Telus Outage Report in Calgary, Alberta

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

City	Problem Type	Report Time
Calgary	Internet	2 days ago
Calgary	Internet	3 days ago
Calgary	Internet	4 days ago
Calgary	Wi-fi	4 days ago
Calgary	Phone	5 days ago
Calgary	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

• 
  REWORKS (@ReWorksYYC) reported 4 minutes ago from Calgary, Alberta

  I’m not sure which is more painful, a wasp sting on the lip or trying to access @Telus customer support. Why did we let these guys become a monopoly? #yyc #smallbusiness #terribleservice

• 
  ░D░M░ (@DustinMorris13) reported 5 minutes ago from Calgary, Alberta

  Dear @Rogers, please fix the texting issue to Telus phones. Thank you.

• 
  Cait Thompson (@CaitThompson2) reported 7 minutes ago from Calgary, Alberta

  @TELUSsupport we don’t have any service in Bridgeland, #yyc. Our community chat group has confirmed it’s a community wide problem. #helpus @TELUS

• 
  Tamara Gimon (@tgims16) reported 7 minutes ago from Calgary, Alberta

  @TELUS @TELUSsupport I am very disappointed that after 6 weeks of trying to get home internet and multiple false promises that still there are no answers and no one can help. Cancelled... I guess now onto another provider.

• 
  REWORKS (@ReWorksYYC) reported 14 minutes ago from Calgary, Alberta

  @asadyyc @TELUS It’s just terrible

• 
  Jonathan Anderson (@jaonesix) reported 17 minutes ago from Calgary, Alberta

  Anyone have @WWENetwork on @TELUS? I contacted @TELUSsupport nearly two weeks ago trying to figure out why WWE network’s streaming service doesn’t recognize my cable subscription. Telus had no explanation and said they would contact me with a solution (this has happened before)

• 
  Ken King (@coachkenking) reported 18 minutes ago from Calgary, Alberta

  Want to start on the idea of switching from #Telus to #Shaw after some bad service, high costs and poor quality Internet/TV in spite of having a pretty pricey package. Pros and cons are appreciated!

• 
  յσηαϯհαη (@Jonleescholes) reported 24 minutes ago from Calgary, Alberta

  I have to give a huge thanks to @TELUS My wife (and her kids) are now working from home. We have never reached our data limit never mind going over. A quick chat with a representative and now we have unlimited data for 2 years at no extra cost! #yyc #Telus

• 
  Perla Coddington: Pinterest Mom (@MsCoddington) reported 24 minutes ago from Calgary, Alberta

  Is anyone else having issues with their @TELUS internet but every time you call to get it dealt with, literally nothing changes and the problem keeps getting worse? @TELUSsupport

• 
  REWORKS (@ReWorksYYC) reported 24 minutes ago from Calgary, Alberta

  @june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.

• 
  Sebastian A. Salazar (@hangarcat) reported 27 minutes ago from Calgary, Alberta

  Hey @telus, maybe stop sending me emails about this piece of crap app, it’s not secure and it’s a slap in the face to our public healthcare. Everyone involved with it ought to be ashamed of this Mickey Mouse initiative #YYC #Calgary #alberta #abhealth #AHS #AbLeg #abpoli

• 
  Jonathan Anderson (@jaonesix) reported 28 minutes ago from Calgary, Alberta

  Is there a worse customer experience than dealing with @TELUS and @TELUSsupport? Doubt it.

• 
  Joshua. (@joshee) reported 31 minutes ago from Calgary, Alberta

  @koodo when will you support smartwatches? @TELUS supports them... 🙏⌚ @SamsungCanada Active 2

• 
  David Khan (@Dave_Khan) reported 33 minutes ago from Calgary, Alberta

  Apparently the #Telus #babylon app records your patient consultations with the doctor on the other end There are questions about in which country that data is stored, what privacy & data laws apply & whether the over-broad terms of service takes away your ownership of that data.

