Telus Outage Report in Castlegar, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Castlegar, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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HarveyM
(@TheHarveyM) reported
@telusmobility just received a text from a number I don’t recognize, feels sketchy. (Telus Mobility) Bill Department returns an amount of $35.48 due to a overcharges on the last month billing. Reply "Y" to receive the secure link to claim your funds or "N" to cancel.
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Sukhpal©
(@Sukhpal0) reported
Telus cable is *** wtf
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𝙰. 𝙼𝚒𝚍𝚍𝚕𝚎 𝚂𝚞𝚛𝚗𝚊𝚖𝚎 🇨🇦
(@a_m_s_ns) reported
@Bell_Aliant Not yet. I will. But it's really a policy issue, not a technical issue. The throttled speed (the post-hi-speed speed) needs to be raised a little bit. With Telus, I had no problem streaming a YouTube video at 360p, even during the slow speeds. On Bell, even 144p is difficult.
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ᴀʟᴇxᴀɴᴅᴇʀ ᴘᴀᴛᴛᴏɴ
(@AlexanderPatton) reported
@ashleyhowell92 @TELUS @TELUSsupport After 45 minutes of chatting with tech support, they finally acknowledged me it is an active outage affecting Western Canada.
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اک آگ غم تنہائی کی
(@nabildotahmed) reported
@TELUS Although I've worked for the company for years and years in the past but never thought that tech support wont help my kids when internet is down because they dont have the PIN or my driver's license no. What a joke!It easy for me to say now "Shaw" here I come.
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joijoeme2
(@joijoeme2) reported
@TELUSsupport Hi Telus team, Just got notice from my folks, their services went up despite on plan no longer offered. They are on minimal OAS only - can you help keep cost the same? Not looking for upgrade, just help to get them through the times - 25+ yrs customer Thx Happy 2022
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aegean88
(@Aegean888) reported
@rebmunroe @TELUS @TELUSsupport I switched from Telus to Videotron years ago for the same issues. Pricing was never the concern, service was, and the corporate account folks at Vidoetron have been superb. #videotron #telus
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Scott Gray
(@shadore66) reported
Is anyone else on telus unable to make or receive telephone calls today?I went I to the Telus store and 3 other people were in there with the same problem
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Joe Boss
(@JoeBoss) reported
@TELUS Why do I only have 21 days remaining on my monthly bill? Haven't recieved my phone or activated my new account yet! Being charged for service I cannot use because Telus was out of stock on the phone I bought. BAD start to my new account & Im wondering if I made a mistake
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Rena Woss
(@renawoss) reported
@TELUSHealth TELUS provides no easy way to CANCEL an appointment!!!!!!!!!!!!!!!!! WHAT A HASSLE!!!!!!!!!!!!! FIX THIS!!!!!!!!!!!