Telus

Telus Outage Report in Carstairs, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Carstairs, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Carstairs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Carstairs, Alberta 03/13/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Carstairs, Alberta

Latest outage, problems and issue reports in Carstairs and nearby locations:

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kootenayGreg Greg Michaels (@kootenayGreg) reported

    I have a baffling problem. Cell phone is on Bell (Canada’s fastest network) iPad is on TELUS router which uses cellular. When I refresh Twitter on iPad, the phone’s streaming stops. I guess Telus and Bell are ONE.

  • kyrazyyy kyra⁷ 🌟 (@kyrazyyy) reported

    the telus guy is here to fix our wifi but his daughter was in the car and she's too scared so now im taking care of her LMAO

  • tkratzz tkratzz (@tkratzz) reported

    All I want is my screen fixed I don't want a new phone and that's the only option asurion is giving me. I've been a telus customer for over 10 years with no problems until this. This is unacceptable. Like I said I don't have this money to spend right now because of the holidays

  • christo57268711 christopher c (@christo57268711) reported

    @TELUSsupport I have a credit with Telus and canceled my service with you guys. I removed my credit card from my pre authorization method of payment. How can I have my money back ?

  • _aa_k Ali Aydin Karaca (@_aa_k) reported

    @TELUSsupport @TELUS This is the third month you charged me double after I moved my services to my new address. Every month I spend over an hour on the phone and your csr is solving!! my issue. They terminate the old services in my old address, correct the bill ++

  • ElizabethRBess ElizabethR (@ElizabethRBess) reported

    @bkscobbie @dockevinmcleod With respect, that’s not correct. 811 is staffed by RNs not doctors. They can’t help with prescriptions. A new prescription would have to be obtained through a Telehealth service (eg Telus Health) or by trying one’s luck at a walk-in clinic or UPCC (all of which are overwhelmed).

  • 408iiii Mike G (@408iiii) reported

    @TELUS @ExcellenceCan @TELUS I see your door knockers sales staff are out again. I choose not to use any TELUS products as I explained to the very aggressive sales person. I was polite and told him I was not interested. He continued on being aggressive and very rude. He needs some coaching.

  • nightfalltwen Nightfalltwen (@nightfalltwen) reported

    @TELUSsupport @telus we are getting no optik tv service in Abbotsford. What is going on???

  • sikhc43s SIKHC43S💙⚔️🧡 (@sikhc43s) reported

    @TELUS @telussupport is the worst customer service ever. I signed up for a one month service and they have been charging me every month ever since and threatening my credit score. Would not recommend Telus ever again. Going back to Rogers immediately.

  • TheRedFisher1 TheRedFisher1 (@TheRedFisher1) reported

    @bebe900 @elonmusk Rogers is downright awful, almost as bad as Shaw and roughly as ****** as Telus. Then there is the cost in Canada... You would think we are on Mars with the price of phone/internet service.