Telus Outage Report in Calgary, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Calgary come from postal codes T2R, T2A, T3B, T3M, T3J, T1Y, T2W and T2J.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at Telus
Telus is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (48%)
-
Phone (28%)
-
Wi-fi (9%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (4%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
TV | |
| Calgary |
Internet | |
| Calgary |
Total Blackout | |
| Calgary |
Phone | |
| Calgary |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
-
Tamara Gimon
(@tgims16) reported
from
Calgary, Alberta
@TELUS @TELUSsupport I am very disappointed that after 6 weeks of trying to get home internet and multiple false promises that still there are no answers and no one can help. Cancelled... I guess now onto another provider.
-
Cait Thompson
(@CaitThompson2) reported
from
Calgary, Alberta
@TELUSsupport we don’t have any service in Bridgeland, #yyc. Our community chat group has confirmed it’s a community wide problem. #helpus @TELUS
-
ferhab
(@drybones_33) reported
from
Calgary, Alberta
Lost signal are your ******* kidding @telus
-
David Khan
(@Dave_Khan) reported
from
Calgary, Alberta
Apparently the #Telus #babylon app records your patient consultations with the doctor on the other end There are questions about in which country that data is stored, what privacy & data laws apply & whether the over-broad terms of service takes away your ownership of that data.
-
░D░M░
(@DustinMorris13) reported
from
Calgary, Alberta
Dear @Rogers, please fix the texting issue to Telus phones. Thank you.
-
Sebastian A. Salazar
(@hangarcat) reported
from
Calgary, Alberta
Hey @telus, maybe stop sending me emails about this piece of crap app, it’s not secure and it’s a slap in the face to our public healthcare. Everyone involved with it ought to be ashamed of this Mickey Mouse initiative #YYC #Calgary #alberta #abhealth #AHS #AbLeg #abpoli
-
REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
I’m not sure which is more painful, a wasp sting on the lip or trying to access @Telus customer support. Why did we let these guys become a monopoly? #yyc #smallbusiness #terribleservice
-
Jonathan Anderson
(@jaonesix) reported
from
Calgary, Alberta
Anyone have @WWENetwork on @TELUS? I contacted @TELUSsupport nearly two weeks ago trying to figure out why WWE network’s streaming service doesn’t recognize my cable subscription. Telus had no explanation and said they would contact me with a solution (this has happened before)
-
յσηαϯհαη
(@Jonleescholes) reported
from
Calgary, Alberta
I have to give a huge thanks to @TELUS My wife (and her kids) are now working from home. We have never reached our data limit never mind going over. A quick chat with a representative and now we have unlimited data for 2 years at no extra cost! #yyc #Telus
-
Jonathan Anderson
(@jaonesix) reported
from
Calgary, Alberta
Is there a worse customer experience than dealing with @TELUS and @TELUSsupport? Doubt it.
-
David Murray
(@david06243894) reported
from
Calgary, Alberta
You dam well know there is support, especially from Telus! Stop grand standing!
-
Perla Coddington: Pinterest Mom
(@MsCoddington) reported
from
Calgary, Alberta
Is anyone else having issues with their @TELUS internet but every time you call to get it dealt with, literally nothing changes and the problem keeps getting worse? @TELUSsupport
-
Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@TELUSsupport @TELUS seriously your customer support/service leaves a lot to be desired. 😐 #herewegoagain
-
Ken Crook
(@kencrook) reported
from
Calgary, Alberta
I’ve had this number call at least once a week for past 6 weeks or so. Never answer as I assumed it was @TELUS pushing their new fibre install to compete against #ShawCable
-
Joshua.
(@joshee) reported
from
Calgary, Alberta
@koodo when will you support smartwatches? @TELUS supports them... 🙏⌚ @SamsungCanada Active 2
-
Ryan Lambert
(@Ryanlambert11) reported
from
Calgary, Alberta
@aimeok @BlayTopher Two years with Telus and I’ve never had an issue! I’ll vouch for them!
-
Mike Lindsay
(@mlindsay65) reported
from
Calgary, Alberta
@TELUS your OpticTV app is terrible. I just rest my password using the link from the app and it still won’t log me in. Very un-user friendly.
-
Ken King
(@coachkenking) reported
from
Calgary, Alberta
Want to start on the idea of switching from #Telus to #Shaw after some bad service, high costs and poor quality Internet/TV in spite of having a pretty pricey package. Pros and cons are appreciated!
-
dumb cowboy 🤠
(@oopsatallie) reported
from
Calgary, Alberta
just tryna watch these people **** up their lives but @TELUS is too busy tryna **** up mine 😔😔😔 #90dayfiance
-
REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@asadyyc @TELUS It’s just terrible
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
sunnyderbs
(@sunnyderbs) reported
@TELUSsupport @TELUS Your chat support just disconnected on me four times after waiting for an agent to join and your phone support just hung up on me after being on hold for 80 minutes. This is unreal, please have an agent reach out.
-
Corinne Richardson
(@corinne_royal) reported
@So_damntired Oh no, now I have to pay for another service! TELUS, Prime, Crave, and Netflix. 😩
-
Canadian in NZ
(@NZ_dc) reported
@HeartandStroke @TELUS Hey corporate types, please don't send door to door chuggers during a pandemic. Really bad idea. JUST STOP IT, WOULD YOU?
-
AmpYYC
(@AmYYC) reported
@TELUS #telus is garbage. Two months in a row I've been overcharged. Anyone else's recording freezes constantly?
-
Kurtis MacDonald
(@koitiz) reported
Hey @telus im trying to order unlimited data on my plan cuz me and my roommate are using more than our allowance. But both your website and app give errors and I cant get in touch with a rep? Help a brother out!
-
Kesime
(@Kesime98) reported
@TELUS is there a bundle discount if I’m a current Koodo mobile customer and a current Telus Home TV and internet customer?
-
Tobi Cheung
(@tobiicheung) reported
We switched to @TELUS since the beginning of the pandemic because my mom got swindled into a WORST plan (fixed now) and have had 3 technicians come in and it's still ****.
-
buschic
(@buschic) reported
@1InsaneAtheist @BachEnthusiast I am paying $70 LESS, for 2 ppl than I did 6 months ago, it’s ridiculous for Freedom mobile, to be MORE expensive than Telus! Garbage service, with freedom, (only good is they are in Ttc subway)
-
Scott Lee
(@scottlee93) reported
@tobiicheung My internet provider is also Telus and I gotta say, it's not the best 😒 Also, the internet routers that they give you is pretty bad - upgrading it will probably boost your wifi significantly
-
Donald Ironside
(@ironsidedonald) reported
@Bell when are you going to get with the times and enable universal RCS text messaging for Android? Telus and Rogers both have it. You only have it for Samsung phones so both users must have Samsung. It's basically useless to only support one type of phone. I know you can do it!