Telus Outage Report in Willow Point, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Willow Point, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Willow Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Telus
Telus is having issues since 01:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Willow Point, British Columbia
The most recent Telus outage reports came from the following cities: Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Nelson |
||
| Nelson |
Internet | |
| Nelson |
Internet | |
| Nelson |
Phone | |
| Nelson |
Internet | |
| Nelson |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Willow Point, British Columbia
Latest outage, problems and issue reports in Willow Point and nearby locations:
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Blaine Cook
(@blaine) reported
from
Nelson, British Columbia
@cjensen On the other hand, I get 20 Mbps off the stock Telus router in the basement from the other side of the second floor, so it's not terrible to start and anything will be an improvement.
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BEERLEAGUE
(@beerleague76) reported
from
Willow Point, British Columbia
@ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.
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Blaine Cook
(@blaine) reported
from
Nelson, British Columbia
@infil00p @doctorow That's not to say that Telus et al won't do what they've done in Nelson and squat on municipal fibre, charging people way over for the privilege of an email address, limited tech support, and I guess a digital TV subscription. They definitely will.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Timi-Lee
(@TimiLee16) reported
@Leah_Holiove @Shawhelp Never had a problem with Telus...been using them for years. Had Shaw when I first moved into my current suite, but it was so bad I switched to Telus & landlords did right after. I would never go back.
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Mel Green
(@13mgreen) reported
@TELUSsupport Existing customer looking to upgrade 2 phones and add a third. What do I have to do to talk to someone. Been on hold for 40 mins. Plan B is call Roger's Bell and Telus at same time and give business to whomever answers first
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Commissioner Miner
(@fanCRTCProfling) reported
Telus will likely R&V the #CRTC decision & claim those least able to afford service can subscribe to their flanker brands & which (and I have the recordings from their privacy office stating this) has less security & protections from sim swaps and unauthorized data disclosures.
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bryson
(@Bryson_M) reported
OTOH: “The CRTC is sending a clear message to Telus and other telecommunications service providers that are thinking of imposing such a fee on their customers. Should the practice continue, the CRTC will explore all available regulatory options.”
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Kate
(@kjlto1) reported
@Leah_Holiove @Shawhelp Not too many problems with Telus…fibre optic is 👍🏼. Have had them for years.
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JMM
(@JM_IMO) reported
@CRTCeng CRTC should not allow #telus to charge additional fee for credit card payment no matter what service. CRTC’s interest should be to look after public interest and it is totally against it.
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Erin Froese
(@FroeseErin) reported
@TELUSsupport why can’t I find any way to add a third subscriber to my mobility-employee purchase plan on your website?! My son is a Telus customer and we want to add him to our plan
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Philadelphia Collins
(@mustardtiger888) reported
@TELUS @TELUSsupport I was offered $13 as compensation for 1 week of no cell service when your line broke connecting my island. Pathetic.
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Irene3
(@Hurrucanegirl) reported
@CBCNews Telus used to be a great company to deal with which I have for 12 yrs. Now? As horrible as Bell ever could be.
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Lise 🖤💛 and ❤️💙🐶
(@kpeterson210) reported
So I’ve been on hold with @TELUS @TELUSsupport for an hour now listening to their horrible music. This is the second time doing this just so that I can get my final bill, pay it and be done with them. Such poor customer service. Can’t find an email so I can do it that way. UGH!