Telus

Telus Outage Report in Calgary, Alberta

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Calgary come from postal codes T3K, T1Y, T2R, T2E, T3B, T3M, T3J and T3E.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Calgary, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Calgary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Calgary, Alberta 12/12/2025 06:25

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Calgary, Alberta

The most recent Telus outage reports came from the following cities: Calgary and Chestermere.

Loading map, please wait...
City Problem Type Report Time
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Wi-fi
CanadaCalgary Phone
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Calgary, Alberta

Latest outage, problems and issue reports in Calgary and nearby locations:

  • Dave_Khan David Khan (@Dave_Khan) reported from Calgary, Alberta

    Apparently the #Telus #babylon app records your patient consultations with the doctor on the other end There are questions about in which country that data is stored, what privacy & data laws apply & whether the over-broad terms of service takes away your ownership of that data.

  • kencrook Ken Crook (@kencrook) reported from Calgary, Alberta

    I’ve had this number call at least once a week for past 6 weeks or so. Never answer as I assumed it was @TELUS pushing their new fibre install to compete against #ShawCable

  • tgims16 Tamara Gimon (@tgims16) reported from Calgary, Alberta

    @TELUS @TELUSsupport I am very disappointed that after 6 weeks of trying to get home internet and multiple false promises that still there are no answers and no one can help. Cancelled... I guess now onto another provider.

  • kvlovely19 Sleepless in YYC🇨🇦🇬🇧🇸🇦🇺🇸 (@kvlovely19) reported from Calgary, Alberta

    So customers of Telus Mobility, widespread outage of contacting 911

  • HmGinYYC Hugh (@HmGinYYC) reported from Calgary, Alberta

    @JessicaDaleWalk @CountFloyd2020 No to this. My healthcare records shall NOT be accessed by ANYONE without my signature or actual consent. That includes Telus, Babylon, the #UCPcorruption that spawned this horrible idea and any "third party". #ableg #abpoli #abhealth #ABdocs4patients

  • SoulfulHarmony N. (@SoulfulHarmony) reported from Calgary, Alberta

    Oh it can back for 2 secs it appears it is down everywhere in Alberta! But no mention of this outtage on @TELUS website or call centre!

  • joshee Joshua. (@joshee) reported from Calgary, Alberta

    @koodo when will you support smartwatches? @TELUS supports them... 🙏⌚ @SamsungCanada Active 2

  • hangarcat Sebastian A. Salazar (@hangarcat) reported from Calgary, Alberta

    Hey @telus, maybe stop sending me emails about this piece of crap app, it’s not secure and it’s a slap in the face to our public healthcare. Everyone involved with it ought to be ashamed of this Mickey Mouse initiative #YYC #Calgary #alberta #abhealth #AHS #AbLeg #abpoli

  • ReWorksYYC REWORKS (@ReWorksYYC) reported from Calgary, Alberta

    @asadyyc @TELUS It’s just terrible

  • DustinMorris13 ░D░M░ (@DustinMorris13) reported from Calgary, Alberta

    Dear @Rogers, please fix the texting issue to Telus phones. Thank you.

  • david06243894 David Murray (@david06243894) reported from Calgary, Alberta

    You dam well know there is support, especially from Telus! Stop grand standing!

  • jaonesix Jonathan Anderson (@jaonesix) reported from Calgary, Alberta

    Anyone have @WWENetwork on @TELUS? I contacted @TELUSsupport nearly two weeks ago trying to figure out why WWE network’s streaming service doesn’t recognize my cable subscription. Telus had no explanation and said they would contact me with a solution (this has happened before)

  • SoulfulHarmony N. (@SoulfulHarmony) reported from Calgary, Alberta

    We are back in action with no communication from @TELUS about their blackout; clearly there is a need for a change management personnel or team!

  • coachkenking Ken King (@coachkenking) reported from Calgary, Alberta

    Want to start on the idea of switching from #Telus to #Shaw after some bad service, high costs and poor quality Internet/TV in spite of having a pretty pricey package. Pros and cons are appreciated!

  • UKgeordieColin Colin (@UKgeordieColin) reported from Calgary, Alberta

    @TELUSsupport @TELUS seriously your customer support/service leaves a lot to be desired. 😐 #herewegoagain

  • mlindsay65 Mike Lindsay (@mlindsay65) reported from Calgary, Alberta

    @TELUS your OpticTV app is terrible. I just rest my password using the link from the app and it still won’t log me in. Very un-user friendly.

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    The #TELUS network seems to be having issues in Calgary, for data.

  • oopsatallie dumb cowboy 🤠 (@oopsatallie) reported from Calgary, Alberta

    just tryna watch these people **** up their lives but @TELUS is too busy tryna **** up mine 😔😔😔 #90dayfiance

  • CaitThompson2 Cait Thompson (@CaitThompson2) reported from Calgary, Alberta

    @TELUSsupport we don’t have any service in Bridgeland, #yyc. Our community chat group has confirmed it’s a community wide problem. #helpus @TELUS

  • Jonleescholes յσηαϯհαη (@Jonleescholes) reported from Calgary, Alberta

    I have to give a huge thanks to @TELUS My wife (and her kids) are now working from home. We have never reached our data limit never mind going over. A quick chat with a representative and now we have unlimited data for 2 years at no extra cost! #yyc #Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HarrySPaul Harry Paul (@HarrySPaul) reported

    @TELUSsupport any updates on internet outage situation in Delta BC. I have no internet since yesterday afternoon. I don’t have any updates yet. @TELUS my work day starts and I am without internet

  • WildergardenBC Wildergarden (@WildergardenBC) reported

    @reporteremma @TELUS @CapitalDailyVic Yup - it’s such a problem -we had to call telus

  • DucoteFrank Frank Ducote (@DucoteFrank) reported

    @jwsthomson That’s one of the reasons I changed from #telus to #rogers for cell phone service. Very frustrating and costly if you live on a Gulf Island.

  • amandaburkebiz Amanda Burke (@amandaburkebiz) reported

    @TELUSsupport my senior mom is having issues with her migrated email. We are trying to help her remotely. Who do we call if we need Telus help. She is the customer, not us.

  • KevinSMcArthur Kevin McArthur (@KevinSMcArthur) reported

    @jwsthomson Used to roam onto the US towers all the time... never got a bill... and you get a bunch of texts telling you it happened. Telus has the option to turn the whole thing off though and if you live where this happens, you should turn it off at the carrier.

  • mianguyxn mia (@mianguyxn) reported

    @simpychinoo im with telus and i disconnect so ******* much lol so bad tryna play ranked on games and im on 100 ping constantly

  • thexantar X / Brandon (@thexantar) reported

    @TELUS How about no investment? You take Canadians over the coals for money you don’t deserve more. Offer all Canadians good service then ask for something.

  • mbmykes Mark (@mbmykes) reported

    @calgarycoder @Sportsnet My Telus tv is fine.....big help I know. Do you speakers or a sound bar?

  • EntitledCanada Supporting local businesses and community (@EntitledCanada) reported

    @reporteremma @TELUS @CapitalDailyVic All Telus service is complete crap. Called because my HIGH SPEED WiFi is at 47.5. After 3 service people it's now at 9.5 SERIOUSLY??? Done

  • carly_bird_9 Carly (@carly_bird_9) reported

    broke my phone so i can only communicate by tweeting now... can someone help me gay-code my outfit enough that Jordan From Telus will stop hitting on me when i see him in person? thx... maybe my giant blackhead will turn him off 😔🤞