Telus Outage Report in Calgary, Alberta
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If you are having issues, please submit a report below.
The latest reports from users having issues in Calgary come from postal codes T2R , T3K , T3J , T3M , T1Y , T3B , T2K and T2T .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 18 hours ago |
|
Calgary
|
Internet | 2 days ago |
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Calgary
|
Internet | 4 days ago |
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Calgary
|
Internet | 5 days ago |
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Calgary
|
Internet | 6 days ago |
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Calgary
|
Wi-fi | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Sunny Rai (@TheSunsRay) reported from Chestermere, AlbertaI knew in 2008 our ways, life of operations was stupid as ****, let's collect all this junk, put it in boxes then pay to store it and move around, I saw this world and was like, universe give me the power then I was walking on Stephen Ave and a Telus Girl gave me a blackberry
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Dave Olecko (@DaveOlecko) reported from Calgary, AlbertaIts Bell! What would expect! Dropped them years ago Sat TV & Customer Service sucks #telus #rogers pay attention - streaming is coming ... and itβs going to change the landscape #californiatech
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Merle Underwood (@merleun64233098) reported from Calgary, AlbertaThey're all ready incompetent. The MSM are owned by π globalists Corporations. They're spouting theπagendaπ. Dose'nt matter of any news channel or π» radio stationπ you listen to they are crapπ©. In π¨π¦ we have the big 3, CBC, BELL & Rodger's. Phone's big 3 BELL Rodger's TELUS
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π²ππππ πππππππππ (@schneidz) reported from Calgary, Alberta@MsYouDoYou I never had any technical/customer service issues when I had Telus when I lived in Van. When my ex screwed me over with the account, Telus was super understanding and helpful, and I loved the "gift" promotions they do. Unfortunately stuck with Shaw here in Calgary.
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Aggie (@aggieloveseggs) reported from Calgary, Alberta@allantaylor Telus Spark in Calgary sucks in comparison to the facility in Edmonton.
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MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta@UncleRee1 Yes.. My bad.. it's just a pay per use on Shaw and Telus as well. Feel like Netflix might be upping their game soon with more competition closing in.. Apple is coming up with some good series at well.
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Carlos Cuevas (@Goodwill_Carlos) reported from Calgary, Alberta@mattxdaniel @TELUS If you want, send me a DM - I used to work in wireless. Different provider. I could try and help.
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Jason MacDonald (@JMaccle) reported from Calgary, AlbertaGod, @ShawInfo you really are the worst. Canβt wait until I can switch back to @TELUS. Had a technician basically lie and cancel an appointment on us. Brutal.
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MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta@ThatKevinWoron @JoshuaKnaak @ryanjespersen Let's talk about Telus as an example.. they owned majority share when they merged with BC tel... they opted for Vanvouver as HQ under a very similar government. Never say never, ever.
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Nisha J Charlton (@NishaJCharlton) reported from Calgary, Alberta@buzzbishop Me too please. Still having issues too. @TELUS keeps switching out our equipment to make us feel like they are doing something. It still sucks.
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garycheung (@destinyscurse) reported from Calgary, AlbertaHow does Telus not have a phone support number or their business connect!!! #telus #fail
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Vladimir Lovato (@LovatoVladimir) reported from Calgary, Alberta@TELUSsupport Sorry I am not going to spend more time trying to do business with TELUS! After 6 years being a @TELUS customer I change to a different company because of your customer service. I came back and still the same service! I will evaluate other options! Thx @TELUSsupport
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Heath McCoy (@VanHeathen) reported from Calgary, AlbertaHey @Telus. Weβve been in our new home since just before XMas and still canβt get our Internet, wifi, TV service sorted (so it actually works). Trying this as repeated service calls have resolved nothing. I suppose complaining on social media is a last ditch effort.
