Telus

Telus Outage Report in Hamilton, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hamilton, Ontario 01/12/2026 11:15

January 12: Problems at Telus

Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ssp_7 Sukhjinder (@ssp_7) reported

    @kirsten__alyssa @TELUS Have u tried Rodgers??? Service is 💩

  • BrettMillerAB Brett Miller (@BrettMillerAB) reported

    @TELUS I have a copper line home phone, u want to change it with fiber, copper is powered all the time which is great in emergencies, you want to replace it with a 4 to 8 hr battery like that cheap *** shaw crap... if we get shut down for a day or 3 whom do we sue? #seniorhater

  • StevenX_DFA StevenX (@StevenX_DFA) reported

    @YukonScott Honestly Telus will never fix a piece of hardware unless it outright fails anyway so it's not like I had anything to lose lol

  • maryoke_ eu e mariana lemos (@maryoke_) reported

    @TELUS your virtual appointment tool is 100% USELESS. Not only me but everyone I know is absolutely dissatisfied with the service. This is absurdly disrespectful!

  • paisleymedia2 Michelle Muldoon (@paisleymedia2) reported

    On my new phone with my new service provider. I've been with @Rogers for well over a decade but after several disappointments with them, I've moved over to @TELUS . @Bell wasn't in the running. They still need to apologize to #LisaLaFlamme .

  • VE3ELL VE3ELL (@VE3ELL) reported

    @VA3QV @TELUS Only tv and house internet is with Roger's . My cell phone is with Bell and never gives me problems except in Newfoundland that still has areas with no cell coverage.

  • ScottTerrioHMA Scott Terrio (@ScottTerrioHMA) reported

    @HoyesMichalos @doughoyes mean Telus is obliged to continue service for that unpaid account, unless you take it over. But taking over an account that is that far in debt doesn't make much sense. 3. You could just say you want you own account and set up a new one accordingly, with either Teuls or some

  • everydaytourist richard white (@everydaytourist) reported from Calgary, Alberta

    Hey @TELUSsupport having a huge issue with phone service. Now being told may be IOS issues. Spent hours. Trips to Apple and @TELUS store. Still not fixed. Are others having issues with dropped calls?

  • ScottTerrioHMA Scott Terrio (@ScottTerrioHMA) reported

    @HoyesMichalos @doughoyes other provider. That's what I'd do to restore service - just start a new one. Telus will never collect the account in your dad's name, I suspect, but that's their problem, not yours.

  • Shrdlu Etaoin Shrdlu (@Shrdlu) reported

    @TELUS So, when I speak to customer service in Mexico, are you taking advantage of their lower standard of living and wages, or do you use them because of their superior command of the English language? Just wondering.