Telus

Telus Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Athens, United Counties of Leeds and Grenville, Ontario 12/05/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    So we are now down to not being able to call on weekends or peak times because of over saturation and terrible signal. Neighbour is a nurse and the hospital can’t reach her half the time. Any news on helping out your rural customers? @TELUS @TELUSsupport

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • gudjulee julian (@gudjulee) reported

    I get it, going door-to-door trying to sell one of the big corporate internet and mobile providers (Telus, Bell, etc) in Sasktel's Saskatchewan sucks, but standing there trying to wrestle what I pay for my plans outta me isn't helping your case.

  • LallyAd LallyA (@LallyAd) reported

    @fanCRTCProfling @Shawhelp @wolcoski More like Telus is 5 hours for copper service

  • matpVI Mat Wright - MASK, BOOST AND KEEP ON MASKING (@matpVI) reported

    @KevinSMcArthur some yes - most want to stay in health, but are leaving public service for private services like home care, or the likes of Telus it's rapid privatization by default - Gov will be forced to contract out, and the cost will be unsustainable

  • kabuosbeh Khaled Abuosbeh 🇨🇦 (@kabuosbeh) reported

    @RogersHelps Yes, as we speak we lost the home internet service! The modem shows a green light but no internet and no tv. This is has been happening on and off for the past 6 days!!!!! We are in Mississauga. BYW I am using hotspot from my son Telus phone to be able to send you this messag

  • sadrauhls lovely (@sadrauhls) reported

    Big mistake leaving @RogersHelps for @TELUSsupport. One month with Telus and I have the worse reception downtown Toronto!! My data never loads. As soon as my two years is up I’m going back😐

  • jimmykahn Scott Edwards (@jimmykahn) reported

    @TELUSsupport Hey there! I've noticed that, after switching to Telus from Sasktel, my voice calls cut out every 5-10 seconds. It's about 1 second of silence then voice contact resumes. Resembles a normal call when the other party has a "call waiting" notification.

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    So the best that @Telus can do for me is restore my internet in maybe 8 days.. this is absolutely unacceptable. The amount of Indigenous reconciliation posts you have on your website, and then the way you treat your Indigenous customers is abhorrent and disgusting.

  • FranzMerry Merry Franz (@FranzMerry) reported

    Hey @TELUS ... You told us someone was coming between 8:00 a.m. and 5:00 p.m. to install our new TV service. I called at noon, I called again at 4:30. Both times I was told somebody should be there soon or contact us soon. It's 7:30. Where are you?

  • EverettMartin Everett Martin (@EverettMartin) reported

    @pkcanada1 @SaskTel My area of interest is prevention of organizational embarrassment vs need to contain it after-the-fact. Sasktel had the luxury of watching Rogers, Bell, and Telus "step in it" recently & should have just kept their heads down (no changes!) until anti-telecom sentiment dies down.

  • brananddandi Radman Dan 🏄‍♂️ (@brananddandi) reported

    @TELUS your system for getting a new residential customer set up is stupid. The accounts don’t connect. I have spent more time on this insufficient app trying to get setup and it just ridiculous. Never ever had a problem when I received a bill and just paid it. Over it. Go Shaw