Telus Outage Report in Didsbury, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Didsbury, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 28: Problems at Telus
Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Didsbury, Alberta
Latest outage, problems and issue reports in Didsbury and nearby locations:
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.
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Craig Shand
(@chinookag) reported
from
Mountain View County, Alberta
@LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal
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Craig Shand
(@chinookag) reported
from
Mountain View County, Alberta
Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata
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Craig Shand
(@chinookag) reported
from
Mountain View County, Alberta
@wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Man Montana
(@TruthRadar) reported
@CanadianPM @CSIS During a 3.5 year long tenure working for BC Hydro corp as a consultant, I noticed BChydro had contracted out all their network maintenance to Telus. Moreover, I noticed how Telus hires Iranian Technicians as employees whom I must add had degrees from Iran...
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David Roberts
(@DDR_4) reported
@azonenberg Telus ran fiber to my house for free here. Downside is that there service they offer over it isn't faster than the copper wire Shaw has. I looked this up ~before I took them up on their offer. I was salty and wasted their money and now have some of my very own dark fiber.
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jc
(@canali01) reported
@Stocksfather @StockMKTNewz my telus is doing ok....cdn telco....got down to 3% this yr (was at 5-8%) then add in the 4% divi....is seen by defensive by many here in canada since only 3 telcos really exist nationally/oligopoly
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Tammy Ferguson
(@TammyFergusonBC) reported
@TELUSsupport I’m sick of paying high fees for internet constantly being down in Ashcroft, BC. I’m also sick of hearing there are no problems. I’m sick of the lies, Mascon uses Telus lines, Mascon customers are getting improvements while Telus customers suffer the costs.1/2
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ElizabethR 🙏🇺🇦
(@ElizabethRBess) reported
@ChrisSpace4 @macpm3 Telus Health is better than nothing, but “corporate” virtual care cannot replace a family doctor for many issues. Also, appointments are often cancelled w/o explanation and they only have 2 in person clinics in BC, with wait times of 3+ weeks for an appointment.
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Chris
(@Runesai) reported
@SIRIUSXM, where did you get your customer service help from. I told them no about subbing after my 3 month trial with my new van. They have been harassing my home multiple times a day all week. Bugger off eh. You guys are worse than Telus!
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Kirsten Hume Scrimshaw
(@Kirsten_Hume) reported
@nrusse @TELUS @PrivacyPrivee This is a problem with lots of organizations! I got a call from a blocked number asking me to confirm my identity by sharing my personal info regarding kids’ passports, but I had no way of knowing it was legit. (Turns out it was, just came across as super-phishy.)
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Cvd
(@CraigVanDusenn_) reported
Having phone problems. Contact @TELUS they tell me they understand they have a problem… they give me no answers tell me to deal with it,but they somehow can make sure the service is good enough make sure my bills sent to me🤙🏻🤙🏻 #greatcustomerservice #nodata
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Al Dawson
(@dawsonalan) reported
@TELUS @TELUSsupport @TELUSBusiness I have been having issues with the service I have been getting from every level of team member at Telus and no resolution!! This has been going on since January. Someone PLEASE HELP ME!! #haveachancetomakeitbetter
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David Schreck
(@StrategicThghts) reported
@RogersHelps Got text “ Online support including top-up or plan changes for your Prepaid account is no longer available. We apologize for the inconvenience.” I’ll be checking other service providers. #Telus