Telus

Telus Outage Report in Didsbury, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Didsbury, Alberta 01/17/2026 20:15

January 17: Problems at Telus

Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Didsbury, Alberta

Latest outage, problems and issue reports in Didsbury and nearby locations:

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • wpgguy Dave the tired 🇨🇦 (@wpgguy) reported

    @coleynmh aside from never getting a bill notification my Telus has been great

  • ChristiansonAmy Dr. Amy Christianson (@ChristiansonAmy) reported

    @oiler_country @srheth Scott - do they do throttling like the Telus hub does? When ours was working (before that lunatic knocked down our tower), we were having brutal speeds at certain times of the day when more people were online - Telus says to protect the integrity of the cell system

  • bk656 Aaron Burgess (@bk656) reported

    @ChrisFaber39 @Bell Not a Bell subscriber and I’ll never go to them. Join me at Telus!

  • TheJuanEstevez Juan Estevez (@TheJuanEstevez) reported

    @JuIia_Caesar All carriers in Canada suck but from working in telecommunications Telus/Koodo is the least worst for an employee perspective if you’re looking to switch

  • ChrisSnoyer Chris Snoyer (@ChrisSnoyer) reported

    I did a phone swap with @apple after some issues but can't send the old one back because I'm in quarantine. Their solution was to contact my carrier and see if they can pick it up and take it to Fedex... Ya, right.. Could you imagine that call to @Telus? "You guys busy today?.."

  • DJordatron Oil Demon Darryl J (@DJordatron) reported

    Any phone providers willing to help me switch from Bell? I am under contract, lol. @TELUS @Rogers

  • RawsonDoug Doug Rawson (@RawsonDoug) reported

    @TELUSsupport I’m trying to talk to someone about moving services over to Telus but can only find support phone numbers on your website.

  • PistolPetestar Peter Shepert (@PistolPetestar) reported

    @OmarkianSpin The worst part is, they're all pretty evil. Bell with the layoffs, Telus with pushing Babylon, Rogers with, well I don't know anything specific but I'm sure there's something. Freedom is owned by Shaw and every member of that family has maxed their UCP donations. No clear winner.

  • LoveMeLoveMyWpg Winnipeg Girl (@LoveMeLoveMyWpg) reported

    Hey @TELUS want to know how to make sure someone will never consider switching to you? Call them two more times within a week with the same sales pitch after someone very politely said they were not interested and to take them off the call list. #stopharrassingme

  • garymoen88 Gary Moen (@garymoen88) reported

    And I thought Telus was bad... #Bell