Telus

Telus Outage Report in Carstairs, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Carstairs, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Carstairs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Carstairs, Alberta 12/14/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Carstairs, Alberta

Latest outage, problems and issue reports in Carstairs and nearby locations:

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Hoffa_man Kevin Hoffman (@Hoffa_man) reported from Calgary, Alberta

    @wowmobile @koodo @TELUS Congratulations! Your combined lack of effort has officially provided the worst customer service experience of my entire life!

  • Velvet_Calamity •Kasane• (@Velvet_Calamity) reported

    @mike_rowan_van @AnthonyLacavera I am in the same situation.. leave Edmonton .. and go anywhere and Shaw service dies.. then it switches too nationwide.. which is garbage. I am switching to Telus when my contract is over.

  • eggukno EggHead (@eggukno) reported

    @TELUSsupport Can you provide an ETA when your porting service will resume. Bell tells me it is a outage with Telus.

  • steamchief robert pollard (@steamchief) reported

    @TELUS Hey there. I was talking to one of your customer service agents yesterday regarding joining your corporate plan, and was told she would phone me back in 15 minutes. Well it’s been 23 hours and I’m still waiting. Not great customer service.

  • Ms_RoRoTatted ***** Diana (@Ms_RoRoTatted) reported

    @TELUS what ******** is the point of having live agents in a chat and not putting the hours they work?!?!!

  • BritneyDenson Brit (@BritneyDenson) reported from Fort St. John, British Columbia

    @TELUS Fix your freaking website, trying to order 2 new phones - constant error messages. 2 hours later I GIVE UP.

  • BritneyDenson Brit (@BritneyDenson) reported

    @TELUS @ExcellenceCan WHO CARES. Deliver proper service then you can toot your horn

  • 46Shan46 Shan (@46Shan46) reported

    been on hold with @TELUSsupport for over 2 hours now. can we even call this "customer service" at this point? @TELUS get it together...

  • Takreel Rhyl Donnelly (@Takreel) reported

    @TELUSsupport Keep announcing more stuff that you cannot support. Telus can't even get internet services working in Calgary on a regular basis. It's pathetic.

  • Dayton_CA Dayton (@Dayton_CA) reported

    I cancelled my @Telus services to be effective mid month. I got a text that the new tenant can't even setup their Telus because didn't even cancel my account! they billed me for the entire month too! Now I'm 600km away and spending an hour+ on hold waiting to talk to a human wtf!