Telus

Telus Outage Report in Carstairs, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Carstairs, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Carstairs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Carstairs, Alberta 03/23/2026 21:05

March 23: Problems at Telus

Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Carstairs, Alberta

Latest outage, problems and issue reports in Carstairs and nearby locations:

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Iluvhikingjen Jennifer Still Isolating (@Iluvhikingjen) reported

    @gilmcgowan @Albert_Nobbs Shandro thinks he can hire out of country Healthcare support for private Telus etc. Making money for Shandro and Nixon off hard working Doctors, Nurses and other HCPs. Well we will see who wins this fight. Alberta is still in Canada!!!

  • Kylan13396502 Kylan (@Kylan13396502) reported

    @TELUSsupport, how many telus agents does it take to provide proper phone service? Trick question... Answer still not known... #allowamericanmobilitynetworksincanada

  • accordingtomio M. (@accordingtomio) reported

    Anyone else with Telus having cell issues? Two calls now and it is choppy.

  • Jessy_Elisabete Jessica.Elisabete (She/ Her) (@Jessy_Elisabete) reported

    @TELUS @TELUSsupport you guys have such ****** customer service, I can’t upgrade my phone over the phone which is absolutely ridiculous. I never been frustrated with you guys that I’m at the point of taking my business else where.

  • pvjvrillo Ꮙ (@pvjvrillo) reported

    Telus might be the worst carrier 🥲

  • grimis101 Chris Gee (@grimis101) reported

    Hey @rogershelps since you dinged me for a cancellation fee can we agree that you owe me a refund because your service was unusable in half of my town for almost eight months? No? Didn’t think so. I’ll make sure everyone in town knows @telus works though so they’ll leave you too.

  • meanmomoftwins Lisa (@meanmomoftwins) reported

    @Lytzki @TELUS Telus this is your time to step up and help out please!

  • nl_rock chrisc (@nl_rock) reported from Medicine Hat, Alberta

    Dear @telus I am already a Koodoo customer. I have been called 4 nights in a row, if I want to switch any of my home services I will contact you, please stop calling.

  • Anndi07 Anndi 🏳️‍🌈 (@Anndi07) reported

    @TELUSsupport I went phone shopping 1.5 weeks ago and agreed to stay with Telus EPP and agreed on a plan and price. The phone I wanted wasn’t in stock so they ordered it nbd not in a hurry. Today they call me to say phone still isn’t in nbd but now the price is $15/mo more. WTF!?

  • IPCoachZ Zedmonton (@IPCoachZ) reported

    It seems that the only service providers I can really consider for internet and cable are Shaw or Telus. Ugh. Anyone else in the YEG area manage to successfully cut ties with them? Also, if you have internet only, do you watch Oilers games? If so how/what service? Thanks