Telus outages and service status in Calgary, Alberta
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Telus generated 2 outage signals in the last 24 hours around Calgary, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jul 6, 10:49 AM EDT.
- Internet (52%)
- Phone (40%)
- E-mail (4%)
- TV (4%)
The latest reports from users having issues in Calgary come from postal codes T2C , T2R , T2Z , T3K , T3E , T2V , T2B and T2K .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 1 hour ago |
|
Calgary
|
Internet | 2 days ago |
|
Calgary
|
TV | 5 days ago |
|
Calgary
|
Internet | 6 days ago |
|
Calgary
|
6 days ago | |
|
Calgary
|
Phone | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
-
Calgaryvoter (@Chinook87) reported from Calgary, AlbertaCan anyone recommend an Internet service besides Telus… tried to switch to them today and it was impossible and painful. Eventually gave up and cancelled the switch
-
░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported from Calgary, Alberta@jeterfan28 @RogersHelps @TELUS Telus is offering 30gb for 10 bucks less than Rogers is offering me as a 14 year customer.
-
DGidrewicz (@dgidziu) reported from Calgary, Alberta@Lorian_H Telus is going to want to earn their money back for all this advertising. There must be a back door promise from @jkenney for a minimum profit. Otherwise they would never spend so, so much on expensive advertising.
-
REWORKS (@ReWorksYYC) reported from Calgary, AlbertaWell I must admit, @TELUS has redeemed itself as my phone and internet provider. Could still offer easier access to customer service but all the other problems have finally been solved.
-
🇨🇦”Magic” Max Pincombe🇨🇦 (@MaxPincombe) reported from Calgary, AlbertaWell @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting
-
Spukx3369 (@spooky3369) reported from Calgary, AlbertaLooks like #Telus customer service has gotten bad. Requested a call back, took more than 1hr for the call and was waiting 8mins with the background music. Got tired of waiting for the actual person to talk to me
-
Jeremy Duncan (@duncanjeremy) reported from Calgary, Alberta@TELUSsupport No issues on any other platforms. I have a Telus 1Gbps fibre connection.
-
🏳️⚧️ Aurora 🦭❄️ (@InukUnikorn) reported from Calgary, Alberta*sighs* Telus is experiencing an outage or something #yyc
-
Alyssa Berry (@Aly_B_YYC) reported from Calgary, AlbertaThings must not be going well for @TELUS that they have to get ill informed “lifestyle” influencers to shill the Babylon app on IG. What a mess. Tax dollars should never support private business. Full stop.
-
Kevin Hoffman (@Hoffa_man) reported from Calgary, Alberta@wowmobile @koodo @TELUS Congratulations! Your combined lack of effort has officially provided the worst customer service experience of my entire life!
-
Jwd7150 (@jwd7150) reported from Calgary, AlbertaSo telus is now got the home entertainment service on sale how long will this last till they jack up the price to where customers can't afford it like they have now 🤔?!!?
-
Jwd7150 (@jwd7150) reported from Calgary, AlbertaHey telus yr wifi sucks here at the Scotiabank saddledome it keep dropping!!
-
Gord Bailey (@gordbailey) reported from Calgary, Alberta@TELUSsupport ...re: “SimSwap” security issue— to help combat crooks, does Telus have a “voiceprint” option to deter data hackers?
-
Todd Sandrelli (@ToddSandrelli) reported from Calgary, Alberta@cmcalgary Damn good thing I’m with Telus then. ;)
-
Nikita Kalonji (@NikitaKalonji) reported from Calgary, AlbertaOf course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming 😩😩😩 #LiveStreaming #FavouriteSonbet #teluscable
-
Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta@rdc7801 @JulieRohrYEG @YourAlberta Taking credit for their work.. much like he did with Telus Babylon.. he doesnt have anything to brag about so he takes others ideas and programs (see feds international airport protocols) as his own. Hes an idiot
-
M.G. Duggan Tweeting Trucker🇨🇦 (@ve6dpa) reported from Calgary, Alberta@SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.
-
Jason P. (@JasonPYYC) reported from Calgary, Alberta@wmpdll @Melkorka12 They don’t care about retention really. New customer acquisition is more important for some reason. Long time telus. Have 6 boxes and at time was only one doing wireless. They had a deal and I was on month to month and they wouldn’t give it to me even if I did a contract.
