Telus Outage Report in Castlegar, British Columbia

The latest reports from users having issues in Castlegar come from postal codes V1N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (45%)

2. 

   Phone (29%)

3. 

   Wi-fi (10%)

4. 

   TV (6%)

5. 

   E-mail (5%)

6. 

   Total Blackout (4%)

Live Outage Map Near Castlegar, British Columbia

The most recent Telus outage reports came from the following cities: Castlegar.

City	Problem Type	Report Time
Castlegar	Phone	16 days ago
Castlegar	Phone	one month ago
Castlegar	Phone	8 months ago
Castlegar	TV	9 months ago
Castlegar	TV	11 months ago
Castlegar	Phone	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Mark Squires (@squidthunder) reported a minute ago

  @Liam_LizardKing For mobile phone I'm using Public Mobile (they use Telus). Never heard much about xplorenet (I'm currently using Rogers for tv and internet)

• MonDribs (@MonDribs) reported 2 minutes ago

  The best account closing experiences: Twitter, Spotify, Canadian Tire card, and Telus. The worst? Amazon, Ancestry, Fido, Costco (WTF do they need a death certificate for?) and Ticketmaster.

• été 🌞 (@shutthefoccup) reported 3 minutes ago

  @pearlsonally @Rogers @RogersHelps U won’t get any iPhones for free lmao don’t get ur hopes up on that one. Rogers never once called me to lower anything, I’m not having an issues with bell as I stated and they are still calling me to lower my bill and give me promos. Telus and bell share the same LTE network.

• Derin Derici (@derinderici14) reported 8 minutes ago

  @TELUS @TELUSsupport Each agent gives me a different solution regards to my bill. Does it matter from person to person each time? Is this how your customer support works lol once i’m done this bill i am switching to Bell. Worst customer service ever. Nobody is trained.

• Parham Mehrgan (@ParhamMehrgan) reported 10 minutes ago

  Is your DSL network having issues @TELUSsupport? Your reps don't give me a straight answer. My bonded connection has packet loss on the downstream, which is very noticeable on VOIP/video calls. Impossible to have a good quality call, regardless of being wired/wireless. #Telus

• facepalm (@leftynut) reported 10 minutes ago

  @TekSavvyBuzz @Bell I live in a city & only get one bar of service from @TELUS for the past six yrs. I get even worse/spotty service when I travel yet we STILL pay the highest rates in the world for substandard service. The collusion between major cell providers is criminal & unacceptable.

• Lorne Guse (@lorneguse) reported 10 minutes ago

  @TELUSsupport We recently switched from @ShawInfo to Telus and we are having nothing but problems with our PVR. We've had to reboot the machine 8-10 times so far just to watch our shows. The last tech support agent that I spoke with treated me like a child. Can I get some support

• NatashaRain🌧🍁 (@NatashaRainPond) reported 10 minutes ago

  @ChristaBorg @breadwitchery I personally love and hate Telus. I've never had major issues but when I have, they fix it right away and discount my bill so I'm not going to complain. But their ethics are... 🙃

• Cam McArthur (@CammyMcArthur) reported 11 minutes ago

  @pearlsonally I have Koodo. Telus owns them and haven't had any problems. I pay $50 for 13gb, but that's a non contract plan I'd also recommend fido/virgin mobile but Rogers/bell owns them. You could also get freedom mobile, but their service is a hit or miss sometimes.

• Kam (@kamhammad) reported 12 minutes ago

  @TELUSsupport what do I need to do to get some service for new account? This is for Business. @TELUS does not seems to care for new business.