Telus

Telus Outage Report in Carstairs, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Carstairs, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Carstairs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Carstairs, Alberta 03/28/2026 20:30

March 28: Problems at Telus

Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Carstairs, Alberta

Latest outage, problems and issue reports in Carstairs and nearby locations:

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dunner888 Steve (@dunner888) reported

    @TELUS How about you fix the crap cell service in Waterdown

  • Shimoofekry Shaimaa Mouftah (@Shimoofekry) reported

    @TELUSsupport The worst decision i made when I arrived to Edmonton is purchasing a prepaid plan from Telus! They ripped me off and not worth the money!

  • VanIRPickering Vanessa Pickering (@VanIRPickering) reported

    hi @TELUS if i have unlimited data on my home internet, how did i go over my data and then get slow internet?

  • NerdwithWerds Dan Budgell (@NerdwithWerds) reported

    Got a promo call from @koodo asked how my service was, Honestly told the rep I am looking to either go to the parent company @TELUS or to @Bell, when asked why. 5G and Unlimited data plans that are offered. Easy enough for Koodo to do but they won't. Same Network Bad Service

  • ontario_rob OntarioROB (@ontario_rob) reported

    @TorontoStar You should probably say this how it is. Bell/Telus have agreed to let their network get overloaded with Rogers clients when Rogers has network wide issues from poor design decisions and bad CTOs. Even phones with no SIM cards can dial emergency services on any provider.

  • Lindsay_W14 Lindsay Wilson (@Lindsay_W14) reported

    @VanIRPickering @TELUS Telus is the worst. They charged me for a full month once when mine only worked for a week, they refused to reimburse for 3 weeks they had an outage. Not a fan.

  • bhavgajj Bhavesh Gajjar (@bhavgajj) reported

    Just spent 2 hours on hold waiting for a @TELUS customer representative. What a waste of time. Connected to live chat while on hold and was waiting there for an hour before being disconnected as the service closed. #poorcustomerservice

  • RaymondHollier 𝕂 𝕟 𝕚 𝕘 𝕙 𝕥 𝔽 𝕃 𝕋 🛩 🤪 🇨🇦 (@RaymondHollier) reported

    Im getting bombarded with ******* spam calls about wvery 10 min that are saying i ordered a new iphone pres 1 to confirm 🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻 @RogersHelps where is the call control like telus

  • LittleLadyRoy1 Littleladyroy (@LittleLadyRoy1) reported

    @RachelDoesThis @TELUSsupport Issues with Telus here too

  • Kenruszell icicles! popcicles! test! (@Kenruszell) reported

    Why is escalation necessary? When my phone line was down with @telus, I had to escalate the situation by saying I was going to publish my story on social media before the phone co. would take real action. It's unknown if results would have been the same if I didn't escalate 1/2