Telus

Telus Outage Report in Carstairs, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Carstairs, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Carstairs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Carstairs, Alberta 03/14/2026 19:05

March 14: Problems at Telus

Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Carstairs, Alberta

Latest outage, problems and issue reports in Carstairs and nearby locations:

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Dwayne__Tuck Dwayne Tuck (@Dwayne__Tuck) reported

    @GirlOnAnIsland @B_E_Bishop Oops! Just remembered that the last time I visited their kiosk, Telus had better deals so they switched our 4 phones. Bell/Telus/Koodo all use Bell's infrastructure, so service is the same.

  • montef Monte Freeman (@montef) reported

    @ShawnKing @TELUS @TELUSsupport This is the point where I would just stop paying them. I’ve found that to be a remarkable way to get the attention of a service business who is no longer providing a service I care about. Stop sending the check, turn off auto pay, tell the bank to reject requests. Buh-bye now🖕

  • SteveScho54 oh bla dee (@SteveScho54) reported

    @ItsDeanBlundell @dianemariereid @ChelseaHillier6 She wants clicks so that advertisers will pay her more. Write to those who advertise.on fax and are in Canada. Tell the to stop. Write to Bell, Rogers, Shaw, Telus Tell them to stop. Write to your MP, MLA They'll the to rove.the service

  • wager_colin Colin Wager (@wager_colin) reported

    @AlbertKamps I'm on bell. Nothing bad to say. Uses the same towers as Telus in rural areas but along #2 there is probably bell towers. I changed companies because of poor customer service

  • ShawnKing Shawn King (@ShawnKing) reported

    @montef @TELUS @TELUSsupport Problem is, they would then cut off my internet access and send the bill to a collection agency. 🤬

  • C_J_F_T ChristopherTrimboli.eth (@C_J_F_T) reported

    @TELUSBusiness Literally did this deal for me and my wife, got fraud department on my order after Telus messed up my credit check 2 times, now I'm still out $500 in upfront taxes paid and can't contact fraud department. Wtf telus

  • rdfppg A C P B 🦍💎🤲🏼 (@rdfppg) reported

    @TELUSsupport I will also say that I'm not surprised to have a conversation about a question or concern abruptly end like this. Telus plans and customer service isn't very good, thus me heading to Shaw come the summer for my internet and mobile needs

  • starstryke starstryke (@starstryke) reported

    @stry8993 Yeah that's definitely a Telus response. Well Tuesday isn't terrible it could really be worse

  • MikeyB0101 Michael (@MikeyB0101) reported

    Second time Telus internet went down in SE #yeg today 😕

  • BrianABCS Brian Kennedy (@BrianABCS) reported

    @AlbertKamps Call Telus, their customer service is actually pretty good.