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Telus

Telus Outage Report in Didsbury, Alberta

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Didsbury, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Telus

Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Didsbury, Alberta

Latest outage, problems and issue reports in Didsbury and nearby locations:

  • chinookag
    Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • chinookag
    Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • chinookag
    Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KtownPB
    Patty B (@KtownPB) reported

    @TELUS Just sayin’ but Claudia in your Home Services retention department jus saved you a home and mobility customer. Give that lady kudos, a raise, or both. #happycustomer #savedcustomer

  • Demi_theynd
    Trans Gil Gunderson (@Demi_theynd) reported

    "Oh no please buy this Telus phone, Ol' Gil's never gonna be an anime catgirl at this rate. I've got three more payments on my thigh-high socks and they've ripped in four places!"

  • Potusjbiden
    Did You Meditate ? (@Potusjbiden) reported

    @TELUS @TELUS hello your Cable installer left a mess ,was uncertain on the job ,our cable box is not working properly and lastly he damaged our A/C so who do we contact?

  • billwaboose
    Bill Waboose (@billwaboose) reported

    @TELUS please help us get back our cel and internet service here in Spences Bridge. No service since Monday. #spencesbridge

  • JesseDoctor
    Jesse (@JesseDoctor) reported

    @telusnetwork Telus Network more like Tootus Fartworse

  • nucks09
    C Timmermann (@nucks09) reported

    @TELUSsupport @TELUS I thought when you switched over email to the new platform that recoveries would be quicker. Email down due to Telus since Wednesday and keep been told it will be another 72 hours!! Wow😡

  • AllAboutJodi
    AllAboutJodi (She/Her) (@AllAboutJodi) reported

    @DebraDiGiovanni @TELUS You can imagine how I’m reacting. @TELUS you really need to do better customer training if this is acceptable.

  • wjkrancevic
    wkrancevic (@wjkrancevic) reported

    @TELUSsupport God help you if you’re having problems with TELUS Smart Home Security. A two year parade of service calls, phone calls, part replacements and it still doesn’t work reliably. 🤯🤬🤯. Plus it’s IMPOSSIBLE to escalate to someone in authority!

  • Jaesuccc
    Jaesucc (@Jaesuccc) reported

    @Rogers you're the worst. Give me more upload and reliability. Downloads are kind of pointless for me. You also have terrible customer service. It's not even just Rogers that does this. So does @Bell @TELUS . I hate you all

  • cakeis_not_alie
    Trevor Pott(◢◤); (@cakeis_not_alie) reported

    My village just accepted a broadband study that said, in essence, "if you're lucky you'll get 50mbit down by 10mbit up sometime in late 2026, but we're not going to do anything except pray that @Telus will install fibre". Which they won't. Help me, @SpaceX, you're my only hope!