Telus Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T2R, T3K, T3M, T3J, T1Y, T2T, T3B and T2K.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (13%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
Oh it can back for 2 secs it appears it is down everywhere in Alberta! But no mention of this outtage on @TELUS website or call centre!
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Ryan Lambert
(@Ryanlambert11) reported
from
Calgary, Alberta
@aimeok @BlayTopher Two years with Telus and I’ve never had an issue! I’ll vouch for them!
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Joshua.
(@joshee) reported
from
Calgary, Alberta
@koodo when will you support smartwatches? @TELUS supports them... 🙏⌚ @SamsungCanada Active 2
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Ken Crook
(@kencrook) reported
from
Calgary, Alberta
I’ve had this number call at least once a week for past 6 weeks or so. Never answer as I assumed it was @TELUS pushing their new fibre install to compete against #ShawCable
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cm
(@Crackmacs) reported
from
Calgary, Alberta
The #TELUS network seems to be having issues in Calgary, for data.
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Sebastian A. Salazar
(@hangarcat) reported
from
Calgary, Alberta
Hey @telus, maybe stop sending me emails about this piece of crap app, it’s not secure and it’s a slap in the face to our public healthcare. Everyone involved with it ought to be ashamed of this Mickey Mouse initiative #YYC #Calgary #alberta #abhealth #AHS #AbLeg #abpoli
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David Khan
(@Dave_Khan) reported
from
Calgary, Alberta
Apparently the #Telus #babylon app records your patient consultations with the doctor on the other end There are questions about in which country that data is stored, what privacy & data laws apply & whether the over-broad terms of service takes away your ownership of that data.
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Jonathan Anderson
(@jaonesix) reported
from
Calgary, Alberta
Anyone have @WWENetwork on @TELUS? I contacted @TELUSsupport nearly two weeks ago trying to figure out why WWE network’s streaming service doesn’t recognize my cable subscription. Telus had no explanation and said they would contact me with a solution (this has happened before)
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Ken King
(@coachkenking) reported
from
Calgary, Alberta
Want to start on the idea of switching from #Telus to #Shaw after some bad service, high costs and poor quality Internet/TV in spite of having a pretty pricey package. Pros and cons are appreciated!
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Sleepless in YYC🇨🇦🇬🇧🇸🇦🇺🇸
(@kvlovely19) reported
from
Calgary, Alberta
So customers of Telus Mobility, widespread outage of contacting 911
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յσηαϯհαη
(@Jonleescholes) reported
from
Calgary, Alberta
I have to give a huge thanks to @TELUS My wife (and her kids) are now working from home. We have never reached our data limit never mind going over. A quick chat with a representative and now we have unlimited data for 2 years at no extra cost! #yyc #Telus
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Tamara Gimon
(@tgims16) reported
from
Calgary, Alberta
@TELUS @TELUSsupport I am very disappointed that after 6 weeks of trying to get home internet and multiple false promises that still there are no answers and no one can help. Cancelled... I guess now onto another provider.
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dumb cowboy 🤠
(@oopsatallie) reported
from
Calgary, Alberta
just tryna watch these people **** up their lives but @TELUS is too busy tryna **** up mine 😔😔😔 #90dayfiance
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Mike Lindsay
(@mlindsay65) reported
from
Calgary, Alberta
@TELUS your OpticTV app is terrible. I just rest my password using the link from the app and it still won’t log me in. Very un-user friendly.
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@TELUSsupport @TELUS seriously your customer support/service leaves a lot to be desired. 😐 #herewegoagain
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David Murray
(@david06243894) reported
from
Calgary, Alberta
You dam well know there is support, especially from Telus! Stop grand standing!
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░D░M░
(@DustinMorris13) reported
from
Calgary, Alberta
Dear @Rogers, please fix the texting issue to Telus phones. Thank you.
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
We are back in action with no communication from @TELUS about their blackout; clearly there is a need for a change management personnel or team!
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@asadyyc @TELUS It’s just terrible
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Cait Thompson
(@CaitThompson2) reported
from
Calgary, Alberta
@TELUSsupport we don’t have any service in Bridgeland, #yyc. Our community chat group has confirmed it’s a community wide problem. #helpus @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Daryl Anselmo
(@darylanselmo) reported
@UniMatrixZ0 @TELUS Yep. It’s a capitalist race at the moment - which of the local service providers connects me first wins the contract.
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Daryl Anselmo
(@darylanselmo) reported
Now on my 29th consecutive day without home internet. @TELUS and @TELUSsupport cannot provide ETA. Call center takes hours, wait patiently and rep cannot help. Twitter account asks for DM, then their account authentication app fails...
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Gary Brown
(@GarryyBrown) reported
If the god damn blue jays don’t go out and get atleast 2 relievers that throw 100, I think it’ll finally push me over the edge, I think I’ll have to switch to Telus , and I don’t want to #mlb #bluejays #NextLevel
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Ali
(@aslekarii) reported
@TELUS Considering with the situation in Iran escalating every day and the internet still being shut down, we would appreciate it if Telus would extend the waive fee for Iran. During this we were able to talk to our families all thanks to Telus please consider an extension. Thanks
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Sharpie
(@Sharpie780) reported
Glad that after losing my **** on Telus a month ago because of my Wifi (or lack thereof) and finally having it fixed I now have TV boxes not functioning and I’ll have to call and deal with it all again. #OligopolisticBullshit
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Luke R
(@LukeRmufc) reported
@TELUS By Far the worst customer service I’ve ever experienced. @TELUS not helping me move my fibre internet cable and home security from North Van to Whistler. I am happy to cancel the contract if you can’t provide me with the service that you offer and have promised
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Merlin Blackwell, Mayor
(@BlackwellMerlin) reported
@OwenTorgerson @TELUS telus LTE is 2.52 MBPS in Clearwater. Mascon(owned by telus) here is 118.15, but they are DSL on another network still I think.
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Inugami
(@JMA_Inugami) reported
@TELUS **** you! I pay you so much goddamn money a month, I have full bars where I am, and I can barely load an email! If you’re lying about service, quit it! If you’ve slowed me down for shiggles, quit it! Fix your ****!
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Beautifully Inclusive
(@AdvocatingHere) reported
How is my evening going? Well I waited on hold to talk to telus for 3 hours, got disconnected and have now been on hold for another 45 minutes. ****. @TELUSsupport
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Sara with no H
(@saracharette) reported
@TomasiaDaSilva We are a business in Fairview and we have been having issues with cell phones for months. Nothing has been resolved. Our company is with Telus.