Telus

Telus Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T1Y, T3B, T2R, T3M, T2A, T2Z, T3J and T3K.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Calgary, Alberta 12/26/2025 05:45

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

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City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • ___JONAH___ Jonah Boyar (@___JONAH___) reported from Calgary, Alberta

    Our new @TELUS 4K box actually sucks *****... I think we should switch providers because of how crappy it is.

  • NishaJCharlton Nisha J Charlton (@NishaJCharlton) reported from Calgary, Alberta

    @buzzbishop Me too please. Still having issues too. @TELUS keeps switching out our equipment to make us feel like they are doing something. It still sucks.

  • YYCCowboy AJ - ਐਡਮ ਹਿਕ੍ਹੀ (@YYCCowboy) reported from Calgary, Alberta

    @markusoff They didn't care when we (Election workers) brought up issues at the voting, on site at the Telus Convention Center.. I'm surprised he's acting shocked at all.

  • Crackmacs crackmacs (@Crackmacs) reported from Calgary, Alberta

    @mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing

  • DustinMorris13 DustinΞats (@DustinMorris13) reported from Calgary, Alberta

    @mattmcqueen @ShawInfo @TELUS I think it is!! I'd definitely look into it. Maybe @SWCalgaryGuy could be of some help.

  • TheSunsRay Sunny Rai (@TheSunsRay) reported from Chestermere, Alberta

    I knew in 2008 our ways, life of operations was stupid as ****, let's collect all this junk, put it in boxes then pay to store it and move around, I saw this world and was like, universe give me the power then I was walking on Stephen Ave and a Telus Girl gave me a blackberry

  • YYCCowboy AJ - ਐਡਮ ਹਿਕ੍ਹੀ (@YYCCowboy) reported from Calgary, Alberta

    @UcpMembers Don't forget the fraud and issues at the Telus Convention Centre!

  • kvlovely19 Sleepless in YYC (@kvlovely19) reported from Calgary, Alberta

    This friend of mine, Bonnie, was there for me when my mom died. I used to work with her when I worked at Telus Mobility. Such a nice lady. I have a bad feeling. I really do. I hope I'm wrong. He's been in hospice for a week now.

  • WerdEmUp Drew 🧡 (@WerdEmUp) reported from Calgary, Alberta

    @wandabaker_ Public mobile, is on Telus network, my bill is about $40 per month with 4gigs, unlimited ph/txt Canada wide. Plans vary but these are the same as the cheapest one but with good speeds and lots of towers. You get discounts for autobilling, and you can't incur other charges.

  • Goodwill_Carlos Carlos Cuevas (@Goodwill_Carlos) reported from Calgary, Alberta

    @mattxdaniel @TELUS If you want, send me a DM - I used to work in wireless. Different provider. I could try and help.

  • Skycaptin5 Jason Stettner 🎮 E3 2019 (@Skycaptin5) reported from Calgary, Alberta

    The Telus webhosting SSL manager is a legit nightmare, this is the most frustrating ssl experience i’ve ever had. Will suggest all stay away from this hosting service

  • CrazySteveC Steve (10-7-2) (@CrazySteveC) reported from Calgary, Alberta

    Internet in this city is terrible. Shitter shaw and Telus

  • bartgrover Bart Grover (@bartgrover) reported from Calgary, Alberta

    @morningshowmatt @TELUS @Netflix_CA Good to see you’re back on your feet after this terrible experience. Can’t say we all weren’t a little worried for you but you did it #OurLittleTrooper

  • leepalisoc Lee Palisoc (@leepalisoc) reported from Calgary, Alberta

    @allenmobile @Shawhelp @TELUS Cams use the upload stream more than the download stream—that’s where my issue is. When I check my cameras remotely, I get a lot of buffers because my plan’s up speed is not enough. TELUS’s 75 plan also has the same up speed. We use Netflix 4K so I went with Shaw instead.

  • scotch_guy Andrew Ferguson (@scotch_guy) reported from Calgary, Alberta

    @TELUS @TELUSsupport extremely disappointed by the service I received today. I have been a Telus Mobility and Home Internet/TV customer for over 10 Years. I switched my business services to Telus 4+ years ago. I am ready to walk away from you guys at this point, forever!

  • madeleine_natal Madeleine Natale (@madeleine_natal) reported from Calgary, Alberta

    @JanineRogan @atbfinancial @tashaeurich @nenshi @TELUS @TheArtOf @SajeWellness @Malala If anyone has a headache right now, they're in for a treat.

  • kayak360 🤠 Randy Milanovic, KAYAK (@kayak360) reported from Calgary, Alberta

    @nemki @telus has always been the worst service at the highest price.

  • WerdEmUp Drew 🧡 (@WerdEmUp) reported from Calgary, Alberta

    Ok Telus network is back, but the 3g towers are still dead, only the H is up.

  • IsntThisMe What's my name (@IsntThisMe) reported from Calgary, Alberta

    @TELUS sucks

  • Skycaptin5 Jason Stettner (@Skycaptin5) reported from Calgary, Alberta

    Internet has been on and off for like two days, driving me crazy. Then the @telus rep calls offering a higher tier service that can’t physically be given in this area. Madness I say!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MGemzala Matthew Gemzała (@MGemzala) reported

    Love it when @TELUS decides to increase my monthly bill for no reason and no changes to service what so ever👌🏼 #ShoppingForANewProvider

  • Derek2016gtcs Derek G-turr (@Derek2016gtcs) reported

    @OrussellRussell @DanAlbas Bell was $115 sometime back. Went to Telus. More data same $115. Paid off phone and Telus went to $85. Switched to Koodo and with own phone and 6 gig data, $52. Trudeau did ****. I did my own research

  • getrealtheatre KarenG (@getrealtheatre) reported

    @richardzussman How appalling. Many of us really ARE wondering if that is what it will take to find a doctor. We now rely exclusively on Telus Health, and it sucks. There is nothing funny about the situation we are in. He should apologize.

  • to_eme EmeTO (@to_eme) reported

    @ADT hey ADT just an alert there is a guy walking around my neighborhood wearing a Telus Polo & ball so saying he works for you & asking if they can put a sign in our yard for a free camera. Think he’s fake as he skipped the next 5 houses when I pointed out my neighbours cameras

  • IndstrialBeatnk Industrial Beatnik (@IndstrialBeatnk) reported

    I have been a customer for over ten years, and I am now actively shopping for a non-telus carrier.

  • IndstrialBeatnk Industrial Beatnik (@IndstrialBeatnk) reported

    @koodo Your customer service has become nothing more than a deterrent. You have been steadily increasing rate plans, and now I have to deal with terrible Koodo assist only to wait an hour and a half for a call back? I am advising all friends and family to dump all Telus brands

  • rhmcgarry Robert McGarry (@rhmcgarry) reported

    2/6 I chatted with Telus support and they stated that this is a known Area of Concern however there are no plans to improve this at this time. The area of concern is TBC0489 (see photo) "Client could experience call reception and possible audio issues due to weak ...

  • pinkprincessmc Glitter (@pinkprincessmc) reported

    @DanAlbas @TELUS @TELUSsupport why hasn’t our bills gone down??

  • alton_noronha Alton Noronha (@alton_noronha) reported

    @koodo pathetic customer service. How long does it take for you to sort out an issue or call a customer back especially a new customer @TELUS @TELUSsupport is this customer support all about???

  • lancelot_clarke lancelot.clarke (@lancelot_clarke) reported

    @KeeganGoerz @TELUS That’s so stupid! Ugh