Telus outages and service status in Calgary, Alberta

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary.

City	Problem Type	Report Time
Calgary	Internet	12 hours ago
Calgary	Internet	1 day ago
Calgary	Internet	1 day ago
Calgary	Internet	3 days ago
Calgary	Phone	4 days ago
Calgary	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

• 
  Adam J. Humphreys (@Making8) reported 33 seconds ago from Calgary, Alberta

  @JayBeeGooner @TELUS Yep, 100 down difference max which is pathetic. @Bell says they won’t charge a premium until March 31st. If it’s not GBps it’s not really true 5G.

• 
  Daniel Blatch (@blatch_daniel) reported 2 minutes ago from Calgary, Alberta

  @TELUS I am a senior 77yr-old and handicapped, Iam a Telus Customer for many years, today I need your help. Daniel Blatch. 1540 Sherwood Blvd.N W. Apt. 4126

• 
  Vipul (@Vipul___) reported 13 minutes ago from Calgary, Alberta

  The only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp

• 
  cm (@Crackmacs) reported 13 minutes ago from Calgary, Alberta

  @daddyandmadi @adolwyn But still a viable solution, and there's others. The point is the government didn't even try. Instead of focusing the blame (without reason no less) on teachers, focus on the solutions and the government who refused to even explore them. Hotels, Telus convention center, empty

• 
  tracy (@tracyinkits) reported 16 minutes ago from Calgary, Alberta

  @Shuggs_YYC @cmcalgary Telus sucks. My work has Telus, nothing like dropped calls, crappy IT and their biz connect system is brutal.

• 
  ░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported 17 minutes ago from Calgary, Alberta

  @jeterfan28 @RogersHelps @TELUS Telus is offering 30gb for 10 bucks less than Rogers is offering me as a 14 year customer.

• 
  Nikita Kalonji (@NikitaKalonji) reported 18 minutes ago from Calgary, Alberta

  Of course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming 😩😩😩 #LiveStreaming #FavouriteSonbet #teluscable

• 
  Jeff Callaway (@JeffCallaway) reported 22 minutes ago from Calgary, Alberta

  @TELUS worst service ever. Spent an hour in Market Mall store waiting for someone to help me as I obviously looked at new phones. Mirrors my phone service experience. Also learned I'm being hosed on my phone plan while I waited. 🤬

• 
  Don (@dondawgbarrett) reported 26 minutes ago from Calgary, Alberta

  @TELUS 1:15 mins on hold. Incredibly horrible service.

• 
  Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported 27 minutes ago from Calgary, Alberta

  Today I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.

• 
  Adam J. Humphreys (@Making8) reported 30 minutes ago from Calgary, Alberta

  @Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.

• 
  Dr. G concerned Albertan (@dgidziu) reported 35 minutes ago from Calgary, Alberta

  @CarrieTait I also heard from a colleague that the mass vaccination center in the Telus Convention Center is slowing down next week.

• 
  REWORKS (@ReWorksYYC) reported 35 minutes ago from Calgary, Alberta

  @june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.

• 
  Roger Baker (@RogerJBaker) reported 42 minutes ago from Calgary, Alberta

  @fakeezzie I tried tethering but couldn’t get it to work. We have a box that allows for fail over service. I may need to get Telus in as a back up. I’m waiting for @SWCalgaryGuy to pull strings and get fibre to my house.

• 
  Dr. MichelleTypoQueen (@MichelletypoQ) reported 42 minutes ago from Calgary, Alberta

  @rdc7801 @JulieRohrYEG @YourAlberta Taking credit for their work.. much like he did with Telus Babylon.. he doesnt have anything to brag about so he takes others ideas and programs (see feds international airport protocols) as his own. Hes an idiot

• 
  ░▒▓█ 𝓭𝓜 █▓▒░ (@DustinMorris13) reported 44 minutes ago from Calgary, Alberta

  @jeterfan28 @RogersHelps Definitely hit up @TELUS for options. They might be able to do something to help get out of Rogers

• 
  Jwd7150 (@jwd7150) reported 47 minutes ago from Calgary, Alberta

  Maybe the Scotiabank saddledome can get better wifi like shaw cuz let's face it telus wifi there sucks badly to many dead zones plus cuts out way to much I have 2 keep using my use data when I'm there & that shouldn't happen especially when I have a new cell !!!

