1. Home
  2. Companies
  3. Telus
  4. Athens, Ontario
Telus

Telus Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Athens, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • StephenRLee
    Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

  • StephenRLee
    Stephen Lee (@StephenRLee) reported from Athens, Ontario

    So we are now down to not being able to call on weekends or peak times because of over saturation and terrible signal. Neighbour is a nurse and the hospital can’t reach her half the time. Any news on helping out your rural customers? @TELUS @TELUSsupport

  • StephenRLee
    Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fugitivephilo
    tobias c. van Veen | samsaric simulation parody 🔊 (@fugitivephilo) reported

    It's now been 24 hours since requesting a callback from @TELUSsupport . No response, nothing. They text you saying to expect a call within 15 minutes. It's a pure scam. There is NO customer support at all for @TELUS.

  • BossLady4T7
    DAMJ 🍁🍁🍁 (@BossLady4T7) reported

    @SoMersVick We are with Shaw, super ticked because we will not give Roger's our business. When the bought Sprint way back when, I fought to get out of my contract with Sprint because we dislike Roger's so much. Not excited to switch to Telus but we have no choice. It sucks big time.

  • cary03515234
    #Overeducated😺🇨🇦 (@cary03515234) reported

    @TELUS @TELUSsupport do not under ANY circumstances let your elderly relatives sign up for Internet or TV services from Telus. My 93 year old father has been lying in a hospital bed trying to cancel his service on hold transferred dept to dept for hours on end. 1/2

  • yomamastonks
    iMom (@yomamastonks) reported

    Telus wins hands down for worst music ever while on hold, in the history of ever being on hold

  • jmneave
    Jackie🇨🇦 🍫 (@jmneave) reported

    I'm tempted to switch internet providers just based on how slow my current providers website is.....I'm looking at you @TELUS

  • TotallyUngood
    T.K (@TotallyUngood) reported

    Shaw and Rogers sending me an email like I should be stoked about the buyout. Bro, I'm literally switching to Telus because of this. I will never be a Rogers customer ever again, worst customer experience of my life.

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    Few New #CRTC tariffs, Support Structure amendments (not 404 this time): 1. T/N: 0580, Telus 2. T/N 0978, Bell 3. T/N 1180, NWTel 4. T/N 0377, SaskTel 5. T/N 0655, Telus (carrier access).

  • DeJurisprudence
    Jurisprudence De'Medici (@DeJurisprudence) reported

    @SpaceX CRTC is making land based providers drop the rates some cases free service. U can get in for about 800 2yr for Telus Shaw Primus starlink will cost you around 4000 ...that's a lot of extra groceries or fuel or utilities or vacation with your family

  • yusuf_vaid
    Yusuf Mahamed (@yusuf_vaid) reported

    @TELUSsupport Hi. I chatted to someone at Telus yesterday who did a remote reboot but the problems persist today. The wifi keeps dropping with long periods of no internet connection. Can I please request a call back again??

  • cambel
    Campbell (@cambel) reported

    Hey telus just raised my internet rates from $90 -> $145 So i went shopping and found Oxio. Same service for $47. Feel free to use my referral code and get a month free RY6XAT5 It also ships with Eero router which was impressive.