Telus

Telus Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Athens, United Counties of Leeds and Grenville, Ontario 02/16/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    So we are now down to not being able to call on weekends or peak times because of over saturation and terrible signal. Neighbour is a nurse and the hospital can’t reach her half the time. Any news on helping out your rural customers? @TELUS @TELUSsupport

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LSKinYYC Larry Kozy (@LSKinYYC) reported

    @zephryus47 @TELUS He never was capable of accurately explaining the difference. I asked to be transferred to loyalty or I’d drop their “service”.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @TheRestingPost Thank you. To confirm to you, the picture you have sent refers to 24/7 for calling Tech support. TELUS Assist is 24/7 as in the virtual chat bot, not to connect with an agent.

  • zephryus47 Carol (@zephryus47) reported

    @LSKinYYC @TELUS I hope they were able to fix it for you. Its been weird for 5 months, had problems with phone & tv, have been on the phone many times trying to get things fixed. Have had techs here twice then this. Just annoying as hell. And I hate talking to computers. :).

  • NeilMoffatt3 Neil Moffatt (@NeilMoffatt3) reported

    @calstampeders @CWardPhoto @jakemaier15 The sound system and ability to connect to Telus in this stadium is brutal!!! C-SECTION, Spend some money and treat these fans with some respect !!!!

  • canucks2030 Canucks2030 (@canucks2030) reported

    @racheldoerrie This is why I hate the 2 year term concept Telus and others incentivise you to take. Once you sign up, the threat of leaving now is gone. It basically forces you to stay even if the service is appalling.

  • TrackRose TrackRose (@TrackRose) reported

    @TELUS @telusmobility @TELUSsupport just called now to cancel my 23 year old mobility account. You are closed. Contact me tomorrow

  • Kenruszell icicles! popcicles! test! (@Kenruszell) reported

    the social media reading peeps out there (and my 91 followers and their followers after they share ;)) Back to business. The nice lady on the Telus customer (remote outsourced) service apologized profusely for the apparent lack of tech resources (we'll call it that) /7

  • zephryus47 Carol (@zephryus47) reported

    @LSKinYYC @TELUS I hear you, its only going to get worse if the Shaw rogers deal goes ahead. There is already not enough competition in Canada. I see the ads for US service and there is no comparison to what we have to pay for a similar service.

  • Jeff0832 Jeff083 (@Jeff0832) reported

    @TELUS worst customer service ever. Your payment arrangement department is a complete joke. They don’t care about the customers that have been with the company for years. They are eating on the phone. They put you on mute when your trying to talk to them.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @askmewhatdeezis @LFalasca @FreedomMobile If you're talking about the outage, that I can understand. One removes the key (sim) to the network from the slot, and then you *can* call 9-1-1, since it'll connect to any available working network, that being bell or telus in that case.