Telus Outage Report in Calgary, Alberta
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If you are having issues, please submit a report below.
The latest reports from users having issues in Calgary come from postal codes T2R , T3K , T3J , T3M , T1Y , T2T , T3B and T2K .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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Internet | 3 days ago |
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Internet | 4 days ago |
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Wi-fi | 4 days ago |
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Phone | 5 days ago |
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Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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REWORKS (@ReWorksYYC) reported from Calgary, AlbertaI’m not sure which is more painful, a wasp sting on the lip or trying to access @Telus customer support. Why did we let these guys become a monopoly? #yyc #smallbusiness #terribleservice
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░D░M░ (@DustinMorris13) reported from Calgary, AlbertaDear @Rogers, please fix the texting issue to Telus phones. Thank you.
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Cait Thompson (@CaitThompson2) reported from Calgary, Alberta@TELUSsupport we don’t have any service in Bridgeland, #yyc. Our community chat group has confirmed it’s a community wide problem. #helpus @TELUS
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Tamara Gimon (@tgims16) reported from Calgary, Alberta@TELUS @TELUSsupport I am very disappointed that after 6 weeks of trying to get home internet and multiple false promises that still there are no answers and no one can help. Cancelled... I guess now onto another provider.
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Jonathan Anderson (@jaonesix) reported from Calgary, AlbertaAnyone have @WWENetwork on @TELUS? I contacted @TELUSsupport nearly two weeks ago trying to figure out why WWE network’s streaming service doesn’t recognize my cable subscription. Telus had no explanation and said they would contact me with a solution (this has happened before)
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Ken King (@coachkenking) reported from Calgary, AlbertaWant to start on the idea of switching from #Telus to #Shaw after some bad service, high costs and poor quality Internet/TV in spite of having a pretty pricey package. Pros and cons are appreciated!
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յσηαϯհαη (@Jonleescholes) reported from Calgary, AlbertaI have to give a huge thanks to @TELUS My wife (and her kids) are now working from home. We have never reached our data limit never mind going over. A quick chat with a representative and now we have unlimited data for 2 years at no extra cost! #yyc #Telus
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Perla Coddington: Pinterest Mom (@MsCoddington) reported from Calgary, AlbertaIs anyone else having issues with their @TELUS internet but every time you call to get it dealt with, literally nothing changes and the problem keeps getting worse? @TELUSsupport
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REWORKS (@ReWorksYYC) reported from Calgary, Alberta@june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.
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Sebastian A. Salazar (@hangarcat) reported from Calgary, AlbertaHey @telus, maybe stop sending me emails about this piece of crap app, it’s not secure and it’s a slap in the face to our public healthcare. Everyone involved with it ought to be ashamed of this Mickey Mouse initiative #YYC #Calgary #alberta #abhealth #AHS #AbLeg #abpoli
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Jonathan Anderson (@jaonesix) reported from Calgary, AlbertaIs there a worse customer experience than dealing with @TELUS and @TELUSsupport? Doubt it.
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Joshua. (@joshee) reported from Calgary, Alberta@koodo when will you support smartwatches? @TELUS supports them... 🙏⌚ @SamsungCanada Active 2
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David Khan (@Dave_Khan) reported from Calgary, AlbertaApparently the #Telus #babylon app records your patient consultations with the doctor on the other end There are questions about in which country that data is stored, what privacy & data laws apply & whether the over-broad terms of service takes away your ownership of that data.
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dumb cowboy 🤠 (@oopsatallie) reported from Calgary, Albertajust tryna watch these people **** up their lives but @TELUS is too busy tryna **** up mine 😔😔😔 #90dayfiance
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Ryan Lambert (@Ryanlambert11) reported from Calgary, Alberta@aimeok @BlayTopher Two years with Telus and I’ve never had an issue! I’ll vouch for them!
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David Murray (@david06243894) reported from Calgary, AlbertaYou dam well know there is support, especially from Telus! Stop grand standing!
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Ken Crook (@kencrook) reported from Calgary, AlbertaI’ve had this number call at least once a week for past 6 weeks or so. Never answer as I assumed it was @TELUS pushing their new fibre install to compete against #ShawCable
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Colin (@UKgeordieColin) reported from Calgary, Alberta@TELUSsupport @TELUS seriously your customer support/service leaves a lot to be desired. 😐 #herewegoagain
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Commissioner Miner (@fanCRTCProfling) reported@tamir_i @kaplanmyrth You are right. Maybe i'm being stupid. I just do not trust them at all. Supposed to, but i've seen it not done before. Eastlink & Telus did this during hurricane Dorian. They put in a reply & said it's confidential an abridged version not filed s. 32(2) of rules. Thus zero record
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Duane Grady (@Renoversity) reportedDear @INTERAC, I wonder if you can help my "friends" here at @FreedomMobile , they seem to be having trouble with their interac on line. So they grossly overcharge people who must come into their stores to pay with interac. $2.00 per interac transaction? Please help them. #Telus?
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Kerry Sauriol (@CrunchyCarpets) reported@scatteredmom @TELUS Talk here to @TELUSsupport they really are the only one as with Telus who actually try to help
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Cameron (@lasportspage) reportedSo @LethbridgeCity replaced a power pole in our alley Monday morning. Since then, we have no internet or wifi, no television and no landline ... and @TELUS says we can't get a service call until Saturday. I don't know who screwed up, but I know who's getting f----d.
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ⓔⓗ🇨🇦 (@eringobraghh___) reportedWho are you using for your cell provider?? Getting beyond frustrated with @TELUS cause their support team ignores tweets and can’t answer simple questions. I shouldn’t need to log in 84 times and verify my Twitter in order for you to answer a simple question
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David Mayhood (@dmayhood) reportedJust a note to business owners: It is impossible to talk to anyone at @TELUSsupport to get a landline fixed. I'm paying $135.01/mo for zero service. Telus "fixed" the connection from the pole to the building. Now it's cross-connected with a different line. Telus: A phone company
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FourFiveSix (@papiwilldoya) reportedWhy Telus give me 15 gigs of extra data then text me I’m over my data lmao wtf.
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canuckcareeradvocate (@rbickell77) reportedI am done with @TELUS Their internet has been horrible for months and now it’s affecting work. I live in DT YYC. There’s no excuse for me to be paying so much money for crap service.
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Jill (@edgemontmom) reported@TELUS our Wi-Fi/internet isn’t working well in Edgemont, is there a problem in this area?
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Gal (@georgecookie) reported@telus. 1 hour and 6 minutes wait. This was the second call to you today. Never did get resolution in the first call or from virtual assistant which you tout as so wonderful!