Telus

Telus Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T3K, T3M, T2R, T2E, T3B, T1Y, T2A and T2N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Calgary, Alberta 12/01/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary and Chestermere.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Phone
CanadaCalgary Wi-fi
CanadaCalgary E-mail
CanadaCalgary TV
CanadaCalgary Phone
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • oopsatallie dumb cowboy 🤠 (@oopsatallie) reported from Calgary, Alberta

    just tryna watch these people **** up their lives but @TELUS is too busy tryna **** up mine 😔😔😔 #90dayfiance

  • DustinMorris13 ░D░M░ (@DustinMorris13) reported from Calgary, Alberta

    Dear @Rogers, please fix the texting issue to Telus phones. Thank you.

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @TELUSsupport @TELUS seriously your customer support/service leaves a lot to be desired. 😐 #herewegoagain

  • kencrook Ken Crook (@kencrook) reported from Calgary, Alberta

    I’ve had this number call at least once a week for past 6 weeks or so. Never answer as I assumed it was @TELUS pushing their new fibre install to compete against #ShawCable

  • joshee Joshua. (@joshee) reported from Calgary, Alberta

    @koodo when will you support smartwatches? @TELUS supports them... 🙏⌚ @SamsungCanada Active 2

  • hangarcat Sebastian A. Salazar (@hangarcat) reported from Calgary, Alberta

    Hey @telus, maybe stop sending me emails about this piece of crap app, it’s not secure and it’s a slap in the face to our public healthcare. Everyone involved with it ought to be ashamed of this Mickey Mouse initiative #YYC #Calgary #alberta #abhealth #AHS #AbLeg #abpoli

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @asadyyc @TELUS It’s just terrible

  • tgims16 Tamara Gimon (@tgims16) reported from Calgary, Alberta

    @TELUS @TELUSsupport I am very disappointed that after 6 weeks of trying to get home internet and multiple false promises that still there are no answers and no one can help. Cancelled... I guess now onto another provider.

  • mlindsay65 Mike Lindsay (@mlindsay65) reported from Calgary, Alberta

    @TELUS your OpticTV app is terrible. I just rest my password using the link from the app and it still won’t log me in. Very un-user friendly.

  • MsCoddington Perla Coddington: Pinterest Mom (@MsCoddington) reported from Calgary, Alberta

    Is anyone else having issues with their @TELUS internet but every time you call to get it dealt with, literally nothing changes and the problem keeps getting worse? @TELUSsupport

  • coachkenking Ken King (@coachkenking) reported from Calgary, Alberta

    Want to start on the idea of switching from #Telus to #Shaw after some bad service, high costs and poor quality Internet/TV in spite of having a pretty pricey package. Pros and cons are appreciated!

  • jaonesix Jonathan Anderson (@jaonesix) reported from Calgary, Alberta

    Anyone have @WWENetwork on @TELUS? I contacted @TELUSsupport nearly two weeks ago trying to figure out why WWE network’s streaming service doesn’t recognize my cable subscription. Telus had no explanation and said they would contact me with a solution (this has happened before)

  • Dave_Khan David Khan (@Dave_Khan) reported from Calgary, Alberta

    Apparently the #Telus #babylon app records your patient consultations with the doctor on the other end There are questions about in which country that data is stored, what privacy & data laws apply & whether the over-broad terms of service takes away your ownership of that data.

  • jaonesix Jonathan Anderson (@jaonesix) reported from Calgary, Alberta

    Is there a worse customer experience than dealing with @TELUS and @TELUSsupport? Doubt it.

  • drybones_33 ferhab (@drybones_33) reported from Calgary, Alberta

    Lost signal are your ******* kidding @telus

  • Ryanlambert11 Ryan Lambert (@Ryanlambert11) reported from Calgary, Alberta

    @aimeok @BlayTopher Two years with Telus and I’ve never had an issue! I’ll vouch for them!

  • CaitThompson2 Cait Thompson (@CaitThompson2) reported from Calgary, Alberta

    @TELUSsupport we don’t have any service in Bridgeland, #yyc. Our community chat group has confirmed it’s a community wide problem. #helpus @TELUS

  • Jonleescholes յσηαϯհαη (@Jonleescholes) reported from Calgary, Alberta

    I have to give a huge thanks to @TELUS My wife (and her kids) are now working from home. We have never reached our data limit never mind going over. A quick chat with a representative and now we have unlimited data for 2 years at no extra cost! #yyc #Telus

  • david06243894 David Murray (@david06243894) reported from Calgary, Alberta

    You dam well know there is support, especially from Telus! Stop grand standing!

  • SoulfulHarmony N. (@SoulfulHarmony) reported from Calgary, Alberta

    We are back in action with no communication from @TELUS about their blackout; clearly there is a need for a change management personnel or team!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • vries_timothy Timothy de Vries (@vries_timothy) reported

    @GeorgeE04491060 Unfortunately they’re not in Canada. They probably won’t provide service in Canada. The vetch is pretty tight with keeping the big three in charge, bell, Telus, Rogers. Otherwise it would be a great service; free phone and lots of data (although I have wifi with internet)

  • kimmay78 Kim 🍁🇨🇦 (@kimmay78) reported

    @Justin73NL My Telus is working. Never had any problems at all 🤞🏻🤞🏻

  • greg_gerla Greg Gerla 🇨🇦 (@greg_gerla) reported

    @buzzbishop @WestJet . @TELUS has this service (call back) too. Wish more companies used it.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @TELUSsupport Yes. Numerous times over the last four years of being a Telus customer. Sometimes I get the right time zone, sometimes I don't. Happens regardless of phone and sim as well, swapping between multiple Android and iOS devices here.

  • CIBjornstad Christina Bjornstad (@CIBjornstad) reported

    Gotta love it when Telus knocks on my door to poach me from a different service provider. And the sales person tries to talk in circles getting caught in providing misinformation and wasting my time. Oh and then comes back twice in the evening to annoy you again. #goaway @TELUS

  • GINGERRPPL Gingy Gingersnaps (@GINGERRPPL) reported

    @HanyaToderoff I have telus. And it's just packed with all woke garbage. They have new woke specials about every (insert title) group. I watch about 4 channels for 180 a month. Maybe time to rethink.....

  • brandonweese89 Brandon Weese (@brandonweese89) reported

    @TELUS I’ve had nothing but issues with my PVR for 3-6 months now. It’s now at the point where it won’t even initialize or record. I need a fix ASAP.

  • greggscott Gregg Scott (@greggscott) reported

    @TELUSsupport I have Telus Fibre but my download speeds are really poor tonight 1.5 to 4 MB down. What's going on. Is there an issue tonight? I've done all the troubleshooting I can.

  • DanielleJN4 DanielleJN (@DanielleJN4) reported

    @TELUS since you switched to gmail my issue with my Telus mail are many! If you don’t have an alternative than I am cancelling my Telus service period! I am done with gmail! It ******* sucks!

  • ChawlaYakshit15 Yakshit Chawla (@ChawlaYakshit15) reported

    @TELUSsupport trying to call you for support but nobody answers the phone. My card has been charged on telus without my permission