Telus

Telus Outage Report in Castlegar, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Castlegar, British Columbia 12/07/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CBSelinger Christine Selinger (@CBSelinger) reported

    Hey @TELUS - you phone our household about once every two weeks to ask if we want home internet service despite the fact that YOU DON’T RUN INTERNET TO OUR NEIGHBOURHOOD.

  • KuljeetKaila KuljeetKaila (@KuljeetKaila) reported

    @TELUS @TELUSsupport - my friend just got a text saying she was overcharged and sent a link which asked her to select her bank and enter info....is this an obvious scam???? How is customer info being leaked? How did a third party get her info? She doesn’t bank online. Poor thing

  • KenHemmerling Ken Hemmerling (@KenHemmerling) reported

    You know how some banks are said to be “too big to fail”? I think @Telus is too big to provide good customer service.

  • hawkygoalie Benson H (@hawkygoalie) reported

    A @TELUSsupport business technician supposedly couldn’t reach me on my Telus mobility phone (no missed call) and didn’t bother to call the main business number. Worst of all, they cancelled both the appointment and the ticket for support. Start from square one.

  • energysavesyou Christine Kennedy (@energysavesyou) reported

    @edmontonjournal @TELUS @Rogers out in nestow alberta it's horrible

  • orr_tracy Tracy Orr, EdD (@orr_tracy) reported

    @edmontonjournal @TELUS Yes, high speed internet is crucial. Many of us pay standard monthly fees for internet @TELUS but get little to no service

  • jimgann25805901 jim gannon (@jimgann25805901) reported

    @TELUSAffaires Communicate in English or **** off I will be cancelling my Telus tv and internet Bon chance

  • YYZ_Mike Mike (@YYZ_Mike) reported

    @TELUS Are you having issues with spam-callers today? My entire work team is being inundated with spam phone calls from “revenue Canada” every 5-10 minutes. This has been going on for the entire day today. Please help.

  • lethnewsnow Lethbridge News Now (@lethnewsnow) reported

    UPDATE: Service from #Telus has been restored.

  • melclark65 Melanie Clark 🍁🍊 (@melclark65) reported

    @awong37 I was going to say "all parents". Mine screwed up her lifeline, I called Telus & dealt with it, so parent forwarded me the customer survey to fill in as thanks!