Telus Outage Report in Calgary, Alberta
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If you are having issues, please submit a report below.
The latest reports from users having issues in Calgary come from postal codes T2R , T3K , T3J , T3M , T1Y , T3B , T2K and T2T .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 1 hour ago |
|
Calgary
|
Internet | 2 days ago |
|
Calgary
|
Internet | 4 days ago |
|
Calgary
|
Internet | 4 days ago |
|
Calgary
|
Wi-fi | 4 days ago |
|
Calgary
|
Phone | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Megan Belenky (@m_belenky) reported from Calgary, Alberta@TELUS why don’t we have service?! Anyone else in #YYC experiencing the same thing??
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cm (@Crackmacs) reported from Calgary, Alberta@Patrick_ORourke @carmelapharaoh @TELUS Telus owns koodo, so koodo will always be cheaper of the two. I just switched away from koodo. Horrible customer service setup
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REWORKS (@ReWorksYYC) reported from Calgary, Alberta@joeywants @TELUS Yup, I’m having the same problem.
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Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta@rdc7801 @JulieRohrYEG @YourAlberta Taking credit for their work.. much like he did with Telus Babylon.. he doesnt have anything to brag about so he takes others ideas and programs (see feds international airport protocols) as his own. Hes an idiot
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cara (@jeterfan28) reported from Calgary, AlbertaJust want to say huge thanks to our @TELUS repair guy Mitchell. He came short notice to my house to fix our internet, tv, phone and booster. If anyone needs a good, friendly repair guy I’ll share his business card
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Roger Baker (@RogerJBaker) reported from Calgary, Alberta@fakeezzie I tried tethering but couldn’t get it to work. We have a box that allows for fail over service. I may need to get Telus in as a back up. I’m waiting for @SWCalgaryGuy to pull strings and get fibre to my house.
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🏳️⚧️ Aurora 🦭❄️ (@InukUnikorn) reported from Calgary, Alberta*sighs* Telus is experiencing an outage or something #yyc
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Decker (@DeckerT19) reported from Calgary, AlbertaIf you have #cable - and you have not taken this journey yourself,I couldn’t recommend it more to help justify your monthly bill. Glad to be a #telus cable customer.
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cm (@Crackmacs) reported from Calgary, Alberta@Patrick_ORourke @carmelapharaoh @TELUS I was of the same opinion...until i need tech support. And now im with virgin, with higher data, a lower bill, and actual people to talk to.
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REWORKS (@ReWorksYYC) reported from Calgary, AlbertaHey @TELUS, why is my internet connection suddenly so bad now? I have changed nothing. #internet #badconnection #yyc
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Gord Bailey (@gordbailey) reported from Calgary, Alberta@TELUSsupport ...re: “SimSwap” security issue— to help combat crooks, does Telus have a “voiceprint” option to deter data hackers?
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REWORKS (@ReWorksYYC) reported from Calgary, Alberta@BazingatheoryCA @joeywants @TELUS Thank you. I hope they fix soon. 😐
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ole ole ole (@Chrisburby1) reported from Calgary, AlbertaEveryone should do a credit check on themselves once a year just found out that #telus has something against me for a place I’ve never even heard of... maybe thats why I didn’t qualify for 0% interest when I bought my car
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The Sudsy Scoundrel🍻 (@badmonkey68) reported from Calgary, Alberta@MobileSyrup Wow. Just got an update from Telus Support that the Pixel 5 I ordered from them Nov 18 is 6 to 8 weeks out. One tech told me covid issues at the plant. Have y'all heard anything?
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Nikita Kalonji (@NikitaKalonji) reported from Calgary, AlbertaAll I had to do was start typing “Dad” and my service came back; what the heck @TELUSsupport @TELUS why couldn’t my phone receive or make calls or sms for the past 30min?!?!
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DGidrewicz (@dgidziu) reported from Calgary, Alberta@Lorian_H Telus is going to want to earn their money back for all this advertising. There must be a back door promise from @jkenney for a minimum profit. Otherwise they would never spend so, so much on expensive advertising.
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Mike Lindsay (@mlindsay65) reported from Calgary, AlbertaThe @telus Optic TV app is horrible! Can’t stream on their “5G” for more than 30 seconds without it freezing. Brutal.
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Loren Stewart (@LorenStewart) reported from Calgary, Alberta@SidhuDP I've just had Telus and Rogers. Telus id have to run to the top of my parents house to get reception. I haven't had a problem with Rogers in 11 years.
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David Khan (@Dave_Khan) reported from Calgary, Alberta@Crackmacs Shaw Mobile. On Shaw at home as well as Telus has weirdly not installed fibre in our block. We’ve moved around and reconfigured our Shaw Gateway Modem and pods so many times and there’s still problems with the TV and internet in places in our (not gigantic) house.
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M.G. Duggan Tweeting Trucker🇨🇦 (@ve6dpa) reported from Calgary, Alberta@SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ai Communications (@InternetLimited) reportedThe Big 5 Canadian Internet Service Providers (ISPs) (Bell, Rogers, Telus, Shaw, and Quebecor (Videotron)) receive 73.3% of the market’s revenues and charge higher prices due to a lack of competition. #Competition #internet
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Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia@FeralChristineB @TELUS Problem is @Telus is a scam. They are not transparent at all.
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DG ❤️🇨🇦🌻 (@dgct2) reportedJust had a @Telus rep try to poach our internet service. Not even on a bad day in hell would I choose that company again.
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Wherd_KMsT (@Wherd_KMsT) reported@PaulDoroshenko @TELUS They will take as much as they can get as often as they can get it until the potential of losing you as a customer surfaces. Ask them to explain the charges given the inconsistent internet connection & a promotional deal with a much lower rate will typically materialize. 1/
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BT Lees 🇨🇦🏴🏍️ (@Twinsport) reported@itootill @PaulDoroshenko @TELUS Theft of time? I wonder if the CRTC has any control over this. Level of service?
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Barbara Justason (@barbjustason) reported@PaulDoroshenko @TELUS You can improve on that price just by asking for a deal. Then when you're not satisfied with that deal, saying you're gonna find a new provider. They'll refer you to customer retention dept.
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WonderSteve (@TheFallingStar) reported@PaulDoroshenko @TELUS What service did you subscribe for 215? 1GB fibre?
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🇨🇦🇨🇦🇺🇦🇨🇦 Enjoy today🇨🇦🇺🇦🇨🇦🇨🇦 (@istandwithJT) reported@PaulDoroshenko @TELUS Omg I complain about 65.00! Haha... there are these Plume pods I have in my house because for whatever reason I also have internet issues. These helped tremendously. I think they are 5. or 10. a month for 2. I keep 1 in the kitchen for outside.
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Takurua (@Takurua2) reported@JAL49 @PaulDoroshenko @TELUS Recommend an email separate from service providers.
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booster vaxxed and STILL feral (@FeralChristineB) reported@PaulDoroshenko @TELUS As a heavy Telus user, that seems ... high. You might want to talk to someone about updating your plan. Our top end fibre plan is $155/m before a stack of contract discounts bringing it down to $85/m. Total w/tax is $181/m with cable & video cameras.