Telus outages and service status in Calgary, Alberta
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Telus generated 2 outage signals in the last 24 hours around Calgary, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 4, 10:37 PM EDT.
- Internet (48%)
- Wi-fi (30%)
- Phone (15%)
- E-mail (4%)
- TV (4%)
The latest reports from users having issues in Calgary come from postal codes T3J , T1Y , T3K , T3H , T3G , T2J , T3A and T2A .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Wi-fi | 8 hours ago |
|
Calgary
|
10 hours ago | |
|
Calgary
|
Internet | 1 day ago |
|
Calgary
|
Wi-fi | 2 days ago |
|
Calgary
|
Internet | 5 days ago |
|
Calgary
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
-
Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, AlbertaRenegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??
-
REWORKS (@ReWorksYYC) reported from Calgary, Alberta@june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still haven’t heard back from Telus customer service. Will try your suggestions today.
-
CW 4 a New Republic of Alberta4All. Nothing Less. (@alberta_cw) reported from Calgary, AlbertaRogers/Shaw along with Telus & Bell is just one step closer to a monopoly. The corporate elite love owning utility infrastructure where you have no one else to go. It’s just another form oligarchy. Any entity like this should be broken up or made into public infrastructure.
-
Bernice Hill (@DishntheKitchen) reported from Calgary, AlbertaNot a super day. Shaun is stuck at the plant, technical difficulties & blizzard. Telus is still drilling ******** out of my head, I mean installing cable & not even Tragically Hip drowns out high pitched drilling. Been alone for a week & tired of doing **** all on weekends.
-
Greg Johansen 🇨🇦🏳️🌈🇵🇸🎾 (@johangreg) reported from Calgary, AlbertaToday I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
-
robyn raymond (@bobbie403) reported from Calgary, AlbertaKeep piling on Thursday.. after spending 2h on the phone with 5! (Yes 5) separate agents last week.. I call in to @TELUS again.. to find out my problem WASN’T solved and the solution is much different than presented by the previous agents. #yourekidding #wheredoisendmyinvoice
-
Kevin Hoffman (@Hoffa_man) reported from Calgary, Alberta@wowmobile @koodo @TELUS Congratulations! Your combined lack of effort has officially provided the worst customer service experience of my entire life!
-
Gord Bailey (@gordbailey) reported from Calgary, Alberta@TELUSsupport ...re: “SimSwap” security issue— to help combat crooks, does Telus have a “voiceprint” option to deter data hackers?
-
Vipul (@Vipul___) reported from Calgary, AlbertaThe only reason I’m staying with Shaw cause they have monopoly in my area. How come @TELUS is letting them play like that. Hope @TELUS invests in some infrastructure. Shaw is beyond horrible in terms of service and promise @Shawhelp
-
Jeff Callaway (@JeffCallaway) reported from Calgary, Alberta@TELUS @TELUSsupport Bye #telus 27 yrs as a customer. You have overcharged me 2 much for 2 long on multiple accnts. Your customer service wait times are well over an hour. & when I eventually get through you never fix the problem. Meaning more hour+ long waits. Hello #bell
-
Seumas Bruce (@SeumasBruce) reported from Calgary, AlbertaTook my 3 teens down to Telus Convention Centre for 1st shots tonight. Kudos and virtual hugs to all the AHS workers (and volunteers?)! RN administering our shots was pulling a 12hr shift!
-
Megan Belenky (@m_belenky) reported from Calgary, Alberta@TELUS why don’t we have service?! Anyone else in #YYC experiencing the same thing??
-
Todd Sandrelli (@ToddSandrelli) reported from Calgary, Alberta@cmcalgary Damn good thing I’m with Telus then. ;)
-
REWORKS (@ReWorksYYC) reported from Calgary, Alberta@BazingatheoryCA @joeywants @TELUS Thank you. I hope they fix soon. 😐
-
dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta@menard_ray @TELUS On my phone it shows the speed of wlthe network I'm connected to.
-
Jaimé Turner 🇨🇦✊🏿🌈🌎 (@jaimeturner) reported from Calgary, Alberta@TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?
-
Adam J. Humphreys (@Making8) reported from Calgary, Alberta@Apple is announcing their new products today. I’m verifying if the @TELUS 5G networks hardware aside actually have the bandwidth in place here despite map saying 5G. @financialpost intimated in an article yesterday the bandwidth for it wasn’t being sold to the network yet.
-
Werd 'EmUp. 💉✖️✌️ (@WerdEmUp) reported from Calgary, AlbertaWas Telus just down for anyone? Had no service for like 20min there.
-
Jason P. (@JasonPYYC) reported from Calgary, Alberta@wmpdll @Melkorka12 They don’t care about retention really. New customer acquisition is more important for some reason. Long time telus. Have 6 boxes and at time was only one doing wireless. They had a deal and I was on month to month and they wouldn’t give it to me even if I did a contract.
-
REWORKS (@ReWorksYYC) reported from Calgary, AlbertaI’m not sure which is more painful, a wasp sting on the lip or trying to access @Telus customer support. Why did we let these guys become a monopoly? #yyc #smallbusiness #terribleservice
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Ritesh (@treadon) reported@ProvoGal01 @TELUS @TELUSsupport Would you pay an extra $10 a month on your bill for "Domestic Customer Support"? Genuinely curious, maybe this is something Telus can consider.
-
skylow (@Skylowone) reported@ProvoGal01 @TELUS @TELUSsupport Most of them have a hard time with the English language. After 45 minutes on the phone with one of them he told me that he will fix the "thing" . I asked him to explain what the " thing" was. He couldn't. Telus is not a serious company.
-
danielduke (@danield75442562) reported@AdrianaLaGrange Changing from non-specialists to specialists doesn’t mean we have more doctors. The heavy recruiting internationally and calling them doctors without the proper cerification is misleading. Along with your Telus health. Garbage as usual from this government.
-
Yojenkz (@JYojenkz) reported@FreedomMobile please don’t follow in Bell/Rogers/Telus footsteps. Keep AI out of my service.
-
Raven (@Sharisraven) reported@cbc @aptn Telus hack has destroyed my life work and @telus is negligent in response. Help please
-
Darryl (@dbo213) reported@JackieBee_16 Starlink here. No issues tonight with Sportsnet plus. It’s Telus. They are terrible.
-
heiba9866 (@heiba986627073) reported@askgrokretard @WestJet Imagine working for them how can I make this airline look good?, u guys complain often and if we don't figure out how to make u feel better WS will say "Telus is treating our customers bad" this is just one of all the issues WS has
-
NoneOfYourBusiness (@RightHereEh) reported@AmazingZoltan I used to think it was Telus customer non-service but since I inherited Rogers non-service through the Shaw takeover, I would have to agree with you. Gonna be a lot of crying in call centres in India today.
-
x-DD (@Dee_Skwared) reported@telusupport Once again the frustration with Telus continues…got a new digital box and couldn’t connect it because it wasn’t registered! Why wouldn’t Telus register the new box before it gets to me??? There goes 3 wasted hours I will never get back!
-
Nogoodboyo (@nogoodboyo_yvr) reportedWhy won’t @TELUS step up to buy the club? They have the money and would be celebrated as community heroes for decades to come. International profile. Customer base explosion. They can write off losses in the down years. #VWFC #SaveTheCaps