Telus

Telus Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Athens, United Counties of Leeds and Grenville, Ontario 03/02/2026 14:15

March 02: Problems at Telus

Telus is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    So we are now down to not being able to call on weekends or peak times because of over saturation and terrible signal. Neighbour is a nurse and the hospital can’t reach her half the time. Any news on helping out your rural customers? @TELUS @TELUSsupport

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @TELUSsupport Your telling me @TELUSsupport doesn’t have access to Telus support? Really? All I want to know is when Athens Ontario is going to get the tower upgrade we have been promised for over 2 years.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Mohamed66705439 Mohamed (@Mohamed66705439) reported

    @Navin_K_Arora @TELUS Hi Navin. Koodo doesn’t stand or support it’s customers. I ordered an iphone 12 with Koodo but 3 weeks later, am still without a phone. UPS lost the package but blames penguin pickup. Koodo has refused to help me. Is this how koodo treats its customers??

  • elijaazy 𝐓𝐡𝐞 𝐁𝐨𝐲™ (@elijaazy) reported

    @TELUS what a terrible internet speed

  • jennylives Jennylives (@jennylives) reported

    @elonmusk @crheller @SpaceX I'm in rural interior of BC. Okanagan area. We qualify for Starlink. Currently using Telus Smarthub. It sucks. Someone talk me into switching. Cost is a holdup.

  • leftynut facepalm (@leftynut) reported

    @TELUSsupport @Larry69812557 BS, I’ve mention my ****** service many times over 7yrs and everytime @telus goes 🤷🏽, “We have you’re money, and where you gonna go? We’re a conglomerate monopoly with other ****** ‘cell service providers’ so our customers can ***’s”. #BringBackAGT

  • bettergovca bettergov.ca (@bettergovca) reported

    @yegventures @Microsoft @TELUS “They used to offer support service in Edmonton, but moved support overseas.”

  • leftynut facepalm (@leftynut) reported

    @TELUSsupport @Larry69812557 BS, I’ve mention my ****** service many times over 7yrs and everytime @telus goes 🤷🏽, “We have you’re money, and where you gonna go? We’re a conglomerate monopoly with other ****** ‘cell service providers’ so our customers can ***’s”.

  • SumitRaju_ Sumit Raju (@SumitRaju_) reported

    @koodo, do you have esim options for samsung galaxy watch? I know that Telus offers esim service for smartwatches.

  • Freedom_speech1 Curtis Hoffmann (@Freedom_speech1) reported

    @telus why is there no cell service in East central Alberta?

  • BLS_Specialist The BLS Specialist (@BLS_Specialist) reported

    @NEWS1130 He’s putting a cop a nurse and a Telus exec on a board with no paramedic experience and increasing firefighter training. How does this help ?

  • TeeTeeBossay Taylor (@TeeTeeBossay) reported

    @TELUS what is wrong with signal today?