Telus

Telus Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Athens, United Counties of Leeds and Grenville, Ontario 03/22/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    So we are now down to not being able to call on weekends or peak times because of over saturation and terrible signal. Neighbour is a nurse and the hospital can’t reach her half the time. Any news on helping out your rural customers? @TELUS @TELUSsupport

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @TELUSsupport Your telling me @TELUSsupport doesn’t have access to Telus support? Really? All I want to know is when Athens Ontario is going to get the tower upgrade we have been promised for over 2 years.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Taramic81971890 Tara michael (@Taramic81971890) reported

    @TheJenRollins @TELUS @telusmobility Telus is awful. We stayed w em cause they kept rolling over our discounts but then they stopped and we were like, yeah, not paying that. Bye. Swapped to Shaw. Not stellar, but definitely better than Telus on all fronts.

  • dfi_factory ***** Wonka (@dfi_factory) reported

    @TELUS is trash company that belongs in the garbage. You outsource your customer service reps overseas to an office of 3 people but continue to increase my phone plan every year. Been holding for 2 hours.

  • TheJenRollins Jen Rollins (@TheJenRollins) reported

    @Taramic81971890 @TELUS @telusmobility Turns out my house is in a “area of concern.” There’s no cell service here at all, which no one told me when I moved my entire business with 3 lines over at the end of October. I’ve been to the Telus store 6 times since then asking why it’s not working at all.

  • markpa84 Mark Paradis (@markpa84) reported

    Hey @TELUS and @TELUSsupport, nice to see that you reward my decision to stay with Telus by charging me a $50 connection fee. If that's how you treat your loyal customers, this will be my last renewal with you.

  • Eeve2espeon ✨🐉Beast - Sakku Tatsainyo 🐉✨ (@Eeve2espeon) reported

    Telus sending all of these subliminal ads saying “get this plan and a 256GB iPad Air 5! Limited time! :D” Not knowing the horrible customer service, and bad internet upgrades we’ve had over the years 💀

  • ajaykamboj80 Ajay (@ajaykamboj80) reported from Chestermere, Alberta

    @TELUS hello telus...waiting on ur telus support 2hrs 10 min...pathetic...and instead of telus u guys can change ur name to looters ..that suits you...last 5 months u guys says next month bill will be ok for sure...and I m paying u extra from last 5 months..

  • TheJenRollins Jen Rollins (@TheJenRollins) reported

    @_carrieann @TELUSsupport @TELUS They haven’t helped much, sadly. I should get internet on Thursday but I’m switching to Rogers for my business cell lines. I’m in an “area of concern” for cell service aka, I’m in a dead zone.

  • FaulknersRazor Dave Faulkner (@FaulknersRazor) reported

    @TheJenRollins @TELUS @telusmobility Demand 1 month credit for each day of outage. Do not take no for an answer. I have done this several times.

  • Ms_Sahota Tsahota (@Ms_Sahota) reported

    @TELUS @TELUSsupport I was at my parents' place earlier and they were having connection issues with their Telus wifi. Came home and we're having same issues. Have tried resetting the system several times. Temporary fix at best. Local metro Vancouver issue?

  • MrsLethal Allyson (@MrsLethal) reported

    Is telus literally the worst mobility company in Canada or just me?