Telus

Telus Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Athens, United Counties of Leeds and Grenville, Ontario 01/18/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    So we are now down to not being able to call on weekends or peak times because of over saturation and terrible signal. Neighbour is a nurse and the hospital can’t reach her half the time. Any news on helping out your rural customers? @TELUS @TELUSsupport

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @TELUSsupport Your telling me @TELUSsupport doesn’t have access to Telus support? Really? All I want to know is when Athens Ontario is going to get the tower upgrade we have been promised for over 2 years.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RevisitingLife David (@RevisitingLife) reported

    @TELUSsupport Ahh... its not gone well. I have never had such a hard time giving my money and business to someone. After an abysmal Bell experience, I am trying to switch to Telus. It was going very well, and now I got an email saying I have to go in store for the credit check. The web...

  • Lepawin LesliePW (@Lepawin) reported

    @HistoryTVCanada well, it’s not a provider issue, as Twitter is saying Bell, Rogers and Telus are all showing Canadian Pickers instead of @CurseOfOak. In 🇨🇦 we wait 5 days to watch after 🇺🇸 but now we don’t even get the episode? Not cool. Lots of pissed of Canadians tonight.

  • itskirkygirl Kirky (@itskirkygirl) reported

    @timrowcliffe @HistoryTVCanada It's not just you, watching this with my parents and Telus is their provider. @HistoryTVCanada someone needs to get to the broadcast station *now* to fix this.

  • Harley_murdoch2 Harley Murdoch (@Harley_murdoch2) reported

    Worst performing large cap stocks in today's early trading Live Nation $LYV Confluent $CFLT Peloton $PTON Tesla $TSLA Toast $TOST GlobalFoundries $GFS LightSpeed $LSPD GoodRx $GDRX Merck $MRK Paylocity $PCTY Dominion $D Crown Castle $CCI Zoom $ZM Telus $TIXT $PTC $CCAC $FRSH

  • DavidB187781 David B (@DavidB187781) reported

    @Sensfan29 Same here in Lethbridge.. is it a network thing or a provider thing?? Telus here..

  • auuuustinb ausssssssstin (@auuuustinb) reported

    Between Telus, TD and Uber support i'm ready to shoot someone.

  • AmeliasBrain Amelia Bellamy-Royds (@AmeliasBrain) reported

    The Telus PikTV app: Has no way to filter content that you've paid for from rentals or things that need extra subscriptions. 😡💸 Otherwise, UI seems no worse than any other app on this device. Which is a lot more than can be said for their absolutely, painfully broken web app.

  • Squid_y Lee Devereaux (@Squid_y) reported

    Hey @Bell_Aliant and @TELUS, can you guys do something about the cell service in @townofholyrood? It's becoming near impossible to get reliable cell service in most of the town. #worsenotbetter

  • ElizabethEdgett Elizabeth Edgett ☂️🧢🌊😷😷🌊🚀🧢💰 (@ElizabethEdgett) reported

    @Telus @TELUSsupport #Telus #Canada So Telus can't even support a credit card expiry date change on their website. Telus, this is not rocket science.

  • escortpanel ****** Panel (@escortpanel) reported

    @shannonswee1 Get Shaw ask them for a deal. they will give you a deal for a year. after a year tell them you are switching, they probably extend the deal. If this doesn't work actually do switch to Telus and ask for a deal. Also, these companies have student discounts