Telus

Telus Outage Report in Barrhead, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Barrhead, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Barrhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Barrhead, Alberta 02/01/2026 21:00

February 01: Problems at Telus

Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SpaceMutiny Laharl (@SpaceMutiny) reported

    >Feds Order Rogers, Telus, Bell to Create Network Safety Plan within 60 Days What are the odds that this won't really address anything and is just the government public pandering to show they are addressing one of the biggest network collapses in years in infrastructure.

  • teddybear0624 teddybear0624 (@teddybear0624) reported

    @RogersHelps is the credit being given for the account or for each phone on the account....we have 4 people on acct that were put put by the outage...so it better be by phone...otherwise #telus is looking good right now!!

  • DeyOClub DEYO (@DeyOClub) reported

    @truptipatel @canantifraud Yeah, I saw one that even said something about a $50 credit and the person who received it was a Telus customer.

  • VitaB_12 Vitamin B12 (@VitaB_12) reported from Mission, British Columbia

    BC/Canada people! How do you feel about @TELUS ? Im sick of @Bell treating me like **** after so many years and am looking to switch in the next week or two!

  • parismarx Paris Marx (@parismarx) reported

    Yes, Canadian telecom prices are too high. But opening the market to more competition won’t fix the infrastructural problems, because that competition will still be on the Rogers and Bell/Telus networks (unless they’re nationalized). “Competition” is the wrong frame here.

  • tutorkag1 tutorkag (@tutorkag1) reported

    @CBCNews Emergency infrastructure "core" vs proprietary design - removed Canadian Safety access coast to coast to coast by digital design - no fail safe /backup inconceivable - negligence by design as in LTC - 5G recovery mtbf - Huawei not ripped out Bell Telus Rogers - Scenario Big3 Fail

  • MiallLaurence Laurence Miall (@MiallLaurence) reported

    Telus is so eager to steal customers from Rogers after Friday's outage that, among other things... they promised to send a technician to fix our Internet, which I depend on for a living, and said technician did not arrive at the time we were promised! Still nowhere to be seen!

  • daraddishman Marcus Riedner (@daraddishman) reported

    @TELUS you really need to fix your robot phone tree. It gets stuck in a loop asking for your existing account when you try to become a new customer.

  • lydia_douglas Lydia Douglas (@lydia_douglas) reported

    @shanicebanton @TELUS Never goes down with Koodo!!

  • nomedicinehat Tc nomedicinehat (@nomedicinehat) reported

    @HayesTSN I really think mostly WHL telus people out west never had an issue and don't know what your babbling about