Telus

Telus Outage Report in Willow Point, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Willow Point, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Willow Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Willow Point, British Columbia 02/17/2026 02:30

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Willow Point, British Columbia

The most recent Telus outage reports came from the following cities: Nelson.

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City Problem Type Report Time
CanadaNelson E-mail
CanadaNelson Internet
CanadaNelson Internet
CanadaNelson Phone
CanadaNelson Internet
CanadaNelson Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Willow Point, British Columbia

Latest outage, problems and issue reports in Willow Point and nearby locations:

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @infil00p @doctorow That's not to say that Telus et al won't do what they've done in Nelson and squat on municipal fibre, charging people way over for the privilege of an email address, limited tech support, and I guess a digital TV subscription. They definitely will.

  • blaine Blaine Cook (@blaine) reported from Nelson, British Columbia

    @cjensen On the other hand, I get 20 Mbps off the stock Telus router in the basement from the other side of the second floor, so it's not terrible to start and anything will be an improvement.

  • beerleague76 BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • seanfollis Sean Follis (@seanfollis) reported

    @TELUSsupport Yes and no. No earlier appointment was available but the phone mysteriously started working last night after a 48 hour outage, the fifth such outage she has experienced in the last 18 months. She has reliability concerns now about Telus service as it’s a lifeline for her.

  • Beaproaboutit Gulag Inmate 00069 (@Beaproaboutit) reported

    @TELUS You are potentially the worst cable internet provider in Canada. Buy me out.

  • sketeru Wayne (@sketeru) reported

    @Crackmacs All the time. Want to switch to Telus but they don’t have optik service in my section of Calgary.

  • AJSturgess Andrew (@AJSturgess) reported

    PSA: Never preorder a device from @Telus @TELUSsupport I preordered a phone in the first half of August. It was released last Friday. It hasn't shipped yet. Telus is telling me to expect another 6-8 weeks for it to ship. Absolutely unacceptable.

  • SoupVessel fully vaxxed infinite chimps (he/him) (@SoupVessel) reported

    @staceyy_j Telus is a garbage company on top of the issue of corporatizing public health.

  • Charlene_Kotze Dr. Charlene Kotze (@Charlene_Kotze) reported

    @wyoachim @batujet @TELUS Something to consider. The guy who came to my house, however, was very insistent, even after I asked him to leave. Came into my foyer and demanded a bottle of water. Good product, but not the way to gain a customer.

  • kristinafanzega kristina (@kristinafanzega) reported

    Thanks @TELUS for putting me on hold for an hour and 6 mins to hang up on me. I will invoice you for my time

  • Mrsraggededge Carmen (@Mrsraggededge) reported

    @MrsJLovesJesus We have the Telus internet hub, but the cell service can get spotty so we had to put in a booster to get better cell signal (hub works off cell towers). I just registered for starlink cause we can’t do run TV/hubby working/son doing school stuff at same time. It’s $120/mtn

  • tiv_jar1 Tiv (@tiv_jar1) reported

    @TELUSsupport I need to consider another provider if telus can't resolve it for me. I have called before regarding this issue. Someone tried remotely fixing it but doesn't seem to have fixed the issue.

  • Precede_OHS Precede (@Precede_OHS) reported

    Unfortunately, due to @TELUS having some IT issues, our 1-866-989-0499 toll free number is not available. Our online portal & email booking options are still available, or please dial directly to 587-815-0456 to speak with a Customer Service Agent to book your appointments.