Telus

Telus Outage Report in Cherry Grove, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cherry Grove, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cherry Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cherry Grove, Alberta 12/02/2025 10:10

December 02: Problems at Telus

Telus is having issues since 05:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cherry Grove, Alberta

Latest outage, problems and issue reports in Cherry Grove and nearby locations:

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    Spent more time with @TELUS and @TELUSsupport than the funeral home. Still on hold, still no access to my Dad’s email, still zero real support.

  • Dueling_Cancer BÜHLER #68 🏒 #Oilers (@Dueling_Cancer) reported from Cold Lake, Alberta

    @melwtfluv I rode from Mill Creek, through the river valley, up the hill to Telus building then down to 109st. I wouldn’t let a kid that age do that today. Or even out of my sight at that age.

  • cmvanhorne Constance Van Horne (@cmvanhorne) reported from Cold Lake, Alberta

    @TELUS if you can’t provide an email to write for support then please add a warning to the online confirmation to have your account details on hand as we will be calling to confirm this upgrade to your service. Simple marketing 101.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • shoppingblonde Lynda #EverChildMatters❤ #CanadianGovernmentSucks (@shoppingblonde) reported

    @DisabledVancity @theJagmeetSingh @TELUS Dial up speeds is what you get with their $10/month for low income families, it's a joke The Big 3 Teleco's could provide a better service to us who live below the Poverty Line

  • KarinKorchinski Karen Korchinski (@KarinKorchinski) reported

    @TELUSsupport Oh pls... You’ll just make me dance in more circles. #darrenentwistle needs to be a proper CEO and actually know the level of customer that isn’t being provided. Pretty sure he never gets constantly ****** around. @TELUS I told 2 people not to change a thing and both ignored me

  • DeanO403 Dean O (@DeanO403) reported

    Highly disappointed in both @TELUS & @ShawInfo as both haven’t had any reliable technicians to come address the internet issues-after what will be 8 days of no service. 👎 👎

  • SeanSmithCR Sean Smith, UE, CD (@SeanSmithCR) reported

    Dear @telus. Willow Point is the fastest growing area in #Campbellriver. I am now paying $5 a month more for my mobile, and I can barely use it in my house (can you hear me now?). Time to work with City Council to fix this issue, don’t you think? @TELUSsupport

  • orr_tracy Tracy Orr, EdD (@orr_tracy) reported

    @calgaryherald @TELUS Here’s hoping @TELUS. At the moment I pay you for non-existent service with no improvement forthcoming. I teach online. Up that proverbial creek I suppose.

  • rich1299 Rich Reist (@rich1299) reported

    Scott, the former Telus exec/lobbyist, as chair of the CRTC said he had a "personal preference" for facilities based telecos like big 3 as opposed to service based ones like the smaller telecos competing w/ the big 3 It makes CRTC's reversal in big 3's favour stink even worse

  • Apartment__5A Kel Varnsen (@Apartment__5A) reported

    @TELUS ordered my brand spanking new iPhone from #telus. Everything said accepted and it would be shipped within 1-3 days. Sitting here waiting for my phone for a week no contact. Check my order status...says more info required. This is customer service guys?

  • robhartnwt Rob Hart (@robhartnwt) reported

    Hey @TELUS - just spent an hour and twenty minutes on hold trying to join your company. The hold music was good but the wait time drove me to @ShawInfo who were MUCH faster to help. I was going to wait on hold to tell your representative but not sure when that would be....

  • drjp81 JayPee. (@drjp81) reported

    @TELUSsupport @telus Guys, why is it that we can't log into the portal from our home connections anymore? You force us to use Telus connections (my cell is with you) or we get "err_connection_reset" errors! This is ridiculous.

  • ximenaespana Ximena España (@ximenaespana) reported

    @TELUS good luck trying to call telus to terminate a contract. This is impossible. I wonder what consumer protection is set up for this type of events.