Telus Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T2R, T3K, T3M, T3J, T1Y, T2T, T3B and T2K.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (13%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
I’m not sure which is more painful, a wasp sting on the lip or trying to access @Telus customer support. Why did we let these guys become a monopoly? #yyc #smallbusiness #terribleservice
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Joshua.
(@joshee) reported
from
Calgary, Alberta
@koodo when will you support smartwatches? @TELUS supports them... 🙏⌚ @SamsungCanada Active 2
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.
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░D░M░
(@DustinMorris13) reported
from
Calgary, Alberta
Dear @Rogers, please fix the texting issue to Telus phones. Thank you.
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Alyssa Berry
(@Aly_B_YYC) reported
from
Calgary, Alberta
Things must not be going well for @TELUS that they have to get ill informed “lifestyle” influencers to shill the Babylon app on IG. What a mess. Tax dollars should never support private business. Full stop.
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🇨🇦”Magic” Max Pincombe🇨🇦
(@MaxPincombe) reported
from
Calgary, Alberta
Well @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting
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Jonathan Anderson
(@jaonesix) reported
from
Calgary, Alberta
Anyone have @WWENetwork on @TELUS? I contacted @TELUSsupport nearly two weeks ago trying to figure out why WWE network’s streaming service doesn’t recognize my cable subscription. Telus had no explanation and said they would contact me with a solution (this has happened before)
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Jonathan Anderson
(@jaonesix) reported
from
Calgary, Alberta
Is there a worse customer experience than dealing with @TELUS and @TELUSsupport? Doubt it.
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Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
@JayBeeGooner @TELUS Yep, 100 down difference max which is pathetic. @Bell says they won’t charge a premium until March 31st. If it’s not GBps it’s not really true 5G.
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Ryan Lambert
(@Ryanlambert11) reported
from
Calgary, Alberta
@aimeok @BlayTopher Two years with Telus and I’ve never had an issue! I’ll vouch for them!
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ferhab
(@drybones_33) reported
from
Calgary, Alberta
Lost signal are your ******* kidding @telus
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dumb cowboy 🤠
(@oopsatallie) reported
from
Calgary, Alberta
just tryna watch these people **** up their lives but @TELUS is too busy tryna **** up mine 😔😔😔 #90dayfiance
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Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
@Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.
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Ken King
(@coachkenking) reported
from
Calgary, Alberta
Want to start on the idea of switching from #Telus to #Shaw after some bad service, high costs and poor quality Internet/TV in spite of having a pretty pricey package. Pros and cons are appreciated!
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(Jon)ny Foozball
(@jonathanwhudson) reported
from
Calgary, Alberta
@sheldonjones83 @DanSportsFan34 I'm watching it through my Telus login right now.
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Perla Coddington: Pinterest Mom
(@MsCoddington) reported
from
Calgary, Alberta
Is anyone else having issues with their @TELUS internet but every time you call to get it dealt with, literally nothing changes and the problem keeps getting worse? @TELUSsupport
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Kevin Barrowcliff (@🏡)
(@KBarrowcliff) reported
from
Calgary, Alberta
@CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..😡😡😡
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Cait Thompson
(@CaitThompson2) reported
from
Calgary, Alberta
@TELUSsupport we don’t have any service in Bridgeland, #yyc. Our community chat group has confirmed it’s a community wide problem. #helpus @TELUS
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Kim Easterbrook
(@kimeaster) reported
from
Calgary, Alberta
Anyone else having issues with @Telus ?? Every play in football it freezes Pissing us off
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
Well I must admit, @TELUS has redeemed itself as my phone and internet provider. Could still offer easier access to customer service but all the other problems have finally been solved.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Meunier: ⁜
(@MarkMe60) reported
@VanRothnRoll All f them suck though. Telus phones me from Pakistan, I can't even understand what the poor lady is trying to sell me. Bell billed me an extra 200 just for the fun of it, no appeal possible. It's a rotten and rigged corporate nightmare.
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Pol
(@popolfajilan) reported
@mikutyler Literally came on twitter to check if telus is down
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Jada D
(@thordora) reported
Never EVER giving @telus money ever again. No signal most of the time, now I can't port my number because they've locked the damn prefix? Ridiculous.
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busterflash
(@truebusterflash) reported
Beyond stupid I’ve reached 50% of my video recording upload limit in < 12 days with @TELUS security. Because 1) video doorbell sensitivity picks up ever shadow & 2) the limit is unbelievably low. This is a recent issue. So clearly Telus changed something @TELUSsupport
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Ness
(@Nessssly) reported
Telus has got to have the worst wifi on EARTH
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Reagan Podelec🍁🏒
(@ReaganPodelec) reported
@postition @Martin_Lukacs @TheBreachMedia But it's true. The individuals in this video are responsible for a few things. Foreign aid workers filing low paying jobs (Tim's), off shoring allowed by corporations(bell, Telus, Rogers), Alberta has the worst labour protection laws in Canada.
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Dennise Lorlene
(@deelorlene) reported
@telus why is your customer service system so ****? Waiting for an online assistant and your cue system jumping all over. Used your call line, was on hold for 2hrs before someone answered but couldn't help me. Total time spent 4hrs waiting for nothing. Wtf.
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Harv Updy
(@HarveyUpdyke1) reported
@TELUS How spotty is your service?
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Rin / MaGu
(@mikutyler) reported
Is it me or is telus super slow rn
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Jacqueline Jennings
(@JacquelineDJenn) reported
@westcoastmar @TELUS I hear you. I’ve literally cried with frustration from dealing with big service providers who have intentionally opaque processes.