Telus

Telus Outage Report in Carstairs, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Carstairs, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Carstairs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Carstairs, Alberta 01/25/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Carstairs, Alberta

Latest outage, problems and issue reports in Carstairs and nearby locations:

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • PDiespecker Peter Diespecker (@PDiespecker) reported

    @steeletalk @CKNW Bad news overall. Happy I’m a TELUS customer at this time.

  • danny_underwood Danny Underwood (@danny_underwood) reported

    @leadsheep1 I switched from Shaw due to the horrible customer service, I’m now on Telus and they have... horrible customer service. They are all bad and some of the most expensive prices in the world.

  • arpan_on_BC Arpan Parhar (@arpan_on_BC) reported

    Why is your service so consistently bad? Absolutely embarrassing. @TELUS @TELUSsupport

  • SurlyCripple Derek ⁱˢ ʳᵉˡᵃᵗⁱᵛᵉˡʸ ᵒᵏ 😷♿️ (@SurlyCripple) reported

    Top customer service from @TELUSsupport. Rarely have had issues with my services. Do recommend. @TELUS

  • DRedecopp Doug Redecopp (@DRedecopp) reported

    @CBCNews Now we ALL get Rogers' fantabulous "customer service"? How does this not break monopoly rules? And before you go there, Telus is worse.

  • GaylinChev Gaylin Chev (@GaylinChev) reported

    @PatBulmer1 I have been thinking about going back to Telus but their service is so crappy. Sigh.

  • GaylinChev Gaylin Chev (@GaylinChev) reported

    @PatBulmer1 A few months before my mom died, she switched from Shaw back to Telus. She was 79 and had bad eyesight. She needed help to understand the new remote and where her channels were. Simple, right? Nope, their service dept were total jerks to her, more than once.

  • biggregger Greg (@biggregger) reported

    @Bell check this out, @telus lied me over promising me AirPods with purchasing a new iPhone 12 and now saying I can’t get them, want a new customer?

  • biggregger Greg (@biggregger) reported

    @Rogers check this out, @telus lied me over promising me AirPods with purchasing a new iPhone 12 and now saying I can’t get them, want a new customer?

  • wirelesswebs Chris Jakubowski (@wirelesswebs) reported

    @Rogers You guys really need to fire your PR. Increased competition and choice? You just have such a low opinion of people. Also, Rogers ******* sucks. Your customers service is rotten, and I will go to Telus in a second if this gets approved.