Telus

Telus Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Athens, United Counties of Leeds and Grenville, Ontario 03/26/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    So we are now down to not being able to call on weekends or peak times because of over saturation and terrible signal. Neighbour is a nurse and the hospital can’t reach her half the time. Any news on helping out your rural customers? @TELUS @TELUSsupport

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kathybatesrates kathy bates (@kathybatesrates) reported

    @TELUS the internet rn is BAD. So slow, it’s embarrassing.

  • tslevi Tommy Levi (@tslevi) reported

    @Shawhelp I understand it's not your fault personally, but much longer I might start looking into Telus as friends who live nearby have had no issues.

  • BarbMacInnis Barb MacInnis (@BarbMacInnis) reported

    @TELUS my cable keeps going to a green screen… 5 times already during this hockey game. Why do I pay you so much friggin money… I’m an idiot.

  • Chanta_Ly Chanta_Ly (@Chanta_Ly) reported

    … the Credit Team has up to ten days to respond!! Ten days! I’m using data because I can’t have Telus internet hooked up until this is resolved. Telecommunications company fail.

  • motherfarmer Motherfarmer🐧 (@motherfarmer) reported

    @TELUS I'm telling you right now. The next time your piece of **** employees knocks on my door and disturbs me I'm choosing violence. LEAVE US ******** ALONE YOU ******* INTERNET JEHOVAH'S WITNESSES.

  • arandommoe Abe Froman 🐀 (@arandommoe) reported

    @TELUS @telusmobility @TELUSsupport got a call from one of your (prob contracted) sales hacks today. Told them I was not a customer, and was on CRTC Do Not Call list, they told me to fsck off, and that I would be billed $100/mo for not participating in promo. Stay Classy.

  • elpie Elpie 💙💛 (@elpie) reported

    @iPhoneinCanada The problem with promotions like this is that it leaves good, long-time customers that have been on their highest plans for many years feeling left-out & undervalued. Switching to a carrier that wants my business seems attractive right now. @TELUS

  • HowSenChong How-Sen @ Toronto Environmental Alliance (@HowSenChong) reported

    @GlenWillGo It’s maddening that we don’t have cell service in the subway. Bell, Rogers, and Telus simply refuse to come to the table.

  • Donna_Carrick Donna_Carrick (@Donna_Carrick) reported

    @RogersHelps I won't call again, why would I put myself through that? The call was not fully resolved before I gave up and hung up over three hrs in. Next time I need help, I'll walk into a Telus store.

  • Stephy_72 Steph (@Stephy_72) reported

    @TELUS WORST cx experience with Andrew T, from cx RETENTION & LOYALTY in wireless. Wouldn’t listen nor help. Lucky for me, I called again hours later and got a excellent Rep, who knew how to retain business