Telus

Telus Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T3K, T2R, T2E, T3M, T1Y, T3B, T3E and T2N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Calgary, Alberta 11/30/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary and Chestermere.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary TV
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    @Patrick_ORourke @carmelapharaoh @TELUS Telus owns koodo, so koodo will always be cheaper of the two. I just switched away from koodo. Horrible customer service setup

  • dgidziu DGidrewicz (@dgidziu) reported from Calgary, Alberta

    @Lorian_H Telus is going to want to earn their money back for all this advertising. There must be a back door promise from @jkenney for a minimum profit. Otherwise they would never spend so, so much on expensive advertising.

  • dondawgbarrett Don (@dondawgbarrett) reported from Calgary, Alberta

    @TELUS 1:15 mins on hold. Incredibly horrible service.

  • m_belenky Megan Belenky (@m_belenky) reported from Calgary, Alberta

    @TELUS why don’t we have service?! Anyone else in #YYC experiencing the same thing??

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @BazingatheoryCA @joeywants @TELUS Thank you. I hope they fix soon. 😐

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    Not a super day. Shaun is stuck at the plant, technical difficulties & blizzard. Telus is still drilling ******** out of my head, I mean installing cable & not even Tragically Hip drowns out high pitched drilling. Been alone for a week & tired of doing **** all on weekends.

  • NikitaKalonji Nikita Kalonji (@NikitaKalonji) reported from Calgary, Alberta

    All I had to do was start typing “Dad” and my service came back; what the heck @TELUSsupport @TELUS why couldn’t my phone receive or make calls or sms for the past 30min?!?!

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @joeywants @TELUS Yup, I’m having the same problem.

  • MichelletypoQ Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    Hey @TELUS @Bell ... how bout you pull out your agreement with Huawei.. the one you lobbied the Harper government for and got. Take some accountability for this damn mess!

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    @ken_noland @TELUS Oh damn. They haven't been there yet but I suppose they go into every yard hey?

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    @Patrick_ORourke @carmelapharaoh @TELUS I was of the same opinion...until i need tech support. And now im with virgin, with higher data, a lower bill, and actual people to talk to.

  • InukUnikorn 🏳️‍⚧️ Aurora 🦭❄️ (@InukUnikorn) reported from Calgary, Alberta

    *sighs* Telus is experiencing an outage or something #yyc

  • MichelletypoQ Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    @rdc7801 @JulieRohrYEG @YourAlberta Taking credit for their work.. much like he did with Telus Babylon.. he doesnt have anything to brag about so he takes others ideas and programs (see feds international airport protocols) as his own. Hes an idiot

  • DeckerT19 Decker (@DeckerT19) reported from Calgary, Alberta

    If you have #cable - and you have not taken this journey yourself,I couldn’t recommend it more to help justify your monthly bill. Glad to be a #telus cable customer.

  • mlindsay65 Mike Lindsay (@mlindsay65) reported from Calgary, Alberta

    The @telus Optic TV app is horrible! Can’t stream on their “5G” for more than 30 seconds without it freezing. Brutal.

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    Oh man. This is a GREAT DAY to have Telus doing the drilling for the pure fibre network. Ugh my head. 😖 It's like 20 leaf blowers combined and close enough music can't drown it out.

  • Dave_Khan David Khan (@Dave_Khan) reported from Calgary, Alberta

    @Crackmacs Shaw Mobile. On Shaw at home as well as Telus has weirdly not installed fibre in our block. We’ve moved around and reconfigured our Shaw Gateway Modem and pods so many times and there’s still problems with the TV and internet in places in our (not gigantic) house.

  • gordbailey Gord Bailey (@gordbailey) reported from Calgary, Alberta

    @TELUSsupport ...re: “SimSwap” security issue— to help combat crooks, does Telus have a “voiceprint” option to deter data hackers?

  • LorenStewart Loren Stewart (@LorenStewart) reported from Calgary, Alberta

    @SidhuDP I've just had Telus and Rogers. Telus id have to run to the top of my parents house to get reception. I haven't had a problem with Rogers in 11 years.

  • DustinMorris13 ░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported from Calgary, Alberta

    @jeterfan28 @RogersHelps Definitely hit up @TELUS for options. They might be able to do something to help get out of Rogers

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • axel10691 axel1069 (@axel10691) reported

    @keithbaldrey Not a Telus problem more like an incompetent Horgan government problem

  • mackenzierhode Mackenzie Rhode (@mackenzierhode) reported

    BUT I now finally feel free and will absolutely never be using @TELUS services ever again. this has been the most frustrating 2 years with an internet provider.

  • buec280 buec280 (@buec280) reported

    @RobShaw_BC Entwistle’s statement says TELUS “promised” to provide 156 call centre agents. In other words, the contractual obligation was 156 agents and TELUS met that obligation. TELUS obviously being very diplomatic as the BC GOV is a huge customer.

  • SlopeReader Slope Reader (@SlopeReader) reported

    @dogling223 @TELUSsupport Dogling, it shouldn't surprise any of us that they were so bad as, when you call Telus, you always have massive wait times. They run it like their call centers

  • American2Jr JR (@American2Jr) reported

    @keithbaldrey And Anyone that is astonished at TELUS needs to remember Who Runs TELUS as it’s Darren E. And he Decimated TELUS at the Very Beginning remember those Days of trying to reach a Customer Service rep!

  • canada_nice Canada Nice 🇨🇦 (@canada_nice) reported

    @keithbaldrey I wonder if Telus took flack (reverse stolen valor) as BC Gov is such a large customer ? Hiring 33 call takers seems destined to fail without online registration support - or was Telus responsible for online failure ?

  • read_donna DRead (@read_donna) reported

    @acoyne says in today’s G&M that all governments have been lousy at pandemic response. Unanswered is who would be better. Private enterprise hasn’t been great either — Telus call centre in BC registration comes to mind. Real problem is Canadian health care fragmentation.

  • JamieD81 Jamie Doege (@JamieD81) reported

    @jjhorgan @TELUS Telus shouldn't even have to sya sorry, the millions of idiot bc citizens that flooded the systems should be publically saying sorry it was their fault 150% not Telus.

  • GreenMossOnTree Jay Green (@GreenMossOnTree) reported

    @CTVVancouver Misleading headline from corporate media. Telus apologized and took responsibility, which is good. If it's fixed promptly then why the outrage? 1.7 million calls I bet didn't help.

  • 1m4ll3rg1c2bs Anthony 🇨🇦 (@1m4ll3rg1c2bs) reported

    @MKBHD @UrAvgConsumer in need of assistance. Looking for a smartphone capable of dual SIM or e-sim that will work in Canada with Rogers/Telus. Preferably a Samsung for a coworker's wife (essential worker). Any help would be appreciated. They block em here grrrr.