Telus outages and service status in Calgary, Alberta
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Full Outage Map
- Telus generated 1 outage signal in the last 24 hours around Calgary, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Sep 8, 7:09 PM EDT.
- Internet (63%)
- Wi-fi (21%)
- E-mail (5%)
- Total Blackout (5%)
- Phone (5%)
The latest reports from users having issues in Calgary come from postal codes T3J , T3M , T2R , T3H , T2A , T2N , T2Y and T1Y .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Calgary, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Calgary, Alberta
The most recent Telus outage reports came from the following cities: Calgary.
| City | Problem Type | Report Time |
|---|---|---|
 Calgary
|
Wi-fi | 11 hours ago |
|
Calgary
|
Total Blackout | 1 day ago |
|
Calgary
|
Internet | 1 day ago |
|
Calgary
|
Internet | 3 days ago |
|
Calgary
|
Internet | 3 days ago |
|
Calgary
|
7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Calgary, Alberta
Latest outage, problems and issue reports in Calgary and nearby locations:
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Bernice Hill (@DishntheKitchen) reported from Calgary, AlbertaOh man. This is a GREAT DAY to have Telus doing the drilling for the pure fibre network. Ugh my head. ๐ It's like 20 leaf blowers combined and close enough music can't drown it out.
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Jwd7150 (@jwd7150) reported from Calgary, AlbertaHey telus where ******** is my refund from t Sending back yr equipment ?!!!? If I have to go down to 1 of yr store I won't be quiet about it !!!
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JB (@moustachiojb) reported from Calgary, Alberta@TELUSsupport I normally deal with loyalty dept. been with Telus for a solid 20 years. Looking to end my optik TV service, but retain PureFibreX 2.5 GB internet service. not sure who to contact. Please let me know. Also have mobility. only thing to terminate is optik
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Jaimรฉ Turner ๐จ๐ฆโ๐ฟ๐๐ (@jaimeturner) reported from Calgary, Alberta@TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?
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Kyle (@cowtownkyle) reported from Calgary, Alberta@Mandoline79 @TELUS @koodo They've obviously never bought a vehicle from you.
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Decker (@DeckerT19) reported from Calgary, AlbertaIf you have #cable - and you have not taken this journey yourself,I couldnโt recommend it more to help justify your monthly bill. Glad to be a #telus cable customer.
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Colin (@UKgeordieColin) reported from Calgary, Alberta@TELUSsupport we recently swapped from Shaw to Telus and it is the worst wifi experience we have ever had. It is meant to be the fibre optic super fast and it is terrible. How do we get someone to look at this? Our satisfaction is nil.
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Jwd7150 (@jwd7150) reported from Calgary, AlbertaMaybe the Scotiabank saddledome can get better wifi like shaw cuz let's face it telus wifi there sucks badly to many dead zones plus cuts out way to much I have 2 keep using my use data when I'm there & that shouldn't happen especially when I have a new cell !!!
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antiOlympicsguy ๐ฎ๐จ๐ฆ๐บ๐ฆ (@JamesTCanadian) reported from Calgary, Alberta@Karone81 @CalgaryDrew Telus & koodoo are down. @downdetectorca
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Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, AlbertaHey @TELUS @Bell ... how bout you pull out your agreement with Huawei.. the one you lobbied the Harper government for and got. Take some accountability for this damn mess!
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REWORKS (@ReWorksYYC) reported from Calgary, Alberta@june_bug_june @TELUS Good advise! The wasp sting swelling has gone down but I still havenโt heard back from Telus customer service. Will try your suggestions today.
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Kevin Barrowcliff (@๐ก) (@KBarrowcliff) reported from Calgary, Alberta@CraveHelp ok TELUS or CRAVE or BELL, I continue to get this damn problem every few days on multiple TVs where I have to log out and log back in just to have access to programming. The issue is when I have to log out because it tells me I have to subscribe to HBO etc..๐ก๐ก๐ก
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Jelli (@jelliclecatsttv) reported from Calgary, AlbertaSo My Internets Going To Be Shut Down Soonโฆ When I Signed Up At @TELUS I triple Checked That It Would Come Out Of The Same Account As My Phone Bill He Said Yes Well Guess Who Has A Surprise $300+ Bill. ๐ค๐คฌ #TelusProblems
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Ken Kingโก๏ธ (@justkenking) reported from Calgary, Alberta@TELUS I'm looking to leave my mobile provider after being with them since 2006. Not going to name any names, but about once a year they just fail me and the entire country completely. What can you offer me?
