Telus

Telus Outage Report in Hamilton, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hamilton, Ontario 02/03/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.

  • gbarone2 Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • hardyrenos Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • med0475 Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • jdong027 Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

  • Projacktile Jack (@Projacktile) reported from Hamilton, Ontario

    Shout out Telus for not going down yesterday 🤝

  • kisachan64 kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • n8best Nathan Best (@n8best) reported from Hamilton, Ontario

    @journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • James__CW James (@James__CW) reported from Hamilton, Ontario

    Well after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CFLGURU 3 Down Monty (@CFLGURU) reported

    It's 8pm and Telus is closed. Remember when these billionaire tech giants had customer service?

  • sonoftheipswich Caleb Ipswich (@sonoftheipswich) reported

    This is another Canada’s worst mobile service provider ever @TELUS @telusmobility @TELUSsupport. I have been your loyal customer for years but this is how I got. Avoid this company guys if you don’t want headaches. Not worth your money at all.

  • ClairePenney4 Claire Penney (@ClairePenney4) reported

    @TELUS @telusmobility been on hold for over an hour, cant request call back, virtual chat is useless, in store can’t help. How do I get a hold of an agent?!

  • Adeola15087021 Adeola (@Adeola15087021) reported

    @TELUSsupport Hello Telus, my home nternet is down for the last hour. My optic digital box has been initializing for the last hour. What is happening? Can you help fix it.

  • Hetero_Bonkrip ( ͡° ͜ʖ ͡°) (@Hetero_Bonkrip) reported

    @TELUSsupport I just got a telus message that someone is trying to transfer my number to another service provider, and I can't get through to support. I definitely did not request the transfer.

  • dank800 Daniel Kilgallon (@dank800) reported

    @TELUS internet keeps cutting out and is the third broad outage in a month. Request a callback for third time but no response … what gives?

  • SidhuJonvir Jon Sidhu (@SidhuJonvir) reported

    @RevatiKinkar @TELUS Yup down for me in Chaparral

  • rodrigomelo_rj Rodrigo Melo (@rodrigomelo_rj) reported

    @Rio_Deal @TELUS Yes I do. No signal at all in Legacy.

  • AbruptAbe AbruptAbe (@AbruptAbe) reported

    @telus are there any outages in Calgary currently? My internet is down.

  • annallea_ Anna Robinson (@annallea_) reported

    having trouble with the smart hub intermittently disconnecting every 40 minutes throughout the day. Would appreciate some insight as to why it’s taken me 10 calls about the situation and still no solution? Waiting on the call back 🙃 #telus @telusmobility @TELUSsupport