Telus

Telus Outage Report in Willow Point, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Willow Point, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Willow Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Willow Point, British Columbia 02/21/2026 19:05

February 21: Problems at Telus

Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Willow Point, British Columbia

The most recent Telus outage reports came from the following cities: Nelson.

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City Problem Type Report Time
CanadaNelson E-mail
CanadaNelson Internet
CanadaNelson Internet
CanadaNelson Phone
CanadaNelson Internet
CanadaNelson Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Willow Point, British Columbia

Latest outage, problems and issue reports in Willow Point and nearby locations:

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @infil00p @doctorow That's not to say that Telus et al won't do what they've done in Nelson and squat on municipal fibre, charging people way over for the privilege of an email address, limited tech support, and I guess a digital TV subscription. They definitely will.

  • beerleague76 BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @cjensen On the other hand, I get 20 Mbps off the stock Telus router in the basement from the other side of the second floor, so it's not terrible to start and anything will be an improvement.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Tanfana830 Tanfana830 (@Tanfana830) reported

    @jpappone @TELUS @TELUSsupport Have you clicked on note 3 next to the first price? My guess is that price is dependent on other conditions being met. Most often in the US, the condition is usually trading in an old phone and/or being a new customer.

  • tiwari_shantanu #Shan# (@tiwari_shantanu) reported

    @TELUS @TELUSsupport what kind of techical support you carry not able to find the account what if any theft in the busines . Terrible

  • UbhiHarminder Harminder Ubhi (@UbhiHarminder) reported

    @TELUSsupport I have unsolved issue. I was offered I phone 13 pro by Promoting team but sent Samsung that I had never ordered. I returned that phone however my account is still opened and showing balance to pay whereas I am not using Telus.resolve issue ASAP.

  • CandaceElliott Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta

    So many dropped cell calls and no service sometimes in the city from @telus…? Does 5G suck right now? #yeg #cellservice #telus

  • PupKirby Kirby 🦫 (18+) (@PupKirby) reported

    Telus internet still down in north Burnaby after recent power outage ended.

  • savouxx savouxx ☁️ (@savouxx) reported

    @TELUS your company doesn’t provide service on the Skytrain in specific spots. It drops in coverage and doesn’t load anything. Freedom mobile , your competitor for half the price (who I just switched from) has coverage on the Skytrain and underground. They invested in the tech.

  • AloneDoughnut David Smith | AloneDoughnut (@AloneDoughnut) reported

    I was literally debating upgrading my @TELUS services this afternoon. Now my internet is down and their service office is closed and their AI is useless... @TELUSsupport any suggestions?

  • markroseman Mark Roseman (@markroseman) reported

    Company that does the billing software we use in my wife’s practice bought by WELL Health. Could be worse (bought by Telus), but still… ****. Unavoidable, but this ongoing industry consolidation is not likely a good thing for doctors or patients.

  • olyfilmgirl 🇨🇦🏳️‍🌈 Talia M. Wilson #GenXZeneca 🌈🇺🇸 (@olyfilmgirl) reported

    So, how long am I supposed to wait for the Telus doc to call me? Been checked in since 11:30, appt was 11:40, and crickets. This doesn't help my heart rate, which just jumped from 71 to 105. #telushealth

  • FlungingPicture FlungingPictures 🇨🇦 (@FlungingPicture) reported

    @TELUSsupport I'm in Burnaby BC.We had a power failure. @bchydro. Now the modem is not working Is Telus down around Brentwood?