Telus Outage Report in Castlegar, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Castlegar, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 19: Problems at Telus
Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Kingsmith
(@kingsmithm) reported
Had enough of @TELUS and their inability to take notes on accounts and make it possible to get what I talk about over the phone in a store. What company should I move to? 20 years of service I am done with them.
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KatieMT 🇨🇦 Environment Matters
(@kattoms1) reported
So was it @TELUS or @TSN_Sports that cut short the nascar race only into 1.6 hours!!! Where is the rest of the race. WTF get your **** together you incompetent idiots. Not the first time by no means. 😡🤬🤬🤬👿 sending u daggers!!! SOB's.
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Heidi Smit Vinois
(@HeidiSmitVinois) reported
@koodo Funny enough the reason why I went through 10g's is because our @TELUS internet has been so poor, lately. I'm capable of finding a plan that suits. What I would like to know is how you justify the disparity between the offers. Rising cost for less as people go through their data
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Chris
(@redwingsfan79) reported
Hey @TELUS I just want to say your customer service is the absolute worst!Bunch of rip off artists!! I’ve been with you for over 20 years and it disgusts me how I’ve been treated!! And btw, your buy it back program is a scam, and a rip off! You’ll be lucky if I stay with you!
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Mr. Penguin
(@archPengu) reported
@MsLutzmann By design probably. It feels like they are still making the health care crash to sell their Telus Babylon hybrid model down the road...probably.
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Alexandre B. Rivard
(@AlexBRivard) reported
The best part about being a @TELUS customer isn't paying nearly $100 for 5G of data but it's the fact that you can't add a data top on *their own app* because they can't connect to their *own servers*. Canadians are, again, getting absolutely hosed by the big three.
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Violet Brewster🇨🇦❤️🏳️🌈
(@MomladyViolet) reported
@BarbaraV3K You were far more polite than we were Barbra. Lol mind you I think we were more polite to them than when Telus keeps showing up at our door. Someone is going to get a broken foot one of these times.
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JudGar 🇨🇦
(@judgar64) reported
@musicbaum @Frazzling When I uploaded the MySaskHealth website, it looks like it was designed or run by a firm in Alberta (Telus) So I guess Saskatchewan will have the same problem. Also, it is one of the worst websites to try to enter information into without constant errors & links not working.
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Mark Foster
(@Ralphykat_J) reported
@TELUSsupport my telus is down on nolanhill
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Capt Anth
(@CaptAnth) reported
TELUS and TSN need to get their *** together. I hate watching games at home because the service always cuts out. ******* hell. #vwfc