Telus Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T3K, T3J, T2A, T1Y, T2L, T2E, T3M and T2T.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Calgary, Alberta 05/31/2023 12:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • Internet 56.13% Internet
  • Phone 15.39% Phone
  • Wi-fi 13.01% Wi-fi
  • TV 5.91% TV
  • Total Blackout 5.66% Total Blackout
  • E-mail 3.89% E-mail

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary and Chestermere.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:
  • EvanReadsNHL Evan Crawshaw (@EvanReadsNHL) reported from Calgary, Alberta

    As a CSEC Usher it's sad that we lose CEO Ken King and fellow Telus Club Concierge Desk Mr. Strickland to cancer just before the pandemic. Now our longtime #Flames Captain and community leader Mark Giordano is extracted from our team. It sucks. It really does.

  • GuiManCam Guillermo Manriquez (@GuiManCam) reported from Calgary, Alberta

    @TELUS @TELUSsupport I’m trying to move my services and cancel my tv service and your useless representatives hang up on me every time I have spoken to 4 different persons there 🤬🤬🤬

  • miketighe Michael Tighe (@miketighe) reported from Calgary, Alberta

    I’ve had nothing but problems from Shaw Mobile. I wouldn’t rely on it to call 911 properly if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.

  • deidras66 Dee (@deidras66) reported from Calgary, Alberta

    @dinnerwithjulie @TELUS Customer service, the new oxymoron 😡

  • NikitaKalonji Nikita Kalonji (@NikitaKalonji) reported from Calgary, Alberta

    Of course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming 😩😩😩 #LiveStreaming #FavouriteSonbet #teluscable

  • dinnerwithjulie Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    Renegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??

  • cowtownkyle Kyle (@cowtownkyle) reported from Calgary, Alberta

    @Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.

  • jaimeturner Jaimé Turner 🇨🇦✊🏿🌈🌎 (@jaimeturner) reported from Calgary, Alberta

    @TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?

  • lovejivansidhu Lovejivan Sidhu (@lovejivansidhu) reported from Calgary, Alberta

    Today was the third time @TELUS tried to install fiver internet at my house, and we were running into the same issue that they kept saying was fixed. The company that connected our house to the rest of the system didn't actually connect us. Its ONLY been 4 months... #yyc

  • SeumasBruce Seumas Bruce (@SeumasBruce) reported from Calgary, Alberta

    Took my 3 teens down to Telus Convention Centre for 1st shots tonight. Kudos and virtual hugs to all the AHS workers (and volunteers?)! RN administering our shots was pulling a 12hr shift!

  • miketighe Michael Tighe (@miketighe) reported from Calgary, Alberta

    I’ve had nothing but problems from Shaw Mobile. I wouldn’t reply on it to call 911 if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.

  • dinnerwithjulie Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    @ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store so…

  • dgidziu Dr. G concerned Albertan (@dgidziu) reported from Calgary, Alberta

    @CarrieTait I also heard from a colleague that the mass vaccination center in the Telus Convention Center is slowing down next week.

  • the_kelzzz Kelz 📷🇨🇦 (@the_kelzzz) reported from Calgary, Alberta

    If you have an appt at the Telus Convention centre go early as ****!!! You get to be in the longest queing line I've ever seen in my life! What a joke this system is! 🤬

  • Skycaptin5 Jason Stettner (@Skycaptin5) reported from Calgary, Alberta

    I find that @TELUS internet has been incredibly unstable recently, with half speeds since covid started. Disconnects often too now.

  • gregglatz Greg Glatz 🇨🇦 (@gregglatz) reported from Calgary, Alberta

    Best part of my day? Eight calls to @TELUSsupport because my Telus tech showed up this morning to do an install and left without getting in the building. Apparently, he’s the only person in the world unaware that the @rogers network is down and you can’t reach people by phone.

