Telus

Telus Outage Report in Barrhead, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Barrhead, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Barrhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Barrhead, Alberta 12/10/2025 09:50

December 10: Problems at Telus

Telus is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Scrabbo_Donk Pennis the Menace (@Scrabbo_Donk) reported

    @TELUSsupport @TELUS what is with your super crappy Optik TV service? It's like we've downgraded to having the old cable line flopping in the wind effects, lag and artifacting... This isn't fiber optic if you ask me... Never had an issue with @Bell

  • Anthony82751001 Anthony Bosco (@Anthony82751001) reported

    I’m disgusted with the service at @TELUS and @ADT home security. Why receive a callback when there’s no one on the other end to speak to when they call you back. A 15 minute wait time is now 1 hour.

  • Wilson12_T Tom wilson (@Wilson12_T) reported

    @TELUSsupport starting to get annoying paying 110$ a month for wifi that doesn’t work and having Telus say they fixed it every time you call ,, something needs to be done about your service!

  • TravisDakin Travis Dakin (@TravisDakin) reported

    Oh cool, I can't watch the @EdmontonOilers game because I took my family on vacation out of the country. Not sure what I'm paying premium money for @Sportsnet to @telus for. This is why people pirate services. Get your **** together.

  • LallyAd LallyA (@LallyAd) reported

    @moineespoetry @TELUS Join @Shawhelp im on there 1.5gig service and it’s great and more reliable I was Telus and it was horrible

  • fwtwit4 Fay W (@fwtwit4) reported

    @GuyRandomNumber @SunkInV2 @RachelNotley That's not true. Telus has a dr. on staff to help people who are unable to get to a doctor. I know people who have used it, I have used it and it works great.

  • digemden Dan Gowette (@digemden) reported

    @Rogers Wow! Service down again. Good thing I have @TELUS for my business phone!

  • VancouverExpat مغترب (@VancouverExpat) reported

    @MarketManiaCa 2hours for Telus and callback service doesn’t work

  • klr_12 Kayleigh 💓 (@klr_12) reported

    No way in hell did I just log onto my telus account and my joke services bill is like $450 …. It’s never been more than $200 and now I have all these charges after moving 😶

  • hilzzz04 Hilary (@hilzzz04) reported

    @telus wifi is horrible