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Telus

Telus Outage Report in Willow Point, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Willow Point, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Willow Point, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Willow Point, British Columbia

The most recent Telus outage reports came from the following cities: Nelson.

CityProblem TypeReport Time
Nelson Phone 27 days ago
Nelson E-mail 2 months ago
Nelson Internet 5 months ago
Nelson Internet 6 months ago
Nelson Phone 7 months ago
Nelson Internet 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Willow Point, British Columbia

Latest outage, problems and issue reports in Willow Point and nearby locations:

  • blaine
    Blaine Cook (@blaine) reported from Nelson, British Columbia

    @cjensen On the other hand, I get 20 Mbps off the stock Telus router in the basement from the other side of the second floor, so it's not terrible to start and anything will be an improvement.

  • beerleague76
    BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

  • blaine
    Blaine Cook (@blaine) reported from Nelson, British Columbia

    @infil00p @doctorow That's not to say that Telus et al won't do what they've done in Nelson and squat on municipal fibre, charging people way over for the privilege of an email address, limited tech support, and I guess a digital TV subscription. They definitely will.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mitchc45856190
    SonicDude (@mitchc45856190) reported

    @TELUSsupport @PrasadYEG Telus ADT Support is the worst call centre I’ve have ever experienced. Call number prompts not acknowledged, agents wasting 5 minutes verifying identify only to find their system frozen and can’t schedule a dispatch call. Their call back service when on hold calls go to voicemail

  • Ashton_Deroy
    Ashton Deroy (@Ashton_Deroy) reported from The Beaches, Ontario

    Some @TELUS Customer service call. Ok so get this... I said my name was Tamara Crystal and I just kind of magically ended up on the phone with the agent. I rambled delusionally & they transferred me to a closed department. Not very professional #Telus . Not very #Capitalism

  • Cory_Babstock
    Cory Babstock (@Cory_Babstock) reported

    Got a call from @telus tonight. They were offering me an "awesome" deal for being a loyal customer. The deal was to add a line for $10.... problem is, all four of us have lines already and I don't think Dexter needs a phone... So, then Dee told them maybe we could look at…

  • yusuf_vaid
    Yusuf Mahamed (@yusuf_vaid) reported

    @TELUSsupport Hi. I chatted to someone at Telus yesterday who did a remote reboot but the problems persist today. The wifi keeps dropping with long periods of no internet connection. Can I please request a call back again??

  • jmneave
    Jackie🇨🇦 🍫 (@jmneave) reported

    I'm tempted to switch internet providers just based on how slow my current providers website is.....I'm looking at you @TELUS

  • Toonces_17
    Toonces (@Toonces_17) reported

    Hey @TELUS , your telemarketing contractors are using hospital phone numbers to get people to answer. Beyond bullshit, my next call is to customer service to cancel my phone and cable.

  • mikehickey6x
    M1k3 H1ck3y (@mikehickey6x) reported

    @AllanzkieB @SpaceX How do you like it? Any issues with it not working or performing well? I’m in Sherwood Park and Telus and Shaw are horribly slow.

  • realMitchyB
    Mitch Balmer (@realMitchyB) reported

    @AboutRogers real shame this Shaw buyout was allowed to happen. Had Rogers as my 1st cell phone company and switched cuz service provided sucked major ***. Pretty sure I'm gonna have to switch to Telus now cuz of them.

  • cary03515234
    #Overeducated😺🇨🇦 (@cary03515234) reported

    @TELUS @TELUSsupport do not under ANY circumstances let your elderly relatives sign up for Internet or TV services from Telus. My 93 year old father has been lying in a hospital bed trying to cancel his service on hold transferred dept to dept for hours on end. 1/2

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    How does a "root cause" outage for the Telus dead grandmother case look like? Dead because of greed?