Telus outages and service status in Calgary, Alberta

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

City	Problem Type	Report Time
Calgary	Internet	2 hours ago
Calgary	Internet	4 days ago
Calgary	Internet	6 days ago
Calgary	Wi-fi	8 days ago
Calgary	Total Blackout	9 days ago
Calgary	Internet	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

• 
  REWORKS (@ReWorksYYC) reported 2 minutes ago from Calgary, Alberta

  @june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.

• 
  Calgaryvoter (@Chinook87) reported 13 minutes ago from Calgary, Alberta

  Can anyone recommend an Internet service besides Telus… tried to switch to them today and it was impossible and painful. Eventually gave up and cancelled the switch

• 
  Werd 'EmUp. 💉💉💉✖️✌️ (@WerdEmUp) reported 16 minutes ago from Calgary, Alberta

  @cDenno I was on the bus in Inglewood, as soon as I crossed the river it dropped. I was like damn Telus you got no coverage in the hood?! Then it came and went a few times, no bars, 3g no bars etc.. then 4g and I could tweet again.

• 
  Ryan Sauvé 🇨🇦 🚀💉💉💉 (@RyanSauve) reported 17 minutes ago from Calgary, Alberta

  Please consider updating your system so that service at the previous location is only disabled once service at the new location has been enabled. Not sure why something so simple hasn't been enacted by Telus. I mean, you're a tech company. Be better.

• 
  Admir (@CanadaP2P) reported 17 minutes ago from Calgary, Alberta

  @TSNRyanRishaug @TELUS The sad state of @TELUSsupport when public figures have to tweet out for help! I hope it worked for you, some of us are waiting 10d for service #TelusFail

• 
  richard (@richardwfrank8) reported 20 minutes ago from Calgary, Alberta

  @TELUS wondering how there is always a wait for over an hour to get customer service on the phone...always! This is crazy!

• 
  The Sudsy Scoundrel🍻 (@badmonkey68) reported 26 minutes ago from Calgary, Alberta

  @MobileSyrup Wow. Just got an update from Telus Support that the Pixel 5 I ordered from them Nov 18 is 6 to 8 weeks out. One tech told me covid issues at the plant. Have y'all heard anything?

• 
  REWORKS (@ReWorksYYC) reported 26 minutes ago from Calgary, Alberta

  @joeywants @TELUS Yup, I’m having the same problem.

• 
  fireanticanadainG.bettmen! (@jwd7150) reported 31 minutes ago from Calgary, Alberta

  Telus calgary u idiots seriously need 2 get yr **** together better ive had home services problems 4 3 hrs with my wifi on my tv & computers wtf is going on this yr AI crap tell u im calling about mobility issues& now yr departments r close this company is bullshit!!!

• 
  Julie Van Rosendaal (@dinnerwithjulie) reported 33 minutes ago from Calgary, Alberta

  Renegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??

• 
  robyn raymond (@bobbie403) reported 34 minutes ago from Calgary, Alberta

  Keep piling on Thursday.. after spending 2h on the phone with 5! (Yes 5) separate agents last week.. I call in to @TELUS again.. to find out my problem WASN’T solved and the solution is much different than presented by the previous agents. #yourekidding #wheredoisendmyinvoice

• 
  Jelli (@jelliclecatsttv) reported 35 minutes ago from Calgary, Alberta

  So My Internets Going To Be Shut Down Soon… When I Signed Up At @TELUS I triple Checked That It Would Come Out Of The Same Account As My Phone Bill He Said Yes Well Guess Who Has A Surprise $300+ Bill. 😤🤬 #TelusProblems

• 
  🏳️‍⚧️ Aurora 🦭❄️ (@InukUnikorn) reported 36 minutes ago from Calgary, Alberta

  *sighs* Telus is experiencing an outage or something #yyc

• 
  Jwd7150 (@jwd7150) reported 37 minutes ago from Calgary, Alberta

  Maybe the Scotiabank saddledome can get better wifi like shaw cuz let's face it telus wifi there sucks badly to many dead zones plus cuts out way to much I have 2 keep using my use data when I'm there & that shouldn't happen especially when I have a new cell !!!

• 
  cara (@jeterfan28) reported 50 minutes ago from Calgary, Alberta

  Just want to say huge thanks to our @TELUS repair guy Mitchell. He came short notice to my house to fix our internet, tv, phone and booster. If anyone needs a good, friendly repair guy I’ll share his business card

• 
  Jwd7150 (@jwd7150) reported 50 minutes ago from Calgary, Alberta

  Well telus where the hells Mt brother in law refund money from the equipment he sent back in October he's still waiting for his money back what the hells taking u idiot's so long ?!!?

• 
  Nikita Kalonji (@NikitaKalonji) reported 53 minutes ago from Calgary, Alberta

  All I had to do was start typing “Dad” and my service came back; what the heck @TELUSsupport @TELUS why couldn’t my phone receive or make calls or sms for the past 30min?!?!

