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Telus

Telus Outage Report in Calgary, Alberta

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Calgary come from postal codes T2R , T3K , T3J , T3M , T1Y , T2T , T3B and T2K .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

CityProblem TypeReport Time
Calgary Internet 2 days ago
Calgary Internet 3 days ago
Calgary Internet 4 days ago
Calgary Wi-fi 4 days ago
Calgary Phone 5 days ago
Calgary Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • MichelletypoQ
    Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    @rdc7801 @JulieRohrYEG @YourAlberta Taking credit for their work.. much like he did with Telus Babylon.. he doesnt have anything to brag about so he takes others ideas and programs (see feds international airport protocols) as his own. Hes an idiot

  • RogerJBaker
    Roger Baker (@RogerJBaker) reported from Calgary, Alberta

    @fakeezzie I tried tethering but couldn’t get it to work. We have a box that allows for fail over service. I may need to get Telus in as a back up. I’m waiting for @SWCalgaryGuy to pull strings and get fibre to my house.

  • gordbailey
    Gord Bailey (@gordbailey) reported from Calgary, Alberta

    @TELUSsupport ...re: “SimSwap” security issue— to help combat crooks, does Telus have a “voiceprint” option to deter data hackers?

  • DeckerT19
    Decker (@DeckerT19) reported from Calgary, Alberta

    If you have #cable - and you have not taken this journey yourself,I couldn’t recommend it more to help justify your monthly bill. Glad to be a #telus cable customer.

  • Crackmacs
    cm (@Crackmacs) reported from Calgary, Alberta

    @Patrick_ORourke @carmelapharaoh @TELUS Telus owns koodo, so koodo will always be cheaper of the two. I just switched away from koodo. Horrible customer service setup

  • ReWorksYYC
    REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    Hey @TELUS, why is my internet connection suddenly so bad now? I have changed nothing. #internet #badconnection #yyc

  • dgidziu
    DGidrewicz (@dgidziu) reported from Calgary, Alberta

    @Lorian_H Telus is going to want to earn their money back for all this advertising. There must be a back door promise from @jkenney for a minimum profit. Otherwise they would never spend so, so much on expensive advertising.

  • badmonkey68
    The Sudsy Scoundrel🍻 (@badmonkey68) reported from Calgary, Alberta

    @MobileSyrup Wow. Just got an update from Telus Support that the Pixel 5 I ordered from them Nov 18 is 6 to 8 weeks out. One tech told me covid issues at the plant. Have y'all heard anything?

  • Crackmacs
    cm (@Crackmacs) reported from Calgary, Alberta

    @Patrick_ORourke @carmelapharaoh @TELUS I was of the same opinion...until i need tech support. And now im with virgin, with higher data, a lower bill, and actual people to talk to.

  • jeterfan28
    cara (@jeterfan28) reported from Calgary, Alberta

    Just want to say huge thanks to our @TELUS repair guy Mitchell. He came short notice to my house to fix our internet, tv, phone and booster. If anyone needs a good, friendly repair guy I’ll share his business card

  • LorenStewart
    Loren Stewart (@LorenStewart) reported from Calgary, Alberta

    @SidhuDP I've just had Telus and Rogers. Telus id have to run to the top of my parents house to get reception. I haven't had a problem with Rogers in 11 years.

  • Dave_Khan
    David Khan (@Dave_Khan) reported from Calgary, Alberta

    @Crackmacs Shaw Mobile. On Shaw at home as well as Telus has weirdly not installed fibre in our block. We’ve moved around and reconfigured our Shaw Gateway Modem and pods so many times and there’s still problems with the TV and internet in places in our (not gigantic) house.

  • m_belenky
    Megan Belenky (@m_belenky) reported from Calgary, Alberta

    @TELUS why don’t we have service?! Anyone else in #YYC experiencing the same thing??

  • ReWorksYYC
    REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @joeywants @TELUS Yup, I’m having the same problem.

  • ve6dpa
    M.G. Duggan Tweeting Trucker🇨🇦 (@ve6dpa) reported from Calgary, Alberta

    @SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.

  • mlindsay65
    Mike Lindsay (@mlindsay65) reported from Calgary, Alberta

    The @telus Optic TV app is horrible! Can’t stream on their “5G” for more than 30 seconds without it freezing. Brutal.

  • Lisa_Beauchamp
    Lisa Beauchamp (@Lisa_Beauchamp) reported from Calgary, Alberta

    @TELUSsupport @TELUS Your tech support or lack thereof is horrendous! I cannot get through! No internet connection for over 24 hours!

  • ReWorksYYC
    REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @BazingatheoryCA @joeywants @TELUS Thank you. I hope they fix soon. 😐

  • NikitaKalonji
    Nikita Kalonji (@NikitaKalonji) reported from Calgary, Alberta

    All I had to do was start typing “Dad” and my service came back; what the heck @TELUSsupport @TELUS why couldn’t my phone receive or make calls or sms for the past 30min?!?!

  • Chrisburby1
    ole ole ole (@Chrisburby1) reported from Calgary, Alberta

    Everyone should do a credit check on themselves once a year just found out that #telus has something against me for a place I’ve never even heard of... maybe thats why I didn’t qualify for 0% interest when I bought my car

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheLifestyleDig
    LifestyleDigs (@TheLifestyleDig) reported

    And speaking of @TELUS, I filed a complaint with the CRTC last month and Telus lied and said the issue was resolved? What ******** Telus!? Telling me that email has been a **** show since migrating to Google means "resolved" the issue - WRONG! Liars! Email is still not working.

  • holytendy
    nick (@holytendy) reported

    @TELUS worst company ever for wifi , I can’t wait for my contract to end to get rid of this bs

  • chaswood01
    ©ɦ@ʂ (@chaswood01) reported

    @cheekster18 @LeafRollin and Telus has the monopoly, charges $85/month for this garbage

  • hoy_katherine
    Katherine Hoy (@hoy_katherine) reported

    @TELUSsupport is your internet down in South Edmonton? I haven’t had internet in 3 hours. Telus internet problems is why I keep my phone with Bell.

  • TheLifestyleDig
    LifestyleDigs (@TheLifestyleDig) reported

    Piece of **** @TELUS Optik TV isn't working. Just getting ready to phone Telus and yell at them.

  • dystoman
    Eric C. Busque (@dystoman) reported from Lévis, Quebec

    In a mind-boggling 180° turn, the CRTC just rejected its own 2019 decision on the wholesale rates that smaller providers pay to access Internet services from incumbent service providers like Bell, Telus and Rogers.

  • EntyAtDusk
    Jamie .•°berta boy langa agenda°•. (@EntyAtDusk) reported

    telus is down and or ****** across the country again- at least this time we didnt break the fiber cable? if its not up by tomorrow morning i stg 😕

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @rob_bieber Hi Rob - Non-TELUS devices can be activated on the TELUS network, however, some data services may not be enabled due to the configuration of the device. We cannot guarantee that non- TELUS devices will be able to connect to or function in a predicted way on our mobile network.

  • taissavianna
    Satan’s Little Angel (@taissavianna) reported

    @TELUS @TELUSsupport Y’ALL ******* SUCK, WORST EXPERIENCE EVER AND I’M FROM BRAZIL!!!!! Currently awaiting to talk to ANOTHER ******* DEPARTMENT because none of your reps can help me.

  • Wildsau
    Tom Sedens (@Wildsau) reported

    @ericpet @TELUS I think your experience is an anomaly. We have had Telus fibre for a long time and it has literally never went down in all these years. Same with anyone else we’ve talked to it about. Sucks that it’s not perfect for you. 😔