Telus

Telus Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Athens, United Counties of Leeds and Grenville, Ontario 01/20/2026 17:25

January 20: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    So we are now down to not being able to call on weekends or peak times because of over saturation and terrible signal. Neighbour is a nurse and the hospital can’t reach her half the time. Any news on helping out your rural customers? @TELUS @TELUSsupport

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CameronNuttall Nutty of 🇨🇦(soon to be Sir Nutty) (@CameronNuttall) reported

    @ShonnOborowsky @TELUS And they called it an upgrade! Probably made by Huewai ! Crap

  • Freshstart20212 Freshstart2021 (@Freshstart20212) reported

    @KrazyKarl15 @SteveRickettsSP @jkenney Dipper - like TC pipelines, Telus, fair deal panel, private schools, stephan Harper's kid, the war room..... Oh - you ment WORKING Albetans... my bad.

  • marnie1616 Marns (@marnie1616) reported

    Telus has to be top 3 for absolute WORST in customer service.

  • Catheri30381896 Catherine Jones (@Catheri30381896) reported

    @TTChelps Seeing as this service is out-sourced to Telus, is there no way to increase capacity & hire more operators on a temporary basis; at least until online bookings are available again? Tried this morning and could not even get on the hold queue (disconnected in the first 2 minutes).

  • MarkOrlan Mark Orlan (@MarkOrlan) reported

    @dkeramidas It's an oligopoly. Switching is a short-term solution. Long term it's all the same. Bell, Telus or Rogers have too much clout with the federal gov't. All the Canadian carriers know they've got you by the *****.

  • agentgnocchi sara 💖 (@agentgnocchi) reported

    damn this telus commercial is about to convert me

  • TommyPizzavonni Tommy Pizzavonni - Mike (@TommyPizzavonni) reported

    @TELUS why does all of westbank & peachland Kelowna have one bar lte all the time. Been here for months and it’s always crap service. Honestly thinking of changing companies if you can’t figure it out.

  • mtc_80 Mike (@mtc_80) reported

    @TELUS the video quality of NHL Centre Ice through Telus cable is terrible. I’d argue it isn’t even in HD. What a waste of money.

  • DheyManagement DHEY-C MANAGEMENT (@DheyManagement) reported

    @Rogers Bell and Telus would never do this

  • toddpruner Todd Pruner (@toddpruner) reported

    @ryawesome Thanks for reminding me I'll have to pay a cancellation fee to Telus at the end of the month, after being forced to sign a two-year contract when I started service.