• 
  Kim Easterbrook (@kimeaster) reported 55 minutes ago from Calgary, Alberta

  Anyone else having issues with @Telus ?? Every play in football it freezes Pissing us off

• 
  cm (@Crackmacs) reported 58 minutes ago from Calgary, Alberta

  @daddyandmadi @adolwyn But still a viable solution, and there's others. The point is the government didn't even try. Instead of focusing the blame (without reason no less) on teachers, focus on the solutions and the government who refused to even explore them. Hotels, Telus convention center, empty

• 
  Ken King⚡️ (@justkenking) reported 60 minutes ago from Calgary, Alberta

  @TELUS I'm looking to leave my mobile provider after being with them since 2006. Not going to name any names, but about once a year they just fail me and the entire country completely. What can you offer me?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ash (@ashley_streets) reported 2 minutes ago

  @ctvedmonton My house burned down in October and I too was charged ridiculous amounts of cancellation fees. Telus also was horrible to deal with and kept insisting they couldn’t cancel trying to force me to move the services to a new residence which at the time obvsiouslt didn’t have yet.

• 
  Reiko Koyama (@reikokoyama79) reported 3 minutes ago

  @TELUS LMFAO. cute response. Yes. You've responded. I've now gone 9 days, unable to get someone to actually process the claim. My last phone, I was told I had to go INTO a telus location, to verify my identity, and they wouldn't transfer or do anything for me. Fix your broken system.

• 
  czar (@saurfey) reported 6 minutes ago

  @TELUSsupport @TELUS When I saw my current plan on your website, it was advertised as $45 for 5G+ Select 175 Canada-US-Mexico (up to 2Gbps), but when I signed up and ported my number from Public Mobile, I would get billed $55 instead. Why is that the case? Help please.

• 
  Rod` (@Bugwood_Ranch) reported 7 minutes ago

  @bears_aware @VoteCanadaCom @TELUS They never even get out of their vehicle at my home even when I send my two dogs out to greet them! 😎

• 
  DividendBoomer (@BoomerDivvies) reported 8 minutes ago

  @TELUS $T.TO I hate your company. Truly. Been a business customer for decades just to be treated like ****. Dealing with an issue, a serious mistake on YOUR part, has been gruelling and terrible. The incompetence from your side is inexcusable. Your departments don’t talk to each other leading me to coordinate everything. Hopefully I’ll be able to file a complaint against you with regulators. And you also have a cell tower on our site for which you’re currently asking for a lease extension. That’s gonna cost you big time.

• 
  Apple (@ugochukwu619) reported 9 minutes ago

  @BrownBehaviour If only Telus will respond to you Those people are damn slow

• 
  jay X (@JasonI_X) reported 12 minutes ago

  @MarioNawfal Ontario government: Industry dominance — Groceries: Top 4-5 chains control ~72-80% market share, fueling high food prices (up 30% in 5 years, highest G7 food inflation). Telecom: Big Three (Bell/Rogers/Telus) hold 80-90% wireless market, high bills. Car insurance: Elevated rates in many provinces. • Real estate — Foreign buyer ban extended to Jan 2027, but past offshore/domestic investor activity inflated prices; housing remains unaffordable. • Private colleges — “Diploma mills” exploit international students with misleading promises, poor quality; crackdowns ongoing amid permit caps. • Tax overload — Paycheque deductions, GST/HST on buys, property taxes, embedded in utilities/fuel/bills, plus annual filings — heavy multi-level burden. Other pressures: Soaring cost of living (groceries/utilities/housing), long healthcare waits, big bank fees, productivity stagnation, wage insecurity despite data debates.

• 
  Dustin De Yaegher (@duder_1987) reported 13 minutes ago

  @TELUS would sure be nice to have more than one bar of service. Can’t make a phone call. #servicesucks

• 
  TELUS (@TELUS) reported 15 minutes ago

  @bigmatt_f Hey Matt, looks like the TV signal's been lost. Sounds like this may be an ongoing thing? Usually this happens when there's an issue getting the signal to the TV box. That could be caused by anything in the line as far back as Telus, if you experience internet issues as well, or it could be something as simple as the cable, or wireless connection from the modem/boost to the box. If it's wireless , try rebooting modem/hub, boost, then tv box, and if it's wired, do the same thing but reboot any adapters that the cables might be hooked up to as well. Telus expert messaging in the app is your best bet for troubleshooting with a person the digital space, or you can give us a call and can help you with next steps. If something like this is Telus caused, we can definitely credit for the downtime.

• 
  Clare A (@Murphysmom67) reported 15 minutes ago

  Since I am unable to call u or text bc u mistakenly disconnected me, heres the situation. I switched to Cogeco & informed u on Jan 22/26. U gave me a disconnection date of Feb 17/26. I was fully paid up but after Feb 17 u continued to bill me & I stupidly paid bc of your threats a total of $291.33 which u now owe me. When I switched to Cogeco I was told they used Telus lines, thats why my phone still indicated u as the carrier. Cogeco told me Ì shouldnt still b paying u so I stopped. Now you've disconnected me so since Friday I've had no calls, text or data. On top of that you reported me to Equifax. U really expect me to pay u as well as Cogeco? Ur lucky I dont sue u. I should b activated on the network immediately. How about u check your data & my dates then reimburse what u owe me. @TELUS