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Telus

Telus Outage Report in Hamilton, Ontario

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hamilton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Telus

Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Hamilton, Ontario

The most recent Telus outage reports came from the following cities: Burlington.

CityProblem TypeReport Time
Burlington E-mail 29 days ago
Burlington Total Blackout 2 months ago
Burlington Phone 6 months ago
Hamilton Phone 7 months ago
Hamilton Phone 10 months ago
Hamilton Phone 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • hardyrenos
    Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • rob_bieber
    Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.

  • gbarone2
    Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • n8best
    Nathan Best (@n8best) reported from Hamilton, Ontario

    @journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters

  • BroHogPlays
    BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • kinsonalley
    Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • kisachan64
    kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • Projacktile
    Jack (@Projacktile) reported from Hamilton, Ontario

    Shout out Telus for not going down yesterday 🤝

  • kinsonalley
    Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • rob_bieber
    Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

  • stevesfs
    Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • med0475
    Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

  • jdong027
    Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

  • Beagles2mama
    Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Barb_Here
    食い倒れ (@Barb_Here) reported

    @garryself Ah, those are probably the TELUS spoof team. I used to get calls from them constantly, asking for info that TELUS would never ask.

  • mackinnon_dane
    Dane MacKinnon (@mackinnon_dane) reported

    @rcarrick Totally agree. Bizarre this behaviour is allowed to continue. Telus recently did a migration to google. Or something like that. Lack of help to seniors appalling. What did they discuss in focus meeting ?

  • sleepyfuyu
    リエン (@sleepyfuyu) reported

    @TELUSsupport @koodo So my phone is unable to buzz anyone in for my apartment unit. Apparently, the condo caretaker says it's the phone provider's issue. koodo/telus, care to explain why I can no longer buzz people in my building??

  • XZactLeptoquark
    XZact Hypothetical Leptoquark (@XZactLeptoquark) reported

    @TELUS @WorldMobileTeam please fix this

  • The_Tin_Hat
    David Swanlund (@The_Tin_Hat) reported

    What's everyone's experiences with TekSavvy? Telus has been egregiously bad for me lately (literally cancelled my account for no reason last month, and just now transferred me twice before hanging up on me)

  • hanoshmg
    Hanosh (@hanoshmg) reported

    @TELUS @TELUSsupport After being a customer for 10 years, (Reliance--> ADT--> Telus Home Security), why am I being charged for 30 days after I have sold the house ?

  • ONTLLs
    SueCanada 🐧🐧 (@ONTLLs) reported

    Okay so I got a new cell phone from #Telus, them being the cheap bastards they are, don't sell charging cables with any phone you buy from them! Charge your extra for charging!! Like WTF!

  • sueannajoe_
    ꜱᴜᴇᴀɴɴᴀᴊᴏᴇ 〄 🏴‍☠️️ (@sueannajoe_) reported

    @alunzaryana1 Betul sangat. No matter how terrible we are our kids telus sayang kita. They are so pure 🥺

  • Mcdabbins1
    mcdabbins (@Mcdabbins1) reported

    @TELUS I just **** myself

  • Aprime
    Aprime (@Aprime) reported

    @DeterNET @TELUS @TekSavvyBuzz I had a similar issue with TS in the past and nobody resells FTTH out here.