Telus

Telus Outage Report in Carstairs, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Carstairs, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Carstairs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Carstairs, Alberta 01/28/2026 14:05

January 28: Problems at Telus

Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Carstairs, Alberta

Latest outage, problems and issue reports in Carstairs and nearby locations:

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • yarf1984 Michael Cook (@yarf1984) reported

    @Shawhelp can’t wait to take 20 years of my business to @TELUS and maybe be treated with respect. I tried to stay with a BC Company, but your lack of caring about your customers shows how terrible of a company you are. Shame on you.

  • TjTapan Tapan Gujjar (@TjTapan) reported

    @TELUSsupport @TELUS it has been over an hour on the phone. I am not able to reach any representative. This is not ideal service. :(

  • shirleyyeung Shirley Y (@shirleyyeung) reported

    @TELUSsupport 1/ May 26 around 1345 - had no internet. Unplugged the router, no luck. Called Telus, they said no outage, did some troubleshooting, conclusion was router is failing. Agent was able to book a technician to drop off a new router for May 27 9 to 11am.

  • RealSpruzzy Spruzzy (@RealSpruzzy) reported

    @Noxris Come on @TELUS @TELUSsupport Help the guy out, he pays you guys lots of money and isnt getting what he should be.

  • JustWatchMe14 JustWatchMe (@JustWatchMe14) reported

    @David_Moscrop PM @JustinTrudeau @s_guilbeault you must TEAR DOWN CRTC. An organization that was meant to protect consumers is protecting profits of a Canadian telecom monopoly. Why is a former VP of Telus the head of CRTC??? A man who telecom lobbyists can buy with a wink!!!

  • ThatBryanDavies Bryan (@ThatBryanDavies) reported

    @StarlinkPage I’m on the waitlist and I’m hoping to be fast tracked, our local work from home rules during the pandemic have resulted in unusable internet for the last year. My current speeds top out at 3mbps down and 0.5mbps up. Telus is the only option and they don’t care.

  • mingo59 Marci Girling McPeak (@mingo59) reported

    @TELUSsupport I ordered my new Telus service online, states $45 activation fee waived. I got told by chat support this isn’t so … who’s in the right?

  • gopsy_s_goraya Gurpreet Singh (@gopsy_s_goraya) reported

    @TELUS @TELUSsupport can combine explain how can a credit bureau has a wrong account in their system if the creditor doesn’t report it? Please fix your mistake.

  • coldplay_oilers x - Coldplay_Oilers ➐ (@coldplay_oilers) reported

    @FP_Champagne Minister, this is garbage. Disband the CRTC. They are harming Canadians and protecting Bell, Rogers, Telus.

  • NNebuula jeremy (@NNebuula) reported

    talking to telus (provider) customer services about my internet and they said i have fiber😭. i call 🧢