Telus Outage Report in Calgary, Alberta

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

City	Problem Type	Report Time
Calgary	Internet	12 hours ago
Calgary	Internet	2 days ago
Calgary	Internet	2 days ago
Calgary	Wi-fi	2 days ago
Calgary	Phone	4 days ago
Calgary	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

• 
  MichelleTypoQueen (@MichelletypoQ) reported 4 minutes ago from Calgary, Alberta

  @ThatKevinWoron @JoshuaKnaak @ryanjespersen Let's talk about Telus as an example.. they owned majority share when they merged with BC tel... they opted for Vanvouver as HQ under a very similar government. Never say never, ever.

• 
  Andrew Ferguson (@scotch_guy) reported 7 minutes ago from Calgary, Alberta

  @TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!

• 
  MichelleTypoQueen (@MichelletypoQ) reported 8 minutes ago from Calgary, Alberta

  Air Canada is HQ'd in Montreal.. Westjet in AB.. Westjet pays provincial tax, yet Kenney prefers to play juvenile, passive aggressive games because Westjet doesnt support Wexit... Alberta is doomed. Never say an Albertan company wont move HQ.. Telus did exactly that during Klein.

• 
  Jason MacDonald (@JMaccle) reported 9 minutes ago from Calgary, Alberta

  God, @ShawInfo you really are the worst. Can’t wait until I can switch back to @TELUS. Had a technician basically lie and cancel an appointment on us. Brutal.

• 
  Carlos Cuevas (@Goodwill_Carlos) reported 12 minutes ago from Calgary, Alberta

  @mattxdaniel @TELUS If you want, send me a DM - I used to work in wireless. Different provider. I could try and help.

• 
  Vladimir Lovato (@LovatoVladimir) reported 13 minutes ago from Calgary, Alberta

  @TELUS If you answer a phone call to solve any problems. Because loosing two hours of my time for someone to even answer my call, is not a good customer service!!

• 
  Nicole Mook (@MookNicole) reported 13 minutes ago from Calgary, Alberta

  @TELUS @TELUSsupport My home phone completely stops working. Customer service says I have to wait 3-5 business days!!!! How about NO WAY! #shittyservice #nomoretelus

• 
  jlcw08 (@jlcw08) reported 19 minutes ago from Calgary, Alberta

  at @TELUS in @NorthlandMall found a lost cell phone. Stood here for 20min waiting my turn. When I was finally helped I was informed there was absolutely nothing they could do unless this person comes into their store, worst customer service ever! Phone is with Mall security. #yyc

• 
  Vladimir Lovato (@LovatoVladimir) reported 22 minutes ago from Calgary, Alberta

  @TELUSsupport Sorry I am not going to spend more time trying to do business with TELUS! After 6 years being a @TELUS customer I change to a different company because of your customer service. I came back and still the same service! I will evaluate other options! Thx @TELUSsupport

• 
  Merle Underwood (@merleun64233098) reported 33 minutes ago from Calgary, Alberta

  They're all ready incompetent. The MSM are owned by 🌎 globalists Corporations. They're spouting the🔄agenda📋. Dose'nt matter of any news channel or 📻 radio station🚉 you listen to they are crap💩. In 🇨🇦 we have the big 3, CBC, BELL & Rodger's. Phone's big 3 BELL Rodger's TELUS

• 
  MichelleTypoQueen (@MichelletypoQ) reported 33 minutes ago from Calgary, Alberta

  @UncleRee1 Yes.. My bad.. it's just a pay per use on Shaw and Telus as well. Feel like Netflix might be upping their game soon with more competition closing in.. Apple is coming up with some good series at well.

• 
  Steve (10-7-2) (@CrazySteveC) reported 37 minutes ago from Calgary, Alberta

  Internet in this city is terrible. Shitter shaw and Telus

• 
  Nisha J Charlton (@NishaJCharlton) reported 38 minutes ago from Calgary, Alberta

  @buzzbishop Me too please. Still having issues too. @TELUS keeps switching out our equipment to make us feel like they are doing something. It still sucks.

• 
  Lee Palisoc (@leepalisoc) reported 43 minutes ago from Calgary, Alberta

  @allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.

