Telus

Telus Outage Report in Castlegar, British Columbia

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The latest reports from users having issues in Castlegar come from postal codes V1N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Castlegar, British Columbia 02/24/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Castlegar, British Columbia

The most recent Telus outage reports came from the following cities: Castlegar.

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City Problem Type Report Time
CanadaCastlegar Phone
CanadaCastlegar Phone
CanadaCastlegar Phone
CanadaCastlegar TV
CanadaCastlegar TV
CanadaCastlegar Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kylemurray90 Surrey Murray (@kylemurray90) reported

    @TELUS is there an outage in Newton area of Surrey, BC?

  • Midusza_ Midusza (@Midusza_) reported

    @TELUS Honestly really disappointed in your guys’ customer service. I’ve never had an issue with you before, I’ve never called, and have been generally happy for the time. I made the mistake of upgrading my phone online, making sure I selected to keep the same number.

  • owndestined viren scrolling stars (@owndestined) reported

    @TELUSsupport Hey Telus, my calls and Data cellular service is very spotty in Gatineau area near Louis chapagne and St raymond line. Barely i can call and use internet services. I have tried to chat with agent on My telus app and later booke appointment for 4:30. 1/2

  • MendesMirrors Kate (@MendesMirrors) reported

    Lil PSA for everyone make sure Telus actually closes your account cause I left there almost a year ago and paid everything off and closed it and they never actually closed it and let $200 of “late fees” accumulate on a bill that doesn’t exist like what was late?

  • Midusza_ Midusza (@Midusza_) reported

    @TELUS Due to midnights, it took me a bit to call as their customer service is only open till 7 PM each day. I call.

  • kalpesh_desai Kalpesh Desai (@kalpesh_desai) reported

    @TELUSsupport I m out of service for last 7/8 hrs, if I have emergency I can’t call 911. I m disappointed with TELUS negligence

  • DJMilkman DJ Milkman (@DJMilkman) reported

    @TELUSsupport what is TELUS current customer support phone number for home accounts and how do I reach a department which would handle legal issues surrounding a home services account?

  • johnb45_reid John Reid (@johnb45_reid) reported

    To telus I am paying for not connecting to your service with my mobile phone. I keep getting the nuisance messages to connect to your service. It is a redirect message and you should be able to stop the redirect to telus msg. Please fix this and stop sending me to support.

  • coachworth Jonas Worth (@coachworth) reported

    @TELUS Officially the worst customer experience in Canada. You added a TV contract I did not order, charged me for the 4 days it was active, & now ask me to return TV equipment I don't have!!! You can't update my contact info either & I'm a mobility client!!! Abusive! #Telus

  • Midusza_ Midusza (@Midusza_) reported

    @TELUS account and I needed to call. I was not informed at the store I had 30 days to cancel a “new contract/line”.