Telus

Telus Outage Report in Calgary, Alberta

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The latest reports from users having issues in Calgary come from postal codes T2R, T3M, T3H, T1Y, T2X, T2A, T3G and T3A.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Calgary, Alberta 10/08/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (5%)

    TV (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary and Chestermere.

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City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary TV
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    Well I must admit, @TELUS has redeemed itself as my phone and internet provider. Could still offer easier access to customer service but all the other problems have finally been solved.

  • Aly_B_YYC Alyssa Berry (@Aly_B_YYC) reported from Calgary, Alberta

    Things must not be going well for @TELUS that they have to get ill informed “lifestyle” influencers to shill the Babylon app on IG. What a mess. Tax dollars should never support private business. Full stop.

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    I’m not sure which is more painful, a wasp sting on the lip or trying to access @Telus customer support. Why did we let these guys become a monopoly? #yyc #smallbusiness #terribleservice

  • jeterfan28 cara (@jeterfan28) reported from Calgary, Alberta

    Just want to say huge thanks to our @TELUS repair guy Mitchell. He came short notice to my house to fix our internet, tv, phone and booster. If anyone needs a good, friendly repair guy I’ll share his business card

  • Vipul___ Vipul (@Vipul___) reported from Calgary, Alberta

    The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp

  • kimeaster Kim Easterbrook (@kimeaster) reported from Calgary, Alberta

    Anyone else having issues with @Telus ?? Every play in football it freezes Pissing us off

  • SoulfulHarmony N. (@SoulfulHarmony) reported from Calgary, Alberta

    I repeat! No one should become a customer of @TELUS they have no idea how to support their customers, let alone loyalty members during this pendamic @TELUSsupport you could learn from your competitor @ShawInfo

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    @daddyandmadi @adolwyn But still a viable solution, and there's others. The point is the government didn't even try. Instead of focusing the blame (without reason no less) on teachers, focus on the solutions and the government who refused to even explore them. Hotels, Telus convention center, empty

  • Lisa_Beauchamp Lisa Beauchamp (@Lisa_Beauchamp) reported from Calgary, Alberta

    @TELUSsupport @TELUS Your tech support or lack thereof is horrendous! I cannot get through! No internet connection for over 24 hours!

  • MaxPincombe 🇨🇦”Magic” Max Pincombe🇨🇦 (@MaxPincombe) reported from Calgary, Alberta

    Well @TELUS or @Koodo ?!? 1st time customer experiance is an absolute nightmare.! Who sends out a rep in a Telus shirt, offers a Telus plan, confirms on a Telus number and ships Koodo SIM cards !?! Then doesn’t have live service & takes 2 days for a callback... still waiting

  • drybones_33 ferhab (@drybones_33) reported from Calgary, Alberta

    Lost signal are your ******* kidding @telus

  • badmonkey68 The Sudsy Scoundrel🍻 (@badmonkey68) reported from Calgary, Alberta

    @MobileSyrup Wow. Just got an update from Telus Support that the Pixel 5 I ordered from them Nov 18 is 6 to 8 weeks out. One tech told me covid issues at the plant. Have y'all heard anything?

  • KBarrowcliff Kevin Barrowcliff (@🏡) (@KBarrowcliff) reported from Calgary, Alberta

    @CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..😡😡😡

  • Making8 Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    @JayBeeGooner @TELUS Yep, 100 down difference max which is pathetic. @Bell says they won’t charge a premium until March 31st. If it’s not GBps it’s not really true 5G.

  • richardwfrank8 richard (@richardwfrank8) reported from Calgary, Alberta

    @TELUS wondering how there is always a wait for over an hour to get customer service on the phone...always! This is crazy!

  • jonathanwhudson (Jon)ny Foozball (@jonathanwhudson) reported from Calgary, Alberta

    @sheldonjones83 @DanSportsFan34 I'm watching it through my Telus login right now.

  • ve6dpa M.G. Duggan Tweeting Trucker🇨🇦 (@ve6dpa) reported from Calgary, Alberta

    @SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.

  • Making8 Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    @Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.

  • RogerJBaker Roger Baker (@RogerJBaker) reported from Calgary, Alberta

    @fakeezzie I tried tethering but couldn’t get it to work. We have a box that allows for fail over service. I may need to get Telus in as a back up. I’m waiting for @SWCalgaryGuy to pull strings and get fibre to my house.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CD604 𝕴𝖓𝖋𝖎𝖓𝖎𝖙𝖊 ∞ (@CD604) reported

    @skinny_pete_ @MobileSyrup @TELUS Twitter is broken. Your Tweet is marked as offensive hahaha. Honestly, in this day and age, you probably did offend some minority of people out there.

  • KateChon7 Kate Chon (@KateChon7) reported

    @TELUS Nobody is willing to fix their own mistake in Telus. No call recorded? Telus said I have two options 1) return the phone and wait for the next sale but not guaranteed 2) Just accept my deal and use the phone as it is. What a great customer service!

  • KodyGarbutt Kody Garbutt (@KodyGarbutt) reported

    So… does anyone know of any decent internet providers that serve Tsawwassen? I can’t deal with the non-existent service @TELUS has been providing any longer.

  • The_DogfatherWZ The Dogfather (@The_DogfatherWZ) reported

    @TELUSsupport I have an incredible issue with my phone and nobody including Samsung or Telus. I’m completely upset and I’m at a loss for words. Can you please DM me?

  • almighty_kitty kitty mussallem (@almighty_kitty) reported

    @TELUS @TELUSsupport on demand Yellowjackets is not loading episode 9 and the season finale!!! Please fix it.

  • faisalmahfooz Faisal Mahfooz (@faisalmahfooz) reported

    @TELUSsupport New to Telus. Spoken with 13 execs @TELUSsupport till now but no result. Issue(s) escalated 3 weeks ago. Not yet resolved. Just False Promises. Pathetic customer service. Can someone @TELUSsupport take the onus and help especially during these unprecedented times.

  • drogynousdaisy 🌼Daisy Clark🍑 (@drogynousdaisy) reported

    Do yourselves a favour and never get Shaw internet. We only had to cause there wasn’t enough Telus receptors or something along those lines but **** SHAW AND THEIR **** INTERNET🖕🏻🖕🏻🖕🏻

  • TO__IP TO__IP (@TO__IP) reported

    @TELUS for the love of god please stop using @UPS_Canada to ship your freight. They are absolutely horrible!

  • Dharani24440605 Dharani Kumar (@Dharani24440605) reported

    They dobt have an answer. Very worst service being a big brand in canada Telus wants to loot the money customers

  • AnitaLautenbach Anita Lautenbach (@AnitaLautenbach) reported

    Is the #telus network down?