Telus

Telus Outage Report in Didsbury, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Didsbury, Alberta 12/02/2025 20:20

December 02: Problems at Telus

Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Didsbury, Alberta

Latest outage, problems and issue reports in Didsbury and nearby locations:

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Wm49291771 Rainmaker (@Wm49291771) reported

    Although Videotron (Quebec Co) is not eligible to bid for spectrum outside of QC, it was invited and urged to bid for spectrum at $0.92/MHz used for 5G outside Quebec. Bell and Telus were forced to pay $3.36/MHz (billions $ more) Humongous favouritism by Trudeau Another WTF...

  • atulshinh Atul शींह (@atulshinh) reported

    @TELUS why internet issues at few places BC for 2nd time in a week?

  • lady_gae *** (@lady_gae) reported

    @koodo I have a $79 Koodo bill & never even put the SIM cards in our phones. Thanks Telus, this has cost you all of our business.

  • IIhamidII Hamid Abdollahi (@IIhamidII) reported

    @TELUS @TELUSsupport pikTv from telus is just a big scam. never works when you want it to

  • HannonHal Hal Hannon (@HannonHal) reported

    @TheSpecialist4 @DlozKillr @TELUSsupport TRUE STORY. Just home from hosp recovering from heart attack, had issue with Telus internet, called them & they refuse help w/o my DL# which was 13 flrs below in garage. Threw their $1,300 equip out 13th flr window, told them to pick it up, wrote letter to Telus exec, nvr billed

  • inkedwerdsmith 𝙼 𝙴 𝙶 ∙ 𝚃 𝚄 𝚁 𝙽 𝙴 𝚁 🏳️‍🌈 (@inkedwerdsmith) reported

    @BethGreenman Thankfully, I found a new doctor through Telus’ online health care service.

  • J3NNA13 Jenna D (@J3NNA13) reported

    @TELUS don’t appreciate a phone call offering me some kind of deal when I’m not even a Telus customer. The telemarketer even hung up on me when I asked him to lose my number & that I wasn’t a customer.

  • mamakittyof5 mamaKitty (@mamakittyof5) reported

    @TheSpecialist4 We had this problem too…bye bye Telus & went to Shaw

  • MrsBeerwort Angela Beerwort (@MrsBeerwort) reported

    I hate Telus, and Samsung, and anything phone/contract to use a service related. That is all.

  • marionetta marionetta (@marionetta) reported

    @AlbertaOtoole @erinotoole @JustinTrudeau It was a stupid question. Verizon used to own Telus shares; sold them years ago. And before that, GTE ( a precursor of Verizon) owned the majority of shares in BC Tel.