Telus Outage Report in Atlin, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Atlin, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Atlin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Telus
Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Owen
(@OmvOwen) reported
wow Telus is scummy for calling me 4 times after I transferred my number. **** off.
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Bong
(@Bong92632021) reported
@RogersHelps saw a package I wanted but can’t get why because I am an old customer!! Walking over to Telus as they have the same package! Guess #loyalty doesn’t matter anymore. Great service and great retention #not!
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Michael Anderson
(@mb_anderson1) reported
@elishadacey I enabled a feature with Telus called Call Control. It requires inbound callers to enter a (random) number, which robocalls can’t do. Not sure if that addresses your problem, but works well.
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AlexandraSamuel.com
(@awsamuel) reported
@TELUSsupport you folks did not read my tweet at all. I am asking you to enable casting on the optik app, make it possible to auth CNN Roku app or MSNBC iOS app. Or better, yet, develop your own Telus app for Roku. Failing any of that, how about Bluetooth audio support on my optik box?
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Anthony Bosco
(@Anthony82751001) reported
I’m disgusted with the service at @TELUS and @ADT home security. Why receive a callback when there’s no one on the other end to speak to when they call you back. A 15 minute wait time is now 1 hour.
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Tom wilson
(@Wilson12_T) reported
@TELUSsupport starting to get annoying paying 110$ a month for wifi that doesn’t work and having Telus say they fixed it every time you call ,, something needs to be done about your service!
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Cameron Wilson
(@CameronBWilson) reported
@TELUSsupport @TELUS how about you actually fix our service and stop patching it or sending out a tech for the 4th time. This sucks.
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Alexandra Posadzki
(@alexposadzki) reported
@tedwoodhead Mr. Davies is discussing a specific change that Rogers plans to make to its network that is [REDACTED]. Apparently Bell and Telus networks are already set up in this way, he says. “Candidly, I was surprised to see that this was not already in place” at Rogers. #CTRS #telecom
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Macramé Owl says, “see you on Instagram”
(@pahl_brighteyes) reported
@TELUS @ExcellenceCan What's the cost of canceling the contract early? This has been the worst company experience of my life. I'd have asked the chat-bot, but it's just another one of the Telus things that doesn't work well.
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Macramé Owl says, “see you on Instagram”
(@pahl_brighteyes) reported
@TELUS @ExcellenceCan Actually, you should pay me back. You are still failing to fulfill the contract. I dropped two service because Telus didn’t make it work.