Telus Outage Report in Barrhead, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Barrhead, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Barrhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Telus
Telus is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (11%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Robi Wan Kenobi
(@LittleMissRoRo) reported
After an hour being on hold, Kelly from Fraserhealth told me their internet is down and they can’t book an appt for my mom to get a vaccine. #fraserhealth that outsourced #telus for help and still can’t get their **** together.
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mama bear
(@trackwanderer) reported
Is anyone else with @TELUS having crazy glitchy internet and optik TV service. Just sketchy blipping in and out constantly booted from internet
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Baikie
(@craigbaikie1) reported
Oh How I love @TELUS NOT. A complete cluster with the tech support for our tv. Gliching, then telus cancel account, now no sound and other boxes domt work..
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Justin Smith
(@Jcds_92) reported
@TELUS Even the loyalty department is lazy. Like seriously trying to see how it will cost me to go up on my internet and no will answer. It like you guys want to lose someone who been with this company for the last 8 years. If someone doesn't answer I will cancel my service and go with-
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Rachel Thexton
(@rthexton) reported
@virginmobilecan @TELUS Infuriating that when you need help, the public kiosks can ONLY SELL but never help once you are a customer. Once you are a customer, you are no longer a priority for in-person service.
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Aegon Targaryen
(@NightsWatchAB) reported
@Lorian_H We are getting lots of emails and texts from Telus advertising this service. I’ll admit I’ve considered it, even though I despise the idea. Our family doc unnecessarily makes us come to visits in-person for silly things like a simple Rx refill. I need a new fam doc 😭
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Andy
(@AndyStepaniuk) reported
Need some tech support with my @Telus internet. Over an hour wait time on the phone? Pretty weak from a company that posts quarterly profits in the hundreds of millions. Hire more people so that you can provide an acceptable level of service. #TimeToSwitchProviders
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🐷 dp
(@derangedpiglet) reported
@DeviousMissH Telus is the worst.
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Jason Pearson
(@JasonPearson27) reported
Hey @TELUSsupport @TELUS does every SmartHub or Wi-Fi box you supply slow right down after a few months use? I can’t even load a god damn video on my phone anymore while I’m connected to the absolute disgrace you guys call internet. Figure. It. Out.
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Lani
(@lkopp7) reported
@TELUS you guys really need to do something about the number of spam calls you allow through on the network. It isn't even 1PM and I have already received 11 spam calls this morning - it's getting annoying!