Telus outages and service status in Bawlf, Alberta

Problems in the last 24 hours in Bawlf, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Bawlf, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Bawlf, Alberta

Latest outage, problems and issue reports in Bawlf and nearby locations:

• 
  Mark Lyseng (@marklyseng) reported 35 minutes ago from County of Camrose No. 22, Alberta

  @SPhillipsAB @TELUS @telusmobility Same issue with rural internet. Service has been lazy and insanely expensive.

• 
  Justin Schwab (@justin_schwab9) reported 42 minutes ago from County of Camrose No. 22, Alberta

  @TELUS your rural services are getting horrible. I now have to drive 6 miles from my house to get a bar of service on my phone to make a call when I used to have two in the yard.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sporting Vancouver (@vansport) reported 4 minutes ago

  **** Rogers. Switching everything to Telus. Might look into Starlink options.

• 
  Lori Bergman (@bergy1965) reported 7 minutes ago

  Been waiting since early June for new @TELUS equipment; have spoken to @TELUSsupport THREE times. Was ASSURED in the last conversation that it would arrive July 1-7…and here we are on July 8. Good business plan…pay for service you do not receive.

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 7 minutes ago

  TELUS Digital ran 90,000 simulations training contact center agents with ElevenLabs voice AI. Result: 20% faster onboarding. Early signs of lower turnover. Then they deployed an ElevenAgents voice agent to proactively call newly activated internet customers in their first 90 days. Outcome: customers who got the proactive call were less than half as likely to cancel within 30 days. Let me translate that into a number most contact center leaders will recognize. If you're running a telco with 100,000 new activations per quarter and a 15% 30-day churn rate — that's 15,000 customers churning before they even form a habit. Cut that rate in half with a proactive voice AI call and you're retaining 7,500 additional customers per quarter. At $50/month average revenue per customer over a 24-month average lifecycle, that's $9M in preserved revenue per quarter from a single proactive AI workflow. This is the number that shifts the conversation from "AI pilot" to "AI mandate." Three things are worth noting about the TELUS/ElevenLabs model: **1. They kept humans in the loop for complexity.** ElevenAgents handle high-volume routine calls and route complex or sensitive issues to human agents — who receive better-qualified interactions. The human workload improves in quality, not just quantity. **2. The agent training use case is often bigger than the customer-facing use case.** 90,000 simulations means new hires have practiced situations they might not encounter in their first 6 months of calls. That preparation is invisible on a dashboard but shows up in first-call resolution and escalation rates. **3. TELUS Digital is now a preferred implementation partner, not just a customer.** That's a distribution signal. Enterprise contact center operators trust vendors who can show they've operationalized the technology themselves. At Ender Turing we track enterprise CX deployments closely. The pattern from the last 12 months is clear: the organizations getting results aren't running bigger pilots. They're moving production workloads incrementally — starting with high-volume, low-variance use cases like proactive onboarding calls — and building from that baseline. 90,000 training simulations. 50% churn reduction. These aren't beta numbers. They're the new competitive baseline. If your team is still in the "exploring voice AI" phase, that baseline just moved.

• 
  Devon Cornwallis (@CornwallisDevon) reported 9 minutes ago

  @TELUS @TELUSsupport is asking for a driver's license and pin that were set up in the 90's before they'll cancel service and say there's no way around it, wtaf? All this for a client moved overseas and not able to use the service! They'll take money for no service!

• 
  don't chew with your mouth open (@kFaNsUpAfLy) reported 9 minutes ago

  @TELUSsupport @TELUS if there is a known issue with @SamsungMobile phones not receiving calls, pls issue a statement rather than leave customers with no resolution.

• 
  Lori Bergman (@bergy1965) reported 10 minutes ago

  @TELUS …another day passes with no equipment arriving. So much for @TELUSsupport assuring me it would be expedited. I applaud you for the blatant thieving of customers; you pay us and we provide sh!tty service. Well done @TELUS

• 
  Bobby (@youngster1015) reported 10 minutes ago

  @MyHockeyBurner @Sportsnet650 Do you think rogers gives a **** about you being a customer? They are in business to make $ for shareholders. Rogers shares up 15% the past 12 months. Telus down 35% and can barely pay their 12% dividend. Give your head a shake

• 
  Bailey (@MCDAV1D) reported 11 minutes ago

  Still thinking about the Telus guy who said, and i wish i was making this up: “ you know entertainment is important” when i was trying to cancel our tv service this afternoon

• 
  🍁🇨🇦🍁Phil from New West🍁 🇨🇦🍁 (@Fildo_Baggins) reported 13 minutes ago

  @Durmo2010 @TELUSsupport Telus support is non existent. I had too many terrible experiences with their so called support.

• 
  Playoff-Jim (@DiabloPick) reported 15 minutes ago

  @Jhammy51 @Rogers @TELUS Telus is the worst company you can change to. They are idiots. You will regret it in no time.