Telus

Telus Outage Report in Willow Point, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Willow Point, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Willow Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Willow Point, British Columbia 01/20/2026 17:30

January 20: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Willow Point, British Columbia

The most recent Telus outage reports came from the following cities: Nelson.

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City Problem Type Report Time
CanadaNelson Internet
CanadaNelson Internet
CanadaNelson Phone
CanadaNelson Internet
CanadaNelson Internet
CanadaNelson Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Willow Point, British Columbia

Latest outage, problems and issue reports in Willow Point and nearby locations:

  • beerleague76 BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @cjensen On the other hand, I get 20 Mbps off the stock Telus router in the basement from the other side of the second floor, so it's not terrible to start and anything will be an improvement.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dwrf6 Donny Fairborn (@dwrf6) reported

    @airdog10 @GlenMotz Sure, the government has broken many laws and human rights violations, Telus using cell collecting phone data, same same Aaron..

  • Nelson19777 🇨🇦Full Nelson🇨🇦 (@Nelson19777) reported

    @Zer0PucksGiven @koodo @telusmobility And it's cheaper. I'd argue Telus customer s are the dummy's.

  • VeryScott Scott Troudt (@VeryScott) reported

    @TELUSsupport You'll tell me to call into technical support. No worries, I know it's not your fault that TELUS has fallen off of a customer service cliff.

  • minyoonkeee Alisha⁷ 🇨🇦 🎫 🧈🌱 (@minyoonkeee) reported

    I will be cancelling my service with @TELUS after my experience with them. Their bring it back plans are an absolute scam and their representatives are a bunch of liars. People do your research and ask as many questions as you can before getting into any phone plan.

  • rpbroad Richard Broad (@rpbroad) reported

    @TELUS Your client care specialist came through and straightened out my bill. Best part- I didn’t have to call you. Let’s hope we don’t have anymore issues. Thanks

  • TristanJer Tristan (@TristanJer) reported

    @TELUS We understand you outsourced your customer service to save money, but the agents don't speak English and cannot resolve my issues as they don't understand what I am calling about. This is not helpful and gets nothing resolved, and leads me to have to call multiple times.

  • Joshramsey4ever JAKE (@Joshramsey4ever) reported

    @TELUS is not the amazing and caring company they claim to be, since November my brother has gotten over $1,500 in bills without explanation... they were not overages and Telus claimed to "fix" it but did nothing and continued to do the same the following months. @TELUSsupport

  • p1nkmagg1t succubus (derogatory) (@p1nkmagg1t) reported

    @novllas i have TELUS, go to the crave website and see if you can log in w your service provider

  • VancouverBlues G (@VancouverBlues) reported

    @Tentoads4truth Telus. Databases of phone numbers. Alberta Health. Data. Elections. ****.

  • Reneedeon RD (@Reneedeon) reported

    @TELUSsupport @TELUS you guys now reap off customer in the name of charges… kindly revert my money and train your agents to give appropriate information to customers