Telus outages and service status in Castlegar, British Columbia

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Castlegar, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Banancial (@Banancial) reported 6 minutes ago

  $TU — Dividend investors in TU just got peeled. TELUS announced a brutal 55% dividend cut to $0.1875/quarter, coinciding with a $2.1 billion non-cash impairment at TELUS Digital. This drove a $1.8 billion net loss for Q2. This wasn't a minor tweak; it's a clear signal of deeper operational challenges, especially within their digital segment, following a Q1 dividend growth pause and a 52% net income drop in May. The drastic dividend reset aims to deleverage the balance sheet, targeting 3.0x net debt/EBITDA by end-2028 from 3.5x currently. This move is expected to save $2.7 billion cumulatively through 2028, with the DRIP discount ending October 1st to further reduce dilution. Full-year guidance was slashed across the board: service revenue now flat to -2%, Adjusted EBITDA -2% to -4%, and free cash flow around $1.8 billion. This magnitude of impairment and guidance cut will rattle income-focused portfolios. We're watching for concrete asset monetization updates and progress on their leverage target. We peel the news before it peels you. Source & full breakdown: Wiseek (link in bio)

• 
  Frank (@FamilyFarns) reported 7 minutes ago

  @rhum01 As a Telus customer I can confirm it's a shitco, It's working on the penny stock status

• 
  Reaper (@ridgereaper8U2) reported 12 minutes ago

  @VanIsleInvestor @TELUS Nopers. Life is good when a days wait for a service call isn’t a biggie. Just suggesting a lighter approach to existence.

• 
  Hornet_Handler (@RCAF_Veteran) reported 13 minutes ago

  @AHoensbroech @WestJet @TELUS You are an *******, settle with the flight attendants.

• 
  Sandie🇨🇦 (@Sandie23456) reported 17 minutes ago

  @genocidalgirl Yes. I get promotional calls from Rogers, Telus etc. often from some Indian with their stupid accent to which my reply is always “I only do business with Canadians”. They hang up on my every time. I’m far meaner with the Indian fraud/scam calls.

• 
  cliff wardle (@winemaker1960) reported 18 minutes ago

  @67Dodge I believe Telus has a $500M stock buyback program. Damn I hate stock buybacks - is steals from investors and the govt is robbed of taxes, just to artificially prop up share prices which should actually be buoyed by productivity and profits.

• 
  Del (@FullScopeWelds) reported 18 minutes ago

  @StockTrades_CA Hard emphasis on "target" Share count up, debt up capex up and revenues down?! One analyst said people didn't expect a bathroom sink quarter. Did telus hold back on sales? Telus international to zero. Some AI play 🔥

• 
  moon (@meetatthemoon) reported 19 minutes ago

  **** TELUS I HATE YOU TELUS MAY YOU BE CURSED FOR ETERNITY **** YOU

• 
  Del (@FullScopeWelds) reported 22 minutes ago

  @VanIsleInvestor @TELUS They are AWFUL! I should have sold my shares when I cancelled. I decided not to be emotional. It cost me money...

• 
  𝒯 (@trriixsha) reported 23 minutes ago

  this is what the telus app tried to do, the issue is scheduling, nothings available