Telus Outage Report in Castlegar, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Castlegar, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Telus
Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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The Watchman
(@silenttiger1) reported
@GlobalEdmonton its prob crappy internet from telus cause they didnt finish their contract like they did hear ( poor internet for a block an half while the rest of the city is normal ) and cant get proper speed LMAO !!! .....
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VolatileSky
(@VolatileSky) reported
@TELUSsupport Maybe instruct your call centres to NOT push some garbage contract on people when, you know, one of their family died and they're trying to update and take care of the financials. I don't personally use telus. And after that, I'm sure as hell never going to in the future either.
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SwampThings
(@SwampThingsGG) reported
Will be streaming the @Telus Apex Series in 25, come hang out and see how Random Rambo’s Do!
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Sam🌺🌺
(@sam___bare) reported
@GlobalEdmonton Would be great if Telus would concentrate on adding more towers in areas for better reception - service is worse than ever every network change
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Lori
(@NurseNerdy) reported
@TELUSsupport morning! Just wondering if you have guidance on getting the telus TV+ app to work? I’m not at home, have turned on 2FA, able to logon to your webpage and other apps, but the TV+ app fails to allow me to login. Thanks in advance!
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TELUS Support
(@TELUSsupport) reported
@NurseNerdy Alright then that means it'll be at the account level and unfortunately it requires agent intervention. You can reach our team directly at 1-888-811-2323 and advise that you're having issues logging in, but that your My TELUS credentials are fine. They'll get it sorted for you!
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Cameron Malchow
(@CabbieCam) reported
@SmelvisBreastly @JaneFairfax13 That's not quite true. Telus is merely the network that the insurance is accessible on. Like, Telus merely runs the service through which some insurance providers choose to run your policies through. It's what allows the pharmacy to know whether you're covered for a drug or not.
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😷 Bri Wears Masks in Public
(@caffein3_fiend) reported
I missed North Bay. Also I would like it known that I had cel service the WHOLE DRIVE thank u Telus #FreeOfFreedomMobile
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thejoc
(@thejoc2) reported
@TELUSsupport Why can’t I dm Telus support directly? Tired of waiting in line for chat assist. Every time I leave the Telus site it boots me to back of the line.
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Jack Frost
(@jaackfrost68) reported
@GlobalEdmonton Poor Telus. They just above the poverty line. Give them a break $$.