Telus

Telus Outage Report in Castlegar, British Columbia

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The latest reports from users having issues in Castlegar come from postal codes V1N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Castlegar, British Columbia 12/22/2024 19:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Castlegar, British Columbia

The most recent Telus outage reports came from the following cities: Castlegar.

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City Problem Type Report Time
CanadaCastlegar Phone
CanadaCastlegar Phone
CanadaCastlegar Phone
CanadaCastlegar TV
CanadaCastlegar Phone
CanadaCastlegar Internet

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Tynwaldwoman Barbara (@Tynwaldwoman) reported

    @DouglasTodd Brilliant. Hopefully @TELUS is on it. Do major phone networks not routinely share the problems experienced by their customers? This has been irritating for such a long time that I thought service was a four letter word.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    .@Bell_Policy, You & @TELUS better appeal the fixed & crooked ISED-Videotron spectrum auction court decision, maybe put less greed into your submissions and not blow it as bad as you did this time around. #CRTC Requirements to play for some, but not for others.

  • paganjames61 james rolfe (@paganjames61) reported

    I am done I got hung up on from fido Tring to get things fixed up. Being sent Al over the place Tring to get a problem solved.for the past 4hrs then getting hung up on that's it my contact is about up. I am going to telus.if this is how they treat loyal customers. I am done

  • BodaciousCopy Christine Bode (@BodaciousCopy) reported

    @TELUS shares towers with @Bell who I'm told are also being affected and have to be serviced. The service rep said this could have something to do with #5G technology being installed. Is anyone else in #ygk experiencing these issues?

  • yaynewfriend The author formerly known as Véronique Bellamy. (@yaynewfriend) reported

    @AyahuascaDreams No worries. Do it soon, if you do it in the next few days, it might be a bit wonky on account of switching my cellular service to Telus.

  • BodaciousCopy Christine Bode (@BodaciousCopy) reported

    I asked if @TELUS would offer any remuneration f/the inconvenience as I’ve been a loyal customer for as long as I’ve had a cell phone & he checked & said no because I have the cheapest plan with them that is available. They have no idea how long this issue will take to resolve.

  • Hollymcc3 Holly 🇨🇦 ⏳ (@Hollymcc3) reported

    @TELUSBusiness Thank you - I ended up going into a Telus store and spending an hour and a half to solve the problem.

  • navednoorani Naved H. Noorani (@navednoorani) reported

    @TELUS @TELUSsupport - love your service until I have to speak with your call centre! I need to get internet connection at our new location and a few things taken care of, over an hour I’m still on hold! Please send me a number that is less annoying #poorcustomerservice

  • KyteBC Chris (@KyteBC) reported

    Telus - my Telus email address hasn't worked since June. I have called Support at least 10 times. Their people are pleasant but they do not fix the problem. How does one get the attention of senior management?

  • nataleave mr. i miss having sex (@nataleave) reported

    is telus data not working bc of this storm bc if so i will end it all