Telus

Telus Outage Report in Barrhead, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Barrhead, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Barrhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Barrhead, Alberta 12/11/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • darkdragon8888 Troy T (@darkdragon8888) reported

    @TELUSsupport Hello Telus support. I moved my account to a new contract, included in this is a smarthome security package. This has not been shipped to my house and I am getting charged for it. Are you able to help look into this?

  • dave316 dave316 (@dave316) reported

    Why can't #RogersWireless fix the spam call issue. I got 8 calls in an hour. I get maybe one a day on my Telus line. They've got all sorts of money to put their name on ice rinks but all they can do is put "likely fraud" on a call. Time to move on.

  • NS_Kyris Kyris 🇨🇦🏳️‍🌈 (@NS_Kyris) reported

    @progfox69 @TELUS @TELUSsupport Lmao I ain’t paying them till they fix my now almost week over due completely incorrect phone bill

  • BCislander888 @BCislander (@BCislander888) reported

    @TELUS ok I give up waiting on the phone for 2 hrs. Just got a bill for $327 for services from Oct 26- Nov 15 for cable and internet. How could that be? Each month thereafter I phoned to close my account never getting closure. Today you sent me another bill. WTF.

  • smitty_mark Mark Smith (@smitty_mark) reported

    @TELUSsupport ongoing issue raised with telus previously. Screen/show freezes up every 10 or so minutes, audio also does occasionally. Channel doesn't matter. Telus Wifi box is 6+ yrs old, have you not upgraded users to newer, more reliable units?

  • llhawaii Loreo (@llhawaii) reported

    @OrcaBC101 @ED75Green @ServiceCanada_E It is disgusting 🤢 🫣😱🤯🤯😵‍💫😫😡🤬😤🤯🥵 being on hold is mind warfare , there has to be a better way , how can waits be so long on the phone 📞? Hire more people , let the higher ups run the phones one day a week to speed things up 🙄🙄😬 Telus is awful too

  • LifesrealMVP Stephen Ball (@LifesrealMVP) reported

    @TELUS you guys have the worst customer service. Waited over an hour for a call back, immediately put on hold. Trying the chat online. I'm the 26th in cue. Hire more people.

  • david_b Dave B (@david_b) reported

    @steeletalk If you are on telus or koodo they have a call screen feature you can turn on. Numbers that you haven’t allowlisted get sent to a “press # to continue”. My wife has this and it’s been great except for when she wants a callback from something with an auto dialer (eg support)

  • MarkusLkraM Marky L. (@MarkusLkraM) reported

    I was conversing with someone from @RogersHelps 3 weeks ago when this was happening and all they could tell me was submit a complaint to the Anti-Fraud website. While the conglomerate of Bell, Rogers and Telus (Rogers is my provider), gouges Canadians everyday with their prices..

  • yah_but douglas brown 📷🦉🦅 (@yah_but) reported

    @steeletalk I use Telus Call Control now and get no more scam or 1-800 calls. Hardly rings now. Was getting 14 some days. But never answered any unknown number.