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Jeff Callaway (@JeffCallaway) reported from Calgary, AlbertaPSA: @TELUSsupport sucks. Over 1 hour wait times on phone. Website unhelpful. Website is a circular motion of unhelpful articles. Just brutal. @TELUS
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Seumas Bruce (@SeumasBruce) reported from Calgary, AlbertaTook my 3 teens down to Telus Convention Centre for 1st shots tonight. Kudos and virtual hugs to all the AHS workers (and volunteers?)! RN administering our shots was pulling a 12hr shift!
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Mike Lindsay (@mlindsay65) reported from Calgary, AlbertaThe @telus Optic TV app is horrible! Canโt stream on their โ5Gโ for more than 30 seconds without it freezing. Brutal.
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Harold Cundal III (@HaroldCundal) reported from Calgary, AlbertaYou know what's super cool? When @TELUS doesn't process your equipment return properly and you end up with a stain on your credit history years later for their blunder. And good luck getting any help from @TELUSsupport. Garbage.
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Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta@ultrahighoctane @TELUS Walking out to call customer service I passed the Shaw store soโฆ
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โโโโ ๐ญ๐ โโโโ (@DustinMorris13) reported from Calgary, Alberta@jeterfan28 @RogersHelps Definitely hit up @TELUS for options. They might be able to do something to help get out of Rogers
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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North American Union (@NorthAmericanU2) reported@koodo I don't have a passcode for DMs because I refuse to give my phone # to X. And since my Koodo phone is DEAD anyway thanks to Koodo, I'd have to give X my other phone service provider, which I won't do, either. I will have to stand in line at the Telus store to GET MY MONEY BACK.
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DividendBoomer (@BoomerDivvies) reported@cyberlander_ @TELUS No, I use shaw at home for internet. This is for our business lines and internet where the problems are occurring. They fcked up our transition from copper to fibre optic, which they asked for, and now I'm dealing with their incompetence.
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DividendBoomer (@BoomerDivvies) reported@optguru @TELUS I don't even care about the stock, which is ****, I care about the terrible user experience from this oligopoly member.
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Jikker G (@Jikfranco) reported@TELUS is a piece of **** company. It will go bankrupt pretty damn soon. Your fiber is ****. Stop scamming people you *****. $T.TO
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Del (@FullScopeWelds) reported@BoomerDivvies @TELUS They're a nightmare. Say this as a previously frustrated client and shareholder. Hours to get through only for them to spew lies claiming it's smart devices slowing down my Internet and making the TV freeze. 4th repairman told to go to Rogers.
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Brian ๐จ๐ฆ ๐บ๐ธ (@meinherz7777) reported@Frid45 Yea buy some Canadian Tire? Or if you're able buy Bombardier Challenger Jet. Support Cameco by getting your very own ton of Uranium. Better yet sign up for a 2 year cell plan with Telus, wont work in Europe but who cares if it means helping 'elbows up' idiots with their ridiculous virtuous posts
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Felonia VonPantsuit (@vonpantsuit) reported@VanRothnRoll @BrettBitches Life's gonna get tough when I ditch my email and my bank/facebook/x/telus can no longer 'send a code to my email' to complete my login, or send me my bill. I have fking passwords for a REASON!
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Stephen (@prairieoceanboy) reported@bruce_mcgonigal @bcndp YUP I have had same & did reach out to find out "who" has authority to use system & the emergency coordinator after some pushing sort of admitted besides keystone copsxHe suggested RICHMOND ndp mla So I called Crickets I will call Telus to see "who" they would allow
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North American Union (@NorthAmericanU2) reported@koodo Last time I was in the Telus store, 1 hour 20 minutes to wait, and the girl preferred to serve 6 guys who just walked in and was flirting with them. Poor system @ Koodo, poor service. Not the first time, but likely the last.
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Jay (@zerofilterworld) reported@TELUSsupport I live in Ajax, Ontario and work from home. My Telus home internet has been down since early morning today. I have restarted modem multiple times. When i try to call support it's 1 hour wait time. Its ridiculous.