Telus

Telus Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T2R, T3J, T1Y, T2T, T3H, T2E, T3E and T2A.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Calgary, Alberta 03/10/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

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City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary TV
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • jaimeturner Jaimé Turner 🇨🇦✊🏿🌈🌎 (@jaimeturner) reported from Calgary, Alberta

    @TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?

  • deidras66 Dee (@deidras66) reported from Calgary, Alberta

    @dinnerwithjulie @TELUS Customer service, the new oxymoron 😡

  • Frank76453011 Frank,the Bluesman (@Frank76453011) reported from Calgary, Alberta

    @tombielecki @AB_EmergAlert Thank God,I'm not a Telus customer....and I haven't been for approximately 15 years or so.....

  • DustinMorris13 Đ₥ (@DustinMorris13) reported from Calgary, Alberta

    @MrD_AB I think the hospital uses Telus. They just finished upgrading recently. It's so bad!

  • WerdEmUp Werd 'EmUp. 💉💉💉✖️✌️ (@WerdEmUp) reported from Calgary, Alberta

    @cDenno I was on the bus in Inglewood, as soon as I crossed the river it dropped. I was like damn Telus you got no coverage in the hood?! Then it came and went a few times, no bars, 3g no bars etc.. then 4g and I could tweet again.

  • NikitaKalonji Nikita Kalonji (@NikitaKalonji) reported from Calgary, Alberta

    Of course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming 😩😩😩 #LiveStreaming #FavouriteSonbet #teluscable

  • DustinMorris13 Đ₥ (@DustinMorris13) reported from Calgary, Alberta

    @aggieloveseggs @MrD_AB It's telus at work, and it's never been great.

  • CofDead1 C of Dead (@CofDead1) reported from Calgary, Alberta

    @mattmcqueen Damn, @telus

  • dinnerwithjulie Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    Renegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??

  • cowtownkyle Kyle (@cowtownkyle) reported from Calgary, Alberta

    @Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.

  • DustinMorris13 ░▒▓█ 𝓭𝓜 █▓▒░ 🇮🇱 (@DustinMorris13) reported from Calgary, Alberta

    @Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.

  • EvanReadsNHL Evan Crawshaw (@EvanReadsNHL) reported from Calgary, Alberta

    As a CSEC Usher it's sad that we lose CEO Ken King and fellow Telus Club Concierge Desk Mr. Strickland to cancer just before the pandemic. Now our longtime #Flames Captain and community leader Mark Giordano is extracted from our team. It sucks. It really does.

  • JeffCallaway Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta

    PSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS

  • johangreg Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported from Calgary, Alberta

    Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.

  • dinnerwithjulie Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    @ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…

  • lovejivansidhu Lovejivan Sidhu (@lovejivansidhu) reported from Calgary, Alberta

    Today was the third time @TELUS tried to install fiver internet at my house, and we were running into the same issue that they kept saying was fixed. The company that connected our house to the rest of the system didn't actually connect us. Its ONLY been 4 months... #yyc

  • miketighe Michael Tighe (@miketighe) reported from Calgary, Alberta

    I’ve had nothing but problems from Shaw Mobile. I wouldn’t rely on it to call 911 properly if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.

  • WerdEmUp Werd 'EmUp. 💉✖️✌️ (@WerdEmUp) reported from Calgary, Alberta

    Was Telus just down for anyone? Had no service for like 20min there.

  • johangreg Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported from Calgary, Alberta

    The last two solved my problem for me (of course my cable bill is going up $6 😡) and the pricing is comparative to Telus so I might still switch. I’ll get a free TV after all.

  • miketighe Michael Tighe (@miketighe) reported from Calgary, Alberta

    I’ve had nothing but problems from Shaw Mobile. I wouldn’t reply on it to call 911 if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lynbartram Lyn Bartram 🇨🇦 (@lynbartram) reported

    @TELUS if you charge me for using my credit card how about I come down and pay in loonies and require exact change? You have made a lot of money from me over many years, rethinking.

  • ChairmanMeow22 Chairman Meow's Ghost (@ChairmanMeow22) reported

    @jodyvance @CRTCHearings These telecoms have a lot of ***** to try and pull this stunt. Hey @TELUS if this goes thru I will be a former (high $) customer.

  • KarinEvolve Karin. (@KarinEvolve) reported

    @TheFalconer @TELUS It is a tone deaf move absolutely. Non-profits are adding the fee to donations now which makes sense. Not sure why the very profitable Telus thought this was a good idea but it easily falls into the "not good customer service" column.I intend to protest this as a shareholder.

  • GrguricNatalie natalie grguric (@GrguricNatalie) reported

    @TELUS @telus greedy why charge us more for paying our bills with credit card Considering Canadians pay the most for cell service in the world 🌎

  • M_S_Fricker Mike Fricker 🇨🇦 Christian Priest ASD C-PTSD🖖☯️ (@M_S_Fricker) reported

    @Pepperfire Freedom encourages payment by credit card. So they have no excuse to even ask for this. Telus sucks. Always has. No surprise they want to milk their customers for every cent to increase profit while abusing the source of it.

  • 24SevenZen Alan 🇺🇦 (@24SevenZen) reported

    @TheFalconer @TELUS That’s total bullshit. CC fees have existed and not changed for decades. This is almost as bad as @CineplexMovies charging for a “booking fee” when we buy tix through the app

  • shoesgaze_ sweet caroline (@shoesgaze_) reported

    @p_evans As a Public Mobile (subsidiary of Telus) customer, the online payment option I have is by credit card. This is pretty gross of you @TELUS @PublicMobile

  • orangefuzzz orangeFUZZZ / Ricky B (@orangefuzzz) reported

    If @TELUS starts charging me for paying my bill, I'm terminating my service. That's a promise. I have home TV, 4 cells and a home phone. It will ALL be shut down.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.

  • Fortunax22 Anthony Fortunaso (@Fortunax22) reported

    @TELUS @TELUSsupport guess I'll be taking my business elsewhere come October. What a stupid money grabbing move to charge credit card fees on top of your already egregious prices. Disgusting.