Telus

Telus Outage Report in Hamilton, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hamilton, Ontario 12/08/2025 20:15

December 08: Problems at Telus

Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Hamilton, Ontario

The most recent Telus outage reports came from the following cities: Burlington.

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City Problem Type Report Time
CanadaBurlington Phone
CanadaHamilton Phone
CanadaHamilton Phone
CanadaHamilton Phone
CanadaBurlington Phone
CanadaAncaster Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • hardyrenos Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.

  • gbarone2 Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • n8best Nathan Best (@n8best) reported from Hamilton, Ontario

    @journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • jdong027 Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

  • kisachan64 kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • Projacktile Jack (@Projacktile) reported from Hamilton, Ontario

    Shout out Telus for not going down yesterday 🤝

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • med0475 Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mini_bubbly 🇨🇦🍁Cheryl X2 Vaccinated🍁🇨🇦CANADA🍁🇨🇦 (@mini_bubbly) reported

    @CindyLyoness when I left Bell in 2001, went to Rogers, I was with them for 4 years, then left Rogers for Telus, never ever had one problem with any bills, they are always the same every month, never been overcharged at all, so from 2005 to 2021, still with Telus

  • LurkingLogger Will (@LurkingLogger) reported

    @Shawhelp So, after all this down time I’m shocked you didn’t jump at the chance of patting yourself on the back for getting our service back up finally. Very glad it’s back but I’ll be switching to Telus at first opportunity and advising others to as well. #telus

  • Jaydog74Huish jason m huish (@Jaydog74Huish) reported

    I’m getting Telus optik tv I’m getting it on August 4th it’s about 113 $ I could afford it they would help me to transfer from Shaw to them I’m psyched up

  • The_Tin_Hat David Swanlund (@The_Tin_Hat) reported

    What's everyone's experiences with TekSavvy? Telus has been egregiously bad for me lately (literally cancelled my account for no reason last month, and just now transferred me twice before hanging up on me)

  • ONTLLs SueCanada 🐧🐧 (@ONTLLs) reported

    Okay so I got a new cell phone from #Telus, them being the cheap bastards they are, don't sell charging cables with any phone you buy from them! Charge your extra for charging!! Like WTF!

  • RegPSpivey ReginaldP.Spivey (@RegPSpivey) reported

    @nationalpost @TELUS This is a lovely story that has shown up on my feed as sponsored content. It is presented by the Post, a rag paper owned by US hedge funds, and Telus, who seem to be tied at the hip with Shandro to privatize healthcare. Save me your garbage rebranding.

  • miettemadman Mr.B.Oogs 👽👾 (@miettemadman) reported

    Hey Telus, no one can call 911 from your pay phone because your lines are down. Help us cliffy

  • KAGWWII1944 KAG (@KAGWWII1944) reported

    @Rogers I am (regrettably) a Rogers customer and I can say from experience that your network sucks. I had much better service at Telus. Going back soon.

  • Larry_Svenson Larry Svenson (@Larry_Svenson) reported

    Hey @RogersHelps why did you add a service to my account without my permission? Tweeting this as your live chat keeps telling me there are no real people to talk to. Last chat was a great example of poor customer service. Maybe @ShawInfo or @TELUS will offer better service

  • jayee_aitch Justine Withanee (@jayee_aitch) reported

    @LizJocelyne @MavenOfMayhem A Telus sales guy once told me he would come back when my husband was home because I didn’t want to upgrade my TV service. I laughed and I laughed.