Telus

Telus Outage Report in Didsbury, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Didsbury, Alberta 12/16/2025 00:10

December 16: Problems at Telus

Telus is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Didsbury, Alberta

Latest outage, problems and issue reports in Didsbury and nearby locations:

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • menard_ray Ray (@menard_ray) reported

    @DustinMorris13 @TELUS What does? The highly suspect Telus My Wi-Fi speed test or an independent app like Ookla Speed Test? With Ookla it will speed check wifi not cellular if you are connected a wifi network. It will do cellular data if wifi is off.

  • osiris2225 James Osiris (@osiris2225) reported

    @skypierce_ @TELUS As a Canadian myself. Get TMobile full service plan from usa and use it in Canada and works perfectly and way cheaper with better speeds. Telus sucks. Have to use Rogers or bell but there more expensive

  • JayleneLyons13 Jaylene Lyons (@JayleneLyons13) reported

    @TELUS 2 years ago I had to switch to Shaw for better speed internet after being a Telus customer for over 25 years. Please replace the copper in my neighborhood so I can come back. Heritage area in Lethbridge Alberta.

  • menard_ray Ray (@menard_ray) reported

    @DatBawse @TELUS Then support tells you to turn Wi-Fi off on whatever device is slow, get within 20 feet of router, and turn it back on. Weirdly, I do not want to do this 5 times a day… I just want the equipment to work.

  • ThatGuy4Fr33dom That Guy (@ThatGuy4Fr33dom) reported

    @edjanes79 @sghottawa @TerryFoxCanada Hey Ed… not very nice that you would leave a bad review about all those trucking companies you’ve no dealings with.. better go back and revise those or delete them, or maybe Telus gets thousands of reviews citing your name…it’s the Canadian thing to do Eddy

  • menard_ray Ray (@menard_ray) reported

    @JoelTeeling @TELUS Shaw has horrible customer service. It’s why we switched… I’m getting to the point where I’m considering accepting ****** service so I can have internet that consistently works.

  • srsbizness1 srsbizness (@srsbizness1) reported

    . @TELUSsupport @TELUS could you stop spamming me about your scam "Online Security" feature? nobody needs your Norton garbage.

  • epiclula julia (@epiclula) reported

    forgot I have my Harry Styles cardboard cut out I'm-- no wonder this telus guy laughed when he came in I was like sir-

  • JD_thesuperking Jeff Durupt (@JD_thesuperking) reported

    @canucker101 Koodo is a subsidiary of telus so you should get the same service with them.

  • GiaAnnJohns Gia Ann🇨🇦 (@GiaAnnJohns) reported

    @LandryLes Les, in case you don't know, Telus has a program for low income people for internet and cell phone for a small fee. That may help this person out too.