Telus Outage Report in Castlegar, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Castlegar, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Telus
Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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JRODDD101
(@JaredinLangley) reported
@Shawhelp @closetag STILL NO SERVICE!?!?!?!? LOOKS LIKE ILL BE SWITCHING TO TELUS!
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Marc Belke
(@marcbelke) reported
Epic four hours with #telus support. I talked to about six different people. They’d call back (that’s good) and ended with waiting on hold and then being hung up on. You have to laugh. So bad.
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Marlene Green
(@MarleneGreenDay) reported
@ASTeacherParent @Bernardo1130 @PennyDaflos True. I don’t know which city/town you are in but Telus Convention Centre does have afternoon appointments available (at least yesterday they did). Weekends, mornings and evenings all booked up with AHS & pharmacies. Too bad other AHS vaccine sites in Calgary aren’t offering AZ.
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Dawn
(@Dawn37_yyc) reported
@Storki @AHS_media Just keep hitting refresh once you get to the appointment times page. As people cancel their appointments, their time slots become available. It only took me 5 minutes to get an appointment at the Telus Convention Centre for today.
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JRODDD101
(@JaredinLangley) reported
@Shawhelp WHEN WILL SERVICE BE RESTORED IN WALNUT GROVE! if it's not on soon I'm switching to Telus....
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Sherry Freund
(@SherryFreund) reported
@nlitvak87 @lgirsa @ROWPublicHealth There was also that issue with Telus where the texts were sent and not received. I think if you left an email you are safe to wait.
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Scott H.
(@VoodooCalgary) reported
@X929 @ngelavaliant I passed on your apologies. As it happens, she was right behind me in line at the Telus vaccination clinic today, complaining about the line, the walking, and the lack of free wifi in the building. Deep down, someway, somehow, she instinctively knew this was Trudeau’s fault.
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Neil Langevin
(@neillangevin) reported
I was happy to get my first dose of vaccine to combat COVID but disappointed that I still got a cell phone bill. I thought this thing had 5G capabilites and I could cancel my Telus cell phone plan…...
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𝙈𝙞𝙘𝙝𝙖𝙚𝙡 𝙉𝙚𝙬𝙩𝙤𝙣
(@miken32) reported
@drdagly I'm reluctant to praise this govt for anything, but I made an appointment on AHS' site Tues morning and had my shot at Telus Centre < 36 hrs later. My understanding is ON and BC are leaving it to individual pharmacies to handle booking and vaccination, which seems like a bad idea
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Jwd7150
(@jwd7150) reported
@ShawInfo ok so far I live in calgary I'm a new customer and I'm trying to set up my email and the number a shaw lady gave me at sunridge is completely god dam unless I'm seriously feel like I'm dealing with telus again and they were idiots!!!