Telus

Telus Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T2R, T3J, T3H, T2K, T2V, T2T, T3M and T2B.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Calgary, Alberta 08/28/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Total Blackout
CanadaCalgary Internet
CanadaCalgary E-mail
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • JeffCallaway Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta

    PSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS

  • GuiManCam Guillermo Manriquez (@GuiManCam) reported from Calgary, Alberta

    @TELUS @TELUSsupport I’m trying to move my services and cancel my tv service and your useless representatives hang up on me every time I have spoken to 4 different persons there 🤬🤬🤬

  • dinnerwithjulie Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    Renegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??

  • Frank76453011 Frank,the Bluesman (@Frank76453011) reported from Calgary, Alberta

    @tombielecki @AB_EmergAlert Thank God,I'm not a Telus customer....and I haven't been for approximately 15 years or so.....

  • DustinMorris13 ░▒▓█ 𝓭𝓜 █▓▒░ 🇮🇱 (@DustinMorris13) reported from Calgary, Alberta

    @Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.

  • miketighe Michael Tighe (@miketighe) reported from Calgary, Alberta

    I’ve had nothing but problems from Shaw Mobile. I wouldn’t reply on it to call 911 if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.

  • DustinMorris13 Đ₥ (@DustinMorris13) reported from Calgary, Alberta

    @aggieloveseggs @MrD_AB It's telus at work, and it's never been great.

  • NikitaKalonji Nikita Kalonji (@NikitaKalonji) reported from Calgary, Alberta

    Of course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming 😩😩😩 #LiveStreaming #FavouriteSonbet #teluscable

  • dinnerwithjulie Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    @ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…

  • WerdEmUp Werd 'EmUp. 💉💉💉✖️✌️ (@WerdEmUp) reported from Calgary, Alberta

    @cDenno I was on the bus in Inglewood, as soon as I crossed the river it dropped. I was like damn Telus you got no coverage in the hood?! Then it came and went a few times, no bars, 3g no bars etc.. then 4g and I could tweet again.

  • jaimeturner Jaimé Turner 🇨🇦✊🏿🌈🌎 (@jaimeturner) reported from Calgary, Alberta

    @TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?

  • miketighe Michael Tighe (@miketighe) reported from Calgary, Alberta

    I’ve had nothing but problems from Shaw Mobile. I wouldn’t rely on it to call 911 properly if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.

  • DustinMorris13 Đ₥ (@DustinMorris13) reported from Calgary, Alberta

    @MrD_AB I think the hospital uses Telus. They just finished upgrading recently. It's so bad!

  • dgidziu Dr. Gidrewicz (@dgidziu) reported from Calgary, Alberta

    Standing in line at the Telus Convention Center today it wasn't lost on me that ~90% of the demographic getting #vaccine today was Caucasian. Absolutely MUST continue ALL efforts to reach marginalized members of society. Support for more #vaccinerodeo @gabefabreau. @AHS_media

  • lovejivansidhu Lovejivan Sidhu (@lovejivansidhu) reported from Calgary, Alberta

    Today was the third time @TELUS tried to install fiver internet at my house, and we were running into the same issue that they kept saying was fixed. The company that connected our house to the rest of the system didn't actually connect us. Its ONLY been 4 months... #yyc

  • EvanReadsNHL Evan Crawshaw (@EvanReadsNHL) reported from Calgary, Alberta

    As a CSEC Usher it's sad that we lose CEO Ken King and fellow Telus Club Concierge Desk Mr. Strickland to cancer just before the pandemic. Now our longtime #Flames Captain and community leader Mark Giordano is extracted from our team. It sucks. It really does.

  • deidras66 Dee (@deidras66) reported from Calgary, Alberta

    @dinnerwithjulie @TELUS Customer service, the new oxymoron 😡

  • SeumasBruce Seumas Bruce (@SeumasBruce) reported from Calgary, Alberta

    Took my 3 teens down to Telus Convention Centre for 1st shots tonight. Kudos and virtual hugs to all the AHS workers (and volunteers?)! RN administering our shots was pulling a 12hr shift!

  • WerdEmUp Werd 'EmUp. 💉✖️✌️ (@WerdEmUp) reported from Calgary, Alberta

    Was Telus just down for anyone? Had no service for like 20min there.

  • cowtownkyle Kyle (@cowtownkyle) reported from Calgary, Alberta

    @Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DashcamCrashcam Dashcam Crashcam (@DashcamCrashcam) reported

    @TELUS @TELUSsupport 23 calls to Telus home security in 10 days. 12 in last 3 days of having it installed.7hrs + on the phone. 10hrs+ with tech(s) on site. Hours of my personal time wasted. Been with Telus for over a decade but this may be one of the worst decisions I’ve made🤬

  • AngelaHarveyYVR Angela Harvey (@AngelaHarveyYVR) reported from Penticton, British Columbia

    @TELUS @TELUSsupport we just called for an issue with our tv. After providing our emails address the support rep requested our PASSWORD. You are a technology company. Shame on you. Many oblivious people use the same password for various accounts you are *asking* for issues.

  • complianthawk justin (@complianthawk) reported

    @TELUS They will **** you over don't trust is company!

  • jfmezei Jean-François Mezei (@jfmezei) reported

    While on the surface, Telus’ response shows it won’t divulge IP/customer relationship, there are enough loopholes in the rule “exigent circumstances, or statutory authority” that remain unplugged with regards to govt asking telco for info. #CRTC

  • complianthawk justin (@complianthawk) reported

    @TELUS This company is snakes and will **** you over and when you prove its their fault they don't answer phones are even chats online and the useless emt manager I been dealing with is incompetent!

  • mediarz mediar (@mediarz) reported

    I haven't had internet service since 3:30pm Pacific today. I call tech support, Manny said there's an outage my area, he say check the outage website, a couple hours later I checked the website and there's nothing showing, and I still have no service. @TELUSsupport @TELUS wtf??

  • complianthawk justin (@complianthawk) reported

    @TELUS @TELUSsupport Don't trust this company they will tuck you over and will do nothing to try to fix it!

  • downtownjuliab Julia B (@downtownjuliab) reported

    Hey @TELUSsupport - you were supposed to switch my mother’s landline phone number to her new residence a week ago and it still is not done. The number has been released by Eastlink and you keep saying you are “working on” getting switched to Telus. Help??

  • HpeLattimore LattimoreHPE (@HpeLattimore) reported

    Hey @TELUS after waiting over 1.5 hours for help with trying to access my account to set up a new agreement I hung up. I guess customer service for corporate clients is not a priority?

  • jfmezei Jean-François Mezei (@jfmezei) reported

    The “real” responses are coming in on PIAC’s privacy filing to #CRTC on the Covid Alert. app. Telus even brings up some of my arguments (rare !) I submitted early to raise questions to allow incumbents to provide evidence there is no problem. And Telus did.