Telus outages and service status in Calgary, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Calgary, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jun 25, 10:21 PM EDT.
- Internet (54%)
- Phone (46%)
The latest reports from users having issues in Calgary come from postal codes T2C , T2R , T3M , T3E , T3K , T3B , T2A and T3H .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Phone | 4 days ago |
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Calgary
|
Internet | 5 days ago |
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Calgary
|
Internet | 9 days ago |
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Calgary
|
Internet | 10 days ago |
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Calgary
|
Internet | 10 days ago |
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Calgary
|
Phone | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Kevin Barrowcliff (@๐ก) (@KBarrowcliff) reported from Calgary, Alberta@CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..๐ก๐ก๐ก
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CW 4 a New Republic of Alberta4All. Nothing Less. (@alberta_cw) reported from Calgary, AlbertaRogers/Shaw along with Telus & Bell is just one step closer to a monopoly. The corporate elite love owning utility infrastructure where you have no one else to go. Itโs just another form oligarchy. Any entity like this should be broken up or made into public infrastructure.
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Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta@TELUS @TELUSsupport Bye #telus 27 yrs as a customer. You have overcharged me 2 much for 2 long on multiple accnts. Your customer service wait times are well over an hour. & when I eventually get through you never fix the problem. Meaning more hour+ long waits. Hello #bell
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Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, AlbertaRenegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??
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Jason Stettner (@Skycaptin5) reported from Calgary, AlbertaI find that @TELUS internet has been incredibly unstable recently, with half speeds since covid started. Disconnects often too now.
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REWORKS (@ReWorksYYC) reported from Calgary, Alberta@june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still havenโt heard back from Telus customer service. Will try your suggestions today.
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Jwd7150 (@jwd7150) reported from Calgary, AlbertaHey telus yr wifi has dropped 6 ร now at the dome that's horrible shaw is definitely better !!
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Loren Stewart (@LorenStewart) reported from Calgary, Alberta@SidhuDP I've just had Telus and Rogers. Telus id have to run to the top of my parents house to get reception. I haven't had a problem with Rogers in 11 years.
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โโโโ ๐ญ๐ โโโโ (@DustinMorris13) reported from Calgary, Alberta@jeterfan28 @RogersHelps @TELUS Telus is offering 30gb for 10 bucks less than Rogers is offering me as a 14 year customer.
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โโโโ ๐ญ๐ โโโโ ๐ฎ๐ฑ (@DustinMorris13) reported from Calgary, Alberta@Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.
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Jwd7150 (@jwd7150) reported from Calgary, AlbertaWell telus where the hells Mt brother in law refund money from the equipment he sent back in October he's still waiting for his money back what the hells taking u idiot's so long ?!!?
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dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta@Karone81 @TELUS Oh Telus has the best customer service!
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(Jon)ny Foozball (@jonathanwhudson) reported from Calgary, Alberta@sheldonjones83 @DanSportsFan34 I'm watching it through my Telus login right now.
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Jon Martin (@JonMartinCalgar) reported from Calgary, Alberta@SingularZeez Telus: The future is outsourced. Their old slogan was The future is friendly. I modified it years ago. It was the first place I was laid off from. They say you never forget your first.
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Mike Lindsay (@mlindsay65) reported from Calgary, AlbertaThe @telus Optic TV app is horrible! Canโt stream on their โ5Gโ for more than 30 seconds without it freezing. Brutal.
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Todd Sandrelli (@ToddSandrelli) reported from Calgary, Alberta@cmcalgary Damn good thing Iโm with Telus then. ;)
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Harold Cundal III (@HaroldCundal) reported from Calgary, AlbertaYou know what's super cool? When @TELUS doesn't process your equipment return properly and you end up with a stain on your credit history years later for their blunder. And good luck getting any help from @TELUSsupport. Garbage.
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Dr. Gidrewicz (@dgidziu) reported from Calgary, AlbertaStanding in line at the Telus Convention Center today it wasn't lost on me that ~90% of the demographic getting #vaccine today was Caucasian. Absolutely MUST continue ALL efforts to reach marginalized members of society. Support for more #vaccinerodeo @gabefabreau. @AHS_media
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ฤโฅ (@DustinMorris13) reported from Calgary, Alberta@aggieloveseggs @MrD_AB It's telus at work, and it's never been great.
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Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, AlbertaHey @TELUS @Bell ... how bout you pull out your agreement with Huawei.. the one you lobbied the Harper government for and got. Take some accountability for this damn mess!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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๐ Chris Parry (@ChrisParry) reported@garymasonglobe @TELUS Telus doesn't want your busiess. I use @heybabbl - local, way cheaper, no contracts, service without call centers
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Doug Ransom (@dougransom) reported@jodyvance @TELUS They are all the same. Services are priced for maximum profit at the service level consumers will tolerate.
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Dexter Uda (@DexterUda1962) reported@JonFraserTF @TELUS I've been with Rogers since they were CanTel. Never had an issue. Sure, I may pay a bit more, but my service is excellent, and so is customer service (if you know how to deal with them).
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TdotTrucker ๐จ๐ฆ (@TdotTrucker) reported@TELUS @garymasonglobe Woah. Nothing should take three weeks or more for your Internet to be fixed. That sounds like a problem on your end and you should be making sure that this customer gets Internet immediately even if you have to use another service in the meantime.
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Adam (@adam212121m) reported@JonFraserTF @TELUS They are all like this. But Telus is absolutely the worst - Rogers - previously Shaw is getting very very close though
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Bit (@Bit111111) reported@RobinHoodlum That's around $2000 I've been down since last September because my AISH payments are only ~$1700 while I haven't been able to get help with filing taxes, a DTC application, etc. It hurts on top of Telus jacking up my bill (I had a disability discount they reneged on) ~$1100/yr.
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Jody Vance (@jodyvance) reportedToday was NOT the day to FAIL my TV viewing, again @telus.
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Jody Vance (@jodyvance) reported@guyfelicella @TELUS *he messaged. Itโs all AI and off shore, now. No direct route to inside support. Iโve spent weeks, perhaps months, of my time on hold/waiting for technical support/technicians/troubleshooting. Itโs never consistently delivered the services Iโve paid for. Itโs brutal
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Marco Niese (@marconiese) reported@JonFraserTF @TELUS You fell for the "lease phone" trick. It's the same as leasing a car. Get the car, return it when your lease is up, and pay for any damage to the car. I never understood why that lease contract was legal in Canada. Next time only consider contracts where you own the phone.
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BCTallTrees (@BcTall) reported@Angelahvn They installed Telus fiber here but it still has very SLOW periods. I'm still trying to figure it out (there's some online guidance on using a separate router downstream of the one Telus provides, for one)