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Telus

Telus outages and service status in Barrhead, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Barrhead, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Barrhead, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Cheridonna84
    cherry pie (@Cheridonna84) reported

    Wow @TELUSsupport @TELUS I can’t believe that, instead of upgrading a nursing home to fibre optics, you’re just going to disconnect all of their service. Most of those people in their their TV is there only thing to do and you’re going to take that away from them.

  • MacHmslf
    Butch Patterson (@MacHmslf) reported

    @AreOhEssEyeEe @Rogers Telus and bell pull the same crap

  • BradKilshaw
    Brad Kilshaw (@BradKilshaw) reported

    Does anyone else find it insane that @TELUS now warns you that they might charge you a service fee if you want to talk to an agent?

  • marksucanada
    mark su (@marksucanada) reported

    @TELUSsupport TELUS sucks

  • JoelEenkhoorn
    Joel Eenkhoorn (@JoelEenkhoorn) reported

    @TELUSsupport how come you don't respond to tweets or texts?? #telus @TELUS @TELUSBusiness Worst ever customer service that I've experienced.

  • librababymin
    zophi ⚽️ (@librababymin) reported

    my telus customer service agent is named zi sen and his english name is jason that’s just genius

  • silenttiger1
    The Watchman (@silenttiger1) reported

    @TELUS NOT future friendly ..NOT family friendly and NOT for the people ...they cant even finish putting in the lines in the city so that everyone has equal access to internt ..THEY ARE A TOTAL JOKE and not at the top of the food chain when it comes to service . disgraceful !!

  • SimpleMoolah
    Ryan (@SimpleMoolah) reported

    @TELUS 2hrs wait time for a customer service rep is TOTALLY UNACCEPTABLE! Been on hold for 2hrs and NO ONE has answered yet!😡

  • JeffKinakin
    Jeff kinakin (@JeffKinakin) reported

    @TELUS @TELUSsupport what’s the point of having a customer service number when I can’t reach anyone due to your automated system?

  • MubashshirZakir
    Mubashshir Zakir (@MubashshirZakir) reported

    @TELUSsupport @TELUS I am trying to add a new line to my plan. Going in circles with for days with support. Chat tells me it can't schedule callback. Call centre drops cals and, I get a text saying I will be prioritized next time I call. Then I am in massive wait times again.