Telus

Telus Outage Report in Hamilton, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hamilton, Ontario 10/15/2025 17:50

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (5%)

    TV (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Hamilton, Ontario

The most recent Telus outage reports came from the following cities: Hamilton.

Loading map, please wait...
City Problem Type Report Time
CanadaHamilton Phone
CanadaHamilton Phone
CanadaHamilton Phone
CanadaBurlington Phone
CanadaAncaster Phone
CanadaHamilton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.

  • Projacktile Jack (@Projacktile) reported from Hamilton, Ontario

    Shout out Telus for not going down yesterday 🤝

  • hardyrenos Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

  • n8best Nathan Best (@n8best) reported from Hamilton, Ontario

    @journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • kisachan64 kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • jdong027 Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

  • med0475 Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

  • gbarone2 Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • zweistein54 Chris Goethel (@zweistein54) reported

    @12Kitkat16 Try Telus. Been with them for almost two years now and no issues. Rogers used to tell me it was the leaves on the trees blocking my signal at times - um guys it is late November, no leaves! So I left.

  • CuriousJEH LovingMyLife (@CuriousJEH) reported

    @ianhanomansing salesperson at my door y’day convinced me to switch to Telus. Tried to get support today for service call & to change on my mobile. NO response to emails or tweet messages, spent over 120 minutes on phone before I gave up & cancelled switch.

  • gacross Glenna Cross (@gacross) reported

    @ianhanomansing I sure hope not! As a decades-long Telus customer, this really annoys me!

  • its_MKL M K L (@its_MKL) reported

    @CanmoreRobb @TELUSsupport @CRTCeng Wtf Telus... Can't switch to Rogers because they're ****. Can't switch to Bell because they're even more ****. So what ******** do I do?

  • BoekFayek Fayek Boek (@BoekFayek) reported

    @TELUSsupport @TELUS MyTelus is down, customer service lines are clogged (2 hrs on hold) AND you email us to say you will be charging your customers credit card fees???!!! 😡 Sorry to say but a move to @Rogers is now a must #telus #badcustomerservice

  • VanIsleVeggie Terra 😷 (@VanIsleVeggie) reported

    @MobileSyrup Called #telus to inquire about cancelling my service. The agent was unaware of the new policy and flabbergast. In a strange turn of events, the call ended with me apologizing to her for the headaches of customer calls ahead. In her words, “you can leave Telus but I need my job.”

  • bcmariamakiling maria makiling (@bcmariamakiling) reported

    @ianhanomansing Telus Customer Service agreed today to email the monthly bill to me to pay either at bank or on line. No fee. No bank account access.

  • mildlycorrosive Rachel (@mildlycorrosive) reported

    @YYCBoarder It’s ridiculous how much of a deal. Internet is under 70 a month. And our 18 is on his games whenever he’s home and no lag. We had pretty awful internet from Telus too because now 6 years later they are finally upgrading our neighbourhood to even be able to have fibre.

  • NathenDougdeen Nathen dougdern (@NathenDougdeen) reported

    @TELUS your service sucks!especially the 5G on the 13 pro max😭and yall wanna charge us 1.5% more smh

  • Jadiac1 Jadiac (@Jadiac1) reported

    @TELUS disappointed you are now going to charge me a fee to pay my monthly bill. Not a great way to treat a long time customer. Where’s the rewards for being a good customer? I’m gonna rethink my future with #telus #poorcustomerservice