Telus Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T2R, T3J, T1Y, T3B, T2W, T3M, T2E and T3E.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Phone | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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M.G. Duggan Tweeting Trucker🇨🇦
(@ve6dpa) reported
from
Calgary, Alberta
@SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.
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cara
(@jeterfan28) reported
from
Calgary, Alberta
Just want to say huge thanks to our @TELUS repair guy Mitchell. He came short notice to my house to fix our internet, tv, phone and booster. If anyone needs a good, friendly repair guy I’ll share his business card
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Kim Easterbrook
(@kimeaster) reported
from
Calgary, Alberta
Anyone else having issues with @Telus ?? Every play in football it freezes Pissing us off
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@joeywants @TELUS Yup, I’m having the same problem.
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The Sudsy Scoundrel🍻
(@badmonkey68) reported
from
Calgary, Alberta
@MobileSyrup Wow. Just got an update from Telus Support that the Pixel 5 I ordered from them Nov 18 is 6 to 8 weeks out. One tech told me covid issues at the plant. Have y'all heard anything?
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ole ole ole
(@Chrisburby1) reported
from
Calgary, Alberta
Everyone should do a credit check on themselves once a year just found out that #telus has something against me for a place I’ve never even heard of... maybe thats why I didn’t qualify for 0% interest when I bought my car
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Alyssa Berry
(@Aly_B_YYC) reported
from
Calgary, Alberta
Things must not be going well for @TELUS that they have to get ill informed “lifestyle” influencers to shill the Babylon app on IG. What a mess. Tax dollars should never support private business. Full stop.
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@BazingatheoryCA @joeywants @TELUS Thank you. I hope they fix soon. 😐
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Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
@JayBeeGooner @TELUS Yep, 100 down difference max which is pathetic. @Bell says they won’t charge a premium until March 31st. If it’s not GBps it’s not really true 5G.
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cm
(@Crackmacs) reported
from
Calgary, Alberta
@daddyandmadi @adolwyn But still a viable solution, and there's others. The point is the government didn't even try. Instead of focusing the blame (without reason no less) on teachers, focus on the solutions and the government who refused to even explore them. Hotels, Telus convention center, empty
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Kevin Barrowcliff (@🏡)
(@KBarrowcliff) reported
from
Calgary, Alberta
@CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..😡😡😡
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
Hey @TELUS, why is my internet connection suddenly so bad now? I have changed nothing. #internet #badconnection #yyc
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo
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David Khan
(@Dave_Khan) reported
from
Calgary, Alberta
@Crackmacs Shaw Mobile. On Shaw at home as well as Telus has weirdly not installed fibre in our block. We’ve moved around and reconfigured our Shaw Gateway Modem and pods so many times and there’s still problems with the TV and internet in places in our (not gigantic) house.
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Lisa Beauchamp
(@Lisa_Beauchamp) reported
from
Calgary, Alberta
@TELUSsupport @TELUS Your tech support or lack thereof is horrendous! I cannot get through! No internet connection for over 24 hours!
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Roger Baker
(@RogerJBaker) reported
from
Calgary, Alberta
@fakeezzie I tried tethering but couldn’t get it to work. We have a box that allows for fail over service. I may need to get Telus in as a back up. I’m waiting for @SWCalgaryGuy to pull strings and get fibre to my house.
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Adam J. Humphreys
(@Making8) reported
from
Calgary, Alberta
@Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.
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Mike Lindsay
(@mlindsay65) reported
from
Calgary, Alberta
The @telus Optic TV app is horrible! Can’t stream on their “5G” for more than 30 seconds without it freezing. Brutal.
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Vipul
(@Vipul___) reported
from
Calgary, Alberta
The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
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richard
(@richardwfrank8) reported
from
Calgary, Alberta
@TELUS wondering how there is always a wait for over an hour to get customer service on the phone...always! This is crazy!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Schneider
(@KMarkSchneider) reported
@ShayeGanam Telus internet and a brutal, so slow it is hard to get any work done!! I think the old dial up was faster!! Telus needs to upgrade their service and dramatically reduce their price!!
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Kurt Seifried (He/Him)
(@kurtseifried) reported
@TheJenRollins Telus went to a converged IP network ages ago (they were one of the first telcos to do it actually) over a decade ago. If they crash their BGP there’d be a similar outage to rogers even for “landlines” which haven’t been POTS anywhere in ages. TLDR it’s all internet protocol now.
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Mary Gillis
(@living_marble) reported
If you think Telus's website is glitching right now because so many people are switching from Rogers... Nope. The Telus website has been glitchy and sending me to "bad gateway" screens for the last 3 days. They're just an internet provider who don't know how to run a website.
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Doug VE6CID
(@VE6CID) reported
@rogers @CTVCalgary Cell service is still intermittent, I have had my friends call me on rogers and telus and only one call today came into rogers and 9 now in the other provider. MSGs UC2, H2H and Busy, sometimes answering service. texting works. 47.5 hours of failures now
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💎 TS ***** Genesis Evangelion 🦯 💎
(@afrodykee) reported
@hali4045 The gag is I wasn’t even affected by the outage since I don’t use rogers but considering Telus is part of Canada’s telecom oligopoly problem since they’re one of the main 3 and host other networks with rogers and bell being the bigger 2, it’s predatory as hell.
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Lynda #NoAbortionsNoSex #RoeVWade
(@shoppingblonde) reported
@sandmanxo @TELUS I call BS NO Service provider can guarantee 100% UP Time! In addition to the fact Telus has had their own outages twice recently.
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Lynda #NoAbortionsNoSex #RoeVWade
(@shoppingblonde) reported
@caylabanton @TELUS @Rogers Your credit would be based on how much you pay daily for your service, since service was down for 24hours you get credited for one day of service. Take your bill before taxes and divide by 30 and that's your daily bill.
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hali
(@hali4045) reported
@afrodykee i use telus for my phone and actually have had issues with my plan this week despite having $60 in my account for a $15 plan. been seeing a lot of koodo praise after yesterday's outage, might make the switch sometime
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Ciara Curvey 🍯🐝
(@homesweetciara) reported
@TELUS Additionally Telus has stolen over 7-9 days worth of my time on the phone, for errors of their own doing. Lack of account management on their end, and lacking consistency to ensure their customers are happy with their services. When in fact, they are just putting up with them.
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Cosmo Mariano
(@CosmoMariano) reported
@telus throttling my mobile data speed after I used up all my data during the @rogers outage. Despite the fact I am under my data every single month. Telus taking advantage of the #rogersoutage is going to cost them customers.