Telus

Telus Outage Report in Didsbury, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Didsbury, Alberta 02/07/2026 18:30

February 07: Problems at Telus

Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Didsbury, Alberta

Latest outage, problems and issue reports in Didsbury and nearby locations:

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @wademcneil @TELUS @Allan_Mitchell Filled out their forms, got an email back saying they will notify us when Starlink service is available in our area.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    Another day of $hitty internet & dropped calls in the home office.....@TELUS agriculture I already have gobs of satellite imagery, VR ability & farm data capture/analysis what I really need is good reliable rural internet & cell phone service! #westcdnag #precisionag #bigdata

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp Well another day another stupid dropped connection. Happened last night and tonight. Normally it’s every two days. This is unacceptable. I think it’s time to say buh bye to Shaw @telus make us a deal

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp We’ve screen shots of every conversation with them. It’s every 24- 48 hours. We will be speaking to @TELUS to bring us service since it’s obvious Shaw can’t nor do they care.

  • chinookag Craig Shand (@chinookag) reported from Mountain View County, Alberta

    @LukeRadau @TELUS I've got a booster too. Weird part is when my hub fails my cell phone still has good functional internet service. Thought they both worked off same cell signal.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sportsmafiosos Sportsmafioso (@sportsmafiosos) reported

    @TELUS improve your fibre optic or I will refuse to pay your overpriced fibre optic bills . Your I teener is unreliable and slow for your price I'm heading to the competition #telus #justnotready

  • bryan_haigh Bryan Haigh (@bryan_haigh) reported

    I am totally disgusted by the appalling lack of customer service from @AsurionCares . We have consistently paid for screen replacement insurance as sold by @TELUS in Yellowknife. Now when we really need what we paid for we are told its not available in our city! Who will help?

  • brandanCiccone Brandan (@brandanCiccone) reported

    @TELUS I'd like to cancel my internet @TELUSsupport

  • OOLON7 oolon (@OOLON7) reported

    @TELUS Blue curve sucks I was shutting down waste of money

  • Adam_Toy Adam Toy (@Adam_Toy) reported

    Nenshi says he has a meeting later today on modelling on mass vaccination sites. He says some waits at the Telus Convention Ctr were up to as much as 2 hrs but has gone down again. Sounds like a TBD.

  • grantzky Grant Sawatzky (@grantzky) reported

    customer service hell: 1hr hold w/ repeating message telling me to go use the telus virtual assistant instead. The website is a youtube video ABOUT the virtual assistant with no assistant to be found. You know it's grim when you're wishing for ability to chat to a robot.

  • WanderlustMegan Megan Kennedy (@WanderlustMegan) reported

    @LeftCoastLeafs @TELUSsupport That’s not right!!! Telus - you need to fix this! This is essential TV viewing!

  • watchdogcda Watchdog (@watchdogcda) reported

    @TELUS 🔥🔥🔥Telus is the worst company ever, sold us a phone that does not last the contract term, try to purchase new phone to continue using their service, they want to charge us termination fee + new admin fee so we can continue using their service, how crazy is that!!!🔥

  • vic97613386 vica$h (@vic97613386) reported

    @GaryGosal34 @bgav23 Telus the truth, are they good or bad??? 🤔

  • moodyangela Synthetic Animals (@moodyangela) reported

    Wow and internet is still cutting off regularly Telus really sucks