Telus

Telus Outage Report in Castlegar, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Castlegar, British Columbia 09/15/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Ashlfg09 Ashley L (@Ashlfg09) reported

    Im sorry but **** @TELUS. Passing on the CC fees to consumers from a multi million dollar company?🖕🏻

  • kristinafanzega kristina (@kristinafanzega) reported

    @TELUSsupport @telus wtf?!?!?! When I approve a charge, u can't add on charges without telling me!!!

  • Dwntwnbrwn50 Greg (@Dwntwnbrwn50) reported

    @TELUS you’re really super frustrating to get a hold of. Currently at 1 hour 45 minutes on hold, and I can’t access my account online. This is trash customer service

  • danderson_35 Darren Anderson (@danderson_35) reported

    @adventuresofdw @TELUS @TELUSsupport Absolutely horrible …. We had a break in next door but of course had no video available. Could not trust the system after that. Called and cancelled and got offered discounts …. Declined the offer but they were very quick to assess penalties for subpar service to get out.

  • TrevorJain Trevor Jain (@TrevorJain) reported

    @RGSportsPhysio Some folks may support TELUS and Shaw as health care business in Canada. I don’t. Maybe you do or don’t. But that is what I am talking about. Prior to launching its important to ask.

  • JPTN Jeremy PHAN (@JPTN) reported

    Apparently only Bell supports transfering eSIMs. Time to buy a new Telus sSIM after less than 2 weeks of usage due to switching to the new Pixel 7 Pro. Ugh. @TELUS #FAIL.

  • CPINetworks CPI Networks (@CPINetworks) reported

    @TELUS Today I have spent 5+hours dealing with the most incompetent customer service reps in 10 + years while calling Telus Mobility. Trying to get a $10 dollar Tablet plan that shares my unlimited plan data. Regret leaving Rogers! Still don’t have CSR that can help😢

  • DavidCo89773752 David Cooper (@DavidCo89773752) reported

    @timescolonist We have reached a point where a huge percentage of our citizens are simply denied access to a doctor. I have to believe the charter of rights and freedoms protects our right to do what we have to in order to access healthcare in such an emergency. Leave Telus Health alone!

  • Bigassluigi big *** luigi (@Bigassluigi) reported

    Can someone call telus and tell them to SHUT ******** UP on my behalf

  • disyembresais @DisyembreSais (@disyembresais) reported

    Hey @TELUS ! I need help.