Telus outages and service status in Calgary, Alberta
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 9, 6:49 PM EDT.
- Internet (54%)
- Wi-fi (23%)
- Phone (19%)
- E-mail (4%)
The latest reports from users having issues in Calgary come from postal codes T3J , T1Y , T3K , T3H , T3A , T3G , T2J and T3M .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 19 hours ago |
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Calgary
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Internet | 2 days ago |
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Calgary
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Phone | 3 days ago |
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Calgary
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Wi-fi | 6 days ago |
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Calgary
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6 days ago | |
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Calgary
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Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Decker (@DeckerT19) reported from Calgary, AlbertaIf you have #cable - and you have not taken this journey yourself,I couldn’t recommend it more to help justify your monthly bill. Glad to be a #telus cable customer.
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cm (@Crackmacs) reported from Calgary, Alberta@Patrick_ORourke @carmelapharaoh @TELUS I was of the same opinion...until i need tech support. And now im with virgin, with higher data, a lower bill, and actual people to talk to.
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Don (@dondawgbarrett) reported from Calgary, Alberta@TELUS 1:15 mins on hold. Incredibly horrible service.
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Vipul (@Vipul___) reported from Calgary, AlbertaThe only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾 (@johangreg) reported from Calgary, AlbertaThe last two solved my problem for me (of course my cable bill is going up $6 😡) and the pricing is comparative to Telus so I might still switch. I’ll get a free TV after all.
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Bernice Hill (@DishntheKitchen) reported from Calgary, AlbertaOh man. This is a GREAT DAY to have Telus doing the drilling for the pure fibre network. Ugh my head. 😖 It's like 20 leaf blowers combined and close enough music can't drown it out.
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Jason P. (@JasonPYYC) reported from Calgary, Alberta@wmpdll @Melkorka12 They don’t care about retention really. New customer acquisition is more important for some reason. Long time telus. Have 6 boxes and at time was only one doing wireless. They had a deal and I was on month to month and they wouldn’t give it to me even if I did a contract.
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dustin spicy noods morris (@DustinMorris13) reported from Calgary, AlbertaBooked my internet (thanks @SWCalgaryGuy) and had the best customer service with @TELUS as usual.
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Jeff Callaway (@JeffCallaway) reported from Calgary, AlbertaPSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS
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Ken King⚡️ (@justkenking) reported from Calgary, Alberta@TELUS I'm looking to leave my mobile provider after being with them since 2006. Not going to name any names, but about once a year they just fail me and the entire country completely. What can you offer me?
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Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta@rdc7801 @JulieRohrYEG @YourAlberta Taking credit for their work.. much like he did with Telus Babylon.. he doesnt have anything to brag about so he takes others ideas and programs (see feds international airport protocols) as his own. Hes an idiot
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Adam J. Humphreys (@Making8) reported from Calgary, Alberta@Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.
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REWORKS (@ReWorksYYC) reported from Calgary, AlbertaWell I must admit, @TELUS has redeemed itself as my phone and internet provider. Could still offer easier access to customer service but all the other problems have finally been solved.
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rad ♿ (@The_Rad_Zone) reported from Calgary, AlbertaTelus sighed me up for their internet with a free trial month and sent me a bill two weeks later. I called them and told them nicely to come get their ****.
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fireanticanadainG.bettmen! (@jwd7150) reported from Calgary, AlbertaTELUS IM GETTING ******* AND SICK OF YR REMOTES AND PVR ******* UP IM ALSO PISSED THAT YR BILL PAYMENT DEPARTMENT PUT ME IN THE ******* COLLECTION AGENCY'S 4 YR **** UP ON MY FINAL BILL U PPL SUCK !!!!!!
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Jason Stettner (@Skycaptin5) reported from Calgary, AlbertaI find that @TELUS internet has been incredibly unstable recently, with half speeds since covid started. Disconnects often too now.
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Dr. G concerned Albertan (@dgidziu) reported from Calgary, Alberta@CarrieTait I also heard from a colleague that the mass vaccination center in the Telus Convention Center is slowing down next week.
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Đ₥ (@DustinMorris13) reported from Calgary, Alberta@MrD_AB I think the hospital uses Telus. They just finished upgrading recently. It's so bad!
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🇨🇦”Magic” Max Pincombe🇨🇦 (@MaxPincombe) reported from Calgary, AlbertaWell @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Cornerstone Marketing Inc. (@CS_MarketingInc) reported@gallomimia @cdntradegrljenn Owned by Telus - so same network
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fireanticanadainG.bettmen! (@jwd7150) reported from Calgary, AlbertaTelus calgary u idiots seriously need 2 get yr **** together better ive had home services problems 4 3 hrs with my wifi on my tv & computers wtf is going on this yr AI crap tell u im calling about mobility issues& now yr departments r close this company is bullshit!!!
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Grizz Axxemann (@GrizzAxxemann) reported@MrStache9 Much as I'd love to make the switch, the upload speed is no good for my use case. I'm getting 900+Mbps up/down on Telus. It ain't cheap though. $170/mo after tax for unlimited usage. And boy howdy, do I use it. a couple TB/month up and down.
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UPDATES DAO (@UpdatesDao) reported@empericalbeauty @TELUS @TELUSsupport They never responded to mail as well?
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Ireney (@ireney33) reported@KirkLubimov We should also be concerned about having our personal information sitting with these call service agents in India. @TELUS They are pushy, I just hang up.
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Uniquepic (@BarbaraWor7624) reported@KirkLubimov I will never have anything to do with Telus. Why do they want to dupe their customers?
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Annoying Canucks Fan 🏒 (@JCog88) reportedMaybe AI Call Centers for telecommunications aren't the way to go. You can't get them to understand simple network issues are. Im Talking to you Bell , Rogers , Telus . Im all for Saving $ in places but thats not the way to go. So Frustrating.
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Timbo ティム (@M901HoneyBadger) reported@johnnycakes91 Happens pretty frequently with Telus/Rogers. Telus in particular is bad because their agent bill things wrong pretty frequently and they just dump the file on Telus after they do the sell
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sociallybuffering (@freedomislifex) reported@JakeLandauTO @TELUS Good to know, I'll never use your service.. also if you think people are stupid they will still know it's a sub par third worlder when they can't answer questions and read off scripts only..
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𐐒ɹǝuʇ ‰ (@Clever_Blender) reported@TWilsonOttawa March 2026 Loblaws was breached millions of users health records and customer data. TELUS Digital hacked, millions of stolen customer data from DOZENS of Canada's largest corporations. Your point is valid.