Telus Outage Report in Calgary, Alberta
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The latest reports from users having issues in Calgary come from postal codes T1Y, T2R, T3M, T3G, T3B, T2N, T3H and T2X.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Internet | |
| Calgary |
Wi-fi | |
| Calgary |
Internet | |
| Calgary |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Srv
(@sauravarora) reported
from
Calgary, Alberta
@TELUSsupport Quick Question: How can I sign up for Telus email address. I'm a existing Telus customer.
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cm
(@Crackmacs) reported
from
Calgary, Alberta
The #TELUS network seems to be having issues in Calgary, for data.
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
Oh it can back for 2 secs it appears it is down everywhere in Alberta! But no mention of this outtage on @TELUS website or call centre!
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Tamara Gimon
(@tgims16) reported
from
Calgary, Alberta
@TELUS @TELUSsupport I am very disappointed that after 6 weeks of trying to get home internet and multiple false promises that still there are no answers and no one can help. Cancelled... I guess now onto another provider.
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յσηαϯհαη
(@Jonleescholes) reported
from
Calgary, Alberta
I have to give a huge thanks to @TELUS My wife (and her kids) are now working from home. We have never reached our data limit never mind going over. A quick chat with a representative and now we have unlimited data for 2 years at no extra cost! #yyc #Telus
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James
(@EbyJames) reported
from
Calgary, Alberta
My @TELUS phone beside an @FreedomMobile by @Shawhelp and the #Freedom phone is constantly losing service
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Brian
(@SWCalgaryGuy) reported
from
Calgary, Alberta
@CstSmith @VMediaTV @Shawhelp No issues in YYC West Springs #telus
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Derek Otto Matzeg
(@OttoMatzeg) reported
from
Calgary, Alberta
Both Red Deer and Airdrie Telus mobility is down #Alberta
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Hugh
(@HmGinYYC) reported
from
Calgary, Alberta
@JessicaDaleWalk @CountFloyd2020 No to this. My healthcare records shall NOT be accessed by ANYONE without my signature or actual consent. That includes Telus, Babylon, the #UCPcorruption that spawned this horrible idea and any "third party". #ableg #abpoli #abhealth #ABdocs4patients
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@asadyyc @TELUS It’s just terrible
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Sleepless in YYC🇨🇦🇬🇧🇸🇦🇺🇸
(@kvlovely19) reported
from
Calgary, Alberta
So customers of Telus Mobility, widespread outage of contacting 911
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Mike Lindsay
(@mlindsay65) reported
from
Calgary, Alberta
@TELUS your OpticTV app is terrible. I just rest my password using the link from the app and it still won’t log me in. Very un-user friendly.
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Ken Crook
(@kencrook) reported
from
Calgary, Alberta
I’ve had this number call at least once a week for past 6 weeks or so. Never answer as I assumed it was @TELUS pushing their new fibre install to compete against #ShawCable
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Millie Hartviksen
(@millieah) reported
from
Calgary, Alberta
@TELUS is horrible. Our internet is down as is our Satellite TV. I keep calling and no one fixes them!!!!
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Mel Morrison
(@bee101_01) reported
from
Calgary, Alberta
@telus #allconnected Sec 226, Row 4, Seat 8 “Dude I’m sorry I called you stupid, that’s ok! I’m sorry I farted in your helmet! BURNNN!!!! Hahaha”
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David Murray
(@david06243894) reported
from
Calgary, Alberta
You dam well know there is support, especially from Telus! Stop grand standing!
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Trent Johnsen
(@trentjohnsen) reported
from
Calgary, Alberta
@DruhFarrell yes, all Canadians paying exorbitantly high monthly charges for mobile phone services, Internet access & TV to oligopoly provider @TELUS are so proud to have done our part in getting this monument to price-fixing & abusive customer service built. #yyc @CRTCHearings
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ريان ✨🇸🇩
(@Ray_ann94) reported
from
Calgary, Alberta
Home wifi is soooooo slow today+. TELUS fix this! there’s 6 ppl home at all times now! 🥺😭
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Colin
(@UKgeordieColin) reported
from
Calgary, Alberta
@TELUSsupport @TELUS seriously your customer support/service leaves a lot to be desired. 😐 #herewegoagain
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N.
(@SoulfulHarmony) reported
from
Calgary, Alberta
We are back in action with no communication from @TELUS about their blackout; clearly there is a need for a change management personnel or team!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Shelley Dubé
(@mmeorange1) reported
@TELUSsupport It happens on both mine and my husband’s phones. We haven’t reset anything since a Telus employee came to our house since our boosters weren’t working properly. He fixed the problem and all was fine for months and then we started getting dead spots when speaking on our phones.
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Josh Lowe
(@lowejosh) reported
@TELUSsupport Google Home has suddenly stopped being able to communicate with my Telus/ADT security system late last week. Did you disable support for Google Home? It's worked fine for years before Telus bought ADT Canada, and even worked afterwards right up until last Friday.
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LotL
(@LotL20) reported
Calling Telus about the only service we have with them, already been on hold for over an hour just waiting to speak to a human being. Outstanding. Hey @TELUS hire more people or get a bigger selection of hold music. Actually... forget the hold music, just hire more people.😒
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Ryan Castley
(@rcastley) reported
@TELUSsupport Hey Telus, I really appreciate being on hold for 35 minutes before my call is dropped without talking to anyone. You're overcharging me for a service I'm not even using and I can't reach anyone to change that. This is NOT customer support.
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Douglas Robertson
(@douglasr) reported
A story about TELUS... It's summer 2019 and my TELUS Internet isn't working. I try the usual troubleshooting, then similar steps with support over the phone with no success and they send a tech the next day. The tech says the modem needs replacement, does so and all is well.
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LotL
(@LotL20) reported
Hey @TELUS I just spent 2hr 5min on hold. Person who picked up said they couldn't help me because I selected business instead of home. Pretty sure I didn't mix up the words "home" & "business" when talking to your computer. Now I'm on hold again. I'll be cancelling.
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Rugged Broad
(@ruggedbroad) reported
So far, Telus Mobility totally sucks and we don't even have our phones yet. Tell me again why being a Luddite is bad?
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Stanley Q Woodvine
(@sqwabb) reported
@DTESworksafe @VancouverPD That may be a fair point. I know a mild social housing complex on 2nd into which Telus *may* not be willing to send its service people - but I can't confirm that.
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Bigwifi.ca
(@BigwifiCa) reported
Tofield **** Ongoing Telus outages in BC and Alberta are impacting service. There is no estimate for time to repair. We have already ordered a second Bell Fibre connection to help reduce reliance on Telus with install expected around Xmas.
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Chevy the Golden
(@chevy_GRR) reported
@TELUS @TELUSsupport over 1hr wait for CSR!!! You have the nerve to charge me an 1.5% to pay my bill. Loyal customer for over 25 years and you screw me some more. This is the last contract. Your 1.5% is gonna cost you 100% of my business!