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Telus

Telus Outage Report in Calgary, Alberta

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Calgary come from postal codes T2R , T3K , T3J , T3M , T1Y , T3B , T2K and T2T .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

CityProblem TypeReport Time
Calgary Internet 9 hours ago
Calgary Internet 3 days ago
Calgary Internet 4 days ago
Calgary Internet 4 days ago
Calgary Wi-fi 4 days ago
Calgary Phone 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • coachkenking
    Ken King (@coachkenking) reported from Calgary, Alberta

    Want to start on the idea of switching from #Telus to #Shaw after some bad service, high costs and poor quality Internet/TV in spite of having a pretty pricey package. Pros and cons are appreciated!

  • Making8
    Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    @Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.

  • oopsatallie
    dumb cowboy 🤠 (@oopsatallie) reported from Calgary, Alberta

    just tryna watch these people **** up their lives but @TELUS is too busy tryna **** up mine 😔😔😔 #90dayfiance

  • joshee
    Joshua. (@joshee) reported from Calgary, Alberta

    @koodo when will you support smartwatches? @TELUS supports them... 🙏⌚ @SamsungCanada Active 2

  • kencrook
    Ken Crook (@kencrook) reported from Calgary, Alberta

    I’ve had this number call at least once a week for past 6 weeks or so. Never answer as I assumed it was @TELUS pushing their new fibre install to compete against #ShawCable

  • Dave_Khan
    David Khan (@Dave_Khan) reported from Calgary, Alberta

    Apparently the #Telus #babylon app records your patient consultations with the doctor on the other end There are questions about in which country that data is stored, what privacy & data laws apply & whether the over-broad terms of service takes away your ownership of that data.

  • drybones_33
    ferhab (@drybones_33) reported from Calgary, Alberta

    Lost signal are your ******* kidding @telus

  • DustinMorris13
    ░D░M░ (@DustinMorris13) reported from Calgary, Alberta

    Dear @Rogers, please fix the texting issue to Telus phones. Thank you.

  • ReWorksYYC
    REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.

  • Ryanlambert11
    Ryan Lambert (@Ryanlambert11) reported from Calgary, Alberta

    @aimeok @BlayTopher Two years with Telus and I’ve never had an issue! I’ll vouch for them!

  • tgims16
    Tamara Gimon (@tgims16) reported from Calgary, Alberta

    @TELUS @TELUSsupport I am very disappointed that after 6 weeks of trying to get home internet and multiple false promises that still there are no answers and no one can help. Cancelled... I guess now onto another provider.

  • ReWorksYYC
    REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    I’m not sure which is more painful, a wasp sting on the lip or trying to access @Telus customer support. Why did we let these guys become a monopoly? #yyc #smallbusiness #terribleservice

  • jaonesix
    Jonathan Anderson (@jaonesix) reported from Calgary, Alberta

    Anyone have @WWENetwork on @TELUS? I contacted @TELUSsupport nearly two weeks ago trying to figure out why WWE network’s streaming service doesn’t recognize my cable subscription. Telus had no explanation and said they would contact me with a solution (this has happened before)

  • MaxPincombe
    🇨🇦”Magic” Max Pincombe🇨🇦 (@MaxPincombe) reported from Calgary, Alberta

    Well @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting

  • jaonesix
    Jonathan Anderson (@jaonesix) reported from Calgary, Alberta

    Is there a worse customer experience than dealing with @TELUS and @TELUSsupport? Doubt it.

  • CaitThompson2
    Cait Thompson (@CaitThompson2) reported from Calgary, Alberta

    @TELUSsupport we don’t have any service in Bridgeland, #yyc. Our community chat group has confirmed it’s a community wide problem. #helpus @TELUS

  • jonathanwhudson
    (Jon)ny Foozball (@jonathanwhudson) reported from Calgary, Alberta

    @sheldonjones83 @DanSportsFan34 I'm watching it through my Telus login right now.

  • ReWorksYYC
    REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    Well I must admit, @TELUS has redeemed itself as my phone and internet provider. Could still offer easier access to customer service but all the other problems have finally been solved.

  • hangarcat
    Sebastian A. Salazar (@hangarcat) reported from Calgary, Alberta

    Hey @telus, maybe stop sending me emails about this piece of crap app, it’s not secure and it’s a slap in the face to our public healthcare. Everyone involved with it ought to be ashamed of this Mickey Mouse initiative #YYC #Calgary #alberta #abhealth #AHS #AbLeg #abpoli

  • MsCoddington
    Perla Coddington: Pinterest Mom (@MsCoddington) reported from Calgary, Alberta

    Is anyone else having issues with their @TELUS internet but every time you call to get it dealt with, literally nothing changes and the problem keeps getting worse? @TELUSsupport

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Gayle22734637
    Gayle🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇨🇦 (@Gayle22734637) reported

    @Rogers just got a email 2 sign a petition 2 break up Roger's,telus and bell,after claiming the Roger's outage in June my answer was no I'm not signing no petition,I've been with Roger's since I moved to canada from the uk in 2007 and I will stay with them,they are ok in my books

  • Dani_emmett
    Danielle Emmett (@Dani_emmett) reported

    @GlobalCalgary please look into third party scams charging phone bills despite never signing up for the app? @TELUS is allowing this to happen and provides no recourse. Apparently Soccer Club Live (never hear of - no one answers or calls back). It’s a scam. Telus super rude too.

  • pjdelany2
    HockeyBucketList (@pjdelany2) reported

    @tmlfaninvan I paid $209 to Telus for the Center Ice package. Haven't had any problems (so far) watching any game I want.

  • chellamaxwell
    chelsea (@chellamaxwell) reported

    Anyone else having absolute garbage service from @TELUS in the yeg area? Spotty service for at least the last month. iMessages not sending, apps not loading… wtf?

  • alexposadzki
    Alexandra Posadzki (@alexposadzki) reported

    Next witness for the commissioner is a mortgage broker named Nimesh Chauhan, who is a Koodo (Telus) customer that decided not to switch to Freedom on account of the proposed merger.

  • tHeBlObiNc
    Hugh Armstrong (@tHeBlObiNc) reported

    @Bratt_world sad to say, but telus is probably far superior then any other service provider.

  • hottubdj
    Hot Tub (@hottubdj) reported

    @SivzMusic Enable call control, problem solved! I did mine through the Telus website

  • SamaviaAsif2
    Samavia Asif Mahmood Mughal (@SamaviaAsif2) reported

    @TELUS after 48 min he called me back and said he didnt realize the call was dropped. Seriously what was he doing for 48 min? When you put someone on hold you check back with them and keep them updated. He was rude full of attitude.I don’t pay $214 a month to be treated like this

  • ljfawkes
    leslie fawkes (@ljfawkes) reported

    For private for profit clinics. Telus Health infrastructure. In 30yrs @bcndp/@bclib have NEVER been proHC. When ever there’s union contracts up for renegotiations the Gov consistently lowballs. So what will @AdrianDix use the money for…welp will have to file an FOI to find out.

  • datadili
    volume ticker (@datadili) reported

    TELUS International (Cda) Inc. traded 67% above average volume, $TIXT down -7.29%