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Telus outages and service status in Willow Point, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Willow Point, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Willow Point, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Willow Point, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 25: Problems at Telus

Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Willow Point, British Columbia

Latest outage, problems and issue reports in Willow Point and nearby locations:

  • blaine
    Blaine Cook (@blaine) reported from Nelson, British Columbia

    @cjensen On the other hand, I get 20 Mbps off the stock Telus router in the basement from the other side of the second floor, so it's not terrible to start and anything will be an improvement.

  • beerleague76
    BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

  • blaine
    Blaine Cook (@blaine) reported from Nelson, British Columbia

    @infil00p @doctorow That's not to say that Telus et al won't do what they've done in Nelson and squat on municipal fibre, charging people way over for the privilege of an email address, limited tech support, and I guess a digital TV subscription. They definitely will.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • knowpium
    Knowpium (@knowpium) reported

    @MelissaLMRogers @TELUSsupport i pay 35 a month for my unlimited plan. in Canada. Telus just sucks.

  • AlicatraeFraser
    AF 🇨🇦 (@AlicatraeFraser) reported

    @jodyvance @TELUS After reading this problem you had last Fall, asking for your cable TV back to hardwired not wifi as cable was going off. I had Telus in & had technician hard wire (cable to wall) He checked the system, upgraded to new modem. I paid for the call cause it was extensive work.

  • hilton_cas99159
    Casey Hilton (@hilton_cas99159) reported

    @jodyvance @TELUS Have the same problem with Rogers so not sure what the answer is. Canada has the highest fees for Internet and the worst service

  • CrunchyCarpets
    Kerry Sauriol (@CrunchyCarpets) reported

    Dear @telus and @TELUSsupport please cancel our account with you. We have been trying since the new year. We have been on hold now for a very long time. Again. Your company is a nightmare now.

  • NLongbottom432
    Mike Meins C.D. (@NLongbottom432) reported

    @MelissaLMRogers @ALEXS80245780 @TELUSsupport I talk to an agent in the call support. My contract had ended and now owned the phone. But bill didn't go down. I had been with Telus for thirty years and moved to Koodo and felt I was being ripped off. Now I know why I wait so long to speak to an agent. I kept them on the line and moved my bill from $120 with most of the bells and whistles that I need to having two lines (my wife and I) for $86 dollars, again with everything we need, lots of data, calling and texting and back to Telus. What got it down from around 95 to 86 was having Telus automatic withdraw. Now I need to talk to them about my $325 cable/internet bill.

  • Mis_Nim
    Nikki 🇨🇦 (@Mis_Nim) reported

    @itsmeNoahD @TELUS @TELUSsupport Oh I would lift the roof They're a horrendous company and I will tell everyone I know to never do business with them

  • FringedCanuck
    Salty Albertan (@FringedCanuck) reported

    @MelissaLMRogers @va3kbc @TELUSsupport Screwed by the monopoly of telecom in Canada. I want to set a phone from the states. Far cheaper than Canada. Our bill is gross every month. Telus is garbage.

  • kittybunbun4
    Kathy Steffich Wells (@kittybunbun4) reported

    @jodyvance @TELUS I hate Telus, they are just the worst in customer service or lack of it. I am with Rodgers and they are great.

  • Uzarre
    Rob Charron (@Uzarre) reported

    @jodyvance @KevinMcCurdy @TELUS So you are hardwired and they have boost adapters on the main line? If this is an Apt building i bet there is cross line issues and a faulty signal booster somewhere in line. I almost guarantee it, especially if its not Fibre all the way to your modem

  • CanucksIn4
    David Cee 🇨🇦💪🏼🇮🇹🇫🇮 (@CanucksIn4) reported

    @jodyvance @TELUS lol. Right. I had the PVR box changed out once and that improved things but the equipment is just crap. Not state of the art at all.