Telus outages and service status in Calgary, Alberta
No problems detected
If you are having issues, please submit a report below.
- Telus generated 0 outage signals in the last 24 hours around Calgary, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (86%)
- Wi-fi (14%)
The latest reports from users having issues in Calgary come from postal codes T3H , T2K , T2V , T3M , T2R and T2B .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 13 days ago |
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Internet | 17 days ago |
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Internet | 23 days ago |
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Internet | 24 days ago |
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Internet | 28 days ago |
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Internet | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, AlbertaRenegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??
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cm (@Crackmacs) reported from Calgary, Alberta@daddyandmadi @adolwyn But still a viable solution, and there's others. The point is the government didn't even try. Instead of focusing the blame (without reason no less) on teachers, focus on the solutions and the government who refused to even explore them. Hotels, Telus convention center, empty
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Kakookie๐ธtop 2.8% @onlyfans (@KakookieUwU) reported from Calgary, AlbertaTelus be the worst internet ๐ก I just want to load my Hentai and not wait 5mins per vid
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Jeff Callaway (@JeffCallaway) reported from Calgary, AlbertaPSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS
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REWORKS (@ReWorksYYC) reported from Calgary, Alberta@BazingatheoryCA @joeywants @TELUS Thank you. I hope they fix soon. ๐
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โโโโ ๐ญ๐ โโโโ ๐ฎ๐ฑ (@DustinMorris13) reported from Calgary, Alberta@Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.
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Rich Hesketh (@RichHesketh) reported from Calgary, AlbertaIs it acceptable @TELUS @TELUSsupport for us to be waiting over 72 hours for our internet to be reconnected? Seems to me that itโs not. Weโve spoken to no less the a dozen agents who claim 2-24 hours to flip that switch. Has anyone else had such bad service?
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dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta@menard_ray @TELUS My phone. When I pull down on the WiFi I'm using its a live output of the speed.
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โโโโ ๐ญ๐ โโโโ (@DustinMorris13) reported from Calgary, Alberta@jeterfan28 @RogersHelps Definitely hit up @TELUS for options. They might be able to do something to help get out of Rogers
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Gus Thorson โพ๏ธ๐๐ฅ ๐ (@BreakawaySR) reported from Calgary, Alberta@debbieelicksen @DirtRoadQueen__ @PrimeVideoCA Watched it live on Paramount Network. Shaw/Telus On Demand?
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M.G. Duggan Tweeting Trucker๐จ๐ฆ (@ve6dpa) reported from Calgary, Alberta@SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.
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richard (@richardwfrank8) reported from Calgary, Alberta@TELUS wondering how there is always a wait for over an hour to get customer service on the phone...always! This is crazy!
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antiOlympicsguy ๐ฎ๐จ๐ฆ๐บ๐ฆ (@JamesTCanadian) reported from Calgary, Alberta@Karone81 @CalgaryDrew Telus & koodoo are down. @downdetectorca
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Jaimรฉ Turner ๐จ๐ฆโ๐ฟ๐๐ (@jaimeturner) reported from Calgary, Alberta@TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?
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Evan Crawshaw (@EvanReadsNHL) reported from Calgary, AlbertaAs a CSEC Usher it's sad that we lose CEO Ken King and fellow Telus Club Concierge Desk Mr. Strickland to cancer just before the pandemic. Now our longtime #Flames Captain and community leader Mark Giordano is extracted from our team. It sucks. It really does.
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Dr. Gidrewicz (@dgidziu) reported from Calgary, AlbertaStanding in line at the Telus Convention Center today it wasn't lost on me that ~90% of the demographic getting #vaccine today was Caucasian. Absolutely MUST continue ALL efforts to reach marginalized members of society. Support for more #vaccinerodeo @gabefabreau. @AHS_media
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tracy (@tracyinkits) reported from Calgary, Alberta@Shuggs_YYC @cmcalgary Telus sucks. My work has Telus, nothing like dropped calls, crappy IT and their biz connect system is brutal.
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dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta@menard_ray @TELUS On my phone it shows the speed of wlthe network I'm connected to.
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Colin (@UKgeordieColin) reported from Calgary, Alberta@TELUSsupport we recently swapped from Shaw to Telus and it is the worst wifi experience we have ever had. It is meant to be the fibre optic super fast and it is terrible. How do we get someone to look at this? Our satisfaction is nil.
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Kevin Barrowcliff (@๐ก) (@KBarrowcliff) reported from Calgary, Alberta@CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..๐ก๐ก๐ก
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Viewer (@Viewer2006) reported@MrStache9 Teksavvy merely buys unused bandwidth from Telus, Roger's and Bell and offers their service using that pipe. They built their own management infrastructure
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Charles Bodi - 'Be Like Bodi' (@CharlesBodi) reported@dougransom @TELUS @TELUSsupport That sucks.
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Lance Wunsch (@lance_wunsch) reportedIs anyone else tired of the big 2 mobile and home โphone internet providersโ? Here we have Telus and Bell, Rogers doesnโt have good mobile coverage. No decent customer service. They have sent it out of the country so they can pay people extremely low wages compared to Canada. Always trying to gouge the customer. It is past time the government allows more competition. Of course this will never happen, Iโm would guess it would be due to excellent corporate lobbyists. I am so tired of have a captured government and bureaucracy.
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Cyberpunk Sense ๐ (@napoleon21st) reportedTldr here for $AMPG is that Telus $T.TO allocated 66b to upgrade the network in Canada and in the same time $AMPG gained approval for the equipment that can be used which matches the description. The 2 companies already have a commercial relationship to supply such O RAN radios. Sounds highly likely to me and would result in an instant rerate for $AMPG
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Primary Care Alberta (@PrimaryCareAB) reportedTELUS is experiencing a major outage with their toll-free network that is impacting Health Link 811 and Poison and Drug Information Service (PADIS) within certain areas in the southern part of the province. 1/2
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Nathan Kehler (@nathan_P44) reported@Bell @Travisdhanraj This is me trying to cancel my internet. It's ******* impossible. Bell even sent a technician over to disconnect my fibre so Telus could hook up. You would think they would automatically cancel it for you
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hoss (@lacedsunnyd) reportedI PAID MY PHONE BILL **** YOU TELUS
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sheefums connoisseur (@koujasus) reported**** @TELUS for trying to implement data centres in BC. A terrible company with horrible service. Slow internet even with the faster plans, I've been getting as many people as I can to cancel their plans
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Jimmyray (@jamesraymont1) reported@culturetripper @kim_gaetz Donโt forget, Telus is doing the same **** in Alberta.
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Stop the Insanity (@ElviraHaycraft) reportedWouldn't it be more useful to demand that that speaking English you can understand would be mandatory, especially in Government positions and public service. I have been talking to bank employees on the phone that neither my husband or myself understood, same goes for Telus