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Telus outages and service status in Balfour, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Balfour, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Balfour, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Balfour, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 15: Problems at Telus

Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Telus Issues Reports Near Balfour, British Columbia

Latest outage, problems and issue reports in Balfour and nearby locations:

  • beerleague76
    BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Mary54661403
    Mary (@Mary54661403) reported

    @TELUS They don't recognize my email, password is incorrect and ask me to reset it. Have done that several times but it never seems to work I have an email today "Koodo Apple Stream" and was able to get in from my "save e-mail address and password but not when I type Koodo for access?

  • SteveMFinlay
    Steve Finlay (@SteveMFinlay) reported

    @TELUS Crisis averted! Service is much more reliable on the way back.

  • engalicorn
    Colin Regan 🚀 (@engalicorn) reported

    @JonFraserTF @TELUS Yeah my experience last month with them was brutal. Activated international roaming online no other option. Turns out Seattle isn't international. $100 worth of roaming fees before I even left the airport @ $5/mb They text me "Text ROAM" to activate timing. "How embarrassing there's been an error" 2 hrs with tech support no solution. Bought $25 dollar esim online. Unlimited data for 5 days. 1/5 the cost of Telus Roaming plan that I can't add. Now I know.

  • DaBluedudeGames
    DaBluedude (@DaBluedudeGames) reported

    Update: 1H16M IN and we got a $15 / month discount for a service which is LITERALLY CUT IN HALF (Telus Internet 150 plan (40 up), I now get 74mpbs down and 20 up. #telus should commit to their infrastructure and upkeep copper service where fiber is not available.

  • diviinevoice
    lucy 🩷 FORTUNE’S WEAVE! (@diviinevoice) reported

    HOW IS IT DOWN FOR SPECIFICALLY ALBERTANS WHO USE TELUS HOW ******** DOES THAT HAPPEN

  • JoelDeTeves
    Joel - coffee/acc (@JoelDeTeves) reported

    He's right, but letting Cohere and Telus grift taxpayers isn't going to fix it

  • Rick19053470
    Rick (@Rick19053470) reported

    @JonFraserTF @TELUS Yikes!! I just moved to Telus from Shaw/Rogers to get much lower rates and fibre-optic service.

  • PsudoMike
    PsudoMike 🇨🇦 (@PsudoMike) reported

    @KerrGordon Not typically — SIM cards are separate from the device. The phone connects to the network via the SIM (or eSIM). Telus framing it as hardware doesn't change that it's a mandatory access fee.

  • LisaMar91564392
    Unacceptable Lisa ........Concerned Canadian (@LisaMar91564392) reported

    @JonFraserTF @TELUS I ended a 19 year cellular/internet stint with Telus 2 years ago. Took 4 months and 6 phone calls to finally get $143 refund from them. Best move ever. They treat you like fodder.

  • SammySayzso
    Sammy Sayzso (@SammySayzso) reported

    @JonFraserTF @TELUS They are horrible and committed I think fraud on me. Some in their sales dept held opened 5 new lines on my account and then when I called them out on it they said “oh sorry. I activated it for the wrong person” the sales guy was trying to make their monthly sales quota.