Telus Outage Report in Calgary, Alberta

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

City	Problem Type	Report Time
Calgary	Internet	21 hours ago
Calgary	Internet	2 days ago
Calgary	Internet	3 days ago
Calgary	Wi-fi	3 days ago
Calgary	Phone	4 days ago
Calgary	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

• 
  ░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported 35 seconds ago from Calgary, Alberta

  @jeterfan28 @RogersHelps Definitely hit up @TELUS for options. They might be able to do something to help get out of Rogers

• 
  Dr. MichelleTypoQueen (@MichelletypoQ) reported 1 minute ago from Calgary, Alberta

  Hey @TELUS @Bell ... how bout you pull out your agreement with Huawei.. the one you lobbied the Harper government for and got. Take some accountability for this damn mess!

• 
  Gord Bailey (@gordbailey) reported 3 minutes ago from Calgary, Alberta

  @TELUSsupport ...re: “SimSwap” security issue— to help combat crooks, does Telus have a “voiceprint” option to deter data hackers?

• 
  Loren Stewart (@LorenStewart) reported 4 minutes ago from Calgary, Alberta

  @SidhuDP I've just had Telus and Rogers. Telus id have to run to the top of my parents house to get reception. I haven't had a problem with Rogers in 11 years.

• 
  DGidrewicz (@dgidziu) reported 5 minutes ago from Calgary, Alberta

  @Lorian_H Telus is going to want to earn their money back for all this advertising. There must be a back door promise from @jkenney for a minimum profit. Otherwise they would never spend so, so much on expensive advertising.

• 
  Jason Stettner (@Skycaptin5) reported 9 minutes ago from Calgary, Alberta

  I find that @TELUS internet has been incredibly unstable recently, with half speeds since covid started. Disconnects often too now.

• 
  Bernice Hill (@DishntheKitchen) reported 15 minutes ago from Calgary, Alberta

  Oh man. This is a GREAT DAY to have Telus doing the drilling for the pure fibre network. Ugh my head. 😖 It's like 20 leaf blowers combined and close enough music can't drown it out.

• 
  cm (@Crackmacs) reported 15 minutes ago from Calgary, Alberta

  @Patrick_ORourke @carmelapharaoh @TELUS Telus owns koodo, so koodo will always be cheaper of the two. I just switched away from koodo. Horrible customer service setup

• 
  Decker (@DeckerT19) reported 19 minutes ago from Calgary, Alberta

  If you have #cable - and you have not taken this journey yourself,I couldn’t recommend it more to help justify your monthly bill. Glad to be a #telus cable customer.

• 
  Chris Rudd (@Stamps4Life) reported 25 minutes ago from Calgary, Alberta

  So Rogers has a major outage today and I'm also seeing people complaining about telus having issues. If Star Wars has taught us anything....communication being blocked can only mean one thing....INVASION!!! #rogersoutage #StarWars

• 
  cm (@Crackmacs) reported 29 minutes ago from Calgary, Alberta

  @Patrick_ORourke @carmelapharaoh @TELUS I was of the same opinion...until i need tech support. And now im with virgin, with higher data, a lower bill, and actual people to talk to.

• 
  Megan Belenky (@m_belenky) reported 31 minutes ago from Calgary, Alberta

  @TELUS why don’t we have service?! Anyone else in #YYC experiencing the same thing??

• 
  Greg Glatz 🇨🇦 (@gregglatz) reported 32 minutes ago from Calgary, Alberta

  Best part of my day? Eight calls to @TELUSsupport because my Telus tech showed up this morning to do an install and left without getting in the building. Apparently, he’s the only person in the world unaware that the @rogers network is down and you can’t reach people by phone.

• 
  Kelz 📷🇨🇦 (@the_kelzzz) reported 34 minutes ago from Calgary, Alberta

  If you have an appt at the Telus Convention centre go early as ****!!! You get to be in the longest queing line I've ever seen in my life! What a joke this system is! 🤬

• 
  Dr. G concerned Albertan (@dgidziu) reported 34 minutes ago from Calgary, Alberta

  @CarrieTait I also heard from a colleague that the mass vaccination center in the Telus Convention Center is slowing down next week.

