Telus

Telus Outage Report in Hamilton, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hamilton, Ontario 02/20/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Hamilton, Ontario

The most recent Telus outage reports came from the following cities: Burlington.

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City Problem Type Report Time
CanadaBurlington Total Blackout
CanadaBurlington Phone
CanadaHamilton Phone
CanadaHamilton Phone
CanadaHamilton Phone
CanadaBurlington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • n8best Nathan Best (@n8best) reported from Hamilton, Ontario

    @journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • AyumusenpaiiDK Ayumu-senpaii 🇵🇪 (DARK/NSFW) (@AyumusenpaiiDK) reported from Hamilton, Ontario

    @PublicMobile im switching to telus. I have been loyal to you and im dk e. You gen z ******** have shir customer service skills. This is comjng from someone who had awards in customer service. I have never had so **** service that im hurting mysrlf because of the stress

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • James__CW James (@James__CW) reported from Hamilton, Ontario

    Well after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.

  • gbarone2 Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • jdong027 Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

  • Projacktile Jack (@Projacktile) reported from Hamilton, Ontario

    Shout out Telus for not going down yesterday 🤝

  • kisachan64 kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • hardyrenos Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.

  • med0475 Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JackieBee_16 JB (@JackieBee_16) reported

    Rogers going down for 24 hours is why we can’t have one company monopolizing everything. Bundle services can also suck it…I’ve got Telus for tv/internet and Rogers for cellphone - but I will never have everything under one company.

  • TheAdamBaum Adam JK (@TheAdamBaum) reported

    @telus your new customer service people suck, I try to be polite to the people calling to try and sell me stuff I dont need but when they hang up mid convo the second after I mention Im not responsible for services in my home, I get even MORE pissed off that you waste my time

  • GEcho1967 GhostEcho1967 (@GEcho1967) reported

    @TWilsonOttawa Thing is, Bell and Telus are just as bad. Many others are just licensing use of their networks. So.. I'd say, have a back up pay-as-you-go on a different network than your main. Always keep cash on hand. Trudeau hates not tracking our purchases.

  • kvlovely19 Sleepless in YYC🇨🇦🇬🇧🇸🇦🇺🇸 (@kvlovely19) reported

    @SuperStripers Wonder if Telus Mobility did that 12 years ago when they had a service outage for customers accounts. No one could renew, cancel, top up pay and talk accounts, nothing. For 10 days.

  • HSmythe10 Hank Smythe 🇺🇦 (@HSmythe10) reported

    @TWilsonOttawa Great talk with @TELUS on your earlier release eh! @FP_Champagne, Guess that explains Telus vulture ads trying to steal Rogers customers mid outage.

  • Harleydadd Harley don't play that! (@Harleydadd) reported

    @Rogers can burn to the ground, I STILL would never use @TELUS again! #FkTelus

  • JackieBee_16 JB (@JackieBee_16) reported

    Tigers going down for 24 hours is further proof why we can’t have one company monopolizing everything. Bundle services can suck it…I’ve got Telus for tv/internet and Rogers for cellphone - but I will never have everything under one company.

  • DavidWa53579599 David Wall (@DavidWa53579599) reported

    @gmbutts The notion of single national network is a Security Risk. Rogers, Telus and Bell customers can interact seamlessly so, logically, the big telecoms could modularise their networks into several smaller networks operating under the same banner. If one went down; not so impactful!

  • TonieDurante Tonie Durante (@TonieDurante) reported

    @CStachniuk @ShayeGanam Nope. I will have to bite the bullet and go to Telus even though I said for years Telus would never see a dime from me.

  • Menace2Sobriet5 Menace2Sobriety 🚫🦞🥫 (@Menace2Sobriet5) reported

    @tea_spiracy It was only Rogers Communications that had an outage. Anyone using Bell’s or Telus’ infrastructure (which includes thousands of companies across Canada) were just fine. Majority of the country didn’t have a problem.