Telus outages and service status in Athens, Ontario

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Athens, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

• 
  Stephen Lee (@StephenRLee) reported 39 minutes ago from Athens, Ontario

  @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

• 
  Stephen Lee (@StephenRLee) reported 54 minutes ago from Athens, Ontario

  We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

• 
  Stephen Lee (@StephenRLee) reported 59 minutes ago from Athens, Ontario

  @TELUSsupport Your telling me @TELUSsupport doesn’t have access to Telus support? Really? All I want to know is when Athens Ontario is going to get the tower upgrade we have been promised for over 2 years.

• 
  Stephen Lee (@StephenRLee) reported 60 minutes ago from Athens, Ontario

  So we are now down to not being able to call on weekends or peak times because of over saturation and terrible signal. Neighbour is a nurse and the hospital can’t reach her half the time. Any news on helping out your rural customers? @TELUS @TELUSsupport

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dale Alton (@DaleAlton5) reported 3 minutes ago

  @JonSedore HOW SOON WE FORGET The data breach involving Telus Digital in March 2026. Telus Digital confirmed investigating a cybersecurity incident March 12, 2026. The breach involved unauthorized access over several months prior (possibly undetected since late 2025). The hackers stole a massive amount of data—up to around 1 petabyte (700+ terabytes according to some reports). This included customer records, call-center recordings, personally identifiable information from multiple clients, source code, If you're a Telus customer , consider steps like changing passwords or enabling monitoring for identity theft.

• 
  Джеймс Кох (@jkoch493) reported 4 minutes ago

  @furmsies Settle down captain. Oh, that’s gonna happen. You get one more phone call from Telus or revenue Canada daily your information was leaked long ago

• 
  Raquel 🇨🇦 (@RaquelRktgirl1) reported 5 minutes ago

  @globeandmail Does it improve their service? Cause it's pretty lousy. @TELUS Filipino call centre is the worst. @amazon Filipino call centre is the best customer service.

• 
  Jose Putanero 🇨🇦 (@JPutanero) reported 6 minutes ago

  @JakeLandauTO I got a call from a customer service agent (not Telus) today. His accent was so thick that I had a lot of difficulty understanding what specifically it was that he wanted to talk about. An AI that could make him more intelligible would be good for me, him and his employer.

• 
  x-Stunning Steve ⬆️ (@SteveDickerNL) reported 7 minutes ago

  @koodo @TELUSsupport I got a call yesterday from 1-844-372-1809, "TELUS" showed on Call Display. I said hello, caller thanked me for being a Koodo customer, then hung up. Was this a legit Koodo/Telus number, or was this a scammer? #koodo #telus

• 
  Ichnos Maris (@ichnosmaris) reported 8 minutes ago

  Dealing with @premium is like dealing with Customer Service from @TELUS and @Bell - useless.

• 
  Ken James (@kjames_2001) reported 10 minutes ago

  Yay just spent 25 minutes on the phone with @TELUS to cancel a mobility line…ugh not so much fun.

• 
  danielduke (@danield75442562) reported 11 minutes ago

  @AdrianaLaGrange Changing from non-specialists to specialists doesn’t mean we have more doctors. The heavy recruiting internationally and calling them doctors without the proper cerification is misleading. Along with your Telus health. Garbage as usual from this government.

• 
  Doug the Spud 🇨🇦 (@DThespud15601) reported 11 minutes ago

  @Tablesalt13 Actually ok with this because I can't understand a ******* thing usually. Also I left Telus, Shaw, Rogers, Bell years ago. **** them.

• 
  -BL4CK0UT- (@WAC_Blackout) reported 11 minutes ago

  @anthony604 @TELUS @WhitecapsFC Because it boils down to having control of the stadium. The land value is too high to privately build anywhere that makes sense, sadly Canadas economy is ****, plus the taxes.