  • Frank76453011 Frank,the Bluesman (@Frank76453011) reported from Calgary, Alberta

    @tombielecki @AB_EmergAlert Thank God,I'm not a Telus customer....and I haven't been for approximately 15 years or so.....

  • duncanjeremy Jeremy Duncan (@duncanjeremy) reported from Calgary, Alberta

    @TELUSsupport No issues on any other platforms. I have a Telus 1Gbps fibre connection.

  • DustinMorris13 ░▒▓█ 𝓭𝓜 █▓▒░ 🇮🇱 (@DustinMorris13) reported from Calgary, Alberta

    @Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.

  • dgidziu Dr. Gidrewicz (@dgidziu) reported from Calgary, Alberta

    Standing in line at the Telus Convention Center today it wasn't lost on me that ~90% of the demographic getting #vaccine today was Caucasian. Absolutely MUST continue ALL efforts to reach marginalized members of society. Support for more #vaccinerodeo @gabefabreau. @AHS_media

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • JFin9 Jasmine Finlay (@JFin9) reported

    @WillardFoxton It’s the worst. I’ve been trying to cancel a phone with @TELUS for weeks. Even went to the store but couldn’t cancel in person. The one time the callback option worked they just put me on hold when they called back. I eventually gave up again and hung up. Still have 3 #s w/ them.

  • macpherson_a Andrea MacPherson (@macpherson_a) reported

    Hey @TELUS @TELUSsupport not awesome to find out at 7pm that I won’t have service overnight and into late morning. Makes working from home a problem.

  • FunkCityGuy G (@FunkCityGuy) reported

    @theJagmeetSingh Resign as leader. You’re ******* terrible at this. BC is privatizing through Telus and not a word, because they are provincial NDP? That’s your constituency. You bluster online about problems and ask for us to sign so u can steal our email, but you hold the keys in parliament.

  • vanericadams Eric Adams (@vanericadams) reported

    @StillMeowing 36 I believe. He's has day gigs like a serving rep in a liquor store (who TF made the decision to hire him to rep their brand??) or contracted product rep for TELUS. But even those were brief. Oh, he was a call center rep for Service Canada and was fired after a couple months.

  • ltylr_ Larry Taylor 🇨🇦🇺🇸 (@ltylr_) reported

    @EastlinkSupport Any idea how long service is going to be out in Gibsons, BC. It’s been about 15 minutes now. This is a regular thing about twice a week, but usually not this long. Telus is looking better all the time.

  • evans_rian Rian Evans (@evans_rian) reported

    @TELUS you ******* idiots keep calling my number. I have no business with you. Some idiot called me friday. I told him dont call my number. Today you dumbasses called me again. I need you to politely **** off

  • krakenyby TheMinisterOfSquarePantsProsperity DragonCrew (@krakenyby) reported

    @TELUS The future is not friendly. I cannot make adjustments to PIK TV for two months to drop CRAVE TV that I no longer want. When the hell are you gonna fix your app it doesn't work on any device to adjust PIK or OPTIK TV. Terrible service. #TV #TELUS #ALBERTA

  • mcfee_daniel Daniel McFee (@mcfee_daniel) reported

    @TELUSsupport Why is coverage so bad in North Edmonton lately? I'm parked next to a 5G tower getting a 4G signal. It's been this way for the last few months. My Telus 150 internet has been barely usable over the same time period. Are there at least network upgrades responsible for the issues?

  • Sarli45_ Sarah 🇨🇦 🌈 NJ Con '23 (@Sarli45_) reported

    @tam_gb Dang that sucks. If you have a friend/family that is ok w/giving u their Rogers/Bell/Telus/cable provider acct info, you can sign onto watch episodes on the CTV website. They don't have the latest episode up just yet though

  • S_D3ol S DEOL (@S_D3ol) reported

    @Bell_Support called your customer service line and was told by your rep that they don’t care if I am happy with your service. When asked to transfer to sup, transferred to irrelevant team member. Care to explain? Feeling bad for switching from @TELUS @TELUSsupport