Telus Outage Report in Hamilton, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Hamilton, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Telus
Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Hamilton, Ontario
Latest outage, problems and issue reports in Hamilton and nearby locations:
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄
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kisa
(@kisachan64) reported
from
Burlington, Ontario
@hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!
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Kelly
(@Beagles2mama) reported
from
Hamilton, Ontario
I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.
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Gary Barone
(@gbarone2) reported
from
Burlington, Ontario
@theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
And @telus @telusmobility will lose a 25 year customer.
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]
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BroHoG 🇨🇦
(@BroHogPlays) reported
from
Burlington, Ontario
@DewyX0 I’m with TELUS ****
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Steve Wilkie
(@stevesfs) reported
from
Hamilton, Ontario
@RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Left AirPod
(@BrodieFriesen35) reported
No antenna! Wow! Traditional Telus. So, we use it as normal. It’s a family WiFi, offering 50 mbps speeds. Sadly, the best we get here is 6. 6!!! So then it dropped to 0. Yep, that **** brick doesn’t have a connection. As a result, I’ve used all my Koodo data and so has 2/3?
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Face Ginch (Jö)
(@joeywants) reported
from
Edmonton, Alberta
@ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.
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Ember Ushi 🐮 VTuber
(@EmberUshi) reported
@DaisaKanna OH NO HOW HORRIBLE! What provider are you with that has caps for home internet though? Shaw never enforced it's caps for me, and telus straight up doesn't have them. ... Are you using mobile or something? monkaS
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jimmynighttime
(@jimmynighttime) reported
from
Surrey, British Columbia
@TELUSsupport Spent over an hour on hold to be unknowingly kicked over to an answering machine? I spend so much$$ with TELUS, why is service so hard to get?
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David Smith
(@davidronn) reported
I don’t know if it’s a @TELUS problem or a @netflixcan problem, but at least once a week, it takes me a half hour longer to watch any movie because of how often it repeatedly stalls.
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Benjamin James Chapel
(@Benjamin_Chapel) reported
from
Winnipeg, Manitoba
@cdnbeer I’ve been a cellular customer of Bell, of Rogers and of Telus. I’d put Telus worlds above either any day, and now that they have cellular modems (which I haven’t tried yet), I’d expect even better. Telus rents property from my dad for a tower site, they’ve been great.
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REWORKS
(@ReWorksYYC) reported
from
Calgary, Alberta
@joeywants @TELUS Yup, I’m having the same problem.
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baddest bitch of breakdowns// alpha
(@laicanthrope_) reported
GEEZZ THIS WIFI SUCKS! We already paid for an upgrade and now this?! Oh come on telus -_-
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Ms. Polished Opinion
(@PolishedOpinion) reported
@TELUS are y’all just not answering calls right now? I can’t even get it to ring when I call you! My phone is fine it’s calling others no problem!
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Andre
(@AndreTheGeek) reported
@TELUS Question re your 5G service: Tried your 5G speeds on my new phone in Arnprior ON. Speed test to a Telus server got no more than 180Mb/s download. LTE - same spot peaked at 300Mb/s - quite good actually for LTE. Where's the high speed with the 5G? It was slower than LTE.