1. Home
  2. Companies
  3. Telus
  4. Calgary
Telus

Telus outages and service status in Calgary, Alberta

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Sep 10, 12:00 PM EDT.
  • 69% Internet (69%)
  • 19% Wi-fi (19%)
  • 6% E-mail (6%)
  • 6% Total Blackout (6%)

The latest reports from users having issues in Calgary come from postal codes T3M , T3J , T2A , T2N , T2Y , T1Y , T2R and T3H .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

CityProblem TypeReport Time
Calgary Internet 21 hours ago
Calgary Wi-fi 3 days ago
Calgary Total Blackout 4 days ago
Calgary Internet 4 days ago
Calgary Internet 5 days ago
Calgary Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • Making8
    Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    Awesome service @TELUSBusiness 👎On the phone with a rep looking into a payment and an auto prompt kicks in saying “the department you are calling is now closed thank you for calling Telus.”

  • MichelletypoQ
    Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    @rdc7801 @JulieRohrYEG @YourAlberta Taking credit for their work.. much like he did with Telus Babylon.. he doesnt have anything to brag about so he takes others ideas and programs (see feds international airport protocols) as his own. Hes an idiot

  • KakookieUwU
    Kakookie🌸top 2.8% @onlyfans (@KakookieUwU) reported from Calgary, Alberta

    Telus be the worst internet 😡 I just want to load my Hentai and not wait 5mins per vid

  • justkenking
    Ken King⚡️ (@justkenking) reported from Calgary, Alberta

    @TELUS I'm looking to leave my mobile provider after being with them since 2006. Not going to name any names, but about once a year they just fail me and the entire country completely. What can you offer me?

  • DustinMorris13
    dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    Booked my internet (thanks @SWCalgaryGuy) and had the best customer service with @TELUS as usual.

  • JeffCallaway
    Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta

    3 wks. Time @TELUS takes to contact me for customer service by their revised estimate. Moved business service with office move last yr. Was going to be a month before Telus could transfer accnt. Had 2 move to @ShawDirect. Then @telus tried to bill for months post disconnection.🤬

  • jwd7150
    Jwd7150 (@jwd7150) reported from Calgary, Alberta

    Hey telus yr wifi sucks here at the Scotiabank saddledome it keep dropping!!

  • johangreg
    Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported from Calgary, Alberta

    Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.

  • kimeaster
    Kim Easterbrook (@kimeaster) reported from Calgary, Alberta

    Anyone else having issues with @Telus ?? Every play in football it freezes Pissing us off

  • Tracey_YYC
    Tracey Forbes (@Tracey_YYC) reported from Calgary, Alberta

    @CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.

  • ReWorksYYC
    REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @BazingatheoryCA @joeywants @TELUS Thank you. I hope they fix soon. 😐

  • Crackmacs
    cm (@Crackmacs) reported from Calgary, Alberta

    @daddyandmadi @adolwyn But still a viable solution, and there's others. The point is the government didn't even try. Instead of focusing the blame (without reason no less) on teachers, focus on the solutions and the government who refused to even explore them. Hotels, Telus convention center, empty

  • HaroldCundal
    Harold Cundal III (@HaroldCundal) reported from Calgary, Alberta

    You know what's super cool? When @TELUS doesn't process your equipment return properly and you end up with a stain on your credit history years later for their blunder. And good luck getting any help from @TELUSsupport. Garbage.

  • jwd7150
    fireanticanadainG.bettmen! (@jwd7150) reported from Calgary, Alberta

    TELUS IM GETTING ******* AND SICK OF YR REMOTES AND PVR ******* UP IM ALSO PISSED THAT YR BILL PAYMENT DEPARTMENT PUT ME IN THE ******* COLLECTION AGENCY'S 4 YR **** UP ON MY FINAL BILL U PPL SUCK !!!!!!

  • DishntheKitchen
    Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    @ken_noland @TELUS Oh damn. They haven't been there yet but I suppose they go into every yard hey?

