Telus Outage Report in Castlegar, British Columbia

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (49%)

2. 

   Phone (26%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   Total Blackout (5%)

6. 

   E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Janine (@janineallison) reported 5 minutes ago

  @xLiserx I was able to change my settings in my Telus app so that if someone calls, they have to press “1” to proceed. A regular person can do this but a robocaller cannot, and I haven’t had any issues since I set it up.

• cramd: Marc Sherwood (@cramd) reported 5 minutes ago

  @Shawhelp No worries, @telus is helping out. The customer support person I spoke with at Shaw really did not care that I asked about the termination of my business.

• Desirae (@Desi_denton) reported 6 minutes ago

  @jo_stayo @TELUSsupport was able to cancel the order thankfully a promotional offer of $135/mo promotion ends, price goes to $267/mo Telus = scum

• ♣♣♣ (@mackabelly662) reported 6 minutes ago

  @TELUSsupport I have like zero cell phone frequency on my phone. It’s been like this for a year. I call telus but my cell phone has 2 bars at best and the person can’t even hear me. Is there any fix for this? I love telus but might have to switch back to Rogers.

• Robert rGyatso (@rgyatso) reported 7 minutes ago

  @RyanSarai1 Our landline through Telus would last 4-5 days on the copper-connected battery-stations if the region lost power. About 6 months ago we were forced to move our “landline” to their fibre-optic network, so the functioning time on the Cable network batteries is only about 36 hours.

• Wyatt Tanton (@WyattTanton) reported 7 minutes ago

  And let’s not forget about @JackieLovelyMLA and @jkenney using Augustana as a photo op for their “investment” in rural Alberta broadband (read: throwing more cash at Telus without solving the problem) as Augustana faces the risk of being shutdown because of the UCP’s PSE cuts.

• Contentment (@__Contentment__) reported 8 minutes ago

  @TorontoStar Can you not come mess up the company we can actually identify with? Buy Telus, mess around with that. Maybe you can fix them.

• Rav Takhar (@RavT3) reported 16 minutes ago

  @TELUSsupport your DNS is so painfully slow these past couple of days with no one in support able to help. To make matters worse the ability to change DNS servers with the latest firmware on the Telus Wifi Hub has been removed.

• Clayton Burns (@ClaytonBurnsPhD) reported 18 minutes ago

  @dexamethasones TELUS operates out of Charlottetown. This is an area where service is improving rapidly. I do not anticipate any difficulties.

• murray (@JellyMurray) reported 21 minutes ago

  @TELUSsupport I’ve lived in Cookstown Ontario for 10 years i’ve always had Telus but for some reason I have no reception at my house now it started last weekend is there a tower down or what’s wrong?