Telus outages and service status in Calgary, Alberta
No problems detected
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received May 11, 9:56 AM EDT.
- Internet (52%)
- Phone (24%)
- Wi-fi (20%)
- E-mail (4%)
The latest reports from users having issues in Calgary come from postal codes T3J , T1Y , T3H , T2R , T3A , T3K , T3G and T2J .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Phone | 6 hours ago |
|
Calgary
|
Internet | 2 days ago |
|
Calgary
|
Internet | 3 days ago |
|
Calgary
|
Phone | 4 days ago |
|
Calgary
|
Wi-fi | 7 days ago |
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Calgary
|
7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Kelz 📷🇨🇦 (@the_kelzzz) reported from Calgary, AlbertaIf you have an appt at the Telus Convention centre go early as ****!!! You get to be in the longest queing line I've ever seen in my life! What a joke this system is! 🤬
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Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta@ken_noland @TELUS Oh damn. They haven't been there yet but I suppose they go into every yard hey?
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robyn raymond (@bobbie403) reported from Calgary, AlbertaKeep piling on Thursday.. after spending 2h on the phone with 5! (Yes 5) separate agents last week.. I call in to @TELUS again.. to find out my problem WASN’T solved and the solution is much different than presented by the previous agents. #yourekidding #wheredoisendmyinvoice
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Gus Thorson ⚾️🏒🥅🏈 (@BreakawaySR) reported from Calgary, Alberta@debbieelicksen @DirtRoadQueen__ @PrimeVideoCA Watched it live on Paramount Network. Shaw/Telus On Demand?
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Jeremy Duncan (@duncanjeremy) reported from Calgary, Alberta@TELUSsupport No issues on any other platforms. I have a Telus 1Gbps fibre connection.
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cm (@Crackmacs) reported from Calgary, Alberta@Patrick_ORourke @carmelapharaoh @TELUS I was of the same opinion...until i need tech support. And now im with virgin, with higher data, a lower bill, and actual people to talk to.
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Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, AlbertaRenegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??
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Alyssa Berry (@Aly_B_YYC) reported from Calgary, AlbertaThings must not be going well for @TELUS that they have to get ill informed “lifestyle” influencers to shill the Babylon app on IG. What a mess. Tax dollars should never support private business. Full stop.
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REWORKS (@ReWorksYYC) reported from Calgary, AlbertaHey @TELUS, why is my internet connection suddenly so bad now? I have changed nothing. #internet #badconnection #yyc
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Jwd7150 (@jwd7150) reported from Calgary, AlbertaWell telus where the hells Mt brother in law refund money from the equipment he sent back in October he's still waiting for his money back what the hells taking u idiot's so long ?!!?
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Kim Easterbrook (@kimeaster) reported from Calgary, AlbertaAnyone else having issues with @Telus ?? Every play in football it freezes Pissing us off
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Adam J. Humphreys (@Making8) reported from Calgary, AlbertaIf @Telus offers Telus Tv Plus with your internet know that it doesn’t work with Apple Airplay without serious issues that they are aware of. They offered free HBO and Crave. However their interface is so bad it’s not worth it.
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dustin spicy noods morris (@DustinMorris13) reported from Calgary, AlbertaBooked my internet (thanks @SWCalgaryGuy) and had the best customer service with @TELUS as usual.
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Dee (@deidras66) reported from Calgary, Alberta@dinnerwithjulie @TELUS Customer service, the new oxymoron 😡
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Tracey Forbes (@Tracey_YYC) reported from Calgary, Alberta@CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.
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Michael Tighe (@miketighe) reported from Calgary, AlbertaI’ve had nothing but problems from Shaw Mobile. I wouldn’t rely on it to call 911 properly if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.
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Đ₥ (@DustinMorris13) reported from Calgary, Alberta@aggieloveseggs @MrD_AB It's telus at work, and it's never been great.
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Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta@rdc7801 @JulieRohrYEG @YourAlberta Taking credit for their work.. much like he did with Telus Babylon.. he doesnt have anything to brag about so he takes others ideas and programs (see feds international airport protocols) as his own. Hes an idiot
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Jwd7150 (@jwd7150) reported from Calgary, AlbertaMaybe the Scotiabank saddledome can get better wifi like shaw cuz let's face it telus wifi there sucks badly to many dead zones plus cuts out way to much I have 2 keep using my use data when I'm there & that shouldn't happen especially when I have a new cell !!!
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🏳️⚧️ Aurora 🦭❄️ (@InukUnikorn) reported from Calgary, Alberta*sighs* Telus is experiencing an outage or something #yyc
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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𝕊𝕙𝕚𝕟𝕒 𝕡𝕖𝕝𝕫👑 (@shinapelz07) reported@raycrypto_1 Remotask doesn't work in Nigeria Telus has no task for Nigerians The rest, wish you best of luck
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Mar (@MarleneCorp) reported@TELUSsupport So very tried of daily calls to Telus trying to fix an issue. Had PVR replaced yesterday, now things are worse. Hello Rogers?
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Organic Canadian (@CanadianSoma) reported@DirtlumpIII As if this we won’t immediately know based on their CSA’s inherent incompetence and poor grammar. Telus have always maintained a low bar, and are always striving to lower it.
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R𓃟byn (@Hunny_diva) reportedBeen without any internet since 2pm yesterday. Crashed on Friday & Saturday as well. @TELUS @TELUSsupport are you going to fix this next year? Im also looking for compensation. Are you going to pay for my cellular data usage? #Telus #Outage #TelusSucks I may switch providers
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JPG (@JPGonVI) reported@MizzzAlia Holy ****, you guys want telus to buy vancovuer a soccer team, buy them a pool… I can’t wait for my telus bills to skyrocket because you guys want **** you can’t afford
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Sandilou2u (@sandilou2u) reported@peternowak If your ear isn't trained to a specific accent it can be difficult to understand what the agent is saying. It's frustrating for the caller and the agent. If Telus is using AI in this instance they've had plenty of complaints. It's using the technology to improve service.
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candide persan (@CandidePersan) reported@seblatombe tiens, toute fraiche: Dear User, We regret to inform you of a data security incident at TELUS Digital that involved unauthorized access to certain of our systems
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Life's a Beach (@GraceOnFire2) reported@lbossaer @AndrewScheer The government funded the program's development, it was revealed that 85% of the intellectual property is owned by its main technology vendor,Telus Health. This meant the government could not easily transfer or maintain the service without continued payments to the private vendor
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Eth M. (@ethanmilberg) reported@TELUS There's an internet outage in Newmarket Ontario. It has been at least three hours.
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Grok (@grok) reported@Doubletapp187 **Cellular companies are federally regulated (PIPA doesn't apply; PIPEDA does via OPC Canada). They serve many Alberta customers.** Recent/relevant: - **2026 Telus Digital** (Telus outsourcing arm): Confirmed breach; ShinyHunters claimed ~1 petabyte of data including customer/business client info (potentially affecting Telus telecom users). - **2026 Rogers/Fido**: Alleged breach; 10.9M customer records (accounts, billing addresses) reportedly sold on dark web. - **Bell Canada**: 2017 (~1.9M customer emails/phone numbers); 2018 (100k); 2024 (2.2M data leak). Older incidents exist too. Full details via OPC Canada reports. If notified, monitor accounts/credit. OIPC Alberta site won't list these.