Telus

Telus Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Athens, United Counties of Leeds and Grenville, Ontario 02/28/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    So we are now down to not being able to call on weekends or peak times because of over saturation and terrible signal. Neighbour is a nurse and the hospital can’t reach her half the time. Any news on helping out your rural customers? @TELUS @TELUSsupport

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @TELUSsupport Your telling me @TELUSsupport doesn’t have access to Telus support? Really? All I want to know is when Athens Ontario is going to get the tower upgrade we have been promised for over 2 years.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bullzeyes23 Han (@bullzeyes23) reported

    @ShayeGanam Sadly our Ontario Region offices with "Telus as a network services" also down as their primary internet provider is Rogers. Telus tech don't even have direct contact for Rogers and can't get a hold of Rogers tech support to find out what's going on.

  • tempestimony Sara T e m p e s t 🇨🇦 (@tempestimony) reported

    @midnightriderV2 Still don't use a cell phone, daily. It's wonderful. And I worked Biz Solutions for TELUS + never used cell again after retiring. I never dropped everything for a phone call at home. Still use my Dad's handy shortwave radio for tunes in the yard.

  • Menace2Sobriet5 Menace2Sobriety 🚫🦞🥫 (@Menace2Sobriet5) reported

    @tea_spiracy It was only Rogers Communications that had an outage. Anyone using Bell’s or Telus’ infrastructure (which includes thousands of companies across Canada) were just fine. Majority of the country didn’t have a problem.

  • ootpek Dave K (@ootpek) reported

    @ChangeMyMindPlz @Rogers It was like 1984 out there! Had to have cash because you never knew which places machines would actually work. I have Telus so I didn't have to navigate without GPS and still communicate...well as long as the people who I were messaging were not on Rogers anyway.

  • fishcreekbeer Fish Creek Brewing Co. (@fishcreekbeer) reported

    @SamyiMo @TheBeaverton Clearly they should have redundancies. The fact Bell, TELUS, Shaw, Cogeco, Videotron, Sasktel, etc. already exist didn’t prevent Interac’s service from going down. How would another 5, 10 or 100 competitors have?

  • boileaupa Philippe Boileau 🇲🇶 (@boileaupa) reported

    @VivianBercovici Bell also had issues yesterday all afternoon at the very least. Videotron cellular, data and internet worked perfectly. I'm sure that Elon Musk's satellite internet worked fine too. Not sure about Telus

  • NigisTee ♛ RealityChick ♛ (@NigisTee) reported

    @taimhuynh Im lucky to have been in this situation. Cell was bell but home was rogers. I think its a smart way to keep it just in case. My daughters phone is telus, my moms is freedom. So in case any network is down we still have some way of communication.

  • DavidShawn6488 Bassman (@DavidShawn6488) reported

    @AlloccaMirella There are others like Telus but yes that’s the problem it’s always the peace’s of **** in government and why in Canada your Cell is so expensive not enough competition

  • mbjewel Dawn Smith 🇨🇦❤🇺🇦 (@mbjewel) reported

    @Limbictweets My pro observation is more people have gotten rid of landlines. My phone & internet providers are different. If one went down, I would still have the other. The bundle with Telus is not worth changing when I get great deals from Costco for new phones with coverage from Virgin.

  • makewithmeggie makewithmeggie (@makewithmeggie) reported

    @DonnaKuchma @HughSmith1209 @taimhuynh Most home phone service is internet based now. True landline is hard to find. In my area the only true landline was through Telus despite many including rogers offering home phone.