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Telus outages and service status in Calgary, Alberta

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Calgary, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received May 13, 3:21 PM EDT.
  • 52% Internet (52%)
  • 24% Phone (24%)
  • 16% Wi-fi (16%)
  • 8% E-mail (8%)

The latest reports from users having issues in Calgary come from postal codes T3J , T2R , T3H , T3A , T1Y , T3K , T3G and T2J .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

CityProblem TypeReport Time
Calgary E-mail 3 days ago
Calgary Internet 3 days ago
Calgary Internet 4 days ago
Calgary Phone 5 days ago
Calgary Internet 7 days ago
Calgary Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • ReWorksYYC
    REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.

  • ReWorksYYC
    REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @joeywants @TELUS Yup, I’m having the same problem.

  • everydaytourist
    richard white (@everydaytourist) reported from Calgary, Alberta

    @CalgaryResponse @joshyyc @TELUS You are correct Telus Sky as office at base and residential above. The problem is new buildings rarely have cheap rents office or residential unless subsidized. Old buildings are key to start ups for all types of business retail restaurants office etc.

  • NikitaKalonji
    Nikita Kalonji (@NikitaKalonji) reported from Calgary, Alberta

    All I had to do was start typing “Dad” and my service came back; what the heck @TELUSsupport @TELUS why couldn’t my phone receive or make calls or sms for the past 30min?!?!

  • drybones_33
    ferhab (@drybones_33) reported from Calgary, Alberta

    Lost signal are your ******* kidding @telus

  • JasonPYYC
    Jason P. (@JasonPYYC) reported from Calgary, Alberta

    @wmpdll @Melkorka12 They don’t care about retention really. New customer acquisition is more important for some reason. Long time telus. Have 6 boxes and at time was only one doing wireless. They had a deal and I was on month to month and they wouldn’t give it to me even if I did a contract.

  • Making8
    Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    @Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.

  • alberta_cw
    CW 4 a New Republic of Alberta4All. Nothing Less. (@alberta_cw) reported from Calgary, Alberta

    Rogers/Shaw along with Telus & Bell is just one step closer to a monopoly. The corporate elite love owning utility infrastructure where you have no one else to go. It’s just another form oligarchy. Any entity like this should be broken up or made into public infrastructure.

  • DustinMorris13
    ░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported from Calgary, Alberta

    @jeterfan28 @RogersHelps Definitely hit up @TELUS for options. They might be able to do something to help get out of Rogers

  • dinnerwithjulie
    Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    @ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…

  • bobbie403
    robyn raymond (@bobbie403) reported from Calgary, Alberta

    Keep piling on Thursday.. after spending 2h on the phone with 5! (Yes 5) separate agents last week.. I call in to @TELUS again.. to find out my problem WASN’T solved and the solution is much different than presented by the previous agents. #yourekidding #wheredoisendmyinvoice

  • jwd7150
    Jwd7150 (@jwd7150) reported from Calgary, Alberta

    Hey telus yr wifi sucks here at the Scotiabank saddledome it keep dropping!!

  • duncanjeremy
    Jeremy Duncan (@duncanjeremy) reported from Calgary, Alberta

    @TELUSsupport No issues on any other platforms. I have a Telus 1Gbps fibre connection.

  • MichelletypoQ
    Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    Hey @TELUS @Bell ... how bout you pull out your agreement with Huawei.. the one you lobbied the Harper government for and got. Take some accountability for this damn mess!

  • DustinMorris13
    Đ₥ (@DustinMorris13) reported from Calgary, Alberta

    @aggieloveseggs @MrD_AB It's telus at work, and it's never been great.

  • jwd7150
    fireanticanadainG.bettmen! (@jwd7150) reported from Calgary, Alberta

    Telus calgary u idiots seriously need 2 get yr **** together better ive had home services problems 4 3 hrs with my wifi on my tv & computers wtf is going on this yr AI crap tell u im calling about mobility issues& now yr departments r close this company is bullshit!!!

  • Making8
    Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    Awesome service @TELUSBusiness 👎On the phone with a rep looking into a payment and an auto prompt kicks in saying “the department you are calling is now closed thank you for calling Telus.”

  • jwd7150
    Jwd7150 (@jwd7150) reported from Calgary, Alberta

    Well telus where the hells Mt brother in law refund money from the equipment he sent back in October he's still waiting for his money back what the hells taking u idiot's so long ?!!?

  • jelliclecatsttv
    Jelli (@jelliclecatsttv) reported from Calgary, Alberta

    So My Internets Going To Be Shut Down Soon… When I Signed Up At @TELUS I triple Checked That It Would Come Out Of The Same Account As My Phone Bill He Said Yes Well Guess Who Has A Surprise $300+ Bill. 😤🤬 #TelusProblems

  • SoulfulHarmony
    N. (@SoulfulHarmony) reported from Calgary, Alberta

    I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JizzWailers
    Evar Orbus and His Galactic ****-Wailers (@JizzWailers) reported

    @PeterMeiszner @BoVanston @TELUS Nobody wants this, **** off

  • Intifada4Life
    Mitch McEachern 🇵🇸🇨🇺 (@Intifada4Life) reported

    If you’re with Telus anywhere in Canada, call to cancel and explain why.

  • gray_hat10
    Gray Hat (@gray_hat10) reported

    @nduko__ I've been on Telus three years now. Never dissapoints

  • Kingers101
    matthew (@Kingers101) reported

    @SteveSaretsky Telus is the worst besides CRA to deal with. I’ll be cancelling my Telus subscription. Only reason still in buisness lack of competition..

  • Nikki98212136
    Nikki (@Nikki98212136) reported

    @PWHL_Minnesota How can we watch this in Canada? Telus and the CBC are Horrible. I got off work early and still, I can't find the game. Help?

  • Kristy91808800
    Kristy (@Kristy91808800) reported

    @KarmSumal @TELUS shipped the jobs offshore for bigger profits maybe bring back the customer service centres to Canada

  • worlddesignhub
    World Design Hub (@worlddesignhub) reported

    Canada is doubling down on sovereign AI infrastructure. Following the sell-out of their first AI Factory, TELUS and the Canadian government are building three new state-of-the-art facilities in BC.

  • Shouldnotbeonx
    Shouldntbehere (@Shouldnotbeonx) reported

    @VanCityVice @Emily_Lowan No I don’t but the sound from data centres is *actually* bad. Why are you gargling Telus’ *****? This won’t create jobs.

  • makemoneymoney6
    Ewan McGrath (@makemoneymoney6) reported

    @avilewis How is the cbc hack who got fired for self dealing taking credit for this? Telus led. Zero govt support Let’s see how quick he disappears when we start hearing the local and provincial challenges.

  • LallyAd
    LallyA (@LallyAd) reported

    @TELUSsupport I have so much regrets going to Telus mobility and Telus home service nothing ever works and my complaints never get solved just get put into circle