• 
  Tracey Forbes (@Tracey_YYC) reported 51 minutes ago from Calgary, Alberta

  @CDAinsworth @ShawInfo @TELUS Telus is way better than Shaw. It took 4 years for us to get Telus at our house. I will never go back if I don’t have to.

• 
  Greg Johansen 🇨🇦🏳️‍🌈🇵🇸🎾 (@johangreg) reported 51 minutes ago from Calgary, Alberta

  The last two solved my problem for me (of course my cable bill is going up $6 😡) and the pricing is comparative to Telus so I might still switch. I’ll get a free TV after all.

• 
  Spukx3369 (@spooky3369) reported 57 minutes ago from Calgary, Alberta

  Looks like #Telus customer service has gotten bad. Requested a call back, took more than 1hr for the call and was waiting 8mins with the background music. Got tired of waiting for the actual person to talk to me

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  306 Shane (@NoSacredBeliefs) reported 7 minutes ago

  As a Saskatchewan resident, I never expected to be contemplating switching to Rogers Wireless. But @Bell, your latest decision to cap the amount of data one can use on hotspot in a month is downright boneheaded and @TELUS is no better (having made the same decision).

• 
  Mother Clucker ⛰️ (@0zWording) reported 8 minutes ago

  @Mel02999853Mel @krisster8 @TELUS For me, it was the technicians dying in customers driveways on service calls that I had never heard about my entire career until the 💉 Customers calling where’s my technician, GPS shows them on site, dead in their truck in the driveway one in Ontario one in British Columbia.

• 
  Steph's Coping Strategies (@Strigah_steph) reported 10 minutes ago

  @Lidsville @Rogers This sounds like when I was being called by Telus for months about their security service. I kept asking to be taken off the list, they kept calling. Telecoms are evil

• 
  SierraAlphaJuliet (@joneseygirl2022) reported 10 minutes ago

  @FringedCanuck @Starlink Central Alberta here on Starlink. We have had no issues to speak of here. After years of Telus non-service and dial up speed level internet service, we are really happy with Starlink.

• 
  Alberta Working Forward (@ABLabourToday) reported 12 minutes ago

  TELUS Corporation slashed its quarterly dividend by 55% to 18.75 cents per share (down from 41.84 cents). This aggressive corporate reset by newly appointed Chief Executive Officer Victor Dodig follows a massive $1.8 billion net loss for the second quarter of 2026. In immediate response, TELUS shares plummeted 11% to finish Friday trading at $13.38 on the Toronto Stock Exchange, wiping out years of gains for retail income investors.

• 
  Katie Rago (@Bossmanrago) reported 13 minutes ago

  @TELUSsupport between July 28 and today Aug 5 l have spoke to at least 8-9 Telus agents to resolve a problem . I've had agents diarize to call me back as follow up ... nothing. Any other business working like this would be bankrupt. Telus is the worst provider choice !!!

• 
  BirdDogsnDriftBoats (@OldCitori) reported 23 minutes ago

  @redrock1867 @Rogers If there’s a major Canadian Corporation with worse customer service and communication than Rogers please drop a name. @TELUS has a great opportunity to raid Business market share in Calgary right now.

• 
  MRD (@MRD87694463) reported 25 minutes ago

  @MPelletierCIO Ive been screaming about how telus lost the plot and how its valuation compared to peers was insane for 2 years. Come on, even a simple p/e comparison to peers was too hard for so called "professionals". no excuses for anyone hold telus, it was/is bad, red flags everywhere

• 
  📈📉💸 (@Bicepmonkey) reported 26 minutes ago

  I follow dividend kings and champions very closely. Today, Telus $TU just cut its dividend by 55%. That move ends a 22-year streak of yearly increases at the second-largest telecom firm in Canada. Shares were down as much as 14% as soon as the news came out. The red flags sat out in the open for some time. The firm carried a weak dividend score of 6.8. Its payout ratio sat at a wild 278%. The yield hit 11%, and anything over 6% already looks risky. Debt forced the issue. Management needed cash, and the dividend was the fastest place to grab it. The company is listed in my International Dividend Champions report. The next update of that list will show the change.

• 
  kidgreen42 (@kidgreen42) reported 29 minutes ago

  @Ayan604 @TELUS @TELUSsupport You’re an idiot if you think that was actually telus