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Telus outages and service status in Calgary, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Calgary, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jun 14, 3:09 PM EDT.
  • 53% Internet (53%)
  • 38% Phone (38%)
  • 5% E-mail (5%)
  • 3% Total Blackout (3%)
  • 3% TV (3%)

The latest reports from users having issues in Calgary come from postal codes T2R , T3M , T2C , T2V , T2M , T3E , T3K and T3J .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 15: Problems at Telus

Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

CityProblem TypeReport Time
Calgary Internet 1 day ago
Calgary Phone 2 days ago
Calgary Phone 2 days ago
Calgary Phone 3 days ago
Calgary Internet 5 days ago
Calgary Phone 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • DishntheKitchen
    Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    Oh man. This is a GREAT DAY to have Telus doing the drilling for the pure fibre network. Ugh my head. 😖 It's like 20 leaf blowers combined and close enough music can't drown it out.

  • Crackmacs
    cm (@Crackmacs) reported from Calgary, Alberta

    @daddyandmadi @adolwyn But still a viable solution, and there's others. The point is the government didn't even try. Instead of focusing the blame (without reason no less) on teachers, focus on the solutions and the government who refused to even explore them. Hotels, Telus convention center, empty

  • Crackmacs
    cm (@Crackmacs) reported from Calgary, Alberta

    @Patrick_ORourke @carmelapharaoh @TELUS I was of the same opinion...until i need tech support. And now im with virgin, with higher data, a lower bill, and actual people to talk to.

  • cowtownkyle
    Kyle (@cowtownkyle) reported from Calgary, Alberta

    @Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.

  • Making8
    Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    @JayBeeGooner @TELUS Yep, 100 down difference max which is pathetic. @Bell says they won’t charge a premium until March 31st. If it’s not GBps it’s not really true 5G.

  • JeffCallaway
    Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta

    3 wks. Time @TELUS takes to contact me for customer service by their revised estimate. Moved business service with office move last yr. Was going to be a month before Telus could transfer accnt. Had 2 move to @ShawDirect. Then @telus tried to bill for months post disconnection.🤬

  • Chrisburby1
    ole ole ole (@Chrisburby1) reported from Calgary, Alberta

    Everyone should do a credit check on themselves once a year just found out that #telus has something against me for a place I’ve never even heard of... maybe thats why I didn’t qualify for 0% interest when I bought my car

  • SeumasBruce
    Seumas Bruce (@SeumasBruce) reported from Calgary, Alberta

    Took my 3 teens down to Telus Convention Centre for 1st shots tonight. Kudos and virtual hugs to all the AHS workers (and volunteers?)! RN administering our shots was pulling a 12hr shift!

  • jwd7150
    fireanticanadainG.bettmen! (@jwd7150) reported from Calgary, Alberta

    Ya telus making ppl pay $5 on demand 4 a 2009 movie r u idiots that ******* stupid !!!!

  • ReWorksYYC
    REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    Hey @TELUS, why is my internet connection suddenly so bad now? I have changed nothing. #internet #badconnection #yyc

  • DustinMorris13
    ░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported from Calgary, Alberta

    @jeterfan28 @RogersHelps @TELUS Telus is offering 30gb for 10 bucks less than Rogers is offering me as a 14 year customer.

  • mlindsay65
    Mike Lindsay (@mlindsay65) reported from Calgary, Alberta

    The @telus Optic TV app is horrible! Can’t stream on their “5G” for more than 30 seconds without it freezing. Brutal.

  • deidras66
    Dee (@deidras66) reported from Calgary, Alberta

    @dinnerwithjulie @TELUS Customer service, the new oxymoron 😡

  • tracyinkits
    tracy (@tracyinkits) reported from Calgary, Alberta

    @Shuggs_YYC @cmcalgary Telus sucks. My work has Telus, nothing like dropped calls, crappy IT and their biz connect system is brutal.

  • badmonkey68
    The Sudsy Scoundrel🍻 (@badmonkey68) reported from Calgary, Alberta

    @MobileSyrup Wow. Just got an update from Telus Support that the Pixel 5 I ordered from them Nov 18 is 6 to 8 weeks out. One tech told me covid issues at the plant. Have y'all heard anything?

  • jonathanwhudson
    (Jon)ny Foozball (@jonathanwhudson) reported from Calgary, Alberta

    @sheldonjones83 @DanSportsFan34 I'm watching it through my Telus login right now.

  • everydaytourist
    richard white (@everydaytourist) reported from Calgary, Alberta

    Hey @TELUSsupport having a huge issue with phone service. Now being told may be IOS issues. Spent hours. Trips to Apple and @TELUS store. Still not fixed. Are others having issues with dropped calls?

  • DustinMorris13
    dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    @menard_ray @TELUS On my phone it shows the speed of wlthe network I'm connected to.

  • DustinMorris13
    dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    @Cass403 @SWCalgaryGuy @TELUS Agreed!! I even still have the box because they didn't ship a return address label and they said no problem we'll use it.

  • Making8
    Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    @Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fishingnutz
    🇨🇦🇨🇦Fly Fisher🇨🇦🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@fishingnutz) reported

    @JonFraserTF @TELUS They are terrible. Went to virgin and no issues.

  • dr_r_j_harley
    R J Harley (@dr_r_j_harley) reported

    @JonFraserTF @TELUS I could say similar things about Bell. Our oligopolies provide terrible service across the board.