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Steve (10-7-2) (@CrazySteveC) reported from Calgary, AlbertaInternet in this city is terrible. Shitter shaw and Telus
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jlcw08 (@jlcw08) reported from Calgary, Albertaat @TELUS in @NorthlandMall found a lost cell phone. Stood here for 20min waiting my turn. When I was finally helped I was informed there was absolutely nothing they could do unless this person comes into their store, worst customer service ever! Phone is with Mall security. #yyc
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Andrew Ferguson (@scotch_guy) reported from Calgary, Alberta@TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!
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MichelleTypoQueen (@MichelletypoQ) reported from Calgary, AlbertaAir Canada is HQ'd in Montreal.. Westjet in AB.. Westjet pays provincial tax, yet Kenney prefers to play juvenile, passive aggressive games because Westjet doesnt support Wexit... Alberta is doomed. Never say an Albertan company wont move HQ.. Telus did exactly that during Klein.
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Nicole Mook (@MookNicole) reported from Calgary, Alberta@TELUS @TELUSsupport My home phone completely stops working. Customer service says I have to wait 3-5 business days!!!! How about NO WAY! #shittyservice #nomoretelus
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Vladimir Lovato (@LovatoVladimir) reported from Calgary, Alberta@TELUS If you answer a phone call to solve any problems. Because loosing two hours of my time for someone to even answer my call, is not a good customer service!!
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Allan Herman (@CVMINC) reported from Calgary, AlbertaTelus made a major blunder. They should write it off, retrain or fire incompetent staff and leave they guy alone. He had prepay in place, not his problem.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Chapman (@MrMdc1964) reported@nationalpost @TELUS As @BCFerries abandons the wifi ship and heavy cell use collapses cell services in the communities they sail past. Exhaust emissions were bad enough from the dirtiest ferry company in NA but now to jeopardize our 911 cell service is just so wrong . #bcpoli
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TJ@C2Sky (@TJC2Sky1) reported@Telus and @TELUSsupport - was on line with Customer Service. Asked for the email of someone higher-up regarding my concerns. Was advised there was no email they could provide. How very odd.
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Yel π©π©π© (@yelgabs) reported@jbeda @CenturyLink Main reason I had to switch back to cable internet. When I had fiber issues it takes Telus a few days to send a tech. when the tech sees itβs related to the actual wire, they schedule a specialist. This takes two weeks every time. Not good for WFH life.
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H B I C (@1988HBIC) reportedWhen telus says you been a loyal customer for 14 + years... you better recognize
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Neal Jennings (@nealjennings) reportedSo I finally got my Telus internet installed and operating this week, and after *months* of Lightspeed insisting my DNS problems were not their DNS problems, magically the DNS problems are all gone.
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michael (@michaelvalli77) reported@WinterhawkMom @koodo Koodo is not the co. They used to be, pre-telus, where you had trained, knowledgeable and friendly customer service agents to help Now your cust service isn't even based in North America.
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Jeff McNeil (@JeffMcNeil04) reportedAll I want for Christmas is for @TELUS @TELUSsupport to fix the network issues me and others had in Cape Breton for over 3.5 mths. Ever since @Bell did 5 g upgrades. Telus still has no eta on fixing issue. Numerous complaints issued no repair no eta.
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CFL_4_Ever (Jeff) (@CFL_4_Ever) reportedApparently Service Canada has suspended my SIN β¦ π³ @Bell @Rogers @Telus fix this fraudulent call problem
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Judicious Immigration & Visa Services (@Jivsc28) reported@TELUSsupport esim is still awaited, its been 7 calendar days. I talked to one of your support guy yesterday, they mentioned it will definitely be delivered by 6 pm today and hung up the call when asked for ticket number or name. Order# TD0445884. Kindly assist @TELUS
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#ΓΓΆzmek (@sadthrhotmailc1) reportedJust got a shocking service from @TELUS on my 3rd month with them as a customer. I raised an urgent and important issue thru call back (#18665582273) waited and explained, after 45 minutes, 25 sec the Finance Rep hung up my call without a solution. #poorcustomerservice