Telus

Telus Outage Report in Hamilton, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hamilton, Ontario 12/28/2025 00:25

December 28: Problems at Telus

Telus is having issues since 12:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • med0475 Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

  • Projacktile Jack (@Projacktile) reported from Hamilton, Ontario

    Shout out Telus for not going down yesterday 🤝

  • James__CW James (@James__CW) reported from Hamilton, Ontario

    Well after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • kisachan64 kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • hardyrenos Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • jdong027 Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

  • gbarone2 Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.

  • n8best Nathan Best (@n8best) reported from Hamilton, Ontario

    @journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AMDM00yyz A Mc (@AMDM00yyz) reported

    @andrew_leach @jkenney 1000s of appointments avail in Calgary. Telus can do 720 AZ/hour next wk, problem no arms as few are qualified. Would jump at an AZ shot. Crunch vaccine supply #s - without AZ, we can’t maintain 39k/day. Not enough vaccine. We need Health Canada to make a call on AZ. <55 or not?

  • taxbuster88 ziggy stardust (@taxbuster88) reported

    @fanCRTCProfling @TELUS I have a bunch of 1500VA backups anyway, so probably will never use theirs. One good thing about having a high tech system.

  • taxbuster88 ziggy stardust (@taxbuster88) reported

    We have landlines b/c copper provides power, and we have two phones that work ALL the time unless the line is cut. Fibre/phone UPS is only good for 8 hours - not nearly good enough. How to go about preventing @telus from removing our copper service? This is HUGE for the area.

  • raiderDavid1973 Dave (@raiderDavid1973) reported

    @TJmakeCOCKTAILS @heidi12312345 Ill never use Rogers or bell again. They support Trudeau and like to quietly raise people’s bills with ridiculous fees. If you have a plan that’s over or running out Telus has amazing deals to port your number over plus you don’t have to have a contract if you have a phone.

  • chicagosports88 Chicagosportsfan (@chicagosports88) reported

    @FreedomMobile Unfortunately this doesn't make any difference to me since I live in Winnipeg and since Freedom mobile doesn't seem to give a damn about people in Winnipeg and bringing their services here so I had to re-sign with telus but hey it's your loss,

  • niphette hy, promising dunkmage 😈🌹 (@niphette) reported

    @Gaohmee You don’t have to be a TELUS customer to use it and you can see a family doctor through video call at short notice, they can refer, prescribe, etc.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @taxbuster88 @TELUS Yeah, this was a big issue in Atlantic Canada which Bell wanted hidden. They sell "bundled services" (w/ phone), at high rates, they don't mention battery back-up, or tell people they don't need it cuz too expensive. or they tell people that battery is good enough. 1/2

  • RoseanneCda Roseanne (@RoseanneCda) reported

    @CleaningOil @SamsungMobile @TELUS Oh no. My Samsung mobile needs replacing soon as it's old. Was planning on researching newer models as I like the Samsung operating system. I'm not partial to iPhones. Now I'm not so sure after seeing your terrible experience. Has TELUS done anything to help?

  • RoseanneCda Roseanne (@RoseanneCda) reported

    @CleaningOil @SamsungMobile @TELUS That's awful. Doesn't Samsung provide a one year warranty?

  • DishntheKitchen Bernice Hill (@DishntheKitchen) reported from Calgary, Alberta

    Not a super day. Shaun is stuck at the plant, technical difficulties & blizzard. Telus is still drilling ******** out of my head, I mean installing cable & not even Tragically Hip drowns out high pitched drilling. Been alone for a week & tired of doing **** all on weekends.