Telus outages and service status in Calgary, Alberta

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

City	Problem Type	Report Time
Calgary	Internet	5 days ago
Calgary	Internet	7 days ago
Calgary	Internet	7 days ago
Calgary	Internet	8 days ago
Calgary	Internet	10 days ago
Calgary	Phone	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

• 
  Nikita Kalonji (@NikitaKalonji) reported 2 minutes ago from Calgary, Alberta

  Of course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming 😩😩😩 #LiveStreaming #FavouriteSonbet #teluscable

• 
  Decker (@DeckerT19) reported 4 minutes ago from Calgary, Alberta

  If you have #cable - and you have not taken this journey yourself,I couldn’t recommend it more to help justify your monthly bill. Glad to be a #telus cable customer.

• 
  M.G. Duggan Tweeting Trucker🇨🇦 (@ve6dpa) reported 6 minutes ago from Calgary, Alberta

  @SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.

• 
  Jwd7150 (@jwd7150) reported 6 minutes ago from Calgary, Alberta

  Well telus where the hells Mt brother in law refund money from the equipment he sent back in October he's still waiting for his money back what the hells taking u idiot's so long ?!!?

• 
  EXOWEB Studio (@EXOWEBStudio) reported 7 minutes ago from Calgary, Alberta

  Guys any recommendations on 5 gigabit speed routers? @RaidOwlTweets aperently Telus DNS is leaking and their solution is CVE vulnerable as did community at @Level1Techs did point out @TELUSBusiness are you guys aware of that? What router you would recommend? (1/2)

• 
  richard white (@everydaytourist) reported 14 minutes ago from Calgary, Alberta

  @CalgaryResponse @joshyyc @TELUS You are correct Telus Sky as office at base and residential above. The problem is new buildings rarely have cheap rents office or residential unless subsidized. Old buildings are key to start ups for all types of business retail restaurants office etc.

• 
  fireanticanadainG.bettmen! (@jwd7150) reported 14 minutes ago from Calgary, Alberta

  TELUS IM GETTING ******* AND SICK OF YR REMOTES AND PVR ******* UP IM ALSO PISSED THAT YR BILL PAYMENT DEPARTMENT PUT ME IN THE ******* COLLECTION AGENCY'S 4 YR **** UP ON MY FINAL BILL U PPL SUCK !!!!!!

• 
  Ajay (@ajaykamboj80) reported 18 minutes ago from Chestermere, Alberta

  @TELUS hello telus...waiting on ur telus support 2hrs 10 min...pathetic...and instead of telus u guys can change ur name to looters ..that suits you...last 5 months u guys says next month bill will be ok for sure...and I m paying u extra from last 5 months..

• 
  Adam J. Humphreys (@Making8) reported 19 minutes ago from Calgary, Alberta

  @JayBeeGooner @TELUS Yep, 100 down difference max which is pathetic. @Bell says they won’t charge a premium until March 31st. If it’s not GBps it’s not really true 5G.

• 
  Adam J. Humphreys (@Making8) reported 20 minutes ago from Calgary, Alberta

  If @Telus offers Telus Tv Plus with your internet know that it doesn’t work with Apple Airplay without serious issues that they are aware of. They offered free HBO and Crave. However their interface is so bad it’s not worth it.

• 
  rad ♿ (@The_Rad_Zone) reported 23 minutes ago from Calgary, Alberta

  Telus sighed me up for their internet with a free trial month and sent me a bill two weeks later. I called them and told them nicely to come get their ****.

• 
  Lovejivan Sidhu (@lovejivansidhu) reported 25 minutes ago from Calgary, Alberta

  Today was the third time @TELUS tried to install fiver internet at my house, and we were running into the same issue that they kept saying was fixed. The company that connected our house to the rest of the system didn't actually connect us. Its ONLY been 4 months... #yyc

• 
  Kevin Barrowcliff (@🏡) (@KBarrowcliff) reported 30 minutes ago from Calgary, Alberta

  @CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..😡😡😡

• 
  richard (@richardwfrank8) reported 34 minutes ago from Calgary, Alberta

  @TELUS wondering how there is always a wait for over an hour to get customer service on the phone...always! This is crazy!

• 
  dustin spicy noods morris (@DustinMorris13) reported 38 minutes ago from Calgary, Alberta

  @Cass403 @SWCalgaryGuy @TELUS Agreed!! I even still have the box because they didn't ship a return address label and they said no problem we'll use it.

• 
  ░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported 40 minutes ago from Calgary, Alberta

  @jeterfan28 @RogersHelps @TELUS Telus is offering 30gb for 10 bucks less than Rogers is offering me as a 14 year customer.

