Telus

Telus Outage Report in Calgary, Alberta

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Calgary come from postal codes T3K, T1Y, T2R, T2E, T3M, T3B, T3J and T2A.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Calgary, Alberta 12/10/2025 09:10

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary and Chestermere.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • YYCCowboy AJ - ਐਡਮ ਹਿਕ੍ਹੀ (@YYCCowboy) reported from Calgary, Alberta

    @UcpMembers Don't forget the fraud and issues at the Telus Convention Centre!

  • YYCCowboy AJ - ਐਡਮ ਹਿਕ੍ਹੀ (@YYCCowboy) reported from Calgary, Alberta

    @markusoff They didn't care when we (Election workers) brought up issues at the voting, on site at the Telus Convention Center.. I'm surprised he's acting shocked at all.

  • kayak360 🤠 Randy Milanovic, KAYAK (@kayak360) reported from Calgary, Alberta

    @nemki @telus has always been the worst service at the highest price.

  • Skycaptin5 Jason Stettner 🎮 E3 2019 (@Skycaptin5) reported from Calgary, Alberta

    The Telus webhosting SSL manager is a legit nightmare, this is the most frustrating ssl experience i’ve ever had. Will suggest all stay away from this hosting service

  • NishaJCharlton Nisha J Charlton (@NishaJCharlton) reported from Calgary, Alberta

    @buzzbishop Me too please. Still having issues too. @TELUS keeps switching out our equipment to make us feel like they are doing something. It still sucks.

  • WerdEmUp Drew 🧡 (@WerdEmUp) reported from Calgary, Alberta

    Ok Telus network is back, but the 3g towers are still dead, only the H is up.

  • IsntThisMe What's my name (@IsntThisMe) reported from Calgary, Alberta

    @TELUS sucks

  • leepalisoc Lee Palisoc (@leepalisoc) reported from Calgary, Alberta

    @allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.

  • ___JONAH___ Jonah Boyar (@___JONAH___) reported from Calgary, Alberta

    Our new @TELUS 4K box actually sucks *****... I think we should switch providers because of how crappy it is.

  • Crackmacs crackmacs (@Crackmacs) reported from Calgary, Alberta

    @mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing

  • Skycaptin5 Jason Stettner (@Skycaptin5) reported from Calgary, Alberta

    Internet has been on and off for like two days, driving me crazy. Then the @telus rep calls offering a higher tier service that can’t physically be given in this area. Madness I say!

  • madeleine_natal Madeleine Natale (@madeleine_natal) reported from Calgary, Alberta

    @JanineRogan @atbfinancial @tashaeurich @nenshi @TELUS @TheArtOf @SajeWellness @Malala If anyone has a headache right now, they're in for a treat.

  • DustinMorris13 DustinΞats (@DustinMorris13) reported from Calgary, Alberta

    @mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.

  • CrazySteveC Steve (10-7-2) (@CrazySteveC) reported from Calgary, Alberta

    Internet in this city is terrible. Shitter shaw and Telus

  • TheSunsRay Sunny Rai (@TheSunsRay) reported from Chestermere, Alberta

    I knew in 2008 our ways, life of operations was stupid as ****, let's collect all this junk, put it in boxes then pay to store it and move around, I saw this world and was like, universe give me the power then I was walking on Stephen Ave and a Telus Girl gave me a blackberry

  • WerdEmUp Drew 🧡 (@WerdEmUp) reported from Calgary, Alberta

    @wandabaker_ Public mobile, is on Telus network, my bill is about $40 per month with 4gigs, unlimited ph/txt Canada wide. Plans vary but these are the same as the cheapest one but with good speeds and lots of towers. You get discounts for autobilling, and you can't incur other charges.

  • Goodwill_Carlos Carlos Cuevas (@Goodwill_Carlos) reported from Calgary, Alberta

    @mattxdaniel @TELUS If you want, send me a DM - I used to work in wireless. Different provider. I could try and help.

  • bartgrover Bart Grover (@bartgrover) reported from Calgary, Alberta

    @morningshowmatt @TELUS @Netflix_CA Good to see you’re back on your feet after this terrible experience. Can’t say we all weren’t a little worried for you but you did it #OurLittleTrooper

  • kvlovely19 Sleepless in YYC (@kvlovely19) reported from Calgary, Alberta

    This friend of mine, Bonnie, was there for me when my mom died. I used to work with her when I worked at Telus Mobility. Such a nice lady. I have a bad feeling. I really do. I hope I'm wrong. He's been in hospice for a week now.

  • scotch_guy Andrew Ferguson (@scotch_guy) reported from Calgary, Alberta

    @TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jdurby1 John Durby (@Jdurby1) reported

    In addition to the power being out in #yeg it would seem cell service @TELUS is overloaded as well.

  • skinzfan09 Morris (@skinzfan09) reported

    @WesleyJBarSim @TELUS Same thing happened to me few weeks back someone on here recommend @vaezil he help me recover my locked account In 30mins. His an expert.

  • AndolfAlberta Andolf (@AndolfAlberta) reported

    @TELUS why did no one show up between 1-3pm on Saturday to fix my fibre optic cable as promised? And why when I phoned today I was on hold for over 30 minutes and then was hung up on? And why did I receive a text message right after saying I hung up?

  • badmonkey68 The Sudsy Scoundrel🍻 (@badmonkey68) reported

    You know what is going to make my call with Telus support better? Waiting 45 minutes on hold to talk to someone that I know will not behelpful. And I didn't tag them because tweeting doesn't help either.

  • JaneSkocdopole Jane Skocdopole 🤦🏻 (@JaneSkocdopole) reported

    @RobSomerville1 @TELUS Several years ago we had a Telus “Smart Hub,” it connected to cell towers. It was okay…but got increasingly expensive. Our cell service here is not great, so I’m skeptical. However! Rumour has it Telus is building a new tower near here, if that does transpire. I may try this.

  • adi1893 Adi (@adi1893) reported

    There’s a @TELUS/#TELUS #internet outage in my neighbourhood. First time @ShawInfo/#Shaw has proved useful.

  • papprica L (@papprica) reported

    @teririch @TELUS @nationalpost I just switched to them, I wonder if there’s some damn way to get out of my contract considering I completely don’t feel safe having them providing my home and cell services?

  • KempfFred Fred Kempf (@KempfFred) reported

    @TELUSsupport @TELUS omg worst #customerservice ever you called me and im still on hold 11mins later. @shawcable can ypu help

  • CANDYSUPERGROUP SAM MACDONALD (@CANDYSUPERGROUP) reported

    @TELUSsupport I figrd out why Telus sucks...a high tech company could integrate their divisions or at least their password systems. Simplicity would be so much better. Different passwords for Intnt, wifi, TV, PikTV, Mobile & MyTelus. Forget one, screws up all and all devices.

  • Cented7 FaZe Cented (@Cented7) reported

    .@Verizon you are a great internet provider but the routing to the servers give everyone in virginia packet loss - i used to have this at home with telus please fix <3 ilysm best internet out there haha