Telus

Telus Outage Report in Didsbury, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Didsbury, Alberta 01/03/2026 13:15

January 03: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Didsbury, Alberta

Latest outage, problems and issue reports in Didsbury and nearby locations:

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • spunkygunk gunky (@spunkygunk) reported

    @CHEK_News Telus can’t handle their own customer service line. No surprise they end up donkeying this too

  • VanCityVeinot Brad Veinot (@VanCityVeinot) reported

    Another week, and still the same **** service. 🖕 you @TELUS I’ll never renew another contract with you.

  • brutusritz Brutus Ritz (@brutusritz) reported

    One thing that unites British Columbians is our limitless hatred of Telus. It doesn't matter what the reason or context is. Telus sucks. Everyone you know has a ****** Telus story. **** Telus. #bcpoli

  • wendyannasmith wendysmith (@wendyannasmith) reported

    @Bzubyk @toddstonebc If you had 1/2 a brain, you’d realize it was a Telus issue.. but that’s right, keep spinning it, cause we all know your party would have killed us all!!

  • Cheri_L_S Cheri S (@Cheri_L_S) reported

    @CHEK_News Lol. Govt should have asked for references before hiring @TELUS to carry out such an important task. It took them 1.5 months, approx 15 phone calls and 40 hrs of my life to get one hole drilled for service installation. True story.

  • texfre tex frezell (@texfre) reported

    @adriandix You and Henry had a damn year to co-ordinate the vaccinations yet all you can do with this disaster is blame Telus...pathetic response

  • rich_teer Rich Teer (@rich_teer) reported

    @jjhorgan @TELUS "Call centre"? What is this, the 20th century? No wonder the system broke down. Surely a web-based booking system would much better? (Of course TELUS is a telephone company so maybe that explains their thinking...)

  • speedracer5555 David Engman (@speedracer5555) reported

    @RobShaw_BC @jjhorgan I’m sure Telus bears some responsibility for sure BUT you never throw a supplier under the bus like that, it looks cheap and petty, and to be clear, the huge call volumes were clearly related to the terrible inconsistencies on the BCCDC site, no wonder it failed.

  • fashagrizz jeff novinger (@fashagrizz) reported

    @Bzubyk Saw a note from Telus explaining they provided the 156 agents the govt asked for. Have added more for a total of 550 agents. Not one to defend Telus but they did what they were contracted to do and more than doubled in less than 24hrs. Poor forecasting by the govt. is the issue

  • EDenhoff eric denhoff (@EDenhoff) reported

    @Bzubyk You can get through no problem to the for-profit Telus online doctor system, of course!!! If their docs were doing the vaccinations, they’d have had thousands of operators!