Telus

Telus Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Athens, United Counties of Leeds and Grenville, Ontario 08/30/2025 20:40

August 30: Problems at Telus

Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    So we are now down to not being able to call on weekends or peak times because of over saturation and terrible signal. Neighbour is a nurse and the hospital can’t reach her half the time. Any news on helping out your rural customers? @TELUS @TELUSsupport

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dharmabrat Elisabeth Hazell (@dharmabrat) reported

    @MrsSteak @drclairetaylor I absolutely hate to promote TELUS Health, because I don’t like anything they stand for. But I have noticed that you can choose your doctor, and when I choose women of colour I get significantly better responses. They actually hear what I’m saying and have useful help.

  • zeagan Spicy Extra Mayo (@zeagan) reported

    PEI people who are with Rogers or Bell for their phone, have you been noticing horrible and/or useless mobile data coverage in and around Charlottetown the last few weeks? Gonna cancel with Telus.

  • amir_ijaz amir ijaz (@amir_ijaz) reported

    @TELUSsupport some thing again on your mobile phone there is a chance that you can charge for some kind of subscription and there nothing @telus can do about. Idk its some kind of conspiracy or new scheme going on whomixh giving trouble to the consumers. Still no positive response telus .

  • tiffapearson Tiffany Pearson (@tiffapearson) reported

    Surprised my phone didn’t get the emergency alert, since my phone region is closer to SK than WPG. Telus…? Thanks for sharing the alert yall.

  • balaneski Joe (@balaneski) reported

    Anyone have issues with Telus Mobility? I was with them years ago and had issues with them. But I'm currently with Rogers and I'm thinking of changing. It's either Telus or Bell! I currently have Telus for cable and internet.

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

  • tmilleryeg Trisha (@tmilleryeg) reported

    @TELUSsupport 8 hours later, and still no contact. We have spent hours on the phone with you over the past few months, and still nothing works. Why charge for a service if you cannot provide one? @TELUS

  • jamiesokd Kristy Jamieson (@jamiesokd) reported

    @ScottBilleck My whole family is on Telus and none of us received an alert. My work phone is bell - no alert. I did, however, get an alert notification from the Weather Network app about a "Public Safety Alert" So, yeah, thanks Weather Network for keeping me updated on emergency alerts.

  • YYCRed Erik McKee 💉💉💉💉 (@YYCRed) reported

    @balaneski I’ve been with Telus for a looooong time and have never had any issues. Also, because I have internet with them, adding cellular to my account gives me unlimited internet data. We average about 1TB per month with no extra charge.

  • jstuffcocrimlaw Jordan J Stuffco (@jstuffcocrimlaw) reported

    @petersankoff You forgot to tag them, @TELUS horrible service. Worst cell service I’ve ever had. Bullying customer service. And they use corrupt authoritarian spyware Huawei tech. Worst corp currently active in Canada. @TELUS breach of contract #yourefired and 你們是最低的標準