” and my service came back; what the heck @TELUSsupport @TELUS why couldn’t my phone receive or make calls or sms for the past 30min?!?!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Ashlfg09
    Ashley L (@Ashlfg09) reported

    Im sorry but **** @TELUS. Passing on the CC fees to consumers from a multi million dollar company?🖕🏻

  • kristinafanzega
    kristina (@kristinafanzega) reported

    @TELUSsupport @telus wtf?!?!?! When I approve a charge, u can't add on charges without telling me!!!

  • disyembresais
    @DisyembreSais (@disyembresais) reported

    Hey @TELUS ! I need help.

  • tweetingdanman
    Daniel Mcnamee (@tweetingdanman) reported

    @TSN_Sports I bought your app service specifically to watch World Cup. Is it normal for it to crash 5 times per game? Are you guys going to fix the issues with your app? I've got Telus Fibre directly into my house so it isn't the internet. Not crashing is a low bar to meet.

  • sognogs
    Elaine Gamble (@sognogs) reported

    @rodmickleburgh @TELUSHealth I believe that is Telus health plus which is a different service . Did you read the complete description by Telus ? Dix finally responded to nagging from the Green Party. There are many health services for which we pay such as physiotherapy.

  • DavidCo89773752
    David Cooper (@DavidCo89773752) reported

    @timescolonist We have reached a point where a huge percentage of our citizens are simply denied access to a doctor. I have to believe the charter of rights and freedoms protects our right to do what we have to in order to access healthcare in such an emergency. Leave Telus Health alone!

  • LarenzoJensen
    Larenzo Jensen (@LarenzoJensen) reported from Nanaimo, British Columbia

    @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..

  • marialoi
    maria loi (@marialoi) reported

    @TELUSsupport Hello Telus Support, I thought my Telus Home Service is taken care but I just got to pay extra $10 and a couple of cent WHEN I OWE $.00! WHY? Your Bal and Candee at Telus Corp in Burnaby took care of it, NOW Telus claims I owe $10.and a few cents! I always pay one

  • Daddy_Blamo
    MR. Blamo (@Daddy_Blamo) reported

    @TELUSsupport Yes, you told me my Twitter email needs to be the same as my telus email to help me here, why do you even bother.. I'm not going through a process of making another account on here either help or don't..

  • Canadian_Guano
    Nobody's Fool (@Canadian_Guano) reported

    Told @TELUS to take a hike over year ago. Seems like they have a problem with understanding that. They conned a senior & they were paying a criminal amount for stuff they didn't need or know anything about. Never trust any of their door to door con people.