Telus

Telus Outage Report in Didsbury, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Didsbury, Alberta 02/12/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Didsbury, Alberta

Latest outage, problems and issue reports in Didsbury and nearby locations:

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Richard33373651 Richard (@Richard33373651) reported

    @calgaryherald @TELUS Love that 15-20km out of Red Deer the whole western region near markerville has little to no cell service yet your coverage map shows terrific coverage #bebetter

  • MikolWelham MikolWelham (@MikolWelham) reported

    @TheJourneyGenie @freespiritus @Shawhelp Same issue. Prices rise. Had days with poor or no service but still expected to pay. My internet speed is pathetic but I'm paying for higher speeds. Telus?

  • koficrisp Kof. 🅴 (@koficrisp) reported

    @kirst_alyssa No issues with Telus personally, they’ve always been really good to me. Sorry to hear they’re being difficult with you though

  • robbarcruises RobBar (@robbarcruises) reported

    @Quicktake @Samsung My network provider donates my old phone if usable to in need adults and young people with a low cost plan @TELUS

  • lesleysharps salem (@lesleysharps) reported

    @f1eetwoodmac the coverage is bad but since you live in vancouver that wouldn’t matter, but for living in rural bc telus has much better coverage and usually more bars

  • alliedance10 allison (@alliedance10) reported

    Been on hold with @ShawInfo for 45 minutes, unbelievably poor customer service, have heard numerous ads for #shawmobile, why would anyone sign up for such crap?? Can we not get more options besides telus or shaw?

  • sonnycaron sonny caron (@sonnycaron) reported

    @telusmobility @TELUSsupport Helen from corporate ( client resolution management team ) said they don’t have to follow Canadian law and they decide what Canadian currency can b paid with !!! Highly illegal Telus #classactionlawsuit

  • DragonBoooty Devyn Zo❤️‍🔥 (@DragonBoooty) reported

    @Marcus620FTM @TELUS A year isn’t that long but really that shouldn’t matter if they don’t even offer their service where you’re moving to. I don’t see why they wouldn’t waive the fee.

  • SteveDoubleW SteveDoubleW🇨🇦 (@SteveDoubleW) reported

    @calischaa @kirst_alyssa Same. Telus did not work where I live. After years of frustration and then constantly decreasing my expectations I went to shaw. Have the shaw 600 with no issues.

  • RisibleVolatile Philippe Lévesque (@RisibleVolatile) reported

    @KootenayEV @teslainvernon @TELUS Perhaps, but what I was saying is that last time I had an outage, I was lucky not to have slowdowns on LTE and was able to watch Youtube for free, on a decent screen, instead of using my own cellphone screen and data.