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Telus outages and service status in Calgary, Alberta

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Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received May 13, 3:21 PM EDT.
  • 52% Internet (52%)
  • 24% Phone (24%)
  • 16% Wi-fi (16%)
  • 8% E-mail (8%)

The latest reports from users having issues in Calgary come from postal codes T3J , T2R , T3H , T3A , T1Y , T3K , T3G and T2J .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

CityProblem TypeReport Time
Calgary E-mail 23 hours ago
Calgary Internet 1 day ago
Calgary Internet 2 days ago
Calgary Phone 3 days ago
Calgary Internet 5 days ago
Calgary Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • jonathanwhudson
    (Jon)ny Foozball (@jonathanwhudson) reported from Calgary, Alberta

    @sheldonjones83 @DanSportsFan34 I'm watching it through my Telus login right now.

  • jwd7150
    Jwd7150 (@jwd7150) reported from Calgary, Alberta

    Hey telus yr wifi has dropped 6 × now at the dome that's horrible shaw is definitely better !!

  • DustinMorris13
    dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    @Karone81 @TELUS Oh Telus has the best customer service!

  • ReWorksYYC
    REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.

  • DeckerT19
    Decker (@DeckerT19) reported from Calgary, Alberta

    If you have #cable - and you have not taken this journey yourself,I couldn’t recommend it more to help justify your monthly bill. Glad to be a #telus cable customer.

  • Hoffa_man
    Kevin Hoffman (@Hoffa_man) reported from Calgary, Alberta

    @wowmobile @koodo @TELUS Congratulations! Your combined lack of effort has officially provided the worst customer service experience of my entire life!

  • CalgaryBluesky
    🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹ (@CalgaryBluesky) reported from Calgary, Alberta

    @0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.

  • Skycaptin5
    Jason Stettner (@Skycaptin5) reported from Calgary, Alberta

    I find that @TELUS internet has been incredibly unstable recently, with half speeds since covid started. Disconnects often too now.

  • UKgeordieColin
    Colin (@UKgeordieColin) reported from Calgary, Alberta

    @TELUSsupport we recently swapped from Shaw to Telus and it is the worst wifi experience we have ever had. It is meant to be the fibre optic super fast and it is terrible. How do we get someone to look at this? Our satisfaction is nil.

  • MichelletypoQ
    Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    Hey @TELUS @Bell ... how bout you pull out your agreement with Huawei.. the one you lobbied the Harper government for and got. Take some accountability for this damn mess!

  • dondawgbarrett
    Don (@dondawgbarrett) reported from Calgary, Alberta

    @TELUS 1:15 mins on hold. Incredibly horrible service.

  • jwd7150
    fireanticanadainG.bettmen! (@jwd7150) reported from Calgary, Alberta

    Telus calgary u idiots seriously need 2 get yr **** together better ive had home services problems 4 3 hrs with my wifi on my tv & computers wtf is going on this yr AI crap tell u im calling about mobility issues& now yr departments r close this company is bullshit!!!

  • alberta_cw
    CW 4 a New Republic of Alberta4All. Nothing Less. (@alberta_cw) reported from Calgary, Alberta

    Rogers/Shaw along with Telus & Bell is just one step closer to a monopoly. The corporate elite love owning utility infrastructure where you have no one else to go. It’s just another form oligarchy. Any entity like this should be broken up or made into public infrastructure.

  • gregglatz
    Greg Glatz 🇨🇦 (@gregglatz) reported from Calgary, Alberta

    Best part of my day? Eight calls to @TELUSsupport because my Telus tech showed up this morning to do an install and left without getting in the building. Apparently, he’s the only person in the world unaware that the @rogers network is down and you can’t reach people by phone.

  • drybones_33
    ferhab (@drybones_33) reported from Calgary, Alberta

    Lost signal are your ******* kidding @telus

  • ReWorksYYC
    REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @BazingatheoryCA @joeywants @TELUS Thank you. I hope they fix soon. 😐

  • CofDead1
    C of Dead (@CofDead1) reported from Calgary, Alberta

    @mattmcqueen Damn, @telus

  • richardwfrank8
    richard (@richardwfrank8) reported from Calgary, Alberta

    @TELUS wondering how there is always a wait for over an hour to get customer service on the phone...always! This is crazy!

  • justkenking
    Ken King⚡️ (@justkenking) reported from Calgary, Alberta

    @TELUS I'm looking to leave my mobile provider after being with them since 2006. Not going to name any names, but about once a year they just fail me and the entire country completely. What can you offer me?

  • Chinook87
    Calgaryvoter (@Chinook87) reported from Calgary, Alberta

    Can anyone recommend an Internet service besides Telus… tried to switch to them today and it was impossible and painful. Eventually gave up and cancelled the switch

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Angus1349511
    Angus (@Angus1349511) reported

    @tokifyi Telus is just the frontman for it. This is all Fed, nothing to do with commercial business. Telus isn't going to be designing any of it, they cant even operate a telco network and they are broke, zero growth, stock tanking

  • ireney33
    Ireney (@ireney33) reported

    @KirkLubimov I complained to Telus about an aggressive customer service agent in India and I got a call from the manager who said to me, yes we are trying to move customer service back to Canada. So this must be their answer. Idiots. So all my personal info sits in India.

  • Wajeeha91362602
    fangya (@Wajeeha91362602) reported

    @malaymail Try other solution instead- bring back gst and reduce sst.mof sendiri cakap gst lebih telus right

  • JohnGan94616367
    TFSA_Millionaire (@JohnGan94616367) reported

    @VanIsleInvestor No idea what it does. I bought the following at 52 weeks lows because I know what it does - Clorox, PAYPAL, Telus, DEO ( Johnnie Walker) . 90% of my subreddit members says they are bad company and thats my contrarian indicators to buy.

  • DThespud15601
    Doug the Spud 🇨🇦 (@DThespud15601) reported

    @Tablesalt13 Actually ok with this because I can't understand a ******* thing usually. Also I left Telus, Shaw, Rogers, Bell years ago. **** them.

  • heiba986627073
    heiba9866 (@heiba986627073) reported

    @markmandel007 @WestJet Westjet wanted cheap labor they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any experience in airlines at all

  • unclehaver
    lost everything betting on the sushi race (@unclehaver) reported

    @Baritone_BC I am all for public housing and safe injection sites and better public transit. Those things help people like me. This data centre only enriches Telus and bails out West Bank

  • indicarys
    c • she (@indicarys) reported

    vancouver/lowermainland-ites. what ******** are we gonna do about these ridiculous data centers that telus is planning to rely on bchydro for

  • radekrybs
    Rad3k (@radekrybs) reported

    @EvanLSolomon Is this the same Telus that built the prescribeIT thing that is being wound down? Why give them more money? Give it to young engineers who aren’t bound by lame corporate handcuffs

  • Polkameister
    Bill Brasky (@Polkameister) reported

    Carney literally just announced a $25 billion slush fund offering his wealthy investor friends a chance to profit off Cdn. owned infrastructure. Yesterday Carny enriched Telus shareholders with another $2 Billion taxpayer financed gift. You are an idiot & fraud to not see this.