Telus Outage Report in Hamilton, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Hamilton, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Telus
Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (23%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Hamilton, Ontario
The most recent Telus outage reports came from the following cities: Burlington.
| City | Problem Type | Report Time |
|---|---|---|
 Burlington |
Phone | |
| Hamilton |
Phone | |
| Hamilton |
Phone | |
| Hamilton |
Phone | |
| Burlington |
Phone | |
| Ancaster |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Hamilton, Ontario
Latest outage, problems and issue reports in Hamilton and nearby locations:
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Jack
(@Projacktile) reported
from
Hamilton, Ontario
Shout out Telus for not going down yesterday 🤝
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BroHoG 🇨🇦
(@BroHogPlays) reported
from
Burlington, Ontario
@DewyX0 I’m with TELUS ****
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Kevin Dong
(@jdong027) reported
from
Hamilton, Ontario
We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]
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Nathan Best
(@n8best) reported
from
Hamilton, Ontario
@journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
@jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.
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Gary Barone
(@gbarone2) reported
from
Burlington, Ontario
@theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea
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Steve Wilkie
(@stevesfs) reported
from
Hamilton, Ontario
@RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will
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Mike D
(@med0475) reported
from
Hamilton, Ontario
@rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
And @telus @telusmobility will lose a 25 year customer.
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anton lodder
(@antonlodder) reported
from
Hamilton, Ontario
@benmyers29 like, the problem with John Tory being a Rogers employee is not at all that it's unfair to Bell and Telus that they can't also influence him
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Anti-Lieberal
(@hardyrenos) reported
from
Hamilton, Ontario
@shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄
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Ayumu-senpaii 🇵🇪 (DARK/NSFW)
(@AyumusenpaiiDK) reported
from
Hamilton, Ontario
@PublicMobile im switching to telus. I have been loyal to you and im dk e. You gen z ******** have shir customer service skills. This is comjng from someone who had awards in customer service. I have never had so **** service that im hurting mysrlf because of the stress
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Kelly
(@Beagles2mama) reported
from
Hamilton, Ontario
I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.
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kisa
(@kisachan64) reported
from
Burlington, Ontario
@hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!
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James
(@James__CW) reported
from
Hamilton, Ontario
Well after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Cody
(@codemancool) reported
@TELUSsupport after a update to your Telus my account app I keep getting passwords error but I know it’s correct cause it works on the web when I sign in
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West 🇨🇦 🌈🌻
(@coastalwoman56) reported
@JayIsPainting @1loriking I have Telus fibre - bc - it is really quite good. No issues and if there is a bit of a glitch I just restart the whole thing.
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DaddyspankU
(@Elija_Hell) reported
@Ahaz_Zamani @TELUS @TELUSsupport **** Telus. Telus will scam you and steal your ******* money.. they are absolutely corrupt pieces of ****
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justin
(@imjustingraham) reported
I’m a little late but the only entity that the rogers shaw merger is bad for is telus, they don’t want a real competitor in western Canada bc they control the market
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#Overeducated😺🇨🇦
(@cary03515234) reported
@TELUSsupport He called on multiple occasions and was assured his service was canceled. They didn’t cancel it. He added me to his trusted people and I was on the phone for 3 hours 10 minutes yesterday to get Telus to correct a software issue that /2
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Milon Hossain
(@MilonUnlocker) reported
🇨🇦 Canada ICloud Remove Service On Sold By BESTBUY Sold By ROGERS Sold BY BELL Sold BY TELUS Best Success Time 7/20 Days Success 90℅ To 99%
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Commissioner Miner
(@fanCRTCProfling) reported
Few New #CRTC tariffs, Support Structure amendments (not 404 this time): 1. T/N: 0580, Telus 2. T/N 0978, Bell 3. T/N 1180, NWTel 4. T/N 0377, SaskTel 5. T/N 0655, Telus (carrier access).
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Zach Taylor
(@zasa) reported
Anyone else get a choppy feed on @TELUS TV on the second box watching @Sportsnet ? I know who has cable but the feed is so bad and its just on Sportsnet Pacific.
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Christine Callihoo
(@CallihooC) reported
What a surprise ... waiting for @TELUSsupport to call me back for the 3rd time in a week - waiting for 1.5 hours so far .... just to cancel a service. @bchydro enables customers to efficiently cancel service via the website like a civilized company should. Seriously, @TELUS?!
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SonicDude
(@mitchc45856190) reported
@TELUSsupport @PrasadYEG Also to add to this their Telus ADT Dispatchers don’t have call display so it looks like a scammer from Ontario I heard my case got closed because they called twice with no proper call display. The worst customer service I have ever seen. Thinking of moving over to Telsco.