• 
  Bernice Hill (@DishntheKitchen) reported 42 minutes ago from Calgary, Alberta

  @ken_noland @TELUS Oh damn. They haven't been there yet but I suppose they go into every yard hey?

• 
  Don (@dondawgbarrett) reported 42 minutes ago from Calgary, Alberta

  @TELUS 1:15 mins on hold. Incredibly horrible service.

• 
  ░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported 51 minutes ago from Calgary, Alberta

  @jeterfan28 @RogersHelps @TELUS Telus is offering 30gb for 10 bucks less than Rogers is offering me as a 14 year customer.

• 
  Bernice Hill (@DishntheKitchen) reported 52 minutes ago from Calgary, Alberta

  Not a super day. Shaun is stuck at the plant, technical difficulties & blizzard. Telus is still drilling ******** out of my head, I mean installing cable & not even Tragically Hip drowns out high pitched drilling. Been alone for a week & tired of doing **** all on weekends.

• 
  🏳️‍⚧️ Aurora 🦭❄️ (@InukUnikorn) reported 53 minutes ago from Calgary, Alberta

  *sighs* Telus is experiencing an outage or something #yyc

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel Mcnamee (@tweetingdanman) reported 55 seconds ago

  @TSN_Sports I bought your app service specifically to watch World Cup. Is it normal for it to crash 5 times per game? Are you guys going to fix the issues with your app? I've got Telus Fibre directly into my house so it isn't the internet. Not crashing is a low bar to meet.

• 
  ⁉️ (@tahini) reported 5 minutes ago

  Time to quit @ShawInfo and move back to @TELUS. Shaw has become a bit of a joke with its professional customer service they outsource to god knows what country.

• 
  We’re not happy 'til you’re not happy! (@earthwindn) reported 8 minutes ago

  Show up the first time. I am scheduled for an appoint at my home for a new fibre install and have already been billed for a partial months service. I was also about to pull the trigger on three new phones and contracts for that. @TELUSsupport @TELUS

• 
  XP (@cosmo8806) reported 8 minutes ago

  @Rogers I feel compelled to say your Xmas TV ad is an agression to every sense, the laziest Fr translation, and so stupid and bad that it's unbelievable a non-brain damaged manager authorized it. It makes me want to volunteer, going door to door and make people transfer to Telus.

• 
  We’re not happy 'til you’re not happy! (@earthwindn) reported 9 minutes ago

  @TELUSsupport hi, You are going to loose two accounts before we even get service. I have been stood up twice at my condo waiting for a technician who never showed up to run a fiver line. @telus The second time I had to take the day off of work to accommodate the tech who didn't

• 
  big daddy simp 🏳️‍🌈✨ (@littleredromi) reported 10 minutes ago

  @TELUS why have I called to cancel 3 times but am still getting billed every month? Then I get kept on hold for 40+ mins everytime while trying to speak to someone about it. I didn’t even activate my services and I’m getting charged, bunch of crooks I swear

• 
  Larenzo Jensen (@LarenzoJensen) reported 11 minutes ago from Nanaimo, British Columbia

  @TELUS Tried to get ahold of a Representative yesterday but the automated message said it was over an hour wait. Our fibre optik internet was down all day yesterday and I come home after a 12 hour shift and it’s still down. My wife works from home and our twins can’t watch TV..

• 
  Ashley L (@Ashlfg09) reported 13 minutes ago

  Im sorry but **** @TELUS. Passing on the CC fees to consumers from a multi million dollar company?🖕🏻

• 
  Elise Davis (she/her) 🇨🇦 (@Elise_ekd) reported 15 minutes ago from Toronto, Ontario

  @Noellenarwhal @fordnation @SylviaJonesMPP Tonight I contacted Telus private telemedicine. I’ve been a member since they started. 7+ years ago. There was a 2 to 3 hour wait. Normal wait time has never been more than 30 minutes. This is the goal, for private healthcare to proliferate.

• 
  David Cooper (@DavidCo89773752) reported 16 minutes ago

  @timescolonist We have reached a point where a huge percentage of our citizens are simply denied access to a doctor. I have to believe the charter of rights and freedoms protects our right to do what we have to in order to access healthcare in such an emergency. Leave Telus Health alone!