Telus

Telus Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Athens, United Counties of Leeds and Grenville, Ontario 02/07/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @TELUSsupport Your telling me @TELUSsupport doesn’t have access to Telus support? Really? All I want to know is when Athens Ontario is going to get the tower upgrade we have been promised for over 2 years.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    So we are now down to not being able to call on weekends or peak times because of over saturation and terrible signal. Neighbour is a nurse and the hospital can’t reach her half the time. Any news on helping out your rural customers? @TELUS @TELUSsupport

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CriticalGamer16 Zack (@CriticalGamer16) reported

    I really dont understand Telus. I pay for internet 150 and it feels like I'm using a satellite in the middle of nowhere. What ******** am I paying for???

  • luisaloveslife Luisa “Wear A Mask” D. 🇨🇦🇬🇧🇮🇹 (@luisaloveslife) reported

    Get fibre optic internet said @TELUS. It’ll be better they said. Got it installed last weekend. Was glitchy. Called Telus and they said they’d fix it. Talked me through process. Worked briefly. Had dinner. Now we have no internet & we work from home. Send help please!

  • Bestman1965 Richard (@Bestman1965) reported

    @TELUSsupport Add to that it took friggen forever to get that sorted out - just terrible waste of time going to the Sherwood Park mall store - not sure telus has one there coz they were of no use- finally went to Southgate mall

  • JohnMcCallGL John McCall (@JohnMcCallGL) reported

    @TekSavvyBuzz @CBCNews This is how the government of Canada subsidizes the expansion of high speed service to rural areas. Ask Bell, Rodgers or Telus where expansion should occur they will tell you and take taxpayer money to make it happen. Go Starlink!!! @MikeBossio

  • dogemperor dogemperor (NEO: TWEWY CONFIRMED!) (@dogemperor) reported

    @AraPraxis @PoRiverJamBand (Legally, the only people who can use or build non-type-accepted equipment are amateur radio operators, and ONLY on amateur radio bands. Your OnStar system is actually a cellular system, usually using Verizon or Telus, and is locked down like Fort Knox for good reason) 9/9

  • SweetBabyC8 Colleen Duncan (@SweetBabyC8) reported

    @TELUS Service and Support 👎#customerexpectedtofix

  • TF13ZL1 TFZL1 (@TF13ZL1) reported

    @Isabell73093076 My phone lost service from about 4:10 - 4:40 I’m with Koodo, now owned by Telus. I knew it wasn’t my phone, I rebooted and it was searching for service.

  • rediscovermoi Shawna (@rediscovermoi) reported

    @TELUS Hello, I'm hoping Telus techs might be able to go the extra mile and help me recover an old voice mail that just expired. Its my father singing me happy birthday. He died last year of covid. Thank you, I look forward to your response, Shawna

  • sadie_stories Andreah M. Barker (@sadie_stories) reported

    In the ongoing saga of @Telus doesn't actually give one flying **** about it's customers. The woman I apparently had a two hour call with in the UK has no record of or charge for the call on her end. Tell me again @telussupport how I made this call? Tweeting out of frustration

  • pvjvrillo Ꮙ (@pvjvrillo) reported

    Telus dead *** sucks 💀