Telus

Telus Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Athens, United Counties of Leeds and Grenville, Ontario 12/03/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    So we are now down to not being able to call on weekends or peak times because of over saturation and terrible signal. Neighbour is a nurse and the hospital can’t reach her half the time. Any news on helping out your rural customers? @TELUS @TELUSsupport

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @TELUSsupport Your telling me @TELUSsupport doesn’t have access to Telus support? Really? All I want to know is when Athens Ontario is going to get the tower upgrade we have been promised for over 2 years.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Botterilldave Dave Botterill (@Botterilldave) reported

    @GlobalCalgary @TELUS @TELUSsupport your cel service has been poor in Douglasdale for the last 2 months… I called about it a few weeks ago and you said you would look into… and you never called me back

  • JerRemy_RedRoad Jer Remy (@JerRemy_RedRoad) reported

    @TELUS any information regarding the phone and internet outage in the Hazelton area would be appreciated!

  • VP_Cletus Cletus (@VP_Cletus) reported

    @TELUSsupport My data is slow but eventually it loads, I can google things. But everytime I tap the Telus website though, never loads. Can load twitter but not your 'status' webpage

  • markroseman Mark Roseman (@markroseman) reported

    Question for @cpsbc_ca: what about physicians working for Telehealth services e.g. TELUS Health, etc.? What does the assessment process look like for them? Because given the blatant and widespread accounts of poor care, it's either not happening or failing badly. 2/

  • agrewal101 Agrewal101 (@agrewal101) reported

    @TELUS has the stupid people working for them as customer representative on the phone. : You would think when you call and give them you account number for Internet they would tell you they are not internet department but @TELUS mobility department but it took 17 min for her know

  • NakulMe96773257 Nakul Mehta (@NakulMe96773257) reported

    @telus fraud done by their customer reps

  • GarryyBrown Gary Brown (@GarryyBrown) reported

    If the god damn blue jays don’t go out and get atleast 2 relievers that throw 100, I think it’ll finally push me over the edge, I think I’ll have to switch to Telus , and I don’t want to #mlb #bluejays #NextLevel

  • JMA_Inugami Inugami (@JMA_Inugami) reported

    @TELUS **** you! I pay you so much goddamn money a month, I have full bars where I am, and I can barely load an email! If you’re lying about service, quit it! If you’ve slowed me down for shiggles, quit it! Fix your ****!

  • RealBCThinkTank BC Think Tank 🤔: Face Filter Faction (@RealBCThinkTank) reported

    Is Telus withholding MSP services from anyone who isn't a paying customer? Are they reserving physicians for the "elite" who can afford to pay for what is essentially extended medical -- during a physician shortage crisis? THESE are the questions that need to be asked.

  • rhmcgarry Robert McGarry (@rhmcgarry) reported

    The only thing that makes this somewhat bearable is if/when you do get through to the 1-833 number the customer service reps are great. Thanks @TELUS for that.