Telus

Telus Outage Report in Hamilton, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hamilton, Ontario 12/26/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • gbarone2 Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • kisachan64 kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Crimsonium Frank Morissette (@Crimsonium) reported

    Is anyone else having issues putting their preorder payment through the @TELUS website? This is getting frustrating.

  • CharlesCarscad4 Charles Carscadden (@CharlesCarscad4) reported

    @TELUS No longer happy with Telus anymore they couldn't keep their word about contacting me over the phone before they decided to suspend my account even though I had a arrangement on file till the 13th I will be going to Comwave for cable service

  • maldham Melissa A (@maldham) reported

    @TELUSsupport the Telus Assist chat has had me in position 5 for over an hour. Is the chat down?

  • Sharpie780 Sharpie (@Sharpie780) reported

    5 - Tell me that nothing is applicable from old security system and that I have to buy new cameras to use the 3 year plan I signed up for 6 - Make me buy new cameras 7 - Wifi at the new house is garbage the entire time @TELUS @TELUSsupport (2/x)

  • MobileTjp TJP (@MobileTjp) reported

    @PublicMobile might i suggest changing your login web page to something NOT Telus? It's messing up my password vault and got my account locked out. Truly infuriating.

  • JJTwyford Justin Twyford (@JJTwyford) reported

    Hey @TELUS - your service has gone down hill drastically. Your procurement team called me out of the blue asking to verify my password to verify that I’m not fraudulent. Random callers asking for passwords and date of birth are how fraud happens. Seriously!

  • thordora Jada D (@thordora) reported

    @Elorajade @TELUS Yeah ..at the same time moving to Rogers is the same price as Telus - and we had a 30% discount with Telus. Issue here is they rent from bell who has completely oversold their service...Rogers usually works at least :p

  • DoubleDickie Richard Richards (@DoubleDickie) reported

    @Shawhelp Sent from my Telus phone data because the WiFi is so bad I can't send a tweet

  • thordora Jada D (@thordora) reported

    4 bars and barely any actual signal. So glad I'm porting away from @telus next week. Absolutely atrocious service.

  • phouse123 Paul Albhouse (@phouse123) reported

    Does anyone know what the customer service hours are for Telus Mobility? Been on hold since 4:00. It is now 5:05. Nowhere could I find the open/closed hours. Also no indication of where I am in the queue, or even if I am in a queue. Will this be hours? Days?