Telus

Telus Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Athens, United Counties of Leeds and Grenville, Ontario 02/21/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    So we are now down to not being able to call on weekends or peak times because of over saturation and terrible signal. Neighbour is a nurse and the hospital can’t reach her half the time. Any news on helping out your rural customers? @TELUS @TELUSsupport

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @TELUSsupport Your telling me @TELUSsupport doesn’t have access to Telus support? Really? All I want to know is when Athens Ontario is going to get the tower upgrade we have been promised for over 2 years.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • locksandfire 180-12 (@locksandfire) reported

    @TELUSSupport Hey Telus Support, do you have anyone that picks up the phone? I ended my first call at an hour and a half because no one ever answer and now I’m currently coming up to an Hour and 45 min … still on Hold! This is ridiculous!

  • Twatterblows77 Ray of Sunshine (@Twatterblows77) reported

    @TELUS @JasminRamsey @tamarataggart Should be human rights issue how long you put your customers on hold when they need help from your faulty website.

  • uvaraj_t Uvaraj Thulasiram (@uvaraj_t) reported

    @TELUSsupport I need help with my mobility account. I tried reaching over, 1. phone - failed! 2. chat - failed! 3. visited a store - no proper response. Is there any other way to talk to a real person in Telus?

  • Budthespud3226 Dallen Steinke Jr. (@Budthespud3226) reported

    @AreOhEssEyeEe @Rogers My mother is with Rogers and she complains about their service too. I’ve never had any issues with Telus, and the store reps I’ve conversed with have been very helpful.

  • Jaydog74Huish jason m huish (@Jaydog74Huish) reported

    I’m worried about my rent and my landlord not listening to me and people in west lock feel sorry for me being a retard and Telus putting me on hold after trying to get rid of my services with them

  • SaquibK7 Saquib Kothawala (@SaquibK7) reported

    After spending 90 minutes on the phone with @TELUS sales a few days ago, I am now finding out that they have no record of my order!! And their support staff has no information to provide and will not escalate. Very frustrating @TELUSsupport

  • phen0menal1980 phen0menal (@phen0menal1980) reported

    Man I am switching to Telus next year, these “service maintenance” times that my current ISP does are so unnecessary and annoying. They even take forever to restore internet for an entire region. Once took them nearly a week, so embarrassing.

  • Duck_Triver Arthur Morgan (@Duck_Triver) reported

    @Ryan_r_Williams @TELUS on top of having the highest rates now wants to charge me for using my credit card. They will be losing my mobile, TV, internet and home alarm service for that gem of a decision. I have been loyal, but they saw didn’t see it that way.$$$

  • mdunning31 Matthew Dunning (@mdunning31) reported

    @TELUS I've been on hold for nearly 2 hours now to talk to an EPP customer service agent. You should be embarrassed with this especially after scamming your customers from %1.5 of their bill for using a credit card

  • jaz_lottay Coffeehouse (@jaz_lottay) reported

    @PartPhil @TELUS On fibre too got a tech coming praying they can fix it cuz that upload speed is money