Telus

Telus Outage Report in Hamilton, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hamilton, Ontario 02/09/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • Projacktile Jack (@Projacktile) reported from Hamilton, Ontario

    Shout out Telus for not going down yesterday 🤝

  • antonlodder anton lodder (@antonlodder) reported from Hamilton, Ontario

    @benmyers29 like, the problem with John Tory being a Rogers employee is not at all that it's unfair to Bell and Telus that they can't also influence him

  • James__CW James (@James__CW) reported from Hamilton, Ontario

    Well after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • gbarone2 Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.

  • med0475 Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • n8best Nathan Best (@n8best) reported from Hamilton, Ontario

    @journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters

  • hardyrenos Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • kisachan64 kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • AyumusenpaiiDK Ayumu-senpaii 🇵🇪 (DARK/NSFW) (@AyumusenpaiiDK) reported from Hamilton, Ontario

    @PublicMobile im switching to telus. I have been loyal to you and im dk e. You gen z ******** have shir customer service skills. This is comjng from someone who had awards in customer service. I have never had so **** service that im hurting mysrlf because of the stress

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • jdong027 Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CiliegiaPi Chango (@CiliegiaPi) reported

    @TELUS I ordered the services on March 14, 2023. It is still unresolved. Only half the service was installed, cancelled the other without informing me. All Telus managers are in "Meetings". This is a business line. Unacceptable!

  • spatodd Todd Hewitt (@spatodd) reported

    @TELUSsupport keeps sending me emails about my account but makes it impossible to send emails or texts or even worse to speak to a live agent. I cannot find my account info so I am in Telus jail. Anyone else with same issue?

  • Ricardo17Ramos Ricardo Ramos (@Ricardo17Ramos) reported

    @TELUS buyer beware!! Corporate does NOT want employees in store to let you know about the loop holes. A 20+ year customer gone because employees mislead you so corporate can over charge you.

  • CiliegiaPi Chango (@CiliegiaPi) reported

    @TELUS Part 1: On March 14, 2023, I ordered services and have since spent two full days, from 10:30 am to 4:30 pm, on the phone with over 15-20 different customer support representatives, each time telling the same story. However, despite spending a minimum of 12 hours with ..

  • Mel_17 Melissa (@Mel_17) reported

    @buoyantbabe @TELUS Lol. The worst

  • der_dawn dawn van der Helm (@der_dawn) reported

    @TELUS why does your internet suck so bad? I just called support and was told I should disconnect devices I’m not using or upgrade. We have the fastest internet you offer, upgrade to what. What’s the hold up on fibre.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    The #CRTC did not add Bell or Telus's outage reports to the resiliency file. only TbayTel is there. Why is that?

  • Onebadmum2 seriously. (@Onebadmum2) reported

    @TELUS it's a lot disgusting that you are pimping purchasing cyber security. Wtf am I paying you for already?

  • Donkey11696224 Donkey (@Donkey11696224) reported

    @TELUS Honest to god can you fix my internet connection in south surrey!?! It’s been down since the middle of the night and it’s @TheMasters weekend! I pay $230 a month for internet, basic cable and sports channels for this service?! Seriously.

  • jesse_kleine Jesse Kleine (@jesse_kleine) reported

    it’s just Murphy’s law that every time I have a big listing appointment my printer stops working. This morning it’s a Telus optic cable fire on our road. Can’t connect to my printer over wifi now. Luckily wasn’t pressed for time and connected with my phone hotspot network.