Telus outages and service status in Beaverton, Ontario

Problems in the last 24 hours in Beaverton, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Beaverton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Beaverton, Ontario

Latest outage, problems and issue reports in Beaverton and nearby locations:

• 
  Matthew (@jmwensley) reported 9 minutes ago from Ramara, Ontario

  @kwetoday @TELUS The marketing department probably won’t help. Best to just call them

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kit Kat (@KitKatKomeBack) reported 3 minutes ago

  @DanMazierMP 2/2; building the platform, there was also Onboarding vendors to bring on the pharmacies and clinicians on. Also needed was a 24/7 support network to be available to the pharmacies. Telus has the platform available to any province or private company that would want to use it.

• 
  John Wright (@1engine) reported 6 minutes ago

  @ProvoGal01 @TELUS @TELUSsupport Not like it is a national security issue. That isn't important in Canada.

• 
  Jon Cowley | Decision Tech + AI Founder (@whatifi_io) reported 10 minutes ago

  I can't even begin to express my extreme frustration with @telus as a company and their customer service workflow. My father passed away 3 weeks ago. I've been trying to settle his account, close accounts, pay bills, etc. I've spent 5 hours on the phone to date... 6 calls. And just received another $500+ "overdue" bill that I settled weeks ago. And you try to call their support number on their website. And instead you get a sales pitch... no opt out. So I "press #" and it kicks you out saying this number doesn't work in my calling area (I'm in Canada). So I write down the number they suggest... only to have it come right back to the same voice workflow... and the same death loop. I was able to reroute my Father's hydro bill in less than 10 minutes. I don't think Telus realizes how much potential revenue they are losing as a result of their clunky, poor quality controlled customer experience. Try to book a call back? Only to be told they will call back in three days... and when they do... the automated voice system is entirely in French.... And EVERY single rep I talk to ends up just trying to upsell me on a new service... when all I am trying to do is shut down my father's accounts, settle his bills, and move on. Every step of my experience with Telus has been unnecessarily painful.

• 
  Tahir Hameed (@thameed89) reported 17 minutes ago

  @TELUS Worst costumer service, never go for Telus.

• 
  Darryl (@dbo213) reported 18 minutes ago

  @JackieBee_16 Starlink here. No issues tonight with Sportsnet plus. It’s Telus. They are terrible.

• 
  JR (@Whoneedsjack) reported 20 minutes ago

  @TELUSsupport @TELUSsupport How come a communication hasn’t been sent out to the people affected by the random cancellation of our accounts who are unable to access the Telus app… Why are some accounts showing they’ve been cancelled and why is this company not doing anything to fix it?

• 
  Gloria (@Gloria67778015) reported 21 minutes ago

  Just got a call back. Pressed 1 three separate times to accept the callback and your automated service hung up on me to try again later. This is absolutely a joke at this point. Nothing works at Telus. I can’t cancel my services cleanly. Can’t get thru. Callback not working

• 
  dragonprincess (@Chifran8) reported 28 minutes ago

  Telus would invite you to apply but how they grade their assess really bad, even if it’s one you fail they won’t still pass you

• 
  Zzzzzzzzzzzzzz (@matthewzy) reported 29 minutes ago

  @MelissaLMRogers Yep elbows up!...but also Rogers treats it users as a source of revenue only, bad customer service, no innovation, just higher prices. As soon as I can get away from Bell & Telus (same IMO) -- think Starlink for internet and cell phone, I will.

• 
  Tracy🌴♌🌊🎱🏹 (@ProvoGal01) reported 29 minutes ago

  .@TELUS Why do you outsource your call center jobs to India? You're a Canadian company! Why are you not hiring Canadians to do this job? Why am I getting calls from a call center in India about my account? There are more than enough Canadians looking for work. I will not accept calls from a call center in India about my service!