Telus

Telus Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Athens, United Counties of Leeds and Grenville, Ontario 02/20/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    So we are now down to not being able to call on weekends or peak times because of over saturation and terrible signal. Neighbour is a nurse and the hospital can’t reach her half the time. Any news on helping out your rural customers? @TELUS @TELUSsupport

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @TELUSsupport Your telling me @TELUSsupport doesn’t have access to Telus support? Really? All I want to know is when Athens Ontario is going to get the tower upgrade we have been promised for over 2 years.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NorthernGuy6 Northern Guy (@NorthernGuy6) reported

    @sunnylass_17 You can use a self service online broker like WealthSimple or Questrade. Watch tutorials online. They are fairly intuitive. Start with buying shares of companies you know. Maybe Telus or CN Rail. And subscribe to an online Investment advice company lile Motley Fool.

  • KevinHerronArt KevinHerronArt (@KevinHerronArt) reported

    @suuuoppp I'm on Novus, haven't had any issues and they are the cheapest by far. Was on Telus before them, they worked well too. If your building is old and only has copper wires go with Telus or Shaw but ask for a 2nd wire to get you 150mb/s down if 75 isn't enough! Cheers

  • Legend_R3dd Legend_R3dd (@Legend_R3dd) reported

    @WereWING11 It's Telus 75. So about 75 down and most likely lower upload. But I'm paying about 60 bucks a month for it

  • TigeProcyshyn Tige Procyshyn (@TigeProcyshyn) reported

    @AdrianaLaGrange You likely have to sign up for #BabylonHealth by #telus to get this no strings attached “free service”.. #AbLeg

  • wilst2 SLW (@wilst2) reported

    My boyfriend is a customer of @TELUS business and has been experiencing horrific phone and customer service from you for over a month. Yesterday he sat on hold for 4HOURS and was passed through 4 different departments in an attempt to cancel services with you. @TELUSsupport

  • Madi39 x-Madi- Ryan Mcleod is the Answer (@Madi39) reported

    @Kage_99 @itsrouel @TELUS Shouldn’t be any line that shallow especially running through your yard. Too much can happen in those first first foot alone, i see it every day:/ well I’m glad nothing bad happened though! Coulda been a dangerous one

  • wilst2 SLW (@wilst2) reported

    @TELUS @TELUSsupport We need to know how to cancel this phone immediately and transfer to a more reliable network that values its customers. He works from home and needs a reliable network that will not LOSE him business while paying for a service that does not work.

  • cherry_grant cherry grant (@cherry_grant) reported

    did you know that anyone can just add channels on your TV without a password or anything on @TELUS? I just discovered I’ve been paying $30/month extra for two packages that I NEVER use because of my sneaky ******* ex roommate. I am LIVID. he shouldn’t have even able to add them.

  • TurnerOnAir TurnerOnAir (@TurnerOnAir) reported

    Telus: don’t hang up while we transfer your call Telus: *hangs up*

  • 19BAM91 BrittM (@19BAM91) reported

    That? Do you think after relying on a service for over a decade, that your brain would just suddenly adjust to this new way with absolutely no warning? Fair warning @TELUS @TELUSsupport will consistently screw you over big time and not give one **** or try to help you with