Telus outages and service status in Castlegar, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map

Telus generated 0 outage signals in the last 24 hours around Castlegar, including 0 direct reports.
The most common problems reported in this area mention Internet.

Internet (100%)

The latest reports from users having issues in Castlegar come from postal codes V1N .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castlegar, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 13, 10:20 PM EDT	0	0
Apr 13, 10:40 PM EDT	0	0
Apr 13, 11:00 PM EDT	0	0
Apr 13, 11:20 PM EDT	0	0
Apr 13, 11:40 PM EDT	0	0
Apr 14, 12:00 AM EDT	0	0
Apr 14, 12:20 AM EDT	0	0
Apr 14, 12:40 AM EDT	0	0
Apr 14, 1:00 AM EDT	0	0
Apr 14, 1:20 AM EDT	0	0
Apr 14, 1:40 AM EDT	0	0
Apr 14, 2:00 AM EDT	0	0
Apr 14, 2:20 AM EDT	0	0
Apr 14, 2:40 AM EDT	0	0
Apr 14, 3:00 AM EDT	0	0
Apr 14, 3:20 AM EDT	0	0
Apr 14, 3:40 AM EDT	0	0
Apr 14, 4:00 AM EDT	0	0
Apr 14, 4:20 AM EDT	0	0
Apr 14, 4:40 AM EDT	0	0
Apr 14, 5:00 AM EDT	0	0
Apr 14, 5:20 AM EDT	0	0
Apr 14, 5:40 AM EDT	0	0
Apr 14, 6:00 AM EDT	0	0
Apr 14, 6:20 AM EDT	0	0
Apr 14, 6:40 AM EDT	0	0
Apr 14, 7:00 AM EDT	0	0
Apr 14, 7:20 AM EDT	0	0
Apr 14, 7:40 AM EDT	0	0
Apr 14, 8:00 AM EDT	0	0
Apr 14, 8:20 AM EDT	0	0
Apr 14, 8:40 AM EDT	0	0
Apr 14, 9:00 AM EDT	0	0
Apr 14, 9:20 AM EDT	0	0
Apr 14, 9:40 AM EDT	0	0
Apr 14, 10:00 AM EDT	0	0
Apr 14, 10:20 AM EDT	0	0
Apr 14, 10:40 AM EDT	0	0
Apr 14, 11:00 AM EDT	0	0
Apr 14, 11:20 AM EDT	0	0
Apr 14, 11:40 AM EDT	0	0
Apr 14, 12:00 PM EDT	0	0
Apr 14, 12:20 PM EDT	0	0
Apr 14, 12:40 PM EDT	0	0
Apr 14, 1:00 PM EDT	0	0
Apr 14, 1:20 PM EDT	0	0
Apr 14, 1:40 PM EDT	0	0
Apr 14, 2:00 PM EDT	0	0
Apr 14, 2:20 PM EDT	0	0
Apr 14, 2:40 PM EDT	0	0
Apr 14, 3:00 PM EDT	0	0
Apr 14, 3:20 PM EDT	0	0
Apr 14, 3:40 PM EDT	0	0
Apr 14, 4:00 PM EDT	0	0
Apr 14, 4:20 PM EDT	0	0
Apr 14, 4:40 PM EDT	0	0
Apr 14, 5:00 PM EDT	0	0
Apr 14, 5:20 PM EDT	0	0
Apr 14, 5:40 PM EDT	0	0
Apr 14, 6:00 PM EDT	0	0
Apr 14, 6:20 PM EDT	0	0
Apr 14, 6:40 PM EDT	0	0
Apr 14, 7:00 PM EDT	0	0
Apr 14, 7:20 PM EDT	0	0
Apr 14, 7:40 PM EDT	0	0
Apr 14, 8:00 PM EDT	0	0
Apr 14, 8:20 PM EDT	0	0
Apr 14, 8:40 PM EDT	0	0
Apr 14, 9:00 PM EDT	0	0
Apr 14, 9:20 PM EDT	0	0
Apr 14, 9:40 PM EDT	0	0
Apr 14, 10:00 PM EDT	0	0
Apr 14, 10:20 PM EDT	0	0

April 15: Problems at Telus

Telus is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Castlegar, British Columbia

The most recent Telus outage reports came from the following cities: Castlegar.

City	Problem Type	Report Time
Castlegar	Internet	18 days ago
Castlegar	Phone	2 months ago
Castlegar	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

TheExamPrep (@TheExamPrep) reported 5 minutes ago
@TELUSsupport @TELUS I have been trying to cancel my home service since last week. I have called numerous times. I keep getting transferred around. I need the service cancelled since I am relocating outside the country. A/C 6079477193 Please cancel and confirm back to my tel.
ᴎiɿɘ (@erinh5995) reported 5 minutes ago
People from Telus must have a humiliation kink because they keep calling me no matter how much i tell them to **** off.
Kam Webb (@KamWebbwo7e) reported 10 minutes ago
@TELUSsupport we spent a total of of three hours on hold. Your reps would periodically answer & then transfer the call to another rep but no one knew how to help us. We are cancelling all our phones and homes services with you tomorrow. Worst customer support. @TELUS
Nansee Hughes (@SopranoNansee) reported 11 minutes ago
@TELUSsupport @TELUS Your phone support sucks. I’ve been on hold for over an hour and a half after asking to be transferred to the loyalty dept. been a customer for over 20 years….and I just wanted to talk to someone about my account. The call centre overseas was so loud…
Canadian Crimes (@canadian_crimes) reported 16 minutes ago
@FidoSolutions The phone should work I’ve lost data in half the places it used to be decent in. There is zero customer support. Fido is a joke I’m moving to telus
Johal (@Johal6O4) reported 16 minutes ago
@6Nonny @zCallouts telus would never do this
gāɓə (@GabrielleBuchh3) reported 19 minutes ago
@TELUSsupport @TELUS You had to go down on a Friday night... can you come back up again?
Adam Adapted 🇨🇦 (@AdamAdapted) reported 20 minutes ago
@TELUSsupport Hi Telus, yes, as indicated on my reply I did eventually get the issue resolved. Most support employees were lovely to talk to, there was lots of passing my issue to other people, re-explaining the issue over many hours. All good
Sharon Audley (@whistlersharon) reported 21 minutes ago
Another solicitation call from @telus despite my number being registered on the Do Not Call registry. I filed a complaint online. It was quick and easy. Take the time and they'll have to stop.
iWhiteshad0w (@iWhiteshad0w) reported 21 minutes ago
@TELUSsupport @TELUS @TELUSBusiness After hours on the phone with your customer support some rude and some very nice #telus will not credit our bill the $400 in data charges on my daughters line which only has talk/text. Back to #Rogers you lost $3k/yr 4 lines over $400 credit.