Telus Outage in Calgary, Alberta

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Telus problems in the last 24 hours in Calgary, Alberta

Telus Outage Chart in Calgary, Alberta

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

E-mail
(37.39%)
Internet
(28.21%)
Phone
(16.51%)
TV
(8.72%)
Wi-fi
(5.05%)
Total Blackout
(4.13%)

Telus Outage Map Near Calgary, Alberta

The most recent outage reports and issues originated from Calgary and Chestermere.

Calgary Internet
Calgary Internet
Calgary Wi-fi
Calgary Phone
Calgary Internet
Calgary Wi-fi

Telus in Calgary, Alberta Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:
  • bartgrover Bart Grover (@bartgrover) reported from Calgary, Alberta

    @morningshowmatt @TELUS @Netflix_CA Good to see you’re back on your feet after this terrible experience. Can’t say we all weren’t a little worried for you but you did it #OurLittleTrooper

  • Skycaptin5 Jason Stettner 🎮 E3 2019 (@Skycaptin5) reported from Calgary, Alberta

    The Telus webhosting SSL manager is a legit nightmare, this is the most frustrating ssl experience i’ve ever had. Will suggest all stay away from this hosting service

  • kvlovely19 Sleepless in YYC (@kvlovely19) reported from Calgary, Alberta

    This friend of mine, Bonnie, was there for me when my mom died. I used to work with her when I worked at Telus Mobility. Such a nice lady. I have a bad feeling. I really do. I hope I'm wrong. He's been in hospice for a week now.

  • ___JONAH___ Jonah Boyar (@___JONAH___) reported from Calgary, Alberta

    Our new @TELUS 4K box actually sucks *****... I think we should switch providers because of how crappy it is.

  • WerdEmUp Drew 🧡 (@WerdEmUp) reported from Calgary, Alberta

    Ok Telus network is back, but the 3g towers are still dead, only the H is up.

  • YYCCowboy AJ - ਐਡਮ ਹਿਕ੍ਹੀ (@YYCCowboy) reported from Calgary, Alberta

    @UcpMembers Don't forget the fraud and issues at the Telus Convention Centre!

  • YYCCowboy AJ - ਐਡਮ ਹਿਕ੍ਹੀ (@YYCCowboy) reported from Calgary, Alberta

    @markusoff They didn't care when we (Election workers) brought up issues at the voting, on site at the Telus Convention Center.. I'm surprised he's acting shocked at all.

  • madeleine_natal Madeleine Natale (@madeleine_natal) reported from Calgary, Alberta

    @JanineRogan @atbfinancial @tashaeurich @nenshi @TELUS @TheArtOf @SajeWellness @Malala If anyone has a headache right now, they're in for a treat.

  • M_KWAD Calgary K (@M_KWAD) reported from Calgary, Alberta

    @PromisedMePie Never, ever happens on TELUS. Also, not on iMessage ;)

  • TrondFrantzen Trond Frantzen (@TrondFrantzen) reported from Calgary, Alberta

    It’s now been 1hr and 26mins, waiting for @Telus to pick up and help. It would probably be more fruitful for me to wait for Godot. #Hello #AreYouThere #fail

  • leepalisoc Lee Palisoc (@leepalisoc) reported from Calgary, Alberta

    @iPhoneinCanada Aww... too bad there’s no HomeKit. Still waiting for one to replace our SkyBell from TELUS.

  • paganjames61 james rolfe (@paganjames61) reported from Calgary, Alberta

    Nope everyone one else get shit for using animals. Why not telus

  • Aqeelsh83 Aqeel Shaikh (@Aqeelsh83) reported from Calgary, Alberta

    @koodo I don’t have a tab 😀. This is for the public to understand if you can afford buy the phone and not go on a contract. Or plan and save😀. Koodo under TELUS has the best service 👍🏼

  • WerdEmUp werDPress (@WerdEmUp) reported from Calgary, Alberta

    @wmpdll @DJGCR Switch to public. Same rates as freedom, same network as Telus. If you do, dm me and I'll give you a referral code for a few extra bucks off.