  • NikitaKalonji
    Nikita Kalonji (@NikitaKalonji) reported from Calgary, Alberta

    All I had to do was start typing “Dad” and my service came back; what the heck @TELUSsupport @TELUS why couldn’t my phone receive or make calls or sms for the past 30min?!?!

  • gordbailey
    Gord Bailey (@gordbailey) reported from Calgary, Alberta

    @TELUSsupport ...re: “SimSwap” security issue— to help combat crooks, does Telus have a “voiceprint” option to deter data hackers?

  • jaimeturner
    Jaimé Turner 🇨🇦✊🏿🌈🌎 (@jaimeturner) reported from Calgary, Alberta

    @TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?

  • dinnerwithjulie
    Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    @ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…

  • gregglatz
    Greg Glatz 🇨🇦 (@gregglatz) reported from Calgary, Alberta

    Best part of my day? Eight calls to @TELUSsupport because my Telus tech showed up this morning to do an install and left without getting in the building. Apparently, he’s the only person in the world unaware that the @rogers network is down and you can’t reach people by phone.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dvanraalte
    Dennis Van Raalte (@dvanraalte) reported

    Don’t recommend Telus. Bait and switch on your plan. Big promises and **** delivery. @TELUSsupport @TELUSBusiness @TELUS

  • VanIsleInvestor
    Vancouver Island Guy 🌊 (@VanIsleInvestor) reported

    After a month since reporting quarterly results and cutting the dividend $T Telus is down -10.74% For the folks that continued to say the dividend cut was already baked in...it wasn't. Many aren't in the price of the stock despite the price drop leading up to the anticipated cut. Many experts on BNN were wrong and did not sell anticipating a quick reversal once the dividend was cut. After 30 days an approx. 17% spread between Telus and $BCE BCE & $RCI.b Rogers.

  • Edohotep
    Edohotep (@Edohotep) reported

    @TELUSsupport Ironic that a "how can we assist" reply doesn't reference anything I actually said. As for contacting Telus after-hours, outsourcing to other countries--those accents are too thick to make a conversation possible. Scripted responses to match scripted phone support, I guess.

  • GDMK26
    G (@GDMK26) reported

    @TELUSsupport Having an alarm issue. I call the Telus Security phone number 855-255-8828 and they say there is an hour wait and no one called any of our call back numbers. BTW, the burglar won't stick around for an hour. Is your Securty system fully broken? Good grief.

  • prairieFI
    Passive Prairie F.I.R.E 🇨🇦 (@prairieFI) reported

    @genymoneyca Have had zero issues with Public Mobile so far with my teens phone. Was looking forward to using my @WealthSimple discount on my contract renewal with Telus in January, I might have to consider Public as well.

  • hungryhippo256
    hungryhippo (@hungryhippo256) reported

    @accfanto @LauraBabcock Check the Telus outage map. There's others like infrastructure Ontario.

  • Blurrr_y
    B.R (@Blurrr_y) reported

    to reverse the charges and they can’t do it in store. Who ******** is going to go to their current subscriber first and tell them they’re leaving? I have hated @TELUS since day 2 of switching to them and am happy to be leaving them! Most difficult company to deal with EVER

  • CarsonTalkMoney
    Carson (@CarsonTalkMoney) reported

    @BoomerDivvies @TELUS Is that a cell phone provider? I have never heard of them

  • ATurneer54354
    Acinnad Turneer (@ATurneer54354) reported

    @TELUS Sorry your end burnt the bridge. It could have been resolved but you closed my account not me. Keep the dollars. I don’t Dm. Give me a number to call and maybe I will. But that person better be a top manager of public relations not a low employee. I doubt you will. Never again.

  • bee2216
    Bee (Bee@mstdn.ca) (@bee2216) reported

    @Murphysmom67 Telus ALWAYS SENDS Everything to Collections, TELUS never honors their own contracts, provide ****** service, claim you never return equipment when you have, all their call centers are OVER SEAS. @TELUS is NOT FOR CANADIANS.