Telus outages and service status in Castlegar, British Columbia

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castlegar, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason Fletcher (@max63094) reported 8 minutes ago

  @TELUSsupport @TELUS are you guys having a massive outage right now. Cannot get on your site, cannot log into TelusTV+, nothing #YEG #Telus #Outage

• 
  horsegal65 (@horsegal65) reported 10 minutes ago

  Telus service has declined so bad, a lady called me today I couldn’t understand her.. she couldn’t pronounce my name her English was that bad and there were roosters crowing in the background. This isn’t the first time ..I hung up on her. Beyond ridiculous @TELUSsupport

• 
  Vividata (@Vivianceline5) reported 10 minutes ago

  @BenoHr80463 I don't know if its for engagement or what, we all know Telus doesn't work in Nigeria. Even if u have VPN, you will need strong id verfication. Yet people will come and still post about it. Nigerians are there own problem TBVH

• 
  Kirk Lubimov (@KirkLubimov) reported 12 minutes ago

  Parts of Calgary in the SE/E have Telus outage because of copper and cable theft. 😮‍💨

• 
  Jessica ⚕ (@La_PsyChiq) reported 15 minutes ago

  @nestapendragon @Rogers Don't look at me...I get 𝘮𝘺 terrible customer service from @TELUS

• 
  Chris Ryan (@Watchdog_MP) reported 18 minutes ago

  📱 Starting June 12, CRTC says no more activation fees, plan modification fees, or most early cancellation fees. Let’s see how long it takes them to comply with this… Spoiler: They won’t. Bell, Rogers, Telus and the rest will just hike base monthly rates, push harder on device contracts to keep cancellation fees alive, and invent shiny new “admin” or “service” fees with different names. Same game. Different rules. Regulating junk fees is cute. Breaking up the oligopoly and letting real competition in is what actually lowers prices for Canadians. How creative do you think they’ll get? Drop your predictions below. #cdnpoli #CRTC #Telecom

• 
  Di🅿️lomat 🏁 (@bmf403) reported 19 minutes ago

  Anyone else experience issues with @TELUS cellular network??

• 
  🇨🇦 Mike 🇨🇦 (@sportster05xlx) reported 21 minutes ago

  @EastEndJoe Telus. Sold me a RIM Blackberry Storm with a 15 day return if I didn't like it. Refused to take it back. Paid out the contract. Never again. Anyone who knows about the Storm understands.

• 
  Ash Mishra (@ashwani_avgeek) reported 22 minutes ago

  Scam alert. @TELUS @TELUSsupport staff will call you, will promise bill reduction, you agree and then boom. New services added to your without consent, doubling the bill amount and if you don’t pay this, obviously you’ll be reported to credit rating agencies. And when you try to contact customer support, there is 1000 hours wait and when you agree for a call back, they never call you and you get a text saying your callback is cancelled. And you can’t find a human to talk to resolve this.

• 
  CurlyZebra (@CurlyZebra77) reported 26 minutes ago

  @ravinispunk @TELUS Thank you for your help. I’ll have to check into this program, to see if it’s a decent speed and unlimited..since we have three disabled folks in the house and when you’re disabled you spend a lot of time at home using internet 😩