Telus outages and service status in Barrhead, Alberta

Problems in the last 24 hours in Barrhead, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Barrhead, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeff Galbraith 🇨🇦🤝🇺🇸 (@JeffG4Sovr8nty) reported 5 minutes ago

  What is it with Telus service agents??? English is not their first language!!! Condescending happiness!!

• 
  Benjamin Ferguson (@ballisticpantz) reported 6 minutes ago

  @TELUS @TELUSsupport 1/2 <29 days since I had to get my network profile re-provisioned by someone with adequate administrative privileges. 90 minutes & finally talked to a floor supervisor who apparently is connecting to back-end technician. Cautiously optimistic while I wait..

• 
  Leo Seyerpa (@seyerpa) reported 7 minutes ago

  @smith_noreen @sarobertson_ His only work experience is a service rep for Telus. He only knows to call his manager - and unfortunately - he is the manager. Dude is lost.

• 
  Clare A (@Murphysmom67) reported 7 minutes ago

  RN I switched from Telus to Cogeco. I was told I didnt need a new SIM card bc Cogeco runs on Telus lines. Telus just disconnected me from the network. I have no calls, text or data. Your Chat line told me to call Mobility support. Apparently they dont understand what not activated on the network means. I need a Cogeco SIM card or to b reconnected to the network. What can u do to help? @cogecohelps

• 
  Canoof (@Canooflehead) reported 8 minutes ago

  @HotStoveD I just went through the same problem a few weeks ago. Phone agents were even less helpful and unwilling to retain my business. Decided to finally switch to Telus. Unfortunately, they have been just slightly better so far. The telecommunications monopoly in 🇨🇦 is a huge problem.

• 
  Felonia VonPantsuit (@vonpantsuit) reported 9 minutes ago

  @VanRothnRoll @BrettBitches Life's gonna get tough when I ditch my email and my bank/facebook/x/telus can no longer 'send a code to my email' to complete my login, or send me my bill. I have fking passwords for a REASON!

• 
  TuTymR (@TuTiimer) reported 10 minutes ago

  @kawstuh @TELUS TELUS is one of the worst customer service experiences one can have

• 
  Pelch61 (@I2LENS) reported 17 minutes ago

  @Frid45 RBC and TD Bank have large investments in the USA. Their brand is everywhere down there. Rogers, Telus and Bell sell iPhones, which is made by an American company call Apple. Metro, Sobeys and Loblaws sell American produce and other products that are American. Can you really be this stupid?

• 
  Bryan Clarke (@CoastalClarkey) reported 17 minutes ago

  Haven’t had a family doctor for over five years now. 🇨🇦 Try to sign up with some online company called Maple: sure no problem, take all my info….then they hit you with “join for $85 / mth.” Try sign up with Telus MyHealth: sure no problem, take all your info…no appointments available. Checked three months out. Canadian health care is so bad. Our BC government runs >$10B deficit, yet outcomes are simply terrible. Luckily, I live near Washington USA. Maybe I’ll just get a doctor down there to finally see how expensive it really is (or is not).

• 
  Ricardo World Engineer (@ricardointech) reported 20 minutes ago

  The 'priced in' narrative was always lazy. Telus has a leverage problem and fiber build costs that a dividend cut doesn't fix. The 17% spread vs BCE and Rogers is the market repricing fundamentals