Telus Outage Report in Hamilton, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Hamilton, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Telus
Telus is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Hamilton, Ontario
Latest outage, problems and issue reports in Hamilton and nearby locations:
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Steve Wilkie
(@stevesfs) reported
from
Hamilton, Ontario
@RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
And @telus @telusmobility will lose a 25 year customer.
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Anti-Lieberal
(@hardyrenos) reported
from
Hamilton, Ontario
@shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.
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kisa
(@kisachan64) reported
from
Burlington, Ontario
@hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!
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Mike D
(@med0475) reported
from
Hamilton, Ontario
@rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄
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BroHoG 🇨🇦
(@BroHogPlays) reported
from
Burlington, Ontario
@DewyX0 I’m with TELUS ****
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Gary Barone
(@gbarone2) reported
from
Burlington, Ontario
@theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
@jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.
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Kevin Dong
(@jdong027) reported
from
Hamilton, Ontario
We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]
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Kelly
(@Beagles2mama) reported
from
Hamilton, Ontario
I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Doug Alder - wear a damn mask, save lives
(@DougAlder) reported
@luisaloveslife @TELUS @TELUSsupport Their online support sucks big time. They're more a PR team than support.
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Bruce Winter
(@Bruce_Winter) reported
@JenLeeCBC The GOA knew this was coming. They know via health care #s who is eligible. All they need to do was take control. Send out notices alphabetically for reservations. Ask for confirmation either by phone, text, or email. Minister and Mr. Entwistle at Telus are manifestly stupid.
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Berner
(@berner85) reported
@WWENetwork i can't access any premium content through the app via Android I have to use the browser im subscribed via telus my cable provider but the app doesn't recognize my subscription so I have use a browser so frustrating on the ropes of canceling it . Fix it!!!
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Brittany
(@BritterrC) reported
People do realize that Telus rents their towers in Ontario from Bell so both companies lost service today in some parts of the province, right?
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Adam ™ Ford
(@adamTford) reported
@RyanKBrook @TELUS @TELUSsupport The photo is evidence of my attempt to do so... 9 Instances since December 2020. If the telecom company cant/wont read my text messages we have bigger problems.
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Mike J
(@curiousnewbee) reported
@Isabell73093076 I read in another group that people with Telus cell plans were down. I believe the issue has since been fixed.
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****** Andrew
(@AndrewSilk6) reported
Hey @SpaceX & Mr. Musk, can you please help make @TELUS obsolete? I don't care what your outbound sales-agents have to offer when they call @elonmusk , I'm just going to give them my bank details, and you can charge me whatever you want. Dealzies?
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Rob 🇨🇦
(@Digi1701) reported
@TakaakiMasuda1 You're paying $300/month for 10gb *total*? You are getting ripped off HARD. I got into a pretty good deal at Rogers so I can't help with current plans, but shop around for promo prices from other carriers then come at Telus's retention people with them. DEMAND better or you walk
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marianne forrest
(@surfingtheworld) reported
How bad is my @TELUS wireless connection from Toronto??? Its so bad I pick up American carriers from Buffalo and get "roaming" notices from Telus. The only roaming I'm doing is from my fridge to my couch.
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Richard
(@Richard33628623) reported
What company provides the best service in Canada for Internet and TV? Currently with Telus and gotta say quite dissatisfied with there service - couldn't get a land line system connected right and to go along want to gouge me with a $150 " WiFi technician " fee to check my wifi