Telus Outage Report in Castlegar, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Castlegar, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Telus
Telus is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (23%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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LifestyleDigs
(@TheLifestyleDig) reported
Day # 4 no signal @TELUS Optik TV. Telus tech says we need to go back to hardwire instead of wireless so we have to source out the wire & install. Isn't this Telus job? Bunch of lazy incompetent bastards! If this still doesn't work we'll be ripping Telus a new *******!
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Nick
(@NickAkaJMac) reported
@alannnaxo telus the phone company? they have internet tf lmaoo never knew
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⛓ Kʀɪs ⛓
(@kmun) reported
Talk about INSTANT regret moving our business away from Telus. Pals, the grass is not greener. Worst customer experience. @Bell should be ashamed, they sure wanted that 6 new device sale though… They messed everything up in the initial call then proceeded to blame it all on us.
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Matt.M4n
(@MattM4n_) reported
In that case @telus you have my business when my term is over!! Also @bell why do in store reps need to call customer service for problems…what a waste of time if I’m store reps don’t have access to anything. All I need is my final bill to prove to collections I owe $0
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Frosty The Bad Takes Man
(@titan_frosty) reported
@disinthrallment @PrisonPlanet What is cancel culture, and how is it not something that could ultimately be equated with a reaction to things we disagree with fundamentally in a way that harms said enterprise, I cancel lots of things all the time, I don't need anyone fired. damn, I cancelled Telus last week ig
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˗ˏˋ Zips ˎˊ˗
(@ZipsGames) reported
@JayWll Nice! I was hesitant about the drive thru one but thinking back should have just done that one, I have to go down to Telus Convention centre and that took forever last time haha
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SLR
(@toobadkittens) reported
Our phone line is down, there’s no cell service where we live, and @TELUS won’t come out to fix til July 7. I’m on the chat function with @TELUSsupport and she says to phone to speak to someone. WOW, how can you possibly be that stunned? #pathetic
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James
(@Jamesmartindale) reported
Pigeon post is more reliable than trying to send texts on the @TELUS @TELUSsupport network! #NotDelivered #Toronto Why do I use them????
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Lefty🧡
(@BrianLaboss) reported
@AlleyDalley @TELUS @TELUSsupport Northridge… feed sucks here.
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Jason Kenny
(@KennyJmacco56) reported
@TELUS absolute worst internet provider. You have lost a customer, I will make sure to tell everyone I know to switch providers.