Telus

Telus Outage Report in Hamilton, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hamilton, Ontario 12/07/2025 11:25

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Hamilton, Ontario

The most recent Telus outage reports came from the following cities: Burlington.

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City Problem Type Report Time
CanadaBurlington Phone
CanadaHamilton Phone
CanadaHamilton Phone
CanadaHamilton Phone
CanadaBurlington Phone
CanadaAncaster Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • AyumusenpaiiDK Ayumu-senpaii 🇵🇪 (DARK/NSFW) (@AyumusenpaiiDK) reported from Hamilton, Ontario

    @PublicMobile im switching to telus. I have been loyal to you and im dk e. You gen z ******** have shir customer service skills. This is comjng from someone who had awards in customer service. I have never had so **** service that im hurting mysrlf because of the stress

  • hardyrenos Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • James__CW James (@James__CW) reported from Hamilton, Ontario

    Well after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.

  • n8best Nathan Best (@n8best) reported from Hamilton, Ontario

    @journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters

  • jdong027 Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

  • antonlodder anton lodder (@antonlodder) reported from Hamilton, Ontario

    @benmyers29 like, the problem with John Tory being a Rogers employee is not at all that it's unfair to Bell and Telus that they can't also influence him

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

  • gbarone2 Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • Projacktile Jack (@Projacktile) reported from Hamilton, Ontario

    Shout out Telus for not going down yesterday 🤝

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • kisachan64 kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.

  • med0475 Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • exe_jasper Jasper (@exe_jasper) reported

    @TELUS Why am I forced to use a Physical SIM card on my phone when i already use an ESim? Your site also only works 20% of the time, and the bot agent is literally so stupid and unhelpful.

  • CaribbeanBreez_ CaribbeanBreeze (@CaribbeanBreez_) reported

    @WhittyPics @reneritchie Same issue occurred with CDMA networks over a decade ago - Verizon and Sprint in the USA, ClearNet (became Telus), and Bell here in Canada. Nobody cared back then no complaints then.

  • rylandbabylove Worst Model Ever 🤘 Ryland BabyLove (@rylandbabylove) reported

    this is the first time in a long time that I've had a complaint about @TELUS but the @TELUSsupport left me feeling bummed out today. been trying to participate in their "bring it back" program and it's been a nightmare

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @lankylibs Sorry about that! If restarting the phone or resetting the Network Settings doesn't restore service, we recommend visiting the nearest TELUS store or calling our Mobility team directly from another line at 1-866-558-2273 so they can investigate!

  • Shimoofekry Shaimaa Mouftah (@Shimoofekry) reported

    @TELUS worst network and prepaid plans ever! Don’t ever chose them!

  • leepalisoc Lee (@leepalisoc) reported

    @TELUSsupport getting the iPhone 14 on Friday. Does TELUS support eSIM transfers now, or do I still need to go to a store and ask for a new QR code?

  • DoubleDickie Richard Richards (@DoubleDickie) reported

    @Shawhelp Sent from my Telus phone data because the WiFi is so bad I can't send a tweet

  • coachchrispect 1st Class Chris (@coachchrispect) reported

    @TELUSsupport is Telus down? Did service crash? Middle of the NFL game?

  • galuade_ Galuade (@galuade_) reported

    this is telus' major/only real competitor in this region btw and the fact that they either can't or won't match telus is confusing and bad for consumers

  • shann_ee_ Jolene (@shann_ee_) reported

    Idk why people hate on Telus. They are hands down the best mobile service provider in canada