Telus

Telus Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T3K, T3M, T2R, T1Y, T2E, T2A, T2N and T3J.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Calgary, Alberta 11/23/2025 11:10

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary and Chestermere.

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City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary E-mail
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • DeckerT19 Decker (@DeckerT19) reported from Calgary, Alberta

    If you have #cable - and you have not taken this journey yourself,I couldn’t recommend it more to help justify your monthly bill. Glad to be a #telus cable customer.

  • DustinMorris13 ░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported from Calgary, Alberta

    @jeterfan28 @RogersHelps @TELUS Telus is offering 30gb for 10 bucks less than Rogers is offering me as a 14 year customer.

  • dgidziu Dr. G concerned Albertan (@dgidziu) reported from Calgary, Alberta

    @CarrieTait I also heard from a colleague that the mass vaccination center in the Telus Convention Center is slowing down next week.

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    @ken_noland @TELUS Oh damn. They haven't been there yet but I suppose they go into every yard hey?

  • MichelletypoQ Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    Hey @TELUS @Bell ... how bout you pull out your agreement with Huawei.. the one you lobbied the Harper government for and got. Take some accountability for this damn mess!

  • dgidziu DGidrewicz (@dgidziu) reported from Calgary, Alberta

    @Lorian_H Telus is going to want to earn their money back for all this advertising. There must be a back door promise from @jkenney for a minimum profit. Otherwise they would never spend so, so much on expensive advertising.

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    Not a super day. Shaun is stuck at the plant, technical difficulties & blizzard. Telus is still drilling ******** out of my head, I mean installing cable & not even Tragically Hip drowns out high pitched drilling. Been alone for a week & tired of doing **** all on weekends.

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    Oh man. This is a GREAT DAY to have Telus doing the drilling for the pure fibre network. Ugh my head. 😖 It's like 20 leaf blowers combined and close enough music can't drown it out.

  • NikitaKalonji Nikita Kalonji (@NikitaKalonji) reported from Calgary, Alberta

    All I had to do was start typing “Dad” and my service came back; what the heck @TELUSsupport @TELUS why couldn’t my phone receive or make calls or sms for the past 30min?!?!

  • gordbailey Gord Bailey (@gordbailey) reported from Calgary, Alberta

    @TELUSsupport ...re: “SimSwap” security issue— to help combat crooks, does Telus have a “voiceprint” option to deter data hackers?

  • DustinMorris13 ░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported from Calgary, Alberta

    @jeterfan28 @RogersHelps Definitely hit up @TELUS for options. They might be able to do something to help get out of Rogers

  • LorenStewart Loren Stewart (@LorenStewart) reported from Calgary, Alberta

    @SidhuDP I've just had Telus and Rogers. Telus id have to run to the top of my parents house to get reception. I haven't had a problem with Rogers in 11 years.

  • gregglatz Greg Glatz 🇨🇦 (@gregglatz) reported from Calgary, Alberta

    Best part of my day? Eight calls to @TELUSsupport because my Telus tech showed up this morning to do an install and left without getting in the building. Apparently, he’s the only person in the world unaware that the @rogers network is down and you can’t reach people by phone.

  • m_belenky Megan Belenky (@m_belenky) reported from Calgary, Alberta

    @TELUS why don’t we have service?! Anyone else in #YYC experiencing the same thing??

  • Stamps4Life Chris Rudd (@Stamps4Life) reported from Calgary, Alberta

    So Rogers has a major outage today and I'm also seeing people complaining about telus having issues. If Star Wars has taught us anything....communication being blocked can only mean one thing....INVASION!!! #rogersoutage #StarWars

  • the_kelzzz Kelz 📷🇨🇦 (@the_kelzzz) reported from Calgary, Alberta

    If you have an appt at the Telus Convention centre go early as ****!!! You get to be in the longest queing line I've ever seen in my life! What a joke this system is! 🤬

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    @Patrick_ORourke @carmelapharaoh @TELUS I was of the same opinion...until i need tech support. And now im with virgin, with higher data, a lower bill, and actual people to talk to.

  • dondawgbarrett Don (@dondawgbarrett) reported from Calgary, Alberta

    @TELUS 1:15 mins on hold. Incredibly horrible service.

  • InukUnikorn 🏳️‍⚧️ Aurora 🦭❄️ (@InukUnikorn) reported from Calgary, Alberta

    *sighs* Telus is experiencing an outage or something #yyc

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    @Patrick_ORourke @carmelapharaoh @TELUS Telus owns koodo, so koodo will always be cheaper of the two. I just switched away from koodo. Horrible customer service setup

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • spasz7 spasz (@spasz7) reported

    @RearView4U @TELUS @TELUSsupport Once my phone number was in their control they used it to access my email, and then PayPal. Made approx $400 in purchases to some garbage scam site. Also forwarded emails in my account, so once I regained control, I still wasn’t getting recovery emails.

  • MarkMe60 Mark Meunier: ⁜ (@MarkMe60) reported

    @Bell I thought Telus was bad until I discovered the Nightmare that is Bell.

  • ScottKwas Scotty Kwas (@ScottKwas) reported

    @CGWM_Muhs @preetbanerjee Telus is my favourite. Click OK to order this channel; call in, wait on hold for 45 mins, be transferred 3 times and hung up on to cancel.

  • NigrumEstSnob NigrumEstSnob (@NigrumEstSnob) reported

    @TELUSsupport Trying to restore my mobile phone service. TELUS assist won’t give me the option to allow me to chat with a live agent. Please help!

  • KittyJerkface Lea (like tea) Kay 🇨🇦🏳️‍🌈 (@KittyJerkface) reported

    @BridgieCasey @TELUS I switched from @telus and it was one of the best choices I’ve made. I will never go back.

  • GemmaRyhanen Gemma (@GemmaRyhanen) reported

    @BridgieCasey @TELUS Yep is the worst. Switch providers.

  • jransom15 Jessica (@jransom15) reported

    @BridgieCasey @TELUS I’ve had the same issues with Koodo. Not sure why, but for a solid three weeks they were calling me at least twice a day.

  • zehiphoppirate seadeearrr (@zehiphoppirate) reported

    @BridgieCasey @TELUS Once had same issue with Fido. Use your inner Karen and call customer service to be removed from all marketing, if agent pushes back get an escalation. Put me through to retention works as well.

  • dave316 dave316 (@dave316) reported

    I am so fed up with @Telus. All I get is telemarketing calls on my landline & a lot of them are from @Telus. Tell them to quit calling & a couple of months later they are back. Time to cancel my landline of 60 years.

  • tibor86 Taylor (@tibor86) reported

    @TELUSsupport Telus doesn’t provide support services at 9:30? The virtual assistant is complete garbage