Telus Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T3K, T3M, T2R, T2E, T1Y, T2A, T2N and T3J.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Phone | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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richard
(@richardwfrank8) reported
from
Calgary, Alberta
@TELUS wondering how there is always a wait for over an hour to get customer service on the phone...always! This is crazy!
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
Well I must admit, @TELUS has redeemed itself as my phone and internet provider. Could still offer easier access to customer service but all the other problems have finally been solved.
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Jonathan Anderson
(@jaonesix) reported
from
Calgary, Alberta
Is there a worse customer experience than dealing with @TELUS and @TELUSsupport? Doubt it.
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Lisa Beauchamp
(@Lisa_Beauchamp) reported
from
Calgary, Alberta
@TELUSsupport @TELUS Your tech support or lack thereof is horrendous! I cannot get through! No internet connection for over 24 hours!
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🇨🇦”Magic” Max Pincombe🇨🇦
(@MaxPincombe) reported
from
Calgary, Alberta
Well @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting
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Ryan Lambert
(@Ryanlambert11) reported
from
Calgary, Alberta
@aimeok @BlayTopher Two years with Telus and I’ve never had an issue! I’ll vouch for them!
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Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
@Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.
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Perla Coddington: Pinterest Mom
(@MsCoddington) reported
from
Calgary, Alberta
Is anyone else having issues with their @TELUS internet but every time you call to get it dealt with, literally nothing changes and the problem keeps getting worse? @TELUSsupport
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Cait Thompson
(@CaitThompson2) reported
from
Calgary, Alberta
@TELUSsupport we don’t have any service in Bridgeland, #yyc. Our community chat group has confirmed it’s a community wide problem. #helpus @TELUS
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(Jon)ny Foozball
(@jonathanwhudson) reported
from
Calgary, Alberta
@sheldonjones83 @DanSportsFan34 I'm watching it through my Telus login right now.
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Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
@JayBeeGooner @TELUS Yep, 100 down difference max which is pathetic. @Bell says they won’t charge a premium until March 31st. If it’s not GBps it’s not really true 5G.
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Alyssa Berry
(@Aly_B_YYC) reported
from
Calgary, Alberta
Things must not be going well for @TELUS that they have to get ill informed “lifestyle” influencers to shill the Babylon app on IG. What a mess. Tax dollars should never support private business. Full stop.
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
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Kevin Barrowcliff (@🏡)
(@KBarrowcliff) reported
from
Calgary, Alberta
@CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..😡😡😡
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
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ferhab
(@drybones_33) reported
from
Calgary, Alberta
Lost signal are your ******* kidding @telus
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
I’m not sure which is more painful, a wasp sting on the lip or trying to access @Telus customer support. Why did we let these guys become a monopoly? #yyc #smallbusiness #terribleservice
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cm
(@Crackmacs) reported
from
Calgary, Alberta
@daddyandmadi @adolwyn But still a viable solution, and there's others. The point is the government didn't even try. Instead of focusing the blame (without reason no less) on teachers, focus on the solutions and the government who refused to even explore them. Hotels, Telus convention center, empty
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Kim Easterbrook
(@kimeaster) reported
from
Calgary, Alberta
Anyone else having issues with @Telus ?? Every play in football it freezes Pissing us off
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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SerialPillock
(@SerialPillock) reported
@SN_Sacris @TELUS aw crap, sorry to hear. Sleazy! :/
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Dan Lizotte
(@danlizotte) reported
@Healthmac Support primary care providers to do EMR/CovaxON queries to find unvaxxed clients and contact them. Ask for $$/support from OntarioMD and Telus. @supermarioelia tell me if this is dumb.
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epal misai
(@iAppleMustache) reported
KJ ni tak telus. And his integrity can always be questionable. Selalunya orang behave macam ni because he got something to lose, ada interest on something or trying to protect someone who does. People pleaser, but not poor people’s pleaser.
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Bill Thomson 🇨🇦
(@bill3055) reported
@TELUS why is your cellular customer support still undergoing maintenance for months and the 1866 number no longer works either
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Trevor Pott(◢◤);
(@cakeis_not_alie) reported
In conclusion: **** Telus. They employ some of the smartest, kindest, most above-and-beyond people in all of Canada - @TELUSsupport folks are generally amazing - but due to customer-hostile corporate policy, they're an absolutely awful company that's a net negative to Canada.
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Northern Guy
(@NorthernGuy6) reported
@sunnylass_17 You can use a self service online broker like WealthSimple or Questrade. Watch tutorials online. They are fairly intuitive. Start with buying shares of companies you know. Maybe Telus or CN Rail. And subscribe to an online Investment advice company lile Motley Fool.
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CAROLYN RUTHERFORD
(@dotford) reported
10 percent increase to my monthly telus bill with no explanation. I’m not on a contract so I ‘have no price protection’. Solution offered was to go to kudo or eliminate cellular data. What?!@telusmobility
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kev
(@deadsquid) reported
@tracer_ca @TELUS Mostly because they're so clueless about bad actors despite being part of a public network since inception that they had to figure out a completely new way to ensure liability was on their customers and not them.
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Sam 🍁🗣 be gross, be kind ⚾️
(@shrugsyolo) reported
Hey @TELUSsupport @TELUS can you please quit calling me about the smart home packages I keep saying I don’t want, but also instruct your marketing staff to not argue when someone says to use their preferred name? It’s extremely rude!!!
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D McMillan🇨🇦🏴🏳️🌈
(@tduncanmcmillan) reported
@Shawhelp I have been fighting with you for reliable internet service for 14 mos. Unplugging the router is sent going to get it done. I'm paying you $120/mo for non answers to and internet so unreliable I can't teach my students.@telus fibre optic almost done in my neighborhood.