Telus

Telus Outage Report in Caistor Centre, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Caistor Centre, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Caistor Centre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Caistor Centre, Ontario 03/31/2026 19:20

March 31: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Caistor Centre, Ontario

Latest outage, problems and issue reports in Caistor Centre and nearby locations:

  • n8best Nathan Best (@n8best) reported from Hamilton, Ontario

    @journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters

  • JohnPapaloni John Papaloni (@JohnPapaloni) reported from Grimsby, Ontario

    @patrickbetdavid to clarify on your video about Rogers. Rogers doesn’t control 90% it’s 3 companies Rogers, Bell (BCE), & Telus combined they have 90% of the market. Definitely a monopoly, we have a “Governing Organization” but run by telecom executives, so how does that help?

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • Projacktile Jack (@Projacktile) reported from Hamilton, Ontario

    Shout out Telus for not going down yesterday 🤝

  • hardyrenos Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • jdong027 Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

  • AyumusenpaiiDK Ayumu-senpaii 🇵🇪 (DARK/NSFW) (@AyumusenpaiiDK) reported from Hamilton, Ontario

    @PublicMobile im switching to telus. I have been loyal to you and im dk e. You gen z ******** have shir customer service skills. This is comjng from someone who had awards in customer service. I have never had so **** service that im hurting mysrlf because of the stress

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.

  • med0475 Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

  • James__CW James (@James__CW) reported from Hamilton, Ontario

    Well after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • natasha367b Natasha Bates 🌻 (@natasha367b) reported

    @LexyCameron @IshatReza 911 was NOT down, but those with a Rogers phone couldn’t access 911. If they could get access to a Bell or Telus phone then no problem. Anyone with a potentially violent partner or a serious medical condition needs to be able to call in an emergency. 🆘🚓🚨🚑

  • kurtseifried Kurt Seifried (He/Him) (@kurtseifried) reported

    @TheJenRollins Telus went to a converged IP network ages ago (they were one of the first telcos to do it actually) over a decade ago. If they crash their BGP there’d be a similar outage to rogers even for “landlines” which haven’t been POTS anywhere in ages. TLDR it’s all internet protocol now.

  • Jabbers454749 John Bailey (@Jabbers454749) reported

    @gmbutts @MarkDWiseman Not only that Shaw has a similar share structure. Telus has, even after all these years hopeless customer service. It is all far too comfyand will remain. Franchise should be subject to rebidding everyday 10 years.

  • homesweetciara Ciara Curvey 🍯🐝 (@homesweetciara) reported

    @TELUS Additionally Telus has stolen over 7-9 days worth of my time on the phone, for errors of their own doing. Lack of account management on their end, and lacking consistency to ensure their customers are happy with their services. When in fact, they are just putting up with them.

  • shoppingblonde Lynda #NoAbortionsNoSex #RoeVWade (@shoppingblonde) reported

    @caylabanton @TELUS @Rogers Your credit would be based on how much you pay daily for your service, since service was down for 24hours you get credited for one day of service. Take your bill before taxes and divide by 30 and that's your daily bill.

  • afathersbastard myfathersbastard (@afathersbastard) reported

    @RogersHelps @Rogers This was 9 hours ago and I STILL have NOTHING. My phone says I have signal, but I have no phone, text, messaging or internet. Nothing. 2 DAYS with no phone service if I’m not at home on my TELUS wifi. W T F

  • livewire3791 🇨🇦Canadian Eh!🇨🇦 (@livewire3791) reported

    @Trudeaus_Ego End the monopoly that Bell, Rogers and Telus have. We pay way too much for **** service.

  • BernieTestani Bernadette Testani (@BernieTestani) reported

    @CheriDiNovo @TELUS I think there's a place for public-private partnerships. The status quo in healthcare ain't working regardless of ideoolgy. Throwing more $$ into a broken system never works Cheri. You know that.

  • hali4045 hali (@hali4045) reported

    @afrodykee i use telus for my phone and actually have had issues with my plan this week despite having $60 in my account for a $15 plan. been seeing a lot of koodo praise after yesterday's outage, might make the switch sometime

  • living_marble Mary Gillis (@living_marble) reported

    If you think Telus's website is glitching right now because so many people are switching from Rogers... Nope. The Telus website has been glitchy and sending me to "bad gateway" screens for the last 3 days. They're just an internet provider who don't know how to run a website.