Telus

Telus Outage Report in Castlegar, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Castlegar, British Columbia 10/16/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Aafreenmuzaffar Aafreenie (@Aafreenmuzaffar) reported

    @Bell_Support @TELUS could we connect for your internet packages? I’m sick of @Rogers and their never ending outages.

  • LallyAd LallyA (@LallyAd) reported

    @SkylarRadzion @TELUS Switch to Telus wait until the **** show starts tv going down internet barley working.

  • bee2216 Bee (Bee@mstdn.ca) (@bee2216) reported

    @BCKenzee @TELUS @ShawInfo Been with Telus 12 yrs, can't get Fibre Optic in my area, they are on the old system of copper. They charge me for Fibre Optic when I can't get the service,they have to actually install under ground. I can't get the speed they offer,Just not possible.I'm going with Shaw in Jan.

  • edm_messiah Edmonton Messiah (@edm_messiah) reported

    @TELUS As a business owner, I find it truly PATHETIC and a sign of your level of greed that you feel entitled to charge the 1.5% cred card surcharge. GROW ******** UP. I WILL move my business. Absolutely low class, dioshit move.

  • SuzyLessard Sue Less (@SuzyLessard) reported

    @TELUSsupport is there a @TELUS outage in Campbell River, my landline has no dial tone and static. It started with some static on the 24th and today it's got no dial tone and the static is far worse.

  • roystonbruce Bruce Shearer (@roystonbruce) reported

    @casualcactii @billgood_news Educate yourself. Telus’ paid service is a small part of their health offerings. Their “My Care” service offers phone health at no charge to the user. I’ve used it and have been very satisfied.

  • FabricThief Onion Coward + 2 grief markers (@FabricThief) reported

    Almost impressed by how absolute **** Telus makes the experience of modifying their wifi. I just want 2.4Ghz for my printer. I've somehow broken a nail trying, and still haven't done it. (I have a diploma in computers)

  • SAP_Alien SAP-Edward (@SAP_Alien) reported

    @OzzyGoose78 According to a couple other people who used to have Shaw, they hated it. They switched to Telus Pure Fibre and experienced no issues. Idk if EAs servers have an issue with Shaw DNS or what.

  • bee2216 Bee (Bee@mstdn.ca) (@bee2216) reported

    @BCKenzee @TELUS @ShawInfo Wow, that's a lot, it all adds up in the end. I'm not sure about Shaw service, Telus just doesn't play fair, Telus is not so great anymore,they went down hill, Must be the Telus Babylon they focus on, it sure isn't what we pay for.

  • AmandaRene123 Amanda Rene (@AmandaRene123) reported

    @TELUSsupport Been without cell signal for more than 48 hours. Can't report an outage unless there's equipment broken. Got told to call support. (No cell signal= can't call) It's the only one area in my municipality that's without service. Multiple different phones on Telus/