Telus Outage Report in Athens, United Counties of Leeds and Grenville, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Athens, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Athens, Ontario
Latest outage, problems and issue reports in Athens and nearby locations:
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Stephen Lee
(@StephenRLee) reported
from
Athens, Ontario
So we are now down to not being able to call on weekends or peak times because of over saturation and terrible signal. Neighbour is a nurse and the hospital can’t reach her half the time. Any news on helping out your rural customers? @TELUS @TELUSsupport
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Stephen Lee
(@StephenRLee) reported
from
Athens, Ontario
@RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.
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Stephen Lee
(@StephenRLee) reported
from
Athens, Ontario
We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Just-Dividends
(@JustDividends) reported
@DividendsFrom Added to my Telus (TSE:TU) position yesterday but I agree Good thing allocation targets help with the decision on those days
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The Pirate
(@StevestonPirate) reported
@juliamarblefaun I’m starting to hate this Telus. Every package has crap in it I don’t want. And basic TV I’m force fed . 2 Chinese language stations, 3 or 4 religious ones, shopping ones? The whole Telus thing sucks. Easy to buy more channels but deleting is a maze to cancel.
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Buddha Sax
(@BuddhaSax) reported
@TELUSBusiness HELP! I made an order for 2 Ggl Pxl 5's w/ "Ben" Nov. 24th. No Phones arrive so I call 2day 2 find out that the order was never put through. I have the entire convo recorded so I call Telus Business and now they're out of stock . WTH Telus! Terrible.
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Neil
(@neil_ndbress) reported
@TD_Canada Telus is still using Huawei equipment. Telus practices Cancel Culture. They threw the Edmonton Eskimos under the bus..
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Kaylah Emily
(@kpn_7268) reported
@TELUS *611: Hold on while we transfer your call to an agent... Your current wait time is 1hr. To request a callback, press 1. Me: *1* Telus: Sorry, we are having trouble processing your callback request, please hold while we transfer you to the nearest agent. 😑
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BCNewsAddict
(@bc_news_addict) reported
@valriw @TELUS @TELUSsupport Yes, he came to our door. I'm not trying to be a Karen. Not one bit. It's a pandemic and Telus is the root of the problem. Ugh. Sorry for venting. I certainly appreciate your information, big time. I'm just dumbfounded why Telus would be so damn stupid.
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Buddha Sax
(@BuddhaSax) reported
@TELUSBusiness I have a recording of promises made by one of your Telus Small Business reps and those promises were not followed through. Please msg in the DM's. I just a had a 2hr call with another rep that didn't really fix the problem at all. #keepmybusiness
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Award Construction Ltd.
(@Awardcon) reported
@KempfFred @TELUS I ordered a phone, they said I would have it in 5-7 days. Then they changed it to 2-3 weeks. Then 5-6 weeks. So I’m still waiting. Customer service is rude. They offer zero assistance. Wait times are horrible.
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Kwarakwante's Legacy
(@Pamela1975) reported
@TELUSsupport are you still doing the connecting families? My mom is raising my neice on a school bus salary with no help from parents or the government in any way. She's in the middle of nowhere & has telus sevices but the costs are starting to drown her. She lost her husband 1/
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Andrew
(@InspectorAtomic) reported
@TELUSsupport The TV issue maybe tied to the pik app, programs freeze constantly or speed up. We've had a technician in a couple times and they've provided a wifi booster, but it doesn't show up on "My Telus app" to tie them in. I have them plugged straight into cat6 wall recepticles