Telus

Telus Outage Report in Hamilton, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Hamilton, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Hamilton, Ontario 12/29/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Hamilton, Ontario

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • Projacktile Jack (@Projacktile) reported from Hamilton, Ontario

    Shout out Telus for not going down yesterday 🤝

  • gbarone2 Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • n8best Nathan Best (@n8best) reported from Hamilton, Ontario

    @journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters

  • kisachan64 kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • James__CW James (@James__CW) reported from Hamilton, Ontario

    Well after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.

  • AyumusenpaiiDK Ayumu-senpaii 🇵🇪 (DARK/NSFW) (@AyumusenpaiiDK) reported from Hamilton, Ontario

    @PublicMobile im switching to telus. I have been loyal to you and im dk e. You gen z ******** have shir customer service skills. This is comjng from someone who had awards in customer service. I have never had so **** service that im hurting mysrlf because of the stress

  • jdong027 Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

  • hardyrenos Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

  • med0475 Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisbWells Chris Wells (@ChrisbWells) reported

    @frugalfrivolous @youseepeeYYC @Drew__Barnes Apple, Samsung, Huawei, LG, Tesla, Telus, Bell, Rogers, Shaw...all straight up, honest brokers of business, but that CNRL...they’re the real bad ones...

  • coldplay_oilers Coldplay_Oilers ➐ (@coldplay_oilers) reported

    My brother’s cell service keeps cutting out at the South Edmonton vaccination site packing lot. Theory: UCP asked Telus to do this so people don’t tweet about issues at the vaccination sites #ableg

  • Redawna Redawna Kalynchuk (@Redawna) reported

    @Telus sent us a broke phone and will not send a new one out. How can this even be happening? Where did customer service go? This has resulted in many hours of getting the run around and absolutely no help. #telus

  • MagooRich Rich Magoo (@MagooRich) reported

    @VeraSmi48732655 @TELUS Yes because most of them are in dirt poor countries and employee turnover is very high. Did you know in the Philippines they work 6 days on 1 day off, 11hr shifts. Its good for me, I'm a shareholder, but sucks for you as your the customer.

  • ZarkMuckerbarn Name cannot be blank (@ZarkMuckerbarn) reported

    Telus/ADT home *security* does nothing. WHO is going to secure your ****? The police man?

  • WRMII WRM2 (@WRMII) reported from Brampton, Ontario

    @sadiafahim8 @TELUS @TELUSsupport Stop complaining about every service provider online. You're clearly a moron.

  • MaximusGM2016 M4x1m0 (@MaximusGM2016) reported

    @Deadlyslob I changed ISP from Shaw to Telus, I had issue after issue, on tuesday they had maintenance, then just randomly name issues like my computer, I end going up the pole where’s the line comes from and had like 4 connectors on my line...

  • BKCOdotCA BKco.ca (@BKCOdotCA) reported

    We have 1 bar of 3G cell service that we boost to 1 bar of LTE. From that signal our hub attempts to provide us with wifi... Running an online business with 3 mbps is not ideal, it’s painful actually, some days I could drop kick that Telus hub across the hay field.

  • vindaddyyy vinny (@vindaddyyy) reported

    Is Telus ok?? My service is shiiiat

  • Stuart__C Stewie (@Stuart__C) reported

    @TELUS Hope they fixed the camera, the S20 sucks.