• 
  Sunny Rai (@TheSunsRay) reported 46 minutes ago from Chestermere, Alberta

  I knew in 2008 our ways, life of operations was stupid as ****, let's collect all this junk, put it in boxes then pay to store it and move around, I saw this world and was like, universe give me the power then I was walking on Stephen Ave and a Telus Girl gave me a blackberry

• 
  crackmacs (@Crackmacs) reported 47 minutes ago from Calgary, Alberta

  @mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing

• 
  garycheung (@destinyscurse) reported 49 minutes ago from Calgary, Alberta

  How does Telus not have a phone support number or their business connect!!! #telus #fail

• 
  Dave Olecko (@DaveOlecko) reported 51 minutes ago from Calgary, Alberta

  Its Bell! What would expect! Dropped them years ago Sat TV & Customer Service sucks #telus #rogers pay attention - streaming is coming ... and it’s going to change the landscape #californiatech

• 
  Aggie (@aggieloveseggs) reported 54 minutes ago from Calgary, Alberta

  @allantaylor Telus Spark in Calgary sucks in comparison to the facility in Edmonton.

• 
  𝙲𝚑𝚛𝚒𝚜 𝚂𝚌𝚑𝚗𝚎𝚒𝚍𝚎𝚛 (@schneidz) reported 60 minutes ago from Calgary, Alberta

  @MsYouDoYou I never had any technical/customer service issues when I had Telus when I lived in Van. When my ex screwed me over with the account, Telus was super understanding and helpful, and I loved the "gift" promotions they do. Unfortunately stuck with Shaw here in Calgary.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trent_81 (@Trent815) reported 3 minutes ago

  @RobSomerville1 @cowbroker @TELUS The cameras have you choose between Verizon and Nationwide. We have rather good cell service here. Our local phone coop put in fiber optic lines here about 13 years ago. After that more cell towers went in and improved our service.

• 
  tyler v (@tyler_vtyler) reported 3 minutes ago

  @TELUSsupport Do you know the specific boundaries or location of this outage? When I type my address in the Telus Status page it says I don't have an outage however our internet is not working.

• 
  linebacker.j (@linebackerj) reported 11 minutes ago

  @TELUSsupport Why is your call back system so lame, It called me back and then hung up. Hard to want to bring my service over to Telus if this is what I can expect when contacting them

• 
  Ricky B 📼📺 (@orangefuzzz) reported 13 minutes ago

  I miss Shaw Direct's online services. @TELUS is garbage. You can't even watch live TV for your channels on PC. WHAT IS THE ******* POINT OF THE OPTIK SERVICE??? It's beyond useless.

• 
  Brianna (@briannarengland) reported 15 minutes ago

  @hedwigyitzhak We only have Telus hookups in the building 😞 My contract was up before my brother moved in and I was planning on moving in w/ Trav so didn’t want to sign another one that would get me a better rate because you have to pay $15 for every month left in the contract if you cancel

• 
  possum (@potato_possum) reported 17 minutes ago

  @TELUS @TELUSsupport y’all’s phone system SUCKS. I waited 25 minutes on hold to try and pay my phone bill, then spent 5 minutes listening to a dial tone where I was supposed to be connected to an agent and the agent never answered. Dumb asf

• 
  the chief (@chiefwaddya) reported 17 minutes ago

  @TELUS how can a communications company be awful at communicating with customers 🥴

• 
  NetteT (@molsandmags) reported 20 minutes ago

  @TELUSsupport @adt @telus I’m not waiting endlessly on hold. I need to book a technician. I don’t want to try to fix it myself over the phone. I want someone to come out & fix the service I’m paying for. Come on do better, or suggest a company that will.

• 
  yoshi 🏳️‍🌈💗💜💙 (@hedwigyitzhak) reported 28 minutes ago

  @briannarengland omfgggggg TELUS IS THE WORST were w this company called vmedia which is kinda like shaw so its a bit cheaper but the wifi is like MEHHH quality. were probs gonna go back w telus after this contract but fml thats so expensive

• 
  Curt McNaughton 17.5/8.95mmt (@MdmCurt) reported 29 minutes ago

  @KeithDoerksen @BoychynJeremy Not Telus Smart hub unless you like being on the phone for hours going over the same issues until you just give up and pay the $100/month for service so crappy that you just surf the net on your phone