• 
  Guillermo Manriquez (@GuiManCam) reported 42 minutes ago from Calgary, Alberta

  @TELUS @TELUSsupport I’m trying to move my services and cancel my tv service and your useless representatives hang up on me every time I have spoken to 4 different persons there 🤬🤬🤬

• 
  REWORKS (@ReWorksYYC) reported 43 minutes ago from Calgary, Alberta

  @joeywants @TELUS Yup, I’m having the same problem.

• 
  Jeremy Duncan (@duncanjeremy) reported 46 minutes ago from Calgary, Alberta

  @TELUSsupport No issues on any other platforms. I have a Telus 1Gbps fibre connection.

• 
  Frank,the Bluesman (@Frank76453011) reported 52 minutes ago from Calgary, Alberta

  @tombielecki @AB_EmergAlert Thank God,I'm not a Telus customer....and I haven't been for approximately 15 years or so.....

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason Boring (@JasonBoring99) reported 3 minutes ago

  @JustMeJamie64 @Rogers Telus is just as bad plus most of their technicians are from India, completely useless and no troubleshooting skills

• 
  Cm (@leafsforever72) reported 6 minutes ago

  @OILanatude @Rogers @telusmobility Damn I was debating doing this switch Telus is absolute *** for service

• 
  Aeyo (@Aeyorl) reported 6 minutes ago

  @Zahra_szn For real Telus ai Crowdgen Some much platform I knew since 2021 But to get someone outside was the issue Telus was even recruiting Nigerians back that Personal I think it’s this wave of web3 guy that pivoted honestly People giving accounts to Nigerians Dey ran it like agency

• 
  Emmanuel – Big Tech & AI Investor (@EmmanuelInvest) reported 6 minutes ago

  5/ 🤝 COMMERCIAL ECOSYSTEM & PARTNERSHIPS Over 60 MNO partners covering >3 billion subscribers worldwide (AT&T, Verizon, Vodafone, Rakuten, Bell Canada, Telus, stc Group, and more). • Network integration & testing underway in multiple European countries • Regulatory progress in UK, Japan, Brazil, and elsewhere • U.S. commercial service approvals already secured • Deploying thousands of low-band cells in the U.S. (targeting ~5,600 total) Revenue backlog: ~$1.3 billion (majority commercial; government minority but scaling rapidly). Japan J-LEO selection (pending approvals): up to ~$1B non-dilutive government capital potential.

• 
  Dean Skoreyko (@bcbluecon) reported 11 minutes ago

  It turns out the two days before the Summerland fire, the Penticton city council demanded Rogers and Telus to update the horrible cell phone coverage. Neither the Eby or Carney govts even bothered to respond. Now there’s 12,000 Summerland residents in Penticton trying to get information on the fire and power outage and evacuation. There’s a massive bottleneck now and getting service is intermittent, at best. Where are the temporary cell towers? Total govt incompetence and mismanagement of the entire situation.

• 
  Mike in the Valley (@mikeinthevalley) reported 13 minutes ago

  @TELUS @TELUSsupport 1 hr later no call do had to call in. The frustrating thing is that she didn't want to change anything but Telus is switching boxes, so they force her to upgrade. She told the agent that she's 84 and doesn't understand tech and they told her she'd have to pay to have someone help

• 
  lutz zilliken (@LZilliken) reported 13 minutes ago

  Down town Nanaimo One ******* bar with telus How is that piece of **** company still in business????

• 
  Kat Maven (@WhtHatRebellion) reported 14 minutes ago

  @miket136 Cool 😎 what a great idea. Our remote crews all use Stalink now. No more stupid expensive telus air cards.

• 
  Some might say… (@paulbeit) reported 16 minutes ago

  @Critter_Paths @RebelNewsOnline Oh gosh…ya…I’ve been doing this for 30 years…building switching centers, to central offices/and now Data Centers and supporting/installing/upgrading/planning/budgeting/building these projects and all the “wires” on poles, towers and in holes - all over 🇨🇦. Built networks for Bell, Roger’s, Telus, Cogeco, Videotron, Eastlink, SaskTel, NRBN, NFTC, C3Telecon, Sogetel……I can go on. Here is the scoop on Data Centers. Yes, DC’s take a ton of energy in the form of electricity and some “do” water. Not all are built the same. For context a simple (small) 50,000 square foot DC - can provide service to approximately 30M people globally again on today’s AI standards. This DC, again for example, can create over 3 to 7m in tax revenue per year for any community (and way more for the feds could get some DST from the 🌎. So this DC, for context, sits in a Dollar Store size building……and delivers a huge boost to the locals….to build that they employed over 200 part time and now hire 50 people to manage it daily…the 200 that built this, build the next - a team a crew, and they get way more $ after every gig….talk to me….I fly around talking about this. I think we have a better job to do in communicating the overall business, environment, economic, and social aspects of them….I have work to do….but Canada is cold, has a ton of land, resources, and a ton of access to global fiber connectivity. If not, I’ll install it with all my friends 👍🇨🇦👍