  • sohotitsart Megan (@sohotitsart) reported from Calgary, Alberta

    @cbcradio No. Got rid of it 3 years ago at least. @TELUS was HORRIBLE & I thought why pay for a service twice. Happy with @virginmobilecan & saying goodbye to an archaic land line.

  • miss_peejay PJ (@miss_peejay) reported from Calgary, Alberta

    After being a loyal Telus (@TELUSsupport) customer for 20+ year I thought I would feel weird not renewing my contract when it is over in June. But based on the subpar customer service and lack of incentives for long term loyal customers I am actually feeling great with this!

  • TrondFrantzen Trond Frantzen (@TrondFrantzen) reported from Calgary, Alberta

    Dear #Telus - Should I really be going with you for TV & Internet. We’ve been with Shaw 25 years. You put fibre in our bldg. You convinced us. And your #CustomerService has been terrible. Two hrs on phone. And we’re not even hooked up yet. Seriously have to reconsider.

  • heavyconfidence little lamb (@heavyconfidence) reported from Calgary, Alberta

    Anxiety is weird. I’m feeling sick to my stomach that Telus is calling me back to finalize BS for my account for our move so we have internet. But earlier I was so annoyed I talked to them fine I just wanted it over with. ****. I just want to sleep.

  • Willetton Sean (@Willetton) reported from Calgary, Alberta

    @johnsemley3000 It's just a telus flanker brand, so I assume the service would be the exact same

  • AloneDoughnut David Smith (@AloneDoughnut) reported from Calgary, Alberta

    @pturnbul @TELUS Well, they can disconnect the service so you can't use it for some reason... I don't have internet at all tonight unfortunately.

  • AloneDoughnut David Smith (@AloneDoughnut) reported from Calgary, Alberta

    I take it back @TELUS. I've had your service for a single day and I have no internet. 24 hours and I have 0 connection to the internet. I should have stayed with @ShawInfo

  • TrueChadMartin 🎬Chad Martin 🇨🇦 (@TrueChadMartin) reported from Calgary, Alberta

    Bye bye @ShawInfo @Shawhelp! Today is the last day of your terrible internet and TV. By this time tomorrow, I will have a great TV package and blazing fast speeds without interruption from @TELUS @TELUSsupport. Good riddance, Shaw.

  • pjcharlier PjCharlier (@pjcharlier) reported from Calgary, Alberta

    @JasonHardy92 @Shawhelp Good luck! My sons on TELUS and the interruptions are just the same! last time this happened thieves tried to steal wire (for copper) and cut Shaw’s fibre optics while doing so. Really sucks but that’s not Shaw’s fault but they should’ve worked through the night in my opinion.

  • acadianjason Jason Gallant (@acadianjason) reported from Calgary, Alberta

    Well done @Shawhelp, twice in two months our service in the south east of Calgary has been affected. And twice tonight your direct messaging service on your app has cut me off. Maybe I should take my business to @TELUS.

  • TrondFrantzen Trond Frantzen (@TrondFrantzen) reported from Calgary, Alberta

    Isn’t Shaw wonderful. We’ve been with them for more than 20 years. Problems have been getting worse and worse over past 2 years, and their responsiveness less. We’re finally switching to Telus. Pray for us.

  • AloneDoughnut David Smith (@AloneDoughnut) reported from Calgary, Alberta

    @jodycannibal1 @TELUS "Will do tech support for internets"

  • AloneDoughnut David Smith (@AloneDoughnut) reported from Calgary, Alberta

    @Asikaa604 Oh 100% agree. Only real advantage Telus has here is the symmetrical, but their customer service sucks so bad.

  • am_legault Anne-Marie Legault (@am_legault) reported from Calgary, Alberta

    @TELUSsupport I would love to, but I don't own a TV. I watch Pik TV on my iPad. BUT, thanks to Optik TV being the absolute worst app ever created, I am not allowed to buy, nor watch any VODs on Apple products, because TELUS lives in the 20th century where people only watch on the "boob tube"

  • RaiderT77 Ryan Tataryn (@RaiderT77) reported from Calgary, Alberta

    @TELUS @TELUSsupport thanks for the terrible service provided on an explanation for the despicable roaming charges you bandits get away with charging. Fully integrated customer with TELUS as well. That will change..... #frauds

  • inkmixerYYC edwin herrenschmidt (@inkmixerYYC) reported from Calgary, Alberta

    Access to information, and bad memes videos, should be a universal privilege! Having said that: Bell Rogers and Telus can go lag themselves.

