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Telus

Telus outages and service status in Calgary, Alberta

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Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 16, 2:48 PM EDT.
  • 58% Internet (58%)
  • 18% Wi-fi (18%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 3% TV (3%)

The latest reports from users having issues in Calgary come from postal codes T2R , T3J , T3K , T1Y , T2Y , T3B , T2K and T3E .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

CityProblem TypeReport Time
Calgary Internet 19 hours ago
Calgary Internet 5 days ago
Calgary Wi-fi 6 days ago
Calgary Internet 6 days ago
Calgary Wi-fi 6 days ago
Calgary Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • JeffCallaway
    Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta

    @TELUS worst service ever. Spent an hour in Market Mall store waiting for someone to help me as I obviously looked at new phones. Mirrors my phone service experience. Also learned I'm being hosed on my phone plan while I waited. ๐Ÿคฌ

  • DeckerT19
    Decker (@DeckerT19) reported from Calgary, Alberta

    If you have #cable - and you have not taken this journey yourself,I couldnโ€™t recommend it more to help justify your monthly bill. Glad to be a #telus cable customer.

  • jaimeturner
    Jaimรฉ Turner ๐Ÿ‡จ๐Ÿ‡ฆโœŠ๐Ÿฟ๐ŸŒˆ๐ŸŒŽ (@jaimeturner) reported from Calgary, Alberta

    @TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?

  • NikitaKalonji
    Nikita Kalonji (@NikitaKalonji) reported from Calgary, Alberta

    All I had to do was start typing โ€œDadโ€ and my service came back; what the heck @TELUSsupport @TELUS why couldnโ€™t my phone receive or make calls or sms for the past 30min?!?!

  • DustinMorris13
    dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta

    @Cass403 @SWCalgaryGuy @TELUS Agreed!! I even still have the box because they didn't ship a return address label and they said no problem we'll use it.

  • the_kelzzz
    Kelz ๐Ÿ“ท๐Ÿ‡จ๐Ÿ‡ฆ (@the_kelzzz) reported from Calgary, Alberta

    If you have an appt at the Telus Convention centre go early as ****!!! You get to be in the longest queing line I've ever seen in my life! What a joke this system is! ๐Ÿคฌ

  • EXOWEBStudio
    EXOWEB Studio (@EXOWEBStudio) reported from Calgary, Alberta

    Guys any recommendations on 5 gigabit speed routers? @RaidOwlTweets aperently Telus DNS is leaking and their solution is CVE vulnerable as did community at @Level1Techs did point out @TELUSBusiness are you guys aware of that? What router you would recommend? (1/2)

  • DustinMorris13
    โ–‘โ–’โ–“โ–ˆ ๐“ญ๐“œ โ–ˆโ–“โ–’โ–‘ (@DustinMorris13) reported from Calgary, Alberta

    @jeterfan28 @RogersHelps @TELUS Telus is offering 30gb for 10 bucks less than Rogers is offering me as a 14 year customer.

  • jwd7150
    Jwd7150 (@jwd7150) reported from Calgary, Alberta

    Well telus where the hells Mt brother in law refund money from the equipment he sent back in October he's still waiting for his money back what the hells taking u idiot's so long ?!!?

  • jwd7150
    Jwd7150 (@jwd7150) reported from Calgary, Alberta

    Maybe the Scotiabank saddledome can get better wifi like shaw cuz let's face it telus wifi there sucks badly to many dead zones plus cuts out way to much I have 2 keep using my use data when I'm there & that shouldn't happen especially when I have a new cell !!!

  • JasonPYYC
    Jason P. (@JasonPYYC) reported from Calgary, Alberta

    @wmpdll @Melkorka12 They donโ€™t care about retention really. New customer acquisition is more important for some reason. Long time telus. Have 6 boxes and at time was only one doing wireless. They had a deal and I was on month to month and they wouldnโ€™t give it to me even if I did a contract.

  • ReWorksYYC
    REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @BazingatheoryCA @joeywants @TELUS Thank you. I hope they fix soon. ๐Ÿ˜

  • Skycaptin5
    Jason Stettner (@Skycaptin5) reported from Calgary, Alberta

    I find that @TELUS internet has been incredibly unstable recently, with half speeds since covid started. Disconnects often too now.

