Telus

Telus Outage Report in Castlegar, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Castlegar come from postal codes V1N.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castlegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Castlegar, British Columbia 02/20/2026 13:10

February 20: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Castlegar, British Columbia

The most recent Telus outage reports came from the following cities: Castlegar.

Loading map, please wait...
City Problem Type Report Time
CanadaCastlegar Phone
CanadaCastlegar Phone
CanadaCastlegar Phone
CanadaCastlegar TV
CanadaCastlegar TV
CanadaCastlegar Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jtbear3ca #JustinFromCanada (@jtbear3ca) reported

    @TELUS @TELUSsupport I called. There is over an hour wait. When I finally got to a rep, she said texting a 734 area code is not local in Windsor. I was told in August/September it is a local # and I have to call in to reverse the charges. Can you not fix billing for border cities

  • cyprichmedia Cyprich Media (@cyprichmedia) reported

    My wife had a stroke last year, hasn't used her @koodo phone since then. Koodo doesn't take customer service calls (they hang up on you) and won't let me or the nursing home my wife is at to cancel her plan. They keep billing her each month. @telus are you listening?

  • vallxyofplxnty geralt of rivia simp (@vallxyofplxnty) reported

    accidentally ignored my sister in laws birthday text bc telus gave me no service in my house for NEARLY A WEEK canadian cell phone plans are.... bad.

  • fredjmal FredJ (@fredjmal) reported

    @TELUSsupport @KeirstenMendez Hey telus. I have done this a gazillion times. There are no techs available for Tech Support. Post their phone numbers here, don't take us through a wild goose chase.

  • fiIterdream reyna¹⁵ LIKE LIMIT (@fiIterdream) reported

    my wifi sucks don’t get Telus everyone

  • srhchn Sunni Chen (@srhchn) reported

    @TELUS double charged me again in November, to which I called again before the automatic payment I had set up. The only thing the customer service rep could do was cancel the automatic payments and balance out what I was double charged in October to cover the November bill....

  • srhchn Sunni Chen (@srhchn) reported

    @TELUS @TELUSsupport legitimately has the WORST #CustomerService I have experienced. No, not the customer service reps you speak to on the phone. They have no ability to fix any real issues. I’m referring to whoever handles the #billing. Let me elaborate...

  • amitabh2014 Amitabha (@amitabh2014) reported

    Go try call @TELUSsupport for help, good luck. They screwed up my bill, I tried to call, auto callback assurance in an hour, waited and sure it rang, tried to talk, was put on hold for 10 min. then got disconnected. Grt svc #telus to a lifetime cust, time to switch @Shawhelp.

  • jtbear3ca #JustinFromCanada (@jtbear3ca) reported

    I wish Telus would fix the calling area in Windsor

  • BuwaLegend Buwa (@BuwaLegend) reported

    @TELUS can you guys please fix your WiFi for heavens sake 🙄🙄🙄