Telus

Telus Outage Report in Willow Point, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Willow Point, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Willow Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Willow Point, British Columbia 01/24/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Willow Point, British Columbia

Latest outage, problems and issue reports in Willow Point and nearby locations:

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @infil00p @doctorow That's not to say that Telus et al won't do what they've done in Nelson and squat on municipal fibre, charging people way over for the privilege of an email address, limited tech support, and I guess a digital TV subscription. They definitely will.

  • beerleague76 BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @cjensen On the other hand, I get 20 Mbps off the stock Telus router in the basement from the other side of the second floor, so it's not terrible to start and anything will be an improvement.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • erikrolfsen Erik Rolfsen (@erikrolfsen) reported

    @TELUSsupport Yes, the Crave website has its own issues. Can’t even access a login page, which is why we were trying to go in via Telus+. Never mind, we are going to find something else to do.

  • jppl1979 JPPL (@jppl1979) reported from Canmore, Alberta

    @sportsfan_ian @y3khan @globeandmail Who cares about where the head office is? I rather have the best service/price/innovation regardless of location of HO. What did Shaw bring go YYC? nothing. Bell isn’t factually montreal but Toronto. Vidéotron is mtl, Rogers Toronto and Telus Vancouver. Shaw dug its own graves.

  • adolwyn Beth Allan (@adolwyn) reported

    @OfftheDial My issue is that Telus has done NO capacity improvements in my condo building, so the node is so saturated and slow that it's unusable at times. Shaw has upgraded it consistently and the speeds are very good... urgh. Rogers won't touch it again for twenty years now.

  • DutchLady Miche (@DutchLady) reported

    @TELUS in the old days, I could phone Telus, ask for Cdn support and be put through. Now, I’ve had loyalty for ADT (wrong dept!!), loyalty for personal mobility now asking for loyalty for optik. I’m on hold for at least 45 min and have been on the phone for over 3 hours in total!

  • VeeRocks_eth Tyler - VeeRocks.eth (@VeeRocks_eth) reported

    @anthonyc_eth @TELUS @TELUSsupport I haven’t had much of an issue today

  • swoace Swoace (@swoace) reported

    Since the storm down here in Fort Erie we haven't had internet service. Between @telus and @cogeco I pay over $350 a month. Telus coverage is brutal by the border and Cogeco can't seem to get a tech out. A lot of $$ to put out every month to not have services when you need them

  • laurelcmc Laurel McIntyre (@laurelcmc) reported

    @TELUS Roaming charges are automatically applied when BC ferry travels near Suchi islands in Washington! FIX THIS & your 90 minutes to 3 hours on hold to get reversed

  • firststartrmh Heather, but way more fun this year! (@firststartrmh) reported

    @JohnFashionGuy @lesleyprimeau @TELUS Ahhh, it would seem Telus’ customer service standards are still in the toilet. And now they are involved (heavily) in our healthcare system. 😳

  • caitp69 @caitp@mstdn.social (@caitp69) reported

    everybody: hey maybe split up rogers, bell & telus and enable smaller companies to rent infrastructure at cost government: lol we're just gonna let them consolidate further into a single monopoly for the lols. **** your money!

  • NickyBeachLover nicky (@NickyBeachLover) reported

    Telus sent out snail mail on new Telus acct for ADT users. 9 digit acct # at my Fin Inst. did not work. Needs 10. After 2 hrs of tweets they had to provide a work around with an extra #. Very poor communication on changing acct #. Good luck.