Telus Outage Report in Castlegar, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Castlegar, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Linda Watkins
(@LouWow) reported
@CanadianFlash54 Had the Telus guy here for another reason and he looked into the app. There is a problem at their end. You need to call support.
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Katie I. B. L. Nathan
(@KatieIBLNathan1) reported
@Telus So I waited 40 minutes on hold on the phone after I received my “call back”. Then I was on the phone for 50 with someone who could not help me. She couldn’t see where, when or for what I was billed. She said it was all the Web Telus’s fault and they had to correct cont’d
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Ian Graham
(@naimaharg) reported
@ryancoleman @TELUS I love this story. I alway feel so bad for those sales telemarketers who get paid to do such soul destroying work…
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Malcolm van Delst
(@malcolm8) reported
Hi @telus. Didn't hear back so re-requested a call on your virtual assistant at 3 pm. It was working again. Again was told that someone would call in 15 min. However, it's now 4:45 pm & no phone call. To recap, the phone number for cancelling service doesn't work...
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TELUS Support
(@TELUSsupport) reported
@gbhicks For customer care and monitoring support, you can continue to reach Brinks at the same contact information you use today. If there are ever any changes in the future, TELUS and Brinks will proactively communicate any expected changes to you
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Derryl Murphy
(@derrylm) reported
@KikkiPlanet Telus asking me time and again to buy their security service is ALMOST as futile as the J-Dubs I met doing door to door when I lived in Utah. But I felt sorry for the J-Dubs, & having had relatives screw over other relatives while in that cult, that's saying something.
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Baljit S. Gangarh
(@GangarhBS) reported
@ADT by @TELUS is a ******* joke. Tech support is absolutely garbage. Beware people
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Air 🐳🐋
(@TwittleAir) reported
@IanSeggie @Shawhelp @TELUS good luck for better speeds, but if it's customer service - none are good
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Ryan Coleman
(@ryancoleman) reported
Ugh @TELUS telemarketer calls us last night. Has a useless script she’s relentlessly following with no apparent direction. When I say “sorry can you get to the point because we’re eating dinner” she just hangs up on me. WTF? Great way to treat long term clients 🙄😡
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RBestman
(@BestmanBiker) reported
Anybody else in SW calgary experiencing @TELUS outage? @TELUSsupport