Telus

Telus Outage Report in Barrhead, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Barrhead, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Barrhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Barrhead, Alberta 02/18/2026 17:55

February 18: Problems at Telus

Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HapTheCat Hap The Cat (@HapTheCat) reported

    @klo1992 @LanceStorm @TELUS The WWE Network app hasn't worked properly since an update to it a year or so ago. Nowhere to enter your cable company credentials. Going through the website version works fine for me.

  • JL_Laurie Jennifer Laurie (she/they) (@JL_Laurie) reported

    @GWHatt @TELUS No issue now but initially @TELUS was blocking texts re vaccinations from health units as spam but they let this crap through - makes no sense

  • _zombieoverlord Zombie Overlord (@_zombieoverlord) reported

    @HerdsmanTc @RogersHelps I have had issues with Telus(Bell), Bell, Fido(Rogers), & Rogers. The only one I haven't dealt with yet is @TekSavvyBuzz but they Bell & Rogers lines so they must comply with their subcontracts & they also don't offer mobile service.

  • rynnien 🤡 RYNN 🤡 (@rynnien) reported

    @tommygreen99 @TELUS @ATT mannnn this sucks we pay too much for wifi for it to be scamming us like this

  • NadineYeg NadineBaileyUnifor (@NadineYeg) reported from Edmonton, Alberta

    @TELUS @TELUSsupport you changed emails and I still can’t access. 2 days on the phone and still not help. #horrible #worstserviceever

  • d2_clips Aleksandure. (@d2_clips) reported

    @TELUSsupport hey. You guys cut my phone off even tho I made the payment. And it says my Telus acc doesn’t exist. Can you help please.

  • anitakm Anita Ericksen (@anitakm) reported

    Such poor service. Rep states "new tower is to be installed. Though no date has been set since 2017 when this issue first arose. Tower is too congested." Plan of attack from Telus rep is "keep calling, and get others to call." Pigeon Lake, AB @TELUSsupport

  • Shocker1236 Doug Evans (@Shocker1236) reported

    @LanceStorm @TELUS Telus let me know that they had reached out to WWE and let them know about the issue, they haven't given any ETA on when it will be fixed. My main reason was also for thr archives, so unfortunately I just canceled.

  • JennaACunninham Ginger’s wifey (@JennaACunninham) reported

    @FionaMattatall I switched to Shaw after repeatedly telling Telus NO and why I will never use this service. I would get notifications all the time for it.

  • moobthoob 🌒Moobthoob🌘 (@moobthoob) reported

    @TELUS hey, any reason why you're no longer supporting the NACHA Telus partner program? Least, that's what I heard from a customer service representative. There are thousands of poor residents on this program and now they're paying hundreds of dollars per month.