Telus Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T2R , T3K , T3J , T3M , T1Y , T3B , T2K and T2T .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (48%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Internet | 2 days ago |
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Calgary
|
Internet | 2 days ago |
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Calgary
|
Internet | 5 days ago |
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Calgary
|
Internet | 6 days ago |
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Calgary
|
Internet | 6 days ago |
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Calgary
|
Wi-fi | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Frank,the Bluesman (@Frank76453011) reported from Calgary, Alberta@tombielecki @AB_EmergAlert Thank God,I'm not a Telus customer....and I haven't been for approximately 15 years or so.....
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Greg Johansen ๐จ๐ฆ๐ณ๏ธโ๐๐ต๐ธ๐พ (@johangreg) reported from Calgary, AlbertaToday I spent three hours dealing with four different @Shawhelp agents to figure out why six channels were missing from my TV lineup. The first two were extremely rude and unhelpful and forced me on Google to look at prices for @TELUS.
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Lovejivan Sidhu (@lovejivansidhu) reported from Calgary, AlbertaToday was the third time @TELUS tried to install fiver internet at my house, and we were running into the same issue that they kept saying was fixed. The company that connected our house to the rest of the system didn't actually connect us. Its ONLY been 4 months... #yyc
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Werd 'EmUp. ๐๐๐โ๏ธโ๏ธ (@WerdEmUp) reported from Calgary, Alberta@cDenno I was on the bus in Inglewood, as soon as I crossed the river it dropped. I was like damn Telus you got no coverage in the hood?! Then it came and went a few times, no bars, 3g no bars etc.. then 4g and I could tweet again.
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Jeff Callaway (@JeffCallaway) reported from Calgary, AlbertaPSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS
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โโโโ ๐ญ๐ โโโโ ๐ฎ๐ฑ (@DustinMorris13) reported from Calgary, Alberta@Sconaboy1 Too bad our ugly Telus sky building couldn't have looked like this.
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Dee (@deidras66) reported from Calgary, Alberta@dinnerwithjulie @TELUS Customer service, the new oxymoron ๐ก
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Gus Thorson โพ๏ธ๐๐ฅ ๐ (@BreakawaySR) reported from Calgary, Alberta@debbieelicksen @DirtRoadQueen__ @PrimeVideoCA Watched it live on Paramount Network. Shaw/Telus On Demand?
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ฤโฅ (@DustinMorris13) reported from Calgary, Alberta@MrD_AB I think the hospital uses Telus. They just finished upgrading recently. It's so bad!
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Jon Martin (@JonMartinCalgar) reported from Calgary, Alberta@SingularZeez Telus: The future is outsourced. Their old slogan was The future is friendly. I modified it years ago. It was the first place I was laid off from. They say you never forget your first.
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Nikita Kalonji (@NikitaKalonji) reported from Calgary, AlbertaOf course @TELUSsupport @TELUS now has a @BET channel connectivity issue and my movie has stopped streaming ๐ฉ๐ฉ๐ฉ #LiveStreaming #FavouriteSonbet #teluscable
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Jelli (@jelliclecatsttv) reported from Calgary, AlbertaSo My Internets Going To Be Shut Down Soonโฆ When I Signed Up At @TELUS I triple Checked That It Would Come Out Of The Same Account As My Phone Bill He Said Yes Well Guess Who Has A Surprise $300+ Bill. ๐ค๐คฌ #TelusProblems
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Werd 'EmUp. ๐โ๏ธโ๏ธ (@WerdEmUp) reported from Calgary, AlbertaWas Telus just down for anyone? Had no service for like 20min there.
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dustin spicy noods morris (@DustinMorris13) reported from Calgary, AlbertaBooked my internet (thanks @SWCalgaryGuy) and had the best customer service with @TELUS as usual.
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dustin spicy noods morris (@DustinMorris13) reported from Calgary, Alberta@Cass403 @SWCalgaryGuy @TELUS Agreed!! I even still have the box because they didn't ship a return address label and they said no problem we'll use it.
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Rich Hesketh (@RichHesketh) reported from Calgary, AlbertaIs it acceptable @TELUS @TELUSsupport for us to be waiting over 72 hours for our internet to be reconnected? Seems to me that itโs not. Weโve spoken to no less the a dozen agents who claim 2-24 hours to flip that switch. Has anyone else had such bad service?
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Greg Johansen ๐จ๐ฆ๐ณ๏ธโ๐๐ต๐ธ๐พ (@johangreg) reported from Calgary, AlbertaThe last two solved my problem for me (of course my cable bill is going up $6 ๐ก) and the pricing is comparative to Telus so I might still switch. Iโll get a free TV after all.
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Evan Crawshaw (@EvanReadsNHL) reported from Calgary, AlbertaAs a CSEC Usher it's sad that we lose CEO Ken King and fellow Telus Club Concierge Desk Mr. Strickland to cancer just before the pandemic. Now our longtime #Flames Captain and community leader Mark Giordano is extracted from our team. It sucks. It really does.
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ฤโฅ (@DustinMorris13) reported from Calgary, Alberta@aggieloveseggs @MrD_AB It's telus at work, and it's never been great.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Paul (@Paul05053660) reported@Jennife60434825 @edmontonjournal @TELUS Sounds like poor planning on your part. You need the government to do everything for you?
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Steve Beers (@wilbersauce) reported@RickKackis Are you on Telus or Shaw? Iโm in Nw Calgary on Shaw with blue curve 300 and never had a problem. I just use the router with the modem.
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Craig McMaster ๐จ๐ฆ (@thecmac63) reported@TELUS why do you suck sooooo hard??? All I want to do is find out if there is a service outage!
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exit266 (@exit266) reported@dinnerwithjulie @TELUS Since we moved to the farm our service has been crap, finally got a Telus Tech on the line and he told me they have literally 0% available bandwidth in my area on most days. Why am I even paying for this? And there are no plans to fix it for at least teo years. ๐คฌ
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Shelly Houben (@Awcmon1) reported@KTBarnes3 I do this all the time working the drive-in at Telus Spark. When I am in a hurray I just say the first word that comes to meโฆ I ended up writing it down but donโt have time to readโฆ. Lol
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Hasnain (@Hashu74) reported@malmartin @ShawInfo I actually had a bad experience with one of their online chat support agents. Very rude and unprofessional. And look at the coincidence ! @TELUS offered me a lovely two year deal today. Shaw will not survive with their unprofessional and arrogant "agents".
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Andy ๐ถ๐น๐ต๐ค๐ถ (@Bandlord1) reportedWho you got for reliable internet service provider in the Strathcona County area? (Besides Telus & Shaw)
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๐จ๐ฆLD Mac Fully Vaxxed ๐ฆBen Solo Lives๐ฆ (@LauraU2girl) reported@dinnerwithjulie @TELUS Want to talk internet and tv, too? 7 straight days without Telus internet, tv and landline. Cell is Bell but I was down to 30 min talk time as emergency back-up for those 7 days. I think I spoke and "chatted"with 16 CS people over the 7 days. Save us @Mintmobile
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Christine C. Ph.D. Navigating 2 primary cancers. (@Limbictweets) reported@dinnerwithjulie @TELUS It's insanity. Zero customer service at times. Yet the companies know how reliant everyone is in their cell, so they seem to take advantage, sometimes. I have a lot of patience but to have to leave, go and call customer service, and go back, would really annoy me.
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LizMiller (@VILifeCoach) reportedWow @TELUS @TELUSsupport tech supposed to come today for install. Person takes time of work and an expense cab to be there and 2 hours after the appointment time it is canceled by text? Fix your service model!