Telus

Telus Outage Report in Castlegar, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Castlegar, British Columbia 11/25/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sbknapp sbknapp (@sbknapp) reported

    @elks @TELUS Nice try brotha. Now you is going down.

  • mverbora Dr. Michael Verbora (@mverbora) reported

    Every EMR @TELUS touches ends up being plagued by bugs, becomes slow, or doesn't work. @inputhealth today not working

  • RuiyangGe GeRuiyang-蓋瑞洋 (@RuiyangGe) reported

    @olumuyiwaayo @TELUS hi dr, is your telus network working? mine is still not working

  • Ismails90018530 Ismailshareef (@Ismails90018530) reported

    Good day, I'm very upset @TELUS @TELUSsupport @TELUSBusiness beacuse I didn't receive my payment yet since 2 months and your support team is very lazy they didn't solve issue soon I fill the request form but no updates from your side ...it's my suggestions update your staff!!

  • renawoss Rena Woss (@renawoss) reported

    @TELUSsupport It's after 8am and I can't get through to Telus Customer Support. Message says to call back during business hours. FIX THE PROBLEM!!!!!!!!!!

  • ckyys Cheryl K (@ckyys) reported

    Anybody else have their cell phone down for 24 hrs now -- Telus network?? This is CRAZY. And yes I paid my phone bill -- I knew I had but I double-checked.

  • m_chackemann M-C Hackemann (@m_chackemann) reported

    @CofRedCentral Telus too! It's like they are really all on the same bad connection! 😤

  • rajatseth90 rajatseth90 (@rajatseth90) reported

    @TELUS @TELUSsupport I am facing a pathetic service from you guys and need help urgently.I am currently using ur home internet services but you guys are charging extra in billing service despite of putting my account on hold due to unavailability and less usage. Help

  • KillerQueen_77 Jessica Braiden (@KillerQueen_77) reported

    @TELUS is your voicemail down? Tells me the number is not available when I hit the voicemail button on my phone.

  • KayyRaawr Kayrawr (@KayyRaawr) reported

    @Moopoint44 Who is your provider? Telus has call control and it was fantastic! I’m with Bell now and I don’t have call control and it’s the worst!!!!