Telus

Telus Outage Report in Hamilton, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hamilton, Ontario 01/18/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • kisachan64 kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jonredden Jon (@jonredden) reported

    Do all Canadian cellphone companies have a problem with scam/unsolicited phone calls or is this just a Telus thing? I get min 1 a day. Sometimes 3 or 4.

  • mtc_80 Mike (@mtc_80) reported

    @TELUS the video quality of NHL Centre Ice through Telus cable is terrible. I’d argue it isn’t even in HD. What a waste of money.

  • nice_pramod pramod⚡ (@nice_pramod) reported

    @TELUSsupport It's been 7 days that there is no Internet. Been talking to so many telus agents and manager. Apparently they are not giving any updates and estimation time as to when the fix it. Extremely disappointed and disgusted with all the excuses.

  • ThisIsDeliaX Delia X (@ThisIsDeliaX) reported

    My dad & I went to @TELUS to renew one of the phone contracts - but after an hour of dealing with rude, unhelpful store associates, we left without renewing. We still haven’t decided whether we will or not, but we’ve been clients for a decade & we are so disappointed now.

  • mico_wasnt_here mico (@mico_wasnt_here) reported

    @cyntamc03 @nooracharlotta No I have a meeting with Telus to win free ****

  • New_JuVe Julie Ve (@New_JuVe) reported

    @TELUSsupport My friend’s daughter’s gift package was delivered in error to your Richmond Return Depot. It has nothing to do with Telus. Can you help me track it down or find a phone number to call the depot?

  • Prashan42728507 Quick-it-help (@Prashan42728507) reported

    You try to get in touch with technical support only to spend hours waiting or receive unhelpful information. We don’t wait around when it comes to Telus webmail – we know how essential it is to your livelihood.

  • hazyfaerie Ｋａｔe.Ｍ 🍄 (@hazyfaerie) reported

    Debt collector calls me at 7am for an account I never had before. Hung up so fast when they mentioned a Telus account, I only had a pay as you go phone in HS with Telus and nothing more then switch providers, how do I owe you money all of a sudden?

  • liuna92 Carlos jose (@liuna92) reported

    @TELUSsupport @TELUS If you have any issues with your Samsung S21 Ultra. I would like to know. #Samsung

  • Rockhou41188997 Rockhound (@Rockhou41188997) reported

    @TELUSsupport all your advertisements bullshit and lies that seems to be your pattern that I've been dealing with 10 managers incompetent that can't give me a goddamn answer TELUS is the worst Mobility should have never joined I've been a customer for over eight years.