Telus

Telus Outage Report in Carstairs, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Carstairs, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Carstairs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Carstairs, Alberta 02/12/2026 19:15

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Carstairs, Alberta

Latest outage, problems and issue reports in Carstairs and nearby locations:

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lindagianguyen Linda Nguyen (@lindagianguyen) reported

    Ugh wi-fi and network connection from Shaw is down due to power outages... Hardly surprised. I guess it's not too late to switch to Telus soon? Thank God I have a lot of data for my phone's plan.

  • KurtisMuchaGC Kurtis Mucha (@KurtisMuchaGC) reported

    @Shawhelp @jsjones8 Maybe come up with a better more reliable product so you don’t have to send these lame DM requests that never solve anything. I left you guys for Telus who is arguable worse depending on the day. #INeed2DeleteMySocialMedia

  • chickachickaHI ⓑⓡⓐⓓⓓⓨ ⓑⓞⓨ▪︎😷 (@chickachickaHI) reported

    @TELUS whats going on with your network connectivity in Edmonton?

  • daniellaviolet Danielle French (@daniellaviolet) reported

    @rockdaboatNL Yup it’s pretty bad. I miss Telus!

  • manders_yeg 💜 Manders 💜 (@manders_yeg) reported

    @MakingLaurie We use Shaw (we tried Telus a few years ago and it was beyond awful). My tech husband always recommends paying for your own router if you rely on wifi. We also have a mesh booster because our router is in the basement.

  • SWalisser Sean Walisser (@SWalisser) reported

    1) Hey @TELUS @TELUSsupport it’s aggravating that I’m on phone for 6+ hours to tell you that you’ve been overcharging me for the past three months and then challenging me the whole time when I ask to be credited the overcharge. Worst customer service I’ve ever come across.

  • KenLinVanC Ken Leech (@KenLinVanC) reported

    Is the Telus network down? No cell service in Surrey, B.C.

  • MagooRich Rich Magoo (@MagooRich) reported

    @srhchn @TELUS @TELUSsupport Easy. Just cancel, then you would have saved yourself hours of calling. Not to mention the insanely long tweet. Why continue to be with a company that is so bad. Maybe its not and you're looking for freebies, trying to make the story worse then it is.

  • SassyPantsLady Mrs.Sasspantalónes (@SassyPantsLady) reported

    @pewpewpew @TELUSsupport @Bell_Support I had been with Telus since they were Clearnet (I am aging myself) & after HORRID customer service policies I left. I had been a customer for almost 20 yrs...they gave ZERO fs, actually told me to look for another provider if I wasn't "happy"!

  • pewpewpew Quinn (@pewpewpew) reported

    Why is @TELUSsupport charging over $80 in tax to order a phone online when I can order the EXACT SAME PHONE with more colour options from @Bell_Support and not be charged any tax? And I’m already a Telus customer! 😡