• 
  #RedPillJamie (@RedPillJamie) reported 18 minutes ago

  Here is a summary of annual net income (profit after tax) for the key publicly traded companies discussed previously, focusing on the major telecoms (Rogers, Telus, BCE/Bell) and major banks (RBC, TD, Scotiabank). Figures are in Canadian dollars (CAD) unless noted, drawn from company reports, Statista, Macrotrends, and related filings. Fiscal years typically end December 31 for telecoms and October 31 for banks. Data covers 2019 through the most recent full year available (primarily 2025; partial 2026 data is limited). Note that one-time items (e.g., asset sales, impairments, acquisition gains/losses, tax adjustments) can cause large year-to-year swings. Adjusted/operating figures are often higher and more stable but are not shown here—raw reported net income is used. Telecommunications Rogers Communications (RCI) • 2019: ~$2.04 billion • 2020: ~$1.59 billion • 2021: ~$1.56 billion • 2022: ~$1.68 billion • 2023: ~$0.85 billion • 2024: ~$1.73 billion • 2025: ~$6.9 billion (significantly boosted by gains, including related to MLSE investment revaluation) Telus (TU) (approximate CAD figures; some sources convert to USD) • 2019: ~$1.75 billion • 2020: ~$1.21 billion • 2021: ~$1.66 billion • 2022: ~$1.61–1.62 billion • 2023: ~$0.84–0.99 billion (lower due to various factors) • 2024: ~$0.99–1.11 billion range across reports • 2025: ~$1.11 billion (attributable to common shares in some presentations) BCE Inc. (Bell Canada parent, BCE) • 2019: ~$2.29–2.45 billion range • 2020: ~$1.85–1.86 billion • 2021: ~$2.16–2.31 billion • 2022: ~$2.09–2.25 billion • 2023: ~$1.54–2.33 billion • 2024: ~$0.12–0.38 billion (impacted by impairments and other items) • 2025: ~$6.5 billion (boosted by investment gains, including MLSE-related) Major Banks Banks are larger and more profitable overall. Figures are reported net income (attributable in some cases). Royal Bank of Canada (RBC / RY) • 2019: ~$12.9 billion • 2020: ~$11.4 billion • 2021: ~$16.1 billion • 2022: ~$15.8 billion • 2023: ~$14.6 billion • 2024: ~$16.2 billion • 2025: ~$20.4 billion Toronto-Dominion Bank (TD) • 2019: ~$11.7–12.1 billion range (CAD) • 2020: ~$11.9 billion • 2021: ~$14.3 billion • 2022: ~$17.4 billion • 2023: ~$10.6–10.7 billion • 2024: ~$8.8–8.9 billion (impacted by U.S. issues/provisions in some periods) • 2025: ~$20.5 billion (strong recovery) Bank of Nova Scotia (Scotiabank / BNS) • 2019: ~$8.4–8.8 billion • 2020: ~$6.8–6.9 billion • 2021: ~$9.6–10.0 billion • 2022: ~$9.9–10.2 billion • 2023: ~$7.3–7.5 billion • 2024: ~$7.8–7.9 billion • 2025: ~$7.8 billion Quick Notes • Trends: Telecom profits were more volatile, with dips in 2020 (COVID) and some mid-period years due to competition, capital spending, and one-time charges. Banks generally showed recovery and growth post-2020, though TD faced specific U.S.-related pressures in 2023–2024. 2025 was strong for several firms due to operational improvements and gains. • Scale: Banks’ profits are substantially larger than the telecoms’. • Sources & caveats: Drawn from company annual reports, SEDAR+/SEC filings summaries, Statista, and Macrotrends. Exact figures can vary slightly by “attributable to common shareholders,” currency conversion (for USD-reported views), or restatements. Always check the latest official filings for precise audited numbers, as 2026 interim results are still emerging. • Other Big Six banks (BMO, CIBC) follow similar patterns of multi-billion CAD annual profits, with growth in recent years but variability from credit provisions and economic conditions. For the absolute latest quarterly updates or detailed breakdowns (e.g., by segment), refer to the companies’ investor relations pages.