Telus

Telus Outage Report in Athens, United Counties of Leeds and Grenville, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Athens, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Athens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Athens, United Counties of Leeds and Grenville, Ontario 12/12/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Athens, Ontario

Latest outage, problems and issue reports in Athens and nearby locations:

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @TELUSsupport Your telling me @TELUSsupport doesn’t have access to Telus support? Really? All I want to know is when Athens Ontario is going to get the tower upgrade we have been promised for over 2 years.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    So we are now down to not being able to call on weekends or peak times because of over saturation and terrible signal. Neighbour is a nurse and the hospital can’t reach her half the time. Any news on helping out your rural customers? @TELUS @TELUSsupport

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @RogersHelps Currently with Telus and looking for a better deal for 5 phones and 2 tablets. Can you help? I have some free time for a call today.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • betamanic Cody Stuart (@betamanic) reported

    @bowcyclesports @dinnerwithjulie @TELUS Because we live in Canada and for some strange reason treated like some sort of backwoods frontier type society where cell phone companies treat customers like they’re laying down the first railways across a new country and therefore able to charge whatever they want

  • Lytzki Lytzki (@Lytzki) reported

    @Heyheydownthes1 @TELUS @snarkivarius can you help with this?

  • Awcmon1 Shelly Houben (@Awcmon1) reported

    @KTBarnes3 I do this all the time working the drive-in at Telus Spark. When I am in a hurray I just say the first word that comes to me… I ended up writing it down but don’t have time to read…. Lol

  • robins_djrobins rozhaz (@robins_djrobins) reported

    @TELUS we have Telus, slow service!

  • LauraU2girl 🇨🇦LD Mac Fully Vaxxed 🦋Ben Solo Lives🦋 (@LauraU2girl) reported

    @dinnerwithjulie @TELUS Want to talk internet and tv, too? 7 straight days without Telus internet, tv and landline. Cell is Bell but I was down to 30 min talk time as emergency back-up for those 7 days. I think I spoke and "chatted"with 16 CS people over the 7 days. Save us @Mintmobile

  • BadNewsJays Röman (@BadNewsJays) reported

    @Comradnan My phone died last week so looking at an upgrade but luckily in Ottawa we have access to some cheaper options that are big in Quebec. Have had no problems with Telus in 6 years though

  • SpinHoopRun K-Mac-N-Cheese (@SpinHoopRun) reported

    @dinnerwithjulie @TELUS Best of luck with Shaw. Terrible service outside the city and the 2 GB of data won’t last long. I live near the edge of the city and often was considered “roaming”, burning up the 2 GB nationwide in no time.

  • deidras66 Dee (@deidras66) reported from Calgary, Alberta

    @dinnerwithjulie @TELUS Customer service, the new oxymoron 😡

  • Heyheydownthes1 Hey, hey, down the street (@Heyheydownthes1) reported

    @Lytzki @TELUS Wow. Talk about kicking someone when they’re down #fuckcapitalism

  • WhoseBacon WhoseBacon (@WhoseBacon) reported

    @edmontonjournal @TELUS Telus has the worst connection ever. And they throttle your bandwidth constantly