Telus outages and service status in Calgary, Alberta
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Full Outage Map
- Telus generated 2 outage signals in the last 24 hours around Calgary, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Sep 6, 12:21 PM EDT.
- Internet (65%)
- Wi-fi (18%)
- Phone (12%)
- E-mail (6%)
The latest reports from users having issues in Calgary come from postal codes T3J , T3M , T2R , T3H , T1Y , T3C , T2E and T2B .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 3 hours ago |
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Calgary
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Internet | 15 hours ago |
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Calgary
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4 days ago | |
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Calgary
|
Internet | 5 days ago |
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Calgary
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Wi-fi | 6 days ago |
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Calgary
|
Internet | 11 days ago |
Community Discussion
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Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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richard (@richardwfrank8) reported from Calgary, Alberta@TELUS wondering how there is always a wait for over an hour to get customer service on the phone...always! This is crazy!
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Adam J. Humphreys (@Making8) reported from Calgary, Alberta@JayBeeGooner @TELUS Yep, 100 down difference max which is pathetic. @Bell says they won’t charge a premium until March 31st. If it’s not GBps it’s not really true 5G.
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Colin (@UKgeordieColin) reported from Calgary, Alberta@TELUSsupport we recently swapped from Shaw to Telus and it is the worst wifi experience we have ever had. It is meant to be the fibre optic super fast and it is terrible. How do we get someone to look at this? Our satisfaction is nil.
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Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾 (@johangreg) reported from Calgary, AlbertaThe last two solved my problem for me (of course my cable bill is going up $6 😡) and the pricing is comparative to Telus so I might still switch. I’ll get a free TV after all.
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Jelli (@jelliclecatsttv) reported from Calgary, AlbertaSo My Internets Going To Be Shut Down Soon… When I Signed Up At @TELUS I triple Checked That It Would Come Out Of The Same Account As My Phone Bill He Said Yes Well Guess Who Has A Surprise $300+ Bill. 😤🤬 #TelusProblems
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Roger Baker (@RogerJBaker) reported from Calgary, Alberta@fakeezzie I tried tethering but couldn’t get it to work. We have a box that allows for fail over service. I may need to get Telus in as a back up. I’m waiting for @SWCalgaryGuy to pull strings and get fibre to my house.
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EXOWEB Studio (@EXOWEBStudio) reported from Calgary, AlbertaGuys any recommendations on 5 gigabit speed routers? @RaidOwlTweets aperently Telus DNS is leaking and their solution is CVE vulnerable as did community at @Level1Techs did point out @TELUSBusiness are you guys aware of that? What router you would recommend? (1/2)
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Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta3 wks. Time @TELUS takes to contact me for customer service by their revised estimate. Moved business service with office move last yr. Was going to be a month before Telus could transfer accnt. Had 2 move to @ShawDirect. Then @telus tried to bill for months post disconnection.🤬
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Bernice Hill (@DishntheKitchen) reported from Calgary, AlbertaNot a super day. Shaun is stuck at the plant, technical difficulties & blizzard. Telus is still drilling ******** out of my head, I mean installing cable & not even Tragically Hip drowns out high pitched drilling. Been alone for a week & tired of doing **** all on weekends.
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tracy (@tracyinkits) reported from Calgary, Alberta@Shuggs_YYC @cmcalgary Telus sucks. My work has Telus, nothing like dropped calls, crappy IT and their biz connect system is brutal.
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🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹ (@CalgaryBluesky) reported from Calgary, Alberta@0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.
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🇨🇦”Magic” Max Pincombe🇨🇦 (@MaxPincombe) reported from Calgary, AlbertaWell @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting
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░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported from Calgary, Alberta@jeterfan28 @RogersHelps Definitely hit up @TELUS for options. They might be able to do something to help get out of Rogers
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Tracey Forbes (@Tracey_YYC) reported from Calgary, Alberta@CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.
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░▒▓█ 𝓭𝓜 █▓▒░ 🇮🇱 (@DustinMorris13) reported from Calgary, Alberta@Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.
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Adam J. Humphreys (@Making8) reported from Calgary, Alberta@Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.
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Calgaryvoter (@Chinook87) reported from Calgary, AlbertaCan anyone recommend an Internet service besides Telus… tried to switch to them today and it was impossible and painful. Eventually gave up and cancelled the switch
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Chris Rudd (@Stamps4Life) reported from Calgary, AlbertaSo Rogers has a major outage today and I'm also seeing people complaining about telus having issues. If Star Wars has taught us anything....communication being blocked can only mean one thing....INVASION!!! #rogersoutage #StarWars
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Todd Sandrelli (@ToddSandrelli) reported from Calgary, Alberta@cmcalgary Damn good thing I’m with Telus then. ;)
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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DividendBoomer (@BoomerDivvies) reported@TELUS $T.TO I hate your company. Truly. Been a business customer for decades just to be treated like ****. Dealing with an issue, a serious mistake on YOUR part, has been gruelling and terrible. The incompetence from your side is inexcusable. Your departments don’t talk to each other leading me to coordinate everything. Hopefully I’ll be able to file a complaint against you with regulators. And you also have a cell tower on our site for which you’re currently asking for a lease extension. That’s gonna cost you big time.
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Ricardo World Engineer (@ricardointech) reportedThe 'priced in' narrative was always lazy. Telus has a leverage problem and fiber build costs that a dividend cut doesn't fix. The 17% spread vs BCE and Rogers is the market repricing fundamentals
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Diversity Workshop, CCIP™ 🔨 (@minnysan) reported@EPCOR Why? Are you going to repair my telephone line now? Telus is already on it. I told them to send the bill to you. Your garbage trucks are constantly hitting lower telephone/cable lines in the alley when dumping carts. I see it all the time. I'm positive this isn't the first time
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Jack Taylor (@Carol22Jack) reported@JustMeJamie64 Indian/Moroccan call and Service centres. All Shaw/Rogers. Other companies like Telus are all Philippino or south American. All from my experiences...
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Clayton (@phinx404) reported@TELUS Waiting for the phones in on business plan to run out. Only 3 more left to go then send them back and switch. Never had so many dropped calls or just no service at all. 5g+ and no internet error or dropped calls and dead zones in southern Ontario is crazy.
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Sir Pepito Bismol, Earl of Blackstool (@anbayanyay) reported@ElizaLilly19 @TELUS A Telus customer ****** assistant? Hrmmmm.
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Del (@FullScopeWelds) reported@BoomerDivvies @TELUS They're a nightmare. Say this as a previously frustrated client and shareholder. Hours to get through only for them to spew lies claiming it's smart devices slowing down my Internet and making the TV freeze. 4th repairman told to go to Rogers.
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Acinnad Turneer (@ATurneer54354) reported@TELUS Wow! Where was this over a year ago. I lost a number and you guys got to share a three dollar donut. No Dms in person meeting I can go to Prince George. I wasted 3 + hrs on the phone and lose my number because of Telus. Roger never received it basically from Telus and money lost.
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N2S (@Indig2S) reported@TELUSsupport absolute bullshit service. I’m done with Telus. Cancelling everything. Over a month & at least a dozen agents & 2 home visits to transfer an account. Was assured I could keep home phone number & keep email addresses. Account finally transferred & lost it all. 🖕🏼🖕🏼
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Dave G (@deive) reported@icenineleafs @araghougassian how is the reception and is there ability for wifi calling? My daughter was on Freedom last year, but had poor reception at her school, and in other places she frequents (she's a rep hockey player, lots of arenas), where Telus has been great. It's a bit more money ($37/mth) tho