Telus Outage Report in Canfield, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Canfield, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Canfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at Telus
Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Canfield, Ontario
Latest outage, problems and issue reports in Canfield and nearby locations:
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄
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Steve Wilkie
(@stevesfs) reported
from
Hamilton, Ontario
@RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
And @telus @telusmobility will lose a 25 year customer.
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Mike D
(@med0475) reported
from
Hamilton, Ontario
@rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before
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Kelly
(@Beagles2mama) reported
from
Hamilton, Ontario
I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.
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Kevin Dong
(@jdong027) reported
from
Hamilton, Ontario
We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@mbmykes) reported
@calgarycoder @Sportsnet My Telus tv is fine.....big help I know. Do you speakers or a sound bar?
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Thymeless Cottage on Renaissance Farm
(@ThymelessC) reported
@TELUSsupport @gmail Still in shock here over how "well" this is working. 1st thing that happened was that google synced ALL of my contacts w/ALL of Telus' customers. Telus said it wasn't their problem, ph Apple who said DELETE everything. We had to find a new email source. No end of probs created.
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Slybones
(@Slybones2) reported
So @telus and @adt send something off to collections a week after it has been paid. And it could take up to 5 days to be emailed an account statement, by their "correspondence team". It seems Telus sucks at the communications part of being a telecommunications company.
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Kevin McArthur
(@KevinSMcArthur) reported
@jwsthomson Used to roam onto the US towers all the time... never got a bill... and you get a bunch of texts telling you it happened. Telus has the option to turn the whole thing off though and if you live where this happens, you should turn it off at the carrier.
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Soopolallie
(@soopolallie) reported
@jwsthomson ‘Welcome to USA’ always comes up when I am at Dallas Rd but have never noticed roaming charges on bill (Telus). I am sure they are very aware of it, just give them a call. Or perhaps, I should double check ...
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Studingo
(@studingo) reported
@Shawhelp copy paste updates on a outage with an eta of “some time” might be time to switch to Telus
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Stacy Ch
(@stacystacych) reported
@reporteremma @TELUS @CapitalDailyVic There is a beach in gordon head where this is an issue. Just notify them and they will reverse it (in my experience).
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elizabeth gray
(@luvmypugs) reported
@TELUSsupport Cancelled account almost a year ago for this lack of communication and horrendous customer service. Over an hour and a half on hold only to be met with rudeness. Reminded me why I'll never be a Telus customer again.
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Chris Noel
(@Timeneverwasted) reported
@reporteremma @TELUS @CapitalDailyVic Having worked with a few of the telco’s there should be no problem reversing the charges and setting it up to not happen again. Just need a CSR who knows what’s up. Big companies can’t always have the regional knowledge transferred to all employees.
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Emma Gilchrist
(@reporteremma) reported
*ahem* What the hell is up with @TELUS charging Victoria-area customers roaming charges for, like, going to the beach? It’s not my fault your service connects to a U.S. cell tower. Anyone else dealing with cell companies refusing to reverse these charges? @CapitalDailyVic #yyj