Telus outages and service status in Athens, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Athens, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Athens, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Athens, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at Telus
Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Telus Issues Reports Near Athens, Ontario
Latest outage, problems and issue reports in Athens and nearby locations:
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Stephen Lee (@StephenRLee) reported from Athens, Ontario@TELUSsupport Your telling me @TELUSsupport doesn’t have access to Telus support? Really? All I want to know is when Athens Ontario is going to get the tower upgrade we have been promised for over 2 years.
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Stephen Lee (@StephenRLee) reported from Athens, OntarioSo we are now down to not being able to call on weekends or peak times because of over saturation and terrible signal. Neighbour is a nurse and the hospital can’t reach her half the time. Any news on helping out your rural customers? @TELUS @TELUSsupport
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Stephen Lee (@StephenRLee) reported from Athens, Ontario@RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.
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Stephen Lee (@StephenRLee) reported from Athens, OntarioWe have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Justin B. Manuel (@Justin_B_Manuel) reported@TELUS was offered a promo today but due to technical issues on the reps end, I wasn't able to get it. They told me I had to call them back another day Why do I need to call & wait on hold to redeem an offer that'll end up in me paying you guys more a month for? Seems backwards.
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Gabriele Polidori (@OSX_rulez) reportedHello @haveibeenpwned do you already have data from Telus Digital breach? Incident was identified on November 2025, now they're alerting their users. #privacy #databreach
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TELUS Support (@TELUSsupport) reported@milleni0wl We're here to help and a DM away if you require assistance with your TELUS services.
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Michael Collett 🇺🇦 🇳🇴 🇫🇷 🇮🇪 🇮🇹 (@michaelgcollett) reported@TELUSsupport Working with Telus is not awesome. Getting technical support is impossible.
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Nilesh Kashinath Vikhe (@vikhe_nilesh) reported@TELUSsupport TELUS SmartHome: repeated false alarms → police dispatch while I was on a flight. Told to pay + upsold $5 add-on. Neighbour had same issue, paid hundreds. Fix the system, don’t monetize faults. Will escalate if unresolved.
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B r a d (@frontwheelrider) reported@JackieBee_16 @Sportsnet I had this problem with Telus too . I haven’t been with them for a couple years now . Much happier
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rick douglas (@rickdou78681875) reported@Derekrants They're also in all three levels of law enforcement: Toronto Police, Ontario Provincial Police, and RCMP. They work in postal offices, Service Ontario, Service Canada, private security companies, communication companies (Rogers, Telus, Bell, etc).... They are everywhere.
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R𓃟byn (@Hunny_diva) reportedBeen without any internet since 2pm yesterday. Crashed on Friday & Saturday as well. @TELUS @TELUSsupport are you going to fix this next year? Im also looking for compensation. Are you going to pay for my cellular data usage? #Telus #Outage #TelusSucks I may switch providers
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BS Detector (@allliesonyou) reported@ProvoGal01 @TELUS @TELUSsupport The most absurd thing is these calls are terrible, laggy quality and representing a phone company. I bet these calls hurt Telus more than helps them.
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TELUS Support (@TELUSsupport) reported@rmoreau12 Hi Rick, alternative to calling, we're here and ready to help if you need any assistance with your TELUS services.