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Telus outages and service status in Calgary, Alberta

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Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jul 11, 11:22 PM EDT.
  • 62% Internet (62%)
  • 29% Phone (29%)
  • 5% E-mail (5%)
  • 5% TV (5%)

The latest reports from users having issues in Calgary come from postal codes T2C , T2R , T3E , T3H , T2K , T2Z , T3K and T2V .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

CityProblem TypeReport Time
Calgary Internet 10 hours ago
Calgary Internet 2 days ago
Calgary Internet 5 days ago
Calgary Internet 6 days ago
Calgary Internet 7 days ago
Calgary TV 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • miketighe
    Michael Tighe (@miketighe) reported from Calgary, Alberta

    I’ve had nothing but problems from Shaw Mobile. I wouldn’t reply on it to call 911 if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.

  • miketighe
    Michael Tighe (@miketighe) reported from Calgary, Alberta

    I’ve had nothing but problems from Shaw Mobile. I wouldn’t rely on it to call 911 properly if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.

  • richardwfrank8
    richard (@richardwfrank8) reported from Calgary, Alberta

    @TELUS wondering how there is always a wait for over an hour to get customer service on the phone...always! This is crazy!

  • CalgaryBluesky
    🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹ (@CalgaryBluesky) reported from Calgary, Alberta

    @0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.

  • Tracey_YYC
    Tracey Forbes (@Tracey_YYC) reported from Calgary, Alberta

    @CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.

  • bobbie403
    robyn raymond (@bobbie403) reported from Calgary, Alberta

    Keep piling on Thursday.. after spending 2h on the phone with 5! (Yes 5) separate agents last week.. I call in to @TELUS again.. to find out my problem WASN’T solved and the solution is much different than presented by the previous agents. #yourekidding #wheredoisendmyinvoice

  • The_Rad_Zone
    rad ♿ (@The_Rad_Zone) reported from Calgary, Alberta

    Telus sighed me up for their internet with a free trial month and sent me a bill two weeks later. I called them and told them nicely to come get their ****.

  • Making8
    Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    @Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.

  • the_kelzzz
    Kelz 📷🇨🇦 (@the_kelzzz) reported from Calgary, Alberta

    If you have an appt at the Telus Convention centre go early as ****!!! You get to be in the longest queing line I've ever seen in my life! What a joke this system is! 🤬

  • jeterfan28
    cara (@jeterfan28) reported from Calgary, Alberta

    Just want to say huge thanks to our @TELUS repair guy Mitchell. He came short notice to my house to fix our internet, tv, phone and booster. If anyone needs a good, friendly repair guy I’ll share his business card

  • JamesTCanadian
    antiOlympicsguy 🎮🇨🇦🇺🇦 (@JamesTCanadian) reported from Calgary, Alberta

    @Karone81 @CalgaryDrew Telus & koodoo are down. @downdetectorca

  • CanadaP2P
    Admir (@CanadaP2P) reported from Calgary, Alberta

    @TSNRyanRishaug @TELUS The sad state of @TELUSsupport when public figures have to tweet out for help! I hope it worked for you, some of us are waiting 10d for service #TelusFail

  • drybones_33
    ferhab (@drybones_33) reported from Calgary, Alberta

    Lost signal are your ******* kidding @telus

  • RogerJBaker
    Roger Baker (@RogerJBaker) reported from Calgary, Alberta

    @fakeezzie I tried tethering but couldn’t get it to work. We have a box that allows for fail over service. I may need to get Telus in as a back up. I’m waiting for @SWCalgaryGuy to pull strings and get fibre to my house.

  • Hoffa_man
    Kevin Hoffman (@Hoffa_man) reported from Calgary, Alberta

    @wowmobile @koodo @TELUS Congratulations! Your combined lack of effort has officially provided the worst customer service experience of my entire life!

  • UKgeordieColin
    Colin (@UKgeordieColin) reported from Calgary, Alberta

    @TELUSsupport we recently swapped from Shaw to Telus and it is the worst wifi experience we have ever had. It is meant to be the fibre optic super fast and it is terrible. How do we get someone to look at this? Our satisfaction is nil.

  • deidras66
    Dee (@deidras66) reported from Calgary, Alberta

    @dinnerwithjulie @TELUS Customer service, the new oxymoron 😡

  • m_belenky
    Megan Belenky (@m_belenky) reported from Calgary, Alberta

    @TELUS why don’t we have service?! Anyone else in #YYC experiencing the same thing??

  • RichHesketh
    Rich Hesketh (@RichHesketh) reported from Calgary, Alberta

    Is it acceptable @TELUS @TELUSsupport for us to be waiting over 72 hours for our internet to be reconnected? Seems to me that it’s not. We’ve spoken to no less the a dozen agents who claim 2-24 hours to flip that switch. Has anyone else had such bad service?

  • WerdEmUp
    Werd 'EmUp. 💉✖️✌️ (@WerdEmUp) reported from Calgary, Alberta

    Was Telus just down for anyone? Had no service for like 20min there.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • 604atom
    604atom (@604atom) reported

    @TELUS My issue was fibally resolved after a month and multiple calls to multiple phone numbers your agents gave me. Way too much effort from your customer to simply add channels

  • TheCoverageGuy
    David Wedge (@TheCoverageGuy) reported

    @MacCash55 @TheStig_16 @TELUS The same TSN that shut down TSN 1040?

  • LXXIIpercent
    Jayem 🇨🇦 (@LXXIIpercent) reported

    Telus (thick accent): how may I help you? Me: I'd like a supervisor please. Telus: sure what's the reason? Me: cuz I asked for a supervisor Telus: I need a reason for the transfer Me: no you don't you're being ******* nosy now put me through to a supervisor I HATE TELUS!!

  • bend559054
    ben d (@bend559054) reported

    Just bought 700 Telus T.T for $14.92, i did have some in my RRSP for $17.50 so i decided to avg down.. i believe the new CEO will get this stock moving again.

  • CDInewsletter
    Canadian Dividend Investing (@CDInewsletter) reported

    @_baserunner Telecom is getting hurt pretty bad right now, so at least it's not all just Telus.

  • rebelsforum
    Lionel - not Richie (@rebelsforum) reported

    @AlleyDalley @Rogers Telus just as bad

  • JoeBuck1973
    Joe Buck (@JoeBuck1973) reported

    @TELUS On July 9, 2026 at 21:50 hrs your idiot driver behind the wheel of V242400, license plate CRG 7671 exited his left lane and cut me off while I was driving on the right lane at NB Centre St and 3 Ave SW in Calgary! Very safe and professional…

  • Alex_McPhee
    Alex (@Alex_McPhee) reported

    @DailyHiveVan Step up @TELUS as a local Vancouver company and take over. You will get a lot of customer switches 👌

  • SpaceMobActual
    Sp🅰️ceMobActual (@SpaceMobActual) reported

    @chooseyourwow Telus is actively using AI to mask its overseas call center employees accents. Instead of providing jobs to Canadians in Canada they're doubling down on offshoring. Why support that kind of business?

  • FedUpWithBadAir
    Dave Peterson Ⓥ 🇨🇦 (@FedUpWithBadAir) reported

    @LizardPiou43950 @akarndt @Sportsnet Telus is basically the best of the worst, if that makes any sense.