  • ayja147 Noel25 (@ayja147) reported from Calgary, Alberta

    Telus support take a hike you are jerks in my humble opinion. Do not reply to my tweets a- - H- - - -

  • ayja147 Noel25 (@ayja147) reported from Calgary, Alberta

    Waiting for Telus. Customer Service Sucks. This use to be a company customer service was number one. In my humble opinion they have gone the way of toilet water.

  • ReaTHailley Rea Hailley (@ReaTHailley) reported from Calgary, Alberta

    @Shawhelp didn't help. I was on hold last week for 50 minutes before the call was dropped. Called customer support, call dropped while rep tried to transfer me. Called back, requested manager call back, it's been a week and still no call back. Telus is looking better and better.

  • anothersupersta GrinStarr (@anothersupersta) reported from Calgary, Alberta

    @Shawhelp you and I need to talk. 300 down and 20 up for same price as Telus 300 down and 300 up. #yyc #wagwan

  • ayja147 Noel25 (@ayja147) reported from Calgary, Alberta

    Telus support shove it up your - - -. Do not ever reply to me on line. You are a joke. If you reply to my email address I will have you served. The privaceyvof my email is mine. You are no longe give permission to use my email. Jerks in my humble opinion

  • ayja147 Noel25 (@ayja147) reported from Calgary, Alberta

    If Telus wishes to treat customers with disrespect and not provide a paper bill. What will happen people will migrate from Telus. Less customers more layoffs for Telus. This company in my humble opinion has slide backwards. If they do not smarten up. Customers will leave Telus.

  • DeutscherBlaine Blaine Deutscher (@DeutscherBlaine) reported from Calgary, Alberta

    Looking at cable costs with @ShawInfo & @TELUS I think I will cancel my subscription once my contract is up. I can sub to @Sportsnet & other streaming platforms for cheaper than cable. It has lived it’s life

  • SoulfulHarmony N. (@SoulfulHarmony) reported from Calgary, Alberta

    Lol @ShawInfo you really know how to botch an opportunity to take a loyal customer from @TELUS ... all of you need better frontline personnel’s. #Fail #CustomerService

  • ayja147 Noel25 (@ayja147) reported from Calgary, Alberta

    Telus the worst company I have recently dealt with. Agent would not give me a supervisor. Telus will no longer give detail bills. As of Oct 21, 2018As a consumer you are entitled to a full detailed bill. They do not want to do this. Get in touch with CRTC and complain.

  • DolphinsDancer Dolphins🐬Dancer💃 Ⓥ🌱🥑♻️💚🦄🖤🎱🏴🏹🧙🏻‍♀️ (@DolphinsDancer) reported from Calgary, Alberta

    DO NOT USE @TELUS EVER! IN 10+MONTHS THEY HAVE PASSED THE BUCK, AVOIDED TAKING ***ANY*** RESPONSIBILITY FOR ALL THE ISSUES WITH MY INTERNET, THAT WERE ENTIRELY THEIR PROBLEM! WORST CS, TECH SUPPORT. EVERYTHING! DON’T CONTACT @TELUSsupport, THEY’LL DO NOTHING! Switch to any other!

  • trentjohnsen Trent Johnsen (@trentjohnsen) reported from Calgary, Alberta

    @TELUSsupport Can you imagine how much nicer it would be for me to be watching the MLB baseball playoff games @TELUS #OptikTV charged me for instead of having to deal with @TELUSsupport - or even worse - what you laughingly refer to as “Customer Service”

  • CrazySteveC Steve (@CrazySteveC) reported from Calgary, Alberta

    ******* Telus. I’m without internet for the ******* night, or it’s gonna lag so much. Tried called them but they aren’t open 24/7. Pay $98 monthly and this is the service I ******* get

  • Francin_P Francine (@Francin_P) reported from Calgary, Alberta

    @Rogers @Apple Rogers do you finally support the Apple Watch in Canada? The next generation was announced today and if no firm timeline I will be switching to @TELUS

  • fteno Fred Teno II (@fteno) reported from Calgary, Alberta

    I've been without @TELUS @TELUSsupport TV and Internet for two days now and network support doesn't seem to care. Wireless and home customer for over a decade. This relationship may end soon. Fix the problem please.