  • chinoalemano
    ChinoAleman (@chinoalemano) reported

    Everyone's focused on $AMPG's US story. And fair enough, they're expanding fast across America. The only American 64T64R AI-RAN radio, deployed at Telus, a Strategic Partner in the DoD-funded Open6G hub next to $NVDA and $QCOM, and the CEO just said new major carriers may go straight to POs next quarter. The US story alone is plenty. But here's what almost nobody is connecting: it was never going to stop at America. On the last earnings call, CEO Fawad Maqbool pointed somewhere else entirely: "Our success being the largest O-RAN deployment in America is helping us reach out and reach further into Europe and other areas of the world". That's the strategy in one sentence. Win the flagship at home, then use that credibility as a passport into other markets. And it isn't just talk. The groundwork is already there. Receipt 1, the concrete one: AMPG signed a 5-year supplier agreement with Fujitsu Spain back in October 2024, explicitly expanding its reach across Europe, Africa and the Middle East. So when the CEO says "Europe," there's already a signed, multi-year channel underneath the words. Receipt 2 is hiding in plain sight: the United Kingdom. Look at AmpliTech's customer wall and you'll find Digital Catapult. Most people scroll right past it. But Digital Catapult isn't a random logo. It's a UK government-backed innovation organization, funded through Innovate UK and DSIT (the UK's Department for Science, Innovation and Technology). And it runs SONIC Labs, the country's flagship Open RAN testing facility. Here's where AMPG enters. Its 64T64R Massive MIMO radio was tested at the O-RAN Global PlugFest in London, hosted at SONIC Labs, with HTC's G-REIGN providing the DU/CU stack and AmpliTech bringing the radio. The only American radio in the room, validated inside a UK government-funded laboratory. Now the part that makes it interesting. Who advises SONIC Labs? All four of Britain's major operators: EE/BT, Three, Virgin Media O2 and Vodafone UK. They sit on its advisory board, shaping what they need from Open RAN vendors and acting as potential future buyers of the vendors who pass through. So picture it. AMPG's radio validated in a government-backed UK lab, whose advisory board is a who's-who of every major British carrier. The entire UK Open RAN buying ecosystem, in one room, watching the only American radio perform. Now let me be completely honest, because that's the only way this is worth anything. There is no signed UK contract. The British operators advise SONIC Labs, they do not own it, and they haven't bought anything from AMPG yet. This was a product-validation milestone, not a revenue event. Anyone telling you the UK government or a British carrier is about to hand AMPG a deal is getting ahead of the facts. A foot in the door is not a sale. But here's why it matters AMPG keeps showing up in exactly the rooms that matter. The US DoD-funded Open6G hub. The O-RAN Global PlugFest as the only American 64T64R radio to pass. A signed channel into Europe via Fujitsu Spain. And now a UK government-backed lab advised by every major British operator. And the CEO saying they'll expand to Europe. That's the pattern. The same playbook, repeated across the Western world: get the only American radio validated, get it in front of the buyers, and let the sovereignty tailwind do the rest. One market at a time. This isn't a company waiting to be discovered. It's methodically getting itself in front of every major Open RAN buyer in the US and Europe, one validation at a time. The contracts are the next step, not the first one. A foot in the door isn't a deal. But you never get the deal without it first. And AMPG's foot is now in a lot of very important doors. Still sub-$1B while all of this quietly compounds. Not financial advice. I'm long $AMPG. DYOR. 📡

  • BlackStangBC
    Stan Querin (@BlackStangBC) reported

    @jabo_vancouver @TELUS That's a typical day for me with telus try channel up then down....

  • TheFallGuy450
    TheFallGuy (@TheFallGuy450) reported

    @JonFraserTF @TELUS Telus is the worst.

  • jabo_vancouver
    JABO Vancouver (@jabo_vancouver) reported

    @SluaghainO @TELUS I am at a BnB in Osoyoos. At home I would not have these problems.

  • fvkasm2x
    Mike (@fvkasm2x) reported

    @JonFraserTF @TELUS We left them last year after 20 years! Problem after problem the past 3 years with no customer service or effort to fix the issues.

  • VernThurston
    VernThurston (@VernThurston) reported

    @BlueNeox @JonFraserTF @TELUS Thank you-I didn't know that. My hope is for Star Link to get into cellphone networking service.

  • Tattersail67
    Tattersail (@Tattersail67) reported

    @JonFraserTF @TELUS Whatever you do - don't do Rogers - replacing bad with worse - far worse

  • BULLOFBRITAIN
    BULL OF BRITAIN (@BULLOFBRITAIN) reported

    This is probably one of the most insane SAMSUNG proxy on the market. $AMPG - AmpliTech Group > $150M market cap > Its radios are already installed in TELUS's new 5G network, side by side with Samsung > Every new style TELUS tower uses 5 radios per sector. 2 of them are AmpliTech's > Sales up 49% YoY last quarter, 48% gross margins, $18M cash, zero debt What is Open RAN? Simple: telecom giants used to buy entire networks from one vendor ($NOK, $ERIC, Huawei). Open RAN lets them mix and match equipment from multiple suppliers. TELUS is rebuilding its whole network this way by 2029. That is how a tiny New York company ended up next to Samsung on a Tier 1 carrier's towers. The math 5,000 towers x 6 AmpliTech radios = 30,000 radios 30,000 radios x $15K each = $450M opportunity Trading at 0.1x the 2029 bull case math. Even if the real price per radio is a third of that, the r/r is still extremely good. And TELUS is just the first leg: > $118M in signed letters of intent from carriers > Worked with $NVDA on the first AI-powered radio demo > Shipped space hardware to a mystery Fortune 50 building a satellite internet constellation (you can guess who) > The only US maker of a special amplifier that quantum computers need. $GOOG and $IBM have received units Sourced: @Lonsdale171255 (original article) @olyth_terminal (calculations)