Telus

Telus Outage Report in Castlegar, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Castlegar, British Columbia 11/13/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Pierpoint20 Pierpoint (@Pierpoint20) reported

    @TELUS This can’t be true. I’m in Ontario and the past week+ our calls are all dropping constantly and our data isn’t working despite it being the beginning of our billing period. We call, you say there aren’t any issues, yet EVERYONE I know w/Telus is having issues

  • mahmerc MM (@mahmerc) reported

    @TELUSsupport telus app is telling me I do not have any linked accounts after inputting my log in credentials. Is there a fix to this?

  • Jason3Butler Jason Butler (@Jason3Butler) reported

    In January of 2021 I filed a complaint with the CCTS against Telus. In an email CCed to my Federal MP Karen McCrimmon the Commissioner of the CCTS Howard Maker admitted that he intentionally violated the Procedural code of the CCTS in order to comply with Telus's demands.

  • JeremyBaisch Jeremy Baisch (@JeremyBaisch) reported

    @entwistled Darren, I'm at my wits end with TELUS and am going straight to the top. I'm an IT Director that has burned ~60 hours with your "team" trying to get a simple change made for one of my users. TELUS has hit an all-time low for service on this one.

  • BodmanWilliam William Bodman (@BodmanWilliam) reported

    @robmorrisonmp by making a bunch of private sector business's get tax breaks to use the infrastructure made by telus? thats such a genius way to make money for people who can afford to not be able to support that infrastructure. it will cost everyone more.

  • ThePou_Lin126tm Master Pou Lin 126(tm) (@ThePou_Lin126tm) reported

    We can always tell how much money a phone company makes in profit, by the way they treat the clients. Telus like Bell treats the clients poorly. They have so much money they dont care about loosing or getting rid of customers who ask to receive what is paid for. AWE PHOOEY!

  • adolwyn Beth Allan (@adolwyn) reported

    @_LaineyBoggs_ The problem is, technically, parents have to sign the consent or be there in person to consent. At least that’s how many vaccinators were treating the rules at the Telus vaccination site. They should be assessing kids as mature minors, but the guidance says they aren’t.

  • scatteredmom Karen Humphrey (@scatteredmom) reported

    @TELUSsupport is something up with the Telus site? I can't sign in.

  • pjdugue Pat (@pjdugue) reported

    @OnePlus_Support I sent a bug report about Telus mobile internet access not working on my Nord N100. Is there anyways of knowing when this will be fixed? I only have wifi access on the phone. It seems that a Oneplus update bricked my phone and I was hoping to hear more on this.

  • heartembrace l.k.w (@heartembrace) reported

    We are a relatively new customer to Shaw. @Shawhelp once or twice a week we lose our internet tv connection. We never had these problems with @TELUS What is up with the constant loss of connection? And you drop signals too (separate issue).