-
REWORKS (@ReWorksYYC) reported from Calgary, Alberta@june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.
-
Jwd7150 (@jwd7150) reported from Calgary, AlbertaHey telus where ******** is my refund from t Sending back yr equipment ?!!!? If I have to go down to 1 of yr store I won't be quiet about it !!!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Tom Mark (@TomMarknews) reported@garymasonglobe @TELUS Takes forever to get service. Been waiting 4 weeks for a new remote. Called today & was told the order was still being processed and a $30 charge for the remote. Tech put in a new order saying 7 to 10 biz days. Local Telus store offered a new one for free.
-
Paul (@paul_siddaway) reported@ColleenEJordan1 @jodyvance @TELUS Thanks for bringing this up … we pay for a Premium Service and getting the services we are paying for is nearly impossible!!!
-
Gerald Andrew Krook (@GeraldKrook27) reportedCanadians 🇨🇦 if you subscribe to Roger's. Have an internet or cell phone plan Cancel it. Change providers. This is required as a statement against the removal of Hockey Night in Canada 🇨🇦 Roger's doesn't care about tradition or you. Just profits. BELL AND TELUS ARE BETTER OPTIONS
-
Ehrmantraut Capital (@EhrmantrautCap_) reportedAmpliTech Group $AMPG and an overview of its customers: Telus $T.TO - 5G/O-RAN. AmpliTech has already secured a multi-year LOI from Telus and purchase orders. Telus furthermore needs 30,000 AmpliTech radios for its O-RAN buildout until 2029. With each unit costing atleast $10,000, you're looking at a minimum $300 million cumulative revenue until 2029, excluding service/maintenance/installation fees that AmpliTech can charge to Telus. $NVDA, Northeastern University - AI-RAN. Both $NVDA and $AMPG are part of the Open6G project at Northeastern University (supported by the US government), and it is likely that $NVDA is interested in $AMPG's proprietary O-RAN CAT B 64T64R Massive MIMO radio unit, which sends out signals based on NVIDIA AI Aerial's AI-driven calculations (running on Blackwell or Grace Hopper GPUs). $IBM, $AMZN - cryogenic LNAs for quantum. Quantum computers store info in qubits at a temperature of 4 Kelvin (-269 degrees Celsius), these give off very weak signals that need to be amplified without creating any noise. AmpliTech has cryogenic LNAs that can withstand these temperatures. $BA, $NOC, $LMT, US Air Force - LNAs for defense for the purpose of communications, radar and electronic warfare. AmpliTech has military-grade LNAs, that have passed years of qualifications and are fully produced in the US, an important requirement. NASA, $VSAT, $WBD, Paramount - SATCOM/satellite communications equipment. AmpliTech sells LNAs that allow LEO satellites and ground stations to pick up very weak signals and translate them into useful data. They also sell PAs (Power Amplifiers) that allow LEO sats to send signals across large distances. Rarely do you see a microcap with such an impressive list of customers. Below, a complete overview of AmpliTech's customers can be seen, which includes more than just the ones I mentioned above (picture is from @rk8215).
-
Sam Ganguly (@sg_sam_sg) reportedWe have had the worst experience with @TELUS After cancelling a Bconnect service, confirming by their reps that it is cancelled, we are still getting billed a year after. No matter who we call at Telus, they all ghost us! Absolutely the worst customer service @TELUSsupport
-
Btaylor (@Btaylor81140) reported@jodyvance @TELUS If Novus services your area, try them. Their customer service is incredible and I’ve only had one issue in two years. It was resolved in minutes.
-
Chaykaverse (@chaykaverse) reported@jodyvance @TELUS It's about time. @TELUS is the worst company in Canada.
-
Joel - coffee/acc (@JoelDeTeves) reportedHe's right, but letting Cohere and Telus grift taxpayers isn't going to fix it
-
Colleen E. Jordan 🇺🇦🌻🇨🇦🦩 (@ColleenEJordan1) reported@jodyvance @TELUS Does your video ‘wig out’ (quit!’)? Had that issue for weeks including hockey 🏆 OT! Insisted on a person coming to house! Turned out our WiFi box was broken! ‘Canceling’ threat helps. 🤞🥰
-
ms.mom (@ohsoobvious) reported@jodyvance @TELUS Seems like @Rogers or Shaw is just as bad. They both suck.