Telus

Telus Outage Report in Carstairs, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Carstairs, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Carstairs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Carstairs, Alberta 12/16/2025 15:55

December 16: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Carstairs, Alberta

Latest outage, problems and issue reports in Carstairs and nearby locations:

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Maureen57416737 Maureen Clayton (@Maureen57416737) reported

    @GlobalBC Is this a telus outsourcing issue? Or

  • snowflakemtn R(etired)N❄️ (@snowflakemtn) reported

    @mitote83 @keithbaldrey @richardzussman Telus actually stated they were to blame. So rude.

  • shadow86060659 shadow (@shadow86060659) reported

    @GlobalBC Hey Telus let us all down this year, switched to Telus fiberoptic option then they advised we had to access email via GMail...scammers..

  • FEEZYDoesIT Hafeez Noorani 🇨🇦 (@FEEZYDoesIT) reported

    Don't believe me go try Telus' streaming service and then tell me this company knows what they're doing.

  • otohp Patrick Heide - Wear a mask. Get vacinated. (@otohp) reported

    @CTVNewsVI More like Telus is in damage control!

  • escape_mob BC_MTNS (@escape_mob) reported

    @jjhorgan @TELUS We had a bad day??? Really??? Where’s accountability

  • TheRealSkriver Well funded grassroots BC Troublemaker (@TheRealSkriver) reported

    @jjhorgan @TELUS Where is your apology for NOT HAVING A WEBSITE READY? If you were a private contractor like @telus, your contract would be shredded by now. You had a year, big guy. An ENTIRE YEAR to get your **** together.

  • CriticBC BC Government Critic (@CriticBC) reported

    @PGChamberCEO @shirleybond @adriandix Yes, not having an online system is a major issue. But Telus signed a contract they didn’t follow through with and was the cause of the disaster yesterday.

  • leo_shiraz Shiraz (@leo_shiraz) reported

    @theBreakerNews Telus fails its customers every minute. Adrian Dix did not do proper due delligence on Telus. This is a serious let down for British Columbians when we talking about life and death situation. Vaccines is too priority. Telus was a sleep. Shame.

  • dogling223 Dogling223 (@dogling223) reported

    @TELUS To greedy. Telus dud not want to pay for call takers but wanted the money. They are hypocritical saying they care about health when it’s only about money. This company is a sham and their stupid animal advertising is extremely hypocritical