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Telus

Telus Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

Why is my Telus service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Athens, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • StephenRLee
    Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

  • StephenRLee
    Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

  • StephenRLee
    Stephen Lee (@StephenRLee) reported from Athens, Ontario

    So we are now down to not being able to call on weekends or peak times because of over saturation and terrible signal. Neighbour is a nurse and the hospital can’t reach her half the time. Any news on helping out your rural customers? @TELUS @TELUSsupport

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Sam_Alexandra23
    Stephanie Alexandra (@Sam_Alexandra23) reported

    @ShawnKing @TELUS Looks like you got the wrong customer care person. Try again :) I know this new call or chat only, no more in person customer service unless you're buying a product in the stores, not buying their service kind of sucks - weird times.

  • DestructoDawn
    DestructoDawn (@DestructoDawn) reported

    SO ANNOYED, TELUS. A 1 hr wait for phone support does NOT help.

  • iammseptembre
    Manon M Dumaine (@iammseptembre) reported

    @TELUSsupport I’ve cancelled and now I’m receiving freaking phone bills what is going on I thought Telus was an honest company and was advised multiple time that I have 30 days to cancel contact me so I can give you my telephone number

  • sarahmatthes_
    sarah (@sarahmatthes_) reported

    ok that’s a lie @telus is still worse but seriouslyyyyy **** Rogers

  • RealFakeMacT
    RealFakeMacT (@RealFakeMacT) reported

    @koodo @telus your network coverage in Beaumont Alberta is horrendous. Sitting in front of fountain tire, I have 1 bar and that’s very generous. I can’t even get a speed test to work.

  • TELUSNews
    TELUS News (@TELUSNews) reported

    In Q3, @TELUS’ continued commitment to peerless customer service, bundling mobility and home services, and leading network quality has once again resulted in a churn rate below 1%.

  • BumbleWander
    Lost Covid (@BumbleWander) reported

    @DestructoDawn @TELUS Did the UCP take over Telus? Otherwise, the errors make it seem hacked.

  • chrisalecanada
    Chris Alemany 🍁🌹 🍉 🌲 (@chrisalecanada) reported

    @rodmickleburgh @TELUS late to the party as I often am. lol. I'm on the Telus side. Home internet service they win hands down particularly with fibre, but also reliable cell service in more regions. It's all too darned expensive, but they are simply taking full advantage of a broken system.

  • TigistSapphire
    Tigist (@TigistSapphire) reported

    Anyone else have a #Telus outage in old strathcona?

  • tygerpatches
    Mira 🇨🇦🇭🇷🇯🇲🇺🇸True North! 🗣 (@tygerpatches) reported

    @MarkPavelich @Shawhelp @TELUS OMG so True! The worst is “Are you still watching” WTH?