1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Telus
  6. ❯
  7. Athens, Ontario
Telus

Telus Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Athens, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • StephenRLee
    Stephen Lee (@StephenRLee) reported from Athens, Ontario

    So we are now down to not being able to call on weekends or peak times because of over saturation and terrible signal. Neighbour is a nurse and the hospital can’t reach her half the time. Any news on helping out your rural customers? @TELUS @TELUSsupport

  • StephenRLee
    Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

  • StephenRLee
    Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • John1MD
    John MD (@John1MD) reported

    @TELUS I hope it makes your network more robust. As a doctor, I commonly have to phone patients, nurse etc to relay confidential information and direct critical medical interventions. The rate of bad connections, dropped calls currently makes this verging on "unsafe"

  • listeningto2pac
    nICK zOTOFF 🇨🇦 (@listeningto2pac) reported

    @TELUSsupport @TELUS why is Nippon TV currently playing what is clearly India TV, Bollywood Dancing? It’s so bad how Nippon TV gets dumped all over constantly

  • MacMarkkus
    MacMarkkus (@MacMarkkus) reported

    @TELUS Links are broken? Everything returning and server error. Is the site down?

  • cherylbenson
    Cheryl Benson #SavingCheryl (@cherylbenson) reported

    @TELUSsupport I’m disabled can’t use phone much I need suppliers to have chat and email support. Does Telus have chat support. I couldn’t find any prior. Thanks. Fed up with Rogers years ago, staid because you didn’t have support chat.

  • itsyaboimaxoo
    itsyaboimaxoo 🦆 (@itsyaboimaxoo) reported

    @SimTess @TELUS FYI Telus have turned off their 2G network, meaning that all of their towers have 3G already. Not sure about that, but I think the major part (if not all of them) also have LTE

  • thomasrandalbe1
    thomasrandalbell@gmail.com (@thomasrandalbe1) reported

    @LoveElizabest @iristel Same here. Threatening arrest if I don't press 1 to speak with an agent. I managed to stop the calls using Call Control with Telus. It's a fee service and a caller has to press a randomly generated number from 1 to 9 to complete their call. No more robo calls! :)

  • BautistaBomb
    Ananas 🍍🍍🍍 (@BautistaBomb) reported

    @we_want_gore I was busy haggling with Telus customer service....

  • rob_bieber
    Rob Bieber Ⓥ🌈 (@rob_bieber) reported

    After being a @TELUS client for over 25 years & normally bringing my own hardware to the network, having no contract, they'd rather I leave them than fix the mistake they made by advising us OnePlus 5G phones would be supported. They've cost me over $2500 for unsupported phones.

  • supertechrob
    Rob Crosbie #LetsGoOilers (@supertechrob) reported

    @TELUS I have issues with 5G. Hopefully the network gets more reliable.

  • VernitaTX
    What Remi Says (@VernitaTX) reported

    @toobadkittens @TELUS @TELUSsupport That’s who they hire for customer service?