Telus Outage Report in Hamilton, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Hamilton, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Telus
Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Hamilton, Ontario
The most recent Telus outage reports came from the following cities: Burlington.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Hamilton, Ontario
Latest outage, problems and issue reports in Hamilton and nearby locations:
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Anti-Lieberal
(@hardyrenos) reported
from
Hamilton, Ontario
@shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄
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Steve Wilkie
(@stevesfs) reported
from
Hamilton, Ontario
@RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will
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Kelly
(@Beagles2mama) reported
from
Hamilton, Ontario
I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
@jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.
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kisa
(@kisachan64) reported
from
Burlington, Ontario
@hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!
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anton lodder
(@antonlodder) reported
from
Hamilton, Ontario
@benmyers29 like, the problem with John Tory being a Rogers employee is not at all that it's unfair to Bell and Telus that they can't also influence him
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Mike D
(@med0475) reported
from
Hamilton, Ontario
@rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before
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Gary Barone
(@gbarone2) reported
from
Burlington, Ontario
@theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]
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Nathan Best
(@n8best) reported
from
Hamilton, Ontario
@journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters
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Ayumu-senpaii 🇵🇪 (DARK/NSFW)
(@AyumusenpaiiDK) reported
from
Hamilton, Ontario
@PublicMobile im switching to telus. I have been loyal to you and im dk e. You gen z ******** have shir customer service skills. This is comjng from someone who had awards in customer service. I have never had so **** service that im hurting mysrlf because of the stress
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Jack
(@Projacktile) reported
from
Hamilton, Ontario
Shout out Telus for not going down yesterday 🤝
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James
(@James__CW) reported
from
Hamilton, Ontario
Well after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.
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BroHoG 🇨🇦
(@BroHogPlays) reported
from
Burlington, Ontario
@DewyX0 I’m with TELUS ****
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Kevin Dong
(@jdong027) reported
from
Hamilton, Ontario
We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
And @telus @telusmobility will lose a 25 year customer.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth
(@Liz_Bignell) reported
@HalifaxReTales @mattdagley I brought my Telus LG to Eastlink iver. Year ago. Absolutely no issues. Coverage is good, customer service good.
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Pixel
(@ScretusD) reported
@Rogers shut up you litterally plunged us into darkness of no wifi for like three days. this is why i use @TELUS ' network.
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Keith MacD
(@keithmacd) reported
Trying @TMobileHelp instead - both call center reps (their troubleshooting script, really) were unhelpful. Roaming in Canada, phone will only sometimes (rarely) authenticate with Telus for mobile data. Voice, SMS, no problem. Data? Almost never. Dunno what to do next.
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izzy 🇺🇦
(@Iseabail90) reported
@TELUS When are you going to respond to my support requests? I haven't had a working phone since July 9th
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Bulliwyf the Tank
(@Bulliwyfthetank) reported
Gotta love @TELUS phone support: call in, get in on the call back (over 1 hr wait), they call back
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Wandering_Grace
(@Andrea___Grace) reported
@Bell_Aliant I already tried to get resolution and it’s like talking to a wall. No help for this loyal customer. Perhaps try one more time and than live in to telus!
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Millennium Fulcrum🌻
(@MillenniumFlcrm) reported
One thing for sure. Rogers can go **** themselves. Same for Bell, same for Telus. This age old PTSD from the rotary phone days is simply not going to sustain your abuse anymore. We're coming.
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Ella L
(@ellapl) reported
@CraveCanada @TELUS @TELUSsupport what’s the point of having seamless integration when I’m constantly LOGGED OUT every single time. All the while “I’m not connected to the internet” when I am. — fix this sh*t. ****** service.
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Brett Playford
(@BrettPlayford) reported
If your think rogers bad but a least they'll help you telus can't even do that right I cant wait till they get bought out maybe then there costumer services will get a badly needed upgrade man they suck words can't describe this service
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Blazewing ➡️ Fangs make everything better
(@blazewing2010) reported
You know, it sure is a shame that large phone companies don't want to do what they need to in order to help foister customer loyalty these days. I'm looking at you, @TELUS