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @TELUS @TELUSsupport it's a shame and I don't know what happened but 18 months ago I told everyone about how great you were and how great the service was. I am now currently adding up the device balances so I can switch providers and never deal with you again. #ItsNotMe_ItsYou

  • kennydarnayla Kenny Darnayla (@kennydarnayla) reported from Calgary, Alberta

    @TELUS I just wanna cancel my subscription. Been calling everyday and all I hear is your hold tone for more than an hour.

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @TELUS @TELUSsupport help please. My wife has lost her phone whilst walking the dog. Any ideas what we can do???

  • VincentRule Vince (@VincentRule) reported from Calgary, Alberta

    @lstewy @TELUS Been a client since 2003 and I wouldn’t change. The few times I have had issues they have always been resolved with no hiccups.

  • TheDeepster Deepa Acharya (@TheDeepster) reported from Calgary, Alberta

    I’m part of the clan that still has a landline at home ... and @TELUS has introduced this new service called Call Contol. So far so great in curbing the number of nonsense calls!

  • CrazySteveC Steve (@CrazySteveC) reported from Calgary, Alberta

    Telus just costed me a wager, not the first time my internet randomly shuts off. I guess it’s time for a switch if they don’t fix my shit...

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • neillacroix Neil La Croix (@neillacroix) reported

    Took my new warranty iPhone X to Telus Regent Mall and my cell guy Jacob unfortunately wasn’t there, but his staff member Rebecca was able to help me with the new screen protector and also helped me find all my iCloud backups! #Service #ClientCare #CellPhone

  • therealjaypo Jason Powell (@therealjaypo) reported

    I didn't look too deep at @TELUS because I'm probably cancelling them since my flex data plan kicks off after 5gb because I'm $50 "over" my monthly rate and changing that feels like something that'd run the risk of a stealth customer service interaction fee.

  • HarlowWinter_ Carmen (@HarlowWinter_) reported

    I'm in such a bad mood.. Been on the phone with Telus for over an hour this morning about another issue only to find out it was an issue on Samsung's end and they won't help me unless I pay them. Freaking jerks. I won't be buying anything from them ever again

  • CredibleHulk4 CredibleHulk (@CredibleHulk4) reported

    @Jayemmbee23 And TELUS is still offering the same shit plans.

  • rotsquad Rot (@rotsquad) reported

    I woke up to finding out my phone bill is really high because ****** Telus, but Ivgot a commission back so it's not all bad

  • AkioMaroon Akio Maroon (@AkioMaroon) reported

    @Rogers Customer since 1999 but After reading all this I'm seriously thinking of switching companies altogether since my share everything plan is gone and the cost of 20G plus a line is impregnating me rn. @FreedomMobile @TELUS what's good

  • vmcntosh Victoria McIntosh (@vmcntosh) reported

    @Peter_Greathead Telus. I’ve gotten good deals with them and reliable services. Also, professionally, the firm practices ‘privacy by design’, so easy to support.

  • Devin_Rabey Devin Rabey (@Devin_Rabey) reported

    @krzyabn @MobileSyrup I honestly don't have issues with Rogers. Where they have service they work quite well...though they can't touch Bell/Telus speed and coverage.

  • adrianborowsky Adrian Borowsky (@adrianborowsky) reported from Edmonton, Alberta

    @tonyposnanski @TheRealOJ32 Golly. @TELUS , maybe you were right about cyber bullying. Help this poor man. He's being treated as if he killed 2 people or something.

  • TylerH222 Tyler Hansen (@TylerH222) reported

    @Darla_artist @Ryan_Q97 @TSN_PR @Bell That would be BRUTAL... damn... my Telus feed was fine