Telus

Telus Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Athens, United Counties of Leeds and Grenville, Ontario 01/02/2026 06:25

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @TELUSsupport Your telling me @TELUSsupport doesn’t have access to Telus support? Really? All I want to know is when Athens Ontario is going to get the tower upgrade we have been promised for over 2 years.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    So we are now down to not being able to call on weekends or peak times because of over saturation and terrible signal. Neighbour is a nurse and the hospital can’t reach her half the time. Any news on helping out your rural customers? @TELUS @TELUSsupport

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LileikisParker Parker Lileikis (@LileikisParker) reported

    @PhotoGirlAimes Hi Amy! I’m a Telus D2C rep for Calgary, and would be happy to help with your internet issue and save you some money! Feel free to send me a message if you’re interested in hearing about what we can offer!

  • puck_lover Puck Lover (@puck_lover) reported

    @TELUSsupport I called the business support line & was connected right away, but all I could hear was what sounded like a daycare in the background - no telus employee for about 45seconds to a minute. Then he comes on and says something like "thank you for calling telus, how...

  • handymanSL Terry Spencer (@handymanSL) reported

    @TekSavvyBuzz @Bell @TELUS is charging us over $200/ month for optic tv & internet service. The outrageous thing, we pay for 25 mbps download/upload. We barely get 8.5... wifi barely reaches out if the room where my modem is. Put boosters in, still absolutely crap speed. Very unimpressed

  • Candice65955386 Candi (@Candice65955386) reported

    @TELUSsupport Im talking to my roommate about it actually. Its her internet. I told her about my other condo having issues with telus wifi speeds. I cant even do simple things like watch netflix. And i have surgery soon so kinda need wifi for my recovery.... please help

  • arista_photos Arista (@arista_photos) reported

    @HaruunAli Agreed. I live across the block from the burial grounds. A construction and a new station would damage the area. The only way for this project to work is to tear down the Telus Field and the Rossdale plant. I am uneasy with this project. We have so many structures in the RV area.

  • DeceitinDrugs Everyone has something to learn from somebody. (@DeceitinDrugs) reported

    @TekSavvyBuzz @Bell Add in @Telus with countless hidden fees. Every time you press a button you are charged. Its tantamount to #highwayrobbery of low & middle income Cdns. This refers to services for shi..ty TV slow internet despite touting high speed fiber optic internet. What a farce!!!

  • cynthiiaaxo_ Cynthia (@cynthiiaaxo_) reported

    Thanks for sending an idiot technician to my place to play with some grass outside and then leave. Why would they not buzz my apartment number when they are here or call me? Bye SHAW! I’m going with Telus!!!

  • TakaakiMasuda1 Taka🖖🇨🇦 (@TakaakiMasuda1) reported

    TELUS done. Great tech dude getting everything done from wiring outside & support to plug and connect devices. Already huge difference in speed. Let’s hope my bill isn’t going to double...

  • cynthiiaaxo_ Cynthia (@cynthiiaaxo_) reported

    Thanks for sending an idiot technician to my place to play with some grass outside and then leave. Why would they not buzz my apartment number when they are here or call me? Bye SHAW! I’m going with Telus!!! @Shawhelp

  • thekarolinasz Karolina Szulc (@thekarolinasz) reported

    Attention @TELUSsupport @TELUS @adtcanada I have been contacting the ADT & Telus customer service since January 20th. To date, I reached out 6 times with a request to close my ADT account. Your agents keep dismissing me. Can someone finally get back to me?!