• 
  dumb cowboy 🤠 (@oopsatallie) reported 33 minutes ago from Calgary, Alberta

  just tryna watch these people **** up their lives but @TELUS is too busy tryna **** up mine 😔😔😔 #90dayfiance

• 
  Ryan Lambert (@Ryanlambert11) reported 36 minutes ago from Calgary, Alberta

  @aimeok @BlayTopher Two years with Telus and I’ve never had an issue! I’ll vouch for them!

• 
  David Murray (@david06243894) reported 38 minutes ago from Calgary, Alberta

  You dam well know there is support, especially from Telus! Stop grand standing!

• 
  Ken Crook (@kencrook) reported 43 minutes ago from Calgary, Alberta

  I’ve had this number call at least once a week for past 6 weeks or so. Never answer as I assumed it was @TELUS pushing their new fibre install to compete against #ShawCable

• 
  Colin (@UKgeordieColin) reported 53 minutes ago from Calgary, Alberta

  @TELUSsupport @TELUS seriously your customer support/service leaves a lot to be desired. 😐 #herewegoagain

• 
  ferhab (@drybones_33) reported 59 minutes ago from Calgary, Alberta

  Lost signal are your ******* kidding @telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Commissioner Miner (@fanCRTCProfling) reported 8 minutes ago

  @tamir_i @kaplanmyrth You are right. Maybe i'm being stupid. I just do not trust them at all. Supposed to, but i've seen it not done before. Eastlink & Telus did this during hurricane Dorian. They put in a reply & said it's confidential an abridged version not filed s. 32(2) of rules. Thus zero record

• 
  Duane Grady (@Renoversity) reported 9 minutes ago

  Dear @INTERAC, I wonder if you can help my "friends" here at @FreedomMobile , they seem to be having trouble with their interac on line. So they grossly overcharge people who must come into their stores to pay with interac. $2.00 per interac transaction? Please help them. #Telus?

• 
  Kerry Sauriol (@CrunchyCarpets) reported 14 minutes ago

  @scatteredmom @TELUS Talk here to @TELUSsupport they really are the only one as with Telus who actually try to help

• 
  Cameron (@lasportspage) reported 15 minutes ago

  So @LethbridgeCity replaced a power pole in our alley Monday morning. Since then, we have no internet or wifi, no television and no landline ... and @TELUS says we can't get a service call until Saturday. I don't know who screwed up, but I know who's getting f----d.

• 
  ⓔⓗ🇨🇦 (@eringobraghh___) reported 15 minutes ago

  Who are you using for your cell provider?? Getting beyond frustrated with @TELUS cause their support team ignores tweets and can’t answer simple questions. I shouldn’t need to log in 84 times and verify my Twitter in order for you to answer a simple question

• 
  David Mayhood (@dmayhood) reported 16 minutes ago

  Just a note to business owners: It is impossible to talk to anyone at @TELUSsupport to get a landline fixed. I'm paying $135.01/mo for zero service. Telus "fixed" the connection from the pole to the building. Now it's cross-connected with a different line. Telus: A phone company

• 
  FourFiveSix (@papiwilldoya) reported 21 minutes ago

  Why Telus give me 15 gigs of extra data then text me I’m over my data lmao wtf.

• 
  canuckcareeradvocate (@rbickell77) reported 23 minutes ago

  I am done with @TELUS Their internet has been horrible for months and now it’s affecting work. I live in DT YYC. There’s no excuse for me to be paying so much money for crap service.

• 
  Jill (@edgemontmom) reported 24 minutes ago

  @TELUS our Wi-Fi/internet isn’t working well in Edgemont, is there a problem in this area?

• 
  Gal (@georgecookie) reported 28 minutes ago

  @telus. 1 hour and 6 minutes wait. This was the second call to you today. Never did get resolution in the first call or from virtual assistant which you tout as so wonderful!