Telus

Telus Outage Report in Balfour, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Balfour, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Balfour and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Balfour, British Columbia 01/20/2026 17:00

January 20: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Balfour, British Columbia

Latest outage, problems and issue reports in Balfour and nearby locations:

  • beerleague76 BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BobFarstad Bobster Claws (@BobFarstad) reported

    @kirst_alyssa I’ve rarely had issues with Shaw. Telus.. complete opposite. It’s almost like they see my name and think ‘It’s him again..let’s see how bad we can mess this up this time!’ 🤯

  • hanguksarameeda Lewis 는 완전 바보 (@hanguksarameeda) reported

    @HockeyHugs10 @chan_bing Can confirm this is how I got better Telus service after I left Shaw. Shaw begged me to stay and kept offering more deals but Telus offered the same for less money.

  • 2poor4vancity ... (@2poor4vancity) reported

    Hey @TELUS @TELUSsupport Your customer service is beyond horrid. Where is your web chat assistance? and thanks for having me going through 30 prompts before I can speak to an agent! P.s your hardwired TV box loses signal every 20 secs. POS

  • alisonborealis alison - 30s with comorbidities (@alisonborealis) reported

    @MichelletypoQ Yeah, that's what I have. I kinda just want to replace it. Telus doesn't have them any more, though, so I'm going to look at the link you shared. (the back plate on mine is coming off and I think it's led to power connection issues...)

  • Tan976 Tanner Doiron (@Tan976) reported

    @kirst_alyssa Have the Fibre 150. Never had an issue for streaming or gaming. IMO Shaw is by far your best bet in Calgary. It's not perfect, but Telus internet is laughable for the value.

  • chefgauravs GauravSachdeva (@chefgauravs) reported

    @airindiain hi air india your toll free number in canada is not working 18886341407..it instantly goes fast busy when I try from my telus cell phone

  • sonnycaron sonny caron (@sonnycaron) reported

    @TELUS @TELUSsupport was with u guys 10+ years and u guys call me telling me how u miss me u want me back !!! 4 plus hours on the phone trying to hook up a cell phone this morning .......... unreal how u treat the people that keep your business going

  • brockscrocs salamander hamilton (@brockscrocs) reported

    @chan_bing If you’re not lucky enough to be in a newer building that can get teksavvy etc it’s just ****** Telus and Shaw :( I’ve had way better experiences with Telus (which speaks more to how bad Shaw was than anything)

  • _ainasuraya Aina Suraya (@_ainasuraya) reported

    Can someone tell me where can i find hair dye gree color yg halal or telus air .. i jumpa satu kt shopee and it doesn't work at all even after bleach

  • a1da0da albedo. ( visionless arc ) (@a1da0da) reported

    [[ on the phone with telus tryinf to fix my wifi so i can install the genshin update dhmu