Telus Outage Report in Calgary, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Calgary come from postal codes T2R, T3M, T2E, T2W, T3B, T3R, T3H and T2A.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 26: Problems at Telus
Telus is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (55%)
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Phone (20%)
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Wi-fi (12%)
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TV (6%)
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E-mail (4%)
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Total Blackout (3%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary and Chestermere.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
||
| Calgary |
Internet | |
| Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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JB
(@moustachiojb) reported
from
Calgary, Alberta
@TELUSsupport I normally deal with loyalty dept. been with Telus for a solid 20 years. Looking to end my optik TV service, but retain PureFibreX 2.5 GB internet service. not sure who to contact. Please let me know. Also have mobility. only thing to terminate is optik
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CW 4 a New Republic of Alberta4All. Nothing Less.
(@alberta_cw) reported
from
Calgary, Alberta
Rogers/Shaw along with Telus & Bell is just one step closer to a monopoly. The corporate elite love owning utility infrastructure where you have no one else to go. It’s just another form oligarchy. Any entity like this should be broken up or made into public infrastructure.
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antiOlympicsguy 🎮🇨🇦🇺🇦
(@JamesTCanadian) reported
from
Calgary, Alberta
@Karone81 @CalgaryDrew Telus & koodoo are down. @downdetectorca
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tracy
(@tracyinkits) reported
from
Calgary, Alberta
@Shuggs_YYC @cmcalgary Telus sucks. My work has Telus, nothing like dropped calls, crappy IT and their biz connect system is brutal.
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Kevin Hoffman
(@Hoffa_man) reported
from
Calgary, Alberta
@wowmobile @koodo @TELUS Congratulations! Your combined lack of effort has officially provided the worst customer service experience of my entire life!
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richard white
(@everydaytourist) reported
from
Calgary, Alberta
@CalgaryResponse @joshyyc @TELUS You are correct Telus Sky as office at base and residential above. The problem is new buildings rarely have cheap rents office or residential unless subsidized. Old buildings are key to start ups for all types of business retail restaurants office etc.
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Jeff Callaway
(@JeffCallaway) reported
from
Calgary, Alberta
3 wks. Time @TELUS takes to contact me for customer service by their revised estimate. Moved business service with office move last yr. Was going to be a month before Telus could transfer accnt. Had 2 move to @ShawDirect. Then @telus tried to bill for months post disconnection.🤬
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Ajay
(@ajaykamboj80) reported
from
Chestermere, Alberta
@TELUS hello telus...waiting on ur telus support 2hrs 10 min...pathetic...and instead of telus u guys can change ur name to looters ..that suits you...last 5 months u guys says next month bill will be ok for sure...and I m paying u extra from last 5 months..
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Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
Awesome service @TELUSBusiness 👎On the phone with a rep looking into a payment and an auto prompt kicks in saying “the department you are calling is now closed thank you for calling Telus.”
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
Hey telus where ******** is my refund from t Sending back yr equipment ?!!!? If I have to go down to 1 of yr store I won't be quiet about it !!!
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
Well telus where the hells Mt brother in law refund money from the equipment he sent back in October he's still waiting for his money back what the hells taking u idiot's so long ?!!?
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Kakookie🌸top 2.8% @onlyfans
(@KakookieUwU) reported
from
Calgary, Alberta
Telus be the worst internet 😡 I just want to load my Hentai and not wait 5mins per vid
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
So telus is now got the home entertainment service on sale how long will this last till they jack up the price to where customers can't afford it like they have now 🤔?!!?
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🌤️CalgaryBluesky 🇨🇦🇸🇰 mom² grandma¹
(@CalgaryBluesky) reported
from
Calgary, Alberta
@0CynicalBastard @ShawInfo I will never in my life give Shaw another cent. They ruined my view without thought or consideration after a decade of not having a cable run there. I just can't with them. EVER. I have been w Telus before &was happy so will give them my business.
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robyn raymond
(@bobbie403) reported
from
Calgary, Alberta
Keep piling on Thursday.. after spending 2h on the phone with 5! (Yes 5) separate agents last week.. I call in to @TELUS again.. to find out my problem WASN’T solved and the solution is much different than presented by the previous agents. #yourekidding #wheredoisendmyinvoice
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Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
If @Telus offers Telus Tv Plus with your internet know that it doesn’t work with Apple Airplay without serious issues that they are aware of. They offered free HBO and Crave. However their interface is so bad it’s not worth it.
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
Hey telus yr wifi sucks here at the Scotiabank saddledome it keep dropping!!
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Jeff Callaway
(@JeffCallaway) reported
from
Calgary, Alberta
@TELUS worst service ever. Spent an hour in Market Mall store waiting for someone to help me as I obviously looked at new phones. Mirrors my phone service experience. Also learned I'm being hosed on my phone plan while I waited. 🤬
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Jwd7150
(@jwd7150) reported
from
Calgary, Alberta
Hey telus yr wifi has dropped 6 × now at the dome that's horrible shaw is definitely better !!
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EXOWEB Studio
(@EXOWEBStudio) reported
from
Calgary, Alberta
Guys any recommendations on 5 gigabit speed routers? @RaidOwlTweets aperently Telus DNS is leaking and their solution is CVE vulnerable as did community at @Level1Techs did point out @TELUSBusiness are you guys aware of that? What router you would recommend? (1/2)
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Roger
(@HalfBloodCree) reported
@TELUSsupport Yeah, after looking at the cables, turns out a kitten bit the cable from the wall that goes to the router. The wait times are crazy, especially for a response here, on top of 3 days before anyone can actually come fix it. Which supposed to be tomorrow. Called telus on 30th.
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Kelvin Wah
(@thethirdslot) reported
one day i will own enough telus stock to offset this stupid credit card fee in dividends
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Michelle Gutkin
(@MichiGee) reported
How does a Telus outage affect my Bell cell? So confused. So no wifi, tv or phone/data access. Tabletop games here we come(?)
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Gillie
(@thisisgillie) reported
@TELUS @TELUSsupport I haven't had internet since Sunday evening. I work from home. Today I had to use a mobile Hotspot from my phone to barely get through work. Do you not care about the outage in Millwoods? This is ridiculous. Every time I call I can't get through. Frustrating.
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Bushra
(@BushmajBushra) reported
@TELUS any update for Nolan hill outage?????
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Julia M. Hodgins
(@juliamh1970) reported
... yet the service is one of the worst, available, the technical support leaves a lot to wish for, and the customer service trivializes our claims. Many of us who telecommute have a very bad time, while Telus plays with us!!!
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Shwetha
(@Shwethashyam87) reported
@renatahale @TELUSsupport It’s still down for us and it’s been that way for the past 30h. TELUS keeps saying they are working on it but no updates. Sent a DM on Twitter but no reply. Chat gets disconnected and phone wait times are more than an hour.
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^‿^
(@yungdaddydave) reported
Data isn’t working for **** telus I hate you
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Nobody's Fool
(@Canadian_Guano) reported
@Telus now charges you 1.5%+GST if you pay your bill with a credit card. Will do anything to bleed you dry. Well time to go looking for another cell phone provider. Cell phone charges should be going down, but with @telusmobility they keep on going up.
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Terra 😷
(@VanIsleVeggie) reported
@TELUSsupport Worst customer service. I’m now 5 hours and 40 mins plus into dealing with your double billing issue. Getting runaround being passed between different departments with 40 min holds each time. Scheduled call back never happened. No on hold call back service. #Telus