Telus outages and service status in Didsbury, Alberta

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Didsbury, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Didsbury, Alberta

Latest outage, problems and issue reports in Didsbury and nearby locations:

• 
  Craig Shand (@chinookag) reported 5 minutes ago from Mountain View County, Alberta

  @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

• 
  Craig Shand (@chinookag) reported 22 minutes ago from Mountain View County, Alberta

  Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

• 
  Craig Shand (@chinookag) reported 25 minutes ago from Mountain View County, Alberta

  @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

• 
  Paula Bennett (@paulawhite45) reported 49 minutes ago from Didsbury, Alberta

  @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Gray (@shadore66) reported 7 minutes ago

  @TELUSsupport hi my iPhone has been unable to make or receive calls all day. I chatted online with a Rep, did all the resets, went into the Telus store and even got a Sim card change and the issue is ongoing. The store Rep had 3 other customers reporting the same issue. Help?

• 
  Joel Johnson (@JoelJohnson666) reported 7 minutes ago

  How ******** do you get ahold of @TELUS when your phone has no service? All they do is ask to schedule a call back? Call me on what? My phone is not working……. This is getting stupid.

• 
  alexwh (@alexwh) reported 10 minutes ago

  @TELUSsupport The worst aspect of waiting for a person with Telus Tech Support is that one is subjected to ads telling me how great Telus is. I pay for service not to listen to ads.

• 
  Scott Gray (@shadore66) reported 16 minutes ago

  @MacDtrader84 @TELUSsupport It seems to be affecting a lot of people but I can't get a straight answer to what's going on. Changing Sim card to another carrier works so it's definitely a Telus issue

• 
  Joe Bowser (@infil00p) reported 17 minutes ago

  @fanCRTCProfling @TELUS Yeah, I filed the CASL complaint against Telus because they need to sort this **** out. It's pretty clear that this add-on is just Norton with their logo on it, and that they should probably get smacked down for not doing due dilligence.

• 
  Rob Somerville (@RobSomerville1) reported 20 minutes ago

  @Agridome @GordonJarvis2 @modernfarmer Its pretty bad right now. Actually Telus is coming here tomorrow to install an antennae/amplifier and a new smart hub. We are hopeful we will see an improvement.

• 
  aegean88 (@Aegean888) reported 20 minutes ago

  @rebmunroe @TELUS @TELUSsupport I switched from Telus to Videotron years ago for the same issues. Pricing was never the concern, service was, and the corporate account folks at Vidoetron have been superb. #videotron #telus

• 
  rebecca munroe (@rebmunroe) reported 25 minutes ago

  @TELUS I have had nothing but issues since opening a business account with you! Now after trying to purchase several phones for execs at my publicly traded company, I am told by your support team that I can’t? @telussupport #needanewcellphoneprovider

• 
  Commissioner Miner (@fanCRTCProfling) reported 26 minutes ago

  @infil00p @TELUS Then yes. I would write a CASL complaint. I'd also write a PrivCom complaint about deception (But deception is also part of CASL). I'd do both.

• 
  Joe Bowser (@infil00p) reported 27 minutes ago

  @fanCRTCProfling @TELUS Do we have proof that it benefits @TELUS? I believe that Norton gets 15% of the cut as per the Terms of Service.