Telus

Telus Outage Report in Castlegar, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Castlegar, British Columbia 01/12/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • hedwigyitzhak yoshi 🏳️‍🌈💗💜💙 (@hedwigyitzhak) reported

    @briannarengland **** telus!!!! AND SHAW!!! shaw more acctually

  • FrazerJ_CA J Frazer 🧡🐲 (@FrazerJ_CA) reported

    @Telus @telussupport Would you care to explain why after you’ve identified a fibre cut at V7C4C2 affecting dozens of customers since Friday, Aug 13, no action has been taken to restore service? This is after being assured “technicians are working on the outage”?

  • RobSomerville1 Rob Somerville (@RobSomerville1) reported

    @Trent815 @cowbroker @TELUS Here in Alberta I have heard where some local organization put up some kind of Internet or cell tower. Its real success was it then forced the big companies to put towers. Although the local service is still running.

  • mrs_the_monarch Alex & Arthur (@mrs_the_monarch) reported

    I've never had such a hard time giving a company money before. Tried to open an account with @TELUS and it didn't work out. Went with @Rogers instead, who had my phone in my hand and set up in less than time than it took for someone from Telus to even call me about my order.

  • drpkbains Lewis Estates Dental (@drpkbains) reported

    @KikkiPlanet So, does Shandro see the Telus health app as the solution here?Or are we waiting for the construction of another private treatment facility?

  • winnipeg_famous pam kirkpatrick (@winnipeg_famous) reported

    @OlyBackstrom have to use someone mandated with low pricing options, like Lucky; $35/mth. we use Cannet for our house. shaw and mts and rogers are terrible. and telus. it’s a ridiculous system.

  • amandaspenst Amanda (@amandaspenst) reported

    @TELUS @TELUSsupport my husband has been trying to get his phone repaired since Sunday & is still dealing with it. Between Telus, assurion & Mobile Klinic the level of service is completely unacceptable.

  • spacelagace Marc Lagace (@spacelagace) reported

    @OlyBackstrom Having been a customer of Telus, BellMTS, and Rogers... they are all equally awful in their own special ways. Gonna guess this is Rogers tho

  • billwaboose Bill Waboose (@billwaboose) reported

    @TELUS please help us get cel, internet and land service back in Spences Bridge, BC. It’s been since Monday and we’re desperate now.

  • mattkerr88 Well adjusted adult male account name. (@mattkerr88) reported

    @bikemelon I got all worked up when I got an ad to support local businesses and it turned out to be an ad for TELUS.