Telus Outage Report in Castlegar, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Castlegar, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Telus
Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jackson
(@jwhh71) reported
@TELUSsupport Want to report an open distrubution cabinet door at 1003 GAULT Blvd Edmonton. Suggestion: Perhaps Telus could put an 800# on the cabinets to call and report damage or problems! Really hard to reach telus with this kind of problem! We also don’t want service interrupted!
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kyall glennie
(@kyall) reported
@silversetsun and my SIM is the no-frills, no-service, no-call centre "Public Mobile" owned by Telus. the cheapest you can get.
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Calgary Guy
(@cgy_guy) reported
I just realized that @TELUSsupport was the evil corporation that provided the cell phone tracking data to the Canadian government. **** @TELUSBusiness That wasn’t their info to sell. Glad I don’t give those bastards money. Time to sell my telus stock though.
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Persistent Skeptic
(@RighteousRider) reported
@Eastlink Then I switch back to Sportsnet Pacific to catch Cheech and Shorty's game wrap-up but the @EastlinkSupport that channel IS STILL IN BLACKOUT!!!! FFS. If they can quickly change the game channel, they should be able to quickly revert SNP! Maybe I'll switch to @TELUS
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Randy
(@randytoleafs) reported
first nice day in a long while and im stuck on the phone with telus. Problem still not fixed so they are sending someone out tomorrow!!
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Erik T. 🇨🇦
(@Evilspoons) reported
@sugarsh0t Wtf. I thought having to spend two months arguing with Telus to give me $5/mo off my phone bill as promised (by a sales rep they're apparently not responsible for because they hired a contractor) was bad enough.
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saurabh
(@ahuja_saurabh88) reported
@TELUSsupport I had applied fr Telus connection more than a month ago. Since then, there have been 4 visits of the technician yet no one has done the job. I dont understand how you guys work but it should not take more than a month to acquire a customer coming from competition.
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MarioLuigi0404 aka Luna Fray
(@WeebusChrist) reported
@Matthew09460812 @LunarArchivist Calgary is definitely the more touristey of the two big cities here thanks to the Stampede lol Beyond that we don’t have all that much tho - I guess the Zoo and Telus Spark exist but Spark sucks and a Zoo isn’t a particularly unique attraction.
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RobinHoodlum
(@RobinHoodlum) reported
Anyone else having Telus internet issues in #yeg?
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Emily Riddle 😷
(@emilyjaneriddle) reported
@jagbsn they imitate numbers for me which is the worst. i get fake city of edmonton calls on my work phone and fake ones from the telus 1800 on my personal phone. hope it slows down for me soon too.