Telus outages and service status in Castlegar, British Columbia

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castlegar, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cody J Bechard (III) (@nighthawwk91) reported 5 minutes ago

  Hey @TELUS what's up with my service lately? (Or lack thereof, I guess) located in Tilbury Ontario

• 
  भव्य खनेजा (@bhavykhaneja) reported 6 minutes ago

  @TELUSsupport @TELUS I'm disappointed with my experience. I was charged/contracted for services that I believe were misrepresented. I've tried resolving this through customer service without success. I'd like someone from TELUS to review my case and provide a fair resolution.

• 
  saand ↯ (@mr_saandman) reported 13 minutes ago

  SHIRSHIT **** MH TELUS TV APP LOGGED ME OUT AND I DONT GOT THE PASSWORD I MISSED THE RACE START 😭😭😭

• 
  Nugget Capital Partners (NCP) (@NuggetCapital) reported 14 minutes ago

  @BDEPardell When I look at $T.TO I just dont' see it as cheap, not on a historical basis or to peers. So i guess it comes down to whether they can monnetize the Telus Health and in what amount. 5% yield is not going to entice Canadian dividend dogs. Pipelines were over 8% when rallied.

• 
  भव्य खनेजा (@bhavykhaneja) reported 17 minutes ago

  @TELUSsupport @TELUS Why was $6.72 deducted from my account without my authorization after I was promised a $15.68 refund? I haven't used the service for the past three months. I want an explanation and my refund. #TELUS #BillingIssue #ConsumerRights

• 
  Marie Boyce (@MarieBoyce7) reported 18 minutes ago

  @TELUSsupport @TELUS I am so ******* tired of your stupid AI bot that takes 10 min around in circles to get anywhere when you call. It’s bad enough I have to talk to gawd damn people in another country who don’t speak ENGLISH about MY SERVICES.

• 
  Sorry Eh 🇨🇦 🐜 (@cdnsorryeh) reported 23 minutes ago

  @canmericanized @Rogers @CRTCeng try Bell, then Telus etc. They are relentless. If anyone ever calls claiming to be a company (utilities, bank etc), never call back the number they give you. Look at your bill or card & call that number. 2/2

• 
  bijboutique (@bijboutique1) reported 23 minutes ago

  @TELUSsupport @TELUS wtf is wrong with you cable? There is an f ing @FIFAWorldCup game going on and you switch it off?? Fix it!

• 
  Yukoner (@Yukoner01) reported 25 minutes ago

  @iJonniM @cbcwatcher Ya totally. They can acquire guns on the black market for thousands of dollars at great risk to themselves but can't walk down to telus and buy an iphone and a laptop. These are criminals that are not broke in most cases and the degree's they have obtained are NOT in IT.

• 
  Vancouver Island Guy 🌊 (@VanIsleInvestor) reported 27 minutes ago

  Telus new customers...doesn't look like they want any? A great @telus story of poor customer service and possibly why their stock continues to languish. I was looking at opening a $T Telus fibre Internet account and seeing what the prices/speeds were for comparison to Rogers. On the website it says they are open to 6:30pm pacific and no one is available to talk to me today but get this... Nobody is available ALL DAY Friday to talk to me and the earliest is 1:30pm on Saturday. If you wonder why the stock is down...