Telus

Telus Outage Report in Didsbury, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Didsbury, Alberta 03/26/2026 14:05

March 26: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Didsbury, Alberta

Latest outage, problems and issue reports in Didsbury and nearby locations:

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DuffieldSmj SMJField🆎🇨🇦GreenEnergyIsDirty (@DuffieldSmj) reported

    @VancouverSun @TELUS But then, @TELUS, there r edges of urban areas, with no wildfires, tornados, disasters, where one would expect cell service signal, but there is 0 or 1 signal bars, at best voices broken-up, usually dropped calls, & no surety of putting in that life saving phone call to 911!

  • ETplayground Red🪐📺💡 (@ETplayground) reported

    “There’s a 2$ fee to pay your bill in store.” @TELUS is actually the worst, and it’s not just the spam emails when you’re well aware that you’re broke and having trouble paying a bill that’s necessary for your employment.

  • IanSeggie Ian Seggie  (@IanSeggie) reported

    I still have a mobile account with one of your competing carriers and it would take me 15 minutes to port this phone number and shed the headaches just like that. If you value your customers, you shouldn't treat them like this @TELUS.

  • FatBoyPhill FatBoyPhill (@FatBoyPhill) reported

    Is @TELUS optik tv down in Vancouver for anyone else?

  • JonMartinCalgar Jon Martin (@JonMartinCalgar) reported from Calgary, Alberta

    @SingularZeez Telus: The future is outsourced. Their old slogan was The future is friendly. I modified it years ago. It was the first place I was laid off from. They say you never forget your first.

  • actionjax25 Jim Jackson (@actionjax25) reported

    @TELUS Well after about 20 years your customer service and billing department is losing me as a customer. Too many screw ups and not enough resolution. You used to be the best. Not any longer.

  • MizzJackson sarah jackson (@MizzJackson) reported

    @TheSpinDoctor @TELUS I’m going to suggest that :) It’s disappointing that they can’t help them over the phone - like resetting their service or something.

  • lesandkarin Karin (@lesandkarin) reported

    @MizzJackson @TELUS Telus thinks the problem is just in our house phone line wiring. I find it a very convenient-timely excuse and not the correct solution to our problem

  • inchinada KimmiAB (@inchinada) reported

    hey @TELUSsupport is it TRUE that China is now part owner of Telus mobile service in Canada?? WE will find out.

  • JulieMHelps Julie Matthews (@JulieMHelps) reported

    @MizzJackson @TELUS I haven’t heard of it not disconnecting after all of those options are tried. Strange. I do know scammers are looking for ways to keep line active. This allows them to pretend to be your bank or police etc. as you think you are calling someone else but scammers never hung up.