Telus outages and service status in Calgary, Alberta
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 16, 2:48 PM EDT.
- Internet (58%)
- Wi-fi (18%)
- Phone (18%)
- E-mail (3%)
- TV (3%)
The latest reports from users having issues in Calgary come from postal codes T2R , T3J , T3K , T1Y , T2Y , T3B , T2K and T3E .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 14 hours ago |
|
Calgary
|
Internet | 5 days ago |
|
Calgary
|
Wi-fi | 5 days ago |
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Calgary
|
Internet | 6 days ago |
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Calgary
|
Wi-fi | 6 days ago |
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Calgary
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Adam J. Humphreys (@Making8) reported from Calgary, AlbertaAwesome service @TELUSBusiness 👎On the phone with a rep looking into a payment and an auto prompt kicks in saying “the department you are calling is now closed thank you for calling Telus.”
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Greg Glatz 🇨🇦 (@gregglatz) reported from Calgary, AlbertaBest part of my day? Eight calls to @TELUSsupport because my Telus tech showed up this morning to do an install and left without getting in the building. Apparently, he’s the only person in the world unaware that the @rogers network is down and you can’t reach people by phone.
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Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta@ken_noland @TELUS Oh damn. They haven't been there yet but I suppose they go into every yard hey?
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REWORKS (@ReWorksYYC) reported from Calgary, Alberta@joeywants @TELUS Yup, I’m having the same problem.
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robyn raymond (@bobbie403) reported from Calgary, AlbertaKeep piling on Thursday.. after spending 2h on the phone with 5! (Yes 5) separate agents last week.. I call in to @TELUS again.. to find out my problem WASN’T solved and the solution is much different than presented by the previous agents. #yourekidding #wheredoisendmyinvoice
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Adam J. Humphreys (@Making8) reported from Calgary, Alberta@Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.
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Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta@TELUS worst service ever. Spent an hour in Market Mall store waiting for someone to help me as I obviously looked at new phones. Mirrors my phone service experience. Also learned I'm being hosed on my phone plan while I waited. 🤬
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Jeff Callaway (@JeffCallaway) reported from Calgary, AlbertaPSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS
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Đ₥ (@DustinMorris13) reported from Calgary, Alberta@MrD_AB I think the hospital uses Telus. They just finished upgrading recently. It's so bad!
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Perla Coddington: Pinterest Mom (@MsCoddington) reported from Calgary, AlbertaIs anyone else having issues with their @TELUS internet but every time you call to get it dealt with, literally nothing changes and the problem keeps getting worse? @TELUSsupport
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tracy (@tracyinkits) reported from Calgary, Alberta@Shuggs_YYC @cmcalgary Telus sucks. My work has Telus, nothing like dropped calls, crappy IT and their biz connect system is brutal.
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Kim Easterbrook (@kimeaster) reported from Calgary, AlbertaAnyone else having issues with @Telus ?? Every play in football it freezes Pissing us off
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antiOlympicsguy 🎮🇨🇦🇺🇦 (@JamesTCanadian) reported from Calgary, Alberta@Karone81 @CalgaryDrew Telus & koodoo are down. @downdetectorca
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Kevin Hoffman (@Hoffa_man) reported from Calgary, Alberta@wowmobile @koodo @TELUS Congratulations! Your combined lack of effort has officially provided the worst customer service experience of my entire life!
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Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta3 wks. Time @TELUS takes to contact me for customer service by their revised estimate. Moved business service with office move last yr. Was going to be a month before Telus could transfer accnt. Had 2 move to @ShawDirect. Then @telus tried to bill for months post disconnection.🤬
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Todd Sandrelli (@ToddSandrelli) reported from Calgary, Alberta@cmcalgary Damn good thing I’m with Telus then. ;)
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richard white (@everydaytourist) reported from Calgary, AlbertaHey @TELUSsupport having a huge issue with phone service. Now being told may be IOS issues. Spent hours. Trips to Apple and @TELUS store. Still not fixed. Are others having issues with dropped calls?
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Vipul (@Vipul___) reported from Calgary, AlbertaThe only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
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EXOWEB Studio (@EXOWEBStudio) reported from Calgary, AlbertaGuys any recommendations on 5 gigabit speed routers? @RaidOwlTweets aperently Telus DNS is leaking and their solution is CVE vulnerable as did community at @Level1Techs did point out @TELUSBusiness are you guys aware of that? What router you would recommend? (1/2)
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Bernice Hill (@DishntheKitchen) reported from Calgary, AlbertaNot a super day. Shaun is stuck at the plant, technical difficulties & blizzard. Telus is still drilling ******** out of my head, I mean installing cable & not even Tragically Hip drowns out high pitched drilling. Been alone for a week & tired of doing **** all on weekends.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dramatha (@Dramatha) reported@telus @TELUSsupport what the holy frick is going on with your outages lately? Good Friday thru Easter Monday you were offline more than online and today is back to intermittent outages. Please fix your ****… your service is absolutely atrocious for what you’re charging! #yyc
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Justin Lynn (@Justin_1304) reported@TELUS Your AI system when I try to call and talk to a human ******* sucks so much!! Please make it easier to talk to a person. Bonus points if I can understand the person when I finally talk to one.
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Chris Vander Doelen (@winstarvander) reportedI've tried all the carriers and this one is the best deal. It's the lowest-tier of the Telus system; I've been on it for five years with no issues whatsoever.
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Derek Elliott, Libertarian (@Elect_Elliott) reported@jbrredux2 @nopenotnathan @avilewis One can't steal something that is handed over voluntarily. Get rid of the bureaucracy and all the unneeded red tape and anyone could start a company to compete and undercut bad companies. Telus, Bell, and Rogers have ZERO incentive to change thanks to cronyism.
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Joepac17 (@joepac17) reported@TELUS promised a bill credit. Its not applied. 3 calls later. Still no applied. Now I cant get through to solve this. Great service. Remind me why I shouldn't cancel and switch.
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Emmanuel Richie (@emmanuel_r90) reported@luo_themaestro @amara_is_weird Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together
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Jaishal K (@jaishykay) reported@TELUSsupport the time on my phone is 4 hours ahead. Timezone setting restricted by carrier. Check refit r/telus multiple people are complaining about this issue. I am in Toronto.
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Christine 🇨🇦 Dix 🇬🇱 (@downhomesunset) reported@ezdz15 @Garnet_2203 Telus healthcare is awful.
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Nonso Anoliefo (@AnoliefoNonso) reported@TELUSsupport I can provide any information you need for this to be cleared once. I might not like my new provider but Telus pushed a loyal customer away.
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Rachel Miller (@RachelMiller84) reported@status_is_down it seems as if Roger's internet is down? I have no internet through my cellphone (it was terribly sluggish yesterday) and only have home internet (Telus) to access wifi right now. #Rogersdown #Rogers #internet