  • johangreg
    Greg Johansen ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ต๐Ÿ‡ธ๐ŸŽพ (@johangreg) reported from Calgary, Alberta

    Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.

  • ve6dpa
    M.G. Duggan Tweeting Trucker๐Ÿ‡จ๐Ÿ‡ฆ (@ve6dpa) reported from Calgary, Alberta

    @SAndersonshpk @Shawhelp They're horrible right now! Not sure what the heck to do? Really don't like Telus either.

  • mlindsay65
    Mike Lindsay (@mlindsay65) reported from Calgary, Alberta

    The @telus Optic TV app is horrible! Canโ€™t stream on their โ€œ5Gโ€ for more than 30 seconds without it freezing. Brutal.

  • RogerJBaker
    Roger Baker (@RogerJBaker) reported from Calgary, Alberta

    @fakeezzie I tried tethering but couldnโ€™t get it to work. We have a box that allows for fail over service. I may need to get Telus in as a back up. Iโ€™m waiting for @SWCalgaryGuy to pull strings and get fibre to my house.

  • DustinMorris13
    โ–‘โ–’โ–“โ–ˆ ๐“ญ๐“œ โ–ˆโ–“โ–’โ–‘ ๐Ÿ‡ฎ๐Ÿ‡ฑ (@DustinMorris13) reported from Calgary, Alberta

    @Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.

  • richardwfrank8
    richard (@richardwfrank8) reported from Calgary, Alberta

    @TELUS wondering how there is always a wait for over an hour to get customer service on the phone...always! This is crazy!

  • KBarrowcliff
    Kevin Barrowcliff (@๐Ÿก) (@KBarrowcliff) reported from Calgary, Alberta

    @CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nimazabihpour21
    Nima Zabihpour (@nimazabihpour21) reported

    @Bell itโ€™s 2026, why does your mobility services not support outgoing caller name display? This should be stardand especially for business mobility clients who want the name of their business shown when they call clients. Telus and Rogers has this standard.

  • kylemaw
    Kyle Maw (@kylemaw) reported

    I can't report you to @ccts_cprst because they don't accept telemarketing reports. And I can't escalate my complaint within @TELUS because your website form just sends me back to a 24/7 chatbot or calling... no need to call - I can talk to people - you simply don't listen

  • joepac17
    Joepac17 (@joepac17) reported

    @TELUS promised a bill credit. Its not applied. 3 calls later. Still no applied. Now I cant get through to solve this. Great service. Remind me why I shouldn't cancel and switch.

  • raygaurca
    Ray Gaur (@raygaurca) reported

    Telus now is my largest holding. It is down just under 6% for me. However, one year of dividend should comfortably make up for the loss. $T $T.TO

  • WordsAreCrucial
    RoseAnne Hutchence (@WordsAreCrucial) reported

    @TELUS @TELUSsupport My telephone bill went up 30% from last month. Service has not improved, I'm receiving NO additional features for this extra cost. Great way to lose a long-time (35 year) client! Thankfully, other service providers offer competitive rates.

  • emmanuel_r90
    Emmanuel Richie (@emmanuel_r90) reported

    @luo_themaestro @amara_is_weird Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together

  • VicRizzzz
    VR! (@VicRizzzz) reported

    @Telus why does your cellular network always so slow . Please do something about it

  • emmanuel_r90
    Emmanuel Richie (@emmanuel_r90) reported

    Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together

  • MRD87694463
    MRD (@MRD87694463) reported

    @VanIsleInvestor Dont forget the security breach was known about for months before telus admitted to it. Did telus pay? are they allowing their customer data to get released? No outcome yet, but the timing is also perfectly aligned with Darren leaving. Just customer data, or something else?

  • temizzereloaded
    Crystals (@temizzereloaded) reported

    @Tobzy47 That's the issue bro. Even if jobs come, new accounts are getting banned after 24 hours of the 1st job. I'm currently exploring Mercor and Telus.