Telus

Telus Outage Report in Didsbury, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Didsbury, Alberta 01/31/2026 13:40

January 31: Problems at Telus

Telus is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Didsbury, Alberta

Latest outage, problems and issue reports in Didsbury and nearby locations:

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • troy_spreeuw Troy Spreeuw (@troy_spreeuw) reported

    Hey @TELUS I called yesterday to report that more than HALF of my calls are being dropped, but guess what? The call dropped! Never had this before. What’s going on?

  • BrianShawCV Brian Shaw (@BrianShawCV) reported

    @CBCNews Telus is a ripoff. Can’t get more than 2 bars at the best of times in the Comox Valley. Apparently similar up and down Eastern Vancouver Island. Service use to be ok but it has steadily gotten worse over the last 3 years and CRTC won’t do anything.

  • davidhogben davidhogben (@davidhogben) reported

    More than an hour on hold now #Telus. You treat your clients with absolute disrespect.

  • KLeighT28 Kristan (@KLeighT28) reported

    Questioning @TELUS and their values on customer loyalty. Been with the company 14 yrs and they offer me nothing when it's time to upgrade. Time to shop around.

  • davidhogben davidhogben (@davidhogben) reported

    @TELUSsupport I am aware of the options. You should be aware that making it more difficult for clients to pay every month will cause them to look for better customer care with another provider. Telus seems determined to drive clients away.

  • HoggHead2375 HoggHead (@HoggHead2375) reported

    @TELUS @TELUSsupport Do the people who answer your phones ever feel they are in a circular **** show?? Ground hogs day **** show!??

  • Samanth03183691 Sam I am. (@Samanth03183691) reported

    @Howlingmutant0 @baltic_dan Lol no. I used to work at that CHC a while back on a short term contract.. That database software was some garbage called NOD - Nightingale On Demand (bought by Telus now, if you care), but it had this amazing VTT app built in. Only the employees who worked directly with clients

  • thelibbiegrant Libbie Grant (@thelibbiegrant) reported

    On the phone with Telus tech support, and it's... actually a good experience?? Jerome is a badass. Love ya, Jerome.

  • SocialNutmeg Meghan (@SocialNutmeg) reported

    The Telus guy goes to leave, then says he has to go help identify his best friends body. Wish I had known prior. I didn't need internet that badly. Coulda waited. 😞

  • Slinkycat202 Sleepless0403 (@Slinkycat202) reported

    @TELUS Why must you be such a garbage company, I pay 100$ a month for internet that doesn't even work. It's day after day of "Connected without internet" like either fix your **** or lose another customer. Worthless garbage.