Telus

Telus Outage Report in Balfour, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Balfour, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Balfour and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Balfour, British Columbia 02/04/2026 00:05

February 04: Problems at Telus

Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Balfour, British Columbia

Latest outage, problems and issue reports in Balfour and nearby locations:

  • beerleague76 BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • maej43 Michelle “Bring Back The Masks” Jones (@maej43) reported

    I am convinced that Telus has to be the worst run company I have ever encountered. My God. Useless. Five days in and I still can’t get a hold of someone. Smdh.

  • HitankGupta Hitank Gupta (@HitankGupta) reported

    @TELUSsupport I'm getting outage 2nd time this week without a notice in Surrey and it impacts our commitment adherence towards work. There is no way to complain about this. if I call I am getting my number to speak to agent in 1 hr. Getting fed up with Telus, No proper support.

  • hannah_3_00am toomuchbuttah (@hannah_3_00am) reported

    @TELUS I have been trying to find an actual human to speak to. I don’t want the “virtual assistant”. Find me a person or cancel all my Telus stuff. Now please. What number do I call to find a human.

  • JChambrs Jeff Chambers🇨🇦🇷🇺 (@JChambrs) reported

    @TELUS ... I've been on the phone for 55 minutes and counting to cancel my smart hub. Make canceling services available online. I wish I had more @TELUS things to cancel..

  • csscoreboard Cust Service Ratings (@csscoreboard) reported

    Telus: I have been a Telus customer for years (cell phone). I just got an email a few days ago saying they are rai

  • TylerPfeiffer1 Tyler Pfeiffer (@TylerPfeiffer1) reported

    @TELUS has to be the absolute worst company to deal with just spent 2 hours on the phone with 6 different people to sort out their screw up. We desperately need more competition in the phone market.

  • brittanydaalton britt🌛 (@brittanydaalton) reported

    @TELUSsupport @TELUS your service is trash 🫶🏼

  • sarcortesm Sarah Cortes (@sarcortesm) reported

    Hey @TELUS - tell me how this makes sense - A customer of 16 years wants to renew their plan for 2 years. The only option you're willing to offer is for me to pay $40 more per month for 4G service (I have 5G currently) or pay . Planning to move to Bell. #Telus #badservice

  • Shadow_Solos Shadow (@Shadow_Solos) reported

    @smidgetmcnugget @tinymidna @hergalaxygg For sure. They could have done something like the Telus series did in Canada. Reduced prizes but full support for multiple tiers of skill. It definitely takes more work which may be why it wasn’t done. Also total scoring doesn’t help as it encourages teams to play even more aggro

  • secret_hamilton secret hamilton (@secret_hamilton) reported

    @TELUS What a load of crap. The smartphone in the photo contains more toxic chemicals and use of child labour than anything you will “accomplish” with 5G.